Business Tax Associate Director job in Cambridge with Big 4 firm About the Role Join a top-tier professional services practice in a newly created Associate Director role, well positioned for a robust leadership trajectory within the firm with clear milestones for transition to Director and subsequently to Partner.You'll collaborate closely with a market-leading team advising UK-headquartered and inbound professional practice entities-law firms, consultancies, architects, and other service-focused businesses. You'll provide technically nuanced tax advice and lead complex projects across international and domestic tax landscapes. Key Responsibilities Advise on international expansion, restructuring, M&A, tax governance/control, finance & tax tech transformations, and sector-specific tax issues (e.g., mixed-member rules, remote working, permanent establishment) Oversee year-end tax processes for leading UK and US inbound law firms Collaborate with specialist teams (GST, Transfer Pricing, Global Employer Services, VAT) Develop and coach diverse teams while managing client relationships What You'll Bring ACA, ATT, CTA (or equivalent) with strong corporate/personal tax credentialsProven advisory experience within professional practice partnerships or privately owned businessesBroad technical knowledge of corporate and individual taxStrong client management and commercial acumenLeadership skills with a demonstrable track record of coaching and team development Benefits & Perks Financial & RecognitionCompetitive base salary with annual performance-related bonusFlexible benefits allowance to tailor your package-options include childcare vouchers, charitable donation schemes, travel and tech discountsHealth & WellbeingOptional pension scheme with employer contributionsLife assurance (4 base salary) Private medical, dental, and vision cover plus health/dental/vision spending accounts Work-Life Balance25 days' annual leave (plus bank holidays)Exceptional family-friendly policies, including parental leave and support for returnersFlexible Working & CultureHybrid working model; bespoke arrangements including 4-day weeks or varied patterns to suit your life Access to diversity networks and volunteer/community opportunitiesDevelopment & CommunityTailored learning and development support, including technical training and leadership coachingEngaging team culture with regular social events and volunteer initiatives Why join this firm? Be part of a market-leading professional practice team, working alongside senior leaders and delivering high-impact tax advice Join a supportive and inclusive culture that values integrity, collaboration, and growth. Enjoy flexibility in your working arrangements and strong wellbeing support This opportunity not only offers immediate impact but also sets you on a clear path to long-term leadership, culminating in potential Partner status-all while enhancing your tax expertise and client influence.Please contact Cara Whyte at Hays to discuss further or apply directly. #
May 20, 2026
Full time
Business Tax Associate Director job in Cambridge with Big 4 firm About the Role Join a top-tier professional services practice in a newly created Associate Director role, well positioned for a robust leadership trajectory within the firm with clear milestones for transition to Director and subsequently to Partner.You'll collaborate closely with a market-leading team advising UK-headquartered and inbound professional practice entities-law firms, consultancies, architects, and other service-focused businesses. You'll provide technically nuanced tax advice and lead complex projects across international and domestic tax landscapes. Key Responsibilities Advise on international expansion, restructuring, M&A, tax governance/control, finance & tax tech transformations, and sector-specific tax issues (e.g., mixed-member rules, remote working, permanent establishment) Oversee year-end tax processes for leading UK and US inbound law firms Collaborate with specialist teams (GST, Transfer Pricing, Global Employer Services, VAT) Develop and coach diverse teams while managing client relationships What You'll Bring ACA, ATT, CTA (or equivalent) with strong corporate/personal tax credentialsProven advisory experience within professional practice partnerships or privately owned businessesBroad technical knowledge of corporate and individual taxStrong client management and commercial acumenLeadership skills with a demonstrable track record of coaching and team development Benefits & Perks Financial & RecognitionCompetitive base salary with annual performance-related bonusFlexible benefits allowance to tailor your package-options include childcare vouchers, charitable donation schemes, travel and tech discountsHealth & WellbeingOptional pension scheme with employer contributionsLife assurance (4 base salary) Private medical, dental, and vision cover plus health/dental/vision spending accounts Work-Life Balance25 days' annual leave (plus bank holidays)Exceptional family-friendly policies, including parental leave and support for returnersFlexible Working & CultureHybrid working model; bespoke arrangements including 4-day weeks or varied patterns to suit your life Access to diversity networks and volunteer/community opportunitiesDevelopment & CommunityTailored learning and development support, including technical training and leadership coachingEngaging team culture with regular social events and volunteer initiatives Why join this firm? Be part of a market-leading professional practice team, working alongside senior leaders and delivering high-impact tax advice Join a supportive and inclusive culture that values integrity, collaboration, and growth. Enjoy flexibility in your working arrangements and strong wellbeing support This opportunity not only offers immediate impact but also sets you on a clear path to long-term leadership, culminating in potential Partner status-all while enhancing your tax expertise and client influence.Please contact Cara Whyte at Hays to discuss further or apply directly. #
Head of Portfolio PMO - Interim Start 1st of June, 2026 Stevenage Head Office - hybrid working 1000 to 1200 per day - Inside of IR35 Monthly rolling A senior leadership role within the Strategic Projects and Management Office. The postholder is accountable for establishing, leading, and continuously improving the way the change portfolio is delivered. The role ensures that robust governance, delivery frameworks, quality standards, and assurance processes are in place to enable successful delivery of projects and programmes. The role influences organisational delivery capability, providing the delivery framework, and expert support to project and programme managers. Driving consistency, transparency, and control across the change portfolio while enabling teams to deliver effectively is a key requirement. This position requires a commercially minded, proactive, and experienced technology professional. The successful candidate will have a proven track record of managing complex portfolios and be confident engaging with C Suite stakeholders. Key Responsibilities: PMO Strategy & Leadership Operate PMO function as a centre of excellence for change governance, standards, and best practice. Lead, mentor, and develop PMO teams, fostering a high-performance and service-oriented culture. Act as a senior advisor to leadership on delivery capability, governance, and performance. Governance and Control: Design, implement, and maintain a scalable governance framework across projects and programmes. Define and enforce stage gates, approvals, and assurance processes. Ensure compliance with organisational policies, audit requirements, and regulatory obligations. Provide independent oversight and challenge to delivery teams to ensure adherence to standards. Frameworks, Standards, and Methodologies: Establish and maintain delivery frameworks (e.g., waterfall, Agile, hybrid) aligned to organisational needs. Define standard artefacts, templates, tools, and lifecycle processes. Ensure frameworks are pragmatic, scalable, and support delivery rather than hinder it. Drive adoption and consistent use of standards across all initiatives. Quality Assurance and Delivery Oversight Define and implement quality control processes across all projects and programmes. Conduct health checks, audits, and assurance reviews to assess delivery confidence. Ensure accurate, timely, and consistent reporting of delivery performance, risks, and issues. Escalate systemic risks and delivery concerns to senior leadership with clear recommendations. Continuous Improvement and Capability Development Drive continuous improvement of PMO processes, tools, and governance practices. Benchmark organisational maturity (e.g., P3M3) and implement improvement roadmaps. Establish lessons learned processes and embed knowledge sharing across teams. Lead communities of practice for project and programme management. Support to Project and Programme Managers Provide guidance, coaching, and support to project and programme managers. Ensure clarity of roles, responsibilities, and delivery expectations. Enable effective planning, risk management, and stakeholder engagement practices. Support resolution of cross-project dependencies and resource challenges. Establish portfolio-level reporting standards and dashboards. Provide consolidated insights on delivery performance, trends, and risks. Key Skills & Experience: Leads the establishment and operation of PMO functions - across Portfolio Defines governance frameworks, standards, and processes. Influences organisational adoption of consistent delivery practices. Provides guidance and assurance across projects and programmes. Significant experience operating within a PMO at enterprise level Proven experience designing and implementing governance frameworks Strong track record in delivery assurance, quality control, and reporting Experience supporting and enabling project and programme managers Desirable Qualifications: Educated to degree level in a relevant discipline (e.g., IT, Business, Management, Engineering) or equivalent professional experience. Relevant professional certifications such as APM, PMP, PRINCE2, MSP, AgilePM, SAFe. Experience with Agile delivery frameworks (e.g., SAFe, Scrum at scale). Familiarity with portfolio and PMO tooling (e.g., Clarity, Planview, ServiceNow, Jira Align) Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
May 16, 2026
Contractor
Head of Portfolio PMO - Interim Start 1st of June, 2026 Stevenage Head Office - hybrid working 1000 to 1200 per day - Inside of IR35 Monthly rolling A senior leadership role within the Strategic Projects and Management Office. The postholder is accountable for establishing, leading, and continuously improving the way the change portfolio is delivered. The role ensures that robust governance, delivery frameworks, quality standards, and assurance processes are in place to enable successful delivery of projects and programmes. The role influences organisational delivery capability, providing the delivery framework, and expert support to project and programme managers. Driving consistency, transparency, and control across the change portfolio while enabling teams to deliver effectively is a key requirement. This position requires a commercially minded, proactive, and experienced technology professional. The successful candidate will have a proven track record of managing complex portfolios and be confident engaging with C Suite stakeholders. Key Responsibilities: PMO Strategy & Leadership Operate PMO function as a centre of excellence for change governance, standards, and best practice. Lead, mentor, and develop PMO teams, fostering a high-performance and service-oriented culture. Act as a senior advisor to leadership on delivery capability, governance, and performance. Governance and Control: Design, implement, and maintain a scalable governance framework across projects and programmes. Define and enforce stage gates, approvals, and assurance processes. Ensure compliance with organisational policies, audit requirements, and regulatory obligations. Provide independent oversight and challenge to delivery teams to ensure adherence to standards. Frameworks, Standards, and Methodologies: Establish and maintain delivery frameworks (e.g., waterfall, Agile, hybrid) aligned to organisational needs. Define standard artefacts, templates, tools, and lifecycle processes. Ensure frameworks are pragmatic, scalable, and support delivery rather than hinder it. Drive adoption and consistent use of standards across all initiatives. Quality Assurance and Delivery Oversight Define and implement quality control processes across all projects and programmes. Conduct health checks, audits, and assurance reviews to assess delivery confidence. Ensure accurate, timely, and consistent reporting of delivery performance, risks, and issues. Escalate systemic risks and delivery concerns to senior leadership with clear recommendations. Continuous Improvement and Capability Development Drive continuous improvement of PMO processes, tools, and governance practices. Benchmark organisational maturity (e.g., P3M3) and implement improvement roadmaps. Establish lessons learned processes and embed knowledge sharing across teams. Lead communities of practice for project and programme management. Support to Project and Programme Managers Provide guidance, coaching, and support to project and programme managers. Ensure clarity of roles, responsibilities, and delivery expectations. Enable effective planning, risk management, and stakeholder engagement practices. Support resolution of cross-project dependencies and resource challenges. Establish portfolio-level reporting standards and dashboards. Provide consolidated insights on delivery performance, trends, and risks. Key Skills & Experience: Leads the establishment and operation of PMO functions - across Portfolio Defines governance frameworks, standards, and processes. Influences organisational adoption of consistent delivery practices. Provides guidance and assurance across projects and programmes. Significant experience operating within a PMO at enterprise level Proven experience designing and implementing governance frameworks Strong track record in delivery assurance, quality control, and reporting Experience supporting and enabling project and programme managers Desirable Qualifications: Educated to degree level in a relevant discipline (e.g., IT, Business, Management, Engineering) or equivalent professional experience. Relevant professional certifications such as APM, PMP, PRINCE2, MSP, AgilePM, SAFe. Experience with Agile delivery frameworks (e.g., SAFe, Scrum at scale). Familiarity with portfolio and PMO tooling (e.g., Clarity, Planview, ServiceNow, Jira Align) Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Senior Client Services Manager (IFA / Fixed Term Contract) 55,000- 65,000 + Hybrid Working + Fixed Term Contract (15 months) + Company Benefits Rochester Are you a Client Services Manager or similar from a Financial Services background looking for an exciting and specialist, Fixed Term role offering full autonomy to lead a team essential to business function within a well-established Financial Advisory firm offering the chance to have a direct impact on the continued success of the company? This well-established Advisory Firm have seen ongoing stability since their establishment whilst building a loyal client base of primarily Private Clients. Due to an ever increasing workload they are looking to welcome an additional member to their collaborative team on a Fixed Term basis. This is an autonomous role where you will be the go-to specialist responsible for overseeing a team of 15 who oversee all client services and manage a large pool of client funds. You will be involved with operations and furthering existing client relationships as well as undertaking strategy focused work both day-to-day and within weekly senior leadership meetings. This role would suit a Client Services Manager or similar from an IFA / Financial Services background looking for a varied Fixed Term position within a well-established firm offering the chance to play a key role in a successful business. The Role: Manage operations team of 19 responsible delivering a range of client services Further develop existing client relationships Assist with strategy planning and allocation of funds Attend weekly Senior Leadership Team meetings 15 months Fixed Term Contract - Maternity cover with handover period before and after Hybrid role - 3x p/week (after probation) The Person: Head of Client Servicing / Operations Financial Services background Looking for a Fixed Term role Commutable to Rochester Head of Clients, Key Accounts, Financial Services, Technical, Fund, Retail, Planning, IFA, FTC, Fixed Term Contract, Wealth Management, Finance, Kent, Rochester, South East, Medway, Gillingham Reference number: BBBH25215 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
May 16, 2026
Full time
Senior Client Services Manager (IFA / Fixed Term Contract) 55,000- 65,000 + Hybrid Working + Fixed Term Contract (15 months) + Company Benefits Rochester Are you a Client Services Manager or similar from a Financial Services background looking for an exciting and specialist, Fixed Term role offering full autonomy to lead a team essential to business function within a well-established Financial Advisory firm offering the chance to have a direct impact on the continued success of the company? This well-established Advisory Firm have seen ongoing stability since their establishment whilst building a loyal client base of primarily Private Clients. Due to an ever increasing workload they are looking to welcome an additional member to their collaborative team on a Fixed Term basis. This is an autonomous role where you will be the go-to specialist responsible for overseeing a team of 15 who oversee all client services and manage a large pool of client funds. You will be involved with operations and furthering existing client relationships as well as undertaking strategy focused work both day-to-day and within weekly senior leadership meetings. This role would suit a Client Services Manager or similar from an IFA / Financial Services background looking for a varied Fixed Term position within a well-established firm offering the chance to play a key role in a successful business. The Role: Manage operations team of 19 responsible delivering a range of client services Further develop existing client relationships Assist with strategy planning and allocation of funds Attend weekly Senior Leadership Team meetings 15 months Fixed Term Contract - Maternity cover with handover period before and after Hybrid role - 3x p/week (after probation) The Person: Head of Client Servicing / Operations Financial Services background Looking for a Fixed Term role Commutable to Rochester Head of Clients, Key Accounts, Financial Services, Technical, Fund, Retail, Planning, IFA, FTC, Fixed Term Contract, Wealth Management, Finance, Kent, Rochester, South East, Medway, Gillingham Reference number: BBBH25215 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Senior Client Services Manager (IFA / Fixed Term Contract) £55,000-£65,000 + Hybrid Working + Fixed Term Contract (15 months) + Company BenefitsRochesterAre you a Client Services Manager or similar from a Financial Services background looking for an exciting and specialist, Fixed Term role offering full autonomy to lead a team essential to business function within a well-established Financial Advisory firm offering the chance to have a direct impact on the continued success of the company? This well-established Advisory Firm have seen ongoing stability since their establishment whilst building a loyal client base of primarily Private Clients. Due to an ever increasing workload they are looking to welcome an additional member to their collaborative team on a Fixed Term basis.This is an autonomous role where you will be the go-to specialist responsible for overseeing a team of 15 who oversee all client services and manage a large pool of client funds. You will be involved with operations and furthering existing client relationships as well as undertaking strategy focused work both day-to-day and within weekly senior leadership meetings. This role would suit a Client Services Manager or similar from an IFA / Financial Services background looking for a varied Fixed Term position within a well-established firm offering the chance to play a key role in a successful business. The Role: Manage operations team of 19 responsible delivering a range of client services Further develop existing client relationships Assist with strategy planning and allocation of funds Attend weekly Senior Leadership Team meetings 15 months Fixed Term Contract - Maternity cover with handover period before and after Hybrid role - 3x p/week (after probation) The Person: Head of Client Servicing / Operations Financial Services background Looking for a Fixed Term role Commutable to Rochester Head of Clients, Key Accounts, Financial Services, Technical, Fund, Retail, Planning, IFA, FTC, Fixed Term Contract, Wealth Management, Finance, Kent, Rochester, South East, Medway, GillinghamReference number: BBBH25215If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
May 16, 2026
Contractor
Senior Client Services Manager (IFA / Fixed Term Contract) £55,000-£65,000 + Hybrid Working + Fixed Term Contract (15 months) + Company BenefitsRochesterAre you a Client Services Manager or similar from a Financial Services background looking for an exciting and specialist, Fixed Term role offering full autonomy to lead a team essential to business function within a well-established Financial Advisory firm offering the chance to have a direct impact on the continued success of the company? This well-established Advisory Firm have seen ongoing stability since their establishment whilst building a loyal client base of primarily Private Clients. Due to an ever increasing workload they are looking to welcome an additional member to their collaborative team on a Fixed Term basis.This is an autonomous role where you will be the go-to specialist responsible for overseeing a team of 15 who oversee all client services and manage a large pool of client funds. You will be involved with operations and furthering existing client relationships as well as undertaking strategy focused work both day-to-day and within weekly senior leadership meetings. This role would suit a Client Services Manager or similar from an IFA / Financial Services background looking for a varied Fixed Term position within a well-established firm offering the chance to play a key role in a successful business. The Role: Manage operations team of 19 responsible delivering a range of client services Further develop existing client relationships Assist with strategy planning and allocation of funds Attend weekly Senior Leadership Team meetings 15 months Fixed Term Contract - Maternity cover with handover period before and after Hybrid role - 3x p/week (after probation) The Person: Head of Client Servicing / Operations Financial Services background Looking for a Fixed Term role Commutable to Rochester Head of Clients, Key Accounts, Financial Services, Technical, Fund, Retail, Planning, IFA, FTC, Fixed Term Contract, Wealth Management, Finance, Kent, Rochester, South East, Medway, GillinghamReference number: BBBH25215If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
The Senior HR Advisor role offers an exciting opportunity to provide support and guidance on a range of human resources functions within this established. Based in Lewes, this permanent position requires a proactive individual to contribute to the effective management of HR processes. Client Details This medium-sized establishment dedicated to delivering products that make a difference throughout the UK. With a focus on excellence, the organisation values its team and fosters a professional yet inclusive working environment. Description Provide advice and guidance to managers and employees on HR policies and procedures. Support the recruitment process, including drafting job descriptions and coordinating interviews. Assist in managing employee relations, including handling disciplinary and grievance cases. Maintain accurate HR records and ensure compliance with relevant legislation. Contribute to the development and implementation of HR initiatives and projects. Manage onboarding and induction processes for new employees. Provide support in performance management and employee development activities. Collaborate with senior HR staff to ensure consistent application of HR practices across the organisation. Profile A successful Senior HR Advisor should have: Experience in human resources. A solid understanding of employment law and HR best practices. Strong organisational and administrative skills. Excellent communication skills, both written and verbal. The ability to handle sensitive information with confidentiality and professionalism. A proactive and solution-focused approach to HR challenges. Relevant HR qualifications or membership of a recognised HR body. Job Offer A competitive salary ranging from £42,000 to £46,000 per annum. Permanent position with opportunities for career development. Generous holiday leave and a supportive working environment. Work within the rewarding not-for-profit industry in Lewes.
May 13, 2026
Full time
The Senior HR Advisor role offers an exciting opportunity to provide support and guidance on a range of human resources functions within this established. Based in Lewes, this permanent position requires a proactive individual to contribute to the effective management of HR processes. Client Details This medium-sized establishment dedicated to delivering products that make a difference throughout the UK. With a focus on excellence, the organisation values its team and fosters a professional yet inclusive working environment. Description Provide advice and guidance to managers and employees on HR policies and procedures. Support the recruitment process, including drafting job descriptions and coordinating interviews. Assist in managing employee relations, including handling disciplinary and grievance cases. Maintain accurate HR records and ensure compliance with relevant legislation. Contribute to the development and implementation of HR initiatives and projects. Manage onboarding and induction processes for new employees. Provide support in performance management and employee development activities. Collaborate with senior HR staff to ensure consistent application of HR practices across the organisation. Profile A successful Senior HR Advisor should have: Experience in human resources. A solid understanding of employment law and HR best practices. Strong organisational and administrative skills. Excellent communication skills, both written and verbal. The ability to handle sensitive information with confidentiality and professionalism. A proactive and solution-focused approach to HR challenges. Relevant HR qualifications or membership of a recognised HR body. Job Offer A competitive salary ranging from £42,000 to £46,000 per annum. Permanent position with opportunities for career development. Generous holiday leave and a supportive working environment. Work within the rewarding not-for-profit industry in Lewes.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Global SME Product Management - Construction Industry Lead Job Title: Director, Global SME Product Management - Construction Industry Lead Location: Europe (preference: Dublin / Lisbon / UK) Position Overview: Mastercard is a technology company in the global payments space. We connect consumers, financial institutions, merchants, governments, and businesses worldwide, enabling them to use electronic forms of payment instead of cash and checks. We use technology and data-driven insights to make electronic payments more convenient, secure, and efficient for people everywhere. Our business has a global reach-extending to more than 210 countries and territories-and continues to experience growth in a world where 85% of retail transactions are still made in cash and checks. Micro, Small, and Medium Businesses (SMEs) are a critical driver of global economic growth and represent 75% of the worldwide workforce and about 50% of the global GDP. Additionally, SMEs foster inclusion, as minorities own 45% of small businesses, and 1/3 of small businesses are women-owned. As such, SMEs have become a top priority for many governments and enterprises. Mastercard's segment strategy is based on continuing to drive growth in core products, in addition to driving additional long-term growth by developing new innovative solutions and expanding product distribution in selected industries - Construction being one of them. The successful candidate needs to have an understanding of the Construction industry to be able to customize our SME value proposition, and partner with the various Mastercard regional & global stakeholders, along with banks, acquirers, fintech & other SME service providers, to identify strategic growth opportunities, allowing us to serve better all SMEs in the Construction industry, through multiple distribution channels. Key Responsibilities: • Develop and execute a Global strategy, focused on small and medium-sized companies, to capture the cardable payment opportunity in the Construction vertical - including issuing and acceptance. • Identify and define key partners such as ISVs, marketplaces, and financial institutions, with a targeted approach to the Construction vertical, and enable them as distribution partners for Mastercard solutions. • Engage directly with key channel partners to gather feedback, drive program adoption, and act as a trusted advisor, ensuring our operational framework directly contributes to their success. • Assess and partner with global/regional/local players, focused on the Construction industry, to enhance Mastercard SME payment offer for SMEs. • Accelerate efforts to drive incremental volumes and revenues across the regions, on the Construction vertical. • Develop a dedicated value proposition to SMEs operating in the Construction industry, including domestic & cross-border flows and focusing on enabling SME card acceptance. • Provide trends, insights, and changes to the SME landscape to support our industry/segment strategy beyond card. • Collaborate with global & regional SME segment product teams on ensuring SME products and solutions are developed and enhanced with SME and non-bank distribution partners' inputs in mind and according to the SME product distribution standards. • Map the Construction ecosystem globally and identify key regions & markets to develop a pipeline to penetrate further on SME B2B payment flows, leveraging Mastercard and partners' solutions for issuing, acceptance and cross-border flows. • Partner with global government, fintech, digital partnerships and GPS teams to identify potential SME Construction use cases. • Map SME distribution partners' capabilities, product offerings, needs, and gaps to identify product synergies. • Develop the right distribution model and commercial terms, negotiate, and lead the contractual efforts with prospective partners. • Develop industry-specific use cases, playbooks, and distribution model archetypes that can be leveraged for scaling efforts. • Collaborate with colleagues to capture more SME Flows in the Construction industry. • Provide support for the sales teams in pre- and after-sales partner meetings with a detailed understanding of product features to identify and implement solutions (in partnership with the Customer Solutions Centre and the local product team). • Draft, keep and customize the SME narrative of the current go-to-market materials, such as bulletins, sales, and training materials, to support new and enhanced products in the SME Central Hub that can drive the SME Construction strategy • Maintain distribution partners' pipeline and track performance and value of efforts. • Distribution and communication of all Thought Leadership/Best Practice Sharing in the Construction and embedded finance space • SME Construction flows and industries identification to drive increased revenue and help us win new deals. • GTM/Rollout support for all new construction-related solutions, partnerships and initiatives. Product knowledge/training through certification, ensuring consistent SME B2B and embedded finance narrative across teams: for SME Product & BD Teams All About You: • Experience and knowledge of the Construction sector, in particular SME players, is needed. • Experience in financial services and payments with an understanding of competitive offerings and industry trends; international market knowledge/experience; SME banking or SME payment experience is a plus. • Experience at a top-tier management consulting firm is a strong plus. • A results-oriented mindset with a focus on driving measurable outcomes and ROI from channel partnerships. • Able to navigate conversations that are both technical and business-oriented. • Excellent writing skills and experience creating training materials, product guides, etc. • Strong B2B and embedded payments experience and understanding of SME B2B flows, i.e. accounts payable, embedded finance, trade use cases. • Able to work independently and with minimal guidance. • Self-motivated and thrives in a fast-paced environment; ready to take on stretch goals. • Flexible and creative, able to not only adapt but also thrive in a constantly changing environment with the ability to multitask and adjust to evolving responsibilities. • Ability to "storyboard" and develop visually compelling presentations with clear logic and structure. • Ability to lead initiatives from start to finish, with excellent time management and organizational skills. • Build cross-functional organizational relationships and ensure the establishment of an internal network to execute against strategy successfully. • Strong customer relationship-building and management skills that result in meeting and managing the demands of our internal and external customers. • Fluent in English. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Oct 01, 2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Global SME Product Management - Construction Industry Lead Job Title: Director, Global SME Product Management - Construction Industry Lead Location: Europe (preference: Dublin / Lisbon / UK) Position Overview: Mastercard is a technology company in the global payments space. We connect consumers, financial institutions, merchants, governments, and businesses worldwide, enabling them to use electronic forms of payment instead of cash and checks. We use technology and data-driven insights to make electronic payments more convenient, secure, and efficient for people everywhere. Our business has a global reach-extending to more than 210 countries and territories-and continues to experience growth in a world where 85% of retail transactions are still made in cash and checks. Micro, Small, and Medium Businesses (SMEs) are a critical driver of global economic growth and represent 75% of the worldwide workforce and about 50% of the global GDP. Additionally, SMEs foster inclusion, as minorities own 45% of small businesses, and 1/3 of small businesses are women-owned. As such, SMEs have become a top priority for many governments and enterprises. Mastercard's segment strategy is based on continuing to drive growth in core products, in addition to driving additional long-term growth by developing new innovative solutions and expanding product distribution in selected industries - Construction being one of them. The successful candidate needs to have an understanding of the Construction industry to be able to customize our SME value proposition, and partner with the various Mastercard regional & global stakeholders, along with banks, acquirers, fintech & other SME service providers, to identify strategic growth opportunities, allowing us to serve better all SMEs in the Construction industry, through multiple distribution channels. Key Responsibilities: • Develop and execute a Global strategy, focused on small and medium-sized companies, to capture the cardable payment opportunity in the Construction vertical - including issuing and acceptance. • Identify and define key partners such as ISVs, marketplaces, and financial institutions, with a targeted approach to the Construction vertical, and enable them as distribution partners for Mastercard solutions. • Engage directly with key channel partners to gather feedback, drive program adoption, and act as a trusted advisor, ensuring our operational framework directly contributes to their success. • Assess and partner with global/regional/local players, focused on the Construction industry, to enhance Mastercard SME payment offer for SMEs. • Accelerate efforts to drive incremental volumes and revenues across the regions, on the Construction vertical. • Develop a dedicated value proposition to SMEs operating in the Construction industry, including domestic & cross-border flows and focusing on enabling SME card acceptance. • Provide trends, insights, and changes to the SME landscape to support our industry/segment strategy beyond card. • Collaborate with global & regional SME segment product teams on ensuring SME products and solutions are developed and enhanced with SME and non-bank distribution partners' inputs in mind and according to the SME product distribution standards. • Map the Construction ecosystem globally and identify key regions & markets to develop a pipeline to penetrate further on SME B2B payment flows, leveraging Mastercard and partners' solutions for issuing, acceptance and cross-border flows. • Partner with global government, fintech, digital partnerships and GPS teams to identify potential SME Construction use cases. • Map SME distribution partners' capabilities, product offerings, needs, and gaps to identify product synergies. • Develop the right distribution model and commercial terms, negotiate, and lead the contractual efforts with prospective partners. • Develop industry-specific use cases, playbooks, and distribution model archetypes that can be leveraged for scaling efforts. • Collaborate with colleagues to capture more SME Flows in the Construction industry. • Provide support for the sales teams in pre- and after-sales partner meetings with a detailed understanding of product features to identify and implement solutions (in partnership with the Customer Solutions Centre and the local product team). • Draft, keep and customize the SME narrative of the current go-to-market materials, such as bulletins, sales, and training materials, to support new and enhanced products in the SME Central Hub that can drive the SME Construction strategy • Maintain distribution partners' pipeline and track performance and value of efforts. • Distribution and communication of all Thought Leadership/Best Practice Sharing in the Construction and embedded finance space • SME Construction flows and industries identification to drive increased revenue and help us win new deals. • GTM/Rollout support for all new construction-related solutions, partnerships and initiatives. Product knowledge/training through certification, ensuring consistent SME B2B and embedded finance narrative across teams: for SME Product & BD Teams All About You: • Experience and knowledge of the Construction sector, in particular SME players, is needed. • Experience in financial services and payments with an understanding of competitive offerings and industry trends; international market knowledge/experience; SME banking or SME payment experience is a plus. • Experience at a top-tier management consulting firm is a strong plus. • A results-oriented mindset with a focus on driving measurable outcomes and ROI from channel partnerships. • Able to navigate conversations that are both technical and business-oriented. • Excellent writing skills and experience creating training materials, product guides, etc. • Strong B2B and embedded payments experience and understanding of SME B2B flows, i.e. accounts payable, embedded finance, trade use cases. • Able to work independently and with minimal guidance. • Self-motivated and thrives in a fast-paced environment; ready to take on stretch goals. • Flexible and creative, able to not only adapt but also thrive in a constantly changing environment with the ability to multitask and adjust to evolving responsibilities. • Ability to "storyboard" and develop visually compelling presentations with clear logic and structure. • Ability to lead initiatives from start to finish, with excellent time management and organizational skills. • Build cross-functional organizational relationships and ensure the establishment of an internal network to execute against strategy successfully. • Strong customer relationship-building and management skills that result in meeting and managing the demands of our internal and external customers. • Fluent in English. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
