30 jobs found

AV Service Engineer London £45,000 - £55,000 Monday Friday 08 30 Job Summary: To attend reactive service calls and preventative maintenance visits to resolve issues with audio visual systems for corporate and education clients, predominantly throughout London and surrounding areas. Key Responsibilities: - To attend reactive service calls to diagnose and resolve issues with AV systems. - Reconfiguration of AV control systems and DSPs where required (QSYS, Extron, Crestron, Yealink, Logitech, NEAT) - Carry out preventative maintenance visits. - Keep customers informed of progress with service calls, maintaining a high level of customer service. - Maintain up to date service documentation. - Installation of small system upgrades and replacements. Qualities and Skills Required: - Full UK Driving License. - 5+ years AV experience preferably as a service or commissioning engineer. - Deep technical understanding of AV systems with the ability to alter configurations and commission systems where required. Experience with QSYS, Crestron and Extron would be beneficial. Package: - Salary of £45K - £55K (depending on experience) - Company vehicle - Fuel card - 24 days annual leave plus bank holidays - Pension - Tools - Laptop and phone How to apply: Simply apply or contact Jake Voisey on the details provided. SER-IN

Job Title: Safety and Security Engineer Location: Reading Salary: Competitive Type: Permanent Sector: Public Sector Job Description Our Fire and Security engineering team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning. Responsibilities Install, Commission and Servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems Retrofit upgrades / extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Understanding site plans, to allow installs to take part based on site survey documentation. Reactive call outs to site, with an aim to provide a first-time fix. Provide on-site technical support and solutions to customers during both reactive and planned visits. Complete documentation in line with company standards. Work within strict H&S guidelines. Work as part of a 24/7 on call rota. Advise customers on the latest products and services to improve efficiency. Adhering to compliance requirements for Health and Safety, Environmental, Quality, Information Security and Data Protection relevant to your job, function and location. Qualifications For development purposes the following knowledge, skills and experience are required. Experience: Capability of lone-working and as part of a team Good communication, interpersonal and organisational skills Must be able to work independently and as part of a team Flexible and self-motivated Full UK driving licence DBS clearance (for working in public sector environments) Skills: Good people management skills. Technical expertise in predominant skillset area. Competent admin skills with sound working knowledge of internal business system. Sound commercial awareness, knowledge of design and pricing of systems and upgrades. Service oriented, but can interchange on Install related tasks when required Good verbal communicator. Excellent team player and relationship builder. Previous employment within a BAFE/ SSAIB/ NSI accredited company. Valid CSCS/ECS Card. IPAF/ PASMA/ Asbestos Awareness certification. Recent/current electrical qualifications. Knowledge of industry standard manufacturers preferred. Behaviours Can-do attitude and will to succeed Empathetic and supportive. Best practice delivery focused. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector, including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK

Ecommerce Account Manager Location: Reading RG1 Job Type: Full-Time or Part-Time Salary: £25,000 £28,000 (dependent on experience) The Company 21st Century AV is a leading UK-based AV and UC integrator headquartered in Reading, Berkshire. Since 1999, we have delivered thousands of reliable, cost-effective audio-visual and unified communication solutions tailored for collaboration, presentation, and communication spaces. With a dedicated team of Design Consultants, Engineers, AV Project Managers, Programmers, and Technicians, we pride ourselves on offering the highest standard of AV solutions nationwide. In addition to our core integration services, we operate a thriving Ecommerce store, which you will be managing as part of this role. The Role We are looking for a proactive and customer-focused Ecommerce Account Manager to manage and grow the online business. You ll handle all inbound communication (chats, calls, emails, quotes) related to the Ecommerce platform and oversee the entire customer journey from initial enquiry through to post-sale account management. You ll also be responsible for nurturing customer relationships, identifying further business opportunities, and providing exceptional service to drive customer satisfaction and repeat business. General Responsibilities: Respond promptly and professionally to all Ecommerce site enquiries including live chats, emails, phone calls, and quote requests. Identify install opportunities by generating leads for the Senior Business Development Team. Build and maintain strong client relationships to encourage repeat and long-term business. Seek opportunities to expand product and service offer into client base. Manage customer enquiries within agreed SLAs. Work collaboratively within team to ensure wider business success, including marketing. Weekly 1-2-1 to assess call targets and talk time targets and progression to target. Ideal Candidate Profile: Previous experience in customer service, account management, or Ecommerce support. Use of CRM and Ecommerce platforms. Strong communication skills, both written and verbal. Highly organised and able to multitask across a range of customer interactions. Comfortable working independently and as part of a wider team. A basic understanding of AV products and solutions (desirable but not essential). Benefits Include: Employee Assistance Program Medicash application Access to the Life Assurance policy held by 21st Century AV Ltd Bright Exchange 22 days annual leave

Overview With the continued expansion of our award winning technical services company, Sudlows, who work throughout the UK, have a growing portfolio of projects and have a fantastic opportunity for a Audio/Visual Solutions Engineer to join our successful business. We have over 220 staff and have achieved recent growth with ongoing expansion plans. Sudlows are keen to recruit candidates who will be part of this ambition. We are an equal opportunities employer and value diversity in our workforce. Role Purpose The role of the Audio / Visual Solutions Engineer (AVSE) sits with Sudlows Smart Technology team and supports a range of activities around the design and delivery of our Audio/Visual Solutions for our customers The employee will principally be involved in the installation, configuration, commissioning and technical support of Audio/Visual systems however will also contribute to design activities such as surveying and support design documentation and well as providing site level project supervision where workload allows. The AVSE should also maintain a good knowledge of the prevalent standards and be willing to continually develop and learn in order to match and stay current with the changing pace of technology. As part of this role the employee must also maintain a working knowledge of structured cabling systems as this is a large part of the businesses offering but also it can be the foundation on which an IP based AV system will sit. Sudlows prides itself on quality of our designs and installations as well as how we engage with the customer, as a customer facing operative the Audio/Visual Solutions Engineer will be expected to provide a high level of customer service in keeping with Sudlows standards as well as proving clear and concise communication both internally and externally. The highest levels of workmanship are expected as standard as well as strict adherence to our health and safety standards. All employees are expected to be able to follow company processes relating to work generated documentation and our internal paperwork and systems. Key Responsibilities Installation and Commissioning Install AV systems including displays, projectors, audio systems, control systems, VC solutions, and structured cabling Terminate and test cabling (Cat6/6A, fibre, speaker cable, control cabling). Rack build, equipment mounting, and system interconnections. Configure AV equipment (e.g. DSPs, control processors, video conferencing systems). Perform system testing, fault finding, and troubleshooting. Commission systems to meet performance and design specifications. Produce commissioning documentation and test results. Complete witness testing and end user training. Project Supervision (Entry-Level) Supervise small AV installations or work packages on-site. Coordinate with subcontractors and internal engineers. Ensure works are delivered in line with programme and scope. Maintain site documentation (RAMS, checklists, progress updates). Liaise with clients and stakeholders during installation. Report progress, risks, and issues to project managers. Design Support Assist with AV system design including: Equipment selection, Signal flow diagrams and Rack layouts and schematics. Support senior engineers or designers in producing technical submissions. Review drawings and identify practical installation considerations. Conduct site surveys for a range of AV solutions. Provide feedback from site to improve future designs. Assist with bill of materials (BOM) preparation. Personal Specification Minimum Requirements Demonstrable knowledge of the design Audio / Visual systems across a range of technologies including but not limited to projectors, TVs, touchscreens, sound systems and amplifiers, communal presentation and meeting systems and software and meeting room integration to control the meeting room environment. Demonstrable knowledge of current and prevalent standards and licencing requirements that govern works within the Audio / Visual space. A working knowledge of structured cabling systems and active networking as the foundations of a system that supports an IP based AV installation. Experience working with industry leading manufacturers systems such as Crestron, Kramer, QSC, Biamp, Samsung and Logitech for example. Excellent attention to detail and accuracy while completing documentation in all its forms. Excellent customer facing manner. Strong fault-finding and problem-solving skills. Flexible approach to working location and times. UK Driving Licence. Desirable Requirements Manufacturer awarded training and certification in the installation and / or design of Audio / Visual systems such as Crestron, Kramer, QSC, Biamp, Samsung and Logitech for example. AVIXA CTS (or working towards). Experience in producing design drawings, schematics and proposals for AV installations. Experience in using a range of design tools such as MS Visio and CAD to support your design proposals. Proven experience and / or industry recognised training with other technologies in the intelligent building space such as, IP Security, Intelligent Lighting, HVAC and Energy Management. CSCS / ECS Card

Technical Project Manager (Live Events) Borehamwood, England 55,000 - 65,000 + Progression + Training + Overtime Are you a Project Manager or similar, coming from a background within the AV/Live Events sector or a related field, looking to join a well-established, rapidly growing company, working with some of the most notorious brands, on some of the most impressive projects worldwide, taking the Audiovisual sector by storm for nearly 20 years? Do you want to become a key member in a team of highly skilled sector specialist, offering scalable career progression pathways alongside impressive training and technical development opportunities, known for their highest level of service and best-quality workmanship in every project they undertake. On offer for the successful Project Manager or similar is the unmissable opportunity to join a highly respected, rapidly growing company, at the very forefront of technical innovation within the AV sector. Presenting itself is the opportunity to become a key member in a team of sector specialists, joining a company offering impressive training and development opportunities, alongside scalable career progression pathways, recognised for their premium service and workmanship in every project they undertake. In this role the successful Project Manager or similar will be responsible for both the preparation, delivery and set up, alongside the operation and eventual removal of AV equipment for a wide variety of live events. In addition, you will be responsible for inter-departmental liaison/coordination to ensure projects are delivered on time, within budget, and to the highest standard. On top of this, you will be responsible for leading project teams when on site. Finally, you will be responsible for producing any documentation of all projects worked, including delivery paperwork. The ideal Project Manager or similar will have previous working experience within a Project Manager role or a related position. In addition, you will come from a background within the AV/live events/entertainment/music/theatre industry or a similar field. On top of this, you will have a strong organisational, communicational and organisational skills. Finally, you will have a full, valid UK drivers license. The Role : Preparation, delivery and set up of AV equipment Operation and eventual removal of AV equipment Management of project teams on site The Person : Previous working experience within a Project Manager position or similar Background within the AV/Live Events/Entertainment/Music/Theatre industry or a similar field Full, valid UK driver's license Reference : BBBH25526 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Your New Role My client is looking for an experienced Audio-Visual Engineer to join their permanent engineering team delivering high quality AV installation and support services across corporate and commercial environments. This role will suit an engineer with a strong background in AV installations who is comfortable managing work from first fix through to commissioning and handover. The successful candidate will be confident working independently on client sites while also supporting wider project teams on larger deployments. The position involves a mixture of installation, servicing and client facing responsibilities across meeting rooms, collaboration spaces, video conferencing environments and integrated AV systems. Your Responsibilities Installation and implementation of commercial AV systems across corporate environments Carrying out first and second fix installations including cabling, containment and equipment mounting Installing and supporting meeting room and collaboration technology Installation and configuration of systems including Extron, Crestron and QSys Working with audio systems, displays, projectors, video conferencing equipment and control systems Rack building, cable termination, testing and labelling Fault finding, servicing and maintenance of AV systems Working from technical drawings, schematics and scope documentation Supporting commissioning and final handover activities Maintaining excellent standards of workmanship and professionalism on customer sites Communicating effectively with clients, project managers and internal engineering teams Supporting project delivery across multiple customer locations where required Required Skills and Experience Proven experience working as an Audio-Visual Engineer within commercial AV environments Strong understanding of AV installation methodologies and best practice Experience with commercial AV systems such as Extron, Crestron and QSys Experience delivering meeting room, conferencing and collaborative workspace installations Strong cabling and termination experience including Cat5/6 and AV connectivity Ability to fault find and resolve technical issues independently Comfortable working on site and managing workloads effectively Good communication and customer facing skills Full UK driving licence Desirable Experience Experience leading installations or acting as lead engineer on projects ECS, IPAF or PASMA certifications Experience with digital signage, LED displays or video wall systems Basic networking knowledge relating to AV environments Manufacturer certifications or training within AV technologies

Scenic Project Manager (Live Events/AutoCAD) Borehamwood, England 55,000 - 65,000 + Progression + Training + Company Card + Company Benefits Are you a Project Manager or similar, coming from a background within the AV/Live Events/Event Construction sector or a related field, looking to join a well-established, rapidly growing company, working with some of the most notorious brands, on some of the most impressive projects worldwide, taking the Audiovisual sector by storm for nearly 20 years? Do you want to become a key member in a team of highly skilled sector specialist, offering scalable career progression pathways alongside impressive training and technical development opportunities, known for their highest level of service and best-quality workmanship in every project they undertake. On offer for the successful Project Manager or similar is the unmissable opportunity to join a highly respected, rapidly growing company, at the very forefront of technical innovation within the AV sector. Presenting itself is the opportunity to become a key member in a team of sector specialists, joining a company offering impressive training and development opportunities, alongside scalable career progression pathways, recognised for their premium service and workmanship in every project they undertake. In this role the successful Project Manager or similar will be responsible for both the design and development for a wide variety of live events. In addition, you will be responsible for inter-departmental liaison/coordination to ensure projects are delivered on time, within budget, and to the highest standard. On top of this, you will be responsible for leading project teams when on site. Finally, you will be responsible for producing any documentation of all projects worked, including delivery paperwork. The ideal Project Manager or similar will have previous working experience within a Project Manager role or a related position, having previous working experience using AutoCAD or a similar software. In addition, you will come from a background within the AV/live events/entertainment/music/theatre industry or a similar field. On top of this, you will have a strong organisational, communicational and organisational skills. Finally, you will have a full, valid UK drivers license. The Role : Design and delivery of Live Events scenery Inter-departmental liaison Management of project teams on site The Person : Previous working experience within a Project Manager position or similar Background within the AV/Live Events/Entertainment/Music/Theatre industry or a similar field Proficiency within AutoCAD Reference : BBBH25525 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Job Title: Apprentice Safety & Security Location: Edinburgh/Dundee Salary: £18k Type: Apprenticeship Sector: Public Sector Job Description This is an exciting opportunity for an apprentice to join our dedicated and friendly team on the East coast of Scotland and develop their skills in this key area for our customers. Our Safety and Security engineering team is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will report to the Lead Supervisor Engineer and include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning. Key Duties & Responsibilities The role includes a government recognised apprenticeship course with a formal qualification on completion, which includes day release and work-based training Assist senior engineers with Installation, Commissioning and Servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems. Assist senior engineers with Retrofit upgrades / extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Develop an understanding of site plans, to allow installs to take part based on site survey documentation. Complete documentation in line with company standards. Work within strict H&S guidelines. Develop knowledge and build experience to enable the post holder to advise customers on the latest products and services to improve efficiency. Qualifications The apprentice will be required to undergo DBS clearance (for working in public sector environments) Work towards achieving the following certifications ECS Card IPAF/ PASMA/ Asbestos Awareness certification Full UK driving licence. Experience: Must have a desire to work in the safety and security industry and have a genuine interest in technology products Must be able to work independently, and as part of a team under guidance. Must be flexible and self-motivated taking pride in your work. Keen to develop knowledge of industry standard manufacturers products such as Bosch, Dahau, Genetec, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone. Key Accountabilities Ensure assigned work is effectively delivered, completed on time, and to the required quality standards. Ensure all works are recorded using business systems and each job is signed off by the client. Ensure site Health and Safety compliance and escalate any immediate issues to line management. Provide high levels of customer service and ensure the company is always represented professionally. Entry Requirements A UK driving license & own transport Any experience working with electrics would be a bonus, but not essential Physically fit, and comfortable working at high and low heights Willingness to learn and a genuine interest in learning more about the wider fire and security industry National grade 5 (or equivalent) for English, Maths and Science, or above Excellent timekeeping. Strong work ethic. Trustworthy Excellent team player with fantastic customer service skils. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK

Job Title: AV Team Leader Location: London Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced AV Team Lead to be a key part of our London team, representing proAV. One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user s organisation who continue to invest in state-of-the-art technologies, services, and training. This is an exciting opportunity for an exceptional, experienced AV Team Lead to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Primary point of contact onsite for our client. Staff leadership and mentorship to the onsite team/s and rota. Provide comprehensive reporting to the service delivery and account manager. Providing a senior level of technical support at the point of escalation. Operational Coordination between proAV teams including the technical helpdesk, field service, projects teams and client liaison. To work with proAV technical teams to provide accurate technical advice when required. To carry out detailed regular room checks. Meeting room support for VIP s. Coordination of software/firmware upgrades. Provide technical support to AV/VC users. Supporting video conference calls including liaising with remote offices in respect to the setup and running of video conference calls (technologies include Prime Video / Intercall / Blue Jeans and WebEx). To assist/manage with all ads/moves/changes (small works) onsite. To ensure any changes are implemented seamlessly as per the agreed requirement and with minimal impact on the business. To ensure users are trained in the operation of AV/VC technologies deployed to site. To identify and evaluate gaps in how the client uses the technology and make appropriate recommendations to the client for any future changes that would provide further benefits. To undertake manufacturer training courses as appropriate to ensure knowledge base is maintained. To ensure all break-fix activities are carried out under the contracted terms and within the agreed SLA s. To arrange all preventative maintenance activities and produce via proAV helpdesk the appropriate reports detailing works carried out and any key activities/concerns that may require further attendance/consideration. Manage consumables and stock holding of onsite spares. Manage meet & greet service as required to assist all meetings that require AV/VC technician support. Manage rotas and junior technician. To ensure all associated activities that comprise the AV service are delivered seamlessly and with maximum efficiency. To be a point of escalation through to the proAV account manager. To advise and report on the service delivery to the proAV account manager and/or client s management team. To ensure services are delivered in line with client policies (CSR/environmental/security) and strategies. Desirable skills: Excellent communications skills. Knowledge of current AV and VC equipment and systems. Practical knowledge of project deployment. Manufacturers training. Relevant technical accreditations. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.

About The Role AV (Audio Visual) experience is essiential for this role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Client Direct Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Client Direct Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client. Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays. Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP s that drive consistency. Liaison with other internal departments, clients and contractors / AV integrators. Ensure that the H&S files are in place for your projects and that safe systems of work are put in place. Understand the contractual requirements of your projects and local regulations in regions. Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner adhering to client sign off procedures. Manage the setup elements of systems to prove the concept. Deal with all aspects of the financial management of your projects including invoicing and variations. Deal with all aspects interfacing of audio visual systems the client s buildings this will encompass both hardware and software interfaces. Represent the company at a senior level with the necessary level of professional conduct and presentation. To develop your knowledge from both experience and research to become an expert in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting. Ensuring the client platforms are updated to include timesheets and project notes all reporting to be real time. Attend pretender interviews as required by the client being impartial at all times. Demonstrate Technical knowledge of: AVoIP Video, Audio and USB distribution, routing etc over the network. Crestron NVX, Extron NAV, Q-Sys NV and the likes) Bandwidth considerations especially with larger networks with uplinks to other switches. Dante/AES67 Primarily understanding audio over the network, how clocking works, distribution, bandwidth and layer 2 distribution. IP Networks (VLANS, DNS, Multicast/Unicast, PTP) Understanding IP networks for AVoIP, Dante, IPTV, IP addressing and VLAN routing DSP design/ concept Having an understanding how Audio DSP s work; licences needed if applicable. Dante channel counts and limitations depending on device models. Ideally having some DSP design knowledge Conferencing and audio reproduction. Audio basics understanding signal levels, sound reinforcement, echo cancellation, equalisation and audio delays for larger spaces System design (Schematics and workflow) AV signal flow and overall design understanding with the ability to spot errors or issues System build (M&E, containment, power and data requirements) Mechanical build of the space including the requirements needed to support the AV needs. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.

What Are We Looking For? Owing to our continued success, Future Group is looking to recruit a motivated individual to join our team as Civil Ganger, to assist with the successful delivery of projects within the Telecommunications industry. As Future Group continues to grow, we re expanding our horizons diving into a wider range of civil projects and unlocking exciting new opportunities. Here at Future Group we don t just provide technical support, we truly believe in partnering with our clients and our commitment to developing our employees is paramount to our success. Please note there may some travel and working away from home required as part of this role with accommodation provided by Future Group. Some of Your Key Duties Include: Carry out removal of blockages within existing duct networks. Installation of ducting for fibre cabling. Safe operation of plant and machinery. Box and chamber removal/replacement. Trenching, excavation, and reinstatement works. Ensure safe practices are carried out at all times. Carry out all other tasks as requested within the post holder s appropriate skill set. What Do You Need? Valid Street Works (NRSWA) ticket mandatory. Valid CSCS card. Demonstrable experience within telecoms civils or general groundworks. Self-motivated with the ability to work independently as well as lead and support team activities. Proactive approach with a willingness to learn, adapt, and apply new methods and technologies. Strong organisational skills with the ability to prioritise workload and meet deadlines in a fast-paced environment. Full UK Driving Licence. Who Are We? Established in 2010, Future Group are a leading UK provider of multi-service solutions specialising in networking, telecommunications, structured cabling, audio-visual systems, security, networking, civil engineering and asbestos services across a range of sectors. Our services are designed around the specific needs of our clients, ensuring reliable and efficient delivery from initial consultation through to project completion. At Future Group, our mission is to exceed customer expectations through motivated and ambitious pursuits of excellence. We are driven by our relentless dedication to innovation, quality, and unparalleled service. With a passionate commitment to delivering exceptional results, we strive to continuously raise the bar in our industry. What Future Group Offer To build successful teams and drive the level of quality that Future Group is renowned for, we know we need the best people in the industry. Not only do we require the relevant skillsets, but we also need people with the right attitude and mentality to thrive and grow in an innovative and fast-paced environment. With Future Group, you ll be given every opportunity to set the path of your own career and work within a dynamic team. If you re interested in a career with a company that will harness your skills and provide you with the support to create your own future, apply now.

About The Role AV (Audio Visual) experience is essiential for this role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Project Manager to be a key part of our Projects Delivery Department, representing proAV, taking full responsibility for ensuring the successful and profitable deployment of an end-to-end programme. They will be entrusted with the responsibility of working alongside the sales, operational and engineering teams in managing project scope for a range of client direct and construction projects. This is an exciting opportunity for an exceptional, experienced Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Perform work on multiple projects within the budgeted cost and to the satisfaction of the client Ensure successful and profitable execution by following standards and supporting the implementation of processes and SOP s that drive consistency Liaison with other internal departments, clients and contractors Ensure that the H&S files are in place for your projects and that safe systems of work are put in place Understand the contractual requirements of your projects Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner Manage the setup elements of systems to prove the concept Deal with all aspects of the financial management of your projects including invoicing and variations ensuring that we are not financial exposed and get paid in a timely fashion Deal with all aspects interfacing of audio visual systems into our client s buildings this will encompass both hardware and software interfaces Represent the company at a senior level with the necessary level of professional conduct and presentation To develop your knowledge from both experience and research to become an expert in one or more of a particular area of our project work to whom others in the organisation can refer. Produce project documentation through the lifecycle of the project i.e. Programme of works, reporting, CRM Monitor the progress and performance against the programme, identifying, resolving, escalating operational problems and minimizing delays Attend pretender interviews, supporting sales and estimating Desirable skills: Possess a good underpinning technical knowledge of Electronics and Audio Visual Systems An understanding of contracts and commercial processes Ability to plan and organise projects and schedule work Ability to prioritize and work under pressure is essential Competent to a high level of computer literacy Able to work as part of a team Ability to think laterally finding an appropriate solution to fulfil an application Good communication skills both verbal and written, being able to communicate with company executives to building contractors Ability to work to the highest quality standards, with attention to detail ensuring that we complete our work thoroughly, never walking away from a problem. Organised and flexible with the ability to approach different types of tasks during the working day Demonstrate a professional, enthusiastic & committed approach at all times. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.

IT Technician Southwest London Up to 32,500 + 30 Days Holiday + Great Pension + Lunch Provided + Training and Development + Monday to Friday Are you an IT Technician or 1st Line Support looking for a varied role where you can develop your technical skills and gain hands on experience across hardware, networks, systems, and user support? Do you want to join a friendly and highly technology-focused environment where no two days are the same, offering the chance to learn from experienced 2nd and 3rd line engineers while working in a supportive team? This well established and highly regarded education provider is known for its welcoming culture, excellent facilities, and strong investment in technology across the school. Staff enjoy a friendly and accommodating environment where teamwork and flexibility are valued, alongside the opportunity to develop technical skills across a wide range of systems and devices. With a highly tech enabled environment including laptops, iPads, AV equipment and classroom technology, this role offers exceptional variety and exposure. In this role, you will provide hands on IT support across the school, working closely with staff and students to resolve day to day technical issues. You will support a broad range of technology including hardware, Active Directory, laptops, iPads, networking, projectors, classroom equipment and audio-visual systems. This is a highly varied, practical role where you could be troubleshooting user issues one moment and supporting IT equipment installations the next. Working alongside experienced senior IT staff, you will gain valuable exposure to both 1st and some 2nd line support responsibilities. The ideal candidate will have experience in a 1st Line IT Support, IT Technician or Service Desk position and be someone who enjoys problem solving and learning new skills. Knowledge of hardware, networking or Active Directory would be beneficial, but attitude, flexibility and a willingness to learn are the most important factors. This is an excellent opportunity for an aspiring IT professional looking to broaden their skills in a stable and supportive environment, offering real hands-on learning, fantastic variety, and an outstanding work life balance. The Role: Provide hands on IT support across a highly tech enabled school environment Support laptops, iPads, projectors, AV equipment, networking and user issues Gain exposure to Active Directory, hardware troubleshooting and IT systems Work closely with experienced 2nd and 3rd line engineers to develop skills Monday to Friday, fully site based (8:25am - 4:30pm, shorter hours during school holidays) The Person: Experience in a 1st Line IT Support, IT Technician or similar role Keen to develop and broaden technical skills Good attitude, adaptable and happy working in a varied environment Exposure to hardware, networking or Active Directory advantageous Strong communication skills and enjoys helping people Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Audio Visual Helpdesk Engineer Officed Based Only £32,000 - £35,000 per annum 8:30am 5:00pm Monday Friday Full Time, Permanent Basingstoke Our client is a market leading IT equipment service provider. They are seeking the right individual who is passionate about IT equipment (camera systems, microphones, speakers & office access devices) how it works and how to problem solve. This role will heavily involve telephone support and remote access looking into hardware layouts/schematics working your way through a ticketing system (suitable for someone at 1st & 2nd line support). Background needed for this role: Strong understanding of AV Cabling, HDMI Signalling, IP Networks, Unified Communication platforms (Microsoft Teams, Google, Zoom) Experienced with products from Extron, QSYS, Crestron, SY Electronics, Kramer, CYP Europe and others. Good knowledge of Audio-Visual & Video Conferencing Experienced with supporting customers via telephone Experienced with AV & IT hardware and software, including configuration, diagnosing and resolving problems Responsibilities Acting as the first point of contact for technical support via phone, email, chat, or ticketing systems. Troubleshooting a wide range of AV, UC and related technical issues. Logging, categorising, prioritising and managing incidents and service requests accurately. Communicating clearly with users, providing regular updates and setting expectations. Ensuring incidents and requests are resolved within agreed SLAs. Maintaining accurate ticket notes and technical documentation. Contributing to knowledge base content and identifying recurring issues. Delivering a consistently high level of customer service and user satisfaction. Working with third line teams, vendors and external partners when required. Other Onsite parking Product training provided All in 32 days holiday (20 days to use, +3 days between Christmas & New Years +1 day for your birthday +8 bank holidays) Pension scheme Embracing diversity in all its forms, our client is an equal opportunity employer. They welcome individuals from all walks of life, irrespective of race, gender, age, disability, sexual orientation, religion, or belief. By applying through Green Folk Recruitment, you consent to share your information with our client for recruitment purposes. We handle your data with care, aligning with our privacy policy for recruitment-related activities. Please be informed that all final hiring decisions rests solely with our client. Should you have any inquiries, kindly direct them to Green Folk Recruitment for a transparent and streamlined recruitment experience. Green Folk Ltd is acting as a recruitment agency in relation to this vacancy.

What Are We Looking For? Owing to our continued success, Future Group is looking to recruit a motivated individual to join our team as a Project Coordinator, to assist with the successful delivery of projects within the Telecommunications industry. As Future Group continues to grow, we re expanding our horizons diving into a wider range of civil projects and unlocking exciting new opportunities. Here at Future Group we don t just provide technical support, we truly believe in partnering with our clients and our commitment to developing our employees is paramount to our success. Some of Your Key Duties Include: Preparation of site and office documentation including RAMS as required. Issue of documentation to clients and suppliers as required. Organise resource, subcontractors, materials, access, etc as required to safely deliver projects on time. Provide multi-project programmes and or trackers to identify resource constraints. Creating and organising work parks for project and site teams. Organise travel and bookings for project teams. Carry out all other tasks as requested within the post holder s appropriate skill set. What Do You Need? Excellent IT skills (MS Office Outlook, Word and Excel in particular). Experience working within a fast paced environment, managing multiple project demands. Any experience within the utility, engineering or construction sector would be advantageous. Excellent communication skills, both written and verbal. Strong organisational skills with the ability to prioritise workload and meet deadlines in a fast-paced environment. Full UK Driving Licence. Who Are We? Established in 2010, Future Group are a leading UK provider of multi-service solutions specialising in networking, telecommunications, structured cabling, audio-visual systems, security, networking, civil engineering and asbestos services across a range of sectors. Our services are designed around the specific needs of our clients, ensuring reliable and efficient delivery from initial consultation through to project completion. At Future Group, our mission is to exceed customer expectations through motivated and ambitious pursuits of excellence. We are driven by our relentless dedication to innovation, quality, and unparalleled service. With a passionate commitment to delivering exceptional results, we strive to continuously raise the bar in our industry. What Future Group Offer To build successful teams and drive the level of quality that Future Group is renowned for, we know we need the best people in the industry. Not only do we require the relevant skillsets, but we also need people with the right attitude and mentality to thrive and grow in an innovative and fast-paced environment. With Future Group, you ll be given every opportunity to set the path of your own career and work within a dynamic team. If you re interested in a career with a company that will harness your skills and provide you with the support to create your own future, apply now.

Your new companyWe are currently recruiting for an IT Support Engineer to join a pioneering organisation based on Oxford Science Park on a permanent basis. You will be joining a well-established organisation with a strong focus on delivering high-quality IT services to its users. The business places real importance on user experience, service reliability and continuous improvement, providing a collaborative environment where IT plays a key role in day-to-day operations. Your new roleAs an IT Support Engineer, you will provide 1st and some 2nd line technical support across the organisation, resolving the majority of incidents and service requests at the first point of contact. You will support a range of technologies including end-user devices, identity and access management, collaboration platforms and basic audio-visual systems, ensuring a seamless and professional experience for users. You will take ownership of issues from initial logging through to resolution, maintaining clear and timely communication throughout. The role will involve supporting Windows and macOS environments, with some exposure to Linux, alongside managing Joiners, Movers and Leavers processes to ensure accurate provisioning and decommissioning of accounts and equipment. Working within an ITIL-aligned framework, you will ensure tickets are correctly logged, prioritised and documented. You will also contribute to the ongoing improvement of the service through automation, scripting and knowledge sharing, helping to reduce manual effort and prevent repeat incidents. Collaboration with second-line and specialist teams will be key to ensuring effective escalation and identifying root causes. What you'll need to succeedTo be successful in this role, you will bring strong hands-on experience supporting Windows and macOS environments within an enterprise setting. You will have a working knowledge of Microsoft 365, Okta and identity and access management principles, alongside experience operating within ITIL-based service environments. You will be confident using service desk tools such as Jira and will understand ticketing best practice and workflows. Exposure to scripting or automation tools, such as PowerShell or Power Automate, would be advantageous, along with a willingness to continue developing in this area. Strong communication skills are essential, as you will need to translate technical issues into clear, user-friendly language while delivering a consistently professional and empathetic service. What you'll get in returnIn return, you will have the opportunity to work in a supportive and forward-thinking IT team where your contribution to service improvement will be recognised. You will gain exposure to a broad technology stack and be encouraged to develop your skills in automation, process improvement and service management. A salary up to 35,000 plus 2,500 annual travel allowance, full benefits package TBC shortly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Become an IN2 Freelancer! £(Apply online only) Per Day depending on experience. We are actively seeking freelance/contract AV/VC Engineers across the UK to work on-site at Financial institutions and large corporate customer sites. Suitable candidates will be available for a quick start and have customer facing, corporate experience providing technical support involving all aspects of audio visual, video conferencing, displays and presentations. Our contract / freelance roles would suit a seasoned freelancer looking for additional days/weeks work, or alternatively, someone in between jobs or out of work looking for a short to medium term solution. Please note, actual day rates are dependent on specific site and experience/skill-set of workers. Desired Service Engineer experience: Fault finding and resolution: Identifying and resolving issues with AV systems at customers' sites through thorough troubleshooting and diagnostic techniques. On-site repairs: Performing necessary repairs and component replacements on AV equipment directly at customers' sites, maximizing efficiency and minimizing downtime. Detailed reports and documentation: Creating detailed reports after each service visit, documenting identified faults, actions taken, and any additional maintenance or remedial actions required, providing clear and concise information for future reference. Desired Installation Engineer Experience: Installation of AV systems: Expertly installing and integrating a diverse range of AV/IT systems, including broadcast systems, displays, signage, video conferencing solutions, audio setups, control systems. Interpretation of written directives including schematic diagrams, M&E drawings and cable structures. Completion of first fix cable routing, pulling and cable identity, logging progress in working documents and schematics. If you are interested in this opportunity, please apply through the apply now button on this page or alternatively you can call the freelance team on (phone number removed) IN2-AV have decades of experience running temporary recruitment desks. We provide prompt weekly payment and full support with company formation or umbrella payroll set-up as well as contract compliance. Sound interesting? Apply today and one of our team will be in touch to discuss registration and our live freelance opportunities!

Are you a top of the pile Audio Visual / Videoconference field engineer now looking for a new working environment? I am looking for a London or home counties based candidate. This role will see you visiting end user clients in the City, greater London and further afield. The main aspect of this position is to fix faults (service) and to complete preventative maintenance checks to clients within the blue chip market place. You will have an excellent head on your shoulders for fault diagnostics and be able to find problems that occur on integrated AV / VC systems. This could be a simple connector or issue or something much darker. Hands on skills need to be second to none and you need to work in a quick / efficient manner whilst keeping the end user client happy and informed. All paperwork needs to be completed signed off and handed in on time. Previous experience with audio and video along with control systems is an absolute must. If your skills cover DSP / Bi-Amp / QSC, Qsys, Dante as well are a must. The role will offer training and development in industry related courses as well as further upward promotion within the company for the candidate that shows the aptitude and willingness to develop. So if you have the need to work for a more professional company then please send me your full detailed CV today. NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK / COMING TO THE UK TO BE CONSIDERED OR HAVE THE APPROPRIATE WORKING VISA AV AVIXA CRESTRON 101 FLEX DANTE QSYS DANTE AUDINATE CONTROL NETWORKING RACK CISCO RS232 RJ45 POLY CTS VC VIDEOCONFERENCE V/C AUDIOVISUAL AV AUDIO VIDEO VISUAL A/V AUDIO/VISUAL VIDEOWALL PROJECTOR AUTOMATION QSC LONDON BERKS BERKSHIRE BUCKS BUCKINGHAMSHIRE HERTS HERTFORDSHIRE SURREY KENT SURREY

Circa £35k + Work Van + Benefits Reading (Field Based) Permanent Your New Role Our client are an industry leading AV installation organisation, who due to growth are seeking a new and ambitious installation engineer. As one of their specially selected Engineers, you will be working with a team of experienced Installation Engineers in the Operations department. You will be key in the installation and integration of high-end corporate, education, and retail sector audio-visual systems, including video walls, digital signage, control systems, and conferencing systems. The role requires you to do the 1st and 2nd installations, working on the tools to deliver high level service to the end clients. Ensuring Your Success Ideally you will have previous AV experience, with a proven track record of high level installations. Strong mechanical skills are also a key part of ensuring your success. A strong understanding of Visual displays, with the ability to understanding drawings and instructions is key. You must hold a clean UK drivers licence. In Return Other than a strong basic salary and the opportunity to earn overtime, you will be working with some of the largest brands globally and have the opportunity to travel. Other benefits are also on offer.

AV Support / Service Engineer - This is a new fresh position seeking someone with at least 5years of service experience. The position is after a very technical AV Engineers that has the ability to fault find / fix and maintain integrated AV systems that have been installed in a one-off environment. You will look after 2 close sites that have state-of-the-art AV solutions. I will need you to have the right av and experience that encompasses the following: Large scale LED videowalls (Barco, Christie and beyond) Crestron Control Q-SYS AUDIO VIDEO CONTROL Good understanding of commercial audio Digital Signage Display systems Be client facing Be able to work in a time sensitive environment Be a Team player Be able to think outside the box Excellent hands-on AV skills If this position matches your skills and experience, then please send me your full CV that clearly shows all skills and certifications YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL SOUND AUDIO Q-SYS QSYS DSP CRESTRON VIDEOWALL LED BARCO DIGITAL SIGNAGE CHRISTIE MICRO-TILES SERVICE SUPPORT MAINTAIN MAINTENANCE BREAK FIX LONDON ESSEX KENT