Fixed Term Contract 18 Months 40 Hours Per Week Up to 5% Bonus Hybrid Working Based at our offices in Thorpe Park, Leeds Deliver great customer outcomes and support key connections projects from start to finish As a Connections Customer Advisor for Northern Gas Networks (NGN), you will be at the heart of delivering seamless gas connection projects from start to finish. You will take ownership of the design and quotation process, producing accurate, compliant solutions that meet both technical standards and commercial needs, all while putting the customer first. Working across a varied mix of standard, non-standard and diversion projects, you will manage timelines, produce clear and competitive quotes, and act as the single, trusted point of contact throughout the customer journey. It s a fast-paced, hands-on role where your attention to detail, ability to juggle priorities and commitment to great customer service will make all the difference; keeping projects on track and customers informed every step of the way. In this role you will Deliver high-quality customer service throughout the connections process Produce accurate, compliant designs and quotations for connection works Act as a single point of contact, guiding customers through their journey Ensure GSOS standards (4, 5 & 6) are met and minimise lead times Manage customer queries and complaints through to resolution Carry out audit corrections and respond to error/expiry reports promptly Work collaboratively across teams to support delivery and improvements Contribute ideas and feedback to support continuous improvement initiatives We are looking for Strong customer service experience Ability to build effective relationships with internal and external stakeholders Strong organisational skills and ability to work to deadlines Understanding of end-to-end customer or process delivery Attention to detail and commitment to high-quality work Proficient in Microsoft Office applications Please note full training will be provided Desirable - Knowledge of SAP tools, alongside an understanding of connections design principles, industry standards, and GSOS and pricing principles Why join NGN? Salary from £29,286 per annum Annual bonus of up to 5% , recognising your contribution and performance 25 days of annual leave , plus recognised bank holidays and 2 additional half-days over the Christmas period Occupational sick pay available after the first 2 calendar days of statutory sick pay Generous stakeholder pension scheme , doubling your contribution, up to 10% Flexible benefits and salary sacrifice options , including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a virtual GP service Family-friendly policies , including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more About NGN We deliver gas to 2.9 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy , shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ/Women s/Roots&Resonance/Parents & Carers/DisABILITY) to ensure we reflect and uplift the communities we serve. Next Steps Simply click Apply and upload your CV, making sure to highlight how your skills and experience align with the role. We aim to contact all applicants within one week of the closing date, with interviews expected to take place at the beginning of July . If you require any adjustments during the recruitment process, please contact our Recruitment Team at (url removed)
Jun 10, 2026
Contractor
Fixed Term Contract 18 Months 40 Hours Per Week Up to 5% Bonus Hybrid Working Based at our offices in Thorpe Park, Leeds Deliver great customer outcomes and support key connections projects from start to finish As a Connections Customer Advisor for Northern Gas Networks (NGN), you will be at the heart of delivering seamless gas connection projects from start to finish. You will take ownership of the design and quotation process, producing accurate, compliant solutions that meet both technical standards and commercial needs, all while putting the customer first. Working across a varied mix of standard, non-standard and diversion projects, you will manage timelines, produce clear and competitive quotes, and act as the single, trusted point of contact throughout the customer journey. It s a fast-paced, hands-on role where your attention to detail, ability to juggle priorities and commitment to great customer service will make all the difference; keeping projects on track and customers informed every step of the way. In this role you will Deliver high-quality customer service throughout the connections process Produce accurate, compliant designs and quotations for connection works Act as a single point of contact, guiding customers through their journey Ensure GSOS standards (4, 5 & 6) are met and minimise lead times Manage customer queries and complaints through to resolution Carry out audit corrections and respond to error/expiry reports promptly Work collaboratively across teams to support delivery and improvements Contribute ideas and feedback to support continuous improvement initiatives We are looking for Strong customer service experience Ability to build effective relationships with internal and external stakeholders Strong organisational skills and ability to work to deadlines Understanding of end-to-end customer or process delivery Attention to detail and commitment to high-quality work Proficient in Microsoft Office applications Please note full training will be provided Desirable - Knowledge of SAP tools, alongside an understanding of connections design principles, industry standards, and GSOS and pricing principles Why join NGN? Salary from £29,286 per annum Annual bonus of up to 5% , recognising your contribution and performance 25 days of annual leave , plus recognised bank holidays and 2 additional half-days over the Christmas period Occupational sick pay available after the first 2 calendar days of statutory sick pay Generous stakeholder pension scheme , doubling your contribution, up to 10% Flexible benefits and salary sacrifice options , including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a virtual GP service Family-friendly policies , including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more About NGN We deliver gas to 2.9 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy , shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ/Women s/Roots&Resonance/Parents & Carers/DisABILITY) to ensure we reflect and uplift the communities we serve. Next Steps Simply click Apply and upload your CV, making sure to highlight how your skills and experience align with the role. We aim to contact all applicants within one week of the closing date, with interviews expected to take place at the beginning of July . If you require any adjustments during the recruitment process, please contact our Recruitment Team at (url removed)
Senior / Associate Building Surveyor Senior / Associate Building Surveyor MRICS / Manchester. Our client are a multi-disciplinary Built Environment Consultancy providing high class services in surveying, engineering, project management, cost consultancy, compliance and fire safety throughout England, Wales and Scotland. Providing fire engineering, building surveying, cost consultancy and project management services across multiple sectors, and we are one of the leading firms dealing with high-risk buildings in residential, mixed use, university and college sectors, including student accommodation. Thier ethos has created a culture where a happy team can grow personally and professionally with contribution and achievement being recognised and rewarded. The flexible, approachable yet professional style promotes effective communication and encourages creativity throughout all our projects and instructions and supports the excellent, long-standing relationships have been built with clients. The vision is to become the number one customer experience service provider in the UK Built Environment sector. The Role We are looking for a talented and skilled Chartered senior surveyor professional to work across both the advisory and consultant side, and the more project driven parts of our business. There is likely to be a project bias with the expectation that the candidate will be responsible for a number of projects, acting either as the contract administrator or as a lead consultant / project manager. The consultant and advisory work will include core building surveying functions such as defects diagnosis, planned maintenance programming, landlord and tenant matters, reinstatement cost assessments, party wall and general advice. It is possible that a suitably qualified and experienced quantity surveyor might fit the bill, particularly where a lack of experience in non-project building surveying skills is offset by project management/cost, and contract knowledge. The projects are likely to range in value from circa £500K up to circa £10m. Typical projects include exterior renovation contracts, internal common parts and design work, private refurbishment projects and major façade remediation schemes. Knowledge and experience of the JCT suite of contracts is an absolute must. Knowledge of other contracts, such as NEC, would be helpful, and experience in a range of procurement routes and forms of contract is expected. The ability to lead a project team effectively is also a prerequisite. The candidate will be self-motivated, efficient and organised in equal measure, and an all-round high achiever. Opportunities will exist for the successful candidate s progression as the company continues to grow, subject to performance and contribution. Location & Flexible Working The role is intended to have a bias towards the North West and North East and in part the Midlands. The successful candidate will operate out of our Manchester office. The role will require site inspections and meetings and so we fully anticipate a hybrid combination of in-office and remote working. Candidate Requirements The successful candidate will be expected to meet the following criteria. • Qualifications: Degree educated with a relevant building surveying qualification. • RICS accredited qualification preferred; candidates willing to work towards RICS accreditation will be considered. • Experience: Minimum 5 years post-qualification experience in building surveying with demonstrable experience across residential, commercial and refurbishment projects. • Communication: Clear, confident written and verbal communication with clients, contractors and project teams. • Personal attributes: Organised, proactive, commercially aware and able to prioritise competing demands. The Package Competitive salary (dependent upon experience). Bonus. Pension. Private healthcare. Gym membership. CPD, training & career progression. 25 days holiday plus period between Christmas & New Year. For futher inforamtion and a confidential discussion, please contact Danny on (phone number removed) / (url removed)
Jun 10, 2026
Full time
Senior / Associate Building Surveyor Senior / Associate Building Surveyor MRICS / Manchester. Our client are a multi-disciplinary Built Environment Consultancy providing high class services in surveying, engineering, project management, cost consultancy, compliance and fire safety throughout England, Wales and Scotland. Providing fire engineering, building surveying, cost consultancy and project management services across multiple sectors, and we are one of the leading firms dealing with high-risk buildings in residential, mixed use, university and college sectors, including student accommodation. Thier ethos has created a culture where a happy team can grow personally and professionally with contribution and achievement being recognised and rewarded. The flexible, approachable yet professional style promotes effective communication and encourages creativity throughout all our projects and instructions and supports the excellent, long-standing relationships have been built with clients. The vision is to become the number one customer experience service provider in the UK Built Environment sector. The Role We are looking for a talented and skilled Chartered senior surveyor professional to work across both the advisory and consultant side, and the more project driven parts of our business. There is likely to be a project bias with the expectation that the candidate will be responsible for a number of projects, acting either as the contract administrator or as a lead consultant / project manager. The consultant and advisory work will include core building surveying functions such as defects diagnosis, planned maintenance programming, landlord and tenant matters, reinstatement cost assessments, party wall and general advice. It is possible that a suitably qualified and experienced quantity surveyor might fit the bill, particularly where a lack of experience in non-project building surveying skills is offset by project management/cost, and contract knowledge. The projects are likely to range in value from circa £500K up to circa £10m. Typical projects include exterior renovation contracts, internal common parts and design work, private refurbishment projects and major façade remediation schemes. Knowledge and experience of the JCT suite of contracts is an absolute must. Knowledge of other contracts, such as NEC, would be helpful, and experience in a range of procurement routes and forms of contract is expected. The ability to lead a project team effectively is also a prerequisite. The candidate will be self-motivated, efficient and organised in equal measure, and an all-round high achiever. Opportunities will exist for the successful candidate s progression as the company continues to grow, subject to performance and contribution. Location & Flexible Working The role is intended to have a bias towards the North West and North East and in part the Midlands. The successful candidate will operate out of our Manchester office. The role will require site inspections and meetings and so we fully anticipate a hybrid combination of in-office and remote working. Candidate Requirements The successful candidate will be expected to meet the following criteria. • Qualifications: Degree educated with a relevant building surveying qualification. • RICS accredited qualification preferred; candidates willing to work towards RICS accreditation will be considered. • Experience: Minimum 5 years post-qualification experience in building surveying with demonstrable experience across residential, commercial and refurbishment projects. • Communication: Clear, confident written and verbal communication with clients, contractors and project teams. • Personal attributes: Organised, proactive, commercially aware and able to prioritise competing demands. The Package Competitive salary (dependent upon experience). Bonus. Pension. Private healthcare. Gym membership. CPD, training & career progression. 25 days holiday plus period between Christmas & New Year. For futher inforamtion and a confidential discussion, please contact Danny on (phone number removed) / (url removed)
Parts Advisor Vacancy! We are pleased to present an exciting opportunity for an experienced Parts Advisor to join a reputable dealership in Bishop Stortford. Our client, a well-established approved dealership, is seeking a dedicated Parts Advisor to enhance their busy parts department. This is an excellent chance for a customer-focused professional to work within a professional environment that values service excellence and career development. Benefits for the Parts Advisor role: Competitive salary up to 32,500 dependent on experience Realistic OTE of approximately 40,000 through bonus schemes 29 days holiday including Bank Holidays No weekend or Bank Holiday work Performance-based bonus structure Staff uniform provided Free on-site parking Employee discount scheme Company pension scheme Supportive, professional environment with career progression opportunities Duties of the Parts Advisor: Managing the parts desk efficiently for warranty, retail, and trade sales Handling customer enquiries via telephone, email, and face-to-face interactions Coordinating the distribution of parts to technicians Managing stock control and processing returns Utilising manufacturer parts catalogue systems for accurate ordering Maintaining accurate administration records Building robust relationships with customers, colleagues, and suppliers Ensuring all departmental tasks are completed promptly and professionally Requirements: A minimum of 12 months' experience within an automotive Parts Department Strong customer service and communication skills Sales-driven mindset with a good understanding of business operations Reliable and proactive with the ability to work independently Flexible approach to work schedules Full UK driving licence Professional attitude and team player mentality If you are interested in this Parts Advisor role in Bishop Stortford, we invite you to find out more. Contact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Bishop Stortford and surrounding areas today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants is dedicated to connecting candidates with the best jobs within the automotive industry. To explore more motor trade jobs in your local area and take the next step in your career, please contact us today.
Jun 10, 2026
Full time
Parts Advisor Vacancy! We are pleased to present an exciting opportunity for an experienced Parts Advisor to join a reputable dealership in Bishop Stortford. Our client, a well-established approved dealership, is seeking a dedicated Parts Advisor to enhance their busy parts department. This is an excellent chance for a customer-focused professional to work within a professional environment that values service excellence and career development. Benefits for the Parts Advisor role: Competitive salary up to 32,500 dependent on experience Realistic OTE of approximately 40,000 through bonus schemes 29 days holiday including Bank Holidays No weekend or Bank Holiday work Performance-based bonus structure Staff uniform provided Free on-site parking Employee discount scheme Company pension scheme Supportive, professional environment with career progression opportunities Duties of the Parts Advisor: Managing the parts desk efficiently for warranty, retail, and trade sales Handling customer enquiries via telephone, email, and face-to-face interactions Coordinating the distribution of parts to technicians Managing stock control and processing returns Utilising manufacturer parts catalogue systems for accurate ordering Maintaining accurate administration records Building robust relationships with customers, colleagues, and suppliers Ensuring all departmental tasks are completed promptly and professionally Requirements: A minimum of 12 months' experience within an automotive Parts Department Strong customer service and communication skills Sales-driven mindset with a good understanding of business operations Reliable and proactive with the ability to work independently Flexible approach to work schedules Full UK driving licence Professional attitude and team player mentality If you are interested in this Parts Advisor role in Bishop Stortford, we invite you to find out more. Contact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Bishop Stortford and surrounding areas today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants is dedicated to connecting candidates with the best jobs within the automotive industry. To explore more motor trade jobs in your local area and take the next step in your career, please contact us today.
Employment Paralegal Employment Paralegal Leading Law Firm London A highly regarded law firm is seeking an Employment Paralegal to join its established Employment team in London. This is an excellent opportunity for an Employment Paralegal looking to develop their career within a respected practice, gaining exposure to a broad range of contentious and non-contentious employment matters. The successful Employment Paralegal will work closely with experienced solicitors and partners, supporting a diverse client base that may include employers, senior executives and HR professionals. The Employment Paralegal will benefit from hands-on involvement in client matters, legal drafting, case preparation and tribunal work, whilst developing their technical expertise within a supportive and collaborative environment. You must have prior Employment Law experience to be considered for this role. The Employment Paralegal's Role The successful Employment Paralegal will support the Employment team across a varied caseload, assisting on matters ranging from day-to-day advisory work through to complex disputes. Responsibilities will include preparing legal documents and correspondence, drafting employment contracts and settlement agreements, undertaking legal research, managing case files and supporting Employment Tribunal matters. The Employment Paralegal will also assist with disclosure exercises, bundle preparation, witness statements and client communications. The role offers exposure to a wide range of employment law issues including disciplinary and grievance matters, discrimination claims, unfair dismissal, redundancy processes and employment documentation. Alongside legal work, the Employment Paralegal will maintain accurate records, ensure compliance with internal procedures and contribute to the efficient running of the team. The Employment Paralegal The successful Employment Paralegal will ideally have: Previous Employment Law experience gained within a law firm Strong drafting and legal research skills Experience supporting contentious and/or non-contentious employment matters Excellent organisational skills and attention to detail The ability to manage multiple deadlines within a fast-paced environment Strong written and verbal communication skills A professional and client-focused approach Good IT skills, including Microsoft Office and case management systems A genuine interest in developing a long-term career within Employment Law In Return? Exposure to high-quality Employment Law work Direct access to experienced solicitors and partners Ongoing training and development opportunities A collaborative and supportive team culture Excellent long-term career prospects Competitive salary and benefits package This is an excellent opportunity for an Employment Paralegal seeking high-quality work, genuine career development and the chance to join a successful Employment team in London.
Jun 10, 2026
Full time
Employment Paralegal Employment Paralegal Leading Law Firm London A highly regarded law firm is seeking an Employment Paralegal to join its established Employment team in London. This is an excellent opportunity for an Employment Paralegal looking to develop their career within a respected practice, gaining exposure to a broad range of contentious and non-contentious employment matters. The successful Employment Paralegal will work closely with experienced solicitors and partners, supporting a diverse client base that may include employers, senior executives and HR professionals. The Employment Paralegal will benefit from hands-on involvement in client matters, legal drafting, case preparation and tribunal work, whilst developing their technical expertise within a supportive and collaborative environment. You must have prior Employment Law experience to be considered for this role. The Employment Paralegal's Role The successful Employment Paralegal will support the Employment team across a varied caseload, assisting on matters ranging from day-to-day advisory work through to complex disputes. Responsibilities will include preparing legal documents and correspondence, drafting employment contracts and settlement agreements, undertaking legal research, managing case files and supporting Employment Tribunal matters. The Employment Paralegal will also assist with disclosure exercises, bundle preparation, witness statements and client communications. The role offers exposure to a wide range of employment law issues including disciplinary and grievance matters, discrimination claims, unfair dismissal, redundancy processes and employment documentation. Alongside legal work, the Employment Paralegal will maintain accurate records, ensure compliance with internal procedures and contribute to the efficient running of the team. The Employment Paralegal The successful Employment Paralegal will ideally have: Previous Employment Law experience gained within a law firm Strong drafting and legal research skills Experience supporting contentious and/or non-contentious employment matters Excellent organisational skills and attention to detail The ability to manage multiple deadlines within a fast-paced environment Strong written and verbal communication skills A professional and client-focused approach Good IT skills, including Microsoft Office and case management systems A genuine interest in developing a long-term career within Employment Law In Return? Exposure to high-quality Employment Law work Direct access to experienced solicitors and partners Ongoing training and development opportunities A collaborative and supportive team culture Excellent long-term career prospects Competitive salary and benefits package This is an excellent opportunity for an Employment Paralegal seeking high-quality work, genuine career development and the chance to join a successful Employment team in London.
HR Administrator Based in Kirkcaldy hybrid working available (must be available to work in-office 2 days per week minimum) Full Time hours Monday to Friday 36 hours per week Permanent role Salary up to 27,000 per annum + excellent benefits Search Consultancy are delighted to be partnered exclusively with a leading business in Fife to recruit this permanent role. The successful candidate will be responsible for providing comprehensive Administration support to the HR team across a number of functions to ensure that the team can provide a professional HR service across the business. Duties involved in this role will include: Acting as a first point of contact for all managers & employees that require support with general HR or Payroll queries Investigating and escalating payroll queries to the company's payroll provider Preparing HR correspondence & documents to be signed-off by the HR Advisors / Head of HR Administration of Long Service Awards, flexible working requests & early retirement applications Preparing and maintaining Excel sheets Collating and verifying pre-employment checks, ensuring they have been completed in line with company policies Processing of all new starter documentation & contract changes on the company HR system, submitting required documentation to the company's payroll provider Updating staff details throughout the employee lifecycle Providing sickness & absence information to managers on request to assist in the monitoring of absence triggers Assisting in the audit of the HR database to ensure that all information is accurate and up-to-date Collating and maintaining electronic staff files General administration for the team including processing of department mail, filing, photocopying & scanning of documents - as well as ad hoc tasks as directed In order to be considered for this role your skills and experience should include: Previous experience within an HR, Recruitment or L&D Administration role - this experience is ESSENTIAL Candidates who have studied or are studying for CIPD or other HR qualifications would be preferred, although this is not essential Excellent interpersonal & communication skills, both written and verbal as you will be dealing with people of all levels within the business daily Excellent organisation skills, with the ability to prioritise & complete a busy workload effectively and the ability to pivot your focus where required Solid IT Skills including the full MS office suite (particularly Excel) - HR systems experience would be advantageous If this is the role for you, apply now! Please note that only applicants who have the required skills and experience detailed above will be considered for this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jun 10, 2026
Full time
HR Administrator Based in Kirkcaldy hybrid working available (must be available to work in-office 2 days per week minimum) Full Time hours Monday to Friday 36 hours per week Permanent role Salary up to 27,000 per annum + excellent benefits Search Consultancy are delighted to be partnered exclusively with a leading business in Fife to recruit this permanent role. The successful candidate will be responsible for providing comprehensive Administration support to the HR team across a number of functions to ensure that the team can provide a professional HR service across the business. Duties involved in this role will include: Acting as a first point of contact for all managers & employees that require support with general HR or Payroll queries Investigating and escalating payroll queries to the company's payroll provider Preparing HR correspondence & documents to be signed-off by the HR Advisors / Head of HR Administration of Long Service Awards, flexible working requests & early retirement applications Preparing and maintaining Excel sheets Collating and verifying pre-employment checks, ensuring they have been completed in line with company policies Processing of all new starter documentation & contract changes on the company HR system, submitting required documentation to the company's payroll provider Updating staff details throughout the employee lifecycle Providing sickness & absence information to managers on request to assist in the monitoring of absence triggers Assisting in the audit of the HR database to ensure that all information is accurate and up-to-date Collating and maintaining electronic staff files General administration for the team including processing of department mail, filing, photocopying & scanning of documents - as well as ad hoc tasks as directed In order to be considered for this role your skills and experience should include: Previous experience within an HR, Recruitment or L&D Administration role - this experience is ESSENTIAL Candidates who have studied or are studying for CIPD or other HR qualifications would be preferred, although this is not essential Excellent interpersonal & communication skills, both written and verbal as you will be dealing with people of all levels within the business daily Excellent organisation skills, with the ability to prioritise & complete a busy workload effectively and the ability to pivot your focus where required Solid IT Skills including the full MS office suite (particularly Excel) - HR systems experience would be advantageous If this is the role for you, apply now! Please note that only applicants who have the required skills and experience detailed above will be considered for this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
SENIOR HR ADVISOR - CHANGE 56- 63k (pro rata) 10 months FTC initially London NHS experience essential We are delighted to be partnering with a London based NHS Trust as they start the consultation process for a large organisational change. This will centre around a TUPE transfer of around 250FTE clinical area staff out to another NHS organisation so we need you to: Lead and advise on organisational change programmes (e.g. restructures, TUPE, redeployment, redundancies ), including formal consultation processes Provide expert advice grounded in employment law, NHS terms and conditions (Agenda for Change), and HR policy , translating complex issues into clear, pragmatic guidance Act as a trusted advisor to managers and senior leaders, influencing case strategy and decision-making, and constructively challenging where appropriate There will a Business Partner leading on this but we are looking for a Senior HR Advisor level candidate with change management in TUPE. To be considered you must have NHS experience and able to be on site 3 days a week
Jun 10, 2026
Contractor
SENIOR HR ADVISOR - CHANGE 56- 63k (pro rata) 10 months FTC initially London NHS experience essential We are delighted to be partnering with a London based NHS Trust as they start the consultation process for a large organisational change. This will centre around a TUPE transfer of around 250FTE clinical area staff out to another NHS organisation so we need you to: Lead and advise on organisational change programmes (e.g. restructures, TUPE, redeployment, redundancies ), including formal consultation processes Provide expert advice grounded in employment law, NHS terms and conditions (Agenda for Change), and HR policy , translating complex issues into clear, pragmatic guidance Act as a trusted advisor to managers and senior leaders, influencing case strategy and decision-making, and constructively challenging where appropriate There will a Business Partner leading on this but we are looking for a Senior HR Advisor level candidate with change management in TUPE. To be considered you must have NHS experience and able to be on site 3 days a week
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. You'll be someone with A degree level education and/or CTA and/or ACA qualified or equivalent with demonstrable post qualified experience. Experience of managing a portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Experience of leading complex projects Experience of people management. You'll also be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 10, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. You'll be someone with A degree level education and/or CTA and/or ACA qualified or equivalent with demonstrable post qualified experience. Experience of managing a portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Experience of leading complex projects Experience of people management. You'll also be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The role The Corporate and M&A team is delivering high quality digital asset corporate tax services to a variety of businesses within and outside the digital asset sector. The team has a focussed growth plan and your contribution will add to this. This role as Tax Director requires an experienced digital assets corporate tax operative who is comfortable leading a range of different corporate tax issues from tax advisory, tax compliance and due diligence. The role will require working closely with other members of the team including tax specialist colleagues in VAT, Employment Taxes, transfer pricing, etc. The role requires technical excellence as well as the ability to think commercially and to communicate tax technical issues to various stakeholders. We are looking for someone with Experience of leading a variety of corporate tax digital assets assignments, working closely with other specialists within the firm. A background of client take on and engagement procedures and managing risks around projects. Strong client management experience; responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the transaction service provided, and maintaining regular contact with clients and internal stakeholders. An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues arising on digital assets. Project and staff management experience. Educated to degree level and/or CTA and/or ACA qualified or equivalent. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 10, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The role The Corporate and M&A team is delivering high quality digital asset corporate tax services to a variety of businesses within and outside the digital asset sector. The team has a focussed growth plan and your contribution will add to this. This role as Tax Director requires an experienced digital assets corporate tax operative who is comfortable leading a range of different corporate tax issues from tax advisory, tax compliance and due diligence. The role will require working closely with other members of the team including tax specialist colleagues in VAT, Employment Taxes, transfer pricing, etc. The role requires technical excellence as well as the ability to think commercially and to communicate tax technical issues to various stakeholders. We are looking for someone with Experience of leading a variety of corporate tax digital assets assignments, working closely with other specialists within the firm. A background of client take on and engagement procedures and managing risks around projects. Strong client management experience; responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the transaction service provided, and maintaining regular contact with clients and internal stakeholders. An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues arising on digital assets. Project and staff management experience. Educated to degree level and/or CTA and/or ACA qualified or equivalent. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Job title: Workforce Management Analyst Contract length: Seat 1) 6 month contract; Seat 2) July - November contract Location: London (hybrid x3 days a week onsite) IR35: Inside Position Summary The Workforce Management Analyst plays a pivotal role in ensuring teams are resourced effectively to deliver business outcomes. This role focuses on resource management, forecasting, and proactive insight-driven decision support. The ideal candidate is comfortable operating in ambiguity, confidently challenging assumptions, and influencing stakeholders to make timely, sometimes difficult, resourcing decisions. Success in this role requires strong analytical capability, exceptional stakeholder management skills, and the ability to turn complex data into compelling stories that shape planning, prioritisation, and workforce strategy. Key Responsibilities Resource Management & Forecasting Own accurate resource forecasting across assigned portfolios, ensuring visibility of current and future capacity, demand, and gaps. Provide scenario modelling, highlighting risks, trade-offs and required decisions. Proactively identify resource constraints and present clear recommendations to drive action. Maintain up-to-date workforce and assignment data using internal systems and tools. Partner with People, Finance, Chapter Leads and Portfolio Leads to validate demand and ensure alignment with priorities. Stakeholder Partnership & Influencing Act as a trusted advisor to senior stakeholders, using data and narrative to influence resourcing choices. Confidently push back, challenge assumptions and hold teams accountable for data quality and forecasting discipline. Support stakeholders through ambiguity, providing calm, structured and fact-based guidance. Insight, Storytelling & Decision Support Translate complex datasets into clear, compelling stories with a focus on "what this means" for the business. Prepare insights, heatmaps, and presentations that support decision-making at portfolio and executive levels. Drive adoption of consistent resource management behaviours across teams. Ways of Working & Continuous Improvement Contribute to process improvements that increase efficiency, accuracy, and visibility of resource data. Support adoption of tools such as Tempus (or similar), ensuring smooth processes during transition periods. Maintain high standards of data hygiene and challenge where data is incomplete or inconsistent. Qualifications Demonstrable experience in resource management, workforce planning, or a related analytical role within a technology or project environment. Proficiency in Excel and data analysis (pivot tables, lookups, formulas, modelling). Proven ability to interpret large datasets and produce actionable insights. Profiency in Powerpoint, experience presenting to and influencing stakeholders at multiple levels. Ability to work independently in a fast-paced and sometimes ambiguous environment. Key Competencies Resource management expertise & forecasting discipline Stakeholder management & influencing Resilience and comfort in ambiguity ("working in the grey") Storytelling & insight communication Analytical thinking & problem solving Challenging constructively & confident pushback Data-driven decision-making Proactive continuous improvement mindset If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 10, 2026
Contractor
Job title: Workforce Management Analyst Contract length: Seat 1) 6 month contract; Seat 2) July - November contract Location: London (hybrid x3 days a week onsite) IR35: Inside Position Summary The Workforce Management Analyst plays a pivotal role in ensuring teams are resourced effectively to deliver business outcomes. This role focuses on resource management, forecasting, and proactive insight-driven decision support. The ideal candidate is comfortable operating in ambiguity, confidently challenging assumptions, and influencing stakeholders to make timely, sometimes difficult, resourcing decisions. Success in this role requires strong analytical capability, exceptional stakeholder management skills, and the ability to turn complex data into compelling stories that shape planning, prioritisation, and workforce strategy. Key Responsibilities Resource Management & Forecasting Own accurate resource forecasting across assigned portfolios, ensuring visibility of current and future capacity, demand, and gaps. Provide scenario modelling, highlighting risks, trade-offs and required decisions. Proactively identify resource constraints and present clear recommendations to drive action. Maintain up-to-date workforce and assignment data using internal systems and tools. Partner with People, Finance, Chapter Leads and Portfolio Leads to validate demand and ensure alignment with priorities. Stakeholder Partnership & Influencing Act as a trusted advisor to senior stakeholders, using data and narrative to influence resourcing choices. Confidently push back, challenge assumptions and hold teams accountable for data quality and forecasting discipline. Support stakeholders through ambiguity, providing calm, structured and fact-based guidance. Insight, Storytelling & Decision Support Translate complex datasets into clear, compelling stories with a focus on "what this means" for the business. Prepare insights, heatmaps, and presentations that support decision-making at portfolio and executive levels. Drive adoption of consistent resource management behaviours across teams. Ways of Working & Continuous Improvement Contribute to process improvements that increase efficiency, accuracy, and visibility of resource data. Support adoption of tools such as Tempus (or similar), ensuring smooth processes during transition periods. Maintain high standards of data hygiene and challenge where data is incomplete or inconsistent. Qualifications Demonstrable experience in resource management, workforce planning, or a related analytical role within a technology or project environment. Proficiency in Excel and data analysis (pivot tables, lookups, formulas, modelling). Proven ability to interpret large datasets and produce actionable insights. Profiency in Powerpoint, experience presenting to and influencing stakeholders at multiple levels. Ability to work independently in a fast-paced and sometimes ambiguous environment. Key Competencies Resource management expertise & forecasting discipline Stakeholder management & influencing Resilience and comfort in ambiguity ("working in the grey") Storytelling & insight communication Analytical thinking & problem solving Challenging constructively & confident pushback Data-driven decision-making Proactive continuous improvement mindset If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues. Experience of dealing with all matters relating to the management of a portfolio of clients. Building, developing and managing a portfolio of clients including control of billings and cash collection within the firms criteria. Act as the key employment tax point of contact for the client. This will include responsibility for quality and risk as well as responding quickly to, and anticipating , client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients. An understanding of potential risks to the Firm in relation to the Firm's quality control procedures Experience of managing complex projects. Educated to degree level and/or CTA and/or ACA qualified or equivalent You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 10, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues. Experience of dealing with all matters relating to the management of a portfolio of clients. Building, developing and managing a portfolio of clients including control of billings and cash collection within the firms criteria. Act as the key employment tax point of contact for the client. This will include responsibility for quality and risk as well as responding quickly to, and anticipating , client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients. An understanding of potential risks to the Firm in relation to the Firm's quality control procedures Experience of managing complex projects. Educated to degree level and/or CTA and/or ACA qualified or equivalent You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons We're a Corporate International Tax Team working across every industry sector with a diverse and interesting range of clients - from entrepreneurial start-ups to large, global FTSE 100 companies. We are a fast-growing and high-performing team and, for you, it's the chance to get involved in cross border M&A transactions, international tax planning, transfer pricing, UK/US Tax Consulting, and more. Your potential will grow too, with plenty of opportunities to learn new skills or further enhance your current ones. Along the way, we'll give you all the client-facing exposure, support and international connections you need to take your career in whichever direction you want it to go. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone; To provide corporate tax compliance, advisory and accounting services to a range of clients across all lines of the sector. With knowledge of working, and developing relationships, with clients to advise on corporate planning and restructuring projects both in the UK and internationally, as well as producing complex UK tax computations and returns. Strong understanding of and previous experience within corporate tax compliance, dealing with the annual tax return process of both small clients and those with a much more extensive number of assignees in the UK and internationally Managing the successful delivery of commercially viable and technically excellent advice to a variety of clients involving tax due diligence, structuring, international and other advisory work and including liaising with specialists in other tax teams and overseas BDO offices to manage their input Ability to undertake tax audits for clients under UK GAAP, IFRS and US GAAP Ability to prepare proposals for new work, including researching target client companies and on technical issues to identify new solutions Experience of managing staff Educated to degree level, and CTA and/or ACA qualified or equivalent You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 10, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons We're a Corporate International Tax Team working across every industry sector with a diverse and interesting range of clients - from entrepreneurial start-ups to large, global FTSE 100 companies. We are a fast-growing and high-performing team and, for you, it's the chance to get involved in cross border M&A transactions, international tax planning, transfer pricing, UK/US Tax Consulting, and more. Your potential will grow too, with plenty of opportunities to learn new skills or further enhance your current ones. Along the way, we'll give you all the client-facing exposure, support and international connections you need to take your career in whichever direction you want it to go. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone; To provide corporate tax compliance, advisory and accounting services to a range of clients across all lines of the sector. With knowledge of working, and developing relationships, with clients to advise on corporate planning and restructuring projects both in the UK and internationally, as well as producing complex UK tax computations and returns. Strong understanding of and previous experience within corporate tax compliance, dealing with the annual tax return process of both small clients and those with a much more extensive number of assignees in the UK and internationally Managing the successful delivery of commercially viable and technically excellent advice to a variety of clients involving tax due diligence, structuring, international and other advisory work and including liaising with specialists in other tax teams and overseas BDO offices to manage their input Ability to undertake tax audits for clients under UK GAAP, IFRS and US GAAP Ability to prepare proposals for new work, including researching target client companies and on technical issues to identify new solutions Experience of managing staff Educated to degree level, and CTA and/or ACA qualified or equivalent You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our rapidly growing Private Client Team manage funds, businesses and trusts of individuals, families and entrepreneurs. Alongside solving a constantly evolving range of technical challenges, working in this team means building strong relationships with individuals so you can become their trusted advisor and oversee their tax affairs in line with what they want to achieve as an individual or business. We've established a strong global network that is recognised as a leader especially in looking after entrepreneurs and owner-managed businesses. You'll need excellent people skills and strong technical ability as you visit clients across the world. In return, you'll have unparalleled access to partners and opportunities to develop your career in many different directions as you work across a truly diverse portfolio of global clients. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. Responsibilities: Play a significant role in supporting the Partners with the management of their client portfolio and growing the firm's Succession planning and IHT advisory business. Act as a client relationship point of contact for significant high net worth individuals and their families. Be responsible for undertaking Succession Planning Reviews and related assignments for key clients. Win new clients through networking and business development together with the wider BDO Private Wealth group and our mutual professional contacts. Act as a key point of contact within the Firm for the client. Responsibility for tax planning and complex IHT issues with a focus on variety of directly held assets or use of family vehicles, e.g. companies and trusts. Advise on ad hoc projects and be deemed as an expert in some areas of Private Client Tax, including but not limited to IHT, succession planning and use of trusts. Profitably manage a small portfolio of complex clients. Ensure that the firm's quality control procedures are adhered to on their clients. Commercial management of their clients i.e. setting budgets, monitoring workflows and contributing to a commercial and sustainably profitable business. Be involved in the team, supporting your peers from a technical perspective, and developing the next generation of advisers. Identify risk and technical matters, as well as identifying opportunities, and acting on these accordingly. Develop, execute and manage the account development for own client portfolio. Contribute to the tax group's sales and marketing activities in developing new work wins. Overall responsibility for resource planning and allocation for their portfolio. Staff training and development including recommendations for promotion. Counsel, appraise, develop and motivate staff as appropriate. Liaise with Tax Authorities. Liaising between clients and their other advisers in a collaborative and efficient manner. Act as a liaison between the client and other service lines and tax specialists within the firm. Act as a role model for the firm, both externally and internally. Consult with colleagues and Partners on technical and risk matters. We are looking for someone who: Has an in depth, up to date knowledge of taxation with experience of advising high net worth individuals, their families and wealth protection structures. Strong experiences and the ability to lead projects in succession planning for multi-generational families and the provide support to the wider private client team as a technical expert at the highest level on a wide range of inheritance tax matters. Experience advising in the trusts and estates specialist area and working with trustees and wealth advisory teams on the taxation considerations Has experience of managing a portfolio of clients including control of client take-on and engagement, billings and identification of new opportunities. Strong experiences and the ability to lead projects in succession planning for multi-generational families and the provide technical expertise and support to the wider private client team on a wide range of inheritance tax matters. Is able to provide private client and trust compliance and advisory services to a wide range of clients using resource from a shared service team. Has an understanding of potential risks to the firm arising from various aspects of client engagement. Can guide and supervise less experienced colleagues. Can support, train, mentor and advise others. Will challenge current practice - driving improvements and championing change. Takes personal responsibility for own decisions and actions and those of others. Leads projects of varying scale and complexity. CTA and/or ACA qualified or equivalent. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 10, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our rapidly growing Private Client Team manage funds, businesses and trusts of individuals, families and entrepreneurs. Alongside solving a constantly evolving range of technical challenges, working in this team means building strong relationships with individuals so you can become their trusted advisor and oversee their tax affairs in line with what they want to achieve as an individual or business. We've established a strong global network that is recognised as a leader especially in looking after entrepreneurs and owner-managed businesses. You'll need excellent people skills and strong technical ability as you visit clients across the world. In return, you'll have unparalleled access to partners and opportunities to develop your career in many different directions as you work across a truly diverse portfolio of global clients. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. Responsibilities: Play a significant role in supporting the Partners with the management of their client portfolio and growing the firm's Succession planning and IHT advisory business. Act as a client relationship point of contact for significant high net worth individuals and their families. Be responsible for undertaking Succession Planning Reviews and related assignments for key clients. Win new clients through networking and business development together with the wider BDO Private Wealth group and our mutual professional contacts. Act as a key point of contact within the Firm for the client. Responsibility for tax planning and complex IHT issues with a focus on variety of directly held assets or use of family vehicles, e.g. companies and trusts. Advise on ad hoc projects and be deemed as an expert in some areas of Private Client Tax, including but not limited to IHT, succession planning and use of trusts. Profitably manage a small portfolio of complex clients. Ensure that the firm's quality control procedures are adhered to on their clients. Commercial management of their clients i.e. setting budgets, monitoring workflows and contributing to a commercial and sustainably profitable business. Be involved in the team, supporting your peers from a technical perspective, and developing the next generation of advisers. Identify risk and technical matters, as well as identifying opportunities, and acting on these accordingly. Develop, execute and manage the account development for own client portfolio. Contribute to the tax group's sales and marketing activities in developing new work wins. Overall responsibility for resource planning and allocation for their portfolio. Staff training and development including recommendations for promotion. Counsel, appraise, develop and motivate staff as appropriate. Liaise with Tax Authorities. Liaising between clients and their other advisers in a collaborative and efficient manner. Act as a liaison between the client and other service lines and tax specialists within the firm. Act as a role model for the firm, both externally and internally. Consult with colleagues and Partners on technical and risk matters. We are looking for someone who: Has an in depth, up to date knowledge of taxation with experience of advising high net worth individuals, their families and wealth protection structures. Strong experiences and the ability to lead projects in succession planning for multi-generational families and the provide support to the wider private client team as a technical expert at the highest level on a wide range of inheritance tax matters. Experience advising in the trusts and estates specialist area and working with trustees and wealth advisory teams on the taxation considerations Has experience of managing a portfolio of clients including control of client take-on and engagement, billings and identification of new opportunities. Strong experiences and the ability to lead projects in succession planning for multi-generational families and the provide technical expertise and support to the wider private client team on a wide range of inheritance tax matters. Is able to provide private client and trust compliance and advisory services to a wide range of clients using resource from a shared service team. Has an understanding of potential risks to the firm arising from various aspects of client engagement. Can guide and supervise less experienced colleagues. Can support, train, mentor and advise others. Will challenge current practice - driving improvements and championing change. Takes personal responsibility for own decisions and actions and those of others. Leads projects of varying scale and complexity. CTA and/or ACA qualified or equivalent. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Role BDO's Tax Accounting Group is a national group bringing together tax professionals who specialise in tax accounting and tax audit work. Headed by an equity partner, we can offer an exciting and quality career path for ambitious people. This role as Audit of Tax Senior Manager will provide tax audit support on our largest, high-profile audits across a range of groups and sectors. Just as key will be acting as a tax accounting specialist to our non-audit clients, assisting with complex provisioning engagements and the tax accounting aspects of GAAP conversions, carve out accounting and acquisition accounting. Clients and audited entities include FTSE companies, AIM listed companies, large inbounds and private equity backed businesses. You will be responsible for a number of tax audits, acting as the point of contact with the main audit team, and working closely with junior staff and tax partners to deliver this work. You will also work on a number of ad hoc, project based engagements working with other BDO teams, using your tax accounting knowledge in different contexts to deliver the best to our clients. You will act as a key contact for tax accounting queries for the wider tax and audit practices and be involved in coaching and training more junior members of the team. Requirements When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. We're looking for someone with: Prior experience of tax accounting and tax auditing, with a clear desire to specialise in this area. Knowledge of tax accounting under FRS102 and IFRS; prior experience of US GAAP is useful but not obligatory. General corporate tax experience providing corporate tax advisory and compliance services to a variety of clients. Good project management skills, including meeting agreed deadlines, taking ownership and managing a team. Experience of coaching and training more junior staff. Experience of dealing with client senior management and key stakeholders. CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 10, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Role BDO's Tax Accounting Group is a national group bringing together tax professionals who specialise in tax accounting and tax audit work. Headed by an equity partner, we can offer an exciting and quality career path for ambitious people. This role as Audit of Tax Senior Manager will provide tax audit support on our largest, high-profile audits across a range of groups and sectors. Just as key will be acting as a tax accounting specialist to our non-audit clients, assisting with complex provisioning engagements and the tax accounting aspects of GAAP conversions, carve out accounting and acquisition accounting. Clients and audited entities include FTSE companies, AIM listed companies, large inbounds and private equity backed businesses. You will be responsible for a number of tax audits, acting as the point of contact with the main audit team, and working closely with junior staff and tax partners to deliver this work. You will also work on a number of ad hoc, project based engagements working with other BDO teams, using your tax accounting knowledge in different contexts to deliver the best to our clients. You will act as a key contact for tax accounting queries for the wider tax and audit practices and be involved in coaching and training more junior members of the team. Requirements When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. We're looking for someone with: Prior experience of tax accounting and tax auditing, with a clear desire to specialise in this area. Knowledge of tax accounting under FRS102 and IFRS; prior experience of US GAAP is useful but not obligatory. General corporate tax experience providing corporate tax advisory and compliance services to a variety of clients. Good project management skills, including meeting agreed deadlines, taking ownership and managing a team. Experience of coaching and training more junior staff. Experience of dealing with client senior management and key stakeholders. CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons We're a Corporate Tax Team working across many sectors including TMT, Lifesciences, Manufacturing and Science with a diverse and interesting range of clients - from entrepreneurial start-ups to large, global FTSE 100 companies. We are a fast-growing and high-performing team and, for you, it's the chance to lead the delivery of advisory work and building and running a portfolio of clients. Your potential will grow too, with plenty of opportunities to learn new skills or further enhance your current ones. Along the way, we'll give you all the client-facing exposure, support and connections you need to take your career in whichever direction you want it to go, with the scope for the right business to grow their career with BDO. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the delivery of multiteam projects, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to Private Equity backed, private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively and confident collaborating with others, communicating regularly with Director and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to think and operate strategically to grow your portfolio and leadership skills for the benefit of your career and the Firm. We are looking for someone with; Strong understanding of and previous experience of managing a portfolio of corporate tax clients providing advisory and compliance services. The skill of managing the successful delivery of commercially viable and technically excellent advice to a variety of clients. The ability to build and manage strong relationships with clients and other stakeholders Experience of actively seeking and winning opportunities for selling new services to new and existing clients, and a desire to build upon this by working with the partner group to build the portfolio. Experience of managing people. CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 10, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. We'll broaden your horizons We're a Corporate Tax Team working across many sectors including TMT, Lifesciences, Manufacturing and Science with a diverse and interesting range of clients - from entrepreneurial start-ups to large, global FTSE 100 companies. We are a fast-growing and high-performing team and, for you, it's the chance to lead the delivery of advisory work and building and running a portfolio of clients. Your potential will grow too, with plenty of opportunities to learn new skills or further enhance your current ones. Along the way, we'll give you all the client-facing exposure, support and connections you need to take your career in whichever direction you want it to go, with the scope for the right business to grow their career with BDO. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the delivery of multiteam projects, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to Private Equity backed, private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively and confident collaborating with others, communicating regularly with Director and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to think and operate strategically to grow your portfolio and leadership skills for the benefit of your career and the Firm. We are looking for someone with; Strong understanding of and previous experience of managing a portfolio of corporate tax clients providing advisory and compliance services. The skill of managing the successful delivery of commercially viable and technically excellent advice to a variety of clients. The ability to build and manage strong relationships with clients and other stakeholders Experience of actively seeking and winning opportunities for selling new services to new and existing clients, and a desire to build upon this by working with the partner group to build the portfolio. Experience of managing people. CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Independent Living Advisor (Direct Payments) Salary: £30,000 per annum Hours: 35 hours per week Contract: Permanent Location: Action on Disability, Mo Mowlam House, Clem Attlee Court, London, SW6 7BF The Organisation Action on Disability (AoD), founded in 1979, is one of London s leading Deaf and Disabled People s Organisations. As we believe in the social model of disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity. The organisation is a medium sized charity with a Board of Trustees (at least 75% is disabled trustees), 20 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability all of whom are passionate about removing the barriers that disabled people face. AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Our Place. AoD s Independent Living Service The Independent Living Service (Direct Payments) is a new service that will provide support to Direct Payment users within the borough of Hammersmith and Fulham. The service will enable disabled people to have genuine choice and control over the way in which they lead their lives.The post-holder will be working alongside disabled people to enable them to have more choice and control over their care and support needs. Purpose of Post To work with individuals, their family and friends (where appropriate) to provide them with information, advice and assistance to enable them to access and manage a Direct Payment (DP) and recruit and manage a Personal Assistant (PA). Main Duties and Responsibilities Support to individuals employing their own Personal (care) Assistant (PA) or engage an agency to deliver care and support. 1. Provide information and advice on becoming an employer and the role of the Personal Assistant. 2. Ensure that the client understands their legal obligations and responsibilities of being an employer. 3. Work with clients to: set up a profile on the Find-a-pa website, advertise and recruit a Personal Assistant, create a personalised job description and specification identify the level of experience and training requirements needed for the role. 4. Advise and help to calculate the PA s salary and on costs (full training provided). 5. Support the client through the interview process and where necessary sit in during interviews. 6. Support individuals to reference, check legal status and where necessary DBS their support worker. 7. Support individuals to set up an induction plan for their PA and enable them to identify training needs. 8. Support the client to complete payroll and insurance documentation. 9. Work with the client to draw up a Statement of Particular (contract) for the employed PA (templates provided). 10. Encourage DP employers to take a lead in all employment issues. Information on where to seek advice e.g. ACAS, Fish and Premier Care helpline will be given and clients will be encouraged to use them. 11. Ensure that the individual has a back-up plan for emergencies. 12. Encourage DP employers to be assertive and proactive with their Personal Assistants. 13. Work with agencies to set up support for clients who may not wish to employ a PA directly. Ongoing support to individuals in receipt of Direct Payments 1.Providing advice on employment issues. 2. Support individuals to solve practical problems e.g. lateness of staff, change of needs. 3. Support individuals to recruit again if necessary. 4. Assist individuals to re-look at budgets, training and job descriptions as they change over time. 5. Assist individuals to ensure that they continue to manage their Direct Payment or budget. 6. Support individuals to make informed choices. 7. Meet with the DP Support Group on a regular basis. 8. Assist in the development of training and other resources to support employers to manage their DP and their PA relationships. 9. Develop links and professional relationships with Social Work teams to support a healthy level of referrals. For all work: Work in a person-centred way. Comply with AoD s agreed policies and procedures. Participate in the wider development of the service and contribute to service improvement as required. Be computer literate and administratively self-supporting. Undertake any other reasonable duties as identified by the Direct Payments Lead or line manager. Special requirements Ability to travel within the London borough of Hammersmith and Fulham. Some attendance at meetings and events outside of normal office hours will be required. Person Specification To be considered for this role, candidates must have: Good standard of education. Experience of recruiting volunteers or staff. Knowledge of employment law. Understanding of social care and Direct Payments legislation. Experience/knowledge of supporting individuals to recruit and manage employees. Experience of working with clients with support needs. Experience of using a person-centred approach. Ability to think creatively and to come up with solutions. Ability to gather and assess information efficiently. Numeracy skills and knowledge of budgeting. Ability to use Word and Excel packages to a high standard. Ability to work under pressure, and to tight deadlines. A flexible approach and able to work on own initiative Good communication skills including interpersonal, written, presentational and spoken. Ability to guide in a sensitive way Ability to assess and match skills and personalities to individual needs and preferences. Commitment to the Social Model of Disability and to promote choice, independence, rights and inclusion. Understanding of and commitment to the aims of the organisation. Excellent practical understanding of the need for confidentiality. An understanding of equal opportunities and anti-discriminatory practice Desirable qualities Experience of working with disabled people Lived experience of disability Closing Date: Friday 10th July 2026 N.B. we reserve the right to close this vacancy early and/or begin interviewing before the closing date if a suitable candidate is identified. Early applications are therefore encouraged. If you would like to apply and find out more about this position, please click the apply button to be directed to our website. The successful candidate will be required to undertake an enhanced DBS check. We welcome applicants from all walks of life. As a Disability Confident Employer, we actively encourage applications from Disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all Disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme. AoD is a Living Wage Foundation registered employer and all of our employees, casual workers and contractors are paid above the London Living Wage. No agencies please.
Jun 10, 2026
Full time
Independent Living Advisor (Direct Payments) Salary: £30,000 per annum Hours: 35 hours per week Contract: Permanent Location: Action on Disability, Mo Mowlam House, Clem Attlee Court, London, SW6 7BF The Organisation Action on Disability (AoD), founded in 1979, is one of London s leading Deaf and Disabled People s Organisations. As we believe in the social model of disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity. The organisation is a medium sized charity with a Board of Trustees (at least 75% is disabled trustees), 20 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability all of whom are passionate about removing the barriers that disabled people face. AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Our Place. AoD s Independent Living Service The Independent Living Service (Direct Payments) is a new service that will provide support to Direct Payment users within the borough of Hammersmith and Fulham. The service will enable disabled people to have genuine choice and control over the way in which they lead their lives.The post-holder will be working alongside disabled people to enable them to have more choice and control over their care and support needs. Purpose of Post To work with individuals, their family and friends (where appropriate) to provide them with information, advice and assistance to enable them to access and manage a Direct Payment (DP) and recruit and manage a Personal Assistant (PA). Main Duties and Responsibilities Support to individuals employing their own Personal (care) Assistant (PA) or engage an agency to deliver care and support. 1. Provide information and advice on becoming an employer and the role of the Personal Assistant. 2. Ensure that the client understands their legal obligations and responsibilities of being an employer. 3. Work with clients to: set up a profile on the Find-a-pa website, advertise and recruit a Personal Assistant, create a personalised job description and specification identify the level of experience and training requirements needed for the role. 4. Advise and help to calculate the PA s salary and on costs (full training provided). 5. Support the client through the interview process and where necessary sit in during interviews. 6. Support individuals to reference, check legal status and where necessary DBS their support worker. 7. Support individuals to set up an induction plan for their PA and enable them to identify training needs. 8. Support the client to complete payroll and insurance documentation. 9. Work with the client to draw up a Statement of Particular (contract) for the employed PA (templates provided). 10. Encourage DP employers to take a lead in all employment issues. Information on where to seek advice e.g. ACAS, Fish and Premier Care helpline will be given and clients will be encouraged to use them. 11. Ensure that the individual has a back-up plan for emergencies. 12. Encourage DP employers to be assertive and proactive with their Personal Assistants. 13. Work with agencies to set up support for clients who may not wish to employ a PA directly. Ongoing support to individuals in receipt of Direct Payments 1.Providing advice on employment issues. 2. Support individuals to solve practical problems e.g. lateness of staff, change of needs. 3. Support individuals to recruit again if necessary. 4. Assist individuals to re-look at budgets, training and job descriptions as they change over time. 5. Assist individuals to ensure that they continue to manage their Direct Payment or budget. 6. Support individuals to make informed choices. 7. Meet with the DP Support Group on a regular basis. 8. Assist in the development of training and other resources to support employers to manage their DP and their PA relationships. 9. Develop links and professional relationships with Social Work teams to support a healthy level of referrals. For all work: Work in a person-centred way. Comply with AoD s agreed policies and procedures. Participate in the wider development of the service and contribute to service improvement as required. Be computer literate and administratively self-supporting. Undertake any other reasonable duties as identified by the Direct Payments Lead or line manager. Special requirements Ability to travel within the London borough of Hammersmith and Fulham. Some attendance at meetings and events outside of normal office hours will be required. Person Specification To be considered for this role, candidates must have: Good standard of education. Experience of recruiting volunteers or staff. Knowledge of employment law. Understanding of social care and Direct Payments legislation. Experience/knowledge of supporting individuals to recruit and manage employees. Experience of working with clients with support needs. Experience of using a person-centred approach. Ability to think creatively and to come up with solutions. Ability to gather and assess information efficiently. Numeracy skills and knowledge of budgeting. Ability to use Word and Excel packages to a high standard. Ability to work under pressure, and to tight deadlines. A flexible approach and able to work on own initiative Good communication skills including interpersonal, written, presentational and spoken. Ability to guide in a sensitive way Ability to assess and match skills and personalities to individual needs and preferences. Commitment to the Social Model of Disability and to promote choice, independence, rights and inclusion. Understanding of and commitment to the aims of the organisation. Excellent practical understanding of the need for confidentiality. An understanding of equal opportunities and anti-discriminatory practice Desirable qualities Experience of working with disabled people Lived experience of disability Closing Date: Friday 10th July 2026 N.B. we reserve the right to close this vacancy early and/or begin interviewing before the closing date if a suitable candidate is identified. Early applications are therefore encouraged. If you would like to apply and find out more about this position, please click the apply button to be directed to our website. The successful candidate will be required to undertake an enhanced DBS check. We welcome applicants from all walks of life. As a Disability Confident Employer, we actively encourage applications from Disabled people and people with long term health and mental conditions. We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all Disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme. AoD is a Living Wage Foundation registered employer and all of our employees, casual workers and contractors are paid above the London Living Wage. No agencies please.
Associate Principal, Customer Success Major Accounts Who we are GlobalData Healthcare operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData Healthcare is GlobalData s largest division, and at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment, we are in the process of being carved out from the main GlobalData business. We need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData Healthcare is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role The Associate Principal, Customer Success Majors leads GlobalData Healthcare s most strategic and highest-value client relationships. Sitting at the senior end of the Customer Success career path, the role combines hands-on ownership of a concentrated book of crown-jewel Majors accounts with leadership responsibility for the Majors Customer Success pod setting the standard for how value is delivered, retained, and grown across our largest pharmaceutical, biotech, and life sciences clients. This is a senior, commercially-minded role accountable for protecting and expanding a material share of GlobalData Healthcare s ARR. The Associate Principal is the trusted strategic partner to senior client stakeholders, ensuring GlobalData is positioned as indispensable, billable infrastructure embedded in the client s decision-making not a discretionary subscription. What you ll be doing Strategic Account Leadership Own the most strategic Majors relationships act as the senior point of contact and trusted advisor to C-suite and senior decision-makers across a concentrated portfolio of high-ARR accounts. Build and execute strategic account plans develop multi-year value and growth roadmaps for each named account, mapping stakeholders, use cases, risks, and white-space opportunity. Retention & Commercial Growth Protect and grow ARR own renewal and retention outcomes for the Majors book, driving Value Retention Rate (VRR) and Volume Renewal Rate while partnering with Account Management on upsell and cross-sell. De-risk renewals early identify at-risk accounts through leading indicators (usage, sentiment, LOR), and lead structured re-onboarding and save interventions well ahead of the renewal window. Customer Lifecycle & Value Realisation Drive the full lifecycle Sign Onboard Embed Renew ensuring every Majors account reaches deep, sticky adoption within the first 90 days and sustains it thereafter. Embed measurable value connect GlobalData s intelligence to client workflows and business outcomes, and capture proof of value through Likelihood-to-Renew (LOR) scoring and documented impact. Pod Leadership & Cross-Functional Influence Lead the Majors CS pod coach, mentor, and set quality standards for Senior Customer Success Executives, modelling best-practice account leadership. Partner cross-functionally work closely with Sales, Account Management, Product, and Analyst teams to resolve escalations and channel client needs into the business. Insight, Reporting & Voice of Customer Maintain a single source of truth keep account health, risk, and activity current in Planhat and Salesforce, ensuring accurate forecasting of renewals. Surface intelligence analyse usage and conversation data (e.g. via Gong) to identify churn drivers, expansion signals, and competitive/AI-displacement threats, feeding insight back to leadership. What we re looking for Essential Substantial experience (typically 7+ years) in Customer Success, Account Management, or strategic client management within a B2B data, intelligence, analytics, SaaS, or professional-services environment. A demonstrable track record of owning and growing high-value enterprise relationships and personally carrying retention/renewal accountability. Domain knowledge of the pharmaceutical, biotech, medical device, or wider life sciences sector. Experience managing C-suite and senior stakeholder relationships in complex, multi-stakeholder organisations. Commercial acumen confident discussing value, ROI, and renewal commercials, and partnering with Sales on expansion. Experience coaching or leading other CS / account professionals, formally or informally. Desirable Familiarity with Customer Success tooling (Planhat or similar), Salesforce, and conversation-intelligence platforms (e.g. Gong). Exposure to renewals operations, health-scoring frameworks, or CS transformation / operating-model design. In addition to a rewarding career, we support our GlobalData Heathcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Jun 10, 2026
Full time
Associate Principal, Customer Success Major Accounts Who we are GlobalData Healthcare operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData Healthcare is GlobalData s largest division, and at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment, we are in the process of being carved out from the main GlobalData business. We need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData Healthcare is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role The Associate Principal, Customer Success Majors leads GlobalData Healthcare s most strategic and highest-value client relationships. Sitting at the senior end of the Customer Success career path, the role combines hands-on ownership of a concentrated book of crown-jewel Majors accounts with leadership responsibility for the Majors Customer Success pod setting the standard for how value is delivered, retained, and grown across our largest pharmaceutical, biotech, and life sciences clients. This is a senior, commercially-minded role accountable for protecting and expanding a material share of GlobalData Healthcare s ARR. The Associate Principal is the trusted strategic partner to senior client stakeholders, ensuring GlobalData is positioned as indispensable, billable infrastructure embedded in the client s decision-making not a discretionary subscription. What you ll be doing Strategic Account Leadership Own the most strategic Majors relationships act as the senior point of contact and trusted advisor to C-suite and senior decision-makers across a concentrated portfolio of high-ARR accounts. Build and execute strategic account plans develop multi-year value and growth roadmaps for each named account, mapping stakeholders, use cases, risks, and white-space opportunity. Retention & Commercial Growth Protect and grow ARR own renewal and retention outcomes for the Majors book, driving Value Retention Rate (VRR) and Volume Renewal Rate while partnering with Account Management on upsell and cross-sell. De-risk renewals early identify at-risk accounts through leading indicators (usage, sentiment, LOR), and lead structured re-onboarding and save interventions well ahead of the renewal window. Customer Lifecycle & Value Realisation Drive the full lifecycle Sign Onboard Embed Renew ensuring every Majors account reaches deep, sticky adoption within the first 90 days and sustains it thereafter. Embed measurable value connect GlobalData s intelligence to client workflows and business outcomes, and capture proof of value through Likelihood-to-Renew (LOR) scoring and documented impact. Pod Leadership & Cross-Functional Influence Lead the Majors CS pod coach, mentor, and set quality standards for Senior Customer Success Executives, modelling best-practice account leadership. Partner cross-functionally work closely with Sales, Account Management, Product, and Analyst teams to resolve escalations and channel client needs into the business. Insight, Reporting & Voice of Customer Maintain a single source of truth keep account health, risk, and activity current in Planhat and Salesforce, ensuring accurate forecasting of renewals. Surface intelligence analyse usage and conversation data (e.g. via Gong) to identify churn drivers, expansion signals, and competitive/AI-displacement threats, feeding insight back to leadership. What we re looking for Essential Substantial experience (typically 7+ years) in Customer Success, Account Management, or strategic client management within a B2B data, intelligence, analytics, SaaS, or professional-services environment. A demonstrable track record of owning and growing high-value enterprise relationships and personally carrying retention/renewal accountability. Domain knowledge of the pharmaceutical, biotech, medical device, or wider life sciences sector. Experience managing C-suite and senior stakeholder relationships in complex, multi-stakeholder organisations. Commercial acumen confident discussing value, ROI, and renewal commercials, and partnering with Sales on expansion. Experience coaching or leading other CS / account professionals, formally or informally. Desirable Familiarity with Customer Success tooling (Planhat or similar), Salesforce, and conversation-intelligence platforms (e.g. Gong). Exposure to renewals operations, health-scoring frameworks, or CS transformation / operating-model design. In addition to a rewarding career, we support our GlobalData Heathcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Our client, a reputable main dealership in Leicester, is seeking an experienced Senior Service Advisor to join their dynamic aftersales team. This is a distinguished opportunity for a seasoned automotive customer service professional to grow within a manufacturer-backed dealership offering competitive remuneration, comprehensive benefits, and clear career development pathways. The Senior Service Advisor role is vital in delivering exceptional customer service while contributing to the dealership's ongoing success. Benefits of a Senior Service Advisor : Basic salary up to £32,000, dependent on experience On-target earnings (OTE) of £38,000 Company car scheme Up to 7% pension contribution 22 days annual leave plus bank holidays, increasing with service Employee discounts on vehicles, servicing, repairs, and parts Reward and retail discount platform Enhanced family-friendly policies Health Cash Plan and Employee Assistance Programme Personal accident insurance Ongoing manufacturer training and professional development Shared incentive scheme Paid sick leave following successful probation Duties of a Senior Service Advisor : Serve as the primary point of contact between customers and the workshop team, ensuring an exceptional service experience Welcome customers and manage their journey, maintaining high standards of customer care throughout Keep customers updated on vehicle repairs and progress; recommend additional work where appropriate Prepare estimates, explain repair costs, and process payments efficiently Promote and upsell vehicle service plans to increase customer retention Handle customer queries professionally, resolving concerns promptly Conduct follow-up calls to ensure customer satisfaction and gather feedback Use dealership systems to accurately record and maintain customer and vehicle data Support the sales of warranties and service plans, contributing to workshop profitability Requirements of a Senior Service Advisor : Proven background as a Service Advisor, Senior Service Advisor, or similar customer-facing role within the automotive trade Excellent communication and interpersonal skills Strong sales and upselling capabilities Good organisational and administrative abilities Confident user of digital dealership systems and software Professional, customer-focused attitude Full UK Driving Licence If you are an experienced Senior Service Advisor seeking a rewarding opportunity within a well-established dealership that values your skills and offers genuine career prospects, this role is ideal for you. Contact Billy Peasgood, Automotive Recruitment Specialist at Perfect Placement covering Leicester and Leicestershire, today to discover more about this fantastic opportunity. Perfect Placement are the UK s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
Jun 10, 2026
Full time
Our client, a reputable main dealership in Leicester, is seeking an experienced Senior Service Advisor to join their dynamic aftersales team. This is a distinguished opportunity for a seasoned automotive customer service professional to grow within a manufacturer-backed dealership offering competitive remuneration, comprehensive benefits, and clear career development pathways. The Senior Service Advisor role is vital in delivering exceptional customer service while contributing to the dealership's ongoing success. Benefits of a Senior Service Advisor : Basic salary up to £32,000, dependent on experience On-target earnings (OTE) of £38,000 Company car scheme Up to 7% pension contribution 22 days annual leave plus bank holidays, increasing with service Employee discounts on vehicles, servicing, repairs, and parts Reward and retail discount platform Enhanced family-friendly policies Health Cash Plan and Employee Assistance Programme Personal accident insurance Ongoing manufacturer training and professional development Shared incentive scheme Paid sick leave following successful probation Duties of a Senior Service Advisor : Serve as the primary point of contact between customers and the workshop team, ensuring an exceptional service experience Welcome customers and manage their journey, maintaining high standards of customer care throughout Keep customers updated on vehicle repairs and progress; recommend additional work where appropriate Prepare estimates, explain repair costs, and process payments efficiently Promote and upsell vehicle service plans to increase customer retention Handle customer queries professionally, resolving concerns promptly Conduct follow-up calls to ensure customer satisfaction and gather feedback Use dealership systems to accurately record and maintain customer and vehicle data Support the sales of warranties and service plans, contributing to workshop profitability Requirements of a Senior Service Advisor : Proven background as a Service Advisor, Senior Service Advisor, or similar customer-facing role within the automotive trade Excellent communication and interpersonal skills Strong sales and upselling capabilities Good organisational and administrative abilities Confident user of digital dealership systems and software Professional, customer-focused attitude Full UK Driving Licence If you are an experienced Senior Service Advisor seeking a rewarding opportunity within a well-established dealership that values your skills and offers genuine career prospects, this role is ideal for you. Contact Billy Peasgood, Automotive Recruitment Specialist at Perfect Placement covering Leicester and Leicestershire, today to discover more about this fantastic opportunity. Perfect Placement are the UK s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
An excellent opportunity has become available for a customer focused and efficient Service Bookings Administrator at Sytner BMW MINI Swansea. This is a busy, fast-paced role that involves managing both inbound and outbound booking calls, as well as a variety of digital contact channels. You will be responsible for scheduling customer bookings, providing clear information and ensuring every caller receives an exceptional level of service in keeping with the premium brands we represent. The role requires an industrious attitude, excellent attention to detail and the ability to retain information. Alongside this, you will support our Service Advisors to provide outstanding customer care, completing a variety of tasks that will help ensure thorough preparation for each customer s visit. As part of the Service team, you will join the Saturday rota and take responsibility for a number of jobs on your rostered weekend, delivering face-to-face customer care and acting as the vital link between our customers and the workshop. You will keep customers informed throughout their vehicle service, answer any questions they may have and liaise closely with technicians and workshop control to monitor vehicle progress and ensure timely completion. You will be able to give clear and confident advice on our products and services. This is a fast-paced role where customer care always comes first. You ll take the time to build rapport, understand customer needs and deliver a professional and friendly experience at all times. Hours of work will be Monday Friday 8.30am 6pm and Saturdays on a rota, currently one in four. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Jun 10, 2026
Full time
An excellent opportunity has become available for a customer focused and efficient Service Bookings Administrator at Sytner BMW MINI Swansea. This is a busy, fast-paced role that involves managing both inbound and outbound booking calls, as well as a variety of digital contact channels. You will be responsible for scheduling customer bookings, providing clear information and ensuring every caller receives an exceptional level of service in keeping with the premium brands we represent. The role requires an industrious attitude, excellent attention to detail and the ability to retain information. Alongside this, you will support our Service Advisors to provide outstanding customer care, completing a variety of tasks that will help ensure thorough preparation for each customer s visit. As part of the Service team, you will join the Saturday rota and take responsibility for a number of jobs on your rostered weekend, delivering face-to-face customer care and acting as the vital link between our customers and the workshop. You will keep customers informed throughout their vehicle service, answer any questions they may have and liaise closely with technicians and workshop control to monitor vehicle progress and ensure timely completion. You will be able to give clear and confident advice on our products and services. This is a fast-paced role where customer care always comes first. You ll take the time to build rapport, understand customer needs and deliver a professional and friendly experience at all times. Hours of work will be Monday Friday 8.30am 6pm and Saturdays on a rota, currently one in four. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Dive Into a Career That Makes a Splash Are you a people-focused individual with excellent communication and listening skills, empathy, and a willingness to learn? Do you enjoy helping customers with billing queries, explaining payment options, and supporting general office administration in a fast-paced environment? United Utilities provides essential water services across the Northwest and is looking for customer-focused individuals to join their Billing team in Whitehaven on a part-time basis . About the Role As a part-time Customer Service Advisor, you will be the first point of contact for customers, supporting them with billing queries, payment plans, and general enquiries via phone, email, and administrative tasks. Key Responsibilities Provide friendly and professional customer support via phone and email Handle billing queries, payment issues, and account discrepancies Investigate and resolve customer concerns, escalating complex cases where required Explain available payment plans and assist customers in setting up suitable options Complete general administrative tasks to support office operations Manage incoming communications efficiently, ensuring timely follow-ups Work collaboratively with internal teams to resolve customer issues effectively What We're Looking For Empathy & Sensitivity - Ability to handle customer concerns with care Strong Communication Skills - Clear and professional across all channels Listening Skills - Patient and attentive approach Integrity - Responsible handling of sensitive information Administrative Skills - Basic experience in email, data entry, and document handling Willingness to Learn - Open to feedback and development Positive Attitude - Proactive and solution-focused Key Details Pay: £13.95 per hour (PAYE, paid weekly in arrears) Location: Whitehaven (on-site) Contract: 12-month temporary assignment via Reed Talent Solutions Start Date: 20 July 2026 Part-Time Working Pattern Flexible part-time hours available within a 4-week rolling rota , including a mix of weekdays and occasional weekend shifts. Exact hours will be agreed to suit both business needs and your availability (typically between 16-30 hours per week). Training 8 weeks of fully paid training Monday to Friday, 9am-5pm (full-time during training) Ongoing support with mentoring and buddying Benefits Free on-site parking Modern office facilities with refreshments Supportive team environment Next Steps Apply now with your updated CV. A member of the Reed team will guide you through the process, including: Telephone interview with Reed Onsite interview with United Utilities Pre-employment checks prior to your start date
Jun 10, 2026
Full time
Dive Into a Career That Makes a Splash Are you a people-focused individual with excellent communication and listening skills, empathy, and a willingness to learn? Do you enjoy helping customers with billing queries, explaining payment options, and supporting general office administration in a fast-paced environment? United Utilities provides essential water services across the Northwest and is looking for customer-focused individuals to join their Billing team in Whitehaven on a part-time basis . About the Role As a part-time Customer Service Advisor, you will be the first point of contact for customers, supporting them with billing queries, payment plans, and general enquiries via phone, email, and administrative tasks. Key Responsibilities Provide friendly and professional customer support via phone and email Handle billing queries, payment issues, and account discrepancies Investigate and resolve customer concerns, escalating complex cases where required Explain available payment plans and assist customers in setting up suitable options Complete general administrative tasks to support office operations Manage incoming communications efficiently, ensuring timely follow-ups Work collaboratively with internal teams to resolve customer issues effectively What We're Looking For Empathy & Sensitivity - Ability to handle customer concerns with care Strong Communication Skills - Clear and professional across all channels Listening Skills - Patient and attentive approach Integrity - Responsible handling of sensitive information Administrative Skills - Basic experience in email, data entry, and document handling Willingness to Learn - Open to feedback and development Positive Attitude - Proactive and solution-focused Key Details Pay: £13.95 per hour (PAYE, paid weekly in arrears) Location: Whitehaven (on-site) Contract: 12-month temporary assignment via Reed Talent Solutions Start Date: 20 July 2026 Part-Time Working Pattern Flexible part-time hours available within a 4-week rolling rota , including a mix of weekdays and occasional weekend shifts. Exact hours will be agreed to suit both business needs and your availability (typically between 16-30 hours per week). Training 8 weeks of fully paid training Monday to Friday, 9am-5pm (full-time during training) Ongoing support with mentoring and buddying Benefits Free on-site parking Modern office facilities with refreshments Supportive team environment Next Steps Apply now with your updated CV. A member of the Reed team will guide you through the process, including: Telephone interview with Reed Onsite interview with United Utilities Pre-employment checks prior to your start date
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,166.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Hours worked: You'll work between the hours of 8am and 6pm & only one weekend in three Start date: July 2026 Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Payment Support role with EE. Why not use your skills to make a difference and join our Payment Support Team in Darlington? We need people like you to support and guide our customers during difficult times. Whether it's helping them with a billing query, assisting those who have fallen behind on their payments or anything else they need, with the training we provide you will be the expert that they need. Every interaction will deliver a brilliant, personal service. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, making a difference where it counts Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, to protect you and your family On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Jun 10, 2026
Full time
Where: EE Darlington (Senhouse Road) Full time: Permanent Salary: £26,166.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role Hours worked: You'll work between the hours of 8am and 6pm & only one weekend in three Start date: July 2026 Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you've built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Payment Support role with EE. Why not use your skills to make a difference and join our Payment Support Team in Darlington? We need people like you to support and guide our customers during difficult times. Whether it's helping them with a billing query, assisting those who have fallen behind on their payments or anything else they need, with the training we provide you will be the expert that they need. Every interaction will deliver a brilliant, personal service. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great starting salary of £26,116 rising after 8 months of being here, plus incentives and bonuses. Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want Season Ticket Travel Loan - Giving you the funds to pay for your travel to and from work up front, making a difference where it counts Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, to protect you and your family On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
