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Adecco
Safer Communities Officer
Adecco Ealing, London
Safer Communities Officer (Grade 9) Department: Safer Communities Directorate: Housing and Environment Location: Perceval House, Ealing, W5 (Hybrid - 3 days office / 2 days home) Contract: 3 months (initial) Hours: 35 hours per week Rates: 23.05 per hour PAYE 30.71 per hour Umbrella Reporting to: Safer Communities Team Leader About the Role We are seeking an experienced Safer Communities Officer to support the delivery of proactive and reactive initiatives aimed at tackling nuisance, anti-social behaviour, crime and disorder across the borough. Working within an area-based, multi-disciplinary cluster, you will play a key role in reassuring communities, improving resident satisfaction and delivering effective enforcement and prevention activity in partnership with internal teams and external agencies. This post is subject to safer recruitment practices and a satisfactory CRB/DBS check, due to work involving children and/or vulnerable adults. Key Responsibilities Support the Safer Communities Team Leader in planning, coordinating and delivering Safer Communities initiatives. Work collaboratively within an area-based multi-disciplinary cluster to identify and resolve complex community safety issues. Lead and contribute to projects, promotional activities and partnership initiatives addressing anti-social behaviour, nuisance, crime and disorder. Manage complaints and complex casework, proactively identifying legal and non-legal remedies. Gather, analyse and compile high-quality evidence, including witness statements, in line with civil procedural rules. Prepare court-ready case files and liaise with Legal Services to progress enforcement action. Attend court and present cases as a council witness when required. Build and maintain effective working relationships with council services, police, partner agencies, elected members, residents and businesses. Maintain accurate and up-to-date records on council systems. Ensure all work complies with council policies, professional standards, data protection, human rights, equalities and health & safety legislation. Essential Knowledge, Skills & Experience Proven operational knowledge of delivering complex enforcement work under the Anti-Social Behaviour, Crime and Policing Act 2014. A good understanding of the Housing Act 1985, including the management of secure tenancies. A good understanding of the Homelessness Code of Guidance for Local Authorities. Experience applying structured problem-solving techniques to complex and sensitive cases. Excellent analytical and investigative skills, with the ability to assess evidence in line with civil procedural rules. Proven experience of preparing complex legal casework and attending court to present cases. Experience influencing partners and stakeholders to deliver joined-up services for local communities. Strong operational knowledge of housing, anti-social behaviour, crime prevention and community safety. Experience working with vulnerable individuals and challenging customers in a professional and positive manner. Excellent written and verbal communication skills, including experience representing the council at public meetings and delivering presentations. Strong organisational skills, with the ability to prioritise competing demands and meet tight deadlines. Ability to work flexibly, including attending meetings or incidents outside normal office hours when required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 10, 2026
Contractor
Safer Communities Officer (Grade 9) Department: Safer Communities Directorate: Housing and Environment Location: Perceval House, Ealing, W5 (Hybrid - 3 days office / 2 days home) Contract: 3 months (initial) Hours: 35 hours per week Rates: 23.05 per hour PAYE 30.71 per hour Umbrella Reporting to: Safer Communities Team Leader About the Role We are seeking an experienced Safer Communities Officer to support the delivery of proactive and reactive initiatives aimed at tackling nuisance, anti-social behaviour, crime and disorder across the borough. Working within an area-based, multi-disciplinary cluster, you will play a key role in reassuring communities, improving resident satisfaction and delivering effective enforcement and prevention activity in partnership with internal teams and external agencies. This post is subject to safer recruitment practices and a satisfactory CRB/DBS check, due to work involving children and/or vulnerable adults. Key Responsibilities Support the Safer Communities Team Leader in planning, coordinating and delivering Safer Communities initiatives. Work collaboratively within an area-based multi-disciplinary cluster to identify and resolve complex community safety issues. Lead and contribute to projects, promotional activities and partnership initiatives addressing anti-social behaviour, nuisance, crime and disorder. Manage complaints and complex casework, proactively identifying legal and non-legal remedies. Gather, analyse and compile high-quality evidence, including witness statements, in line with civil procedural rules. Prepare court-ready case files and liaise with Legal Services to progress enforcement action. Attend court and present cases as a council witness when required. Build and maintain effective working relationships with council services, police, partner agencies, elected members, residents and businesses. Maintain accurate and up-to-date records on council systems. Ensure all work complies with council policies, professional standards, data protection, human rights, equalities and health & safety legislation. Essential Knowledge, Skills & Experience Proven operational knowledge of delivering complex enforcement work under the Anti-Social Behaviour, Crime and Policing Act 2014. A good understanding of the Housing Act 1985, including the management of secure tenancies. A good understanding of the Homelessness Code of Guidance for Local Authorities. Experience applying structured problem-solving techniques to complex and sensitive cases. Excellent analytical and investigative skills, with the ability to assess evidence in line with civil procedural rules. Proven experience of preparing complex legal casework and attending court to present cases. Experience influencing partners and stakeholders to deliver joined-up services for local communities. Strong operational knowledge of housing, anti-social behaviour, crime prevention and community safety. Experience working with vulnerable individuals and challenging customers in a professional and positive manner. Excellent written and verbal communication skills, including experience representing the council at public meetings and delivering presentations. Strong organisational skills, with the ability to prioritise competing demands and meet tight deadlines. Ability to work flexibly, including attending meetings or incidents outside normal office hours when required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Howells Solutions Limited
Site Manager - Social Housing Planned
Howells Solutions Limited
Site Manager - Social Housing Planned Maintenance 60,000 - 65,000 including car allowance Notting Hill Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Planned Maintenance and Voids refurbishment program throughout Notting Hill. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management, whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 65K including car allowance. For your chance of securing this role please apply online now!
Jun 10, 2026
Full time
Site Manager - Social Housing Planned Maintenance 60,000 - 65,000 including car allowance Notting Hill Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Planned Maintenance and Voids refurbishment program throughout Notting Hill. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management, whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 65K including car allowance. For your chance of securing this role please apply online now!
Niyaa People Ltd
Tenant Liaison Officer
Niyaa People Ltd
We are currently recruiting for an experienced Tenant Liaison Officer to support a leading Housing Association across Birmingham, Coventry, and Worcester. This is an excellent opportunity to join a busy team delivering essential repairs and maintenance programmes within occupied residential properties. The Role As a Tenant Liaison Officer, you will act as the key point of contact between residents, contractors, and the Housing Association throughout planned and ongoing maintenance works. You will be responsible for ensuring residents are kept fully informed, supported, and updated throughout the duration of repair and refurbishment projects. Key Responsibilities of a Tenant Liaison Officer: Liaise with tenants before, during, and after repairs and maintenance works. Provide clear and timely communication regarding project schedules, access requirements, and any changes to planned works. Manage resident expectations and resolve queries or concerns professionally. Support site teams in maintaining positive relationships with residents. Conduct resident visits and attend community meetings where required. Maintain accurate records of tenant communications and project updates. Assist in monitoring customer satisfaction and addressing complaints effectively. Requirements: Previous experience working as a Tenant Liaison Officer, Resident Liaison Officer, Customer Liaison Officer, or in a similar housing-related role. Experience supporting repairs, refurbishment, planned maintenance, or social housing projects. Excellent communication and customer service skills. Ability to build positive relationships with residents, contractors, and stakeholders. Strong organisational and administrative skills. Full UK driving licence and access to a vehicle. Ability to travel across Birmingham, Coventry, and Worcester as required. What's on Offer: Competitive hourly rate. Monday to Friday working pattern. Opportunity to work with a reputable Housing Association. Potential for contract extension based on business needs. Immediate start available. If this Tenant Liaison Officer role is of interest, please apply or contact (url removed)
Jun 10, 2026
Contractor
We are currently recruiting for an experienced Tenant Liaison Officer to support a leading Housing Association across Birmingham, Coventry, and Worcester. This is an excellent opportunity to join a busy team delivering essential repairs and maintenance programmes within occupied residential properties. The Role As a Tenant Liaison Officer, you will act as the key point of contact between residents, contractors, and the Housing Association throughout planned and ongoing maintenance works. You will be responsible for ensuring residents are kept fully informed, supported, and updated throughout the duration of repair and refurbishment projects. Key Responsibilities of a Tenant Liaison Officer: Liaise with tenants before, during, and after repairs and maintenance works. Provide clear and timely communication regarding project schedules, access requirements, and any changes to planned works. Manage resident expectations and resolve queries or concerns professionally. Support site teams in maintaining positive relationships with residents. Conduct resident visits and attend community meetings where required. Maintain accurate records of tenant communications and project updates. Assist in monitoring customer satisfaction and addressing complaints effectively. Requirements: Previous experience working as a Tenant Liaison Officer, Resident Liaison Officer, Customer Liaison Officer, or in a similar housing-related role. Experience supporting repairs, refurbishment, planned maintenance, or social housing projects. Excellent communication and customer service skills. Ability to build positive relationships with residents, contractors, and stakeholders. Strong organisational and administrative skills. Full UK driving licence and access to a vehicle. Ability to travel across Birmingham, Coventry, and Worcester as required. What's on Offer: Competitive hourly rate. Monday to Friday working pattern. Opportunity to work with a reputable Housing Association. Potential for contract extension based on business needs. Immediate start available. If this Tenant Liaison Officer role is of interest, please apply or contact (url removed)
Daniel Owen Ltd
Resident Liaison Officer
Daniel Owen Ltd Halifax, Yorkshire
Resident Liaison Officer Location: Halifax, West Yorkshire Type: Permanent Salary: 30,000 - 32,000 + Car/Car allowance & Benefits We are currently recruiting for a Resident Liaison Officer to join a well-established contractor delivering refurbishment works within occupied properties. This is a key role focused on ensuring residents are kept fully informed before, during and after works are carried out, whilst delivering a high standard of customer care throughout the programme. The Role Reporting to the Senior Resident Liaison Officer , you will be responsible for managing communication with tenants and residents, helping to ensure works are delivered smoothly and with minimal disruption. You will act as a key point of contact between residents, clients and operational teams, supporting positive outcomes and maintaining high levels of customer satisfaction. Key Responsibilities Provide clear, professional and timely communication to residents throughout the works programme Build positive relationships with tenants and residents, ensuring they feel informed and supported at all stages Arrange and manage resident appointments in line with works schedules Explain the nature of the works, associated timescales and any changes or delays as they arise Carry out resident inductions and complete resident profiles Identify and respond to individual resident needs, including vulnerable tenants, working households and those with health-related requirements Support the management of complaints and help resolve issues quickly and effectively Work closely with site teams, management and client representatives to ensure excellent service delivery Attend meetings, open forums, public events and community engagement activities where required About You To be successful in this role, you will have: Previous experience in a Resident Liaison Officer , Tenant Liaison Officer , Customer Care or similar customer-facing role Strong communication and interpersonal skills The ability to build trust and rapport with residents from a range of backgrounds Experience handling complaints and resolving issues in a professional manner Good organisational skills and the ability to manage a busy workload A proactive and approachable attitude Strong administration and IT skills Ideal Background This opportunity would suit someone with experience working within: Social housing Planned maintenance Refurbishment works Decarbonisation programmes Property services Construction or repairs environments If you are an experienced Resident Liaison Officer looking for your next opportunity, please apply today or call Jess on (phone number removed). Key words: RLO, CLO, TLO, Resident Liaison Office, Tennant Liaison Office, Customer Liaison officer, Property Service, Refurbishment
Jun 10, 2026
Full time
Resident Liaison Officer Location: Halifax, West Yorkshire Type: Permanent Salary: 30,000 - 32,000 + Car/Car allowance & Benefits We are currently recruiting for a Resident Liaison Officer to join a well-established contractor delivering refurbishment works within occupied properties. This is a key role focused on ensuring residents are kept fully informed before, during and after works are carried out, whilst delivering a high standard of customer care throughout the programme. The Role Reporting to the Senior Resident Liaison Officer , you will be responsible for managing communication with tenants and residents, helping to ensure works are delivered smoothly and with minimal disruption. You will act as a key point of contact between residents, clients and operational teams, supporting positive outcomes and maintaining high levels of customer satisfaction. Key Responsibilities Provide clear, professional and timely communication to residents throughout the works programme Build positive relationships with tenants and residents, ensuring they feel informed and supported at all stages Arrange and manage resident appointments in line with works schedules Explain the nature of the works, associated timescales and any changes or delays as they arise Carry out resident inductions and complete resident profiles Identify and respond to individual resident needs, including vulnerable tenants, working households and those with health-related requirements Support the management of complaints and help resolve issues quickly and effectively Work closely with site teams, management and client representatives to ensure excellent service delivery Attend meetings, open forums, public events and community engagement activities where required About You To be successful in this role, you will have: Previous experience in a Resident Liaison Officer , Tenant Liaison Officer , Customer Care or similar customer-facing role Strong communication and interpersonal skills The ability to build trust and rapport with residents from a range of backgrounds Experience handling complaints and resolving issues in a professional manner Good organisational skills and the ability to manage a busy workload A proactive and approachable attitude Strong administration and IT skills Ideal Background This opportunity would suit someone with experience working within: Social housing Planned maintenance Refurbishment works Decarbonisation programmes Property services Construction or repairs environments If you are an experienced Resident Liaison Officer looking for your next opportunity, please apply today or call Jess on (phone number removed). Key words: RLO, CLO, TLO, Resident Liaison Office, Tennant Liaison Office, Customer Liaison officer, Property Service, Refurbishment
Adecco
Neighbourhood Housing Officer: CAR DRIVER (temp: South London)
Adecco
A fantastic opportunity has emerged for a Neighbourhood Housing Officer to join one of Adecco Public Sector's most improved Housing Association clients in a temporary post, initially for 3 months. The post holder will be working from home (but occasionally needed to attend their Mitcham office in Merton, South London) and expected to own a patch of approximately (Apply online only) mixed tenure units which will include leasehold and general needs homes. You will be expected to seek out solutions for all customers whatever their needs and will need to be able to think independently and creatively. Covering a geographical patch across Greenwich, Bromley & Bexley by car (a car owner & driver is essential), this is a full time post (35 hours per week, Monday to Friday) covering until the client hires permanently for the post. The successful candidate will be expected to have knowledge of/experience in: Providing a professional and knowledgeable estate and facilities service to residents in a range of tenures and resolve issues efficiently and effectively. Estate Inspections: Inspecting and grading communal areas and estates, raising and following up on appropriate corrective actions to customer resolution. Estate and facilities management: Providing a responsive and efficient estate, block and facilities management service to ensure residents' communal areas and neighbourhoods are pleasant, well-maintained and safe places to live. Service Charges: Understanding all services and charges provided to estates, properties and communal areas and checking the quality of services provided to ensure these represent value for money. ASB: Tackling and reducing the effects of anti-social behaviour on estates and in communal areas. Housing sector knowledge: including knowledge around property management, service charges, health and safety, personal safety and working with vulnerable people. Monitoring the financial costs of managing properties and scrutinise service charges (desirable). Only applicants who feel they meet the above criteria, and can start on short notice (1 week's notice period maximum) need apply for this role as the client is keen to fill this vacancy as soon as possible and conduct interviews before the end of June 2026.
Jun 10, 2026
Seasonal
A fantastic opportunity has emerged for a Neighbourhood Housing Officer to join one of Adecco Public Sector's most improved Housing Association clients in a temporary post, initially for 3 months. The post holder will be working from home (but occasionally needed to attend their Mitcham office in Merton, South London) and expected to own a patch of approximately (Apply online only) mixed tenure units which will include leasehold and general needs homes. You will be expected to seek out solutions for all customers whatever their needs and will need to be able to think independently and creatively. Covering a geographical patch across Greenwich, Bromley & Bexley by car (a car owner & driver is essential), this is a full time post (35 hours per week, Monday to Friday) covering until the client hires permanently for the post. The successful candidate will be expected to have knowledge of/experience in: Providing a professional and knowledgeable estate and facilities service to residents in a range of tenures and resolve issues efficiently and effectively. Estate Inspections: Inspecting and grading communal areas and estates, raising and following up on appropriate corrective actions to customer resolution. Estate and facilities management: Providing a responsive and efficient estate, block and facilities management service to ensure residents' communal areas and neighbourhoods are pleasant, well-maintained and safe places to live. Service Charges: Understanding all services and charges provided to estates, properties and communal areas and checking the quality of services provided to ensure these represent value for money. ASB: Tackling and reducing the effects of anti-social behaviour on estates and in communal areas. Housing sector knowledge: including knowledge around property management, service charges, health and safety, personal safety and working with vulnerable people. Monitoring the financial costs of managing properties and scrutinise service charges (desirable). Only applicants who feel they meet the above criteria, and can start on short notice (1 week's notice period maximum) need apply for this role as the client is keen to fill this vacancy as soon as possible and conduct interviews before the end of June 2026.
Tai Ffres Neighbourhood Coach & General Needs Neighbourhood Officer (Shared Role)
United Welsh Caerphilly, Mid Glamorgan
Tai Ffres Neighbourhood Coach & General Needs Neighbourhood Officer (Shared Role) Reporting to: Tai Ffres Manager and Senior Neighbourhood Officer Purpose of the Role This is a newly developed, shared, hybrid role responsible for delivering both intensive neighbourhood coaching and housing management within our bespoke young persons service, Tai Ffres, alongside a role in our Neighbourhood Team provi click apply for full job details
Jun 10, 2026
Full time
Tai Ffres Neighbourhood Coach & General Needs Neighbourhood Officer (Shared Role) Reporting to: Tai Ffres Manager and Senior Neighbourhood Officer Purpose of the Role This is a newly developed, shared, hybrid role responsible for delivering both intensive neighbourhood coaching and housing management within our bespoke young persons service, Tai Ffres, alongside a role in our Neighbourhood Team provi click apply for full job details
Supertemps Ltd
Housing Officer
Supertemps Ltd Abergele, Clwyd
Looking to join an award-winning organisation where you can make a real difference to people s lives? This is an excellent opportunity to put your housing experience to use within a community-focused organisation In the Housing Officer role, you will: Manage a varied caseload of tenancy matters, including tenancy queries, complaints, rent arrears, and anti-social behaviour cases Build strong relationships with tenants through regular community engagement, identifying support needs and signposting to relevant services Work collaboratively with internal teams, partner agencies, and local stakeholders to deliver positive outcomes for tenants and communities Monitor and maintain accurate tenancy records, using ICT systems to support an efficient and proactive housing management service Promote sustainable tenancies, safe communities, and continuous service improvements through tenant feedback and partnership working To be successful in the Housing Officer role, you will need: Previous experience in a housing-related role or similar Strong communication, negotiation, and interpersonal skills, with the ability to engage sensitively Knowledge of housing legislation, housing issues, and ideally homelessness legislation The ability to work independently, manage competing priorities, and make informed decisions Basic Microsoft Office skills, including Word, Excel, and Outlook A full UK driving licence and access to your own vehicle Please note, successful applicants will need to complete an Enhanced DBS check if successful. This is a fixed-term contract until March 2027, working 37 hours per week, salary of £32,639 - £34,677 per annum, 25 days holiday plus bank holidays (rising to 32 days with service). The role offers agile working across Conwy, and the opportunity to be part of a supportive and forward-thinking team. If you have a passion for people and thrive in a customer-focused role, we d love to hear from you today!
Jun 10, 2026
Contractor
Looking to join an award-winning organisation where you can make a real difference to people s lives? This is an excellent opportunity to put your housing experience to use within a community-focused organisation In the Housing Officer role, you will: Manage a varied caseload of tenancy matters, including tenancy queries, complaints, rent arrears, and anti-social behaviour cases Build strong relationships with tenants through regular community engagement, identifying support needs and signposting to relevant services Work collaboratively with internal teams, partner agencies, and local stakeholders to deliver positive outcomes for tenants and communities Monitor and maintain accurate tenancy records, using ICT systems to support an efficient and proactive housing management service Promote sustainable tenancies, safe communities, and continuous service improvements through tenant feedback and partnership working To be successful in the Housing Officer role, you will need: Previous experience in a housing-related role or similar Strong communication, negotiation, and interpersonal skills, with the ability to engage sensitively Knowledge of housing legislation, housing issues, and ideally homelessness legislation The ability to work independently, manage competing priorities, and make informed decisions Basic Microsoft Office skills, including Word, Excel, and Outlook A full UK driving licence and access to your own vehicle Please note, successful applicants will need to complete an Enhanced DBS check if successful. This is a fixed-term contract until March 2027, working 37 hours per week, salary of £32,639 - £34,677 per annum, 25 days holiday plus bank holidays (rising to 32 days with service). The role offers agile working across Conwy, and the opportunity to be part of a supportive and forward-thinking team. If you have a passion for people and thrive in a customer-focused role, we d love to hear from you today!
Howells Solutions Limited
Trainee RLO - M4 Corridor
Howells Solutions Limited
Trainee Resident Liaison Officer / Customer Care Officer Full time, permanent 30,000 - 32,000 per annum including allowance + mileage Multiple roles covering North West London and surrounding areas 8am - 5pm (1 hour lunch) We are working with a leading Social Housing contractor to recruit a Trainee Resident Liaison Officer to join their team covering projects in North West London and surrounding areas. Driving license and own vehicle are essential for this role. You will be part of a team who carry out planned refurbishment works within Social Housing properties. You will shadow an experienced RLO, learning on the job, acting as the face of the business and the customer service expert and point of liaison between tenants and site teams. Our client is looking for a candidate with great customer service skills and will consider candidates outside of the construction industry for this role. Main Responsibilities/Duties Include: Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades Liaise with site management staff to enable the flow of information between all parties Where appropriate, consult with resident representatives and groups, arranging meetings to communicate the programme, get feedback and discuss any other locally significant issues Arrange appointment for surveys and works Previous Experience and Qualifications: Previous customer service experience Excellent organisational skills Excellent communication skills Ability to work to tight deadlines Ability to work remotely as well as part of a team Professional attitude and approach to work Ability to competently operate MS office (Word & Excel) Current and Valid UK driving license Self-starter and highly motivated If you are interested, please apply online now, or call Dave on (phone number removed) for more information.
Jun 10, 2026
Full time
Trainee Resident Liaison Officer / Customer Care Officer Full time, permanent 30,000 - 32,000 per annum including allowance + mileage Multiple roles covering North West London and surrounding areas 8am - 5pm (1 hour lunch) We are working with a leading Social Housing contractor to recruit a Trainee Resident Liaison Officer to join their team covering projects in North West London and surrounding areas. Driving license and own vehicle are essential for this role. You will be part of a team who carry out planned refurbishment works within Social Housing properties. You will shadow an experienced RLO, learning on the job, acting as the face of the business and the customer service expert and point of liaison between tenants and site teams. Our client is looking for a candidate with great customer service skills and will consider candidates outside of the construction industry for this role. Main Responsibilities/Duties Include: Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades Liaise with site management staff to enable the flow of information between all parties Where appropriate, consult with resident representatives and groups, arranging meetings to communicate the programme, get feedback and discuss any other locally significant issues Arrange appointment for surveys and works Previous Experience and Qualifications: Previous customer service experience Excellent organisational skills Excellent communication skills Ability to work to tight deadlines Ability to work remotely as well as part of a team Professional attitude and approach to work Ability to competently operate MS office (Word & Excel) Current and Valid UK driving license Self-starter and highly motivated If you are interested, please apply online now, or call Dave on (phone number removed) for more information.
Ackerman Pierce Ltd
Housing Officer
Ackerman Pierce Ltd
Please only apply if you have over 2 years experience in the relating field Are you seeking a rewarding opportunity to make a difference in your community on a temporary basis with the potential for ongoing engagement? Do you have a passion for ensuring safe and harmonious living environments? If so, we want you to be a part of our dynamic team as a Temporary Housing Officer! My client are dedicated to providing high-quality housing services to our residents, and we need dedicated individuals like you to help us achieve this goal, even on a temporary basis. As a Housing Officer, you will play a crucial role in ensuring the smooth running of our housing operations. Your main duties will include: Succession and Assignments: Facilitating the smooth transfer of tenancies and managing succession cases with empathy and efficiency. Anti-Social Behavior (ASB) Management: Proactively addressing and resolving issues related to anti-social behavior to maintain a safe and peaceful community. Tenancy Enforcement: Enforcing tenancy agreements and policies to uphold standards of conduct and property maintenance. Tenancy Management: Providing support and guidance to tenants, addressing their concerns, and ensuring compliance with tenancy obligations. Inspections: Conducting regular inspections to assess property conditions, identify maintenance needs, and ensure compliance with regulations. We're looking for candidates who are highly organized, customer-focused, and adept at problem-solving. Strong communication skills and the ability to work collaboratively with colleagues and external stakeholders are essential. If you're ready to make a meaningful impact in the lives of our residents on a temporary basis with the possibility of continued involvement, apply now!
Jun 10, 2026
Seasonal
Please only apply if you have over 2 years experience in the relating field Are you seeking a rewarding opportunity to make a difference in your community on a temporary basis with the potential for ongoing engagement? Do you have a passion for ensuring safe and harmonious living environments? If so, we want you to be a part of our dynamic team as a Temporary Housing Officer! My client are dedicated to providing high-quality housing services to our residents, and we need dedicated individuals like you to help us achieve this goal, even on a temporary basis. As a Housing Officer, you will play a crucial role in ensuring the smooth running of our housing operations. Your main duties will include: Succession and Assignments: Facilitating the smooth transfer of tenancies and managing succession cases with empathy and efficiency. Anti-Social Behavior (ASB) Management: Proactively addressing and resolving issues related to anti-social behavior to maintain a safe and peaceful community. Tenancy Enforcement: Enforcing tenancy agreements and policies to uphold standards of conduct and property maintenance. Tenancy Management: Providing support and guidance to tenants, addressing their concerns, and ensuring compliance with tenancy obligations. Inspections: Conducting regular inspections to assess property conditions, identify maintenance needs, and ensure compliance with regulations. We're looking for candidates who are highly organized, customer-focused, and adept at problem-solving. Strong communication skills and the ability to work collaboratively with colleagues and external stakeholders are essential. If you're ready to make a meaningful impact in the lives of our residents on a temporary basis with the possibility of continued involvement, apply now!
Bromsgrove District Housing Trust
Customer Liaison Officer
Bromsgrove District Housing Trust Bromsgrove, Worcestershire
Closing Date: Friday 12th June 2026 9am Are you passionate about delivering exceptional customer service and making a real difference in your community? We're looking for a Customer Liaison Officer to join our team at bdht, where people are at the heart of everything we do. About the Role The Customer Liaison Officer plays a vital role in ensuring that customers remain at the centre of our capital investment programmes, major repairs, and damp and mould cases. This position is key to maintaining clear, consistent, and timely communication between customers and contractors, helping to deliver a high-quality service. You will be responsible for engaging directly with customers, acting as a dedicated point of contact throughout complex repair works and investment projects. You will also coordinate closely with contractors to ensure the highest levels of customer satisfaction are achieved. Working collaboratively with surveyors, internal teams, and external partners, you will help ensure that all works are delivered efficiently, to a high standard, and with a strong focus on the overall customer experience. About You We're looking for someone with experience working in a customer facing role and with the ability to communicate effectively with both customers and partner agencies. You'll have good negotiating and influencing skills and be able to work under pressure with minimal supervision. Experience of working with Microsoft office and other IT systems This post requires that the job holder is subject to a Basic DBS check. Possession of a current valid driving licence and appropriately insured car is a requirement for the post. What we can offer in return: 32 days annual leave plus bank holidays Holiday purchase scheme -buy up to an additional 5 days holiday per year Holiday buy back scheme - bdht will buy up to 10 days holiday back from staff Team budget every year to enjoy an afternoon out as a team Electric vehicle leasing scheme through Octopus Energy Pension scheme - defined contributions pension administered by the Social Housing Pension Scheme (SHPS) Life insurance is available to members of the pension scheme Employee Assistance Programme Mental Health First Aiders Healthcare Cash Back Scheme - Healthshield Retail discounts scheme Long Service Awards (given at 1 year, 5 years and in increments of 5 years following this) Reimbursement for professional subscription fees Corporate Sponsorship opportunities Reimbursement for HRT pre-paid certificates Reimbursement for annual flu jab Free parking and refreshments Monthly staff compliments raffle Wellbeing calendar of events throughout the year Bdht reserves the right to close vacancies before the stated closing date where the volume of applications is extremely high.
Jun 10, 2026
Full time
Closing Date: Friday 12th June 2026 9am Are you passionate about delivering exceptional customer service and making a real difference in your community? We're looking for a Customer Liaison Officer to join our team at bdht, where people are at the heart of everything we do. About the Role The Customer Liaison Officer plays a vital role in ensuring that customers remain at the centre of our capital investment programmes, major repairs, and damp and mould cases. This position is key to maintaining clear, consistent, and timely communication between customers and contractors, helping to deliver a high-quality service. You will be responsible for engaging directly with customers, acting as a dedicated point of contact throughout complex repair works and investment projects. You will also coordinate closely with contractors to ensure the highest levels of customer satisfaction are achieved. Working collaboratively with surveyors, internal teams, and external partners, you will help ensure that all works are delivered efficiently, to a high standard, and with a strong focus on the overall customer experience. About You We're looking for someone with experience working in a customer facing role and with the ability to communicate effectively with both customers and partner agencies. You'll have good negotiating and influencing skills and be able to work under pressure with minimal supervision. Experience of working with Microsoft office and other IT systems This post requires that the job holder is subject to a Basic DBS check. Possession of a current valid driving licence and appropriately insured car is a requirement for the post. What we can offer in return: 32 days annual leave plus bank holidays Holiday purchase scheme -buy up to an additional 5 days holiday per year Holiday buy back scheme - bdht will buy up to 10 days holiday back from staff Team budget every year to enjoy an afternoon out as a team Electric vehicle leasing scheme through Octopus Energy Pension scheme - defined contributions pension administered by the Social Housing Pension Scheme (SHPS) Life insurance is available to members of the pension scheme Employee Assistance Programme Mental Health First Aiders Healthcare Cash Back Scheme - Healthshield Retail discounts scheme Long Service Awards (given at 1 year, 5 years and in increments of 5 years following this) Reimbursement for professional subscription fees Corporate Sponsorship opportunities Reimbursement for HRT pre-paid certificates Reimbursement for annual flu jab Free parking and refreshments Monthly staff compliments raffle Wellbeing calendar of events throughout the year Bdht reserves the right to close vacancies before the stated closing date where the volume of applications is extremely high.
Park Avenue Recruitment
Housing Allocations Officer
Park Avenue Recruitment
We're currently working with a well-established Local Authority in Kent that we've known for a number of years. They've got a really supportive team and a good working culture. They're looking for an experienced Housing Allocations Officer to join them on an initial 3-month contract. The role has previously been fully remote, but any office presence you can do will be beneficial! Key responsibilities: Assessing and processing Housing Register applications in line with the Allocations Scheme Verifying applications and making eligibility and banding decisions Managing cases end-to-end, from application through to allocation Requirements: Recent experience in Housing Allocations Strong understanding of Allocations Schemes and legislation Experience using Huume The rate is 27-30 per hour, depending on experience. Interviews are planned for early next week, so quick availability would be ideal. If this sounds of interest, please send your CV to (url removed) and we can line up a time to speak.
Jun 10, 2026
Contractor
We're currently working with a well-established Local Authority in Kent that we've known for a number of years. They've got a really supportive team and a good working culture. They're looking for an experienced Housing Allocations Officer to join them on an initial 3-month contract. The role has previously been fully remote, but any office presence you can do will be beneficial! Key responsibilities: Assessing and processing Housing Register applications in line with the Allocations Scheme Verifying applications and making eligibility and banding decisions Managing cases end-to-end, from application through to allocation Requirements: Recent experience in Housing Allocations Strong understanding of Allocations Schemes and legislation Experience using Huume The rate is 27-30 per hour, depending on experience. Interviews are planned for early next week, so quick availability would be ideal. If this sounds of interest, please send your CV to (url removed) and we can line up a time to speak.
Aspire Recruitment
Finance Officer
Aspire Recruitment Birkenhead, Merseyside
Job Title: Finance Officer Salary: £26,778 per annum (Full Time, Permanent, 35 hours) Location: Birkenhead, Wirral (Office based) Shifts: Mon-Fri, (Apply online only) We are currently recruiting for a Finance Officer to join a well known housing association at their head office in the Wirral area on a permanent, full time basis Working in their finance team, you will be expected to maintain the day to day running of the Accounts system, maintain their payroll system and also produce accurate and timely information from records. Additional Responsibilities Include: Administer payroll on the behalf of external organisations. Liaise with the HMRC regarding any tax issues and submit monthly information for the association and external organisations. Assist in the inputting of data relating to the accounts system. Reconcile the associations bank accounts on a monthly basis. Produce reports from the association s accounting system and complete the monthly management information. Produce quarterly financial reports from records to the board reports and committee. Assist the direct of finance & performance and the finance manager with day to day financial tasks and responsibilities. Requirements: Previous experience in a Finance or Accounts Assistant / Officer role. Working knowledge of financial systems. Ideally have previous experience in supporting a finance or accounts team. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Jun 10, 2026
Full time
Job Title: Finance Officer Salary: £26,778 per annum (Full Time, Permanent, 35 hours) Location: Birkenhead, Wirral (Office based) Shifts: Mon-Fri, (Apply online only) We are currently recruiting for a Finance Officer to join a well known housing association at their head office in the Wirral area on a permanent, full time basis Working in their finance team, you will be expected to maintain the day to day running of the Accounts system, maintain their payroll system and also produce accurate and timely information from records. Additional Responsibilities Include: Administer payroll on the behalf of external organisations. Liaise with the HMRC regarding any tax issues and submit monthly information for the association and external organisations. Assist in the inputting of data relating to the accounts system. Reconcile the associations bank accounts on a monthly basis. Produce reports from the association s accounting system and complete the monthly management information. Produce quarterly financial reports from records to the board reports and committee. Assist the direct of finance & performance and the finance manager with day to day financial tasks and responsibilities. Requirements: Previous experience in a Finance or Accounts Assistant / Officer role. Working knowledge of financial systems. Ideally have previous experience in supporting a finance or accounts team. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Southern Housing
Residential PEEPS Assurance Officer
Southern Housing Sittingbourne, Kent
Secondment/Fixed Term Contract until 31st of March 2027 Sittingbourne, Maidstone or Farringdon hybrid working available Southern Housingis looking for aResidential PEEPs Assurance Officerto help ensure ourResidential Personal Emergency Evacuation Plans (RPEEPs) frameworkis effective, compliant and sustainable click apply for full job details
Jun 10, 2026
Contractor
Secondment/Fixed Term Contract until 31st of March 2027 Sittingbourne, Maidstone or Farringdon hybrid working available Southern Housingis looking for aResidential PEEPs Assurance Officerto help ensure ourResidential Personal Emergency Evacuation Plans (RPEEPs) frameworkis effective, compliant and sustainable click apply for full job details
Hays
Director of Finance
Hays Widnes, Cheshire
Director of Finance Job, Halton Housing, Widnes, £95500 plus car Hays are delighted to be retained by Halton Housing to recruit their next Director of Finance. Your New Company Halton Housing is an award-winning housing association managing over 7,000 homes across Cheshire and the North West, committed to its purpose of Improving People's Lives.More than just a housing provider, Halton Housing supports customers at every stage of their journey-from renting and shared ownership to outright homeownership-while continuing to invest in both new and existing homes. Over the last three years, the organisation has delivered over 200 new homes, with ambitious plans to deliver around 300 additional affordable homes between 2026 and 2029.As an anchor organisation and one of the largest local employers, Halton Housing employs around 300 people and plays a vital role in shaping thriving, sustainable communities-backed by significant ongoing investment, including £19m into existing homes in the last year alone.This is a rare opportunity to join a financially strong, forward-thinking organisation that blends commercial rigour with clear social purpose and long-term growth ambition. Your New Role Reporting directly to the Chief Financial Officer and sitting on the Leadership Team, you will play a critical role in ensuring the organisation remains financially robust, compliant, and well-positioned for the future.Key responsibilities include:- Leading and developing a high-performing finance team, driving excellence and continuous improvement- Shaping and delivering long-term financial planning, including complex modelling and scenario analysis- Partnering with the Board, Executive and senior leaders to inform strategic decision-making- Co-leading the organisation's treasury strategy, including funding, cashflow management, and lender relationships- Ensuring compliance with regulatory standards, audit requirements, and financial covenants- Overseeing high-quality financial and performance reporting to internal and external stakeholders- Strengthening internal controls and governance frameworks- Aligning financial strategy with wider organisational objectives and growth ambitionsThis is a broad, impactful role-combining strategy, leadership, governance, and commercial insight-with genuine influence at Board level. What You'll Need to Succeed To thrive in this role, you will bring a blend of technical excellence, leadership capability, and strategic thinking:- A recognised accounting qualification (ACA, ACCA or equivalent)- Housing Association experience is essential for this role.- Proven experience working with Boards, Committees, and senior stakeholders, presenting complex financial insights with impact- Strong track record in financial planning, business modelling, and risk management- Demonstrable leadership experience, with the ability to motivate, develop and inspire teams- Excellent communication skills and executive presence, with credibility to influence at all levels- A proactive, solutions-focused mindset with a commitment to continuous improvement What you will get in return This is more than a finance role-it is a chance to shape the future of an organisation that makes a real difference. You will gain Board-level exposure, strategic influence, and the opportunity to contribute to communities across the region, all within a supportive and purpose-driven environment.In addition to a competitive salary, you will receive a fantastic benefits package including Hybrid working and a generous pension and holiday entitlement.If you are looking for your next step-change leadership role where you can combine technical expertise with the opportunity to impact the future development of a very special organisation, then we are keen to hear from you. What you need to do now Please click apply to send your cv to Hays and you will be contacted by our retained consultant Mike McGibbon for a confidential discussion.For more information please visit our dedicated microsite here Date 22nd June. Any cvs sent directly to Halton will be forwarded to Hays as the retained consultants.
Jun 10, 2026
Full time
Director of Finance Job, Halton Housing, Widnes, £95500 plus car Hays are delighted to be retained by Halton Housing to recruit their next Director of Finance. Your New Company Halton Housing is an award-winning housing association managing over 7,000 homes across Cheshire and the North West, committed to its purpose of Improving People's Lives.More than just a housing provider, Halton Housing supports customers at every stage of their journey-from renting and shared ownership to outright homeownership-while continuing to invest in both new and existing homes. Over the last three years, the organisation has delivered over 200 new homes, with ambitious plans to deliver around 300 additional affordable homes between 2026 and 2029.As an anchor organisation and one of the largest local employers, Halton Housing employs around 300 people and plays a vital role in shaping thriving, sustainable communities-backed by significant ongoing investment, including £19m into existing homes in the last year alone.This is a rare opportunity to join a financially strong, forward-thinking organisation that blends commercial rigour with clear social purpose and long-term growth ambition. Your New Role Reporting directly to the Chief Financial Officer and sitting on the Leadership Team, you will play a critical role in ensuring the organisation remains financially robust, compliant, and well-positioned for the future.Key responsibilities include:- Leading and developing a high-performing finance team, driving excellence and continuous improvement- Shaping and delivering long-term financial planning, including complex modelling and scenario analysis- Partnering with the Board, Executive and senior leaders to inform strategic decision-making- Co-leading the organisation's treasury strategy, including funding, cashflow management, and lender relationships- Ensuring compliance with regulatory standards, audit requirements, and financial covenants- Overseeing high-quality financial and performance reporting to internal and external stakeholders- Strengthening internal controls and governance frameworks- Aligning financial strategy with wider organisational objectives and growth ambitionsThis is a broad, impactful role-combining strategy, leadership, governance, and commercial insight-with genuine influence at Board level. What You'll Need to Succeed To thrive in this role, you will bring a blend of technical excellence, leadership capability, and strategic thinking:- A recognised accounting qualification (ACA, ACCA or equivalent)- Housing Association experience is essential for this role.- Proven experience working with Boards, Committees, and senior stakeholders, presenting complex financial insights with impact- Strong track record in financial planning, business modelling, and risk management- Demonstrable leadership experience, with the ability to motivate, develop and inspire teams- Excellent communication skills and executive presence, with credibility to influence at all levels- A proactive, solutions-focused mindset with a commitment to continuous improvement What you will get in return This is more than a finance role-it is a chance to shape the future of an organisation that makes a real difference. You will gain Board-level exposure, strategic influence, and the opportunity to contribute to communities across the region, all within a supportive and purpose-driven environment.In addition to a competitive salary, you will receive a fantastic benefits package including Hybrid working and a generous pension and holiday entitlement.If you are looking for your next step-change leadership role where you can combine technical expertise with the opportunity to impact the future development of a very special organisation, then we are keen to hear from you. What you need to do now Please click apply to send your cv to Hays and you will be contacted by our retained consultant Mike McGibbon for a confidential discussion.For more information please visit our dedicated microsite here Date 22nd June. Any cvs sent directly to Halton will be forwarded to Hays as the retained consultants.
Surrey County Council
Senior Highways and Planning Lawyer
Surrey County Council Reigate, Surrey
This permanent role has salary range of 63,823 to 70,099 per annum, based on a 36 hour working week. We have a great opportunity to join our Highways and Planning legal team as a qualified Senior Solicitor or Lawyer . We are looking for a flexible and motivated colleague to join this friendly team. Our work is interesting and varied and we work for informed and appreciative client teams. The Council adopts a hybrid working policy with flexible working arrangements which includes access to our offices in Reigate and Weybridge combined with remote or home working. We come together in person for 2 days per week on average (40% of the working week). The team are very approachable with regular catch ups when working remotely. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team The team sits alongside other teams in the County's Legal Services, supporting the work of the County as Highway Authority and Minerals and Waste Planning Authority. The teams lawyers draft highways and planning agreements, providing advice on planning and highways enforcement, DCO work, appeals, and related litigation. We assist with reports to Committee and Cabinet and provide training for client teams. Our support of officers on enforcement directly benefits residents ensuring that obstruction, encroachment and planning breaches are addressed effectively. About the Role As a Senior Lawyer within the Highways and Planning legal team, you will conduct a number of highways and planning agreements, countryside and highways enforcement and mineral planning advice, working in a committed and positive way, sometimes to tight deadlines. Other work includes advising on general highways and planning issues, local government matters and have conduct of any related appeals / litigation. We work collaboratively with fellow lawyers in our District and Borough legal teams. The person appointed to this post will have conduct of a number of highways and planning agreements, advise clients on highways and countryside laws regulations and enforcement options some high profile, securing significant benefits for Surrey residents. You will advise on general highways and planning issues, planning enforcement, local government law, Commons, Village Greens, Public Rights of Way, drainage and flooding, and have conduct of any related litigation. You will advise Members, particularly Members of the County's Planning and Regulatory Committee. You will deputise for the Principal Lawyer as required. The work is fast-paced and key to the delivery of the Council's strategic goals. As a Senior Lawyer, you will have good experience in the relevant areas of law and the following skills and abilities: Negotiating highways and planning agreements; Providing solutions focussed advice on a range of planning and highways matters Drafting briefs to Counsel; Drafting and servicing highways notices and TROs and advising on DMMOs; Involvement in s78 TCPA 1990 appeals and drafting of related s106 agreements; Supervision of paralegal and solicitor roles; Managing competing priorities to achieve client deadlines; Exemplary client care. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: You are a Solicitor, Barrister or Fellow of CILEX, eligible to practise in England and Wales with a current practicing certificate issued by the relevant regulatory authority; Demonstrate recent legal experience in the relevant areas of highways and planning law; Experience of working with clients at all levels and ability to give clear, accurate and practical advice; Effective team working; Ability to negotiate a range of highways and planning legal agreements and be able to provide practical clear advice on a range of highways and planning matters; Ability to take on urgent, and sometimes unfamiliar, matters at short notice; Ability to manage competing priorities to achieve client deadlines. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. This advert closes at 23:59 on 28th June 2026 with interviews expected to take place in the week commencing 6th July 2026. If you are looking for a role which is both varied and interesting with an opportunity to develop your existing skills and employment experience by working in local government, please click the apply button below to submit your application. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Jun 10, 2026
Full time
This permanent role has salary range of 63,823 to 70,099 per annum, based on a 36 hour working week. We have a great opportunity to join our Highways and Planning legal team as a qualified Senior Solicitor or Lawyer . We are looking for a flexible and motivated colleague to join this friendly team. Our work is interesting and varied and we work for informed and appreciative client teams. The Council adopts a hybrid working policy with flexible working arrangements which includes access to our offices in Reigate and Weybridge combined with remote or home working. We come together in person for 2 days per week on average (40% of the working week). The team are very approachable with regular catch ups when working remotely. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team The team sits alongside other teams in the County's Legal Services, supporting the work of the County as Highway Authority and Minerals and Waste Planning Authority. The teams lawyers draft highways and planning agreements, providing advice on planning and highways enforcement, DCO work, appeals, and related litigation. We assist with reports to Committee and Cabinet and provide training for client teams. Our support of officers on enforcement directly benefits residents ensuring that obstruction, encroachment and planning breaches are addressed effectively. About the Role As a Senior Lawyer within the Highways and Planning legal team, you will conduct a number of highways and planning agreements, countryside and highways enforcement and mineral planning advice, working in a committed and positive way, sometimes to tight deadlines. Other work includes advising on general highways and planning issues, local government matters and have conduct of any related appeals / litigation. We work collaboratively with fellow lawyers in our District and Borough legal teams. The person appointed to this post will have conduct of a number of highways and planning agreements, advise clients on highways and countryside laws regulations and enforcement options some high profile, securing significant benefits for Surrey residents. You will advise on general highways and planning issues, planning enforcement, local government law, Commons, Village Greens, Public Rights of Way, drainage and flooding, and have conduct of any related litigation. You will advise Members, particularly Members of the County's Planning and Regulatory Committee. You will deputise for the Principal Lawyer as required. The work is fast-paced and key to the delivery of the Council's strategic goals. As a Senior Lawyer, you will have good experience in the relevant areas of law and the following skills and abilities: Negotiating highways and planning agreements; Providing solutions focussed advice on a range of planning and highways matters Drafting briefs to Counsel; Drafting and servicing highways notices and TROs and advising on DMMOs; Involvement in s78 TCPA 1990 appeals and drafting of related s106 agreements; Supervision of paralegal and solicitor roles; Managing competing priorities to achieve client deadlines; Exemplary client care. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: You are a Solicitor, Barrister or Fellow of CILEX, eligible to practise in England and Wales with a current practicing certificate issued by the relevant regulatory authority; Demonstrate recent legal experience in the relevant areas of highways and planning law; Experience of working with clients at all levels and ability to give clear, accurate and practical advice; Effective team working; Ability to negotiate a range of highways and planning legal agreements and be able to provide practical clear advice on a range of highways and planning matters; Ability to take on urgent, and sometimes unfamiliar, matters at short notice; Ability to manage competing priorities to achieve client deadlines. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. This advert closes at 23:59 on 28th June 2026 with interviews expected to take place in the week commencing 6th July 2026. If you are looking for a role which is both varied and interesting with an opportunity to develop your existing skills and employment experience by working in local government, please click the apply button below to submit your application. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Surrey County Council
Highways and Planning Lawyer
Surrey County Council Reigate, Surrey
The starting salary for this role is 48,698 per annum depending on experience and based on a 36-hour working week. This role is part of our Lawyers Career Scheme providing the opportunity to progress to 60,898 per annum. We have a great opportunity to join our Highways and Planning legal team as a qualified Solicitor or Lawyer . We are looking for a flexible and motivated colleague to join this friendly team. Our work is interesting and varied and we work for informed and appreciative client teams. The Council adopts a hybrid working policy with flexible working arrangements which includes access to our offices in Reigate and Weybridge combined with remote or home working. We come together in person for 2 days per week on average (40% of the working week). The team are very approachable with regular catch ups when working remotely. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team The team sits alongside other teams in the County's Legal Services, supporting the work of the County as Highway Authority and Minerals and Waste Planning Authority. The teams lawyers draft highways and planning agreements, providing advice on planning and highways enforcement, DCO work, appeals, and related litigation. We assist with reports to Committee and Cabinet and provide training for client teams. Our support of officers on enforcement directly benefits residents ensuring that obstruction, encroachment and planning breaches are addressed effectively. About the Role As a Lawyer within the Highways and Planning legal team, you will conduct a number of highways and planning agreements, working in a committed and positive way, sometimes to tight deadlines. Other work includes advising on general highways and planning issues, local government matters and have conduct of any related appeals / litigation. You will have the opportunity to join our Lawyers Career Scheme which will allow for accelerated career and salary progression based on performance. You will be supported through training, regular supervision and development plans to continue learning and developing your expertise and so achieve successful progression through the career scheme. Local Authority work involves a wide variety of daily challenges in new and interesting areas, but we will provide support for training to cover areas new to you. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: You are a Solicitor, Barrister or Fellow of CILEX, eligible to practise in England and Wales with a current practicing certificate issued by the relevant regulatory authority Demonstrate recent and minimum of 2 years of legal experience in the relevant areas of highways and planning law Experience of working with clients at all levels and have the ability to give clear, accurate and practical advice Effective team working Ability to negotiate a range of highways and planning legal agreements and be able to provide practical clear advice on a range of highways and planning matters Ability to take on urgent, and sometimes unfamiliar, matters at short notice Ability to manage competing priorities to achieve client deadlines This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. This advert closes at 23:59 on 28th June 2026 with interviews expected to take place in the week commencing 6th July 2026. If you are looking for a role which is both varied and interesting with an opportunity to develop your existing skills and employment experience by working in local government, please click the apply button below to submit your application. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Jun 10, 2026
Full time
The starting salary for this role is 48,698 per annum depending on experience and based on a 36-hour working week. This role is part of our Lawyers Career Scheme providing the opportunity to progress to 60,898 per annum. We have a great opportunity to join our Highways and Planning legal team as a qualified Solicitor or Lawyer . We are looking for a flexible and motivated colleague to join this friendly team. Our work is interesting and varied and we work for informed and appreciative client teams. The Council adopts a hybrid working policy with flexible working arrangements which includes access to our offices in Reigate and Weybridge combined with remote or home working. We come together in person for 2 days per week on average (40% of the working week). The team are very approachable with regular catch ups when working remotely. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team The team sits alongside other teams in the County's Legal Services, supporting the work of the County as Highway Authority and Minerals and Waste Planning Authority. The teams lawyers draft highways and planning agreements, providing advice on planning and highways enforcement, DCO work, appeals, and related litigation. We assist with reports to Committee and Cabinet and provide training for client teams. Our support of officers on enforcement directly benefits residents ensuring that obstruction, encroachment and planning breaches are addressed effectively. About the Role As a Lawyer within the Highways and Planning legal team, you will conduct a number of highways and planning agreements, working in a committed and positive way, sometimes to tight deadlines. Other work includes advising on general highways and planning issues, local government matters and have conduct of any related appeals / litigation. You will have the opportunity to join our Lawyers Career Scheme which will allow for accelerated career and salary progression based on performance. You will be supported through training, regular supervision and development plans to continue learning and developing your expertise and so achieve successful progression through the career scheme. Local Authority work involves a wide variety of daily challenges in new and interesting areas, but we will provide support for training to cover areas new to you. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: You are a Solicitor, Barrister or Fellow of CILEX, eligible to practise in England and Wales with a current practicing certificate issued by the relevant regulatory authority Demonstrate recent and minimum of 2 years of legal experience in the relevant areas of highways and planning law Experience of working with clients at all levels and have the ability to give clear, accurate and practical advice Effective team working Ability to negotiate a range of highways and planning legal agreements and be able to provide practical clear advice on a range of highways and planning matters Ability to take on urgent, and sometimes unfamiliar, matters at short notice Ability to manage competing priorities to achieve client deadlines This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. This advert closes at 23:59 on 28th June 2026 with interviews expected to take place in the week commencing 6th July 2026. If you are looking for a role which is both varied and interesting with an opportunity to develop your existing skills and employment experience by working in local government, please click the apply button below to submit your application. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Baird And Co Recruitment Ltd
Income Officer
Baird And Co Recruitment Ltd Leicester, Leicestershire
The Opportunity: We are seeking a proactive and empathetic interim Housing Income Officer based at a head office in Leicester. This is a hybrid post with 2-3 days a week in the office. There is an opportunity for this role to get permanent. The primary focus of this role is to support customers in sustaining their tenancies through a customer-focused approach, fostering a culture of early intervention and arrears prevention while robustly managing rent, service charge, and lease fee income. Key Duties: Manage a portfolio of arrears cases to ensure debt is consistently reducing across a variety of tenure types. Handle end-to-end arrears enforcement by issuing legal notices, preparing court documentation, and representing the organisation in court to request appropriate orders. Lead on the annual rent and service charge setting process, communicating all adjustments clearly to superior landlords, tenants, and benefit departments. Proactively engage with Housing Benefit departments and the DWP (Universal Credit) to resolve complex claim issues and ensure payments are assessed efficiently. Support Housing Officers with data collection and allocate incoming cash payments directly to debt via the finance system. Produce comprehensive monthly and quarterly arrears, rental income, and void income reports for senior leadership and superior landlords. Handle difficult financial conversations with tenants and appointees with deep understanding and empathy to build strong rapport. Identify service weaknesses and design strategic action plans for effective income management in support of the Head of Housing. Further information: Location: Based out of our central Leicester head office, at least 2 days a week on site Salary: £17-18.50 per hour based on experience Requirements: Experience: Essential previous experience working within a housing association in an income management role, with a proven track record of reducing arrears. Knowledge: Deep knowledge of Housing Benefit regulations; a solid understanding of the Supported Housing sector and Intensive Housing Management models is highly desirable. Qualifications: CIH Level 3 qualified or holding equivalent housing management qualifications is strongly preferred. Skills: Excellent attention to detail, strong analytical report writing capabilities, and highly effective internal and external stakeholder management skills. Core Competencies: A resilient, "can-do" attitude with the ability to confidently navigate lone working, handle sensitive client data securely, and maintain an up-to-date knowledge of relevant welfare legislation. How to Apply: Please apply for this role online or contact Matt at Avalon for a confidential discussion. Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practise a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.
Jun 10, 2026
Full time
The Opportunity: We are seeking a proactive and empathetic interim Housing Income Officer based at a head office in Leicester. This is a hybrid post with 2-3 days a week in the office. There is an opportunity for this role to get permanent. The primary focus of this role is to support customers in sustaining their tenancies through a customer-focused approach, fostering a culture of early intervention and arrears prevention while robustly managing rent, service charge, and lease fee income. Key Duties: Manage a portfolio of arrears cases to ensure debt is consistently reducing across a variety of tenure types. Handle end-to-end arrears enforcement by issuing legal notices, preparing court documentation, and representing the organisation in court to request appropriate orders. Lead on the annual rent and service charge setting process, communicating all adjustments clearly to superior landlords, tenants, and benefit departments. Proactively engage with Housing Benefit departments and the DWP (Universal Credit) to resolve complex claim issues and ensure payments are assessed efficiently. Support Housing Officers with data collection and allocate incoming cash payments directly to debt via the finance system. Produce comprehensive monthly and quarterly arrears, rental income, and void income reports for senior leadership and superior landlords. Handle difficult financial conversations with tenants and appointees with deep understanding and empathy to build strong rapport. Identify service weaknesses and design strategic action plans for effective income management in support of the Head of Housing. Further information: Location: Based out of our central Leicester head office, at least 2 days a week on site Salary: £17-18.50 per hour based on experience Requirements: Experience: Essential previous experience working within a housing association in an income management role, with a proven track record of reducing arrears. Knowledge: Deep knowledge of Housing Benefit regulations; a solid understanding of the Supported Housing sector and Intensive Housing Management models is highly desirable. Qualifications: CIH Level 3 qualified or holding equivalent housing management qualifications is strongly preferred. Skills: Excellent attention to detail, strong analytical report writing capabilities, and highly effective internal and external stakeholder management skills. Core Competencies: A resilient, "can-do" attitude with the ability to confidently navigate lone working, handle sensitive client data securely, and maintain an up-to-date knowledge of relevant welfare legislation. How to Apply: Please apply for this role online or contact Matt at Avalon for a confidential discussion. Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practise a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.
Amarval Partners Ltd
Housing Officer
Amarval Partners Ltd Basildon, Essex
Housing Officer Our client based in East London provide housing management services in partnership with local authorities and are currently looking for a Housing officer to join their expanding team. You will be required to meet the demands of their tenants and contractors and report to the Housing Manager on site. This role is based on site, and you will be required to work from 9am to 5:50pm daily from Monday to Friday. There is some flexibility on earlier starts and finishes where possible. Benefits Flexible shifts available Training provided on site and at head office prior to starting A high rate of success with promoting individuals to senior roles if you have the desire to become a Manager or Team leader Staff events and organised Team days with great incentives Responsibilities Dealing with queries from tenants Dealing with complaints and handling them in a professional manner Dealing with anti-social behaviour and liaising with relevant persons to resolve Working across two sites 5-7 minutes walk apart Being understanding and empathetic towards tenants who are vulnerable Liaising with local authorities regarding urgent placement or movement of current tenants to safe housing Liaising with contractors Requirements Previous experience of dealing with vulnerable families and individuals Knowledge of safeguarding responsibilities and training The ability to work independently and be proactive in emergency situations Be a driver as you will be working across two sites As this role is very specialised the client would prefer experience, however, will consider applicants from similar backgrounds/experience A full enhanced DBS check will need to be undertaken before you start work. Please email your CV with a cover letter if interested.
Jun 10, 2026
Full time
Housing Officer Our client based in East London provide housing management services in partnership with local authorities and are currently looking for a Housing officer to join their expanding team. You will be required to meet the demands of their tenants and contractors and report to the Housing Manager on site. This role is based on site, and you will be required to work from 9am to 5:50pm daily from Monday to Friday. There is some flexibility on earlier starts and finishes where possible. Benefits Flexible shifts available Training provided on site and at head office prior to starting A high rate of success with promoting individuals to senior roles if you have the desire to become a Manager or Team leader Staff events and organised Team days with great incentives Responsibilities Dealing with queries from tenants Dealing with complaints and handling them in a professional manner Dealing with anti-social behaviour and liaising with relevant persons to resolve Working across two sites 5-7 minutes walk apart Being understanding and empathetic towards tenants who are vulnerable Liaising with local authorities regarding urgent placement or movement of current tenants to safe housing Liaising with contractors Requirements Previous experience of dealing with vulnerable families and individuals Knowledge of safeguarding responsibilities and training The ability to work independently and be proactive in emergency situations Be a driver as you will be working across two sites As this role is very specialised the client would prefer experience, however, will consider applicants from similar backgrounds/experience A full enhanced DBS check will need to be undertaken before you start work. Please email your CV with a cover letter if interested.
Amarval Partners Ltd
Housing Officer
Amarval Partners Ltd
Housing Officer Our client based in East London provide housing management services in partnership with local authorities and are currently looking for a Housing officer to join their expanding team. You will be required to meet the demands of their tenants and contractors and report to the Housing Manager on site. This role is based on site, and you will be required to work from 9am to 5:50pm daily from Monday to Friday. There is some flexibility on earlier starts and finishes where possible. Benefits Flexible shifts available Training provided on site and at head office prior to starting A high rate of success with promoting individuals to senior roles if you have the desire to become a Manager or Team leader Staff events and organised Team days with great incentives Responsibilities Dealing with queries from tenants Dealing with complaints and handling them in a professional manner Dealing with anti-social behaviour and liaising with relevant persons to resolve Being understanding and empathetic towards tenants who are vulnerable Liaising with local authorities regarding urgent placement or movement of current tenants to safe housing Liaising with contractors Requirements Previous experience of dealing with vulnerable families and individuals Knowledge of safeguarding responsibilities and training The ability to work independently and be proactive in emergency situations Be a driver as you will be working across two sites As this role is very specialised the client would prefer experience, however, will consider applicants from similar backgrounds/experience A full enhanced DBS check will need to be undertaken before you start work. Please email your CV with a cover letter if interested.
Jun 10, 2026
Full time
Housing Officer Our client based in East London provide housing management services in partnership with local authorities and are currently looking for a Housing officer to join their expanding team. You will be required to meet the demands of their tenants and contractors and report to the Housing Manager on site. This role is based on site, and you will be required to work from 9am to 5:50pm daily from Monday to Friday. There is some flexibility on earlier starts and finishes where possible. Benefits Flexible shifts available Training provided on site and at head office prior to starting A high rate of success with promoting individuals to senior roles if you have the desire to become a Manager or Team leader Staff events and organised Team days with great incentives Responsibilities Dealing with queries from tenants Dealing with complaints and handling them in a professional manner Dealing with anti-social behaviour and liaising with relevant persons to resolve Being understanding and empathetic towards tenants who are vulnerable Liaising with local authorities regarding urgent placement or movement of current tenants to safe housing Liaising with contractors Requirements Previous experience of dealing with vulnerable families and individuals Knowledge of safeguarding responsibilities and training The ability to work independently and be proactive in emergency situations Be a driver as you will be working across two sites As this role is very specialised the client would prefer experience, however, will consider applicants from similar backgrounds/experience A full enhanced DBS check will need to be undertaken before you start work. Please email your CV with a cover letter if interested.
Amarval Partners Ltd
Estate Officer
Amarval Partners Ltd Basildon, Essex
Our client based in East London provide housing management services in partnership with local authorities and are currently looking for an Estate officer to join their expanding team. You will be required to meet the demands of their tenants and contractors and report to the Housing Manager on site. This role is based on site, and you will be required to work from 9am to 5:50pm daily from Monday to Friday. There is some flexibility on earlier starts and finishes where possible. Benefits Flexible shifts available Training provided on site and at head office prior to starting A high rate of success with promoting individuals to senior roles if you have the desire to become a Manager or Team leader Staff events and organised Team days with great incentives Responsibilities Daily communal checks Inspections and occupancy checks Void and RTL checks Fire safety checks End of day reporting Maintenance tracking and prioritising Staff monitoring and daily briefing of tasks Bookings COSHH management Incident reporting Legionella testing Requirements Previous experience of dealing with vulnerable families and individuals Knowledge of safeguarding responsibilities and training The ability to work independently and be proactive in emergency situations Be a driver as you will be working across two sites As this role is very specialised the client would prefer experience, however, will consider applicants from similar backgrounds/experience A full enhanced DBS check will need to be undertaken before you start work. Please email your CV with a cover letter if interested.
Jun 10, 2026
Full time
Our client based in East London provide housing management services in partnership with local authorities and are currently looking for an Estate officer to join their expanding team. You will be required to meet the demands of their tenants and contractors and report to the Housing Manager on site. This role is based on site, and you will be required to work from 9am to 5:50pm daily from Monday to Friday. There is some flexibility on earlier starts and finishes where possible. Benefits Flexible shifts available Training provided on site and at head office prior to starting A high rate of success with promoting individuals to senior roles if you have the desire to become a Manager or Team leader Staff events and organised Team days with great incentives Responsibilities Daily communal checks Inspections and occupancy checks Void and RTL checks Fire safety checks End of day reporting Maintenance tracking and prioritising Staff monitoring and daily briefing of tasks Bookings COSHH management Incident reporting Legionella testing Requirements Previous experience of dealing with vulnerable families and individuals Knowledge of safeguarding responsibilities and training The ability to work independently and be proactive in emergency situations Be a driver as you will be working across two sites As this role is very specialised the client would prefer experience, however, will consider applicants from similar backgrounds/experience A full enhanced DBS check will need to be undertaken before you start work. Please email your CV with a cover letter if interested.

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