1st Line Support - IT Service Desk Agent Shift Times: T he role is full-time (37 hour per week) You must be flexible Mon-Fri between 7 am- 7 pm. Pay Rate : 12.71 per hour ( 13.45 after 12 weeks) Location : Birmingham, B37 7YQ We are looking for a positive, flexible, and customer-focused individual to join our team as a 1st Line Service Desk Agent. This is an opportunity is to support a wider IT operation and this is an interim mode of operation where we manually transcribe ticket details and update from one ticketing system to another. This role will require a solid attention to detail and to ensure the tickets comply with standard processes for progression. Full training and support will be given on the job. Main responsibilities of the role: Manually transcribe ticket details and update from one ticketing system to another. Queue Management: Manage individual queues to given targets with zero intervention from Team Leader such as: - Ticket logs are maintained in a timely and efficient manner (in line with SLA's) - Constantly review all tickets in 1LS queues (supporting set KPI's) - Working to aid avoidance of SLA breach on tickets - Manage aged tickets to closure. Team Working: Makes solid efforts to integrate into the team and positively contributes to Team objectives and morale. Demonstrates willingness to work across teams. Communication: Demonstrates clear and concise written, oral and listening skills, extending to communicating technical jargon in simple terms to customers and in an appropriate manner. Problem Solving and Decision Making: Shows evidence of handling majority of issues/problem escalations and suggest resolutions with minimum prompting from 2LS / Team Leader. Customer Service: Demonstrates awareness of customer and business needs. Call/contact and Ticket Quality: Demonstrates expected Quality requirements consistently. Tools: Can quickly pick up the ticket logging tool and other systems consistently used by the Service Desk. Supporting on the DWP ASIS Resource Requests. Requirements: Customer service skills. IT Skills Clearance application required for this role - minimum 5-year UK address history. Client BPSS, and SC (security clearance) required. What we offer: As a valued employee of the Manpower, you'll have access to a range of amazing benefits; We offer a pre-12-week arrangement of 25 days annual leave per annum, which will increase to 33 days post 12-week arrangement. Staff discounts (range of lifestyle goods and services) Pension contribution Personal Accident Insurance Eye care vouchers Referral Schemes MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal) Please note that this is a Temporary ongoing contract. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
May 13, 2026
Seasonal
1st Line Support - IT Service Desk Agent Shift Times: T he role is full-time (37 hour per week) You must be flexible Mon-Fri between 7 am- 7 pm. Pay Rate : 12.71 per hour ( 13.45 after 12 weeks) Location : Birmingham, B37 7YQ We are looking for a positive, flexible, and customer-focused individual to join our team as a 1st Line Service Desk Agent. This is an opportunity is to support a wider IT operation and this is an interim mode of operation where we manually transcribe ticket details and update from one ticketing system to another. This role will require a solid attention to detail and to ensure the tickets comply with standard processes for progression. Full training and support will be given on the job. Main responsibilities of the role: Manually transcribe ticket details and update from one ticketing system to another. Queue Management: Manage individual queues to given targets with zero intervention from Team Leader such as: - Ticket logs are maintained in a timely and efficient manner (in line with SLA's) - Constantly review all tickets in 1LS queues (supporting set KPI's) - Working to aid avoidance of SLA breach on tickets - Manage aged tickets to closure. Team Working: Makes solid efforts to integrate into the team and positively contributes to Team objectives and morale. Demonstrates willingness to work across teams. Communication: Demonstrates clear and concise written, oral and listening skills, extending to communicating technical jargon in simple terms to customers and in an appropriate manner. Problem Solving and Decision Making: Shows evidence of handling majority of issues/problem escalations and suggest resolutions with minimum prompting from 2LS / Team Leader. Customer Service: Demonstrates awareness of customer and business needs. Call/contact and Ticket Quality: Demonstrates expected Quality requirements consistently. Tools: Can quickly pick up the ticket logging tool and other systems consistently used by the Service Desk. Supporting on the DWP ASIS Resource Requests. Requirements: Customer service skills. IT Skills Clearance application required for this role - minimum 5-year UK address history. Client BPSS, and SC (security clearance) required. What we offer: As a valued employee of the Manpower, you'll have access to a range of amazing benefits; We offer a pre-12-week arrangement of 25 days annual leave per annum, which will increase to 33 days post 12-week arrangement. Staff discounts (range of lifestyle goods and services) Pension contribution Personal Accident Insurance Eye care vouchers Referral Schemes MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal) Please note that this is a Temporary ongoing contract. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
We're seeking people who bring together a unique blend of personal strengths, technical know-how, and a genuine passion for the built environment and construction industry. TSA Riley is a global organisation, 1,000 people strong. We provide expert project consultancy across project management, cost management, advisory, ESG, and asset management, and our people are at the centre of everything we do. We help clients create great places to work, live, shop, play, and produce. Visit our work and grow with us page for information about our graduate, apprenticeship, and professional development programmes, or apply for an advertised position below. We'd love to hear from you. Please get in touch if you Cultivate positive and trusting relationships with colleagues and stakeholders. Effectively communicate ideas and actions that resonate with diverse audiences. Exhibit drive, flexibility, passion, and a proactive attitude towards tasks. Take ownership of responsibilities and ensure timely delivery on commitments. Approach challenges with a solutions oriented mindset. Analyse and synthesise detailed information to identify opportunities for improvement. Possess a degree qualification, underpinning knowledge and skills. Senior Project Manager Manchester, UK 20/03/2026 Due to continued growth in the Northwest region, TSA Riley is seeking to appoint a Senior Project Manager to strengthen our project management team. About the role We have 2 offices within the Northwest region, located in central Manchester and Bolton respectively. The successful candidate could potentially work out of either office to suit their convenience. This is an excellent opportunity to become part of a successful and expanding project management team, working with a diverse range of clients on projects spanning the breadth of the built environment. The role offers great opportunities for career development within a growing business, as well as exposure to a variety of services delivered to our clients. Typically, you will gain exposure to pre construction, development management and delivery stage project management services as part of your role. Applications are welcomed from experienced project managers who have successfully led complex construction developments through their whole lifecycle and across multiple sectors of the built environment. This role would particularly suit project management professionals with prior experience of working within a consultancy or client facing environment who are looking to further develop their career within a well established and growing consultancy within the region. At TSA Riley, being people focused is central to how the organisation operates. Team members are supported with the training, resources, and collaborative environment needed to succeed, grow professionally, and build a rewarding career. About your responsibilities Senior Project Managers lead the delivery of projects from concept to completion, ensuring performance across scope, cost, quality, safety, and programme. They work closely with clients, coordinate multidisciplinary inputs, and manage both internal and external teams. At this level, they also take on people leadership responsibilities, providing clear direction, support, and performance oversight to team members. Leading end to end project delivery, ensuring alignment with agreed scope, budget, and programme targets. Coordinating project inputs across procurement, design, delivery planning, site activity, and contractor engagement. Building strong, trusted relationships with clients, consultants, and stakeholders through clear, responsive communication. Applying sound judgment to identify and manage risks, resolve issues, and capture opportunities early. Driving commercial performance through effective budget control, contract administration, and management of scope changes. Using TSA Riley's digital tools and systems to track progress, monitor risk, and support quality reporting. Ensuring compliance with project governance, quality, and safety frameworks. Leading and supporting team members with clear direction, regular feedback, and a focus on development and high performance. Supporting ongoing client growth by identifying opportunities and contributing to positive project outcomes. Contributing to business growth by supporting pipeline development, participating in bids and pursuits, and advancing sector initiatives. About you A tertiary qualification in a field relevant to shaping or delivering projects in the built environment. May hold or be pursuing professional accreditation with a relevant professional body such as the CIOB, RICS, or similar equivalent. Experience in delivering construction related projects in a client side or consulting environment. This role is not suitable for Project Managers looking to transition from other industries such as IT, marketing or finance. Deep understanding of project lifecycles, commercial controls, and contract administration, including the ability to perform the role of Contract Administrator, Employer's Agent, or equivalent as appropriate. A strong understanding of carrying out pre construction duties within a consulting PM role in the construction industry - including design team management and third party legal agreements. Proven ability to manage scope, programme, and budget across complex projects, ensuring delivery against commercial and client expectations. Proficiency with digital tools and project systems to support planning, reporting, coordination, and quality assurance. Skilled in navigating stakeholder complexity, resolving conflict, and aligning diverse interests to drive project outcomes. A reputation for leading teams effectively and supporting others. Actively building their professional reputation and connections through high quality delivery, knowledge sharing, and industry engagement. About us TSA Riley has a 130 year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Deliver. Optimise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands on experience and personalised service to drive greater value, impact and certainty for our clients' projects. Our values We win together: Collaborate openly, learn from each other and succeed as one global team. We own it, always: Act with integrity and take responsibility to deliver with purpose. We focus on what matters: Striving for high standards to create meaningful, lasting and sustainable impact. We are curious: Embrace agility and change, explore ideas and turn our curiosity into progress. TSA Riley is an Equal Opportunity Employer We welcome applications from candidates who are interested in working with us but are not able to commit to a full time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. No Agencies Please
May 11, 2026
Full time
We're seeking people who bring together a unique blend of personal strengths, technical know-how, and a genuine passion for the built environment and construction industry. TSA Riley is a global organisation, 1,000 people strong. We provide expert project consultancy across project management, cost management, advisory, ESG, and asset management, and our people are at the centre of everything we do. We help clients create great places to work, live, shop, play, and produce. Visit our work and grow with us page for information about our graduate, apprenticeship, and professional development programmes, or apply for an advertised position below. We'd love to hear from you. Please get in touch if you Cultivate positive and trusting relationships with colleagues and stakeholders. Effectively communicate ideas and actions that resonate with diverse audiences. Exhibit drive, flexibility, passion, and a proactive attitude towards tasks. Take ownership of responsibilities and ensure timely delivery on commitments. Approach challenges with a solutions oriented mindset. Analyse and synthesise detailed information to identify opportunities for improvement. Possess a degree qualification, underpinning knowledge and skills. Senior Project Manager Manchester, UK 20/03/2026 Due to continued growth in the Northwest region, TSA Riley is seeking to appoint a Senior Project Manager to strengthen our project management team. About the role We have 2 offices within the Northwest region, located in central Manchester and Bolton respectively. The successful candidate could potentially work out of either office to suit their convenience. This is an excellent opportunity to become part of a successful and expanding project management team, working with a diverse range of clients on projects spanning the breadth of the built environment. The role offers great opportunities for career development within a growing business, as well as exposure to a variety of services delivered to our clients. Typically, you will gain exposure to pre construction, development management and delivery stage project management services as part of your role. Applications are welcomed from experienced project managers who have successfully led complex construction developments through their whole lifecycle and across multiple sectors of the built environment. This role would particularly suit project management professionals with prior experience of working within a consultancy or client facing environment who are looking to further develop their career within a well established and growing consultancy within the region. At TSA Riley, being people focused is central to how the organisation operates. Team members are supported with the training, resources, and collaborative environment needed to succeed, grow professionally, and build a rewarding career. About your responsibilities Senior Project Managers lead the delivery of projects from concept to completion, ensuring performance across scope, cost, quality, safety, and programme. They work closely with clients, coordinate multidisciplinary inputs, and manage both internal and external teams. At this level, they also take on people leadership responsibilities, providing clear direction, support, and performance oversight to team members. Leading end to end project delivery, ensuring alignment with agreed scope, budget, and programme targets. Coordinating project inputs across procurement, design, delivery planning, site activity, and contractor engagement. Building strong, trusted relationships with clients, consultants, and stakeholders through clear, responsive communication. Applying sound judgment to identify and manage risks, resolve issues, and capture opportunities early. Driving commercial performance through effective budget control, contract administration, and management of scope changes. Using TSA Riley's digital tools and systems to track progress, monitor risk, and support quality reporting. Ensuring compliance with project governance, quality, and safety frameworks. Leading and supporting team members with clear direction, regular feedback, and a focus on development and high performance. Supporting ongoing client growth by identifying opportunities and contributing to positive project outcomes. Contributing to business growth by supporting pipeline development, participating in bids and pursuits, and advancing sector initiatives. About you A tertiary qualification in a field relevant to shaping or delivering projects in the built environment. May hold or be pursuing professional accreditation with a relevant professional body such as the CIOB, RICS, or similar equivalent. Experience in delivering construction related projects in a client side or consulting environment. This role is not suitable for Project Managers looking to transition from other industries such as IT, marketing or finance. Deep understanding of project lifecycles, commercial controls, and contract administration, including the ability to perform the role of Contract Administrator, Employer's Agent, or equivalent as appropriate. A strong understanding of carrying out pre construction duties within a consulting PM role in the construction industry - including design team management and third party legal agreements. Proven ability to manage scope, programme, and budget across complex projects, ensuring delivery against commercial and client expectations. Proficiency with digital tools and project systems to support planning, reporting, coordination, and quality assurance. Skilled in navigating stakeholder complexity, resolving conflict, and aligning diverse interests to drive project outcomes. A reputation for leading teams effectively and supporting others. Actively building their professional reputation and connections through high quality delivery, knowledge sharing, and industry engagement. About us TSA Riley has a 130 year heritage dating back to 1890 when Henry Riley Esq first established a quantity surveying practice in London. In Asia Pacific we trace our roots back to the 1980s through the merging of several respected, small project management and advisory firms. Now, in the 21st century, we're defining and pioneering a new way of helping our clients drive greater value and impact from their built assets. Plan. Deliver. Optimise. We call this project consulting. We provide expert strategic, commercial and operations advice; project and cost management; carbon advice; and dispute resolution. This uniquely broad range of services - across the project lifecycle - means we understand the interdependencies at every stage. We combine this with hands on experience and personalised service to drive greater value, impact and certainty for our clients' projects. Our values We win together: Collaborate openly, learn from each other and succeed as one global team. We own it, always: Act with integrity and take responsibility to deliver with purpose. We focus on what matters: Striving for high standards to create meaningful, lasting and sustainable impact. We are curious: Embrace agility and change, explore ideas and turn our curiosity into progress. TSA Riley is an Equal Opportunity Employer We welcome applications from candidates who are interested in working with us but are not able to commit to a full time role and/or would require forms of flexible working. Additionally, we provide hybrid working as standard practice. We would like you to perform at your best at every stage of our recruitment process. Please contact us if you require any adjustments that would support you throughout your application. No Agencies Please
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview We are excited to offer you the opportunity to join our expanding Technology Business Unit asaLevel1IT Engineer. What You'll Be Doing As a 1st line support agent, you need to collect sufficient information about a customer's issue. If you cannot solve a problem, you pass along the ticket to the 2nd line support, who handles time-consuming and technical issues arising from the first support. Usually, first line support receives queries from our internal people and external companies where we provide Evolve. Responsibilities As our Solus IT Engineer you will: Act as the first point of contact for IT issues, handling initial support queries via phone,emailor chat. Trouble shoot and resolve basic technical problems related to hardware,softwareand network connectivity. Log, categorise, and prioritise support tickets, escalating complex issues to 2nd or 3rd line support as needed. Maintainaccuraterecords of incidents, resolutions, and procedures in the ticketing system. Provide clear instructions and guidance to users for resolving common issues and improving their tech experience. Monitor system performance and respond to alerts to prevent and address potential issues. Work closely with other support teams and departments to ensure comprehensive and efficient problem resolution. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
May 10, 2026
Full time
Overview We are excited to offer you the opportunity to join our expanding Technology Business Unit asaLevel1IT Engineer. What You'll Be Doing As a 1st line support agent, you need to collect sufficient information about a customer's issue. If you cannot solve a problem, you pass along the ticket to the 2nd line support, who handles time-consuming and technical issues arising from the first support. Usually, first line support receives queries from our internal people and external companies where we provide Evolve. Responsibilities As our Solus IT Engineer you will: Act as the first point of contact for IT issues, handling initial support queries via phone,emailor chat. Trouble shoot and resolve basic technical problems related to hardware,softwareand network connectivity. Log, categorise, and prioritise support tickets, escalating complex issues to 2nd or 3rd line support as needed. Maintainaccuraterecords of incidents, resolutions, and procedures in the ticketing system. Provide clear instructions and guidance to users for resolving common issues and improving their tech experience. Monitor system performance and respond to alerts to prevent and address potential issues. Work closely with other support teams and departments to ensure comprehensive and efficient problem resolution. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Npower Commercial Gas Limited
Solihull, West Midlands
We need everyone's positive energy and innovative thinking to lead the energy transition to net zero. That's why we welcome applications from all backgrounds and experiences and have a range of flexible working options to suit everyone! Specialist - Data & Metering Services npower Business Solutions (nBS) powered by E.ON is our Industrial and Commercial (I&C) business, and a market leader in the B2B energy retail sector. Currently a £6 billion revenue business serving over 60,000 customers and around 300,000 meter points, we've got a clear ambition to become the number one B2B energy supplier in the UK. We'll achieve this by providing timely and accurate consumption data to our customers, helping them take action on their energy usage, and guiding them through Market-Wide Half-Hourly Settlement. To support this growth, we're recruiting for four Specialist roles within our Data & Metering Services team: Data Services Specialist Metering Services Specialist Billing & Collections Specialist Consumption Validation Specialist All four roles provide analytical and administrative support to internal and external customers, contributing to excellent customer service and process improvement. While the Billing & Collections Specialist and Metering Services Specialist roles are more customer-facing, the Data Services Specialist and Consumption Validation Specialist roles are more focused on data analysis with less direct customer interaction. So, whatever your skills or preference - whether you thrive on building customer relationships or love diving into data - we have a role that's right for you! All the roles are hybrid opportunities, with working days split between home and either our Solihull or Leeds offices (1-2 days per week after induction). Here's what you'll be doing Depending on your role, your responsibilities may include: Coordinating and problem-solving across metering operations, including installations, exchanges, maintenance, and fault resolution. Ensuring timely collection, validation, and estimation of consumption data, supporting both billing and industry settlement. Handling billing and collections queries, working with customers and internal teams to resolve issues and ensure timely payments. Validating and interpreting consumption data, investigating discrepancies, and collaborating with industry agents to maintain accuracy. Reporting on process performance, identifying failures, and recommending improvements to drive efficiency and compliance. Delivering training to team members, sharing expertise, and supporting continuous improvement. Here's what you need to have Experience in a customer service environment, with the ability to investigate and resolve complex issues. Strong analytical skills, with the ability to identify root causes and implement effective solutions. Excellent communication and relationship-building skills with internal and external stakeholders. Organisational skills, with the ability to prioritise workloads in a fast-paced and changing environment. Attention to detail and a commitment to compliance and accuracy. It would be great if you also had Knowledge of energy industry operations, settlement, or metering processes. A proactive, growth-focused mindset with creative problem-solving ability. Here's what you need to know Assessment days will take place between 20th and 31st October. Roles will commence on Monday 8th December, with a full onboarding programme to support your transition. Please only apply if you are available to start on this date. Please note we may close the vacancy before the closing date if we receive a high volume of applications so please apply at your earliest convenience. Why work with us? Award-Winning Workplace - We're proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16-34-year-olds. Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities, and access to 20 flexible benefits with tax/NI savings. Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We're open to discussing how flexibility can work for you. Inclusive & Diverse - We're the only energy company in the Inclusive Top 50 UK Employers. We're also proud winners of Best Employer for Women and Human Company of the Year - recognising our inclusive, people-first culture. Support at Every Stage of Life - We're Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone. Accessible & Supportive - As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum criteria and will make any adjustments needed during the process. Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we'll support your growth every step of the way. At a glance Reference no.: 240182 Closing date: 12/10/2025 Salary: £29,173 - £37,860 Get in touch For more information about the role please contact Natalie at About us E.ON is a privately owned international energy company. Our 75,000 colleagues in 15 countries work daily towards the improvement of technical innovations and user-friendly customer solutions for the new energy world. We are the first large energy company to focus more heavily upon the energy of the future through our three business areas of energy networks, renewable energies and customer solutions. Connect with us E.ON Life Find out more We Are Flexible Find out more We have market leading benefits Find out more We are Better Together Find out more Inclusion It is important to us that people with disabilities have access to a fair application process, providing them with an opportunity to shine. Therefore, our representative body for severely disabled people will be included in the process from an early stage. Please let us know via the application form if you require technical or organisational adjustments during the application process. We will strive to make the required aids available. Should you not be able to apply online and want to speak someone in person, please contact your local recruiter.
Oct 06, 2025
Full time
We need everyone's positive energy and innovative thinking to lead the energy transition to net zero. That's why we welcome applications from all backgrounds and experiences and have a range of flexible working options to suit everyone! Specialist - Data & Metering Services npower Business Solutions (nBS) powered by E.ON is our Industrial and Commercial (I&C) business, and a market leader in the B2B energy retail sector. Currently a £6 billion revenue business serving over 60,000 customers and around 300,000 meter points, we've got a clear ambition to become the number one B2B energy supplier in the UK. We'll achieve this by providing timely and accurate consumption data to our customers, helping them take action on their energy usage, and guiding them through Market-Wide Half-Hourly Settlement. To support this growth, we're recruiting for four Specialist roles within our Data & Metering Services team: Data Services Specialist Metering Services Specialist Billing & Collections Specialist Consumption Validation Specialist All four roles provide analytical and administrative support to internal and external customers, contributing to excellent customer service and process improvement. While the Billing & Collections Specialist and Metering Services Specialist roles are more customer-facing, the Data Services Specialist and Consumption Validation Specialist roles are more focused on data analysis with less direct customer interaction. So, whatever your skills or preference - whether you thrive on building customer relationships or love diving into data - we have a role that's right for you! All the roles are hybrid opportunities, with working days split between home and either our Solihull or Leeds offices (1-2 days per week after induction). Here's what you'll be doing Depending on your role, your responsibilities may include: Coordinating and problem-solving across metering operations, including installations, exchanges, maintenance, and fault resolution. Ensuring timely collection, validation, and estimation of consumption data, supporting both billing and industry settlement. Handling billing and collections queries, working with customers and internal teams to resolve issues and ensure timely payments. Validating and interpreting consumption data, investigating discrepancies, and collaborating with industry agents to maintain accuracy. Reporting on process performance, identifying failures, and recommending improvements to drive efficiency and compliance. Delivering training to team members, sharing expertise, and supporting continuous improvement. Here's what you need to have Experience in a customer service environment, with the ability to investigate and resolve complex issues. Strong analytical skills, with the ability to identify root causes and implement effective solutions. Excellent communication and relationship-building skills with internal and external stakeholders. Organisational skills, with the ability to prioritise workloads in a fast-paced and changing environment. Attention to detail and a commitment to compliance and accuracy. It would be great if you also had Knowledge of energy industry operations, settlement, or metering processes. A proactive, growth-focused mindset with creative problem-solving ability. Here's what you need to know Assessment days will take place between 20th and 31st October. Roles will commence on Monday 8th December, with a full onboarding programme to support your transition. Please only apply if you are available to start on this date. Please note we may close the vacancy before the closing date if we receive a high volume of applications so please apply at your earliest convenience. Why work with us? Award-Winning Workplace - We're proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16-34-year-olds. Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities, and access to 20 flexible benefits with tax/NI savings. Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We're open to discussing how flexibility can work for you. Inclusive & Diverse - We're the only energy company in the Inclusive Top 50 UK Employers. We're also proud winners of Best Employer for Women and Human Company of the Year - recognising our inclusive, people-first culture. Support at Every Stage of Life - We're Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone. Accessible & Supportive - As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum criteria and will make any adjustments needed during the process. Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we'll support your growth every step of the way. At a glance Reference no.: 240182 Closing date: 12/10/2025 Salary: £29,173 - £37,860 Get in touch For more information about the role please contact Natalie at About us E.ON is a privately owned international energy company. Our 75,000 colleagues in 15 countries work daily towards the improvement of technical innovations and user-friendly customer solutions for the new energy world. We are the first large energy company to focus more heavily upon the energy of the future through our three business areas of energy networks, renewable energies and customer solutions. Connect with us E.ON Life Find out more We Are Flexible Find out more We have market leading benefits Find out more We are Better Together Find out more Inclusion It is important to us that people with disabilities have access to a fair application process, providing them with an opportunity to shine. Therefore, our representative body for severely disabled people will be included in the process from an early stage. Please let us know via the application form if you require technical or organisational adjustments during the application process. We will strive to make the required aids available. Should you not be able to apply online and want to speak someone in person, please contact your local recruiter.
Npower Commercial Gas Limited
Solihull, West Midlands
We need everyone's positive energy and innovative thinking to lead the energy transition to net zero. That's why we welcome applications from all backgrounds and experiences and have a range of flexible working options to suit everyone! Specialist - Data & Metering Services npower Business Solutions (nBS) powered by E.ON is our Industrial and Commercial (I&C) business, and a market leader in the B2B energy retail sector. Currently a £6 billion revenue business serving over 60,000 customers and around 300,000 meter points, we've got a clear ambition to become the number one B2B energy supplier in the UK. We'll achieve this by providing timely and accurate consumption data to our customers, helping them take action on their energy usage, and guiding them through Market-Wide Half-Hourly Settlement. To support this growth, we're recruiting for four Specialist roles within our Data & Metering Services team: Data Services Specialist Metering Services Specialist Billing & Collections Specialist Consumption Validation Specialist All four roles provide analytical and administrative support to internal and external customers, contributing to excellent customer service and process improvement. While the Billing & Collections Specialist and Metering Services Specialist roles are more customer-facing, the Data Services Specialist and Consumption Validation Specialist roles are more focused on data analysis with less direct customer interaction. So, whatever your skills or preference - whether you thrive on building customer relationships or love diving into data - we have a role that's right for you! All the roles are hybrid opportunities, with working days split between home and either our Solihull or Leeds offices (1-2 days per week after induction). Here's what you'll be doing Depending on your role, your responsibilities may include: Coordinating and problem-solving across metering operations, including installations, exchanges, maintenance, and fault resolution. Ensuring timely collection, validation, and estimation of consumption data, supporting both billing and industry settlement. Handling billing and collections queries, working with customers and internal teams to resolve issues and ensure timely payments. Validating and interpreting consumption data, investigating discrepancies, and collaborating with industry agents to maintain accuracy. Reporting on process performance, identifying failures, and recommending improvements to drive efficiency and compliance. Delivering training to team members, sharing expertise, and supporting continuous improvement. Here's what you need to have Experience in a customer service environment, with the ability to investigate and resolve complex issues. Strong analytical skills, with the ability to identify root causes and implement effective solutions. Excellent communication and relationship-building skills with internal and external stakeholders. Organisational skills, with the ability to prioritise workloads in a fast-paced and changing environment. Attention to detail and a commitment to compliance and accuracy. It would be great if you also had Knowledge of energy industry operations, settlement, or metering processes. A proactive, growth-focused mindset with creative problem-solving ability. Here's what you need to know Assessment days will take place between 20th and 31st October. Roles will commence on Monday 8th December, with a full onboarding programme to support your transition. Please only apply if you are available to start on this date. Please note we may close the vacancy before the closing date if we receive a high volume of applications so please apply at your earliest convenience. Why work with us? Award-Winning Workplace - We're proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16-34-year-olds. Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities, and access to 20 flexible benefits with tax/NI savings. Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We're open to discussing how flexibility can work for you. Inclusive & Diverse - We're the only energy company in the Inclusive Top 50 UK Employers. We're also proud winners of Best Employer for Women and Human Company of the Year - recognising our inclusive, people-first culture. Support at Every Stage of Life - We're Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone. Accessible & Supportive - As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum criteria and will make any adjustments needed during the process. Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we'll support your growth every step of the way. At a glance Reference no.: 240182 Closing date: 12/10/2025 Salary: £29,173 - £37,860 Get in touch For more information about the role please contact Natalie at About us E.ON is a privately owned international energy company. Our 75,000 colleagues in 15 countries work daily towards the improvement of technical innovations and user-friendly customer solutions for the new energy world. We are the first large energy company to focus more heavily upon the energy of the future through our three business areas of energy networks, renewable energies and customer solutions. Connect with us E.ON Life Find out more We Are Flexible Find out more We have market leading benefits Find out more We are Better Together Find out more Inclusion It is important to us that people with disabilities have access to a fair application process, providing them with an opportunity to shine. Therefore, our representative body for severely disabled people will be included in the process from an early stage. Please let us know via the application form if you require technical or organisational adjustments during the application process. We will strive to make the required aids available. Should you not be able to apply online and want to speak someone in person, please contact your local recruiter.
Oct 04, 2025
Full time
We need everyone's positive energy and innovative thinking to lead the energy transition to net zero. That's why we welcome applications from all backgrounds and experiences and have a range of flexible working options to suit everyone! Specialist - Data & Metering Services npower Business Solutions (nBS) powered by E.ON is our Industrial and Commercial (I&C) business, and a market leader in the B2B energy retail sector. Currently a £6 billion revenue business serving over 60,000 customers and around 300,000 meter points, we've got a clear ambition to become the number one B2B energy supplier in the UK. We'll achieve this by providing timely and accurate consumption data to our customers, helping them take action on their energy usage, and guiding them through Market-Wide Half-Hourly Settlement. To support this growth, we're recruiting for four Specialist roles within our Data & Metering Services team: Data Services Specialist Metering Services Specialist Billing & Collections Specialist Consumption Validation Specialist All four roles provide analytical and administrative support to internal and external customers, contributing to excellent customer service and process improvement. While the Billing & Collections Specialist and Metering Services Specialist roles are more customer-facing, the Data Services Specialist and Consumption Validation Specialist roles are more focused on data analysis with less direct customer interaction. So, whatever your skills or preference - whether you thrive on building customer relationships or love diving into data - we have a role that's right for you! All the roles are hybrid opportunities, with working days split between home and either our Solihull or Leeds offices (1-2 days per week after induction). Here's what you'll be doing Depending on your role, your responsibilities may include: Coordinating and problem-solving across metering operations, including installations, exchanges, maintenance, and fault resolution. Ensuring timely collection, validation, and estimation of consumption data, supporting both billing and industry settlement. Handling billing and collections queries, working with customers and internal teams to resolve issues and ensure timely payments. Validating and interpreting consumption data, investigating discrepancies, and collaborating with industry agents to maintain accuracy. Reporting on process performance, identifying failures, and recommending improvements to drive efficiency and compliance. Delivering training to team members, sharing expertise, and supporting continuous improvement. Here's what you need to have Experience in a customer service environment, with the ability to investigate and resolve complex issues. Strong analytical skills, with the ability to identify root causes and implement effective solutions. Excellent communication and relationship-building skills with internal and external stakeholders. Organisational skills, with the ability to prioritise workloads in a fast-paced and changing environment. Attention to detail and a commitment to compliance and accuracy. It would be great if you also had Knowledge of energy industry operations, settlement, or metering processes. A proactive, growth-focused mindset with creative problem-solving ability. Here's what you need to know Assessment days will take place between 20th and 31st October. Roles will commence on Monday 8th December, with a full onboarding programme to support your transition. Please only apply if you are available to start on this date. Please note we may close the vacancy before the closing date if we receive a high volume of applications so please apply at your earliest convenience. Why work with us? Award-Winning Workplace - We're proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16-34-year-olds. Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities, and access to 20 flexible benefits with tax/NI savings. Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We're open to discussing how flexibility can work for you. Inclusive & Diverse - We're the only energy company in the Inclusive Top 50 UK Employers. We're also proud winners of Best Employer for Women and Human Company of the Year - recognising our inclusive, people-first culture. Support at Every Stage of Life - We're Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone. Accessible & Supportive - As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum criteria and will make any adjustments needed during the process. Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we'll support your growth every step of the way. At a glance Reference no.: 240182 Closing date: 12/10/2025 Salary: £29,173 - £37,860 Get in touch For more information about the role please contact Natalie at About us E.ON is a privately owned international energy company. Our 75,000 colleagues in 15 countries work daily towards the improvement of technical innovations and user-friendly customer solutions for the new energy world. We are the first large energy company to focus more heavily upon the energy of the future through our three business areas of energy networks, renewable energies and customer solutions. Connect with us E.ON Life Find out more We Are Flexible Find out more We have market leading benefits Find out more We are Better Together Find out more Inclusion It is important to us that people with disabilities have access to a fair application process, providing them with an opportunity to shine. Therefore, our representative body for severely disabled people will be included in the process from an early stage. Please let us know via the application form if you require technical or organisational adjustments during the application process. We will strive to make the required aids available. Should you not be able to apply online and want to speak someone in person, please contact your local recruiter.
Npower Commercial Gas Limited
Solihull, West Midlands
We need everyone's positive energy and innovative thinking to lead the energy transition to net zero. That's why we welcome applications from all backgrounds and experiences and have a range of flexible working options to suit everyone! Specialist - Data & Metering Services npower Business Solutions (nBS) powered by E.ON is our Industrial and Commercial (I&C) business, and a market leader in the B2B energy retail sector. Currently a £6 billion revenue business serving over 60,000 customers and around 300,000 meter points, we've got a clear ambition to become the number one B2B energy supplier in the UK. We'll achieve this by providing timely and accurate consumption data to our customers, helping them take action on their energy usage, and guiding them through Market-Wide Half-Hourly Settlement. To support this growth, we're recruiting for four Specialist roles within our Data & Metering Services team: Data Services Specialist Metering Services Specialist Billing & Collections Specialist Consumption Validation Specialist All four roles provide analytical and administrative support to internal and external customers, contributing to excellent customer service and process improvement. While the Billing & Collections Specialist and Metering Services Specialist roles are more customer-facing, the Data Services Specialist and Consumption Validation Specialist roles are more focused on data analysis with less direct customer interaction. So, whatever your skills or preference - whether you thrive on building customer relationships or love diving into data - we have a role that's right for you! All the roles are hybrid opportunities, with working days split between home and either our Solihull or Leeds offices (1-2 days per week after induction). Here's what you'll be doing Depending on your role, your responsibilities may include: Coordinating and problem-solving across metering operations, including installations, exchanges, maintenance, and fault resolution. Ensuring timely collection, validation, and estimation of consumption data, supporting both billing and industry settlement. Handling billing and collections queries, working with customers and internal teams to resolve issues and ensure timely payments. Validating and interpreting consumption data, investigating discrepancies, and collaborating with industry agents to maintain accuracy. Reporting on process performance, identifying failures, and recommending improvements to drive efficiency and compliance. Delivering training to team members, sharing expertise, and supporting continuous improvement. Here's what you need to have Experience in a customer service environment, with the ability to investigate and resolve complex issues. Strong analytical skills, with the ability to identify root causes and implement effective solutions. Excellent communication and relationship-building skills with internal and external stakeholders. Organisational skills, with the ability to prioritise workloads in a fast-paced and changing environment. Attention to detail and a commitment to compliance and accuracy. It would be great if you also had Knowledge of energy industry operations, settlement, or metering processes. A proactive, growth-focused mindset with creative problem-solving ability. Here's what you need to know Assessment days will take place between 20th and 31st October. Roles will commence on Monday 8th December, with a full onboarding programme to support your transition. Please only apply if you are available to start on this date. Please note we may close the vacancy before the closing date if we receive a high volume of applications so please apply at your earliest convenience. Why work with us? Award-Winning Workplace - We're proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16-34-year-olds. Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities, and access to 20 flexible benefits with tax/NI savings. Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We're open to discussing how flexibility can work for you. Inclusive & Diverse - We're the only energy company in the Inclusive Top 50 UK Employers. We're also proud winners of Best Employer for Women and Human Company of the Year - recognising our inclusive, people-first culture. Support at Every Stage of Life - We're Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone. Accessible & Supportive - As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum criteria and will make any adjustments needed during the process. Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we'll support your growth every step of the way. At a glance Reference no.: 240182 Closing date: 12/10/2025 Salary: £29,173 - £37,860 Get in touch For more information about the role please contact Natalie at About us E.ON is a privately owned international energy company. Our 75,000 colleagues in 15 countries work daily towards the improvement of technical innovations and user-friendly customer solutions for the new energy world. We are the first large energy company to focus more heavily upon the energy of the future through our three business areas of energy networks, renewable energies and customer solutions. Connect with us E.ON Life Find out more We Are Flexible Find out more We have market leading benefits Find out more We are Better Together Find out more Inclusion It is important to us that people with disabilities have access to a fair application process, providing them with an opportunity to shine. Therefore, our representative body for severely disabled people will be included in the process from an early stage. Please let us know via the application form if you require technical or organisational adjustments during the application process. We will strive to make the required aids available. Should you not be able to apply online and want to speak someone in person, please contact your local recruiter.
Oct 03, 2025
Full time
We need everyone's positive energy and innovative thinking to lead the energy transition to net zero. That's why we welcome applications from all backgrounds and experiences and have a range of flexible working options to suit everyone! Specialist - Data & Metering Services npower Business Solutions (nBS) powered by E.ON is our Industrial and Commercial (I&C) business, and a market leader in the B2B energy retail sector. Currently a £6 billion revenue business serving over 60,000 customers and around 300,000 meter points, we've got a clear ambition to become the number one B2B energy supplier in the UK. We'll achieve this by providing timely and accurate consumption data to our customers, helping them take action on their energy usage, and guiding them through Market-Wide Half-Hourly Settlement. To support this growth, we're recruiting for four Specialist roles within our Data & Metering Services team: Data Services Specialist Metering Services Specialist Billing & Collections Specialist Consumption Validation Specialist All four roles provide analytical and administrative support to internal and external customers, contributing to excellent customer service and process improvement. While the Billing & Collections Specialist and Metering Services Specialist roles are more customer-facing, the Data Services Specialist and Consumption Validation Specialist roles are more focused on data analysis with less direct customer interaction. So, whatever your skills or preference - whether you thrive on building customer relationships or love diving into data - we have a role that's right for you! All the roles are hybrid opportunities, with working days split between home and either our Solihull or Leeds offices (1-2 days per week after induction). Here's what you'll be doing Depending on your role, your responsibilities may include: Coordinating and problem-solving across metering operations, including installations, exchanges, maintenance, and fault resolution. Ensuring timely collection, validation, and estimation of consumption data, supporting both billing and industry settlement. Handling billing and collections queries, working with customers and internal teams to resolve issues and ensure timely payments. Validating and interpreting consumption data, investigating discrepancies, and collaborating with industry agents to maintain accuracy. Reporting on process performance, identifying failures, and recommending improvements to drive efficiency and compliance. Delivering training to team members, sharing expertise, and supporting continuous improvement. Here's what you need to have Experience in a customer service environment, with the ability to investigate and resolve complex issues. Strong analytical skills, with the ability to identify root causes and implement effective solutions. Excellent communication and relationship-building skills with internal and external stakeholders. Organisational skills, with the ability to prioritise workloads in a fast-paced and changing environment. Attention to detail and a commitment to compliance and accuracy. It would be great if you also had Knowledge of energy industry operations, settlement, or metering processes. A proactive, growth-focused mindset with creative problem-solving ability. Here's what you need to know Assessment days will take place between 20th and 31st October. Roles will commence on Monday 8th December, with a full onboarding programme to support your transition. Please only apply if you are available to start on this date. Please note we may close the vacancy before the closing date if we receive a high volume of applications so please apply at your earliest convenience. Why work with us? Award-Winning Workplace - We're proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16-34-year-olds. Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities, and access to 20 flexible benefits with tax/NI savings. Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We're open to discussing how flexibility can work for you. Inclusive & Diverse - We're the only energy company in the Inclusive Top 50 UK Employers. We're also proud winners of Best Employer for Women and Human Company of the Year - recognising our inclusive, people-first culture. Support at Every Stage of Life - We're Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone. Accessible & Supportive - As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum criteria and will make any adjustments needed during the process. Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we'll support your growth every step of the way. At a glance Reference no.: 240182 Closing date: 12/10/2025 Salary: £29,173 - £37,860 Get in touch For more information about the role please contact Natalie at About us E.ON is a privately owned international energy company. Our 75,000 colleagues in 15 countries work daily towards the improvement of technical innovations and user-friendly customer solutions for the new energy world. We are the first large energy company to focus more heavily upon the energy of the future through our three business areas of energy networks, renewable energies and customer solutions. Connect with us E.ON Life Find out more We Are Flexible Find out more We have market leading benefits Find out more We are Better Together Find out more Inclusion It is important to us that people with disabilities have access to a fair application process, providing them with an opportunity to shine. Therefore, our representative body for severely disabled people will be included in the process from an early stage. Please let us know via the application form if you require technical or organisational adjustments during the application process. We will strive to make the required aids available. Should you not be able to apply online and want to speak someone in person, please contact your local recruiter.
Recruit4staff are proud to be representing their client, a leading food manufacturing company in their search for a Production Technician to work in their leading facility in Telford. MUST BE HAPPY TO ATTEND PSYCHOMETRIC TESTING AT FIRST STAGE. For the successful Production Technician our client is offering; Starting salary of £33,733 which rises as experience/competence are signed off, if you can run all processes it can rise to £43,487 (For most this usually takes around 12 months but can be achieved sooner) 4 on 4 off, 12 hour shifts rotating days and nights, 07:25 - 19:35/19:35 - 07:25 Permanent role Benefits Health Cash Plan, tech schemes and many more. Holiday pay based on average hours worked, 5 weeks & 8 Bank Hols after 1st year. Health & Life assurance You will be part of a team working with technology that s always advancing, in a business that s constantly growing and pushing boundaries by liaising with development teams for improvements on standards. As a Production Technician your responsibilities will be: Stay hands-on with the machinery spotting potential faults, investigating issues and problem solving to prevent downtime. Ensure 100% compliance with Food Safety, Quality, and Health & Safety standards. Running the line to standard operating procedures, which include start- up and changeovers. Leading a line with machine operators, training and driving performance. Liaising with development teams for improvements on standards to drive continuous improvement, supporting refining processes to boost productivity. Taking ownership of the production line s performance, ensuring it runs efficiently and is complete control. What our client is looking for in a Production Technician: An individual with a strong technical mindset, who enjoys working with, setting and operating machinery- ESSENTIAL Technically competent to solve problems, taking action to ensure delivery, gaining support to ensure delivery Experience with changeovers/ basic machine maintenance- ESSENTIAL Someone excited by learning new techniques & technology, with a drive for continuous improvements and lean manufacturing. An effective communicator who listens and gives clear instructions, someone who isn t afraid of challenge, gaining support when from experts when needed. Ideally experienced within the food or processing industry although not essential Must be happy/available to attend a numerical and verbal reasoning test- ESSENTIAL Key skills or similar job titles; Production Technician, Process Operator, Process Technician, Quality Inspector, Quality Assurance, QA Technician, Quality Controller, Food Manufacturing, Food Packaging Commutable From; Telford/Shrewsbury/Wolverhampton/Bridgnorth/Cannock/Newport/Market Drayton/Whitchurch For further information about this and other positions please apply now This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited who are operating as a recruitment agency, agent, agencies, employment agency or employment business. IndTel HJ
Oct 02, 2025
Full time
Recruit4staff are proud to be representing their client, a leading food manufacturing company in their search for a Production Technician to work in their leading facility in Telford. MUST BE HAPPY TO ATTEND PSYCHOMETRIC TESTING AT FIRST STAGE. For the successful Production Technician our client is offering; Starting salary of £33,733 which rises as experience/competence are signed off, if you can run all processes it can rise to £43,487 (For most this usually takes around 12 months but can be achieved sooner) 4 on 4 off, 12 hour shifts rotating days and nights, 07:25 - 19:35/19:35 - 07:25 Permanent role Benefits Health Cash Plan, tech schemes and many more. Holiday pay based on average hours worked, 5 weeks & 8 Bank Hols after 1st year. Health & Life assurance You will be part of a team working with technology that s always advancing, in a business that s constantly growing and pushing boundaries by liaising with development teams for improvements on standards. As a Production Technician your responsibilities will be: Stay hands-on with the machinery spotting potential faults, investigating issues and problem solving to prevent downtime. Ensure 100% compliance with Food Safety, Quality, and Health & Safety standards. Running the line to standard operating procedures, which include start- up and changeovers. Leading a line with machine operators, training and driving performance. Liaising with development teams for improvements on standards to drive continuous improvement, supporting refining processes to boost productivity. Taking ownership of the production line s performance, ensuring it runs efficiently and is complete control. What our client is looking for in a Production Technician: An individual with a strong technical mindset, who enjoys working with, setting and operating machinery- ESSENTIAL Technically competent to solve problems, taking action to ensure delivery, gaining support to ensure delivery Experience with changeovers/ basic machine maintenance- ESSENTIAL Someone excited by learning new techniques & technology, with a drive for continuous improvements and lean manufacturing. An effective communicator who listens and gives clear instructions, someone who isn t afraid of challenge, gaining support when from experts when needed. Ideally experienced within the food or processing industry although not essential Must be happy/available to attend a numerical and verbal reasoning test- ESSENTIAL Key skills or similar job titles; Production Technician, Process Operator, Process Technician, Quality Inspector, Quality Assurance, QA Technician, Quality Controller, Food Manufacturing, Food Packaging Commutable From; Telford/Shrewsbury/Wolverhampton/Bridgnorth/Cannock/Newport/Market Drayton/Whitchurch For further information about this and other positions please apply now This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited who are operating as a recruitment agency, agent, agencies, employment agency or employment business. IndTel HJ
Npower Commercial Gas Limited
Solihull, West Midlands
We need everyone's positive energy and innovative thinking to lead the energy transition to net zero. That's why we welcome applications from all backgrounds and experiences and have a range of flexible working options to suit everyone! Specialist - Data & Metering Services npower Business Solutions (nBS) powered by E.ON is our Industrial and Commercial (I&C) business, and a market leader in the B2B energy retail sector. Currently a £6 billion revenue business serving over 60,000 customers and around 300,000 meter points, we've got a clear ambition to become the number one B2B energy supplier in the UK. We'll achieve this by providing timely and accurate consumption data to our customers, helping them take action on their energy usage, and guiding them through Market-Wide Half-Hourly Settlement. To support this growth, we're recruiting for four Specialist roles within our Data & Metering Services team: Data Services Specialist Metering Services Specialist Billing & Collections Specialist Consumption Validation Specialist All four roles provide analytical and administrative support to internal and external customers, contributing to excellent customer service and process improvement. While the Billing & Collections Specialist and Metering Services Specialist roles are more customer-facing, the Data Services Specialist and Consumption Validation Specialist roles are more focused on data analysis with less direct customer interaction. So, whatever your skills or preference - whether you thrive on building customer relationships or love diving into data - we have a role that's right for you! All the roles are hybrid opportunities, with working days split between home and either our Solihull or Leeds offices (1-2 days per week after induction). Here's what you'll be doing Depending on your role, your responsibilities may include: Coordinating and problem-solving across metering operations, including installations, exchanges, maintenance, and fault resolution. Ensuring timely collection, validation, and estimation of consumption data, supporting both billing and industry settlement. Handling billing and collections queries, working with customers and internal teams to resolve issues and ensure timely payments. Validating and interpreting consumption data, investigating discrepancies, and collaborating with industry agents to maintain accuracy. Reporting on process performance, identifying failures, and recommending improvements to drive efficiency and compliance. Delivering training to team members, sharing expertise, and supporting continuous improvement. Here's what you need to have Experience in a customer service environment, with the ability to investigate and resolve complex issues. Strong analytical skills, with the ability to identify root causes and implement effective solutions. Excellent communication and relationship-building skills with internal and external stakeholders. Organisational skills, with the ability to prioritise workloads in a fast-paced and changing environment. Attention to detail and a commitment to compliance and accuracy. It would be great if you also had Knowledge of energy industry operations, settlement, or metering processes. A proactive, growth-focused mindset with creative problem-solving ability. Here's what you need to know Assessment days will take place between 20th and 31st October. Roles will commence on Monday 8th December, with a full onboarding programme to support your transition. Please only apply if you are available to start on this date. Please note we may close the vacancy before the closing date if we receive a high volume of applications so please apply at your earliest convenience. Why work with us? Award-Winning Workplace - We're proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16-34-year-olds. Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities, and access to 20 flexible benefits with tax/NI savings. Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We're open to discussing how flexibility can work for you. Inclusive & Diverse - We're the only energy company in the Inclusive Top 50 UK Employers. We're also proud winners of Best Employer for Women and Human Company of the Year - recognising our inclusive, people-first culture. Support at Every Stage of Life - We're Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone. Accessible & Supportive - As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum criteria and will make any adjustments needed during the process. Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we'll support your growth every step of the way. At a glance Reference no.: 240182 Closing date: 12/10/2025 Salary: £29,173 - £37,860 Get in touch For more information about the role please contact Natalie at About us E.ON is a privately owned international energy company. Our 75,000 colleagues in 15 countries work daily towards the improvement of technical innovations and user-friendly customer solutions for the new energy world. We are the first large energy company to focus more heavily upon the energy of the future through our three business areas of energy networks, renewable energies and customer solutions. Connect with us E.ON Life Find out more We Are Flexible Find out more We have market leading benefits Find out more We are Better Together Find out more Inclusion It is important to us that people with disabilities have access to a fair application process, providing them with an opportunity to shine. Therefore, our representative body for severely disabled people will be included in the process from an early stage. Please let us know via the application form if you require technical or organisational adjustments during the application process. We will strive to make the required aids available. Should you not be able to apply online and want to speak someone in person, please contact your local recruiter.
Oct 02, 2025
Full time
We need everyone's positive energy and innovative thinking to lead the energy transition to net zero. That's why we welcome applications from all backgrounds and experiences and have a range of flexible working options to suit everyone! Specialist - Data & Metering Services npower Business Solutions (nBS) powered by E.ON is our Industrial and Commercial (I&C) business, and a market leader in the B2B energy retail sector. Currently a £6 billion revenue business serving over 60,000 customers and around 300,000 meter points, we've got a clear ambition to become the number one B2B energy supplier in the UK. We'll achieve this by providing timely and accurate consumption data to our customers, helping them take action on their energy usage, and guiding them through Market-Wide Half-Hourly Settlement. To support this growth, we're recruiting for four Specialist roles within our Data & Metering Services team: Data Services Specialist Metering Services Specialist Billing & Collections Specialist Consumption Validation Specialist All four roles provide analytical and administrative support to internal and external customers, contributing to excellent customer service and process improvement. While the Billing & Collections Specialist and Metering Services Specialist roles are more customer-facing, the Data Services Specialist and Consumption Validation Specialist roles are more focused on data analysis with less direct customer interaction. So, whatever your skills or preference - whether you thrive on building customer relationships or love diving into data - we have a role that's right for you! All the roles are hybrid opportunities, with working days split between home and either our Solihull or Leeds offices (1-2 days per week after induction). Here's what you'll be doing Depending on your role, your responsibilities may include: Coordinating and problem-solving across metering operations, including installations, exchanges, maintenance, and fault resolution. Ensuring timely collection, validation, and estimation of consumption data, supporting both billing and industry settlement. Handling billing and collections queries, working with customers and internal teams to resolve issues and ensure timely payments. Validating and interpreting consumption data, investigating discrepancies, and collaborating with industry agents to maintain accuracy. Reporting on process performance, identifying failures, and recommending improvements to drive efficiency and compliance. Delivering training to team members, sharing expertise, and supporting continuous improvement. Here's what you need to have Experience in a customer service environment, with the ability to investigate and resolve complex issues. Strong analytical skills, with the ability to identify root causes and implement effective solutions. Excellent communication and relationship-building skills with internal and external stakeholders. Organisational skills, with the ability to prioritise workloads in a fast-paced and changing environment. Attention to detail and a commitment to compliance and accuracy. It would be great if you also had Knowledge of energy industry operations, settlement, or metering processes. A proactive, growth-focused mindset with creative problem-solving ability. Here's what you need to know Assessment days will take place between 20th and 31st October. Roles will commence on Monday 8th December, with a full onboarding programme to support your transition. Please only apply if you are available to start on this date. Please note we may close the vacancy before the closing date if we receive a high volume of applications so please apply at your earliest convenience. Why work with us? Award-Winning Workplace - We're proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16-34-year-olds. Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities, and access to 20 flexible benefits with tax/NI savings. Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We're open to discussing how flexibility can work for you. Inclusive & Diverse - We're the only energy company in the Inclusive Top 50 UK Employers. We're also proud winners of Best Employer for Women and Human Company of the Year - recognising our inclusive, people-first culture. Support at Every Stage of Life - We're Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone. Accessible & Supportive - As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum criteria and will make any adjustments needed during the process. Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we'll support your growth every step of the way. At a glance Reference no.: 240182 Closing date: 12/10/2025 Salary: £29,173 - £37,860 Get in touch For more information about the role please contact Natalie at About us E.ON is a privately owned international energy company. Our 75,000 colleagues in 15 countries work daily towards the improvement of technical innovations and user-friendly customer solutions for the new energy world. We are the first large energy company to focus more heavily upon the energy of the future through our three business areas of energy networks, renewable energies and customer solutions. Connect with us E.ON Life Find out more We Are Flexible Find out more We have market leading benefits Find out more We are Better Together Find out more Inclusion It is important to us that people with disabilities have access to a fair application process, providing them with an opportunity to shine. Therefore, our representative body for severely disabled people will be included in the process from an early stage. Please let us know via the application form if you require technical or organisational adjustments during the application process. We will strive to make the required aids available. Should you not be able to apply online and want to speak someone in person, please contact your local recruiter.
Customer Support Agent Customer Service / Technical SupportFull Time Permanent Monday to Friday£25,260Hybrid / 3 days in office Job Responsibilities: Handle customer queries via phone, email, and live chat. Place customer orders using mapping tools. Monitor internal systems relevant to the role. Assist other departments, such as sales and consultancy teams, with queries as needed. Recommend suitable products and services to our customers. Leverage internal expertise to coordinate the handling of complex enquiries, ensuring timely resolution to customer satisfaction. Required Skills & Qualifications: Proficiency in Google Drive (Gmail, Docs, Sheets, Slides). CRM experience is preferred but not essential. Excellent written and verbal communication skills. A methodical and logical approach to problem-solving. Ability to work autonomously and as part of a team. High level of accuracy and attention to detail. Basic understanding of GIS is preferred but not essential. Strong customer service skills. Experience in 1st Line Support is advantageous. Join Us! If you have a passion for delivering exceptional customer service and are eager to learn and grow within a dynamic team, we want to hear from you! Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Oct 01, 2025
Full time
Customer Support Agent Customer Service / Technical SupportFull Time Permanent Monday to Friday£25,260Hybrid / 3 days in office Job Responsibilities: Handle customer queries via phone, email, and live chat. Place customer orders using mapping tools. Monitor internal systems relevant to the role. Assist other departments, such as sales and consultancy teams, with queries as needed. Recommend suitable products and services to our customers. Leverage internal expertise to coordinate the handling of complex enquiries, ensuring timely resolution to customer satisfaction. Required Skills & Qualifications: Proficiency in Google Drive (Gmail, Docs, Sheets, Slides). CRM experience is preferred but not essential. Excellent written and verbal communication skills. A methodical and logical approach to problem-solving. Ability to work autonomously and as part of a team. High level of accuracy and attention to detail. Basic understanding of GIS is preferred but not essential. Strong customer service skills. Experience in 1st Line Support is advantageous. Join Us! If you have a passion for delivering exceptional customer service and are eager to learn and grow within a dynamic team, we want to hear from you! Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
