McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Role Overview As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. Quite simply, you'll be working in our fast moving, high energy environment and we're looking for a genuine smile plus an ability to connect with customers and make them feel valued. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you'll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Benefits Holiday pay Service Awards Meal allowance Employee discounts from top high street and online brands
May 15, 2026
Full time
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Role Overview As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. Quite simply, you'll be working in our fast moving, high energy environment and we're looking for a genuine smile plus an ability to connect with customers and make them feel valued. Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you'll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential. Benefits Holiday pay Service Awards Meal allowance Employee discounts from top high street and online brands
The General Manager of this well run corporate hotel located in Nottingham is seeking a Sous Chef who is capable of running the kitchen in the absence of the Head Chef. The hotel offers all day dining in the bar and restaurant and also has functions rooms which are popular at the weekend and used for conferences during the week. The hotel prides itself on fresh food so experience of using fresh produce is essential. As Sous Chef you will be assisting to lead a brigade of 7 Chefs so good leadership skills are also required. It is essential that you have a good knowledge of completing all necessary paperwork and able to take control in the absence of the head chef. Position available with immediate start Requirements: This role would suit an experienced Sous Chef looking for a new challenge in their career. It is important that all chefs applying have good all round cooking skills gained from within hotel kitchens where you were serving a number of different dining options from one kitchen. Excellent knowledge of current hygiene regulations is also essential for this role and being able to multi task. Benefits Include: Uniform Provided Meals on Duty Straight Shifts 40 to 45 hours a week Excellent Opportunities To Progress This is a permanent role All applicants must be eligible to work in the UK.
May 15, 2026
Full time
The General Manager of this well run corporate hotel located in Nottingham is seeking a Sous Chef who is capable of running the kitchen in the absence of the Head Chef. The hotel offers all day dining in the bar and restaurant and also has functions rooms which are popular at the weekend and used for conferences during the week. The hotel prides itself on fresh food so experience of using fresh produce is essential. As Sous Chef you will be assisting to lead a brigade of 7 Chefs so good leadership skills are also required. It is essential that you have a good knowledge of completing all necessary paperwork and able to take control in the absence of the head chef. Position available with immediate start Requirements: This role would suit an experienced Sous Chef looking for a new challenge in their career. It is important that all chefs applying have good all round cooking skills gained from within hotel kitchens where you were serving a number of different dining options from one kitchen. Excellent knowledge of current hygiene regulations is also essential for this role and being able to multi task. Benefits Include: Uniform Provided Meals on Duty Straight Shifts 40 to 45 hours a week Excellent Opportunities To Progress This is a permanent role All applicants must be eligible to work in the UK.
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
May 15, 2026
Full time
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Haywards Heath College, part of the Chichester College Group Mini Bus Driver (Bank) Ref: HH2775 £15.60 per hour Various hours available Do you enjoy driving, working with young people, and being part of something bigger than just getting from A to B? We re looking for friendly, reliable Minibus Drivers to help transport our students to and from enrichment activities, including sports training, fixtures, cross-college events and trips. You ll play a key role in making sure students arrive safely, on time, and ready to make the most of their college experience. This is more than a driving role. You ll work closely with College staff, supporting students during journeys, and ensuring everyone s safety while boarding, travelling and disembarking. You ll also carry out vehicle safety walkaround checks and report any incidents, always working in line with College procedures. If you enjoy working as part of a team, and have a calm, flexible approach, this could be a great fit for you. Experience working with young people is desirable, and training such as First Aid or MIDAS can be supported if required. Our Staff Benefits: We have a fantastic range of staff benefits, highly competitive against what is offered by the private sector and other organisations, including: Discount schemes - including discounts on shopping, restaurants, travel and onsite facilities such as our gym and First Steps Childcare nurseries (specific campuses only). Continuous professional development opportunities - including development days, funded apprenticeships and access to a range of other courses and activities. And much more - check out the Staff Benefits booklet attached to this advert for more information about our fantastic range of benefits available to staff. Evening work may occasionally be required, offering variety and flexibility within the role. If you re passionate about student enrichment and want a role where your contribution truly matters, we d love to hear from you. Closing date: 15 June 2026 You will be asked to upload a CV before starting an application form for this role. The system will take information such as education and employment history from your CV and auto-populate the relevant parts of the application form to save you time. For the best results, we recommend your CV is formatted without columns or tables. Please check the auto-populated information for accuracy. Please note that your CV will not be seen by Recruiting Managers so please ensure your application form is fully completed. Suitable candidates may be invited to interview prior to the closing date and we reserve the right to close the vacancy early should sufficient applications be received. For further information about applying for a role at Chichester College Group, please visit Information For Applicants Chichester College Group Follow Chichester College Group Careers on Facebook for updates on the latest career opportunities. There are no guaranteed minimum hours of work for this post. Please refer to the terms and conditions page within the job description, for further details. The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role. We are an equal opportunities employer.
May 15, 2026
Full time
Haywards Heath College, part of the Chichester College Group Mini Bus Driver (Bank) Ref: HH2775 £15.60 per hour Various hours available Do you enjoy driving, working with young people, and being part of something bigger than just getting from A to B? We re looking for friendly, reliable Minibus Drivers to help transport our students to and from enrichment activities, including sports training, fixtures, cross-college events and trips. You ll play a key role in making sure students arrive safely, on time, and ready to make the most of their college experience. This is more than a driving role. You ll work closely with College staff, supporting students during journeys, and ensuring everyone s safety while boarding, travelling and disembarking. You ll also carry out vehicle safety walkaround checks and report any incidents, always working in line with College procedures. If you enjoy working as part of a team, and have a calm, flexible approach, this could be a great fit for you. Experience working with young people is desirable, and training such as First Aid or MIDAS can be supported if required. Our Staff Benefits: We have a fantastic range of staff benefits, highly competitive against what is offered by the private sector and other organisations, including: Discount schemes - including discounts on shopping, restaurants, travel and onsite facilities such as our gym and First Steps Childcare nurseries (specific campuses only). Continuous professional development opportunities - including development days, funded apprenticeships and access to a range of other courses and activities. And much more - check out the Staff Benefits booklet attached to this advert for more information about our fantastic range of benefits available to staff. Evening work may occasionally be required, offering variety and flexibility within the role. If you re passionate about student enrichment and want a role where your contribution truly matters, we d love to hear from you. Closing date: 15 June 2026 You will be asked to upload a CV before starting an application form for this role. The system will take information such as education and employment history from your CV and auto-populate the relevant parts of the application form to save you time. For the best results, we recommend your CV is formatted without columns or tables. Please check the auto-populated information for accuracy. Please note that your CV will not be seen by Recruiting Managers so please ensure your application form is fully completed. Suitable candidates may be invited to interview prior to the closing date and we reserve the right to close the vacancy early should sufficient applications be received. For further information about applying for a role at Chichester College Group, please visit Information For Applicants Chichester College Group Follow Chichester College Group Careers on Facebook for updates on the latest career opportunities. There are no guaranteed minimum hours of work for this post. Please refer to the terms and conditions page within the job description, for further details. The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role. We are an equal opportunities employer.
Job Title: Experienced Waitress / Waiter Location: Dial Post, Horsham (applicants must be able to drive to the site as there is no public transport available) Salary: 16-18 8 per Hour ; 18- per hour ; 21+ 13 per hour Job Type: Part time and/or seasonal contract (Season lasts between May - End Of September) Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK About Us: Knepp is a 3,500 acre estate just south of Horsham, West Sussex. Since 2001, the land - once intensively farmed - has been devoted to a pioneering rewilding project. Using grazing animals as the drivers of habitat creation, and with the restoration of dynamic, natural water courses, the project has seen extraordinary increases in wildlife. As part of this project Knepp has created a butchery, providing award winning beef, venison and pork that are biproducts of the project. As part of this new venture, the restaurant will utilise the high-quality produce coming off the project as well as our new 3 acre market garden. It is our hope that we can create an exciting and sustainable culinary destination. About The Role: We are looking for dynamic, enthusiastic and passionate team member with a passion for great service, produce and sustainability to join our growing team. This is a fantastic opportunity to get stuck into a brand-new project and work alongside growers, stockman, ecologists, and chefs. The right candidate will be experienced in running a fast-paced section, eager to learn and comfortable in sharing our rewilding story with guests. Responsibilities: Operations: To run your own section To ensure table's turn on time To create a welcoming and relaxed style of service for your guests To learn relevant information about produce and dishes to guide our guests through the menu and upsell To ensure the Wilding Kitchen environment is clean and well maintained, meeting internal Brand standards To maintain a safe workplace People: To work together within the team to deliver the highest standard of service possible To bring fun to the workplace and be part of a happy, motivated and focused team To be involved in giving clear feedback between guests and the kitchen team Customer experience: To ensure high customer experience and promote our ethos To help achieve and sustain a minimum 4.5 star google review To champion swift, efficient, knowledgeable and engaging restaurant To engage with the wider Estate team in the delivery of events Statutory: To help in the cleaning after service to ensure the site operates to 5 EHO compliance To make the kitchen team aware of any allergy and dietary requirements About you: Job Requirements: Ensure all customer service standards are met Great personality and passion for giving our customers excellent service whilst creating an inviting atmosphere Team player Experience working in a busy environment Table service experience (1 year minimum) Ability to use ordering systems and till software Barista skills are preferred but training will be given Flexibility and adaptability to work within different sections of FOH in our busy restaurant & event environment Essential skills: Work ethic Enthusiastic about sustainability Great communication skills Estimated Weekley Hours: This role is part time and/or seasonal. We are flexible and want to accommodate our team and will try to maintain a fixed rota where possible, but expect our staff to be flexible around sickness and holiday. Shift and Schedule: Weekend availability. Day shift (we are a predominantly daytime venue only) Holidays (particularly suited to university students) Weekends only (suited to people in full time education) Employee Perks Benefits: Option of contracted hours with regular days of work Wine training/tastings Share of tips where appropriate (In spring 2025 this was up to 3 per hr for busy shifts) 28 days holiday a year (full time or pro rata'd holiday for part time staff) Access to pension scheme Culture of training, development with lots of scope for progression Generous staff discount (50% off each month, 20% off across site businesses) Please click on the APPLY button to submit your CV for this role. Candidates with the relevant experience or job titles of Food Services Assistant, Catering Assistant, Serving Assistant, Kitchen Assistant, Gar on, Front of House Staff, Front of House Assistant, Food Assistant, Service Assistant, Server, Waiter, Waitress, Host, Hostess Food Services Front of House Manager, Front of House, Senior Waiter, Senior Waitress, Bar Tender, Serving Assistant, Catering Assistant, General Assistant, Food and Beverage Staff, Hotel, Bar, Restaurant may also be considered for this role.
May 15, 2026
Contractor
Job Title: Experienced Waitress / Waiter Location: Dial Post, Horsham (applicants must be able to drive to the site as there is no public transport available) Salary: 16-18 8 per Hour ; 18- per hour ; 21+ 13 per hour Job Type: Part time and/or seasonal contract (Season lasts between May - End Of September) Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK About Us: Knepp is a 3,500 acre estate just south of Horsham, West Sussex. Since 2001, the land - once intensively farmed - has been devoted to a pioneering rewilding project. Using grazing animals as the drivers of habitat creation, and with the restoration of dynamic, natural water courses, the project has seen extraordinary increases in wildlife. As part of this project Knepp has created a butchery, providing award winning beef, venison and pork that are biproducts of the project. As part of this new venture, the restaurant will utilise the high-quality produce coming off the project as well as our new 3 acre market garden. It is our hope that we can create an exciting and sustainable culinary destination. About The Role: We are looking for dynamic, enthusiastic and passionate team member with a passion for great service, produce and sustainability to join our growing team. This is a fantastic opportunity to get stuck into a brand-new project and work alongside growers, stockman, ecologists, and chefs. The right candidate will be experienced in running a fast-paced section, eager to learn and comfortable in sharing our rewilding story with guests. Responsibilities: Operations: To run your own section To ensure table's turn on time To create a welcoming and relaxed style of service for your guests To learn relevant information about produce and dishes to guide our guests through the menu and upsell To ensure the Wilding Kitchen environment is clean and well maintained, meeting internal Brand standards To maintain a safe workplace People: To work together within the team to deliver the highest standard of service possible To bring fun to the workplace and be part of a happy, motivated and focused team To be involved in giving clear feedback between guests and the kitchen team Customer experience: To ensure high customer experience and promote our ethos To help achieve and sustain a minimum 4.5 star google review To champion swift, efficient, knowledgeable and engaging restaurant To engage with the wider Estate team in the delivery of events Statutory: To help in the cleaning after service to ensure the site operates to 5 EHO compliance To make the kitchen team aware of any allergy and dietary requirements About you: Job Requirements: Ensure all customer service standards are met Great personality and passion for giving our customers excellent service whilst creating an inviting atmosphere Team player Experience working in a busy environment Table service experience (1 year minimum) Ability to use ordering systems and till software Barista skills are preferred but training will be given Flexibility and adaptability to work within different sections of FOH in our busy restaurant & event environment Essential skills: Work ethic Enthusiastic about sustainability Great communication skills Estimated Weekley Hours: This role is part time and/or seasonal. We are flexible and want to accommodate our team and will try to maintain a fixed rota where possible, but expect our staff to be flexible around sickness and holiday. Shift and Schedule: Weekend availability. Day shift (we are a predominantly daytime venue only) Holidays (particularly suited to university students) Weekends only (suited to people in full time education) Employee Perks Benefits: Option of contracted hours with regular days of work Wine training/tastings Share of tips where appropriate (In spring 2025 this was up to 3 per hr for busy shifts) 28 days holiday a year (full time or pro rata'd holiday for part time staff) Access to pension scheme Culture of training, development with lots of scope for progression Generous staff discount (50% off each month, 20% off across site businesses) Please click on the APPLY button to submit your CV for this role. Candidates with the relevant experience or job titles of Food Services Assistant, Catering Assistant, Serving Assistant, Kitchen Assistant, Gar on, Front of House Staff, Front of House Assistant, Food Assistant, Service Assistant, Server, Waiter, Waitress, Host, Hostess Food Services Front of House Manager, Front of House, Senior Waiter, Senior Waitress, Bar Tender, Serving Assistant, Catering Assistant, General Assistant, Food and Beverage Staff, Hotel, Bar, Restaurant may also be considered for this role.
We are delighted to be recruiting on behalf of one of our partners for an experienced Hotel Operations Manager with a strong background in Food and Beverage. This is an exciting opportunity to join a well-established hotel in a truly stunning location, set against the dramatic backdrop of the Cuillins on the Isle of Skye. A charming 20-bedroom hotel popular with visitors and mountain walkers One of the busiest hotels on the island during peak season Serves approximately 600 covers per day throughout the summer months You will work directly with the Managing Director, taking ownership of Food & Beverage operations. This is a hands-on, Operationas Manager floor-based role, especially in the bar, where volume, pace, and standards are relentless. The role Running high-volume F&B service, hands-on, every day Leading from the front in the Bar during peak trading Taking control of housekeeping standards, in both rooms and public areas Managing large teams across Bar, Restaurant, and Housekeeping Driving performance, accountability, and standards across departments Conducting reviews of team Responsible for rotas, staffing levels, and operational efficiency Taking responsibility for social media content posting, ensuring consistent, on-brand output Monitoring, reviewing, and responding to customer feedback across all media outlets Analysing feedback trends and driving immediate operational improvements based on guest insight Supervising staff training Reporting regularly to the Managing Director on performance, feedback, and actions taken What is required from you Strong background in high-volume bar & restaurant operations (non-negotiable) Experience managing large teams in busy environments Proven ability in performance management Confident running probationary reviews and difficult conversations Hands-on leader, visible, present, and respected by your team Proven strong leadership skills Strong training background Strong IT skills, including systems such as Clarity (or similar) Organised, resilient, and able to handle pressure The Offer £42k+ salary + performance-related bonus (OTE £50K) Live-in accommodation available Strong tips (shared fairly across the team) Meals on shift Real opportunity to prove yourself in a serious operation Further career progression within the company
May 15, 2026
Full time
We are delighted to be recruiting on behalf of one of our partners for an experienced Hotel Operations Manager with a strong background in Food and Beverage. This is an exciting opportunity to join a well-established hotel in a truly stunning location, set against the dramatic backdrop of the Cuillins on the Isle of Skye. A charming 20-bedroom hotel popular with visitors and mountain walkers One of the busiest hotels on the island during peak season Serves approximately 600 covers per day throughout the summer months You will work directly with the Managing Director, taking ownership of Food & Beverage operations. This is a hands-on, Operationas Manager floor-based role, especially in the bar, where volume, pace, and standards are relentless. The role Running high-volume F&B service, hands-on, every day Leading from the front in the Bar during peak trading Taking control of housekeeping standards, in both rooms and public areas Managing large teams across Bar, Restaurant, and Housekeeping Driving performance, accountability, and standards across departments Conducting reviews of team Responsible for rotas, staffing levels, and operational efficiency Taking responsibility for social media content posting, ensuring consistent, on-brand output Monitoring, reviewing, and responding to customer feedback across all media outlets Analysing feedback trends and driving immediate operational improvements based on guest insight Supervising staff training Reporting regularly to the Managing Director on performance, feedback, and actions taken What is required from you Strong background in high-volume bar & restaurant operations (non-negotiable) Experience managing large teams in busy environments Proven ability in performance management Confident running probationary reviews and difficult conversations Hands-on leader, visible, present, and respected by your team Proven strong leadership skills Strong training background Strong IT skills, including systems such as Clarity (or similar) Organised, resilient, and able to handle pressure The Offer £42k+ salary + performance-related bonus (OTE £50K) Live-in accommodation available Strong tips (shared fairly across the team) Meals on shift Real opportunity to prove yourself in a serious operation Further career progression within the company
Into food, drink, and hospitality? Want to work with some of the UK s most exciting restaurants, bars, pubs, hotels, and venues? This is a fantastic opportunity for a self-motivated, results-driven Graduate Sales Development Executive to join a market-leading media company specialising in digital marketing and booking solutions for the hospitality industry . If you re purely chasing sales and don t care what you sell, this is not the role for you. But if you re passionate about hospitality and want to work with some of the hottest brands in the sector, this role offers something far more engaging than your average tech sales role. We re committed to creating a supportive and rewarding environment where people can thrive, combining a fun, fast-paced culture with the opportunity to build a successful career in digital media. The Role at a Glance: Graduate Sales Development Executive London £40,000 OTE - £27,00 basic plus £13,000 commission/bonus Product / Service : The UK's leading guide to find and book restaurants, bars, venues and events. Facts & Figures: We are the market-leading independent restaurant commentator, with reviews of over 13,000 London and UK restaurants, venues and bars. The value of restaurant reservations through our business is estimated to exceed £150m a year. Your Skills: Self-motivated, confident, commercial and results driven with excellent communication skills and an interest in developing good sales skills. Hospitality experience a bonus but not essential. Customer focused. Skills Level. Junior / Graduate 0-2 years experience. Ideally 1-2 years. About Us: For almost 30 years, we have been the market-leading independent restaurant commentator, with up-to-date reviews of over 13,000 London and UK restaurants and bars, written by a team of independent critics with the aid of comments from thousands of restaurant customers. Our market-leading website helps people find the right restaurants and venues for their events while at the same time giving restaurants, bars, pubs or other venues the opportunity to promote themselves with various digital marketing tools. We also publish our Top 100 Restaurants in the UK and London awards. Key Responsibilities: • Sourcing new client prospects and their decision makers • Selling digital marketing services to restaurants, pubs, bars, 4 and 5 Star hotels and other venues such as museums, football clubs etc. • Presenting and selling digital marketing solutions within the main channels Restaurants/Bars, Private and Group Dining, Events and Parties, Weddings and Christmas • Presenting and selling our new Reward scheme which using the latest FinTech cardlinking technology approved by Visa, Mastercard and Amex • Educating clients to understand the features and benefits of the product • Nurturing existing customers and driving upselling initiatives • Creating proposals based on client requirements and data insights About You: Required: • Self-motivated, confident, commercial and results driven • Good written and oral communication skills • Good organisational skills and time management • Confidence to communicate and present at all levels • Highly coachable and eager to learn and grow in your career • Eligibility to work in the UK without restrictions Training You Will Receive: • How to present, sell and the psychology of selling • How to negotiate and close deals • SEO and digital marketing • Background knowledge of the hospitality industry • CRM systems and account management • Content management systems What's on Offer: • Competitive salary and regular progression opportunities • 25 days holiday + bank holidays • Monthly office socials (From axe throwing to Champagne tasting) • An extra day off for your birthday (with an obligatory caterpillar cake waiting for you on your return to office) • Cycle to work scheme • Healthy snacks in the office • EMI share options Interested? Apply here for a fast-track path to the Hiring Manager! Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Executive, Sales Development Representative, Sales Executive, Internal Sales, New Business Development, Account Manager, Lead Generation, Sales Executive, Business Development Representative, Restaurant Booking, Restaurant Review, Hospitality Marketing, Graduate Sales, Junior Sales Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 14, 2026
Full time
Into food, drink, and hospitality? Want to work with some of the UK s most exciting restaurants, bars, pubs, hotels, and venues? This is a fantastic opportunity for a self-motivated, results-driven Graduate Sales Development Executive to join a market-leading media company specialising in digital marketing and booking solutions for the hospitality industry . If you re purely chasing sales and don t care what you sell, this is not the role for you. But if you re passionate about hospitality and want to work with some of the hottest brands in the sector, this role offers something far more engaging than your average tech sales role. We re committed to creating a supportive and rewarding environment where people can thrive, combining a fun, fast-paced culture with the opportunity to build a successful career in digital media. The Role at a Glance: Graduate Sales Development Executive London £40,000 OTE - £27,00 basic plus £13,000 commission/bonus Product / Service : The UK's leading guide to find and book restaurants, bars, venues and events. Facts & Figures: We are the market-leading independent restaurant commentator, with reviews of over 13,000 London and UK restaurants, venues and bars. The value of restaurant reservations through our business is estimated to exceed £150m a year. Your Skills: Self-motivated, confident, commercial and results driven with excellent communication skills and an interest in developing good sales skills. Hospitality experience a bonus but not essential. Customer focused. Skills Level. Junior / Graduate 0-2 years experience. Ideally 1-2 years. About Us: For almost 30 years, we have been the market-leading independent restaurant commentator, with up-to-date reviews of over 13,000 London and UK restaurants and bars, written by a team of independent critics with the aid of comments from thousands of restaurant customers. Our market-leading website helps people find the right restaurants and venues for their events while at the same time giving restaurants, bars, pubs or other venues the opportunity to promote themselves with various digital marketing tools. We also publish our Top 100 Restaurants in the UK and London awards. Key Responsibilities: • Sourcing new client prospects and their decision makers • Selling digital marketing services to restaurants, pubs, bars, 4 and 5 Star hotels and other venues such as museums, football clubs etc. • Presenting and selling digital marketing solutions within the main channels Restaurants/Bars, Private and Group Dining, Events and Parties, Weddings and Christmas • Presenting and selling our new Reward scheme which using the latest FinTech cardlinking technology approved by Visa, Mastercard and Amex • Educating clients to understand the features and benefits of the product • Nurturing existing customers and driving upselling initiatives • Creating proposals based on client requirements and data insights About You: Required: • Self-motivated, confident, commercial and results driven • Good written and oral communication skills • Good organisational skills and time management • Confidence to communicate and present at all levels • Highly coachable and eager to learn and grow in your career • Eligibility to work in the UK without restrictions Training You Will Receive: • How to present, sell and the psychology of selling • How to negotiate and close deals • SEO and digital marketing • Background knowledge of the hospitality industry • CRM systems and account management • Content management systems What's on Offer: • Competitive salary and regular progression opportunities • 25 days holiday + bank holidays • Monthly office socials (From axe throwing to Champagne tasting) • An extra day off for your birthday (with an obligatory caterpillar cake waiting for you on your return to office) • Cycle to work scheme • Healthy snacks in the office • EMI share options Interested? Apply here for a fast-track path to the Hiring Manager! Your Experience / Background / Previous Roles May Include: Business Development Manager, Account Executive, Sales Development Representative, Sales Executive, Internal Sales, New Business Development, Account Manager, Lead Generation, Sales Executive, Business Development Representative, Restaurant Booking, Restaurant Review, Hospitality Marketing, Graduate Sales, Junior Sales Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
RESTAURANT MANAGER STUNNING MODERN BRITISH 3AA ROSETTE RESTAURANT LEATHERHEAD £38-40k The Client Our client 3aa rosette accreditted and continuing to push the boundaries in gastronomy. As mentioned in the Michelin Guide they are a culinary gem in the heart of Surrey. Their award-winning restaurant is a celebration of fine dining, where excellence meets local elegance. The traditional pub interior was redesigned to still offer warmth and keep the original character and features for an exqisite dining environment. The courtyard has a new menu and outside bar. Responsibilities The Restaurant Manager is responsible for the overall leadership and performance of the front-of-house operation, ensuring exceptional service standards, attention to detail, team development, and smooth day-to-day running of the restaurant. This role requires a highly organised and passionate hands-on leader who drives consistency, accountability and a premium guest experience at all times. Accountable for ensuring consistent operations to support and in the absence of the General Manager. Leadership & Team Management Lead, manage, and inspire the FOH team, ensuring high performance and accountability Plan & deliver weekly training briefs and ongoing coaching to develop team capability Implement structured team competitions and incentives to drive engagement and performance Take accountability for maintaining CPL (Compliance) completion rates across the team Foster a culture of professionalism, responsibility, and continuous improvement Key Skills & Competencies Strong leadership and people management skills Excellent organisational and time management abilities High attention to detail and commitment to excellence Effective communication and coaching capability Ability to perform under pressure in a fast-paced environment Proactive, solutions-driven mindset Performance Expectations Consistent delivery of exceptional guest experience and service standards Strong leadership presence and accountability across all shifts High team engagement, training completion, and performance levels Effective operational management and attention to detail Maintenance of compliance and operational excellence at all times Please note that by applying for this position, you are giving your consent for Nourish Recruitment to process your personal data in line with our GDPR policy and consent declaration, which can be viewed on our website. You have the right to withdraw your consent at any time by informing the Company that you wish to do so. Please note that if you have not heard back within 7 working days, your application for this role has not been successful, but we may still contact you in relation to alternative positions.
May 14, 2026
Full time
RESTAURANT MANAGER STUNNING MODERN BRITISH 3AA ROSETTE RESTAURANT LEATHERHEAD £38-40k The Client Our client 3aa rosette accreditted and continuing to push the boundaries in gastronomy. As mentioned in the Michelin Guide they are a culinary gem in the heart of Surrey. Their award-winning restaurant is a celebration of fine dining, where excellence meets local elegance. The traditional pub interior was redesigned to still offer warmth and keep the original character and features for an exqisite dining environment. The courtyard has a new menu and outside bar. Responsibilities The Restaurant Manager is responsible for the overall leadership and performance of the front-of-house operation, ensuring exceptional service standards, attention to detail, team development, and smooth day-to-day running of the restaurant. This role requires a highly organised and passionate hands-on leader who drives consistency, accountability and a premium guest experience at all times. Accountable for ensuring consistent operations to support and in the absence of the General Manager. Leadership & Team Management Lead, manage, and inspire the FOH team, ensuring high performance and accountability Plan & deliver weekly training briefs and ongoing coaching to develop team capability Implement structured team competitions and incentives to drive engagement and performance Take accountability for maintaining CPL (Compliance) completion rates across the team Foster a culture of professionalism, responsibility, and continuous improvement Key Skills & Competencies Strong leadership and people management skills Excellent organisational and time management abilities High attention to detail and commitment to excellence Effective communication and coaching capability Ability to perform under pressure in a fast-paced environment Proactive, solutions-driven mindset Performance Expectations Consistent delivery of exceptional guest experience and service standards Strong leadership presence and accountability across all shifts High team engagement, training completion, and performance levels Effective operational management and attention to detail Maintenance of compliance and operational excellence at all times Please note that by applying for this position, you are giving your consent for Nourish Recruitment to process your personal data in line with our GDPR policy and consent declaration, which can be viewed on our website. You have the right to withdraw your consent at any time by informing the Company that you wish to do so. Please note that if you have not heard back within 7 working days, your application for this role has not been successful, but we may still contact you in relation to alternative positions.
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
May 14, 2026
Full time
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
May 14, 2026
Full time
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
NEW WINE BAR & RESTAURANT LAUNCH JUNE 2026 Assistant General Manager SALARY: £45,000 per annum LOCATION: West London OPPORTUNITY: An exciting opportunity to join the opening team as Assistant General Manager of an ambitious new wine bar concept launching June 2026, working alongside a thought leader in the London wine world. THE CONCEPT CONCEPT: Inspired by southern european wine bar culture and set in a west London mews with generous outdoor space for dining and drinking - it will be a creative, cultural and community hub combining rare wines, ingredient led cooking, art, music, poetry and design. PEOPLE: The project comes from co founders Elliot Milne (founder of Milk Beach) and Alex Price (Former Head of Wine at Plates, Head of Wine for HAM Restaurants, Beaverbrook and Annabels), bringing together deep experience across hospitality, wine, and operations. WINE: The wine program will be thoughtful and creative, exploring both classic old world estates and new age independent winemakers, all underpinned by low intervention sustainable farming practices, with an extensive selection of winemakers from all over the world. FOOD: An ingredient led food offering that draws on Italian and Southern French influences, from an exciting chef to be announced soon. VIBE: The aim is to create something fresh for West London, a vibrant, community led space that showcases exceptional wines and plates with a lively atmosphere and a carefully curated cultural program including musicians, speakers, poets and wine nights. In the summer, the mews will come alive with street side dining and drinking. WHO WE ARE LOOKING FOR: PASSIONATE: we're building a team that is passionate about hospitality, wine and food and with a never ending curiosity to learn and share. CONNECTION TO THE ARTS: we're looking for people with a genuine connection to and interest in the arts, who will resonate with and add to the cultural and community ethos of the wine bar. EXPERIENCE: minimum two years' experience in hospitality management, WSET Level 3 wine knowledge. ROLE & RESPONSIBILITIES: The Assistant General Manager (AGM) is a key full time leadership role at the wine bar, working alongside the General Manager to run a successful business and drive team culture. This is a hands on, floor led position focused on delivering high standards, developing the team, and driving culture. We're looking for someone who brings energy, ideas, and a genuine desire to grow with the business. Wine & Guest Experience: A passionate and well connected wine professional with strong knowledge across both low intervention and classic producers. Plays an active role in developing and managing a distinctive wine list, while driving guest engagement and sales through confident, informed recommendations. Continues personal development through tastings, wine lunches, wine events and producer visits. Service Leadership: Leads from the front with a hands on, service driven approach. Runs organised, high quality services with clear structure, strong attention to detail, and a consistent focus on delivering an exceptional guest experience. Team Development & Culture: Inspires, trains, and develops the team through hands on coaching and structured education. Builds a positive, accountable culture, managing performance and providing clear, constructive feedback in collaboration with senior leadership. Operations & Financial Performance: Supports the GM in the effective running of the business, maintaining strong operational knowledge across systems and ensuring Health & Safety compliance. Contributes to financial performance through labour control, stock management, cost of goods, and driving revenue on the floor. What we Offer: Unique opportunity to play an influential role in the creation and growth of a new wine bar concept. 46-48 hour work week. Mentorship under a highly experienced leadership team. Ongoing training and educational opportunities for both product and management. Awards programs and annual prize opportunities. Friendly and motivating team environment. Inclusive and diverse workforce. Team socials. 28 days holiday per year. Meals, softs, coffees, and teas while on shift. Up to 50% discounts at all group venues.
May 14, 2026
Full time
NEW WINE BAR & RESTAURANT LAUNCH JUNE 2026 Assistant General Manager SALARY: £45,000 per annum LOCATION: West London OPPORTUNITY: An exciting opportunity to join the opening team as Assistant General Manager of an ambitious new wine bar concept launching June 2026, working alongside a thought leader in the London wine world. THE CONCEPT CONCEPT: Inspired by southern european wine bar culture and set in a west London mews with generous outdoor space for dining and drinking - it will be a creative, cultural and community hub combining rare wines, ingredient led cooking, art, music, poetry and design. PEOPLE: The project comes from co founders Elliot Milne (founder of Milk Beach) and Alex Price (Former Head of Wine at Plates, Head of Wine for HAM Restaurants, Beaverbrook and Annabels), bringing together deep experience across hospitality, wine, and operations. WINE: The wine program will be thoughtful and creative, exploring both classic old world estates and new age independent winemakers, all underpinned by low intervention sustainable farming practices, with an extensive selection of winemakers from all over the world. FOOD: An ingredient led food offering that draws on Italian and Southern French influences, from an exciting chef to be announced soon. VIBE: The aim is to create something fresh for West London, a vibrant, community led space that showcases exceptional wines and plates with a lively atmosphere and a carefully curated cultural program including musicians, speakers, poets and wine nights. In the summer, the mews will come alive with street side dining and drinking. WHO WE ARE LOOKING FOR: PASSIONATE: we're building a team that is passionate about hospitality, wine and food and with a never ending curiosity to learn and share. CONNECTION TO THE ARTS: we're looking for people with a genuine connection to and interest in the arts, who will resonate with and add to the cultural and community ethos of the wine bar. EXPERIENCE: minimum two years' experience in hospitality management, WSET Level 3 wine knowledge. ROLE & RESPONSIBILITIES: The Assistant General Manager (AGM) is a key full time leadership role at the wine bar, working alongside the General Manager to run a successful business and drive team culture. This is a hands on, floor led position focused on delivering high standards, developing the team, and driving culture. We're looking for someone who brings energy, ideas, and a genuine desire to grow with the business. Wine & Guest Experience: A passionate and well connected wine professional with strong knowledge across both low intervention and classic producers. Plays an active role in developing and managing a distinctive wine list, while driving guest engagement and sales through confident, informed recommendations. Continues personal development through tastings, wine lunches, wine events and producer visits. Service Leadership: Leads from the front with a hands on, service driven approach. Runs organised, high quality services with clear structure, strong attention to detail, and a consistent focus on delivering an exceptional guest experience. Team Development & Culture: Inspires, trains, and develops the team through hands on coaching and structured education. Builds a positive, accountable culture, managing performance and providing clear, constructive feedback in collaboration with senior leadership. Operations & Financial Performance: Supports the GM in the effective running of the business, maintaining strong operational knowledge across systems and ensuring Health & Safety compliance. Contributes to financial performance through labour control, stock management, cost of goods, and driving revenue on the floor. What we Offer: Unique opportunity to play an influential role in the creation and growth of a new wine bar concept. 46-48 hour work week. Mentorship under a highly experienced leadership team. Ongoing training and educational opportunities for both product and management. Awards programs and annual prize opportunities. Friendly and motivating team environment. Inclusive and diverse workforce. Team socials. 28 days holiday per year. Meals, softs, coffees, and teas while on shift. Up to 50% discounts at all group venues.
General Manager Stunning Gastro Pub Location: Kendal Salary: Around £50,000 + excellent bonus, benefits & live-in accommodation We are recruiting for an experienced and ambitious General Manager to lead a stunning gastro pub, restaurant and bar operation in a beautiful location close to Kendal. Our client is a highly regarded, quality-led operator with a growing portfolio of premium hospitality venues. They are well known for investing in their people, offering real career progression and creating genuinely enjoyable, high-performing workplaces. The site itself is a beautifully refurbished gastro pub offering high-quality, locally sourced food alongside a strong selection of beers, wines and spirits & also has a handful of bedrooms. It trades successfully throughout the day, from relaxed lunches and destination dining through to evening occasions and overnight stays. It has a warm, welcoming atmosphere and strong appeal to both locals and visitors alike. The Role: As General Manager, you will take full responsibility for the day-to-day running of the site, ensuring consistently high standards across service, food, drink and guest experience. You will be hands-on, visible on the floor and actively involved in driving the business forward. This is a role for a true hospitality host someone who thrives in a lively food pub environment, enjoys engaging with customers from all walks of life, and is passionate about creating a strong community feel while attracting customers travelling to visit the destination, serving great food & drink & delivering excellent commercial results. You will lead, motivate and develop your team, ensuring high standards are maintained at all times while also driving sales, managing costs, and delivering strong GP performance. About You: Experienced General Manager Good longevity in roles Background in quality gastro pubs, food-led pubs or premium restaurant operations Strong leadership skills with the ability to motivate and develop a team Hands-on operator who leads from the front Strong commercial awareness (stock, GP, labour control etc.) Natural host with excellent customer engagement skills Confident, energetic and comfortable in a busy, fast-paced environment Some experience of rooms is an advantage but not essential The Package: Salary around £50,000 depending on experience Excellent bonus structure and benefits Live-in accommodation available Genuine long-term career progression This is a fantastic opportunity to join a successful, people-focused operator offering autonomy, support and real career development within a high-quality hospitality environment. If you are looking for your next step in a progressive and rewarding company, we would love to hear from you. Please send your CV for consideration.
May 13, 2026
Full time
General Manager Stunning Gastro Pub Location: Kendal Salary: Around £50,000 + excellent bonus, benefits & live-in accommodation We are recruiting for an experienced and ambitious General Manager to lead a stunning gastro pub, restaurant and bar operation in a beautiful location close to Kendal. Our client is a highly regarded, quality-led operator with a growing portfolio of premium hospitality venues. They are well known for investing in their people, offering real career progression and creating genuinely enjoyable, high-performing workplaces. The site itself is a beautifully refurbished gastro pub offering high-quality, locally sourced food alongside a strong selection of beers, wines and spirits & also has a handful of bedrooms. It trades successfully throughout the day, from relaxed lunches and destination dining through to evening occasions and overnight stays. It has a warm, welcoming atmosphere and strong appeal to both locals and visitors alike. The Role: As General Manager, you will take full responsibility for the day-to-day running of the site, ensuring consistently high standards across service, food, drink and guest experience. You will be hands-on, visible on the floor and actively involved in driving the business forward. This is a role for a true hospitality host someone who thrives in a lively food pub environment, enjoys engaging with customers from all walks of life, and is passionate about creating a strong community feel while attracting customers travelling to visit the destination, serving great food & drink & delivering excellent commercial results. You will lead, motivate and develop your team, ensuring high standards are maintained at all times while also driving sales, managing costs, and delivering strong GP performance. About You: Experienced General Manager Good longevity in roles Background in quality gastro pubs, food-led pubs or premium restaurant operations Strong leadership skills with the ability to motivate and develop a team Hands-on operator who leads from the front Strong commercial awareness (stock, GP, labour control etc.) Natural host with excellent customer engagement skills Confident, energetic and comfortable in a busy, fast-paced environment Some experience of rooms is an advantage but not essential The Package: Salary around £50,000 depending on experience Excellent bonus structure and benefits Live-in accommodation available Genuine long-term career progression This is a fantastic opportunity to join a successful, people-focused operator offering autonomy, support and real career development within a high-quality hospitality environment. If you are looking for your next step in a progressive and rewarding company, we would love to hear from you. Please send your CV for consideration.
Facilities Manager - Truro, Cornwall £35,000 - £37,000 DOE + Excellent Benefits Our client is a highly respected and well-established commercial property consultancy with an outstanding reputation across the South West. Due to continued growth, they are now seeking an experienced Facilities Manager to join their dynamic Property Management team based in Truro. This is an exciting opportunity to take ownership of a substantial and diverse commercial portfolio, working within a sociable, professional and fast-paced business that genuinely values its people. The Role You will be responsible for delivering a comprehensive and high-quality Facilities Management service across a large multi-site portfolio, ensuring assets are maintained to the highest standards, contractors are effectively managed, and clients receive an exceptional level of service. The multi-million pound portfolio currently includes multiple clients across hundreds of individual properties and tenants . Tenants include recognised brands retail brands, banks and restaurant chains as well as property management companies and portfolio holders. The portfolio is approximately 95% commercial , comprising a varied mix of office, retail and light industrial properties , predominantly across Cornwall and West Devon. Key Responsibilities Managing planned and reactive maintenance across the portfolio Letting, monitoring and reviewing service contracts including lifts, fire alarms, gas systems and communal services Supervising approved contractors and ensuring works are completed to agreed standards, timescales and budgets Coordinating cyclical maintenance and improvement programmes Supporting surveyors in the management of client assets and formal property inspections Ensuring statutory compliance across health & safety, fire safety, asbestos, legionella and CDM regulations Preparing specifications, obtaining quotations and overseeing small works projects Managing supplier relationships to ensure best value and service delivery Assisting with service charge related matters and operational budgeting Participating in the out-of-hours emergency phone rota About You We are looking for an experienced and proactive Facilities Manager who can hit the ground running and work with minimal supervision. You will ideally have: Commutable to Truro OR genuine relocator Previous Facilities Management experience across multiple commercial sites IOSH or NEBOSH essential Strong contractor management and procurement skills Good technical knowledge of building maintenance and repair matters Strong understanding of commercial property compliance requirements Excellent organisational and communication skills Experience managing budgets and service charge expenditure A flexible, hands-on and solutions-focused approach Own transport, Full UK driving licence and willingness to travel across the South West Salary & Benefits £35,000 - £37,000 DOE 25 days annual leave + bank holidays Workplace pension Mileage allowance at 45p per mile Hybrid working up to 2 days per week remote/site based working Company iPhone and laptop Private Medical Insurance with BUPA (following probation) Cycle to Work Scheme (following probation) 50% subsidised Cornwall Council Flexible working by agreement What's in it for me? This is a friendly, energetic and highly sociable team environment with regular staff events including Friday drinks, meals out, sports event and and beach barbecues. A fantastic opportunity to join a passionate and dedicated business where people enjoy coming to work. To apply or discuss this opportunity in confidence, please get in touch today.
May 13, 2026
Full time
Facilities Manager - Truro, Cornwall £35,000 - £37,000 DOE + Excellent Benefits Our client is a highly respected and well-established commercial property consultancy with an outstanding reputation across the South West. Due to continued growth, they are now seeking an experienced Facilities Manager to join their dynamic Property Management team based in Truro. This is an exciting opportunity to take ownership of a substantial and diverse commercial portfolio, working within a sociable, professional and fast-paced business that genuinely values its people. The Role You will be responsible for delivering a comprehensive and high-quality Facilities Management service across a large multi-site portfolio, ensuring assets are maintained to the highest standards, contractors are effectively managed, and clients receive an exceptional level of service. The multi-million pound portfolio currently includes multiple clients across hundreds of individual properties and tenants . Tenants include recognised brands retail brands, banks and restaurant chains as well as property management companies and portfolio holders. The portfolio is approximately 95% commercial , comprising a varied mix of office, retail and light industrial properties , predominantly across Cornwall and West Devon. Key Responsibilities Managing planned and reactive maintenance across the portfolio Letting, monitoring and reviewing service contracts including lifts, fire alarms, gas systems and communal services Supervising approved contractors and ensuring works are completed to agreed standards, timescales and budgets Coordinating cyclical maintenance and improvement programmes Supporting surveyors in the management of client assets and formal property inspections Ensuring statutory compliance across health & safety, fire safety, asbestos, legionella and CDM regulations Preparing specifications, obtaining quotations and overseeing small works projects Managing supplier relationships to ensure best value and service delivery Assisting with service charge related matters and operational budgeting Participating in the out-of-hours emergency phone rota About You We are looking for an experienced and proactive Facilities Manager who can hit the ground running and work with minimal supervision. You will ideally have: Commutable to Truro OR genuine relocator Previous Facilities Management experience across multiple commercial sites IOSH or NEBOSH essential Strong contractor management and procurement skills Good technical knowledge of building maintenance and repair matters Strong understanding of commercial property compliance requirements Excellent organisational and communication skills Experience managing budgets and service charge expenditure A flexible, hands-on and solutions-focused approach Own transport, Full UK driving licence and willingness to travel across the South West Salary & Benefits £35,000 - £37,000 DOE 25 days annual leave + bank holidays Workplace pension Mileage allowance at 45p per mile Hybrid working up to 2 days per week remote/site based working Company iPhone and laptop Private Medical Insurance with BUPA (following probation) Cycle to Work Scheme (following probation) 50% subsidised Cornwall Council Flexible working by agreement What's in it for me? This is a friendly, energetic and highly sociable team environment with regular staff events including Friday drinks, meals out, sports event and and beach barbecues. A fantastic opportunity to join a passionate and dedicated business where people enjoy coming to work. To apply or discuss this opportunity in confidence, please get in touch today.
Assistant Clubhouse Manager Charming Private Members Club Location: Middlesex / Northwest London / Ruislip area Salary: 32,000 (Based on a 40-hour week) Contract: 1-Year Fixed Term (Starting July/August) Are you a hospitality professional with a passion for high-end service and member relations? We are seeking an Assistant Clubhouse Manager to join a long-standing private members club. This is a key leadership role within the clubhouse, ensuring that members and guests receive a seamless, premium experience across the bar, catering, and event facilities. The Role & Responsibilities Assisting the Clubhouse Manager in the daily running of the bar and catering operations. Acting as a key point of contact for club members, ensuring a high level of personal and professional service. Supporting the planning and execution of club matches, private dinners, and society events. Overseeing cellar management, stock control, and ensuring health and safety/licensing standards are met. Leading and motivating a small, dedicated front-of-house team. The Package Salary: 32,000 per annum. Work-Life Balance: Based on a 40-hour working week Environment: Work in a beautiful, historic setting with a respectful and friendly membership base. Duration: A secure 12-month fixed-term contract starting this Summer (July/August). What We Are Looking For A background in high-end hospitality, ideally within a members club, boutique hotel, or premium restaurant. Someone who understands the nuances of membership service, professional, discreet, and welcoming. Strong knowledge of bar operations, cellar management, and basic F&B administration. A candidate who can commit to a one-year term and start in July/August for the busy summer season. Apply Now Consultant: Bradley Baxendale Job Number: (phone number removed) / INDPUBF&B Job Title: Assistant Clubhouse Manager / Club Steward Job Location: Northwest London / Middlesex / Ruislip Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
May 13, 2026
Full time
Assistant Clubhouse Manager Charming Private Members Club Location: Middlesex / Northwest London / Ruislip area Salary: 32,000 (Based on a 40-hour week) Contract: 1-Year Fixed Term (Starting July/August) Are you a hospitality professional with a passion for high-end service and member relations? We are seeking an Assistant Clubhouse Manager to join a long-standing private members club. This is a key leadership role within the clubhouse, ensuring that members and guests receive a seamless, premium experience across the bar, catering, and event facilities. The Role & Responsibilities Assisting the Clubhouse Manager in the daily running of the bar and catering operations. Acting as a key point of contact for club members, ensuring a high level of personal and professional service. Supporting the planning and execution of club matches, private dinners, and society events. Overseeing cellar management, stock control, and ensuring health and safety/licensing standards are met. Leading and motivating a small, dedicated front-of-house team. The Package Salary: 32,000 per annum. Work-Life Balance: Based on a 40-hour working week Environment: Work in a beautiful, historic setting with a respectful and friendly membership base. Duration: A secure 12-month fixed-term contract starting this Summer (July/August). What We Are Looking For A background in high-end hospitality, ideally within a members club, boutique hotel, or premium restaurant. Someone who understands the nuances of membership service, professional, discreet, and welcoming. Strong knowledge of bar operations, cellar management, and basic F&B administration. A candidate who can commit to a one-year term and start in July/August for the busy summer season. Apply Now Consultant: Bradley Baxendale Job Number: (phone number removed) / INDPUBF&B Job Title: Assistant Clubhouse Manager / Club Steward Job Location: Northwest London / Middlesex / Ruislip Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Overview As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. Responsibilities Make children feel welcome. Hand out balloons. Organise special events. Look after customers' specific needs. Keep high standards of cleanliness in the dining area and toilets. Help create a warm and welcoming atmosphere. Establish and maintain positive communication with customers at all times. Keep the manager informed about customer satisfaction. Qualifications Friendly, welcoming, courteous and helpful behaviour. Effective communication skills such as attentive listening, face to face verbal communication and eye contact. Ability to maintain high energy levels whilst working efficiently and productively. Genuine smile and ability to connect with customers. Benefits Holiday pay Service Awards Meal allowance Employee discounts from top high street and online brands and much more
May 13, 2026
Full time
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Overview As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction. Responsibilities Make children feel welcome. Hand out balloons. Organise special events. Look after customers' specific needs. Keep high standards of cleanliness in the dining area and toilets. Help create a warm and welcoming atmosphere. Establish and maintain positive communication with customers at all times. Keep the manager informed about customer satisfaction. Qualifications Friendly, welcoming, courteous and helpful behaviour. Effective communication skills such as attentive listening, face to face verbal communication and eye contact. Ability to maintain high energy levels whilst working efficiently and productively. Genuine smile and ability to connect with customers. Benefits Holiday pay Service Awards Meal allowance Employee discounts from top high street and online brands and much more
Back of House Manager Location : Rockliffe Hall, Darlington Salary : £40,000 to £42,000 per annum Hours : Fulltime - 40 hours per week, including weekends Reporting to : Director of Food & Beverage and Food & Beverage Manager Responsible for : Stewarding Team, Back of House Supervisors, Kitchen Porters and BOH Support Teams Job Purpose: Working closely with the Director of Food & Beverage, Food & Beverage Manager, and Executive Kitchen leadership, the Back of House Manager will drive operational excellence, hygiene compliance, team performance, and efficiency across all BOH operations, supporting the overall success and reputation of Rockliffe Hall. Key responsibilities of the Back of House Manager : Oversee the daily operation of all back-of-house areas across kitchens, restaurants, bars, events, and banqueting Ensure BOH operations fully support front-of-house service delivery and culinary execution Manage cleaning standards, waste management, recycling, and sustainability practices across all BOH areas Ensure correct procedures for goods delivery, storage, and internal transfers are followed Monitor operational efficiency and implement improvements to workflows and resource allocation Work closely with the Executive Head Chef and F&B leadership to align BOH operations with service requirements Support new openings, events, and peak trading periods with appropriate BOH planning and staffing Uphold Rockliffe Hall's brand standards across all BOH environments Lead, recruit, train, and develop a high-performing stewardship and BOH support team Ensure all new starters receive a comprehensive BOH induction and role-specific training Conduct regular job chats, performance reviews, and annual appraisals Provide ongoing coaching, mentoring, and statutory training Create a positive, respectful, and disciplined working culture within BOH teams Manage attendance, performance, and conduct issues in line with company procedures Support succession planning and internal development within BOH roles Represent BOH operations at daily and weekly operational meetings About Us: Set within a 375-acre estate on the banks of the River Tees, Rockliffe Hall is a five-star resort that blends heritage, luxury and natural beauty. Located in the quiet village of Hurworth, in the heart of the Tees Valley and close to the borders of County Durham and North Yorkshire, it offers a peaceful countryside setting with exceptional facilities. Surrounded by sweeping views and beautifully kept gardens, the resort features elegant bedrooms and a sense of quiet luxury, shaped by a warm northern spirit. Guests can enjoy an award-winning spa, play on the longest golf course in the UK and experience both elevated and relaxed dining offerings, all within a restored eighteenth century estate designed for both relaxation and indulgence. Why join? To be part of an exceptional Team within a premium hospitality environment during an exciting period of transformation and growth. Benefits: A Day in the Life of a Guest Stay (Overnight Stay within the First 6 Months) Pension Scheme (Aegon) Hospitality Rewards Scheme Life Assurance (Legal & General) Private Medical Insurance (WPA) Selected Discounts Across the Resort Enhanced Annual Leave for Long Service Annual Leave - 20 Days plus Bank Holidays Employee Assistance Programme (Hospitality Action) Staff Meals Uniform Laundry Service "Our success is dependent on every single individual in our team"
May 12, 2026
Full time
Back of House Manager Location : Rockliffe Hall, Darlington Salary : £40,000 to £42,000 per annum Hours : Fulltime - 40 hours per week, including weekends Reporting to : Director of Food & Beverage and Food & Beverage Manager Responsible for : Stewarding Team, Back of House Supervisors, Kitchen Porters and BOH Support Teams Job Purpose: Working closely with the Director of Food & Beverage, Food & Beverage Manager, and Executive Kitchen leadership, the Back of House Manager will drive operational excellence, hygiene compliance, team performance, and efficiency across all BOH operations, supporting the overall success and reputation of Rockliffe Hall. Key responsibilities of the Back of House Manager : Oversee the daily operation of all back-of-house areas across kitchens, restaurants, bars, events, and banqueting Ensure BOH operations fully support front-of-house service delivery and culinary execution Manage cleaning standards, waste management, recycling, and sustainability practices across all BOH areas Ensure correct procedures for goods delivery, storage, and internal transfers are followed Monitor operational efficiency and implement improvements to workflows and resource allocation Work closely with the Executive Head Chef and F&B leadership to align BOH operations with service requirements Support new openings, events, and peak trading periods with appropriate BOH planning and staffing Uphold Rockliffe Hall's brand standards across all BOH environments Lead, recruit, train, and develop a high-performing stewardship and BOH support team Ensure all new starters receive a comprehensive BOH induction and role-specific training Conduct regular job chats, performance reviews, and annual appraisals Provide ongoing coaching, mentoring, and statutory training Create a positive, respectful, and disciplined working culture within BOH teams Manage attendance, performance, and conduct issues in line with company procedures Support succession planning and internal development within BOH roles Represent BOH operations at daily and weekly operational meetings About Us: Set within a 375-acre estate on the banks of the River Tees, Rockliffe Hall is a five-star resort that blends heritage, luxury and natural beauty. Located in the quiet village of Hurworth, in the heart of the Tees Valley and close to the borders of County Durham and North Yorkshire, it offers a peaceful countryside setting with exceptional facilities. Surrounded by sweeping views and beautifully kept gardens, the resort features elegant bedrooms and a sense of quiet luxury, shaped by a warm northern spirit. Guests can enjoy an award-winning spa, play on the longest golf course in the UK and experience both elevated and relaxed dining offerings, all within a restored eighteenth century estate designed for both relaxation and indulgence. Why join? To be part of an exceptional Team within a premium hospitality environment during an exciting period of transformation and growth. Benefits: A Day in the Life of a Guest Stay (Overnight Stay within the First 6 Months) Pension Scheme (Aegon) Hospitality Rewards Scheme Life Assurance (Legal & General) Private Medical Insurance (WPA) Selected Discounts Across the Resort Enhanced Annual Leave for Long Service Annual Leave - 20 Days plus Bank Holidays Employee Assistance Programme (Hospitality Action) Staff Meals Uniform Laundry Service "Our success is dependent on every single individual in our team"
Business Development Manager (On-Trade Drinks) Cumbria Up to 50,000 Basic Salary + Company Car + Uncapped Bonus We are looking for an ambitious and commercially driven Business Development Manager to join a leading drinks wholesaler covering Cumbria and the surrounding areas. This is an exciting opportunity for someone with experience in the on-trade drinks industry or a strong hospitality management background who is passionate about building relationships, driving sales, and developing profitable accounts across pubs, bars, restaurants, hotels, and venues. The Role As Business Development Manager, you will be responsible for managing and growing a portfolio of on-trade customers while identifying and securing new business opportunities throughout the region. You will work closely with independent venues as well as larger hospitality operators, helping customers develop their drinks offering across beers, wines, spirits, and premium products. Key responsibilities include: Developing new on-trade business across Cumbria Managing and growing existing customer accounts Building strong relationships with pub, bar, restaurant, and hotel operators Advising customers on product ranges, trends, promotions, and category opportunities Delivering sales growth against agreed targets and KPIs Conducting regular customer visits and territory planning Working collaboratively with internal teams to ensure excellent customer service Keeping up to date with market trends and competitor activity About You We are keen to hear from candidates who have either: Previous field sales experience selling into the on-trade drinks sector or Hospitality management experience with strong commercial awareness and a passion for the drinks industry You will also have: Strong knowledge of alcoholic drinks including beers, wines, spirits, and premium categories Excellent relationship-building and communication skills A driven, target-focused attitude The ability to work independently and manage your own territory Strong negotiation and account management skills A full UK driving licence What's on Offer Basic salary up to 50,000 per annum Uncapped bonus structure Company car Excellent opportunities for career progression The chance to work with a respected and growing drinks wholesaler Interested? Apply now with an up to date CV to be considered for this exciting Business Development Manager opportunity. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
May 12, 2026
Full time
Business Development Manager (On-Trade Drinks) Cumbria Up to 50,000 Basic Salary + Company Car + Uncapped Bonus We are looking for an ambitious and commercially driven Business Development Manager to join a leading drinks wholesaler covering Cumbria and the surrounding areas. This is an exciting opportunity for someone with experience in the on-trade drinks industry or a strong hospitality management background who is passionate about building relationships, driving sales, and developing profitable accounts across pubs, bars, restaurants, hotels, and venues. The Role As Business Development Manager, you will be responsible for managing and growing a portfolio of on-trade customers while identifying and securing new business opportunities throughout the region. You will work closely with independent venues as well as larger hospitality operators, helping customers develop their drinks offering across beers, wines, spirits, and premium products. Key responsibilities include: Developing new on-trade business across Cumbria Managing and growing existing customer accounts Building strong relationships with pub, bar, restaurant, and hotel operators Advising customers on product ranges, trends, promotions, and category opportunities Delivering sales growth against agreed targets and KPIs Conducting regular customer visits and territory planning Working collaboratively with internal teams to ensure excellent customer service Keeping up to date with market trends and competitor activity About You We are keen to hear from candidates who have either: Previous field sales experience selling into the on-trade drinks sector or Hospitality management experience with strong commercial awareness and a passion for the drinks industry You will also have: Strong knowledge of alcoholic drinks including beers, wines, spirits, and premium categories Excellent relationship-building and communication skills A driven, target-focused attitude The ability to work independently and manage your own territory Strong negotiation and account management skills A full UK driving licence What's on Offer Basic salary up to 50,000 per annum Uncapped bonus structure Company car Excellent opportunities for career progression The chance to work with a respected and growing drinks wholesaler Interested? Apply now with an up to date CV to be considered for this exciting Business Development Manager opportunity. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
Days - Working a shift pattern of 3s and 4s, either Sunday to Wednesday / Sunday to Tuesday OR Wednesday to Saturday / Thursday to Saturday. 06:00 - 18:00. Pay Rate - 13.71 per hour Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Spalding PE11 3UY , we have a team of around 540 colleagues. We produce coleslaw, potato salad, salad bar bulk products (2kg), pasta salads and couscous/grains for some of the biggest retailers in the UK including Morrisons, Co-op, Asda, Aldi, Sainsbury's, Nando's and Pizza Hut. Our Spalding site has a restaurant with hot food available to all our colleagues. What you'll be doing: As a Skilled Operative , you will play a key role in running and supporting the packing production line , ensuring products are packed efficiently, safely, and to the highest quality standards. This is not just a packing role, you will be responsible for operating machinery, managing line flow, and ensuring the line runs smoothly to meet production targets. You'll work closely with your team to maintain performance, quality, and safety standards, while also developing your skills within a fast-paced food manufacturing environment. Full training will be provided. Key Responsibilities: Operating and running packing line machinery , ensuring efficient and continuous production Monitoring the production line and taking responsibility for line performance and flow Preparing and handling products and packaging materials safely and accurately Supporting the line to meet daily targets, output, and deadlines Performing quality checks to ensure products meet required standards Identifying and resolving minor issues on the line or escalating where necessary Completing production records and safety paperwork accurately Maintaining a clean, tidy, and hygienic working environment Following all health, safety, and food safety procedures at all times Supporting colleagues and working collaboratively as part of a team Training and mentoring new operatives on packing processes and machinery Carrying out any other reasonable tasks as directed by the line manager What we're looking for: Previous experience in food manufacturing is essential, ideally within fresh produce or a chilled environment Experience operating or running packing lines or similar production machinery Confidence in taking responsibility for keeping a production line running smoothly Good understanding of production processes, quality standards, and food safety requirements Strong verbal, written, and numerical skills Ability to work in a fast-paced, target-driven environment while maintaining attention to detail A flexible approach to shifts and willingness to work across departments if required A proactive, reliable, and responsible attitude with a strong focus on quality, safety, and teamwork Ability to support and guide other team members when needed At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. What you'll get in return: Competitive salary and job-related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
May 12, 2026
Full time
Days - Working a shift pattern of 3s and 4s, either Sunday to Wednesday / Sunday to Tuesday OR Wednesday to Saturday / Thursday to Saturday. 06:00 - 18:00. Pay Rate - 13.71 per hour Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Spalding PE11 3UY , we have a team of around 540 colleagues. We produce coleslaw, potato salad, salad bar bulk products (2kg), pasta salads and couscous/grains for some of the biggest retailers in the UK including Morrisons, Co-op, Asda, Aldi, Sainsbury's, Nando's and Pizza Hut. Our Spalding site has a restaurant with hot food available to all our colleagues. What you'll be doing: As a Skilled Operative , you will play a key role in running and supporting the packing production line , ensuring products are packed efficiently, safely, and to the highest quality standards. This is not just a packing role, you will be responsible for operating machinery, managing line flow, and ensuring the line runs smoothly to meet production targets. You'll work closely with your team to maintain performance, quality, and safety standards, while also developing your skills within a fast-paced food manufacturing environment. Full training will be provided. Key Responsibilities: Operating and running packing line machinery , ensuring efficient and continuous production Monitoring the production line and taking responsibility for line performance and flow Preparing and handling products and packaging materials safely and accurately Supporting the line to meet daily targets, output, and deadlines Performing quality checks to ensure products meet required standards Identifying and resolving minor issues on the line or escalating where necessary Completing production records and safety paperwork accurately Maintaining a clean, tidy, and hygienic working environment Following all health, safety, and food safety procedures at all times Supporting colleagues and working collaboratively as part of a team Training and mentoring new operatives on packing processes and machinery Carrying out any other reasonable tasks as directed by the line manager What we're looking for: Previous experience in food manufacturing is essential, ideally within fresh produce or a chilled environment Experience operating or running packing lines or similar production machinery Confidence in taking responsibility for keeping a production line running smoothly Good understanding of production processes, quality standards, and food safety requirements Strong verbal, written, and numerical skills Ability to work in a fast-paced, target-driven environment while maintaining attention to detail A flexible approach to shifts and willingness to work across departments if required A proactive, reliable, and responsible attitude with a strong focus on quality, safety, and teamwork Ability to support and guide other team members when needed At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. What you'll get in return: Competitive salary and job-related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
We're seeking an exceptional Assistant General Manager to join our team at The Hero, to lead the team & elevate the guest experience at one of our flagship gastro pubs-where impeccable service, elevated dining, and timeless hospitality meet. As Assistant General Manager, you'll work side by side with the General Manager to oversee the daily operations of a vibrant, high volume gastro pub. You'll be a natural leader, a confident communicator, and a hands on operator who thrives in a fast paced environment. Benefits 50% off food and drink in our pubs for up to 4 people Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar. Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + More 24/7 Health and wellbeing support, Access support lines anytime for your mental, physical and financial health. Celebrate your 1-year anniversarywith an overnight stay in the Cotswolds,On us! Access to Wage stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday. Earn more with our employee referral scheme. Delicious staff meals on shift. Career progression opportunities, on going training to develop yourself personally and professionally. Responsibilities Oversee daily restaurant operations, ensuring seamless service and efficiency. Recruit, train, and inspire a high performing team to deliver exceptional guest experiences. Maintain the highest standards of quality, hospitality, and compliance with health and safety regulations. Control budgets, manage costs, and work towards meeting revenue targets. Act as a visible leader, building relationships with guests and handling feedback professionally. Work closely with the management team to implement new ideas that enhance the guest experience and drive business growth. Qualifications Proven experience as an AGM, Restaurant Manager or similar Ideally you will have previous experience in fine dining or high end restaurants Strong leadership skills with the ability to motivate, manage and develop a diverse team. Positive and friendly attitude, with a willingness to work collaboratively with the team. Excellent communication and interpersonal skills. Ability to work in a fast paced environment and make decisions under pressure. A passion for delivering exceptional customer service and creating a positive experience for guests. Flexibility to work evenings, weekends, and holidays as needed
May 12, 2026
Full time
We're seeking an exceptional Assistant General Manager to join our team at The Hero, to lead the team & elevate the guest experience at one of our flagship gastro pubs-where impeccable service, elevated dining, and timeless hospitality meet. As Assistant General Manager, you'll work side by side with the General Manager to oversee the daily operations of a vibrant, high volume gastro pub. You'll be a natural leader, a confident communicator, and a hands on operator who thrives in a fast paced environment. Benefits 50% off food and drink in our pubs for up to 4 people Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar. Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + More 24/7 Health and wellbeing support, Access support lines anytime for your mental, physical and financial health. Celebrate your 1-year anniversarywith an overnight stay in the Cotswolds,On us! Access to Wage stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday. Earn more with our employee referral scheme. Delicious staff meals on shift. Career progression opportunities, on going training to develop yourself personally and professionally. Responsibilities Oversee daily restaurant operations, ensuring seamless service and efficiency. Recruit, train, and inspire a high performing team to deliver exceptional guest experiences. Maintain the highest standards of quality, hospitality, and compliance with health and safety regulations. Control budgets, manage costs, and work towards meeting revenue targets. Act as a visible leader, building relationships with guests and handling feedback professionally. Work closely with the management team to implement new ideas that enhance the guest experience and drive business growth. Qualifications Proven experience as an AGM, Restaurant Manager or similar Ideally you will have previous experience in fine dining or high end restaurants Strong leadership skills with the ability to motivate, manage and develop a diverse team. Positive and friendly attitude, with a willingness to work collaboratively with the team. Excellent communication and interpersonal skills. Ability to work in a fast paced environment and make decisions under pressure. A passion for delivering exceptional customer service and creating a positive experience for guests. Flexibility to work evenings, weekends, and holidays as needed
Days - Working a shift pattern of 3s and 4s, either Sunday to Wednesday / Sunday to Tuesday OR Wednesday to Saturday / Thursday to Saturday. 06:00 - 18:00. Pay Rate - 13.71 per hour Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Spalding PE11 3UY , we have a team of around 540 colleagues. We produce coleslaw, potato salad, salad bar bulk products (2kg), pasta salads and couscous/grains for some of the biggest retailers in the UK including Morrisons, Co-op, Asda, Aldi, Sainsbury's, Nando's and Pizza Hut. Our Spalding site has a restaurant with hot food available to all our colleagues. What you'll be doing: As a Skilled Operative , you will play a key role in running and supporting the packing production line , ensuring products are packed efficiently, safely, and to the highest quality standards. This is not just a packing role, you will be responsible for operating machinery, managing line flow, and ensuring the line runs smoothly to meet production targets. You'll work closely with your team to maintain performance, quality, and safety standards, while also developing your skills within a fast-paced food manufacturing environment. Full training will be provided. Key Responsibilities: Operating and running packing line machinery , ensuring efficient and continuous production Monitoring the production line and taking responsibility for line performance and flow Preparing and handling products and packaging materials safely and accurately Supporting the line to meet daily targets, output, and deadlines Performing quality checks to ensure products meet required standards Identifying and resolving minor issues on the line or escalating where necessary Completing production records and safety paperwork accurately Maintaining a clean, tidy, and hygienic working environment Following all health, safety, and food safety procedures at all times Supporting colleagues and working collaboratively as part of a team Training and mentoring new operatives on packing processes and machinery Carrying out any other reasonable tasks as directed by the line manager What we're looking for: Previous experience in food manufacturing is essential, ideally within fresh produce or a chilled environment Experience operating or running packing lines or similar production machinery Confidence in taking responsibility for keeping a production line running smoothly Good understanding of production processes, quality standards, and food safety requirements Strong verbal, written, and numerical skills Ability to work in a fast-paced, target-driven environment while maintaining attention to detail A flexible approach to shifts and willingness to work across departments if required A proactive, reliable, and responsible attitude with a strong focus on quality, safety, and teamwork Ability to support and guide other team members when needed At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. What you'll get in return: Competitive salary and job-related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
May 12, 2026
Full time
Days - Working a shift pattern of 3s and 4s, either Sunday to Wednesday / Sunday to Tuesday OR Wednesday to Saturday / Thursday to Saturday. 06:00 - 18:00. Pay Rate - 13.71 per hour Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here at Spalding PE11 3UY , we have a team of around 540 colleagues. We produce coleslaw, potato salad, salad bar bulk products (2kg), pasta salads and couscous/grains for some of the biggest retailers in the UK including Morrisons, Co-op, Asda, Aldi, Sainsbury's, Nando's and Pizza Hut. Our Spalding site has a restaurant with hot food available to all our colleagues. What you'll be doing: As a Skilled Operative , you will play a key role in running and supporting the packing production line , ensuring products are packed efficiently, safely, and to the highest quality standards. This is not just a packing role, you will be responsible for operating machinery, managing line flow, and ensuring the line runs smoothly to meet production targets. You'll work closely with your team to maintain performance, quality, and safety standards, while also developing your skills within a fast-paced food manufacturing environment. Full training will be provided. Key Responsibilities: Operating and running packing line machinery , ensuring efficient and continuous production Monitoring the production line and taking responsibility for line performance and flow Preparing and handling products and packaging materials safely and accurately Supporting the line to meet daily targets, output, and deadlines Performing quality checks to ensure products meet required standards Identifying and resolving minor issues on the line or escalating where necessary Completing production records and safety paperwork accurately Maintaining a clean, tidy, and hygienic working environment Following all health, safety, and food safety procedures at all times Supporting colleagues and working collaboratively as part of a team Training and mentoring new operatives on packing processes and machinery Carrying out any other reasonable tasks as directed by the line manager What we're looking for: Previous experience in food manufacturing is essential, ideally within fresh produce or a chilled environment Experience operating or running packing lines or similar production machinery Confidence in taking responsibility for keeping a production line running smoothly Good understanding of production processes, quality standards, and food safety requirements Strong verbal, written, and numerical skills Ability to work in a fast-paced, target-driven environment while maintaining attention to detail A flexible approach to shifts and willingness to work across departments if required A proactive, reliable, and responsible attitude with a strong focus on quality, safety, and teamwork Ability to support and guide other team members when needed At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. What you'll get in return: Competitive salary and job-related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
