DEPUTY PLANT MANAGER (MRF) Job Title Deputy Plant Manager Location Wandsworth, London Salary £55,000 £60,000 + Bonus + Benefits Shift Days (38.5 hours per week) Job Role of the Deputy Plant Manager An exciting opportunity has arisen for a Deputy Plant Manager to join a well-established and growing recycling and waste management facility. This is a key operational role within a busy Materials Recovery Facility (MRF), offering a hands-on position where you will take ownership of plant performance, team leadership, and operational efficiency. Working closely with the Senior Manager, you will be responsible for overseeing the full waste processing operation from intake through to separation ensuring the plant runs safely, efficiently, and in full compliance with environmental regulations. This is a highly visible role combining operational management with a hands-on presence across the site. Key responsibilities include: Managing the waste processing operation ( tonnes daily throughput) Ensuring compliance with environmental permits and legal requirements Overseeing plant performance and resolving operational and quality issues Leading and managing a team of 11 staff including supervisors and operators Ensuring Health & Safety standards are maintained across the facility Preparing reports, analysing performance, and driving improvements Liaising with external bodies such as the Environment Agency Managing budgets, resources, and departmental financial performance Supporting business continuity and maintaining existing contracts Contributing to continuous improvement and operational efficiency initiatives Sector Operational Management / Recycling & Waste Processing Non-Negotiable Requirements of the Deputy Plant Manager Experience within a process, plant, or production environment Proven experience managing teams Desirable Requirements for the Deputy Plant Manager Experience within a Materials Recovery Facility (MRF) or waste/recycling sector IOSH Managing Safely qualification (essential) Management qualification or Certificate of Technical Competence Experience operating plant equipment (e.g. forklifts, loading shovels) The Deputy Plant Manager will benefit from: Working for a well-established and growing environmental services business Clear progression opportunities across multiple UK sites Strong training and development support (e.g. NEBOSH, IOSH) Competitive salary with annual bonus (12.5%) Benefits package including private healthcare, pension, and dental Accessible location with excellent transport links and on-site parking
May 14, 2026
Full time
DEPUTY PLANT MANAGER (MRF) Job Title Deputy Plant Manager Location Wandsworth, London Salary £55,000 £60,000 + Bonus + Benefits Shift Days (38.5 hours per week) Job Role of the Deputy Plant Manager An exciting opportunity has arisen for a Deputy Plant Manager to join a well-established and growing recycling and waste management facility. This is a key operational role within a busy Materials Recovery Facility (MRF), offering a hands-on position where you will take ownership of plant performance, team leadership, and operational efficiency. Working closely with the Senior Manager, you will be responsible for overseeing the full waste processing operation from intake through to separation ensuring the plant runs safely, efficiently, and in full compliance with environmental regulations. This is a highly visible role combining operational management with a hands-on presence across the site. Key responsibilities include: Managing the waste processing operation ( tonnes daily throughput) Ensuring compliance with environmental permits and legal requirements Overseeing plant performance and resolving operational and quality issues Leading and managing a team of 11 staff including supervisors and operators Ensuring Health & Safety standards are maintained across the facility Preparing reports, analysing performance, and driving improvements Liaising with external bodies such as the Environment Agency Managing budgets, resources, and departmental financial performance Supporting business continuity and maintaining existing contracts Contributing to continuous improvement and operational efficiency initiatives Sector Operational Management / Recycling & Waste Processing Non-Negotiable Requirements of the Deputy Plant Manager Experience within a process, plant, or production environment Proven experience managing teams Desirable Requirements for the Deputy Plant Manager Experience within a Materials Recovery Facility (MRF) or waste/recycling sector IOSH Managing Safely qualification (essential) Management qualification or Certificate of Technical Competence Experience operating plant equipment (e.g. forklifts, loading shovels) The Deputy Plant Manager will benefit from: Working for a well-established and growing environmental services business Clear progression opportunities across multiple UK sites Strong training and development support (e.g. NEBOSH, IOSH) Competitive salary with annual bonus (12.5%) Benefits package including private healthcare, pension, and dental Accessible location with excellent transport links and on-site parking
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Selby we employ a team over 750 colleagues. A site steeped in history, we are the UK's number one manufacturer of customer private label cooking sauces and pickles. We have been serving our customers out of our Selby site since 1914. We produce more than 160 million units per year across 600 different product lines for customers such as Morrisons, Tesco & Asda. What you'll be doing As Food Safety Technologist, you will support the implementation of the food safety and quality management systems by verifying that standards, customer requirements and legal obligations are being met in full. Investigate customer complaints to establish any failures within the manufacturing process to ensure that any issues can be addressed in the short and longer term Provide insight from audit results to site governance meetings to drive audit compliance, to share best practice and to encourage continuous improvement of quality systems Ensure that procedures, allergen matrices and hazard analysis and critical control points (HACCP) are up to date to maintain the integrity of the quality management system (QMS) documentation Complete internal audits on food safety processes as part of the Internal Audit team to ensure that the sites are always audit ready Complete root cause analysis of any audit failures and feedback conclusions and recommendations to relevant managers to ensure that the issue is eliminated for the future What we're looking for We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. Experience of working in an entry-level technical management role in a food environment Practical experience of working to Level 3 HACCP and Level 3 food hygiene standards Practical experience of internal technical auditing at entry-level technical management responsibility levels Practical experience of problem solving and risk assessment Good written and verbal communication skills If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company shares save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career. We reserve the right to close this advertisement before the stated closing date.
May 14, 2026
Full time
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Selby we employ a team over 750 colleagues. A site steeped in history, we are the UK's number one manufacturer of customer private label cooking sauces and pickles. We have been serving our customers out of our Selby site since 1914. We produce more than 160 million units per year across 600 different product lines for customers such as Morrisons, Tesco & Asda. What you'll be doing As Food Safety Technologist, you will support the implementation of the food safety and quality management systems by verifying that standards, customer requirements and legal obligations are being met in full. Investigate customer complaints to establish any failures within the manufacturing process to ensure that any issues can be addressed in the short and longer term Provide insight from audit results to site governance meetings to drive audit compliance, to share best practice and to encourage continuous improvement of quality systems Ensure that procedures, allergen matrices and hazard analysis and critical control points (HACCP) are up to date to maintain the integrity of the quality management system (QMS) documentation Complete internal audits on food safety processes as part of the Internal Audit team to ensure that the sites are always audit ready Complete root cause analysis of any audit failures and feedback conclusions and recommendations to relevant managers to ensure that the issue is eliminated for the future What we're looking for We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. Experience of working in an entry-level technical management role in a food environment Practical experience of working to Level 3 HACCP and Level 3 food hygiene standards Practical experience of internal technical auditing at entry-level technical management responsibility levels Practical experience of problem solving and risk assessment Good written and verbal communication skills If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company shares save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career. We reserve the right to close this advertisement before the stated closing date.
Barker Ross is currently recruiting on behalf of our client based in Waddingham, North Lincolnshire. The company is a modern pig breeder and grower, who have an exciting and rare opportunity for an experienced Finishing Farms Manager to join their 750 sow farm. This is a permanent opportunity, offering an annual salary of 40,000 along with a 3 bedroom property, company vehicle, company mobile phone and laptop and 29 days annual leave (including bank holidays). There are also opportunities for in house and industry training funded by the company along with a full staff benefits package, including company discounts, healthcare scheme and life assurance policy. You will also be entered into the company workplace pension scheme. We are looking for a highly motivated individual with practical pig experience to oversee the finishing operations, maintain high standards and drive performance. This is a hands on management role, working alongside the finishing stockmen and third party B&B growers. Duties of the role will include:- Overall responsibility for the health and welfare of pigs Ensuring compliance in health and safety, with company and legal safety standards Animal health and welfare, stock checks, reporting on KPI's for pig health, working with vet team to train and implement health and treatment plans Selection and loading of finished pigs in line with processor contract specifications, liaising with third party farms and livestock hauliers. Planning and agreeing weekly pig movements Record keeping batch performance data and stock counts Ensuring finishing units are compliant with Red Tractor requirements Ordering feed for all grow out sites in line with feed programme and weight of pigs Supervision of finishing team, weekly work planning and supporting training and development The role would be suited to someone currently working as a lead stockperson, a fieldsman or farm manager. Livestock experience is essential, along with a full UK driving licence. Please apply online in the first instance, send your CV to (url removed) or call Barker Ross Lincoln on (phone number removed) today! Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 14, 2026
Full time
Barker Ross is currently recruiting on behalf of our client based in Waddingham, North Lincolnshire. The company is a modern pig breeder and grower, who have an exciting and rare opportunity for an experienced Finishing Farms Manager to join their 750 sow farm. This is a permanent opportunity, offering an annual salary of 40,000 along with a 3 bedroom property, company vehicle, company mobile phone and laptop and 29 days annual leave (including bank holidays). There are also opportunities for in house and industry training funded by the company along with a full staff benefits package, including company discounts, healthcare scheme and life assurance policy. You will also be entered into the company workplace pension scheme. We are looking for a highly motivated individual with practical pig experience to oversee the finishing operations, maintain high standards and drive performance. This is a hands on management role, working alongside the finishing stockmen and third party B&B growers. Duties of the role will include:- Overall responsibility for the health and welfare of pigs Ensuring compliance in health and safety, with company and legal safety standards Animal health and welfare, stock checks, reporting on KPI's for pig health, working with vet team to train and implement health and treatment plans Selection and loading of finished pigs in line with processor contract specifications, liaising with third party farms and livestock hauliers. Planning and agreeing weekly pig movements Record keeping batch performance data and stock counts Ensuring finishing units are compliant with Red Tractor requirements Ordering feed for all grow out sites in line with feed programme and weight of pigs Supervision of finishing team, weekly work planning and supporting training and development The role would be suited to someone currently working as a lead stockperson, a fieldsman or farm manager. Livestock experience is essential, along with a full UK driving licence. Please apply online in the first instance, send your CV to (url removed) or call Barker Ross Lincoln on (phone number removed) today! Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Part-Time Qualified Client Manager wanted for East Berkshire Practice Firm Client Manager / Senior Accountant - Part-Time (3 Days per Week) Up to £55,000 FTE East Berkshire Permanent Part-Time 25-30 hours a week Are you looking for a flexible, part-time role (3 days per week) where your experience is valued, your contributions are recognised, and your professional development is genuinely supported? An established, people-first accountancy practice in East Berkshire is seeking an experienced and motivated Senior Accountant / Client Manager to join its growing team. This role is ideal for a practice accountant looking for variety, autonomy, and a healthy work-life balance within a supportive and collaborative environment. The Role You'll play a key role in delivering a high standard of service to a diverse portfolio of SME clients. This is a broad, hands-on position offering both responsibility and progression, including: Preparation and review of statutory accounts Corporation tax computations and returns Assisting with monthly and quarterly management accounts Managing client queries and providing advice on accounting treatments, tax, and compliance Reviewing work prepared by junior team members and providing support and mentoring Overseeing bookkeeping and working with cloud-based systems such as Xero, QuickBooks, and Sage Collaborating with senior team members on client development and advisory work Keeping up to date with relevant legislation and technical changes This is a varied role rather than a siloed position, with exposure across multiple areas of the practice as your confidence and expertise grow. About You You'll be a proactive, client-focused accountant with a genuine interest in practice work. Ideally, you will have: At least 5 years' experience in an accountancy practice ACA or ACCA qualification Strong technical knowledge of UK accounting standards, tax, and VAT Experience using cloud accounting platforms Excellent attention to detail and the ability to work independently Confident client-facing and communication skills A collaborative, positive attitude and a willingness to support the wider team The Offer You'll be joining a firm that prioritises trust, flexibility, and personal development. Benefits include: Part-time working (3 days per week) Hybrid working available (1-2 days per week from home) 25 days' holiday plus bank holidays (FTE) Regular team socials and events A friendly, close-knit team culture with a strong focus on collaboration and support Whether you're seeking improved work-life balance, greater responsibility, or a more engaging and people-focused environment, this opportunity offers all three. Apply Now This is an excellent opportunity for an experienced practice accountant who enjoys client interaction, wants meaningful involvement across the business, and is looking to grow within a supportive and flexible firm. #
May 14, 2026
Full time
Part-Time Qualified Client Manager wanted for East Berkshire Practice Firm Client Manager / Senior Accountant - Part-Time (3 Days per Week) Up to £55,000 FTE East Berkshire Permanent Part-Time 25-30 hours a week Are you looking for a flexible, part-time role (3 days per week) where your experience is valued, your contributions are recognised, and your professional development is genuinely supported? An established, people-first accountancy practice in East Berkshire is seeking an experienced and motivated Senior Accountant / Client Manager to join its growing team. This role is ideal for a practice accountant looking for variety, autonomy, and a healthy work-life balance within a supportive and collaborative environment. The Role You'll play a key role in delivering a high standard of service to a diverse portfolio of SME clients. This is a broad, hands-on position offering both responsibility and progression, including: Preparation and review of statutory accounts Corporation tax computations and returns Assisting with monthly and quarterly management accounts Managing client queries and providing advice on accounting treatments, tax, and compliance Reviewing work prepared by junior team members and providing support and mentoring Overseeing bookkeeping and working with cloud-based systems such as Xero, QuickBooks, and Sage Collaborating with senior team members on client development and advisory work Keeping up to date with relevant legislation and technical changes This is a varied role rather than a siloed position, with exposure across multiple areas of the practice as your confidence and expertise grow. About You You'll be a proactive, client-focused accountant with a genuine interest in practice work. Ideally, you will have: At least 5 years' experience in an accountancy practice ACA or ACCA qualification Strong technical knowledge of UK accounting standards, tax, and VAT Experience using cloud accounting platforms Excellent attention to detail and the ability to work independently Confident client-facing and communication skills A collaborative, positive attitude and a willingness to support the wider team The Offer You'll be joining a firm that prioritises trust, flexibility, and personal development. Benefits include: Part-time working (3 days per week) Hybrid working available (1-2 days per week from home) 25 days' holiday plus bank holidays (FTE) Regular team socials and events A friendly, close-knit team culture with a strong focus on collaboration and support Whether you're seeking improved work-life balance, greater responsibility, or a more engaging and people-focused environment, this opportunity offers all three. Apply Now This is an excellent opportunity for an experienced practice accountant who enjoys client interaction, wants meaningful involvement across the business, and is looking to grow within a supportive and flexible firm. #
A client of mine who is a leading Housing Association is looking to recruit a Building Safety Manager on a full time permanent basis. Travel across the Regions of, Hampshire, Wiltshire, Somerset, Devon, & Cornwall with 2 x visits to Londer per month with be a requirement for this position, therefore access to own vehicle and driving licence are essential. The Building Safety Team will be the first point of contact for all fire and structural safety enquiries. The Building Safety Manager should influence at senior levels and give expert advice to all levels within the business. Management of building safety controls, processes, and procedures are the responsibility of many different stakeholders within the business. The Building Safety Manager is key in ensuring responsibilities in relation to our higher-risk buildings (HRBs) are effectively coordinated and carried out and evidenced through the building safety cases. Ensure that all HRBs are managed and maintained in accordance with our building safety management system. In addition you will be supporting in developing a culture of high performance, strong engagement and commitment to building and customer safety. Lead a team of a Building Safety Team Leader and an Officer, responsible for daily oversight of the HRBs, reporting on compliance and providing advice and guidance to colleagues and residents on building safety matters. Key Accountabilities Support duty holder in respect of fire and building safety to ensure that we meet our current and anticipated regulatory obligations (including monitoring the regulatory environment and learning from best practice). Ensure that all identified HRBs are managed and maintained in accordance with the requirements of the Building Safety Act. Liaise with external agencies and other housing providers to keep abreast of good practice. Represent the organisation with external partners and stakeholders including Local Authorities, HSE, MHCLG, Fire and Rescue Authorities etc. Develop strong and effective relationships and promote building safety within the Group to ensure that all our activities contribute to improved resident safety. Support the Growth and Assurance Directorate with relevant information required by the Regulator (i.e. supply key building information, update the safety case, provide information to support the application for BAC). Oversee the management of the Mandatory Occurrence Reporting System and the management of customer building safety related complaints in HRBs. Ensure the Director of Health, Safety and Property Compliance is made fully aware of any potential Mandatory Occurrences. Develop and deliver a robust and risk-based approach to building safety which is proportionate and offers best value. Document Building Safety Management System and undertake regular reviews. Compile BSCs for all HRBs including the documentation of building specific safety management systems and risk assessments. Act as the main point of contact for colleagues, customers and stakeholders on matters of fire and building safety in relation to HRBs. Act as joint contact alongside the Head of Fire Safety to Primary Authority Partner - London Fire Brigade (LFB). Develop plans with operational teams for the delivery of fire and building safety work on HRBs including any further investigations or interim measures as required. Develop procedures for the management of relationships with third party Accountable Persons and the monitoring of their building safety and compliance obligations. Be involved in the development of the design guide/employer's requirements/fire strategies for new higher-risk developments. Play a leading role in ensuring the delivery of resident engagement strategies for HRBs. Work with Development and Asset Management colleagues to establish processes and procedures to manage the digital record from handover, throughout occupation phase, and develop and maintain the golden thread of information. Review and sign off all relevant handover information prior to occupation. Work with Asset Management, Service Delivery and Development teams to develop change control processes and gateway approval points for HRBs. Assist in the preparation and presentation of accurate management information and reports for Boards, the Executive and other external stakeholders as required. Take responsibility for own personal development, updating knowledge of changes in legislation, best practice and other developments relevant to the post holder's service and which affect the wider business. Undertake such other duties and responsibilities as may be specified and that are commensurate with the level of the job. Support and deputise for the Head of Property Compliance, when necessary. Experience and Qualifications Educated to degree level or equivalent and\or suitable experience in a related technical role. Specifically technical knowledge of: Building Design & Construction Life Safety, Protection, Fire and Behaviour Compartmentation Fire Strategies Building Fabric & Systems Interaction of System and Components Educated to at least level 4 in a fire safety management or asset compliance discipline. (e.g., hold an advanced fire management diploma or equivalent, NEBOSH Fire certificate or equivalent). Evidence of specialist training and experience, membership of a professional body, or certification by a third-party certification body. Experience of working with multiple stakeholders in a building safety capacity to achieve common goals. Experience of analysing complex and difficult situations and recommending appropriate practical and responsive solutions. Extensive knowledge of statutory and regulatory requirements for building services and safety, particularly in HRBs. Excellent written and verbal communication skills with a particular strength for influencing, negotiating and consultation. Strong customer focus and experience of managing relationships with customers and both internal and external stakeholders. Interpersonal, communication and leadership skills with the ability to motivate and develop the team and individuals. Ability to read and disseminate technical, performance data, and indicators; and translate technical information for a non-technical audience. Good understanding of Health and Safety legislation and issues affecting the delivery of construction works and a safe building environment. Experience of using digital solutions/software to monitor and evidence performance. Hold a full valid driving licence and able to travel locally, regionally and nationally, including some nights away from home. stride is acting as an Employment Agency in relation to this vacancy.
May 14, 2026
Full time
A client of mine who is a leading Housing Association is looking to recruit a Building Safety Manager on a full time permanent basis. Travel across the Regions of, Hampshire, Wiltshire, Somerset, Devon, & Cornwall with 2 x visits to Londer per month with be a requirement for this position, therefore access to own vehicle and driving licence are essential. The Building Safety Team will be the first point of contact for all fire and structural safety enquiries. The Building Safety Manager should influence at senior levels and give expert advice to all levels within the business. Management of building safety controls, processes, and procedures are the responsibility of many different stakeholders within the business. The Building Safety Manager is key in ensuring responsibilities in relation to our higher-risk buildings (HRBs) are effectively coordinated and carried out and evidenced through the building safety cases. Ensure that all HRBs are managed and maintained in accordance with our building safety management system. In addition you will be supporting in developing a culture of high performance, strong engagement and commitment to building and customer safety. Lead a team of a Building Safety Team Leader and an Officer, responsible for daily oversight of the HRBs, reporting on compliance and providing advice and guidance to colleagues and residents on building safety matters. Key Accountabilities Support duty holder in respect of fire and building safety to ensure that we meet our current and anticipated regulatory obligations (including monitoring the regulatory environment and learning from best practice). Ensure that all identified HRBs are managed and maintained in accordance with the requirements of the Building Safety Act. Liaise with external agencies and other housing providers to keep abreast of good practice. Represent the organisation with external partners and stakeholders including Local Authorities, HSE, MHCLG, Fire and Rescue Authorities etc. Develop strong and effective relationships and promote building safety within the Group to ensure that all our activities contribute to improved resident safety. Support the Growth and Assurance Directorate with relevant information required by the Regulator (i.e. supply key building information, update the safety case, provide information to support the application for BAC). Oversee the management of the Mandatory Occurrence Reporting System and the management of customer building safety related complaints in HRBs. Ensure the Director of Health, Safety and Property Compliance is made fully aware of any potential Mandatory Occurrences. Develop and deliver a robust and risk-based approach to building safety which is proportionate and offers best value. Document Building Safety Management System and undertake regular reviews. Compile BSCs for all HRBs including the documentation of building specific safety management systems and risk assessments. Act as the main point of contact for colleagues, customers and stakeholders on matters of fire and building safety in relation to HRBs. Act as joint contact alongside the Head of Fire Safety to Primary Authority Partner - London Fire Brigade (LFB). Develop plans with operational teams for the delivery of fire and building safety work on HRBs including any further investigations or interim measures as required. Develop procedures for the management of relationships with third party Accountable Persons and the monitoring of their building safety and compliance obligations. Be involved in the development of the design guide/employer's requirements/fire strategies for new higher-risk developments. Play a leading role in ensuring the delivery of resident engagement strategies for HRBs. Work with Development and Asset Management colleagues to establish processes and procedures to manage the digital record from handover, throughout occupation phase, and develop and maintain the golden thread of information. Review and sign off all relevant handover information prior to occupation. Work with Asset Management, Service Delivery and Development teams to develop change control processes and gateway approval points for HRBs. Assist in the preparation and presentation of accurate management information and reports for Boards, the Executive and other external stakeholders as required. Take responsibility for own personal development, updating knowledge of changes in legislation, best practice and other developments relevant to the post holder's service and which affect the wider business. Undertake such other duties and responsibilities as may be specified and that are commensurate with the level of the job. Support and deputise for the Head of Property Compliance, when necessary. Experience and Qualifications Educated to degree level or equivalent and\or suitable experience in a related technical role. Specifically technical knowledge of: Building Design & Construction Life Safety, Protection, Fire and Behaviour Compartmentation Fire Strategies Building Fabric & Systems Interaction of System and Components Educated to at least level 4 in a fire safety management or asset compliance discipline. (e.g., hold an advanced fire management diploma or equivalent, NEBOSH Fire certificate or equivalent). Evidence of specialist training and experience, membership of a professional body, or certification by a third-party certification body. Experience of working with multiple stakeholders in a building safety capacity to achieve common goals. Experience of analysing complex and difficult situations and recommending appropriate practical and responsive solutions. Extensive knowledge of statutory and regulatory requirements for building services and safety, particularly in HRBs. Excellent written and verbal communication skills with a particular strength for influencing, negotiating and consultation. Strong customer focus and experience of managing relationships with customers and both internal and external stakeholders. Interpersonal, communication and leadership skills with the ability to motivate and develop the team and individuals. Ability to read and disseminate technical, performance data, and indicators; and translate technical information for a non-technical audience. Good understanding of Health and Safety legislation and issues affecting the delivery of construction works and a safe building environment. Experience of using digital solutions/software to monitor and evidence performance. Hold a full valid driving licence and able to travel locally, regionally and nationally, including some nights away from home. stride is acting as an Employment Agency in relation to this vacancy.
Client Services Manager About Us Located in Huntingdon, Just Digital is a leading independent Print and Marketing Services business that provides sophisticated marketing collateral and print fulfilment services to organisations and leading brands across the UK. Established in 2003, we have grown every year since incorporation and have established an outstanding reputation for the quality of our work and service levels. We hold people at the centre of what we do and continue to monitor and improve our processes. We have become a Living Wage Accredited employer and have exciting expansion plans with the aim to double our turnover in the next few years. Never has it been a more exciting time to join us. Role Summary We are looking for a Client Services Manager to join our dynamic Marketing Services department. Working in a fast-paced environment, the Client Services Manager will be responsible for managing key accounts across a range of services including online marketing portals, creative services, marketing campaign management, small and large format print. The main responsibility being to optimise quality of service, business growth, customer satisfaction and to lead the team in connection with this. Key Responsibilities: Maintain and develop long-lasting relationships with your portfolio of clients to maximise potential. Understand the client s business, customers, markets and competitors plus, an understanding of the clients internal issues, processes and policies. Conduct quarterly review meetings and proactively communicate to clients regarding new products and services suitable for them. Identify opportunities to maximise and increase revenue. Regularly review clients products and services to ensure quality of service. Resolve complex queries and complaints and escalate where necessary. Maintain an unrivalled customer experience. Ensure client SLAs are met. Report internally on KPIs and commercial results including potential risks. Have a financial understanding of products and services offered. Manage and mentor a team of Account Executives and Customer Service Administrators. Development of team via training, coaching and mentoring. Identify skill gaps and opportunities for growth. Performance management and appraisals. Onboarding and training. Identify operational issues and problem solve. Liaise with internal teams and suppliers. Administration tasks related to the role including keeping systems up to date. All staff are responsible for adhering to the ISO Policies and Procedures in place. You Will Have: Previous experience of client relationship management. Experience of managing a small team. Experience in the print, creative or SAAS industry an advantage. A confident communicator both internally and externally. Team leadership. Influence sales through investigating client s needs and unstated needs. Work under pressure to strict deadlines, whilst still maintaining a high level of attention to detail. Forward thinking and proactive approach. Problem solving and decision making. Commercial awareness. Able to work to targets. Work independently and as part of a team. Excellent organisational and time management skills. Experience with Excel, Word, Outlook, Internet and Internal systems. What We Offer In Return: 4 x Salary life assurance Up to 75% income protection Private Medical (after a qualifying period) Enhanced pension scheme Enhanced maternity and paternity pay Starting at 24 days holiday plus bank holidays 35 hour working week Employee Assistance Programme Unum Trained mental health first aiders Eye-care Scheme Cycle to work scheme Time off on your birthday Social and charity events Exclusive staff discounts
May 14, 2026
Full time
Client Services Manager About Us Located in Huntingdon, Just Digital is a leading independent Print and Marketing Services business that provides sophisticated marketing collateral and print fulfilment services to organisations and leading brands across the UK. Established in 2003, we have grown every year since incorporation and have established an outstanding reputation for the quality of our work and service levels. We hold people at the centre of what we do and continue to monitor and improve our processes. We have become a Living Wage Accredited employer and have exciting expansion plans with the aim to double our turnover in the next few years. Never has it been a more exciting time to join us. Role Summary We are looking for a Client Services Manager to join our dynamic Marketing Services department. Working in a fast-paced environment, the Client Services Manager will be responsible for managing key accounts across a range of services including online marketing portals, creative services, marketing campaign management, small and large format print. The main responsibility being to optimise quality of service, business growth, customer satisfaction and to lead the team in connection with this. Key Responsibilities: Maintain and develop long-lasting relationships with your portfolio of clients to maximise potential. Understand the client s business, customers, markets and competitors plus, an understanding of the clients internal issues, processes and policies. Conduct quarterly review meetings and proactively communicate to clients regarding new products and services suitable for them. Identify opportunities to maximise and increase revenue. Regularly review clients products and services to ensure quality of service. Resolve complex queries and complaints and escalate where necessary. Maintain an unrivalled customer experience. Ensure client SLAs are met. Report internally on KPIs and commercial results including potential risks. Have a financial understanding of products and services offered. Manage and mentor a team of Account Executives and Customer Service Administrators. Development of team via training, coaching and mentoring. Identify skill gaps and opportunities for growth. Performance management and appraisals. Onboarding and training. Identify operational issues and problem solve. Liaise with internal teams and suppliers. Administration tasks related to the role including keeping systems up to date. All staff are responsible for adhering to the ISO Policies and Procedures in place. You Will Have: Previous experience of client relationship management. Experience of managing a small team. Experience in the print, creative or SAAS industry an advantage. A confident communicator both internally and externally. Team leadership. Influence sales through investigating client s needs and unstated needs. Work under pressure to strict deadlines, whilst still maintaining a high level of attention to detail. Forward thinking and proactive approach. Problem solving and decision making. Commercial awareness. Able to work to targets. Work independently and as part of a team. Excellent organisational and time management skills. Experience with Excel, Word, Outlook, Internet and Internal systems. What We Offer In Return: 4 x Salary life assurance Up to 75% income protection Private Medical (after a qualifying period) Enhanced pension scheme Enhanced maternity and paternity pay Starting at 24 days holiday plus bank holidays 35 hour working week Employee Assistance Programme Unum Trained mental health first aiders Eye-care Scheme Cycle to work scheme Time off on your birthday Social and charity events Exclusive staff discounts
Kids Planet Day Nurseries Ltd.
Stockport, Lancashire
What if your next job meant more than just work, what if it meant shaping futures, every day? Kids Planet is a proud family-run business, we do things with heart and we're passionate about giving every child the best possible start. No two settings are the same, but all of them are built around our shared values: care, curiosity, and a genuine love for early years. Join Kids Planet Davenport as a Nursery Manager! We're now looking for a Nursery Manager to join our team, someone who's ready to get stuck in, spark imaginations, and help children thrive. Why Kids Planet Davenport? Good links to public transport Passionate supportive team Great Place to Work Certified 2025/26 Ranked UK Best Workplaces for Women 2025 Crowned NMT's Large Nursery Group of the Year, for the second year running 80% Childcare Discount - T&Cs apply What we'll offer our Nursery Manager: An exclusive Nursery Manager Bonus Scheme to reward your leadership and impact. Life Insurance cover and access to a health plan. Free breakfast, lunch, and healthy snacks to fuel your day! Accredited training through our awesome KP Academy and bespoke training platform. Enhanced leave for maternity, paternity, fertility, and adoption because family matters. Wellbeing goodies, staff rewards, and fun events all year round. Long service awards to celebrate your commitment. Take the day off on your birthday, it's all about you! Competitive salary, pension plan and enhanced holiday allowance. Friendly central support team always on hand to help. How you'll make a difference as a Nursery Manager: By managing the day-to-day running of the nursery, ensuring the delivery of high-quality care and education in line with the EYFS, Ofsted requirements, and the nursery's policies and procedures. Through leading, mentoring, and supporting the nursery team, promoting a positive, collaborative, and professional culture while ensuring staff development and performance are maintained to a high standard. By building and maintaining strong, trusting relationships with families and external agencies, supporting each child's development and wellbeing, and ensuring the nursery is always prepared for Ofsted inspections. What a Nursery Manager needs: Must be at least Level 3 qualified in a UK recognised early years qualification. Excellent understanding of EYFS. Extensive knowledge of safeguarding children. Senior leadership experience within a nursery setting. In line with legal regulations, you must hold a GCSE (or equivalent) in Maths or gain it within 2 years of starting. Sound like the place for you? Apply today to join Kids Planet Davenport. We are unable to offer any kind of visa sponsorship for this role. We embrace everyone. Our goal is to create a truly inclusive culture and diverse workforce. We break down barriers so you can be your authentic self and flourish! Kids Planet is dedicated to safeguarding and promoting the well being of children and young people. An enhanced DBS check will be required for this role. We expect all staff and volunteers to uphold this commitment, and safeguarding training is a fundamental part of every role. All colleagues are required to complete regular training to ensure they understand and fulfil their responsibilities. A Disclosure and Barring Service Certificate is mandatory for all positions, and this role will be subject to enhanced checks as part of our safeguarding duties.
May 14, 2026
Full time
What if your next job meant more than just work, what if it meant shaping futures, every day? Kids Planet is a proud family-run business, we do things with heart and we're passionate about giving every child the best possible start. No two settings are the same, but all of them are built around our shared values: care, curiosity, and a genuine love for early years. Join Kids Planet Davenport as a Nursery Manager! We're now looking for a Nursery Manager to join our team, someone who's ready to get stuck in, spark imaginations, and help children thrive. Why Kids Planet Davenport? Good links to public transport Passionate supportive team Great Place to Work Certified 2025/26 Ranked UK Best Workplaces for Women 2025 Crowned NMT's Large Nursery Group of the Year, for the second year running 80% Childcare Discount - T&Cs apply What we'll offer our Nursery Manager: An exclusive Nursery Manager Bonus Scheme to reward your leadership and impact. Life Insurance cover and access to a health plan. Free breakfast, lunch, and healthy snacks to fuel your day! Accredited training through our awesome KP Academy and bespoke training platform. Enhanced leave for maternity, paternity, fertility, and adoption because family matters. Wellbeing goodies, staff rewards, and fun events all year round. Long service awards to celebrate your commitment. Take the day off on your birthday, it's all about you! Competitive salary, pension plan and enhanced holiday allowance. Friendly central support team always on hand to help. How you'll make a difference as a Nursery Manager: By managing the day-to-day running of the nursery, ensuring the delivery of high-quality care and education in line with the EYFS, Ofsted requirements, and the nursery's policies and procedures. Through leading, mentoring, and supporting the nursery team, promoting a positive, collaborative, and professional culture while ensuring staff development and performance are maintained to a high standard. By building and maintaining strong, trusting relationships with families and external agencies, supporting each child's development and wellbeing, and ensuring the nursery is always prepared for Ofsted inspections. What a Nursery Manager needs: Must be at least Level 3 qualified in a UK recognised early years qualification. Excellent understanding of EYFS. Extensive knowledge of safeguarding children. Senior leadership experience within a nursery setting. In line with legal regulations, you must hold a GCSE (or equivalent) in Maths or gain it within 2 years of starting. Sound like the place for you? Apply today to join Kids Planet Davenport. We are unable to offer any kind of visa sponsorship for this role. We embrace everyone. Our goal is to create a truly inclusive culture and diverse workforce. We break down barriers so you can be your authentic self and flourish! Kids Planet is dedicated to safeguarding and promoting the well being of children and young people. An enhanced DBS check will be required for this role. We expect all staff and volunteers to uphold this commitment, and safeguarding training is a fundamental part of every role. All colleagues are required to complete regular training to ensure they understand and fulfil their responsibilities. A Disclosure and Barring Service Certificate is mandatory for all positions, and this role will be subject to enhanced checks as part of our safeguarding duties.
Job Description Global Healthcare Segment Marketing Manager - Global Marketing & Sales (GM&S) Are you a strategic healthcare marketing professional passionate about shaping marketing initiatives that improve lives? This is a rare and exciting opportunity for an experienced Healthcare Marketing Manager to join Hitachi's Global Marketing & Sales (GM&S) team, a high-profile corporate initiative at the very center of the Hitachi Group. In this role, you'll lead the charge in shaping and delivering the marketing strategy that will elevate our healthcare (particularly Biopharma and Digital) segment, collaborating with our segment development, sales, and our business marketing teams worldwide to craft a market approach that builds reputation, inspires action and delivers measurable growth. Your role is to turn insights into impact - building internal understanding of market potential and translating it into powerful value proposition messaging and programs that drive awareness, engagement, and revenue. From defining value propositions and buyer personas to creating high impact content and integrated marketing programs, you'll be hands on, positioning us as a trusted leader in healthcare innovation. If you're a commercially focused marketer with deep knowledge of the healthcare industry, a storyteller's instinct, and a passion for collaboration, this is your opportunity to make a global impact and help transform healthcare. About GM & S Hitachi is transforming to ensure sustainable growth and profitability in digital and green sectors by establishing a customer centric business model. Part of this transformation is setting up global market segment and group account management to better understand customer needs and increase Hitachi's market share. This transformation is led by GM&S, whose vision is to become our customers' preferred partner of choice for their most critical challenges by providing impactful, sustainable solutions, delivered by experts spanning the full breadth of Hitachi's portfolio. Operating at group level, we enable business growth by collaborating closely with Hitachi businesses to visualise market opportunity, articulate the Hitachi group value proposition and provide the structures and tools to enable teams to go to market as 'One Hitachi'. What you'll do Establish healthcare segment value proposition messaging aligned with the corporate growth strategy for healthcare. Develop and deliver segment growth marketing programs, customized to industry and sub sector buyer personas. Deliver sales enablement material in support of go to market plan. Maintain segment marketing working groups with BU, regional, core team stakeholders. Establish clear program KPIs and provide regular, actionable reporting and insight to core team and management. Create a community of internal segment champions, sharing insights and updates and the latest market trends. Establish customer data feeds, process and flow, ensuring legal compliance. Lead regular cadence for program review, adjustment and development. What you bring to the team At least 15 years' global healthcare marketing experience (ideally in Biopharma and Digital). In depth knowledge of industry regulations and experience ensuring compliance in marketing activities. Experience delivering successful sector level global marketing programs. Confident team player with the ability to build strong and effective working stakeholder relationships at all levels. Experience in defining buyer personas, player maps, and influencing buyer journeys. Proactive driver of improvement in highly complex environments, anticipating issues, setting priorities, achieving results. Excellent planning, analytical, project management skills, and a talent for building strong relationships. Fluency in written and spoken English is a must; Japanese proficiency is a bonus. Our team Since its founding in 1910, Hitachi has supported the development of society and the improvement of people's lives. Throughout the world, Hitachi Group employees exemplify outstanding teamwork that transcends the boundaries of geographical regions and business fields. Together, we share the Hitachi group's identity and put it into practice worldwide. With a mission to deliver the best experience to employees and customers, you will be joining a global team setting the standard for excellence and innovation in Marketing and Sales (M&S). In pursuit of sustainable growth and profitability in the digital and green sectors, the Global Marketing & Sales transformation team, established in 2022, seeks to position Hitachi as a trusted partner for its customers. Our values We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn't impact your ability to do the job, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit: Wa - Harmony, Trust, Respect Makoto - Sincerity, Fairness, Honesty, Integrity Kaitakusha-Seishin - Pioneering Spirit, Challenge If you're motivated by delivering first class services, thrive in a fast paced and supportive environment and want to help Hitachi drive social innovation, we'd love to hear from you.
May 14, 2026
Full time
Job Description Global Healthcare Segment Marketing Manager - Global Marketing & Sales (GM&S) Are you a strategic healthcare marketing professional passionate about shaping marketing initiatives that improve lives? This is a rare and exciting opportunity for an experienced Healthcare Marketing Manager to join Hitachi's Global Marketing & Sales (GM&S) team, a high-profile corporate initiative at the very center of the Hitachi Group. In this role, you'll lead the charge in shaping and delivering the marketing strategy that will elevate our healthcare (particularly Biopharma and Digital) segment, collaborating with our segment development, sales, and our business marketing teams worldwide to craft a market approach that builds reputation, inspires action and delivers measurable growth. Your role is to turn insights into impact - building internal understanding of market potential and translating it into powerful value proposition messaging and programs that drive awareness, engagement, and revenue. From defining value propositions and buyer personas to creating high impact content and integrated marketing programs, you'll be hands on, positioning us as a trusted leader in healthcare innovation. If you're a commercially focused marketer with deep knowledge of the healthcare industry, a storyteller's instinct, and a passion for collaboration, this is your opportunity to make a global impact and help transform healthcare. About GM & S Hitachi is transforming to ensure sustainable growth and profitability in digital and green sectors by establishing a customer centric business model. Part of this transformation is setting up global market segment and group account management to better understand customer needs and increase Hitachi's market share. This transformation is led by GM&S, whose vision is to become our customers' preferred partner of choice for their most critical challenges by providing impactful, sustainable solutions, delivered by experts spanning the full breadth of Hitachi's portfolio. Operating at group level, we enable business growth by collaborating closely with Hitachi businesses to visualise market opportunity, articulate the Hitachi group value proposition and provide the structures and tools to enable teams to go to market as 'One Hitachi'. What you'll do Establish healthcare segment value proposition messaging aligned with the corporate growth strategy for healthcare. Develop and deliver segment growth marketing programs, customized to industry and sub sector buyer personas. Deliver sales enablement material in support of go to market plan. Maintain segment marketing working groups with BU, regional, core team stakeholders. Establish clear program KPIs and provide regular, actionable reporting and insight to core team and management. Create a community of internal segment champions, sharing insights and updates and the latest market trends. Establish customer data feeds, process and flow, ensuring legal compliance. Lead regular cadence for program review, adjustment and development. What you bring to the team At least 15 years' global healthcare marketing experience (ideally in Biopharma and Digital). In depth knowledge of industry regulations and experience ensuring compliance in marketing activities. Experience delivering successful sector level global marketing programs. Confident team player with the ability to build strong and effective working stakeholder relationships at all levels. Experience in defining buyer personas, player maps, and influencing buyer journeys. Proactive driver of improvement in highly complex environments, anticipating issues, setting priorities, achieving results. Excellent planning, analytical, project management skills, and a talent for building strong relationships. Fluency in written and spoken English is a must; Japanese proficiency is a bonus. Our team Since its founding in 1910, Hitachi has supported the development of society and the improvement of people's lives. Throughout the world, Hitachi Group employees exemplify outstanding teamwork that transcends the boundaries of geographical regions and business fields. Together, we share the Hitachi group's identity and put it into practice worldwide. With a mission to deliver the best experience to employees and customers, you will be joining a global team setting the standard for excellence and innovation in Marketing and Sales (M&S). In pursuit of sustainable growth and profitability in the digital and green sectors, the Global Marketing & Sales transformation team, established in 2022, seeks to position Hitachi as a trusted partner for its customers. Our values We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn't impact your ability to do the job, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit: Wa - Harmony, Trust, Respect Makoto - Sincerity, Fairness, Honesty, Integrity Kaitakusha-Seishin - Pioneering Spirit, Challenge If you're motivated by delivering first class services, thrive in a fast paced and supportive environment and want to help Hitachi drive social innovation, we'd love to hear from you.
Job Description: Your impact Are you ready to launch your career and make an impact on real world projects from day one? At Leonardo, we're looking for graduates who want to be part of something bigger-shaping innovation, advancing technology, and enhancing global safety. We are committed to developing our graduates into leading technical or business professionals, and as such we will also support you through your preferred route for professional development. Our 2 year Graduate Programme gives you the opportunity to work on exciting and challenging projects alongside subject matter experts. On joining, you will receive a competitive starting salary, plus a £1,000 welcome bonus. You'll also be eligible for a £1,000 exit bonus upon successful completion of the programme. In addition, you may be eligible for a Temporary Accommodation Allowance (TAA), subject to specific criteria. We encourage you to spend at least four days each week on site to integrate with your team and maximise your learning experience. We have a fantastic new opportunity for a Project Management Business Graduate within the Project Management function. During the programme, you will: Start with an Induction into Leonardo, followed by team building activities. There will also be a Project Management specific induction to ensure that scheme requirements and expectations are fully established. From day one, you will be immersed in a wide range of development opportunities, delivered across both virtual platforms and practical working environments. As part of the graduate scheme, placements typically consist of 6 month rotations across the Project Management function, offering exposure to a wide range of projects and business areas. A key highlight of the programme is the opportunity to undertake a 3 month external placement elsewhere within the business, broadening your organisational understanding and professional network. This structured scheme is designed to help you build both your technical expertise and soft skills, offering a more comprehensive development experience than a direct entry role might provide. You'll gain insights into real world challenges while working alongside experienced professionals across multiple disciplines. In collaboration with the Project Management Team and the Early Careers Team, you will also have the chance to help shape your own development path. This includes selecting placements that align with your career goals and provide visibility of the entire Product Life Cycle - from concept and design through to delivery and in service support - as well as broader business operations. Leonardo is committed to nurturing its graduates into future leaders and professionals within the business and technical communities. We actively encourage a culture of lifelong learning, and our graduates benefit from access to Coursera and LinkedIn Learning - offering a catalogue of over 4,000 courses across a broad range of subjects. This empowers you to take ownership of your development and tailor your learning journey to match your professional ambitions and personal interests. As a Project Management Graduate, you will Project Life Cycle Support: Assist project managers in coordinating cross functional teams to ensure successful progression through each phase of the programme, while monitoring schedule, cost, risk, and quality parameters. Product Roadmap Development: Contribute to the long term strategic development of various aircraft platforms, aligning technical roadmaps with business goals. Bid and Proposal Consulting: Support the preparation of bids and proposals for future aircraft sales by providing project management input and commercial insight. Programme Phase Engagement: Gain hands on experience across multiple aircraft programme phases including design definition, procurement, build and flight test, and final delivery to the customer. Aircraft Deliveries and Contract Fulfilment: Support contract execution and deliverables, ensuring timely and high quality delivery of aircraft and associated services. PMO Support: Work within the Project Management Office to provide governance, reporting, and project control support. Stakeholder Management: Assist with internal and external stakeholder engagement, including customers, suppliers, and cross functional teams, ensuring clear communication and alignment throughout the project. International Exposure: Participate in domestic and international site visits, offering a broader understanding of customer environments and operational requirements. You may also have the opportunity to visit customer facilities both domestically and internationally, gaining first hand exposure to operational environments and strengthening customer relationships. By working alongside world leading specialists in the aerospace sector, you will continuously enhance your technical capabilities, while developing both academic and practical understanding of the complex and fast paced aerospace industry. This role provides a comprehensive foundation for a future career in project management within high technology engineering environments. What you'll bring Entry Requirements Minimum 2:2 Bachelors or Masters in Engineering Management, Economics or Business related subject. Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) will apply, this will include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join us At Leonardo, our people are at the heart of everything we do, key contributors in shaping innovation, advancing technology, and enhancing global safety. We offer a comprehensive, company funded benefits package that supports your wellbeing, career development, and work life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi days each year. Secure your future: Benefit from our award winning pension scheme with up to 15% employer contribution. Your wellbeing matters: Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding performance: All employees are eligible for our bonus scheme. Join in our success: Our annual Employee Stock Ownership Plan provides you the opportunity to own shares in Leonardo. Tailored perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. For a full list of our company benefits please visit: We are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people, communities and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Yeovil - Lysander Rd Contract Type: Fixed term Hybrid Working: Hybrid
May 14, 2026
Full time
Job Description: Your impact Are you ready to launch your career and make an impact on real world projects from day one? At Leonardo, we're looking for graduates who want to be part of something bigger-shaping innovation, advancing technology, and enhancing global safety. We are committed to developing our graduates into leading technical or business professionals, and as such we will also support you through your preferred route for professional development. Our 2 year Graduate Programme gives you the opportunity to work on exciting and challenging projects alongside subject matter experts. On joining, you will receive a competitive starting salary, plus a £1,000 welcome bonus. You'll also be eligible for a £1,000 exit bonus upon successful completion of the programme. In addition, you may be eligible for a Temporary Accommodation Allowance (TAA), subject to specific criteria. We encourage you to spend at least four days each week on site to integrate with your team and maximise your learning experience. We have a fantastic new opportunity for a Project Management Business Graduate within the Project Management function. During the programme, you will: Start with an Induction into Leonardo, followed by team building activities. There will also be a Project Management specific induction to ensure that scheme requirements and expectations are fully established. From day one, you will be immersed in a wide range of development opportunities, delivered across both virtual platforms and practical working environments. As part of the graduate scheme, placements typically consist of 6 month rotations across the Project Management function, offering exposure to a wide range of projects and business areas. A key highlight of the programme is the opportunity to undertake a 3 month external placement elsewhere within the business, broadening your organisational understanding and professional network. This structured scheme is designed to help you build both your technical expertise and soft skills, offering a more comprehensive development experience than a direct entry role might provide. You'll gain insights into real world challenges while working alongside experienced professionals across multiple disciplines. In collaboration with the Project Management Team and the Early Careers Team, you will also have the chance to help shape your own development path. This includes selecting placements that align with your career goals and provide visibility of the entire Product Life Cycle - from concept and design through to delivery and in service support - as well as broader business operations. Leonardo is committed to nurturing its graduates into future leaders and professionals within the business and technical communities. We actively encourage a culture of lifelong learning, and our graduates benefit from access to Coursera and LinkedIn Learning - offering a catalogue of over 4,000 courses across a broad range of subjects. This empowers you to take ownership of your development and tailor your learning journey to match your professional ambitions and personal interests. As a Project Management Graduate, you will Project Life Cycle Support: Assist project managers in coordinating cross functional teams to ensure successful progression through each phase of the programme, while monitoring schedule, cost, risk, and quality parameters. Product Roadmap Development: Contribute to the long term strategic development of various aircraft platforms, aligning technical roadmaps with business goals. Bid and Proposal Consulting: Support the preparation of bids and proposals for future aircraft sales by providing project management input and commercial insight. Programme Phase Engagement: Gain hands on experience across multiple aircraft programme phases including design definition, procurement, build and flight test, and final delivery to the customer. Aircraft Deliveries and Contract Fulfilment: Support contract execution and deliverables, ensuring timely and high quality delivery of aircraft and associated services. PMO Support: Work within the Project Management Office to provide governance, reporting, and project control support. Stakeholder Management: Assist with internal and external stakeholder engagement, including customers, suppliers, and cross functional teams, ensuring clear communication and alignment throughout the project. International Exposure: Participate in domestic and international site visits, offering a broader understanding of customer environments and operational requirements. You may also have the opportunity to visit customer facilities both domestically and internationally, gaining first hand exposure to operational environments and strengthening customer relationships. By working alongside world leading specialists in the aerospace sector, you will continuously enhance your technical capabilities, while developing both academic and practical understanding of the complex and fast paced aerospace industry. This role provides a comprehensive foundation for a future career in project management within high technology engineering environments. What you'll bring Entry Requirements Minimum 2:2 Bachelors or Masters in Engineering Management, Economics or Business related subject. Security Clearance This role is subject to pre employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) will apply, this will include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Why join us At Leonardo, our people are at the heart of everything we do, key contributors in shaping innovation, advancing technology, and enhancing global safety. We offer a comprehensive, company funded benefits package that supports your wellbeing, career development, and work life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi days each year. Secure your future: Benefit from our award winning pension scheme with up to 15% employer contribution. Your wellbeing matters: Free access to mental health support, financial advice, and employee led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding performance: All employees are eligible for our bonus scheme. Join in our success: Our annual Employee Stock Ownership Plan provides you the opportunity to own shares in Leonardo. Tailored perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. For a full list of our company benefits please visit: We are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people, communities and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Yeovil - Lysander Rd Contract Type: Fixed term Hybrid Working: Hybrid
Multi-Skilled Construction Maintenance Operative Luton - Aylesbury and surrounding areas Permanent About us MCR Property Group is a leading independent real estate investment and development company with a strong presence across the UK, operating from offices in Manchester, London, Birmingham, and Glasgow. The business focuses on the development of new residential and industrial projects alongside the active management of a diverse portfolio, which includes approximately 5,000 residential plots and commercial and industrial assets with a value in excess of £2 billion. The company is entering an exciting period of continued growth and is seeking motivated, reliable, and self-driven individuals who take pride in their work and have a genuine interest in property and building maintenance. This role offers the opportunity to join a supportive team within a business that is committed to quality, consistency, and long-term success. Who we want MCR Property Group is currently seeking a Construction Maintenance Operative to join our team in the South East to cover a corridor around Luton, Aylesbury and surrounding areas. This is an excellent opportunity to become part of a fast-paced, thriving business that offers genuine opportunities for growth and long-term development. If you are looking to join a company where your skills are valued and your contribution directly supports the delivery and performance of high-quality property assets, we would be pleased to hear from you. As our new Construction Maintenance Operative, you will be responsible for carrying out routine maintenance works and reactive repairs across a range of residential, commercial, and industrial properties. Your duties will include undertaking tapering and jointing and wider carpentry, minor plumbing, electrical, carpentry, and HVAC repairs, as well as inspecting and maintaining building systems and equipment to ensure they remain safe, compliant, and fully operational. You will respond to maintenance requests in a timely and efficient manner, install, repair, and replace fixtures and appliances where required, and ensure that all working areas are kept clean, safe, and well organised. The role will require clear communication with property managers, colleagues, and tenants as necessary, alongside effective coordination with other team members to ensure work is completed smoothly and efficiently. Accurate record keeping will also form part of the position, with responsibility for maintaining clear logs of maintenance and repair activities undertaken. Applicants should have proven experience in a maintenance, handyman, or similar role and possess a strong working knowledge of general repair and maintenance tasks. A basic understanding of plumbing, electrical, carpentry, and HVAC systems is essential, along with the ability to use hand and power tools safely and effectively. You will be expected to demonstrate strong problem-solving skills, good attention to detail, and the ability to work both independently and as part of a wider team. Good communication and interpersonal skills are important, as is a proactive and reliable approach to work. A full driving licence and reliable transport are required, along with a willingness to travel to sites across Manchester and the surrounding area. Flexibility to undertake occasional evening or weekend work may be required depending on operational needs. Cladding experience is desirable, and candidates must have their own tools. What we offer In return, MCR Property Group offers a competitive salary and a comprehensive benefits package. This includes 20 days' holiday plus bank holidays, increasing by one additional day for each completed year of service up to a maximum of 25 days, along with your birthday off. The role also offers genuine opportunities for career progression within the company, supported by training, development opportunities, and ongoing health and safety training.
May 14, 2026
Full time
Multi-Skilled Construction Maintenance Operative Luton - Aylesbury and surrounding areas Permanent About us MCR Property Group is a leading independent real estate investment and development company with a strong presence across the UK, operating from offices in Manchester, London, Birmingham, and Glasgow. The business focuses on the development of new residential and industrial projects alongside the active management of a diverse portfolio, which includes approximately 5,000 residential plots and commercial and industrial assets with a value in excess of £2 billion. The company is entering an exciting period of continued growth and is seeking motivated, reliable, and self-driven individuals who take pride in their work and have a genuine interest in property and building maintenance. This role offers the opportunity to join a supportive team within a business that is committed to quality, consistency, and long-term success. Who we want MCR Property Group is currently seeking a Construction Maintenance Operative to join our team in the South East to cover a corridor around Luton, Aylesbury and surrounding areas. This is an excellent opportunity to become part of a fast-paced, thriving business that offers genuine opportunities for growth and long-term development. If you are looking to join a company where your skills are valued and your contribution directly supports the delivery and performance of high-quality property assets, we would be pleased to hear from you. As our new Construction Maintenance Operative, you will be responsible for carrying out routine maintenance works and reactive repairs across a range of residential, commercial, and industrial properties. Your duties will include undertaking tapering and jointing and wider carpentry, minor plumbing, electrical, carpentry, and HVAC repairs, as well as inspecting and maintaining building systems and equipment to ensure they remain safe, compliant, and fully operational. You will respond to maintenance requests in a timely and efficient manner, install, repair, and replace fixtures and appliances where required, and ensure that all working areas are kept clean, safe, and well organised. The role will require clear communication with property managers, colleagues, and tenants as necessary, alongside effective coordination with other team members to ensure work is completed smoothly and efficiently. Accurate record keeping will also form part of the position, with responsibility for maintaining clear logs of maintenance and repair activities undertaken. Applicants should have proven experience in a maintenance, handyman, or similar role and possess a strong working knowledge of general repair and maintenance tasks. A basic understanding of plumbing, electrical, carpentry, and HVAC systems is essential, along with the ability to use hand and power tools safely and effectively. You will be expected to demonstrate strong problem-solving skills, good attention to detail, and the ability to work both independently and as part of a wider team. Good communication and interpersonal skills are important, as is a proactive and reliable approach to work. A full driving licence and reliable transport are required, along with a willingness to travel to sites across Manchester and the surrounding area. Flexibility to undertake occasional evening or weekend work may be required depending on operational needs. Cladding experience is desirable, and candidates must have their own tools. What we offer In return, MCR Property Group offers a competitive salary and a comprehensive benefits package. This includes 20 days' holiday plus bank holidays, increasing by one additional day for each completed year of service up to a maximum of 25 days, along with your birthday off. The role also offers genuine opportunities for career progression within the company, supported by training, development opportunities, and ongoing health and safety training.
A great new opportunity has arisen in Pontefract, West Yorkshire with a specialist provider of Health and Social Care and support for Adults with Learning Disabilities and Autism. Domus are looking for a Registered Manager to lead a Residential service supporting Adults with Autism and Complex Mental Health. Ideally, we are looking for an established CQC Registered Manager with experience managing a Learning Disability service. We are welcoming applications from experienced Service/Deputy Managers looking for a step up! This is a great opportunity to work with a highly reputable National Provider who deliver a high quality of care and support to vulnerable adults across the country. If you want to work with a provider offering strong progression pathways, a supportive culture, and development opportunities, this could be the role for you! Key Responsibilities of a Registered Manager : Lead and direct the teams in person centered planning and support, ensuring that tailored support plans are completed, reviewed, and continuously developed to meet individual needs, wishes and outcomes. Ensure teams actively support and promote the health and well-being of people we support and that current issues or changes in health, behavioral, emotional, psychological, or mental health needs are reported to the relevant professionals and support sought if necessary. Lead and direct teams to facilitate and empower independence of people we support. Take an active role in the development and growth of the Organisation, supporting the business development objectives and Key Performance Indicators (KPIs) in line with the Organisational strategic aims and objectives. Maintaining a good local market knowledge around Pontefract, West Yorkshire to ensure opportunities for the people supported are maximised and that the Organisation is aware of external changes that will affect the service(s) market position. Be responsible for quality management and auditing of service delivery, maintaining accurate internal and external quality assurance records and completing any required improvement actions. Registered Manager Requirements : Experience of working in an Autism, Learning Disabilities, Mental Health sector environment as a Service Manager, Home Care Manager, Registered Care Home Manager, Learning Disabilities Manager, Residential Home Manager, Deputy Manager. Two years recent experience in a leadership position. The desire and ability to ensure that each person we support receives the care and support that is appropriate to their assessed individual needs. An understanding of CQC assessment criteria. Experience in managing and developing a staff team. Be qualified or willing to complete the Level 5 diploma in Health and Social Care. Must hold a minimum of an NVQ Level 3 or equivalent. A good understanding of risk management and health and safety management. Be self-motivated, organised, flexible, and caring. Benefits: Career progression and training opportunities Employee discount schemes across a range of retailers and services, Stream- a financial health app that gives you the ability to receive optional pay advances Life Assurance A range of other standard care sector benefits If you are interested in the above position please apply, or for more information contact Matthew Taylor at Domus Recruitment. As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with 300 if you recommend a new candidate to us who is not already registered, and we secure them a role for a minimum of 1 month.
May 14, 2026
Full time
A great new opportunity has arisen in Pontefract, West Yorkshire with a specialist provider of Health and Social Care and support for Adults with Learning Disabilities and Autism. Domus are looking for a Registered Manager to lead a Residential service supporting Adults with Autism and Complex Mental Health. Ideally, we are looking for an established CQC Registered Manager with experience managing a Learning Disability service. We are welcoming applications from experienced Service/Deputy Managers looking for a step up! This is a great opportunity to work with a highly reputable National Provider who deliver a high quality of care and support to vulnerable adults across the country. If you want to work with a provider offering strong progression pathways, a supportive culture, and development opportunities, this could be the role for you! Key Responsibilities of a Registered Manager : Lead and direct the teams in person centered planning and support, ensuring that tailored support plans are completed, reviewed, and continuously developed to meet individual needs, wishes and outcomes. Ensure teams actively support and promote the health and well-being of people we support and that current issues or changes in health, behavioral, emotional, psychological, or mental health needs are reported to the relevant professionals and support sought if necessary. Lead and direct teams to facilitate and empower independence of people we support. Take an active role in the development and growth of the Organisation, supporting the business development objectives and Key Performance Indicators (KPIs) in line with the Organisational strategic aims and objectives. Maintaining a good local market knowledge around Pontefract, West Yorkshire to ensure opportunities for the people supported are maximised and that the Organisation is aware of external changes that will affect the service(s) market position. Be responsible for quality management and auditing of service delivery, maintaining accurate internal and external quality assurance records and completing any required improvement actions. Registered Manager Requirements : Experience of working in an Autism, Learning Disabilities, Mental Health sector environment as a Service Manager, Home Care Manager, Registered Care Home Manager, Learning Disabilities Manager, Residential Home Manager, Deputy Manager. Two years recent experience in a leadership position. The desire and ability to ensure that each person we support receives the care and support that is appropriate to their assessed individual needs. An understanding of CQC assessment criteria. Experience in managing and developing a staff team. Be qualified or willing to complete the Level 5 diploma in Health and Social Care. Must hold a minimum of an NVQ Level 3 or equivalent. A good understanding of risk management and health and safety management. Be self-motivated, organised, flexible, and caring. Benefits: Career progression and training opportunities Employee discount schemes across a range of retailers and services, Stream- a financial health app that gives you the ability to receive optional pay advances Life Assurance A range of other standard care sector benefits If you are interested in the above position please apply, or for more information contact Matthew Taylor at Domus Recruitment. As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with 300 if you recommend a new candidate to us who is not already registered, and we secure them a role for a minimum of 1 month.
Senior Pay and Reward Manager £53,946 to £62,509 plus a £2,000 South East allowance per annum (for individuals based at HQ), generous benefits package including excellent pension scheme. Based at Culham, Oxfordshire or Calder Bridge, Cumbria (hybrid working) Permanent, Full-Time (37.5 hours per week) The Civil Nuclear Constabulary (CNC) is an armed police service dedicated to the nuclear industry. Our vision is to be recognised nationally and internationally as the United Kingdom's leading organisation for the provision of protective policing for the civil nuclear industry and other critical national infrastructure. Given the critical nature of our work, it's vital that we recruit skilled and committed professionals to our team. We're looking for an experienced Senior Pay and Reward Manager to provide senior leadership for all pay, reward and pension activities, whilst ensuring compliance, efficiency and a high-quality service across the employee lifecycle. You'll lead on consultation and negotiation of pay and reward policy developments, including remuneration and terms and conditions. You'll manage the pay remit process, utilising market data and research, aligning it to the CNC financial plans and Government parameters. You'll influence business decisions at a senior level to achieve the best use of reward strategies, inform and shape strategic developments and contribute to annual business plans. You'll also liaise and negotiate with pay bodies and Government departments to ensure pay and reward policies and mechanisms are implemented and compliant whilst total reward is optimised. To be successful in this role you'll have HR experience at a senior level, with exposure to and experience of reward practices - a real reward subject matter expert with best practice knowledge of pay, job evaluation and benefits. Equally you will be adept in the use of technology in enabling efficient and effective reward practices. Your experience will be backed up with an MCIPD qualification (Level 7) and/or a relevant degree. You'll have strong knowledge of pay governance processes and optimizing reward practices, and experience of overseeing employer obligations in pension administration arrangements, ensuring compliance with these. You'll have exceptional stakeholder management and communication skills, with the ability to influence and provide advice at all levels, including Executive. As police staff the public expect us to display the highest standards, values and professional qualities at all times. The CNC values and Code of Ethics applies to all police staff and sets out the principles and standards of behaviour we expect to see, and you are responsible for displaying and delivering these to the highest standards. This role has been assessed as suitable for hybrid working with a 60% / 40% split of home and office working, details of which will be discussed and agreed with the successful individual. Please note that this role will initially be based at our HQ Culham until our relocation to Harwell in Autumn 2026 and the role thereafter will be based at Harwell. Benefits of working for the CNC 27.5 days annual leave (rising by 1 day after 2 years' service, and 0.5 days ever year thereafter until a total of 32.5 days is reached) plus Bank Holidays Additional 30 minutes time worked during the week to accrue additional leave of 3 days, which can be used for period between Christmas and New Year (total hours per week of 37.5) Generous pension scheme (20.7% employer contribution). The minimum employer contribution for this grade will be £11,166, and the employee contribution of £4,423 per year - providing you with a total annual pension contribution of up to £15,589. Bonus scheme - dependent on organisational and personal performance, up to a maximum of 7% of salary Officers and staff can join the national Blue Light Card scheme which offers discounts on a variety of products and services to those working in the emergency services, NHS, and Armed Forces Free parking on site Free gym on site Subsidised Costa Coffee and restaurant/cafeteria on site Enhanced family friendly and wellbeing policies Cycle to Work scheme
May 14, 2026
Full time
Senior Pay and Reward Manager £53,946 to £62,509 plus a £2,000 South East allowance per annum (for individuals based at HQ), generous benefits package including excellent pension scheme. Based at Culham, Oxfordshire or Calder Bridge, Cumbria (hybrid working) Permanent, Full-Time (37.5 hours per week) The Civil Nuclear Constabulary (CNC) is an armed police service dedicated to the nuclear industry. Our vision is to be recognised nationally and internationally as the United Kingdom's leading organisation for the provision of protective policing for the civil nuclear industry and other critical national infrastructure. Given the critical nature of our work, it's vital that we recruit skilled and committed professionals to our team. We're looking for an experienced Senior Pay and Reward Manager to provide senior leadership for all pay, reward and pension activities, whilst ensuring compliance, efficiency and a high-quality service across the employee lifecycle. You'll lead on consultation and negotiation of pay and reward policy developments, including remuneration and terms and conditions. You'll manage the pay remit process, utilising market data and research, aligning it to the CNC financial plans and Government parameters. You'll influence business decisions at a senior level to achieve the best use of reward strategies, inform and shape strategic developments and contribute to annual business plans. You'll also liaise and negotiate with pay bodies and Government departments to ensure pay and reward policies and mechanisms are implemented and compliant whilst total reward is optimised. To be successful in this role you'll have HR experience at a senior level, with exposure to and experience of reward practices - a real reward subject matter expert with best practice knowledge of pay, job evaluation and benefits. Equally you will be adept in the use of technology in enabling efficient and effective reward practices. Your experience will be backed up with an MCIPD qualification (Level 7) and/or a relevant degree. You'll have strong knowledge of pay governance processes and optimizing reward practices, and experience of overseeing employer obligations in pension administration arrangements, ensuring compliance with these. You'll have exceptional stakeholder management and communication skills, with the ability to influence and provide advice at all levels, including Executive. As police staff the public expect us to display the highest standards, values and professional qualities at all times. The CNC values and Code of Ethics applies to all police staff and sets out the principles and standards of behaviour we expect to see, and you are responsible for displaying and delivering these to the highest standards. This role has been assessed as suitable for hybrid working with a 60% / 40% split of home and office working, details of which will be discussed and agreed with the successful individual. Please note that this role will initially be based at our HQ Culham until our relocation to Harwell in Autumn 2026 and the role thereafter will be based at Harwell. Benefits of working for the CNC 27.5 days annual leave (rising by 1 day after 2 years' service, and 0.5 days ever year thereafter until a total of 32.5 days is reached) plus Bank Holidays Additional 30 minutes time worked during the week to accrue additional leave of 3 days, which can be used for period between Christmas and New Year (total hours per week of 37.5) Generous pension scheme (20.7% employer contribution). The minimum employer contribution for this grade will be £11,166, and the employee contribution of £4,423 per year - providing you with a total annual pension contribution of up to £15,589. Bonus scheme - dependent on organisational and personal performance, up to a maximum of 7% of salary Officers and staff can join the national Blue Light Card scheme which offers discounts on a variety of products and services to those working in the emergency services, NHS, and Armed Forces Free parking on site Free gym on site Subsidised Costa Coffee and restaurant/cafeteria on site Enhanced family friendly and wellbeing policies Cycle to Work scheme
The Senior People Partner role focuses on delivering HR support within the business services industry, ensuring alignment with organisational goals. This is a regional role based across Northern Home Counties from St Albans, to Essex to Peterborough, working 3 days in the office and visiting other sites once a quarter. This position offers an exciting opportunity to influence and shape human resources practices. Client Details This organisation operates within the business services industry and is recognised as a well-established, medium-sized enterprise. They are committed to fostering a professional and collaborative working environment, with a focus on driving excellence across all departments. Description Provide strategic HR advice and guidance to management and leadership teams. Oversee and lead on employee relations, ensuring compliance with employment laws and best practices. Managing volume case work, up to complex cases and working with the business to mitigate future risk. Collaborate with department heads to identify and address training and development needs. Developing manager capability, supporting them to drive performance in their teams. Drive diversity, equity, and inclusion initiatives across the organisation. Monitor and report on HR metrics to support decision-making and performance improvements. Act as a trusted advisor, providing solutions to complex HR challenges. Profile A successful Senior People Partner should have: A strong background in Human Resources. Proven experience in employee relations, working at volume and up to complex cases. Demonstrated knowledge of employment law and HR best practices. Ability to build and maintain effective relationships with stakeholders at all levels. Exceptional problem-solving and decision-making skills. Job Offer Competitive salary ranging from 60,000 to 65,000 per annum. Permanent position covering the Northern Home Counties Region. Supportive and professional working environment with a focus on growth and development. If you are a skilled HR professional eager to make a meaningful impact as a Senior People Partner, we encourage you to apply today!
May 14, 2026
Full time
The Senior People Partner role focuses on delivering HR support within the business services industry, ensuring alignment with organisational goals. This is a regional role based across Northern Home Counties from St Albans, to Essex to Peterborough, working 3 days in the office and visiting other sites once a quarter. This position offers an exciting opportunity to influence and shape human resources practices. Client Details This organisation operates within the business services industry and is recognised as a well-established, medium-sized enterprise. They are committed to fostering a professional and collaborative working environment, with a focus on driving excellence across all departments. Description Provide strategic HR advice and guidance to management and leadership teams. Oversee and lead on employee relations, ensuring compliance with employment laws and best practices. Managing volume case work, up to complex cases and working with the business to mitigate future risk. Collaborate with department heads to identify and address training and development needs. Developing manager capability, supporting them to drive performance in their teams. Drive diversity, equity, and inclusion initiatives across the organisation. Monitor and report on HR metrics to support decision-making and performance improvements. Act as a trusted advisor, providing solutions to complex HR challenges. Profile A successful Senior People Partner should have: A strong background in Human Resources. Proven experience in employee relations, working at volume and up to complex cases. Demonstrated knowledge of employment law and HR best practices. Ability to build and maintain effective relationships with stakeholders at all levels. Exceptional problem-solving and decision-making skills. Job Offer Competitive salary ranging from 60,000 to 65,000 per annum. Permanent position covering the Northern Home Counties Region. Supportive and professional working environment with a focus on growth and development. If you are a skilled HR professional eager to make a meaningful impact as a Senior People Partner, we encourage you to apply today!
Are you passionate about making a lasting impact in your local community? If you thrive on building relationships, creating opportunities, and driving meaningful change we have just the role for you. Our client is a prestigious charity seeking a Regional Fundraiser to support their fundraising plans. Their office is based in Headingley. As a Regional Fundraiser, you will deliver sustainable net income through a diverse range of income streams, tailored to your local community. You will be a visible ambassador for the charity, working closely with supporters, volunteers, businesses, and community groups to grow engagement and income. Collaborating with the Regional Fundraising Team Manager and colleagues, you will contribute to planning, delivery, and mitigation across key income streams, ensuring fundraising is effective, compliant, and impactful. This role is all about people, partnerships, and purpose - representing the charity in the community, nurturing relationships, and inspiring support for those who rely on our services. Your role: Drive Income Growth: Deliver net income targets across multiple fundraising streams, including corporate partnerships, in-memory giving, events, and volunteer-led initiatives. Build Relationships: Develop and maintain strong connections with supporters, local businesses, community groups, and volunteers. Strategic Delivery: Create and implement local fundraising plans in line with our overall strategy, collaborating with colleagues to maximise impact. Supporter Stewardship: Ensure every supporter has a positive experience, championing best practice and maintaining accurate CRM records. Cross-Team Collaboration: Work across hospice, retail, marketing, and fundraising teams to deliver innovative and effective fundraising initiatives. Compliance & Best Practice: Maintain high standards of fundraising compliance and data management, ensuring trust and transparency with all stakeholders. What We're Looking For Driver with own car is essential Passionate about working in the charity sector Any experience of fundraising would be welcomed Strong relationship-building skills Experience using MS Office and CRM's to manage activity Excellent networking, communication, and collaboration skills Flexibility to work evenings, weekends, and travel locally as needed Degree-level education or equivalent experience preferred; driving license desirable Why Apply? This is a unique opportunity to make a real difference in your community, building meaningful relationships and driving support for hospice care. You will be part of a motivated, passionate team, with opportunities for learning, growth, and professional development. Apply today and be part of something truly meaningful.
May 14, 2026
Full time
Are you passionate about making a lasting impact in your local community? If you thrive on building relationships, creating opportunities, and driving meaningful change we have just the role for you. Our client is a prestigious charity seeking a Regional Fundraiser to support their fundraising plans. Their office is based in Headingley. As a Regional Fundraiser, you will deliver sustainable net income through a diverse range of income streams, tailored to your local community. You will be a visible ambassador for the charity, working closely with supporters, volunteers, businesses, and community groups to grow engagement and income. Collaborating with the Regional Fundraising Team Manager and colleagues, you will contribute to planning, delivery, and mitigation across key income streams, ensuring fundraising is effective, compliant, and impactful. This role is all about people, partnerships, and purpose - representing the charity in the community, nurturing relationships, and inspiring support for those who rely on our services. Your role: Drive Income Growth: Deliver net income targets across multiple fundraising streams, including corporate partnerships, in-memory giving, events, and volunteer-led initiatives. Build Relationships: Develop and maintain strong connections with supporters, local businesses, community groups, and volunteers. Strategic Delivery: Create and implement local fundraising plans in line with our overall strategy, collaborating with colleagues to maximise impact. Supporter Stewardship: Ensure every supporter has a positive experience, championing best practice and maintaining accurate CRM records. Cross-Team Collaboration: Work across hospice, retail, marketing, and fundraising teams to deliver innovative and effective fundraising initiatives. Compliance & Best Practice: Maintain high standards of fundraising compliance and data management, ensuring trust and transparency with all stakeholders. What We're Looking For Driver with own car is essential Passionate about working in the charity sector Any experience of fundraising would be welcomed Strong relationship-building skills Experience using MS Office and CRM's to manage activity Excellent networking, communication, and collaboration skills Flexibility to work evenings, weekends, and travel locally as needed Degree-level education or equivalent experience preferred; driving license desirable Why Apply? This is a unique opportunity to make a real difference in your community, building meaningful relationships and driving support for hospice care. You will be part of a motivated, passionate team, with opportunities for learning, growth, and professional development. Apply today and be part of something truly meaningful.
Supporter Development Manager Permanent 30 hours per week £37,275 full time equivalent (£29,820 for 30 hours per week) Site based Closing date: 20th May 2026 The Shakespeare Hospice provides compassionate care and support to people across South Warwickshire facing life-limiting illness. Every year, our services support hundreds of people through diagnosis, treatment, survivorship and bereavement. As we develop our community engagement and supporter base, we are looking for an ambitious Supporter Development Manager to help build sustainable income and partnership relationships to support the Hospice into the future. This is a key role within the Income Generation team. You will take ownership of a defined geographical area across South Warwickshire and become the Hospice's visible ambassador focused on building sustainable support pipelines across communities, businesses and individuals. You will work closely with colleagues across the Income Generation team, including retail, to support events, campaigns and supporter engagement to maximise opportunities and build joined-up supporter journeys. You will be a confident relationship-builder, with experience of developing fundraising or partnership opportunities across local communities. You work will help ensure that more families across South Warwickshire can access compassionate hospice care when they need it. Full details of the role can be found by clicking apply . We can offer: Competitive salary Generous annual leave entitlement 35 days including statutory bank holidays, rising to 37 days after 5 years continuous service and 39 days after 10 years continuous service (pro rata for part-time) Contributory pension scheme Free on-site car parking Family-friendly policies, including enhanced maternity, adoption and paternity pay Occupational sick pay Free 24-hour confidential advice and support via our Employee Assistance Programme Flexible working Staff Wellbeing Programme A comprehensive induction plan Training and development opportunities for staff where relevant to role Free eye tests Candidates must be able to demonstrate their eligibility to work in the UK. The Shakespeare Hospice reserves the right to close adverts early should we receive enough applications. All data is processed in accordance with our privacy policy, which can be found on our website.
May 14, 2026
Full time
Supporter Development Manager Permanent 30 hours per week £37,275 full time equivalent (£29,820 for 30 hours per week) Site based Closing date: 20th May 2026 The Shakespeare Hospice provides compassionate care and support to people across South Warwickshire facing life-limiting illness. Every year, our services support hundreds of people through diagnosis, treatment, survivorship and bereavement. As we develop our community engagement and supporter base, we are looking for an ambitious Supporter Development Manager to help build sustainable income and partnership relationships to support the Hospice into the future. This is a key role within the Income Generation team. You will take ownership of a defined geographical area across South Warwickshire and become the Hospice's visible ambassador focused on building sustainable support pipelines across communities, businesses and individuals. You will work closely with colleagues across the Income Generation team, including retail, to support events, campaigns and supporter engagement to maximise opportunities and build joined-up supporter journeys. You will be a confident relationship-builder, with experience of developing fundraising or partnership opportunities across local communities. You work will help ensure that more families across South Warwickshire can access compassionate hospice care when they need it. Full details of the role can be found by clicking apply . We can offer: Competitive salary Generous annual leave entitlement 35 days including statutory bank holidays, rising to 37 days after 5 years continuous service and 39 days after 10 years continuous service (pro rata for part-time) Contributory pension scheme Free on-site car parking Family-friendly policies, including enhanced maternity, adoption and paternity pay Occupational sick pay Free 24-hour confidential advice and support via our Employee Assistance Programme Flexible working Staff Wellbeing Programme A comprehensive induction plan Training and development opportunities for staff where relevant to role Free eye tests Candidates must be able to demonstrate their eligibility to work in the UK. The Shakespeare Hospice reserves the right to close adverts early should we receive enough applications. All data is processed in accordance with our privacy policy, which can be found on our website.
A fast-growing, multi-office accountancy firm in the South is expanding its tax team Your new company A fast-growing, multi-office accountancy firm in the South is expanding its tax team and is looking to appoint an experienced Tax Manager as part of that growth.This is not a replacement, a reshuffle, or a "someone's leaving so we need cover" role. It's a genuine growth hire, created because the client base (and ambition) has outgrown the current structure. Your new role This is a broad, hands-on Tax Manager position with real variety and proper autonomy.You'll manage a mixed portfolio of personal and corporate tax clients (largely OMBs), act as a trusted adviser on more complex tax matters, and play a key role in developing a growing tax team. Yes, there's compliance - but this role leans heavily towards advisory, oversight and leadership, rather than grinding through returns. You'll be involved in areas such as: Personal tax planning and complex compliance Corporate and owner-managed business tax advisory IHT, estate planning, CGT and R&D exposure ERS, P11Ds and ATED Reviewing work, mentoring juniors and managing workflows Working closely with senior leadership on client matters and department development In short: this is a proper manager role, not a senior stuck doing everyone else's work. What you'll need to succeed ATT/CTA qualified or active studierAround 4-5+ years' UK tax experienceStrong personal tax and compliance backgroundSome corporate tax and advisory exposureExperience reviewing work and supporting or managing a tax teamCommercial, client-facing and confident dealing with HMRCSomeone who enjoys tax but doesn't enjoy stagnation What you'll get in return £50,000+ salary, dependent on experience and qualificationsFull-time role with flexibility considered25 days holiday plus bank holidays, with buy/sell optionsEnhanced family leave policiesPension and a genuinely sociable cultureClear progression as the firm continues to grow What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 14, 2026
Full time
A fast-growing, multi-office accountancy firm in the South is expanding its tax team Your new company A fast-growing, multi-office accountancy firm in the South is expanding its tax team and is looking to appoint an experienced Tax Manager as part of that growth.This is not a replacement, a reshuffle, or a "someone's leaving so we need cover" role. It's a genuine growth hire, created because the client base (and ambition) has outgrown the current structure. Your new role This is a broad, hands-on Tax Manager position with real variety and proper autonomy.You'll manage a mixed portfolio of personal and corporate tax clients (largely OMBs), act as a trusted adviser on more complex tax matters, and play a key role in developing a growing tax team. Yes, there's compliance - but this role leans heavily towards advisory, oversight and leadership, rather than grinding through returns. You'll be involved in areas such as: Personal tax planning and complex compliance Corporate and owner-managed business tax advisory IHT, estate planning, CGT and R&D exposure ERS, P11Ds and ATED Reviewing work, mentoring juniors and managing workflows Working closely with senior leadership on client matters and department development In short: this is a proper manager role, not a senior stuck doing everyone else's work. What you'll need to succeed ATT/CTA qualified or active studierAround 4-5+ years' UK tax experienceStrong personal tax and compliance backgroundSome corporate tax and advisory exposureExperience reviewing work and supporting or managing a tax teamCommercial, client-facing and confident dealing with HMRCSomeone who enjoys tax but doesn't enjoy stagnation What you'll get in return £50,000+ salary, dependent on experience and qualificationsFull-time role with flexibility considered25 days holiday plus bank holidays, with buy/sell optionsEnhanced family leave policiesPension and a genuinely sociable cultureClear progression as the firm continues to grow What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Corporate Tax Compliance Delivery Senior Manager (or experienced Manager) - SME Team UK Lead Your new company You'll be joining a leading professional services firm with a strong UK presence, supporting a diverse and growing client base. The culture is collaborative, inclusive and people-focused, with a clear commitment to developing talent and creating meaningful impact for both clients and colleagues. You'll work alongside experienced professionals who value fresh thinking, teamwork and long-term relationships. Your new role As the SME Corporate Tax Compliance UK Lead, you'll take a leading role in delivering high-quality corporation tax compliance services to entrepreneurial and growth-focused businesses. You'll review and approve corporation tax computations and tax accounting, build trusted relationships with your client portfolio, and act as the corporate tax lead within the SME team. Working closely with partners and the wider tax function, you'll identify and progress tax opportunities while contributing to the development and upskilling of the broader team. What you'll need to succeed Extensive experience managing a portfolio of clients and delivering annual corporation tax compliance ATT (or equivalent) qualification (and ideally CTA) Strong, broad technical corporate tax knowledge A commercial mindset, with experience identifying tax and wider advisory opportunities Confidence building relationships with clients and internal stakeholders What you'll get in return This is an opportunity to be the UK lead for Corporate Tax Compliance in the National SME Team. You'll benefit from a supportive and inclusive working environment where your development is a priority. The role offers exposure to a varied SME client base, opportunities to work closely with senior stakeholders, and the chance to make a real impact within a growing team. In return, you can expect a competitive salary, flexible working arrangements/hybrid working (c. 2 days/week in the office), very limited admin burden/no WIP control and clear progression opportunities. Ready to take the next step in your corporate tax career? Apply now to be considered for this opportunity and find out how you can grow, belong and make an impact. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
May 14, 2026
Full time
Corporate Tax Compliance Delivery Senior Manager (or experienced Manager) - SME Team UK Lead Your new company You'll be joining a leading professional services firm with a strong UK presence, supporting a diverse and growing client base. The culture is collaborative, inclusive and people-focused, with a clear commitment to developing talent and creating meaningful impact for both clients and colleagues. You'll work alongside experienced professionals who value fresh thinking, teamwork and long-term relationships. Your new role As the SME Corporate Tax Compliance UK Lead, you'll take a leading role in delivering high-quality corporation tax compliance services to entrepreneurial and growth-focused businesses. You'll review and approve corporation tax computations and tax accounting, build trusted relationships with your client portfolio, and act as the corporate tax lead within the SME team. Working closely with partners and the wider tax function, you'll identify and progress tax opportunities while contributing to the development and upskilling of the broader team. What you'll need to succeed Extensive experience managing a portfolio of clients and delivering annual corporation tax compliance ATT (or equivalent) qualification (and ideally CTA) Strong, broad technical corporate tax knowledge A commercial mindset, with experience identifying tax and wider advisory opportunities Confidence building relationships with clients and internal stakeholders What you'll get in return This is an opportunity to be the UK lead for Corporate Tax Compliance in the National SME Team. You'll benefit from a supportive and inclusive working environment where your development is a priority. The role offers exposure to a varied SME client base, opportunities to work closely with senior stakeholders, and the chance to make a real impact within a growing team. In return, you can expect a competitive salary, flexible working arrangements/hybrid working (c. 2 days/week in the office), very limited admin burden/no WIP control and clear progression opportunities. Ready to take the next step in your corporate tax career? Apply now to be considered for this opportunity and find out how you can grow, belong and make an impact. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
Are you passionate about making a lasting impact in your local community? If you thrive on building relationships, creating opportunities, and driving meaningful change we have just the role for you. Our client is a prestigious charity seeking a Regional Fundraiser to support their fundraising plans. Their office is based in Headingley. As a Regional Fundraiser, you will deliver sustainable net income through a diverse range of income streams, tailored to your local community. You will be a visible ambassador for the charity, working closely with supporters, volunteers, businesses, and community groups to grow engagement and income. Collaborating with the Regional Fundraising Team Manager and colleagues, you will contribute to planning, delivery, and mitigation across key income streams, ensuring fundraising is effective, compliant, and impactful. This role is all about people, partnerships, and purpose - representing the charity in the community, nurturing relationships, and inspiring support for those who rely on our services. Your role: Drive Income Growth: Deliver net income targets across multiple fundraising streams, including corporate partnerships, in-memory giving, events, and volunteer-led initiatives. Build Relationships: Develop and maintain strong connections with supporters, local businesses, community groups, and volunteers. Strategic Delivery: Create and implement local fundraising plans in line with our overall strategy, collaborating with colleagues to maximise impact. Supporter Stewardship: Ensure every supporter has a positive experience, championing best practice and maintaining accurate CRM records. Cross-Team Collaboration: Work across hospice, retail, marketing, and fundraising teams to deliver innovative and effective fundraising initiatives. Compliance & Best Practice: Maintain high standards of fundraising compliance and data management, ensuring trust and transparency with all stakeholders. What We're Looking For Driver with own car is essential Passionate about working in the charity sector Any experience of fundraising would be welcomed Strong relationship-building skills Experience using MS Office and CRM's to manage activity Excellent networking, communication, and collaboration skills Flexibility to work evenings, weekends, and travel locally as needed Degree-level education or equivalent experience preferred; driving license desirable Why Apply? This is a unique opportunity to make a real difference in your community, building meaningful relationships and driving support for hospice care. You will be part of a motivated, passionate team, with opportunities for learning, growth, and professional development. Apply today and be part of something truly meaningful.
May 14, 2026
Full time
Are you passionate about making a lasting impact in your local community? If you thrive on building relationships, creating opportunities, and driving meaningful change we have just the role for you. Our client is a prestigious charity seeking a Regional Fundraiser to support their fundraising plans. Their office is based in Headingley. As a Regional Fundraiser, you will deliver sustainable net income through a diverse range of income streams, tailored to your local community. You will be a visible ambassador for the charity, working closely with supporters, volunteers, businesses, and community groups to grow engagement and income. Collaborating with the Regional Fundraising Team Manager and colleagues, you will contribute to planning, delivery, and mitigation across key income streams, ensuring fundraising is effective, compliant, and impactful. This role is all about people, partnerships, and purpose - representing the charity in the community, nurturing relationships, and inspiring support for those who rely on our services. Your role: Drive Income Growth: Deliver net income targets across multiple fundraising streams, including corporate partnerships, in-memory giving, events, and volunteer-led initiatives. Build Relationships: Develop and maintain strong connections with supporters, local businesses, community groups, and volunteers. Strategic Delivery: Create and implement local fundraising plans in line with our overall strategy, collaborating with colleagues to maximise impact. Supporter Stewardship: Ensure every supporter has a positive experience, championing best practice and maintaining accurate CRM records. Cross-Team Collaboration: Work across hospice, retail, marketing, and fundraising teams to deliver innovative and effective fundraising initiatives. Compliance & Best Practice: Maintain high standards of fundraising compliance and data management, ensuring trust and transparency with all stakeholders. What We're Looking For Driver with own car is essential Passionate about working in the charity sector Any experience of fundraising would be welcomed Strong relationship-building skills Experience using MS Office and CRM's to manage activity Excellent networking, communication, and collaboration skills Flexibility to work evenings, weekends, and travel locally as needed Degree-level education or equivalent experience preferred; driving license desirable Why Apply? This is a unique opportunity to make a real difference in your community, building meaningful relationships and driving support for hospice care. You will be part of a motivated, passionate team, with opportunities for learning, growth, and professional development. Apply today and be part of something truly meaningful.
The Body Shop International Limited
Winchester, Hampshire
The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell With your high levels of enthusiasm for our brand and belief in the way we do business you will share responsibility with the Store Manager to drive the store and team to deliver retail excellence and strong sales results. More about the role Customer Experience - As an Assistant Store Manager, you will coach the team to achieve exceptional customer service standards in partnership with the store manager. You will oversee the operations and commercial practices of the store, both front and back of house, whilst maintaining harmony and efficiency on the shop floor. Our Assistant Store Managers are encouraged to lead and drive a customer focussed store experience on a day to day basis. You should help to ensure the development of consumer loyalty and awareness to help build The Body Shop brand. Delivery - Retail related beauty expertise is highly desirable. It is desirable for our Assistant Store Managers to be able to learn and use the internal systems and to be able to analyse performance to help manage the commercial side of the store. In the ever changing world of retail, we need people who are able to monitor and manage change. Our Assistant Store Managers must be able to help control and meet sales/performance targets. We're looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and the manager. Our Assistant Store Managers have to have full knowledge of the beauty market, our competitors and have passion and love for our products! Teamwork and People Management - Our people are at the heart of everything we do. Our Assistant Store Managers should be team players, able to assist the Store Manager and be quick to resolve issues. We're are looking for flexible and responsible role models who are capable of attracting, retaining and growing people who reflect the brand. What we look for Experience working within a customer service and/ or beauty environment with both sales and service targets Working knowledge of shop operation processes Demonstrated success in driving sales by leading and motivating a team The ability to solve problems in a timely manner Work flexible hours, including holidays, nights and weekends to meet the needs of the business Good IT Skills Ability to demonstrate outstanding communication and operational skills Flexibility to work across Sunday to Saturday is required. Talent Drivers Collaborative Skills Commerciality Leadership Personal Conduct Purpose
May 14, 2026
Full time
The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up. Your role in a nutshell With your high levels of enthusiasm for our brand and belief in the way we do business you will share responsibility with the Store Manager to drive the store and team to deliver retail excellence and strong sales results. More about the role Customer Experience - As an Assistant Store Manager, you will coach the team to achieve exceptional customer service standards in partnership with the store manager. You will oversee the operations and commercial practices of the store, both front and back of house, whilst maintaining harmony and efficiency on the shop floor. Our Assistant Store Managers are encouraged to lead and drive a customer focussed store experience on a day to day basis. You should help to ensure the development of consumer loyalty and awareness to help build The Body Shop brand. Delivery - Retail related beauty expertise is highly desirable. It is desirable for our Assistant Store Managers to be able to learn and use the internal systems and to be able to analyse performance to help manage the commercial side of the store. In the ever changing world of retail, we need people who are able to monitor and manage change. Our Assistant Store Managers must be able to help control and meet sales/performance targets. We're looking for individuals with strong relationship skills who are confident with coordinating between customers, the team and the manager. Our Assistant Store Managers have to have full knowledge of the beauty market, our competitors and have passion and love for our products! Teamwork and People Management - Our people are at the heart of everything we do. Our Assistant Store Managers should be team players, able to assist the Store Manager and be quick to resolve issues. We're are looking for flexible and responsible role models who are capable of attracting, retaining and growing people who reflect the brand. What we look for Experience working within a customer service and/ or beauty environment with both sales and service targets Working knowledge of shop operation processes Demonstrated success in driving sales by leading and motivating a team The ability to solve problems in a timely manner Work flexible hours, including holidays, nights and weekends to meet the needs of the business Good IT Skills Ability to demonstrate outstanding communication and operational skills Flexibility to work across Sunday to Saturday is required. Talent Drivers Collaborative Skills Commerciality Leadership Personal Conduct Purpose
We are seeking an experienced Customer Support Operations Manager to lead an assigned team of support analysts and optimise support operations. This role is responsible for developing team capability, ensuring strong technical and product understanding, and driving operational excellence to improve customer outcomes. The Customer Support Operations Manager plays a key role in shaping the support organisation's culture, fostering collaboration within the team and across functions, and proactively identifying and removing obstacles that impact team performance and customer experience. The role focuses on leadership, performance management, mentoring, and continuous improvement while operating in a customer-centric, outcome-driven environment. A Day in The Life Typically Includes Leadership & Team Management Lead, motivate, and coach a team of approximately 10 Support Analysts Set clear expectations and goals aligned with organisational objectives Conduct regular performance evaluations and provide constructive, actionable feedback Support career development through coaching, mentoring, and development planning Foster a positive, collaborative, and inclusive team culture Drive engagement and motivation by recognising achievements and individual contributions Ensure team members have the required training, knowledge, and enablement to succeed Contribute to shaping the culture of the Support organisation in line with wider company goals Process Improvement, Technical & Product Knowledge Maintain and continuously develop a solid understanding of technical and product environments Ensure the team has the appropriate technical and product knowledge to address customer needs effectively Identify, analyse, and implement improvements to support processes to enhance efficiency and effectiveness Develop, document, and maintain standard operating procedures (SOPs) and workflows Monitor key performance indicators (KPIs) and identify trends or areas requiring improvement Team & Customer Experience Collaborate closely across the Support organisation and with Product Development, Cloud Operations, and other key stakeholders Proactively identify recurring issues, systemic problems, and operational blockers Ensure the team is equipped to manage customer issues efficiently and effectively Monitor customer feedback and drive continuous improvement in customer experience Implement strategies to improve support effectiveness, customer satisfaction, and retention Reporting & Analysis Produce regular reports on support operations performance and key metrics Analyse data to identify trends, risks, and improvement opportunities Take a proactive, data-driven approach to issue identification and resolution Present insights, findings, and recommendations to senior management Plan Management Develop and manage the support operations plan for the assigned team Monitor expenses and ensure adherence to agreed plans and budgets Basic Qualifications Proven experience in Customer Support or Operations Management Demonstrated leadership and people management capability Strong analytical, problem-solving, and troubleshooting skills Excellent communication and interpersonal skills Experience working with customer support tools and technologies Preferred Qualifications Experience working in a high-growth, fast-paced, global environment Experience with data analysis and reporting tools Knowledge of ERP systems, Cloud technologies , or technical support environments Domain knowledge in Supply Chain, Manufacturing, or Warehouse Management Understanding of industry best practices in customer support operations Experience with project management methodologies Bachelor's degree in a relevant field or equivalent practical experience About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.
May 14, 2026
Full time
We are seeking an experienced Customer Support Operations Manager to lead an assigned team of support analysts and optimise support operations. This role is responsible for developing team capability, ensuring strong technical and product understanding, and driving operational excellence to improve customer outcomes. The Customer Support Operations Manager plays a key role in shaping the support organisation's culture, fostering collaboration within the team and across functions, and proactively identifying and removing obstacles that impact team performance and customer experience. The role focuses on leadership, performance management, mentoring, and continuous improvement while operating in a customer-centric, outcome-driven environment. A Day in The Life Typically Includes Leadership & Team Management Lead, motivate, and coach a team of approximately 10 Support Analysts Set clear expectations and goals aligned with organisational objectives Conduct regular performance evaluations and provide constructive, actionable feedback Support career development through coaching, mentoring, and development planning Foster a positive, collaborative, and inclusive team culture Drive engagement and motivation by recognising achievements and individual contributions Ensure team members have the required training, knowledge, and enablement to succeed Contribute to shaping the culture of the Support organisation in line with wider company goals Process Improvement, Technical & Product Knowledge Maintain and continuously develop a solid understanding of technical and product environments Ensure the team has the appropriate technical and product knowledge to address customer needs effectively Identify, analyse, and implement improvements to support processes to enhance efficiency and effectiveness Develop, document, and maintain standard operating procedures (SOPs) and workflows Monitor key performance indicators (KPIs) and identify trends or areas requiring improvement Team & Customer Experience Collaborate closely across the Support organisation and with Product Development, Cloud Operations, and other key stakeholders Proactively identify recurring issues, systemic problems, and operational blockers Ensure the team is equipped to manage customer issues efficiently and effectively Monitor customer feedback and drive continuous improvement in customer experience Implement strategies to improve support effectiveness, customer satisfaction, and retention Reporting & Analysis Produce regular reports on support operations performance and key metrics Analyse data to identify trends, risks, and improvement opportunities Take a proactive, data-driven approach to issue identification and resolution Present insights, findings, and recommendations to senior management Plan Management Develop and manage the support operations plan for the assigned team Monitor expenses and ensure adherence to agreed plans and budgets Basic Qualifications Proven experience in Customer Support or Operations Management Demonstrated leadership and people management capability Strong analytical, problem-solving, and troubleshooting skills Excellent communication and interpersonal skills Experience working with customer support tools and technologies Preferred Qualifications Experience working in a high-growth, fast-paced, global environment Experience with data analysis and reporting tools Knowledge of ERP systems, Cloud technologies , or technical support environments Domain knowledge in Supply Chain, Manufacturing, or Warehouse Management Understanding of industry best practices in customer support operations Experience with project management methodologies Bachelor's degree in a relevant field or equivalent practical experience About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.