We are seeking compassionate, positive and enthusiastic Relief Support Workers to join our established teams at our supported living services in the Ellesmere Port area. Creative Support offers an empowering model of support which enables people to lead fulfilling and valued lives, maintain their tenancies, participate in their local community, develop independent living skills and achieve their personal goals and desired outcomes. As well as providing direct care and support to individuals with a learning disability in the Ellesmere Port area, you will have the opportunity to act as a Key Worker supporting people to achieve their dreams and goals. Relief Support Worker Duties: Provision of personal care to service users Medication administration Develop and sustain warm and trusting relationships with service users Carry out general administrative duties and housing management tasks A minimum of 12 months' experience is essential for all Relief roles. As a Creative Support Bank Staff member, you will have access to our Sona app, which allows you to pick up shifts in any area of the country, and provides information on the service and shifts. You will be paid weekly via our Bank payroll. Vacancy Reference Number: 89659 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.
May 16, 2026
Seasonal
We are seeking compassionate, positive and enthusiastic Relief Support Workers to join our established teams at our supported living services in the Ellesmere Port area. Creative Support offers an empowering model of support which enables people to lead fulfilling and valued lives, maintain their tenancies, participate in their local community, develop independent living skills and achieve their personal goals and desired outcomes. As well as providing direct care and support to individuals with a learning disability in the Ellesmere Port area, you will have the opportunity to act as a Key Worker supporting people to achieve their dreams and goals. Relief Support Worker Duties: Provision of personal care to service users Medication administration Develop and sustain warm and trusting relationships with service users Carry out general administrative duties and housing management tasks A minimum of 12 months' experience is essential for all Relief roles. As a Creative Support Bank Staff member, you will have access to our Sona app, which allows you to pick up shifts in any area of the country, and provides information on the service and shifts. You will be paid weekly via our Bank payroll. Vacancy Reference Number: 89659 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.
We are looking for confident Relief Support Workers across Middlesbrough to provide person centred support to service users who have a learning disability, complex needs and challenging behaviour so that they can experience a range of opportunities for personal development and maximise quality of life. Your Relief Support Worker role will include: Providing support on an emotional and practical level with personal care needs, household tasks and medication Collaborate with service users, their families and involved professionals to provide a consistent and coordinated approach Support people to enjoy a wide range of activities within the home and the wider Linthorpe community Carry out general administrative duties and housing management tasks You will have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support across Linthorpe. You will have the confidence to be able to work within a positive behaviour support framework, to accept responsibility and to develop as a skilled practitioner. You must be able to follow agreed guidelines and to work positively within a consistent, mutually supportive team ethos. This is a Relief Support Worker position which enables you to pick up shifts at a time that suits you, which is ideal for fitting around personal commitments, study or caring responsibilities. The flexible shift pattern includes evenings, weekends and sleep-ins. Experience for our Relief Support Worker roles is essential, if you do not have experience please consider applying for a permanent role to enable us to give you the training and support needed to become a confident practitioner. Vacancy Reference Number: 93182 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. We are a passionate, inclusive, and anti-racist organization- Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. We can only accept applications from candidates who are located in and eligible to work within the UK- t his post will not be open to Sponsorship under the UKVI scheme.
May 15, 2026
Seasonal
We are looking for confident Relief Support Workers across Middlesbrough to provide person centred support to service users who have a learning disability, complex needs and challenging behaviour so that they can experience a range of opportunities for personal development and maximise quality of life. Your Relief Support Worker role will include: Providing support on an emotional and practical level with personal care needs, household tasks and medication Collaborate with service users, their families and involved professionals to provide a consistent and coordinated approach Support people to enjoy a wide range of activities within the home and the wider Linthorpe community Carry out general administrative duties and housing management tasks You will have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support across Linthorpe. You will have the confidence to be able to work within a positive behaviour support framework, to accept responsibility and to develop as a skilled practitioner. You must be able to follow agreed guidelines and to work positively within a consistent, mutually supportive team ethos. This is a Relief Support Worker position which enables you to pick up shifts at a time that suits you, which is ideal for fitting around personal commitments, study or caring responsibilities. The flexible shift pattern includes evenings, weekends and sleep-ins. Experience for our Relief Support Worker roles is essential, if you do not have experience please consider applying for a permanent role to enable us to give you the training and support needed to become a confident practitioner. Vacancy Reference Number: 93182 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. We are a passionate, inclusive, and anti-racist organization- Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. We can only accept applications from candidates who are located in and eligible to work within the UK- t his post will not be open to Sponsorship under the UKVI scheme.
We are looking for a warm, confident and flexible Relief Support Worker to work part time providing personalised support to service users with learning disabilities, and complex needs. You will be working in a respite service in Runcorn, Cheshire ensuring that users are comfortable, happy and enjoy their stay. You will have experience working with people with complex health needs but experience working with people with a learning disability is not essential as full training will be provided. This position offers the opportunity to work in an environment that challenges and encourages personal and professional development. Creative Support has obtained Investors in People Silver status and you will receive ongoing training as part of your role. Vacancy Reference Number: 85714 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Creative Support's Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
May 15, 2026
Seasonal
We are looking for a warm, confident and flexible Relief Support Worker to work part time providing personalised support to service users with learning disabilities, and complex needs. You will be working in a respite service in Runcorn, Cheshire ensuring that users are comfortable, happy and enjoy their stay. You will have experience working with people with complex health needs but experience working with people with a learning disability is not essential as full training will be provided. This position offers the opportunity to work in an environment that challenges and encourages personal and professional development. Creative Support has obtained Investors in People Silver status and you will receive ongoing training as part of your role. Vacancy Reference Number: 85714 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Creative Support's Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
We are seeking calm, resourceful, and highly-motivated individuals to join our established team in the St Helens area, working to provide person-centred support for people with learning disabilities. Your role will include: Providing respectful personal care, practical and emotional support to service users Maximising service user outcomes by working towards greater independence and social inclusion Involving service users in decisions about the care and support they receive and their lives Collaborating with service users, families and involved professionals to provide a consistent service that best meets the needs and preferences of service users It is expected that you will work flexibly, including evenings and weekends, to meet the needs of the service. Experience is essential for this role. You will have a warm, caring nature, and a commitment to making a positive difference in people's lives. This unique and challenging opportunity will provide you with an environment that encourages personal and professional development. You As a Creative Support Bank Staff member you will have access to our free app which allows you to pick up shifts in any area of the country, provides information on the service and shifts as well as directions. You will be paid weekly. Vacancy Reference Number: 85717 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK.
May 15, 2026
Seasonal
We are seeking calm, resourceful, and highly-motivated individuals to join our established team in the St Helens area, working to provide person-centred support for people with learning disabilities. Your role will include: Providing respectful personal care, practical and emotional support to service users Maximising service user outcomes by working towards greater independence and social inclusion Involving service users in decisions about the care and support they receive and their lives Collaborating with service users, families and involved professionals to provide a consistent service that best meets the needs and preferences of service users It is expected that you will work flexibly, including evenings and weekends, to meet the needs of the service. Experience is essential for this role. You will have a warm, caring nature, and a commitment to making a positive difference in people's lives. This unique and challenging opportunity will provide you with an environment that encourages personal and professional development. You As a Creative Support Bank Staff member you will have access to our free app which allows you to pick up shifts in any area of the country, provides information on the service and shifts as well as directions. You will be paid weekly. Vacancy Reference Number: 85717 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK.
Private Client Solicitor / Fee Earner or STEP-Qualified Practitioner (3+ Years PQE) Location: St Helens, Merseyside Salary: Up to £50,000 starting salary Contract: Full-time, 5 days per week Working Pattern: Hybrid working available following successful completion of probation Overview An established and growing law firm is seeking an experienced Private Client Solicitor/Fee Earner or STEP-qualified practitioner (minimum 3 years' PQE) to join its Private Client department. The role is well suited to someone with strong technical expertise across complex probate, high-value estates, intestacy matters and trust administration, who is also comfortable supervising junior team members. This position offers a high degree of autonomy, a supportive team environment, and clear long-term progression opportunities. Key Responsibilities Probate & Estate Administration Manage a varied caseload of probate and estate administration matters from initial instruction through to final distribution Prepare and submit applications for Grants of Probate and Grants of Letters of Administration, including taxable estates and those involving foreign assets, business property or agricultural relief Handle intestate estates and complex asset tracing matters Draft detailed interim and final estate accounts Advise executors, administrators, trustees and beneficiaries on procedural and tax-related issues Liaise with HMRC, financial institutions, estate agents, accountants and other third parties Wills, Trusts & Lifetime Planning Draft Wills, Codicils, Deeds of Variation and Letters of Wishes, including matters involving complex family arrangements and tax planning Advise on inheritance tax mitigation, exemptions and reliefs Prepare and register Lasting Powers of Attorney and Court of Protection Deputyship applications Support elderly and vulnerable clients with care, professionalism and discretion Client Care & Compliance Deliver a high standard of client care with clear, proactive communication Ensure files are maintained in line with SRA requirements, AML regulations and internal risk procedures Use case management systems effectively (experience with Proclaim is advantageous) Supervise, mentor and support junior team members where required Essential Skills & Experience Minimum of 3+ years' PQE as a Private Client Solicitor/Fee Earner or a fully or part-qualified STEP practitioner Proven experience dealing with complex probate, trusts and estate administration Strong working knowledge of private client legislation Excellent drafting, communication and organisational skills Experience supervising junior staff, or a willingness to take on supervisory duties Ability to manage a caseload independently with strong attention to detail Compassionate and professional approach to sensitive matters Desirable Skills & Qualifications Full STEP qualification (TEP) or STEP Advanced Certificates Experience with BPR, APR, estates with foreign assets, trust tax returns and trust compliance Exposure to contentious probate matters (non-essential) Interest in contributing to departmental growth and business development What's on Offer Competitive salary, dependent on experience Hybrid and flexible working arrangements post-probation Supportive and collaborative working environment Clear progression opportunities Ongoing professional development, including STEP support where applicable Access to specialist private client webinars and conferences Friendly team culture Free on-site parking Company pension scheme Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 15, 2026
Full time
Private Client Solicitor / Fee Earner or STEP-Qualified Practitioner (3+ Years PQE) Location: St Helens, Merseyside Salary: Up to £50,000 starting salary Contract: Full-time, 5 days per week Working Pattern: Hybrid working available following successful completion of probation Overview An established and growing law firm is seeking an experienced Private Client Solicitor/Fee Earner or STEP-qualified practitioner (minimum 3 years' PQE) to join its Private Client department. The role is well suited to someone with strong technical expertise across complex probate, high-value estates, intestacy matters and trust administration, who is also comfortable supervising junior team members. This position offers a high degree of autonomy, a supportive team environment, and clear long-term progression opportunities. Key Responsibilities Probate & Estate Administration Manage a varied caseload of probate and estate administration matters from initial instruction through to final distribution Prepare and submit applications for Grants of Probate and Grants of Letters of Administration, including taxable estates and those involving foreign assets, business property or agricultural relief Handle intestate estates and complex asset tracing matters Draft detailed interim and final estate accounts Advise executors, administrators, trustees and beneficiaries on procedural and tax-related issues Liaise with HMRC, financial institutions, estate agents, accountants and other third parties Wills, Trusts & Lifetime Planning Draft Wills, Codicils, Deeds of Variation and Letters of Wishes, including matters involving complex family arrangements and tax planning Advise on inheritance tax mitigation, exemptions and reliefs Prepare and register Lasting Powers of Attorney and Court of Protection Deputyship applications Support elderly and vulnerable clients with care, professionalism and discretion Client Care & Compliance Deliver a high standard of client care with clear, proactive communication Ensure files are maintained in line with SRA requirements, AML regulations and internal risk procedures Use case management systems effectively (experience with Proclaim is advantageous) Supervise, mentor and support junior team members where required Essential Skills & Experience Minimum of 3+ years' PQE as a Private Client Solicitor/Fee Earner or a fully or part-qualified STEP practitioner Proven experience dealing with complex probate, trusts and estate administration Strong working knowledge of private client legislation Excellent drafting, communication and organisational skills Experience supervising junior staff, or a willingness to take on supervisory duties Ability to manage a caseload independently with strong attention to detail Compassionate and professional approach to sensitive matters Desirable Skills & Qualifications Full STEP qualification (TEP) or STEP Advanced Certificates Experience with BPR, APR, estates with foreign assets, trust tax returns and trust compliance Exposure to contentious probate matters (non-essential) Interest in contributing to departmental growth and business development What's on Offer Competitive salary, dependent on experience Hybrid and flexible working arrangements post-probation Supportive and collaborative working environment Clear progression opportunities Ongoing professional development, including STEP support where applicable Access to specialist private client webinars and conferences Friendly team culture Free on-site parking Company pension scheme Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are looking for warm, caring Relief Support Workers to provide person-centred support to adults with autism spectrum conditions, and/or learning disabilities in the Levenshulme area. Your role will include: Providing personal care, practical and emotional support to adults with learning disabilities Maximising service user outcomes by promoting independence and social inclusion Encouraging service users to be involved in decisions regarding their care and lives Collaborate with service users, their families and involved professionals to provide a consistent and coordinated service. A minimum of 12 months' experience is essential for all Relief roles . You will have a warm, caring nature, and a commitment to making a positive difference in people's lives. As a Creative Support Relief Support Worker, you will have access to our free SONA app, which allows you to pick up shifts in any area of the country, and provides information on the service and shifts, as well as directions. You will be paid on a weekly basis. Vacancy Reference Number: 89686 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. We are a passionate, inclusive, and anti-racist organization- Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. Applications are reviewed as they are received, and we do not provide feedback at the application stage. We can only accept applications from candidates who are located in and eligible to work within the UK - T his post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.
May 15, 2026
Seasonal
We are looking for warm, caring Relief Support Workers to provide person-centred support to adults with autism spectrum conditions, and/or learning disabilities in the Levenshulme area. Your role will include: Providing personal care, practical and emotional support to adults with learning disabilities Maximising service user outcomes by promoting independence and social inclusion Encouraging service users to be involved in decisions regarding their care and lives Collaborate with service users, their families and involved professionals to provide a consistent and coordinated service. A minimum of 12 months' experience is essential for all Relief roles . You will have a warm, caring nature, and a commitment to making a positive difference in people's lives. As a Creative Support Relief Support Worker, you will have access to our free SONA app, which allows you to pick up shifts in any area of the country, and provides information on the service and shifts, as well as directions. You will be paid on a weekly basis. Vacancy Reference Number: 89686 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. We are a passionate, inclusive, and anti-racist organization- Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. Applications are reviewed as they are received, and we do not provide feedback at the application stage. We can only accept applications from candidates who are located in and eligible to work within the UK - T his post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.
Creative Support is offering exciting and rewarding opportunities in our Extra Care service in Hull. You will provide personalised care and support to older adults with additional needs, promoting active and independent lifestyles. Relief Support Worker Duties: Flexible working hours to include daytimes, evenings, weekends and sleep-ins Assisting with day-to-day living duties such as budgeting, shopping and supporting with medication and any personal care that may be required You will collaborate with service users, families, carers, and involved professionals to provide a coordinated and consistent service that maximises outcomes for service users Be responsive to the needs of service users in line with Person Centred Plans and respond flexibly to changing needs Encourage and support service users in expressing needs, views and concerns, enabling them to make their own choices and decisions As a Creative Support Bank Staff member, you'll have access to our SONA app, which allows you to pick up shifts anywhere in the country and provides information on services and shifts, as well as directions. You will be paid on a weekly basis via our Bank payroll. A minimum of 12 months' experience in care is essential for all Relief roles. Vacancy Reference Number: 89682 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. We are a passionate, inclusive, and anti-racist organisation - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas .
May 15, 2026
Seasonal
Creative Support is offering exciting and rewarding opportunities in our Extra Care service in Hull. You will provide personalised care and support to older adults with additional needs, promoting active and independent lifestyles. Relief Support Worker Duties: Flexible working hours to include daytimes, evenings, weekends and sleep-ins Assisting with day-to-day living duties such as budgeting, shopping and supporting with medication and any personal care that may be required You will collaborate with service users, families, carers, and involved professionals to provide a coordinated and consistent service that maximises outcomes for service users Be responsive to the needs of service users in line with Person Centred Plans and respond flexibly to changing needs Encourage and support service users in expressing needs, views and concerns, enabling them to make their own choices and decisions As a Creative Support Bank Staff member, you'll have access to our SONA app, which allows you to pick up shifts anywhere in the country and provides information on services and shifts, as well as directions. You will be paid on a weekly basis via our Bank payroll. A minimum of 12 months' experience in care is essential for all Relief roles. Vacancy Reference Number: 89682 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. We are a passionate, inclusive, and anti-racist organisation - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas .
We are seeking an experienced Relief Support Worker to provide person-centred support for individuals with learning disabilities in Jarrow, South Tyneside. Your responsibilities will include providing intimate, practical, and emotional care. You will support service users in leading meaningful and fulfilling lives, assisting with activities such as shopping, social events, and health appointments. You will collaborate with families and professionals to ensure a consistent and coordinated service that meets the needs of service users, working both as part of a team and independently in service user homes. A minimum of 12 months' experience working with individuals with learning disabilities is essential. While a relevant professional qualification is desirable, it's crucial that you are warm and able to work in a person-centred manner. As a Creative Support Bank Staff member, you'll have access to our free SONA app, which allows you to pick up shifts anywhere in the country and provides information on services and shifts, as well as directions. Vacancy Reference Number: 89657 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas .
May 15, 2026
Seasonal
We are seeking an experienced Relief Support Worker to provide person-centred support for individuals with learning disabilities in Jarrow, South Tyneside. Your responsibilities will include providing intimate, practical, and emotional care. You will support service users in leading meaningful and fulfilling lives, assisting with activities such as shopping, social events, and health appointments. You will collaborate with families and professionals to ensure a consistent and coordinated service that meets the needs of service users, working both as part of a team and independently in service user homes. A minimum of 12 months' experience working with individuals with learning disabilities is essential. While a relevant professional qualification is desirable, it's crucial that you are warm and able to work in a person-centred manner. As a Creative Support Bank Staff member, you'll have access to our free SONA app, which allows you to pick up shifts anywhere in the country and provides information on services and shifts, as well as directions. Vacancy Reference Number: 89657 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas .
We are looking for compassionate, dynamic and motivated Relief Support Workers to join the team in our vibrant supported living services in Grimsby. You must be committed to ensuring that service users at our Grimsby services enjoy the highest quality of life and experience a wide range of opportunities for personal development. In this rewarding role you will providing excellent person-centred care and support to individuals with learning disabilities. You will support service users by providing respectful personal care and support with daily living tasks at home and varied activities in the community. This is a Relief Support Worker position which enables you to pick up shifts at a time that suits you, which is ideal for fitting around personal commitments, study or caring responsibilities. Experience is essential for our Relief Support Worker positions. Vacancy Reference Number: 88338 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas
May 15, 2026
Seasonal
We are looking for compassionate, dynamic and motivated Relief Support Workers to join the team in our vibrant supported living services in Grimsby. You must be committed to ensuring that service users at our Grimsby services enjoy the highest quality of life and experience a wide range of opportunities for personal development. In this rewarding role you will providing excellent person-centred care and support to individuals with learning disabilities. You will support service users by providing respectful personal care and support with daily living tasks at home and varied activities in the community. This is a Relief Support Worker position which enables you to pick up shifts at a time that suits you, which is ideal for fitting around personal commitments, study or caring responsibilities. Experience is essential for our Relief Support Worker positions. Vacancy Reference Number: 88338 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas
Creative Support is a not-for-profit organisation which provides high quality person-centred social care services for adults with learning disabilities, mental health needs and other support needs. We are looking for enthusiastic, resourceful and energetic Relief Support Workers who are well motivated, hardworking and keen to join our friendly team in Stockport. You will provide person-centred support to tenants to take part in all aspects of everyday life and to engage and participate with the local Stockport communities. Previous experience is essential. You will receive a full local and corporate induction. You will be paid on a weekly basis. The Relief Support Worker role enables you to pick up shifts at a time that suits you, and is ideal for fitting around personal commitments, study or caring responsibilities. The flexible shift pattern includes evenings, weekends and sleep-ins. In addition to opportunities for personal and career development, we offer good conditions of service and a supportive, hands-on management culture. Vacancy Reference Number: 88337 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme , and we are unable to accept applicants with Skilled Worker Visas
May 15, 2026
Seasonal
Creative Support is a not-for-profit organisation which provides high quality person-centred social care services for adults with learning disabilities, mental health needs and other support needs. We are looking for enthusiastic, resourceful and energetic Relief Support Workers who are well motivated, hardworking and keen to join our friendly team in Stockport. You will provide person-centred support to tenants to take part in all aspects of everyday life and to engage and participate with the local Stockport communities. Previous experience is essential. You will receive a full local and corporate induction. You will be paid on a weekly basis. The Relief Support Worker role enables you to pick up shifts at a time that suits you, and is ideal for fitting around personal commitments, study or caring responsibilities. The flexible shift pattern includes evenings, weekends and sleep-ins. In addition to opportunities for personal and career development, we offer good conditions of service and a supportive, hands-on management culture. Vacancy Reference Number: 88337 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme , and we are unable to accept applicants with Skilled Worker Visas
We are currently recruiting for a Relief Security Officer to join the G4S team, working for a well known-site in Plymouth, Lifton! Contract Information: Pay Rate: £13.54 per hour Hours: 36 hours per week, Days and Nights Shift Pattern: No set shift pattern, covering sickness and holidays (Hours may increase every month) SIA Licence: Door Supervisor and or Security Guarding SIA Applicants must have a Full UK Driving licence and their own vehicle, or live locally - the site is not accessible via public transport. Your Time at Work As a Relief Security Officer, you are more than a Security Guard. You'll ensure the safety of our customers, staff, their buildings, and assets, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service in a safe and secure environment. Other duties include: - Gatehouse duties - Greeting staff and visitors and ensuring they adhere to the required security protocols - Conducting searches where required - Patrolling the premises and dealing with security incidents. - Report writing and completing visitor site inductions - Microsoft Office use - Answering internal and external calls Our Perfect Worker Our perfect worker will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Good IT knowledge is also key. It would be a benefit to have some security experience and your SIA licence. Key Information and Benefits - 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays (worked or not worked) (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) - Workplace Pension Scheme - Progression, training, and development opportunities - Life assurance benefit - Financial support for SIA Licence & renewal - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G598) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
May 15, 2026
Full time
We are currently recruiting for a Relief Security Officer to join the G4S team, working for a well known-site in Plymouth, Lifton! Contract Information: Pay Rate: £13.54 per hour Hours: 36 hours per week, Days and Nights Shift Pattern: No set shift pattern, covering sickness and holidays (Hours may increase every month) SIA Licence: Door Supervisor and or Security Guarding SIA Applicants must have a Full UK Driving licence and their own vehicle, or live locally - the site is not accessible via public transport. Your Time at Work As a Relief Security Officer, you are more than a Security Guard. You'll ensure the safety of our customers, staff, their buildings, and assets, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service in a safe and secure environment. Other duties include: - Gatehouse duties - Greeting staff and visitors and ensuring they adhere to the required security protocols - Conducting searches where required - Patrolling the premises and dealing with security incidents. - Report writing and completing visitor site inductions - Microsoft Office use - Answering internal and external calls Our Perfect Worker Our perfect worker will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Good IT knowledge is also key. It would be a benefit to have some security experience and your SIA licence. Key Information and Benefits - 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays (worked or not worked) (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) - Workplace Pension Scheme - Progression, training, and development opportunities - Life assurance benefit - Financial support for SIA Licence & renewal - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G598) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
We are looking for warm, resourceful, energetic and diverse team of Relief Recovery Support Workers to join our service Forest Road in Loughborough. Forest Road is a step-through accommodation based service offering holistic support of up to seven Service Users. Your role will be to support individual service users, taking a person-centred approach to their care and support. Your role will include: Undertaking the responsibility of being a Key Worker/Co-worker. Planning alongside members of the person's circle of support, and to enable individuals to be happy, healthy and to be successful in achieving their wishes and aspirations. Our person-centred plans, meetings and processes are co-produced with the people we support and their families, to promote a unified approach. Together, you will set meaningful and aspirational goals which you will support our service users to move towards, You will be paid on a weekly basis. You will have previous experience of working with people in a recovery-focused way who are experiencing mental health problems, either in a community, residential or inpatient setting. You will be motivated with good communication skills and a commitment to achieving positive outcomes using a person-centred recovery approach. As a Creative Support Relief Support Worker staff member you will have access to our free app which allows you to pick up shifts in Alcester and any area of the country, provides information on the service and shifts as well as directions. Vacancy Reference Number: 88336 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme , and we are unable to accept applicants with Skilled Worker Visas .
May 15, 2026
Seasonal
We are looking for warm, resourceful, energetic and diverse team of Relief Recovery Support Workers to join our service Forest Road in Loughborough. Forest Road is a step-through accommodation based service offering holistic support of up to seven Service Users. Your role will be to support individual service users, taking a person-centred approach to their care and support. Your role will include: Undertaking the responsibility of being a Key Worker/Co-worker. Planning alongside members of the person's circle of support, and to enable individuals to be happy, healthy and to be successful in achieving their wishes and aspirations. Our person-centred plans, meetings and processes are co-produced with the people we support and their families, to promote a unified approach. Together, you will set meaningful and aspirational goals which you will support our service users to move towards, You will be paid on a weekly basis. You will have previous experience of working with people in a recovery-focused way who are experiencing mental health problems, either in a community, residential or inpatient setting. You will be motivated with good communication skills and a commitment to achieving positive outcomes using a person-centred recovery approach. As a Creative Support Relief Support Worker staff member you will have access to our free app which allows you to pick up shifts in Alcester and any area of the country, provides information on the service and shifts as well as directions. Vacancy Reference Number: 88336 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme , and we are unable to accept applicants with Skilled Worker Visas .
Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently looking to add a Relief Support Worker to our team in Leek, Staffordshire. We are looking for a compassionate, positive and creative individual to join our supportive and dedicated team at our supported living service in Westwood, Leek. We would love to hear from people who have the genuine passion and drive to want to make a positive difference in people's lives who have learning disabilities. The successful candidate will be supporting individuals at our beautiful and homely Supported Living Service and out in the community. No two days will be the same as the people that use our service have a wide range of interests and activities from shopping, afternoon tea, trips out visiting new places and coffee and cake days. Relief Support Worker Duties: You will be enabling someone to live a fulfilling and independent life at home and out in the community, Assisting with day-to-day living duties such as budgeting, shopping and supporting with medication and any personal care that may be required To work flexibly including evenings and weekends, according to the needs of the service To enable service users to become as independent as possible and to grow in confidence, competence and personal effectiveness in areas such as social skills/relationships, daily living skills and using community resources To be responsive to the individual needs of service users within the framework of their Person Centred Plans We welcome people with previous experience to apply for this role. You will be paid on a weekly basis. Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures. We are unable to offer any Skilled worker visas for any relief/ bank posts. This is because the Home Office require individuals to have a set annual earnings threshold of over £21,000 per annum and we are unable to guarantee hours on an ad-hoc basis. Vacancy Reference Number: 90368 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. SVC: DHRD Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme , and we are unable to accept applicants with Skilled Worker Visas .
May 15, 2026
Seasonal
Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently looking to add a Relief Support Worker to our team in Leek, Staffordshire. We are looking for a compassionate, positive and creative individual to join our supportive and dedicated team at our supported living service in Westwood, Leek. We would love to hear from people who have the genuine passion and drive to want to make a positive difference in people's lives who have learning disabilities. The successful candidate will be supporting individuals at our beautiful and homely Supported Living Service and out in the community. No two days will be the same as the people that use our service have a wide range of interests and activities from shopping, afternoon tea, trips out visiting new places and coffee and cake days. Relief Support Worker Duties: You will be enabling someone to live a fulfilling and independent life at home and out in the community, Assisting with day-to-day living duties such as budgeting, shopping and supporting with medication and any personal care that may be required To work flexibly including evenings and weekends, according to the needs of the service To enable service users to become as independent as possible and to grow in confidence, competence and personal effectiveness in areas such as social skills/relationships, daily living skills and using community resources To be responsive to the individual needs of service users within the framework of their Person Centred Plans We welcome people with previous experience to apply for this role. You will be paid on a weekly basis. Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures. We are unable to offer any Skilled worker visas for any relief/ bank posts. This is because the Home Office require individuals to have a set annual earnings threshold of over £21,000 per annum and we are unable to guarantee hours on an ad-hoc basis. Vacancy Reference Number: 90368 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. SVC: DHRD Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme , and we are unable to accept applicants with Skilled Worker Visas .
Role: Public Law Solicitor - Birmingham A Legal500, Leading law firm looking to recruit dedicated and experienced Public Law Solicitor for highly sought permanent position. Gemini Recruitment are currently partnering with a large and established law firm. Our client serves corporate entities and private individuals in over 25 practice areas from offices throughout London and across England and Wales. Our client's accomplishments are acknowledged and recommended in The Legal 500 and Chambers and Partners, as a top tier firm. Our client holds the Investors in People Gold Accreditation Quality Standard Mark and is LEXCEL, Cyber Essentials Plus and ISO accredited and regulated by the Solicitors Regulation Authority. Public Law Department Background Our client's Public Law department has experience in all aspects of civil liberties and judicial review against the HMRC, local authority, NHS, planning Judicial Review including obtaining emergency orders and other interim relief to prevent breaches of human rights. Their department regularly follow up judicial reviews with actions for damages in both the County and High Courts and successfully pursue matters to the Court of Appeal and the Supreme Court. The quality of the department is repeatedly demonstrated by its high success rates, with award winning cases, many of which are recorded in the reported case journals, raising new and important issues, and creating legal precedents for the future. The Public Law Department is recognised as a leader in its field by Chambers and Partners and Legal 500 for its depth of experience in immigration and civil liberties challenges. As a well-established firm, our client is well known to the Legal Aid Agency (LAA), the Courts, and the Government Legal Department (GLD). Our client also collaborates with other firms on funding and case management issues, and has a close working relationship with a number of barristers' chambers with relevant expertise in public law. Our client carries out both publicly and privately funded work. Main Duties and Responsibilities Report directly to Department Director Responsible for all aspects of Public Law work including providing technical expertise and guidance to other team members Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities Assisting with delivery of appropriate training and development in the department Variety of duties including dealing with a range of Public Law work including: Unlawful detention; False imprisonment; Abuse by detention staff and removal escorts; Conditions in detention; Age assessments; Asylum support; Challenging non-appealable decisions; Challenging removal notices; NHS & Local Authority challenges; Policies, practices and decisions made by the Immigration and Asylum Tribunals (First-tier Tribunal / Upper Tribunal) ; Bail decisions The work may also include challenging non-immigration issues such as data protection, housing etc Preparing and managing funding applications to the Legal Aid Agency, Preparing draft documents including witness statements and processing evidence Preparing applications (incl drafting application forms, index of documents and letters of representations) Attending conferences and court You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company Key Skills Required Must have a clean, valid Practicing Certificate at the time of applying Law Society Immigration Accreditation Level 2 & Supervisor NOT necessary but desirable Strong management skills Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals Previous proven Solicitor experience and working to key performance indicators Professional with a pro-active approach; excellent client care skills and ability to deal with client matters in a sensitive manner to deal with vulnerable clients and resolve complicated practicalities involved in Public Law issues Excellent networking and communication skills with the ability to successfully market the Company and generate new business Working knowledge of the Legal Aid Guidance for Public Law matters and have the ability to service privately funded cases Have extensive experience in dealing with all Public Law related work Experience in own advocacy is an advantage Excellent IT Skills -familiar with Microsoft Office applications and document management skills This list is not exhaustive and there may be other duties as reasonably required. On offer is an attractive salary package, a supportive team environment and real prospects for promotion. The Company will allow hybrid-working in accordance with the company policy. The company is committed to Equal Opportunities and embraces diversity and inclusivity of its staff and strives to ensure that their workforce reflects the diversity of the communities they serve. About Gemini Recruitment: Gemini Recruitment is a leading recruitment agency specialising in legal recruitment. We provide a highly focused service specialising in placements for Solicitors, Legal Executives, Trainee Solicitors, Paralegals and Legal Support Staff. We have intimate knowledge of specific opportunities in the legal market across the UK. By applying to this vacancy you give Gemini Recruitment Services Limited permission to submit your CV to the hiring company and you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
May 15, 2026
Full time
Role: Public Law Solicitor - Birmingham A Legal500, Leading law firm looking to recruit dedicated and experienced Public Law Solicitor for highly sought permanent position. Gemini Recruitment are currently partnering with a large and established law firm. Our client serves corporate entities and private individuals in over 25 practice areas from offices throughout London and across England and Wales. Our client's accomplishments are acknowledged and recommended in The Legal 500 and Chambers and Partners, as a top tier firm. Our client holds the Investors in People Gold Accreditation Quality Standard Mark and is LEXCEL, Cyber Essentials Plus and ISO accredited and regulated by the Solicitors Regulation Authority. Public Law Department Background Our client's Public Law department has experience in all aspects of civil liberties and judicial review against the HMRC, local authority, NHS, planning Judicial Review including obtaining emergency orders and other interim relief to prevent breaches of human rights. Their department regularly follow up judicial reviews with actions for damages in both the County and High Courts and successfully pursue matters to the Court of Appeal and the Supreme Court. The quality of the department is repeatedly demonstrated by its high success rates, with award winning cases, many of which are recorded in the reported case journals, raising new and important issues, and creating legal precedents for the future. The Public Law Department is recognised as a leader in its field by Chambers and Partners and Legal 500 for its depth of experience in immigration and civil liberties challenges. As a well-established firm, our client is well known to the Legal Aid Agency (LAA), the Courts, and the Government Legal Department (GLD). Our client also collaborates with other firms on funding and case management issues, and has a close working relationship with a number of barristers' chambers with relevant expertise in public law. Our client carries out both publicly and privately funded work. Main Duties and Responsibilities Report directly to Department Director Responsible for all aspects of Public Law work including providing technical expertise and guidance to other team members Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities Assisting with delivery of appropriate training and development in the department Variety of duties including dealing with a range of Public Law work including: Unlawful detention; False imprisonment; Abuse by detention staff and removal escorts; Conditions in detention; Age assessments; Asylum support; Challenging non-appealable decisions; Challenging removal notices; NHS & Local Authority challenges; Policies, practices and decisions made by the Immigration and Asylum Tribunals (First-tier Tribunal / Upper Tribunal) ; Bail decisions The work may also include challenging non-immigration issues such as data protection, housing etc Preparing and managing funding applications to the Legal Aid Agency, Preparing draft documents including witness statements and processing evidence Preparing applications (incl drafting application forms, index of documents and letters of representations) Attending conferences and court You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company Key Skills Required Must have a clean, valid Practicing Certificate at the time of applying Law Society Immigration Accreditation Level 2 & Supervisor NOT necessary but desirable Strong management skills Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals Previous proven Solicitor experience and working to key performance indicators Professional with a pro-active approach; excellent client care skills and ability to deal with client matters in a sensitive manner to deal with vulnerable clients and resolve complicated practicalities involved in Public Law issues Excellent networking and communication skills with the ability to successfully market the Company and generate new business Working knowledge of the Legal Aid Guidance for Public Law matters and have the ability to service privately funded cases Have extensive experience in dealing with all Public Law related work Experience in own advocacy is an advantage Excellent IT Skills -familiar with Microsoft Office applications and document management skills This list is not exhaustive and there may be other duties as reasonably required. On offer is an attractive salary package, a supportive team environment and real prospects for promotion. The Company will allow hybrid-working in accordance with the company policy. The company is committed to Equal Opportunities and embraces diversity and inclusivity of its staff and strives to ensure that their workforce reflects the diversity of the communities they serve. About Gemini Recruitment: Gemini Recruitment is a leading recruitment agency specialising in legal recruitment. We provide a highly focused service specialising in placements for Solicitors, Legal Executives, Trainee Solicitors, Paralegals and Legal Support Staff. We have intimate knowledge of specific opportunities in the legal market across the UK. By applying to this vacancy you give Gemini Recruitment Services Limited permission to submit your CV to the hiring company and you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Are you interested in a career in Mental Health? Looking for a rewarding role that is fun and stimulating everyday? We are looking for motivated, resourceful Relief Support Workers to join our passionate staff team in Preston, Lancashire. The ideal candidate will be committed to providing person centred support to people with mental health needs at our service in Preston, Lancashire. Your role will include: Develop daily living skills and accessing education, vocational and leisure activities with service users. Building confidence, self-esteem, hope and positive coping skills in service users. Developing with the individual person centred support plans aimed at recovery, happiness, health and achieving of service users goals and aspirations. Implementing guidelines and risk management plans, and working positively within a consistence, mutually supportive team ethos. You can chose to be paid on a weekly or monthly basis. Experience is essential for this role. Vacancy Reference Number: 85716 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK.
May 14, 2026
Seasonal
Are you interested in a career in Mental Health? Looking for a rewarding role that is fun and stimulating everyday? We are looking for motivated, resourceful Relief Support Workers to join our passionate staff team in Preston, Lancashire. The ideal candidate will be committed to providing person centred support to people with mental health needs at our service in Preston, Lancashire. Your role will include: Develop daily living skills and accessing education, vocational and leisure activities with service users. Building confidence, self-esteem, hope and positive coping skills in service users. Developing with the individual person centred support plans aimed at recovery, happiness, health and achieving of service users goals and aspirations. Implementing guidelines and risk management plans, and working positively within a consistence, mutually supportive team ethos. You can chose to be paid on a weekly or monthly basis. Experience is essential for this role. Vacancy Reference Number: 85716 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK.
We are looking for passionate and experienced relief staff to support us in our busy complex supported services. At our organization, our purpose-built local staff team boasts extensive experience and professionalism. We're looking to expand with dedicated, warm, and hardworking individuals who can help us deliver exceptional personal support to those we care for. In collaboration with both the staff team and clients, you'll emphasize maintaining the independence and dignity of our service users, ensuring they lead inclusive lives within the community. Role Responsibilities: Support clients emotionally and practically, meeting their daily living needs such as personal care, household tasks, medication, healthy living, and community engagement. Foster a focus on independence and dignity for our service users, promoting their inclusion in the local community. A minimum of twelve months' previous employed experience in a similar role is essential. We provide a comprehensive induction to support you in delivering the highest level of care and advancing your personal development. If you are committed to the welfare of others and eager to make a meaningful difference, we'd love to hear from you! Vacancy Reference Number: 93470 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK
May 14, 2026
Seasonal
We are looking for passionate and experienced relief staff to support us in our busy complex supported services. At our organization, our purpose-built local staff team boasts extensive experience and professionalism. We're looking to expand with dedicated, warm, and hardworking individuals who can help us deliver exceptional personal support to those we care for. In collaboration with both the staff team and clients, you'll emphasize maintaining the independence and dignity of our service users, ensuring they lead inclusive lives within the community. Role Responsibilities: Support clients emotionally and practically, meeting their daily living needs such as personal care, household tasks, medication, healthy living, and community engagement. Foster a focus on independence and dignity for our service users, promoting their inclusion in the local community. A minimum of twelve months' previous employed experience in a similar role is essential. We provide a comprehensive induction to support you in delivering the highest level of care and advancing your personal development. If you are committed to the welfare of others and eager to make a meaningful difference, we'd love to hear from you! Vacancy Reference Number: 93470 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK
We are looking for friendly, caring and engaging people to be a part of our dedicated team at Newbury. Working flexible shifts, you will support people with daily living activities and to live their best lives. Based in Newbury, our supported living service supports people with learning disabilities to access the community, have opportunities to become more independent and to enjoy the highest quality of life. Our service users enjoy going to festivals, day trips, evenings out, swimming, bowling, attending sport events and even have their own weekly film night in the communal area. We are looking for Relief Support Workers from all walks of life. A minimum of 12 months experience is required for all Relief roles. We will be interviewing for this role as applications are received and may close this role prior to the closing date upon successful appointment so please submit your application as soon as possible. Vacancy Reference Number: 91377 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas .
May 14, 2026
Seasonal
We are looking for friendly, caring and engaging people to be a part of our dedicated team at Newbury. Working flexible shifts, you will support people with daily living activities and to live their best lives. Based in Newbury, our supported living service supports people with learning disabilities to access the community, have opportunities to become more independent and to enjoy the highest quality of life. Our service users enjoy going to festivals, day trips, evenings out, swimming, bowling, attending sport events and even have their own weekly film night in the communal area. We are looking for Relief Support Workers from all walks of life. A minimum of 12 months experience is required for all Relief roles. We will be interviewing for this role as applications are received and may close this role prior to the closing date upon successful appointment so please submit your application as soon as possible. Vacancy Reference Number: 91377 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas .
Join Our Team as a Relief Hostess / Domestic Assistant! Are you passionate about providing exceptional food service in a healthcare environment? Do you thrive in a role where you can positively impact patients' experiences? If so, we have an exciting opportunity for you to join our dynamic team as a Relief Hostess / Domestic Assistant! Position: Relief Hostess / Domestic Assistant Location: Great Western Hospital, Swindon Contract Length: 3 months (with potential for extension - Temp to Perm opportunities available) Working Pattern: Shift: 07:30 - 13:30, 4 days on, 4 days off Key Responsibilities Patient Food Service: Prepare and distribute patient meals, snacks, and hot/cold beverages. Liaise with ward staff to ensure adherence to patient dietary needs, allergies, and preferences. Ensure safe food handling and storage practices in line with HACCP and infection control policies. Record food temperatures and fridge logs as per policy. Cleaning & Environmental Hygiene: Clean patient areas, including bed spaces, bathrooms, kitchens, and communal areas to NHS cleaning standards. Perform daily and deep cleaning tasks according to the Domestic Cleaning Schedule. Use appropriate cleaning chemicals and equipment safely in compliance with COSHH regulations. Promptly report maintenance issues or hazards. Infection Prevention & Control: Follow hand hygiene, PPE, and cross-contamination procedures. Respond to cleaning requests related to spills, bodily fluids, or isolation areas. Support outbreak control procedures where required. Teamwork and Communication: Work closely with nursing staff, dietitians, and infection control teams. Communicate effectively with patients, particularly those who may be vulnerable or have additional needs. Contribute to team briefings and training sessions as required. This job profile outlines key responsibilities and tasks, but is not exhaustive. Why Join Us? Dynamic Environment: Be part of a team where your contributions make a real difference in patients' lives. Flexible Work Schedule: Enjoy a work-life balance with our unique shift pattern. Professional Growth: Opportunities for Temp to Perm roles and ongoing training. Inclusive Workplace: We are committed to providing an inclusive and accessible recruitment process. If you require reasonable adjustments at any stage, please let us know how we can support you! Perks of the Role: Competitive salary Opportunities for personal development Supportive team culture Access to employee wellness programs Potential for career advancement If you are ready to make a meaningful impact in a healthcare setting and are excited about the opportunity to join our team, we want to hear from you! Apply today and start your journey with us! Please note: We use generative AI tools to support our screening process to ensure a fair and consistent experience for all applicants. All final hiring decisions are made by our recruitment team. If you do not hear from us within five working days, your application may not have progressed on this occasion. We encourage you to apply for future opportunities. Adecco is a disability- confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 14, 2026
Full time
Join Our Team as a Relief Hostess / Domestic Assistant! Are you passionate about providing exceptional food service in a healthcare environment? Do you thrive in a role where you can positively impact patients' experiences? If so, we have an exciting opportunity for you to join our dynamic team as a Relief Hostess / Domestic Assistant! Position: Relief Hostess / Domestic Assistant Location: Great Western Hospital, Swindon Contract Length: 3 months (with potential for extension - Temp to Perm opportunities available) Working Pattern: Shift: 07:30 - 13:30, 4 days on, 4 days off Key Responsibilities Patient Food Service: Prepare and distribute patient meals, snacks, and hot/cold beverages. Liaise with ward staff to ensure adherence to patient dietary needs, allergies, and preferences. Ensure safe food handling and storage practices in line with HACCP and infection control policies. Record food temperatures and fridge logs as per policy. Cleaning & Environmental Hygiene: Clean patient areas, including bed spaces, bathrooms, kitchens, and communal areas to NHS cleaning standards. Perform daily and deep cleaning tasks according to the Domestic Cleaning Schedule. Use appropriate cleaning chemicals and equipment safely in compliance with COSHH regulations. Promptly report maintenance issues or hazards. Infection Prevention & Control: Follow hand hygiene, PPE, and cross-contamination procedures. Respond to cleaning requests related to spills, bodily fluids, or isolation areas. Support outbreak control procedures where required. Teamwork and Communication: Work closely with nursing staff, dietitians, and infection control teams. Communicate effectively with patients, particularly those who may be vulnerable or have additional needs. Contribute to team briefings and training sessions as required. This job profile outlines key responsibilities and tasks, but is not exhaustive. Why Join Us? Dynamic Environment: Be part of a team where your contributions make a real difference in patients' lives. Flexible Work Schedule: Enjoy a work-life balance with our unique shift pattern. Professional Growth: Opportunities for Temp to Perm roles and ongoing training. Inclusive Workplace: We are committed to providing an inclusive and accessible recruitment process. If you require reasonable adjustments at any stage, please let us know how we can support you! Perks of the Role: Competitive salary Opportunities for personal development Supportive team culture Access to employee wellness programs Potential for career advancement If you are ready to make a meaningful impact in a healthcare setting and are excited about the opportunity to join our team, we want to hear from you! Apply today and start your journey with us! Please note: We use generative AI tools to support our screening process to ensure a fair and consistent experience for all applicants. All final hiring decisions are made by our recruitment team. If you do not hear from us within five working days, your application may not have progressed on this occasion. We encourage you to apply for future opportunities. Adecco is a disability- confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
As a Relief Housekeeper in our service, you will help maintain a clean and organised environment for the people who live here. This flexible role provides cover for the housekeeping team and supports the smooth running of the service. What your day will look like Cleaning bedrooms, bathrooms and shared areas Supporting laundry tasks including bedding and clothing Maintaining cleaning routines and schedules Following infection prevention and control guidance Using cleaning materials and equipment safely Reporting maintenance issues where identified Supporting colleagues when additional cover is required Helping maintain a safe and welcoming environment About you You will be dependable and able to step into the role confidently when supporting different shifts. You will take pride in maintaining high standards of cleanliness and organisation. Previous housekeeping or cleaning experience is welcome but not essential, as training will be provided. Basic IT skills are required for mandatory training. You must be a member of the PVG Scheme or willing to join. What you will gain Flexible relief working Full induction and training Ongoing learning and development opportunities If you would like a flexible role where your work supports a clean and welcoming service, apply now. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. As a Christian organisation, you will need to have a respect for all aspects of Christian worship. You will also need to become amember of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks.You will also be required to adhere to the SSSC Code of practice.We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.
May 14, 2026
Full time
As a Relief Housekeeper in our service, you will help maintain a clean and organised environment for the people who live here. This flexible role provides cover for the housekeeping team and supports the smooth running of the service. What your day will look like Cleaning bedrooms, bathrooms and shared areas Supporting laundry tasks including bedding and clothing Maintaining cleaning routines and schedules Following infection prevention and control guidance Using cleaning materials and equipment safely Reporting maintenance issues where identified Supporting colleagues when additional cover is required Helping maintain a safe and welcoming environment About you You will be dependable and able to step into the role confidently when supporting different shifts. You will take pride in maintaining high standards of cleanliness and organisation. Previous housekeeping or cleaning experience is welcome but not essential, as training will be provided. Basic IT skills are required for mandatory training. You must be a member of the PVG Scheme or willing to join. What you will gain Flexible relief working Full induction and training Ongoing learning and development opportunities If you would like a flexible role where your work supports a clean and welcoming service, apply now. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. As a Christian organisation, you will need to have a respect for all aspects of Christian worship. You will also need to become amember of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks.You will also be required to adhere to the SSSC Code of practice.We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.
Liverpool Innovation Park- Flexible hybrid working minimum 3 days office based (Available for experienced Energy Debt Specialists only after training on the telephone platform is completed.) Term: Fixed Term until 31st March 2028 Hours: 35 hours per week About the Role Responsibilities: Provide advice and a limited casework service covering the full range of debt and money management advice, including breathing space, debt relief orders, bankruptcy, and debt management plans. Maintaining standards of service delivery and ensuring that advice and casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the minimum individual file review score of the Money and Pensions Service Advice Quality Framework. Complying with systems for monitoring and reporting purposes. Working collaboratively with colleagues to ensure that the service area meets key performance indicators and targets. Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation. Research and Campaigns Keeping up to date and participating in current research trends and campaign issues by providing information on a client s circumstances, Essential Criteria An understanding of and commitment to the aims, principles and policies of the Citizens Advice service including a strong commitment to equality and diversity. An understanding of the problems and issues associated with unmanageable debt, particularly energy debt, and their implications for clients and advice service provision. Recent experience of providing advice to the Advice Quality Standard and/or the willingness and ability to complete full debt advice training. A good understanding of the skills and techniques used in interviewing through telephone and digital advice channels. The ability to understand the needs of others and to empower clients to take action for themselves. The ability to monitor and maintain own standards, prioritise work and meet deadlines and targets. The ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively. The ability to work as part of a team and to respond positively to change. Here are some examples of how we help our clients: In Person Enquiry. Mr Jones attended our drop-in service regarding multiple debts which had accumulated when, due to severe and sudden illness, he was forced to finish work. Mr Jones was unable to communicate by telephone due to his illness so needed in person support. He was anxious as his creditors had been contacting him asking him for payments and some were threatening court action. The Caseworker helped Mr Jones obtain details of all his debts. They arranged a formal Breathing Space to stop further action from his creditors for 60 days. The Caseworker helped Mr Jones complete a budget, checked his benefit income was correct, and helped him claim charitable support to maximise his income. They also looked at practical ways of helping him reduce his bills and expenditure. Unfortunately, Mr Jones still had very limited income to make affordable payment arrangements to his creditors. The Caseworker then advised him of all the options and solutions available. Mr Jones chose a Debt Relief Order insolvency solution, which the Caseworker completed, to give him a fresh start by effectively clearing his debts. Telephone Enquiry. Miss Smith contacted our advice line for help with her energy arrears. She struggled with a language barrier due to a limited level of English and was vulnerable due to a mental health condition. With a combination of several telephone calls, together with interpreting services, the Caseworker was able to successfully help her. The Caseworker contacted the fuel provider concerned and advised of her vulnerabilities. They requested that Miss Smith s details were placed on the Priority Services Register. Even though it was Wintertime, Miss Smith had not been topping up her prepayment meter as she could not afford to do so, so arrears via unpaid standing charges, were also accruing. The meter was also in an awkward position, so she found it difficult to access to top up. The Caseworker assisted her in contacting the fuel provider to install a new smart meter which she could access easier. Miss Smith was then able to use an app to top up her meter which she found more convenient. The Caseworker assisted Miss Smith in completing a budget, benefit claims, charitable support and fuel vouchers. The Caseworker looked at ways of reducing her expenditure and easy energy efficiency measures Miss Smith could undertake herself in her home. As a result of these actions, Miss Smith then had some disposable income and was able to start to top up her prepayment meter regularly and keep warm. The Caseworker also assisted her with the completion of a successful trust fund application to her fuel provider, to repay the arrears in full. Requirements Person Specification: To be appointed as an Energy Debt Specialist, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options, and insolvency solutions. You will also need to have the Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent. NEA Level 3 City and Guilds Level Energy Awareness would be desirable too. OR for a trainee - at least 6 months experience of delivering excellent customer service in a regulated environment such as banking, insurance, or a contact centre. 2. Experience of achieving performance and quality targets/KPIs. 3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards. 4. Effective oral and written communication skills. 5. Numerate to the level required by the tasks. 6. IT literate with the ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials. 7. Ability and willingness to work as part of a team. How to Apply For more information and to apply, please click on the redirect button. About us Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023. CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust. We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
May 13, 2026
Full time
Liverpool Innovation Park- Flexible hybrid working minimum 3 days office based (Available for experienced Energy Debt Specialists only after training on the telephone platform is completed.) Term: Fixed Term until 31st March 2028 Hours: 35 hours per week About the Role Responsibilities: Provide advice and a limited casework service covering the full range of debt and money management advice, including breathing space, debt relief orders, bankruptcy, and debt management plans. Maintaining standards of service delivery and ensuring that advice and casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the minimum individual file review score of the Money and Pensions Service Advice Quality Framework. Complying with systems for monitoring and reporting purposes. Working collaboratively with colleagues to ensure that the service area meets key performance indicators and targets. Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation. Research and Campaigns Keeping up to date and participating in current research trends and campaign issues by providing information on a client s circumstances, Essential Criteria An understanding of and commitment to the aims, principles and policies of the Citizens Advice service including a strong commitment to equality and diversity. An understanding of the problems and issues associated with unmanageable debt, particularly energy debt, and their implications for clients and advice service provision. Recent experience of providing advice to the Advice Quality Standard and/or the willingness and ability to complete full debt advice training. A good understanding of the skills and techniques used in interviewing through telephone and digital advice channels. The ability to understand the needs of others and to empower clients to take action for themselves. The ability to monitor and maintain own standards, prioritise work and meet deadlines and targets. The ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively. The ability to work as part of a team and to respond positively to change. Here are some examples of how we help our clients: In Person Enquiry. Mr Jones attended our drop-in service regarding multiple debts which had accumulated when, due to severe and sudden illness, he was forced to finish work. Mr Jones was unable to communicate by telephone due to his illness so needed in person support. He was anxious as his creditors had been contacting him asking him for payments and some were threatening court action. The Caseworker helped Mr Jones obtain details of all his debts. They arranged a formal Breathing Space to stop further action from his creditors for 60 days. The Caseworker helped Mr Jones complete a budget, checked his benefit income was correct, and helped him claim charitable support to maximise his income. They also looked at practical ways of helping him reduce his bills and expenditure. Unfortunately, Mr Jones still had very limited income to make affordable payment arrangements to his creditors. The Caseworker then advised him of all the options and solutions available. Mr Jones chose a Debt Relief Order insolvency solution, which the Caseworker completed, to give him a fresh start by effectively clearing his debts. Telephone Enquiry. Miss Smith contacted our advice line for help with her energy arrears. She struggled with a language barrier due to a limited level of English and was vulnerable due to a mental health condition. With a combination of several telephone calls, together with interpreting services, the Caseworker was able to successfully help her. The Caseworker contacted the fuel provider concerned and advised of her vulnerabilities. They requested that Miss Smith s details were placed on the Priority Services Register. Even though it was Wintertime, Miss Smith had not been topping up her prepayment meter as she could not afford to do so, so arrears via unpaid standing charges, were also accruing. The meter was also in an awkward position, so she found it difficult to access to top up. The Caseworker assisted her in contacting the fuel provider to install a new smart meter which she could access easier. Miss Smith was then able to use an app to top up her meter which she found more convenient. The Caseworker assisted Miss Smith in completing a budget, benefit claims, charitable support and fuel vouchers. The Caseworker looked at ways of reducing her expenditure and easy energy efficiency measures Miss Smith could undertake herself in her home. As a result of these actions, Miss Smith then had some disposable income and was able to start to top up her prepayment meter regularly and keep warm. The Caseworker also assisted her with the completion of a successful trust fund application to her fuel provider, to repay the arrears in full. Requirements Person Specification: To be appointed as an Energy Debt Specialist, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options, and insolvency solutions. You will also need to have the Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent. NEA Level 3 City and Guilds Level Energy Awareness would be desirable too. OR for a trainee - at least 6 months experience of delivering excellent customer service in a regulated environment such as banking, insurance, or a contact centre. 2. Experience of achieving performance and quality targets/KPIs. 3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards. 4. Effective oral and written communication skills. 5. Numerate to the level required by the tasks. 6. IT literate with the ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials. 7. Ability and willingness to work as part of a team. How to Apply For more information and to apply, please click on the redirect button. About us Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023. CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust. We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.