We are urgently looking to recruit a talented ERP Project Manager for a well respected IFS Partner, they deliver true customer value through IFS implementation and ongoing service and support delivery. Role and Responsibilities Manage the day-to-day activities, performance and progress of various projects escalating issues to the appropriate stakeholders as needed Ensuring that issues, risks, actions, and decisions are fully documented and be the focal point for escalation and resolution across given projects. Play an active role in continuously improving the project management processes Assess program performance and aim to maximise delivery objective Ensure projects are fully resourced with appropriately skilled consultants Manage changes to the project through the appropriate change control mechanisms Develop and control deadlines, budgets, and activities Assist with creation of reports for Steering Committee meetings Assist in agreeing Test Strategy/Plan with the PMO team Maintain reporting metrics to enable management to review the effectiveness and progress of projects Must Have experience Demonstrable experience of managing several end to end ERP projects Thorough understanding of project management techniques and methodologies knowledge of Infor, Epicor, Dynamics 365 or similar software Deep understanding of the Manufacturing industry Experince of working for a Consultancy/Business Partner Experience managing fluctuating numbers of projects ranging in size and complexity Want to know more please contact Laura
May 15, 2026
Full time
We are urgently looking to recruit a talented ERP Project Manager for a well respected IFS Partner, they deliver true customer value through IFS implementation and ongoing service and support delivery. Role and Responsibilities Manage the day-to-day activities, performance and progress of various projects escalating issues to the appropriate stakeholders as needed Ensuring that issues, risks, actions, and decisions are fully documented and be the focal point for escalation and resolution across given projects. Play an active role in continuously improving the project management processes Assess program performance and aim to maximise delivery objective Ensure projects are fully resourced with appropriately skilled consultants Manage changes to the project through the appropriate change control mechanisms Develop and control deadlines, budgets, and activities Assist with creation of reports for Steering Committee meetings Assist in agreeing Test Strategy/Plan with the PMO team Maintain reporting metrics to enable management to review the effectiveness and progress of projects Must Have experience Demonstrable experience of managing several end to end ERP projects Thorough understanding of project management techniques and methodologies knowledge of Infor, Epicor, Dynamics 365 or similar software Deep understanding of the Manufacturing industry Experince of working for a Consultancy/Business Partner Experience managing fluctuating numbers of projects ranging in size and complexity Want to know more please contact Laura
Quality Manager Based at our Cyber Centre of Excellence in Maidenhead. Ultra I&C's Cyber business are seeking an experienced individual to join the team as Quality Manager. In the role, you will lead and manage the operational performance of the Quality team in Cyber; equipping and enabling the business to achieve its objectives, whilst ensuring products, services and projects consistently meet the highest standards of quality and compliance. Candidates must be able to obtain and maintain SC security clearance. Key Responsibilities: Serve as technical lead for Quality activities across the Cyber business. Develop and implement best practice Quality policies and processes that enhance business performance using recognised process performance methodologies. Provide expert guidance and operational support to maintain ongoing certification to AS9100 and ISO9001 standards. Lead audits and inspections, ensuring timely identification and closure of findings. Oversee the execution of corrective actions and ensure resolution of non-compliance issues within agreed timelines. Regularly report Quality metrics and activities to the Senior Leadership Team, delivering accurate and timely updates on key performance indicators. Design and promote quality training programs and awareness initiatives across the organisation. Manage audits and assessments of production processes, products, and suppliers to verify adherence to quality standards and specifications. Advise Senior Leadership on quality concerns, process improvements, and performance optimisation opportunities. Champion the standardisation of processes across the Cyber business while ensuring compliance with UK legal and Customer specifications and standards. Lead the development and management of all Quality aspects within the Cyber supply chain Oversee quality management for Software, Firmware, and Hardware products. Collaborate effectively with key stakeholders to support delivery and ensure alignment with Quality and Cyber business strategies. Manage and mentor direct reports (Quality Engineers), fostering a high-performing team committed to continuous improvement. Required Skills & Experience: Essential: Demonstrable Quality management experience within the Aerospace / Defence industry. Demonstrable experience of ERP systems (preferably IFS) Demonstrable experience of supporting organisations to achieve compliance to the AS 9100 series of Standards and ISO9001 standards Skilled in implementing and maintaining Quality Management Systems (QMS) the BMS Strong leadership skills with the ability to motivate and develop a small quality team. Excellent communicator and collaborator, capable of influencing stakeholders and promoting quality initiatives. Proficient in data analysis, root cause identification, and problem-solving to resolve quality issues. Track record of identifying improvement opportunities and implementing changes to enhance quality, reduce costs, and improve productivity. Champion of continuous improvement, applying methodologies to drive operational excellence and process enhancements. Desirable: Experience of APQP and PPAP methodologies Understanding of the engineering lifecycle to align quality practices with development stages, ensuring effective integration of quality checkpoints. Membership or progress towards membership of the Chartered Quality Institute (CQI). AS9100 Lead Auditor certification, specific to aerospace and defence quality standards. Notice Due to the nature of the programs we deliver for our customers, candidates may need to obtain the relevant security clearance or handle export-controlled material as defined by the role's requirements. Applicants must be able to obtain and maintain the appropriate level of security clearance for the role. Due to the nature of our work, you must be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. For more information, please visit the UKSV website. Our Benefits Every employee is critical to our success, and as such, we offer a range of flexible employee benefits, including: Participation in an Annual Bonus Scheme Private Medical Cover 25 days holiday (plus Bank Holidays) with the option to buy an extra 5 days Pension Contribution 4 x Life Assurance Cover Flexible working hours with opportunity for a 1pm finish on a Friday Flexible benefits including cycle to work scheme, will writing and more Security Clearance Allowance where relevant and subject to you holding the required security clearance Diversity, Equity & Inclusion Statement At Ultra I&C, we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking, ensuring we successfully deliver to our customers. We, therefore, do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also support requests for flexible working arrangements wherever possible.
May 15, 2026
Full time
Quality Manager Based at our Cyber Centre of Excellence in Maidenhead. Ultra I&C's Cyber business are seeking an experienced individual to join the team as Quality Manager. In the role, you will lead and manage the operational performance of the Quality team in Cyber; equipping and enabling the business to achieve its objectives, whilst ensuring products, services and projects consistently meet the highest standards of quality and compliance. Candidates must be able to obtain and maintain SC security clearance. Key Responsibilities: Serve as technical lead for Quality activities across the Cyber business. Develop and implement best practice Quality policies and processes that enhance business performance using recognised process performance methodologies. Provide expert guidance and operational support to maintain ongoing certification to AS9100 and ISO9001 standards. Lead audits and inspections, ensuring timely identification and closure of findings. Oversee the execution of corrective actions and ensure resolution of non-compliance issues within agreed timelines. Regularly report Quality metrics and activities to the Senior Leadership Team, delivering accurate and timely updates on key performance indicators. Design and promote quality training programs and awareness initiatives across the organisation. Manage audits and assessments of production processes, products, and suppliers to verify adherence to quality standards and specifications. Advise Senior Leadership on quality concerns, process improvements, and performance optimisation opportunities. Champion the standardisation of processes across the Cyber business while ensuring compliance with UK legal and Customer specifications and standards. Lead the development and management of all Quality aspects within the Cyber supply chain Oversee quality management for Software, Firmware, and Hardware products. Collaborate effectively with key stakeholders to support delivery and ensure alignment with Quality and Cyber business strategies. Manage and mentor direct reports (Quality Engineers), fostering a high-performing team committed to continuous improvement. Required Skills & Experience: Essential: Demonstrable Quality management experience within the Aerospace / Defence industry. Demonstrable experience of ERP systems (preferably IFS) Demonstrable experience of supporting organisations to achieve compliance to the AS 9100 series of Standards and ISO9001 standards Skilled in implementing and maintaining Quality Management Systems (QMS) the BMS Strong leadership skills with the ability to motivate and develop a small quality team. Excellent communicator and collaborator, capable of influencing stakeholders and promoting quality initiatives. Proficient in data analysis, root cause identification, and problem-solving to resolve quality issues. Track record of identifying improvement opportunities and implementing changes to enhance quality, reduce costs, and improve productivity. Champion of continuous improvement, applying methodologies to drive operational excellence and process enhancements. Desirable: Experience of APQP and PPAP methodologies Understanding of the engineering lifecycle to align quality practices with development stages, ensuring effective integration of quality checkpoints. Membership or progress towards membership of the Chartered Quality Institute (CQI). AS9100 Lead Auditor certification, specific to aerospace and defence quality standards. Notice Due to the nature of the programs we deliver for our customers, candidates may need to obtain the relevant security clearance or handle export-controlled material as defined by the role's requirements. Applicants must be able to obtain and maintain the appropriate level of security clearance for the role. Due to the nature of our work, you must be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. For more information, please visit the UKSV website. Our Benefits Every employee is critical to our success, and as such, we offer a range of flexible employee benefits, including: Participation in an Annual Bonus Scheme Private Medical Cover 25 days holiday (plus Bank Holidays) with the option to buy an extra 5 days Pension Contribution 4 x Life Assurance Cover Flexible working hours with opportunity for a 1pm finish on a Friday Flexible benefits including cycle to work scheme, will writing and more Security Clearance Allowance where relevant and subject to you holding the required security clearance Diversity, Equity & Inclusion Statement At Ultra I&C, we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking, ensuring we successfully deliver to our customers. We, therefore, do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also support requests for flexible working arrangements wherever possible.
Job Description About Scrumconnect Scrumconnect Consulting is a UK-based digital transformation consultancy delivering agile, secure, and scalable technology solutions for public and private sector clients. This is a fully remote role based in India, supporting UK operations and client engagements. The successful candidate will work closely with UK leadership teams and must be comfortable operating within UK regulatory, governance, and delivery frameworks. About the Role We are looking for an experienced Test Manager to lead quality assurance and testing activities within a large-scale cloud data engineering programme operating across a modern AWS-native technology ecosystem, including Apache Airflow, Amazon Athena, AWS Glue, S3, EMR, DynamoDB, and related cloud services. This role combines hands-on technical leadership with test strategy ownership . You will be responsible for defining and driving the overall testing approach across automated pipelines, data workflows, cloud infrastructure, and release delivery while managing risks, improving testing standards, and mentoring engineering teams. The ideal candidate will have strong experience in Big Data and Data Lake environments , including testing both structured and unstructured datasets, and will be comfortable operating in highly automated CI/CD-driven delivery environments. You will work closely with engineering, DevOps, architecture, and stakeholder teams to ensure quality is Embedded throughout the software delivery life cycle. Key Responsibilities Test Strategy & Leadership Define, implement, and manage the overall test strategy across cloud-native data platforms and applications Lead end-to-end testing activities across data pipelines, cloud services, APIs, and distributed systems Establish quality standards, governance processes, and testing best practices across teams Drive a quality-first engineering culture across the programme Provide leadership, mentoring, and coaching to Test Engineers and QA team members Automated Testing & Frameworks Design, implement, and oversee scalable automated test frameworks for data and application testing Build and maintain automated test suites across AWS cloud infrastructure and data workflows Enhance existing automation frameworks to improve reliability, coverage, maintainability, and reporting Ensure automated testing is fully integrated within GitLab CI/CD pipelines for rapid feedback and release confidence Big Data & Data Lake Testing Lead testing activities across Big Data and Data Lake solutions containing structured and unstructured datasets Validate large-scale data ingestion, transformation, and processing workflows Ensure data integrity, transformation accuracy, reconciliation, and performance under load Oversee PySpark-based data validation and interrogation activities on AWS EMR Support testing and monitoring of workflows orchestrated through Apache Airflow Drive root cause analysis for production data issues and platform defects Risk Management & Reporting Identify, assess, and communicate quality risks across releases and environments Analyse test execution metrics, defects, trends, and quality indicators Translate technical findings into clear, prioritised reporting for technical and non-technical stakeholders Provide regular status reporting to programme leadership and client stakeholders CI/CD & DevOps Collaborate with DevOps and engineering teams to improve release quality and deployment confidence Ensure automated test execution within GitLab CI/CD pipelines Support infrastructure testing and validation within Terraform-managed cloud environments Contribute to continuous improvement initiatives across testing and delivery processes Technology Stack Apache Airflow, Amazon Athena, AWS S3, AWS Glue, AWS EMR, AWS EC2, AWS ECR, AWS DynamoDB, AWS CloudWatch, AWS IAM, Python, SQL, Java, Bash, GitLab CI/CD, Jupyter Notebooks, Apache Spark/PySpark, Terraform, Docker Key Skills Strong proficiency in Python, SQL, Java, and Scripting languages such as Bash Hands-on experience testing Big Data platforms and Data Lake solutions Strong experience with AWS EMR, Apache Airflow, and Jupyter Notebooks Experience performing PySpark-based data interrogation, validation, and testing Strong knowledge of AWS services including S3, Glue, Athena, EMR, CloudWatch, IAM, DynamoDB, EC2, and ECR Experience designing, implementing, and managing enterprise-scale automated test frameworks Strong understanding of CI/CD practices using GitLab pipelines Experience with infrastructure-as-code tools such as Terraform Familiarity with Docker and containerised testing environments Understanding of dimensional data models and slowly changing dimensions Experience validating structured and unstructured data workflows Strong analytical and root cause analysis skills Ability to communicate technical risks clearly to stakeholders at all levels Experience leading and mentoring QA/Test Engineering teams Skills & Experience Required Proven experience as a Test Manager , Lead Test Engineer, or QA Lead within cloud and data engineering environments Strong background in automated testing for cloud-native and data-centric platforms Experience testing large-scale data pipelines, transformation processes, and distributed systems Experience managing or leading QA/testing teams in Agile delivery environments Strong stakeholder management and communication skills Experience establishing test governance, reporting, and quality metrics Strong problem-solving and decision-making capability Experience working within regulated or security-conscious delivery environments SFIA Level 5 capability provides leadership, influences strategy, and drives quality improvements Active SC clearance (mandatory)
May 15, 2026
Full time
Job Description About Scrumconnect Scrumconnect Consulting is a UK-based digital transformation consultancy delivering agile, secure, and scalable technology solutions for public and private sector clients. This is a fully remote role based in India, supporting UK operations and client engagements. The successful candidate will work closely with UK leadership teams and must be comfortable operating within UK regulatory, governance, and delivery frameworks. About the Role We are looking for an experienced Test Manager to lead quality assurance and testing activities within a large-scale cloud data engineering programme operating across a modern AWS-native technology ecosystem, including Apache Airflow, Amazon Athena, AWS Glue, S3, EMR, DynamoDB, and related cloud services. This role combines hands-on technical leadership with test strategy ownership . You will be responsible for defining and driving the overall testing approach across automated pipelines, data workflows, cloud infrastructure, and release delivery while managing risks, improving testing standards, and mentoring engineering teams. The ideal candidate will have strong experience in Big Data and Data Lake environments , including testing both structured and unstructured datasets, and will be comfortable operating in highly automated CI/CD-driven delivery environments. You will work closely with engineering, DevOps, architecture, and stakeholder teams to ensure quality is Embedded throughout the software delivery life cycle. Key Responsibilities Test Strategy & Leadership Define, implement, and manage the overall test strategy across cloud-native data platforms and applications Lead end-to-end testing activities across data pipelines, cloud services, APIs, and distributed systems Establish quality standards, governance processes, and testing best practices across teams Drive a quality-first engineering culture across the programme Provide leadership, mentoring, and coaching to Test Engineers and QA team members Automated Testing & Frameworks Design, implement, and oversee scalable automated test frameworks for data and application testing Build and maintain automated test suites across AWS cloud infrastructure and data workflows Enhance existing automation frameworks to improve reliability, coverage, maintainability, and reporting Ensure automated testing is fully integrated within GitLab CI/CD pipelines for rapid feedback and release confidence Big Data & Data Lake Testing Lead testing activities across Big Data and Data Lake solutions containing structured and unstructured datasets Validate large-scale data ingestion, transformation, and processing workflows Ensure data integrity, transformation accuracy, reconciliation, and performance under load Oversee PySpark-based data validation and interrogation activities on AWS EMR Support testing and monitoring of workflows orchestrated through Apache Airflow Drive root cause analysis for production data issues and platform defects Risk Management & Reporting Identify, assess, and communicate quality risks across releases and environments Analyse test execution metrics, defects, trends, and quality indicators Translate technical findings into clear, prioritised reporting for technical and non-technical stakeholders Provide regular status reporting to programme leadership and client stakeholders CI/CD & DevOps Collaborate with DevOps and engineering teams to improve release quality and deployment confidence Ensure automated test execution within GitLab CI/CD pipelines Support infrastructure testing and validation within Terraform-managed cloud environments Contribute to continuous improvement initiatives across testing and delivery processes Technology Stack Apache Airflow, Amazon Athena, AWS S3, AWS Glue, AWS EMR, AWS EC2, AWS ECR, AWS DynamoDB, AWS CloudWatch, AWS IAM, Python, SQL, Java, Bash, GitLab CI/CD, Jupyter Notebooks, Apache Spark/PySpark, Terraform, Docker Key Skills Strong proficiency in Python, SQL, Java, and Scripting languages such as Bash Hands-on experience testing Big Data platforms and Data Lake solutions Strong experience with AWS EMR, Apache Airflow, and Jupyter Notebooks Experience performing PySpark-based data interrogation, validation, and testing Strong knowledge of AWS services including S3, Glue, Athena, EMR, CloudWatch, IAM, DynamoDB, EC2, and ECR Experience designing, implementing, and managing enterprise-scale automated test frameworks Strong understanding of CI/CD practices using GitLab pipelines Experience with infrastructure-as-code tools such as Terraform Familiarity with Docker and containerised testing environments Understanding of dimensional data models and slowly changing dimensions Experience validating structured and unstructured data workflows Strong analytical and root cause analysis skills Ability to communicate technical risks clearly to stakeholders at all levels Experience leading and mentoring QA/Test Engineering teams Skills & Experience Required Proven experience as a Test Manager , Lead Test Engineer, or QA Lead within cloud and data engineering environments Strong background in automated testing for cloud-native and data-centric platforms Experience testing large-scale data pipelines, transformation processes, and distributed systems Experience managing or leading QA/testing teams in Agile delivery environments Strong stakeholder management and communication skills Experience establishing test governance, reporting, and quality metrics Strong problem-solving and decision-making capability Experience working within regulated or security-conscious delivery environments SFIA Level 5 capability provides leadership, influences strategy, and drives quality improvements Active SC clearance (mandatory)
Project Manager Maximo/EAM Location: Remote with client lead travel (up to 20%) Duration: 6 months+ Our client is a consulting organisation focussed on the provision of services in relation to Maximo and Enterprise Asset Management empowering Asset excellence through data-driven innovation and transforming industries with advanced technologies and expert insights to maximise asset value and operational efficiency. They have identified a requirement for a contract project manager to aid with the timely delivery of projects. Position Summary : Project Managers oversee daily project management tasks, ensuring the effective delivery of our client s services by collaborating with customers and cross-functional internal teams. Responsibilities include leading multiple project initiatives, managing customer expectations, assembling project teams, identifying necessary resources, and developing schedules to deliver projects on time and within budget, while maintaining company quality standards and methodologies. Responsibilities: Define, shape, lead, and deliver on multiple small to medium sized projects within IBM s EAM (Enterprise Asset Management) Software Manage and ensure all aspects of a project lifecycle are delivered, including but not limited to: Define requirements and accurately scope project outcomes, risks workshops, and product workshops Oversee project plans including resource and cost estimates for the delivery teams Manage project issues and risks (including the development of issue resolution and risk mitigation plans), including where appropriate escalation and satisfactory resolution Change control and configuration management Status reporting through agreed reporting lines both in Steering Committee presentations and highlight reports Define individual project goals and success metrics and identify key requirements needed from cross-functional teams and external vendors where appropriate Nurture a team culture of proactive communication, efficiency, and problem-solving Identify issues with current operating practices, and suggest ways to improve operational and financial performance and efficiency Develop, build, and maintain strong relationships both internally and externally to achieve project objectives Comply with appropriate Frameworks and Project Governance requirements to ensure best practice Manage multi-disciplined project team with matrix reports SC Clearance will be required. Accordingly, candidates will need to have been resident in the UK for a minimum of 5 years. Qualifications: 5+ years Project Management experience from software implementation/ delivery using Agile/ Waterfall methodologies Experience with Maximo, asset infrastructure design/construct/operate projects is a huge advantage to the role. Certifications in one or multiple of APM, PMI, Agile DSDM or Prince2 Bachelor's degree in Computer Science, Information Systems, Infrastructure Engineering or a related field Excellent interpersonal and communication skills. Strong relationship management skills to build rapport with external customers and internal stakeholders to recognize their concerns and outcomes required A team player who can communicate effectively among a diverse work team in multiple locations. Confident in dealing with a cross functional team from technical experts, sales, engineers and senior management Experience of presenting and interpreting complex information with enterprise customers Planning, Prioritizing, and Goal Setting: Able to prepare for emerging customer needs; manage multiple projects; determine project urgency in a meaningful and practical way; use goals to guide actions and create detailed action plans; organize and schedule people and tasks.
May 15, 2026
Contractor
Project Manager Maximo/EAM Location: Remote with client lead travel (up to 20%) Duration: 6 months+ Our client is a consulting organisation focussed on the provision of services in relation to Maximo and Enterprise Asset Management empowering Asset excellence through data-driven innovation and transforming industries with advanced technologies and expert insights to maximise asset value and operational efficiency. They have identified a requirement for a contract project manager to aid with the timely delivery of projects. Position Summary : Project Managers oversee daily project management tasks, ensuring the effective delivery of our client s services by collaborating with customers and cross-functional internal teams. Responsibilities include leading multiple project initiatives, managing customer expectations, assembling project teams, identifying necessary resources, and developing schedules to deliver projects on time and within budget, while maintaining company quality standards and methodologies. Responsibilities: Define, shape, lead, and deliver on multiple small to medium sized projects within IBM s EAM (Enterprise Asset Management) Software Manage and ensure all aspects of a project lifecycle are delivered, including but not limited to: Define requirements and accurately scope project outcomes, risks workshops, and product workshops Oversee project plans including resource and cost estimates for the delivery teams Manage project issues and risks (including the development of issue resolution and risk mitigation plans), including where appropriate escalation and satisfactory resolution Change control and configuration management Status reporting through agreed reporting lines both in Steering Committee presentations and highlight reports Define individual project goals and success metrics and identify key requirements needed from cross-functional teams and external vendors where appropriate Nurture a team culture of proactive communication, efficiency, and problem-solving Identify issues with current operating practices, and suggest ways to improve operational and financial performance and efficiency Develop, build, and maintain strong relationships both internally and externally to achieve project objectives Comply with appropriate Frameworks and Project Governance requirements to ensure best practice Manage multi-disciplined project team with matrix reports SC Clearance will be required. Accordingly, candidates will need to have been resident in the UK for a minimum of 5 years. Qualifications: 5+ years Project Management experience from software implementation/ delivery using Agile/ Waterfall methodologies Experience with Maximo, asset infrastructure design/construct/operate projects is a huge advantage to the role. Certifications in one or multiple of APM, PMI, Agile DSDM or Prince2 Bachelor's degree in Computer Science, Information Systems, Infrastructure Engineering or a related field Excellent interpersonal and communication skills. Strong relationship management skills to build rapport with external customers and internal stakeholders to recognize their concerns and outcomes required A team player who can communicate effectively among a diverse work team in multiple locations. Confident in dealing with a cross functional team from technical experts, sales, engineers and senior management Experience of presenting and interpreting complex information with enterprise customers Planning, Prioritizing, and Goal Setting: Able to prepare for emerging customer needs; manage multiple projects; determine project urgency in a meaningful and practical way; use goals to guide actions and create detailed action plans; organize and schedule people and tasks.
Transport Planner - NightsLocation: WarringtonSalary: £38,000 per annum 4 on 4 off We are currently seeking an experienced Transport Planner to join our Client based in Warrington. This is a key role responsible for controlling the efficient deployment and routing of delivery vehicles across the UK, ensuring high levels of customer service while maximising vehicle and driver utilisation within budget. As a Transport Planner, you will manage route planning, allocate resources effectively, and administer delivery performance metrics. You will work closely with drivers, site managers, and the wider transport team to ensure operational efficiency, regulatory compliance, and health and safety standards are consistently met. Key responsibilities include: Planning workloads in compliance with driver's hours and working time directive legislation Using geographical knowledge to maximise fleet efficiency Planning vehicle routes to minimise running costs and maximise revenue Briefing and de-briefing drivers at the start and end of shifts Supervising and managing driver workloads Sourcing additional drivers when required Reacting to route changes and re-routing as necessary Monitoring and ensuring KPIs are met Providing detailed and accurate shift handovers Maintaining clear and consistent communication with drivers and the depot Ensuring drivers have the correct paperwork Monitoring driver punctuality using transport software Handling driver queries both face to face and over the phone Keeping drivers informed of road issues and challenging delays to ensure on-time deliveries Working collaboratively within a team of planners to service the existing client base Liaising with the Transport Manager regarding vehicle maintenance schedules Liaising with Site Managers to obtain and provide key information such as ETAs The successful candidate will have: Previous experience working as a Transport Planner in a busy, fast-paced transport office Experience monitoring and managing drivers A solid understanding of transport operating systems Good knowledge of tachograph regulations Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
May 14, 2026
Full time
Transport Planner - NightsLocation: WarringtonSalary: £38,000 per annum 4 on 4 off We are currently seeking an experienced Transport Planner to join our Client based in Warrington. This is a key role responsible for controlling the efficient deployment and routing of delivery vehicles across the UK, ensuring high levels of customer service while maximising vehicle and driver utilisation within budget. As a Transport Planner, you will manage route planning, allocate resources effectively, and administer delivery performance metrics. You will work closely with drivers, site managers, and the wider transport team to ensure operational efficiency, regulatory compliance, and health and safety standards are consistently met. Key responsibilities include: Planning workloads in compliance with driver's hours and working time directive legislation Using geographical knowledge to maximise fleet efficiency Planning vehicle routes to minimise running costs and maximise revenue Briefing and de-briefing drivers at the start and end of shifts Supervising and managing driver workloads Sourcing additional drivers when required Reacting to route changes and re-routing as necessary Monitoring and ensuring KPIs are met Providing detailed and accurate shift handovers Maintaining clear and consistent communication with drivers and the depot Ensuring drivers have the correct paperwork Monitoring driver punctuality using transport software Handling driver queries both face to face and over the phone Keeping drivers informed of road issues and challenging delays to ensure on-time deliveries Working collaboratively within a team of planners to service the existing client base Liaising with the Transport Manager regarding vehicle maintenance schedules Liaising with Site Managers to obtain and provide key information such as ETAs The successful candidate will have: Previous experience working as a Transport Planner in a busy, fast-paced transport office Experience monitoring and managing drivers A solid understanding of transport operating systems Good knowledge of tachograph regulations Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
Senior Product Manager Location: London (Hybrid) About Swap Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence. At Swap, we're building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works. About the role We are seeking an experienced Product Manager - Cross Border to join our product organisation. In this role, you will lead product strategy, discovery, and delivery for capabilities that help merchants navigate complex international sales, starting with supporting their product catalog readiness, through enabling their online checkout experiences to accommodate for unique taxes and compliance aspects, all the way through execution and delivery of the fulfilment phases. You are expected to leverage AI for constant refinement of the various features and flows improving efficiency and value as well as handling user-facing experiences that simplify global selling. You will work cross-functionally with engineering, design, sales, compliance, operations, legal, and GTM teams to define and ship solutions that unlock value for merchants expanding their e-commerce footprint globally. What you'll do Define product vision & strategy: Shape the roadmap for global commerce products with a focus on cross-border pricing, duties & tax calculation, compliance, and an international wide set of regulatory aspects - all with a purpose of simplified selling and streamlined operations. Champion end-to-end ecommerce funnel tooling: Drive a SCRUM team in developing features that automate various steps and dimensions of both shopper and merchant facing experiences that required to complete and support a smooth and accurate cross-border shopping experience, focusing on financial and compliance accuracy to reduce merchant risk and negative surprise costs at delivery. Lead discovery & prioritisation: Conduct user research, gather requirements from stakeholders, and balance short-term merchant needs with long-term product strategies. Deliver scalable solutions: Partner with engineering and design to launch high-quality features that improve merchant operational workflows and customer checkout and post-checkout experiences across regions. Measure impact: Define success metrics, monitor product performance (e.g., conversion, compliance accuracy rates, landed cost precision), and iterate based on data. Cross-team communication: Coordinate with legal, operations, and partner teams to ensure global features meet regulatory and commercial requirements in diverse markets. Who you are Experienced product leader: 5+ years of product management experience in SaaS, compliance and/or e-commerce, with a history of shipping impactful global products. Cross-border domain knowledge: Understanding of international taxation (VAT/GST), import duties, trade compliance, and how these impact pricing and checkout experiences. Data-driven: Comfortable using quantitative and qualitative data to set priorities, test hypotheses, and drive decisions. Technical aptitude: Able to collaborate with engineering teams on APIs, integrations, and backend workflows, and translate complex requirements into clear specs. Customer-centric: Passionate about solving real merchant challenges and enhancing the global selling experience. Collaborative communicator: Excellent verbal and written communication; thrives in cross-functional environments. Nice to have Experience with e-commerce platforms (Shopify, SFCC, Magento/Adobe Commerce, BigCommerce). Prior work in tax/finance, trade compliance, or international logistics software. Familiarity with AI-empowered products or analytics tools. Exposure to products that operate in regulated or multi-jurisdiction environments. Benefits Competitive base salary. Stock options in a high-growth startup. Competitive PTO with public holidays additional. Private Health. Pension. Wellness benefits. Breakfast Mondays. Diversity & Equal Opportunities We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.
May 14, 2026
Full time
Senior Product Manager Location: London (Hybrid) About Swap Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence. At Swap, we're building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works. About the role We are seeking an experienced Product Manager - Cross Border to join our product organisation. In this role, you will lead product strategy, discovery, and delivery for capabilities that help merchants navigate complex international sales, starting with supporting their product catalog readiness, through enabling their online checkout experiences to accommodate for unique taxes and compliance aspects, all the way through execution and delivery of the fulfilment phases. You are expected to leverage AI for constant refinement of the various features and flows improving efficiency and value as well as handling user-facing experiences that simplify global selling. You will work cross-functionally with engineering, design, sales, compliance, operations, legal, and GTM teams to define and ship solutions that unlock value for merchants expanding their e-commerce footprint globally. What you'll do Define product vision & strategy: Shape the roadmap for global commerce products with a focus on cross-border pricing, duties & tax calculation, compliance, and an international wide set of regulatory aspects - all with a purpose of simplified selling and streamlined operations. Champion end-to-end ecommerce funnel tooling: Drive a SCRUM team in developing features that automate various steps and dimensions of both shopper and merchant facing experiences that required to complete and support a smooth and accurate cross-border shopping experience, focusing on financial and compliance accuracy to reduce merchant risk and negative surprise costs at delivery. Lead discovery & prioritisation: Conduct user research, gather requirements from stakeholders, and balance short-term merchant needs with long-term product strategies. Deliver scalable solutions: Partner with engineering and design to launch high-quality features that improve merchant operational workflows and customer checkout and post-checkout experiences across regions. Measure impact: Define success metrics, monitor product performance (e.g., conversion, compliance accuracy rates, landed cost precision), and iterate based on data. Cross-team communication: Coordinate with legal, operations, and partner teams to ensure global features meet regulatory and commercial requirements in diverse markets. Who you are Experienced product leader: 5+ years of product management experience in SaaS, compliance and/or e-commerce, with a history of shipping impactful global products. Cross-border domain knowledge: Understanding of international taxation (VAT/GST), import duties, trade compliance, and how these impact pricing and checkout experiences. Data-driven: Comfortable using quantitative and qualitative data to set priorities, test hypotheses, and drive decisions. Technical aptitude: Able to collaborate with engineering teams on APIs, integrations, and backend workflows, and translate complex requirements into clear specs. Customer-centric: Passionate about solving real merchant challenges and enhancing the global selling experience. Collaborative communicator: Excellent verbal and written communication; thrives in cross-functional environments. Nice to have Experience with e-commerce platforms (Shopify, SFCC, Magento/Adobe Commerce, BigCommerce). Prior work in tax/finance, trade compliance, or international logistics software. Familiarity with AI-empowered products or analytics tools. Exposure to products that operate in regulated or multi-jurisdiction environments. Benefits Competitive base salary. Stock options in a high-growth startup. Competitive PTO with public holidays additional. Private Health. Pension. Wellness benefits. Breakfast Mondays. Diversity & Equal Opportunities We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.
Our client, a fast-growing global robotics and aerospace company, is driving the development of cutting-edge uncrewed vehicles (drones) across air, land, and sea for dual-use applications. They are committed to pushing technological boundaries and delivering exceptional products that consistently exceed customer expectations. We are looking for a highly skilled and experienced Head of Vehicle Design to guide our design engineering team within our USV (Uncrewed Surface Vessel) production facility. This pivotal role involves leading a multidisciplinary team of mechanical, electrical, and software design engineers, ensuring the successful technical execution of our USV production efforts. You will be the key technical lead and interface between our USV production and R&D design engineering team, ensuring seamless collaboration and knowledge transfer. Working closely with the Programme Manager, you will translate customer technical requirements into actionable engineering tasks, while also providing critical insights into technical feasibility and innovation opportunities. As a leader, you will drive decision-making for the design engineering team, ensuring technical excellence and efficient problem-solving. This is a unique opportunity to contribute to cutting-edge uncrewed vehicles within a global aerospace and robotics company. Key Responsibilities: Technical Leadership: Set the technical vision for the UK engineering team, providing direction, mentorship, and oversight across all engineering disciplines (mechanical, electrical, software). Design Authority: Own and approve all major design decisions, system architectures, and technical documentation, ensuring they meet internal standards and customer requirements. System Architecture & Budget Ownership: Define and control the system architecture to balance capability, scalability, and cost. Align technical design choices with programme budgets, commercial constraints, and lifecycle cost targets. Standards & Quality: Establish and enforce engineering standards, processes, and quality benchmarks to ensure consistency, reliability, and regulatory compliance. Problem Solving: Lead the resolution of complex engineering challenges, de-risking the technical roadmap and unblocking delivery obstacles. Team Development: Support recruitment, onboarding, and career development of engineers within the UK. Set clear goals, deliver performance feedback, and foster a culture of accountability and growth. Innovation Culture: Promote continuous improvement, emerging technology adoption, and innovative thinking across the team. Stakeholder Engagement: Act as the technical interface between engineering and internal/external stakeholders, including product managers, OEM partners, and customers. Systems Integration Oversight: Guide best practices in UXV system integration, testing, and validation - from platform hardware through to AI-enabled autonomy and control systems. Risk Management: Identify technical and programme-level risks early, developing and driving mitigation strategies. Field & Product Performance: Monitor performance metrics from development through deployment, using trial feedback to inform iterative improvements. Communication & Reporting: Provide clear, concise technical updates and programme status to senior leadership, partners, and customers. Requirements Translation: Convert customer needs and business goals into actionable engineering plans and system specifications. Job Requirements: Bachelor's degree in Mechanical Engineering, Electrical Engineering, Software Engineering, or equivalent. Experience in design engineering, with significant experience in a leadership or technical lead role, preferably within a production or manufacturing environment. Demonstrated experience leading multidisciplinary engineering teams (mechanical, electrical, software). Strong understanding of USV systems, robotics, or complex electromechanical systems. Proven ability to translate customer requirements into technical specifications and lead design execution. Exceptional problem-solving skills and a strong analytical mindset. Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse teams across different geographical locations. Familiarity with design tools and methodologies relevant to mechanical, electrical, and software engineering. Experience with product lifecycle management (PLM) systems is an advantage. Willingness to undergo SC clearance as required. Benefits: Opportunity to lead and shape the design of cutting-edge uncrewed vehicles within a global aerospace and robotics company. Work within a fast-paced, innovative, and collaborative environment. Supportive leadership team and clear career development opportunities. Comprehensive benefits package. If you are an experienced and highly skilled professional ready to make a significant impact in the defence and security sector, we encourage you to apply now and join our client's dynamic team.
May 12, 2026
Full time
Our client, a fast-growing global robotics and aerospace company, is driving the development of cutting-edge uncrewed vehicles (drones) across air, land, and sea for dual-use applications. They are committed to pushing technological boundaries and delivering exceptional products that consistently exceed customer expectations. We are looking for a highly skilled and experienced Head of Vehicle Design to guide our design engineering team within our USV (Uncrewed Surface Vessel) production facility. This pivotal role involves leading a multidisciplinary team of mechanical, electrical, and software design engineers, ensuring the successful technical execution of our USV production efforts. You will be the key technical lead and interface between our USV production and R&D design engineering team, ensuring seamless collaboration and knowledge transfer. Working closely with the Programme Manager, you will translate customer technical requirements into actionable engineering tasks, while also providing critical insights into technical feasibility and innovation opportunities. As a leader, you will drive decision-making for the design engineering team, ensuring technical excellence and efficient problem-solving. This is a unique opportunity to contribute to cutting-edge uncrewed vehicles within a global aerospace and robotics company. Key Responsibilities: Technical Leadership: Set the technical vision for the UK engineering team, providing direction, mentorship, and oversight across all engineering disciplines (mechanical, electrical, software). Design Authority: Own and approve all major design decisions, system architectures, and technical documentation, ensuring they meet internal standards and customer requirements. System Architecture & Budget Ownership: Define and control the system architecture to balance capability, scalability, and cost. Align technical design choices with programme budgets, commercial constraints, and lifecycle cost targets. Standards & Quality: Establish and enforce engineering standards, processes, and quality benchmarks to ensure consistency, reliability, and regulatory compliance. Problem Solving: Lead the resolution of complex engineering challenges, de-risking the technical roadmap and unblocking delivery obstacles. Team Development: Support recruitment, onboarding, and career development of engineers within the UK. Set clear goals, deliver performance feedback, and foster a culture of accountability and growth. Innovation Culture: Promote continuous improvement, emerging technology adoption, and innovative thinking across the team. Stakeholder Engagement: Act as the technical interface between engineering and internal/external stakeholders, including product managers, OEM partners, and customers. Systems Integration Oversight: Guide best practices in UXV system integration, testing, and validation - from platform hardware through to AI-enabled autonomy and control systems. Risk Management: Identify technical and programme-level risks early, developing and driving mitigation strategies. Field & Product Performance: Monitor performance metrics from development through deployment, using trial feedback to inform iterative improvements. Communication & Reporting: Provide clear, concise technical updates and programme status to senior leadership, partners, and customers. Requirements Translation: Convert customer needs and business goals into actionable engineering plans and system specifications. Job Requirements: Bachelor's degree in Mechanical Engineering, Electrical Engineering, Software Engineering, or equivalent. Experience in design engineering, with significant experience in a leadership or technical lead role, preferably within a production or manufacturing environment. Demonstrated experience leading multidisciplinary engineering teams (mechanical, electrical, software). Strong understanding of USV systems, robotics, or complex electromechanical systems. Proven ability to translate customer requirements into technical specifications and lead design execution. Exceptional problem-solving skills and a strong analytical mindset. Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse teams across different geographical locations. Familiarity with design tools and methodologies relevant to mechanical, electrical, and software engineering. Experience with product lifecycle management (PLM) systems is an advantage. Willingness to undergo SC clearance as required. Benefits: Opportunity to lead and shape the design of cutting-edge uncrewed vehicles within a global aerospace and robotics company. Work within a fast-paced, innovative, and collaborative environment. Supportive leadership team and clear career development opportunities. Comprehensive benefits package. If you are an experienced and highly skilled professional ready to make a significant impact in the defence and security sector, we encourage you to apply now and join our client's dynamic team.
Customer Success Manager, Enterprise page is loaded Customer Success Manager, Enterpriseremote type: Remotelocations: London, GBR: Norfolk, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ500185 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About the Role: Our Customer Success Managers (CSMs) play a crucial role in building long-term, transformational partnerships with our strategic clients across the UK region, including key stakeholders within JLL's property management group. In this high-touch role, you will serve as the trusted advisor to senior stakeholders while leading end-to-end software implementations and serving as the primary point of contact for project delivery. You will drive value through deep product expertise, strategic business alignment, proactive relationship management, and hands-on implementation leadership.Key to these outcomes is your ability to develop deep, executive-level relationships with client stakeholders, understand their complex business objectives, and align our solutions to deliver measurable value through successful implementation and ongoing optimization. You will serve as strategic consultant, trusted advisor, and implementation project manager, orchestrating resources across our organization to ensure client success from implementation through long-term partnership. Roles and Responsibilities include: Customer Retention and Adoption Strategic Relationship Management: Build and nurture relationships at multiple levels within client organizations, from operational teams to senior leadership, establishing yourself as a trusted advisor throughout implementation and beyond. Multi-level Communication: Effectively communicate with diverse audiences - presenting project updates and business value to leadership while delivering practical training and technical guidance to implementation teams and end-users. End-user Engagement: Develop and implement targeted training programs, user workshops, and hands-on sessions that drive adoption and proficiency among day-to-day platform users during and post-implementation. Workflow Optimization & Testing: Design, test, and refine client workflows to ensure optimal system performance and user experience. Propose and implement workflow enhancements based on best practices and client-specific requirements. Data Analytics: Analyze and present comprehensive adoption metrics and implementation progress to stakeholders, translating data into actionable insights for different audience levels. Change Management Consulting: Partner with client stakeholders to develop effective change management strategies that drive user adoption and maximize value realization throughout the implementation process and beyond. Cross-functional Orchestration: Coordinate internal resources across Product, Support, Professional Services, and Sales teams to deliver comprehensive implementation solutions and address evolving client needs. Expansion Planning: Partner with Sales to identify strategic expansion opportunities within your client base post-implementation. Client Advocacy: Facilitate direct feedback loops between strategic clients and internal product teams, ensuring implementation insights influence product development and service delivery. Implementation Leadership & Project Management: Lead software implementations as the primary point of contact, project manager, and delivery manager for enterprise clients Develop comprehensive project plans, timelines, and resource allocation strategies for complex implementations Coordinate cross-functional implementation teams and manage project deliverables, milestones, and stakeholder communications Test and propose optimized workflows, configurations, and integrations tailored to client business processes Conduct thorough system testing, user acceptance testing coordination, and go-live planning Manage implementation risks, issues, and change requests while maintaining project scope and timeline integrity The successful candidate will demonstrate: Executive Presence & Strategic Communication: Exceptional ability to engage confidently with senior leaders throughout implementation and partnership phases, translating technical progress and business outcomes into compelling narratives that resonate with C-suite stakeholders while effectively communicating with diverse audiences from operational teams to executives. Technical Proficiency & Process Design: Strong ability to develop deep product knowledge, perform system configurations, design and test business workflows, conduct comprehensive testing scenarios, and provide hands-on troubleshooting and optimization guidance during implementation and ongoing support phases. Relationship Mastery & Consultative Approach: Proven track record of building and maintaining deep, trust-based relationships with senior stakeholders and project teams throughout complex implementation cycles, with ability to ask insightful questions, identify underlying business needs, and craft tailored solutions that address complex organizational challenges. Implementation & Project Management Excellence: Proven track record of leading complex software implementations as primary point of contact and delivery manager, with strong experience in project planning, testing protocols, workflow optimization, and managing timelines across enterprise environments with multiple stakeholders. Change Management & Cross-functional Leadership: Experience driving technology adoption across large organizations with diverse stakeholders during implementation phases, while effectively coordinating internal resources across Product, Support, Professional Services, and Sales teams to deliver comprehensive solutions. Regional Market Expertise & Cultural Adaptability: Excellence in adapting communication styles, project management approaches, and implementation methodologies to effectively engage with diverse cultural backgrounds across the UK region, with understanding of regional business practices and requirements (CRE Technology expertise preferred) . Location: Remote -London, GBR, Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For
May 11, 2026
Full time
Customer Success Manager, Enterprise page is loaded Customer Success Manager, Enterpriseremote type: Remotelocations: London, GBR: Norfolk, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ500185 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About the Role: Our Customer Success Managers (CSMs) play a crucial role in building long-term, transformational partnerships with our strategic clients across the UK region, including key stakeholders within JLL's property management group. In this high-touch role, you will serve as the trusted advisor to senior stakeholders while leading end-to-end software implementations and serving as the primary point of contact for project delivery. You will drive value through deep product expertise, strategic business alignment, proactive relationship management, and hands-on implementation leadership.Key to these outcomes is your ability to develop deep, executive-level relationships with client stakeholders, understand their complex business objectives, and align our solutions to deliver measurable value through successful implementation and ongoing optimization. You will serve as strategic consultant, trusted advisor, and implementation project manager, orchestrating resources across our organization to ensure client success from implementation through long-term partnership. Roles and Responsibilities include: Customer Retention and Adoption Strategic Relationship Management: Build and nurture relationships at multiple levels within client organizations, from operational teams to senior leadership, establishing yourself as a trusted advisor throughout implementation and beyond. Multi-level Communication: Effectively communicate with diverse audiences - presenting project updates and business value to leadership while delivering practical training and technical guidance to implementation teams and end-users. End-user Engagement: Develop and implement targeted training programs, user workshops, and hands-on sessions that drive adoption and proficiency among day-to-day platform users during and post-implementation. Workflow Optimization & Testing: Design, test, and refine client workflows to ensure optimal system performance and user experience. Propose and implement workflow enhancements based on best practices and client-specific requirements. Data Analytics: Analyze and present comprehensive adoption metrics and implementation progress to stakeholders, translating data into actionable insights for different audience levels. Change Management Consulting: Partner with client stakeholders to develop effective change management strategies that drive user adoption and maximize value realization throughout the implementation process and beyond. Cross-functional Orchestration: Coordinate internal resources across Product, Support, Professional Services, and Sales teams to deliver comprehensive implementation solutions and address evolving client needs. Expansion Planning: Partner with Sales to identify strategic expansion opportunities within your client base post-implementation. Client Advocacy: Facilitate direct feedback loops between strategic clients and internal product teams, ensuring implementation insights influence product development and service delivery. Implementation Leadership & Project Management: Lead software implementations as the primary point of contact, project manager, and delivery manager for enterprise clients Develop comprehensive project plans, timelines, and resource allocation strategies for complex implementations Coordinate cross-functional implementation teams and manage project deliverables, milestones, and stakeholder communications Test and propose optimized workflows, configurations, and integrations tailored to client business processes Conduct thorough system testing, user acceptance testing coordination, and go-live planning Manage implementation risks, issues, and change requests while maintaining project scope and timeline integrity The successful candidate will demonstrate: Executive Presence & Strategic Communication: Exceptional ability to engage confidently with senior leaders throughout implementation and partnership phases, translating technical progress and business outcomes into compelling narratives that resonate with C-suite stakeholders while effectively communicating with diverse audiences from operational teams to executives. Technical Proficiency & Process Design: Strong ability to develop deep product knowledge, perform system configurations, design and test business workflows, conduct comprehensive testing scenarios, and provide hands-on troubleshooting and optimization guidance during implementation and ongoing support phases. Relationship Mastery & Consultative Approach: Proven track record of building and maintaining deep, trust-based relationships with senior stakeholders and project teams throughout complex implementation cycles, with ability to ask insightful questions, identify underlying business needs, and craft tailored solutions that address complex organizational challenges. Implementation & Project Management Excellence: Proven track record of leading complex software implementations as primary point of contact and delivery manager, with strong experience in project planning, testing protocols, workflow optimization, and managing timelines across enterprise environments with multiple stakeholders. Change Management & Cross-functional Leadership: Experience driving technology adoption across large organizations with diverse stakeholders during implementation phases, while effectively coordinating internal resources across Product, Support, Professional Services, and Sales teams to deliver comprehensive solutions. Regional Market Expertise & Cultural Adaptability: Excellence in adapting communication styles, project management approaches, and implementation methodologies to effectively engage with diverse cultural backgrounds across the UK region, with understanding of regional business practices and requirements (CRE Technology expertise preferred) . Location: Remote -London, GBR, Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Head of Product Operations to join our growing team. The Head of Product Operations leads the strategic direction, execution, and continuous improvement of the regional product operations function, ensuring alignment with the organisation's overarching goals. This role is accountable for defining and delivering the product development roadmap, managing cross-functional collaboration, and driving innovation across products and services within scope, time, and budget constraints. A key responsibility includes working with the LOB Directors and Product Managers to develop robust business cases to support new product investments and enhancements. The role also provides visionary leadership to a team of product owners, fostering a high-performance culture through coaching, mentoring, and professional development. Day to Day You'll Be: Product Owner Leadership: Manage and develop a team of Product Owners. Oversee their responsibilities including: Acting as subject matter experts for their respective products Engaging and managing stakeholders Ensuring adherence to the Product Development Lifecycle (PDLC) Managing product risks and backlogs Leading backlog refinement and translating business requirements into acceptance criteria Maintaining product documentation and collateral Providing third-line support for product-related queries and issues Agile Release Train (ART) Management: Lead and manage the Agile Release Train (ART) for the UK Solutions Team, encompassing Credit, Fraud, Decisioning, and Data Loading domains. Ensure alignment of ART activities with strategic objectives and delivery timelines. Portfolio Prioritisation & Planning: Maintain a centralised and transparent list of ART priorities. Collaborate with product heads to define and sequence product development roadmaps in a logical and disciplined manner. Product Prioritisation Meetings: There are regular Product Prioritisation meetings which are co-ordinated with the Product Managers, Product Owners and Architects, to ensure that as well as functional enhancements, technical are also fed in. These priority lists are then used as the main feed for the Delivery Schedules. Product Performance & Insights: Deliver regular product performance reporting and dashboards, covering key metrics such as revenue, cost, usage, versioning, and quality. Use insights to inform strategic decisions and continuous improvement. Product Operations Coordination: Collaborate with global Product Operations teams to ensure accurate alignment of product codes with the appropriate product families and provide timely updates for inclusion in global delivery reports. Solutions Strategy (3YP) Coordination: Manage the Solutions 3YP process annually, collaborating closing with the Solutions Leadership team, and lead the interlock process with Sales and Technology. Manage the process of quarterly review and reporting of progress of the run and grow initiatives. Infrastructure & Operations: Update meeting which provides updates on Infrastructure deliveries which is a key meeting for identifying things which are going to hit / impact product. Business Case Delivery for Emerging Solutions: Develop business cases and manage PDLC process for emerging solutions which are coming into the UK that do not align to an existing business line. Monthly Reporting: Monthly/quarterly update and KPI reporting for the Exec, co-ordinating with stakeholders across the business to complete. Quarterly Delivery Schedule Co-ordination: Ensure that the delivery schedules are co-ordinated and locked in each quarter, that impacting items across functional areas are aligned and considered, interlocking with all line of business leaders. Co-ordination / Setting up Cross Functional: Co-ordinating any items which require cross functional involvement (a right hand to the CPO for many activities). Product (Product Solutions) - Risk Management: Management of Risk Register and Monthly Attestation for the area. Committee Meeting Attendance: Represent Solutions at Operational Resilience subcommittee, Matrix Oversight Committee, PDC, PAC and EURMC. Essential Skills & Experience: Proven Leadership Demonstrated experience in leading and developing high-performing product development teams, fostering collaboration and accountability. Product Development Expertise Strong background in delivering products within software development or infrastructure environments, with a focus on quality, scalability, and user value. Strategic Execution Track record of successfully defining and executing product development strategies and translating them into actionable roadmaps. Agile Methodologies Hands-on experience working within agile frameworks (e.g., Scrum, SAFe), with a deep understanding of agile principles and practices. Financial Acumen Experience in setting and managing budgets, with the ability to monitor financial performance and ensure alignment with business objectives. Stakeholder Management Ability to influence decision makers and delivery teams at all levels of seniority to ensure delivery to plan and within budget, often negotiating across conflicting priorities. Methodical and Organised Running a portfolio of many products across several business lines and managing stakeholders globally requires meticulous attention to detail, rigorous application of effective processes and well organised systems. Desirable Skills & Experience: Technical Foundation Background in a technology-related discipline, enabling effective communication with technical teams and informed decision-making. Regulated Industry Background Experience working in regulated sectors, with an understanding of compliance, governance, and risk management requirements. Matrix Organisation Experience Comfortable operating within a matrixed environment, with the ability to influence and collaborate across multiple teams and reporting lines. Service Management Familiarity Knowledge of service management frameworks (e.g., ITIL), with an appreciation for operational excellence and service delivery standards. Market Awareness Understanding of the industries and markets in which TransUnion operates, including trends, customer needs, and competitive landscape. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies click apply for full job details
Oct 07, 2025
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Head of Product Operations to join our growing team. The Head of Product Operations leads the strategic direction, execution, and continuous improvement of the regional product operations function, ensuring alignment with the organisation's overarching goals. This role is accountable for defining and delivering the product development roadmap, managing cross-functional collaboration, and driving innovation across products and services within scope, time, and budget constraints. A key responsibility includes working with the LOB Directors and Product Managers to develop robust business cases to support new product investments and enhancements. The role also provides visionary leadership to a team of product owners, fostering a high-performance culture through coaching, mentoring, and professional development. Day to Day You'll Be: Product Owner Leadership: Manage and develop a team of Product Owners. Oversee their responsibilities including: Acting as subject matter experts for their respective products Engaging and managing stakeholders Ensuring adherence to the Product Development Lifecycle (PDLC) Managing product risks and backlogs Leading backlog refinement and translating business requirements into acceptance criteria Maintaining product documentation and collateral Providing third-line support for product-related queries and issues Agile Release Train (ART) Management: Lead and manage the Agile Release Train (ART) for the UK Solutions Team, encompassing Credit, Fraud, Decisioning, and Data Loading domains. Ensure alignment of ART activities with strategic objectives and delivery timelines. Portfolio Prioritisation & Planning: Maintain a centralised and transparent list of ART priorities. Collaborate with product heads to define and sequence product development roadmaps in a logical and disciplined manner. Product Prioritisation Meetings: There are regular Product Prioritisation meetings which are co-ordinated with the Product Managers, Product Owners and Architects, to ensure that as well as functional enhancements, technical are also fed in. These priority lists are then used as the main feed for the Delivery Schedules. Product Performance & Insights: Deliver regular product performance reporting and dashboards, covering key metrics such as revenue, cost, usage, versioning, and quality. Use insights to inform strategic decisions and continuous improvement. Product Operations Coordination: Collaborate with global Product Operations teams to ensure accurate alignment of product codes with the appropriate product families and provide timely updates for inclusion in global delivery reports. Solutions Strategy (3YP) Coordination: Manage the Solutions 3YP process annually, collaborating closing with the Solutions Leadership team, and lead the interlock process with Sales and Technology. Manage the process of quarterly review and reporting of progress of the run and grow initiatives. Infrastructure & Operations: Update meeting which provides updates on Infrastructure deliveries which is a key meeting for identifying things which are going to hit / impact product. Business Case Delivery for Emerging Solutions: Develop business cases and manage PDLC process for emerging solutions which are coming into the UK that do not align to an existing business line. Monthly Reporting: Monthly/quarterly update and KPI reporting for the Exec, co-ordinating with stakeholders across the business to complete. Quarterly Delivery Schedule Co-ordination: Ensure that the delivery schedules are co-ordinated and locked in each quarter, that impacting items across functional areas are aligned and considered, interlocking with all line of business leaders. Co-ordination / Setting up Cross Functional: Co-ordinating any items which require cross functional involvement (a right hand to the CPO for many activities). Product (Product Solutions) - Risk Management: Management of Risk Register and Monthly Attestation for the area. Committee Meeting Attendance: Represent Solutions at Operational Resilience subcommittee, Matrix Oversight Committee, PDC, PAC and EURMC. Essential Skills & Experience: Proven Leadership Demonstrated experience in leading and developing high-performing product development teams, fostering collaboration and accountability. Product Development Expertise Strong background in delivering products within software development or infrastructure environments, with a focus on quality, scalability, and user value. Strategic Execution Track record of successfully defining and executing product development strategies and translating them into actionable roadmaps. Agile Methodologies Hands-on experience working within agile frameworks (e.g., Scrum, SAFe), with a deep understanding of agile principles and practices. Financial Acumen Experience in setting and managing budgets, with the ability to monitor financial performance and ensure alignment with business objectives. Stakeholder Management Ability to influence decision makers and delivery teams at all levels of seniority to ensure delivery to plan and within budget, often negotiating across conflicting priorities. Methodical and Organised Running a portfolio of many products across several business lines and managing stakeholders globally requires meticulous attention to detail, rigorous application of effective processes and well organised systems. Desirable Skills & Experience: Technical Foundation Background in a technology-related discipline, enabling effective communication with technical teams and informed decision-making. Regulated Industry Background Experience working in regulated sectors, with an understanding of compliance, governance, and risk management requirements. Matrix Organisation Experience Comfortable operating within a matrixed environment, with the ability to influence and collaborate across multiple teams and reporting lines. Service Management Familiarity Knowledge of service management frameworks (e.g., ITIL), with an appreciation for operational excellence and service delivery standards. Market Awareness Understanding of the industries and markets in which TransUnion operates, including trends, customer needs, and competitive landscape. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies click apply for full job details
ROLE SUMMARY: The Technical Programme Lead (TPL) is responsible for owning and delivering all aspects of technical solution delivery for key customers in the City of London. The TPL plays a key role in delivering the company's safety and security technology solutions and services working with the Technical Consultants to ensure customer objectives are met and exceeded. Their primary objective is to ensure that projects are completed efficiently, within budget, and according to specified deadlines, overseeing all aspects of a project, from initiation to closure, and serve as the main point of contact for stakeholders and team members. This role will report to the Operations Director - Public Services and include a programme of training and development to assist the individual as required, but also with a view to future progression and succession planning. KEY RESPONSIBILITIES: Project Planning and Initiation: Work with the customer and North team to develop solutions to address customer challenges. Define project scope, objectives, and deliverables in collaboration with stakeholders. Develop project plans, timelines, and schedules using appropriate project management tools and methodologies. Identify project resources, including personnel, budget, equipment, and materials required for successful project execution. Conduct project kick-off meetings to communicate project objectives, roles, and responsibilities to team members. Resource Management: Allocate resources effectively to ensure project tasks are completed on time and within budget. Coordinate with department managers or resource managers to secure necessary personnel for project teams. Monitor resource utilization and adjust allocations as needed to address project requirements or constraints. Risk Management: Identify potential risks and uncertainties that may impact project success. Develop risk management plans to mitigate and address identified risks. Regularly assess and monitor project risks throughout the project lifecycle, implementing contingency plans as necessary. Communication and Stakeholder Management: Serve as the primary point of contact for all project-related communications. Facilitate effective communication between stakeholders, team members, and clients throughout the project lifecycle. Provide regular project updates, progress reports, and status briefings to stakeholders and senior management. Quality Assurance: Establish quality standards and metrics for project deliverables. Monitor project progress and performance to ensure compliance with quality requirements. Conduct regular quality reviews and inspections to identify and address any deviations or deficiencies. Budget and Cost Management: Develop project budgets and cost estimates, considering resource requirements, overhead costs, and other expenses. Monitor project expenditures and track against budget allocations. Identify cost-saving opportunities and implement measures to optimize project spending. Prepare and present monthly financial reports Change Management: Manage changes to project scope, schedule, or objectives through formal change control processes. Assess the impact of proposed changes on project resources, timelines, and deliverables. Communicate changes to stakeholders and obtain necessary approvals before implementation. Team Leadership and Motivation: Provide leadership and direction to project teams, fostering a collaborative and high-performance work environment. Set clear expectations for team members and establish accountability for project tasks and deliverables. Motivate and inspire team members to achieve project goals and overcome challenges. Closure and Evaluation: Ensure successful project closure by completing all required deliverables and obtaining formal acceptance from stakeholders. Conduct post-project reviews and evaluations to assess project performance, identify lessons learned, and document best practices for future projects. Archive project documentation, including lessons learned, for future reference and knowledge sharing. Site Management & Health & Safety Assume overall responsibility for effective site management, ensuring a safe and productive working environment. Act as or oversee the role of Principal Contractor under the Construction (Design and Management) Regulations (CDM) 2015, ensuring all duties are discharged effectively. Develop and enforce site-specific health and safety plans, method statements, and risk assessments. Manage temporary works requirements, including effective compound management and site logistics. Conduct regular site inspections and audits, addressing any non-compliance promptly. Qualifications SKILLS AND EXPERIENCE: Ideally qualified to diploma level Sound understanding of network infrastructure to underpin integrated security solutions including perimeter firewalls, core switches, distribution switches, and edge switches Experience working with virtual environments such as Microsoft Hyper-V/VMWare Experienced in implementing complex integrated security systems technologies e.g., Gallagher, Genetec, Lenel, Veracity, Milestone, etc. Experience with Enterprise Grade VMS and Access Control systems such as Genetec and Milestone Experience in integrating large security systems into one single pane of glass. APM, PRINCE2 or equivalent certification essential. Proven experience managing projects of varying complexity and size, preferably in a relevant industry or domain. Strong leadership, communication, and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders. Proficient in project management tools and software, such as Microsoft Project. Solid understanding of project management methodologies, such as Agile, Waterfall, or Hybrid approaches. Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Analytical mindset with the ability to identify problems, evaluate options, and implement effective solutions. Knowledge of risk management, quality assurance, and change management principles and practices. Understanding of current legislation covering safety, health, environment, and quality standards and effective compliance, including industry specific knowledge areas. Adaptability and resilience to navigate through uncertainties, setbacks, and changing project requirements. Commitment to continuous learning and professional development in the field of project management. Genetec and Gallagher certification an advantage Enhanced DBS clearance (for working in public sector environments) NPPV3 or SC clearance may be required for work in some public sector environments. Full UK driving licence.
Oct 07, 2025
Full time
ROLE SUMMARY: The Technical Programme Lead (TPL) is responsible for owning and delivering all aspects of technical solution delivery for key customers in the City of London. The TPL plays a key role in delivering the company's safety and security technology solutions and services working with the Technical Consultants to ensure customer objectives are met and exceeded. Their primary objective is to ensure that projects are completed efficiently, within budget, and according to specified deadlines, overseeing all aspects of a project, from initiation to closure, and serve as the main point of contact for stakeholders and team members. This role will report to the Operations Director - Public Services and include a programme of training and development to assist the individual as required, but also with a view to future progression and succession planning. KEY RESPONSIBILITIES: Project Planning and Initiation: Work with the customer and North team to develop solutions to address customer challenges. Define project scope, objectives, and deliverables in collaboration with stakeholders. Develop project plans, timelines, and schedules using appropriate project management tools and methodologies. Identify project resources, including personnel, budget, equipment, and materials required for successful project execution. Conduct project kick-off meetings to communicate project objectives, roles, and responsibilities to team members. Resource Management: Allocate resources effectively to ensure project tasks are completed on time and within budget. Coordinate with department managers or resource managers to secure necessary personnel for project teams. Monitor resource utilization and adjust allocations as needed to address project requirements or constraints. Risk Management: Identify potential risks and uncertainties that may impact project success. Develop risk management plans to mitigate and address identified risks. Regularly assess and monitor project risks throughout the project lifecycle, implementing contingency plans as necessary. Communication and Stakeholder Management: Serve as the primary point of contact for all project-related communications. Facilitate effective communication between stakeholders, team members, and clients throughout the project lifecycle. Provide regular project updates, progress reports, and status briefings to stakeholders and senior management. Quality Assurance: Establish quality standards and metrics for project deliverables. Monitor project progress and performance to ensure compliance with quality requirements. Conduct regular quality reviews and inspections to identify and address any deviations or deficiencies. Budget and Cost Management: Develop project budgets and cost estimates, considering resource requirements, overhead costs, and other expenses. Monitor project expenditures and track against budget allocations. Identify cost-saving opportunities and implement measures to optimize project spending. Prepare and present monthly financial reports Change Management: Manage changes to project scope, schedule, or objectives through formal change control processes. Assess the impact of proposed changes on project resources, timelines, and deliverables. Communicate changes to stakeholders and obtain necessary approvals before implementation. Team Leadership and Motivation: Provide leadership and direction to project teams, fostering a collaborative and high-performance work environment. Set clear expectations for team members and establish accountability for project tasks and deliverables. Motivate and inspire team members to achieve project goals and overcome challenges. Closure and Evaluation: Ensure successful project closure by completing all required deliverables and obtaining formal acceptance from stakeholders. Conduct post-project reviews and evaluations to assess project performance, identify lessons learned, and document best practices for future projects. Archive project documentation, including lessons learned, for future reference and knowledge sharing. Site Management & Health & Safety Assume overall responsibility for effective site management, ensuring a safe and productive working environment. Act as or oversee the role of Principal Contractor under the Construction (Design and Management) Regulations (CDM) 2015, ensuring all duties are discharged effectively. Develop and enforce site-specific health and safety plans, method statements, and risk assessments. Manage temporary works requirements, including effective compound management and site logistics. Conduct regular site inspections and audits, addressing any non-compliance promptly. Qualifications SKILLS AND EXPERIENCE: Ideally qualified to diploma level Sound understanding of network infrastructure to underpin integrated security solutions including perimeter firewalls, core switches, distribution switches, and edge switches Experience working with virtual environments such as Microsoft Hyper-V/VMWare Experienced in implementing complex integrated security systems technologies e.g., Gallagher, Genetec, Lenel, Veracity, Milestone, etc. Experience with Enterprise Grade VMS and Access Control systems such as Genetec and Milestone Experience in integrating large security systems into one single pane of glass. APM, PRINCE2 or equivalent certification essential. Proven experience managing projects of varying complexity and size, preferably in a relevant industry or domain. Strong leadership, communication, and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders. Proficient in project management tools and software, such as Microsoft Project. Solid understanding of project management methodologies, such as Agile, Waterfall, or Hybrid approaches. Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Analytical mindset with the ability to identify problems, evaluate options, and implement effective solutions. Knowledge of risk management, quality assurance, and change management principles and practices. Understanding of current legislation covering safety, health, environment, and quality standards and effective compliance, including industry specific knowledge areas. Adaptability and resilience to navigate through uncertainties, setbacks, and changing project requirements. Commitment to continuous learning and professional development in the field of project management. Genetec and Gallagher certification an advantage Enhanced DBS clearance (for working in public sector environments) NPPV3 or SC clearance may be required for work in some public sector environments. Full UK driving licence.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing and Sales Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 06, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing and Sales Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Sir Robert McAlpine has secured a prestigious contract to construct a state-of-the-art Battery Manufacturing Facility. The initial phase of the project includes the design and construction of a new 15GWh lithium-ion battery facility, ancillary buildings, and site-wide external works. This Package Manager role will be looking after work concrete work packages as part of our £800m project. Why join us? In the 155 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us. The Package Manager role - Concrete Reporting to the Project Manager you will be a responsible for the management of trade-contractor packages within the infrastructure and substructure team, leading a team of engineers and subcontractors to deliver the project to the highest possible standard of safety and performance. We are looking for someone who; Takes ownership of their package and ensures all works are planned, safe, and the site within their package area is clean and organised. A 'boots on the ground' mentality to promote a culture of safety leadership and ensure all works are being carried out as planned and safely. Plans and oversees all logistical requirements within their package, liaising the Works Manager and Logistics Contractor. Produces short-term programmes and phase plans to accelerator works or mitigate issues to ensure on-time delivery in line with the accepted programme. Progress monitoring and performance, planned vs. actual, metrics, and understanding trends arising, and reporting programme implications to the Project Manager and package planner. Collaborates with other members of the infrastructure team and thinks of the 'big picture'. Responsible for the technical aspects and compliance of the package with the contract documents and construction issue, specifications and drawings. Reviews and approves Inspection and Test Plans. Conducts and records quality inspections using FieldView. Manages technical submittals and requests for information within their package scope. Ensures the package meets their requirements with respect to scope of works and sub-contract requirements and understands SRMs obligations. Records key events and activities. Promotes and encourages the SRM Build Sure culture. Your profile Strong Leadership skills Experience delivering multi-million-pound building projects. Managed structural steelwork and façade packages for multiple high-profile projects, ensuring that work was completed to the highest standards of quality and safety. Managed subcontractors for steel fabrication and façade installation, ensuring timely delivery and adherence to contract terms. Led weekly progress meetings, providing detailed reports on the status of packages, identifying delays, and implementing corrective actions. Oversaw the procurement of materials, negotiating with suppliers to secure competitive pricing while maintaining high quality. Worked closely with the design and engineering teams to resolve any technical challenges during the construction phase. Managed site activities and coordinated with the safety manager to ensure all structural steelwork and façade installation activities were carried out in compliance with health and safety regulations Experience with NEC contracts and the management of Early Warning Notices and Compensation Events. Good knowledge of building products, construction details and relevant rules, regulations and quality standards Familiarity with construction software package - FieldView, 4P, Dalux, and Asta are desirable. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage . Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Oct 05, 2025
Full time
Sir Robert McAlpine has secured a prestigious contract to construct a state-of-the-art Battery Manufacturing Facility. The initial phase of the project includes the design and construction of a new 15GWh lithium-ion battery facility, ancillary buildings, and site-wide external works. This Package Manager role will be looking after work concrete work packages as part of our £800m project. Why join us? In the 155 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us. The Package Manager role - Concrete Reporting to the Project Manager you will be a responsible for the management of trade-contractor packages within the infrastructure and substructure team, leading a team of engineers and subcontractors to deliver the project to the highest possible standard of safety and performance. We are looking for someone who; Takes ownership of their package and ensures all works are planned, safe, and the site within their package area is clean and organised. A 'boots on the ground' mentality to promote a culture of safety leadership and ensure all works are being carried out as planned and safely. Plans and oversees all logistical requirements within their package, liaising the Works Manager and Logistics Contractor. Produces short-term programmes and phase plans to accelerator works or mitigate issues to ensure on-time delivery in line with the accepted programme. Progress monitoring and performance, planned vs. actual, metrics, and understanding trends arising, and reporting programme implications to the Project Manager and package planner. Collaborates with other members of the infrastructure team and thinks of the 'big picture'. Responsible for the technical aspects and compliance of the package with the contract documents and construction issue, specifications and drawings. Reviews and approves Inspection and Test Plans. Conducts and records quality inspections using FieldView. Manages technical submittals and requests for information within their package scope. Ensures the package meets their requirements with respect to scope of works and sub-contract requirements and understands SRMs obligations. Records key events and activities. Promotes and encourages the SRM Build Sure culture. Your profile Strong Leadership skills Experience delivering multi-million-pound building projects. Managed structural steelwork and façade packages for multiple high-profile projects, ensuring that work was completed to the highest standards of quality and safety. Managed subcontractors for steel fabrication and façade installation, ensuring timely delivery and adherence to contract terms. Led weekly progress meetings, providing detailed reports on the status of packages, identifying delays, and implementing corrective actions. Oversaw the procurement of materials, negotiating with suppliers to secure competitive pricing while maintaining high quality. Worked closely with the design and engineering teams to resolve any technical challenges during the construction phase. Managed site activities and coordinated with the safety manager to ensure all structural steelwork and façade installation activities were carried out in compliance with health and safety regulations Experience with NEC contracts and the management of Early Warning Notices and Compensation Events. Good knowledge of building products, construction details and relevant rules, regulations and quality standards Familiarity with construction software package - FieldView, 4P, Dalux, and Asta are desirable. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage . Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Sir Robert McAlpine has secured a prestigious contract to construct a state-of-the-art Battery Manufacturing Facility. The initial phase of the project includes the design and construction of a new 15GWh lithium-ion battery facility, ancillary buildings, and site-wide external works. This Package Manager role will be looking after work concrete work packages as part of our £800m project. Why join us? In the 155 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us. The Package Manager role - Concrete Reporting to the Project Manager you will be a responsible for the management of trade-contractor packages within the infrastructure and substructure team, leading a team of engineers and subcontractors to deliver the project to the highest possible standard of safety and performance. We are looking for someone who; Takes ownership of their package and ensures all works are planned, safe, and the site within their package area is clean and organised. A 'boots on the ground' mentality to promote a culture of safety leadership and ensure all works are being carried out as planned and safely. Plans and oversees all logistical requirements within their package, liaising the Works Manager and Logistics Contractor. Produces short-term programmes and phase plans to accelerator works or mitigate issues to ensure on-time delivery in line with the accepted programme. Progress monitoring and performance, planned vs. actual, metrics, and understanding trends arising, and reporting programme implications to the Project Manager and package planner. Collaborates with other members of the infrastructure team and thinks of the 'big picture'. Responsible for the technical aspects and compliance of the package with the contract documents and construction issue, specifications and drawings. Reviews and approves Inspection and Test Plans. Conducts and records quality inspections using FieldView. Manages technical submittals and requests for information within their package scope. Ensures the package meets their requirements with respect to scope of works and sub-contract requirements and understands SRMs obligations. Records key events and activities. Promotes and encourages the SRM Build Sure culture. Your profile Strong Leadership skills Experience delivering multi-million-pound building projects. Managed structural steelwork and façade packages for multiple high-profile projects, ensuring that work was completed to the highest standards of quality and safety. Managed subcontractors for steel fabrication and façade installation, ensuring timely delivery and adherence to contract terms. Led weekly progress meetings, providing detailed reports on the status of packages, identifying delays, and implementing corrective actions. Oversaw the procurement of materials, negotiating with suppliers to secure competitive pricing while maintaining high quality. Worked closely with the design and engineering teams to resolve any technical challenges during the construction phase. Managed site activities and coordinated with the safety manager to ensure all structural steelwork and façade installation activities were carried out in compliance with health and safety regulations Experience with NEC contracts and the management of Early Warning Notices and Compensation Events. Good knowledge of building products, construction details and relevant rules, regulations and quality standards Familiarity with construction software package - FieldView, 4P, Dalux, and Asta are desirable. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage . Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Oct 05, 2025
Full time
Sir Robert McAlpine has secured a prestigious contract to construct a state-of-the-art Battery Manufacturing Facility. The initial phase of the project includes the design and construction of a new 15GWh lithium-ion battery facility, ancillary buildings, and site-wide external works. This Package Manager role will be looking after work concrete work packages as part of our £800m project. Why join us? In the 155 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us. The Package Manager role - Concrete Reporting to the Project Manager you will be a responsible for the management of trade-contractor packages within the infrastructure and substructure team, leading a team of engineers and subcontractors to deliver the project to the highest possible standard of safety and performance. We are looking for someone who; Takes ownership of their package and ensures all works are planned, safe, and the site within their package area is clean and organised. A 'boots on the ground' mentality to promote a culture of safety leadership and ensure all works are being carried out as planned and safely. Plans and oversees all logistical requirements within their package, liaising the Works Manager and Logistics Contractor. Produces short-term programmes and phase plans to accelerator works or mitigate issues to ensure on-time delivery in line with the accepted programme. Progress monitoring and performance, planned vs. actual, metrics, and understanding trends arising, and reporting programme implications to the Project Manager and package planner. Collaborates with other members of the infrastructure team and thinks of the 'big picture'. Responsible for the technical aspects and compliance of the package with the contract documents and construction issue, specifications and drawings. Reviews and approves Inspection and Test Plans. Conducts and records quality inspections using FieldView. Manages technical submittals and requests for information within their package scope. Ensures the package meets their requirements with respect to scope of works and sub-contract requirements and understands SRMs obligations. Records key events and activities. Promotes and encourages the SRM Build Sure culture. Your profile Strong Leadership skills Experience delivering multi-million-pound building projects. Managed structural steelwork and façade packages for multiple high-profile projects, ensuring that work was completed to the highest standards of quality and safety. Managed subcontractors for steel fabrication and façade installation, ensuring timely delivery and adherence to contract terms. Led weekly progress meetings, providing detailed reports on the status of packages, identifying delays, and implementing corrective actions. Oversaw the procurement of materials, negotiating with suppliers to secure competitive pricing while maintaining high quality. Worked closely with the design and engineering teams to resolve any technical challenges during the construction phase. Managed site activities and coordinated with the safety manager to ensure all structural steelwork and façade installation activities were carried out in compliance with health and safety regulations Experience with NEC contracts and the management of Early Warning Notices and Compensation Events. Good knowledge of building products, construction details and relevant rules, regulations and quality standards Familiarity with construction software package - FieldView, 4P, Dalux, and Asta are desirable. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage . Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Sir Robert McAlpine has secured a prestigious contract to construct a state-of-the-art Battery Manufacturing Facility. The initial phase of the project includes the design and construction of a new 15GWh lithium-ion battery facility, ancillary buildings, and site-wide external works. This Package Manager role will be looking after work concrete work packages as part of our £800m project. Why join us? In the 155 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us. The Package Manager role - Facade and roofing Reporting to the Project Manager you will be a responsible for the management of trade-contractor packages within the infrastructure and substructure team, leading a team of engineers and subcontractors to deliver the project to the highest possible standard of safety and performance. We are looking for someone who; Takes ownership of their package and ensures all works are planned, safe, and the site within their package area is clean and organised. A 'boots on the ground' mentality to promote a culture of safety leadership and ensure all works are being carried out as planned and safely. Plans and oversees all logistical requirements within their package, liaising the Works Manager and Logistics Contractor. Produces short-term programmes and phase plans to accelerator works or mitigate issues to ensure on-time delivery in line with the accepted programme. Progress monitoring and performance, planned vs. actual, metrics, and understanding trends arising, and reporting programme implications to the Project Manager and package planner. Collaborates with other members of the infrastructure team and thinks of the 'big picture'. Responsible for the technical aspects and compliance of the package with the contract documents and construction issue, specifications and drawings. Reviews and approves Inspection and Test Plans. Conducts and records quality inspections using FieldView. Manages technical submittals and requests for information within their package scope. Ensures the package meets their requirements with respect to scope of works and sub-contract requirements and understands SRMs obligations. Records key events and activities. Promotes and encourages the SRM Build Sure culture. Your profile Strong Leadership skills Experience delivering multi-million-pound building projects. Managed structural steelwork and façade packages for multiple high-profile projects, ensuring that work was completed to the highest standards of quality and safety. Managed subcontractors for steel fabrication and façade installation, ensuring timely delivery and adherence to contract terms. Led weekly progress meetings, providing detailed reports on the status of packages, identifying delays, and implementing corrective actions. Oversaw the procurement of materials, negotiating with suppliers to secure competitive pricing while maintaining high quality. Worked closely with the design and engineering teams to resolve any technical challenges during the construction phase. Managed site activities and coordinated with the safety manager to ensure all structural steelwork and façade installation activities were carried out in compliance with health and safety regulations Experience with NEC contracts and the management of Early Warning Notices and Compensation Events. Good knowledge of building products, construction details and relevant rules, regulations and quality standards Familiarity with construction software package - FieldView, 4P, Dalux, and Asta are desirable. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage . Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Oct 05, 2025
Full time
Sir Robert McAlpine has secured a prestigious contract to construct a state-of-the-art Battery Manufacturing Facility. The initial phase of the project includes the design and construction of a new 15GWh lithium-ion battery facility, ancillary buildings, and site-wide external works. This Package Manager role will be looking after work concrete work packages as part of our £800m project. Why join us? In the 155 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us. The Package Manager role - Facade and roofing Reporting to the Project Manager you will be a responsible for the management of trade-contractor packages within the infrastructure and substructure team, leading a team of engineers and subcontractors to deliver the project to the highest possible standard of safety and performance. We are looking for someone who; Takes ownership of their package and ensures all works are planned, safe, and the site within their package area is clean and organised. A 'boots on the ground' mentality to promote a culture of safety leadership and ensure all works are being carried out as planned and safely. Plans and oversees all logistical requirements within their package, liaising the Works Manager and Logistics Contractor. Produces short-term programmes and phase plans to accelerator works or mitigate issues to ensure on-time delivery in line with the accepted programme. Progress monitoring and performance, planned vs. actual, metrics, and understanding trends arising, and reporting programme implications to the Project Manager and package planner. Collaborates with other members of the infrastructure team and thinks of the 'big picture'. Responsible for the technical aspects and compliance of the package with the contract documents and construction issue, specifications and drawings. Reviews and approves Inspection and Test Plans. Conducts and records quality inspections using FieldView. Manages technical submittals and requests for information within their package scope. Ensures the package meets their requirements with respect to scope of works and sub-contract requirements and understands SRMs obligations. Records key events and activities. Promotes and encourages the SRM Build Sure culture. Your profile Strong Leadership skills Experience delivering multi-million-pound building projects. Managed structural steelwork and façade packages for multiple high-profile projects, ensuring that work was completed to the highest standards of quality and safety. Managed subcontractors for steel fabrication and façade installation, ensuring timely delivery and adherence to contract terms. Led weekly progress meetings, providing detailed reports on the status of packages, identifying delays, and implementing corrective actions. Oversaw the procurement of materials, negotiating with suppliers to secure competitive pricing while maintaining high quality. Worked closely with the design and engineering teams to resolve any technical challenges during the construction phase. Managed site activities and coordinated with the safety manager to ensure all structural steelwork and façade installation activities were carried out in compliance with health and safety regulations Experience with NEC contracts and the management of Early Warning Notices and Compensation Events. Good knowledge of building products, construction details and relevant rules, regulations and quality standards Familiarity with construction software package - FieldView, 4P, Dalux, and Asta are desirable. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage . Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Sir Robert McAlpine has secured a prestigious contract to construct a state-of-the-art Battery Manufacturing Facility. The initial phase of the project includes the design and construction of a new 15GWh lithium-ion battery facility, ancillary buildings, and site-wide external works. This Package Manager role will be looking after work concrete work packages as part of our £800m project. Why join us? In the 155 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us. The Package Manager role - Concrete Reporting to the Project Manager you will be a responsible for the management of trade-contractor packages within the infrastructure and substructure team, leading a team of engineers and subcontractors to deliver the project to the highest possible standard of safety and performance. We are looking for someone who; Takes ownership of their package and ensures all works are planned, safe, and the site within their package area is clean and organised. A 'boots on the ground' mentality to promote a culture of safety leadership and ensure all works are being carried out as planned and safely. Plans and oversees all logistical requirements within their package, liaising the Works Manager and Logistics Contractor. Produces short-term programmes and phase plans to accelerator works or mitigate issues to ensure on-time delivery in line with the accepted programme. Progress monitoring and performance, planned vs. actual, metrics, and understanding trends arising, and reporting programme implications to the Project Manager and package planner. Collaborates with other members of the infrastructure team and thinks of the 'big picture'. Responsible for the technical aspects and compliance of the package with the contract documents and construction issue, specifications and drawings. Reviews and approves Inspection and Test Plans. Conducts and records quality inspections using FieldView. Manages technical submittals and requests for information within their package scope. Ensures the package meets their requirements with respect to scope of works and sub-contract requirements and understands SRMs obligations. Records key events and activities. Promotes and encourages the SRM Build Sure culture. Your profile Strong Leadership skills Experience delivering multi-million-pound building projects. Managed structural steelwork and façade packages for multiple high-profile projects, ensuring that work was completed to the highest standards of quality and safety. Managed subcontractors for steel fabrication and façade installation, ensuring timely delivery and adherence to contract terms. Led weekly progress meetings, providing detailed reports on the status of packages, identifying delays, and implementing corrective actions. Oversaw the procurement of materials, negotiating with suppliers to secure competitive pricing while maintaining high quality. Worked closely with the design and engineering teams to resolve any technical challenges during the construction phase. Managed site activities and coordinated with the safety manager to ensure all structural steelwork and façade installation activities were carried out in compliance with health and safety regulations Experience with NEC contracts and the management of Early Warning Notices and Compensation Events. Good knowledge of building products, construction details and relevant rules, regulations and quality standards Familiarity with construction software package - FieldView, 4P, Dalux, and Asta are desirable. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage . Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Oct 05, 2025
Full time
Sir Robert McAlpine has secured a prestigious contract to construct a state-of-the-art Battery Manufacturing Facility. The initial phase of the project includes the design and construction of a new 15GWh lithium-ion battery facility, ancillary buildings, and site-wide external works. This Package Manager role will be looking after work concrete work packages as part of our £800m project. Why join us? In the 155 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us. The Package Manager role - Concrete Reporting to the Project Manager you will be a responsible for the management of trade-contractor packages within the infrastructure and substructure team, leading a team of engineers and subcontractors to deliver the project to the highest possible standard of safety and performance. We are looking for someone who; Takes ownership of their package and ensures all works are planned, safe, and the site within their package area is clean and organised. A 'boots on the ground' mentality to promote a culture of safety leadership and ensure all works are being carried out as planned and safely. Plans and oversees all logistical requirements within their package, liaising the Works Manager and Logistics Contractor. Produces short-term programmes and phase plans to accelerator works or mitigate issues to ensure on-time delivery in line with the accepted programme. Progress monitoring and performance, planned vs. actual, metrics, and understanding trends arising, and reporting programme implications to the Project Manager and package planner. Collaborates with other members of the infrastructure team and thinks of the 'big picture'. Responsible for the technical aspects and compliance of the package with the contract documents and construction issue, specifications and drawings. Reviews and approves Inspection and Test Plans. Conducts and records quality inspections using FieldView. Manages technical submittals and requests for information within their package scope. Ensures the package meets their requirements with respect to scope of works and sub-contract requirements and understands SRMs obligations. Records key events and activities. Promotes and encourages the SRM Build Sure culture. Your profile Strong Leadership skills Experience delivering multi-million-pound building projects. Managed structural steelwork and façade packages for multiple high-profile projects, ensuring that work was completed to the highest standards of quality and safety. Managed subcontractors for steel fabrication and façade installation, ensuring timely delivery and adherence to contract terms. Led weekly progress meetings, providing detailed reports on the status of packages, identifying delays, and implementing corrective actions. Oversaw the procurement of materials, negotiating with suppliers to secure competitive pricing while maintaining high quality. Worked closely with the design and engineering teams to resolve any technical challenges during the construction phase. Managed site activities and coordinated with the safety manager to ensure all structural steelwork and façade installation activities were carried out in compliance with health and safety regulations Experience with NEC contracts and the management of Early Warning Notices and Compensation Events. Good knowledge of building products, construction details and relevant rules, regulations and quality standards Familiarity with construction software package - FieldView, 4P, Dalux, and Asta are desirable. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage . Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Sir Robert McAlpine has secured a prestigious contract to construct a state-of-the-art Battery Manufacturing Facility. The initial phase of the project includes the design and construction of a new 15GWh lithium-ion battery facility, ancillary buildings, and site-wide external works. This Package Manager role will be looking after work concrete work packages as part of our £800m project. Why join us? In the 155 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us. The Package Manager role - Facade and roofing Reporting to the Project Manager you will be a responsible for the management of trade-contractor packages within the infrastructure and substructure team, leading a team of engineers and subcontractors to deliver the project to the highest possible standard of safety and performance. We are looking for someone who; Takes ownership of their package and ensures all works are planned, safe, and the site within their package area is clean and organised. A 'boots on the ground' mentality to promote a culture of safety leadership and ensure all works are being carried out as planned and safely. Plans and oversees all logistical requirements within their package, liaising the Works Manager and Logistics Contractor. Produces short-term programmes and phase plans to accelerator works or mitigate issues to ensure on-time delivery in line with the accepted programme. Progress monitoring and performance, planned vs. actual, metrics, and understanding trends arising, and reporting programme implications to the Project Manager and package planner. Collaborates with other members of the infrastructure team and thinks of the 'big picture'. Responsible for the technical aspects and compliance of the package with the contract documents and construction issue, specifications and drawings. Reviews and approves Inspection and Test Plans. Conducts and records quality inspections using FieldView. Manages technical submittals and requests for information within their package scope. Ensures the package meets their requirements with respect to scope of works and sub-contract requirements and understands SRMs obligations. Records key events and activities. Promotes and encourages the SRM Build Sure culture. Your profile Strong Leadership skills Experience delivering multi-million-pound building projects. Managed structural steelwork and façade packages for multiple high-profile projects, ensuring that work was completed to the highest standards of quality and safety. Managed subcontractors for steel fabrication and façade installation, ensuring timely delivery and adherence to contract terms. Led weekly progress meetings, providing detailed reports on the status of packages, identifying delays, and implementing corrective actions. Oversaw the procurement of materials, negotiating with suppliers to secure competitive pricing while maintaining high quality. Worked closely with the design and engineering teams to resolve any technical challenges during the construction phase. Managed site activities and coordinated with the safety manager to ensure all structural steelwork and façade installation activities were carried out in compliance with health and safety regulations Experience with NEC contracts and the management of Early Warning Notices and Compensation Events. Good knowledge of building products, construction details and relevant rules, regulations and quality standards Familiarity with construction software package - FieldView, 4P, Dalux, and Asta are desirable. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage . Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Oct 05, 2025
Full time
Sir Robert McAlpine has secured a prestigious contract to construct a state-of-the-art Battery Manufacturing Facility. The initial phase of the project includes the design and construction of a new 15GWh lithium-ion battery facility, ancillary buildings, and site-wide external works. This Package Manager role will be looking after work concrete work packages as part of our £800m project. Why join us? In the 155 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us. The Package Manager role - Facade and roofing Reporting to the Project Manager you will be a responsible for the management of trade-contractor packages within the infrastructure and substructure team, leading a team of engineers and subcontractors to deliver the project to the highest possible standard of safety and performance. We are looking for someone who; Takes ownership of their package and ensures all works are planned, safe, and the site within their package area is clean and organised. A 'boots on the ground' mentality to promote a culture of safety leadership and ensure all works are being carried out as planned and safely. Plans and oversees all logistical requirements within their package, liaising the Works Manager and Logistics Contractor. Produces short-term programmes and phase plans to accelerator works or mitigate issues to ensure on-time delivery in line with the accepted programme. Progress monitoring and performance, planned vs. actual, metrics, and understanding trends arising, and reporting programme implications to the Project Manager and package planner. Collaborates with other members of the infrastructure team and thinks of the 'big picture'. Responsible for the technical aspects and compliance of the package with the contract documents and construction issue, specifications and drawings. Reviews and approves Inspection and Test Plans. Conducts and records quality inspections using FieldView. Manages technical submittals and requests for information within their package scope. Ensures the package meets their requirements with respect to scope of works and sub-contract requirements and understands SRMs obligations. Records key events and activities. Promotes and encourages the SRM Build Sure culture. Your profile Strong Leadership skills Experience delivering multi-million-pound building projects. Managed structural steelwork and façade packages for multiple high-profile projects, ensuring that work was completed to the highest standards of quality and safety. Managed subcontractors for steel fabrication and façade installation, ensuring timely delivery and adherence to contract terms. Led weekly progress meetings, providing detailed reports on the status of packages, identifying delays, and implementing corrective actions. Oversaw the procurement of materials, negotiating with suppliers to secure competitive pricing while maintaining high quality. Worked closely with the design and engineering teams to resolve any technical challenges during the construction phase. Managed site activities and coordinated with the safety manager to ensure all structural steelwork and façade installation activities were carried out in compliance with health and safety regulations Experience with NEC contracts and the management of Early Warning Notices and Compensation Events. Good knowledge of building products, construction details and relevant rules, regulations and quality standards Familiarity with construction software package - FieldView, 4P, Dalux, and Asta are desirable. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage . Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Sir Robert McAlpine has secured a prestigious contract to construct a state-of-the-art Battery Manufacturing Facility. The initial phase of the project includes the design and construction of a new 15GWh lithium-ion battery facility, ancillary buildings, and site-wide external works. This Package Manager role will be looking after work concrete work packages as part of our £800m project. Why join us? In the 155 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us. The Package Manager role - Facade and roofing Reporting to the Project Manager you will be a responsible for the management of trade-contractor packages within the infrastructure and substructure team, leading a team of engineers and subcontractors to deliver the project to the highest possible standard of safety and performance. We are looking for someone who; Takes ownership of their package and ensures all works are planned, safe, and the site within their package area is clean and organised. A 'boots on the ground' mentality to promote a culture of safety leadership and ensure all works are being carried out as planned and safely. Plans and oversees all logistical requirements within their package, liaising the Works Manager and Logistics Contractor. Produces short-term programmes and phase plans to accelerator works or mitigate issues to ensure on-time delivery in line with the accepted programme. Progress monitoring and performance, planned vs. actual, metrics, and understanding trends arising, and reporting programme implications to the Project Manager and package planner. Collaborates with other members of the infrastructure team and thinks of the 'big picture'. Responsible for the technical aspects and compliance of the package with the contract documents and construction issue, specifications and drawings. Reviews and approves Inspection and Test Plans. Conducts and records quality inspections using FieldView. Manages technical submittals and requests for information within their package scope. Ensures the package meets their requirements with respect to scope of works and sub-contract requirements and understands SRMs obligations. Records key events and activities. Promotes and encourages the SRM Build Sure culture. Your profile Strong Leadership skills Experience delivering multi-million-pound building projects. Managed structural steelwork and façade packages for multiple high-profile projects, ensuring that work was completed to the highest standards of quality and safety. Managed subcontractors for steel fabrication and façade installation, ensuring timely delivery and adherence to contract terms. Led weekly progress meetings, providing detailed reports on the status of packages, identifying delays, and implementing corrective actions. Oversaw the procurement of materials, negotiating with suppliers to secure competitive pricing while maintaining high quality. Worked closely with the design and engineering teams to resolve any technical challenges during the construction phase. Managed site activities and coordinated with the safety manager to ensure all structural steelwork and façade installation activities were carried out in compliance with health and safety regulations Experience with NEC contracts and the management of Early Warning Notices and Compensation Events. Good knowledge of building products, construction details and relevant rules, regulations and quality standards Familiarity with construction software package - FieldView, 4P, Dalux, and Asta are desirable. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage . Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Oct 05, 2025
Full time
Sir Robert McAlpine has secured a prestigious contract to construct a state-of-the-art Battery Manufacturing Facility. The initial phase of the project includes the design and construction of a new 15GWh lithium-ion battery facility, ancillary buildings, and site-wide external works. This Package Manager role will be looking after work concrete work packages as part of our £800m project. Why join us? In the 155 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us. The Package Manager role - Facade and roofing Reporting to the Project Manager you will be a responsible for the management of trade-contractor packages within the infrastructure and substructure team, leading a team of engineers and subcontractors to deliver the project to the highest possible standard of safety and performance. We are looking for someone who; Takes ownership of their package and ensures all works are planned, safe, and the site within their package area is clean and organised. A 'boots on the ground' mentality to promote a culture of safety leadership and ensure all works are being carried out as planned and safely. Plans and oversees all logistical requirements within their package, liaising the Works Manager and Logistics Contractor. Produces short-term programmes and phase plans to accelerator works or mitigate issues to ensure on-time delivery in line with the accepted programme. Progress monitoring and performance, planned vs. actual, metrics, and understanding trends arising, and reporting programme implications to the Project Manager and package planner. Collaborates with other members of the infrastructure team and thinks of the 'big picture'. Responsible for the technical aspects and compliance of the package with the contract documents and construction issue, specifications and drawings. Reviews and approves Inspection and Test Plans. Conducts and records quality inspections using FieldView. Manages technical submittals and requests for information within their package scope. Ensures the package meets their requirements with respect to scope of works and sub-contract requirements and understands SRMs obligations. Records key events and activities. Promotes and encourages the SRM Build Sure culture. Your profile Strong Leadership skills Experience delivering multi-million-pound building projects. Managed structural steelwork and façade packages for multiple high-profile projects, ensuring that work was completed to the highest standards of quality and safety. Managed subcontractors for steel fabrication and façade installation, ensuring timely delivery and adherence to contract terms. Led weekly progress meetings, providing detailed reports on the status of packages, identifying delays, and implementing corrective actions. Oversaw the procurement of materials, negotiating with suppliers to secure competitive pricing while maintaining high quality. Worked closely with the design and engineering teams to resolve any technical challenges during the construction phase. Managed site activities and coordinated with the safety manager to ensure all structural steelwork and façade installation activities were carried out in compliance with health and safety regulations Experience with NEC contracts and the management of Early Warning Notices and Compensation Events. Good knowledge of building products, construction details and relevant rules, regulations and quality standards Familiarity with construction software package - FieldView, 4P, Dalux, and Asta are desirable. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage . Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing and Sales Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 04, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing and Sales Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Service Desk Manager 12 Month Contract Location: Gloucester (Onsite Full Time) Rate: £300 - £350 per day (Inside IR35) We are looking to recruit a Service Desk Manager on an initial 12 month contract for a technology driven public sector organisation based in Gloucester. This is an excellent opportunity for an experienced IT Service Desk/Helpdesk Manager seeking a role that will contribute to real change in the community. The Service Desk Manager is responsible for leading and managing the ICT Service Desk team, ensuring delivery of high-quality support services and customer satisfaction. The role oversees incident and request handling, drives service improvements, and maintains documentation, policies, and procedures. The manager will also support service transition, financial planning, and liaise with internal teams and third-party suppliers. Key Responsibilities Lead, support, mentor, and develop the Service Desk team to deliver effective customer support. Oversee daily operations, manage high-priority incidents, and ensure timely resolution of requests. Develop and monitor service desk KPIs and SLAs; provide regular performance reports. Maintain and refine service desk processes and documentation. Collaborate with other ICT teams, project managers, and suppliers to ensure successful service transition. Manage feedback, analyse root causes of incidents, and implement service improvement plans. Monitor and manage costs associated with service delivery. Maintain security standards and ensure information confidentiality. Duties and Tasks Ensure adherence to incident management and escalation procedures. Proactively resolve system problems; investigate patterns and trends to prevent recurrence. Manage service catalogues and ensure all supported services are documented and current. Monitor performance metrics and recommend improvements to enhance service efficiency. Conduct capacity planning, forecasting, and system performance analysis. Provide coaching, performance feedback, and on-the-job training to staff. Facilitate communication across stakeholders and act as a single point of contact for escalations. Coordinate configuration changes, system upgrades, and maintenance with minimal service disruption. Maintain strong compliance with ITIL and IT Service Management (ITSM) best practices. Skills and Experience Strong experience managing a busy ICT service desk in a multi-channel environment. Knowledge of IFS Assyst (ITSM) - desirable In-depth understanding of ITIL processes and service desk software/tools. Ability to lead teams, manage resources, and drive performance improvements. Excellent interpersonal, problem-solving, and communication skills. Capable of working under broad direction and taking full ownership of objectives. Demonstrates ethical thinking, innovation, and customer-focus. Experience working with incident and problem management, service transitions, and continuous improvement.
Oct 03, 2025
Contractor
Service Desk Manager 12 Month Contract Location: Gloucester (Onsite Full Time) Rate: £300 - £350 per day (Inside IR35) We are looking to recruit a Service Desk Manager on an initial 12 month contract for a technology driven public sector organisation based in Gloucester. This is an excellent opportunity for an experienced IT Service Desk/Helpdesk Manager seeking a role that will contribute to real change in the community. The Service Desk Manager is responsible for leading and managing the ICT Service Desk team, ensuring delivery of high-quality support services and customer satisfaction. The role oversees incident and request handling, drives service improvements, and maintains documentation, policies, and procedures. The manager will also support service transition, financial planning, and liaise with internal teams and third-party suppliers. Key Responsibilities Lead, support, mentor, and develop the Service Desk team to deliver effective customer support. Oversee daily operations, manage high-priority incidents, and ensure timely resolution of requests. Develop and monitor service desk KPIs and SLAs; provide regular performance reports. Maintain and refine service desk processes and documentation. Collaborate with other ICT teams, project managers, and suppliers to ensure successful service transition. Manage feedback, analyse root causes of incidents, and implement service improvement plans. Monitor and manage costs associated with service delivery. Maintain security standards and ensure information confidentiality. Duties and Tasks Ensure adherence to incident management and escalation procedures. Proactively resolve system problems; investigate patterns and trends to prevent recurrence. Manage service catalogues and ensure all supported services are documented and current. Monitor performance metrics and recommend improvements to enhance service efficiency. Conduct capacity planning, forecasting, and system performance analysis. Provide coaching, performance feedback, and on-the-job training to staff. Facilitate communication across stakeholders and act as a single point of contact for escalations. Coordinate configuration changes, system upgrades, and maintenance with minimal service disruption. Maintain strong compliance with ITIL and IT Service Management (ITSM) best practices. Skills and Experience Strong experience managing a busy ICT service desk in a multi-channel environment. Knowledge of IFS Assyst (ITSM) - desirable In-depth understanding of ITIL processes and service desk software/tools. Ability to lead teams, manage resources, and drive performance improvements. Excellent interpersonal, problem-solving, and communication skills. Capable of working under broad direction and taking full ownership of objectives. Demonstrates ethical thinking, innovation, and customer-focus. Experience working with incident and problem management, service transitions, and continuous improvement.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 03, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
