Share pages with your social network (twitter) guest\_id, k, \_twitter\_sess, original\_referer (facebook) datr, lu (g+1) PREF, SID, HSID, SSID TribePad - this allows you to login to our social recruitment management platform trackerToken-4 - this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website. visitToken-4 - this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website. youWantTheCookie remember your preferences (such as language); monitor the general performance of our visitors' experience when on our website - this information then allows us to improve the usability of our website for you and all our other visitors; store essential information to allow you to register and/or login to our site; allow you to share any of our website's pages with your social networks - but only if you explicitly choose to. Google Analytics Description Google Analytics is a web analytics service provided by Google, Inc. ("Google"), to help us see how our website is used. The data collected by Google Analytics is used to analyse how frequently the same people revisit the website, how the website is found (for example, from a search engine or from a job board), and which pages are most (and least) frequently viewed. This information is combined with data from every visitor to create an overall picture of website use, and is never identified individually or personally and is not linked to any other information we store about you. Google features for generating maps and CAPTCHA images Your role What you'll be doing What We Need Corpay is currently looking to hire a Head of Risk Measurement & Policy for Risk Measurement Division. This position falls under our Cross Borders Line of business and will be based out of our London office. The Head of Risk Measurement & Policy is a senior risk leader responsible for defining, governing, and continuously enhancing the risk measurement architecture for liquidity and credit risk across Corpay's Cross-Border Solutions business.This role owns the design of quantitative risk frameworks, risk appetite metrics, and escalation structures. While not directly building models, the incumbent provides executive oversight, methodological direction, and credible challenge to analytics teams. You will report directly to the Chief Risk Officer and serve as the primary interface to senior leadership and the Board on risk measurement matters, translating complex risk exposures into clear strategic insights. How We Work As a Head of Risk Measurement & Policy, Corpay will set you up for success by providing: Assigned workspace in the London office. Company-issued equipment Role Responsibilities The responsibilities of the role will include: Owning the end-to-end framework for liquidity and credit risk measurement, ensuring alignment with business model, funding structure, and cross-border settlement dynamics. Defining forward-looking measurement methodologies including: + Liquidity stress testing and cash flow risk analytics + Counterparty and concentration risk frameworks + Portfolio exposure aggregation and credit loss estimation concepts + Scenario and sensitivity analysis design Ensuring frameworks are scalable, documented, and embedded within governance processes. Architecting and maintaining quantitative risk appetite statements for liquidity and credit risk. Defining and calibrating limits, thresholds, triggers, and escalation protocols. Overseeing breach governance and ensure transparency at executive and Board level. Providing executive oversight of model development performed by analytics teams. Challenging assumptions, methodology choices, stress parameters, and data integrity. Ensuring strong model governance, validation standards, and documentation. Leveraging prior hands-on modeling experience to ensure conceptual rigor without direct model build responsibility. Leading development of high-impact risk reporting for Executive Committees and the Board. Translating complex quantitative risk outputs into concise strategic narratives. Articulating emerging risk themes, structural vulnerabilities, and trade-offs clearly. Elevating reporting from descriptive metrics to insight-driven decision support. Advising on liquidity and credit risk implications of strategic initiatives, new corridors, products, and counterparties. Acting as a trusted advisor to CRO, CFO, Treasurer, and Business Heads. Representing Risk Measurement in regulatory dialogue, internal audit engagements, and governance forums. Building and mentoring a high-performing risk analytics oversight function. Qualifications & Skills 10-15+ years of progressive experience in liquidity and/or credit risk within financial services, payments, treasury, banking, or capital markets. Demonstrated experience designing or implementing quantitative risk models earlier in career; currently operating at oversight and governance level. Deep expertise in: + Liquidity risk frameworks + Credit portfolio analytics + Stress testing and scenario design + Risk appetite structuring + Risk governance in regulated environments Experience presenting to Executive Committees and Boards. Proven ability to influence senior stakeholders and shape risk culture. Advanced degree in Finance, Economics, Mathematics, or related field; FRM/CFA/PRM preferred. Benefits & Perks 4X Life Insurance Pension Scheme - 5% employer contribution Private Healthcare 25 days Holidays (plus Holiday buy/sell) Access to LinkedIn Learning Free rewards and discounts via Gratitudes Career Progression Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and/or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: and . About Corpay Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities. Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search
May 13, 2026
Full time
Share pages with your social network (twitter) guest\_id, k, \_twitter\_sess, original\_referer (facebook) datr, lu (g+1) PREF, SID, HSID, SSID TribePad - this allows you to login to our social recruitment management platform trackerToken-4 - this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website. visitToken-4 - this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website. youWantTheCookie remember your preferences (such as language); monitor the general performance of our visitors' experience when on our website - this information then allows us to improve the usability of our website for you and all our other visitors; store essential information to allow you to register and/or login to our site; allow you to share any of our website's pages with your social networks - but only if you explicitly choose to. Google Analytics Description Google Analytics is a web analytics service provided by Google, Inc. ("Google"), to help us see how our website is used. The data collected by Google Analytics is used to analyse how frequently the same people revisit the website, how the website is found (for example, from a search engine or from a job board), and which pages are most (and least) frequently viewed. This information is combined with data from every visitor to create an overall picture of website use, and is never identified individually or personally and is not linked to any other information we store about you. Google features for generating maps and CAPTCHA images Your role What you'll be doing What We Need Corpay is currently looking to hire a Head of Risk Measurement & Policy for Risk Measurement Division. This position falls under our Cross Borders Line of business and will be based out of our London office. The Head of Risk Measurement & Policy is a senior risk leader responsible for defining, governing, and continuously enhancing the risk measurement architecture for liquidity and credit risk across Corpay's Cross-Border Solutions business.This role owns the design of quantitative risk frameworks, risk appetite metrics, and escalation structures. While not directly building models, the incumbent provides executive oversight, methodological direction, and credible challenge to analytics teams. You will report directly to the Chief Risk Officer and serve as the primary interface to senior leadership and the Board on risk measurement matters, translating complex risk exposures into clear strategic insights. How We Work As a Head of Risk Measurement & Policy, Corpay will set you up for success by providing: Assigned workspace in the London office. Company-issued equipment Role Responsibilities The responsibilities of the role will include: Owning the end-to-end framework for liquidity and credit risk measurement, ensuring alignment with business model, funding structure, and cross-border settlement dynamics. Defining forward-looking measurement methodologies including: + Liquidity stress testing and cash flow risk analytics + Counterparty and concentration risk frameworks + Portfolio exposure aggregation and credit loss estimation concepts + Scenario and sensitivity analysis design Ensuring frameworks are scalable, documented, and embedded within governance processes. Architecting and maintaining quantitative risk appetite statements for liquidity and credit risk. Defining and calibrating limits, thresholds, triggers, and escalation protocols. Overseeing breach governance and ensure transparency at executive and Board level. Providing executive oversight of model development performed by analytics teams. Challenging assumptions, methodology choices, stress parameters, and data integrity. Ensuring strong model governance, validation standards, and documentation. Leveraging prior hands-on modeling experience to ensure conceptual rigor without direct model build responsibility. Leading development of high-impact risk reporting for Executive Committees and the Board. Translating complex quantitative risk outputs into concise strategic narratives. Articulating emerging risk themes, structural vulnerabilities, and trade-offs clearly. Elevating reporting from descriptive metrics to insight-driven decision support. Advising on liquidity and credit risk implications of strategic initiatives, new corridors, products, and counterparties. Acting as a trusted advisor to CRO, CFO, Treasurer, and Business Heads. Representing Risk Measurement in regulatory dialogue, internal audit engagements, and governance forums. Building and mentoring a high-performing risk analytics oversight function. Qualifications & Skills 10-15+ years of progressive experience in liquidity and/or credit risk within financial services, payments, treasury, banking, or capital markets. Demonstrated experience designing or implementing quantitative risk models earlier in career; currently operating at oversight and governance level. Deep expertise in: + Liquidity risk frameworks + Credit portfolio analytics + Stress testing and scenario design + Risk appetite structuring + Risk governance in regulated environments Experience presenting to Executive Committees and Boards. Proven ability to influence senior stakeholders and shape risk culture. Advanced degree in Finance, Economics, Mathematics, or related field; FRM/CFA/PRM preferred. Benefits & Perks 4X Life Insurance Pension Scheme - 5% employer contribution Private Healthcare 25 days Holidays (plus Holiday buy/sell) Access to LinkedIn Learning Free rewards and discounts via Gratitudes Career Progression Equal Opportunity/Affirmative Action Employer Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and/or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: and . About Corpay Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities. Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search
Total Recruitment Group is assisting a prestige client with a new role for a Housekeeper / Host for their luxurious guest house. Our client welcomes people from all over the globe in a business capacity, so it is key that they secure a person with not only an understanding of housekeeping duties but more importantly someone who is interested in the hosting element of this role. This makes the role unique as the focus is on the ability to host, service and support the visitors, with some housekeeping duties which the client can train, if you are not familiar with this part of the role. Key Responsibilities: To ensure communal areas and guest's rooms are kept to high standards of cleanliness at all times Responsible to deliver various in-house experiences to guests Delivering key house messages and telling important cultural and historic stories to our guests about the company brands Liaise with work colleagues to ensure all guests needs are accommodate to high standards of quality Responsible for the cleaning of communal areas, guest's rooms, laundry duties, set and clear stations for guests Carry out operations that conform to current Health and Safety legislation and report any failings to company health and safety representative to ensure the safety of everyone. Undertake any other reasonable duties as requested by the Supervisor This position could be right for you if you: Enjoy working with luxury brands Have excellent skills of house and rooms cleaning duties and liaise with all work colleagues to ensure the smooth running of day-to-day routines. Have experience in delivering excellent customer service to public guests Possess good communication and organisational skills Have the ability to work within in team to promote the interests of the client's brands and deliver an exceptional guest experience Can work unsocial hours, including weekends, and day shifts when there is a business requirement. Can be pro-active with the ability to adapt in changing circumstances at short notice The role is working via the agency on a temporary contract until the end of October. Operational hours, working min of 18 hours, however, this will require flexibility to cover more hours as and when required. Working 7am - 3pm, shifts can be over 7 days, so need to be flexible to work the weekends. Rate of pay 13.30 per hour. If you have the necessary skills please apply by clicking on the link.
May 09, 2026
Full time
Total Recruitment Group is assisting a prestige client with a new role for a Housekeeper / Host for their luxurious guest house. Our client welcomes people from all over the globe in a business capacity, so it is key that they secure a person with not only an understanding of housekeeping duties but more importantly someone who is interested in the hosting element of this role. This makes the role unique as the focus is on the ability to host, service and support the visitors, with some housekeeping duties which the client can train, if you are not familiar with this part of the role. Key Responsibilities: To ensure communal areas and guest's rooms are kept to high standards of cleanliness at all times Responsible to deliver various in-house experiences to guests Delivering key house messages and telling important cultural and historic stories to our guests about the company brands Liaise with work colleagues to ensure all guests needs are accommodate to high standards of quality Responsible for the cleaning of communal areas, guest's rooms, laundry duties, set and clear stations for guests Carry out operations that conform to current Health and Safety legislation and report any failings to company health and safety representative to ensure the safety of everyone. Undertake any other reasonable duties as requested by the Supervisor This position could be right for you if you: Enjoy working with luxury brands Have excellent skills of house and rooms cleaning duties and liaise with all work colleagues to ensure the smooth running of day-to-day routines. Have experience in delivering excellent customer service to public guests Possess good communication and organisational skills Have the ability to work within in team to promote the interests of the client's brands and deliver an exceptional guest experience Can work unsocial hours, including weekends, and day shifts when there is a business requirement. Can be pro-active with the ability to adapt in changing circumstances at short notice The role is working via the agency on a temporary contract until the end of October. Operational hours, working min of 18 hours, however, this will require flexibility to cover more hours as and when required. Working 7am - 3pm, shifts can be over 7 days, so need to be flexible to work the weekends. Rate of pay 13.30 per hour. If you have the necessary skills please apply by clicking on the link.
Total Recruitment Group is assisting a prestige client with a new role for a Night Porter / Host for their luxurious guest house. The role To ensure the premises are kept to high standards of cleanliness and the security of people and premises is maintained throughout the night shift Liaise with the Evening Host to ensure all guests needs are accommodate to high standards of quality Responsible to set and clear stations for guests such as the bar for drinks and the dining room for next morning breakfast service. Ensure that you carry out operations within current Health and Safety legislation and report any failings to company health and safety representative. Undertake any other reasonable duties as requested by the Supervisor. Skills and experience required Enjoy working with luxury brands Have a good working knowledge of Night Porter duties Good organisational skills Ability to work within in team to promote the interests of the client's brands and deliver an exceptional guest experience Good communication skills: ability to communicate effectively at all levels Ability to work unsocial hours, including weekends, and day shifts when there is a business requirement. Pro-active outlook and the ability to adapt to changing circumstances at short notice The role is working via the agency on a temporary contract until the end of October. Operational hours, working min of 18 hours, however, this will require flexibility to cover more hours as and when required. Working 11pm - 7am, shifts can be over 7 nights, so need to be flexible to work the weekends. Rate of pay 13.60 per hour. Please apply by clicking on the link.
May 09, 2026
Full time
Total Recruitment Group is assisting a prestige client with a new role for a Night Porter / Host for their luxurious guest house. The role To ensure the premises are kept to high standards of cleanliness and the security of people and premises is maintained throughout the night shift Liaise with the Evening Host to ensure all guests needs are accommodate to high standards of quality Responsible to set and clear stations for guests such as the bar for drinks and the dining room for next morning breakfast service. Ensure that you carry out operations within current Health and Safety legislation and report any failings to company health and safety representative. Undertake any other reasonable duties as requested by the Supervisor. Skills and experience required Enjoy working with luxury brands Have a good working knowledge of Night Porter duties Good organisational skills Ability to work within in team to promote the interests of the client's brands and deliver an exceptional guest experience Good communication skills: ability to communicate effectively at all levels Ability to work unsocial hours, including weekends, and day shifts when there is a business requirement. Pro-active outlook and the ability to adapt to changing circumstances at short notice The role is working via the agency on a temporary contract until the end of October. Operational hours, working min of 18 hours, however, this will require flexibility to cover more hours as and when required. Working 11pm - 7am, shifts can be over 7 nights, so need to be flexible to work the weekends. Rate of pay 13.60 per hour. Please apply by clicking on the link.
Total Recruitment Group are assisting a prestige client in the Keith area with a new role of Evening Host for a luxurious guest house. Our client welcomes people from all over the globe in a business capacity, so it is key that they secure a versatile host that has a strong background in hospitality. Key Responsibilities: Responsible to deliver various in-house experiences to guests Delivering key house messages and telling important cultural and historic stories to our guests about the company brands. Liaise with all work colleagues to ensure all guests needs are accommodate to high standards of quality Responsible to carry out evening checks / duties to the guests rooms To set and clear stations for guests To ensure communal areas and guests rooms are kept to high standards of cleanliness at all times Carry out operations to conform to current Health and Safety legislation and report any failings to company health and safety representative to ensure the safety of everyone Undertake any other reasonable duties as requested by the Supervisor This position could be right for you if you: Enjoy working with luxury brands Deliver excellent hospitality and customer service to guests and liaise with all work colleagues to ensure the smooth running of day-to-day routines. Have great communication and organisational skills Possess the ability to work within in team Can work unsocial hours, including weekends, and day shifts when there is a business requirement. Have a pro-active outlook and the ability to adapt in changing circumstances at short notice The role is working via the the agency on a temporary contract until the end of October. Operational hours, working min of 24 hours, however will require flexibility to cover more as and when required. Working 3pm - 11pm, shifts can be over 7 days, so need to be flexible to work the weekends. Rate of pay 13.60 per hour. If you feel this is the role for you, please apply by clicking on the link.
May 09, 2026
Full time
Total Recruitment Group are assisting a prestige client in the Keith area with a new role of Evening Host for a luxurious guest house. Our client welcomes people from all over the globe in a business capacity, so it is key that they secure a versatile host that has a strong background in hospitality. Key Responsibilities: Responsible to deliver various in-house experiences to guests Delivering key house messages and telling important cultural and historic stories to our guests about the company brands. Liaise with all work colleagues to ensure all guests needs are accommodate to high standards of quality Responsible to carry out evening checks / duties to the guests rooms To set and clear stations for guests To ensure communal areas and guests rooms are kept to high standards of cleanliness at all times Carry out operations to conform to current Health and Safety legislation and report any failings to company health and safety representative to ensure the safety of everyone Undertake any other reasonable duties as requested by the Supervisor This position could be right for you if you: Enjoy working with luxury brands Deliver excellent hospitality and customer service to guests and liaise with all work colleagues to ensure the smooth running of day-to-day routines. Have great communication and organisational skills Possess the ability to work within in team Can work unsocial hours, including weekends, and day shifts when there is a business requirement. Have a pro-active outlook and the ability to adapt in changing circumstances at short notice The role is working via the the agency on a temporary contract until the end of October. Operational hours, working min of 24 hours, however will require flexibility to cover more as and when required. Working 3pm - 11pm, shifts can be over 7 days, so need to be flexible to work the weekends. Rate of pay 13.60 per hour. If you feel this is the role for you, please apply by clicking on the link.
Our international Client requires a P/T Front of House Representative to join their team on a rolling contract basis. Responsibilities; Presenting a professional front-of-house corporate image to callers, visitors, and employees. Answer incoming telephone calls, greet visitors, and provide customer support. Assist Facilities where appropriate, to include managing mail and ordering stationery. First point of contact for employees reporting building/landlord issues to the DTZ Helpdesk and maintaining records of such reports. Arranging travel: taxis, couriers, and supporting Facilities where necessary with hotel bookings and flight bookings. Ad hoc administration duties for the Facilities Manager and HR Manager, assisting with ad hoc projects. Taking hospitality bookings for internal and external meetings and informing I.T. when AV equipment is required. Monitoring Facilities and reception mailboxes First point of contact for employees requesting service from our off-site records management service provider. Daily duties will include, but are not limited to: Answer incoming calls in a professional, courteous, and helpful manner, redirecting them to the appropriate telephone numbers. Vetting calls so that the no-name policy does not result in a caller being unnecessarily turned away. Announce calls when transferring calls. Check messages from nighttime voice- mailbox. Greet visitors in a professional, courteous, and helpful manner. Ensure all guests and visitors sign in and receive guest badges. Notify employees of guest and visitor arrivals. Handle incoming deliveries to the front desk and distribute/ arrange courier shipments, same-day or overnight. Sort the post in the morning and collate it throughout the day in readiness for collection. Assist the Facilities Manager in sourcing and ordering stationery, sundry office supplies, including water and catering. Book taxis for internal and external customers. Ordering the collection and delivery of records from our off-site archive management service supplier and managing the process generally. Assisting Facilities Manager with informing building maintenance of requests (e.g., air conditioning). Monitor and log requests through Facilities. Monitor and control of car parking in conjunction with Security. Liaise with cleaning/security teams and report issues to the Facilities Manager. Support Facilities and HR departments with general administration duties and ad hoc projects as required. Perform clerical functions as required: word processing, mail, filing, organizing, and photocopying. Handle routine correspondence in the office. 7. Relationships Reporting to the Facilities Manager With all employees With all external visitors 8. Desirable Qualifications and Experience Previous Front of House experience Good PC Skills Good communication and customer service skills Hours 8.00 a.m. to 1.00 p.m. Monday to Friday Opportunity to cover 8.30 a.m. to 5.30 p.m. Monday to Thursday and 4.30 p.m. on Friday when the Full-time Front of House Representative is out of the business. Interested? Please Apply.
May 08, 2026
Contractor
Our international Client requires a P/T Front of House Representative to join their team on a rolling contract basis. Responsibilities; Presenting a professional front-of-house corporate image to callers, visitors, and employees. Answer incoming telephone calls, greet visitors, and provide customer support. Assist Facilities where appropriate, to include managing mail and ordering stationery. First point of contact for employees reporting building/landlord issues to the DTZ Helpdesk and maintaining records of such reports. Arranging travel: taxis, couriers, and supporting Facilities where necessary with hotel bookings and flight bookings. Ad hoc administration duties for the Facilities Manager and HR Manager, assisting with ad hoc projects. Taking hospitality bookings for internal and external meetings and informing I.T. when AV equipment is required. Monitoring Facilities and reception mailboxes First point of contact for employees requesting service from our off-site records management service provider. Daily duties will include, but are not limited to: Answer incoming calls in a professional, courteous, and helpful manner, redirecting them to the appropriate telephone numbers. Vetting calls so that the no-name policy does not result in a caller being unnecessarily turned away. Announce calls when transferring calls. Check messages from nighttime voice- mailbox. Greet visitors in a professional, courteous, and helpful manner. Ensure all guests and visitors sign in and receive guest badges. Notify employees of guest and visitor arrivals. Handle incoming deliveries to the front desk and distribute/ arrange courier shipments, same-day or overnight. Sort the post in the morning and collate it throughout the day in readiness for collection. Assist the Facilities Manager in sourcing and ordering stationery, sundry office supplies, including water and catering. Book taxis for internal and external customers. Ordering the collection and delivery of records from our off-site archive management service supplier and managing the process generally. Assisting Facilities Manager with informing building maintenance of requests (e.g., air conditioning). Monitor and log requests through Facilities. Monitor and control of car parking in conjunction with Security. Liaise with cleaning/security teams and report issues to the Facilities Manager. Support Facilities and HR departments with general administration duties and ad hoc projects as required. Perform clerical functions as required: word processing, mail, filing, organizing, and photocopying. Handle routine correspondence in the office. 7. Relationships Reporting to the Facilities Manager With all employees With all external visitors 8. Desirable Qualifications and Experience Previous Front of House experience Good PC Skills Good communication and customer service skills Hours 8.00 a.m. to 1.00 p.m. Monday to Friday Opportunity to cover 8.30 a.m. to 5.30 p.m. Monday to Thursday and 4.30 p.m. on Friday when the Full-time Front of House Representative is out of the business. Interested? Please Apply.
Summary We're looking for a Regional Director to lead our London & South East region. This is a pivotal leadership position at the heart of our ambition to deliver lasting impact for people, places and nature. Operating in one of the most complex and high-profile regions, you'll bring together strategic leadership, operational delivery and external engagement at scale. You'll lead a team of more than 2000 staff and take responsibility for leading our strategy across the region, while holding and developing relationships with civic partners, donors, trustees and communities. The role reports in the Chief Operating Officer and requires confident and collaborative working with national strategic leads. You'll have a focus on partnership building, fundraising, influencing and system leadership alongside accountability for performance and outcomes across the region. The National Trust's commitment is "For everyone, for ever." Bringing that promise to life starts with the people that work here. It means building teams with a diverse range of backgrounds, cultures, and experiences. It means creating an inclusive environment where everyone is able to thrive. Our positions are open to all, and we welcome applications from all backgrounds to support our ambitions of reflecting the communities we serve and ending unequal access. Salary: £112,500 - £125,000, dependant on experience. What it's like to work here This is a high-trust, high-impact environment where leadership really matters. You'll have 7 direct reports including Assistant Directors and Business Services Managers. The region will bring a wide variety of stakeholders including trustees, historic families, major donors and political partners offering a unique opportunity to shape agendas that extend well beyond organisational boundaries. You'll have close exposure to national leaders and play an active part in shaping thinking, capability and ways of working organisation wide. As this role covers the London and South East region, your contractual place of work can be one of the National Trust offices within your region. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40-60% of your working week. What you'll be doing You'll provide visible, confident leadership to a large operational team as well as more than 12000 volunteers. With national colleagues you will set clear direction and enable teams to deliver the regional business plan in line with national priorities. The role is accountable for the care and operation of the beautiful and diverse land and buildings that we hold for the nation, but the task stretches far beyond these places to deliver our strategy for everyone in the region. Acting as our senior representative in the region, you'll build and hold key external relationships, including civic leaders and major partners, and lead on deal-making, influence and fundraising activity. A core part of the role is making the operating model work in practice, integrating systems, aligning teams and embedding continuous improvement. You'll balance strategic vision with hands-on leadership, ensuring the region delivers for communities now while contributing to our long-term ambitions to restore nature, end unequal access and inspire people to engage with nature and heritage. Who we're looking for You'll bring a broad range of the following knowledge, skills and experience, shaped by different roles, sectors or career paths, and the judgment to apply them effectively at scale; Proven success in relationship management and influencing external bodies and organisations, with a track record of delivering ambitious commercial targets. Leadership of multi-functional teams, managing and motivating to deliver strategic priorities. Experience of leading & embedding major change; technological, behavioural, cultural. Demonstrable experience of managing and developing high performing teams. Business and financial acumen. Clear visionary thinking and strategic ability. Builds alliances for nature & culture The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
May 08, 2026
Full time
Summary We're looking for a Regional Director to lead our London & South East region. This is a pivotal leadership position at the heart of our ambition to deliver lasting impact for people, places and nature. Operating in one of the most complex and high-profile regions, you'll bring together strategic leadership, operational delivery and external engagement at scale. You'll lead a team of more than 2000 staff and take responsibility for leading our strategy across the region, while holding and developing relationships with civic partners, donors, trustees and communities. The role reports in the Chief Operating Officer and requires confident and collaborative working with national strategic leads. You'll have a focus on partnership building, fundraising, influencing and system leadership alongside accountability for performance and outcomes across the region. The National Trust's commitment is "For everyone, for ever." Bringing that promise to life starts with the people that work here. It means building teams with a diverse range of backgrounds, cultures, and experiences. It means creating an inclusive environment where everyone is able to thrive. Our positions are open to all, and we welcome applications from all backgrounds to support our ambitions of reflecting the communities we serve and ending unequal access. Salary: £112,500 - £125,000, dependant on experience. What it's like to work here This is a high-trust, high-impact environment where leadership really matters. You'll have 7 direct reports including Assistant Directors and Business Services Managers. The region will bring a wide variety of stakeholders including trustees, historic families, major donors and political partners offering a unique opportunity to shape agendas that extend well beyond organisational boundaries. You'll have close exposure to national leaders and play an active part in shaping thinking, capability and ways of working organisation wide. As this role covers the London and South East region, your contractual place of work can be one of the National Trust offices within your region. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40-60% of your working week. What you'll be doing You'll provide visible, confident leadership to a large operational team as well as more than 12000 volunteers. With national colleagues you will set clear direction and enable teams to deliver the regional business plan in line with national priorities. The role is accountable for the care and operation of the beautiful and diverse land and buildings that we hold for the nation, but the task stretches far beyond these places to deliver our strategy for everyone in the region. Acting as our senior representative in the region, you'll build and hold key external relationships, including civic leaders and major partners, and lead on deal-making, influence and fundraising activity. A core part of the role is making the operating model work in practice, integrating systems, aligning teams and embedding continuous improvement. You'll balance strategic vision with hands-on leadership, ensuring the region delivers for communities now while contributing to our long-term ambitions to restore nature, end unequal access and inspire people to engage with nature and heritage. Who we're looking for You'll bring a broad range of the following knowledge, skills and experience, shaped by different roles, sectors or career paths, and the judgment to apply them effectively at scale; Proven success in relationship management and influencing external bodies and organisations, with a track record of delivering ambitious commercial targets. Leadership of multi-functional teams, managing and motivating to deliver strategic priorities. Experience of leading & embedding major change; technological, behavioural, cultural. Demonstrable experience of managing and developing high performing teams. Business and financial acumen. Clear visionary thinking and strategic ability. Builds alliances for nature & culture The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
General Assistant - Durham Company Description Title: General Assistant Location: Spennymoor Leisure Centre Weekend working included Salary: 34 hours at 12.60 per hour Benefits: 28 Days holiday including bank holidays Plus your birthday off 3 volunteering days 3 days grandparent leave 24 week's enhanced maternity leave Secondary carer leave Wedding/commitment day leave Free meals on shift Bespoke training and development opportunities Apprenticeships opportunities for all experience levels Pension and life insurance Discounts available on our Perkbox app; high street shops, holidays & cinema Wellbeing hub Access to employee assistance programme Cycle to work scheme Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that's why we're looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that's why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you! Job Description Service - serve food and beverages to guests in a friendly and professional manner. Ensure that guests' needs and requests are efficiently and effectively addressed Customer Service - provide excellent service by being attentive to guests' needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas Qualifications Have a contagious passion for food and/or customer service You draw satisfaction from working within a collaborative and inclusive team environment Ability to adapt to challenges and opportunities with a solution-oriented perspective Previous experience in a similar role, especially in the food service industry, is often a plus Some knowledge of food safety and sanitation practices Works according to the BaxterStorey core values Additional Information For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don't meet all requirements, we'd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'. Join us and bring your unique perspective to our team.
Oct 07, 2025
Full time
General Assistant - Durham Company Description Title: General Assistant Location: Spennymoor Leisure Centre Weekend working included Salary: 34 hours at 12.60 per hour Benefits: 28 Days holiday including bank holidays Plus your birthday off 3 volunteering days 3 days grandparent leave 24 week's enhanced maternity leave Secondary carer leave Wedding/commitment day leave Free meals on shift Bespoke training and development opportunities Apprenticeships opportunities for all experience levels Pension and life insurance Discounts available on our Perkbox app; high street shops, holidays & cinema Wellbeing hub Access to employee assistance programme Cycle to work scheme Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that's why we're looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that's why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you! Job Description Service - serve food and beverages to guests in a friendly and professional manner. Ensure that guests' needs and requests are efficiently and effectively addressed Customer Service - provide excellent service by being attentive to guests' needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas Qualifications Have a contagious passion for food and/or customer service You draw satisfaction from working within a collaborative and inclusive team environment Ability to adapt to challenges and opportunities with a solution-oriented perspective Previous experience in a similar role, especially in the food service industry, is often a plus Some knowledge of food safety and sanitation practices Works according to the BaxterStorey core values Additional Information For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don't meet all requirements, we'd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'. Join us and bring your unique perspective to our team.
Head Chef - Winchester Company Description Head Chef Winchester Coffee, Lunch, Brunch Cafe, & Events Up to 45,000 Benefits: 28 Days holiday including bank holidays Plus your birthday off Free on-site parking 3 volunteering days 3 days' grandparent leave. 24 weeks enhanced maternity leave. Secondary carer leave Wedding/commitment day leave. Free meals on shift. Bespoke training and development opportunities Apprenticeship opportunities for all experience levels Pension and life insurance. Discounts available from the Perkbox app, from high street shops to holidays & cinema. Wellbeing hub. Access to an employee assistance program. Cycle to work scheme. Calling all culinary connoisseurs who are OBSESSED about food, we need you! If you have an insatiable appetite for the culinary arts and a burning desire to create food that delights customers and clients, then look no further. At BaxterStorey we offer an exceptional culinary playground where your creativity can flourish, your talents can shine and we wholeheartedly believe in nourishing talent and empowering our chefs to continuously evolve, refine their craft, and create a development partnership together to ensure professional growth opportunities. This is a fantastic opportunity for a skilled Head Chef to make a name for themselves within the food service industry and be a part of setting the new standard for workplace hospitality. Job Description The Role We are seeking an experienced and passionate Head Chef to lead our culinary team driving menu innovation, operational excellence, and team development. This is an opportunity to shape a dynamic kitchen, inspire creativity, and elevate an exceptional food menu. This role is ideal for a dynamic leader who thrives in a fast-paced hospitality environment and is committed to delivering high-quality fine dining experiences. Key Responsibilities: Establish and maintain standard operating procedures for food preparation, plating, and presentation. Stay updated with the latest culinary trends and techniques, bringing innovation and creativity to menu development. Leading and mentoring a high-performing kitchen team, fostering a culture of excellence, collaboration, and professional growth. Create and design menus for hospitality meetings, and events, target audience, and seasonal availability of ingredients. Develop new recipes, ensuring a balance between creativity, taste, and profitability. Collaborate with the management team to establish pricing, portion sizes, and cost-effective menu strategies to meet targets. Oversee all aspects of food preparation, ensuring compliance with health and safety regulations, sanitation standards, and food quality controls. Manage inventory levels, ordering, and stock rotation to minimize waste and maintain optimal ingredient freshness. Maintain accurate records of food costs, inventory, and production. Attend management meetings and actively participate in discussions on menu updates, specials, and customer feedback. Provide guidance and support to kitchen staff during peak service periods or in challenging situations. Enforce high standards of cleanliness and hygiene throughout the kitchen, following local health regulations and company policies. Implement and maintain proper food handling and safety practices, training staff accordingly. Conduct regular kitchen inspections and follow up on corrective actions. Collaborating with the regional culinary team, suppliers, and event coordinators to deliver seamless dining experiences. Driving a customer and guest-focused culture, ensuring every dish contributes to the food culture of BaxterStorey. Oversee kitchen rotas, staff performance, and training to maintain high operational standards. Qualifications Proven experience working as a Head Chef or similar role for 5+ years. Have an obsession for food and creating experiences You can demonstrate that managing, training, and supporting a team has been an important part of your career to date Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance Excellent coaching, delegation, and influencing skills Ability to prioritize multiple projects in a fast-paced, multi-faceted, creative environment and able to thrive under pressure Meticulous organizational abilities and a high attention to detail Empathetic, clear, and highly effective verbal and written communication Ability to adapt to challenges and opportunities with a solution-oriented perspective Excellent strategic thinking and critical reasoning skills Works according to the BaxterStorey core values Additional Information For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don't meet all requirements, we'd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'. Join us and bring your unique perspective to our team.
Oct 07, 2025
Full time
Head Chef - Winchester Company Description Head Chef Winchester Coffee, Lunch, Brunch Cafe, & Events Up to 45,000 Benefits: 28 Days holiday including bank holidays Plus your birthday off Free on-site parking 3 volunteering days 3 days' grandparent leave. 24 weeks enhanced maternity leave. Secondary carer leave Wedding/commitment day leave. Free meals on shift. Bespoke training and development opportunities Apprenticeship opportunities for all experience levels Pension and life insurance. Discounts available from the Perkbox app, from high street shops to holidays & cinema. Wellbeing hub. Access to an employee assistance program. Cycle to work scheme. Calling all culinary connoisseurs who are OBSESSED about food, we need you! If you have an insatiable appetite for the culinary arts and a burning desire to create food that delights customers and clients, then look no further. At BaxterStorey we offer an exceptional culinary playground where your creativity can flourish, your talents can shine and we wholeheartedly believe in nourishing talent and empowering our chefs to continuously evolve, refine their craft, and create a development partnership together to ensure professional growth opportunities. This is a fantastic opportunity for a skilled Head Chef to make a name for themselves within the food service industry and be a part of setting the new standard for workplace hospitality. Job Description The Role We are seeking an experienced and passionate Head Chef to lead our culinary team driving menu innovation, operational excellence, and team development. This is an opportunity to shape a dynamic kitchen, inspire creativity, and elevate an exceptional food menu. This role is ideal for a dynamic leader who thrives in a fast-paced hospitality environment and is committed to delivering high-quality fine dining experiences. Key Responsibilities: Establish and maintain standard operating procedures for food preparation, plating, and presentation. Stay updated with the latest culinary trends and techniques, bringing innovation and creativity to menu development. Leading and mentoring a high-performing kitchen team, fostering a culture of excellence, collaboration, and professional growth. Create and design menus for hospitality meetings, and events, target audience, and seasonal availability of ingredients. Develop new recipes, ensuring a balance between creativity, taste, and profitability. Collaborate with the management team to establish pricing, portion sizes, and cost-effective menu strategies to meet targets. Oversee all aspects of food preparation, ensuring compliance with health and safety regulations, sanitation standards, and food quality controls. Manage inventory levels, ordering, and stock rotation to minimize waste and maintain optimal ingredient freshness. Maintain accurate records of food costs, inventory, and production. Attend management meetings and actively participate in discussions on menu updates, specials, and customer feedback. Provide guidance and support to kitchen staff during peak service periods or in challenging situations. Enforce high standards of cleanliness and hygiene throughout the kitchen, following local health regulations and company policies. Implement and maintain proper food handling and safety practices, training staff accordingly. Conduct regular kitchen inspections and follow up on corrective actions. Collaborating with the regional culinary team, suppliers, and event coordinators to deliver seamless dining experiences. Driving a customer and guest-focused culture, ensuring every dish contributes to the food culture of BaxterStorey. Oversee kitchen rotas, staff performance, and training to maintain high operational standards. Qualifications Proven experience working as a Head Chef or similar role for 5+ years. Have an obsession for food and creating experiences You can demonstrate that managing, training, and supporting a team has been an important part of your career to date Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance Excellent coaching, delegation, and influencing skills Ability to prioritize multiple projects in a fast-paced, multi-faceted, creative environment and able to thrive under pressure Meticulous organizational abilities and a high attention to detail Empathetic, clear, and highly effective verbal and written communication Ability to adapt to challenges and opportunities with a solution-oriented perspective Excellent strategic thinking and critical reasoning skills Works according to the BaxterStorey core values Additional Information For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you don't meet all requirements, we'd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'. Join us and bring your unique perspective to our team.
Receptionists - Careers at Sea! Imagine working for the leading spa operator on board luxury cruise ships. Apply today and make your dream a reality. OneSpaWorld operates spas on over 190 luxury cruise ships sailing the seven seas from California to Hong Kong, Alaska to South America. Work your way around the world with us. Embark on an exciting journey with our dynamic spa team as a Spa Receptionist, becoming the vital first impression for our valued guests onboard our premier cruise ships. This unique role offers an exceptional opportunity to contribute to a luxurious spa environment while traveling to captivating destinations and providing paramount customer service to an international clientele. If you are a highly motivated and enthusiastic individual with a passion for providing outstanding customer service in a spa setting, we encourage you to apply. Reports to: Spa Manager. Job Summary: The Spa Receptionist is the first point of contact for all spa guests, responsible for creating a welcoming and efficient experience. Key responsibilities include managing the reception area, providing exceptional guest service through phone and in-person interactions, accurately managing appointments and payments, and ensuring smooth spa operations. Duties and Responsibilities: Adhere to the established work schedule, ensuring punctuality for all shifts. Serve as the primary representative of the spa, embodying a professional and welcoming demeanour. Proactively greet all guests upon arrival and warmly acknowledge them upon departure, ensuring a positive and professional interaction Efficiently and accurately manage spa appointments, including scheduling, rescheduling, and cancellations, utilizing the booking system. Provide comprehensive information to guests regarding spa treatments, packages, services, facilities, and operating hours, addressing inquiries effectively. Proficiently operate the spa's Point of Sale (POS) system and other relevant technology for transactions and record-keeping. (training will be provided) Answer all telephone calls promptly and professionally, ensuring a personalised and positive experience for guests. Proactively promote spa treatments, services, retail products, seminars, and current promotions to maximize sales opportunities. Work with the different Spa teams to ensure a cohesive, collaborative and successful Spa team. Address guest inquiries and concerns with professionalism, empathy, and courtesy, striving for effective resolution. Provide accurate, timely, and appropriate responses to all guest requests, proactively working to ensure complete satisfaction. Maintain a clean, safe, organized, and fully stocked reception area, adhering to hygiene and safety standards. Demonstrate the ability to work independently and remain at the reception desk for scheduled periods. Maintain a positive and professional attitude, contributing to a collaborative and positive team environment. Actively participate in all required training sessions and staff meetings to stay informed and enhance skills. Provide support in various areas of spa operations as directed by management. Promptly communicate any relevant incidents or concerns involving staff or guests to management.
Oct 07, 2025
Full time
Receptionists - Careers at Sea! Imagine working for the leading spa operator on board luxury cruise ships. Apply today and make your dream a reality. OneSpaWorld operates spas on over 190 luxury cruise ships sailing the seven seas from California to Hong Kong, Alaska to South America. Work your way around the world with us. Embark on an exciting journey with our dynamic spa team as a Spa Receptionist, becoming the vital first impression for our valued guests onboard our premier cruise ships. This unique role offers an exceptional opportunity to contribute to a luxurious spa environment while traveling to captivating destinations and providing paramount customer service to an international clientele. If you are a highly motivated and enthusiastic individual with a passion for providing outstanding customer service in a spa setting, we encourage you to apply. Reports to: Spa Manager. Job Summary: The Spa Receptionist is the first point of contact for all spa guests, responsible for creating a welcoming and efficient experience. Key responsibilities include managing the reception area, providing exceptional guest service through phone and in-person interactions, accurately managing appointments and payments, and ensuring smooth spa operations. Duties and Responsibilities: Adhere to the established work schedule, ensuring punctuality for all shifts. Serve as the primary representative of the spa, embodying a professional and welcoming demeanour. Proactively greet all guests upon arrival and warmly acknowledge them upon departure, ensuring a positive and professional interaction Efficiently and accurately manage spa appointments, including scheduling, rescheduling, and cancellations, utilizing the booking system. Provide comprehensive information to guests regarding spa treatments, packages, services, facilities, and operating hours, addressing inquiries effectively. Proficiently operate the spa's Point of Sale (POS) system and other relevant technology for transactions and record-keeping. (training will be provided) Answer all telephone calls promptly and professionally, ensuring a personalised and positive experience for guests. Proactively promote spa treatments, services, retail products, seminars, and current promotions to maximize sales opportunities. Work with the different Spa teams to ensure a cohesive, collaborative and successful Spa team. Address guest inquiries and concerns with professionalism, empathy, and courtesy, striving for effective resolution. Provide accurate, timely, and appropriate responses to all guest requests, proactively working to ensure complete satisfaction. Maintain a clean, safe, organized, and fully stocked reception area, adhering to hygiene and safety standards. Demonstrate the ability to work independently and remain at the reception desk for scheduled periods. Maintain a positive and professional attitude, contributing to a collaborative and positive team environment. Actively participate in all required training sessions and staff meetings to stay informed and enhance skills. Provide support in various areas of spa operations as directed by management. Promptly communicate any relevant incidents or concerns involving staff or guests to management.
Introduction MACK is a property management company that has the vision to be the leading force in providing a diverse range of safe, inclusive, and sustainable accommodation for all. To support our accommodation services, we also operate nationwide, delivering high quality catering and laundry services. Our catering provision is built around delivering fresh, nutritious, and high-quality food services across a diverse range of sites. We pride ourselves on operational excellence, strong client partnerships, and a commitment to compliance and sustainability. Whether supporting accommodation, education, healthcare, or commercial environments, our catering teams are passionate about creating positive experiences that reflect our values and meet the needs of every community we serve. The role The Chef is responsible for preparing and serving high-quality, nutritious meals to our guests, ensuring that food is prepared in a clean, safe, and efficient manner. The successful candidate will work closely with the kitchen team to deliver daily meal service, manage food preparation, and maintain kitchen hygiene standards. This role involves working in various areas of the kitchen, including food preparation stations, cooking areas, and storage. What the role involves Prepare and cook high-quality meals in line with the company's standards and dietary requirements. Ensure the kitchen is clean and organised, including cleaning utensils, equipment, and work surfaces. Follow food safety and hygiene regulations, ensuring all food is stored, prepared, and served safely. Assist in menu planning and ensure timely delivery of meals to clients. Replenish kitchen supplies, such as ingredients, utensils, and equipment, as needed. Handle food orders and special dietary requests promptly and efficiently. Report any maintenance or safety issues in the kitchen to management immediately. Maintain a high level of cleanliness and tidiness throughout the kitchen, ensuring all Health and Safety standards are consistently met. Skills and experience required Previous experience as a Chef in a contract catering role is required. A current Level 2 Food Hygiene and Allergen certificate preferred, but not essential. Able to work to standardised menu specifications. Experience in producing bulk food at high quality. Attention to detail and a commitment to high standard of safety and cleanliness. Great leadership skills, but with the ability to be a team player. Good communication and customer service skills. Physical stamina to perform cleaning tasks and lift heavy items. Flexibility to work various shifts, including weekends and holidays. Other Considerations Working Conditions: The position requires standing for long periods, bending, lifting, and maintaining a fast-paced environment while ensuring that food safety and cleanliness are upheld at all times. It is important to MACK that all employees are aligned with the values of the company as follows: o _Do the right thing_ Put our customers first Stand up for safety every day Be respectful, supporting, and caring Recognise and celebrate achievements o _Find a better way_ Collaborate to find solutions Embrace the power and opportunity of diversity Generate options to maximise sustainability Commit to continuously improving o _Deliver it!_ Take personal ownership for delivery Be bold and act with passion and purpose Focus on progress towards outcomes See it through! So, whilst recognising the importance of qualifications and experience, MACK requires all employees to demonstrate how they embody the values of the company. MACK is committed to cultivating a diverse and inclusive workforce. We aim for our workforce to be truly representative of all sections of society, and for each employee to feel safe, respected and able to achieve their potential. Job Type: Full-time Pay: £13.00 per hour Expected hours: 40 per week Benefits: Discounted or free food Free parking Experience: working as a Chef in contract catering: 2 years (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: HR/PER/R103 Expected start date: 20/10/2025
Oct 06, 2025
Full time
Introduction MACK is a property management company that has the vision to be the leading force in providing a diverse range of safe, inclusive, and sustainable accommodation for all. To support our accommodation services, we also operate nationwide, delivering high quality catering and laundry services. Our catering provision is built around delivering fresh, nutritious, and high-quality food services across a diverse range of sites. We pride ourselves on operational excellence, strong client partnerships, and a commitment to compliance and sustainability. Whether supporting accommodation, education, healthcare, or commercial environments, our catering teams are passionate about creating positive experiences that reflect our values and meet the needs of every community we serve. The role The Chef is responsible for preparing and serving high-quality, nutritious meals to our guests, ensuring that food is prepared in a clean, safe, and efficient manner. The successful candidate will work closely with the kitchen team to deliver daily meal service, manage food preparation, and maintain kitchen hygiene standards. This role involves working in various areas of the kitchen, including food preparation stations, cooking areas, and storage. What the role involves Prepare and cook high-quality meals in line with the company's standards and dietary requirements. Ensure the kitchen is clean and organised, including cleaning utensils, equipment, and work surfaces. Follow food safety and hygiene regulations, ensuring all food is stored, prepared, and served safely. Assist in menu planning and ensure timely delivery of meals to clients. Replenish kitchen supplies, such as ingredients, utensils, and equipment, as needed. Handle food orders and special dietary requests promptly and efficiently. Report any maintenance or safety issues in the kitchen to management immediately. Maintain a high level of cleanliness and tidiness throughout the kitchen, ensuring all Health and Safety standards are consistently met. Skills and experience required Previous experience as a Chef in a contract catering role is required. A current Level 2 Food Hygiene and Allergen certificate preferred, but not essential. Able to work to standardised menu specifications. Experience in producing bulk food at high quality. Attention to detail and a commitment to high standard of safety and cleanliness. Great leadership skills, but with the ability to be a team player. Good communication and customer service skills. Physical stamina to perform cleaning tasks and lift heavy items. Flexibility to work various shifts, including weekends and holidays. Other Considerations Working Conditions: The position requires standing for long periods, bending, lifting, and maintaining a fast-paced environment while ensuring that food safety and cleanliness are upheld at all times. It is important to MACK that all employees are aligned with the values of the company as follows: o _Do the right thing_ Put our customers first Stand up for safety every day Be respectful, supporting, and caring Recognise and celebrate achievements o _Find a better way_ Collaborate to find solutions Embrace the power and opportunity of diversity Generate options to maximise sustainability Commit to continuously improving o _Deliver it!_ Take personal ownership for delivery Be bold and act with passion and purpose Focus on progress towards outcomes See it through! So, whilst recognising the importance of qualifications and experience, MACK requires all employees to demonstrate how they embody the values of the company. MACK is committed to cultivating a diverse and inclusive workforce. We aim for our workforce to be truly representative of all sections of society, and for each employee to feel safe, respected and able to achieve their potential. Job Type: Full-time Pay: £13.00 per hour Expected hours: 40 per week Benefits: Discounted or free food Free parking Experience: working as a Chef in contract catering: 2 years (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: HR/PER/R103 Expected start date: 20/10/2025
Receptionist - London Join Our Prestigious Private Members' Club as a Receptionist / Reservation Agent The Rag, one of London's most distinguished private clubs, is seeking a personable and professional Receptionist / Reservation Agent to be the welcoming face of our exclusive establishment. Located at 36 Pall Mall in the heart of Mayfair, with stunning views over St James's Square, our club offers members a luxurious home away from home-familiar, comfortable, and inviting. THE RAG - ARMY & NAVY CLUB 36 Pall Mall, London SW1Y 5JN Our club proudly hosts members from around the globe, representing diverse backgrounds from both military and non-military sectors. We are committed to providing exceptional service and creating an elegant, discreet environment where every guest feels valued and cared for. Army and Navy Club Pall Mall, London Receptionist JOB DESCRIPTION Job Title: Receptionist Department: Front Hall Responsible to: Head Receptionist Location of Work: St James's, London (OnSite) Duration: Full time - Permanent Start Date: As soon as possible The Army and Navy Club also known as the Rag is one of London's most prestigious private clubs, welcoming members from around the globe, all walks of life and from both military and non-military backgrounds. The Club is a hidden gem, situated at 36 Pall Mall in the heart of Mayfair with views over St James's Square and offers members a luxury home from home that's familiar, comfortable and welcoming. ABOUT YOU: You are an experienced hospitality professional able to assist with Front Hall operations and provide excellent customer service. Your professionalism allows you to adhere to service standards during the shift. You are a capable multi-tasker, managing various duties from accounting and reporting to member requests and complaints. You enjoy the fast-pace of the front hall operations and understand the importance of service standards. As the Front Hall representative, you maintain a professional environment while on duty. Your interpersonal skills allow you to address member needs and troubleshoot issues. Attention to detail and service excellence are essential for you. The Front Hall Receptionist provides support to all members and guests of the club during the their stay. You will enforce the standards of excellence while on duty and ensure all Front Hall operations run smoothly. PURPOSE: To assist with all front office operations and provide excellent customer service to members and guests during the shift. Handle accounting, reporting, and other tasks accurately and efficiently. Address member and guest requests, complaints, and inquiries professionally and promptly. Represent club management on duty together with the other members of the team. Coordinate across departments to ensure smooth operations and fulfilment of member/guest needs. Deliver outstanding service experiences and interactions during their stay. Safeguard club members and guests, facilities, and assets throughout your shift. Uphold safety and security protocol. Support the Head Receptionist and front hall team in executing all operations and services. Flexibility is required for a 7-day operation, with a focus on ensuring adequate night shift coverage. DUTIES AND RESPONSIBILITIES: Front Desk Operations: Greet members and guests upon arrival and assist with check-ins / check-outs Provide members and guests with information and handle requests Keep front desk area tidy and organised Listen and respond to member queries and requests Accounting: Assist with end of shift reconciliations Prepare bills for departing members and guests Support accurate and timely night audit Record all room reservations in reservations database Ensure correct room allocation Maintain clear records of member bookings Administration: Respond professionally to member and guest complaints and issues Maintain awareness of nightly arrivals/activities Uphold excellent service standards Be aware of club activities and visiting guests Safety/Security: Adhere to all fire safety procedures Report any suspicious behaviour or safety hazards Support secure storage of member valuables Team Support: Provide assistance to night management as needed Support cross-departmental coordination Assist with training new night staff Liaise with departments to address issues General: Perform occasional tasks outside of routine duties Be fully conversant with club rules and policies Liaise with porters on parking and other matters RECEPTIONIST QUALIFICATIONS AND SKILLS: 1-2 years' experience in customer service or hospitality Strong communication skills Ability to learn club systems and software Exceptional customer service skills Basic computer knowledge Comfort working independently and with minimal supervision Service focused Able to multi-task in a fast paced environment PREREQUISITIES: Well presented with excellent interpersonal and communication skills. Proactive and highly organised, capable and flexible. Confident & approachable Computer literacy, administrative skills Have excellent multi-tasking skills Customer service orientation Attention to detail and accuracy Ability to handle stress and stay calm under pressure Conflict resolution skills, decision making and judgment skills Team work, flexible regarding work schedules Ability to respond appropriately to diverse customers and guests EXPERIENCE: Previous Front Office experience in a Mid-scale or Luxury property is required. Previous customer service and general computer experience required. Employee Benefits: Progression within the role Additional holidays during the Christmas break Interest-free season ticket loan Long service award scheme Retirement Gift Scheme Flow: Online Training Uniform and laundry service Free meals on duty Free eye test and glasses vouchers Additional services: Generous Pension scheme EAP & Employee wellbeing services Chairman's Staff Fund
Oct 04, 2025
Full time
Receptionist - London Join Our Prestigious Private Members' Club as a Receptionist / Reservation Agent The Rag, one of London's most distinguished private clubs, is seeking a personable and professional Receptionist / Reservation Agent to be the welcoming face of our exclusive establishment. Located at 36 Pall Mall in the heart of Mayfair, with stunning views over St James's Square, our club offers members a luxurious home away from home-familiar, comfortable, and inviting. THE RAG - ARMY & NAVY CLUB 36 Pall Mall, London SW1Y 5JN Our club proudly hosts members from around the globe, representing diverse backgrounds from both military and non-military sectors. We are committed to providing exceptional service and creating an elegant, discreet environment where every guest feels valued and cared for. Army and Navy Club Pall Mall, London Receptionist JOB DESCRIPTION Job Title: Receptionist Department: Front Hall Responsible to: Head Receptionist Location of Work: St James's, London (OnSite) Duration: Full time - Permanent Start Date: As soon as possible The Army and Navy Club also known as the Rag is one of London's most prestigious private clubs, welcoming members from around the globe, all walks of life and from both military and non-military backgrounds. The Club is a hidden gem, situated at 36 Pall Mall in the heart of Mayfair with views over St James's Square and offers members a luxury home from home that's familiar, comfortable and welcoming. ABOUT YOU: You are an experienced hospitality professional able to assist with Front Hall operations and provide excellent customer service. Your professionalism allows you to adhere to service standards during the shift. You are a capable multi-tasker, managing various duties from accounting and reporting to member requests and complaints. You enjoy the fast-pace of the front hall operations and understand the importance of service standards. As the Front Hall representative, you maintain a professional environment while on duty. Your interpersonal skills allow you to address member needs and troubleshoot issues. Attention to detail and service excellence are essential for you. The Front Hall Receptionist provides support to all members and guests of the club during the their stay. You will enforce the standards of excellence while on duty and ensure all Front Hall operations run smoothly. PURPOSE: To assist with all front office operations and provide excellent customer service to members and guests during the shift. Handle accounting, reporting, and other tasks accurately and efficiently. Address member and guest requests, complaints, and inquiries professionally and promptly. Represent club management on duty together with the other members of the team. Coordinate across departments to ensure smooth operations and fulfilment of member/guest needs. Deliver outstanding service experiences and interactions during their stay. Safeguard club members and guests, facilities, and assets throughout your shift. Uphold safety and security protocol. Support the Head Receptionist and front hall team in executing all operations and services. Flexibility is required for a 7-day operation, with a focus on ensuring adequate night shift coverage. DUTIES AND RESPONSIBILITIES: Front Desk Operations: Greet members and guests upon arrival and assist with check-ins / check-outs Provide members and guests with information and handle requests Keep front desk area tidy and organised Listen and respond to member queries and requests Accounting: Assist with end of shift reconciliations Prepare bills for departing members and guests Support accurate and timely night audit Record all room reservations in reservations database Ensure correct room allocation Maintain clear records of member bookings Administration: Respond professionally to member and guest complaints and issues Maintain awareness of nightly arrivals/activities Uphold excellent service standards Be aware of club activities and visiting guests Safety/Security: Adhere to all fire safety procedures Report any suspicious behaviour or safety hazards Support secure storage of member valuables Team Support: Provide assistance to night management as needed Support cross-departmental coordination Assist with training new night staff Liaise with departments to address issues General: Perform occasional tasks outside of routine duties Be fully conversant with club rules and policies Liaise with porters on parking and other matters RECEPTIONIST QUALIFICATIONS AND SKILLS: 1-2 years' experience in customer service or hospitality Strong communication skills Ability to learn club systems and software Exceptional customer service skills Basic computer knowledge Comfort working independently and with minimal supervision Service focused Able to multi-task in a fast paced environment PREREQUISITIES: Well presented with excellent interpersonal and communication skills. Proactive and highly organised, capable and flexible. Confident & approachable Computer literacy, administrative skills Have excellent multi-tasking skills Customer service orientation Attention to detail and accuracy Ability to handle stress and stay calm under pressure Conflict resolution skills, decision making and judgment skills Team work, flexible regarding work schedules Ability to respond appropriately to diverse customers and guests EXPERIENCE: Previous Front Office experience in a Mid-scale or Luxury property is required. Previous customer service and general computer experience required. Employee Benefits: Progression within the role Additional holidays during the Christmas break Interest-free season ticket loan Long service award scheme Retirement Gift Scheme Flow: Online Training Uniform and laundry service Free meals on duty Free eye test and glasses vouchers Additional services: Generous Pension scheme EAP & Employee wellbeing services Chairman's Staff Fund
Introduction MACK is a property management company that has the vision to be the leading force in providing a diverse range of safe, inclusive, and sustainable accommodation for all. To support our accommodation services, we also operate nationwide, delivering high quality catering and laundry services. Our catering provision is built around delivering fresh, nutritious, and high-quality food services across a diverse range of sites. We pride ourselves on operational excellence, strong client partnerships, and a commitment to compliance and sustainability. Whether supporting accommodation, education, healthcare, or commercial environments, our catering teams are passionate about creating positive experiences that reflect our values and meet the needs of every community we serve. The role The Chef is responsible for preparing and serving high-quality, nutritious meals to our guests, ensuring that food is prepared in a clean, safe, and efficient manner. The successful candidate will work closely with the kitchen team to deliver daily meal service, manage food preparation, and maintain kitchen hygiene standards. This role involves working in various areas of the kitchen, including food preparation stations, cooking areas, and storage. What the role involves Prepare and cook high-quality meals in line with the company's standards and dietary requirements. Ensure the kitchen is clean and organised, including cleaning utensils, equipment, and work surfaces. Follow food safety and hygiene regulations, ensuring all food is stored, prepared, and served safely. Assist in menu planning and ensure timely delivery of meals to clients. Replenish kitchen supplies, such as ingredients, utensils, and equipment, as needed. Handle food orders and special dietary requests promptly and efficiently. Report any maintenance or safety issues in the kitchen to management immediately. Maintain a high level of cleanliness and tidiness throughout the kitchen, ensuring all Health and Safety standards are consistently met. Skills and experience required Previous experience as a Chef in a contract catering role is required. A current Level 2 Food Hygiene and Allergen certificate preferred, but not essential. Able to work to standardised menu specifications. Experience in producing bulk food at high quality. Attention to detail and a commitment to high standard of safety and cleanliness. Great leadership skills, but with the ability to be a team player. Good communication and customer service skills. Physical stamina to perform cleaning tasks and lift heavy items. Flexibility to work various shifts, including weekends and holidays. Other Considerations Working Conditions: The position requires standing for long periods, bending, lifting, and maintaining a fast-paced environment while ensuring that food safety and cleanliness are upheld at all times. It is important to MACK that all employees are aligned with the values of the company as follows: o _Do the right thing_ Put our customers first Stand up for safety every day Be respectful, supporting, and caring Recognise and celebrate achievements o _Find a better way_ Collaborate to find solutions Embrace the power and opportunity of diversity Generate options to maximise sustainability Commit to continuously improving o _Deliver it!_ Take personal ownership for delivery Be bold and act with passion and purpose Focus on progress towards outcomes See it through! So, whilst recognising the importance of qualifications and experience, MACK requires all employees to demonstrate how they embody the values of the company. MACK is committed to cultivating a diverse and inclusive workforce. We aim for our workforce to be truly representative of all sections of society, and for each employee to feel safe, respected and able to achieve their potential. Job Type: Full-time Pay: £13.00 per hour Expected hours: 40 per week Benefits: Discounted or free food Free parking Experience: working as a Chef in contract catering: 2 years (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: HR/PER/R103 Expected start date: 20/10/2025
Oct 02, 2025
Full time
Introduction MACK is a property management company that has the vision to be the leading force in providing a diverse range of safe, inclusive, and sustainable accommodation for all. To support our accommodation services, we also operate nationwide, delivering high quality catering and laundry services. Our catering provision is built around delivering fresh, nutritious, and high-quality food services across a diverse range of sites. We pride ourselves on operational excellence, strong client partnerships, and a commitment to compliance and sustainability. Whether supporting accommodation, education, healthcare, or commercial environments, our catering teams are passionate about creating positive experiences that reflect our values and meet the needs of every community we serve. The role The Chef is responsible for preparing and serving high-quality, nutritious meals to our guests, ensuring that food is prepared in a clean, safe, and efficient manner. The successful candidate will work closely with the kitchen team to deliver daily meal service, manage food preparation, and maintain kitchen hygiene standards. This role involves working in various areas of the kitchen, including food preparation stations, cooking areas, and storage. What the role involves Prepare and cook high-quality meals in line with the company's standards and dietary requirements. Ensure the kitchen is clean and organised, including cleaning utensils, equipment, and work surfaces. Follow food safety and hygiene regulations, ensuring all food is stored, prepared, and served safely. Assist in menu planning and ensure timely delivery of meals to clients. Replenish kitchen supplies, such as ingredients, utensils, and equipment, as needed. Handle food orders and special dietary requests promptly and efficiently. Report any maintenance or safety issues in the kitchen to management immediately. Maintain a high level of cleanliness and tidiness throughout the kitchen, ensuring all Health and Safety standards are consistently met. Skills and experience required Previous experience as a Chef in a contract catering role is required. A current Level 2 Food Hygiene and Allergen certificate preferred, but not essential. Able to work to standardised menu specifications. Experience in producing bulk food at high quality. Attention to detail and a commitment to high standard of safety and cleanliness. Great leadership skills, but with the ability to be a team player. Good communication and customer service skills. Physical stamina to perform cleaning tasks and lift heavy items. Flexibility to work various shifts, including weekends and holidays. Other Considerations Working Conditions: The position requires standing for long periods, bending, lifting, and maintaining a fast-paced environment while ensuring that food safety and cleanliness are upheld at all times. It is important to MACK that all employees are aligned with the values of the company as follows: o _Do the right thing_ Put our customers first Stand up for safety every day Be respectful, supporting, and caring Recognise and celebrate achievements o _Find a better way_ Collaborate to find solutions Embrace the power and opportunity of diversity Generate options to maximise sustainability Commit to continuously improving o _Deliver it!_ Take personal ownership for delivery Be bold and act with passion and purpose Focus on progress towards outcomes See it through! So, whilst recognising the importance of qualifications and experience, MACK requires all employees to demonstrate how they embody the values of the company. MACK is committed to cultivating a diverse and inclusive workforce. We aim for our workforce to be truly representative of all sections of society, and for each employee to feel safe, respected and able to achieve their potential. Job Type: Full-time Pay: £13.00 per hour Expected hours: 40 per week Benefits: Discounted or free food Free parking Experience: working as a Chef in contract catering: 2 years (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: HR/PER/R103 Expected start date: 20/10/2025
