Job Description At AJ Bell, we're committed to delivering straightforward, high quality services that help customers invest with confidence. As we continue to grow, we're looking for a Head of Customer Controls to play a key leadership role in strengthening control oversight, customer outcomes and operational governance across our Customer Services function. This is a senior leadership role reporting to the Customer Services Director, with responsibility for building and leading a robust customer controls framework that supports operational efficiency, regulatory compliance and fair customer outcomes. You'll combine strategic oversight with hands-on leadership, working closely with senior stakeholders across Customer Services, Risk, Compliance, Finance and Change to ensure our controls environment remains effective, proportionate and fit for the future. What you'll be doing: You'll lead the development and ongoing enhancement of our Customer Controls function, ensuring strong governance, meaningful reporting and effective control oversight across Customer Services activity. Key responsibilities include Leading and developing the Customer Controls framework, ensuring key risks, controls, ownership and assurance activity are clearly defined and maintained Providing oversight of customer related regulatory obligations, including complaint handling, Consumer Duty, vulnerable customer processes and customer communications Managing the Operational Fraud Team, providing leadership across fraud prevention, detection, case oversight and escalation Designing and delivering a proportionate assurance programme, including control testing, quality checks and remediation tracking Developing clear, insightful MI to support senior management, committees and board reporting Ensuring risks, incidents and control weaknesses are identified early, escalated appropriately and addressed effectively Partnering with Finance to monitor budgets, efficiency measures and operational performance across Customer Services Supporting operational change by embedding controls into new processes, systems and customer journeys Leading continuous improvement activity to strengthen controls, reduce risk and improve customer outcomes What we're looking for Strong operational controls leadership experience in a regulated financial services environment, ideally within investments, pensions, wealth or platform services. Proven experience leading risk, controls, quality assurance or operational oversight teams Strong understanding of FCA expectations relevant to customer operations, including Consumer Duty and complaint handling Experience building governance frameworks, assurance plans and control reporting Strong stakeholder management skills, with the ability to influence and challenge constructively at senior level Excellent analytical and reporting capability, with strong MI and data interpretation skills Confidence translating complex control issues into clear actions and decisions Strong written communication skills, including production of governance papers and senior reporting Experience managing teams and developing capability within a control environment Relevant professional qualifications such as ICA, CISI or CII would be beneficial, although equivalent practical experience is equally valued. About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 28 days holiday, increasing with service + buy/sell scheme + bank holidays 8% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.
May 26, 2026
Full time
Job Description At AJ Bell, we're committed to delivering straightforward, high quality services that help customers invest with confidence. As we continue to grow, we're looking for a Head of Customer Controls to play a key leadership role in strengthening control oversight, customer outcomes and operational governance across our Customer Services function. This is a senior leadership role reporting to the Customer Services Director, with responsibility for building and leading a robust customer controls framework that supports operational efficiency, regulatory compliance and fair customer outcomes. You'll combine strategic oversight with hands-on leadership, working closely with senior stakeholders across Customer Services, Risk, Compliance, Finance and Change to ensure our controls environment remains effective, proportionate and fit for the future. What you'll be doing: You'll lead the development and ongoing enhancement of our Customer Controls function, ensuring strong governance, meaningful reporting and effective control oversight across Customer Services activity. Key responsibilities include Leading and developing the Customer Controls framework, ensuring key risks, controls, ownership and assurance activity are clearly defined and maintained Providing oversight of customer related regulatory obligations, including complaint handling, Consumer Duty, vulnerable customer processes and customer communications Managing the Operational Fraud Team, providing leadership across fraud prevention, detection, case oversight and escalation Designing and delivering a proportionate assurance programme, including control testing, quality checks and remediation tracking Developing clear, insightful MI to support senior management, committees and board reporting Ensuring risks, incidents and control weaknesses are identified early, escalated appropriately and addressed effectively Partnering with Finance to monitor budgets, efficiency measures and operational performance across Customer Services Supporting operational change by embedding controls into new processes, systems and customer journeys Leading continuous improvement activity to strengthen controls, reduce risk and improve customer outcomes What we're looking for Strong operational controls leadership experience in a regulated financial services environment, ideally within investments, pensions, wealth or platform services. Proven experience leading risk, controls, quality assurance or operational oversight teams Strong understanding of FCA expectations relevant to customer operations, including Consumer Duty and complaint handling Experience building governance frameworks, assurance plans and control reporting Strong stakeholder management skills, with the ability to influence and challenge constructively at senior level Excellent analytical and reporting capability, with strong MI and data interpretation skills Confidence translating complex control issues into clear actions and decisions Strong written communication skills, including production of governance papers and senior reporting Experience managing teams and developing capability within a control environment Relevant professional qualifications such as ICA, CISI or CII would be beneficial, although equivalent practical experience is equally valued. About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 28 days holiday, increasing with service + buy/sell scheme + bank holidays 8% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.
Closing Date: 29th May 2026 The Role We are looking for a Software Engineer to join the Accounting, Banking & Property (ABP) team within Nando's UK & Ireland Technology function. This role will contribute to the delivery of new projects while also helping to strengthen the reliability, maintainability, and observability of existing systems through improved monitoring, alerting, automation, and testing practices. You will work closely with Finance, Property, Sustainability, and Technology teams to build and support scalable solutions that improve operational efficiency across the business. Our Values at Nando's At Nando's, our values shape the way we work, collaborate, and grow together: Pride - We take pride in everything we do, from the quality of our work to the experience we create. Passion - We care deeply about our people, our customers, and delivering meaningful impact. Courage - We challenge the status quo, embrace innovation, and are not afraid to try new ideas. Integrity - We do the right thing, acting honestly and responsibly in all that we do. Family - We support one another, celebrate individuality, and work together as one team. About the ABP Team The Accounting, Banking & Property (ABP) team supports Nando's Finance and Property departments by maintaining and administering key integrations with third-party platforms including: Rydoo Unit4 Financials Medius Anaplan The team also owns and maintains a financial data lake and associated pipelines responsible for processing and storing finance and property-related data. Finance Our mission within Finance is to modernise and transform financial processes through a combination of in-house engineering and strategic third-party integrations. Property & Sustainability Within Property and Sustainability, the team supports initiatives focused on operational efficiency, sustainability, and long-term business improvement. Technology Stack Our technology stack primarily consists of: Backend: Golang and Python Frontend: TypeScript with Next.js Cloud Platform: Google Cloud Platform (Cloud Run) Infrastructure as Code: Terraform Key Stakeholders You will work closely with stakeholders across the business, including: Finance teams (Cash & Banking, Purchase Ledger, Expenses, etc.) Property Sustainability Head of Technology & Engineering Third-party suppliers and partners Restaurant operations teams across the wider business Responsibilities As a Software Engineer within the ABP team, you will have the opportunity to work across a broad range of products and services that support the efficient operation of the Nando's restaurant business. Key responsibilities include: Designing, building, and maintaining scalable software solutions and integrations. Contributing across the full software lifecycle - from inception and design through to deployment, operation, and continuous improvement. Developing backend services, APIs, data pipelines, and user interfaces. Supporting infrastructure and deployment automation practices. Monitoring system health, availability, latency, and operational performance. Improving reliability through automation, alerting, observability, and testing. Participating in incident response and contributing to blameless postmortems. Collaborating with stakeholders to understand and solve business challenges. Promoting engineering best practices and sustainable development approaches. Supporting a "you build it, you run it" engineering culture. Skills & Experience Required Strong proficiency in one or more of the following languages: Golang Python TypeScript Proven experience working as a Software Engineer in a commercial environment. Experience working within Agile delivery teams and practices. Strong problem-solving and analytical skills. Excellent communication skills with the ability to work effectively with both technical and non-technical stakeholders. Ability to troubleshoot, debug, optimise code, and automate routine processes. Interest in designing, analysing, and supporting distributed systems. A proactive mindset with strong ownership and accountability. Desirable Skills Experience writing and maintaining automated test suites. Experience with Terraform and Infrastructure as Code. Experience deploying and operating cloud-native applications, ideally within Google Cloud Platform (GCP). Familiarity with monitoring and observability tooling. Why Join Nando's? At Nando's, technology plays a critical role in helping us deliver great experiences to our customers and teams. You'll be joining a collaborative engineering environment where you can make a meaningful impact across the business while working with modern technologies and passionate people. Heart and soul. Passion and personality. You may know us as the home of PERi-PERi goodness, but we're actually a people-first, chicken-second kind of place.
May 26, 2026
Full time
Closing Date: 29th May 2026 The Role We are looking for a Software Engineer to join the Accounting, Banking & Property (ABP) team within Nando's UK & Ireland Technology function. This role will contribute to the delivery of new projects while also helping to strengthen the reliability, maintainability, and observability of existing systems through improved monitoring, alerting, automation, and testing practices. You will work closely with Finance, Property, Sustainability, and Technology teams to build and support scalable solutions that improve operational efficiency across the business. Our Values at Nando's At Nando's, our values shape the way we work, collaborate, and grow together: Pride - We take pride in everything we do, from the quality of our work to the experience we create. Passion - We care deeply about our people, our customers, and delivering meaningful impact. Courage - We challenge the status quo, embrace innovation, and are not afraid to try new ideas. Integrity - We do the right thing, acting honestly and responsibly in all that we do. Family - We support one another, celebrate individuality, and work together as one team. About the ABP Team The Accounting, Banking & Property (ABP) team supports Nando's Finance and Property departments by maintaining and administering key integrations with third-party platforms including: Rydoo Unit4 Financials Medius Anaplan The team also owns and maintains a financial data lake and associated pipelines responsible for processing and storing finance and property-related data. Finance Our mission within Finance is to modernise and transform financial processes through a combination of in-house engineering and strategic third-party integrations. Property & Sustainability Within Property and Sustainability, the team supports initiatives focused on operational efficiency, sustainability, and long-term business improvement. Technology Stack Our technology stack primarily consists of: Backend: Golang and Python Frontend: TypeScript with Next.js Cloud Platform: Google Cloud Platform (Cloud Run) Infrastructure as Code: Terraform Key Stakeholders You will work closely with stakeholders across the business, including: Finance teams (Cash & Banking, Purchase Ledger, Expenses, etc.) Property Sustainability Head of Technology & Engineering Third-party suppliers and partners Restaurant operations teams across the wider business Responsibilities As a Software Engineer within the ABP team, you will have the opportunity to work across a broad range of products and services that support the efficient operation of the Nando's restaurant business. Key responsibilities include: Designing, building, and maintaining scalable software solutions and integrations. Contributing across the full software lifecycle - from inception and design through to deployment, operation, and continuous improvement. Developing backend services, APIs, data pipelines, and user interfaces. Supporting infrastructure and deployment automation practices. Monitoring system health, availability, latency, and operational performance. Improving reliability through automation, alerting, observability, and testing. Participating in incident response and contributing to blameless postmortems. Collaborating with stakeholders to understand and solve business challenges. Promoting engineering best practices and sustainable development approaches. Supporting a "you build it, you run it" engineering culture. Skills & Experience Required Strong proficiency in one or more of the following languages: Golang Python TypeScript Proven experience working as a Software Engineer in a commercial environment. Experience working within Agile delivery teams and practices. Strong problem-solving and analytical skills. Excellent communication skills with the ability to work effectively with both technical and non-technical stakeholders. Ability to troubleshoot, debug, optimise code, and automate routine processes. Interest in designing, analysing, and supporting distributed systems. A proactive mindset with strong ownership and accountability. Desirable Skills Experience writing and maintaining automated test suites. Experience with Terraform and Infrastructure as Code. Experience deploying and operating cloud-native applications, ideally within Google Cloud Platform (GCP). Familiarity with monitoring and observability tooling. Why Join Nando's? At Nando's, technology plays a critical role in helping us deliver great experiences to our customers and teams. You'll be joining a collaborative engineering environment where you can make a meaningful impact across the business while working with modern technologies and passionate people. Heart and soul. Passion and personality. You may know us as the home of PERi-PERi goodness, but we're actually a people-first, chicken-second kind of place.
Help build one of the world's first AI-driven output checking systems for health research. At UK Biobank, we're developing new technologies that will help researchers safely access and use some of the world's richest biomedical datasets. This role sits within a team building what is believed to be the world's first automated output checking system for trusted research environments using AI and cloud-native technologies to help ensure researchers can only export files regarded as safe. It's a rare opportunity to work on something genuinely new, technically challenging, and mission-driven. Can you do it? You'll join a growing engineering team focused on developing and integrating the Automated Output Checking System across UK Biobank's internal and external research platforms. Working across backend services, frontend applications, APIs, and cloud infrastructure, you'll help build secure and scalable integrations between access management systems, research analysis platforms, trusted research environments, and supplier-built services. This role combines full-stack engineering, cloud technologies, and emerging AI-driven approaches, giving you exposure to modern system design while contributing to technology that supports global research. You will be responsible for: Building and maintaining scalable, secure, cost-efficient and maintainable full-stack applications using Python (backend) and TypeScript (frontend), including relational and non-relational database management systems on AWS. Developing responsive and accessible user interfaces using modern front-end frameworks (e.g., React with TypeScript) Assisting in implementing CI/CD pipelines and automated deployment processes Ensuring appropriate logging, monitoring, and basic observability are implemented within developed components. Participating in development of AI-driven validation and rule-based decision logic under guidance Is this you? To be successful, you will have experience in: Full-stack software development within a product or delivery team Developing backend development using Python frameworks such as FastAPI, Flask, or similar Frontend applications using TypeScript and frameworks such as React or Vue Working with cloud platforms, preferably AWS Microservices and API-based architectures SQL and/or NoSQL databases Working hours are 35 hours per week, Monday to Friday, with some flexibility, 2 days onsite with hybrid working available. Located in Greater Manchester (initially based in Stockport with a move to Manchester Science Park mid to late 2026). Our passion for diversity and equality means creating a work environment for all employees that is welcoming, respectful, engaging, and enriched with opportunities for personal and professional development. We actively welcome applications from people with disabilities, long-term health conditions, neurodivergent candidates, and those with diverse thinking styles. We are committed to making reasonable adjustments throughout our recruitment process and in the workplace so that everyone can perform at their best. If you require any adjustments during the recruitment process, please contact Tommy Wilson at j so we can support you Your Wellbeing Matters to Us Our wellbeing score on Indeed is rated as 77% (High), reflecting how people experience working here day-to-day. Colleagues often highlight a strong sense of purpose, supportive team culture, and the opportunity to grow. There's a real focus on learning, flexibility, and feeling valued, whether that's developing new skills, contributing ideas, or building a career within Data & Technology. Benefits ️ 26 Days' Annual Leave - Plus Bank Holidays Holiday Buy Scheme Birthday Leave USS Pension Scheme Healthcare Cash Plan Enhanced Family Leave Cycle to Work Scheme Season Ticket Loan Professional Subscriptions £500 annual training budget ️ Free On-Site Gym ️ Subsidised Canteen Lunches Free Car Parking ️ Employee Discounts Portal Employee Assistance Programme Annual Flu Vaccination ️ Life Assurance Cover About UK Biobank UK Biobank is a large-scale biomedical database and research resource containing in-depth genetic and health information from half a million UK participants. The database, the largest and most comprehensive of its kind in the world, is anonymised and made widely accessible by UK Biobank to global researchers who use it to find new scientific discoveries about common and life-threatening diseases - such as cancer, heart disease and stroke which strike in mid-later life. UK Biobank is an innovative organisation with over 350 staff across four sites in the UK that fosters an engaging environment and supports the development of our staff. Our dedicated teams work alongside the world's leading biomedical scientists in our joint mission to improve public health.
May 26, 2026
Full time
Help build one of the world's first AI-driven output checking systems for health research. At UK Biobank, we're developing new technologies that will help researchers safely access and use some of the world's richest biomedical datasets. This role sits within a team building what is believed to be the world's first automated output checking system for trusted research environments using AI and cloud-native technologies to help ensure researchers can only export files regarded as safe. It's a rare opportunity to work on something genuinely new, technically challenging, and mission-driven. Can you do it? You'll join a growing engineering team focused on developing and integrating the Automated Output Checking System across UK Biobank's internal and external research platforms. Working across backend services, frontend applications, APIs, and cloud infrastructure, you'll help build secure and scalable integrations between access management systems, research analysis platforms, trusted research environments, and supplier-built services. This role combines full-stack engineering, cloud technologies, and emerging AI-driven approaches, giving you exposure to modern system design while contributing to technology that supports global research. You will be responsible for: Building and maintaining scalable, secure, cost-efficient and maintainable full-stack applications using Python (backend) and TypeScript (frontend), including relational and non-relational database management systems on AWS. Developing responsive and accessible user interfaces using modern front-end frameworks (e.g., React with TypeScript) Assisting in implementing CI/CD pipelines and automated deployment processes Ensuring appropriate logging, monitoring, and basic observability are implemented within developed components. Participating in development of AI-driven validation and rule-based decision logic under guidance Is this you? To be successful, you will have experience in: Full-stack software development within a product or delivery team Developing backend development using Python frameworks such as FastAPI, Flask, or similar Frontend applications using TypeScript and frameworks such as React or Vue Working with cloud platforms, preferably AWS Microservices and API-based architectures SQL and/or NoSQL databases Working hours are 35 hours per week, Monday to Friday, with some flexibility, 2 days onsite with hybrid working available. Located in Greater Manchester (initially based in Stockport with a move to Manchester Science Park mid to late 2026). Our passion for diversity and equality means creating a work environment for all employees that is welcoming, respectful, engaging, and enriched with opportunities for personal and professional development. We actively welcome applications from people with disabilities, long-term health conditions, neurodivergent candidates, and those with diverse thinking styles. We are committed to making reasonable adjustments throughout our recruitment process and in the workplace so that everyone can perform at their best. If you require any adjustments during the recruitment process, please contact Tommy Wilson at j so we can support you Your Wellbeing Matters to Us Our wellbeing score on Indeed is rated as 77% (High), reflecting how people experience working here day-to-day. Colleagues often highlight a strong sense of purpose, supportive team culture, and the opportunity to grow. There's a real focus on learning, flexibility, and feeling valued, whether that's developing new skills, contributing ideas, or building a career within Data & Technology. Benefits ️ 26 Days' Annual Leave - Plus Bank Holidays Holiday Buy Scheme Birthday Leave USS Pension Scheme Healthcare Cash Plan Enhanced Family Leave Cycle to Work Scheme Season Ticket Loan Professional Subscriptions £500 annual training budget ️ Free On-Site Gym ️ Subsidised Canteen Lunches Free Car Parking ️ Employee Discounts Portal Employee Assistance Programme Annual Flu Vaccination ️ Life Assurance Cover About UK Biobank UK Biobank is a large-scale biomedical database and research resource containing in-depth genetic and health information from half a million UK participants. The database, the largest and most comprehensive of its kind in the world, is anonymised and made widely accessible by UK Biobank to global researchers who use it to find new scientific discoveries about common and life-threatening diseases - such as cancer, heart disease and stroke which strike in mid-later life. UK Biobank is an innovative organisation with over 350 staff across four sites in the UK that fosters an engaging environment and supports the development of our staff. Our dedicated teams work alongside the world's leading biomedical scientists in our joint mission to improve public health.
Based in Oldham, North Manchester our client, a successful engineering business are looking for a Receptionist & Fleet Administrator to join their expanding team. This permanent, office-based job opportunity offers a fantastic chance to become part of an established team, supporting with a busy switchboard whilst also managing the company's vehicle fleet. The ideal candidate will need to have previous switchboard experience. Whilst fleet experience would be beneficial, full training can be provided, therefore previous experience is not essential. The standard working hours will be 8.00am - 4.30pm Monday - Friday with a 45-minute lunch break. However, flexibility will be required to cover reception responsibilities during periods of absence or holidays. THE JOB Key Responsibilities: Reception duties: Provide reception and switchboard support, including answering calls professionally, assisting with visitors, and supporting with any ad hoc administrative task to ensure smooth daily operations Fleet duties: Manage all fleet-related administration for approximately 100 vehicles, including booking MOTs, scheduling servicing and repairs, and handling registration transfers Raise and process purchase orders, ensuring timely approvals and documentation Coordinate with insurance brokers regarding vehicle changes, incidents, and claims, maintaining accurate records Update and maintain tracking and dashcam administration systems effectively Manage fuel cards, including ordering and cancelling as necessary Liaise with the relevant teams to minimise engineers downtime due to fleet-related issues THE PERSON A current, valid driving licence is essential as you will on occasion need to drive the company vehicles Previous reception / switchboard experience is essential Excellent verbal and written communication skills Good people skills with an approachable and professional manner Ability to use sound judgment and oversee sensitive information with discretion A calm, level-headed approach suited to a target-driven, high-pressure environment Self-motivated with the ability to prioritise independently and motivate others A team-player who can contribute positively to the workplace culture and foster a supportive environment THE BENEFITS A great working environment that encourages collaboration and professional development Onsite secure parking 20 days holiday + the bank holidays (increases with length of service to 25) Company pension Employee Assistance Programme Life Insurance Scheme Annual bonus Free on-site gym Private medical insurance after 3 years service If you are highly organised, proactive, and ready to take on this exciting new role, we would love to hear from you. Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship.
May 26, 2026
Full time
Based in Oldham, North Manchester our client, a successful engineering business are looking for a Receptionist & Fleet Administrator to join their expanding team. This permanent, office-based job opportunity offers a fantastic chance to become part of an established team, supporting with a busy switchboard whilst also managing the company's vehicle fleet. The ideal candidate will need to have previous switchboard experience. Whilst fleet experience would be beneficial, full training can be provided, therefore previous experience is not essential. The standard working hours will be 8.00am - 4.30pm Monday - Friday with a 45-minute lunch break. However, flexibility will be required to cover reception responsibilities during periods of absence or holidays. THE JOB Key Responsibilities: Reception duties: Provide reception and switchboard support, including answering calls professionally, assisting with visitors, and supporting with any ad hoc administrative task to ensure smooth daily operations Fleet duties: Manage all fleet-related administration for approximately 100 vehicles, including booking MOTs, scheduling servicing and repairs, and handling registration transfers Raise and process purchase orders, ensuring timely approvals and documentation Coordinate with insurance brokers regarding vehicle changes, incidents, and claims, maintaining accurate records Update and maintain tracking and dashcam administration systems effectively Manage fuel cards, including ordering and cancelling as necessary Liaise with the relevant teams to minimise engineers downtime due to fleet-related issues THE PERSON A current, valid driving licence is essential as you will on occasion need to drive the company vehicles Previous reception / switchboard experience is essential Excellent verbal and written communication skills Good people skills with an approachable and professional manner Ability to use sound judgment and oversee sensitive information with discretion A calm, level-headed approach suited to a target-driven, high-pressure environment Self-motivated with the ability to prioritise independently and motivate others A team-player who can contribute positively to the workplace culture and foster a supportive environment THE BENEFITS A great working environment that encourages collaboration and professional development Onsite secure parking 20 days holiday + the bank holidays (increases with length of service to 25) Company pension Employee Assistance Programme Life Insurance Scheme Annual bonus Free on-site gym Private medical insurance after 3 years service If you are highly organised, proactive, and ready to take on this exciting new role, we would love to hear from you. Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship.
Are you an experienced receptionist or administrative professional looking for an exciting new opportunity? Our client, an engineering company based in Oldham, North West, is seeking a proactive and organised Office Administrator to join their team for a 12-month fixed-term contract, covering maternity leave. This role offers a fantastic chance to be part of a busy, professional environment, supporting a friendly and forward-thinking company. You'll be working closely with the HR and Finance Manager, ensuring that daily administrative functions run smoothly and efficiently. This is an office based role working 9.00am - 5.30pm Monday to Friday with a 45 minute lunch break. THE JOB Assist with the management of office facilities and grounds to ensure a well-maintained working environment Help the Finance Manager with administration of the IT mailbox, ensuring correspondence is handled promptly Coordinate staff appraisals, reviews, and vocational training sessions Manage staff holiday requests and oversee administrative timesheets reconciliation Order and manage office supplies to support smooth daily operations Book travel arrangements, hotels, seminars, and organise corporate events as needed Cover reception duties, greeting visitors, answering calls, and managing correspondence when required Provide Fire Marshall and First Aid support (full training will be provided) Support the team with various ad hoc administrative tasks as directed by the Line Manager THE PERSON Previous experience in an office support or administration environment Strong IT skills with proficiency in Microsoft Office applications (Excel, Word, Planner, Outlook) GCSE English and Mathematics grade C or above; A Levels and further administration qualifications are desirable. Excellent verbal and written communication skills with a friendly and professional demeanour Outstanding people skills, able to interact effectively with colleagues and visitors alike Flexible, eager to learn, and capable of adopting a positive attitude in a busy environment Exceptional discretion, maintaining high levels of confidentiality at all times Calm, level-headed approach with the ability to prioritise tasks independently Self-motivated, with a knack for motivating others and fostering a positive team culture THE BENEFITS A great working environment that encourages collaboration and professional development Onsite secure parking 20 days holiday + the bank holidays (increases with length of service to 25) Company pension Employee Assistance Programme Life Insurance Scheme Annual bonus Free on-site gym If you are highly organised, proactive, and ready to take on this exciting new role, we would love to hear from you. Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship.
May 26, 2026
Contractor
Are you an experienced receptionist or administrative professional looking for an exciting new opportunity? Our client, an engineering company based in Oldham, North West, is seeking a proactive and organised Office Administrator to join their team for a 12-month fixed-term contract, covering maternity leave. This role offers a fantastic chance to be part of a busy, professional environment, supporting a friendly and forward-thinking company. You'll be working closely with the HR and Finance Manager, ensuring that daily administrative functions run smoothly and efficiently. This is an office based role working 9.00am - 5.30pm Monday to Friday with a 45 minute lunch break. THE JOB Assist with the management of office facilities and grounds to ensure a well-maintained working environment Help the Finance Manager with administration of the IT mailbox, ensuring correspondence is handled promptly Coordinate staff appraisals, reviews, and vocational training sessions Manage staff holiday requests and oversee administrative timesheets reconciliation Order and manage office supplies to support smooth daily operations Book travel arrangements, hotels, seminars, and organise corporate events as needed Cover reception duties, greeting visitors, answering calls, and managing correspondence when required Provide Fire Marshall and First Aid support (full training will be provided) Support the team with various ad hoc administrative tasks as directed by the Line Manager THE PERSON Previous experience in an office support or administration environment Strong IT skills with proficiency in Microsoft Office applications (Excel, Word, Planner, Outlook) GCSE English and Mathematics grade C or above; A Levels and further administration qualifications are desirable. Excellent verbal and written communication skills with a friendly and professional demeanour Outstanding people skills, able to interact effectively with colleagues and visitors alike Flexible, eager to learn, and capable of adopting a positive attitude in a busy environment Exceptional discretion, maintaining high levels of confidentiality at all times Calm, level-headed approach with the ability to prioritise tasks independently Self-motivated, with a knack for motivating others and fostering a positive team culture THE BENEFITS A great working environment that encourages collaboration and professional development Onsite secure parking 20 days holiday + the bank holidays (increases with length of service to 25) Company pension Employee Assistance Programme Life Insurance Scheme Annual bonus Free on-site gym If you are highly organised, proactive, and ready to take on this exciting new role, we would love to hear from you. Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship.
Frontend Engineering Manager Location - Leeds city centre, hybrid working, 2 days onsite per week Salary: £80,000 - £110,000 plus benefits Why Apply? Are you an experienced Frontend Engineering Manager looking for your next challenge? This is an exciting opportunity to lead a talented Front End engineering team within a fast-growing, tech-driven SaaS company. Following a significant investment, the business is undergoing a major technology transformation. If you're looking to take ownership of a high-impact team and drive best practices, this role is for you. Frontend Engineering Manager Responsibilities Lead and scale a high-performing Back End services engineering team. Provide technical leadership across React, TypeScript, JavaScript Full tech stack of the business is Node.js, React, TypeScript, AWS (Lambda & ECS), and Terraform. Manage stakeholder relationships, including senior leadership and third-party suppliers. Champion best practices and foster a strong engineering culture. Mentor and coach engineers, supporting their professional growth. Frontend Engineering Manager Requirements Proven experience as an Engineering Manager Strong React, JavaScript & TypeScript experience, with the ability to guide teams effectively A natural people leader - energetic, collaborative, and passionate about mentoring. Experience managing stakeholders, including senior leadership and external partners. An enthusiasm for and experience of working with AI tools What's in it for me? A high-growth environment with clear progression opportunities to Head of Engineering/Director level. The chance to shape Back End platform strategy during an exciting transformation phase. Hybrid working model - blend of remote and office-based collaboration. Competitive salary with benefits including private healthcare, pension, and professional development support. If you're ready to take on a high-impact leadership role in a fast-scaling tech company, apply today! We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
May 26, 2026
Full time
Frontend Engineering Manager Location - Leeds city centre, hybrid working, 2 days onsite per week Salary: £80,000 - £110,000 plus benefits Why Apply? Are you an experienced Frontend Engineering Manager looking for your next challenge? This is an exciting opportunity to lead a talented Front End engineering team within a fast-growing, tech-driven SaaS company. Following a significant investment, the business is undergoing a major technology transformation. If you're looking to take ownership of a high-impact team and drive best practices, this role is for you. Frontend Engineering Manager Responsibilities Lead and scale a high-performing Back End services engineering team. Provide technical leadership across React, TypeScript, JavaScript Full tech stack of the business is Node.js, React, TypeScript, AWS (Lambda & ECS), and Terraform. Manage stakeholder relationships, including senior leadership and third-party suppliers. Champion best practices and foster a strong engineering culture. Mentor and coach engineers, supporting their professional growth. Frontend Engineering Manager Requirements Proven experience as an Engineering Manager Strong React, JavaScript & TypeScript experience, with the ability to guide teams effectively A natural people leader - energetic, collaborative, and passionate about mentoring. Experience managing stakeholders, including senior leadership and external partners. An enthusiasm for and experience of working with AI tools What's in it for me? A high-growth environment with clear progression opportunities to Head of Engineering/Director level. The chance to shape Back End platform strategy during an exciting transformation phase. Hybrid working model - blend of remote and office-based collaboration. Competitive salary with benefits including private healthcare, pension, and professional development support. If you're ready to take on a high-impact leadership role in a fast-scaling tech company, apply today! We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Lead About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Lead to lead on the delivery of priority outcomes to drive successful end to end delivery. What you'll do As a Change Delivery Lead you will use your experience to lead business wide change which will include; Bringing cross functional resources together to tackle a wide range of business problems Providing clear communication and coordination between delivery teams and wider business stakeholders Adapting your methodology and style to suit different scenarios Challenging and stress testing plans, scope and delivery approaches Dealing with ambiguity and navigating when processes are not clearly defined or understood Identifying ways to improve overall efficiency and ways of working of delivery teams An accomplished delivery specialist with a depth of experience in delivering impactful outcomes that require cross-functional working and responsibility. You will utilise appropriate delivery approaches and techniques to drive successful end-to-end delivery. Your excellent communication and influencing skills will help you be a pro-active part of creating a culture of transparency across all aspects of delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You are outcome driven. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress ensuring transparency to a range of stakeholders. You can manage risks, issues and dependencies for your outcomes as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate and proactively seek support where required. You can understand team styles and how people work together, adapting your own style where appropriate to gain the required results. You can give and receive constructive feedback, enabling a strong feedback loop. You can create an open and collaborative working environment. Your passion for continuous improvement means you challenge the status quo, you're vigilant with what's not working and help identify opportunities to influence positive change. In service of delivery you will work directly with teams as needed, using your skills to help them identify improvements and advance effectiveness of delivery. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You will achieve a breadth of impact by actively contributing to out of team activities (e.g. Outcome team level processes, Communities of Practice (CoP's), Business Resource Groups (BRGs), Intern & Grad scheme involvement etc ). You will share when you learn from your day to day role with your peers by using these forums. What we're looking for Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and project management frameworks Excellent problem solving and analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders A credible track record of governance, reporting, improving the effectiveness of delivery, Comfortable working in a complex regulated environment (experience is desirable) Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and play a pro-active part in creating a culture of transparency across all aspects of delivery. A high level of emotional intelligence allowing you to read a room. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best
May 26, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Lead About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Lead to lead on the delivery of priority outcomes to drive successful end to end delivery. What you'll do As a Change Delivery Lead you will use your experience to lead business wide change which will include; Bringing cross functional resources together to tackle a wide range of business problems Providing clear communication and coordination between delivery teams and wider business stakeholders Adapting your methodology and style to suit different scenarios Challenging and stress testing plans, scope and delivery approaches Dealing with ambiguity and navigating when processes are not clearly defined or understood Identifying ways to improve overall efficiency and ways of working of delivery teams An accomplished delivery specialist with a depth of experience in delivering impactful outcomes that require cross-functional working and responsibility. You will utilise appropriate delivery approaches and techniques to drive successful end-to-end delivery. Your excellent communication and influencing skills will help you be a pro-active part of creating a culture of transparency across all aspects of delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You are outcome driven. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress ensuring transparency to a range of stakeholders. You can manage risks, issues and dependencies for your outcomes as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate and proactively seek support where required. You can understand team styles and how people work together, adapting your own style where appropriate to gain the required results. You can give and receive constructive feedback, enabling a strong feedback loop. You can create an open and collaborative working environment. Your passion for continuous improvement means you challenge the status quo, you're vigilant with what's not working and help identify opportunities to influence positive change. In service of delivery you will work directly with teams as needed, using your skills to help them identify improvements and advance effectiveness of delivery. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You will achieve a breadth of impact by actively contributing to out of team activities (e.g. Outcome team level processes, Communities of Practice (CoP's), Business Resource Groups (BRGs), Intern & Grad scheme involvement etc ). You will share when you learn from your day to day role with your peers by using these forums. What we're looking for Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and project management frameworks Excellent problem solving and analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders A credible track record of governance, reporting, improving the effectiveness of delivery, Comfortable working in a complex regulated environment (experience is desirable) Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and play a pro-active part in creating a culture of transparency across all aspects of delivery. A high level of emotional intelligence allowing you to read a room. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best
Title: Operations Manager (Energy Recovery) Location: Thurrock, Essex Shifts: Monday - Friday, 37.5 hours per week Salary: Circa £75,000 - £80,000 per annum + 20% Annual Bonus + Private Medical Our client is a national leader in energy recovery and an ethical firm dedicated to renewable energy solutions. This state-of-the-art Energy Recovery Facility (ERF) processes over 300,000 tonnes of waste annually, generating power for 60,000 homes. As the Operations Manager, you will provide critical operational leadership at our Energy Recovery Facility (ERF). Working as a key member of the site leadership team alongside the Plant, Safety & Compliance, and Engineering Managers, you will drive safety, staff engagement, and best-in-class facility performance. You are responsible for the consistent delivery of operational procedures, safety systems, and safe systems of work to ensure optimal energy recovery. Key Responsibilities: Operational Leadership: Manage the day-to-day operations of the ERF, ensuring strict adherence to Health and Safety, Environmental, and Site Permit legislation. Team Management: Provide direct leadership to 5 Shift Team Leaders and 1 Day Shift Team Leader, overseeing a total indirect staff of 18. Financial & Budgetary Control: Manage operations within annual budget guidelines, monitoring running costs (water, gas, electricity, chemicals) to minimize costs and environmental impact. Performance Optimization: Develop proactive strategies to maximize site productivity, minimize downtime, and prevent interruptions to power generation. Asset Care: Ensure the Computerised Maintenance Management System (CMMS) is utilized to its full potential for plant routines and regulatory reporting. Compliance & Safety: Lead a "safety-first" culture, maintaining full accountability for preventing harm to health, safety, or the environment. Strategy & Planning: Assist in producing the ERF Business Plan and monitor progress against strategic company objectives. Requirements: Qualifications: Educated to at least ONC/HNC/HND level in a relevant technical discipline or a formal business qualification. Experience: Extensive people management experience within a large department or region at a senior level. Technical Knowledge: Proven knowledge of the waste industry and relevant legislative frameworks. Safety Expertise: Deep understanding of safe systems of work, including plant isolations and safety rules. Driving Licence: A full driving licence is required. Prefered: Relevant COTC or membership in the Chartered Institute of Waste Management. Benefits & Why Join? Financial Rewards : Benefit from a substantial 20% annual bonus, a Profit Share Scheme, and a contributory pension (up to 7%). Health & Security : Private Medical Insurance and physical/mental health support programs are provided as standard. Growth & Ambition : Access to continuous learning and clear pathways for progression in a "future-focused" national leader. Alternative Titles: ERF Operations Manager , Energy Recovery Facility Manager , Plant Operations Manager , Site Operations Lead , Senior Operations Manager , Production Manager , O&M Operations Manager , Head of ERF Operations. Commutable from: Grays, Tilbury, Chafford Hundred, West Thurrock, Chadwell St Mary, Purfleet-on-Thames, Stanford-le-Hope, Corringham, South Ockendon, Gravesend, Basildon, and Aveley. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 26, 2026
Full time
Title: Operations Manager (Energy Recovery) Location: Thurrock, Essex Shifts: Monday - Friday, 37.5 hours per week Salary: Circa £75,000 - £80,000 per annum + 20% Annual Bonus + Private Medical Our client is a national leader in energy recovery and an ethical firm dedicated to renewable energy solutions. This state-of-the-art Energy Recovery Facility (ERF) processes over 300,000 tonnes of waste annually, generating power for 60,000 homes. As the Operations Manager, you will provide critical operational leadership at our Energy Recovery Facility (ERF). Working as a key member of the site leadership team alongside the Plant, Safety & Compliance, and Engineering Managers, you will drive safety, staff engagement, and best-in-class facility performance. You are responsible for the consistent delivery of operational procedures, safety systems, and safe systems of work to ensure optimal energy recovery. Key Responsibilities: Operational Leadership: Manage the day-to-day operations of the ERF, ensuring strict adherence to Health and Safety, Environmental, and Site Permit legislation. Team Management: Provide direct leadership to 5 Shift Team Leaders and 1 Day Shift Team Leader, overseeing a total indirect staff of 18. Financial & Budgetary Control: Manage operations within annual budget guidelines, monitoring running costs (water, gas, electricity, chemicals) to minimize costs and environmental impact. Performance Optimization: Develop proactive strategies to maximize site productivity, minimize downtime, and prevent interruptions to power generation. Asset Care: Ensure the Computerised Maintenance Management System (CMMS) is utilized to its full potential for plant routines and regulatory reporting. Compliance & Safety: Lead a "safety-first" culture, maintaining full accountability for preventing harm to health, safety, or the environment. Strategy & Planning: Assist in producing the ERF Business Plan and monitor progress against strategic company objectives. Requirements: Qualifications: Educated to at least ONC/HNC/HND level in a relevant technical discipline or a formal business qualification. Experience: Extensive people management experience within a large department or region at a senior level. Technical Knowledge: Proven knowledge of the waste industry and relevant legislative frameworks. Safety Expertise: Deep understanding of safe systems of work, including plant isolations and safety rules. Driving Licence: A full driving licence is required. Prefered: Relevant COTC or membership in the Chartered Institute of Waste Management. Benefits & Why Join? Financial Rewards : Benefit from a substantial 20% annual bonus, a Profit Share Scheme, and a contributory pension (up to 7%). Health & Security : Private Medical Insurance and physical/mental health support programs are provided as standard. Growth & Ambition : Access to continuous learning and clear pathways for progression in a "future-focused" national leader. Alternative Titles: ERF Operations Manager , Energy Recovery Facility Manager , Plant Operations Manager , Site Operations Lead , Senior Operations Manager , Production Manager , O&M Operations Manager , Head of ERF Operations. Commutable from: Grays, Tilbury, Chafford Hundred, West Thurrock, Chadwell St Mary, Purfleet-on-Thames, Stanford-le-Hope, Corringham, South Ockendon, Gravesend, Basildon, and Aveley. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Talent & Culture Manager (12 Month FTC) Hybrid 2-3 days on site in South Oxfordshire. Free Parking on-siteFlexible working hours - 37 hours per week £64,000 - £72,000 per annum + excellent benefits A rare opportunity to step into a high-impact role focused on embedding organisational change, shaping culture and elevating capability at scale.We are partnering with a progressive, purpose-led organisation operating within a complex, specialist environment to appoint a Talent & Culture Manager on a 12-month maternity cover. This is not a steady-state role - it offers real scope to build on existing transformation work and ensure it translates into tangible, lasting impact across the business. The Opportunity Reporting to the Head of People, you will lead a small, high-performing Talent / L&D team, playing a key role in delivering a business-wide culture and development agenda.With strong foundations already in place, your focus will be on embedding and driving initiatives forward, ensuring they land effectively and deliver measurable outcomes.You will operate as a trusted partner to senior leadership, translating strategic priorities into practical, commercially aligned people solutions. Key Responsibilities Lead, coach and develop a Talent / L&D team, fostering a collaborative, high-performance culture Own and embed a culture transformation programme, aligning leadership behaviours, capability and employee experience Partner with senior stakeholders to shape organisational development and succession planning initiatives Design and commission learning strategies, leveraging both internal capability and external partners Use data and insight to drive measurable outcomes and continuous improvement Enhance leadership capability, internal mobility and career development pathways Contribute to broader people initiatives across workforce planning, talent and inclusion About You You will bring a balance of strategic thinking and hands-on delivery, with the confidence to operate in a visible, senior role: Proven experience leading L&D, OD or Talent functions, including managing teams A strong track record of delivering culture or transformation initiatives Comfortable operating within complex, multi-site organisations Credible and confident influencing senior stakeholders and leadership teams Able to translate strategy into clear, practical and implementable solutions Commercially aware, pragmatic and outcome-focused Wider exposure to Talent, EDI or people initiatives would be advantageous Why This Role? Opportunity to take ownership of a live transformation programme and see it through to impact High visibility with direct exposure to senior leadership A unique, intellectually stimulating environment with a curious, data-led workforce A business on a clear journey of change, offering real scope to leave a lasting legacy Package & Details Salary: £64,000 - £72,000 (dependent on experience) 12-month maternity cover (July- August start) Hybrid working (c. 2-3 days onsite with some UK travel) 27 days annual leave Flexible working options available - will consier a 4 day working week 10% employer pension contribution Competitive benefits including enhanced pension, annual leave and wellbeing support Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 26, 2026
Full time
Talent & Culture Manager (12 Month FTC) Hybrid 2-3 days on site in South Oxfordshire. Free Parking on-siteFlexible working hours - 37 hours per week £64,000 - £72,000 per annum + excellent benefits A rare opportunity to step into a high-impact role focused on embedding organisational change, shaping culture and elevating capability at scale.We are partnering with a progressive, purpose-led organisation operating within a complex, specialist environment to appoint a Talent & Culture Manager on a 12-month maternity cover. This is not a steady-state role - it offers real scope to build on existing transformation work and ensure it translates into tangible, lasting impact across the business. The Opportunity Reporting to the Head of People, you will lead a small, high-performing Talent / L&D team, playing a key role in delivering a business-wide culture and development agenda.With strong foundations already in place, your focus will be on embedding and driving initiatives forward, ensuring they land effectively and deliver measurable outcomes.You will operate as a trusted partner to senior leadership, translating strategic priorities into practical, commercially aligned people solutions. Key Responsibilities Lead, coach and develop a Talent / L&D team, fostering a collaborative, high-performance culture Own and embed a culture transformation programme, aligning leadership behaviours, capability and employee experience Partner with senior stakeholders to shape organisational development and succession planning initiatives Design and commission learning strategies, leveraging both internal capability and external partners Use data and insight to drive measurable outcomes and continuous improvement Enhance leadership capability, internal mobility and career development pathways Contribute to broader people initiatives across workforce planning, talent and inclusion About You You will bring a balance of strategic thinking and hands-on delivery, with the confidence to operate in a visible, senior role: Proven experience leading L&D, OD or Talent functions, including managing teams A strong track record of delivering culture or transformation initiatives Comfortable operating within complex, multi-site organisations Credible and confident influencing senior stakeholders and leadership teams Able to translate strategy into clear, practical and implementable solutions Commercially aware, pragmatic and outcome-focused Wider exposure to Talent, EDI or people initiatives would be advantageous Why This Role? Opportunity to take ownership of a live transformation programme and see it through to impact High visibility with direct exposure to senior leadership A unique, intellectually stimulating environment with a curious, data-led workforce A business on a clear journey of change, offering real scope to leave a lasting legacy Package & Details Salary: £64,000 - £72,000 (dependent on experience) 12-month maternity cover (July- August start) Hybrid working (c. 2-3 days onsite with some UK travel) 27 days annual leave Flexible working options available - will consier a 4 day working week 10% employer pension contribution Competitive benefits including enhanced pension, annual leave and wellbeing support Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job summary We have an exciting opportunity for an experienced Service Transition Manager to join the Digital, Data and Technology team at Companies House. This is a senior leadership role at the heart of our IT Services function, where you will play a key role in ensuring that new and changed digital services are introduced into live operation safely, smoothly and successfully. You will help shape how services are delivered and supported, balancing the pace of change with stability, resilience and a strong focus on user needs. Leading a team of service management professionals, you will oversee critical areas such as change, incident and problem management, release management, configuration management, business relationship management, and our core service tooling. Working closely with delivery teams, service owners and operational colleagues, you will ensure that services are fully prepared for live use, well supported, and continuously improved. As part of the IT Services Leadership Team, you will have the opportunity to influence how we deliver modern, reliable and user-focused digital services across Companies House, contributing to ongoing transformation and improvement of our technology services. Give yourself the best opportunity to apply! No need to register: just click on the link above to join, listen, and gain tips to help you apply. Cameras and microphones will be switched off. Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Please note: Companies House cannot offer Visa sponsorship to candidates through this campaign. Security Clearance is an essential requirement for this campaign. You'll need to have been in the UK for at least 3 out of the last 5 years to be eligible to apply for SC. Job description As a Service Transition Manager, you will: build strong working relationships across IT Services, operational teams and a wide range of internal and external stakeholders, ensuring they are kept informed of service changes, risks and issues. work with technical specialists across the Digital team, providing clear direction, challenge and assurance to ensure services are delivered safely and effectively. Key responsibilities include: Leading the Service Management function, coordinating activity across change, incident, problem, release, configuration and business relationship management, supported by service management tooling. Leading, managing and developing a team of service management professionals, supporting their growth and capability in line with recognised best practice frameworks. Overseeing the transition of new and updated services into live operation, ensuring robust governance, effective risk management, and full operational readiness prior to go-live. Acting as a senior escalation point for service issues and major incidents, particularly those linked to recent changes or releases. Ensuring change and release processes are effective, proportionate and aligned to organisational priorities, enabling the safe and timely delivery of change. Working closely with service owners, service managers and senior stakeholders to make informed decisions on service readiness, planned change and live service impact. Using data and performance insights to ensure service reporting is accurate, meaningful and supports organisational measures of service availability. Driving maturity across incident and problem management practices, reducing repeat issues and improving overall service stability. Ensuring asset and configuration management practices are efficient, reliable and support effective service delivery. Maintaining oversight of service management tooling, ensuring processes, reporting and data quality enable effective decision making. Leading post implementation and service transition reviews, capturing lessons learned and driving continuous improvement. Supporting the migration of services to cloud-based platforms, maintaining service performance and user confidence during periods of change. Playing an active role in the IT Services Leadership Team, promoting collaboration, inclusive ways of working, staff wellbeing and professional development. Leading the response to major incidents, ensuring effective coordination, clear communication and timely service recovery. This role is part of a team that provides 24/7/365 support to the business. The nature of this post may occasionally require you to work overtime during the week and at weekends. There is the opportunity to take part in the duty manager on-call rota, for those who are interested and have sufficient experience. Person specification We are looking for someone who can demonstrate the following skills and experience, which will be assessed during the selection process: Proven leadership capability with a strong understanding of IT services and technologies. Excellent stakeholder engagement and communication skills, with the ability to influence, challenge and collaborate effectively with technical and non-technical audiences. A collaborative and inclusive approach with ability to manage, motivate and develop diverse teams, creating an inclusive and high-performing culture. A strong understanding of service management best practice (such as ITIL), with proven experience applying this effectively within a service support environment. Experience using data to analyse service performance and drive improvements in service quality, resilience and user outcomes. Confident decision-making skills, with a clear focus on accountability, outcomes and delivering high-quality, user-focused services. Experience contributing to audits, service assurance reviews or governance activities. Proficient in Microsoft 365 tools, including Word, Excel, PowerPoint, Teams, SharePoint and Power BI. Experience of using service management tools such as ServiceNow, or similar platforms, and Jira, Confluence or other collaboration software. Awareness of enterprise digital platforms, cloud technologies and modern delivery practices, including agile, DevOps and continuous improvement approaches. Awareness of common enterprise technologies such as Oracle, Amazon Web Services, Microsoft platforms and Linux/Unix environments. Qualifications ITIL Foundation qualification (or equivalent), or willingness to complete this in the 1st year after starting Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Making Effective Decisions Leadership Managing a Quality Service Technical skills We'll assess you against these technical skills during the selection process: Good understanding of core IT infrastructure, including end-user devices, networks, servers, databases and storage (presentation at interview) Benefits Alongside your salary of £53,540, Companies House contributes £15,510 towards you being a member of the Civil Service Defined Benefit Pension scheme. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we're committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. Head to Our benefits page to find out more about the fantastic benefits package we have at Companies House. We celebrate diversity As an equal opportunity employer, we celebrate diversity, being committed to ensuring we're representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing . Read our Applying under the Disability Confidence Scheme (DCS) guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS). Where will you be working? You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis. We are currently using a hybrid approach to the way we work which provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life . click apply for full job details
May 26, 2026
Full time
Job summary We have an exciting opportunity for an experienced Service Transition Manager to join the Digital, Data and Technology team at Companies House. This is a senior leadership role at the heart of our IT Services function, where you will play a key role in ensuring that new and changed digital services are introduced into live operation safely, smoothly and successfully. You will help shape how services are delivered and supported, balancing the pace of change with stability, resilience and a strong focus on user needs. Leading a team of service management professionals, you will oversee critical areas such as change, incident and problem management, release management, configuration management, business relationship management, and our core service tooling. Working closely with delivery teams, service owners and operational colleagues, you will ensure that services are fully prepared for live use, well supported, and continuously improved. As part of the IT Services Leadership Team, you will have the opportunity to influence how we deliver modern, reliable and user-focused digital services across Companies House, contributing to ongoing transformation and improvement of our technology services. Give yourself the best opportunity to apply! No need to register: just click on the link above to join, listen, and gain tips to help you apply. Cameras and microphones will be switched off. Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Please note: Companies House cannot offer Visa sponsorship to candidates through this campaign. Security Clearance is an essential requirement for this campaign. You'll need to have been in the UK for at least 3 out of the last 5 years to be eligible to apply for SC. Job description As a Service Transition Manager, you will: build strong working relationships across IT Services, operational teams and a wide range of internal and external stakeholders, ensuring they are kept informed of service changes, risks and issues. work with technical specialists across the Digital team, providing clear direction, challenge and assurance to ensure services are delivered safely and effectively. Key responsibilities include: Leading the Service Management function, coordinating activity across change, incident, problem, release, configuration and business relationship management, supported by service management tooling. Leading, managing and developing a team of service management professionals, supporting their growth and capability in line with recognised best practice frameworks. Overseeing the transition of new and updated services into live operation, ensuring robust governance, effective risk management, and full operational readiness prior to go-live. Acting as a senior escalation point for service issues and major incidents, particularly those linked to recent changes or releases. Ensuring change and release processes are effective, proportionate and aligned to organisational priorities, enabling the safe and timely delivery of change. Working closely with service owners, service managers and senior stakeholders to make informed decisions on service readiness, planned change and live service impact. Using data and performance insights to ensure service reporting is accurate, meaningful and supports organisational measures of service availability. Driving maturity across incident and problem management practices, reducing repeat issues and improving overall service stability. Ensuring asset and configuration management practices are efficient, reliable and support effective service delivery. Maintaining oversight of service management tooling, ensuring processes, reporting and data quality enable effective decision making. Leading post implementation and service transition reviews, capturing lessons learned and driving continuous improvement. Supporting the migration of services to cloud-based platforms, maintaining service performance and user confidence during periods of change. Playing an active role in the IT Services Leadership Team, promoting collaboration, inclusive ways of working, staff wellbeing and professional development. Leading the response to major incidents, ensuring effective coordination, clear communication and timely service recovery. This role is part of a team that provides 24/7/365 support to the business. The nature of this post may occasionally require you to work overtime during the week and at weekends. There is the opportunity to take part in the duty manager on-call rota, for those who are interested and have sufficient experience. Person specification We are looking for someone who can demonstrate the following skills and experience, which will be assessed during the selection process: Proven leadership capability with a strong understanding of IT services and technologies. Excellent stakeholder engagement and communication skills, with the ability to influence, challenge and collaborate effectively with technical and non-technical audiences. A collaborative and inclusive approach with ability to manage, motivate and develop diverse teams, creating an inclusive and high-performing culture. A strong understanding of service management best practice (such as ITIL), with proven experience applying this effectively within a service support environment. Experience using data to analyse service performance and drive improvements in service quality, resilience and user outcomes. Confident decision-making skills, with a clear focus on accountability, outcomes and delivering high-quality, user-focused services. Experience contributing to audits, service assurance reviews or governance activities. Proficient in Microsoft 365 tools, including Word, Excel, PowerPoint, Teams, SharePoint and Power BI. Experience of using service management tools such as ServiceNow, or similar platforms, and Jira, Confluence or other collaboration software. Awareness of enterprise digital platforms, cloud technologies and modern delivery practices, including agile, DevOps and continuous improvement approaches. Awareness of common enterprise technologies such as Oracle, Amazon Web Services, Microsoft platforms and Linux/Unix environments. Qualifications ITIL Foundation qualification (or equivalent), or willingness to complete this in the 1st year after starting Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Making Effective Decisions Leadership Managing a Quality Service Technical skills We'll assess you against these technical skills during the selection process: Good understanding of core IT infrastructure, including end-user devices, networks, servers, databases and storage (presentation at interview) Benefits Alongside your salary of £53,540, Companies House contributes £15,510 towards you being a member of the Civil Service Defined Benefit Pension scheme. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we're committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. Head to Our benefits page to find out more about the fantastic benefits package we have at Companies House. We celebrate diversity As an equal opportunity employer, we celebrate diversity, being committed to ensuring we're representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing . Read our Applying under the Disability Confidence Scheme (DCS) guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS). Where will you be working? You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis. We are currently using a hybrid approach to the way we work which provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life . click apply for full job details
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Lead - Principal Associate About this role This is an exciting opportunity to manage a small but mighty team responsible for producing demand forecasting for our Customer Operations area. If you are experienced in using tools and techniques to manipulate data, managing others and interested in Forecasting and Planning, then please read on! What you'll do Lead a small team to cover the production of all forecasts across operations Produce medium and long term customer demand forecasts for critical contact centre process areas and oversee the creation of back office operations forecasts Play a lead role in the creation of our operations budgets and outlook refreshes with Finance, through the provision of future volume demand views Utilise planning data, models and insight to provide compelling advice and recommendations Maintain strong, collaborative relationships by engaging stakeholders to become a trusted partner of the operation Continually improve the quality and accuracy of our forecasts by reviewing tools, assumptions, models and processes Communicate capacity plan outputs in a simple, easy to understand way Ensure the efficient and effective use of resources in line with agreed planning periods What we're looking for Experience of producing forecasts in an operational environment to deadlines Understanding of complex models (Excel based) to enable a continuous improvement based approach and solve problems Experience coaching and managing a small team to maintain engagement and good service to our customers Fantastic stakeholder management skills and ability to manage multiple stakeholders and effectively We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. Where and how you'll work This is a permanent position and will be based in our Nottingham offices. Our flexible, hybrid working model gives you the opportunity to work both remotely and in our offices, which provide great spaces for in-person collaboration. Our core office days are Tuesday to Thursday, but the number of days you actually spend in the office will be led by your team, the work you're doing and your preferences. Many of our associates have flexible working patterns, so we're open to discuss flexible working arrangements with you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers su
May 26, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Lead - Principal Associate About this role This is an exciting opportunity to manage a small but mighty team responsible for producing demand forecasting for our Customer Operations area. If you are experienced in using tools and techniques to manipulate data, managing others and interested in Forecasting and Planning, then please read on! What you'll do Lead a small team to cover the production of all forecasts across operations Produce medium and long term customer demand forecasts for critical contact centre process areas and oversee the creation of back office operations forecasts Play a lead role in the creation of our operations budgets and outlook refreshes with Finance, through the provision of future volume demand views Utilise planning data, models and insight to provide compelling advice and recommendations Maintain strong, collaborative relationships by engaging stakeholders to become a trusted partner of the operation Continually improve the quality and accuracy of our forecasts by reviewing tools, assumptions, models and processes Communicate capacity plan outputs in a simple, easy to understand way Ensure the efficient and effective use of resources in line with agreed planning periods What we're looking for Experience of producing forecasts in an operational environment to deadlines Understanding of complex models (Excel based) to enable a continuous improvement based approach and solve problems Experience coaching and managing a small team to maintain engagement and good service to our customers Fantastic stakeholder management skills and ability to manage multiple stakeholders and effectively We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. Where and how you'll work This is a permanent position and will be based in our Nottingham offices. Our flexible, hybrid working model gives you the opportunity to work both remotely and in our offices, which provide great spaces for in-person collaboration. Our core office days are Tuesday to Thursday, but the number of days you actually spend in the office will be led by your team, the work you're doing and your preferences. Many of our associates have flexible working patterns, so we're open to discuss flexible working arrangements with you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers su
Bennett and Game Recruitment LTD
Salford, Manchester
Bennett and Game are representing a leading Manchester-based environmental consultancy currently seeking a Senior Ecologist to join their expanding team. With a current headcount of 25 and a turnover on track to grow from 2 million to 3 million in the next 12 months, the business is in a strong phase of strategic growth underpinned by a varied, design-led project pipeline. This is an opportunity to work with purpose, delivering practical, sustainable solutions that help clients balance development with meaningful ecological value. Our client operates across ecology, arboriculture, and green infrastructure, supporting projects nationwide in the residential, commercial, education, and infrastructure sectors. The role will see you take a lead on project delivery, mentor junior team members, and help shape the future of the ecology discipline during this exciting growth phase. The business fosters a collaborative, low-hierarchy culture, with genuine opportunities for tailored career progression and innovation at every level. Principal Ecologist Salary & Benefits Salary range: 45,000 - 50,000, dependent on experience and licensing 24 days holiday (plus bank holidays), rising to 30 with long service Hybrid working - flexible arrangements dependent on project demands 5% employer pension contribution Paid professional subscription (1 per year) Access to company fleet vehicles for site travel Cycle to Work Scheme and Techscheme Eyecare scheme Season ticket cash advance available 1 volunteering day per year Regular staff events and a collaborative, low-hierarchy team culture Principal Ecologist Job Overview Lead and manage multiple ecology projects from inception through to final delivery Conduct site-based habitat and protected species surveys, with particular emphasis on bats, GCN, and Phase 1/UKHab Take ownership of technical report writing, EcIA delivery, EPS licensing, and biodiversity net gain assessments Mentor and support junior ecologists, offering guidance, technical checks, and development planning Act as point of contact for clients, consultants, and planning authorities Oversee health and safety compliance, fieldwork logistics, and seasonal team resourcing Play a key role in team development and supporting the wider ecology business plan Principal Ecologist Job Requirements Degree in Ecology, Environmental Science, or any related subject Minimum 3-5 years' consultancy experience Full Member of CIEEM (essential) Deep understanding of UK/EC wildlife legislation and planning policy Demonstrable project management skills, including commercial oversight and delivery against deadlines Strong written and verbal communication skills Experience preparing EPSL documents, BNG assessments, and EcIAs Licences for bats and/or great crested newts (desirable) HRA, GIS capability, or FISC Level 3+ qualifications are advantageous Full UK driving licence If you're looking to take the next step in your ecology career with a purpose-driven consultancy that values both people and the planet, we'd love to hear from you. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
May 26, 2026
Full time
Bennett and Game are representing a leading Manchester-based environmental consultancy currently seeking a Senior Ecologist to join their expanding team. With a current headcount of 25 and a turnover on track to grow from 2 million to 3 million in the next 12 months, the business is in a strong phase of strategic growth underpinned by a varied, design-led project pipeline. This is an opportunity to work with purpose, delivering practical, sustainable solutions that help clients balance development with meaningful ecological value. Our client operates across ecology, arboriculture, and green infrastructure, supporting projects nationwide in the residential, commercial, education, and infrastructure sectors. The role will see you take a lead on project delivery, mentor junior team members, and help shape the future of the ecology discipline during this exciting growth phase. The business fosters a collaborative, low-hierarchy culture, with genuine opportunities for tailored career progression and innovation at every level. Principal Ecologist Salary & Benefits Salary range: 45,000 - 50,000, dependent on experience and licensing 24 days holiday (plus bank holidays), rising to 30 with long service Hybrid working - flexible arrangements dependent on project demands 5% employer pension contribution Paid professional subscription (1 per year) Access to company fleet vehicles for site travel Cycle to Work Scheme and Techscheme Eyecare scheme Season ticket cash advance available 1 volunteering day per year Regular staff events and a collaborative, low-hierarchy team culture Principal Ecologist Job Overview Lead and manage multiple ecology projects from inception through to final delivery Conduct site-based habitat and protected species surveys, with particular emphasis on bats, GCN, and Phase 1/UKHab Take ownership of technical report writing, EcIA delivery, EPS licensing, and biodiversity net gain assessments Mentor and support junior ecologists, offering guidance, technical checks, and development planning Act as point of contact for clients, consultants, and planning authorities Oversee health and safety compliance, fieldwork logistics, and seasonal team resourcing Play a key role in team development and supporting the wider ecology business plan Principal Ecologist Job Requirements Degree in Ecology, Environmental Science, or any related subject Minimum 3-5 years' consultancy experience Full Member of CIEEM (essential) Deep understanding of UK/EC wildlife legislation and planning policy Demonstrable project management skills, including commercial oversight and delivery against deadlines Strong written and verbal communication skills Experience preparing EPSL documents, BNG assessments, and EcIAs Licences for bats and/or great crested newts (desirable) HRA, GIS capability, or FISC Level 3+ qualifications are advantageous Full UK driving licence If you're looking to take the next step in your ecology career with a purpose-driven consultancy that values both people and the planet, we'd love to hear from you. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
About the job Job summary We are looking for an enthusiastic Lead Infrastructure Engineer (Platform/DevOps) with great leadership and technical skills and a drive to improve. This role is a unique opportunity as you will be part of a team delivering Platform Infrastructure and systems to the highest standards and implementing the DevOps culture and principles across the business. Give yourself the best opportunity to apply! No need to register: just click on the link above to join, listen, and gain tips to help you apply. Cameras and microphones will be switched off. Can't make the session, or want something to refer back to? Just email our Outreach mailbox on: and we'll share a copy of the session slides. Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Please note: Companies House cannot offer Visa sponsorship to candidates through this campaign. Security Clearance is an essential requirement for this campaign. You'll need to have been in the UK for at least 3 out of the last 5 years to be eligible to apply for SC. The team for this role is based in our Cardiff office, and a hybrid employment contract will be provided as the standard offering. However, remote contracts may be considered as an exception whereby commuting to the office location of your team is not reasonably practicable. We're able to consider full-time, part-time and compressed hours for this role for the successful candidate (part-time and compressed options would be a minimum of 30 hours over 4 or 5 days). Job description The position will be focussed on building and maintaining Infrastructure to enable the organisation to deliver rapidly and reliably deploy and innovate for our customers. A Lead Infrastructure Engineer will work our development teams, ensuring work is delivered to the standards set out in our best practice guides. The role requires the candidate to lead on various streams of work and provide technical support to Infrastructure engineers across the organisation. As a Lead Infrastructure Engineer , the candidate must perform at the level defined within the DDaT Capability Framework. You may be required to undertake line management responsibilities in this position: this will be discussed with the successful candidate. Management experience is not essential as training can be provided. Responsibilities You will be responsible for delivering the infrastructure and tooling to support a continuous delivery approach within Companies House. You will be user and service focused ensuring that value is delivered through improvement and automation of platform services. Working in a team of infrastructure specialists and engineers, a Lead Infrastructure Engineer builds, administers, supports, and maintains solutions as directed and according to departmental policy. Most of the time will be spent working with the delivery teams on carrying out the infrastructure work on development projects. This will include answering any queries regarding environment, configuration, and CI/CD processes. At this role level, you will: Ensure services are integrated, delivered, and operated as required. Work with technical architects to translate architectural designs into operations. Design and develop infrastructure as code, source code repositories, and Continuous Integration/Continuous Delivery pipelines to execute change on Cloud environments. Lead and support colleagues in non-functional requirements, ensuring availability, security, capacity, and performance for the platform and/or service. Transform technical requirements into an effective DevOps toolchain to enable product delivery. Ensure that deployment strategies for products are repeatable, scalable, and universally available. Have deep technical knowledge, providing support to delivery teams and solving complex problems. Ensuring best practice guides are maintained and adhered to. Ensure that integration is controlled, maintained and managed through Iaas, PaaS and SaaS cloud solutions. Work with stakeholders to deliver and configure solutions via multiple cloud estate providers. Lead on technical workstreams, ensuring delivery aligns with organisational goals and best practices. Carry out horizon scanning and impact assessments to identify emerging trends and technologies, evaluating their potential influence on our services. You can read more about a career in Digital and Data within the Civil Service in the Government Digital and Data Candidate Information Pack. Person specification We are looking for the following experience, which will be assessed at sift and at interview. Expert knowledge in: Terraform and Cloud technologies (preferably AWS) CI/CD tools (e.g., Concourse) Strong practical experience in: GitHub (source control and versioning) Containerisation (Docker) Unix/Linux Working knowledge of: Ansible Packer Specialist skills: DevOps : Programming languages such as Java, NodeJS, and Python DevSecOps : Cloud security principles and disaster recovery (e.g., AWS Control Tower, IAM solutions, encryption, MFA, governance and compliance ISO 27017 , DRaaS) Testing Infrastructure : Testing principles and frameworks (e.g., Selenium/Java, Playwright/TypeScript, BrowserStack, Karate DSL) Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Leadership Making Effective Decisions Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: Terraform & Cloud Provider Technology Understanding Containerisation (Docker) CI/ CD Tooling and Principles Benefits Alongside your salary of £53,540, Companies House contributes £15,510 towards you being a member of the Civil Service Defined Benefit Pension scheme. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we're committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. Head to Our Benefits page to find out more about the fantastic benefits package we have at Companies House. We celebrate diversity As an equal opportunity employer, we celebrate diversity, being committed to ensuring we're representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing . Read our Applying under the Disability Confidence Sche,e (DCS) guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS). Where will you be working? We are currently using a hybrid approach to the way we work which provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on your role and your day-to-day work activities. Your manager will agree regular patterns of attendance with you; however, you may be required to make yourself available to attend the office more frequently when required to meet business needs. The team for this role is based in our Cardiff office, and a hybrid employment contract will be provided as the standard offering. However, remote contracts may be considered as an exception whereby commuting to the office location of your team is not reasonably practicable.
May 26, 2026
Full time
About the job Job summary We are looking for an enthusiastic Lead Infrastructure Engineer (Platform/DevOps) with great leadership and technical skills and a drive to improve. This role is a unique opportunity as you will be part of a team delivering Platform Infrastructure and systems to the highest standards and implementing the DevOps culture and principles across the business. Give yourself the best opportunity to apply! No need to register: just click on the link above to join, listen, and gain tips to help you apply. Cameras and microphones will be switched off. Can't make the session, or want something to refer back to? Just email our Outreach mailbox on: and we'll share a copy of the session slides. Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Please note: Companies House cannot offer Visa sponsorship to candidates through this campaign. Security Clearance is an essential requirement for this campaign. You'll need to have been in the UK for at least 3 out of the last 5 years to be eligible to apply for SC. The team for this role is based in our Cardiff office, and a hybrid employment contract will be provided as the standard offering. However, remote contracts may be considered as an exception whereby commuting to the office location of your team is not reasonably practicable. We're able to consider full-time, part-time and compressed hours for this role for the successful candidate (part-time and compressed options would be a minimum of 30 hours over 4 or 5 days). Job description The position will be focussed on building and maintaining Infrastructure to enable the organisation to deliver rapidly and reliably deploy and innovate for our customers. A Lead Infrastructure Engineer will work our development teams, ensuring work is delivered to the standards set out in our best practice guides. The role requires the candidate to lead on various streams of work and provide technical support to Infrastructure engineers across the organisation. As a Lead Infrastructure Engineer , the candidate must perform at the level defined within the DDaT Capability Framework. You may be required to undertake line management responsibilities in this position: this will be discussed with the successful candidate. Management experience is not essential as training can be provided. Responsibilities You will be responsible for delivering the infrastructure and tooling to support a continuous delivery approach within Companies House. You will be user and service focused ensuring that value is delivered through improvement and automation of platform services. Working in a team of infrastructure specialists and engineers, a Lead Infrastructure Engineer builds, administers, supports, and maintains solutions as directed and according to departmental policy. Most of the time will be spent working with the delivery teams on carrying out the infrastructure work on development projects. This will include answering any queries regarding environment, configuration, and CI/CD processes. At this role level, you will: Ensure services are integrated, delivered, and operated as required. Work with technical architects to translate architectural designs into operations. Design and develop infrastructure as code, source code repositories, and Continuous Integration/Continuous Delivery pipelines to execute change on Cloud environments. Lead and support colleagues in non-functional requirements, ensuring availability, security, capacity, and performance for the platform and/or service. Transform technical requirements into an effective DevOps toolchain to enable product delivery. Ensure that deployment strategies for products are repeatable, scalable, and universally available. Have deep technical knowledge, providing support to delivery teams and solving complex problems. Ensuring best practice guides are maintained and adhered to. Ensure that integration is controlled, maintained and managed through Iaas, PaaS and SaaS cloud solutions. Work with stakeholders to deliver and configure solutions via multiple cloud estate providers. Lead on technical workstreams, ensuring delivery aligns with organisational goals and best practices. Carry out horizon scanning and impact assessments to identify emerging trends and technologies, evaluating their potential influence on our services. You can read more about a career in Digital and Data within the Civil Service in the Government Digital and Data Candidate Information Pack. Person specification We are looking for the following experience, which will be assessed at sift and at interview. Expert knowledge in: Terraform and Cloud technologies (preferably AWS) CI/CD tools (e.g., Concourse) Strong practical experience in: GitHub (source control and versioning) Containerisation (Docker) Unix/Linux Working knowledge of: Ansible Packer Specialist skills: DevOps : Programming languages such as Java, NodeJS, and Python DevSecOps : Cloud security principles and disaster recovery (e.g., AWS Control Tower, IAM solutions, encryption, MFA, governance and compliance ISO 27017 , DRaaS) Testing Infrastructure : Testing principles and frameworks (e.g., Selenium/Java, Playwright/TypeScript, BrowserStack, Karate DSL) Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Leadership Making Effective Decisions Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: Terraform & Cloud Provider Technology Understanding Containerisation (Docker) CI/ CD Tooling and Principles Benefits Alongside your salary of £53,540, Companies House contributes £15,510 towards you being a member of the Civil Service Defined Benefit Pension scheme. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we're committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. Head to Our Benefits page to find out more about the fantastic benefits package we have at Companies House. We celebrate diversity As an equal opportunity employer, we celebrate diversity, being committed to ensuring we're representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing . Read our Applying under the Disability Confidence Sche,e (DCS) guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS). Where will you be working? We are currently using a hybrid approach to the way we work which provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on your role and your day-to-day work activities. Your manager will agree regular patterns of attendance with you; however, you may be required to make yourself available to attend the office more frequently when required to meet business needs. The team for this role is based in our Cardiff office, and a hybrid employment contract will be provided as the standard offering. However, remote contracts may be considered as an exception whereby commuting to the office location of your team is not reasonably practicable.
SHE Manager Cambridgeshire Up to 50,000 The good news is that our client takes EHS seriously. Not in the way businesses say they take it seriously in a job ad. In the way where they've invested in the certifications, built the management systems, and need someone credible enough to host a regulatory visit without breaking into a sweat. You'll be the lead EHS presence on site. That means owning the risk assessment register, managing the incident management system, running the audit cycle, and being the person who stands up in front of the HSE when they show up unannounced. If any of that sounds like new territory, this probably isn't for you. The role has real scope. You'll be benchmarking against best practice, contributing to continuous improvement projects, and coaching the wider site team on EHS culture. There's a Head of EHS you'll work alongside, which means you'll have support but also accountability. What they're looking for is someone with a solid grounding in ISO45001 and ISO14001, a NEBOSH Certificate at minimum, and experience in a manufacturing or similarly regulated environment. You'll also need to be a decent communicator. Not just on paper. Actually decent. The kind of person who can hold a room with a front-line operative or a senior stakeholder. This role is focused on being a real people person! If you want to have a proper conversation about it before deciding whether to apply, that's fine. Get in touch. Send whatever version of your CV you have. Everyone gets a response.
May 26, 2026
Full time
SHE Manager Cambridgeshire Up to 50,000 The good news is that our client takes EHS seriously. Not in the way businesses say they take it seriously in a job ad. In the way where they've invested in the certifications, built the management systems, and need someone credible enough to host a regulatory visit without breaking into a sweat. You'll be the lead EHS presence on site. That means owning the risk assessment register, managing the incident management system, running the audit cycle, and being the person who stands up in front of the HSE when they show up unannounced. If any of that sounds like new territory, this probably isn't for you. The role has real scope. You'll be benchmarking against best practice, contributing to continuous improvement projects, and coaching the wider site team on EHS culture. There's a Head of EHS you'll work alongside, which means you'll have support but also accountability. What they're looking for is someone with a solid grounding in ISO45001 and ISO14001, a NEBOSH Certificate at minimum, and experience in a manufacturing or similarly regulated environment. You'll also need to be a decent communicator. Not just on paper. Actually decent. The kind of person who can hold a room with a front-line operative or a senior stakeholder. This role is focused on being a real people person! If you want to have a proper conversation about it before deciding whether to apply, that's fine. Get in touch. Send whatever version of your CV you have. Everyone gets a response.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Lead About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Lead to lead on the delivery of priority outcomes to drive successful end to end delivery. What you'll do As a Change Delivery Lead you will use your experience to lead business wide change which will include; Bringing cross functional resources together to tackle a wide range of business problems Providing clear communication and coordination between delivery teams and wider business stakeholders Adapting your methodology and style to suit different scenarios Challenging and stress testing plans, scope and delivery approaches Dealing with ambiguity and navigating when processes are not clearly defined or understood Identifying ways to improve overall efficiency and ways of working of delivery teams An accomplished delivery specialist with a depth of experience in delivering impactful outcomes that require cross-functional working and responsibility. You will utilise appropriate delivery approaches and techniques to drive successful end-to-end delivery. Your excellent communication and influencing skills will help you be a pro-active part of creating a culture of transparency across all aspects of delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You are outcome driven. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress ensuring transparency to a range of stakeholders. You can manage risks, issues and dependencies for your outcomes as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate and proactively seek support where required. You can understand team styles and how people work together, adapting your own style where appropriate to gain the required results. You can give and receive constructive feedback, enabling a strong feedback loop. You can create an open and collaborative working environment. Your passion for continuous improvement means you challenge the status quo, you're vigilant with what's not working and help identify opportunities to influence positive change. In service of delivery you will work directly with teams as needed, using your skills to help them identify improvements and advance effectiveness of delivery. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You will achieve a breadth of impact by actively contributing to out of team activities (e.g. Outcome team level processes, Communities of Practice (CoP's), Business Resource Groups (BRGs), Intern & Grad scheme involvement etc ). You will share when you learn from your day to day role with your peers by using these forums. What we're looking for Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and project management frameworks Excellent problem solving and analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders A credible track record of governance, reporting, improving the effectiveness of delivery, Comfortable working in a complex regulated environment (experience is desirable) Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and play a pro-active part in creating a culture of transparency across all aspects of delivery. A high level of emotional intelligence allowing you to read a room. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best
May 26, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Lead About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Lead to lead on the delivery of priority outcomes to drive successful end to end delivery. What you'll do As a Change Delivery Lead you will use your experience to lead business wide change which will include; Bringing cross functional resources together to tackle a wide range of business problems Providing clear communication and coordination between delivery teams and wider business stakeholders Adapting your methodology and style to suit different scenarios Challenging and stress testing plans, scope and delivery approaches Dealing with ambiguity and navigating when processes are not clearly defined or understood Identifying ways to improve overall efficiency and ways of working of delivery teams An accomplished delivery specialist with a depth of experience in delivering impactful outcomes that require cross-functional working and responsibility. You will utilise appropriate delivery approaches and techniques to drive successful end-to-end delivery. Your excellent communication and influencing skills will help you be a pro-active part of creating a culture of transparency across all aspects of delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You are outcome driven. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress ensuring transparency to a range of stakeholders. You can manage risks, issues and dependencies for your outcomes as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate and proactively seek support where required. You can understand team styles and how people work together, adapting your own style where appropriate to gain the required results. You can give and receive constructive feedback, enabling a strong feedback loop. You can create an open and collaborative working environment. Your passion for continuous improvement means you challenge the status quo, you're vigilant with what's not working and help identify opportunities to influence positive change. In service of delivery you will work directly with teams as needed, using your skills to help them identify improvements and advance effectiveness of delivery. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You will achieve a breadth of impact by actively contributing to out of team activities (e.g. Outcome team level processes, Communities of Practice (CoP's), Business Resource Groups (BRGs), Intern & Grad scheme involvement etc ). You will share when you learn from your day to day role with your peers by using these forums. What we're looking for Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and project management frameworks Excellent problem solving and analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders A credible track record of governance, reporting, improving the effectiveness of delivery, Comfortable working in a complex regulated environment (experience is desirable) Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and play a pro-active part in creating a culture of transparency across all aspects of delivery. A high level of emotional intelligence allowing you to read a room. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best
Job Location: Woolpit Additional Location Information: Salary: Competitive Contract type: Fixed Term Posting End Date: 29/05/2026 At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best - ensuring they feel proud to be themselves and part of BUUK Infrastructure. We are looking for Talent Acquisition Manager who would like to help us reach our mission to "earn customer loyalty and drive business growth by providing consistently excellent service". This is a fixed term role covering maternity leave, for up to one year. Purpose of this role The Talent Acquisition Manager leads the recruitment function, ensuring the organisation attracts, engages, and hires the best talent to meet current and future business needs. This role is responsible for developing and executing recruitment strategies, managing the talent acquisition team, and driving initiatives that enhance employer branding and candidate experience. Your key responsibilities are Lead and manage the talent acquisition (TA) team, providing guidance, development, coaching and performance oversight. Manage the full recruitment lifecycle, including attracting, sourcing, headhunting, screening, interviewing and offer negotiation. Oversee the full recruitment lifecycle for critical and senior level roles. Work in partnership with hiring managers to understand role requirements and develop effective recruitment strategies. Proactively build and utilise internal and external candidate databases and talent pools, creating talent pipelines, with a focus on critical and senior level roles. Review that the TA function is using the correct channels (job boards, social media, networking, internal mobility) to attract diverse talent. Review, develop and maintain recruitment system to ensure it's adding value and fit for purpose. Create and update policies, procedures and guidance to ensure BUUK complies with employment and immigration law. Champion employer branding efforts to position the organisation as an employer of choice. Lead process improvement projects to improve the talent acquisition function. Ability to travel to other sites in the UK when required. Any other duties as deemed appropriate by the Group Talent and Development Manager and Head of HR. Qualifications Degree or equivalent experience. Experience/Knowledge Extensive experience in talent acquisition or recruitment (in-house or agency). Strong understanding of recruitment best practices, sourcing strategies and market trends. Knowledge of Employment and Immigration Law and best practice in recruitment. Abilities/Skills Proven ability to lead and motivate a team. Excellent verbal and written communication skills. Ability to plan and meet deadlines and able to manage multiple priorities in a fast-paced environment. Excellent stakeholder management and influencing skills. Strong ability to quickly learn and adapt to new systems. Desirable CIPD Level 7 in HR Management. Leadership & Management qualification. Experience of managing a team. Experience in using Applicant Tracking Systems. Sales skills. What can you expect from us Cost of living annual pay review. Company pension contributions up to 10% if employees contribute 5%. 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks. Enhanced maternity, paternity and adoption pay. To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax). Hybrid working for eligible roles. Development opportunities to reach your career aspirations. BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do. Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you would like to be a part of our team and you meet many, but not all our requirements for this role, please apply. You can also ask us about flexible working options. Please note we reserve the right to close the role early. Therefore, if you're interested in this role, we encourage you to apply as soon as possible.
May 26, 2026
Contractor
Job Location: Woolpit Additional Location Information: Salary: Competitive Contract type: Fixed Term Posting End Date: 29/05/2026 At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best - ensuring they feel proud to be themselves and part of BUUK Infrastructure. We are looking for Talent Acquisition Manager who would like to help us reach our mission to "earn customer loyalty and drive business growth by providing consistently excellent service". This is a fixed term role covering maternity leave, for up to one year. Purpose of this role The Talent Acquisition Manager leads the recruitment function, ensuring the organisation attracts, engages, and hires the best talent to meet current and future business needs. This role is responsible for developing and executing recruitment strategies, managing the talent acquisition team, and driving initiatives that enhance employer branding and candidate experience. Your key responsibilities are Lead and manage the talent acquisition (TA) team, providing guidance, development, coaching and performance oversight. Manage the full recruitment lifecycle, including attracting, sourcing, headhunting, screening, interviewing and offer negotiation. Oversee the full recruitment lifecycle for critical and senior level roles. Work in partnership with hiring managers to understand role requirements and develop effective recruitment strategies. Proactively build and utilise internal and external candidate databases and talent pools, creating talent pipelines, with a focus on critical and senior level roles. Review that the TA function is using the correct channels (job boards, social media, networking, internal mobility) to attract diverse talent. Review, develop and maintain recruitment system to ensure it's adding value and fit for purpose. Create and update policies, procedures and guidance to ensure BUUK complies with employment and immigration law. Champion employer branding efforts to position the organisation as an employer of choice. Lead process improvement projects to improve the talent acquisition function. Ability to travel to other sites in the UK when required. Any other duties as deemed appropriate by the Group Talent and Development Manager and Head of HR. Qualifications Degree or equivalent experience. Experience/Knowledge Extensive experience in talent acquisition or recruitment (in-house or agency). Strong understanding of recruitment best practices, sourcing strategies and market trends. Knowledge of Employment and Immigration Law and best practice in recruitment. Abilities/Skills Proven ability to lead and motivate a team. Excellent verbal and written communication skills. Ability to plan and meet deadlines and able to manage multiple priorities in a fast-paced environment. Excellent stakeholder management and influencing skills. Strong ability to quickly learn and adapt to new systems. Desirable CIPD Level 7 in HR Management. Leadership & Management qualification. Experience of managing a team. Experience in using Applicant Tracking Systems. Sales skills. What can you expect from us Cost of living annual pay review. Company pension contributions up to 10% if employees contribute 5%. 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks. Enhanced maternity, paternity and adoption pay. To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax). Hybrid working for eligible roles. Development opportunities to reach your career aspirations. BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do. Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you would like to be a part of our team and you meet many, but not all our requirements for this role, please apply. You can also ask us about flexible working options. Please note we reserve the right to close the role early. Therefore, if you're interested in this role, we encourage you to apply as soon as possible.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Lead - Principal Associate About this role This is an exciting opportunity to manage a small but mighty team responsible for producing demand forecasting for our Customer Operations area. If you are experienced in using tools and techniques to manipulate data, managing others and interested in Forecasting and Planning, then please read on! What you'll do Lead a small team to cover the production of all forecasts across operations Produce medium and long term customer demand forecasts for critical contact centre process areas and oversee the creation of back office operations forecasts Play a lead role in the creation of our operations budgets and outlook refreshes with Finance, through the provision of future volume demand views Utilise planning data, models and insight to provide compelling advice and recommendations Maintain strong, collaborative relationships by engaging stakeholders to become a trusted partner of the operation Continually improve the quality and accuracy of our forecasts by reviewing tools, assumptions, models and processes Communicate capacity plan outputs in a simple, easy to understand way Ensure the efficient and effective use of resources in line with agreed planning periods What we're looking for Experience of producing forecasts in an operational environment to deadlines Understanding of complex models (Excel based) to enable a continuous improvement based approach and solve problems Experience coaching and managing a small team to maintain engagement and good service to our customers Fantastic stakeholder management skills and ability to manage multiple stakeholders and effectively We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. Where and how you'll work This is a permanent position and will be based in our Nottingham offices. Our flexible, hybrid working model gives you the opportunity to work both remotely and in our offices, which provide great spaces for in-person collaboration. Our core office days are Tuesday to Thursday, but the number of days you actually spend in the office will be led by your team, the work you're doing and your preferences. Many of our associates have flexible working patterns, so we're open to discuss flexible working arrangements with you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers su
May 26, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Lead - Principal Associate About this role This is an exciting opportunity to manage a small but mighty team responsible for producing demand forecasting for our Customer Operations area. If you are experienced in using tools and techniques to manipulate data, managing others and interested in Forecasting and Planning, then please read on! What you'll do Lead a small team to cover the production of all forecasts across operations Produce medium and long term customer demand forecasts for critical contact centre process areas and oversee the creation of back office operations forecasts Play a lead role in the creation of our operations budgets and outlook refreshes with Finance, through the provision of future volume demand views Utilise planning data, models and insight to provide compelling advice and recommendations Maintain strong, collaborative relationships by engaging stakeholders to become a trusted partner of the operation Continually improve the quality and accuracy of our forecasts by reviewing tools, assumptions, models and processes Communicate capacity plan outputs in a simple, easy to understand way Ensure the efficient and effective use of resources in line with agreed planning periods What we're looking for Experience of producing forecasts in an operational environment to deadlines Understanding of complex models (Excel based) to enable a continuous improvement based approach and solve problems Experience coaching and managing a small team to maintain engagement and good service to our customers Fantastic stakeholder management skills and ability to manage multiple stakeholders and effectively We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. Where and how you'll work This is a permanent position and will be based in our Nottingham offices. Our flexible, hybrid working model gives you the opportunity to work both remotely and in our offices, which provide great spaces for in-person collaboration. Our core office days are Tuesday to Thursday, but the number of days you actually spend in the office will be led by your team, the work you're doing and your preferences. Many of our associates have flexible working patterns, so we're open to discuss flexible working arrangements with you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers su
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Knowledge Data and Systems Specialist Job Title: Knowledge Data and Systems Specialist (Associate) Location:Nottingham - Hybrid Working Pattern:3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role The purpose of this role is to support the technical health and reporting of the Knowledge Management and other relevant platforms. This role helps ensure the system is secure, functional, and performs well for end-users, while also assisting in the essential data collection and reporting required to measure content effectiveness and system usage. What you'll do Assist with the day-to-day configuration, user profile management, and maintenance tasks required to keep the knowledge platforms running smoothly and securely. You will help implement approved changes and new features. Extract raw data and assist in the preparation of standard reports and dashboards to track performance metrics and identify trends. You will support the team by providing data-driven insights into content usage and system health. The skills and experience you need System Maintenance : Assist in managing user profiles, system permissions, and system health to maintain the day-to-day integrity of the knowledge platform. Including supporting and resolving events/incidents. Technical Implementation Assistance: Support the implementation of new platform features, configure new content templates following established guides, and assist with managing integration. Access Control Administration: Administer user access roles and permissions according to defined rules to control content visibility and manage content creation/editing rights within the platform. Search Optimisation Support: Assist with routine audits of search functionality, updating elements like synonyms and search boosting rules as instructed to improve basic search result relevance. Documentation Maintenance: Maintain, create and update existing technical documentation for the platform's configuration and standard processes. Data Reporting and Dashboards: Execute the creation and scheduled distribution of standard reports and dashboards that track performance and knowledge metrics and evaluation Content Gap Analysis: Collect knowledge and performance data to help identify potential content gaps. Including leading knowledge eco-system feedback for content/platform iteration. Performance Measurement Assistance: Support the quantification of basic knowledge base impact, such as extracting data on ticket volumes before and after content releases. A/B Testing Support: Assist A/B testing and change initiatives. Measures of Success System and Content Stability: Low frequency of system and content issues or outages due to effective support and maintenance tasks. Search and CI Functionality: Successful execution of routine search tuning tasks that contribute to improving search results. Data Accuracy and Timeliness: Consistent delivery of accurate standard reports and data extracts according to the required schedule. Effective Support: Timely and effective logging, escalation, and resolution of technical support issues related to the platform. Documentation Currency: All assigned technical documentation is maintained and kept up-to-date. Impact Measurement: All updates and reports are tracked against key metrics to show how they support improving performance, help users find information, and support business goals. Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is availablehere. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fos
May 26, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Knowledge Data and Systems Specialist Job Title: Knowledge Data and Systems Specialist (Associate) Location:Nottingham - Hybrid Working Pattern:3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We're on a mission to be a force for good in lending. Throughout our almost 30-year history, we've consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK's Best Workplaces list. Hear from our team about what it's like working at Capital One UK. About the Role The purpose of this role is to support the technical health and reporting of the Knowledge Management and other relevant platforms. This role helps ensure the system is secure, functional, and performs well for end-users, while also assisting in the essential data collection and reporting required to measure content effectiveness and system usage. What you'll do Assist with the day-to-day configuration, user profile management, and maintenance tasks required to keep the knowledge platforms running smoothly and securely. You will help implement approved changes and new features. Extract raw data and assist in the preparation of standard reports and dashboards to track performance metrics and identify trends. You will support the team by providing data-driven insights into content usage and system health. The skills and experience you need System Maintenance : Assist in managing user profiles, system permissions, and system health to maintain the day-to-day integrity of the knowledge platform. Including supporting and resolving events/incidents. Technical Implementation Assistance: Support the implementation of new platform features, configure new content templates following established guides, and assist with managing integration. Access Control Administration: Administer user access roles and permissions according to defined rules to control content visibility and manage content creation/editing rights within the platform. Search Optimisation Support: Assist with routine audits of search functionality, updating elements like synonyms and search boosting rules as instructed to improve basic search result relevance. Documentation Maintenance: Maintain, create and update existing technical documentation for the platform's configuration and standard processes. Data Reporting and Dashboards: Execute the creation and scheduled distribution of standard reports and dashboards that track performance and knowledge metrics and evaluation Content Gap Analysis: Collect knowledge and performance data to help identify potential content gaps. Including leading knowledge eco-system feedback for content/platform iteration. Performance Measurement Assistance: Support the quantification of basic knowledge base impact, such as extracting data on ticket volumes before and after content releases. A/B Testing Support: Assist A/B testing and change initiatives. Measures of Success System and Content Stability: Low frequency of system and content issues or outages due to effective support and maintenance tasks. Search and CI Functionality: Successful execution of routine search tuning tasks that contribute to improving search results. Data Accuracy and Timeliness: Consistent delivery of accurate standard reports and data extracts according to the required schedule. Effective Support: Timely and effective logging, escalation, and resolution of technical support issues related to the platform. Documentation Currency: All assigned technical documentation is maintained and kept up-to-date. Impact Measurement: All updates and reports are tracked against key metrics to show how they support improving performance, help users find information, and support business goals. Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is availablehere. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture-one that values diverse perspectives, fos
NXTGEN are excited to be partnering with a modern, ambitious, and fast growing accountancy firm that is continuing to invest heavily in both its people and audit function. This is an excellent opportunity for an Audit Senior or Assistant Manager who is looking for more than just another practice role. Here, you will gain genuine responsibility, real client exposure, and the opportunity to build a long term career within a firm that truly values progression, collaboration, and individual growth. The firm has built an outstanding reputation for combining high quality client work with a supportive and down to earth culture. Despite their continued growth, they have retained the feel of a close knit team where your voice is heard, your development is prioritised, and your contribution genuinely matters. You will not be lost in a large corporate structure or limited by unnecessary hierarchy. Instead, you will be trusted, supported, and given the freedom to progress at a pace that matches your ambitions. Whether you are an experienced Audit Senior ready to make the move into Assistant Manager level, or already operating in a more senior role but wanting greater variety and influence, this is definitely a role worth exploring. What's in it for you: Real ownership of your own client portfolio from the outset Clear and realistic progression through to Manager and beyond Exposure to a broad and varied client base across multiple sectors and industries The opportunity to become a genuine trusted adviser to clients A supportive and approachable leadership team that actively invests in development Strong focus on mentoring, coaching, and helping you achieve your long term career goals A collaborative environment where ideas and initiative are genuinely encouraged Competitive salary with regular reviews and progression discussions The role: Managing a varied portfolio of audit clients, ensuring assignments are delivered to a high technical standard and within agreed deadlines Leading audit assignments from planning and risk assessment through to completion and final review Reviewing audit files and statutory financial statements ahead of Partner sign off Acting as the main point of contact for clients, building strong and lasting relationships throughout the year Identifying key risk areas and providing clear direction to audit teams on site Monitoring budgets, managing work in progress, and supporting fee discussions where appropriate Coaching, mentoring, and developing junior team members through regular feedback and support Supporting wider team planning, workflow management, and contributing to the continued growth of the audit department Working closely with senior leadership on improving processes, client service, and team development initiatives The successful candidate will be ACA or ACCA qualified, or qualified by experience, with strong audit experience gained within a UK accountancy practice. You will be confident managing multiple assignments, reviewing work to a high standard, and leading client conversations in a professional and commercially aware manner. This is a fantastic opportunity for someone looking to join a firm where progression is genuinely achievable, your contribution is recognised, and you can build a long term career surrounded by a supportive and ambitious team. If you are looking for more ownership, more opportunity, and a clearer route forward, get in touch to find out more.
May 26, 2026
Full time
NXTGEN are excited to be partnering with a modern, ambitious, and fast growing accountancy firm that is continuing to invest heavily in both its people and audit function. This is an excellent opportunity for an Audit Senior or Assistant Manager who is looking for more than just another practice role. Here, you will gain genuine responsibility, real client exposure, and the opportunity to build a long term career within a firm that truly values progression, collaboration, and individual growth. The firm has built an outstanding reputation for combining high quality client work with a supportive and down to earth culture. Despite their continued growth, they have retained the feel of a close knit team where your voice is heard, your development is prioritised, and your contribution genuinely matters. You will not be lost in a large corporate structure or limited by unnecessary hierarchy. Instead, you will be trusted, supported, and given the freedom to progress at a pace that matches your ambitions. Whether you are an experienced Audit Senior ready to make the move into Assistant Manager level, or already operating in a more senior role but wanting greater variety and influence, this is definitely a role worth exploring. What's in it for you: Real ownership of your own client portfolio from the outset Clear and realistic progression through to Manager and beyond Exposure to a broad and varied client base across multiple sectors and industries The opportunity to become a genuine trusted adviser to clients A supportive and approachable leadership team that actively invests in development Strong focus on mentoring, coaching, and helping you achieve your long term career goals A collaborative environment where ideas and initiative are genuinely encouraged Competitive salary with regular reviews and progression discussions The role: Managing a varied portfolio of audit clients, ensuring assignments are delivered to a high technical standard and within agreed deadlines Leading audit assignments from planning and risk assessment through to completion and final review Reviewing audit files and statutory financial statements ahead of Partner sign off Acting as the main point of contact for clients, building strong and lasting relationships throughout the year Identifying key risk areas and providing clear direction to audit teams on site Monitoring budgets, managing work in progress, and supporting fee discussions where appropriate Coaching, mentoring, and developing junior team members through regular feedback and support Supporting wider team planning, workflow management, and contributing to the continued growth of the audit department Working closely with senior leadership on improving processes, client service, and team development initiatives The successful candidate will be ACA or ACCA qualified, or qualified by experience, with strong audit experience gained within a UK accountancy practice. You will be confident managing multiple assignments, reviewing work to a high standard, and leading client conversations in a professional and commercially aware manner. This is a fantastic opportunity for someone looking to join a firm where progression is genuinely achievable, your contribution is recognised, and you can build a long term career surrounded by a supportive and ambitious team. If you are looking for more ownership, more opportunity, and a clearer route forward, get in touch to find out more.
Compassion in World Farming International (CIWF)
Godalming, Surrey
Compassion in World Farming International is a global movement transforming the future of food and farming. As our Global Head of Major Donors, you ll lead and grow a high-impact global philanthropy programme, generating significant income from high-net-worth individuals and principal donors to support our mission to end factory farming. Role type: Full-time; Permanent Location: Godalming, UK (hybrid working pattern 2x days in the office: Team days Tuesdays & Thursdays) Salary: £55,000 -£60,000 per annum (depending upon skills and experience) About the role As our Global Head of Major Donors, you ll help shape and deliver an ambitious global major donor strategy, building a strong pipeline of five and six figure donors across key markets, including the UK, US and Europe while personally cultivating high-value relationships. Alongside this you ll provide strategic oversight of our growing global mid-level donor programme. As part of this role you ll work closely with senior leaders across Compassion, where you ll help translate our work into compelling propositions that inspire meaningful, long-term support. As our Global Head of Major Donors, you ll be responsible for: Leading the global major donor and mid-level fundraising programmes to deliver sustainable income growth across the UK, US and key European Markets Building and executing strategies to grow five- and six-figure gifts, with a focus on £50k+ donors Personally cultivating, soliciting and stewarding a portfolio of high-value donor relationships Developing compelling donor propositions and exceptional supporter journeys Driving pipeline development and prospect acquisition through insight led strategies Leading and developing a high-performing small team of fundraisers based in the UK, US and Europe Overseeing income forecasting, KPIs and CRM data quality to support strategic decision-making for this programme Collaborating across teams to maximise donor engagement, events, and global fundraising impact. About you To succeed in this role, you ll be a strategic and relationship focused leader, with a strong track record of securing high-value gifts and growing philanthropic income streams across different markets. You ll need to bring a blend of strategic thinking, emotional intelligence, and leadership capability, where you are able to inspire donors and team members, while delivering against ambitious income targets. Skills and experience you ll need to bring: Proven success securing five and six-figure gifts from high net worth individuals Experience working in international fundraising contexts, ideally with experience of the US and/or European markets Experience designing and delivering major donor growth strategies Experience of leading or contributing to mid-level giving programmes Strong personal track record in cultivating, soliciting and closing high-value gifts Experience leading and developing passionate, high-performing fundraising or philanthropy teams Strong financial and analytical skills, including forecasting and pipeline management Ability to create compelling, tailored donor journeys and propositions Outstanding communication and stakeholder engagement skills, with confidence to influence at senior level A collaborative, proactive approach with a clear commitment to our mission If you don t meet every requirement but believe you could thrive in this role, we encourage you to apply. Why join us This is a rare opportunity to shape global philanthropy and deliver lasting impact for animals worldwide. We offer a supportive, flexible workplace with a strong focus on wellbeing and development, including: 25 days annual leave + bank holidays Health Cash Back Plan and 24/7 GP access Employee Assistance Programme and MHFA support Premium Calm App subscription Electric car scheme available Defined contribution pension scheme Enhanced discretionary sick pay Hybrid working model (role and location dependent) Free onsite parking and office next to mainline station Cycle Benefit scheme and other savings options Ongoing learning and development opportunities How to apply and key dates If you re ready to make a global impact, we d love to hear from you. Please submit your CV and a cover letter outlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV. Please note that we may begin interviews on a rolling basis, so early applications are encouraged. Closing date: Friday 5 June 10am 1st Stage (Teams) Interview: Wednesday 10 June 2nd Stage (Face to Face at HQ) Interview , with task: Wednesday 17 June Join us in building a more compassionate future for animals, people, and the planet. As part of Stage 1 interviews , shortlisted candidates may receive pre shared, values based interview questions to support a positive candidate experience. If you require any adjustments during the recruitment process, please let us know, we re always happy to support candidates. About Compassion Compassion in World Farming International is a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts, we ve spent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe. Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore our Candidate Pack, and Careers Page. To comply with legal requirements in the UK and internationally, all applicants must be able to demonstrate their right to work in the country where the role is based. Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.
May 26, 2026
Full time
Compassion in World Farming International is a global movement transforming the future of food and farming. As our Global Head of Major Donors, you ll lead and grow a high-impact global philanthropy programme, generating significant income from high-net-worth individuals and principal donors to support our mission to end factory farming. Role type: Full-time; Permanent Location: Godalming, UK (hybrid working pattern 2x days in the office: Team days Tuesdays & Thursdays) Salary: £55,000 -£60,000 per annum (depending upon skills and experience) About the role As our Global Head of Major Donors, you ll help shape and deliver an ambitious global major donor strategy, building a strong pipeline of five and six figure donors across key markets, including the UK, US and Europe while personally cultivating high-value relationships. Alongside this you ll provide strategic oversight of our growing global mid-level donor programme. As part of this role you ll work closely with senior leaders across Compassion, where you ll help translate our work into compelling propositions that inspire meaningful, long-term support. As our Global Head of Major Donors, you ll be responsible for: Leading the global major donor and mid-level fundraising programmes to deliver sustainable income growth across the UK, US and key European Markets Building and executing strategies to grow five- and six-figure gifts, with a focus on £50k+ donors Personally cultivating, soliciting and stewarding a portfolio of high-value donor relationships Developing compelling donor propositions and exceptional supporter journeys Driving pipeline development and prospect acquisition through insight led strategies Leading and developing a high-performing small team of fundraisers based in the UK, US and Europe Overseeing income forecasting, KPIs and CRM data quality to support strategic decision-making for this programme Collaborating across teams to maximise donor engagement, events, and global fundraising impact. About you To succeed in this role, you ll be a strategic and relationship focused leader, with a strong track record of securing high-value gifts and growing philanthropic income streams across different markets. You ll need to bring a blend of strategic thinking, emotional intelligence, and leadership capability, where you are able to inspire donors and team members, while delivering against ambitious income targets. Skills and experience you ll need to bring: Proven success securing five and six-figure gifts from high net worth individuals Experience working in international fundraising contexts, ideally with experience of the US and/or European markets Experience designing and delivering major donor growth strategies Experience of leading or contributing to mid-level giving programmes Strong personal track record in cultivating, soliciting and closing high-value gifts Experience leading and developing passionate, high-performing fundraising or philanthropy teams Strong financial and analytical skills, including forecasting and pipeline management Ability to create compelling, tailored donor journeys and propositions Outstanding communication and stakeholder engagement skills, with confidence to influence at senior level A collaborative, proactive approach with a clear commitment to our mission If you don t meet every requirement but believe you could thrive in this role, we encourage you to apply. Why join us This is a rare opportunity to shape global philanthropy and deliver lasting impact for animals worldwide. We offer a supportive, flexible workplace with a strong focus on wellbeing and development, including: 25 days annual leave + bank holidays Health Cash Back Plan and 24/7 GP access Employee Assistance Programme and MHFA support Premium Calm App subscription Electric car scheme available Defined contribution pension scheme Enhanced discretionary sick pay Hybrid working model (role and location dependent) Free onsite parking and office next to mainline station Cycle Benefit scheme and other savings options Ongoing learning and development opportunities How to apply and key dates If you re ready to make a global impact, we d love to hear from you. Please submit your CV and a cover letter outlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV. Please note that we may begin interviews on a rolling basis, so early applications are encouraged. Closing date: Friday 5 June 10am 1st Stage (Teams) Interview: Wednesday 10 June 2nd Stage (Face to Face at HQ) Interview , with task: Wednesday 17 June Join us in building a more compassionate future for animals, people, and the planet. As part of Stage 1 interviews , shortlisted candidates may receive pre shared, values based interview questions to support a positive candidate experience. If you require any adjustments during the recruitment process, please let us know, we re always happy to support candidates. About Compassion Compassion in World Farming International is a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts, we ve spent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe. Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore our Candidate Pack, and Careers Page. To comply with legal requirements in the UK and internationally, all applicants must be able to demonstrate their right to work in the country where the role is based. Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.