Housing Management Worker You will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals in the borough are well-cared for. Location: Lambeth - Lambeth YP Assessment Time Out Salary: £29,336 per annum Closing Date: 05 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Make a real difference as a Housing Management Worker at our service in Lambeth . You ll take the lead in managing safe, high-quality accommodation for young people at risk of homelessness driving standards across repairs, voids, rent collection, and compliance while working closely with landlords, contractors, and support teams to keep services running smoothly. We re looking for someone with housing or supported accommodation experience who brings strong tenancy management knowledge, confidence with welfare benefits, and a proactive, solutions-focused approach. You ll work directly with young people with complex needs, using a strengths-based, psychologically informed approach to help them sustain tenancies, reduce arrears, and build independence. Join an inclusive, values-driven organisation where your work has real impact. With ongoing training, support, and a strong team culture, you ll help create safe homes, empower young people, and deliver services that truly change lives. Please note that this job opportunity is offered as a full-time ( 37.5 hour per week ), permanent role. KEY DELIVERABLES • You will always ensure the safety and wellbeing of clients in the service, including using Safeguarding and emergency alert procedures as applicable. • You will advise all prospective or new tenants/residents of their rights and responsibilities under their tenancy/license agreement. • You will be responsible for ensuring that repairs are undertaken to a high standard, within an appropriate time frame and represent value for money. • You will be responsible for ensuring that accommodation units are well maintained in accordance with the management agreement and for bringing them quickly into management to minimize void loss. • You will prepare short reports on arrears, voids, and repairs for the service manager, Depaul s central services and commissioner meetings as required. • You will be responsible for ensuring that all common parts and grounds of Depaul managed properties are in good maintenance order and adhere to Depaul Health and Safety requirements. • You will be responsible for maintaining Health and Safety standards in the premises and a point of information for clients regarding Health and Safety. • You will facilitate the fair allocation of letting accommodation in accordance with Depaul s Policy and Procedures. • You will work with the keyworkers and clients to collect rents and service charges and hold responsibility for the accurate reporting of rental income, voids and allocations to Depaul s finance team. • You will liaise with local Housing Benefit Teams, Social Service Departments or other authorities regarding individual rental income claims. • You will work proactively with keyworkers and clients to develop personal payment plans to support clients not to incur rental debt. • You will be the first point of contact for landlord queries and contractors. • You will support and facilitate the work of the volunteers who add value to the work that we do. • You will contribute to making the environment a positive place to work for all staff, volunteers, and students. • You will undertake further duties as commensurate to the role identified by your line manager. • Demonstrate a commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of Depaul to clients and attending residents meetings when appropriate. • You will attend training as appropriate to your development to support you in your role. • You will form an integral part of the team and as such attend team meetings when required. WHAT WE ARE LOOKING FOR FROM YOU When completing your application form please address all the points set out below. • Experience of working within a supported and/or social housing setting • An understanding and commitment to working in an assets based way • An understanding of the needs of people experiencing homelessness, mental health challenges, substance use, or leaving care. • A knowledge and understanding of housing management • A knowledge and understanding of welfare benefits • Good literacy, numeracy and IT skills • Able to demonstrate clear understanding of safeguarding requirements and procedures • A commitment to promoting equality, diversity and inclusion, ensuring everyone is treated with respect and dignity. • Commitment to promoting an environment which has the highest regard for the Health and Safety of others. • Personal and professional integrity • High level understanding of professional boundaries and ability to maintain boundaries • Effective collaborative working • Ability to effectively reflect on own practices for ongoing learning and development • Respect for the values and ethos of Depaul and its founding partners. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness.
Jun 17, 2026
Full time
Housing Management Worker You will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals in the borough are well-cared for. Location: Lambeth - Lambeth YP Assessment Time Out Salary: £29,336 per annum Closing Date: 05 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Make a real difference as a Housing Management Worker at our service in Lambeth . You ll take the lead in managing safe, high-quality accommodation for young people at risk of homelessness driving standards across repairs, voids, rent collection, and compliance while working closely with landlords, contractors, and support teams to keep services running smoothly. We re looking for someone with housing or supported accommodation experience who brings strong tenancy management knowledge, confidence with welfare benefits, and a proactive, solutions-focused approach. You ll work directly with young people with complex needs, using a strengths-based, psychologically informed approach to help them sustain tenancies, reduce arrears, and build independence. Join an inclusive, values-driven organisation where your work has real impact. With ongoing training, support, and a strong team culture, you ll help create safe homes, empower young people, and deliver services that truly change lives. Please note that this job opportunity is offered as a full-time ( 37.5 hour per week ), permanent role. KEY DELIVERABLES • You will always ensure the safety and wellbeing of clients in the service, including using Safeguarding and emergency alert procedures as applicable. • You will advise all prospective or new tenants/residents of their rights and responsibilities under their tenancy/license agreement. • You will be responsible for ensuring that repairs are undertaken to a high standard, within an appropriate time frame and represent value for money. • You will be responsible for ensuring that accommodation units are well maintained in accordance with the management agreement and for bringing them quickly into management to minimize void loss. • You will prepare short reports on arrears, voids, and repairs for the service manager, Depaul s central services and commissioner meetings as required. • You will be responsible for ensuring that all common parts and grounds of Depaul managed properties are in good maintenance order and adhere to Depaul Health and Safety requirements. • You will be responsible for maintaining Health and Safety standards in the premises and a point of information for clients regarding Health and Safety. • You will facilitate the fair allocation of letting accommodation in accordance with Depaul s Policy and Procedures. • You will work with the keyworkers and clients to collect rents and service charges and hold responsibility for the accurate reporting of rental income, voids and allocations to Depaul s finance team. • You will liaise with local Housing Benefit Teams, Social Service Departments or other authorities regarding individual rental income claims. • You will work proactively with keyworkers and clients to develop personal payment plans to support clients not to incur rental debt. • You will be the first point of contact for landlord queries and contractors. • You will support and facilitate the work of the volunteers who add value to the work that we do. • You will contribute to making the environment a positive place to work for all staff, volunteers, and students. • You will undertake further duties as commensurate to the role identified by your line manager. • Demonstrate a commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of Depaul to clients and attending residents meetings when appropriate. • You will attend training as appropriate to your development to support you in your role. • You will form an integral part of the team and as such attend team meetings when required. WHAT WE ARE LOOKING FOR FROM YOU When completing your application form please address all the points set out below. • Experience of working within a supported and/or social housing setting • An understanding and commitment to working in an assets based way • An understanding of the needs of people experiencing homelessness, mental health challenges, substance use, or leaving care. • A knowledge and understanding of housing management • A knowledge and understanding of welfare benefits • Good literacy, numeracy and IT skills • Able to demonstrate clear understanding of safeguarding requirements and procedures • A commitment to promoting equality, diversity and inclusion, ensuring everyone is treated with respect and dignity. • Commitment to promoting an environment which has the highest regard for the Health and Safety of others. • Personal and professional integrity • High level understanding of professional boundaries and ability to maintain boundaries • Effective collaborative working • Ability to effectively reflect on own practices for ongoing learning and development • Respect for the values and ethos of Depaul and its founding partners. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness.
Bolton We are seeking an experience SAP S/4HANA specialist and project manager to support our SAP transformation, delivering new and existing capabilities within the domain and to ensure delivery of the roadmap for the years ahead. Salary: Up to £70,000 depending on experience Dynamic (hybrid) working: 1-2 days per week on-site; depending of the phase of the project, more days on site will be required Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: We are working on a transformation programme to move from its current SAP ECC6 systems to SAP S/4HANA across the MBDA Group, with Greenfield methodology. This strategy will impact a number of domain areas and the implementation of S/4HANA will provide an opportunity for each domain to review its use of existing tools and determine a roadmap for consolidation across the Group and deliver the best-in-class tools for our business users. This role will focus on Product / SAP Global Trade Services (GTS) and you will support maintenance activities as well as supporting the related SAP S/4 modules. This role falls within the Digital Solutions (DS) area of MBDA; part of Digital Excellence (DEx), the DS team focusses on delivering IT solutions that are used to support the business in a variety of domains. Main responsibilities: Project management: IT responsibility for the successful implementation of our current S/4HANA Product-related modules (PLM for MBDA UK and SAP Global Trade Services (GTS . Manage the planning, coordination and supervision of SAP projects, ensuring rigorous monitoring of the quality of the integrator's deliverables. To be the main point of contact between business teams and DEx teams (security, network, technical architect, back office ) During deployment of S/4 systems, to be the point of contact for the DS Procurement domain for the UK. To be in charge of related DS roadmaps for the MBDA UK. Business As Usual-BAU activities and optimisation: To be a DS point of contact to manage the anomalies and enhancements asked for by the key-users for the related modules and SAP GTS. To provide functional and technical support to key business users. Leadership and training: Lead and train local and international teams, to monitor the knowledge transfer sessions and reinforce DS capacities on the related SAP modules. What we're looking for from you: Deep knowledge in the areas of SAP PLM, including configuration activities, knowledge in other SAP modules as well as the setup of interfaces. Experience of integrations of SAP PLM with related systems and SAP GTS. Skills in SAP IT project management, with experience of leading multinational SAP projects. Hands on experience with data migration and master data governance activities. Experience of challenging third-party development teams to deliver against the strategy and finding a solution to deliver the business requirements. Experience with S/4 Hana will be an advantage. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Jun 14, 2026
Full time
Bolton We are seeking an experience SAP S/4HANA specialist and project manager to support our SAP transformation, delivering new and existing capabilities within the domain and to ensure delivery of the roadmap for the years ahead. Salary: Up to £70,000 depending on experience Dynamic (hybrid) working: 1-2 days per week on-site; depending of the phase of the project, more days on site will be required Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: We are working on a transformation programme to move from its current SAP ECC6 systems to SAP S/4HANA across the MBDA Group, with Greenfield methodology. This strategy will impact a number of domain areas and the implementation of S/4HANA will provide an opportunity for each domain to review its use of existing tools and determine a roadmap for consolidation across the Group and deliver the best-in-class tools for our business users. This role will focus on Product / SAP Global Trade Services (GTS) and you will support maintenance activities as well as supporting the related SAP S/4 modules. This role falls within the Digital Solutions (DS) area of MBDA; part of Digital Excellence (DEx), the DS team focusses on delivering IT solutions that are used to support the business in a variety of domains. Main responsibilities: Project management: IT responsibility for the successful implementation of our current S/4HANA Product-related modules (PLM for MBDA UK and SAP Global Trade Services (GTS . Manage the planning, coordination and supervision of SAP projects, ensuring rigorous monitoring of the quality of the integrator's deliverables. To be the main point of contact between business teams and DEx teams (security, network, technical architect, back office ) During deployment of S/4 systems, to be the point of contact for the DS Procurement domain for the UK. To be in charge of related DS roadmaps for the MBDA UK. Business As Usual-BAU activities and optimisation: To be a DS point of contact to manage the anomalies and enhancements asked for by the key-users for the related modules and SAP GTS. To provide functional and technical support to key business users. Leadership and training: Lead and train local and international teams, to monitor the knowledge transfer sessions and reinforce DS capacities on the related SAP modules. What we're looking for from you: Deep knowledge in the areas of SAP PLM, including configuration activities, knowledge in other SAP modules as well as the setup of interfaces. Experience of integrations of SAP PLM with related systems and SAP GTS. Skills in SAP IT project management, with experience of leading multinational SAP projects. Hands on experience with data migration and master data governance activities. Experience of challenging third-party development teams to deliver against the strategy and finding a solution to deliver the business requirements. Experience with S/4 Hana will be an advantage. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Service Charges & Rents Manager Saffron Barn, Long Stratton About Us At Saffron Housing Trust, we are committed to providing high-quality homes and services to over 7,000 residents. We pride ourselves on transparency, value for money, and putting our customers at the heart of everything we do. The Role We are looking for a highly skilled and customer-focused Service Charges & Rents Manager to lead the delivery of our service charge and rent management function. This is a key operational leadership role responsible for the end-to-end management of service charges, rent setting, billing, compliance, and customer engagement across our housing portfolio. You will ensure fairness, transparency, and accuracy while driving continuous improvement and delivering excellent outcomes for our residents. You will also deputise for the Head of Service Charges, Rent and Income Collection when required. Key Responsibilities Service Charge Budgeting & Forecasting Lead the development and management of annual service charge budgets Monitor income and expenditure, ensuring accuracy and financial control Work collaboratively across departments to ensure budgets reflect true service costs Maintain up-to-date forecasts and financial insight Billing & Administration Oversee annual rent and service charge setting and issuance Ensure accurate and timely billing in line with legislation and best practice Manage calculation and apportionment of charges across all properties Issue annual statements, including sinking fund reporting Ensure correct billing for freeholders, utilities, and complex developments Oversee accurate application of rent and charges to accounts Compliance & Regulatory Management Ensure full compliance with housing legislation including the Landlord & Tenant Act and Leasehold Reform Act Maintain and update policies in line with regulatory and sector changes Lead audit activity and act as key liaison with external auditors and regulators Ensure statutory reporting obligations are met in full Resident Engagement & Communication Deliver clear, transparent communication to residents on all charges Manage and resolve queries, complaints, and disputes professionally Lead resident engagement activities including meetings and briefings Promote understanding of value for money and service delivery Contract Management & Service Delivery Work cross-functionally to ensure service delivery aligns with contractual agreements Monitor service costs and ensure they are accurately reflected in charges Support oversight of SLAs and performance metrics Ensure high standards and value for money across all services Process Improvement & Transformation Drive continuous improvement across service charge and rent processes Lead system and technology enhancements Improve efficiency, accuracy, and customer experience Provide training and support to colleagues Leadership & Team Development Lead and develop a high-performing, customer-focused team Champion a culture of excellence, accountability, and innovation Set and monitor performance and customer satisfaction targets Use data and feedback to improve service delivery Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Jun 13, 2026
Full time
Service Charges & Rents Manager Saffron Barn, Long Stratton About Us At Saffron Housing Trust, we are committed to providing high-quality homes and services to over 7,000 residents. We pride ourselves on transparency, value for money, and putting our customers at the heart of everything we do. The Role We are looking for a highly skilled and customer-focused Service Charges & Rents Manager to lead the delivery of our service charge and rent management function. This is a key operational leadership role responsible for the end-to-end management of service charges, rent setting, billing, compliance, and customer engagement across our housing portfolio. You will ensure fairness, transparency, and accuracy while driving continuous improvement and delivering excellent outcomes for our residents. You will also deputise for the Head of Service Charges, Rent and Income Collection when required. Key Responsibilities Service Charge Budgeting & Forecasting Lead the development and management of annual service charge budgets Monitor income and expenditure, ensuring accuracy and financial control Work collaboratively across departments to ensure budgets reflect true service costs Maintain up-to-date forecasts and financial insight Billing & Administration Oversee annual rent and service charge setting and issuance Ensure accurate and timely billing in line with legislation and best practice Manage calculation and apportionment of charges across all properties Issue annual statements, including sinking fund reporting Ensure correct billing for freeholders, utilities, and complex developments Oversee accurate application of rent and charges to accounts Compliance & Regulatory Management Ensure full compliance with housing legislation including the Landlord & Tenant Act and Leasehold Reform Act Maintain and update policies in line with regulatory and sector changes Lead audit activity and act as key liaison with external auditors and regulators Ensure statutory reporting obligations are met in full Resident Engagement & Communication Deliver clear, transparent communication to residents on all charges Manage and resolve queries, complaints, and disputes professionally Lead resident engagement activities including meetings and briefings Promote understanding of value for money and service delivery Contract Management & Service Delivery Work cross-functionally to ensure service delivery aligns with contractual agreements Monitor service costs and ensure they are accurately reflected in charges Support oversight of SLAs and performance metrics Ensure high standards and value for money across all services Process Improvement & Transformation Drive continuous improvement across service charge and rent processes Lead system and technology enhancements Improve efficiency, accuracy, and customer experience Provide training and support to colleagues Leadership & Team Development Lead and develop a high-performing, customer-focused team Champion a culture of excellence, accountability, and innovation Set and monitor performance and customer satisfaction targets Use data and feedback to improve service delivery Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Head of Finance, 14 month FTC, Northwest Housing Association, hybrid working Your new company A large Northwest housing association with an excellent hybrid working policy. 1-2 days per month office based. Your new role Reporting to the CFO with two direct reports, this is a 14-month maternity cover job responsible for financial reporting and rents and service charges. Duties and responsibilities include : Lead the development of the group's policies, procedures and processes to ensure best practice Deliver the annual audited financial statements for the group, whilst maintaining relationships with external auditors. Responsible for developing, implementing and monitoring financial controls Lead the rents and service charge team, ensuring all regulatory requirements are met Support the group's advisors to ensure full tax compliance Lead financial reporting and rents and service charge teams What you'll need to succeed ACA/ACCA/CIMA/CIPFA qualified accountant with experience operating in a senior finance position within the social housing sector. Working knowledge of the latest accounting standards - IFRS102 Strong understanding of best practice in financial control What you'll get in return 14 month maternity cover FTC Hybrid working, 1-2 days per month in the office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Jun 12, 2026
Seasonal
Head of Finance, 14 month FTC, Northwest Housing Association, hybrid working Your new company A large Northwest housing association with an excellent hybrid working policy. 1-2 days per month office based. Your new role Reporting to the CFO with two direct reports, this is a 14-month maternity cover job responsible for financial reporting and rents and service charges. Duties and responsibilities include : Lead the development of the group's policies, procedures and processes to ensure best practice Deliver the annual audited financial statements for the group, whilst maintaining relationships with external auditors. Responsible for developing, implementing and monitoring financial controls Lead the rents and service charge team, ensuring all regulatory requirements are met Support the group's advisors to ensure full tax compliance Lead financial reporting and rents and service charge teams What you'll need to succeed ACA/ACCA/CIMA/CIPFA qualified accountant with experience operating in a senior finance position within the social housing sector. Working knowledge of the latest accounting standards - IFRS102 Strong understanding of best practice in financial control What you'll get in return 14 month maternity cover FTC Hybrid working, 1-2 days per month in the office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Do you know service charges inside out? Can you lead a senior team to maximise income recovery across a 7,000+ home portfolio while keeping residents at the heart of every decision? If you've answered yes to both, read on. A well-established Norfolk-based housing provider is looking for a Head of Service Charges, Rents & Income to take strategic ownership of one of the most critical income functions in the business. Reporting to the Director of Tenant Services, you'll lead the Service Charge & Rents Managers and Income Manager, with accountability for £43m+ of rent and service charge income across tenants, leaseholders, freeholders, shared owners and garages. This is a genuine leadership role not a hands-off one. You'll own the policy, shape the strategy, and drive the day-to-day delivery of setting, issuing, reconciling and collecting charges across the full portfolio. What you'll be doing: Leading on service charge setting, estimate consultation, actual accounts, sinking funds and major works final accounts Owning the Service Charge Policy and Income Collection Policy, and feeding into the group Rent Setting Policy Driving income collection strategy to minimise arrears across all tenures Developing financial inclusion and welfare benefits support to sustain tenancies Coaching and developing a senior management team, building a culture of ownership and accountability Representing the organisation at regional and national housing forums Deputising for the Director of Tenant Services as required What you'll bring: Essential: demonstrable senior-level experience managing service charges AND rent within social housing or local authority this is non-negotiable Deep knowledge of variable service charges, sinking funds, Section 20, and leasehold management Experience of diverse rent regimes (Social, Affordable, Intermediate) and income collection at scale Strong grasp of the Landlord and Tenant Act 1985, Housing Acts, and the Regulator of Social Housing's Consumer Standards A track record of policy development, KPI setting, and presenting to Boards and Tenant Service Committees CIH or Property Institute (IRPM) membership is desirable A coaching leadership style and the ability to translate complex financial detail into plain English What's on offer: Fantastic salary, genuinely flexible hybrid working, and the chance to shape a high-profile function in an organisation that takes resident voice seriously. This is a confidential search. All applications and enquiries to Emma at Select Recruitment Specialists
Jun 11, 2026
Full time
Do you know service charges inside out? Can you lead a senior team to maximise income recovery across a 7,000+ home portfolio while keeping residents at the heart of every decision? If you've answered yes to both, read on. A well-established Norfolk-based housing provider is looking for a Head of Service Charges, Rents & Income to take strategic ownership of one of the most critical income functions in the business. Reporting to the Director of Tenant Services, you'll lead the Service Charge & Rents Managers and Income Manager, with accountability for £43m+ of rent and service charge income across tenants, leaseholders, freeholders, shared owners and garages. This is a genuine leadership role not a hands-off one. You'll own the policy, shape the strategy, and drive the day-to-day delivery of setting, issuing, reconciling and collecting charges across the full portfolio. What you'll be doing: Leading on service charge setting, estimate consultation, actual accounts, sinking funds and major works final accounts Owning the Service Charge Policy and Income Collection Policy, and feeding into the group Rent Setting Policy Driving income collection strategy to minimise arrears across all tenures Developing financial inclusion and welfare benefits support to sustain tenancies Coaching and developing a senior management team, building a culture of ownership and accountability Representing the organisation at regional and national housing forums Deputising for the Director of Tenant Services as required What you'll bring: Essential: demonstrable senior-level experience managing service charges AND rent within social housing or local authority this is non-negotiable Deep knowledge of variable service charges, sinking funds, Section 20, and leasehold management Experience of diverse rent regimes (Social, Affordable, Intermediate) and income collection at scale Strong grasp of the Landlord and Tenant Act 1985, Housing Acts, and the Regulator of Social Housing's Consumer Standards A track record of policy development, KPI setting, and presenting to Boards and Tenant Service Committees CIH or Property Institute (IRPM) membership is desirable A coaching leadership style and the ability to translate complex financial detail into plain English What's on offer: Fantastic salary, genuinely flexible hybrid working, and the chance to shape a high-profile function in an organisation that takes resident voice seriously. This is a confidential search. All applications and enquiries to Emma at Select Recruitment Specialists
Data and Examinations Manager (Temporary role until Christmas 2025 - Possibly onwards) Location: Outskirts of Rye, East Sussex Contract: Term time only, plus 8 weeks during school holidays (43 weeks total), including the last two weeks of August Hours: Full-time, 37.5 hours per week (8:30am - 4:30pm, with 30 minutes unpaid lunch break; flexibility required during exam periods) Salary: £negotiable Recruitment South East are working in partnership with our client, a respected independent school located on the outskirts of Rye, East Sussex, who are seeking a Data and Examinations Manager to join their team. This is a pivotal role responsible for ensuring the effective management of the school's data systems, examination administration, and attendance records. The successful candidate will play a key role in maintaining the integrity, security, and accuracy of student data and ensuring the smooth and compliant running of all internal and external examinations. Key Responsibilities Data Management Lead and develop the administration of the school's Management Information System (MIS) to ensure data is secure, accurate, and accessible to authorised users. Maintain and update student records and ensure accurate data input and reporting. Produce accurate and timely data reports to support school leadership in monitoring performance and improving outcomes. Analyse and present assessment and attendance data across key stages, year groups, and subjects. Support staff training in data management and analysis. Manage and respond to data requests from external agencies and governing bodies. Develop and maintain systems within the MIS to support daily school operations, including cover management. Examinations Administration Manage the full examinations process in line with JCQ and awarding body regulations. Serve as the main point of contact for all external examinations and liaise with awarding bodies and internal stakeholders. Ensure full compliance with JCQ regulations and maintain examination integrity and security at all times. Oversee exam timetabling, rooming, invigilation, and candidate communication. Recruit, train, and manage a team of invigilators. Support the SENCo in implementing examination access arrangements and reasonable adjustments. Manage the secure storage, distribution, and dispatch of exam papers and scripts. Coordinate the issue of results, post-results services, and distribution of certificates. Support the Head of Centre in addressing any malpractice concerns or irregularities. Ensure all examination-related fees are accurately managed and recharged in a timely manner. Attendance Management Act as the school's Attendance Officer, maintaining accurate attendance records for all pupils. Prepare attendance reports, certificates, and statutory returns to local authorities. Monitor attendance patterns and identify students at risk of poor attendance. Produce daily fire registers and ensure missing marks are promptly followed up with staff. Issue legal notifications where required in accordance with statutory guidance. Assessment and Reporting Support the Senior Leadership Team in ensuring assessment and reporting deadlines are met. Manage the collection, collation, and reporting of assessment grades and termly reports to parents. Produce and distribute academic and behavioural reports as required. General Duties Provide administrative support, including answering calls and covering reception as needed. Provide lunchtime cover for the Principal's PA. Contribute to maintaining the school's safeguarding standards in line with policy. Carry out any other duties appropriate to the role as required by senior leadership. The Ideal Candidate Previous experience in examinations or data management within an educational setting. Strong knowledge of JCQ regulations and exam administration processes. Excellent attention to detail, organisation, and time management skills. Confident user of Management Information Systems (such as SIMS or equivalent). Ability to manage sensitive and confidential information with integrity. Strong communication and interpersonal skills for liaising with staff, students, parents, and external organisations. If you are a highly organised and detail-focused individual with a passion for education administration, we would love to hear from you. To apply or learn more, please contact (url removed) or call (phone number removed) .
Oct 08, 2025
Contractor
Data and Examinations Manager (Temporary role until Christmas 2025 - Possibly onwards) Location: Outskirts of Rye, East Sussex Contract: Term time only, plus 8 weeks during school holidays (43 weeks total), including the last two weeks of August Hours: Full-time, 37.5 hours per week (8:30am - 4:30pm, with 30 minutes unpaid lunch break; flexibility required during exam periods) Salary: £negotiable Recruitment South East are working in partnership with our client, a respected independent school located on the outskirts of Rye, East Sussex, who are seeking a Data and Examinations Manager to join their team. This is a pivotal role responsible for ensuring the effective management of the school's data systems, examination administration, and attendance records. The successful candidate will play a key role in maintaining the integrity, security, and accuracy of student data and ensuring the smooth and compliant running of all internal and external examinations. Key Responsibilities Data Management Lead and develop the administration of the school's Management Information System (MIS) to ensure data is secure, accurate, and accessible to authorised users. Maintain and update student records and ensure accurate data input and reporting. Produce accurate and timely data reports to support school leadership in monitoring performance and improving outcomes. Analyse and present assessment and attendance data across key stages, year groups, and subjects. Support staff training in data management and analysis. Manage and respond to data requests from external agencies and governing bodies. Develop and maintain systems within the MIS to support daily school operations, including cover management. Examinations Administration Manage the full examinations process in line with JCQ and awarding body regulations. Serve as the main point of contact for all external examinations and liaise with awarding bodies and internal stakeholders. Ensure full compliance with JCQ regulations and maintain examination integrity and security at all times. Oversee exam timetabling, rooming, invigilation, and candidate communication. Recruit, train, and manage a team of invigilators. Support the SENCo in implementing examination access arrangements and reasonable adjustments. Manage the secure storage, distribution, and dispatch of exam papers and scripts. Coordinate the issue of results, post-results services, and distribution of certificates. Support the Head of Centre in addressing any malpractice concerns or irregularities. Ensure all examination-related fees are accurately managed and recharged in a timely manner. Attendance Management Act as the school's Attendance Officer, maintaining accurate attendance records for all pupils. Prepare attendance reports, certificates, and statutory returns to local authorities. Monitor attendance patterns and identify students at risk of poor attendance. Produce daily fire registers and ensure missing marks are promptly followed up with staff. Issue legal notifications where required in accordance with statutory guidance. Assessment and Reporting Support the Senior Leadership Team in ensuring assessment and reporting deadlines are met. Manage the collection, collation, and reporting of assessment grades and termly reports to parents. Produce and distribute academic and behavioural reports as required. General Duties Provide administrative support, including answering calls and covering reception as needed. Provide lunchtime cover for the Principal's PA. Contribute to maintaining the school's safeguarding standards in line with policy. Carry out any other duties appropriate to the role as required by senior leadership. The Ideal Candidate Previous experience in examinations or data management within an educational setting. Strong knowledge of JCQ regulations and exam administration processes. Excellent attention to detail, organisation, and time management skills. Confident user of Management Information Systems (such as SIMS or equivalent). Ability to manage sensitive and confidential information with integrity. Strong communication and interpersonal skills for liaising with staff, students, parents, and external organisations. If you are a highly organised and detail-focused individual with a passion for education administration, we would love to hear from you. To apply or learn more, please contact (url removed) or call (phone number removed) .
Head of PS Financial Reporting Are you a strategic finance leader with a passion for improving financial transparency and performance within an operational environment? Do you also have the passion to improve the lives of Adults with a Learning Disability? If this sounds like you then we would love to hear from you. We re recruiting for a Head of PS Financial Reporting to join our Finance team at Mencap. This is a pivotal role and the successful candidate will be in charge of the financial reporting across our Personal Support (PS) services in England, Cymru and Northern Ireland. The focus will be on providing robust financial oversight, compliance, and insight driven reporting that drives operational excellence. This role is a full time permanent position. There is flexibility around where the role is based, we have large offices in London, and Peterborough and smaller offices located throughout the UK. If there is no office within a reasonable distance, the role may be offered as home based with some travel for team meetings. We are an inclusive employer and encourage our employees to bring themselves to work! Key Responsibilities You will lead the development and delivery of accurate, timely, and insightful financial reports across PS services. You will collaborate with senior stakeholders on financial planning, forecasting, and performance improvement. You will drive continuous improvement in reporting processes and systems. You will promote evidence based strategic decision making through financial analysis and modelling. You will line manage the PS Finance Business Partnering team Required Skills You will be a qualified Accountant (ACA, ACCA, CIMA or equivalent) with significant post-qualification experience. You will have a proven track record in financial reporting and analysis within a complex organisation. You will have a strong understanding of regulatory frameworks and financial governance. You will have excellent communication and stakeholder engagement skills. Experience working in or with social care or charities is desirable. If you are passionate about using your financial expertise to create real, positive change for people with learning disabilities, we want to hear from you! Apply now- applications close on Sunday, 28th September. Interviews will commence via Teams during the week beginning 6th October. Benefits Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team! About Mencap Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere. Everyone is expected to treat people well and make Mencap an inclusive organisation. Every day we grow and learn. It s okay to make mistakes but we learn from them and make changes Everywhere people will feel respected, valued, and safe to be themselves. We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you re applying for.
Sep 22, 2025
Full time
Head of PS Financial Reporting Are you a strategic finance leader with a passion for improving financial transparency and performance within an operational environment? Do you also have the passion to improve the lives of Adults with a Learning Disability? If this sounds like you then we would love to hear from you. We re recruiting for a Head of PS Financial Reporting to join our Finance team at Mencap. This is a pivotal role and the successful candidate will be in charge of the financial reporting across our Personal Support (PS) services in England, Cymru and Northern Ireland. The focus will be on providing robust financial oversight, compliance, and insight driven reporting that drives operational excellence. This role is a full time permanent position. There is flexibility around where the role is based, we have large offices in London, and Peterborough and smaller offices located throughout the UK. If there is no office within a reasonable distance, the role may be offered as home based with some travel for team meetings. We are an inclusive employer and encourage our employees to bring themselves to work! Key Responsibilities You will lead the development and delivery of accurate, timely, and insightful financial reports across PS services. You will collaborate with senior stakeholders on financial planning, forecasting, and performance improvement. You will drive continuous improvement in reporting processes and systems. You will promote evidence based strategic decision making through financial analysis and modelling. You will line manage the PS Finance Business Partnering team Required Skills You will be a qualified Accountant (ACA, ACCA, CIMA or equivalent) with significant post-qualification experience. You will have a proven track record in financial reporting and analysis within a complex organisation. You will have a strong understanding of regulatory frameworks and financial governance. You will have excellent communication and stakeholder engagement skills. Experience working in or with social care or charities is desirable. If you are passionate about using your financial expertise to create real, positive change for people with learning disabilities, we want to hear from you! Apply now- applications close on Sunday, 28th September. Interviews will commence via Teams during the week beginning 6th October. Benefits Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team! About Mencap Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere. Everyone is expected to treat people well and make Mencap an inclusive organisation. Every day we grow and learn. It s okay to make mistakes but we learn from them and make changes Everywhere people will feel respected, valued, and safe to be themselves. We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you re applying for.
