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facilities patient experience manager
Cygnet
Ward Manager
Cygnet
Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it. We are looking for a professional, confident Ward Manager who can lead, inspire & oversee the delivery of the very best care within our CAMHS services at Cygnet Hospital Bury Forestwood. You'll be working 40 hours per week (9am to 5pm , Monday to Friday ) at Cygnet Hospital Bury Forestwood. Cygnet Bury Forestwood offers CAMHS Tier 4 PICU, General Acute and Low Secure services across four wards which provide a defined treatment pathway from admission through to intervention and discharge including rapid assessment and treatment. Each service user has a bedroom with en suite facilities and a range of communal spaces including a gym, laundry, occupational therapy kitchen, therapy garden and woodland walkways down to the Elton Reservoir. In addition there is a diverse educational programme teaching a range of subjects available at the on-site school, Forestwood School, which is registered with the Department for Education. You'll also enjoy shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits - to support you to be happy both in and out of work. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others - every day. Your day-to-day Provide the highest standard of nursing care & be a role model to junior staff Co-ordinate all clinical aspects of the ward & ensure co-operation between clinical departments Implement clinical & administrative policies, procedures & regulations Ensure compliance by others of policies, procedures & regulations Support staff through debriefs, appraisals, training, meetings & development of evidence/ research-based practice Participate in the manager's on-call system to provide the first point of contact for ward-based staff, outside of normal working hours Lead by example to ensure consistently high standards of clinical care & documentation Why Cygnet? We offer you: Salary: £58,920 per annum NHS & employee discount scheme Free meals on shift Free parking Bespoke career pathways Plus much more You are: An experienced RMN or RNLD with a current Pin Number, you'll have at least two years' experience, ideally within a CAMHS setting. Committed to delivering improvement strategies across all aspects of clinical service provision Familiar with in an inpatient setting. Experienced in managing change, leadership initiatives, motivating & developing others Open, compassionate, honest & resilient Capable of undertaking audits, developing, following-up & ensuring completion of action plans Well informed of the Mental Health Act 1983 & the latest nursing practices Focused on patient recovery to monitor, manage & reduce risk Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you'll have the chance to make a real impact on patients, service users & their families. What next? If you care about making a difference - we want to talk to you. Click the button to apply
Jun 15, 2026
Full time
Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it. We are looking for a professional, confident Ward Manager who can lead, inspire & oversee the delivery of the very best care within our CAMHS services at Cygnet Hospital Bury Forestwood. You'll be working 40 hours per week (9am to 5pm , Monday to Friday ) at Cygnet Hospital Bury Forestwood. Cygnet Bury Forestwood offers CAMHS Tier 4 PICU, General Acute and Low Secure services across four wards which provide a defined treatment pathway from admission through to intervention and discharge including rapid assessment and treatment. Each service user has a bedroom with en suite facilities and a range of communal spaces including a gym, laundry, occupational therapy kitchen, therapy garden and woodland walkways down to the Elton Reservoir. In addition there is a diverse educational programme teaching a range of subjects available at the on-site school, Forestwood School, which is registered with the Department for Education. You'll also enjoy shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits - to support you to be happy both in and out of work. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others - every day. Your day-to-day Provide the highest standard of nursing care & be a role model to junior staff Co-ordinate all clinical aspects of the ward & ensure co-operation between clinical departments Implement clinical & administrative policies, procedures & regulations Ensure compliance by others of policies, procedures & regulations Support staff through debriefs, appraisals, training, meetings & development of evidence/ research-based practice Participate in the manager's on-call system to provide the first point of contact for ward-based staff, outside of normal working hours Lead by example to ensure consistently high standards of clinical care & documentation Why Cygnet? We offer you: Salary: £58,920 per annum NHS & employee discount scheme Free meals on shift Free parking Bespoke career pathways Plus much more You are: An experienced RMN or RNLD with a current Pin Number, you'll have at least two years' experience, ideally within a CAMHS setting. Committed to delivering improvement strategies across all aspects of clinical service provision Familiar with in an inpatient setting. Experienced in managing change, leadership initiatives, motivating & developing others Open, compassionate, honest & resilient Capable of undertaking audits, developing, following-up & ensuring completion of action plans Well informed of the Mental Health Act 1983 & the latest nursing practices Focused on patient recovery to monitor, manage & reduce risk Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you'll have the chance to make a real impact on patients, service users & their families. What next? If you care about making a difference - we want to talk to you. Click the button to apply
GLL
Customer Service Advisor
GLL City, Belfast
GLL is looking for Customer Service Advisors to join our rapidly expanding team in GLL Customer Service Centre. If you have the skills and ambition to join us as a Customer Service Advisor, there has never been a more exciting time to join us. This is more than just a Customer Service Advisor job, it's a career. GLL Customer Service Advisors go the extra mile to delight customers, always striving for the highest level of first contact resolution and quality assurance. To succeed as a Customer Service Advisor at GLL, you will be a self-motivated, results-driven individual who has excellent verbal and written communication skills. You'll have a real passion for delivering the best service you can by listening and supporting customers who are in need of help or advice. Our Customer Service Advisors enjoy working in a fast-paced environment where every day is different and get a real buzz from providing solutions to every problem. We are looking for Customer Service Advisors, and you can choose your hours between 16 and 39 per week. Shift rotations for Customer Service Advisors includes evenings and weekends. We aren't just another contact centre where you are expected to work against aggressive sales targets. We are a customer service centre, and your job is to have great conversations with our customers! Induction and Training: You will receive a three-week full-time, interactive induction training programme including visits to our leisure facilities, system training, and meeting the team. Full attendance is required to complete the induction training. What you'll do: Connect with customers via telephone, email, and web chat; always ensuring that customer requests are dealt with professionally and courteously by listening patiently, empathising with the customer where appropriate, and demonstrating a real desire to help and support them. Make the most of each interaction, using the opportunity to identify customer needs and find solutions, ensuring you put the customer at the heart of the process and maintain strong quality output. Take ownership of your own performance, always challenging yourself to be the best you can be and being proactive around your own development and growth. What you need: A can-do attitude. Passion and personality. Be a great team player. Passionate about service - always looking to deliver the best possible service you can at every opportunity. Minimum of 12 months experience in a face-to-face customer service environment or within a contact centre, within the last five years. Strong verbal and written communication skills. Great listening skills supported by a warm, friendly, and confident manner. Computer literate, able to use Microsoft packages. Flexible approach to tasks and workload. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: Full and part time positions available. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet. About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time. A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing o
Jun 13, 2026
Full time
GLL is looking for Customer Service Advisors to join our rapidly expanding team in GLL Customer Service Centre. If you have the skills and ambition to join us as a Customer Service Advisor, there has never been a more exciting time to join us. This is more than just a Customer Service Advisor job, it's a career. GLL Customer Service Advisors go the extra mile to delight customers, always striving for the highest level of first contact resolution and quality assurance. To succeed as a Customer Service Advisor at GLL, you will be a self-motivated, results-driven individual who has excellent verbal and written communication skills. You'll have a real passion for delivering the best service you can by listening and supporting customers who are in need of help or advice. Our Customer Service Advisors enjoy working in a fast-paced environment where every day is different and get a real buzz from providing solutions to every problem. We are looking for Customer Service Advisors, and you can choose your hours between 16 and 39 per week. Shift rotations for Customer Service Advisors includes evenings and weekends. We aren't just another contact centre where you are expected to work against aggressive sales targets. We are a customer service centre, and your job is to have great conversations with our customers! Induction and Training: You will receive a three-week full-time, interactive induction training programme including visits to our leisure facilities, system training, and meeting the team. Full attendance is required to complete the induction training. What you'll do: Connect with customers via telephone, email, and web chat; always ensuring that customer requests are dealt with professionally and courteously by listening patiently, empathising with the customer where appropriate, and demonstrating a real desire to help and support them. Make the most of each interaction, using the opportunity to identify customer needs and find solutions, ensuring you put the customer at the heart of the process and maintain strong quality output. Take ownership of your own performance, always challenging yourself to be the best you can be and being proactive around your own development and growth. What you need: A can-do attitude. Passion and personality. Be a great team player. Passionate about service - always looking to deliver the best possible service you can at every opportunity. Minimum of 12 months experience in a face-to-face customer service environment or within a contact centre, within the last five years. Strong verbal and written communication skills. Great listening skills supported by a warm, friendly, and confident manner. Computer literate, able to use Microsoft packages. Flexible approach to tasks and workload. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: Full and part time positions available. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet. About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time. A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing o
Hays
Soft Services Manager
Hays Oxford, Oxfordshire
Soft Services Manager, Housekeeping, PFI Hospital site in Oxford Your new company An established facilities services provider is working with a major healthcare site to appoint an experienced Soft FM Manager. This is a high-impact operational leadership role, managing large frontline teams and ensuring compliant, high-quality service delivery within a complex healthcare setting. Your new role Reporting into a senior leader within Soft FM, you will take ownership of domestic, porterage and security services, leading teams to create safe, clean and welcoming environments for patients, staff and visitors. This position has responsibility for a sizeable, multi-shift workforce and a significant soft services budget. You'll be a visible, hands-on leader, balancing people management, client engagement and performance compliance across a live healthcare contract. Key focus areas include: Operational excellence Team engagement and development SLA and compliance delivery Client and stakeholder relationships Health & safety leadership Key Responsibilities: Lead, motivate and develop large operational teams across cleaning, porterage and security services Ensure services consistently meet contractual SLAs and healthcare compliance standards Plan and resource service delivery, including managing contingencies Monitor performance, trends and KPIs, driving continuous improvement Manage budgets, labour hours and forecasts Oversee recruitment, training, absence management, retention and conduct Maintain strong client relationships and act as an escalation point when required Ensure compliance with health & safety, COSHH and relevant legislation Support a positive, inclusive workplace culture aligned to organisational values What you'll need to succeed Essential: Strong people leadership experience within facilities or services IOSH Managing Safely (or equivalent) Ability to manage workloads, rotas and performance against contractual demands Confident communicator with strong stakeholder management skills Desirable: Experience within healthcare or similarly regulated environments Project or change management exposure Understanding of COSHH SIA Frontline Licence (or willingness to apply) What you'll get in return Opportunity to lead a large, established team on a flagship healthcare contract High-profile role with visibility at senior management level Values-led organisation with a strong focus on safety, teamwork and integrity Initial interim contract with potential for long-term career development within a growing facilities services business What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 13, 2026
Seasonal
Soft Services Manager, Housekeeping, PFI Hospital site in Oxford Your new company An established facilities services provider is working with a major healthcare site to appoint an experienced Soft FM Manager. This is a high-impact operational leadership role, managing large frontline teams and ensuring compliant, high-quality service delivery within a complex healthcare setting. Your new role Reporting into a senior leader within Soft FM, you will take ownership of domestic, porterage and security services, leading teams to create safe, clean and welcoming environments for patients, staff and visitors. This position has responsibility for a sizeable, multi-shift workforce and a significant soft services budget. You'll be a visible, hands-on leader, balancing people management, client engagement and performance compliance across a live healthcare contract. Key focus areas include: Operational excellence Team engagement and development SLA and compliance delivery Client and stakeholder relationships Health & safety leadership Key Responsibilities: Lead, motivate and develop large operational teams across cleaning, porterage and security services Ensure services consistently meet contractual SLAs and healthcare compliance standards Plan and resource service delivery, including managing contingencies Monitor performance, trends and KPIs, driving continuous improvement Manage budgets, labour hours and forecasts Oversee recruitment, training, absence management, retention and conduct Maintain strong client relationships and act as an escalation point when required Ensure compliance with health & safety, COSHH and relevant legislation Support a positive, inclusive workplace culture aligned to organisational values What you'll need to succeed Essential: Strong people leadership experience within facilities or services IOSH Managing Safely (or equivalent) Ability to manage workloads, rotas and performance against contractual demands Confident communicator with strong stakeholder management skills Desirable: Experience within healthcare or similarly regulated environments Project or change management exposure Understanding of COSHH SIA Frontline Licence (or willingness to apply) What you'll get in return Opportunity to lead a large, established team on a flagship healthcare contract High-profile role with visibility at senior management level Values-led organisation with a strong focus on safety, teamwork and integrity Initial interim contract with potential for long-term career development within a growing facilities services business What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Sue Ross Recruitment Ltd
Estates Manager
Sue Ross Recruitment Ltd City, Sheffield
Sue Ross Recruitment are delighted to be working exclusively with St Luke s Hospice to recruit an experienced and motivated Estates Manager. This is a senior, hands-on leadership role where you will take responsibility for ensuring the hospice estate is safe, compliant, efficient and fit for purpose across multiple sites. You will play a key role in supporting the delivery of high-quality care by maintaining excellent facilities and infrastructure. Key Responsibilities Leadership & Strategy Lead, motivate and develop the Estates and Housekeeping teams Plan and allocate resources across multiple sites Manage budgets and identify efficiency opportunities Contribute to wider organisational strategy and leadership Estates & Maintenance Oversee Planned Preventative Maintenance (PPM) and reactive maintenance Maintain asset registers and estates data Ensure all buildings, plant and infrastructure are compliant and safe Manage refurbishment, improvement and minor works projects Oversee fleet and emergency response planning Compliance & Health & Safety Ensure full compliance with all relevant legislation (H&S, Fire Safety, COSHH, Legionella, etc.) Maintain risk assessments, audits and statutory inspections Promote a proactive health & safety culture Projects & Sustainability Support estate development projects and office moves Contribute to sustainability and energy efficiency initiatives Provide Estates support for key hospice events About You Essential Significant experience in estates/facilities management in a multi-site environment Strong knowledge of statutory compliance and health & safety regulations Experience managing PPM, reactive maintenance, and asset systems Proven leadership and people management skills Experience managing budgets, contractors, and projects Confident using CAFM or similar systems Desirable Experience within healthcare, hospice or charitable environments Relevant professional qualifications (e.g. IWFM, HNC/HND, or similar) IOSH or NEBOSH qualification Experience driving sustainability initiatives Why Join St Luke s Hospice? St Luke s offers more than just a job this is an opportunity to make a real difference. You ll be part of a compassionate organisation committed to providing outstanding care, with access to: A supportive and inclusive working environment Ongoing training and development opportunities Competitive salary and benefits The chance to contribute to meaningful work impacting patients and families Important Application Information Sue Ross Recruitment are working exclusively with St Luke s Hospice on this vacancy. We kindly request that applicants do not contact St Luke s Hospice directly, as all applications and enquiries are being managed solely by Sue Ross Recruitment. Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.
Jun 12, 2026
Full time
Sue Ross Recruitment are delighted to be working exclusively with St Luke s Hospice to recruit an experienced and motivated Estates Manager. This is a senior, hands-on leadership role where you will take responsibility for ensuring the hospice estate is safe, compliant, efficient and fit for purpose across multiple sites. You will play a key role in supporting the delivery of high-quality care by maintaining excellent facilities and infrastructure. Key Responsibilities Leadership & Strategy Lead, motivate and develop the Estates and Housekeeping teams Plan and allocate resources across multiple sites Manage budgets and identify efficiency opportunities Contribute to wider organisational strategy and leadership Estates & Maintenance Oversee Planned Preventative Maintenance (PPM) and reactive maintenance Maintain asset registers and estates data Ensure all buildings, plant and infrastructure are compliant and safe Manage refurbishment, improvement and minor works projects Oversee fleet and emergency response planning Compliance & Health & Safety Ensure full compliance with all relevant legislation (H&S, Fire Safety, COSHH, Legionella, etc.) Maintain risk assessments, audits and statutory inspections Promote a proactive health & safety culture Projects & Sustainability Support estate development projects and office moves Contribute to sustainability and energy efficiency initiatives Provide Estates support for key hospice events About You Essential Significant experience in estates/facilities management in a multi-site environment Strong knowledge of statutory compliance and health & safety regulations Experience managing PPM, reactive maintenance, and asset systems Proven leadership and people management skills Experience managing budgets, contractors, and projects Confident using CAFM or similar systems Desirable Experience within healthcare, hospice or charitable environments Relevant professional qualifications (e.g. IWFM, HNC/HND, or similar) IOSH or NEBOSH qualification Experience driving sustainability initiatives Why Join St Luke s Hospice? St Luke s offers more than just a job this is an opportunity to make a real difference. You ll be part of a compassionate organisation committed to providing outstanding care, with access to: A supportive and inclusive working environment Ongoing training and development opportunities Competitive salary and benefits The chance to contribute to meaningful work impacting patients and families Important Application Information Sue Ross Recruitment are working exclusively with St Luke s Hospice on this vacancy. We kindly request that applicants do not contact St Luke s Hospice directly, as all applications and enquiries are being managed solely by Sue Ross Recruitment. Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.
Boden Group
Mechanical Project Manager
Boden Group Wakefield, Yorkshire
Are you an experienced Mechanical Project Manager looking to lead complex healthcare and building services projects? We are recruiting for a Mechanical Project Manager to join a global leader in Facilities Management and Energy Services, delivering a portfolio of lifecycle, refurbishment, variation, and minor capital projects across a large healthcare estate in West Yorkshire. This is an excellent opportunity for a mechanically biased project professional to work on critical infrastructure projects, ensuring compliance, operational continuity and high-quality project delivery within a live hospital environment. The Role As Mechanical Project Manager, you will be responsible for managing mechanical building services projects from initial concept through to commissioning and handover. Key responsibilities include: Managing lifecycle replacement, variation works, and minor capital projects across a healthcare estate. Leading projects from design development through procurement, installation, commissioning, and completion. Ensuring compliance with NHS standards, HTM guidance, statutory regulations, and PFI contractual requirements. Managing contractors, consultants, and specialist supply chain partners. Coordinating project delivery to minimise disruption to clinical and patient services. Producing project documentation including specifications, programmes, risk assessments, and technical reports. Monitoring project budgets, costs, and programme performance. Engaging with stakeholders across estates, facilities, clinical teams, and senior management. Providing technical expertise on mechanical building services systems and infrastructure. About You To be successful in this Mechanical Project Manager role, you'll have: Proven experience delivering mechanical projects within healthcare, critical environments, facilities management, or building services. Strong knowledge of HVAC systems, ventilation, heating, chilled water systems, pipework services, and medical gas installations. Understanding of NHS Estates requirements, HTM guidance, statutory compliance, and health & safety regulations. Experience managing projects within occupied or operational environments. Excellent stakeholder management and communication skills. Strong commercial awareness with experience managing project budgets and contractors. Ability to produce and review technical documentation and project reports. Desirable: HNC/HND or Degree in Mechanical Engineering or Building Services Engineering. Project Management qualification (APM, PRINCE2 or equivalent). Experience working within PFI healthcare contracts. What's in it for You? You'll be joining one of the world's leading facilities management organisations, delivering innovative engineering solutions across healthcare, commercial, industrial and public sector environments. Benefits include: £55,000 per annum salary. Annual performance bonus (5%). 25 days annual leave plus bank holidays. Employee assistance programme. Health and wellbeing initiatives. Ongoing training and career development opportunities. Opportunity to work on critical NHS infrastructure projects. Apply Now If you're a Mechanical Project Manager, Building Services Project Manager, Healthcare Project Manager, or HVAC Project Manager looking for your next challenge in West Yorkshire , we'd love to hear from you. Click Apply Now to send your CV to Alfie Young. Interviews are taking place immediately, so apply today to avoid missing out.
Jun 11, 2026
Full time
Are you an experienced Mechanical Project Manager looking to lead complex healthcare and building services projects? We are recruiting for a Mechanical Project Manager to join a global leader in Facilities Management and Energy Services, delivering a portfolio of lifecycle, refurbishment, variation, and minor capital projects across a large healthcare estate in West Yorkshire. This is an excellent opportunity for a mechanically biased project professional to work on critical infrastructure projects, ensuring compliance, operational continuity and high-quality project delivery within a live hospital environment. The Role As Mechanical Project Manager, you will be responsible for managing mechanical building services projects from initial concept through to commissioning and handover. Key responsibilities include: Managing lifecycle replacement, variation works, and minor capital projects across a healthcare estate. Leading projects from design development through procurement, installation, commissioning, and completion. Ensuring compliance with NHS standards, HTM guidance, statutory regulations, and PFI contractual requirements. Managing contractors, consultants, and specialist supply chain partners. Coordinating project delivery to minimise disruption to clinical and patient services. Producing project documentation including specifications, programmes, risk assessments, and technical reports. Monitoring project budgets, costs, and programme performance. Engaging with stakeholders across estates, facilities, clinical teams, and senior management. Providing technical expertise on mechanical building services systems and infrastructure. About You To be successful in this Mechanical Project Manager role, you'll have: Proven experience delivering mechanical projects within healthcare, critical environments, facilities management, or building services. Strong knowledge of HVAC systems, ventilation, heating, chilled water systems, pipework services, and medical gas installations. Understanding of NHS Estates requirements, HTM guidance, statutory compliance, and health & safety regulations. Experience managing projects within occupied or operational environments. Excellent stakeholder management and communication skills. Strong commercial awareness with experience managing project budgets and contractors. Ability to produce and review technical documentation and project reports. Desirable: HNC/HND or Degree in Mechanical Engineering or Building Services Engineering. Project Management qualification (APM, PRINCE2 or equivalent). Experience working within PFI healthcare contracts. What's in it for You? You'll be joining one of the world's leading facilities management organisations, delivering innovative engineering solutions across healthcare, commercial, industrial and public sector environments. Benefits include: £55,000 per annum salary. Annual performance bonus (5%). 25 days annual leave plus bank holidays. Employee assistance programme. Health and wellbeing initiatives. Ongoing training and career development opportunities. Opportunity to work on critical NHS infrastructure projects. Apply Now If you're a Mechanical Project Manager, Building Services Project Manager, Healthcare Project Manager, or HVAC Project Manager looking for your next challenge in West Yorkshire , we'd love to hear from you. Click Apply Now to send your CV to Alfie Young. Interviews are taking place immediately, so apply today to avoid missing out.
Jazz Pharmaceuticals
Key Account Manager - South East
Jazz Pharmaceuticals Croydon, London
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: • The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). • The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. • The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues. • The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote the haematology products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP's involved in the patient journey. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes. Partner effectively with Medical & Medical Science Liaison colleagues. Profiling (and regular updating of) key customers and accounts into currently available CRM system. Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. Measures of success • Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). • Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). Required Knowledge, Skills, and Abilities • Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. • Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. • Previous knowledge and experience of disease area preferred but not essential. • Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. • Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. • Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. • Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. • Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. • Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. • Proficient IT skills in all business-related packages such as MS office. • Experience in the utilisation of CRM tools. • Demonstrable ability to engage with customers using multi-channel approaches and platforms. Required/Preferred Education and Licenses • Life Sciences Graduate or equivalent. • ABPI examination pass • Fully valid driving license Description of Physical Demands • Responsibilities may require working outside of "normal" hours to meet business demands. • The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. • The incumbent must reside within the territory of their responsibility. • Remote and multi-channel engagement will require home office working for some of the time. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 08, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: • The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). • The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. • The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues. • The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote the haematology products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP's involved in the patient journey. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes. Partner effectively with Medical & Medical Science Liaison colleagues. Profiling (and regular updating of) key customers and accounts into currently available CRM system. Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. Measures of success • Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). • Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). Required Knowledge, Skills, and Abilities • Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. • Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. • Previous knowledge and experience of disease area preferred but not essential. • Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. • Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. • Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. • Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. • Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. • Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. • Proficient IT skills in all business-related packages such as MS office. • Experience in the utilisation of CRM tools. • Demonstrable ability to engage with customers using multi-channel approaches and platforms. Required/Preferred Education and Licenses • Life Sciences Graduate or equivalent. • ABPI examination pass • Fully valid driving license Description of Physical Demands • Responsibilities may require working outside of "normal" hours to meet business demands. • The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. • The incumbent must reside within the territory of their responsibility. • Remote and multi-channel engagement will require home office working for some of the time. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Jazz Pharmaceuticals
Key Account Manager - South East
Jazz Pharmaceuticals Ilford, Essex
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: • The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). • The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. • The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues. • The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote the haematology products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP's involved in the patient journey. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes. Partner effectively with Medical & Medical Science Liaison colleagues. Profiling (and regular updating of) key customers and accounts into currently available CRM system. Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. Measures of success • Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). • Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). Required Knowledge, Skills, and Abilities • Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. • Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. • Previous knowledge and experience of disease area preferred but not essential. • Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. • Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. • Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. • Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. • Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. • Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. • Proficient IT skills in all business-related packages such as MS office. • Experience in the utilisation of CRM tools. • Demonstrable ability to engage with customers using multi-channel approaches and platforms. Required/Preferred Education and Licenses • Life Sciences Graduate or equivalent. • ABPI examination pass • Fully valid driving license Description of Physical Demands • Responsibilities may require working outside of "normal" hours to meet business demands. • The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. • The incumbent must reside within the territory of their responsibility. • Remote and multi-channel engagement will require home office working for some of the time. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 08, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: • The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). • The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. • The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues. • The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote the haematology products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP's involved in the patient journey. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes. Partner effectively with Medical & Medical Science Liaison colleagues. Profiling (and regular updating of) key customers and accounts into currently available CRM system. Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. Measures of success • Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). • Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). Required Knowledge, Skills, and Abilities • Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. • Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. • Previous knowledge and experience of disease area preferred but not essential. • Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. • Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. • Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. • Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. • Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. • Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. • Proficient IT skills in all business-related packages such as MS office. • Experience in the utilisation of CRM tools. • Demonstrable ability to engage with customers using multi-channel approaches and platforms. Required/Preferred Education and Licenses • Life Sciences Graduate or equivalent. • ABPI examination pass • Fully valid driving license Description of Physical Demands • Responsibilities may require working outside of "normal" hours to meet business demands. • The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. • The incumbent must reside within the territory of their responsibility. • Remote and multi-channel engagement will require home office working for some of the time. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Jazz Pharmaceuticals
Key Account Manager - South East
Jazz Pharmaceuticals Harrow, Middlesex
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: • The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). • The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. • The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues. • The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote the haematology products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP's involved in the patient journey. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes. Partner effectively with Medical & Medical Science Liaison colleagues. Profiling (and regular updating of) key customers and accounts into currently available CRM system. Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. Measures of success • Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). • Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). Required Knowledge, Skills, and Abilities • Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. • Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. • Previous knowledge and experience of disease area preferred but not essential. • Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. • Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. • Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. • Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. • Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. • Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. • Proficient IT skills in all business-related packages such as MS office. • Experience in the utilisation of CRM tools. • Demonstrable ability to engage with customers using multi-channel approaches and platforms. Required/Preferred Education and Licenses • Life Sciences Graduate or equivalent. • ABPI examination pass • Fully valid driving license Description of Physical Demands • Responsibilities may require working outside of "normal" hours to meet business demands. • The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. • The incumbent must reside within the territory of their responsibility. • Remote and multi-channel engagement will require home office working for some of the time. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 08, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: • The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). • The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. • The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues. • The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote the haematology products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP's involved in the patient journey. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes. Partner effectively with Medical & Medical Science Liaison colleagues. Profiling (and regular updating of) key customers and accounts into currently available CRM system. Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. Measures of success • Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). • Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). Required Knowledge, Skills, and Abilities • Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. • Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. • Previous knowledge and experience of disease area preferred but not essential. • Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. • Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. • Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. • Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. • Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. • Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. • Proficient IT skills in all business-related packages such as MS office. • Experience in the utilisation of CRM tools. • Demonstrable ability to engage with customers using multi-channel approaches and platforms. Required/Preferred Education and Licenses • Life Sciences Graduate or equivalent. • ABPI examination pass • Fully valid driving license Description of Physical Demands • Responsibilities may require working outside of "normal" hours to meet business demands. • The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. • The incumbent must reside within the territory of their responsibility. • Remote and multi-channel engagement will require home office working for some of the time. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Jazz Pharmaceuticals
Senior Scientist, Pharmaceutical Development
Jazz Pharmaceuticals Sittingbourne, Kent
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: A key contributor within the Team, having the following responsibility and accountability. Responsible for planning, execution and reporting of all aspects of project related work. Hands on approach to all aspects of work to ensure mentorship and team strength is achieved. Achievement of all departmental and project related goals in a timely manner. Accountable for applying appropriate scientific rigor, building in quality and managing risk to ensure good quality, scientific outcomes. Demonstration of collaborative and positive behaviors. An appropriate level of knowledge and experience will be required to mentor junior team members and provide key scientific expertise as input to various projects within the department in support of functional matrix teams for robust, phase appropriate development of oral liquid and solid dosage drug products. Essential Functions/Responsibilities Maintain and provide in-depth knowledge and expertise on the drug development process and relevant new technologies. Practical and theoretical understanding in a range of scientific skills and technologies associated with drug substance and drug product development/ manufacture at all lifecycle stages. Demonstrate competency and innovation on a range of complex skills and instruments, associated with the characterisation of oral liquid and solid dosage forms. Contribute toward process driven continuous improvement initiatives with consideration for the team, the department, and the company. Record and review all experimental outcomes in an appropriate format and support junior scientists to ensure the same high standards are maintained across the team. Lead and mentor in the design of protocols and experimental work Report and communicate project outcomes in an appropriate manner. Identify and resolve promptly any problems occurring at any phase of a study, escalating to the line manager where necessary. Maintain all areas of the laboratory in a safe, clean and tidy state. Maintain a safety first approach and ensure that cGxP is followed at all times. Ensure training record is maintained to cGxP. Ensure all applicable quality measures are met and adhered to. Assist in the creation and maintenance of all relevant cGxP documents. The role holder is responsible for maintaining cGxP and Health and Safety Knowledge relevant to the role. Write or constructively review S.O.P's, Protocols, technical reports, risk assessments as required. Required Knowledge, Skills, and Abilities Relevant working knowledge of material science principles applied to pharmaceutical development, including excipient functionality, solid-state characterization, and stability. Experience with material characterization techniques such as DSC, TGA, XRPD, SEM, Microscopy, particle size analysis, and rheology. Understanding of material properties and their impact on drug product performance, manufacturability, and lifecycle development. Knowledge of regulatory expectations related to material science in pharmaceutical development (e.g., ICH guidelines, compendial standards). Demonstrated experience in supporting drug substance, formulation and process development through material science insights. Ability to troubleshoot technical issues related to material attributes and propose science-based solutions. Proven communication skills, including technical writing, presentation of complex data, and cross-functional collaboration. Authorship of technical documentation, including material risk assessments, characterization reports, and regulatory submission content. Ability to coach and mentor junior scientists and contribute to capability building within the team. Required/Preferred Education and Licenses Degree plus appropriate industry experience or PhD in a relevant field with appropriate industry experience. Awareness of risk management principles desirable. Awareness of project management principles desirable. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 08, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: A key contributor within the Team, having the following responsibility and accountability. Responsible for planning, execution and reporting of all aspects of project related work. Hands on approach to all aspects of work to ensure mentorship and team strength is achieved. Achievement of all departmental and project related goals in a timely manner. Accountable for applying appropriate scientific rigor, building in quality and managing risk to ensure good quality, scientific outcomes. Demonstration of collaborative and positive behaviors. An appropriate level of knowledge and experience will be required to mentor junior team members and provide key scientific expertise as input to various projects within the department in support of functional matrix teams for robust, phase appropriate development of oral liquid and solid dosage drug products. Essential Functions/Responsibilities Maintain and provide in-depth knowledge and expertise on the drug development process and relevant new technologies. Practical and theoretical understanding in a range of scientific skills and technologies associated with drug substance and drug product development/ manufacture at all lifecycle stages. Demonstrate competency and innovation on a range of complex skills and instruments, associated with the characterisation of oral liquid and solid dosage forms. Contribute toward process driven continuous improvement initiatives with consideration for the team, the department, and the company. Record and review all experimental outcomes in an appropriate format and support junior scientists to ensure the same high standards are maintained across the team. Lead and mentor in the design of protocols and experimental work Report and communicate project outcomes in an appropriate manner. Identify and resolve promptly any problems occurring at any phase of a study, escalating to the line manager where necessary. Maintain all areas of the laboratory in a safe, clean and tidy state. Maintain a safety first approach and ensure that cGxP is followed at all times. Ensure training record is maintained to cGxP. Ensure all applicable quality measures are met and adhered to. Assist in the creation and maintenance of all relevant cGxP documents. The role holder is responsible for maintaining cGxP and Health and Safety Knowledge relevant to the role. Write or constructively review S.O.P's, Protocols, technical reports, risk assessments as required. Required Knowledge, Skills, and Abilities Relevant working knowledge of material science principles applied to pharmaceutical development, including excipient functionality, solid-state characterization, and stability. Experience with material characterization techniques such as DSC, TGA, XRPD, SEM, Microscopy, particle size analysis, and rheology. Understanding of material properties and their impact on drug product performance, manufacturability, and lifecycle development. Knowledge of regulatory expectations related to material science in pharmaceutical development (e.g., ICH guidelines, compendial standards). Demonstrated experience in supporting drug substance, formulation and process development through material science insights. Ability to troubleshoot technical issues related to material attributes and propose science-based solutions. Proven communication skills, including technical writing, presentation of complex data, and cross-functional collaboration. Authorship of technical documentation, including material risk assessments, characterization reports, and regulatory submission content. Ability to coach and mentor junior scientists and contribute to capability building within the team. Required/Preferred Education and Licenses Degree plus appropriate industry experience or PhD in a relevant field with appropriate industry experience. Awareness of risk management principles desirable. Awareness of project management principles desirable. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Jazz Pharmaceuticals
Senior Key Account Manager, Scotland and Northern Ireland
Jazz Pharmaceuticals
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The role of the Key Account Manager is to promote (in-person and virtually) the Jazz product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our products. They are accountable for achieving sales and related performance targets (as defined by the management team) within the changing NHS structure. The Senior Key Account manager will partner with the cross-functional team to orchestrate a multi-channel approach to deliver value to NHS stakeholders leading to effective reach, partnership, and ongoing engagement. They will display role model behaviours in terms of cross functional collaboration with other team members including but not limited to their MSL, and members of the head office team. They will engage clinical customers in peer-to-peer clinical advocacy and effectively use all the multi-channel platforms using the appropriate technology in a hybrid capacity. They will also partner effectively with the medical team and their local Medical Science Liaison colleague to ensure high quality scientific engagement and education. They will look for opportunities to use their own territory advocates nationwide to support other KAMs in achievement of their local objectives. The Senior Key Account Manager will support the Sales Director (SD)in the implementation of critical projects such as Key Account Excellence .They will work with the SD to implement new ways of working in the pursuit of excellence and will display leadership behaviours that encourage the adoption of new initiatives by the team. The Senior Key Account Manager will take responsibility for additional projects as needed such leadership of team meetings and organisation of training required by the KAM team. The Senior KAM will demonstrate their leadership ability by actively sharing insights and best practices across the team and consistently find opportunities to contribute to the effectiveness of others. The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-functional JAZZ team, including both field based and head office-based colleagues. The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in Jazz products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours at a consistently high level. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use product appropriate patients beyond their own territory Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Demonstrates comprehensive knowledge to customers and internal team members, of Jazz products, the therapy area and other approved treatments and looks for opportunities to improve KAM team knowledge and skills Works with support from the SD to create interventions that can achieve improved knowledge and skills in the KAM team Creates impact by owning flexible and responsive high-quality, customer-focussed account plans which embrace mindset, needs and concerns of customers and engage based on a multi-channel approach: Embraces Key Account Excellence and role models cross functional working behaviours with other territory and head office colleagues Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Role Models the effective use of all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Applies a broad range of analytical tools and skills in evaluating data; identifies potential challenges and threats - and supports the team in application of these tools Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies Account and locality pathway challenges and opportunities. Works closely with the all internal stakeholders on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Responsible for the implementation of the territory and key account plans. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes to include up to date Jazz Learns and any mandated training Work closely with the Sales Director to support national implementation of critical business project Demonstrates a strong commitment to the Business Unit strategy and direction; proactively identifies and communicates ideas, and develops strategies for one's accounts in alignment with the defined direction Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to the effectiveness of other Partner effectively with the medical team and Medical Science Liaison colleague Profiling (and regular updating of) key customers and accounts into currently available CRM system Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures Measures of success Delivers sales and related objectives against territory targets and contributes to national and team target Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan Required Knowledge, Skills, and Abilities Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. Previous knowledge and experience of disease area preferred. Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS structure, funding flows and pathways. Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. Proficient IT skills in all business-related packages such as MS office . click apply for full job details
Oct 08, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The role of the Key Account Manager is to promote (in-person and virtually) the Jazz product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our products. They are accountable for achieving sales and related performance targets (as defined by the management team) within the changing NHS structure. The Senior Key Account manager will partner with the cross-functional team to orchestrate a multi-channel approach to deliver value to NHS stakeholders leading to effective reach, partnership, and ongoing engagement. They will display role model behaviours in terms of cross functional collaboration with other team members including but not limited to their MSL, and members of the head office team. They will engage clinical customers in peer-to-peer clinical advocacy and effectively use all the multi-channel platforms using the appropriate technology in a hybrid capacity. They will also partner effectively with the medical team and their local Medical Science Liaison colleague to ensure high quality scientific engagement and education. They will look for opportunities to use their own territory advocates nationwide to support other KAMs in achievement of their local objectives. The Senior Key Account Manager will support the Sales Director (SD)in the implementation of critical projects such as Key Account Excellence .They will work with the SD to implement new ways of working in the pursuit of excellence and will display leadership behaviours that encourage the adoption of new initiatives by the team. The Senior Key Account Manager will take responsibility for additional projects as needed such leadership of team meetings and organisation of training required by the KAM team. The Senior KAM will demonstrate their leadership ability by actively sharing insights and best practices across the team and consistently find opportunities to contribute to the effectiveness of others. The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-functional JAZZ team, including both field based and head office-based colleagues. The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in Jazz products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours at a consistently high level. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use product appropriate patients beyond their own territory Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Demonstrates comprehensive knowledge to customers and internal team members, of Jazz products, the therapy area and other approved treatments and looks for opportunities to improve KAM team knowledge and skills Works with support from the SD to create interventions that can achieve improved knowledge and skills in the KAM team Creates impact by owning flexible and responsive high-quality, customer-focussed account plans which embrace mindset, needs and concerns of customers and engage based on a multi-channel approach: Embraces Key Account Excellence and role models cross functional working behaviours with other territory and head office colleagues Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Role Models the effective use of all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Applies a broad range of analytical tools and skills in evaluating data; identifies potential challenges and threats - and supports the team in application of these tools Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies Account and locality pathway challenges and opportunities. Works closely with the all internal stakeholders on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Responsible for the implementation of the territory and key account plans. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes to include up to date Jazz Learns and any mandated training Work closely with the Sales Director to support national implementation of critical business project Demonstrates a strong commitment to the Business Unit strategy and direction; proactively identifies and communicates ideas, and develops strategies for one's accounts in alignment with the defined direction Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to the effectiveness of other Partner effectively with the medical team and Medical Science Liaison colleague Profiling (and regular updating of) key customers and accounts into currently available CRM system Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures Measures of success Delivers sales and related objectives against territory targets and contributes to national and team target Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan Required Knowledge, Skills, and Abilities Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. Previous knowledge and experience of disease area preferred. Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS structure, funding flows and pathways. Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. Proficient IT skills in all business-related packages such as MS office . click apply for full job details
Jazz Pharmaceuticals
Key Account Manager - South East
Jazz Pharmaceuticals Bromley, Kent
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: • The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). • The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. • The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues. • The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote the haematology products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP's involved in the patient journey. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes. Partner effectively with Medical & Medical Science Liaison colleagues. Profiling (and regular updating of) key customers and accounts into currently available CRM system. Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. Measures of success • Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). • Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). Required Knowledge, Skills, and Abilities • Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. • Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. • Previous knowledge and experience of disease area preferred but not essential. • Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. • Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. • Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. • Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. • Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. • Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. • Proficient IT skills in all business-related packages such as MS office. • Experience in the utilisation of CRM tools. • Demonstrable ability to engage with customers using multi-channel approaches and platforms. Required/Preferred Education and Licenses • Life Sciences Graduate or equivalent. • ABPI examination pass • Fully valid driving license Description of Physical Demands • Responsibilities may require working outside of "normal" hours to meet business demands. • The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. • The incumbent must reside within the territory of their responsibility. • Remote and multi-channel engagement will require home office working for some of the time. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 08, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: • The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). • The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. • The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues. • The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote the haematology products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP's involved in the patient journey. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes. Partner effectively with Medical & Medical Science Liaison colleagues. Profiling (and regular updating of) key customers and accounts into currently available CRM system. Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. Measures of success • Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). • Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). Required Knowledge, Skills, and Abilities • Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. • Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. • Previous knowledge and experience of disease area preferred but not essential. • Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. • Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. • Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. • Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. • Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. • Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. • Proficient IT skills in all business-related packages such as MS office. • Experience in the utilisation of CRM tools. • Demonstrable ability to engage with customers using multi-channel approaches and platforms. Required/Preferred Education and Licenses • Life Sciences Graduate or equivalent. • ABPI examination pass • Fully valid driving license Description of Physical Demands • Responsibilities may require working outside of "normal" hours to meet business demands. • The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. • The incumbent must reside within the territory of their responsibility. • Remote and multi-channel engagement will require home office working for some of the time. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Search
Telesales Advisor
Search Heckmondwike, Yorkshire
Telesales Executive Location: Heckmondwike (WF16) - On-site Job Type: Full-time, Temporary (with potential to go permanent) Hours: Monday-Friday, 9am-5pm Salary: 27,000 - 29,000 (dependant on experience) + OTE up to 35,000 (uncapped, 10 per appointment) Benefits: On-site parking Progression: Opportunity to progress into a Business Development Manager role Role Overview We are seeking an experienced Telesales Executive to join on a temporary basis, with the potential to become permanent . This role supports the growth of a new department focused on appointment generation and lead sourcing, providing qualified leads for the Business Development Manager. Key Requirements Previous telesales experience (essential) Excellent communication and interpersonal skills Confident, patient, and target-driven Positive attitude and self-motivated Ability to engage with engineers, maintenance teams, health & safety, facilities, and compliance staff Strong focus, good memory, and resilience Hard-working team player with a friendly approach What's on Offer Competitive base salary with uncapped commission Realistic OTE of 35,000+ Temporary role with the chance to become permanent Clear scope for career progression Supportive team environment If you are ambitious, target-driven, and looking for a role with excellent earning potential and progression opportunities, we would be delighted to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Oct 08, 2025
Full time
Telesales Executive Location: Heckmondwike (WF16) - On-site Job Type: Full-time, Temporary (with potential to go permanent) Hours: Monday-Friday, 9am-5pm Salary: 27,000 - 29,000 (dependant on experience) + OTE up to 35,000 (uncapped, 10 per appointment) Benefits: On-site parking Progression: Opportunity to progress into a Business Development Manager role Role Overview We are seeking an experienced Telesales Executive to join on a temporary basis, with the potential to become permanent . This role supports the growth of a new department focused on appointment generation and lead sourcing, providing qualified leads for the Business Development Manager. Key Requirements Previous telesales experience (essential) Excellent communication and interpersonal skills Confident, patient, and target-driven Positive attitude and self-motivated Ability to engage with engineers, maintenance teams, health & safety, facilities, and compliance staff Strong focus, good memory, and resilience Hard-working team player with a friendly approach What's on Offer Competitive base salary with uncapped commission Realistic OTE of 35,000+ Temporary role with the chance to become permanent Clear scope for career progression Supportive team environment If you are ambitious, target-driven, and looking for a role with excellent earning potential and progression opportunities, we would be delighted to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Jazz Pharmaceuticals
Senior Key Account Manager, Scotland and Northern Ireland
Jazz Pharmaceuticals Ilford, Essex
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The role of the Key Account Manager is to promote (in-person and virtually) the Jazz product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our products. They are accountable for achieving sales and related performance targets (as defined by the management team) within the changing NHS structure. The Senior Key Account manager will partner with the cross-functional team to orchestrate a multi-channel approach to deliver value to NHS stakeholders leading to effective reach, partnership, and ongoing engagement. They will display role model behaviours in terms of cross functional collaboration with other team members including but not limited to their MSL, and members of the head office team. They will engage clinical customers in peer-to-peer clinical advocacy and effectively use all the multi-channel platforms using the appropriate technology in a hybrid capacity. They will also partner effectively with the medical team and their local Medical Science Liaison colleague to ensure high quality scientific engagement and education. They will look for opportunities to use their own territory advocates nationwide to support other KAMs in achievement of their local objectives. The Senior Key Account Manager will support the Sales Director (SD)in the implementation of critical projects such as Key Account Excellence .They will work with the SD to implement new ways of working in the pursuit of excellence and will display leadership behaviours that encourage the adoption of new initiatives by the team. The Senior Key Account Manager will take responsibility for additional projects as needed such leadership of team meetings and organisation of training required by the KAM team. The Senior KAM will demonstrate their leadership ability by actively sharing insights and best practices across the team and consistently find opportunities to contribute to the effectiveness of others. The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-functional JAZZ team, including both field based and head office-based colleagues. The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in Jazz products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours at a consistently high level. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use product appropriate patients beyond their own territory Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Demonstrates comprehensive knowledge to customers and internal team members, of Jazz products, the therapy area and other approved treatments and looks for opportunities to improve KAM team knowledge and skills Works with support from the SD to create interventions that can achieve improved knowledge and skills in the KAM team Creates impact by owning flexible and responsive high-quality, customer-focussed account plans which embrace mindset, needs and concerns of customers and engage based on a multi-channel approach: Embraces Key Account Excellence and role models cross functional working behaviours with other territory and head office colleagues Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Role Models the effective use of all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Applies a broad range of analytical tools and skills in evaluating data; identifies potential challenges and threats - and supports the team in application of these tools Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies Account and locality pathway challenges and opportunities. Works closely with the all internal stakeholders on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Responsible for the implementation of the territory and key account plans. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes to include up to date Jazz Learns and any mandated training Work closely with the Sales Director to support national implementation of critical business project Demonstrates a strong commitment to the Business Unit strategy and direction; proactively identifies and communicates ideas, and develops strategies for one's accounts in alignment with the defined direction Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to the effectiveness of other Partner effectively with the medical team and Medical Science Liaison colleague Profiling (and regular updating of) key customers and accounts into currently available CRM system Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures Measures of success Delivers sales and related objectives against territory targets and contributes to national and team target Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan Required Knowledge, Skills, and Abilities Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. Previous knowledge and experience of disease area preferred. Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS structure, funding flows and pathways. Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. Proficient IT skills in all business-related packages such as MS office . click apply for full job details
Oct 07, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The role of the Key Account Manager is to promote (in-person and virtually) the Jazz product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our products. They are accountable for achieving sales and related performance targets (as defined by the management team) within the changing NHS structure. The Senior Key Account manager will partner with the cross-functional team to orchestrate a multi-channel approach to deliver value to NHS stakeholders leading to effective reach, partnership, and ongoing engagement. They will display role model behaviours in terms of cross functional collaboration with other team members including but not limited to their MSL, and members of the head office team. They will engage clinical customers in peer-to-peer clinical advocacy and effectively use all the multi-channel platforms using the appropriate technology in a hybrid capacity. They will also partner effectively with the medical team and their local Medical Science Liaison colleague to ensure high quality scientific engagement and education. They will look for opportunities to use their own territory advocates nationwide to support other KAMs in achievement of their local objectives. The Senior Key Account Manager will support the Sales Director (SD)in the implementation of critical projects such as Key Account Excellence .They will work with the SD to implement new ways of working in the pursuit of excellence and will display leadership behaviours that encourage the adoption of new initiatives by the team. The Senior Key Account Manager will take responsibility for additional projects as needed such leadership of team meetings and organisation of training required by the KAM team. The Senior KAM will demonstrate their leadership ability by actively sharing insights and best practices across the team and consistently find opportunities to contribute to the effectiveness of others. The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-functional JAZZ team, including both field based and head office-based colleagues. The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in Jazz products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours at a consistently high level. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use product appropriate patients beyond their own territory Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Demonstrates comprehensive knowledge to customers and internal team members, of Jazz products, the therapy area and other approved treatments and looks for opportunities to improve KAM team knowledge and skills Works with support from the SD to create interventions that can achieve improved knowledge and skills in the KAM team Creates impact by owning flexible and responsive high-quality, customer-focussed account plans which embrace mindset, needs and concerns of customers and engage based on a multi-channel approach: Embraces Key Account Excellence and role models cross functional working behaviours with other territory and head office colleagues Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Role Models the effective use of all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Applies a broad range of analytical tools and skills in evaluating data; identifies potential challenges and threats - and supports the team in application of these tools Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies Account and locality pathway challenges and opportunities. Works closely with the all internal stakeholders on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Responsible for the implementation of the territory and key account plans. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes to include up to date Jazz Learns and any mandated training Work closely with the Sales Director to support national implementation of critical business project Demonstrates a strong commitment to the Business Unit strategy and direction; proactively identifies and communicates ideas, and develops strategies for one's accounts in alignment with the defined direction Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to the effectiveness of other Partner effectively with the medical team and Medical Science Liaison colleague Profiling (and regular updating of) key customers and accounts into currently available CRM system Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures Measures of success Delivers sales and related objectives against territory targets and contributes to national and team target Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan Required Knowledge, Skills, and Abilities Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. Previous knowledge and experience of disease area preferred. Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS structure, funding flows and pathways. Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. Proficient IT skills in all business-related packages such as MS office . click apply for full job details
Jazz Pharmaceuticals
Senior Scientist, Pharmaceutical Development
Jazz Pharmaceuticals Sittingbourne, Kent
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: A key contributor within the Team, having the following responsibility and accountability. Responsible for planning, execution and reporting of all aspects of project related work. Hands on approach to all aspects of work to ensure mentorship and team strength is achieved. Achievement of all departmental and project related goals in a timely manner. Accountable for applying appropriate scientific rigor, building in quality and managing risk to ensure good quality, scientific outcomes. Demonstration of collaborative and positive behaviors. An appropriate level of knowledge and experience will be required to mentor junior team members and provide key scientific expertise as input to various projects within the department in support of functional matrix teams for robust, phase appropriate development of oral liquid and solid dosage drug products. Essential Functions/Responsibilities Maintain and provide in-depth knowledge and expertise on the drug development process and relevant new technologies. Practical and theoretical understanding in a range of scientific skills and technologies associated with drug substance and drug product development/ manufacture at all lifecycle stages. Demonstrate competency and innovation on a range of complex skills and instruments, associated with the characterisation of oral liquid and solid dosage forms. Contribute toward process driven continuous improvement initiatives with consideration for the team, the department, and the company. Record and review all experimental outcomes in an appropriate format and support junior scientists to ensure the same high standards are maintained across the team. Lead and mentor in the design of protocols and experimental work Report and communicate project outcomes in an appropriate manner. Identify and resolve promptly any problems occurring at any phase of a study, escalating to the line manager where necessary. Maintain all areas of the laboratory in a safe, clean and tidy state. Maintain a safety first approach and ensure that cGxP is followed at all times. Ensure training record is maintained to cGxP. Ensure all applicable quality measures are met and adhered to. Assist in the creation and maintenance of all relevant cGxP documents. The role holder is responsible for maintaining cGxP and Health and Safety Knowledge relevant to the role. Write or constructively review S.O.P's, Protocols, technical reports, risk assessments as required. Required Knowledge, Skills, and Abilities Relevant working knowledge of material science principles applied to pharmaceutical development, including excipient functionality, solid-state characterization, and stability. Experience with material characterization techniques such as DSC, TGA, XRPD, SEM, Microscopy, particle size analysis, and rheology. Understanding of material properties and their impact on drug product performance, manufacturability, and lifecycle development. Knowledge of regulatory expectations related to material science in pharmaceutical development (e.g., ICH guidelines, compendial standards). Demonstrated experience in supporting drug substance, formulation and process development through material science insights. Ability to troubleshoot technical issues related to material attributes and propose science-based solutions. Proven communication skills, including technical writing, presentation of complex data, and cross-functional collaboration. Authorship of technical documentation, including material risk assessments, characterization reports, and regulatory submission content. Ability to coach and mentor junior scientists and contribute to capability building within the team. Required/Preferred Education and Licenses Degree plus appropriate industry experience or PhD in a relevant field with appropriate industry experience. Awareness of risk management principles desirable. Awareness of project management principles desirable. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 07, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: A key contributor within the Team, having the following responsibility and accountability. Responsible for planning, execution and reporting of all aspects of project related work. Hands on approach to all aspects of work to ensure mentorship and team strength is achieved. Achievement of all departmental and project related goals in a timely manner. Accountable for applying appropriate scientific rigor, building in quality and managing risk to ensure good quality, scientific outcomes. Demonstration of collaborative and positive behaviors. An appropriate level of knowledge and experience will be required to mentor junior team members and provide key scientific expertise as input to various projects within the department in support of functional matrix teams for robust, phase appropriate development of oral liquid and solid dosage drug products. Essential Functions/Responsibilities Maintain and provide in-depth knowledge and expertise on the drug development process and relevant new technologies. Practical and theoretical understanding in a range of scientific skills and technologies associated with drug substance and drug product development/ manufacture at all lifecycle stages. Demonstrate competency and innovation on a range of complex skills and instruments, associated with the characterisation of oral liquid and solid dosage forms. Contribute toward process driven continuous improvement initiatives with consideration for the team, the department, and the company. Record and review all experimental outcomes in an appropriate format and support junior scientists to ensure the same high standards are maintained across the team. Lead and mentor in the design of protocols and experimental work Report and communicate project outcomes in an appropriate manner. Identify and resolve promptly any problems occurring at any phase of a study, escalating to the line manager where necessary. Maintain all areas of the laboratory in a safe, clean and tidy state. Maintain a safety first approach and ensure that cGxP is followed at all times. Ensure training record is maintained to cGxP. Ensure all applicable quality measures are met and adhered to. Assist in the creation and maintenance of all relevant cGxP documents. The role holder is responsible for maintaining cGxP and Health and Safety Knowledge relevant to the role. Write or constructively review S.O.P's, Protocols, technical reports, risk assessments as required. Required Knowledge, Skills, and Abilities Relevant working knowledge of material science principles applied to pharmaceutical development, including excipient functionality, solid-state characterization, and stability. Experience with material characterization techniques such as DSC, TGA, XRPD, SEM, Microscopy, particle size analysis, and rheology. Understanding of material properties and their impact on drug product performance, manufacturability, and lifecycle development. Knowledge of regulatory expectations related to material science in pharmaceutical development (e.g., ICH guidelines, compendial standards). Demonstrated experience in supporting drug substance, formulation and process development through material science insights. Ability to troubleshoot technical issues related to material attributes and propose science-based solutions. Proven communication skills, including technical writing, presentation of complex data, and cross-functional collaboration. Authorship of technical documentation, including material risk assessments, characterization reports, and regulatory submission content. Ability to coach and mentor junior scientists and contribute to capability building within the team. Required/Preferred Education and Licenses Degree plus appropriate industry experience or PhD in a relevant field with appropriate industry experience. Awareness of risk management principles desirable. Awareness of project management principles desirable. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Jazz Pharmaceuticals
Key Account Manager - South East
Jazz Pharmaceuticals
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: • The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). • The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. • The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues. • The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote the haematology products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP's involved in the patient journey. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes. Partner effectively with Medical & Medical Science Liaison colleagues. Profiling (and regular updating of) key customers and accounts into currently available CRM system. Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. Measures of success • Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). • Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). Required Knowledge, Skills, and Abilities • Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. • Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. • Previous knowledge and experience of disease area preferred but not essential. • Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. • Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. • Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. • Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. • Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. • Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. • Proficient IT skills in all business-related packages such as MS office. • Experience in the utilisation of CRM tools. • Demonstrable ability to engage with customers using multi-channel approaches and platforms. Required/Preferred Education and Licenses • Life Sciences Graduate or equivalent. • ABPI examination pass • Fully valid driving license Description of Physical Demands • Responsibilities may require working outside of "normal" hours to meet business demands. • The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. • The incumbent must reside within the territory of their responsibility. • Remote and multi-channel engagement will require home office working for some of the time. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 07, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: • The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). • The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. • The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues. • The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote the haematology products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP's involved in the patient journey. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes. Partner effectively with Medical & Medical Science Liaison colleagues. Profiling (and regular updating of) key customers and accounts into currently available CRM system. Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. Measures of success • Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). • Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). Required Knowledge, Skills, and Abilities • Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. • Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. • Previous knowledge and experience of disease area preferred but not essential. • Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. • Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. • Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. • Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. • Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. • Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. • Proficient IT skills in all business-related packages such as MS office. • Experience in the utilisation of CRM tools. • Demonstrable ability to engage with customers using multi-channel approaches and platforms. Required/Preferred Education and Licenses • Life Sciences Graduate or equivalent. • ABPI examination pass • Fully valid driving license Description of Physical Demands • Responsibilities may require working outside of "normal" hours to meet business demands. • The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. • The incumbent must reside within the territory of their responsibility. • Remote and multi-channel engagement will require home office working for some of the time. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Jazz Pharmaceuticals
Senior Key Account Manager, Scotland and Northern Ireland
Jazz Pharmaceuticals Croydon, London
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The role of the Key Account Manager is to promote (in-person and virtually) the Jazz product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our products. They are accountable for achieving sales and related performance targets (as defined by the management team) within the changing NHS structure. The Senior Key Account manager will partner with the cross-functional team to orchestrate a multi-channel approach to deliver value to NHS stakeholders leading to effective reach, partnership, and ongoing engagement. They will display role model behaviours in terms of cross functional collaboration with other team members including but not limited to their MSL, and members of the head office team. They will engage clinical customers in peer-to-peer clinical advocacy and effectively use all the multi-channel platforms using the appropriate technology in a hybrid capacity. They will also partner effectively with the medical team and their local Medical Science Liaison colleague to ensure high quality scientific engagement and education. They will look for opportunities to use their own territory advocates nationwide to support other KAMs in achievement of their local objectives. The Senior Key Account Manager will support the Sales Director (SD)in the implementation of critical projects such as Key Account Excellence .They will work with the SD to implement new ways of working in the pursuit of excellence and will display leadership behaviours that encourage the adoption of new initiatives by the team. The Senior Key Account Manager will take responsibility for additional projects as needed such leadership of team meetings and organisation of training required by the KAM team. The Senior KAM will demonstrate their leadership ability by actively sharing insights and best practices across the team and consistently find opportunities to contribute to the effectiveness of others. The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-functional JAZZ team, including both field based and head office-based colleagues. The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in Jazz products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours at a consistently high level. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use product appropriate patients beyond their own territory Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Demonstrates comprehensive knowledge to customers and internal team members, of Jazz products, the therapy area and other approved treatments and looks for opportunities to improve KAM team knowledge and skills Works with support from the SD to create interventions that can achieve improved knowledge and skills in the KAM team Creates impact by owning flexible and responsive high-quality, customer-focussed account plans which embrace mindset, needs and concerns of customers and engage based on a multi-channel approach: Embraces Key Account Excellence and role models cross functional working behaviours with other territory and head office colleagues Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Role Models the effective use of all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Applies a broad range of analytical tools and skills in evaluating data; identifies potential challenges and threats - and supports the team in application of these tools Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies Account and locality pathway challenges and opportunities. Works closely with the all internal stakeholders on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Responsible for the implementation of the territory and key account plans. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes to include up to date Jazz Learns and any mandated training Work closely with the Sales Director to support national implementation of critical business project Demonstrates a strong commitment to the Business Unit strategy and direction; proactively identifies and communicates ideas, and develops strategies for one's accounts in alignment with the defined direction Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to the effectiveness of other Partner effectively with the medical team and Medical Science Liaison colleague Profiling (and regular updating of) key customers and accounts into currently available CRM system Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures Measures of success Delivers sales and related objectives against territory targets and contributes to national and team target Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan Required Knowledge, Skills, and Abilities Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. Previous knowledge and experience of disease area preferred. Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS structure, funding flows and pathways. Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. Proficient IT skills in all business-related packages such as MS office . click apply for full job details
Oct 07, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The role of the Key Account Manager is to promote (in-person and virtually) the Jazz product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our products. They are accountable for achieving sales and related performance targets (as defined by the management team) within the changing NHS structure. The Senior Key Account manager will partner with the cross-functional team to orchestrate a multi-channel approach to deliver value to NHS stakeholders leading to effective reach, partnership, and ongoing engagement. They will display role model behaviours in terms of cross functional collaboration with other team members including but not limited to their MSL, and members of the head office team. They will engage clinical customers in peer-to-peer clinical advocacy and effectively use all the multi-channel platforms using the appropriate technology in a hybrid capacity. They will also partner effectively with the medical team and their local Medical Science Liaison colleague to ensure high quality scientific engagement and education. They will look for opportunities to use their own territory advocates nationwide to support other KAMs in achievement of their local objectives. The Senior Key Account Manager will support the Sales Director (SD)in the implementation of critical projects such as Key Account Excellence .They will work with the SD to implement new ways of working in the pursuit of excellence and will display leadership behaviours that encourage the adoption of new initiatives by the team. The Senior Key Account Manager will take responsibility for additional projects as needed such leadership of team meetings and organisation of training required by the KAM team. The Senior KAM will demonstrate their leadership ability by actively sharing insights and best practices across the team and consistently find opportunities to contribute to the effectiveness of others. The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-functional JAZZ team, including both field based and head office-based colleagues. The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in Jazz products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours at a consistently high level. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use product appropriate patients beyond their own territory Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Demonstrates comprehensive knowledge to customers and internal team members, of Jazz products, the therapy area and other approved treatments and looks for opportunities to improve KAM team knowledge and skills Works with support from the SD to create interventions that can achieve improved knowledge and skills in the KAM team Creates impact by owning flexible and responsive high-quality, customer-focussed account plans which embrace mindset, needs and concerns of customers and engage based on a multi-channel approach: Embraces Key Account Excellence and role models cross functional working behaviours with other territory and head office colleagues Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Role Models the effective use of all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Applies a broad range of analytical tools and skills in evaluating data; identifies potential challenges and threats - and supports the team in application of these tools Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies Account and locality pathway challenges and opportunities. Works closely with the all internal stakeholders on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Responsible for the implementation of the territory and key account plans. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes to include up to date Jazz Learns and any mandated training Work closely with the Sales Director to support national implementation of critical business project Demonstrates a strong commitment to the Business Unit strategy and direction; proactively identifies and communicates ideas, and develops strategies for one's accounts in alignment with the defined direction Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to the effectiveness of other Partner effectively with the medical team and Medical Science Liaison colleague Profiling (and regular updating of) key customers and accounts into currently available CRM system Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures Measures of success Delivers sales and related objectives against territory targets and contributes to national and team target Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan Required Knowledge, Skills, and Abilities Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. Previous knowledge and experience of disease area preferred. Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS structure, funding flows and pathways. Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. Proficient IT skills in all business-related packages such as MS office . click apply for full job details
Jazz Pharmaceuticals
Senior Scientist, Pharmaceutical Development
Jazz Pharmaceuticals Sittingbourne, Kent
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: A key contributor within the Team, having the following responsibility and accountability. Responsible for planning, execution and reporting of all aspects of project related work. Hands on approach to all aspects of work to ensure mentorship and team strength is achieved. Achievement of all departmental and project related goals in a timely manner. Accountable for applying appropriate scientific rigor, building in quality and managing risk to ensure good quality, scientific outcomes. Demonstration of collaborative and positive behaviors. An appropriate level of knowledge and experience will be required to mentor junior team members and provide key scientific expertise as input to various projects within the department in support of functional matrix teams for robust, phase appropriate development of oral liquid and solid dosage drug products. Essential Functions/Responsibilities Maintain and provide in-depth knowledge and expertise on the drug development process and relevant new technologies. Practical and theoretical understanding in a range of scientific skills and technologies associated with drug substance and drug product development/ manufacture at all lifecycle stages. Demonstrate competency and innovation on a range of complex skills and instruments, associated with the characterisation of oral liquid and solid dosage forms. Contribute toward process driven continuous improvement initiatives with consideration for the team, the department, and the company. Record and review all experimental outcomes in an appropriate format and support junior scientists to ensure the same high standards are maintained across the team. Lead and mentor in the design of protocols and experimental work Report and communicate project outcomes in an appropriate manner. Identify and resolve promptly any problems occurring at any phase of a study, escalating to the line manager where necessary. Maintain all areas of the laboratory in a safe, clean and tidy state. Maintain a safety first approach and ensure that cGxP is followed at all times. Ensure training record is maintained to cGxP. Ensure all applicable quality measures are met and adhered to. Assist in the creation and maintenance of all relevant cGxP documents. The role holder is responsible for maintaining cGxP and Health and Safety Knowledge relevant to the role. Write or constructively review S.O.P's, Protocols, technical reports, risk assessments as required. Required Knowledge, Skills, and Abilities Relevant working knowledge of material science principles applied to pharmaceutical development, including excipient functionality, solid-state characterization, and stability. Experience with material characterization techniques such as DSC, TGA, XRPD, SEM, Microscopy, particle size analysis, and rheology. Understanding of material properties and their impact on drug product performance, manufacturability, and lifecycle development. Knowledge of regulatory expectations related to material science in pharmaceutical development (e.g., ICH guidelines, compendial standards). Demonstrated experience in supporting drug substance, formulation and process development through material science insights. Ability to troubleshoot technical issues related to material attributes and propose science-based solutions. Proven communication skills, including technical writing, presentation of complex data, and cross-functional collaboration. Authorship of technical documentation, including material risk assessments, characterization reports, and regulatory submission content. Ability to coach and mentor junior scientists and contribute to capability building within the team. Required/Preferred Education and Licenses Degree plus appropriate industry experience or PhD in a relevant field with appropriate industry experience. Awareness of risk management principles desirable. Awareness of project management principles desirable. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 04, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: A key contributor within the Team, having the following responsibility and accountability. Responsible for planning, execution and reporting of all aspects of project related work. Hands on approach to all aspects of work to ensure mentorship and team strength is achieved. Achievement of all departmental and project related goals in a timely manner. Accountable for applying appropriate scientific rigor, building in quality and managing risk to ensure good quality, scientific outcomes. Demonstration of collaborative and positive behaviors. An appropriate level of knowledge and experience will be required to mentor junior team members and provide key scientific expertise as input to various projects within the department in support of functional matrix teams for robust, phase appropriate development of oral liquid and solid dosage drug products. Essential Functions/Responsibilities Maintain and provide in-depth knowledge and expertise on the drug development process and relevant new technologies. Practical and theoretical understanding in a range of scientific skills and technologies associated with drug substance and drug product development/ manufacture at all lifecycle stages. Demonstrate competency and innovation on a range of complex skills and instruments, associated with the characterisation of oral liquid and solid dosage forms. Contribute toward process driven continuous improvement initiatives with consideration for the team, the department, and the company. Record and review all experimental outcomes in an appropriate format and support junior scientists to ensure the same high standards are maintained across the team. Lead and mentor in the design of protocols and experimental work Report and communicate project outcomes in an appropriate manner. Identify and resolve promptly any problems occurring at any phase of a study, escalating to the line manager where necessary. Maintain all areas of the laboratory in a safe, clean and tidy state. Maintain a safety first approach and ensure that cGxP is followed at all times. Ensure training record is maintained to cGxP. Ensure all applicable quality measures are met and adhered to. Assist in the creation and maintenance of all relevant cGxP documents. The role holder is responsible for maintaining cGxP and Health and Safety Knowledge relevant to the role. Write or constructively review S.O.P's, Protocols, technical reports, risk assessments as required. Required Knowledge, Skills, and Abilities Relevant working knowledge of material science principles applied to pharmaceutical development, including excipient functionality, solid-state characterization, and stability. Experience with material characterization techniques such as DSC, TGA, XRPD, SEM, Microscopy, particle size analysis, and rheology. Understanding of material properties and their impact on drug product performance, manufacturability, and lifecycle development. Knowledge of regulatory expectations related to material science in pharmaceutical development (e.g., ICH guidelines, compendial standards). Demonstrated experience in supporting drug substance, formulation and process development through material science insights. Ability to troubleshoot technical issues related to material attributes and propose science-based solutions. Proven communication skills, including technical writing, presentation of complex data, and cross-functional collaboration. Authorship of technical documentation, including material risk assessments, characterization reports, and regulatory submission content. Ability to coach and mentor junior scientists and contribute to capability building within the team. Required/Preferred Education and Licenses Degree plus appropriate industry experience or PhD in a relevant field with appropriate industry experience. Awareness of risk management principles desirable. Awareness of project management principles desirable. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Jazz Pharmaceuticals
Senior Analyst, Global Medical Affairs, Independent Medical Education Grants
Jazz Pharmaceuticals Croydon, London
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Senior Analyst of Medical Affairs (Medical Education Grants) will be an integral member of the Medical Affairs, Medical Education Grant team. This role is essential for enhancing efficiency and effectiveness of the department's operational and management of Independent Medical Education grant requests from external organizations. Essential Functions Monitor the Educational Grant Management System and perform initial review of grant requests for completeness and alignment to industry and company guidelines Partner with Grants Manager to track routed requests against the budget to ensure approvals do not exceed the target forecast Process grant requests, to include communication of grant decisions to internal and external parties and issuing of payment to requestors Maintain a schedule of supported educational events across all Neuroscience molecules Track outcomes from supported programs Gather and assist analyze performance metrics under Grant Managers' oversight and communicate the results to stakeholders within the organization as needed. Prepare presentations for use by Grants Manager and other internal departments as needed Respond to reported problems and work with a diverse team of internal and external stakeholders to identify resolutions Schedule monthly EGRC meetings, distribute review materials to the team prior to the meeting, and prepare presentation materials Identify potential process improvements related to the grant workflow Update documentation related to IME grant processes and workflow diagrams to ensure business continuity and aid in continuous improvement efforts Communicate regularly with grant requestors regarding status, payment, program materials and outcomes of supported activities Analyze operational processes and systems and establish best practices Participate in professional meetings to evaluate the impact that regulatory and policy decisions have on IME grants Partner with IME Director on special projects Required Knowledge, Skills, and Abilities Pharmaceutical industry and/or agency/medical education company experience is required Experience working with Microsoft Office, including Excel, PowerPoint, Outlook and Word is required Experience working with Pivot Tables, Macros and/or Visual Basic for Applications is preferred Experience working with publication software (e.g., Microsoft Publisher, Adobe InDesign) is desired Knowledge/understanding of FDA and regulatory guidelines for industry support of medical education events (e.g., PhRMA guidelines, OIG, AMA, ACCME, Sunshine Act) is desired Knowledge of CME/CE outcomes assessments (e.g., MOOREs, TELMs) is desired Experience working with reporting solutions (e.g., Izenda, SmartSheets) is desired Experience working with a request management or customer management system is desired (e.g., CyberGrants, Vision Tracker, CRM systems) Required/Preferred Education and Licenses Relevant degree, direct experience working in independent medical education grants or a mix of both Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 04, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Senior Analyst of Medical Affairs (Medical Education Grants) will be an integral member of the Medical Affairs, Medical Education Grant team. This role is essential for enhancing efficiency and effectiveness of the department's operational and management of Independent Medical Education grant requests from external organizations. Essential Functions Monitor the Educational Grant Management System and perform initial review of grant requests for completeness and alignment to industry and company guidelines Partner with Grants Manager to track routed requests against the budget to ensure approvals do not exceed the target forecast Process grant requests, to include communication of grant decisions to internal and external parties and issuing of payment to requestors Maintain a schedule of supported educational events across all Neuroscience molecules Track outcomes from supported programs Gather and assist analyze performance metrics under Grant Managers' oversight and communicate the results to stakeholders within the organization as needed. Prepare presentations for use by Grants Manager and other internal departments as needed Respond to reported problems and work with a diverse team of internal and external stakeholders to identify resolutions Schedule monthly EGRC meetings, distribute review materials to the team prior to the meeting, and prepare presentation materials Identify potential process improvements related to the grant workflow Update documentation related to IME grant processes and workflow diagrams to ensure business continuity and aid in continuous improvement efforts Communicate regularly with grant requestors regarding status, payment, program materials and outcomes of supported activities Analyze operational processes and systems and establish best practices Participate in professional meetings to evaluate the impact that regulatory and policy decisions have on IME grants Partner with IME Director on special projects Required Knowledge, Skills, and Abilities Pharmaceutical industry and/or agency/medical education company experience is required Experience working with Microsoft Office, including Excel, PowerPoint, Outlook and Word is required Experience working with Pivot Tables, Macros and/or Visual Basic for Applications is preferred Experience working with publication software (e.g., Microsoft Publisher, Adobe InDesign) is desired Knowledge/understanding of FDA and regulatory guidelines for industry support of medical education events (e.g., PhRMA guidelines, OIG, AMA, ACCME, Sunshine Act) is desired Knowledge of CME/CE outcomes assessments (e.g., MOOREs, TELMs) is desired Experience working with reporting solutions (e.g., Izenda, SmartSheets) is desired Experience working with a request management or customer management system is desired (e.g., CyberGrants, Vision Tracker, CRM systems) Required/Preferred Education and Licenses Relevant degree, direct experience working in independent medical education grants or a mix of both Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Jazz Pharmaceuticals
Senior Analyst, Global Medical Affairs, Independent Medical Education Grants
Jazz Pharmaceuticals Ilford, Essex
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Senior Analyst of Medical Affairs (Medical Education Grants) will be an integral member of the Medical Affairs, Medical Education Grant team. This role is essential for enhancing efficiency and effectiveness of the department's operational and management of Independent Medical Education grant requests from external organizations. Essential Functions Monitor the Educational Grant Management System and perform initial review of grant requests for completeness and alignment to industry and company guidelines Partner with Grants Manager to track routed requests against the budget to ensure approvals do not exceed the target forecast Process grant requests, to include communication of grant decisions to internal and external parties and issuing of payment to requestors Maintain a schedule of supported educational events across all Neuroscience molecules Track outcomes from supported programs Gather and assist analyze performance metrics under Grant Managers' oversight and communicate the results to stakeholders within the organization as needed. Prepare presentations for use by Grants Manager and other internal departments as needed Respond to reported problems and work with a diverse team of internal and external stakeholders to identify resolutions Schedule monthly EGRC meetings, distribute review materials to the team prior to the meeting, and prepare presentation materials Identify potential process improvements related to the grant workflow Update documentation related to IME grant processes and workflow diagrams to ensure business continuity and aid in continuous improvement efforts Communicate regularly with grant requestors regarding status, payment, program materials and outcomes of supported activities Analyze operational processes and systems and establish best practices Participate in professional meetings to evaluate the impact that regulatory and policy decisions have on IME grants Partner with IME Director on special projects Required Knowledge, Skills, and Abilities Pharmaceutical industry and/or agency/medical education company experience is required Experience working with Microsoft Office, including Excel, PowerPoint, Outlook and Word is required Experience working with Pivot Tables, Macros and/or Visual Basic for Applications is preferred Experience working with publication software (e.g., Microsoft Publisher, Adobe InDesign) is desired Knowledge/understanding of FDA and regulatory guidelines for industry support of medical education events (e.g., PhRMA guidelines, OIG, AMA, ACCME, Sunshine Act) is desired Knowledge of CME/CE outcomes assessments (e.g., MOOREs, TELMs) is desired Experience working with reporting solutions (e.g., Izenda, SmartSheets) is desired Experience working with a request management or customer management system is desired (e.g., CyberGrants, Vision Tracker, CRM systems) Required/Preferred Education and Licenses Relevant degree, direct experience working in independent medical education grants or a mix of both Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 04, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Senior Analyst of Medical Affairs (Medical Education Grants) will be an integral member of the Medical Affairs, Medical Education Grant team. This role is essential for enhancing efficiency and effectiveness of the department's operational and management of Independent Medical Education grant requests from external organizations. Essential Functions Monitor the Educational Grant Management System and perform initial review of grant requests for completeness and alignment to industry and company guidelines Partner with Grants Manager to track routed requests against the budget to ensure approvals do not exceed the target forecast Process grant requests, to include communication of grant decisions to internal and external parties and issuing of payment to requestors Maintain a schedule of supported educational events across all Neuroscience molecules Track outcomes from supported programs Gather and assist analyze performance metrics under Grant Managers' oversight and communicate the results to stakeholders within the organization as needed. Prepare presentations for use by Grants Manager and other internal departments as needed Respond to reported problems and work with a diverse team of internal and external stakeholders to identify resolutions Schedule monthly EGRC meetings, distribute review materials to the team prior to the meeting, and prepare presentation materials Identify potential process improvements related to the grant workflow Update documentation related to IME grant processes and workflow diagrams to ensure business continuity and aid in continuous improvement efforts Communicate regularly with grant requestors regarding status, payment, program materials and outcomes of supported activities Analyze operational processes and systems and establish best practices Participate in professional meetings to evaluate the impact that regulatory and policy decisions have on IME grants Partner with IME Director on special projects Required Knowledge, Skills, and Abilities Pharmaceutical industry and/or agency/medical education company experience is required Experience working with Microsoft Office, including Excel, PowerPoint, Outlook and Word is required Experience working with Pivot Tables, Macros and/or Visual Basic for Applications is preferred Experience working with publication software (e.g., Microsoft Publisher, Adobe InDesign) is desired Knowledge/understanding of FDA and regulatory guidelines for industry support of medical education events (e.g., PhRMA guidelines, OIG, AMA, ACCME, Sunshine Act) is desired Knowledge of CME/CE outcomes assessments (e.g., MOOREs, TELMs) is desired Experience working with reporting solutions (e.g., Izenda, SmartSheets) is desired Experience working with a request management or customer management system is desired (e.g., CyberGrants, Vision Tracker, CRM systems) Required/Preferred Education and Licenses Relevant degree, direct experience working in independent medical education grants or a mix of both Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Jazz Pharmaceuticals
Key Account Manager - South East
Jazz Pharmaceuticals Bromley, Kent
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: • The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). • The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. • The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues. • The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote the haematology products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP's involved in the patient journey. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes. Partner effectively with Medical & Medical Science Liaison colleagues. Profiling (and regular updating of) key customers and accounts into currently available CRM system. Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. Measures of success • Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). • Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). Required Knowledge, Skills, and Abilities • Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. • Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. • Previous knowledge and experience of disease area preferred but not essential. • Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. • Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. • Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. • Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. • Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. • Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. • Proficient IT skills in all business-related packages such as MS office. • Experience in the utilisation of CRM tools. • Demonstrable ability to engage with customers using multi-channel approaches and platforms. Required/Preferred Education and Licenses • Life Sciences Graduate or equivalent. • ABPI examination pass • Fully valid driving license Description of Physical Demands • Responsibilities may require working outside of "normal" hours to meet business demands. • The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. • The incumbent must reside within the territory of their responsibility. • Remote and multi-channel engagement will require home office working for some of the time. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 04, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: • The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). • The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. • The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues. • The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote the haematology products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP's involved in the patient journey. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes. Partner effectively with Medical & Medical Science Liaison colleagues. Profiling (and regular updating of) key customers and accounts into currently available CRM system. Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. Measures of success • Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). • Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). Required Knowledge, Skills, and Abilities • Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. • Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. • Previous knowledge and experience of disease area preferred but not essential. • Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. • Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. • Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. • Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. • Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. • Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. • Proficient IT skills in all business-related packages such as MS office. • Experience in the utilisation of CRM tools. • Demonstrable ability to engage with customers using multi-channel approaches and platforms. Required/Preferred Education and Licenses • Life Sciences Graduate or equivalent. • ABPI examination pass • Fully valid driving license Description of Physical Demands • Responsibilities may require working outside of "normal" hours to meet business demands. • The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. • The incumbent must reside within the territory of their responsibility. • Remote and multi-channel engagement will require home office working for some of the time. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .

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