Assistant Showroom Manager Cheltenham £28,750 per annum Full Time Temporary Maternity Cover Are you a driven retail professional who thrives on achieving targets and leading successful teams? We are recruiting for an Assistant Showroom Manager to join a well-established and design-led interiors business in Cheltenham on a temporary maternity cover basis. This is an excellent opportunity for someone with strong retail management experience who is commercially focused, highly motivated, and passionate about delivering exceptional customer service. You will play a key role in supporting showroom performance, driving sales opportunities, managing customer orders, and leading a team of approximately 6 people within the Cheltenham showroom. What you'll be doing This is a varied and hands-on role where no two days are the same. Your responsibilities will include: . Supporting the Showroom Manager with the daily operation of the showroom . Leading, motivating, and supporting a team of approximately 6 staff . Driving sales performance and achieving showroom targets . Delivering exceptional customer service at all times . Assisting with staff supervision, training, and development . Supporting with staff rotas to ensure adequate showroom cover . Managing customer orders from enquiry through to completion . Liaising with internal departments to ensure smooth order fulfilment and deliveries . Handling customer queries and resolving issues professionally . Supporting stock control and minimising waste . Maintaining excellent showroom presentation standards . Ensuring systems, procedures, and daily operations are completed accurately . Assisting with appointments, quotations, fittings, and deliveries What we're looking for We are looking for a confident and target-driven retail professional who enjoys working in a fast-paced environment. . Previous Retail Management or Showroom Management experience . Strong sales focus with a passion for achieving targets . Experience leading, motivating, and developing a team . Excellent customer service and communication skills . Organised and proactive approach to work . Good IT and organisational skills . Flexible approach to working hours as required within a management role . Positive, hands-on, and enthusiastic attitude . Confidence working within a customer-facing environment . Interest or experience within interiors, home furnishings, or design-led retail would be advantageous What you'll get in return . ?28,750 per annum . Temporary maternity cover position . Full time hours, 40 per week . Working hours of 9:30am - 5:30pm . Opportunity to join a supportive and established business . Friendly and collaborative working environment . Creative and rewarding industry sector How to Apply Apply now and a member of the Workforce team will be in touch to discuss the next steps. Or simply call or email on: P: (phone number removed) M: (phone number removed) E: (url removed) CheltPro
May 22, 2026
Seasonal
Assistant Showroom Manager Cheltenham £28,750 per annum Full Time Temporary Maternity Cover Are you a driven retail professional who thrives on achieving targets and leading successful teams? We are recruiting for an Assistant Showroom Manager to join a well-established and design-led interiors business in Cheltenham on a temporary maternity cover basis. This is an excellent opportunity for someone with strong retail management experience who is commercially focused, highly motivated, and passionate about delivering exceptional customer service. You will play a key role in supporting showroom performance, driving sales opportunities, managing customer orders, and leading a team of approximately 6 people within the Cheltenham showroom. What you'll be doing This is a varied and hands-on role where no two days are the same. Your responsibilities will include: . Supporting the Showroom Manager with the daily operation of the showroom . Leading, motivating, and supporting a team of approximately 6 staff . Driving sales performance and achieving showroom targets . Delivering exceptional customer service at all times . Assisting with staff supervision, training, and development . Supporting with staff rotas to ensure adequate showroom cover . Managing customer orders from enquiry through to completion . Liaising with internal departments to ensure smooth order fulfilment and deliveries . Handling customer queries and resolving issues professionally . Supporting stock control and minimising waste . Maintaining excellent showroom presentation standards . Ensuring systems, procedures, and daily operations are completed accurately . Assisting with appointments, quotations, fittings, and deliveries What we're looking for We are looking for a confident and target-driven retail professional who enjoys working in a fast-paced environment. . Previous Retail Management or Showroom Management experience . Strong sales focus with a passion for achieving targets . Experience leading, motivating, and developing a team . Excellent customer service and communication skills . Organised and proactive approach to work . Good IT and organisational skills . Flexible approach to working hours as required within a management role . Positive, hands-on, and enthusiastic attitude . Confidence working within a customer-facing environment . Interest or experience within interiors, home furnishings, or design-led retail would be advantageous What you'll get in return . ?28,750 per annum . Temporary maternity cover position . Full time hours, 40 per week . Working hours of 9:30am - 5:30pm . Opportunity to join a supportive and established business . Friendly and collaborative working environment . Creative and rewarding industry sector How to Apply Apply now and a member of the Workforce team will be in touch to discuss the next steps. Or simply call or email on: P: (phone number removed) M: (phone number removed) E: (url removed) CheltPro
Office Administrator & Operations Assistant The organisation is looking for a friendly, organised and proactive Office Administrator to keep their busy studio running smoothly; supporting the Office Manager across admin, finance, HR, health & safety and marketing. This is a sustainability-focused engineering consultancy with a welcoming, diverse and social studio culture. This is a great opportunity for someone looking to grow within a supportive and people-focused team. If you've also worked in the following roles, we'd also like to hear from you: Administrative Assistant, Studio Coordinator, Receptionist Administrator, Business Support Assistant, Team Administrator SALARY: £25,000 to £27,000 per annum + Benefits LOCATION: London Bridge, London (SE1) - Fully Office Based JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 9:00am-5:30pm COVER LETTER: If this sounds like your ideal position, please provide a Cover Letter showing how you'd be a good fit for this role. JOB OVERVIEW This is a fantastic opportunity for an Office Administrator & Operations Assistant to join a welcoming, diverse and people-focused organisation where sustainability shapes every project. The Office Administrator & Operations Assistant will support the Office Manager across office administration, operations support, HR administration, finance administration, facilities coordination, reception and marketing support duties within a fast-paced professional office environment. As an Office Administrator & Operations Assistant you will play a key role in keeping the studio running smoothly while supporting colleagues, visitors and suppliers. This varied position offers real career development, teamwork and the chance to grow within a supportive business. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. What you'll be doing As the Office Administrator & Operations Assistant your duties will include: Keeping the studio running, looking after reception, phones, visitors, supplies, post and couriers Supporting with invoicing, expenses and purchase ledger Organising team lunches, socials and events Assisting with recruitment and general HR administration Liaising with IT, facilities and office suppliers Helping pull together bids, presentations and marketing materials What we're looking for Previous experience within an office administration, office assistant, team assistant, reception or business support role Strong organisation and communication skills. You keep things tidy and people informed Friendly, reliable and happy to use your own initiative. You spot what needs doing and get on with it Excellent attention to detail Comfortable with Microsoft Office (Outlook, Word, Excel); InDesign is a bonus What's on offer A social studio with a good culture where people enjoy working together A team that trusts you to do your job well Real variety, and room to grow as the practice grows Work with purpose. Sustainability shapes every project the organisation takes on Benefits There is an excellent package of employee benefits including 25 days holiday, private health insurance, group life insurance, enhanced maternity and partner's leave, employee assistance programme, studio lunches, annual study trip and regular team socials. Candidates must have the right to work in the UK and currently be based in the UK HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14724 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
May 22, 2026
Full time
Office Administrator & Operations Assistant The organisation is looking for a friendly, organised and proactive Office Administrator to keep their busy studio running smoothly; supporting the Office Manager across admin, finance, HR, health & safety and marketing. This is a sustainability-focused engineering consultancy with a welcoming, diverse and social studio culture. This is a great opportunity for someone looking to grow within a supportive and people-focused team. If you've also worked in the following roles, we'd also like to hear from you: Administrative Assistant, Studio Coordinator, Receptionist Administrator, Business Support Assistant, Team Administrator SALARY: £25,000 to £27,000 per annum + Benefits LOCATION: London Bridge, London (SE1) - Fully Office Based JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 9:00am-5:30pm COVER LETTER: If this sounds like your ideal position, please provide a Cover Letter showing how you'd be a good fit for this role. JOB OVERVIEW This is a fantastic opportunity for an Office Administrator & Operations Assistant to join a welcoming, diverse and people-focused organisation where sustainability shapes every project. The Office Administrator & Operations Assistant will support the Office Manager across office administration, operations support, HR administration, finance administration, facilities coordination, reception and marketing support duties within a fast-paced professional office environment. As an Office Administrator & Operations Assistant you will play a key role in keeping the studio running smoothly while supporting colleagues, visitors and suppliers. This varied position offers real career development, teamwork and the chance to grow within a supportive business. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. What you'll be doing As the Office Administrator & Operations Assistant your duties will include: Keeping the studio running, looking after reception, phones, visitors, supplies, post and couriers Supporting with invoicing, expenses and purchase ledger Organising team lunches, socials and events Assisting with recruitment and general HR administration Liaising with IT, facilities and office suppliers Helping pull together bids, presentations and marketing materials What we're looking for Previous experience within an office administration, office assistant, team assistant, reception or business support role Strong organisation and communication skills. You keep things tidy and people informed Friendly, reliable and happy to use your own initiative. You spot what needs doing and get on with it Excellent attention to detail Comfortable with Microsoft Office (Outlook, Word, Excel); InDesign is a bonus What's on offer A social studio with a good culture where people enjoy working together A team that trusts you to do your job well Real variety, and room to grow as the practice grows Work with purpose. Sustainability shapes every project the organisation takes on Benefits There is an excellent package of employee benefits including 25 days holiday, private health insurance, group life insurance, enhanced maternity and partner's leave, employee assistance programme, studio lunches, annual study trip and regular team socials. Candidates must have the right to work in the UK and currently be based in the UK HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14724 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Liverpool Experience Campus operates the city's waterfront event campus the interconnected M&S Bank Arena, Liverpool Experience Campus and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services. We are currently looking for a driven and ambitious Corporate Sales Account Manager to join our team on a maternity cover basis and play a key role in building strong client relationships and driving business growth. The contract will run from 27 July 2026 until Friday, 6 August 2027. Company Benefits We are an award-winning, world-class venue where our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at Liverpool Experience Campus, and just some of the benefits staff can enjoy including: An enhanced holiday scheme which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Liverpool Experience Campus is a place where you can truly make a difference. Some of the wonderful things Liverpool Experience Campus has achieved / continue to work towards: Disability Confident Employer Sunflower Friendly Business Member of the Fair Employment Charter Real Living Wage employer Social value impact plan last year we contributed over £6.4m Green Meeting s Gold Standard Sustainability Strategy Positively influencing biodiversity in the grounds of our campus, we have 3 beehives Carbon Neutral Campus Accessibility Strategy AccessAble Guide About the Role As Sales Account Manager, you ll play a key role in showcasing Liverpool as a world-class destination for conferences, meetings and events. Joining the Conference Sales Team at Liverpool Experience Campus, you will build strong relationships across the agency and corporate markets, helping to attract a diverse range of conferences, meetings and banquets to the city. The ideal candidate will have experience of: Working within a sales environment, ideally within the conference, events, hospitality or venue industry. Managing client account relationships. Communicating and negotiating effectively with customers. Producing proposals and reports accurately. Using Momentous diary management system. Delivering excellent customer service within a fast-paced environment. Working independently as well as collaboratively within a team. Insight and understanding of event delivery or event operations (desirable). Main duties of this role include: Managing conference, meeting and banquet enquiries from initial contact through to contracting. Preparing proposals, quotations and costings for prospective clients. Conducting client site visits and venue tours. Researching and contacting prospective business leads. Presenting Liverpool Experience Campus to prospective clients. Supporting the Corporate Sales Team with administrative duties. Building and maintaining strong client relationships. Networking within the local and regional business community and also nationally at industry meetings. Presenting Liverpool Experience Campus to prospective clients. Maintaining accurate sales records and producing reports. Entertaining prospective clients and organising events to showcase the venue and destination. Attending client meetings, exhibitions and industry events across the UK as required. In addition, the candidate will need to be enthusiastic, like minded and complement our experienced and talented team. If you have drive, passion, ambition and wish to play a part in Liverpool Experience Campus s continuing success story this could be just the job for you. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: Friday, 29 May 2026 Interview Date: 1st round 7 / 8 June; 2nd round 17th and18th June 2026 Equality, Diversity and Inclusion Liverpool Experience Campus know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.
May 21, 2026
Contractor
Liverpool Experience Campus operates the city's waterfront event campus the interconnected M&S Bank Arena, Liverpool Experience Campus and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services. We are currently looking for a driven and ambitious Corporate Sales Account Manager to join our team on a maternity cover basis and play a key role in building strong client relationships and driving business growth. The contract will run from 27 July 2026 until Friday, 6 August 2027. Company Benefits We are an award-winning, world-class venue where our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at Liverpool Experience Campus, and just some of the benefits staff can enjoy including: An enhanced holiday scheme which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Liverpool Experience Campus is a place where you can truly make a difference. Some of the wonderful things Liverpool Experience Campus has achieved / continue to work towards: Disability Confident Employer Sunflower Friendly Business Member of the Fair Employment Charter Real Living Wage employer Social value impact plan last year we contributed over £6.4m Green Meeting s Gold Standard Sustainability Strategy Positively influencing biodiversity in the grounds of our campus, we have 3 beehives Carbon Neutral Campus Accessibility Strategy AccessAble Guide About the Role As Sales Account Manager, you ll play a key role in showcasing Liverpool as a world-class destination for conferences, meetings and events. Joining the Conference Sales Team at Liverpool Experience Campus, you will build strong relationships across the agency and corporate markets, helping to attract a diverse range of conferences, meetings and banquets to the city. The ideal candidate will have experience of: Working within a sales environment, ideally within the conference, events, hospitality or venue industry. Managing client account relationships. Communicating and negotiating effectively with customers. Producing proposals and reports accurately. Using Momentous diary management system. Delivering excellent customer service within a fast-paced environment. Working independently as well as collaboratively within a team. Insight and understanding of event delivery or event operations (desirable). Main duties of this role include: Managing conference, meeting and banquet enquiries from initial contact through to contracting. Preparing proposals, quotations and costings for prospective clients. Conducting client site visits and venue tours. Researching and contacting prospective business leads. Presenting Liverpool Experience Campus to prospective clients. Supporting the Corporate Sales Team with administrative duties. Building and maintaining strong client relationships. Networking within the local and regional business community and also nationally at industry meetings. Presenting Liverpool Experience Campus to prospective clients. Maintaining accurate sales records and producing reports. Entertaining prospective clients and organising events to showcase the venue and destination. Attending client meetings, exhibitions and industry events across the UK as required. In addition, the candidate will need to be enthusiastic, like minded and complement our experienced and talented team. If you have drive, passion, ambition and wish to play a part in Liverpool Experience Campus s continuing success story this could be just the job for you. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: Friday, 29 May 2026 Interview Date: 1st round 7 / 8 June; 2nd round 17th and18th June 2026 Equality, Diversity and Inclusion Liverpool Experience Campus know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.
At Rohan, we have core heritage in the outdoor industry, and we are on an exciting journey as we continue to grow our brand. We are searching for an enthusiastic Assistant Merchandiser to join our team on a 12 month fixed term maternity cover. In this role, you will be responsible for supporting the Merchandiser to ensure the range is optimised by channel. The role is focused on producing and analysing data to guide and form business direction and decision making supporting the Merchandiser and channels. Optimising the sales and profit position by adjusting and reacting with replenishment levels in store and distribution. Main Duties & Responsibilities Trading Weekly trading updates updating reporting to aid trading decisions maximising sales and profit potential. Trade updates and commentary at store level and campaign line specific analysis. Reviewing performance at line level, store level and channel level adjusting vs trade learnings. Identify under/over stock issues dealt with Analysis is done of sales by Product Type, Styles, Sizes and Stores to improve sales and stock availability Owner for replenishment across the retail estate and ecom channels setting levels accordingly. Taking initiative on actions required off the back of Trading performance and/or stock holding across the business Owner of replenishment and stock package levels for outlets and new stores. Owner of price change forms for trading activity. Stock and Sales Management Set up and monitor stock levels to achieve sales budgets using cover, forecast and trading direction. Using analysis to ensure stock is in the right channel vs sales, cover and sell through KPIs. Store performance review, adjusting stock and grading appropriately reacting to performance. In season patterns monitored and adjusted - stock consolidation when necessary. Launch stock distribution is timely and manageable through warehouse resources. Check all Marketing Literature has well stocked product and details of Prices and Codes are correct. Discontinued stock is distributed throughout clearance stores Price Changes are updated on Midas and communicated to the business Allowance List is distributed. Plan rebuys on accessories products based on performance and forecast. Communicating with the buying team. Owner of product seasonality changes in the system. Owner of new product set up. Daily Allocations - stock requests completed Internal Stock Movements for all departments processed Season Launch Allocations and Patterns set up Owner of store grading and stocking points adjusting based on performance Set up and monitoring reports and action changes based on analysis. Forecasting/Planning Forecasting sales and stock levels at line level to achieve sales plans and margin/profit targets assisted by the Merchandiser for Accessories. Ownership of promotional forecasting and the ability to present the financial rollup to the wider business. Size breakdowns are calculated to enable Po's to be raised. Order intake/outbound planning Main point of contact with the warehouse for volume outbound. Working with the goods in stock controller to run weekly progress meetings and updates on purchase orders Main point of contact with the warehouse for volume outbound. Owner of the codelist and updating with any changes on deliveries and grading for the business. Supporting the Merchandiser Stock packages for Shows, Exhibitions and New Stores are prepared. Enhance current reporting to drive efficiency. Range plan updates. Competencies Personal Delivers and drives for high personal standards Maintains a positive attitude in self and others Strong work ethic and high levels of commitment Embraces change Driven to succeed results orientated mindset Communication & Influence Communicates effectively across all levels Understands the need for and demonstrates the use of different styles of influence. Customer Service Promotes and develops relationships with internal/ external customers Demonstrates and creates high levels of service Technical Skills & Qualifications Microsoft Excel experience Communication and presentation skills, with the ability to convey data-driven insights to a wider team. Organisational skills and the ability to manage multiple priorities effectively. Proven leadership skills with a collaborative approach to working in cross-functional teams. Benefits Free onsite parking Personal clothing allowance 50% discount on our clothing Pension scheme Life cover based on salary Employee Assistance Scheme
May 21, 2026
Seasonal
At Rohan, we have core heritage in the outdoor industry, and we are on an exciting journey as we continue to grow our brand. We are searching for an enthusiastic Assistant Merchandiser to join our team on a 12 month fixed term maternity cover. In this role, you will be responsible for supporting the Merchandiser to ensure the range is optimised by channel. The role is focused on producing and analysing data to guide and form business direction and decision making supporting the Merchandiser and channels. Optimising the sales and profit position by adjusting and reacting with replenishment levels in store and distribution. Main Duties & Responsibilities Trading Weekly trading updates updating reporting to aid trading decisions maximising sales and profit potential. Trade updates and commentary at store level and campaign line specific analysis. Reviewing performance at line level, store level and channel level adjusting vs trade learnings. Identify under/over stock issues dealt with Analysis is done of sales by Product Type, Styles, Sizes and Stores to improve sales and stock availability Owner for replenishment across the retail estate and ecom channels setting levels accordingly. Taking initiative on actions required off the back of Trading performance and/or stock holding across the business Owner of replenishment and stock package levels for outlets and new stores. Owner of price change forms for trading activity. Stock and Sales Management Set up and monitor stock levels to achieve sales budgets using cover, forecast and trading direction. Using analysis to ensure stock is in the right channel vs sales, cover and sell through KPIs. Store performance review, adjusting stock and grading appropriately reacting to performance. In season patterns monitored and adjusted - stock consolidation when necessary. Launch stock distribution is timely and manageable through warehouse resources. Check all Marketing Literature has well stocked product and details of Prices and Codes are correct. Discontinued stock is distributed throughout clearance stores Price Changes are updated on Midas and communicated to the business Allowance List is distributed. Plan rebuys on accessories products based on performance and forecast. Communicating with the buying team. Owner of product seasonality changes in the system. Owner of new product set up. Daily Allocations - stock requests completed Internal Stock Movements for all departments processed Season Launch Allocations and Patterns set up Owner of store grading and stocking points adjusting based on performance Set up and monitoring reports and action changes based on analysis. Forecasting/Planning Forecasting sales and stock levels at line level to achieve sales plans and margin/profit targets assisted by the Merchandiser for Accessories. Ownership of promotional forecasting and the ability to present the financial rollup to the wider business. Size breakdowns are calculated to enable Po's to be raised. Order intake/outbound planning Main point of contact with the warehouse for volume outbound. Working with the goods in stock controller to run weekly progress meetings and updates on purchase orders Main point of contact with the warehouse for volume outbound. Owner of the codelist and updating with any changes on deliveries and grading for the business. Supporting the Merchandiser Stock packages for Shows, Exhibitions and New Stores are prepared. Enhance current reporting to drive efficiency. Range plan updates. Competencies Personal Delivers and drives for high personal standards Maintains a positive attitude in self and others Strong work ethic and high levels of commitment Embraces change Driven to succeed results orientated mindset Communication & Influence Communicates effectively across all levels Understands the need for and demonstrates the use of different styles of influence. Customer Service Promotes and develops relationships with internal/ external customers Demonstrates and creates high levels of service Technical Skills & Qualifications Microsoft Excel experience Communication and presentation skills, with the ability to convey data-driven insights to a wider team. Organisational skills and the ability to manage multiple priorities effectively. Proven leadership skills with a collaborative approach to working in cross-functional teams. Benefits Free onsite parking Personal clothing allowance 50% discount on our clothing Pension scheme Life cover based on salary Employee Assistance Scheme
GRASS Movement Systems Ltd
Sandwell, West Midlands
About Us Grass Movement Systems Ltd. is a proud subsidiary of the global GRASS Group , a leading international innovator and supplier of premium furniture fittings, hinges, and drawer systems. As part of the prestigious Würth Group which boasts a worldwide annual turnover exceeding €22 billion we operate independently under our own highly respected brand. Our West Bromwich facility is responsible for managing, supporting, and growing our industrial and distribution customer base across the UK and Ireland. We seamlessly supply high-quality movement systems to clients all over the UK. The Position We are seeking a versatile and proactive professional to fulfil a dual-function role combining executive PA support with sales administration. You will act as a central pillar for our UK operations, ensuring smooth day-to-day business coordination. Key Responsibilities Personal Assistant Duties: Executive Support: Manage calendars and daily diaries for both the Regional Director and Managing Director. Travel Management: Plan, coordinate, and book domestic and international business travel itineraries. Meeting Support: Attend corporate meetings, record detailed minutes, and track actionable items. Documentation: Draft, format, and prepare professional business documents, presentations, and correspondence. Sales Administration Duties: Field Sales Liaison: Act as the primary internal contact to support external sales teams with data, tasks, and documentation. Customer Care: Promptly answer and resolve inbound B2B customer enquiries via phone and email. Order Processing: Assist the customer service department with accurate sales order entry using our own IT system. Purchasing support : Assist with stock control systems to ensure we purchase and stock the correct articles for our customer base. What We Offer Competitive salary aligned with industry standards and your experience level. Company pension scheme. Generous annual leave allowance. A stable, professional, and supportive global corporate network.
May 20, 2026
Seasonal
About Us Grass Movement Systems Ltd. is a proud subsidiary of the global GRASS Group , a leading international innovator and supplier of premium furniture fittings, hinges, and drawer systems. As part of the prestigious Würth Group which boasts a worldwide annual turnover exceeding €22 billion we operate independently under our own highly respected brand. Our West Bromwich facility is responsible for managing, supporting, and growing our industrial and distribution customer base across the UK and Ireland. We seamlessly supply high-quality movement systems to clients all over the UK. The Position We are seeking a versatile and proactive professional to fulfil a dual-function role combining executive PA support with sales administration. You will act as a central pillar for our UK operations, ensuring smooth day-to-day business coordination. Key Responsibilities Personal Assistant Duties: Executive Support: Manage calendars and daily diaries for both the Regional Director and Managing Director. Travel Management: Plan, coordinate, and book domestic and international business travel itineraries. Meeting Support: Attend corporate meetings, record detailed minutes, and track actionable items. Documentation: Draft, format, and prepare professional business documents, presentations, and correspondence. Sales Administration Duties: Field Sales Liaison: Act as the primary internal contact to support external sales teams with data, tasks, and documentation. Customer Care: Promptly answer and resolve inbound B2B customer enquiries via phone and email. Order Processing: Assist the customer service department with accurate sales order entry using our own IT system. Purchasing support : Assist with stock control systems to ensure we purchase and stock the correct articles for our customer base. What We Offer Competitive salary aligned with industry standards and your experience level. Company pension scheme. Generous annual leave allowance. A stable, professional, and supportive global corporate network.
We are looking for an experienced and driven leader to join a Welsh Authority's Children's Services on a maternity cover basis. As Regional Development Manager for Substitute Family Care, you will lead the development of high-quality, innovative fostering services across the region - shaping strategy, driving performance, and championing best practice. You will have direct oversight of the regional front door for fostering recruitment, manage a small team of dedicated staff, and play a central role in the regional governance of Foster Wales. What you'll be doing Leading the regional work programme for fostering services, including planning, delivery and improvement Using the national performance framework to shape regional priorities and generate plans for improvement Representing the region at national Foster Wales meetings and reporting to governance boards Managing a team including a Regional Marketing Officer, Recruitment Support Officers, Training Officer, and Resource Assistant Engaging with local authorities across the region to develop and implement shared objectives Working in partnership with operational managers, social work services, voluntary agencies and the third sector Ensuring children, young people and families are meaningfully involved in service development Reporting regularly to Heads of Children's Services and preparing business cases as required What we're looking for Proven experience in a senior leadership role within fostering, children's services or a related area Strong understanding of fostering policy, practice standards and the Foster Wales framework Excellent stakeholder management and communication skills - from service users to senior leaders Experience of managing and developing teams Ability to analyse performance data and translate insights into actionable improvement plans A commitment to equality, safeguarding and promoting positive outcomes for children and young people Flexibility to work occasional evenings and weekends when required
May 20, 2026
Contractor
We are looking for an experienced and driven leader to join a Welsh Authority's Children's Services on a maternity cover basis. As Regional Development Manager for Substitute Family Care, you will lead the development of high-quality, innovative fostering services across the region - shaping strategy, driving performance, and championing best practice. You will have direct oversight of the regional front door for fostering recruitment, manage a small team of dedicated staff, and play a central role in the regional governance of Foster Wales. What you'll be doing Leading the regional work programme for fostering services, including planning, delivery and improvement Using the national performance framework to shape regional priorities and generate plans for improvement Representing the region at national Foster Wales meetings and reporting to governance boards Managing a team including a Regional Marketing Officer, Recruitment Support Officers, Training Officer, and Resource Assistant Engaging with local authorities across the region to develop and implement shared objectives Working in partnership with operational managers, social work services, voluntary agencies and the third sector Ensuring children, young people and families are meaningfully involved in service development Reporting regularly to Heads of Children's Services and preparing business cases as required What we're looking for Proven experience in a senior leadership role within fostering, children's services or a related area Strong understanding of fostering policy, practice standards and the Foster Wales framework Excellent stakeholder management and communication skills - from service users to senior leaders Experience of managing and developing teams Ability to analyse performance data and translate insights into actionable improvement plans A commitment to equality, safeguarding and promoting positive outcomes for children and young people Flexibility to work occasional evenings and weekends when required
A leading global financial services business is looking for an experienced communications professional to join its Corporate Communications team on a 6-month FTC. Sitting across Internal Communications and PR, the role offers broad exposure across employee engagement, media relations, executive communications, and high-profile business initiatives. It's a fast-paced, highly visible position suited to someone who enjoys variety, works well with senior stakeholders, and thrives in a collaborative corporate environment. Title: Assistant Vice President of Communications Contract: 6 Month FTC Salary: £635/day Location: London Working Pattern: Hybrid Industry: Financial Services A globally recognised financial services organisation is looking for an experienced communications professional to join its Corporate Communications team on a 6-month maternity cover contract. This is a broad, fast-paced role sitting across both Internal Communications and PR, supporting senior stakeholders and helping maintain consistent, high-quality communications delivery during a busy period. This is a strong opportunity for someone who enjoys variety, operates well in regulated environments, and is confident managing multiple workstreams across employee communications, media relations, executive briefing materials, and cross-functional campaigns. The Role You'll work closely with senior communications leaders across both internal and external communications activity, supporting day-to-day execution and helping ensure projects continue moving at pace. Key responsibilities include: Drafting and editing internal communications including leadership messaging, employee updates, and change communications Supporting delivery across internal channels including email, intranet, and collaboration platforms Assisting with media relations activity, PR campaigns, press materials, and executive briefing documents Coordinating with external PR agencies and supporting campaign execution Monitoring media coverage and preparing reporting, insights, and issue-response materials Supporting communications around events, conferences, awards, and key business initiatives Working cross-functionally with teams across Communications, Marketing, Public Policy, and wider business functions Candidate Criteria The business is looking for someone who can quickly integrate into a complex, fast-moving environment and confidently manage delivery across multiple communications disciplines. They are likely to be looking for: Around 7-10 years' communications or PR experience Experience across both Internal Communications and External Communications / PR Strong writing and editing capability across different audiences and channels Experience operating within financial services or another regulated environment A collaborative, organised, and highly reliable approach Ability to manage multiple priorities with strong attention to detail Why This Role? This is a genuinely varied communications role with exposure across senior stakeholders, external media activity, internal engagement, and business-critical communications projects. It would suit someone who enjoys working in fast-paced corporate environments and wants a role with broad exposure across a complex, international business. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
May 19, 2026
Contractor
A leading global financial services business is looking for an experienced communications professional to join its Corporate Communications team on a 6-month FTC. Sitting across Internal Communications and PR, the role offers broad exposure across employee engagement, media relations, executive communications, and high-profile business initiatives. It's a fast-paced, highly visible position suited to someone who enjoys variety, works well with senior stakeholders, and thrives in a collaborative corporate environment. Title: Assistant Vice President of Communications Contract: 6 Month FTC Salary: £635/day Location: London Working Pattern: Hybrid Industry: Financial Services A globally recognised financial services organisation is looking for an experienced communications professional to join its Corporate Communications team on a 6-month maternity cover contract. This is a broad, fast-paced role sitting across both Internal Communications and PR, supporting senior stakeholders and helping maintain consistent, high-quality communications delivery during a busy period. This is a strong opportunity for someone who enjoys variety, operates well in regulated environments, and is confident managing multiple workstreams across employee communications, media relations, executive briefing materials, and cross-functional campaigns. The Role You'll work closely with senior communications leaders across both internal and external communications activity, supporting day-to-day execution and helping ensure projects continue moving at pace. Key responsibilities include: Drafting and editing internal communications including leadership messaging, employee updates, and change communications Supporting delivery across internal channels including email, intranet, and collaboration platforms Assisting with media relations activity, PR campaigns, press materials, and executive briefing documents Coordinating with external PR agencies and supporting campaign execution Monitoring media coverage and preparing reporting, insights, and issue-response materials Supporting communications around events, conferences, awards, and key business initiatives Working cross-functionally with teams across Communications, Marketing, Public Policy, and wider business functions Candidate Criteria The business is looking for someone who can quickly integrate into a complex, fast-moving environment and confidently manage delivery across multiple communications disciplines. They are likely to be looking for: Around 7-10 years' communications or PR experience Experience across both Internal Communications and External Communications / PR Strong writing and editing capability across different audiences and channels Experience operating within financial services or another regulated environment A collaborative, organised, and highly reliable approach Ability to manage multiple priorities with strong attention to detail Why This Role? This is a genuinely varied communications role with exposure across senior stakeholders, external media activity, internal engagement, and business-critical communications projects. It would suit someone who enjoys working in fast-paced corporate environments and wants a role with broad exposure across a complex, international business. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Are you an experienced Buyer with a passion for sourcing standout products and spotting emerging trends? If you thrive in a fast-paced retail environment and enjoy balancing creativity with commercial decision-making, this could be the perfect opportunity for you. A well-established retail business is seeking a Buyer to join their team on a 12-month fixed-term maternity cover contract. This is a fantastic opportunity for someone with at least three years of buying experience, ideally within food, homewares or interiors, to take ownership of seasonal ranges and contribute to the continued success of a customer-focused brand. This role offers a salary of up to £35,000 depending on experience, alongside the opportunity to work within a collaborative and creative environment. This is a full-time hybrid role and due to the rural location of the office, a car and driving licence is required. The role includes two days per week in the office, although during the key selection period from late July to mid-September, full office attendance will be required to support product selection and seasonal planning. Key Responsibilities: Develop and source commercially successful homewares and food ranges in line with customer trends and brand values. Analyse sales performance and market trends to identify growth opportunities and optimise product ranges. Negotiate with UK and international suppliers to secure the best commercial terms and maintain product quality. Manage product timelines to ensure all ranges are delivered on time and in line with catalogue production schedules. Present seasonal product selections and contribute ideas during range planning and brainstorming sessions. Support and develop a Buying Assistant through coaching and day-to-day management. Skills & Experience: Minimum of 3 years' buying experience, ideally within food, homewares or interiors. Strong commercial awareness with the ability to identify trends and customer preferences. Experience managing supplier relationships and negotiating commercial terms. Excellent organisational skills with the ability to manage multiple deadlines and priorities. Strong communication and presentation skills with a collaborative approach to teamwork. Experience writing product copy or working closely with marketing/catalogue teams would be advantageous. How to Apply: If this opportunity sounds like your next move, we'd love to hear from you. Apply now or get in touch with Niche Recruitment with any questions.
May 17, 2026
Contractor
Are you an experienced Buyer with a passion for sourcing standout products and spotting emerging trends? If you thrive in a fast-paced retail environment and enjoy balancing creativity with commercial decision-making, this could be the perfect opportunity for you. A well-established retail business is seeking a Buyer to join their team on a 12-month fixed-term maternity cover contract. This is a fantastic opportunity for someone with at least three years of buying experience, ideally within food, homewares or interiors, to take ownership of seasonal ranges and contribute to the continued success of a customer-focused brand. This role offers a salary of up to £35,000 depending on experience, alongside the opportunity to work within a collaborative and creative environment. This is a full-time hybrid role and due to the rural location of the office, a car and driving licence is required. The role includes two days per week in the office, although during the key selection period from late July to mid-September, full office attendance will be required to support product selection and seasonal planning. Key Responsibilities: Develop and source commercially successful homewares and food ranges in line with customer trends and brand values. Analyse sales performance and market trends to identify growth opportunities and optimise product ranges. Negotiate with UK and international suppliers to secure the best commercial terms and maintain product quality. Manage product timelines to ensure all ranges are delivered on time and in line with catalogue production schedules. Present seasonal product selections and contribute ideas during range planning and brainstorming sessions. Support and develop a Buying Assistant through coaching and day-to-day management. Skills & Experience: Minimum of 3 years' buying experience, ideally within food, homewares or interiors. Strong commercial awareness with the ability to identify trends and customer preferences. Experience managing supplier relationships and negotiating commercial terms. Excellent organisational skills with the ability to manage multiple deadlines and priorities. Strong communication and presentation skills with a collaborative approach to teamwork. Experience writing product copy or working closely with marketing/catalogue teams would be advantageous. How to Apply: If this opportunity sounds like your next move, we'd love to hear from you. Apply now or get in touch with Niche Recruitment with any questions.
Executive Assistant (Maternity Cover - Fixed Term Contract) Location: Temple, London Contract Length: 9 months Salary: 38,000 - 42,000 per annum Are you an experienced and highly organised Executive Assistant looking for an opportunity to support a distinguished team of legal professionals? Our client, a leading set of barristers' chambers based in the heart of Temple, is seeking a dedicated Executive Assistant to provide seamless administrative and organisational support during a maternity cover contract. This role offers a unique opportunity to contribute to the smooth running of one of London's most respected chambers, working closely with barristers, senior management, and professional staff. Why Join This Chambers? Be part of a prestigious legal environment specialising in commercial, public & regulatory, competition, sport, financial services, and employment law . Work in elegant surroundings just a short walk from Temple station, in the historic Inns of Court. Join a collaborative and professional team that values precision, discretion, and excellence. Gain exposure to the inner workings of a modern, high-performing chambers with a strong reputation across multiple practice areas. Key Responsibilities Barrister Administration Manage renewals of Practising Certificates and Professional Indemnity Insurance. Oversee the onboarding and departure of tenants and members. Coordinate in-house training programmes and ensure compliance with CPD requirements. Provide high-level support to the Head of Chambers and members, including diary and travel management. General Administration Support senior management by scheduling and coordinating internal meetings. Assist the Finance Manager with invoicing, expenses, and other finance-related administration. Provide day-to-day administrative support across chambers. Pupillage & Recruitment Support Assist with the coordination of pupillage applications, mini-pupillages, and university outreach events. Prepare induction materials and oversee logistics for pupillage-related activities. Marketing & Events Work with the Marketing Manager to deliver chambers' events and networking functions. Assist in preparing marketing materials and coordinating logistics for promotional initiatives. Chambers Support Oversee day-to-day chambers activities such as weekly tea, drinks, and special occasion arrangements. Maintain internal communications, including intranet updates and newsletters. What We're Looking For The successful candidate will bring: Previous experience in a professional services environment , ideally within legal, financial, or consultancy sectors. Strong organisational skills with the ability to manage multiple priorities in a fast-paced setting. Excellent written communication and attention to detail. Proficiency in Microsoft Office (Word and Excel essential). Professionalism, discretion, and a strong commitment to confidentiality (including GDPR awareness). A confident and polished manner, with experience of diary management and liaising at senior levels. Contract & Benefits Hours: 9:00 am - 6:00 pm (1-hour lunch). Hybrid Working: 5 days in-office during probation (3 months), then 1 day per week from home. Leave: 22 days holiday + 8 bank holidays Benefits: Private Medical Insurance and pension scheme membership. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Oct 06, 2025
Contractor
Executive Assistant (Maternity Cover - Fixed Term Contract) Location: Temple, London Contract Length: 9 months Salary: 38,000 - 42,000 per annum Are you an experienced and highly organised Executive Assistant looking for an opportunity to support a distinguished team of legal professionals? Our client, a leading set of barristers' chambers based in the heart of Temple, is seeking a dedicated Executive Assistant to provide seamless administrative and organisational support during a maternity cover contract. This role offers a unique opportunity to contribute to the smooth running of one of London's most respected chambers, working closely with barristers, senior management, and professional staff. Why Join This Chambers? Be part of a prestigious legal environment specialising in commercial, public & regulatory, competition, sport, financial services, and employment law . Work in elegant surroundings just a short walk from Temple station, in the historic Inns of Court. Join a collaborative and professional team that values precision, discretion, and excellence. Gain exposure to the inner workings of a modern, high-performing chambers with a strong reputation across multiple practice areas. Key Responsibilities Barrister Administration Manage renewals of Practising Certificates and Professional Indemnity Insurance. Oversee the onboarding and departure of tenants and members. Coordinate in-house training programmes and ensure compliance with CPD requirements. Provide high-level support to the Head of Chambers and members, including diary and travel management. General Administration Support senior management by scheduling and coordinating internal meetings. Assist the Finance Manager with invoicing, expenses, and other finance-related administration. Provide day-to-day administrative support across chambers. Pupillage & Recruitment Support Assist with the coordination of pupillage applications, mini-pupillages, and university outreach events. Prepare induction materials and oversee logistics for pupillage-related activities. Marketing & Events Work with the Marketing Manager to deliver chambers' events and networking functions. Assist in preparing marketing materials and coordinating logistics for promotional initiatives. Chambers Support Oversee day-to-day chambers activities such as weekly tea, drinks, and special occasion arrangements. Maintain internal communications, including intranet updates and newsletters. What We're Looking For The successful candidate will bring: Previous experience in a professional services environment , ideally within legal, financial, or consultancy sectors. Strong organisational skills with the ability to manage multiple priorities in a fast-paced setting. Excellent written communication and attention to detail. Proficiency in Microsoft Office (Word and Excel essential). Professionalism, discretion, and a strong commitment to confidentiality (including GDPR awareness). A confident and polished manner, with experience of diary management and liaising at senior levels. Contract & Benefits Hours: 9:00 am - 6:00 pm (1-hour lunch). Hybrid Working: 5 days in-office during probation (3 months), then 1 day per week from home. Leave: 22 days holiday + 8 bank holidays Benefits: Private Medical Insurance and pension scheme membership. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
CITY & COUNTY HEALTHCARE GROUP LTD
Bishop's Stortford, Hertfordshire
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
Oct 01, 2025
Full time
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
CITY & COUNTY HEALTHCARE GROUP LTD
Bishop's Stortford, Hertfordshire
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
Oct 01, 2025
Full time
Company Description The Registered Branch Manager holds a pivotal leadership position, responsible for the effective day-to-day management and operational performance of a high-volume domiciliary care service delivering over 5,000 care hours per week across Hertfordshire. Based in the heart of Bishop's Stortford, the manager ensures the consistent delivery of safe, high-quality, person-centred care to individuals living in their own homes. This role involves leading and inspiring a dedicated team of care coordinators, supervisors, and care workers, while overseeing all aspects of branch operations - including compliance, quality assurance, staff performance, client satisfaction, and contractual obligations. The Branch Manager ensures the service meets and exceeds CQC standards, operates within regulatory and legislative frameworks, and achieves both operational efficiency and business growth. Brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, some downs, and a few curveballs. At care by us, every day is different, every day offers you the opportunity to do meaningful and rewarding work that changes people's lives. We support service users in the following locations across Hertfordshire Buntingford Stevenage - Roebuck, Broadwater, Shepnall, Poplars, Chellis, Symonds Green, Fishers Green, Pin Green, Chells Manor, St Nicholas, Old Town, Walkern Puckridge, Braughing, Little Hadam (Driver) Knebworth, Datchworth Green Bishops Stortford - Havers, Birchanger Hockerill, Thorley Tonwell, High Cross Sawbridgeworth - North End Estate, Lower Steering, High Wynch Ware - Kings Hill, Pine Hurst Hertford - Fordwich, Bengeo, Folly Island, Sele Farm, Horns Mill, Hertford Heath Stanstead Abbots - Stanstead St Margarets, Little Amwell Hoddesdon - Rye House, Broxbourne, Turnford Churchgate, Cheshunt Waltham Cross Little Berkmenstead Babbs Green, Tonwell, Much Hadam, Watton at Stone, Hadam Cross Job Description Key Responsibilities Of The Registered Branch Manager: Team Leadership and Development: Recruit, develop, and manage a team of domiciliary care workers. Provide ongoing training, supervision, and support to ensure staff deliver compassionate and person-centred care in line with individual service user needs. Care Delivery Oversight: Ensure appropriate staffing levels to meet client care plans and service demands. Maintain oversight of care delivery standards to ensure services are safe, responsive, and of high quality. Regulatory Compliance: Ensure all activities within the branch comply with relevant care regulations (such as CQC standards), internal policies, and the expectations of local authority or private contract holders. Keep up-to-date and accurate records to support audits and inspections. Rostering and Scheduling: Manage the scheduling and rostering of care workers to match client care plans and preferences. Ensure shifts are efficiently covered and care continuity is maintained. Accurately record working hours and ensure correct pay and mileage for staff. Client Care and Relationship Management: Maintain regular communication with service users and their families to monitor satisfaction, adapt care plans as required, and respond to concerns promptly and professionally. Service Quality Monitoring: Regularly review and audit care provision, staff performance, and client feedback. Implement improvement plans where needed to maintain and enhance service standards. Branch Operations: Take ownership of the branch's overall performance, including growth targets, staff retention, and budgetary control where applicable. Promote the service locally to increase referrals and maintain a strong reputation. Other Responsibilities: Act as an ambassador for the organisation, upholding a high standard of professionalism at all times, and promoting the values of dignity, respect, and compassionate care in every aspect of service delivery. Ensure clear, timely, and effective communication across all levels of the service - including staff, service users, families, healthcare professionals, and commissioning bodies - to support safe and coordinated care. Champion anti-discriminatory, inclusive, and person-centred practice, ensuring equality, diversity, and individual rights are embedded in daily operations, in line with the Health and Social Care Act and CQC's Key Lines of Enquiry (KLOEs). Uphold confidentiality and data protection standards, protecting the privacy of service users, staff, and the organisation in compliance with GDPR and safeguarding policies. Promote and maintain a safe environment, ensuring all staff follow health and safety legislation, complete risk assessments, and adhere to infection prevention and control measures. Engage in and support continuous professional development, including mandatory training, reflective supervision, and performance appraisals, fostering a culture of learning and accountability to improve quality of care. Support CQC compliance and inspection readiness, contributing to audits, service reviews, and quality improvement initiatives in line with the five CQC domains: Safe, Effective, Caring, Responsive, and Well-led. Qualifications What we're looking for in the Registered Branch Manager Care and Regulatory Knowledge Strong understanding of the principles of high-quality care and person-centred practice. In-depth knowledge of the statutory and regulatory frameworks, including the Health and Social Care Act, CQC regulations, safeguarding requirements, and local authority procedures. Understanding of the specific needs of service user groups relevant to the local office (e.g. older adults, people with dementia, learning disabilities). Good awareness of health and safety legislation, risk assessment procedures, and effective risk management in a home care setting. Sector and Business Insight Understanding of the home care market, including current trends and challenges, both locally and nationally. Knowledge of the principles of business management and service development, including marketing, recruitment, quality assurance, and strategic growth. Commitment to equality, diversity, and inclusion, with an understanding of how to implement these in practical care scenarios. Communication and Interpersonal Skills Strong interpersonal skills, including the confidence and ability to address groups such as staff teams, families, and external stakeholders. Excellent verbal communication skills, with clear and professional spoken English. Excellent written communication skills, suitable for writing reports, care plans, correspondence, and formal documentation. Technical and Administrative Skills Relevant accounting and budget management skills, including planning, monitoring, and reporting on financial performance. Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.) for reporting, record-keeping, and communication. Competent in email communication and internet-based research, including sourcing sector information, regulatory updates, and training resources. Ability to conduct practical assessments of staff and service delivery to ensure compliance and high standards of care. GCSEs (or equivalent) in Maths and English at grades A-C NVQ/QCF Level 5 Diploma in Health and Social Care or Registered Managers Award (RMA) (or equivalent qualification) Full UK driving licence or the ability to travel independently This position is subject to an Enhanced DBS/Access NI Disclosure, as applicable Additional Information What We Offer At City & County Healthcare Group, we're committed to your personal and professional growth. We provide comprehensive training and continuous development opportunities through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and accredited courses. Whether you're looking to progress within your branch or explore opportunities across our wider group, you'll have the support and guidance needed to grow your career in care. We believe in recognising the meaningful and impactful work our teams do every day. That's why we offer a competitive benefits package, including: Access to a wide range of wellbeing resources and financial advice Up to 14% discount at over 40 major retailers, including Tesco, John Lewis, and many more A strong culture of support, recognition, and opportunity within a leading care provider Enhanced occupational maternity and adoption pay. Enhanced occupational paternity pay entitlement. Death in Service Payment Pension scheme Benefits and Well-being Platform Cycle to work scheme. Refer a friend scheme - earn £300 per referral! Local work and paid mileage Access to our in-house app Join us and take pride in a role that truly makes a difference. We're an equal opportunities employer. Thanks to the commitment of our health care assistants, we see extraordinary achievements happen every day. We are transforming the care industry by working smarter . click apply for full job details
