Associate Business Development Specialist page is loaded Associate Business Development Specialistlocations: ACM - Remote - UKtime type: Full timeposted on: Posted Yesterdayjob requisition id: REQ\_234814 Job Title: Associate Business Development Specialist Department: Business Development Location: Remote, United Kingdom Hours Per Week: 37.5 Schedule: Days; Monday - Friday SUMMARY As a part of the Global Business Development team for Clinical Trials, the Associate Business Development Specialist (ABDS) supports new business development within particular territories/regions. Partnering with the Global Business Development (GBD) team and Marketing, the ABDS creates awareness in key markets, and implements effective sales campaigns to convert qualified leads for the GBD team RESPONSIBILITIES Manage the lead generation funnel to achieve the annual sales targets' for ACM Global Laboratories' Clinical Trails business spanning central laboratory and bioanalytical services. Implement effective sales campaigns to move prospective clients from attention to action for each territory/region they support. Target prospective clients who include but are not limited to biotechnology, pharmaceutical and clinical research organizations; points of contact range from clinical operations/management, vendor management, outsourcing, etc. Qualify prospective clients in accordance with sales process, determining project timeframe, key contacts and funding sources. Convert qualified leads into meetings to achieve monthly/annual Key Performance Indicators (KPIs); provide warm hand-off of qualified leads to Business Development Directors (BDD) for capability presentations and/or request for proposals. Partner with GBD team and marketing to implement marketing campaigns to drive potential customers into the lead generation funnel; support other marketing related activities as required. Partner with GBD team and marketing to develop and execute pre/post trade show/event campaigns to drive activities and maximize return on investment. Leverage lead generation tools such as our Client Relationship Management (CRM) system, industry leading tools such as Zymewire, Biopharma Insight, Sales Navigator, LinkedIn, publications and other relevant sources. Maintain timely client management documentation in provide required reports on sales activities, achievements, key issues and strategies on a regular basis. Support GBD team when BDD are traveling for business related activities as required. Adhere to ACM Global Laboratories' selling processes, practices and rules of engagement. REQUIRED QUALIFICATIONS A minimum of 1 year of demonstrated success in sales required PREFERRED QUALIFICATIONS Experience in telemarketing, tele sales, or marketing support experience in a medical service, life sciences or clinical trial selling environment preferred Proven ability to collaborate cross-functionally and manage multiple tasks and stake holders effectively Strong organizational and communication skills, with strong attention to detail Demonstrated experience in managing Requests for Infromation RFI's including gathering input from cross functional teams, consolidating responses and ensuring timely accurate and client tailored submissions Experience with preferred Experience with industry leading tools such as Zymewire, Sales Navigator, and/or LinkedIn preferred Willingness to work flexible hours, as needed, to support clients across EMEA and APAC regions PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.
May 15, 2026
Full time
Associate Business Development Specialist page is loaded Associate Business Development Specialistlocations: ACM - Remote - UKtime type: Full timeposted on: Posted Yesterdayjob requisition id: REQ\_234814 Job Title: Associate Business Development Specialist Department: Business Development Location: Remote, United Kingdom Hours Per Week: 37.5 Schedule: Days; Monday - Friday SUMMARY As a part of the Global Business Development team for Clinical Trials, the Associate Business Development Specialist (ABDS) supports new business development within particular territories/regions. Partnering with the Global Business Development (GBD) team and Marketing, the ABDS creates awareness in key markets, and implements effective sales campaigns to convert qualified leads for the GBD team RESPONSIBILITIES Manage the lead generation funnel to achieve the annual sales targets' for ACM Global Laboratories' Clinical Trails business spanning central laboratory and bioanalytical services. Implement effective sales campaigns to move prospective clients from attention to action for each territory/region they support. Target prospective clients who include but are not limited to biotechnology, pharmaceutical and clinical research organizations; points of contact range from clinical operations/management, vendor management, outsourcing, etc. Qualify prospective clients in accordance with sales process, determining project timeframe, key contacts and funding sources. Convert qualified leads into meetings to achieve monthly/annual Key Performance Indicators (KPIs); provide warm hand-off of qualified leads to Business Development Directors (BDD) for capability presentations and/or request for proposals. Partner with GBD team and marketing to implement marketing campaigns to drive potential customers into the lead generation funnel; support other marketing related activities as required. Partner with GBD team and marketing to develop and execute pre/post trade show/event campaigns to drive activities and maximize return on investment. Leverage lead generation tools such as our Client Relationship Management (CRM) system, industry leading tools such as Zymewire, Biopharma Insight, Sales Navigator, LinkedIn, publications and other relevant sources. Maintain timely client management documentation in provide required reports on sales activities, achievements, key issues and strategies on a regular basis. Support GBD team when BDD are traveling for business related activities as required. Adhere to ACM Global Laboratories' selling processes, practices and rules of engagement. REQUIRED QUALIFICATIONS A minimum of 1 year of demonstrated success in sales required PREFERRED QUALIFICATIONS Experience in telemarketing, tele sales, or marketing support experience in a medical service, life sciences or clinical trial selling environment preferred Proven ability to collaborate cross-functionally and manage multiple tasks and stake holders effectively Strong organizational and communication skills, with strong attention to detail Demonstrated experience in managing Requests for Infromation RFI's including gathering input from cross functional teams, consolidating responses and ensuring timely accurate and client tailored submissions Experience with preferred Experience with industry leading tools such as Zymewire, Sales Navigator, and/or LinkedIn preferred Willingness to work flexible hours, as needed, to support clients across EMEA and APAC regions PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.
Jonathan Lee Recruitment Ltd
Kinver, West Midlands
Senior Business Development Manager - Defence Working on an exclusive basis, we are supporting Associated British Ports - ABP, to identify a NEW strategic Senior Business Development Manager on an initial 2-year fixed term contract, to further expand their defence sector activities. As the largest port operator in the UK, this position of Senior Business Development Manager will report to and work alongside the Port Director/CEO and is to deliver commercial growth for defence related activity through ABP's land and facilities, whether through existing links with the Ministry of Defence and similar relationships or, through private company / organisation attraction. Specifically, the role will identify, target, negotiate and manage contracts with Defence customers and contractors (including Defence Primes and their supply chains), ensuring compliant, profitable and resilient long-term partnerships. Indicative clients are defence stakeholders including MoD, DE&S, BAE, Babcock, QinetiQ and other key integrators, as well as SME's and other organisations. Recognising the prominence of their existing operations close to UK maritime/water locations, as well as the considerable land and facilities development opportunities which exist in secure relating locations, the Senior Business Development Manager will specifically: - Develop and deliver ABP's Defence commercial strategy aligned with regional and group priorities. - Identify market opportunities related to Defence estate, ship visits, laybys, logistics, training, R&D activities and infrastructure projects. - Prepare, lead and negotiate tenders, bids and multi-year commercial agreements. - Work closely with Strategy, Property and Operations to build Defence offerings aligned to capability and port assets. In addition: - Own the commercial lifecycle: pricing, terms, negotiation, contract mobilisation and renewals. - Ensure clarity of scope, service levels and KPIs for all Defence customers. - Track and manage revenue performance, identifying risks and opportunities. o Consideration on Security will need to be made on potential customer interests from outside of the UK. - Ensure that all property business at both Regional and Group level is conducted in a manner that complies with relevant legislation, ABP and environmental regulations & guidelines. - Support and manage bid and tender delivery and include: o Programme integration and development o Internal company communication and customer integration o Target added-value content and future programme inclusion - Represent ABP at events and forums. - Report internally on opportunity and project status as well as provide direction on timing plans and revenue prospects. - Maintain close alignment with port leadership teams, operations, marine, safety, and legal. - Support Group initiatives that involve Defence estate, property agreements or infrastructure partnerships. Coordinating with Property on Defence estate leases, easements and long-term land arrangements. - Work closely with Finance Business Partners for forecasting, pricing and margin review. - Contribute to defence-related capital projects, feasibility studies and business cases. - Provide commercial insight for major Defence port developments or infrastructure upgrades. To support this position, suitable candidates should/will have the following experience levels: - Experience working with MoD and defence Primes. - Proven commercial management experience within defence, marine, logistics, infrastructure or government contracting. - Strong negotiation and contract management skills. - Demonstrated ability to work with complex stakeholders and sensitive programmes. - Financial literacy with experience in pricing, revenue modelling and contract performance analysis. - Excellent communication skills and ability to work cross-functionally. - An effective network within the Defence Industry. - Understanding of port operations, marine services, supply chain or major infrastructure delivery. - Degree in Business, Commercial, Law, Engineering or related field (or equivalent experience). - Professional commercial or procurement certification desirable (e.g., CIPS, IACCM/WorldCC). This is a strategically focused position seeking a commercially experienced professional. With defence sector awareness being a MUST, you should be able to support security clearances and can support working on a hybrid/remote basis, being able to travel as required. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
May 15, 2026
Contractor
Senior Business Development Manager - Defence Working on an exclusive basis, we are supporting Associated British Ports - ABP, to identify a NEW strategic Senior Business Development Manager on an initial 2-year fixed term contract, to further expand their defence sector activities. As the largest port operator in the UK, this position of Senior Business Development Manager will report to and work alongside the Port Director/CEO and is to deliver commercial growth for defence related activity through ABP's land and facilities, whether through existing links with the Ministry of Defence and similar relationships or, through private company / organisation attraction. Specifically, the role will identify, target, negotiate and manage contracts with Defence customers and contractors (including Defence Primes and their supply chains), ensuring compliant, profitable and resilient long-term partnerships. Indicative clients are defence stakeholders including MoD, DE&S, BAE, Babcock, QinetiQ and other key integrators, as well as SME's and other organisations. Recognising the prominence of their existing operations close to UK maritime/water locations, as well as the considerable land and facilities development opportunities which exist in secure relating locations, the Senior Business Development Manager will specifically: - Develop and deliver ABP's Defence commercial strategy aligned with regional and group priorities. - Identify market opportunities related to Defence estate, ship visits, laybys, logistics, training, R&D activities and infrastructure projects. - Prepare, lead and negotiate tenders, bids and multi-year commercial agreements. - Work closely with Strategy, Property and Operations to build Defence offerings aligned to capability and port assets. In addition: - Own the commercial lifecycle: pricing, terms, negotiation, contract mobilisation and renewals. - Ensure clarity of scope, service levels and KPIs for all Defence customers. - Track and manage revenue performance, identifying risks and opportunities. o Consideration on Security will need to be made on potential customer interests from outside of the UK. - Ensure that all property business at both Regional and Group level is conducted in a manner that complies with relevant legislation, ABP and environmental regulations & guidelines. - Support and manage bid and tender delivery and include: o Programme integration and development o Internal company communication and customer integration o Target added-value content and future programme inclusion - Represent ABP at events and forums. - Report internally on opportunity and project status as well as provide direction on timing plans and revenue prospects. - Maintain close alignment with port leadership teams, operations, marine, safety, and legal. - Support Group initiatives that involve Defence estate, property agreements or infrastructure partnerships. Coordinating with Property on Defence estate leases, easements and long-term land arrangements. - Work closely with Finance Business Partners for forecasting, pricing and margin review. - Contribute to defence-related capital projects, feasibility studies and business cases. - Provide commercial insight for major Defence port developments or infrastructure upgrades. To support this position, suitable candidates should/will have the following experience levels: - Experience working with MoD and defence Primes. - Proven commercial management experience within defence, marine, logistics, infrastructure or government contracting. - Strong negotiation and contract management skills. - Demonstrated ability to work with complex stakeholders and sensitive programmes. - Financial literacy with experience in pricing, revenue modelling and contract performance analysis. - Excellent communication skills and ability to work cross-functionally. - An effective network within the Defence Industry. - Understanding of port operations, marine services, supply chain or major infrastructure delivery. - Degree in Business, Commercial, Law, Engineering or related field (or equivalent experience). - Professional commercial or procurement certification desirable (e.g., CIPS, IACCM/WorldCC). This is a strategically focused position seeking a commercially experienced professional. With defence sector awareness being a MUST, you should be able to support security clearances and can support working on a hybrid/remote basis, being able to travel as required. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
UK Sales Manager Are you an experienced Automotive Aftermarket UK Business Development Manager or UK Sales Manager with experience of welling automotive product / parts / components into the Independent / major Factor networks and Distributors and are looking for a new and exciting challenge? My client is a major overseas automotive parts supplier and distributor with an established international presence and ambitious growth plans for the UK market. They are now looking to build the same success and reputation within the UK automotive aftermarket sector . This is an outstanding opportunity for a driven and commercially focused senior sales professional who has experience developing independent factor and distribution networks. For the right individual, this role offers genuine long-term career prospects, with the opportunity to build and lead your own team of Field Sales Executives as the business grows, progressing into a future UK Sales Director position. Location - UK / Remote Salary - Up to 65K (Plus Commission and Annual Bonus OTE over 100K) - Company Car - Company Credit Card - Mobile Phone & Laptop - Annual Leave - Pension - Fully Remote Role Key Responsibilities Grow the company's presence within the UK automotive aftermarket by developing new and existing customer relationships. Identify and secure new business opportunities while expanding sales within existing accounts. Build strong partnerships with independent distributors, motor factors, and trade customers. Develop and strengthen UK distribution and factor networks to support long-term business growth. Deliver product presentations and support customers with technical product information when required. Monitor market trends and competitor activity to identify opportunities for growth. Represent the business at trade events, exhibitions, and customer open days. Manage sales activity effectively using CRM tools and follow up on leads to convert opportunities into sales. Play a key role in the future growth strategy of the UK business, with the opportunity to recruit and lead a UK sales team. To apply / register your interest: Send your full up to date CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd - or call Rob on (phone number removed). JOB REF: 4346RC UK Sales Manager Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.
May 15, 2026
Full time
UK Sales Manager Are you an experienced Automotive Aftermarket UK Business Development Manager or UK Sales Manager with experience of welling automotive product / parts / components into the Independent / major Factor networks and Distributors and are looking for a new and exciting challenge? My client is a major overseas automotive parts supplier and distributor with an established international presence and ambitious growth plans for the UK market. They are now looking to build the same success and reputation within the UK automotive aftermarket sector . This is an outstanding opportunity for a driven and commercially focused senior sales professional who has experience developing independent factor and distribution networks. For the right individual, this role offers genuine long-term career prospects, with the opportunity to build and lead your own team of Field Sales Executives as the business grows, progressing into a future UK Sales Director position. Location - UK / Remote Salary - Up to 65K (Plus Commission and Annual Bonus OTE over 100K) - Company Car - Company Credit Card - Mobile Phone & Laptop - Annual Leave - Pension - Fully Remote Role Key Responsibilities Grow the company's presence within the UK automotive aftermarket by developing new and existing customer relationships. Identify and secure new business opportunities while expanding sales within existing accounts. Build strong partnerships with independent distributors, motor factors, and trade customers. Develop and strengthen UK distribution and factor networks to support long-term business growth. Deliver product presentations and support customers with technical product information when required. Monitor market trends and competitor activity to identify opportunities for growth. Represent the business at trade events, exhibitions, and customer open days. Manage sales activity effectively using CRM tools and follow up on leads to convert opportunities into sales. Play a key role in the future growth strategy of the UK business, with the opportunity to recruit and lead a UK sales team. To apply / register your interest: Send your full up to date CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd - or call Rob on (phone number removed). JOB REF: 4346RC UK Sales Manager Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.
Senior Accountant Ripon, North Yorks Competitive Salary + Excellent Benefits About the Company W Talent Finance is a specialist recruitment partner dedicated to placing high-calibre accounting professionals across both practice and commerce & industry markets worldwide. With a deep understanding of the finance landscape, we support clients ranging from leading professional services firms to established independent practices, delivering tailored talent solutions that drive business performance. We are partnering with a highly regarded and well-established accountancy practice seeking to appoint a Senior Accountant to join its growing team. The firm has built a strong reputation for delivering high-quality client service and offers a supportive, collaborative working environment with genuine opportunities for progression and development. The Role As a Senior Accountant, you will play a key role in the preparation and review of larger and more complex accounts assignments, working closely with senior leadership and directly supporting a varied portfolio of clients. This role will focus primarily on limited company accounts preparation, requiring strong technical expertise across UK financial reporting standards, alongside exposure to management accounts, tax computations, and regular client interaction. You will work closely with Directors and Associate Directors on client assignments, supporting both the delivery of technical work and wider client relationship management. This is an excellent opportunity for an experienced practice professional looking to take ownership of more technically complex work within a progressive and supportive environment. Key Responsibilities Prepare larger and more complex statutory accounts assignments, primarily for limited companies Prepare some partnership and sole trader accounts as required Prepare corporation tax and trading tax computations Support the preparation and review of monthly and quarterly management accounts Provide financial analysis and feedback to clients on reporting and systems Communicate directly with senior client stakeholders, business owners, and management teams Work closely with Directors and Associate Directors on ongoing client assignments Ensure all work is delivered accurately and in line with current reporting standards Support junior team members where required, including technical guidance and training Utilise accounting software to prepare and finalise accounts assignments About You ACA / ACCA qualified or qualified by experience with strong UK practice experience Strong technical knowledge of FRS102 and FRS105 Good knowledge of corporation tax and general business taxation Technically confident in preparing accounts using practice software (IRIS experience desirable but not essential) Comfortable communicating directly with senior client contacts Strong attention to detail and ability to manage multiple assignments effectively Experience preparing management accounts would be advantageous An understanding of, or interest in, farming and agricultural businesses would be beneficial Proactive, organised, and collaborative in approach What's on Offer Competitive salary with an excellent benefits package Opportunity to work on varied and technically interesting assignments Exposure to direct client interaction and relationship management Supportive and collaborative team environment Career development opportunities within a growing practice Full-time role with flexibility for hybrid working for the right candidate How to Apply To apply for this position, please submit your CV via this website or contact W Talent Finance directly for a confidential discussion.
May 15, 2026
Full time
Senior Accountant Ripon, North Yorks Competitive Salary + Excellent Benefits About the Company W Talent Finance is a specialist recruitment partner dedicated to placing high-calibre accounting professionals across both practice and commerce & industry markets worldwide. With a deep understanding of the finance landscape, we support clients ranging from leading professional services firms to established independent practices, delivering tailored talent solutions that drive business performance. We are partnering with a highly regarded and well-established accountancy practice seeking to appoint a Senior Accountant to join its growing team. The firm has built a strong reputation for delivering high-quality client service and offers a supportive, collaborative working environment with genuine opportunities for progression and development. The Role As a Senior Accountant, you will play a key role in the preparation and review of larger and more complex accounts assignments, working closely with senior leadership and directly supporting a varied portfolio of clients. This role will focus primarily on limited company accounts preparation, requiring strong technical expertise across UK financial reporting standards, alongside exposure to management accounts, tax computations, and regular client interaction. You will work closely with Directors and Associate Directors on client assignments, supporting both the delivery of technical work and wider client relationship management. This is an excellent opportunity for an experienced practice professional looking to take ownership of more technically complex work within a progressive and supportive environment. Key Responsibilities Prepare larger and more complex statutory accounts assignments, primarily for limited companies Prepare some partnership and sole trader accounts as required Prepare corporation tax and trading tax computations Support the preparation and review of monthly and quarterly management accounts Provide financial analysis and feedback to clients on reporting and systems Communicate directly with senior client stakeholders, business owners, and management teams Work closely with Directors and Associate Directors on ongoing client assignments Ensure all work is delivered accurately and in line with current reporting standards Support junior team members where required, including technical guidance and training Utilise accounting software to prepare and finalise accounts assignments About You ACA / ACCA qualified or qualified by experience with strong UK practice experience Strong technical knowledge of FRS102 and FRS105 Good knowledge of corporation tax and general business taxation Technically confident in preparing accounts using practice software (IRIS experience desirable but not essential) Comfortable communicating directly with senior client contacts Strong attention to detail and ability to manage multiple assignments effectively Experience preparing management accounts would be advantageous An understanding of, or interest in, farming and agricultural businesses would be beneficial Proactive, organised, and collaborative in approach What's on Offer Competitive salary with an excellent benefits package Opportunity to work on varied and technically interesting assignments Exposure to direct client interaction and relationship management Supportive and collaborative team environment Career development opportunities within a growing practice Full-time role with flexibility for hybrid working for the right candidate How to Apply To apply for this position, please submit your CV via this website or contact W Talent Finance directly for a confidential discussion.
Description Associate Director - Accountancy Practice Ripon - North Yorks Competitive Salary + Excellent Benefits About the Company W Talent Finance is a specialist recruitment partner dedicated to placing high-calibre accounting professionals across both practice and commerce & industry markets worldwide. With a deep understanding of the finance landscape, we support clients ranging from leading professional services firms to established independent practices, delivering tailored talent solutions that drive business performance. We are partnering with a highly regarded and well-established accountancy practice seeking to appoint an Associate Director to join its senior leadership team. This is a key appointment within the business, offering the opportunity to play an integral role in the continued development of the practice and supporting long-term succession planning. This opportunity offers genuine long-term progression, including the potential for future advancement to Director level and equity participation for the right individual. The Role As Associate Director, you will play a central role within the management team, combining client portfolio management, team leadership, and operational improvement responsibilities. You will take ownership of an established portfolio of lower-risk clients, initially transitioning relationships from a retiring Director, while supporting the future growth and development of the portfolio over time. Alongside client-facing responsibilities, you will lead and support the accounts team, drive process improvements, and work closely with the Directors on more complex assignments as part of your ongoing professional development. This is an excellent opportunity for an experienced practice professional looking to step into a broader leadership role within a progressive and supportive environment. Key Responsibilities Manage an established portfolio of clients, acting as the primary relationship contact Develop and grow the client portfolio over time through excellent client service and business development opportunities Oversee the day-to-day management of the accounts team Train, mentor, and support junior members of the team Provide technical guidance and support to team members at all levels Review accounts and tax work prepared by the wider team Support the implementation of new working practices and drive process standardisation Lead efficiency improvements through the adoption of new technologies and systems Support Directors on larger and more complex assignments Contribute to wider management and strategic initiatives within the practice About You ACA or ACCA qualified with strong UK practice experience Broad general practice background with strong all-round technical capability Strong knowledge of personal and business taxation Excellent technical knowledge of FRS105 and FRS102a reporting standards Proven client portfolio management experience Experience managing, mentoring, and developing team members Commercially aware with strong relationship management skills Proactive, organised, and able to manage multiple priorities effectively What's on Offer Competitive salary with an excellent benefits package Opportunity to join the senior management team of a respected practice Clear long-term progression pathway, including potential future Director progression Opportunity for future equity participation Supportive and collaborative working environment Full-time role with flexibility for hybrid working for the right candidate How to Apply To apply for this position, please submit your CV via this website or contact W Talent Finance directly for a confidential discussion.
May 15, 2026
Full time
Description Associate Director - Accountancy Practice Ripon - North Yorks Competitive Salary + Excellent Benefits About the Company W Talent Finance is a specialist recruitment partner dedicated to placing high-calibre accounting professionals across both practice and commerce & industry markets worldwide. With a deep understanding of the finance landscape, we support clients ranging from leading professional services firms to established independent practices, delivering tailored talent solutions that drive business performance. We are partnering with a highly regarded and well-established accountancy practice seeking to appoint an Associate Director to join its senior leadership team. This is a key appointment within the business, offering the opportunity to play an integral role in the continued development of the practice and supporting long-term succession planning. This opportunity offers genuine long-term progression, including the potential for future advancement to Director level and equity participation for the right individual. The Role As Associate Director, you will play a central role within the management team, combining client portfolio management, team leadership, and operational improvement responsibilities. You will take ownership of an established portfolio of lower-risk clients, initially transitioning relationships from a retiring Director, while supporting the future growth and development of the portfolio over time. Alongside client-facing responsibilities, you will lead and support the accounts team, drive process improvements, and work closely with the Directors on more complex assignments as part of your ongoing professional development. This is an excellent opportunity for an experienced practice professional looking to step into a broader leadership role within a progressive and supportive environment. Key Responsibilities Manage an established portfolio of clients, acting as the primary relationship contact Develop and grow the client portfolio over time through excellent client service and business development opportunities Oversee the day-to-day management of the accounts team Train, mentor, and support junior members of the team Provide technical guidance and support to team members at all levels Review accounts and tax work prepared by the wider team Support the implementation of new working practices and drive process standardisation Lead efficiency improvements through the adoption of new technologies and systems Support Directors on larger and more complex assignments Contribute to wider management and strategic initiatives within the practice About You ACA or ACCA qualified with strong UK practice experience Broad general practice background with strong all-round technical capability Strong knowledge of personal and business taxation Excellent technical knowledge of FRS105 and FRS102a reporting standards Proven client portfolio management experience Experience managing, mentoring, and developing team members Commercially aware with strong relationship management skills Proactive, organised, and able to manage multiple priorities effectively What's on Offer Competitive salary with an excellent benefits package Opportunity to join the senior management team of a respected practice Clear long-term progression pathway, including potential future Director progression Opportunity for future equity participation Supportive and collaborative working environment Full-time role with flexibility for hybrid working for the right candidate How to Apply To apply for this position, please submit your CV via this website or contact W Talent Finance directly for a confidential discussion.
A leading project consultancy in Manchester is seeking an experienced Associate Director - Project Manager. This role requires strong leadership in delivering complex projects and managing client relationships. The ideal candidate will possess a relevant tertiary qualification and accreditation from professional bodies like CIOB or RICS. Strong business acumen and proven experience in construction project management are essential. Candidates will enjoy career growth opportunities in a supportive, people-focused environment.
May 15, 2026
Full time
A leading project consultancy in Manchester is seeking an experienced Associate Director - Project Manager. This role requires strong leadership in delivering complex projects and managing client relationships. The ideal candidate will possess a relevant tertiary qualification and accreditation from professional bodies like CIOB or RICS. Strong business acumen and proven experience in construction project management are essential. Candidates will enjoy career growth opportunities in a supportive, people-focused environment.
National Field Sales Manager - Automotive / Industrial Accelerating our sales and strengthening our team: We are seeking an additional Senior Sales Leader , ready to accelerate sales performance, through the cross functional Field Sales team, for an organisation proactive within multi-channelled, tiered supply routes across Industrial, MRO, Engineering and Automotive , Aftermarket, trade Distribution Channels . Career trajectory opportunity: This role offers genuine career trajectory into possibly a GSM / Sales Director type remit, based upon performance, and you will enjoy steering sales activity across multi-functional channels, allowing you to fully appreciate, and understand all facets of the markets which they serve and potentially likely to develop in the future. Ideal Location - (Central / South) - Salary Neg (Circa 60k - 75k ote) + Bonus + Car + Pension Our utopia: Our ideal candidate will need to be a capable, intelligent Sales / Sales Management professional, adopting a customer and people centric outlook, inquisitive with a confident, flexible approach towards operating across multi-channel supply networks. Whilst industry experience covering the Industrial , Engineering and Automotive fields will be interesting, we pay more attention to your Sales ability / Sales Management prowess along with your capability to flex across sectors. 10 Key skills: Knowledge and experience of working in a senior field based Sales Management capacity or highly sales driven environment will be paramount, ideally within Industrial MRO , Engineering or Automotive spaces. Structured Sales Leader with a passion for hitting sales targets and meeting results through the activity of the Sales Team. Proven track record in Sales Management and delivering sales. Ability to mentor and improve individual performance, working to a Sales Plan. Solid Sales Skills and Key Account Management abilities able to influence decision makers. High level of IT literacy, particularly presentations packages and analytical capabilities via Microsoft Excel. Professional outlook able to maintain and develop personal integrity with customers and stakeholders. Highly organised with solid work ethic approaching tasks tenaciously. Flexible to travel and overnight as required. Smart in appearance, punctual able to create excellent 1st impressions. Meet the employer sessions: Online screen interviews will be conducted by our exclusive recruitment partner Glen Shepherd via our "meet the employer" sessions. Please call Glen for an initial conversation on (phone number removed) or email with your CV detailing how your experience meets with the above. We are hiring NOW so don't delay. JOB REF: 4324GS Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.
May 15, 2026
Full time
National Field Sales Manager - Automotive / Industrial Accelerating our sales and strengthening our team: We are seeking an additional Senior Sales Leader , ready to accelerate sales performance, through the cross functional Field Sales team, for an organisation proactive within multi-channelled, tiered supply routes across Industrial, MRO, Engineering and Automotive , Aftermarket, trade Distribution Channels . Career trajectory opportunity: This role offers genuine career trajectory into possibly a GSM / Sales Director type remit, based upon performance, and you will enjoy steering sales activity across multi-functional channels, allowing you to fully appreciate, and understand all facets of the markets which they serve and potentially likely to develop in the future. Ideal Location - (Central / South) - Salary Neg (Circa 60k - 75k ote) + Bonus + Car + Pension Our utopia: Our ideal candidate will need to be a capable, intelligent Sales / Sales Management professional, adopting a customer and people centric outlook, inquisitive with a confident, flexible approach towards operating across multi-channel supply networks. Whilst industry experience covering the Industrial , Engineering and Automotive fields will be interesting, we pay more attention to your Sales ability / Sales Management prowess along with your capability to flex across sectors. 10 Key skills: Knowledge and experience of working in a senior field based Sales Management capacity or highly sales driven environment will be paramount, ideally within Industrial MRO , Engineering or Automotive spaces. Structured Sales Leader with a passion for hitting sales targets and meeting results through the activity of the Sales Team. Proven track record in Sales Management and delivering sales. Ability to mentor and improve individual performance, working to a Sales Plan. Solid Sales Skills and Key Account Management abilities able to influence decision makers. High level of IT literacy, particularly presentations packages and analytical capabilities via Microsoft Excel. Professional outlook able to maintain and develop personal integrity with customers and stakeholders. Highly organised with solid work ethic approaching tasks tenaciously. Flexible to travel and overnight as required. Smart in appearance, punctual able to create excellent 1st impressions. Meet the employer sessions: Online screen interviews will be conducted by our exclusive recruitment partner Glen Shepherd via our "meet the employer" sessions. Please call Glen for an initial conversation on (phone number removed) or email with your CV detailing how your experience meets with the above. We are hiring NOW so don't delay. JOB REF: 4324GS Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.
Take ownership of the advisory piece, shape the service line, mentor smart people Head of Tax Advisory - Top 50 Firm Some firms say they're "forward-thinking".This one actually is. You'll be joining an actively acquisitive Top 50 practice where curiosity isn't a buzzword - it's a culture. The partners like advisers who challenge things, ask "why?", and push technical thinking past the obvious. If you want a seat at a table where people genuinely listen, you'll get it here. The Tax team is genuinely high calibre. Bright, technical, collaborative, and used to dealing with clients who expect sharp, commercial advice - because their client base is exactly the type that keeps things interesting: tech, media, music, creative industries, and fast-growth businesses that don't stand still long enough for the tax legislation to catch them. The partners are dynamic. No egos, no micromanagement. They want someone who can take ownership of the advisory piece, shape the service line, mentor smart people, and be part of the conversations that drive the wider firm. If you've gone into industry for a while and miss the variety, challenge, and pace of practice - this is one of the rare roles that actually makes sense as a return path. You'll get the autonomy you've been used to, with the added advantage of interesting problems landing on your desk every day. You'll be working across corporate tax, shareholder planning, transactions, structuring, international issues, and the kind of "can we ?" queries that make the job fun again. But you won't be drowning in compliance - you'll be leading, shaping, advising, and elevating.They want someone credible. Someone who can win trust in the room without needing a song and dance. ACA/CTA helps, of course, but they care more about how you think than what's written after your name. The firm's growing. Properly growing. So this is a role with real influence and long-term opportunity, not a decorative job title stapled to a stagnant department. If you want the space, respect, and platform to be the adviser you actually trained to be - this is it. What you need to do now Send me a message or email for a confidential chat. #
May 15, 2026
Full time
Take ownership of the advisory piece, shape the service line, mentor smart people Head of Tax Advisory - Top 50 Firm Some firms say they're "forward-thinking".This one actually is. You'll be joining an actively acquisitive Top 50 practice where curiosity isn't a buzzword - it's a culture. The partners like advisers who challenge things, ask "why?", and push technical thinking past the obvious. If you want a seat at a table where people genuinely listen, you'll get it here. The Tax team is genuinely high calibre. Bright, technical, collaborative, and used to dealing with clients who expect sharp, commercial advice - because their client base is exactly the type that keeps things interesting: tech, media, music, creative industries, and fast-growth businesses that don't stand still long enough for the tax legislation to catch them. The partners are dynamic. No egos, no micromanagement. They want someone who can take ownership of the advisory piece, shape the service line, mentor smart people, and be part of the conversations that drive the wider firm. If you've gone into industry for a while and miss the variety, challenge, and pace of practice - this is one of the rare roles that actually makes sense as a return path. You'll get the autonomy you've been used to, with the added advantage of interesting problems landing on your desk every day. You'll be working across corporate tax, shareholder planning, transactions, structuring, international issues, and the kind of "can we ?" queries that make the job fun again. But you won't be drowning in compliance - you'll be leading, shaping, advising, and elevating.They want someone credible. Someone who can win trust in the room without needing a song and dance. ACA/CTA helps, of course, but they care more about how you think than what's written after your name. The firm's growing. Properly growing. So this is a role with real influence and long-term opportunity, not a decorative job title stapled to a stagnant department. If you want the space, respect, and platform to be the adviser you actually trained to be - this is it. What you need to do now Send me a message or email for a confidential chat. #
Job Title: Data Service Desk Associate Duration: 6 months, extensions likely Location: Bristol (fully office based) Salary: 20.00 per hour PAYE Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you passionate about data and technology? Do you thrive in a fast-paced environment where you can make a real difference? If so, we have an exciting opportunity for you to join our client's Data Platforms Team as a Data Service Desk Associate! About Us Our client is a leading provider in the utilities sector, delivering electricity to nearly 8 million customers across the UK. With a commitment to excellence and innovation, they are dedicated to maintaining the highest standards of service and reliability. Your Role As a Data Service Desk Associate, you will play a crucial role in supporting internal IT service requests. This is your chance to work alongside talented developers and internal customers, ensuring that their queries and requests are handled efficiently and effectively. What You'll Be Doing: Delivering 1st line technical support to colleagues and escalating issues to senior team members as needed. Managing incoming requests to the service desk, acting as the primary point of contact for all Data Platforms-related IT queries. Following internal processes and ensuring documentation is meticulously recorded. Completing daily routine checks to confirm all platforms are operational, escalating issues when necessary. Raising Change Management requests, which includes obtaining necessary approvals and actioning migrations/access requests. Managing your time effectively to remain self-sufficient in your role. What Makes You Stand Out: We're looking for someone with: Strong problem-solving abilities and excellent communication skills. A general understanding of Active Directory and basic networking concepts. Experience with ITIL practices, especially in 'Continual Service Improvement'. Familiarity with Oracle Products (Oracle Data Integration ODI , Oracle Business Intelligence Enterprise Edition OBIEE , Hyperion). Knowledge of Microsoft SQL Server. Experience supporting Business Intelligence Applications (PowerBI, WebFOCUS, OBIEE). Who Should Apply: This role is perfect for recent IT college and university graduates eager to gain experience and build a career in the field. Full training will be provided to ensure you succeed in your new role! Why Join Us? Work in a vibrant and supportive team environment. Gain hands-on experience in a leading organisation within the utilities sector. Opportunity for professional growth and development. If you are ready to kick-start your career in data services and make a positive impact, don't miss out on this opportunity! Join us in transforming the way we manage data and support our customers. Your future starts here! How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
May 15, 2026
Contractor
Job Title: Data Service Desk Associate Duration: 6 months, extensions likely Location: Bristol (fully office based) Salary: 20.00 per hour PAYE Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you passionate about data and technology? Do you thrive in a fast-paced environment where you can make a real difference? If so, we have an exciting opportunity for you to join our client's Data Platforms Team as a Data Service Desk Associate! About Us Our client is a leading provider in the utilities sector, delivering electricity to nearly 8 million customers across the UK. With a commitment to excellence and innovation, they are dedicated to maintaining the highest standards of service and reliability. Your Role As a Data Service Desk Associate, you will play a crucial role in supporting internal IT service requests. This is your chance to work alongside talented developers and internal customers, ensuring that their queries and requests are handled efficiently and effectively. What You'll Be Doing: Delivering 1st line technical support to colleagues and escalating issues to senior team members as needed. Managing incoming requests to the service desk, acting as the primary point of contact for all Data Platforms-related IT queries. Following internal processes and ensuring documentation is meticulously recorded. Completing daily routine checks to confirm all platforms are operational, escalating issues when necessary. Raising Change Management requests, which includes obtaining necessary approvals and actioning migrations/access requests. Managing your time effectively to remain self-sufficient in your role. What Makes You Stand Out: We're looking for someone with: Strong problem-solving abilities and excellent communication skills. A general understanding of Active Directory and basic networking concepts. Experience with ITIL practices, especially in 'Continual Service Improvement'. Familiarity with Oracle Products (Oracle Data Integration ODI , Oracle Business Intelligence Enterprise Edition OBIEE , Hyperion). Knowledge of Microsoft SQL Server. Experience supporting Business Intelligence Applications (PowerBI, WebFOCUS, OBIEE). Who Should Apply: This role is perfect for recent IT college and university graduates eager to gain experience and build a career in the field. Full training will be provided to ensure you succeed in your new role! Why Join Us? Work in a vibrant and supportive team environment. Gain hands-on experience in a leading organisation within the utilities sector. Opportunity for professional growth and development. If you are ready to kick-start your career in data services and make a positive impact, don't miss out on this opportunity! Join us in transforming the way we manage data and support our customers. Your future starts here! How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Your Talent Can Shape the Future of Travel Training! At Ten our goal is simple, to become the most trusted service business in the world. We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees. We deliver our service through a combination of Ten's proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate, inspire and continue to improve the lives of millions of members. Will you help us take us there? This role will include inducting new employees, coaching existing employees, running refreshing training sessions on best practice processes within not only travel but also general customer service. It also includes doing quality reviews and spot checks to ensure trained processes are implemented correctly, including respective reporting and coaching of employees on necessary measures to be taken based on the findings. Continuous improvement of processes and systems as well as support for testing and implementation of new systems or system updates will also be part of this role. Inductions, trainings and coaching sessions will mainly be delivered remotely but could also be done as classroom face to face sessions. ESSENTIAL DUTIES AND RESPONSIBILITIES The information below is representative of the work performed in this position; however, it is not all-inclusive. Duties and responsibilities are subject to change based on business needs. Training and Development Programs Inductions Deliver induction training: ensuring dynamic sessions, sensible spread of information & timing of sessions as well as ample time for practical exercises Ensure all training material is regularly updated and available before each session Deliver (1 - 2 days) on the job coaching post first two weeks of induction (or handover to team manager or other trainer where necessary) Manage and ensure completion of any training to be delivered within the first 12 weeks Provide feedback and handover notes to the line manager and buddy about new starters, including listening to calls, looking at requests and any watch outs Delivery of the ongoing and development training Where appropriate, create training plans, implement sessions and mentor for the lifestyle manager development programmes Deliver training modules as and when required, including refresher training Update training modules and manual as new processes are implemented within the company Work with line managers to identify training needs for individuals and teams Work closely with key stakeholders specific to travel (i.e. Member Satisfaction, Account Managers and Product) regarding training needs in terms of feedback (including NPS) Coaching Support team managers to coach LMs (objectives to be agreed for individuals with team manager) on the floor Continuous coaching of all employees in terms of overall Member Satisfaction and agreed measures to be implemented based on feedback Keep up to date records of coaching, including successes and challenges and communicate to line manager monthly Improvement of Travel processes/systems and other travel related project work Closely work with the other travel trainers within Ten and align training needs and schedules with Ten globally Closely work with Travel TMs and Head of Travel as well as the Operations Director AEMEA to analyse working processes, identify measures to further improvement of efficiencies, training of new processes and monitor/reporting of improvements Be involved in sign off and assist in the implementation of new releases Support the Development Team intestings, process changes etc. Stakeholder Collaboration, Communication and employee engagement Collaborate with HR, department managers and other stakeholders to align talent development efforts with the overall strategic objectives of Ten. Support with induction training and onboarding through facilitation of sessions. Promote a culture of employee engagement by fostering a supportive and motivating work environment. Communicate regularly with employees to promote awareness of available development opportunities and to gather feedback on programs and initiatives. BEHAVIORAL EXPECTATIONS As a Talent Development Specialist, you will be expected to role model the behaviors associated with our Ten Standards and core business values: Member Focused, Trustworthy, and Pioneering. We encourage diverse philosophies, cultures and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline or terminate, will be based on merit, competence, performance and business needs. Specific behavioral traits we want to see: Advocate for personal & professional development, and can provide evidence of their growth mindset Ability to influence team performance and culture Demonstrates a willingness to learn TD specific tools and methods EDUCATION / EXPERIENCE Minimum High School Diploma Practical Experience and Projects: hands on projects and real world scenarios that allow you to apply your knowledge and skills in talent development. Knowledge and experience in key L&D practices is preferred. Be a SME in GDS and demonstrate exceptional knowledge of any Travel System, with several years of experience in training and development of travel system within the travel or tourism industry. At least 3 years experience working on Amadeus GDS system. ROLE SPECIFIC COMPETENCIES Invest in their own professional development by attending relevant workshops, conferences and training courses to stay current in the field. Demonstrates competent usage of all training systems and programs used at Ten (Ten Learning Online, Rise, Piktochart, Powerpoint, Teams) Demonstrates an understanding of training design including needs analysis, clear learning objectives, and measuring effectiveness of training. Demonstrates the importance of the induction experience, resulting in an overall new starter NPS score of Demonstrates an understanding of Ten's program launch process and their roles & responsibilities. Role models in confidently delivering training via classroom or remotely with the ability of creating and controlling an engaging learning environment. Role models Ten's values in all design, delivery and communications. Communicates program changes/training updates to key stakeholders. Role models effective time management skills, is accountable for managing deadlines for all projects. Communicates ahead of time on the rare occasion when deadlines need to be extended and doesn't need to be chased for updates. Role models the importance of investing in relationships across departments/regions. Uses these relationships to enhance development or knowledge, offer support and suggestions where appropriate. WORK ENVIRONMENT / CONTRACT TYPE In Office or Hybrid EXPERIENCE Min 3 years experience in Training and Talent Development capacity. Experience in the facilitation of training sessions either face to face and/or virtually. Min 3 years within a Travel and/or Aviation industry having worked with a GDS. KNOWLEDGE Talent Development Principles: Understand the fundamental concepts, theories, and best practices related to talent development, adult learning, and organizational development. Knowledge and expertise in Talent Development Initiatives within Europe. Training and Development Methods: Be well versed in various training and development methods, such as e learning, classroom training, mentoring, coaching and on the job training. Assessment and Evaluation: Know how to design and implement assessments to identify skill gaps and evaluate the effectiveness of training programs. Performance Management: Understand performance management systems, including goal setting, performance appraisal and feedback mechanisms. Legal and Compliance: Stay informed about relevant labor laws, regulations and compliance requirements related to talent development and HR practices. Travel & Leisure Industry: A strong foundation in the travel and leisure industry is beneficial. This includes understanding various travel destinations, accommodations, transportation options and leisure activities. Global Distribution System: strong foundation and proficiency in using a GDS, preferably Amadeus. KNOWLEDGE, SKILLS & ABILITIES Possess strong verbal and written communication skills in professional English and Arabic to effectively convey training objectives, facilitate discussions and write training materials. Be skilled in facilitating group discussions, workshops and training sessions to engage learners and promote active participation. In particular have experience in remote facilitation. Ability to design, develop and update training materials and programs, considering adult learning principles and various learning styles. Analytical skills to gather and interpret data related to training effectiveness and make data driven decisions for program improvement. . click apply for full job details
May 15, 2026
Full time
Your Talent Can Shape the Future of Travel Training! At Ten our goal is simple, to become the most trusted service business in the world. We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees. We deliver our service through a combination of Ten's proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate, inspire and continue to improve the lives of millions of members. Will you help us take us there? This role will include inducting new employees, coaching existing employees, running refreshing training sessions on best practice processes within not only travel but also general customer service. It also includes doing quality reviews and spot checks to ensure trained processes are implemented correctly, including respective reporting and coaching of employees on necessary measures to be taken based on the findings. Continuous improvement of processes and systems as well as support for testing and implementation of new systems or system updates will also be part of this role. Inductions, trainings and coaching sessions will mainly be delivered remotely but could also be done as classroom face to face sessions. ESSENTIAL DUTIES AND RESPONSIBILITIES The information below is representative of the work performed in this position; however, it is not all-inclusive. Duties and responsibilities are subject to change based on business needs. Training and Development Programs Inductions Deliver induction training: ensuring dynamic sessions, sensible spread of information & timing of sessions as well as ample time for practical exercises Ensure all training material is regularly updated and available before each session Deliver (1 - 2 days) on the job coaching post first two weeks of induction (or handover to team manager or other trainer where necessary) Manage and ensure completion of any training to be delivered within the first 12 weeks Provide feedback and handover notes to the line manager and buddy about new starters, including listening to calls, looking at requests and any watch outs Delivery of the ongoing and development training Where appropriate, create training plans, implement sessions and mentor for the lifestyle manager development programmes Deliver training modules as and when required, including refresher training Update training modules and manual as new processes are implemented within the company Work with line managers to identify training needs for individuals and teams Work closely with key stakeholders specific to travel (i.e. Member Satisfaction, Account Managers and Product) regarding training needs in terms of feedback (including NPS) Coaching Support team managers to coach LMs (objectives to be agreed for individuals with team manager) on the floor Continuous coaching of all employees in terms of overall Member Satisfaction and agreed measures to be implemented based on feedback Keep up to date records of coaching, including successes and challenges and communicate to line manager monthly Improvement of Travel processes/systems and other travel related project work Closely work with the other travel trainers within Ten and align training needs and schedules with Ten globally Closely work with Travel TMs and Head of Travel as well as the Operations Director AEMEA to analyse working processes, identify measures to further improvement of efficiencies, training of new processes and monitor/reporting of improvements Be involved in sign off and assist in the implementation of new releases Support the Development Team intestings, process changes etc. Stakeholder Collaboration, Communication and employee engagement Collaborate with HR, department managers and other stakeholders to align talent development efforts with the overall strategic objectives of Ten. Support with induction training and onboarding through facilitation of sessions. Promote a culture of employee engagement by fostering a supportive and motivating work environment. Communicate regularly with employees to promote awareness of available development opportunities and to gather feedback on programs and initiatives. BEHAVIORAL EXPECTATIONS As a Talent Development Specialist, you will be expected to role model the behaviors associated with our Ten Standards and core business values: Member Focused, Trustworthy, and Pioneering. We encourage diverse philosophies, cultures and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline or terminate, will be based on merit, competence, performance and business needs. Specific behavioral traits we want to see: Advocate for personal & professional development, and can provide evidence of their growth mindset Ability to influence team performance and culture Demonstrates a willingness to learn TD specific tools and methods EDUCATION / EXPERIENCE Minimum High School Diploma Practical Experience and Projects: hands on projects and real world scenarios that allow you to apply your knowledge and skills in talent development. Knowledge and experience in key L&D practices is preferred. Be a SME in GDS and demonstrate exceptional knowledge of any Travel System, with several years of experience in training and development of travel system within the travel or tourism industry. At least 3 years experience working on Amadeus GDS system. ROLE SPECIFIC COMPETENCIES Invest in their own professional development by attending relevant workshops, conferences and training courses to stay current in the field. Demonstrates competent usage of all training systems and programs used at Ten (Ten Learning Online, Rise, Piktochart, Powerpoint, Teams) Demonstrates an understanding of training design including needs analysis, clear learning objectives, and measuring effectiveness of training. Demonstrates the importance of the induction experience, resulting in an overall new starter NPS score of Demonstrates an understanding of Ten's program launch process and their roles & responsibilities. Role models in confidently delivering training via classroom or remotely with the ability of creating and controlling an engaging learning environment. Role models Ten's values in all design, delivery and communications. Communicates program changes/training updates to key stakeholders. Role models effective time management skills, is accountable for managing deadlines for all projects. Communicates ahead of time on the rare occasion when deadlines need to be extended and doesn't need to be chased for updates. Role models the importance of investing in relationships across departments/regions. Uses these relationships to enhance development or knowledge, offer support and suggestions where appropriate. WORK ENVIRONMENT / CONTRACT TYPE In Office or Hybrid EXPERIENCE Min 3 years experience in Training and Talent Development capacity. Experience in the facilitation of training sessions either face to face and/or virtually. Min 3 years within a Travel and/or Aviation industry having worked with a GDS. KNOWLEDGE Talent Development Principles: Understand the fundamental concepts, theories, and best practices related to talent development, adult learning, and organizational development. Knowledge and expertise in Talent Development Initiatives within Europe. Training and Development Methods: Be well versed in various training and development methods, such as e learning, classroom training, mentoring, coaching and on the job training. Assessment and Evaluation: Know how to design and implement assessments to identify skill gaps and evaluate the effectiveness of training programs. Performance Management: Understand performance management systems, including goal setting, performance appraisal and feedback mechanisms. Legal and Compliance: Stay informed about relevant labor laws, regulations and compliance requirements related to talent development and HR practices. Travel & Leisure Industry: A strong foundation in the travel and leisure industry is beneficial. This includes understanding various travel destinations, accommodations, transportation options and leisure activities. Global Distribution System: strong foundation and proficiency in using a GDS, preferably Amadeus. KNOWLEDGE, SKILLS & ABILITIES Possess strong verbal and written communication skills in professional English and Arabic to effectively convey training objectives, facilitate discussions and write training materials. Be skilled in facilitating group discussions, workshops and training sessions to engage learners and promote active participation. In particular have experience in remote facilitation. Ability to design, develop and update training materials and programs, considering adult learning principles and various learning styles. Analytical skills to gather and interpret data related to training effectiveness and make data driven decisions for program improvement. . click apply for full job details
Michael Dyson Associates Ltd
Huddersfield, Yorkshire
Up to £50,000 salary including car allowance (depending on experience) plus excellent benefits "Our staff are our most valuable asset" About us Michael Dyson Associates Ltd, is an established, successful, and prominent multi-disciplinary construction consultancy providing a comprehensive range of professional services to the social housing sector. Established in 1980 we have four decades of wide-ranging experience working with clients throughout the UK. The Role Based at our modern Head Office in Huddersfield, this is a fantastic opportunity to join our Architectural Design Team made up of Architects, Technologists and Technicians of varying experience from university graduates to more seasoned & fully qualified professionals. Working in a fast-paced, dynamic Design Team, that work on multiple projects at any one time. The projects vary in size and scale, and range between large scale new build residential developments to complex recladding schemes of high-rise tower blocks and fire safety works under the new Building Safety Act. A varied role including: Producing technical design drawings for RIBA Work Stage 2 to 6 on both new build and refurbishment residential schemes Production of 3D Revit models and 2D AutoCad details for use from concept design to construction issue information Running numerous jobs simultaneously, producing working drawings/specifications and checking/amending similar work drafted by others Production of planning, building control and construction issue drawings Attending client meetings Attending site and liaising with contractors, providing technical advice when required Leading a design team and liaising with other design professionals Ideal Candidate: Residential/Housing experience Experience of high-rise/refurbishments Experience of retrofit projects desirable Experience with Design & Build Contracts Knowledge and experience in AutoCad Knowledge and experience in Revit desirable Proven experience in a Design Office A strong technical ability in all forms of construction Experience in Building and Planning regulations/procedures Good interpersonal, communication and written articulation skills A team player with the determination to drive projects forward Personal presence and well-developed leadership skills to support and assist more junior members of the team Architectural Technologist precise requirements : A track record of leading Architecture Projects with at least 3-5 years of experience. Brilliant client relationship skills MCIAT registered or highly experienced ACIAT ready to progress in the next 3 months. Strong design, visualisation, and graphics skills. Strong written, verbal, and graphical presentation skills. Broad range of technical knowledge. Proficiency in common software packages (e.g. Autodesk, Adobe, Office) is desirable. Ability to use Autodesk Revit to a reasonable standard is desirable, but transferable skills from other 3D drawing packages are also considered relevant. Project management including: Understanding the agreed fee and scope of services. Building and maintaining brilliant relationships with the client Plan resource needs against project programme and deliverables. Ensure Practice QA procedures are followed, including key deliverables at each Stage. Ensure project issues are dealt with in a timely manner, to the client's satisfaction. Manage the progress of any required statutory approvals, including Planning and Building Regulation requirements. Maintain regular communication with Team Leaders and Project Director to provide updates on project progress and fee expenditure. Technical delivery including: Preparation of drawings, schedules and specifications Production of presentation material, including graphics, documents, visuals and models Provide competent design solutions to problems Adhere to agreed practice procedures, templates, Quality Assurance and technical standards Deal with client queries and escalate when required. Be prepared to research aspects of building design, legislation, and codes of practice. Apply sound knowledge of building design, legislation, and codes of practice when relevant to a project. Liaise with clients and provide informed architectural advice. We would be open to applications from those at an intermediate level (at least 5 years' experience) looking for their next career step. We actively encourage and support, both financially & professionally, continued professional development, priding ourselves on fully supporting our employees in achieving their career goals and ambitions. Why join us? Be part of a modern, growing, forward-thinking consultancy Up to 30 days annual leave plus bank holidays Hybrid working environment 9-day fortnight rota option for flexible work/life balance opportunities Bonus schemes 3-5% Contributory pension scheme & four times salary life assurance Regular performance and salary reviews to ensure our people progress in their careers Payment of Professional Institute training/examination fees/ subscription fees Excellent fully funded training programme with regular in-house CPD events to support career development Fun social & team building events organised & paid for by the company Michael Dyson Associates Ltd is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. How to apply: Apply via our website to upload a CV & covering letter along with details of your current and anticipated remuneration package. NO AGENCIES PLEASE
May 15, 2026
Full time
Up to £50,000 salary including car allowance (depending on experience) plus excellent benefits "Our staff are our most valuable asset" About us Michael Dyson Associates Ltd, is an established, successful, and prominent multi-disciplinary construction consultancy providing a comprehensive range of professional services to the social housing sector. Established in 1980 we have four decades of wide-ranging experience working with clients throughout the UK. The Role Based at our modern Head Office in Huddersfield, this is a fantastic opportunity to join our Architectural Design Team made up of Architects, Technologists and Technicians of varying experience from university graduates to more seasoned & fully qualified professionals. Working in a fast-paced, dynamic Design Team, that work on multiple projects at any one time. The projects vary in size and scale, and range between large scale new build residential developments to complex recladding schemes of high-rise tower blocks and fire safety works under the new Building Safety Act. A varied role including: Producing technical design drawings for RIBA Work Stage 2 to 6 on both new build and refurbishment residential schemes Production of 3D Revit models and 2D AutoCad details for use from concept design to construction issue information Running numerous jobs simultaneously, producing working drawings/specifications and checking/amending similar work drafted by others Production of planning, building control and construction issue drawings Attending client meetings Attending site and liaising with contractors, providing technical advice when required Leading a design team and liaising with other design professionals Ideal Candidate: Residential/Housing experience Experience of high-rise/refurbishments Experience of retrofit projects desirable Experience with Design & Build Contracts Knowledge and experience in AutoCad Knowledge and experience in Revit desirable Proven experience in a Design Office A strong technical ability in all forms of construction Experience in Building and Planning regulations/procedures Good interpersonal, communication and written articulation skills A team player with the determination to drive projects forward Personal presence and well-developed leadership skills to support and assist more junior members of the team Architectural Technologist precise requirements : A track record of leading Architecture Projects with at least 3-5 years of experience. Brilliant client relationship skills MCIAT registered or highly experienced ACIAT ready to progress in the next 3 months. Strong design, visualisation, and graphics skills. Strong written, verbal, and graphical presentation skills. Broad range of technical knowledge. Proficiency in common software packages (e.g. Autodesk, Adobe, Office) is desirable. Ability to use Autodesk Revit to a reasonable standard is desirable, but transferable skills from other 3D drawing packages are also considered relevant. Project management including: Understanding the agreed fee and scope of services. Building and maintaining brilliant relationships with the client Plan resource needs against project programme and deliverables. Ensure Practice QA procedures are followed, including key deliverables at each Stage. Ensure project issues are dealt with in a timely manner, to the client's satisfaction. Manage the progress of any required statutory approvals, including Planning and Building Regulation requirements. Maintain regular communication with Team Leaders and Project Director to provide updates on project progress and fee expenditure. Technical delivery including: Preparation of drawings, schedules and specifications Production of presentation material, including graphics, documents, visuals and models Provide competent design solutions to problems Adhere to agreed practice procedures, templates, Quality Assurance and technical standards Deal with client queries and escalate when required. Be prepared to research aspects of building design, legislation, and codes of practice. Apply sound knowledge of building design, legislation, and codes of practice when relevant to a project. Liaise with clients and provide informed architectural advice. We would be open to applications from those at an intermediate level (at least 5 years' experience) looking for their next career step. We actively encourage and support, both financially & professionally, continued professional development, priding ourselves on fully supporting our employees in achieving their career goals and ambitions. Why join us? Be part of a modern, growing, forward-thinking consultancy Up to 30 days annual leave plus bank holidays Hybrid working environment 9-day fortnight rota option for flexible work/life balance opportunities Bonus schemes 3-5% Contributory pension scheme & four times salary life assurance Regular performance and salary reviews to ensure our people progress in their careers Payment of Professional Institute training/examination fees/ subscription fees Excellent fully funded training programme with regular in-house CPD events to support career development Fun social & team building events organised & paid for by the company Michael Dyson Associates Ltd is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. How to apply: Apply via our website to upload a CV & covering letter along with details of your current and anticipated remuneration package. NO AGENCIES PLEASE
Job Title Associate Job Description Summary Job Description Overview Are you a Property Manager wanting the opportunity to work for a large global organisation where you have the chance to develop quickly and enjoying working with large accounts and exciting assets? We are looking for an experienced Property Manager Surveyor to join our London Asset Services team situated within our City office. You will be joining an expanding team working with Asset Managers and key partners to deliver a market leading property management service on a key client contract. The ideal person will have previous experience working as a Surveyor within commercial property management, cross sectors, single and multi-occupied buildings. Account management is key, so you will be someone who has successful track record of working closely with senior stakeholders, and exceptional communication and a proactive approach identifying asset management opportunities. Involved in all aspects of client service delivery, with a focus on delivering our core services brilliantly, whilst advising on opportunities to maintain and enhance the performance of the property investments. Ability to deliver brilliant core services in accordance with KPIs is essential, in keeping with our market leading professional property management service. Responsibilities Provide leadership for markets which are geographically or functionally distinct and demonstrate ability to implement business unit strategy Develop and maintain both a communication style and relationship that fits the client's preferred style Demonstrate proactive customer service regarding all aspects of account management. Communicate proactively, first when performance is not meeting expectations, and second when performance meets or exceeds expectations Regularly associate with tenants to insure their reasonable satisfaction with building operations. Interact with tenants along with Property Manager on problems that may occur Coordinate and/or prepare reports, annual budgets, and other documents for clients in accordance with management and other agreements, and in accordance with instruction received from the client. Preparation responsibility relates primarily to financial information and adherence to leasing guidelines. Review information and variances with Property Management Team Participate in the preparation of annual budgets and any revisions thereto and also oversee operating compliances with budget approved by clients Ensure completion of property tax administration and supervise services rendered by property tax consultant Ensure administration of property and liability insurance requirement Ensure compliance with the purchase order system, contracts, policies and procedures, and accounting requirements established by clients Oversee the billing process, including payment of invoices and disbursement of funds. Monitor cash flow and/or cash requirements in conjunction with the Property Manager to assure efficient use of cash Assist the Client/Asset Manager and Property Manager in determining proper cost allocations, identification of any re-billable cost, proper accounting for inventories, purchasing procedures, and any special accounting problems Responsible for maintaining desired internal financial benchmarks for each asset with the portfolio as defined by the Director and Asset Manager. This includes occupancy levels, income levels, delinquency percentage, IRR and cash flow Monitor cash flow and/or cash requirements in conjunction with the Property Manager to assure efficient use of cash Coordinate construction projects with Construction Manager and Property Manager and approve construction contract documents and final invoices. Effectively staff and develop bench strength and succession planning - positioning for new business Regularly inspect properties with staff Conduct annual performance evaluations and career path discussions. Oversee and ensure that all property management and maintenance staff receive an annual performance evaluation. Analyze and make recommendations regarding property staffing needs, personnel performance issues, salary administration, personnel promotions and training and career development Key Competencies 1. Business and Financial Acumen 2. Leadership Skills 3. Communication Proficiency (oral/written) 4. Customer/Client Focus (internal/external) 5. Time Management Skills Important Experience A minimum of 2/3 years commercial property management experience. Degree level qualification or equivalent. Membership of RICS or equivalent level qualification desirable. Additional Eligibility Qualifications Industry designations and is an active participant/leader in external charitable and local and national industry related organizations Ability to monitor and anticipate trends and changes within the industry Advanced knowledge of Microsoft Office Suite Demonstrate initiative through taking on additional assignments and responsibilities Demonstrate advanced problem solving and deal with a variety of options in complex solutions. Requires expert level analytical and quantitative skills Skills, Knowledge & Experience Self-motivated & enthusiastic, focused on delivering the best possible result for our clients and customers Knowledge of the real estate industry & commercial awareness Good IT skills (MS Word, Excel, PowerPoint, Outlook) Commercial property management and property management systems experience - Yardi experience is preferred. Excellent communication skills, both verbal and written and presentation skills Excellent problem solving, analytical, negotiation, interpersonal and managerial skills INCO: "Cushman & Wakefield"
May 15, 2026
Full time
Job Title Associate Job Description Summary Job Description Overview Are you a Property Manager wanting the opportunity to work for a large global organisation where you have the chance to develop quickly and enjoying working with large accounts and exciting assets? We are looking for an experienced Property Manager Surveyor to join our London Asset Services team situated within our City office. You will be joining an expanding team working with Asset Managers and key partners to deliver a market leading property management service on a key client contract. The ideal person will have previous experience working as a Surveyor within commercial property management, cross sectors, single and multi-occupied buildings. Account management is key, so you will be someone who has successful track record of working closely with senior stakeholders, and exceptional communication and a proactive approach identifying asset management opportunities. Involved in all aspects of client service delivery, with a focus on delivering our core services brilliantly, whilst advising on opportunities to maintain and enhance the performance of the property investments. Ability to deliver brilliant core services in accordance with KPIs is essential, in keeping with our market leading professional property management service. Responsibilities Provide leadership for markets which are geographically or functionally distinct and demonstrate ability to implement business unit strategy Develop and maintain both a communication style and relationship that fits the client's preferred style Demonstrate proactive customer service regarding all aspects of account management. Communicate proactively, first when performance is not meeting expectations, and second when performance meets or exceeds expectations Regularly associate with tenants to insure their reasonable satisfaction with building operations. Interact with tenants along with Property Manager on problems that may occur Coordinate and/or prepare reports, annual budgets, and other documents for clients in accordance with management and other agreements, and in accordance with instruction received from the client. Preparation responsibility relates primarily to financial information and adherence to leasing guidelines. Review information and variances with Property Management Team Participate in the preparation of annual budgets and any revisions thereto and also oversee operating compliances with budget approved by clients Ensure completion of property tax administration and supervise services rendered by property tax consultant Ensure administration of property and liability insurance requirement Ensure compliance with the purchase order system, contracts, policies and procedures, and accounting requirements established by clients Oversee the billing process, including payment of invoices and disbursement of funds. Monitor cash flow and/or cash requirements in conjunction with the Property Manager to assure efficient use of cash Assist the Client/Asset Manager and Property Manager in determining proper cost allocations, identification of any re-billable cost, proper accounting for inventories, purchasing procedures, and any special accounting problems Responsible for maintaining desired internal financial benchmarks for each asset with the portfolio as defined by the Director and Asset Manager. This includes occupancy levels, income levels, delinquency percentage, IRR and cash flow Monitor cash flow and/or cash requirements in conjunction with the Property Manager to assure efficient use of cash Coordinate construction projects with Construction Manager and Property Manager and approve construction contract documents and final invoices. Effectively staff and develop bench strength and succession planning - positioning for new business Regularly inspect properties with staff Conduct annual performance evaluations and career path discussions. Oversee and ensure that all property management and maintenance staff receive an annual performance evaluation. Analyze and make recommendations regarding property staffing needs, personnel performance issues, salary administration, personnel promotions and training and career development Key Competencies 1. Business and Financial Acumen 2. Leadership Skills 3. Communication Proficiency (oral/written) 4. Customer/Client Focus (internal/external) 5. Time Management Skills Important Experience A minimum of 2/3 years commercial property management experience. Degree level qualification or equivalent. Membership of RICS or equivalent level qualification desirable. Additional Eligibility Qualifications Industry designations and is an active participant/leader in external charitable and local and national industry related organizations Ability to monitor and anticipate trends and changes within the industry Advanced knowledge of Microsoft Office Suite Demonstrate initiative through taking on additional assignments and responsibilities Demonstrate advanced problem solving and deal with a variety of options in complex solutions. Requires expert level analytical and quantitative skills Skills, Knowledge & Experience Self-motivated & enthusiastic, focused on delivering the best possible result for our clients and customers Knowledge of the real estate industry & commercial awareness Good IT skills (MS Word, Excel, PowerPoint, Outlook) Commercial property management and property management systems experience - Yardi experience is preferred. Excellent communication skills, both verbal and written and presentation skills Excellent problem solving, analytical, negotiation, interpersonal and managerial skills INCO: "Cushman & Wakefield"
Get Staffed Online Recruitment Limited
Wellington, Somerset
Responsible Individual (RI) Location: Wellington, Telford (TF6) Salary: £400 per day Working Pattern: Part-Time (approx. 2 days per week) Our client is a specialist provider of education and residential care for children and young people with learning disabilities, sensory impairment, complex needs and associated behaviours that challenge. Wellingtonia Children s Home forms a key part of their provision, and they are now seeking an experienced and credible Responsible Individual (RI) to provide strategic oversight, robust challenge, and continuous improvement across the service. The Role This is a senior governance and accountability role, acting on behalf of the registered provider to ensure the home operates in full compliance with the Children s Homes (England) Regulations 2015 and Quality Standards. Reporting directly to the Managing Director, you will provide independent oversight, support, and constructive challenge to ensure the service is safe, effective, and well-led. You will play a key role within the organisation s governance framework, with the authority to influence decision-making and drive improvement at senior level. In simple terms, you hold the legal and regulatory accountability for the Home and play a critical role in ensuring it is safe, effective, and continuously improving. The successful candidate will be formally nominated to Ofsted as Responsible Individual and must meet suitability requirements. Key Responsibilities Strategic Oversight: Ensure the home operates in line with its Statement of Purpose. Monitor performance, safeguarding, staffing, and outcomes for children. Maintain a visible and approachable presence within the Home, developing a strong understanding of the children, staff team and day-to-day practice to ensure a genuinely child-centred approach to leadership. Regulatory Compliance: Ensure full compliance with the Children s Homes (England) Regulations 2015 and Quality Standards. Scrutinise Regulation 44 and Regulation 45 reports. Oversee improvement plans following inspection or audit activity. Ensure timely and appropriate Ofsted notifications. Safeguarding and Risk: Maintain strong oversight of safeguarding systems and practice. Monitor serious incidents, complaints, and safeguarding concerns. Ensure appropriate response, escalation, and organisational learning. Quality and Governance: Review audits, reports, and performance data to identify trends and risks. Evaluate quality of care and outcomes for children. Drive continuous improvement and accountability. Ensure a joined-up approach between residential care and education, working collaboratively with the school to promote consistency, shared understanding and positive outcomes for children. Sector Engagement, Best Practice and Knowledge Leadership: This role extends beyond internal oversight. As Responsible Individual, you will play a key role in ensuring our client remains informed, connected, and aligned with best practice across the sector. Sector Engagement and External Relations: Actively represent our client within the children s residential care sector. Develop and maintain strong, professional relationships with Ofsted, placing authorities and other statutory partners. Best Practice and Continuous Improvement: Proactively monitor developments in legislation, regulation and sector guidance, including updates from Ofsted, the Children s Commissioner, DfE and wider sector bodies. Identify and evaluate examples of strong and outstanding practice across the sector, translating these into practical, actionable improvements within the home. Knowledge Leadership: Provide regular briefings to the Senior Leadership Team on emerging trends, regulatory developments and sector innovation. Share relevant learning, research and best practice updates with Registered Managers and staff teams in a clear and meaningful way. External Relationships: Act as a key point of contact for Ofsted. Liaise with placing authorities and partner agencies. Represent our client with professionalism and credibility. Work collaboratively with internal stakeholders, including education colleagues, to ensure alignment between care and educational provision. About You You will be an experienced senior professional with the confidence and capability to operate at a strategic level. Non-Negotiable: Demonstrable experience of working with children and young people with learning disabilities, autism, and complex needs within regulated settings. Essential: Significant experience within children s residential care. Strong knowledge of Children s Homes Regulations 2015 and Ofsted frameworks. Previous experience as a Responsible Individual (RI). Strong safeguarding knowledge and risk management capability. Ability to analyse performance, identify risk, and drive improvement. High levels of integrity, accountability, and professional judgement. Level 5 Diploma in Leadership and Management for Residential Childcare. Able to operate with professional curiosity, staying informed of sector developments and translating these into improved practice. Confident engaging externally and representing the organisation within professional networks. Our Client s Safeguarding Commitment Safeguarding is at the heart of everything they do. They are committed to safeguarding and promoting the welfare of children and young people and expects all staff and professionals to share this commitment. All appointments are subject to enhanced DBS checks and safer recruitment processes in line with statutory guidance.
May 15, 2026
Full time
Responsible Individual (RI) Location: Wellington, Telford (TF6) Salary: £400 per day Working Pattern: Part-Time (approx. 2 days per week) Our client is a specialist provider of education and residential care for children and young people with learning disabilities, sensory impairment, complex needs and associated behaviours that challenge. Wellingtonia Children s Home forms a key part of their provision, and they are now seeking an experienced and credible Responsible Individual (RI) to provide strategic oversight, robust challenge, and continuous improvement across the service. The Role This is a senior governance and accountability role, acting on behalf of the registered provider to ensure the home operates in full compliance with the Children s Homes (England) Regulations 2015 and Quality Standards. Reporting directly to the Managing Director, you will provide independent oversight, support, and constructive challenge to ensure the service is safe, effective, and well-led. You will play a key role within the organisation s governance framework, with the authority to influence decision-making and drive improvement at senior level. In simple terms, you hold the legal and regulatory accountability for the Home and play a critical role in ensuring it is safe, effective, and continuously improving. The successful candidate will be formally nominated to Ofsted as Responsible Individual and must meet suitability requirements. Key Responsibilities Strategic Oversight: Ensure the home operates in line with its Statement of Purpose. Monitor performance, safeguarding, staffing, and outcomes for children. Maintain a visible and approachable presence within the Home, developing a strong understanding of the children, staff team and day-to-day practice to ensure a genuinely child-centred approach to leadership. Regulatory Compliance: Ensure full compliance with the Children s Homes (England) Regulations 2015 and Quality Standards. Scrutinise Regulation 44 and Regulation 45 reports. Oversee improvement plans following inspection or audit activity. Ensure timely and appropriate Ofsted notifications. Safeguarding and Risk: Maintain strong oversight of safeguarding systems and practice. Monitor serious incidents, complaints, and safeguarding concerns. Ensure appropriate response, escalation, and organisational learning. Quality and Governance: Review audits, reports, and performance data to identify trends and risks. Evaluate quality of care and outcomes for children. Drive continuous improvement and accountability. Ensure a joined-up approach between residential care and education, working collaboratively with the school to promote consistency, shared understanding and positive outcomes for children. Sector Engagement, Best Practice and Knowledge Leadership: This role extends beyond internal oversight. As Responsible Individual, you will play a key role in ensuring our client remains informed, connected, and aligned with best practice across the sector. Sector Engagement and External Relations: Actively represent our client within the children s residential care sector. Develop and maintain strong, professional relationships with Ofsted, placing authorities and other statutory partners. Best Practice and Continuous Improvement: Proactively monitor developments in legislation, regulation and sector guidance, including updates from Ofsted, the Children s Commissioner, DfE and wider sector bodies. Identify and evaluate examples of strong and outstanding practice across the sector, translating these into practical, actionable improvements within the home. Knowledge Leadership: Provide regular briefings to the Senior Leadership Team on emerging trends, regulatory developments and sector innovation. Share relevant learning, research and best practice updates with Registered Managers and staff teams in a clear and meaningful way. External Relationships: Act as a key point of contact for Ofsted. Liaise with placing authorities and partner agencies. Represent our client with professionalism and credibility. Work collaboratively with internal stakeholders, including education colleagues, to ensure alignment between care and educational provision. About You You will be an experienced senior professional with the confidence and capability to operate at a strategic level. Non-Negotiable: Demonstrable experience of working with children and young people with learning disabilities, autism, and complex needs within regulated settings. Essential: Significant experience within children s residential care. Strong knowledge of Children s Homes Regulations 2015 and Ofsted frameworks. Previous experience as a Responsible Individual (RI). Strong safeguarding knowledge and risk management capability. Ability to analyse performance, identify risk, and drive improvement. High levels of integrity, accountability, and professional judgement. Level 5 Diploma in Leadership and Management for Residential Childcare. Able to operate with professional curiosity, staying informed of sector developments and translating these into improved practice. Confident engaging externally and representing the organisation within professional networks. Our Client s Safeguarding Commitment Safeguarding is at the heart of everything they do. They are committed to safeguarding and promoting the welfare of children and young people and expects all staff and professionals to share this commitment. All appointments are subject to enhanced DBS checks and safer recruitment processes in line with statutory guidance.
Infrastructure Engineer 6-month contract Warwick My Customer is looking for an experienced Infrastructure Engineer to join our technology team, supporting and enhancing a modern enterprise infrastructure environment. This role will focus on maintaining secure, reliable, and high-performing platforms across both on-premise and cloud-based technologies. The successful candidate will play a key role in operational support, infrastructure improvement initiatives, and project delivery, working closely with internal teams to ensure critical services remain resilient and efficient. Skills & Experience Required from the Infrastructure Engineer: Strong experience supporting Windows Server environments within enterprise infrastructure settings. Good understanding of core Microsoft services including Active Directory, DNS and DHCP. Hands-on experience with virtualisation technologies such as VMware vSphere/ESXi or Microsoft Hyper-V. Proven experience supporting production infrastructure and resolving complex technical incidents. Familiarity with operational governance, platform monitoring and cost management principles. Experience contributing to technical infrastructure projects and supporting delivery into live environments. Strong analytical and problem-solving skills with the ability to prioritise effectively in operational environments. Any exposure to Azure would be beneficial Key Responsibilities of the Infrastructure Engineer: Support and maintain Windows Server infrastructure and associated core services including Active Directory, DNS and DHCP. Administer and support virtualisation platforms such as VMware vSphere/ESXi and/or Microsoft Hyper-V. Provide operational support for live production environments, ensuring platform stability and availability. Investigate incidents, perform troubleshooting and root cause analysis, and coordinate timely service restoration. Assist with infrastructure governance activities, including platform standards, usage monitoring and cost optimisation initiatives. Contribute to infrastructure and platform projects through design, implementation, testing and transition into operational support. The Infrastructure Engineer is required to work onsite in Warwick, 3 days a week. Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
May 15, 2026
Contractor
Infrastructure Engineer 6-month contract Warwick My Customer is looking for an experienced Infrastructure Engineer to join our technology team, supporting and enhancing a modern enterprise infrastructure environment. This role will focus on maintaining secure, reliable, and high-performing platforms across both on-premise and cloud-based technologies. The successful candidate will play a key role in operational support, infrastructure improvement initiatives, and project delivery, working closely with internal teams to ensure critical services remain resilient and efficient. Skills & Experience Required from the Infrastructure Engineer: Strong experience supporting Windows Server environments within enterprise infrastructure settings. Good understanding of core Microsoft services including Active Directory, DNS and DHCP. Hands-on experience with virtualisation technologies such as VMware vSphere/ESXi or Microsoft Hyper-V. Proven experience supporting production infrastructure and resolving complex technical incidents. Familiarity with operational governance, platform monitoring and cost management principles. Experience contributing to technical infrastructure projects and supporting delivery into live environments. Strong analytical and problem-solving skills with the ability to prioritise effectively in operational environments. Any exposure to Azure would be beneficial Key Responsibilities of the Infrastructure Engineer: Support and maintain Windows Server infrastructure and associated core services including Active Directory, DNS and DHCP. Administer and support virtualisation platforms such as VMware vSphere/ESXi and/or Microsoft Hyper-V. Provide operational support for live production environments, ensuring platform stability and availability. Investigate incidents, perform troubleshooting and root cause analysis, and coordinate timely service restoration. Assist with infrastructure governance activities, including platform standards, usage monitoring and cost optimisation initiatives. Contribute to infrastructure and platform projects through design, implementation, testing and transition into operational support. The Infrastructure Engineer is required to work onsite in Warwick, 3 days a week. Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Building Surveyor Join one of the UK's fastest growing surveying firms. Full-time Competitive salary + rapid career progression Be part of something bigger. A dynamic, high-growth building consultancy on a mission to become a market leader in the UK, and they're just getting started. Working with some of the world s most recognisable brands, they are trusted to deliver exceptional building surveying services across a wide range of sectors. As they expand rapidly, we're looking for ambitious, driven, and talented Building Surveyors to join them on this exciting journey. If you're looking to accelerate your career, develop all-round surveying expertise, and be part of a business designed for growth this is the opportunity for you. What You ll Get: Mentorship That Matters: Work side-by-side with seasoned surveyors and directors. Career Fast-Track: Structured development plans, exposure to all core and niche areas of building surveying, and clear progression routes. Prestige Projects: Get involved with high-profile clients from day one. Supportive Culture: A collaborative, ambitious, and modern working environment where your ideas count. Early Mover Advantage: Join them now and grow with the business as we scale nationally be a key part of the leadership story. About You: MRICS Qualified A strong foundation in all key aspects of building surveying Eager to take on responsibility, learn fast, and make your mark A confident communicator with a professional mindset Ready to embrace a fast-paced, growth-driven culture Why join? They're not just another consultancy. They're building a legacy, one project, one client, and one exceptional surveyor at a time. If you're ready to accelerate your career and be part of something game-changing, this is the place for you.
May 15, 2026
Full time
Building Surveyor Join one of the UK's fastest growing surveying firms. Full-time Competitive salary + rapid career progression Be part of something bigger. A dynamic, high-growth building consultancy on a mission to become a market leader in the UK, and they're just getting started. Working with some of the world s most recognisable brands, they are trusted to deliver exceptional building surveying services across a wide range of sectors. As they expand rapidly, we're looking for ambitious, driven, and talented Building Surveyors to join them on this exciting journey. If you're looking to accelerate your career, develop all-round surveying expertise, and be part of a business designed for growth this is the opportunity for you. What You ll Get: Mentorship That Matters: Work side-by-side with seasoned surveyors and directors. Career Fast-Track: Structured development plans, exposure to all core and niche areas of building surveying, and clear progression routes. Prestige Projects: Get involved with high-profile clients from day one. Supportive Culture: A collaborative, ambitious, and modern working environment where your ideas count. Early Mover Advantage: Join them now and grow with the business as we scale nationally be a key part of the leadership story. About You: MRICS Qualified A strong foundation in all key aspects of building surveying Eager to take on responsibility, learn fast, and make your mark A confident communicator with a professional mindset Ready to embrace a fast-paced, growth-driven culture Why join? They're not just another consultancy. They're building a legacy, one project, one client, and one exceptional surveyor at a time. If you're ready to accelerate your career and be part of something game-changing, this is the place for you.
Property Manager Block Property Manager Boutique Portfolio Central Richmond (TW9) Are you looking for Small Low risk / more manageable portfolio First class company that values its Property Managers and promotes a healthy work/life balance Comapny offering extensive benefits and career opportunity Working with positive, happy and driven colleagues and back office support teams Beat the Block Management burnout and read on A rare opportunity to join a five-time "Great Place to Work UK" award-winner. Trade the high-rise chaos for a role located in the heart of Richmond, designed for genuine professional management. Our client is a premier Block Management specialist that has spent the last five years being formally recognised as one of the best employers in the UK. They have built their reputation on a simple philosophy: provide Managers with an elite support structure so they can deliver a gold-standard service to their clients without the burnout. Based in a brand-new, state-of-the-art head office in Central Richmond (moments from the train station), this role is perfectly positioned for an easy commute and offers an enviable lifestyle location for your lunch breaks and post-work socials. The Portfolio: Quality & Local Focus Our client focuses on a manageable, boutique-style portfolio. While you will lead on all aspects of management, the portfolio currently consists of local, lower-complexity buildings, allowing you to be present on-site without the burden of long-distance travel. Prime Location: Situated in Central Richmond, seconds from the station so car or parking required. Manageable Scale: A portfolio designed for quality of service, not just unit count. Modern Environment: Work from a state-of-the-art office designed for high-level collaboration. An Unrivalled Support Structure The standout feature of this role is the internal infrastructure. You are supported by dedicated specialists, ensuring you are never bogged down by back-office admin: H&S & Compliance Team: Leading on FRAs and navigating all statutory safety requirements. Major Works Team: Expert surveyors managing the Section 20 process from start to finish. Legal & Accounts: In-house specialists handling PL1s, legal admin, and service charge accounting. Dedicated Assistant: Providing direct support for the day-to-day. Key Responsibilities Acting as the primary point of contact for RMC directors and leaseholders, your focus will be: Site Presence: Conducting regular site visits to ensure buildings are maintained to the highest standards. Relationship Management: Leading AGMs and board meetings with the support. Financial Oversight: Setting annual service charge budgets with the support. Contractor Performance: Overseeing local contractors to ensure high standards of maintenance. Insurance: Managing claims and renewals in tandem with specialist brokers. The Rewards: Invest in YOUR Future Our client is committed to the long-term career health of their staff. They offer a structured environment where hard work is formally recognised: Professional Growth: Fully funded TPI (IRPM) and RICS accreditation. Structured Progression: Documented development plans with a pathway to Senior/Associate levels. Regular pay and reward reviews with an attractive performance-related bonus. Time Off: 25 days annual leave + Bank Holidays + Birthday leave Perks: High street discounts with major UK retailers. Candidate Requirements Proven experience in Residential Block Management. Competency in Service Charge Budgeting and leading AGMs. A professional, "people-first" approach to property management. A desire to advance your career. For more details on this exciting position, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 15, 2026
Full time
Property Manager Block Property Manager Boutique Portfolio Central Richmond (TW9) Are you looking for Small Low risk / more manageable portfolio First class company that values its Property Managers and promotes a healthy work/life balance Comapny offering extensive benefits and career opportunity Working with positive, happy and driven colleagues and back office support teams Beat the Block Management burnout and read on A rare opportunity to join a five-time "Great Place to Work UK" award-winner. Trade the high-rise chaos for a role located in the heart of Richmond, designed for genuine professional management. Our client is a premier Block Management specialist that has spent the last five years being formally recognised as one of the best employers in the UK. They have built their reputation on a simple philosophy: provide Managers with an elite support structure so they can deliver a gold-standard service to their clients without the burnout. Based in a brand-new, state-of-the-art head office in Central Richmond (moments from the train station), this role is perfectly positioned for an easy commute and offers an enviable lifestyle location for your lunch breaks and post-work socials. The Portfolio: Quality & Local Focus Our client focuses on a manageable, boutique-style portfolio. While you will lead on all aspects of management, the portfolio currently consists of local, lower-complexity buildings, allowing you to be present on-site without the burden of long-distance travel. Prime Location: Situated in Central Richmond, seconds from the station so car or parking required. Manageable Scale: A portfolio designed for quality of service, not just unit count. Modern Environment: Work from a state-of-the-art office designed for high-level collaboration. An Unrivalled Support Structure The standout feature of this role is the internal infrastructure. You are supported by dedicated specialists, ensuring you are never bogged down by back-office admin: H&S & Compliance Team: Leading on FRAs and navigating all statutory safety requirements. Major Works Team: Expert surveyors managing the Section 20 process from start to finish. Legal & Accounts: In-house specialists handling PL1s, legal admin, and service charge accounting. Dedicated Assistant: Providing direct support for the day-to-day. Key Responsibilities Acting as the primary point of contact for RMC directors and leaseholders, your focus will be: Site Presence: Conducting regular site visits to ensure buildings are maintained to the highest standards. Relationship Management: Leading AGMs and board meetings with the support. Financial Oversight: Setting annual service charge budgets with the support. Contractor Performance: Overseeing local contractors to ensure high standards of maintenance. Insurance: Managing claims and renewals in tandem with specialist brokers. The Rewards: Invest in YOUR Future Our client is committed to the long-term career health of their staff. They offer a structured environment where hard work is formally recognised: Professional Growth: Fully funded TPI (IRPM) and RICS accreditation. Structured Progression: Documented development plans with a pathway to Senior/Associate levels. Regular pay and reward reviews with an attractive performance-related bonus. Time Off: 25 days annual leave + Bank Holidays + Birthday leave Perks: High street discounts with major UK retailers. Candidate Requirements Proven experience in Residential Block Management. Competency in Service Charge Budgeting and leading AGMs. A professional, "people-first" approach to property management. A desire to advance your career. For more details on this exciting position, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
RESIDENTIAL CENTRE ADMINISTRATOR Title: Centre Administrator (Residential) Job Type: Residential, Full-Time Reports to: Centre Director DATES: June 22nd to August 1st 2026 (Possibility of extension in some centres) Country: United Kingdom Location: London King's, London Uxbridge, Reading, Guildford, Worcester, Dover, Oxford, Edinburgh MISSION STATEMENT Move Language Ahead is committed to providing industry leading safe, educational, and cultural programmes to students from around the world. Students, families, and agents from around the world have chosen MLA for the quality of our language courses, for the established trust of our brand, and for the meticulous attention to detail in our packages. The MLA formula for a summer centre is a unique blend of many full-day and half-day excursions, an amazing activity programme and specialised language path. In this way we have broken the barriers of the traditional summer language course. MLA WELFARE AND SAFEGUARDING STATEMENT MLA is committed to the welfare and safeguarding of children, young people and adults at risk. All students should expect to feel safe within all areas of our seasonal programme. The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm, discrimination or degrading treatment and to uphold their rights. MLA staff working with young learners will all go through our safer recruitment process including online or face-to-face interviews, record checks of references and background checks, in line with the country's regulations, to ensure they are able to work with young people, provide evidence of qualifications and work experience as part of the process and according to our Safeguarding Policy, Preventing Sexual Harassment and Prevent Policy. POSITION OVERVIEW Responsible for the logistics and finance for MLA summer programmes. Full-time summer employment from mid-June - mid-August Responsible for all logistics and finance aspects of the MLA summer camp programmes Represent MLA values Reports to Centre Director and Operations Manager 6 working days per week, 1 day off per week Residential employment includes all meals and accommodation The MLA Centre Administrator plays a key role in the successful delivery of MLA's Summer Junior Programmes by providing high-quality administrative, operational, student, group leader and staff support at centre level. Working closely with the Centre Manager and the academic and activity teams, the Centre Administrator ensures the smooth day-to-day running of the centre, accurate record-keeping, and excellent customer service for students, staff, and group leaders. You will reside on campus and promote the welfare of students and adhere to, and comply with the MLA Safeguarding Policy. The role supports student administration, staff coordination, logistics, and compliance with MLA policies, including safeguarding and duty of care. The role requires excellent organisational skills, strong attention to detail, and the ability to manage a high volume of tasks in a fast paced, international environment. REQUIREMENTS Essential Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you're based outside the UK, also a Criminal Record Check from your country of residence. Proven suitability to work with students under 18: at least 2 references. Be proficient in the use of IT. Desirable Experience working in education, youth programmes, or summer schools. Experience working with international or junior students. Knowledge of safeguarding, duty of care, or child protection procedures. Experience with student management systems or CRM platforms. Associate's or Bachelor's Degree. Prior experience overseeing a strict operating budget. Previous experience in an administrative, office, or operations support role. First Aid certification. Person Specification Ability to establish excellent relationships with our clients and service providers, especially the Group Leaders bringing students from abroad. Ability to provide safety and welfare assistance to students. Excellent communication skills (verbal, written and interpersonal). Display absolute commitment to the highest standards of professional behaviour. Strong organisational skills with excellent attention to detail. Ability to manage multiple tasks and work under pressure. High level of professionalism, discretion, and reliability. Competent IT skills, including Microsoft Office or Google Workspace. Ability to work flexibly, including weekends and peak programme periods. Positive outlook. Enthusiasm and creativity. Ability to work long hours in a high-pressure environment. Passion for working with youth. Flexibility and adaptability. Ability to multi-task. Ability to be pleasant, polite, and cooperative. SCHEDULE As a Centre Administrator, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. KEY POSITION ACCOUNTABILITIES Complete all required, paid training/induction meetings prior to and during the programme. Review itineraries and become knowledgeable with all aspects of the programme. Use the MLA software effectively. Maintain a clean, organised and professional Centre Office. Work with the management team and assist the Centre Director to ensure all day-to-day centre operations and programme components are properly planned and delivered. Attend meetings with Group Leaders and MLA Managers. Be sensitive to staff needs and feedback, and ensure they are being heard and addressed. Promote the welfare of students and adhere to, and comply with the Safeguarding Policy. Complete all required pre-employment training. Attend the in-person induction training and take an active part in discussions. Read and understand MLA policies sent during the recruitment process. Read, understand and adhere to the guidelines set out in your Handbook. Be open to feedback during appraisals and set your own developmental goals for you to work on during your time with MLA. Request guidance on and actively seek professional development to improve your skills. Engage with ongoing on-the-job training, coaching, and feedback provided by the Centre Manager or Head Office. Administrative Duties Review, create, and/or confirm all bookings for all excursions and transportation, including extra excursions. Collaborate with the Activity Manager to ensure all invoices are paid and receipts are properly logged into the accounting software. Collaborate with the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets, and activity programmes. Work with the Centre Director to complete the Airport Transfer Check within the MLA software to ensure all airport transfers have been booked and confirmed correctly. Attend regular staff meetings to maintain good communication and positive morale. Maintain the Master Centre Excel file with detailed housing, dining, and facilities usage. Collect and catalogue all receipts for purchases made by the staff. Manage the Centre petty cash and participate in weekly audits by the Centre Director. Manage the distribution and reconciliation of MLA prepaid meal cards. Assist the Activity Manager with the booking and confirming of extra excursions. Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners. Administer the collection and distribution of the student passports and security deposits. Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary. Participate in the end-of-program staff evaluations and program report. Safeguarding & Welfare Promoting the welfare of students and adhere to, and comply with the Safeguarding Policy. Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively. Assist the Centre Director and Welfare Manager with communicating to staff and guests site-specific emergency evacuation and preparedness plans. Maintain 24-hour on call emergency assistance for the centre. Address any guest or staff concerns and properly document and report concerns. Be aware of any specific safeguarding needs of minors (those under the age of 18). Work with the Centre Director to ensure that what has been sold to the guests is being provided by the centre. Participate in a comprehensive Centre induction to all new guests within 24 hours of arrival. Follow up with MLA Activity Staff to verify all guest inquiries are handled promptly and effectively. Liaising Develop a good business relationship with the college/university. Support the Centre Director to ensure grievance and disciplinary procedures are adhered to. . click apply for full job details
May 15, 2026
Full time
RESIDENTIAL CENTRE ADMINISTRATOR Title: Centre Administrator (Residential) Job Type: Residential, Full-Time Reports to: Centre Director DATES: June 22nd to August 1st 2026 (Possibility of extension in some centres) Country: United Kingdom Location: London King's, London Uxbridge, Reading, Guildford, Worcester, Dover, Oxford, Edinburgh MISSION STATEMENT Move Language Ahead is committed to providing industry leading safe, educational, and cultural programmes to students from around the world. Students, families, and agents from around the world have chosen MLA for the quality of our language courses, for the established trust of our brand, and for the meticulous attention to detail in our packages. The MLA formula for a summer centre is a unique blend of many full-day and half-day excursions, an amazing activity programme and specialised language path. In this way we have broken the barriers of the traditional summer language course. MLA WELFARE AND SAFEGUARDING STATEMENT MLA is committed to the welfare and safeguarding of children, young people and adults at risk. All students should expect to feel safe within all areas of our seasonal programme. The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm, discrimination or degrading treatment and to uphold their rights. MLA staff working with young learners will all go through our safer recruitment process including online or face-to-face interviews, record checks of references and background checks, in line with the country's regulations, to ensure they are able to work with young people, provide evidence of qualifications and work experience as part of the process and according to our Safeguarding Policy, Preventing Sexual Harassment and Prevent Policy. POSITION OVERVIEW Responsible for the logistics and finance for MLA summer programmes. Full-time summer employment from mid-June - mid-August Responsible for all logistics and finance aspects of the MLA summer camp programmes Represent MLA values Reports to Centre Director and Operations Manager 6 working days per week, 1 day off per week Residential employment includes all meals and accommodation The MLA Centre Administrator plays a key role in the successful delivery of MLA's Summer Junior Programmes by providing high-quality administrative, operational, student, group leader and staff support at centre level. Working closely with the Centre Manager and the academic and activity teams, the Centre Administrator ensures the smooth day-to-day running of the centre, accurate record-keeping, and excellent customer service for students, staff, and group leaders. You will reside on campus and promote the welfare of students and adhere to, and comply with the MLA Safeguarding Policy. The role supports student administration, staff coordination, logistics, and compliance with MLA policies, including safeguarding and duty of care. The role requires excellent organisational skills, strong attention to detail, and the ability to manage a high volume of tasks in a fast paced, international environment. REQUIREMENTS Essential Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you're based outside the UK, also a Criminal Record Check from your country of residence. Proven suitability to work with students under 18: at least 2 references. Be proficient in the use of IT. Desirable Experience working in education, youth programmes, or summer schools. Experience working with international or junior students. Knowledge of safeguarding, duty of care, or child protection procedures. Experience with student management systems or CRM platforms. Associate's or Bachelor's Degree. Prior experience overseeing a strict operating budget. Previous experience in an administrative, office, or operations support role. First Aid certification. Person Specification Ability to establish excellent relationships with our clients and service providers, especially the Group Leaders bringing students from abroad. Ability to provide safety and welfare assistance to students. Excellent communication skills (verbal, written and interpersonal). Display absolute commitment to the highest standards of professional behaviour. Strong organisational skills with excellent attention to detail. Ability to manage multiple tasks and work under pressure. High level of professionalism, discretion, and reliability. Competent IT skills, including Microsoft Office or Google Workspace. Ability to work flexibly, including weekends and peak programme periods. Positive outlook. Enthusiasm and creativity. Ability to work long hours in a high-pressure environment. Passion for working with youth. Flexibility and adaptability. Ability to multi-task. Ability to be pleasant, polite, and cooperative. SCHEDULE As a Centre Administrator, you'll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. Each staff member is contracted for up to 44 hours per week. At the end of every week, you'll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded. KEY POSITION ACCOUNTABILITIES Complete all required, paid training/induction meetings prior to and during the programme. Review itineraries and become knowledgeable with all aspects of the programme. Use the MLA software effectively. Maintain a clean, organised and professional Centre Office. Work with the management team and assist the Centre Director to ensure all day-to-day centre operations and programme components are properly planned and delivered. Attend meetings with Group Leaders and MLA Managers. Be sensitive to staff needs and feedback, and ensure they are being heard and addressed. Promote the welfare of students and adhere to, and comply with the Safeguarding Policy. Complete all required pre-employment training. Attend the in-person induction training and take an active part in discussions. Read and understand MLA policies sent during the recruitment process. Read, understand and adhere to the guidelines set out in your Handbook. Be open to feedback during appraisals and set your own developmental goals for you to work on during your time with MLA. Request guidance on and actively seek professional development to improve your skills. Engage with ongoing on-the-job training, coaching, and feedback provided by the Centre Manager or Head Office. Administrative Duties Review, create, and/or confirm all bookings for all excursions and transportation, including extra excursions. Collaborate with the Activity Manager to ensure all invoices are paid and receipts are properly logged into the accounting software. Collaborate with the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets, and activity programmes. Work with the Centre Director to complete the Airport Transfer Check within the MLA software to ensure all airport transfers have been booked and confirmed correctly. Attend regular staff meetings to maintain good communication and positive morale. Maintain the Master Centre Excel file with detailed housing, dining, and facilities usage. Collect and catalogue all receipts for purchases made by the staff. Manage the Centre petty cash and participate in weekly audits by the Centre Director. Manage the distribution and reconciliation of MLA prepaid meal cards. Assist the Activity Manager with the booking and confirming of extra excursions. Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners. Administer the collection and distribution of the student passports and security deposits. Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary. Participate in the end-of-program staff evaluations and program report. Safeguarding & Welfare Promoting the welfare of students and adhere to, and comply with the Safeguarding Policy. Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively. Assist the Centre Director and Welfare Manager with communicating to staff and guests site-specific emergency evacuation and preparedness plans. Maintain 24-hour on call emergency assistance for the centre. Address any guest or staff concerns and properly document and report concerns. Be aware of any specific safeguarding needs of minors (those under the age of 18). Work with the Centre Director to ensure that what has been sold to the guests is being provided by the centre. Participate in a comprehensive Centre induction to all new guests within 24 hours of arrival. Follow up with MLA Activity Staff to verify all guest inquiries are handled promptly and effectively. Liaising Develop a good business relationship with the college/university. Support the Centre Director to ensure grievance and disciplinary procedures are adhered to. . click apply for full job details
HR Advisor Location: Sheffield Salary: Up to 40K Hours: 22.5 hours per week (with flexibility for additional hours) Contract: 12-Month FTC Ashley Kate are pleased to be supporting our client in the search for an experienced HR Advisor to join their family run business on a 12-month fixed-term contract to cover maternity leave. This is an exciting opportunity for a proactive and hands-on HR professional to support the business across a broad range of generalist HR activities. This role is part-time, offering 22.5 hours per week, with flexibility around working hours and openness to additional hours for the right candidate. The successful individual will be based on-site and report directly to the Managing Director. Key Responsibilities: Lead the end-to-end onboarding and recruitment process, partnering with hiring managers to identify and attract talent Build strong working relationships with line managers, providing HR guidance and support across the employee lifecycle Support and advise on Employee Relations matters, including grievances, disciplinaries, absence management, and performance concerns Ensure HR policies and procedures are followed in line with current employment legislation and best practice Manage employee attendance, sickness absence, and return-to-work processes Maintain and manage HR systems, ensuring employee records and data are accurate and up to date Provide generalist HR support to the wider business and contribute to a positive employee experience About You We are looking for an experienced HR professional who can work confidently and independently within a busy environment. You will have: Previous experience in a generalist HR Advisor role Strong Employee Relations knowledge, with experience managing grievances and disciplinary processes Experience leading recruitment activities and partnering with hiring managers Confidence liaising with stakeholders across all levels of the business Experience using HR systems and maintaining employee records Strong organisational skills with the ability to manage multiple priorities A proactive, approachable, and hands-on attitude This is an excellent opportunity for an HR professional seeking a flexible, part time role within a supportive business environment. for further details please contact Alice Connors on (phone number removed). About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
May 15, 2026
Contractor
HR Advisor Location: Sheffield Salary: Up to 40K Hours: 22.5 hours per week (with flexibility for additional hours) Contract: 12-Month FTC Ashley Kate are pleased to be supporting our client in the search for an experienced HR Advisor to join their family run business on a 12-month fixed-term contract to cover maternity leave. This is an exciting opportunity for a proactive and hands-on HR professional to support the business across a broad range of generalist HR activities. This role is part-time, offering 22.5 hours per week, with flexibility around working hours and openness to additional hours for the right candidate. The successful individual will be based on-site and report directly to the Managing Director. Key Responsibilities: Lead the end-to-end onboarding and recruitment process, partnering with hiring managers to identify and attract talent Build strong working relationships with line managers, providing HR guidance and support across the employee lifecycle Support and advise on Employee Relations matters, including grievances, disciplinaries, absence management, and performance concerns Ensure HR policies and procedures are followed in line with current employment legislation and best practice Manage employee attendance, sickness absence, and return-to-work processes Maintain and manage HR systems, ensuring employee records and data are accurate and up to date Provide generalist HR support to the wider business and contribute to a positive employee experience About You We are looking for an experienced HR professional who can work confidently and independently within a busy environment. You will have: Previous experience in a generalist HR Advisor role Strong Employee Relations knowledge, with experience managing grievances and disciplinary processes Experience leading recruitment activities and partnering with hiring managers Confidence liaising with stakeholders across all levels of the business Experience using HR systems and maintaining employee records Strong organisational skills with the ability to manage multiple priorities A proactive, approachable, and hands-on attitude This is an excellent opportunity for an HR professional seeking a flexible, part time role within a supportive business environment. for further details please contact Alice Connors on (phone number removed). About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
MacTaggart, Scott and Company
Edinburgh, Midlothian
Location: On-site, Loanhead, Edinburgh Flexible Working Options - hours between 07:00 and 19:00, core hours 09:30 - 15:30. Contract Type: Full-time, Permanent Join Our Commercial Team: Trainee Trade Compliance Officer We are seeking a highly motivated Trainee Trade Compliance Officer to support operational and compliance-related activities within the organisation. This role will be responsible for ensuring that all relevant departmental and regulatory requirements are met, including the coordination of key import/export processes, liaison with internal and external stakeholders, and the accurate recording and archiving of associated documentation. The role includes both on-the-job training and opportunity for professional development in Trade Compliance, enabling the postholder to build knowledge and competence in UK HMRC and international trade regulations over time. The postholder will work closely with the Trade Compliance Officer on a day-to-day basis and will report directly to the Commercial Director, in accordance with the Trade Control function. While structured guidance, supervision, and training will be provided, the role also requires the ability to use initiative and develop an independent, methodical approach to tasks. About us MacTaggart Scott primarily supports the Naval Defence industry, providing complete solutions to customer needs from analysis of initial customer requirements, to design and manufacture, and right through to commissioning and through life support. Established in 1898, we are proud of our history and tradition but believe that sustainable competitive advantage can only be achieved through continuous improvement, investment, and a commitment to business excellence at every level within the company. What is the job about? This role ensures that all import and export activities are carried out in full compliance with UK HMRC and Trade Compliance legislation. The postholder will support the administration of trade and customs processes, maintain accurate shipping and compliance records, and provide guidance across the business to ensure adherence to regulatory requirements. The role also contributes to the continuous improvement of trade compliance practices and supports the organisation's overall import/export strategy. Key Responsibilities Supporting administrative duties for import/export documentation to ensure compliance with UK legislation Assisting with import clearance requests and liaising with freight forwarders to ensure timely processing Preparing documentation for the movement of goods under customs regulations Maintaining accurate records for all shipping movements Supporting the preparation of commercial invoices for exports in collaboration with the Despatch Team Engaging with internal stakeholders to provide guidance on trade compliance requirements Supporting import processes (Home Use, Customs Warehousing, Inward Processing) Supporting export processes, including standard shipments and movements from customs regimes Creating travel letters for personnel and assisting with Consignee Undertakings (CUTs) Liaising with freight agents and supporting outbound shipments under relevant processing rules Conducting approval checks for purchase orders, licences, and compliance documentation Identifying unusual transactions in monthly HMRC reports Ensuring customs-related invoices are processed and submitted to Finance in a timely manner Building and maintaining professional relationships with internal teams and external stakeholders Supporting the planning and implementation of import/export strategies Undertaking ongoing training and professional development in trade compliance About You Strong interpersonal and communication skills (written and verbal) High level of attention to detail and accuracy Ability to understand and review legislation with guidance Good numeracy and problem-solving skills Proficient in Microsoft Office tools Methodical approach with the ability to follow established processes Positive, proactive attitude with a willingness to learn Motivated, enthusiastic, and committed to personal development Ability to build effective working relationships across all levels Knowledge, Skills and Experience Essential Secondary education to Higher level (minimum 3 Highers, including English) Strong attention to detail and organisational skills Good communication and interpersonal skills Basic understanding of administrative processes Willingness to learn and develop within a trade compliance environment Ability to work both independently and as part of a team Desirable Previous exposure to import/export or logistics processes Awareness of UK HMRC regulations or trade compliance requirements Experience working in a compliance or administrative role Interest in developing a career within trade compliance or international trade Benefits Your future And What We Offer Flexible Working: Choose a 4- or 5-day week with flexible hours (Mon-Thurs 07:00-19:15 with core hours 09:30-15:30, Friday 07:00-16:00 with core hours 09:30-12:00), allowing you to fit work around your life. Leave Entitlements: Inclusive annual leave, paid parental leave, military reservist leave, annual leave buy and sell, and more. Career Development: Supportive environment with a dedicated Learning & Development team and clear pathways to grow your career. Wellbeing Support: Access to our comprehensive wellbeing programme, Employee Assistance Programme, onsite nurse, and life insurance. Health & Protection: Sick pay, free flu vaccinations, and comprehensive health & wellbeing initiatives. Onsite Facilities: Canteen, free parking, and cycle-to-work scheme for convenience. Financial Benefits: Generous company pension plan and exclusive employee discounts.
May 15, 2026
Full time
Location: On-site, Loanhead, Edinburgh Flexible Working Options - hours between 07:00 and 19:00, core hours 09:30 - 15:30. Contract Type: Full-time, Permanent Join Our Commercial Team: Trainee Trade Compliance Officer We are seeking a highly motivated Trainee Trade Compliance Officer to support operational and compliance-related activities within the organisation. This role will be responsible for ensuring that all relevant departmental and regulatory requirements are met, including the coordination of key import/export processes, liaison with internal and external stakeholders, and the accurate recording and archiving of associated documentation. The role includes both on-the-job training and opportunity for professional development in Trade Compliance, enabling the postholder to build knowledge and competence in UK HMRC and international trade regulations over time. The postholder will work closely with the Trade Compliance Officer on a day-to-day basis and will report directly to the Commercial Director, in accordance with the Trade Control function. While structured guidance, supervision, and training will be provided, the role also requires the ability to use initiative and develop an independent, methodical approach to tasks. About us MacTaggart Scott primarily supports the Naval Defence industry, providing complete solutions to customer needs from analysis of initial customer requirements, to design and manufacture, and right through to commissioning and through life support. Established in 1898, we are proud of our history and tradition but believe that sustainable competitive advantage can only be achieved through continuous improvement, investment, and a commitment to business excellence at every level within the company. What is the job about? This role ensures that all import and export activities are carried out in full compliance with UK HMRC and Trade Compliance legislation. The postholder will support the administration of trade and customs processes, maintain accurate shipping and compliance records, and provide guidance across the business to ensure adherence to regulatory requirements. The role also contributes to the continuous improvement of trade compliance practices and supports the organisation's overall import/export strategy. Key Responsibilities Supporting administrative duties for import/export documentation to ensure compliance with UK legislation Assisting with import clearance requests and liaising with freight forwarders to ensure timely processing Preparing documentation for the movement of goods under customs regulations Maintaining accurate records for all shipping movements Supporting the preparation of commercial invoices for exports in collaboration with the Despatch Team Engaging with internal stakeholders to provide guidance on trade compliance requirements Supporting import processes (Home Use, Customs Warehousing, Inward Processing) Supporting export processes, including standard shipments and movements from customs regimes Creating travel letters for personnel and assisting with Consignee Undertakings (CUTs) Liaising with freight agents and supporting outbound shipments under relevant processing rules Conducting approval checks for purchase orders, licences, and compliance documentation Identifying unusual transactions in monthly HMRC reports Ensuring customs-related invoices are processed and submitted to Finance in a timely manner Building and maintaining professional relationships with internal teams and external stakeholders Supporting the planning and implementation of import/export strategies Undertaking ongoing training and professional development in trade compliance About You Strong interpersonal and communication skills (written and verbal) High level of attention to detail and accuracy Ability to understand and review legislation with guidance Good numeracy and problem-solving skills Proficient in Microsoft Office tools Methodical approach with the ability to follow established processes Positive, proactive attitude with a willingness to learn Motivated, enthusiastic, and committed to personal development Ability to build effective working relationships across all levels Knowledge, Skills and Experience Essential Secondary education to Higher level (minimum 3 Highers, including English) Strong attention to detail and organisational skills Good communication and interpersonal skills Basic understanding of administrative processes Willingness to learn and develop within a trade compliance environment Ability to work both independently and as part of a team Desirable Previous exposure to import/export or logistics processes Awareness of UK HMRC regulations or trade compliance requirements Experience working in a compliance or administrative role Interest in developing a career within trade compliance or international trade Benefits Your future And What We Offer Flexible Working: Choose a 4- or 5-day week with flexible hours (Mon-Thurs 07:00-19:15 with core hours 09:30-15:30, Friday 07:00-16:00 with core hours 09:30-12:00), allowing you to fit work around your life. Leave Entitlements: Inclusive annual leave, paid parental leave, military reservist leave, annual leave buy and sell, and more. Career Development: Supportive environment with a dedicated Learning & Development team and clear pathways to grow your career. Wellbeing Support: Access to our comprehensive wellbeing programme, Employee Assistance Programme, onsite nurse, and life insurance. Health & Protection: Sick pay, free flu vaccinations, and comprehensive health & wellbeing initiatives. Onsite Facilities: Canteen, free parking, and cycle-to-work scheme for convenience. Financial Benefits: Generous company pension plan and exclusive employee discounts.
The primary purpose of this role is to establish, develop, and manage the delivery of high-quality services and operations across a multi-let office building, on behalf of the Landlord. This includes overseeing all services provided to occupiers, ensuring the smooth and efficient running of the property. The role also carries responsibility for maintaining full compliance with statutory regulations, internal policies, and industry best practices, while consistently delivering a safe, welcoming, and professional environment for all Occupiers. Property Outline This position is primarily based at the Arbor, 255 Blackfriars Road - a vibrant, multi-occupied, high specification property located in Blackfriars which will form part of the Bankside Yards development. The site offers 225,000 ft of diverse office space for the next generation. While the Arbor will be your focus, the role may also include involvement with other high-profile properties managed by Ashdown Phillips & Partners across London The Arbor has a service charge budget of circa £4m with a year-end date of December 31 st . On-site Reports (all 3 rd party) Security Service Partner. Front of House/Reception Service Partner. Cleaning Service Partner. Mechanical and Electrical maintenance Service Partner. Communication Lines Contract managers for Security, Front of House and Cleaning Services. Day to day management and monitoring of M&E contract staff and sub-contractors. On site contracted service team manager meetings on a weekly basis to ensure coherent working. Fabric maintenance contractors - communicating with contract manager. Client Landlord; the Landlord's architect, surveyors, consultants, insurance agents & surveyors, marketing agency and letting agents. Ashdown Phillips & Partners; MD, Directors, surveyors, consultants, staff and fellow centre/building managers. Health & Safety Consultants; asbestos surveyors, Local Authority H&S Officers. Regional Fire Brigade; Fire Officers. Occupiers: their consultants, fit out agents and contractors. Key Objectives Ensuring compliance with regulations and health, safety, environment and security standards. Supporting the monitoring and management of budgets to ensure costs, quality standards and efficiencies are achieved to target. Work with key stakeholders in developing and managing events at the property. Contribute to developing strong relationships with occupiers through dynamic engagement opportunities. Drive the company's and Arbor's Environmental Social Governance (ESG) pledge and act as an ambassador for Ashdown Phillips in communicating the Clients objectives in relation to sustainability. Support the Senior Facilities Manager on working and fostering relationships with the local community in establishing the property as part of a wider network support CSR initiatives Key Accountabilities Ensure the cost-effective provision of agreed Facilities Management services for the Landlord, as required. Responsible for the procurement of, and subsequently manage, the provision of relevant services (e.g. M & E, Security and Cleaning), ensuring optimum service standards from internal/external sources. Drive a culture of continuous improvement. Manager monthly meetings with all service partners, including completion of key performance indicators. Contribute to the forecasting, and then subsequently monitor and control budgets, ensuring costs are properly allocated against the respective property schedule, contained within agreed levels, and corresponding reports provided as required and agreed with the Senior Facilities Manager and Property Surveyor Ensuring compliance with all statutory and internal obligations applicable to the ongoing occupation, operations and maintenance (including project work) of the Property. Maintain, establish and develop appropriate relationships and communication channels with all occupiers and other stakeholders (including members of the public, colleagues, line manager and client representatives) to ensure that service levels are maintained and improved having regard to relevant budgetary constraints. Manage and develop relationships with the service partners to ensure compliance with contracts and continued delivery of agreed services. Ensure all building services and life safety systems are maintained within relevant scheduled frequencies and inspections deadlines. Respond to out-of-hours emergency calls. Ensure the Senior Facilities Manager is kept appraised on operational matters. Coordinate and manage ad hoc fabric repairs within the property. Oversee emergency preparedness and response plans (fire drills, evacuation procedures). Oversee documentation for emergency procedures and safe systems of work in conjunction with our Duty Holder responsibilities Monthly reporting on building operations and performance. Monitor utilities usage and suggest sustainability initiatives. Deputise the Senior Facilities Manager in their absence. Ad hoc duties commensurate with the role. Personal Specification These are the minimum key areas of knowledge, skills and experience. Working knowledge of current statutory legislation and regulations, especially regarding Health, Safety and Environment. IOSH qualification is essential. Knowledge and experience of managing contractors and service levels (e.g. M & E, security and cleaning) associated with a retail, office or business park/estate, and within agreed budgets. Problem solving skills to continue to match resources to achieve various service requirements. Good knowledge of service charges and budgeting techniques. Excellent organisational and time management, able to meet tight deadlines and respond in emergency situations. Self motivated and able to work on own initiative without ongoing direct supervision. Resilient and adaptable, with a continuous improvement mindset Excellent interpersonal and communication skills able to effectively communicate at all levels and operate comfortably as part of a multi skilled team. Willingness to adopt a flexible approach to working patterns to respond to the changing needs of the property. High attention to detail and commitment to quality service delivery Previous facilities management or management experience in either retail or mixed use environment, ideal but not essential. Interest in the property sector and an understanding of the occupational requirements of tenants. Good IT skills in particular Microsoft Word and Excel. Interested? Apply here Complete our short form and upload your CV to express your interest in applying.
May 15, 2026
Full time
The primary purpose of this role is to establish, develop, and manage the delivery of high-quality services and operations across a multi-let office building, on behalf of the Landlord. This includes overseeing all services provided to occupiers, ensuring the smooth and efficient running of the property. The role also carries responsibility for maintaining full compliance with statutory regulations, internal policies, and industry best practices, while consistently delivering a safe, welcoming, and professional environment for all Occupiers. Property Outline This position is primarily based at the Arbor, 255 Blackfriars Road - a vibrant, multi-occupied, high specification property located in Blackfriars which will form part of the Bankside Yards development. The site offers 225,000 ft of diverse office space for the next generation. While the Arbor will be your focus, the role may also include involvement with other high-profile properties managed by Ashdown Phillips & Partners across London The Arbor has a service charge budget of circa £4m with a year-end date of December 31 st . On-site Reports (all 3 rd party) Security Service Partner. Front of House/Reception Service Partner. Cleaning Service Partner. Mechanical and Electrical maintenance Service Partner. Communication Lines Contract managers for Security, Front of House and Cleaning Services. Day to day management and monitoring of M&E contract staff and sub-contractors. On site contracted service team manager meetings on a weekly basis to ensure coherent working. Fabric maintenance contractors - communicating with contract manager. Client Landlord; the Landlord's architect, surveyors, consultants, insurance agents & surveyors, marketing agency and letting agents. Ashdown Phillips & Partners; MD, Directors, surveyors, consultants, staff and fellow centre/building managers. Health & Safety Consultants; asbestos surveyors, Local Authority H&S Officers. Regional Fire Brigade; Fire Officers. Occupiers: their consultants, fit out agents and contractors. Key Objectives Ensuring compliance with regulations and health, safety, environment and security standards. Supporting the monitoring and management of budgets to ensure costs, quality standards and efficiencies are achieved to target. Work with key stakeholders in developing and managing events at the property. Contribute to developing strong relationships with occupiers through dynamic engagement opportunities. Drive the company's and Arbor's Environmental Social Governance (ESG) pledge and act as an ambassador for Ashdown Phillips in communicating the Clients objectives in relation to sustainability. Support the Senior Facilities Manager on working and fostering relationships with the local community in establishing the property as part of a wider network support CSR initiatives Key Accountabilities Ensure the cost-effective provision of agreed Facilities Management services for the Landlord, as required. Responsible for the procurement of, and subsequently manage, the provision of relevant services (e.g. M & E, Security and Cleaning), ensuring optimum service standards from internal/external sources. Drive a culture of continuous improvement. Manager monthly meetings with all service partners, including completion of key performance indicators. Contribute to the forecasting, and then subsequently monitor and control budgets, ensuring costs are properly allocated against the respective property schedule, contained within agreed levels, and corresponding reports provided as required and agreed with the Senior Facilities Manager and Property Surveyor Ensuring compliance with all statutory and internal obligations applicable to the ongoing occupation, operations and maintenance (including project work) of the Property. Maintain, establish and develop appropriate relationships and communication channels with all occupiers and other stakeholders (including members of the public, colleagues, line manager and client representatives) to ensure that service levels are maintained and improved having regard to relevant budgetary constraints. Manage and develop relationships with the service partners to ensure compliance with contracts and continued delivery of agreed services. Ensure all building services and life safety systems are maintained within relevant scheduled frequencies and inspections deadlines. Respond to out-of-hours emergency calls. Ensure the Senior Facilities Manager is kept appraised on operational matters. Coordinate and manage ad hoc fabric repairs within the property. Oversee emergency preparedness and response plans (fire drills, evacuation procedures). Oversee documentation for emergency procedures and safe systems of work in conjunction with our Duty Holder responsibilities Monthly reporting on building operations and performance. Monitor utilities usage and suggest sustainability initiatives. Deputise the Senior Facilities Manager in their absence. Ad hoc duties commensurate with the role. Personal Specification These are the minimum key areas of knowledge, skills and experience. Working knowledge of current statutory legislation and regulations, especially regarding Health, Safety and Environment. IOSH qualification is essential. Knowledge and experience of managing contractors and service levels (e.g. M & E, security and cleaning) associated with a retail, office or business park/estate, and within agreed budgets. Problem solving skills to continue to match resources to achieve various service requirements. Good knowledge of service charges and budgeting techniques. Excellent organisational and time management, able to meet tight deadlines and respond in emergency situations. Self motivated and able to work on own initiative without ongoing direct supervision. Resilient and adaptable, with a continuous improvement mindset Excellent interpersonal and communication skills able to effectively communicate at all levels and operate comfortably as part of a multi skilled team. Willingness to adopt a flexible approach to working patterns to respond to the changing needs of the property. High attention to detail and commitment to quality service delivery Previous facilities management or management experience in either retail or mixed use environment, ideal but not essential. Interest in the property sector and an understanding of the occupational requirements of tenants. Good IT skills in particular Microsoft Word and Excel. Interested? Apply here Complete our short form and upload your CV to express your interest in applying.
