35 jobs found

Job Title: National Director of IT Location: This is a trust wide role with regular travel to our academies is required. Ideally based near one of our key hubs in Bristol, London or the Midlands We are looking to appoint a National Director of IT to lead the Trust's IT function, setting technical direction and service standards, and ensuring reliable, secure, and well-managed IT services across all academies. Key responsibilities: Set the Trust's technical direction and IT service strategy. Define and maintain an IT service catalogue, clarifying what is provided Trust-wide, service expectations, and local responsibilities. Define service standards, operating processes, and escalation routes. Lead Trust-wide IT planning, including lifecycle and roadmap delivery. Line manage IT Business Partner(s) and central infrastructure teams. Pay range: SCP 65 - SCP 71 ( £90,538 - £104,877) Permanent, full-time, all year round Trust-wide, with regular travel to academies Qualifications and Skills: Senior leadership experience in IT across a multi-site organisation. Experience setting technical direction and running IT service delivery at scale. Strong background in cybersecurity controls and incident response. Relevant IT qualification or equivalent experience. Join us in Opening Minds, Opening Doors! Are you ready to step into a rewarding role within one of our dynamic national teams? Whether your expertise lies in Finance, Estates, IT, Operations, or People, we believe in harnessing innovation and collaboration to drive excellence across our trust. We are excited to welcome passionate professionals who want to make a meaningful impact. Our national teams play a vital role in supporting academies across England. You'll join a dedicated network that helps shape the educational experience of thousands of children - because their success is at the heart of everything we do. What are we about? Join a trust that is going places! At E-ACT, we believe every child deserves opportunity. Our 'Opening Minds, Opening Doors' strategy breaks down barriers and builds pathways to success; driven by purposeful leadership, collaboration, and innovation. We champion diversity, encourage a people-first culture, and ensure every voice is heard. We are proud to lead system-wide change both locally and national - providing sector-wide support while transforming futures. Our achievements are recognised through winning MAT of the Year 2023 at the MAT Excellence Awards and National School Awards, and also the TES Trust Leadership Award 2024. E-ACT is recognised for shaping bold educational outcomes. Most recently, two of our Birmingham academies were selected by the Department for Education as RISE Regional Hubs, in recognition of their outstanding work on inclusion and behaviour, a testament to the impact of our people-first culture and relentless drive for excellence. With 37 academies and over 25,000 pupils, our dedicated staff make excellence possible. We prioritise wellbeing, tackle workload, and continuously raise the bar. We don't just educate, we inspire ambition and empower every child to thrive. Benefits: Financial and Lifestyle We offer a strong financial package including access to defined benefit pension schemes (LGPS or TPS), life cover at three times pensionable pay, and 31 days of annual leave for year-round employees. Staff can also benefit from the Cycle to Work scheme, promoting healthy and sustainable commuting. Professional Growth and Development We invest heavily in staff development through tailored INSET days and high-quality CPD opportunities. Teaching staff benefit from automatic TLR progression, a structured 9-point pay scale (M1 to UPS3), and full TLR payments for part-time colleagues fulfilling full responsibilities. Culture and Wellbeing Our people-first culture values every colleague. We support wellbeing through the Wisdom app and a free Employee Assistance Programme offering counselling and financial advice. Collaboration is at the heart of our Trust, encouraging shared learning and collective success. Please look at our 'Work for Us' page and Recruitment Pack for more information. Please read the supporting documentation carefully before completing your application. E-ACT is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references. E-ACT is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.

IT Operations Manager Bradford + Hybrid Up to 60,000 Your new role To take day-to-day ownership of our IT services and infrastructure, lead the helpdesk team, and play an active role in driving how we use AI and automation to work smarter. Working in conjunction with the IT Director on our broader IT, AI and data strategies. Responsibilities Responsible for the reliable, day-to-day running of IT services across both sites - infrastructure, cloud platforms, applications, telephony and end-user computing - with overall accountability for service health, capacity and major incident escalation. Day-to-day supervision of the IT Helpdesk Analysts, setting clear priorities, quality assurance, day-to-day workload management, appraisals and performance management. Manage the operational health of our Azure-based infrastructure alongside Microsoft 365 platforms, keeping platforms patched, monitored, documented and secure, and contributing to infrastructure projects as they arise Oversee availability and supplier coordination for our core legal systems, including our Practice Management System (Partner for Windows) and Document Management System (NetDocuments). Work with the IT Director to identify and deliver AI and automation opportunities across the firm. Operational ownership of our cyber security and data security provisions including Cyber Essentials Plus, access management, patching, backup and DR. Work with the IT Director, MSP and specialist suppliers to keep the firm secure and compliant. Manage supplier and MSP relationships day-to-day, holding partners to SLAs and feeding into renewal and procurement decisions. Maintain IT policies and procedures current, relevant and auditable, escalating concerns to the IT Director promptly. Experience needed Experience in an IT operations or IT management role, ideally within professional or regulated services and with a commercial mindset. Experience of managing people, capable of flexing and adapting their style in order to get the best from their team members. Working knowledge of Microsoft-centric environments: Azure, Intune, Entra ID and Microsoft 365. Experience with Power Automate and a genuine interest in AI and automation. The ability to present complex technical information clearly to non-technical stakeholders Experience managing third-party suppliers and MSP relationships Proven ability to use ITSM tools and good service management practices to support reliable, customer-focused IT services. Understanding of cybersecurity fundamentals, including experience with Cyber Essentials or similar. Open and collaborative style of working, fostering trust and reassurance in others. An ambitious and innovative mindset. Experience with Microsoft Copilot Studio or similar agentic AI/automation platforms Working knowledge of Microsoft 365 Copilot and how to drive value from it in a business context Previous experience of using Partner for Windows (P4W) and/or NetDocuments or similar case management systems. An approachable, friendly and open style of working, with the ability to build and maintain relationships with colleagues. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

4th Line Cloud Support Engineer - VCF Must have an Active DV Clearance 4th Line Cloud Support Engineer - VCF Responsibilities Respond to escalations from 2nd Line support teams. Monitor systems using event management tooling and resolve incidents. Perform change activities in line with defined processes. Support life cycle management of platforms to maintain vendor supportability. Carry out readiness assessments for new services entering production. Produce and maintain technical documentation and support materials. Provide technical leadership across support activities where required. 4th Line Cloud Support Engineer - VCF Skills and Experience Strong experience across VMware stack including vCenter, ESXi, NSX, and VCF which is essential. Experience supporting Horizon VDI environments. Strong knowledge of Windows environments including AD, DNS, SQL, and SCOM. Understanding of physical networking concepts. Strong problem solving and analytical skills. Ability to take ownership of technical issues and lead resolution. 4th Line Cloud Support Engineer - VCF Desirable Experience Experience with cloud administration such as vCloud Director. Exposure to event monitoring tools such as SCOM or Aria Operations. Automation and Scripting using PowerShell. Server administration across Windows Server environments. Experience with software distribution tools such as MECM. 4th Line Cloud Support Engineer - VCF Additional Information Work within a secure environment supporting critical systems. Opportunity to develop across cloud and infrastructure technologies. To apply, please send your CV by pressing the apply button Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

BUSINESS UNIT MANAGING DIRECTOR - REPAIRS / MAINTENANCE / VOIDS Social Housing Property Services 130,000- 160,000 Base Salary + Bonus + Car Allowance + Benefits Total Package Potential: Circa 190,000 Northern Home Counties / East Midlands Border Office Based with Regional Travel A high-growth business. A strengthened leadership team. A clear pathway for the next generation of operational leaders. Following a highly successful senior leadership recruitment campaign, our client is now seeking to appoint an additional Business Unit Managing Director as part of its continued operational expansion strategy. This is not a replacement role. It is a deliberate investment in operational leadership capability. The business continues to grow rapidly through contract expansion, increasing operational complexity, and wider client demands. As a result, the organisation is strengthening leadership beneath Divisional Managing Director level to improve operational control, accountability, succession capability, and scalability. This role is designed for a commercially aware, operationally strong leader seeking: Greater responsibility Broader operational exposure Increased commercial accountability More strategic involvement A genuine pathway toward future divisional leadership About the business This is a highly successful, privately owned property services organisation delivering responsive repairs, maintenance, voids, and refurbishment contracts across the UK. The business has built its reputation through: Delivery Pace Accountability Commercial discipline Strong client relationships It competes successfully against major national contractors whilst retaining the agility, visibility, and decisiveness of an owner-led organisation. This is not a heavily layered corporate environment. Leaders are expected to: Be visible Take ownership Solve problems quickly Drive standards Improve performance Operational leadership within the organisation is highly hands-on. Leaders remain close to delivery, operational teams, and clients rather than operating from a distance. The opportunity The Business Unit Managing Director will take responsibility for a substantial operational portfolio, supporting Divisional Managing Directors whilst leading operational teams, strengthening accountability, and improving operational and commercial performance. The role combines: Significant operational ownership Leadership responsibility Commercial accountability Client visibility Increasing strategic exposure This is not a purely strategic leadership role. You will be highly operational, highly visible, and close to day-to-day delivery. The successful individual will help improve operational consistency beneath divisional leadership level, strengthen middle-management capability, and reduce over-reliance on senior leadership intervention. The role also offers exposure to: Divisional planning Operational transformation Leadership development Growth strategy Commercial performance improvement For the right individual, this represents a genuine progression opportunity toward broader divisional leadership over time. Why the role exists The business has reached a point where stronger operational infrastructure beneath divisional level is essential. Contracts are growing. Operational complexity is increasing. Client expectations continue to rise. The organisation has recognised the need to strengthen: Leadership depth Operational resilience Succession capability Contract performance consistency Middle-management accountability This role forms a key part of that strategy. The role in practice You will: Lead operational teams across repairs, maintenance, voids, or planned works contracts Support Contract Managers and operational leadership teams Improve operational control, structure, and accountability Drive productivity, scheduling performance, workflow efficiency, and service standards Build and maintain strong client relationships Resolve operational issues proactively and decisively Support commercial performance, margin improvement, and operational efficiency Contribute toward operational improvement initiatives and future growth planning This is a fast-paced operational environment. Performance is visible. Client expectations are high. Operational issues surface quickly. Success requires balancing: Operational detail Commercial awareness People leadership Client management Pace of execution Who this role will suit This role is intentionally positioned beneath full Divisional Managing Director level. However, it is not a lightweight operational management role. It is designed for experienced, confident, high-potential operational leaders ready for broader exposure and responsibility. You may currently be operating as: Senior Operations Manager Regional Operations Manager Head of Operations Contract Director Regional Director Business Unit Director Senior Contract Manager Operations Director You will likely already have: Strong operational leadership experience Exposure to commercial accountability Experience managing field-based or operationally intensive teams Client-facing operational leadership capability Experience improving performance, structure, or accountability within operations Most importantly, you will have presence. You will be somebody who: Takes ownership Operates with pace and urgency Communicates clearly Holds people accountable Builds credibility quickly Is commercially aware Improves operational performance without unnecessary bureaucracy The successful individual does not necessarily need previous Divisional Managing Director experience but must demonstrate capability, ambition, credibility, and learning agility to grow into broader operational leadership responsibilities over time. Sector background Suitable backgrounds may include: Social Housing Property Services Repairs & Maintenance Voids & Planned Works Facilities Management Utilities Infrastructure Services Engineering Services Logistics & Distribution Outsourced Operational Services Field Service Operations The business is also open to operational leaders from adjacent sectors where workforce coordination, logistics, operational control, customer delivery, and commercial accountability are central to success. Culture & leadership style This organisation values: Pace Ownership Accountability Visibility Delivery Pragmatism The successful individual will be: Hands-on and operationally credible Calm under pressure Commercially focused Straightforward and authentic Comfortable making decisions Visible with teams and clients Resilient in demanding environments This is not an environment for overly political or heavily corporate leadership styles. What success will look like In the first 6-12 months, success is likely to include: Improved operational consistency Stronger management accountability Better contract performance visibility Improved client confidence and responsiveness Greater operational efficiency and productivity Reduced escalation of operational issues Improved structure beneath divisional leadership level Remuneration package 130,000- 160,000 Base Salary Performance Bonus Car Allowance Pension Executive Benefits Package Total Package Potential: Circa 190,000 Why this opportunity stands out This is an opportunity to join a genuinely growing operational business actively investing in leadership capability, succession planning, and long-term organisational growth. You will join: A strengthened senior leadership team A business with significant growth ambitions An entrepreneurial environment with real visibility and influence A company where operational leaders can genuinely progress Final thought This role is for leaders who are ready for more: More responsibility More visibility More accountability More influence If you are a commercially aware operational leader with strong instincts, leadership presence, and the ability to improve performance whilst building credibility with teams and clients - this opportunity is designed for you.

Deputy Director of Digital Transformation Devon Hybrid 90,000 to 96,000 per annum Permanent Sellick Partnership are currently partnered with a Local Government Organisation to find a Deputy Director of Digital Transformation to lead and transform its digital, technology, and information services. This is a pivotal leadership role combining operational oversight with strategic innovation, offering a unique opportunity to shape how technology enables services, supports the workforce, and improves outcomes for communities. As the Deputy Director of Digital Transformation, your role extends far beyond systems and infrastructure. Reporting to the Director of Transformation and Business Services, your focus will be on using digital and data intelligently to enhance service delivery, support vulnerable populations, and help the organisation operate cohesively in an increasingly digital world. What you will be doing as Deputy Director of Digital Transformation: Provide strategic and operational leadership for ICT, digital, and information services, ensuring they are secure, resilient, and future-focused. Drive the development of customer-centric digital services that enable colleagues across the organisation to work efficiently and effectively. Lead the delivery of digital transformation initiatives, embedding innovation, automation, and modern ways of working. Oversee a multi-million-pound annual budget, while influencing broader organisational investment decisions. Lead and develop multidisciplinary technology and digital teams, fostering a culture of collaboration, continuous improvement, and professional excellence. Influence corporate strategy and contribute to a unified organisational approach. Play a key role within the wider leadership team, supporting both directorate priorities and organisational objectives. What you will need to have experience in for the Deputy Director of Digital Transformation role: Experience in managing large-scale Digital and IT Operations, projects, budgets and programmes Track record of leading and directing complex Digital and IT services Strong stakeholder management Experience in a senior management position looking after strategy, policy development and management of operational services in a multidisciplinary environment Strong analytical outlook and thought process around business risk and change Proactive approach to upcoming changes around LGR and ever-changing financial restraints Demonstrable experience of report writing and presenting for committees and leadership teams What the successful Deputy Director of Digital Transformation will receive: Annual salary up to 96,000 Local Government Pension Scheme Annual of 26 days plus bank holidays - increasing to 30 days after 5 years Flexible working - 2 days on site per week If you feel like you have the right skills and experience for the Deputy Director of Digital Transformation position then please apply or reach out to Sadie at Sellick Partnership. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

The University of Sussex is a leading higher education and research institution. The first of the new wave of UK universities founded in the 1960s, receiving its Royal Charter in 1961, Sussex is a successful, growing University with a top-30 place in the major UK higher education league tables. The University has a beautiful and diverse estate located in Falmer, to the east of Brighton and Hove. It is situated in the South Downs National Park and has amongst its buildings a core heritage estate designed by Sir Basil Spence. The University of Sussex is seeking to make the appointment of a Deputy Director of Estates & Facilities Management to lead on the delivery of estate and infrastructure improvement projects across the campus portfolio. Reporting to the Director of Estates, Facilities Management & Commercial Services, the postholder will be responsible for leading the strategic planning and delivery of Estates Operations across the whole University campus environment. The role requires high level of collaboration with internal and external stakeholders, particularly our delivery partners, Sussex Estates and Facilities (SEF) and Chartwells. As a Senior leader within the Estates Division, you will have had extensive experience in designing and implementing master planning and real estate development, property, sustainability and space management. Designing transformational programmes of work and working closely with stakeholders to deliver a wide ranging and challenging portfolio of projects, ensuring that you take people on the journey with you. You will also have extensive experience in the delivery of a full range of Facilities Management services, either client side or through a contracting model. Understanding building services and the importance of defining and delivering asset management plans across a mixed estate of new and listed properties. You will have had experience in defining asset investment programmes of work delivering across the full scope of building services and general estate management. You will need to have experience in manging teams at a senior level to devise and deliver estate wide strategies to transform service delivery in a demanding operational environment. For a confidential discussion please contact our advisors Michael Hewlett or Ben Duffill of The Management Recruitment Group. Closing date for online applications is Sunday 7th June 2026. The Management Recruitment Group has been exclusively retained for this campaign. All direct and third-party applications will be forwarded to them.

Job Title: Civils Director - Rail & Infrastructure Responsible for (no. of staff): 20+ Reports to (Job Title): Managing Director Job Summary We are seeking a dynamic, technically aware, and commercially focused Director to establish and lead an SME consultancy's new Manchester office. The post-holder will take responsibility for building and managing a regional team, developing strong client relationships, and delivering complex rail and infrastructure engineering projects. Working closely with the Managing Director and Senior Leadership, the role combines strategic growth, business development, technical oversight, and project delivery. The successful candidate will be expected to act as both a business leader and technical authority, ensuring projects are delivered to the highest standards of safety, quality, and efficiency. This is a hands-on leadership role, providing extensive scope for professional growth and the freedom to shape a new regional hub with the full support of the wider business. Key Responsibilities and Accountabilities Leadership & Management Establish and lead the Manchester office, creating a high-performing and collaborative team environment. Provide technical leadership and professional development for staff, acting as mentor and "go-to" authority on engineering matters. Foster cohesion between UK and non-UK offices and promote best practice across disciplines. Business Development & Strategy Identify, pursue, and secure new opportunities within the rail and infrastructure sectors. Prepare fee proposals, manage bids, and build long-term client relationships. Represent the business at client meetings, industry forums, and regional events. Contribute to the strategic growth plan for the Northern region. Project Delivery Oversee the successful delivery of multidisciplinary rail and infrastructure projects, ensuring deadlines, budgets, and quality standards are met. Review and approve engineering designs, specifications, calculations, and reports. Act as CRE / CEM on projects as required by Network Rail or TOCs. Coordinate project assurance submissions and compliance with industry standards. Nurture and develop existing engineering teams elsewhere in the UK and locally within the Manchester office. Commercial & Financial Management Take responsibility for financial performance of the Manchester office, including forecasting, budgeting, and reporting. Ensure efficient allocation of resources, identifying recruitment needs and driving project delivery. Support compliance with audits such as RISQS and ISO. Client & Stakeholder Engagement Build and maintain strong relationships with infrastructure owners, contractors, and public sector clients. Ensure effective communication at all levels of client management. Coordinate with other company specialist services to maximise value to clients. Health, Safety, Quality, and Environment (HSQE) Ensure compliance with all relevant health, safety, quality, and environmental legislation, standards, and company policies. Promote the highest levels of HSQE awareness and actively implement the duties of the Designer under CDM Regulations. Support audits and continuous improvement in HSQE performance. Minimum Competencies Required Strong client focus with excellent relationship management skills. Proven leadership and team-building ability. Innovative approach to engineering and problem-solving. Commercial awareness with the ability to identify and secure new business. Commitment to continuing professional development (CPD). Effective communication, influencing, and presentation skills. Delivery-driven with strong organisational and resource management capability. Required Previous Experience Significant track record in the UK rail and infrastructure sector, ideally within a consultancy environment. Experience of managing multidisciplinary projects in design and delivery. Technical expertise in civil/structural design including rail infrastructure, buildings, and associated works. Familiarity with UK codes, practices, and rail industry procedures. Experience acting in CRE / CEM roles for Network Rail or equivalent. Proven ability to win work, prepare fee proposals, and develop long-term client relationships. Demonstrable skills in mentoring and developing less experienced engineers. Other Requirements Ability to travel and work flexible hours, including evenings/weekends where required by rail operations. Commitment to supporting the company values and strategic growth. Professional Qualifications / Certifications Required Degree educated in Civil/Structural Engineering or related discipline. Chartered or Incorporated Engineer (CEng, MICE, IStructE) preferred, or working towards chartership. Project management and/or commercial accreditations (e.g., MAPM, MRICS) desirable.

Infrastructure Support Engineer Location: Hybrid / UK-based Contract Length: 6 months IR35 Status: Inside IR35 Overview We are seeking a proactive and motivated Infrastructure Support Engineer to support and maintain critical infrastructure services across both on-premise and cloud environments. This is a hands-on role suited to someone with some commercial IT support experience who is looking to develop their skills across infrastructure, Microsoft technologies, and enterprise systems. You will work closely with senior engineers to support day-to-day operations, assist with upgrades and maintenance activities, and help ensure the stability and performance of key infrastructure platforms within a regulated environment. Key Responsibilities Support physical, virtual, and cloud-based infrastructure environments Monitor, troubleshoot, and maintain Windows Server platforms and core infrastructure services Assist with infrastructure upgrades, patching, migrations, and routine maintenance tasks Support Active Directory, DNS, DHCP, Group Policy, and basic SQL Server activities Maintain system documentation, monitoring, security, and operational standards Key Skills & Experience Previous experience in an IT Support, Infrastructure Support, or similar technical support role Basic knowledge of Windows Server, Active Directory, DNS, DHCP, and Group Policy Understanding of troubleshooting server, infrastructure, or application-related issues Exposure to cloud platforms such as Azure or AWS and monitoring tools would be beneficial Willingness to learn infrastructure technologies, scripting, and enterprise support processes Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.

Your new company This organisation is a well-established and highly regarded education-focused managed service provider, working in close partnership with schools, academies and multi-academy trusts. It delivers reliable, high-quality digital and technology services that enable educational institutions to operate securely, efficiently and with confidence.Operating across the North West supporting over 150 schools, the organisation supports a diverse range of educational settings, providing end-to-end technology solutions including infrastructure, cloud services, cybersecurity, digital platforms and ongoing support. Its approach is rooted in a deep understanding of the education landscape, safeguarding responsibilities and the operational pressures faced by schools and trusts. The organisation is values-driven and relationship-led, prioritising long-term partnerships over transactional service delivery, and they work collaboratively with leaders and staff to design practical, sustainable digital solutions that genuinely support teaching, learning and operational effectiveness. As the organisation continues to grow, it is investing in its people, processes and technology to strengthen its service offering and scale responsibly. It offers a professional, supportive environment where individuals are trusted, empowered and encouraged to contribute ideas, develop their expertise and make a meaningful impact within the education sector. Your new role Reporting to the IT Service Director, this role sits within a dedicated education-focused technical services team, providing first line and second line IT support to primary schools across Merseyside. You will work closely with schools to resolve day-to-day technical issues, maintain secure and reliable systems, and ensure technology consistently supports teaching, learning and school operations. The role is hands-on and varied, covering helpdesk support, on-site and remote troubleshooting, system maintenance, device builds and installations, and the ongoing monitoring of backups, security and filtering systems. As an IT Technician joining this reputable managed service provider, you will become an integral part of the team where you will further develop your own skills and knowledge. What you'll need to succeed In order to be successful in securing this position, you will ideally have IT support experience in the education sector, having worked in a school, college or multi-academy trust setting. You will have a proactive approach to providing IT support, with experience working in an end-user-facing setting, where excellent customer service and communication skills are required. You will have a strong working knowledge of Microsoft 365, as well as ideally a working knowledge of systems and technologies in the education sector. What you'll get in return In return, you will be paid a competitive salary of between £32,000 and £35,000 depending on the level of your experience, as well as knowledge of the education sector. You will become an integral part of this well-established team where you will have the opportunity to further develop your own skills and knowledge. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

IN HOUSE COMMERCIAL AND CONSTRUCTION LAWYER - ENERGY & POWER LONDON HYBRID WORKING - 3 DAYS PER WEEK IN OFFICE; 2 DAYS FROM HOME PERMANENT ROLE Role Overview: Morgan Philips Specialist Recruitment are presently representing a fast growing, UK based owner, operator and developer of energy assets in their search for an In House Lawyer. The successful candidate will be responsible for advising on project development, construction, commercial, procurement and operational matters for energy & infrastructure projects. Our client's legal team legal team works closely with the commercial, technical and finance teams to provide high quality, business focused advice and support. Their in house lawyers play an active part in key commercial decision making and risk management. This role will focus on supporting the legal team in all activities related to the development and commercial management of power projects. This will involve working closely with the project development, engineering and procurement teams and external stakeholders. Key Accountabilities: Advising project and execution teams on legal and commercial issues and risks arising through the whole lifecycle of renewable and conventional energy projects; Advising, independently and in conjunction with senior lawyers and/or external counsel, on a range of contracts with local and international counterparties related to the construction, project development and commercial operation of our assets; Drafting and negotiating standard form and bespoke contracts for the procurement of assets and services; Advising on the acquisition of renewable and conventional energy assets, businesses, and development opportunities; Working closely with and advising the commercial and financial specialists within the team in negotiations and assisting prompt decision-making among key stakeholders; Assessing project risks and risk management strategies and presenting these to directors and senior team members; Providing proactive legal support to commercial and operations teams on projects that are in-contract and completed and assist monitoring of on-going performance to enable the business to anticipate issues and manage risks that may arise; Ensuring that projects and transactions comply with all relevant corporate and regulatory requirements; Reviewing or performing legal due diligence where required; Ensuring ongoing compliance with responsibilities under law and regulation; Instructing, liaising with, and working alongside external legal counsel where required, including managing such external legal counsel to ensure that costs are minimised and delivered on budget; and About You: UK qualified Solicitor with 3-6 years post qualification experience either in private practice or In House Previous experience within the energy or infrastructure sectors Experience drafting and negotiating key commercial, construction and/or procurement contracts Experience of advising on and managing disputes within the infrastructure or energy sectors would be desirable although not essential. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Title: IT Support Analyst Location: Chelmsford Salary: 25,000 Days/ Hour of work: Monday - Friday, 09:00 - 17:00 Benefits Onsite parking 25 days holiday, plus bank holidays Frequent socials, including Summer and Christmas parties Environmentally conscious - you'll be supplied with sustainable products Monthly company lunches Excellent progression opportunities Opportunity to participate in local fundraising Long service awards Amazing inhouse training If you believe this position is right for you, then please apply today! The business Are you passionate about technology and eager to build your career in a fast paced and collaborative environment? Our client is looking for a proactive and customer focused IT Support Analyst to join their growing IT team. This is a fantastic opportunity to become a key part of the business, providing hands on technical support and ensuring colleagues have the tools and systems they need to work effectively. As an IT Support Analyst, you will be at the heart of IT operations, responding to support requests, troubleshooting technical issues, and helping users navigate a wide range of systems and technologies. You'll gain exposure to modern IT environments, including Microsoft 365 and cloud based platforms, while developing practical experience across hardware, software, and infrastructure support. This role offers a brilliant platform to grow your IT career in a supportive and professional setting. You'll work alongside experienced IT specialists, be encouraged to take ownership of issues, and build your technical and customer service skills while making a real impact on the user experience and wider business performance. Responsibilities Deliver first line technical assistance to colleagues via telephone and email, ensuring all IT issues are accurately logged and documented. Provide regular updates to users on ticket progress to manage expectations and maintain clear communication. Maintain a responsive and effective support service that consistently delivers a positive user experience. Diagnose and resolve technical issues across multiple systems, applications, and technologies using both remote tools and hands-on support. Actively oversee service desk workloads, allocating unattended tickets and keeping records and actions up to date. Support internal office moves and desk setups, focusing on the installation and configuration of IT equipment for users. Carry out structured cabling tasks and manage network patching requirements. Oversee the tracking, control, and upkeep of IT assets and inventory. Support the delivery of application and infrastructure initiatives as part of wider IT projects. Requirements You will be an IT graduate or will a have 1-2 years of relevant experience. Strong knowledge of corporate IT infrastructure, including Microsoft 365, Azure AVD, Windows Server (2019/2022), Active Directory user and device administration, VOIP systems, and a range of standard and bespoke software applications. Experience with service desk tools such as Zendesk (or equivalent), ITIL-aligned support processes, and working within regulated or financial services environments (preferred). Hands on experience with end user hardware setup, configuration, maintenance, and asset management, including liaison with third party suppliers and contractors. Demonstrated ability to deliver high quality user support, including Executive and VIP stakeholders, with a strong focus on customer service. Highly organised with excellent time management skills and the ability to prioritise workloads in fast paced, deadline driven environments. Strong communicator with excellent verbal, written, and listening skills, able to build positive working relationships across all levels of the organisation. Proactive, self motivated, and team oriented, with the resilience to work effectively under pressure and take initiative when required. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Andover. Hampshire covering Provinces Region c100 miles radius Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Dartford, Kent - covering London & Southeast Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Andover. Hampshire covering Provinces Region c100 miles radius Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

15-Month Fixed-Term Maternity Cover The Principal Operations Manager (POM) - Area 12 (Maternity Cover) is a temporary senior leadership role within the Area 12 Senior Management Team, accountable for maintaining safe, compliant and stable day-to-day operational delivery across the Area 12 Strategic Highways Maintenance & Response contract during a defined period of maternity leave. The role is intended as a step-in continuity position , providing experienced leadership and operational grip to ensure performance, safety and client confidence are maintained, rather than driving structural or strategic change. Area 12 is a geographically dispersed, high-profile Strategic Roads Network contract operating 24/7 across multiple depots, delivering routine and cyclic maintenance, defect response and incident management for National Highways across Yorkshire & North Humberside. This maternity cover role provides operational continuity , ensuring existing ways of working, leadership structures and performance controls remain effective throughout the cover period. What You'll Do: Key Accountabilities Operational Continuity & Control Provide clear senior operational leadership across routine maintenance, reactive defects, cyclic works and incident response . Maintain operational grip across depots, frontline teams and control functions to ensure consistent service delivery. Act as a senior escalation point for operational issues, incidents and unplanned events, ensuring calm, proportionate and timely decision-making. Health, Safety & Compliance Maintain a strong Safety First culture , ensuring existing safety systems, controls and behaviours are consistently applied. Ensure operational teams continue to comply with National Highways requirements, Amey procedures and statutory obligations. Support incident reviews, audits and assurance activity, embedding learning without introducing unnecessary change. Client & Performance Stability Maintain effective day-to-day operational relationships with National Highways Area 12 representatives , providing confidence in continuity of leadership and delivery. Monitor and manage performance against contractual KPIs and operational measures, escalating risks early and proportionately. Support existing governance, reporting and review forums (CVRs, audits, operational reviews). People Leadership Provide clear leadership, support and direction to Operations Managers, Supervisors and operational leadership teams . Maintain existing performance management arrangements and engagement rhythms. Support team stability, wellbeing and resilience during the maternity cover period. Commercial & Delivery Awareness Support commercial outcomes through consistent application of agreed delivery plans, self-delivery strategies and productivity expectations. Work collaboratively with Commercial, Planning and Construction leads to maintain alignment between operations, cost and programme. Avoid unnecessary changes to commercial or operational models unless required for risk management. Senior Management Team Role Member of the Area 12 Senior Management Team , reporting directly to the Account Director . Works collaboratively with Principal Construction, Commercial, Planning, Performance & Assurance, Safety, Digital and Finance leads. Supports collective SMT leadership and decision-making during the maternity cover period. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Skills, Knowledge & Experience Essential Proven senior operational leadership experience within highway maintenance or similar infrastructure environments . Strong understanding of National Highways operational requirements and live-network delivery. Experience leading large, multi-disciplinary operational teams across multiple sites. Confident decision-maker in live operational and incident environments. Pragmatic, steady leadership style focused on continuity, stability and risk management . Qualifications (Desirable) Relevant operational, construction or engineering qualification. IOSH, NEBOSH or equivalent health & safety qualification If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to our recruitment team for this role, at (url removed)

Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Dartford, Kent - covering London & Southeast Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry ? Liftec Express a leading independent provider of lift maintenance, repair and modernisation services is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Andover. Hampshire covering Provinces Region c100 miles radius Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive embraces continuous improvement • Extreme ownership takes accountability for results and solutions • Customer centric prioritises long-term relationships and service excellence • Honesty and integrity acts with transparency and professionalism • Doing the basics brilliantly focuses on safety, discipline and consistent execution Benefits • Pension Aviva • Car allowance • Holiday 25 days plus bank holidays • Employee Assistance Programme • Death in Service 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Do you aspire to make a significant impact while working in an innovative, fast-growing environment in scotland? This is a unique "360-degree" role where you will have the autonomy to influence strategic initiatives, lead business development, and oversee the operational delivery of cleaning services within the public sector. The Role Reporting directly to the Director in Scotland, you will take full ownership of the regional portfolio. This role is perfect for a hands-on leader who enjoys the "thrill of the win" as much as the "success of the delivery." Your responsibilities will include: Business Development & Bids: Identifying new opportunities within the Public Sector , specifically targeting Healthcare, Universities, and Schools . You will lead the bid and tender process, supported by a central admin and bid team. Mobilisation: Taking a lead role in the "360 approach" proposing, winning, and then mobilising contracts to ensure seamless service commencement. Operational Excellence: Overseeing contract performance and ensuring high standards of service delivery across all Scottish sites. Recruitment & Leadership: Identifying the need for, and recruiting, new frontline and site staff as you secure and grow the regional infrastructure. Strategic Growth: Serving as a key part of the operational team with a focus on future expansion, including potential future acquisitions. You We are looking for an experienced professional who will get stuck into the day-to-day, yet possesses the strategic mindset required to lead a region: Sector Expertise: Proven experience in Cleaning/FM sales and operations is essential. Public Sector Focus: A strong understanding of the tender and procurement processes for public institutions like hospitals and educational facilities. Hands-on Leadership: Ability to work independently while collaborating effectively with the wider functions (Finance, Sales, Bids) based in the South. Drive & Ambition: Someone keen to excel and advance their career as the Scottish arm of the business continues to scale. What's in it for you? Join an organisation that boasts a massive workforce of 2,500 staff but maintains a collaborative, supportive, and proactive team culture. Salary & Package: Highly competitive and open to negotiation based on experience. Company Car/Allowance: A comprehensive car allowance is included to support regional travel. Operational Support: You will be fully supported by established central functions, allowing you to focus on growth and quality. Career Progression: A fantastic opportunity to immerse yourself in influential projects and build a team around you as the portfolio expands. Apply Now! To apply for the position of Regional Sales & Operations Manager in Scotland, click Apply Now and send your CV to Lili Orton . Interviews are taking place now don't miss your chance to join a dynamic team at the forefront of the FM industry!

Bolton We have an opportunity working on behalf of UK Facilities Management, the Operational Technology (OT) Risk Manager will act as the deployed local security leader and expert in all elements of security for General Infrastructure Management Systems (GIMS) policy. Salary: Circa£60,000 depending on experience Dynamic (hybrid) working: 3-4 days per week on-site due to workload classification and frequent travel to all sites across the UK Security Clearance: British Citizen or a Dual UK national with British citizenship/Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: The main focus is the creation, execution and maintenance of a framework to identify and address risks associated with the devices which support MBDA's Building and Infrastructure across the UK. This will also include input into the wider group structures as and when required. The OT Risk Manager will act as the point of contact for all new, existing and legacy GIMS installations, providing advice, guidance and direction to address the multiple security risks associated with them. This includes liaising with cross business teams outside of FM, such as Cyber and InfoSec, IM and Product Cyber. The OT Risk Manager will oversee all change management activities related to the connectivity and digital interfaces of the relevant infrastructure, ensuring all change remains appropriate and complaint with policy; ensuring an evidenced position is constantly maintained by MBDA UK of continued compliance with all relevant standards which may be subject no-notice audits by MBDA Group, MOD and other customers. They will deliver technical security consultancy to the business including architecture and solution suitability to meet a complex suite of business requirements. They will create and update ISO 27001 compliant policies to specifically address the GIMS policy ensuring that all policies, processes, procedures and technical infrastructure remains compliant with MBDA UKs wider ISO 27001 ISMS as well as other certifications as appropriate. The OT Risk Manager will be a critical leader in any new infrastructure projects within MBDA UK and for reducing cyber risk to the business as part of a wider team. The OT Risk Manager will also coordinate all technical security testing within their allocated area of operations, as well as maintaining upward reporting to MBDA UK FM Director, UK Security Director and UK CISO on results and remediation progressions. They will proactively coordinate with the Principle Cyber and Information Security Advisor for all required assurance activity and evidence based reporting. They will work with FM and wider business stakeholders to create a network of Asset Owners and formally document the asset registers for their areas of operation. What we're looking for from you: CISSP, InfoSec/Cyber Degree or equivalent (Essential) Experience or relevant certifications in network security or industrial control system hardening (Essential) Knowledge of security surrounding systems enabling critical services within business (ICS/SCADA/BMS/BEMS) Comfortable with establishing and maintaining relationships with national security authorities, internal stakeholders and industry partners. Expert in security concepts for IT network architectures, applications, cloud services and hardening of operating systems within ICS and SCADA context. Ability to present risk balanced security solutions to complex problems and provide clear advice directly to key stakeholders at all levels Experience of managing and developing inexperienced IT/FM Engineers to maintain security Experience of system accreditation processes and documentation. Experience of security risk management Knowledge of business IT processes and associated approval systems Expert knowledge of modern hacking Tactics, Techniques and Procedures including impacts affecting GIMS/ICS/SCADA. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.