4 jobs found

Move On Officer Location: South London (Hybrid Working) Rate: £30.67 per hour (Umbrella) Contract: Long-Term Temporary Contract Hours: 35 hours per week Office Attendance: 1-2 days per week Interviews: Taking place ASAPAn exciting opportunity has arisen for an experienced Move On Officer to join a high-performing Housing team within a London local authority.This is a key role supporting households to successfully move from temporary accommodation into settled housing solutions, helping to reduce temporary accommodation occupancy and improve outcomes for residents.About the RoleYou will manage a caseload of households who are ready to move on from temporary accommodation, assessing their needs and matching them to suitable settled accommodation options. Working closely with internal housing teams, lettings officers, support services and external agencies, you will ensure residents receive the guidance and support needed to secure and sustain long-term housing.The successful candidate will play a vital role in overcoming barriers to rehousing, supporting residents through the move process, and ensuring all statutory and legal requirements are met.Key Responsibilities Manage a caseload of households ready to move from temporary accommodation into settled housing. Assess housing needs and update housing assessments where required. Match households to suitable accommodation options including private rented sector, supported housing, social housing and choice-based lettings. Identify and address barriers to rehousing and tenancy sustainment. Liaise with internal departments and external agencies including Social Care, healthcare professionals and support services. Support residents with tenancy advice, benefits guidance and resettlement planning. Conduct property and home visits where required. Issue offer letters, discharge notifications and associated statutory documentation. Support residents through the entire move-on process, ensuring timely outcomes and efficient use of available properties. Contribute to service improvement through effective case management and complaint resolution. About You Previous experience working as a Move On Officer or within a similar housing/homelessness role. Minimum 3 years' experience supporting households to move from temporary accommodation into permanent accommodation. Strong understanding of homelessness legislation, housing options and move-on processes. Experience managing complex caseloads and working to challenging targets. Excellent communication, negotiation and partnership-working skills. Ability to work at pace while maintaining a high level of customer service. Positive, proactive attitude with a genuine commitment to supporting vulnerable residents. What's on Offer? Competitive rate of £30.67 per hour Umbrella Hybrid working arrangement (1-2 office days per week) Long-term contract opportunity Supportive team environment Immediate interview and start opportunities If you have a proven background in housing move-on services and are looking for your next contract opportunity, we'd love to hear from you.

Private Rented Sector Officer Housing Esher Contract £21.52 per hour PAYE or £28.06 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Private Rented Sector Officer - Housing The council s Rental Support Scheme helps households who are homeless or at risk of homelessness into safe and suitable private-rented sector tenancies. It is a key part of the council s efforts to prevent homelessness and minimise the need to place households into temporary accommodation and gives eligible households choice. Your role is focussed on running the Rental Support Scheme, using your experience and knowledge of the private-rented sector and your negotiation and communication skills to persuade landlords and agents to sign up to the scheme and supporting tenants and would-be tenants to maintain and access tenancies. The role leads on the day-to-day delivery and operation of the council s Rental Support Scheme, securing and sustaining a supply of good quality private rented homes for households who are homeless or at risk of homelessness, while expanding landlord engagement and improving access to suitable accommodation. It involves working to increase access to a supply of suitable private-rented properties, through building and maintaining relationships with private landlords, lettings and managing agents, delivering incentive offers and promotional activity, and negotiating effective tenancy arrangements that promote affordability and long-term stability. Strong operational delivery is essential, including managing onboarding, inspections, tenancy documentation, deposits, arrears, case records and performance reporting, as well as matching households efficiently to reduce temporary accommodation use and prevent homelessness. The role also provides focused support to Afghan and Ukrainian households, resolving tenancy issues, preventing arrears, maintaining rent guarantees and helping families secure long-term homes through practical advice, move-on planning, property searches and partnership working. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Office based for the first few weeks for training Specific duties and responsibilities Build and maintain a high quality and diverse portfolio of private landlords and letting agents, proactively sourcing new property supply both within and outside the borough to expand housing options for eligible households. Co-design, refine and promote landlord incentive offers including deposit alternatives and enhanced support packages to strengthen the Council s offer and increase landlord participation. Plan and deliver targeted outreach and promotional activities, such as digital campaigns, inperson events and direct landlord engagement, to raise scheme visibility and convert enquiries into successful lets. Act as an expert broker between landlords, agents and prospective tenants, negotiating rental terms that ensure affordability, suitability and longterm sustainability for all parties involved. Lead the complete delivery of the Rental Support Scheme, including property onboarding, viewings, inventories, tenancy agreement preparation with esignature tools and accurate deposit protection processes. Maintain accurate and timely case records across all housing systems, producing monthly and quarterly performance and lettings reports to support senior management decision-making and continuous service improvement. Work closely with Temporary Accommodation colleagues to match households to suitable PRS properties efficiently, optimising property use and reducing time spent in temporary accommodation. Carry out tenancy check-ins, check-outs and renewals, verifying all tenancy information, negotiating rent where needed and updating documentation to minimise tenancy failure. Conduct detailed property inspections to assess safety, suitability and regulatory compliance, advising landlords on standards and any required remedial works. Ensure consistent adherence to landlord and tenant legislation, PRS standards, safety certification requirements and council policies across all operational processes. Prepare and review schedules of works and inventories, managing deposit returns and resolving disputes in accordance with statutory requirements and best practice. Support tenants to secure and sustain income needed for rent payments by assisting with Housing Benefit, Universal Credit, Discretionary Housing Payments and safeguardingrelated arrangements. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

About the role Private Rented Sector Officer The council's Rental Support Scheme helps households who are homeless or at risk of homelessness into safe and suitable private-rented sector tenancies. It is a key part of the council's efforts to prevent homelessness and minimise the need to place households into temporary accommodation and gives eligible households choice. Your role is focussed on running the Rental Support Scheme, using your experience and knowledge of the private-rented sector and your negotiation and communication skills to persuade landlords and agents to sign up to the scheme and supporting tenants and would-be tenants to maintain and access tenancies. The main purpose of the role: Private Rented Sector Officer The role leads on the day-to-day delivery and operation of the council's Rental Support Scheme, securing and sustaining a supply of good quality private rented homes for households who are homeless or at risk of homelessness, while expanding landlord engagement and improving access to suitable accommodation. It involves working to increase access to a supply of suitable private-rented properties, through building and maintaining relationships with private landlords, lettings and managing agents, delivering incentive offers and promotional activity, and negotiating effective tenancy arrangements that promote affordability and long-term stability. Strong operational delivery is essential, including managing onboarding, inspections, tenancy documentation, deposits, arrears, case records and performance reporting, as well as matching households efficiently to reduce temporary accommodation use and prevent homelessness. The role also provides focused support to Afghan and Ukrainian households, resolving tenancy issues, preventing arrears, maintaining rent guarantees and helping families secure long-term homes through practical advice, move-on planning, property searches and partnership working. Success requires strong organisation, empathy, clear communication, confident IT skills and experience in housing advice, PRS access, welfare benefits and move on planning, with the ability to work effectively with families, landlords, letting agents and partner agencies. Experience of dealing with the public face to face and on the telephone, dealing with enquiries, delivering a frontline customer orientated service. Significant experience of the private sector lettings market and a detailed knowledge of the legal requirements of tenancies in the private-rented sector Private Rented Sector Officer Experience of effectively carrying out administrative duties Private Rented Sector Officer Experience of being able to influence and negotiate successfully

Allocations and Temporary Accommodation Service TEMPORARY ACCOMMODATION OFFICER To be accountable to the Senior Temporary Accommodation Officer for the management of Temporary Accommodation, including Council, Registered Providers, Private Sector Leased and Emergency Overnight Accommodation. For the provision of a tenancy and support service to homeless households To undertake the sign-up of applicants being admitted to temporary accommodation and to act as a point of contact in resolving any issues that arise. MAIN DUTIES: To identify and report repairs within Temporary Accommodation units to Property Services staff and other landlords, ensuring that accommodation is maintained to the highest possible standard. To have responsibility for visiting households that have been assisted with temporary or other housing options and for advising them on: payment of charges, tenure conditions and security, utilities, reporting of repairs and provision of furnishings. To carry out regular visits to all temporary accommodation units, both within and outside the borough, to ensure that properties are being occupied and are being maintained to the appropriate standard. To arrange for the termination or withdrawal of a placement as required. To identify service users with support needs and refer them to appropriate support or resettlement services. To liaise closely with support services industry statutory agencies to ensure that the needs of vulnerable applicants are identified and assessed. To be aware of safeguarding (children s & adults) procedures and monitor, record and discuss any concerns with a manager / relevant agencies. Also take appropriate action when necessary, always in conjunction with a manager . To provide reports on casework as requested by the Senior Temporary Accommodation Officer. To ensure that comprehensive and accurate records are kept of all customer contacts and casework updating IT and/or manual systems as required. To ensure the effective collection of rent, charges and arrears and for taking appropriate action to ensure that loss of income is kept under control and that performance meets DHS targets. To offer advice and assistance to customers on a range of matters, including: allocations and choice based lettings, housing options, welfare and housing benefits, homelessness assessments, tenancy conditions and provision of support. To contact other internal and external agencies on their behalf as necessary. To liaise with Housing Benefits, Benefits Agency and employers in order to assist in the collection of rent and other charges. To be responsible for the verification of documents required by housing benefits to enable them to meet their statutory duty when assessing payments of benefit. To issue Notice to Quits and be responsible for taking appropriate legal action when necessary. To compile legal statements for court attendance and to represent the Council at proceedings. To have a good knowledge of court procedures. To coordinate all services required when obtaining possession of a property. To deal with breaches of conditions of tenancy including nuisance and racial harassment. To interview tenants, leaseholders and homeowners as necessary, determining remedial action, and dealing with complaints. To attend allocations interviews in order to advise customers of the conditions of tenancy, and to provide information for them on the property including provision of furniture and equipment and availability of local amenities and services. To ensure that the tenancy or licence agreement is completed and to input details of allocations onto computerised systems. To assist occupiers moving into permanent accommodation by advising on removal arrangements, social fund and other benefits. To arrange for accounts to come off charge, the collection of keys and for organising the renewal of door locks as necessary To assist in the identification of properties that could be used as temporary accommodation and the hand back of dwellings no longer required for use as temporary accommodation. To investigate cases of abandoned property, unauthorised occupation and sub-letting occurring in Council owned temporary accommodation, taking the appropriate action to resolve the problem. To respond to enquiries and complaints including from elected members and external agencies, ensuring that responses meet quality standards and are completed within performance target timescales. To assist in statistical monitoring, customer surveys, consultation activities or other exercises to increase the effectiveness of the service. To assist in the training and induction of staff as requested by the Senior Temporary Accommodation Officer. To attend training sessions, development, supervision and casework meetings as requested by the Senior Temporary Accommodation Officer. To have a working knowledge of legislation and policy in relation to homelessness, allocations and tenancy rights. To be responsible for the distribution of emergency cash payments in accordance with agreed procedures. As directed by the Senior Temporary Accommodation Officer, to undertake any other work appropriate to the level and general nature of the post s duties. To carry out all duties with due regard to the provision of health and safety regulations and legislation, the Councils Equal Opportunities and Customer Care policies, and the new technology Agreement. To participate in the Council s out of hour s standby rota, responding to homeless emergencies as well as problems that arise in temporary accommodation and supported housing projects. The standard hours of work for this post will total a minimum of 35 hours per week. Obligatory