35 jobs found

Join a reputable family-owned dealership in Worthing as a Service Advisor. Our client is seeking an experienced Service Advisor to become a valued member of their busy and professional Service Department. This is an excellent opportunity for motivated candidates who enjoy delivering exceptional customer service in a friendly team environment. Benefits for the successful Service Advisor: Competitive basic salary of 30,000 with an OTE of approximately 38,000, including bonuses Monday to Friday working pattern, 8:30 am to 5:30 pm, with Saturday rota (mornings) Performance-based bonuses linked to product sales, service plans, and customer satisfaction Additional reward schemes for outstanding service delivery Workplace pension scheme 25 days holiday plus bank holidays Discounted staff sales on parts, servicing, and MOT services Manufacturer-led training programmes for continual development Supportive and professional team environment Duties of the Service Advisor: Meet and greet customers professionally, creating a positive first impression Book customer vehicles into the workshop and liaise with technical teams to monitor progress Keep customers informed about vehicle repairs and services, providing excellent customer care Build and maintain ongoing customer relationships to encourage repeat business Promote and sell repair work, service plans, and additional vehicle products following manufacturer guidelines Maintain thorough knowledge of products and services through continuous training Handle telephone enquiries professionally and efficiently Ensure workshop and administration areas are kept organised and tidy Requirements: Previous experience as a Service Advisor within the motor trade is essential Experience using a DMS system, preferably Kerridge or similar Excellent communication and organisational skills with a positive, friendly attitude Ability to multitask efficiently in a busy environment Professional appearance and telephone manner Strong IT literacy and ability to follow procedures accurately Driven individual with a passion for delivering exceptional customer service and professional growth If you are an experienced Service Advisor seeking a rewarding opportunity within a well-established dealership, we would love to hear from you. This role offers a chance to develop your career in a supportive environment with ongoing training and fantastic earning potential. Contact Martin Bane, Automotive Recruitment Specialist at Perfect Placement covering Worthing, West Sussex today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.

GBRS are recruiting for a permanent Service Advisor on behalf of their client, a car dealership based in the Loughborough area of Leicester Service Advisor Role Overview Our Service Advisor is responsible for assisting customers with their service needs, explaining repair processes, and ensuring a smooth service experience from check-in to completion. They communicate between customers and technicians while maintaining high customer satisfaction. Key Responsibilities Greet customers and assess their service or repair needs Listen carefully to customer concerns and document issues accurately Provide estimates for repairs, parts, and labour costs Schedule service appointments and manage workflow Communicate repair updates and timelines to customers Coordinate with technicians to ensure proper diagnosis and repair Upsell additional services or maintenance when appropriate Handle customer complaints and resolve issues professionally Process invoices, payments, and maintain service records Required Skills & Qualifications Strong communication and customer service skills Basic technical knowledge (especially for automotive roles) Problem-solving and conflict resolution abilities Sales skills for recommending services Organizational and multitasking skills Familiarity with service management software Work Environment Typically works in service centers, dealerships, or repair shops Regular interaction with customers and technicians May require standing, walking, and occasional weekend work Key Performance Indicators (KPIs) Customer satisfaction scores Service sales and upsell performance Efficiency in handling service orders Customer retention and repeat business Career Path Please send your CV to us as soon as possible and we will call you with more information

Service Manager £40-45k basic DOE plus £15k bonus Tunbridge Wells Permanent/Full Time A fantastic opportunity has arisen for an experienced Service Manager! The successful candidate will join a hardworking team, committed to providing top-notch service to their valued customers. If you are passionate about furthering your automotive career and would like to find out some more information please apply today! Duties & Responsibilities of a Service Manager: Ensuring budget targets are achieved. You will be managing a team of Technicians, Workshop Controllers, Warranty Administrators and Service Advisors, ensuring all staff have a development and training schedule and that they are all trained on service and customer facing systems to a competent level. Carrying out daily audit checks on job cards ensuring accuracy of all information and reporting and resolving any issues. Ensuring KPI s are achieved. Maintaining a high level of efficiency in ensuring all response times to bookings, calls, return calls, authority requests, paperwork requests and any element of the daily role that requires work to be completed to an internal or external deadline. Ensuring all warranty claims are registered and followed up for payment. Carrying out weekly/monthly performance reviews and departmental meetings. Understand budgets and monthly accounts. Your Background & Skill: Proven experience working as a Service Manager/Aftersales Manager within a busy main dealer is essential. Previous experience managing a team. Technical skills are advantageous but not essential. Well-presented and have excellent interpersonal and organisational skills. Ability to build rapport and create lasting relationships (which lead to customer loyalty and referrals). Excellent communication skills. If you know someone who would be a great fit for one of our job openings, refer them to us! And the best part? If they get hired, we'll pay you for the recommendation. It's a win-win situation for everyone involved. So spread the word and help us find the perfect candidate! For further details on this role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Recruitment Consultancy.

HGV Workshop Controller/Senior Service Advisor Required Basic Salary Circa 40k- 50k DOE OTE 50k+ Full sick pay offered Pension 20 days holiday + bank holidays + Much More Unique Company Benefits Job Description: Working with the UK's BEST Engineering Companies; the exciting role of Workshop Controller/Senior Service Advisor has become available on a permanent position. The role will involve you being based in the depot workshop assisting the Depot Workshop Manager with mangement duties. Desired Skills and Experience: You will either have experience in a senior/supervisor positions working in HGV Commecrcial sector and/or the qualifications to do so such as NVQ level 3 or equivalent & IRTEC qualified. Not essential but ideally you will have a Class 1, Class 2, 7.5 Tonne driving license as well as experience working on a variety of commercial vehicles. CD Auto Engineering Recruitment Ltd: We are a specialist engineering & technical agency working within the HGV & Bus industry. We work alongside national and multinational companies within this industry, as well as councils and commercial vehicle rental companies. We recruit for roles across the board so if you are a Trailer, HGV, PSV or commercial vehicle industry professional please get in touch. We recruit for technicians, operatives, controllers, admin staff and management. If this isn't the role for you, but you would like to hear what we have available or have a chat about your future job, please get in touch using the contact details below within "application process". Application Process: If you have the above skills and wish to be considered for this position or find out more details then please contact Calvyn Desir on (phone number removed) & submit your CV using the apply link I will endeavour to contact all applicants however, if you do not hear from me within two weeks then unfortunately you have been unsuccessful.

Ready for a career with MG? Exciting new opportunity for a Vehicle Sales Executive to join our team at our newly refurbished state-of-the-art site in Stockport. We re committed to providing our employees with a great experience when they re at work, supporting them to be the best they can be. We believe our passionate, enthusiastic and talented people are key to our continuing success, and are proud to be voted by our employees as a company who is an employer of choice. If that sounds like you, keep reading. Your future starts here We love diversity and welcome applications from all areas of sales including high street retail, automotive and more! The Role at a Glance: Vehicle Sales Executive Stockport £20,000 Basic Rising by £1k each year (£65,000+ OTE) Plus Excellent Benefits Including Company Car, Commission, Staff Car Scheme, Benefits, Manufacturer Training & Continuous Development. About us: From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Joining us as a Vehicle Sales Executive offers you the opportunity to develop your career with one of the world's most prestigious companies. The Vehicle Sales Executive Role: As a Sales Executive, you will be highly skilled at discovering customer needs and matching those with the right product. You ll likely be someone who has previously worked in a similar role, as an automotive sales executive or retail executive, demonstrating your ability to deliver great customer experiences. You ll get a buzz from personal interaction, listening and adapting, and guiding the customer towards the best choice for them. You ll be ready to apply your in-depth product knowledge to build the closest possible match between product and customer. As a Sales Executive with RRG Stockport you ll be proud to represent MG, and you ll get great satisfaction from turning showroom visitors into loyal customers. About You: • Previous sales experience needed • Highly skilled at discovering customers needs and following through with exciting solutions • Enjoy working in a high-pressured environment, with a record of achieving challenging targets • Always curious with a willingness to learn and develop and stay on top of innovative products and complex technical information • Strong people and communication skills with the ability to quickly build rapport with our customers • Ability to take initiative and ownership of issues; with a can-do attitude • Strong communication skills easily builds up relationships internally and with customers, pleasant and demonstrates humility • Strong interest in automotive and agility to learn about new products • Listen and talk to customers, to uncover their needs and build trust and rapport Interested? Apply here for a fast-track path to the Hiring Manager. Your Experience / Background / Previous Roles May Include: High Street Retail Sales, Customer Advisor, Motoring Sales, Dealership Sales, Automotive Sales Consultant, Automotive Sales Representative, Automotive Account Manager, Auto Sales Coordinator, Car Sales Executive, Vehicle Sales Associate, Automotive Sales Coordinator, Car Sales Consultant, Retail, Customer Service, Sales, Business Development, Vehicle Service Advisor, Fleet Controller, Showroom Manager, Showroom Receptionist, Showroom Host. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Our client, a reputable prestige car dealership in Guildford, is seeking an experienced Diagnostic Vehicle Technician to join their expanding team. This role offers a unique opportunity for skilled technicians to enjoy a better work-life balance through a four-day working week, with competitive remuneration and ongoing professional development in a modern, dynamic environment. Key benefits In this Diagnostic Vehicle Technician Role: Up to 45,000 basic salary, with uncapped bonus potential to achieve total earnings of up to 55,000 OTE Four-day working week, Monday to Friday, with flexible days off to suit your personal circumstances No weekend work or MOT responsibilities, allowing for improved work-life balance Work in a contemporary, state-of-the-art showroom with modern facilities Specialisation in hybrid and electric vehicles, with dedicated training and support Opportunities for career progression within a stable, expanding prestige dealer group Support from Genesis technical advisors to ensure successful diagnosis and repairs Duties Of A Diagnostic Vehicle Technician: Diagnosing faults on hybrid and electric vehicles accurately and efficiently Conducting vehicle servicing and complex diagnostics using advanced diagnostic tools and software Repairing vehicles to manufacturer standards, ensuring safety and quality compliance Collaborating with the Genesis technical team, with no customer contact involved Maintaining high levels of professionalism and adhering to safety regulations Contributing to the continuous improvement of diagnostics and servicing processes Requirements Of A Diagnostic Vehicle Technician: Level 3 qualification or equivalent in vehicle maintenance and repair Proven experience in diagnosing and repairing hybrid and electric vehicles Certified and trained in electric vehicle systems, with EV-specific experience A proactive team player with strong attention to detail Knowledge of modern vehicle technology and diagnostic equipment No concern regarding MOT work; focus is on diagnostics and servicing Passion for working within a fast-paced automotive environment and committed to quality work If you are an enthusiastic Diagnostic Vehicle Technician eager to develop your career within a forward-thinking dealership, this position offers an excellent platform. Contact Consultant Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Guildford and Surrey, today to discover more about this fantastic Diagnostic Vehicle Technician opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.

An automotive component manufacturer who are a global player in their field requires an IT Business Operations Manager to play a critical role in running IT as a commercially focused business function. The ideal candidate will have a strong understanding of IT financial management and cost control. Commutable from: Birmingham, Coventry, Solihull, Redditch, Stratford Upon Avon, Leamington Spa Package: £70,000 - £72,000 p.a. +Car Allowance +Bonus +up to 14% pension +Bupa Suitable for: IT Operations Manager, IT Service Delivery Manager, Technical Operations Manager, Infrastructure Operations Manager, IT Operations Lead, IT Operations Director The Role Reporting into the VP of Finance & Operations you will have the following duties: - Overseeing IT budgeting, forecasting and cost management activities. - Key advisor to Senior Business Leaders on all IT commercial matters. - Partner with Purchasing to manage all IT procurement processes. - Leading commercial negotiations with key vendors. The Person Educated to degree level in a relevant discipline would be a desirable but not essential with the following experience: - Proven experience of IT Management in an operational setting. - Strong understanding of IT financial management and cost control. - Experience with procurement systems and vendor management tools. - Excellent stakeholder engagement and communication skills. To apply for this opportunity please click to apply or contact Greg Kneuss at the Ethero office in Telford for further details.

We are working with a reputable, family-run automotive dealership in Ipswich seeking a skilled and dedicated Commercial Parts Advisor to join their friendly team. This is an excellent opportunity for an experienced motor trade professional to develop their career within a well-established dealership that values long-term growth and provides a supportive working environment. Our client is committed to rewarding dedication and expertise, making this Commercial Parts Advisor role ideal for individuals looking to progress in the automotive parts industry. Benefits of Commercial Parts Advisor: Competitive basic salary of 32,000 per annum, with potential earnings of up to 35,000 including performance-related bonuses Monday to Friday, 8am to 5pm work schedule 22 days holiday plus bank holidays, increasing with length of service Stable, long-term career development prospects within a respected family-run dealership Supportive team environment fostering professional growth and collaboration Duties of Commercial Parts Advisor: Providing high-quality customer service to commercial vehicle clients and trade partners Handling parts sales, processing orders promptly and accurately to ensure customer satisfaction Managing stock levels, ensuring the availability of required parts Offering technical advice and support to customers, workshop teams, and service departments Building and maintaining strong relationships with clients to encourage repeat business and maintain dealership reputation Assisting with inventory management and ensuring parts department efficiency Requirements of Commercial Parts Advisor: Proven experience as a Parts Advisor, preferably within the commercial vehicle sector Strong knowledge of automotive parts and vehicle systems Excellent communication and interpersonal skills to liaise confidently with clients and colleagues Ability to work effectively both independently and as part of a team Proactive approach with a passion for delivering exceptional customer service Organised, with the ability to manage multiple tasks efficiently Contact Danielle Axtell-Carty, Automotive Recruitment Specialist at Perfect Placement covering Ipswich and Suffolk today to discover more about this fantastic Commercial Parts Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.

Overview If you are based at Warrington, Bolton or Daresbury then you would work hybrid as per our hybrid work policy. If you are based at any of the other sites then they would work 100% remote from home.The contract covers any shift between Monday-Friday, 8:00am-8:00pm, as well as Saturday mornings from 9:00am-1:00pm. The current working pattern is Monday to Friday, either an 8:00am-4:00pm shift or a 9:00am-5:00pm shift, on a rota basis. Are you looking for a position where you can use your negotiation and decision-making skills? Would you like to make a difference to the customer experience by doing the right thing when the customer needs you most? Responsibilities The role: Our Vehicle Damage Assessors are part of the Total Loss Technical Team. This role will involve working with our customers to find the right solutions for them by demonstrating our values and work principles, and those of Aviva. You will provide solutions to our customers that are accurate, fair, efficient, and compassionate after the total loss of their vehicle. With training you will total loss valuation methodology and use this to determine fair and accurate values are presented to the customers. To use all available tools to calculate accurate and fair assessments Apply the salvage categories. To be an active team member in a collaborative working environment, which focuses on the customer and what matters to them To promote customer satisfaction To develop, and maintain relationships with external suppliers and internal business areas Identify Repairable vehicles The Solus team work together to create a supportive and collaborative environment, you will also be required to give technical support to our Total Loss team of advisors, across Solus and Aviva, which focuses on the customer and what matters to them. No two customers are the same and our focus on 'getting people back to normal' is at the heart of what we do. Qualifications Qualifications; Desirable qualifications and experience; Proven experience or knowledge of working within the automotive repair industry VDA ATA accredited - Required AQP - Required Customer service skills - Experience of delivery of high quality service to customers Planning and organisational skill Flexibility and adaptability managing workflow across a number of department/Specialisms Coaching/Training skills - Advantageous Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

Your new company As one of the world's largest networks of audit, tax and consulting firms, this organisation delivers big ideas and premium service to help middle-market businesses thrive. They are a fast-growing firm with huge ambitions. They have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything they do, motivating and inspiring them to become better every day. If you are looking for an organisation to build a future and make an immediate impact, then this is the role for you. Your new role The Tax Technology team is dynamic, fast-paced and mission-driven. This role is an internal, national tax business-facing, high-visibility role where you will help drive AI and automation solutions across our Tax business. You'll deliver high-impact implementations, and work closely with internal and external developers to work towards building innovative in-house technology solutions with the internal Tax Technology leadership team. You will be proactive, results-driven, and hands-on, ensuring projects deliver tangible benefits that empower our Tax colleagues to provide premium client service and exceptional deliverables.They offer scope for progression and the chance to make a significant impact on RSM Tax nationally, with the potential to influence on a global scale driving the digital transformation within the Tax business. You will make an impact by: Owning implementations end-to-end: Identifying opportunities, defining requirements, and delivering AI and automation solutions that transform Tax processes, with the support of colleagues Bridging business and technology: Working closely with colleagues in the Tax Technology team, Tax teams and technical developers to help turn business needs into practical, high-value technology solutions. Driving change and results: Taking ownership of projects, with support, ensuring successful adoption, and delivering measurable improvements in efficiency and client service. Collaborating and influencing: Engaging with stakeholders across the Tax function to ensure alignment, clarity, and impact. This also involves holding training sessions to upskill people on how to use our solutions. Testing and refining: Participating in functional and user testing, ensuring technology solutions meet business requirements and delivering measurable results. What you'll need to succeed The ideal candidate is someone who thrives on variety, loves learning new things, and enjoys connecting with people. If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! Experience in Tax Technology - either in an internal or external facing role. Knowledge of tax compliance and advisory processes. Proactive and results-driven: You take initiative, drive projects forward, and focus on delivering measurable outcomes. Skilled in translating business requirements into user stories, wireframes, or workflows. Comfortable using data analytics to identify opportunities, track KPIs, and measure success. Strong communicator with the ability to influence across teams. Commercially minded, detail-oriented, and passionate about making processes smarter and faster. Highly organised. Great attention to detail. What you'll get in return Hybrid and Flexible working 26 Days Holiday (with the option of purchasing additional days) Lifestyle, Health, and Wellbeing, including financial wellbeing benefits such as financial tools, an electric car scheme and access to a virtual GP. Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are currently recruiting for a Parts Advisor to join our clients team. The successful candidate will be responsible for managing parts inventory, assisting customers, and ensuring smooth communication between departments This successful candidate will learn all areas of this busy parts department and will be able to assist or cover for any job role within the department . Duties Assist customers in identifying and selecting the correct parts, providing excellent phone etiquette and customer service Manage and update parts inventory using Microsoft Excel and other organisational tools Process orders accurately and efficiently, ensuring timely delivery or collection of parts Maintain a clean and organised parts department, adhering to safety standards Communicate effectively with suppliers and internal teams regarding stock levels and order status Support maintenance activities related to parts storage and handling Keep detailed records of transactions, returns, and warranty claims Provide technical advice on maintenance procedures when required Experience Previous experience in a similar Parts Advisor / Sales Administrator or customer service role within the automotive or maintenance industry is preferred Experience with Kerridge would be ideal Proficiency in Microsoft Excel and basic computer skills are essential Excellent communication skills, both verbal and written, with a professional phone manner Organisational skills with the ability to multitask in a fast-paced environment Knowledge of vehicle maintenance or technical understanding of parts is beneficial but not mandatory Monday - Friday 8am - 5pm Parking onsite

Are you an experienced Vehicle Service Advisor looking to take the next step in your career? Our client, a reputable franchise-approved commercial vehicle dealership in Cardiff, is seeking a professional and customer-focused Vehicle Service Advisor to join their team. This is an excellent opportunity to work within a well-established dealership group, offering competitive salary packages and clear career progression. Benefits: Competitive salary between 28,000 and 30,000 per annum, dependent on experience Access to a departmental profit bonus of approximately 300- 600 every quarter, payable after a 6-month probation period 22 days annual leave plus bank holidays, increasing with length of service Full manufacturer-accredited training to support your professional development Company pension scheme Opportunities for long-term career growth within a respected commercial vehicle dealer group Working hours Monday to Friday, 8:30am to 5:00pm Duties of A Service Advisor: Greet customers and accurately capture all vehicle faults and customer details at first point of contact Handle telephone bookings efficiently and input bookings into the workshop scheduling system Raise job cards and ensure all necessary documentation complies with company standards Keep customers informed on the progress and status of their vehicle repairs Enter additions or modifications to customer records accurately Hand over completed vehicles, providing clear explanations of repairs undertaken Advise customers on warranty options and recommended service requirements Promote and sell aftersales services, including service contracts Discuss and arrange payment options with customers Book vehicle inspections such as MOTs and ensure timely scheduling Monitor workshop timelines to ensure repairs are completed within agreed periods Provide advice on warranties and future service needs, maintaining high levels of customer satisfaction Requirements: Proven experience as a Vehicle Service Advisor, preferably within a franchise-approved vehicle dealership Strong communication skills with the ability to deliver exceptional customer service Well-organised, with knowledge of Microsoft Office, Excel, and DMS systems such as Kerridge or ADP Full, clean UK driving licence with minimal points Experience working within a commercial vehicle dealership is desirable but not essential Ability to effectively explain technical issues to customers in clear, understandable terms If you are a motivated Vehicle Service Advisor seeking a role with excellent rewards and career prospects, we encourage you to apply now. Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Cardiff and the surrounding region, today to discover more about this fantastic Vehicle Service Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.

An excellent opportunity has arisen for a skilled Aftersales Advisor to join a leading car supermarket based in Hinckley. This is a vital role within a fast-paced, customer-focused environment, where you will serve as the primary point of contact between customers, warranty providers, and repair centres. The successful individual will ensure that every customer interaction demonstrates professionalism and delivers outstanding service. Benefits Of An Aftersales Advisor: Monday to Friday working pattern (no weekends) 24,500 basic salary 28 days holiday allowance Free onsite parking Supportive team environment with ongoing training and development opportunities Duties Of An Aftersales Advisor: Handling customer enquiries and warranty claims efficiently and professionally Coordinating between customers, warranty providers, and repair agents to ensure smooth processes Managing customer complaints with empathy, providing clear communication and resolutions Providing regular updates to customers throughout repair or warranty processes Ensuring all customer needs and expectations are met to the highest standard Maintaining accurate records and documentation related to aftersales activities Requirements Of An Aftersales Advisor: Proven experience in a customer service role, ideally within the motor trade sector Confident communicator with strong administration and PC skills Friendly, professional, and customer-focused approach Excellent problem-solving abilities and resilience in a busy environment Ability to multitask effectively and stay organised under pressure Technical or vehicle knowledge is advantageous but not mandatory If this Aftersales Advisor role sounds like the perfect opportunity for your skills and experience, contact Aedan Oliver at Perfect Placement today! Contact Aedan Oliver, Automotive Recruitment Specialist at Perfect Placement covering Hinckley and Leicestershire, today to discover more about this fantastic Aftersales Advisor opportunity.

Customer Service (Automotive) Walton-on-Thames (Commutable from: Walton, South West London, Weybridge, Staines, Twickenham, Mitcham, Croydon, Richmond, Woking, Kingston, Leatherhead, Epsom) £30,000 + (£40,000 OTE) + Training + Progression + Benefits + Car Scheme Do you have Automotive experience, looking to work for a global leading company offering a great earning potential and an unmatched benefits package?On offer is a one off opportunity to join a leading business who take pride in looking after their staff through training and progression opportunities.This world-beating automotive company are the experts within their industry and are currently a multi-billion pound business with huge growth plans in place. As a result they require an additional Customer Advisor.You will be working on a days-basis out of their modern and fully equipped/ dealership. You will be responsible for delivering excellent customer service and post-sales support care.This role would suit a Customer Service Advisor looking for a long-term career within a successful business offering the best training, progression and benefits on the market. The role: Based out of Dealership. Customer support, adviser and information. 42 hours contracted per week. The candidate: Customer Service experience. Car, Automotive, Vehicle, Dealership background. Ideally located to Walton. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Effective L&D does not happen by chance. It requires specialist resources who partner with the Audit Stream to identify training needs and appropriately respond to them. Careful planning and project management are necessary, as are a critical-thinking and commercial mindset, and an understanding of regulatory requirements. Effective L&D needs consideration of the latest innovation, tools and technology to lead on the development of personal and professional skills that is tailored, relevant and timely for our people. We have an exciting opportunity for an Experienced Manager (or equivalent) to join our Learning Development team as our US Curriculum Lead. The role would suit a talented, high performing and ambitious individual who is keen not only to support delivery of our curriculum but also to help shape the L&D strategy in respect to US learning during an exciting transition phase for the team. This role will report into the Audit Stream L&D Leadership Team (LT). Key responsibilities The US curriculum lead will manage the entire learning process for our US offering on transition of the curriculum from within the business into Audit Stream L&D. This role will be pivotal in the successful transition and be responsible for the ongoing maintenance of the curriculum, ensuring high-quality, commercially viable solutions that enhance the learner experience. The US curriculum lead will report to the Audit Stream L&D LT, will have a focus on support QC1000 compliance and will work closely with our US practitioners on the development of the US curriculum. It is expected that any successful candidate will have practical audit experience as well as a solid understanding of financial reporting, ethics and professional conduct. A working knowledge of US reporting requirements is a must for this role, ideally with recent practical experience. Experience with designing and developing / delivering technical learning content would be beneficial, although no formal L&D qualifications are required. The successful candidate can be based anywhere in the UK. Travel to the London office, where Audit Stream L&D is based, as well as some travel to other offices and external venues, will be required. Certain support on or delivery of courses will require residential stays. Supporting the Audit Stream L&D LT to establish and manage the transition plan for the US curriculum, addressing compliance and delivery risks as appropriate Developing high-quality, impactful and innovative content that meets learner needs and delivers clear business outcomes Building and maintaining key strategic relationships such as with SMEs in the Global Capital Markets Group, Global L&D and the US firm Providing onsite project management and/or facilitation support for US programmes as appropriate Designing, curating or creating technical and non-technical content within the US Curriculum (under the direction of the LT) Working with the Monitoring, Reporting & Compliance team on evaluation of learning impact and effectiveness across the US curriculum Leveraging practical audit experience and detailed understanding of US accounting and auditing to support the development of relevant learning for US engagements Supporting with facilitation on programmes as appropriate Coordinating with Global L&D and the US firm to identify and incorporate relevant content in our US curriculum Collaborating with wider L&D, SMEs and practitioners to effectively build and deliver the US curriculum Bringing fresh ideas to the business to support effective learning solutions Leading this change programme, setting an example and seeking support as needed Required skills and experience Experienced Manager (or equivalent) with an audit background, ideally with recent US experience Experience of authoring technical and non-technical content and/or facilitation of learning would be a significant advantage but is not essential Strong relationship and collaboration skills with an ability to work with varied stakeholders, influence agendas, problem solve and drive forward activities Ability to work independently or as part of a team Experience with change programmes would be beneficial Interest in developing self and others through high-quality learning interventions Excellent analytical, interpersonal and communication skills, both written and verbal Strong data-analytics and problem-solving skills Understanding of business strategy and goals and a focus on delivering effectively against these Focus on excellence, quality and outputs We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Effective L&D does not happen by chance. It requires specialist resources who partner with the Audit Stream to identify training needs and appropriately respond to them. Careful planning and project management are necessary, as are a critical-thinking and commercial mindset, and an understanding of regulatory requirements. Effective L&D needs consideration of the latest innovation, tools and technology to lead on the development of personal and professional skills that is tailored, relevant and timely for our people. We have an exciting opportunity for an Experienced Manager (or equivalent) to join our Learning Development team as our US Curriculum Lead. The role would suit a talented, high performing and ambitious individual who is keen not only to support delivery of our curriculum but also to help shape the L&D strategy in respect to US learning during an exciting transition phase for the team. This role will report into the Audit Stream L&D Leadership Team (LT). Key responsibilities The US curriculum lead will manage the entire learning process for our US offering on transition of the curriculum from within the business into Audit Stream L&D. This role will be pivotal in the successful transition and be responsible for the ongoing maintenance of the curriculum, ensuring high-quality, commercially viable solutions that enhance the learner experience. The US curriculum lead will report to the Audit Stream L&D LT, will have a focus on support QC1000 compliance and will work closely with our US practitioners on the development of the US curriculum. It is expected that any successful candidate will have practical audit experience as well as a solid understanding of financial reporting, ethics and professional conduct. A working knowledge of US reporting requirements is a must for this role, ideally with recent practical experience. Experience with designing and developing / delivering technical learning content would be beneficial, although no formal L&D qualifications are required. The successful candidate can be based anywhere in the UK. Travel to the London office, where Audit Stream L&D is based, as well as some travel to other offices and external venues, will be required. Certain support on or delivery of courses will require residential stays. Supporting the Audit Stream L&D LT to establish and manage the transition plan for the US curriculum, addressing compliance and delivery risks as appropriate Developing high-quality, impactful and innovative content that meets learner needs and delivers clear business outcomes Building and maintaining key strategic relationships such as with SMEs in the Global Capital Markets Group, Global L&D and the US firm Providing onsite project management and/or facilitation support for US programmes as appropriate Designing, curating or creating technical and non-technical content within the US Curriculum (under the direction of the LT) Working with the Monitoring, Reporting & Compliance team on evaluation of learning impact and effectiveness across the US curriculum Leveraging practical audit experience and detailed understanding of US accounting and auditing to support the development of relevant learning for US engagements Supporting with facilitation on programmes as appropriate Coordinating with Global L&D and the US firm to identify and incorporate relevant content in our US curriculum Collaborating with wider L&D, SMEs and practitioners to effectively build and deliver the US curriculum Bringing fresh ideas to the business to support effective learning solutions Leading this change programme, setting an example and seeking support as needed Required skills and experience Experienced Manager (or equivalent) with an audit background, ideally with recent US experience Experience of authoring technical and non-technical content and/or facilitation of learning would be a significant advantage but is not essential Strong relationship and collaboration skills with an ability to work with varied stakeholders, influence agendas, problem solve and drive forward activities Ability to work independently or as part of a team Experience with change programmes would be beneficial Interest in developing self and others through high-quality learning interventions Excellent analytical, interpersonal and communication skills, both written and verbal Strong data-analytics and problem-solving skills Understanding of business strategy and goals and a focus on delivering effectively against these Focus on excellence, quality and outputs We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Effective L&D does not happen by chance. It requires specialist resources who partner with the Audit Stream to identify training needs and appropriately respond to them. Careful planning and project management are necessary, as are a critical-thinking and commercial mindset, and an understanding of regulatory requirements. Effective L&D needs consideration of the latest innovation, tools and technology to lead on the development of personal and professional skills that is tailored, relevant and timely for our people. We have an exciting opportunity for an Experienced Manager (or equivalent) to join our Learning Development team as our US Curriculum Lead. The role would suit a talented, high performing and ambitious individual who is keen not only to support delivery of our curriculum but also to help shape the L&D strategy in respect to US learning during an exciting transition phase for the team. This role will report into the Audit Stream L&D Leadership Team (LT). Key responsibilities The US curriculum lead will manage the entire learning process for our US offering on transition of the curriculum from within the business into Audit Stream L&D. This role will be pivotal in the successful transition and be responsible for the ongoing maintenance of the curriculum, ensuring high-quality, commercially viable solutions that enhance the learner experience. The US curriculum lead will report to the Audit Stream L&D LT, will have a focus on support QC1000 compliance and will work closely with our US practitioners on the development of the US curriculum. It is expected that any successful candidate will have practical audit experience as well as a solid understanding of financial reporting, ethics and professional conduct. A working knowledge of US reporting requirements is a must for this role, ideally with recent practical experience. Experience with designing and developing / delivering technical learning content would be beneficial, although no formal L&D qualifications are required. The successful candidate can be based anywhere in the UK. Travel to the London office, where Audit Stream L&D is based, as well as some travel to other offices and external venues, will be required. Certain support on or delivery of courses will require residential stays. Supporting the Audit Stream L&D LT to establish and manage the transition plan for the US curriculum, addressing compliance and delivery risks as appropriate Developing high-quality, impactful and innovative content that meets learner needs and delivers clear business outcomes Building and maintaining key strategic relationships such as with SMEs in the Global Capital Markets Group, Global L&D and the US firm Providing onsite project management and/or facilitation support for US programmes as appropriate Designing, curating or creating technical and non-technical content within the US Curriculum (under the direction of the LT) Working with the Monitoring, Reporting & Compliance team on evaluation of learning impact and effectiveness across the US curriculum Leveraging practical audit experience and detailed understanding of US accounting and auditing to support the development of relevant learning for US engagements Supporting with facilitation on programmes as appropriate Coordinating with Global L&D and the US firm to identify and incorporate relevant content in our US curriculum Collaborating with wider L&D, SMEs and practitioners to effectively build and deliver the US curriculum Bringing fresh ideas to the business to support effective learning solutions Leading this change programme, setting an example and seeking support as needed Required skills and experience Experienced Manager (or equivalent) with an audit background, ideally with recent US experience Experience of authoring technical and non-technical content and/or facilitation of learning would be a significant advantage but is not essential Strong relationship and collaboration skills with an ability to work with varied stakeholders, influence agendas, problem solve and drive forward activities Ability to work independently or as part of a team Experience with change programmes would be beneficial Interest in developing self and others through high-quality learning interventions Excellent analytical, interpersonal and communication skills, both written and verbal Strong data-analytics and problem-solving skills Understanding of business strategy and goals and a focus on delivering effectively against these Focus on excellence, quality and outputs We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Effective L&D does not happen by chance. It requires specialist resources who partner with the Audit Stream to identify training needs and appropriately respond to them. Careful planning and project management are necessary, as are a critical-thinking and commercial mindset, and an understanding of regulatory requirements. Effective L&D needs consideration of the latest innovation, tools and technology to lead on the development of personal and professional skills that is tailored, relevant and timely for our people. We have an exciting opportunity for an Experienced Manager (or equivalent) to join our Learning Development team as our US Curriculum Lead. The role would suit a talented, high performing and ambitious individual who is keen not only to support delivery of our curriculum but also to help shape the L&D strategy in respect to US learning during an exciting transition phase for the team. This role will report into the Audit Stream L&D Leadership Team (LT). Key responsibilities The US curriculum lead will manage the entire learning process for our US offering on transition of the curriculum from within the business into Audit Stream L&D. This role will be pivotal in the successful transition and be responsible for the ongoing maintenance of the curriculum, ensuring high-quality, commercially viable solutions that enhance the learner experience. The US curriculum lead will report to the Audit Stream L&D LT, will have a focus on support QC1000 compliance and will work closely with our US practitioners on the development of the US curriculum. It is expected that any successful candidate will have practical audit experience as well as a solid understanding of financial reporting, ethics and professional conduct. A working knowledge of US reporting requirements is a must for this role, ideally with recent practical experience. Experience with designing and developing / delivering technical learning content would be beneficial, although no formal L&D qualifications are required. The successful candidate can be based anywhere in the UK. Travel to the London office, where Audit Stream L&D is based, as well as some travel to other offices and external venues, will be required. Certain support on or delivery of courses will require residential stays. Supporting the Audit Stream L&D LT to establish and manage the transition plan for the US curriculum, addressing compliance and delivery risks as appropriate Developing high-quality, impactful and innovative content that meets learner needs and delivers clear business outcomes Building and maintaining key strategic relationships such as with SMEs in the Global Capital Markets Group, Global L&D and the US firm Providing onsite project management and/or facilitation support for US programmes as appropriate Designing, curating or creating technical and non-technical content within the US Curriculum (under the direction of the LT) Working with the Monitoring, Reporting & Compliance team on evaluation of learning impact and effectiveness across the US curriculum Leveraging practical audit experience and detailed understanding of US accounting and auditing to support the development of relevant learning for US engagements Supporting with facilitation on programmes as appropriate Coordinating with Global L&D and the US firm to identify and incorporate relevant content in our US curriculum Collaborating with wider L&D, SMEs and practitioners to effectively build and deliver the US curriculum Bringing fresh ideas to the business to support effective learning solutions Leading this change programme, setting an example and seeking support as needed Required skills and experience Experienced Manager (or equivalent) with an audit background, ideally with recent US experience Experience of authoring technical and non-technical content and/or facilitation of learning would be a significant advantage but is not essential Strong relationship and collaboration skills with an ability to work with varied stakeholders, influence agendas, problem solve and drive forward activities Ability to work independently or as part of a team Experience with change programmes would be beneficial Interest in developing self and others through high-quality learning interventions Excellent analytical, interpersonal and communication skills, both written and verbal Strong data-analytics and problem-solving skills Understanding of business strategy and goals and a focus on delivering effectively against these Focus on excellence, quality and outputs We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Effective L&D does not happen by chance. It requires specialist resources who partner with the Audit Stream to identify training needs and appropriately respond to them. Careful planning and project management are necessary, as are a critical-thinking and commercial mindset, and an understanding of regulatory requirements. Effective L&D needs consideration of the latest innovation, tools and technology to lead on the development of personal and professional skills that is tailored, relevant and timely for our people. We have an exciting opportunity for an Experienced Manager (or equivalent) to join our Learning Development team as our US Curriculum Lead. The role would suit a talented, high performing and ambitious individual who is keen not only to support delivery of our curriculum but also to help shape the L&D strategy in respect to US learning during an exciting transition phase for the team. This role will report into the Audit Stream L&D Leadership Team (LT). Key responsibilities The US curriculum lead will manage the entire learning process for our US offering on transition of the curriculum from within the business into Audit Stream L&D. This role will be pivotal in the successful transition and be responsible for the ongoing maintenance of the curriculum, ensuring high-quality, commercially viable solutions that enhance the learner experience. The US curriculum lead will report to the Audit Stream L&D LT, will have a focus on support QC1000 compliance and will work closely with our US practitioners on the development of the US curriculum. It is expected that any successful candidate will have practical audit experience as well as a solid understanding of financial reporting, ethics and professional conduct. A working knowledge of US reporting requirements is a must for this role, ideally with recent practical experience. Experience with designing and developing / delivering technical learning content would be beneficial, although no formal L&D qualifications are required. The successful candidate can be based anywhere in the UK. Travel to the London office, where Audit Stream L&D is based, as well as some travel to other offices and external venues, will be required. Certain support on or delivery of courses will require residential stays. Supporting the Audit Stream L&D LT to establish and manage the transition plan for the US curriculum, addressing compliance and delivery risks as appropriate Developing high-quality, impactful and innovative content that meets learner needs and delivers clear business outcomes Building and maintaining key strategic relationships such as with SMEs in the Global Capital Markets Group, Global L&D and the US firm Providing onsite project management and/or facilitation support for US programmes as appropriate Designing, curating or creating technical and non-technical content within the US Curriculum (under the direction of the LT) Working with the Monitoring, Reporting & Compliance team on evaluation of learning impact and effectiveness across the US curriculum Leveraging practical audit experience and detailed understanding of US accounting and auditing to support the development of relevant learning for US engagements Supporting with facilitation on programmes as appropriate Coordinating with Global L&D and the US firm to identify and incorporate relevant content in our US curriculum Collaborating with wider L&D, SMEs and practitioners to effectively build and deliver the US curriculum Bringing fresh ideas to the business to support effective learning solutions Leading this change programme, setting an example and seeking support as needed Required skills and experience Experienced Manager (or equivalent) with an audit background, ideally with recent US experience Experience of authoring technical and non-technical content and/or facilitation of learning would be a significant advantage but is not essential Strong relationship and collaboration skills with an ability to work with varied stakeholders, influence agendas, problem solve and drive forward activities Ability to work independently or as part of a team Experience with change programmes would be beneficial Interest in developing self and others through high-quality learning interventions Excellent analytical, interpersonal and communication skills, both written and verbal Strong data-analytics and problem-solving skills Understanding of business strategy and goals and a focus on delivering effectively against these Focus on excellence, quality and outputs We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Effective L&D does not happen by chance. It requires specialist resources who partner with the Audit Stream to identify training needs and appropriately respond to them. Careful planning and project management are necessary, as are a critical-thinking and commercial mindset, and an understanding of regulatory requirements. Effective L&D needs consideration of the latest innovation, tools and technology to lead on the development of personal and professional skills that is tailored, relevant and timely for our people. We have an exciting opportunity for an Experienced Manager (or equivalent) to join our Learning Development team as our US Curriculum Lead. The role would suit a talented, high performing and ambitious individual who is keen not only to support delivery of our curriculum but also to help shape the L&D strategy in respect to US learning during an exciting transition phase for the team. This role will report into the Audit Stream L&D Leadership Team (LT). Key responsibilities The US curriculum lead will manage the entire learning process for our US offering on transition of the curriculum from within the business into Audit Stream L&D. This role will be pivotal in the successful transition and be responsible for the ongoing maintenance of the curriculum, ensuring high-quality, commercially viable solutions that enhance the learner experience. The US curriculum lead will report to the Audit Stream L&D LT, will have a focus on support QC1000 compliance and will work closely with our US practitioners on the development of the US curriculum. It is expected that any successful candidate will have practical audit experience as well as a solid understanding of financial reporting, ethics and professional conduct. A working knowledge of US reporting requirements is a must for this role, ideally with recent practical experience. Experience with designing and developing / delivering technical learning content would be beneficial, although no formal L&D qualifications are required. The successful candidate can be based anywhere in the UK. Travel to the London office, where Audit Stream L&D is based, as well as some travel to other offices and external venues, will be required. Certain support on or delivery of courses will require residential stays. Supporting the Audit Stream L&D LT to establish and manage the transition plan for the US curriculum, addressing compliance and delivery risks as appropriate Developing high-quality, impactful and innovative content that meets learner needs and delivers clear business outcomes Building and maintaining key strategic relationships such as with SMEs in the Global Capital Markets Group, Global L&D and the US firm Providing onsite project management and/or facilitation support for US programmes as appropriate Designing, curating or creating technical and non-technical content within the US Curriculum (under the direction of the LT) Working with the Monitoring, Reporting & Compliance team on evaluation of learning impact and effectiveness across the US curriculum Leveraging practical audit experience and detailed understanding of US accounting and auditing to support the development of relevant learning for US engagements Supporting with facilitation on programmes as appropriate Coordinating with Global L&D and the US firm to identify and incorporate relevant content in our US curriculum Collaborating with wider L&D, SMEs and practitioners to effectively build and deliver the US curriculum Bringing fresh ideas to the business to support effective learning solutions Leading this change programme, setting an example and seeking support as needed Required skills and experience Experienced Manager (or equivalent) with an audit background, ideally with recent US experience Experience of authoring technical and non-technical content and/or facilitation of learning would be a significant advantage but is not essential Strong relationship and collaboration skills with an ability to work with varied stakeholders, influence agendas, problem solve and drive forward activities Ability to work independently or as part of a team Experience with change programmes would be beneficial Interest in developing self and others through high-quality learning interventions Excellent analytical, interpersonal and communication skills, both written and verbal Strong data-analytics and problem-solving skills Understanding of business strategy and goals and a focus on delivering effectively against these Focus on excellence, quality and outputs We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.