Resident Liaison Officer Social Housing Refurbishment Ealing, West London A leading main contractor specialising in planned refurbishment works within the social housing sector is looking to appoint an experienced Resident Liaison Officer (RLO) to join their team on a long-term programme in London Borough of Ealing. The company has recently secured a significant Social Housing Decarbonisation Fund (SHDF) framework worth £18m per year, delivering improvement works to low-rise residential blocks across the borough. This is a long-term programme of works, offering excellent job security and the opportunity to work with a well-established contractor with a strong pipeline of projects. The Role As Resident Liaison Officer, you will be the key point of contact between the residents, site teams and the client, ensuring works are delivered smoothly while maintaining a high level of customer satisfaction. Key responsibilities include: Acting as the main point of contact for residents throughout the refurbishment works Carrying out resident consultations and pre-start meetings Keeping tenants informed about programme timelines, access requirements and progress of works Managing queries, concerns and complaints in a professional and proactive manner Coordinating access to properties with the site team Maintaining clear communication and accurate records to ensure a positive resident experience The Works The programme forms part of the government-backed SHDF initiative, focused on improving the energy efficiency and condition of social housing. Typical works may include: External wall insulation (EWI) Window replacements Roofing works External repairs and energy efficiency upgrades Requirements Previous experience working as a Resident Liaison Officer within social housing refurbishment or planned works Strong interpersonal and communication skills Ability to build trust with residents and work closely with site teams Organised with good administrative skills Full UK driving licence and own vehicle required Package Generous salary Car allowance and fuel card Long-term secured work on a major framework Opportunity to join a stable and growing contractor with an excellent reputation This is a fantastic opportunity for a Resident Liaison Officer looking for long-term stability on a high-value refurbishment programme in West London. If you d like, I can also tighten this into a punchier LinkedIn job advert (which tends to attract more applicants).
May 27, 2026
Full time
Resident Liaison Officer Social Housing Refurbishment Ealing, West London A leading main contractor specialising in planned refurbishment works within the social housing sector is looking to appoint an experienced Resident Liaison Officer (RLO) to join their team on a long-term programme in London Borough of Ealing. The company has recently secured a significant Social Housing Decarbonisation Fund (SHDF) framework worth £18m per year, delivering improvement works to low-rise residential blocks across the borough. This is a long-term programme of works, offering excellent job security and the opportunity to work with a well-established contractor with a strong pipeline of projects. The Role As Resident Liaison Officer, you will be the key point of contact between the residents, site teams and the client, ensuring works are delivered smoothly while maintaining a high level of customer satisfaction. Key responsibilities include: Acting as the main point of contact for residents throughout the refurbishment works Carrying out resident consultations and pre-start meetings Keeping tenants informed about programme timelines, access requirements and progress of works Managing queries, concerns and complaints in a professional and proactive manner Coordinating access to properties with the site team Maintaining clear communication and accurate records to ensure a positive resident experience The Works The programme forms part of the government-backed SHDF initiative, focused on improving the energy efficiency and condition of social housing. Typical works may include: External wall insulation (EWI) Window replacements Roofing works External repairs and energy efficiency upgrades Requirements Previous experience working as a Resident Liaison Officer within social housing refurbishment or planned works Strong interpersonal and communication skills Ability to build trust with residents and work closely with site teams Organised with good administrative skills Full UK driving licence and own vehicle required Package Generous salary Car allowance and fuel card Long-term secured work on a major framework Opportunity to join a stable and growing contractor with an excellent reputation This is a fantastic opportunity for a Resident Liaison Officer looking for long-term stability on a high-value refurbishment programme in West London. If you d like, I can also tighten this into a punchier LinkedIn job advert (which tends to attract more applicants).
Allocations Officer Slough Contract £19.32 per hour Our client is looking for an experienced is looking for an Allocations Officer Hybrid - 2 days per week required in the office To undertake and determine eligibility assessments for potential tenants accessing the housing register to ensure the legality and suitability of every allocation. To be responsible for meeting statutory requirements, performance indicators and targets in the letting of all social housing. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Deliver a comprehensive, customer focused and high quality housing allocations service, liaising with other sections, departments and agencies internally and externally in relation to housing needs issues on behalf of home seekers Working proactively using initiative and knowledge to apply appropriate options to tackle housing need ensuring that the council s resources, including accommodation and financial resources, are appropriately used according to the needs of the home seeker, enabling them to achieve sustainable and affordable solutions to their housing needs. Maintain accurate and up to date records of the voids and lettings process as well as entering and maintaining records on the housing register using the integrated housing management IT system. This includes developing and running regular performance related reports and undertaking regular and frequent data reconciliation. Understand and work in accordance with legislation and Slough s current lettings and voids policies, standards and targets, responding to customer enquiries regarding voids and lettings, liaising with other sections and/or contractors as necessary to provide a co-ordinated response. To manage applications for social housing, including those of a complex nature and be responsible for applying the law and policy appropriately, reaching lawful and defensible decisions and ensuring that the Council s Housing Allocations Policy is implemented To ensure that each case receives a correct assessment liaising as necessary with colleagues in housing needs for acute cases and with the investigation team where cases of fraud or benefit abuse are suspected To take a lead on a particular topic and/or liaison with a partner department or agency as directed by the Housing Allocations Manager. Ensure that colleagues are briefed on relevant issues relating to the topic/liaison Provide information for new tenants about the properties and services available and ensure this information is regularly updated while liaising with tenancy management colleagues to ensure that the sign up process is efficient and informative for the client and timely in order Experience of working in a pressurised customer service environment and with vulnerable customers. Working effectively with a range of professional staff and external agencies. Maintaining computerised information management systems. Experience of working in confidential situations with an understanding of when & how to share sensitive information with customers and Experience of giving accurate and relevant information in a clear and concise manner, both in writing and verbally. Knowledge of current housing, immigration and related legislation, case law, policies and good practice including relevant Housing and Homelessness Acts. Knowledge of repairs issues to ensure that properties meet required standards Knowledge of relevant health and safety legislation and an ability to apply and enforce it, particularly in relation to lone workers. Knowledge of data protection legislation, especially relating to customer records. Knowledge of equal opportunities legislation and policy. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
May 27, 2026
Contractor
Allocations Officer Slough Contract £19.32 per hour Our client is looking for an experienced is looking for an Allocations Officer Hybrid - 2 days per week required in the office To undertake and determine eligibility assessments for potential tenants accessing the housing register to ensure the legality and suitability of every allocation. To be responsible for meeting statutory requirements, performance indicators and targets in the letting of all social housing. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Deliver a comprehensive, customer focused and high quality housing allocations service, liaising with other sections, departments and agencies internally and externally in relation to housing needs issues on behalf of home seekers Working proactively using initiative and knowledge to apply appropriate options to tackle housing need ensuring that the council s resources, including accommodation and financial resources, are appropriately used according to the needs of the home seeker, enabling them to achieve sustainable and affordable solutions to their housing needs. Maintain accurate and up to date records of the voids and lettings process as well as entering and maintaining records on the housing register using the integrated housing management IT system. This includes developing and running regular performance related reports and undertaking regular and frequent data reconciliation. Understand and work in accordance with legislation and Slough s current lettings and voids policies, standards and targets, responding to customer enquiries regarding voids and lettings, liaising with other sections and/or contractors as necessary to provide a co-ordinated response. To manage applications for social housing, including those of a complex nature and be responsible for applying the law and policy appropriately, reaching lawful and defensible decisions and ensuring that the Council s Housing Allocations Policy is implemented To ensure that each case receives a correct assessment liaising as necessary with colleagues in housing needs for acute cases and with the investigation team where cases of fraud or benefit abuse are suspected To take a lead on a particular topic and/or liaison with a partner department or agency as directed by the Housing Allocations Manager. Ensure that colleagues are briefed on relevant issues relating to the topic/liaison Provide information for new tenants about the properties and services available and ensure this information is regularly updated while liaising with tenancy management colleagues to ensure that the sign up process is efficient and informative for the client and timely in order Experience of working in a pressurised customer service environment and with vulnerable customers. Working effectively with a range of professional staff and external agencies. Maintaining computerised information management systems. Experience of working in confidential situations with an understanding of when & how to share sensitive information with customers and Experience of giving accurate and relevant information in a clear and concise manner, both in writing and verbally. Knowledge of current housing, immigration and related legislation, case law, policies and good practice including relevant Housing and Homelessness Acts. Knowledge of repairs issues to ensure that properties meet required standards Knowledge of relevant health and safety legislation and an ability to apply and enforce it, particularly in relation to lone workers. Knowledge of data protection legislation, especially relating to customer records. Knowledge of equal opportunities legislation and policy. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
We have an exciting opportunity for a Triage & Early Interventions Officer to join the Domestic Abuse team in North Wales working 30 hours per week. The ability to converse in Welsh is desirable for this role. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you. What we offer At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role This role is based in the Victim Help Centre, in St Asaph, North Wales and working in liaison with North Wales Police and other relevant agencies. As a Triage & Early Intervention Officer you will: contact Victims by telephone to undertake a comprehensive needs assessment and commission a range of services to support identified needs as appropriate. refer victims to partner agencies and contact approved suppliers to deliver services to victims. make direct referrals to appropriate colleagues and allocate Victim Support workers for further support. identify and manage the victims immediate service needs and contribute towards risk assessment processes whilst following agreed safe contact processes and securely recording contacts. build trust and confidence with victims who will be vulnerable and have complex needs. Level 4 Welsh Language skills and the ability to communicate fluently through the medium of Welsh is desirable for this role. Please see attached Job Description and Person Specification for further details. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
May 26, 2026
Full time
We have an exciting opportunity for a Triage & Early Interventions Officer to join the Domestic Abuse team in North Wales working 30 hours per week. The ability to converse in Welsh is desirable for this role. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you. What we offer At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role This role is based in the Victim Help Centre, in St Asaph, North Wales and working in liaison with North Wales Police and other relevant agencies. As a Triage & Early Intervention Officer you will: contact Victims by telephone to undertake a comprehensive needs assessment and commission a range of services to support identified needs as appropriate. refer victims to partner agencies and contact approved suppliers to deliver services to victims. make direct referrals to appropriate colleagues and allocate Victim Support workers for further support. identify and manage the victims immediate service needs and contribute towards risk assessment processes whilst following agreed safe contact processes and securely recording contacts. build trust and confidence with victims who will be vulnerable and have complex needs. Level 4 Welsh Language skills and the ability to communicate fluently through the medium of Welsh is desirable for this role. Please see attached Job Description and Person Specification for further details. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Bromsgrove District Housing Trust
Bromsgrove, Worcestershire
Closing Date: Friday 12th June 2026 9am Are you passionate about delivering exceptional customer service and making a real difference in your community? We're looking for a Customer Liaison Officer to join our team at bdht, where people are at the heart of everything we do. About the Role The Customer Liaison Officer plays a vital role in ensuring that customers remain at the centre of our capital investment programmes, major repairs, and damp and mould cases. This position is key to maintaining clear, consistent, and timely communication between customers and contractors, helping to deliver a high-quality service. You will be responsible for engaging directly with customers, acting as a dedicated point of contact throughout complex repair works and investment projects. You will also coordinate closely with contractors to ensure the highest levels of customer satisfaction are achieved. Working collaboratively with surveyors, internal teams, and external partners, you will help ensure that all works are delivered efficiently, to a high standard, and with a strong focus on the overall customer experience. About You We're looking for someone with experience working in a customer facing role and with the ability to communicate effectively with both customers and partner agencies. You'll have good negotiating and influencing skills and be able to work under pressure with minimal supervision. Experience of working with Microsoft office and other IT systems This post requires that the job holder is subject to a Basic DBS check. Possession of a current valid driving licence and appropriately insured car is a requirement for the post. What we can offer in return: 32 days annual leave plus bank holidays Holiday purchase scheme -buy up to an additional 5 days holiday per year Holiday buy back scheme - bdht will buy up to 10 days holiday back from staff Team budget every year to enjoy an afternoon out as a team Electric vehicle leasing scheme through Octopus Energy Pension scheme - defined contributions pension administered by the Social Housing Pension Scheme (SHPS) Life insurance is available to members of the pension scheme Employee Assistance Programme Mental Health First Aiders Healthcare Cash Back Scheme - Healthshield Retail discounts scheme Long Service Awards (given at 1 year, 5 years and in increments of 5 years following this) Reimbursement for professional subscription fees Corporate Sponsorship opportunities Reimbursement for HRT pre-paid certificates Reimbursement for annual flu jab Free parking and refreshments Monthly staff compliments raffle Wellbeing calendar of events throughout the year Bdht reserves the right to close vacancies before the stated closing date where the volume of applications is extremely high.
May 26, 2026
Full time
Closing Date: Friday 12th June 2026 9am Are you passionate about delivering exceptional customer service and making a real difference in your community? We're looking for a Customer Liaison Officer to join our team at bdht, where people are at the heart of everything we do. About the Role The Customer Liaison Officer plays a vital role in ensuring that customers remain at the centre of our capital investment programmes, major repairs, and damp and mould cases. This position is key to maintaining clear, consistent, and timely communication between customers and contractors, helping to deliver a high-quality service. You will be responsible for engaging directly with customers, acting as a dedicated point of contact throughout complex repair works and investment projects. You will also coordinate closely with contractors to ensure the highest levels of customer satisfaction are achieved. Working collaboratively with surveyors, internal teams, and external partners, you will help ensure that all works are delivered efficiently, to a high standard, and with a strong focus on the overall customer experience. About You We're looking for someone with experience working in a customer facing role and with the ability to communicate effectively with both customers and partner agencies. You'll have good negotiating and influencing skills and be able to work under pressure with minimal supervision. Experience of working with Microsoft office and other IT systems This post requires that the job holder is subject to a Basic DBS check. Possession of a current valid driving licence and appropriately insured car is a requirement for the post. What we can offer in return: 32 days annual leave plus bank holidays Holiday purchase scheme -buy up to an additional 5 days holiday per year Holiday buy back scheme - bdht will buy up to 10 days holiday back from staff Team budget every year to enjoy an afternoon out as a team Electric vehicle leasing scheme through Octopus Energy Pension scheme - defined contributions pension administered by the Social Housing Pension Scheme (SHPS) Life insurance is available to members of the pension scheme Employee Assistance Programme Mental Health First Aiders Healthcare Cash Back Scheme - Healthshield Retail discounts scheme Long Service Awards (given at 1 year, 5 years and in increments of 5 years following this) Reimbursement for professional subscription fees Corporate Sponsorship opportunities Reimbursement for HRT pre-paid certificates Reimbursement for annual flu jab Free parking and refreshments Monthly staff compliments raffle Wellbeing calendar of events throughout the year Bdht reserves the right to close vacancies before the stated closing date where the volume of applications is extremely high.
Job Title: Customer Relations Officer Location: Local authority based in Hounslow Hourly rate: 21.41 PAYE/ 28.48 Umbrella Contract Length: 3-month temporary contract (possibility of extension) Working Pattern: Monday- Friday, 8.45am- 5pm (36 hours per week) Working Arrangements: Hybrid model: 2 days in Hounslow House office, 3 days working remotely ASAP Start Job Purpose: As a Customer Relations Officer (Housing) you will play a key role in overseeing and working with housing and Social care colleagues to resolve complaints within statutory and corporate timescales. A core function will also be to ensure compliance with the Housing Ombudsman and Local Government and Social Care Ombudsman Complaint Handling Code. Job Duties: Ensure all service complaints are dealt with in a professional manner, within set timescales ensuring strict compliance with the Councils Complaints Procedure. To be clear, helpful and manage expectations in any telephone conversations and written communication with complainants Keep excellent records of interactions with customers and any other relevant information received and ensure appropriate actions are taken, updating colleagues, casework and computer records as required to enable regular monitoring of the service. To undertake such assignments of research, analysis, report writing and monitoring as required. To work with housing colleagues to ensure Ombudsman cases are investigated and responded to within Ombudsman timescales To work within the processes in place and highlight areas for development to continually improve the service provided. To use and help develop supporting IT software through workshops, testing and identifying new ways of working to maximise the effectiveness of the service. To administer corporate policies in respect of Data Protection, Freedom of Information and Environmental Information Requests. To take ownership of the liaison of composite housing complaints and composite housing Ombudsman cases to ensure a quality and timely response and resolution. To liaise with Senior Managers, Heads of Service, housing service areas as part of remedial activities to remedy areas of failure. Person Specification: The ideal candidate must have: Previous experience working on complaints for a council or similar public sector organisation. Experience and/or skills in ensuring the Stage 1 and Stage 2 corporate complaint process is effectively implemented in line with the Ombudsman Complaint Handling Code and Complaints, Comments and Compliments policy. Experience in ensuring service complaints are dealt with in a professional manner, within set timescales ensuring strict compliance with the Councils Complaints Procedure. Demonstrable skills and experience of being clear, helpful and manage expectations in any telephone conversations and written communication with complainants. Skills to take ownership of the liaison of composite housing complaints and composite housing Ombudsman cases to ensure a quality and timely response and resolution. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 26, 2026
Contractor
Job Title: Customer Relations Officer Location: Local authority based in Hounslow Hourly rate: 21.41 PAYE/ 28.48 Umbrella Contract Length: 3-month temporary contract (possibility of extension) Working Pattern: Monday- Friday, 8.45am- 5pm (36 hours per week) Working Arrangements: Hybrid model: 2 days in Hounslow House office, 3 days working remotely ASAP Start Job Purpose: As a Customer Relations Officer (Housing) you will play a key role in overseeing and working with housing and Social care colleagues to resolve complaints within statutory and corporate timescales. A core function will also be to ensure compliance with the Housing Ombudsman and Local Government and Social Care Ombudsman Complaint Handling Code. Job Duties: Ensure all service complaints are dealt with in a professional manner, within set timescales ensuring strict compliance with the Councils Complaints Procedure. To be clear, helpful and manage expectations in any telephone conversations and written communication with complainants Keep excellent records of interactions with customers and any other relevant information received and ensure appropriate actions are taken, updating colleagues, casework and computer records as required to enable regular monitoring of the service. To undertake such assignments of research, analysis, report writing and monitoring as required. To work with housing colleagues to ensure Ombudsman cases are investigated and responded to within Ombudsman timescales To work within the processes in place and highlight areas for development to continually improve the service provided. To use and help develop supporting IT software through workshops, testing and identifying new ways of working to maximise the effectiveness of the service. To administer corporate policies in respect of Data Protection, Freedom of Information and Environmental Information Requests. To take ownership of the liaison of composite housing complaints and composite housing Ombudsman cases to ensure a quality and timely response and resolution. To liaise with Senior Managers, Heads of Service, housing service areas as part of remedial activities to remedy areas of failure. Person Specification: The ideal candidate must have: Previous experience working on complaints for a council or similar public sector organisation. Experience and/or skills in ensuring the Stage 1 and Stage 2 corporate complaint process is effectively implemented in line with the Ombudsman Complaint Handling Code and Complaints, Comments and Compliments policy. Experience in ensuring service complaints are dealt with in a professional manner, within set timescales ensuring strict compliance with the Councils Complaints Procedure. Demonstrable skills and experience of being clear, helpful and manage expectations in any telephone conversations and written communication with complainants. Skills to take ownership of the liaison of composite housing complaints and composite housing Ombudsman cases to ensure a quality and timely response and resolution. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
The role Help us deliver Wales's contribution to the global goal of conserving 30% of land, freshwater and marine environments by 2030. Working as part of NRW's support for the Sustainable Farming Scheme (SFS), you'll help create practical management plans for designated sites and work directly with farmers to identify actions that benefit habitats, species and the wider environment. We are recruiting two Environment Officers in North West Wales, on fixed-term appointment until 31/03/2027, with the possibility of permanency . This role will be based out of our Buckley site. You will provide technical expertise in protected site management, including regulatory work (assents and consents), proactive conservation advice, and developing partnerships and management agreements. Your role will support NRW's biodiversity priorities and offer specialist input to colleagues and projects across the organisation. You may also contribute to broader environmental management, including incident response, water resources, land and water quality, and work linked to delivering Water Framework Directive outcomes. You'll work alongside established operational teams and play a key role in improving environmental outcomes on the ground. Driving is essential to this role as you will need to visit remote sites to form an opinion to enable the issuing of a consent or licence. You must hold a full and current UK driving license. As an organisation we support flexible working. You will be contracted to the NRW office at the above location and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. To make an informal enquiry about this role, please contact Liz Felton at Interviews will take place through Microsoft Teams on 23/06/2026. About us At Natural Resources Wales (NRW), our vision is simple but ambitious: a future where people and nature thrive together. Everything we do is driven by the belief that a healthy natural environment underpins a strong economy, resilient communities, and a vibrant quality of life for everyone in Wales. We play a central role in supporting Welsh Government to develop and deliver the Sustainable Farming Scheme, an initiative designed to create long term benefits for nature, people, and the rural economy. Through this work, we help shape a more sustainable future for Welsh agriculture, ensuring land management supports biodiversity, combats climate change, and enhances the wellbeing of current and future generations. Our teams are passionate, knowledgeable, and united by a shared purpose: to protect, restore, and reward the incredible landscapes and natural assets of Wales. If you join us, you'll be part of a forward thinking organisation where your contribution directly supports a greener, fairer and more sustainable future. What you will do Work with a wide range of internal and external customers including permit holders, landowners, businesses, public bodies, recreation groups, volunteers and third sector organisations to enable others to achieve SMNR. Establish, maintain and advise partners to support the development of partnership projects and plans through from concepts to implementation. These projects will deliver outcomes aligned with place priorities. Assess compliance with relevant legislation, permit or consent conditions. Where non-compliance is identified, determine and implement the most appropriate intervention option to ensure a return to compliance as quickly as possible. Take appropriate actions to collect evidence for enforcement purposes, in accordance with defined procedures. Draft valid consents and assents for operations affecting protected sites. For all work areas produce required advice, investigations, documentation and reports to agreed quality standards to support operational and management decisions, protected site notification, public enquiries, court cases etc so that information, evidence and NRW interests are accurately and effectively presented. Within your area of expertise, provide professional local advice and responses to consultations from planning and permitting teams. Maintain working relationships with these teams through regular liaison. Monitor progress of work, which may include interpretation of data, contractor management, project delivery or compliance with management agreements or statutory legal notices. Identify and support any remedial actions to ensure outcome delivery. Play a role in a resilient NRW Incident Management Service that follows NRW process to ensure effective, timely and safe response to incidents. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method.A good working knowledge of conservation and biodiversity, with focused experience in these distinct areas of the team remit. An understanding of how your role in a multi-functional team can contribute to the sustainable management of natural resources. Strong and effective self-management, organisational and ICT skills, including the ability to use specialised IT systems, such as GIS or customised applications. The ability to influence, negotiate and gain cooperation of others including experience of dealing successfully with difficult people or situations and proven ability to work well as part of a team. Ensure continuing professional and personal development, expertise and competence through formal and informal learning and certification. Hold a current full UK valid licence to drive NRW fleet vehicles (cars and vans). Welsh Language level requirements Essential: Level B1 - Intermediate level Please note : If you do not meet the Welsh language level requirements for this role your application will not be shortlisted. Welsh language levels Additional Information Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route. Benefits This role will offer a range of benefits, including: Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme) 28 days annual leave, rising to 33 days generous leave entitlements for all your life needs commitment to professional development health and wellbeing benefits and support weekly wellbeing hour to use as you choose See full details for all the employee benefits you will receive. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a Bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills. , GRJ, GGL, TTL
May 26, 2026
Full time
The role Help us deliver Wales's contribution to the global goal of conserving 30% of land, freshwater and marine environments by 2030. Working as part of NRW's support for the Sustainable Farming Scheme (SFS), you'll help create practical management plans for designated sites and work directly with farmers to identify actions that benefit habitats, species and the wider environment. We are recruiting two Environment Officers in North West Wales, on fixed-term appointment until 31/03/2027, with the possibility of permanency . This role will be based out of our Buckley site. You will provide technical expertise in protected site management, including regulatory work (assents and consents), proactive conservation advice, and developing partnerships and management agreements. Your role will support NRW's biodiversity priorities and offer specialist input to colleagues and projects across the organisation. You may also contribute to broader environmental management, including incident response, water resources, land and water quality, and work linked to delivering Water Framework Directive outcomes. You'll work alongside established operational teams and play a key role in improving environmental outcomes on the ground. Driving is essential to this role as you will need to visit remote sites to form an opinion to enable the issuing of a consent or licence. You must hold a full and current UK driving license. As an organisation we support flexible working. You will be contracted to the NRW office at the above location and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. To make an informal enquiry about this role, please contact Liz Felton at Interviews will take place through Microsoft Teams on 23/06/2026. About us At Natural Resources Wales (NRW), our vision is simple but ambitious: a future where people and nature thrive together. Everything we do is driven by the belief that a healthy natural environment underpins a strong economy, resilient communities, and a vibrant quality of life for everyone in Wales. We play a central role in supporting Welsh Government to develop and deliver the Sustainable Farming Scheme, an initiative designed to create long term benefits for nature, people, and the rural economy. Through this work, we help shape a more sustainable future for Welsh agriculture, ensuring land management supports biodiversity, combats climate change, and enhances the wellbeing of current and future generations. Our teams are passionate, knowledgeable, and united by a shared purpose: to protect, restore, and reward the incredible landscapes and natural assets of Wales. If you join us, you'll be part of a forward thinking organisation where your contribution directly supports a greener, fairer and more sustainable future. What you will do Work with a wide range of internal and external customers including permit holders, landowners, businesses, public bodies, recreation groups, volunteers and third sector organisations to enable others to achieve SMNR. Establish, maintain and advise partners to support the development of partnership projects and plans through from concepts to implementation. These projects will deliver outcomes aligned with place priorities. Assess compliance with relevant legislation, permit or consent conditions. Where non-compliance is identified, determine and implement the most appropriate intervention option to ensure a return to compliance as quickly as possible. Take appropriate actions to collect evidence for enforcement purposes, in accordance with defined procedures. Draft valid consents and assents for operations affecting protected sites. For all work areas produce required advice, investigations, documentation and reports to agreed quality standards to support operational and management decisions, protected site notification, public enquiries, court cases etc so that information, evidence and NRW interests are accurately and effectively presented. Within your area of expertise, provide professional local advice and responses to consultations from planning and permitting teams. Maintain working relationships with these teams through regular liaison. Monitor progress of work, which may include interpretation of data, contractor management, project delivery or compliance with management agreements or statutory legal notices. Identify and support any remedial actions to ensure outcome delivery. Play a role in a resilient NRW Incident Management Service that follows NRW process to ensure effective, timely and safe response to incidents. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method.A good working knowledge of conservation and biodiversity, with focused experience in these distinct areas of the team remit. An understanding of how your role in a multi-functional team can contribute to the sustainable management of natural resources. Strong and effective self-management, organisational and ICT skills, including the ability to use specialised IT systems, such as GIS or customised applications. The ability to influence, negotiate and gain cooperation of others including experience of dealing successfully with difficult people or situations and proven ability to work well as part of a team. Ensure continuing professional and personal development, expertise and competence through formal and informal learning and certification. Hold a current full UK valid licence to drive NRW fleet vehicles (cars and vans). Welsh Language level requirements Essential: Level B1 - Intermediate level Please note : If you do not meet the Welsh language level requirements for this role your application will not be shortlisted. Welsh language levels Additional Information Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route. Benefits This role will offer a range of benefits, including: Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme) 28 days annual leave, rising to 33 days generous leave entitlements for all your life needs commitment to professional development health and wellbeing benefits and support weekly wellbeing hour to use as you choose See full details for all the employee benefits you will receive. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a Bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills. , GRJ, GGL, TTL
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 25, 2026
Full time
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 25, 2026
Full time
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 25, 2026
Full time
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 25, 2026
Full time
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 25, 2026
Full time
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 24, 2026
Full time
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 24, 2026
Full time
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
May 24, 2026
Full time
Job Title: Senior Commercial Officer Location: Barrow-in-Furness. 3 days per week onsite Salary: £42,215+ depending on skills and experience What you'll be doing : Supporting the internal impact assessment and contractual basis of claims Supporting/leading negotiation of proposals and claims with customers, ensuring this results in an acceptable agreement that aligns with business objectives Coordination and control of claims and proposals. Drafting and completion of claims and proposals Monitoring and maintenance of contractual data and artefacts, including liaison with wider functions to improve Your skills and experiences: Essential: Drafting of contracts and customer negotiation Ability to work unsupervised, manage own workload and prioritise Ability to understand commercial issues Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The team: The Dreadnought Class will be the Royal Navy's biggest, most powerful and technically advanced submarines when they begin to enter service in the early 2030s. Their construction is the biggest defence project underway in the UK today, involving new levels of innovation, technology and collaboration, and is also one of the largest and most complex engineering projects in the world. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 29th May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Deputy Security Controller Based at our Cyber Centre of Excellence in Maidenhead. At Ultra Cyber we have a rare opportunity to join the team as Deputy Security Controller. The Deputy Security Controller exists to support the Security Controller in meeting the HMG (His Majesty's Government) requirements of a designated official to exercise the day-to-day responsibility of all aspects of protective security. The Security Compliance function in Ultra is responsible for ensuring that the company s officers, directors, and employees comply with the provisions of the company s Government Security Policies and Special Security Agreement, where required. Scope: Based in Maidenhead where the primary activity takes place, the role will have occasional additional responsibility for the other sites in the I&C UK offices. As such will require some infrequent travel to those sites. Role Requirements: Flexibility to travel within the UK, full driving license Ability & desire to obtain and maintain the required level of security clearance A working knowledge of Gov Stan 007 and security policy framework is desirable Must be capable of interpreting the requirements of the Security and Personnel Controllers An understanding of the risks and subsequent impact to the business of failing to comply fully with appropriate guidelines, policy or legislation. Key Responsibilities: Physical Security Assist the Security Controller with the administration and management of the Guards, NPSA furniture, keys, locks, combinations changes, logs, Disposal of assets, AACS, CCTV, IDS, Building and walls, area security, routines. Personnel Security Assist the Personnel Security Controller with final BPSS checks, approving access to areas, processing visitor requests and IVCO requests. Access Control Security Organising regular combination changes, Document checks, mustering, Training, Booking in/ out of asset, movement / transport plans, Liaising with the authority. Management Security Logging SALs, and administrating supply chain checks and contracts. Investigation Security Breaches, electronic security issues, SAL, Personnel, TCSM, CTSA liaison, Training, Asset loss, criminal activity, authority liaison, reporting & investigation. General Ensure all access to sensitive assets are recorded and controlled, to meet the requirements of the need-to-know principle. Using the Wiseman database, to log new assets, destroy obsolete assets, and instigate musters and spot checks. Ensure employees remain compliant with the conditions of their security clearance obligations via the appropriate aftercare process. Represent the business at off-site briefings, meetings and training sessions, as and when necessary and to disseminate information to the relevant audiences. Ensure security requirements are reflected in the company s processes, as appropriate. Any other duties as and when required. Manage security of information as defined in the Security manual. Required Skills and Qualifications: British Citizen (e.g. to enable handling of Eyes Only material). Capable of achieving the required level of security clearance. Experience of CCTV would be beneficial. Although no specific educational qualifications are mandated, a good standard of verbal and written English would be expected. Notice Due to the nature of the programs we deliver for our customers, candidates may need to obtain the relevant security clearance or handle export-controlled material as defined by the role's requirements. Applicants must be able to obtain and maintain the appropriate level of security clearance for the role. Due to the nature of our work, you must be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. For more information, please visit the UKSV website. Our Benefits Every employee is critical to our success, and as such, we offer a range of flexible employee benefits, including: Participation in an Annual Bonus Scheme Private Medical Cover 25 days holiday (plus Bank Holidays) with the option to buy an extra 5 days Pension Contribution 4 x Life Assurance Cover Flexible working hours with opportunity for a 1pm finish on a Friday Flexible benefits including cycle to work scheme, will writing and more Security Clearance Allowance where relevant and subject to you holding the required security clearance Diversity, Equity & Inclusion Statement At Ultra I&C, we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking, ensuring we successfully deliver to our customers. We, therefore, do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also support requests for flexible working arrangements wherever possible.
May 24, 2026
Full time
Deputy Security Controller Based at our Cyber Centre of Excellence in Maidenhead. At Ultra Cyber we have a rare opportunity to join the team as Deputy Security Controller. The Deputy Security Controller exists to support the Security Controller in meeting the HMG (His Majesty's Government) requirements of a designated official to exercise the day-to-day responsibility of all aspects of protective security. The Security Compliance function in Ultra is responsible for ensuring that the company s officers, directors, and employees comply with the provisions of the company s Government Security Policies and Special Security Agreement, where required. Scope: Based in Maidenhead where the primary activity takes place, the role will have occasional additional responsibility for the other sites in the I&C UK offices. As such will require some infrequent travel to those sites. Role Requirements: Flexibility to travel within the UK, full driving license Ability & desire to obtain and maintain the required level of security clearance A working knowledge of Gov Stan 007 and security policy framework is desirable Must be capable of interpreting the requirements of the Security and Personnel Controllers An understanding of the risks and subsequent impact to the business of failing to comply fully with appropriate guidelines, policy or legislation. Key Responsibilities: Physical Security Assist the Security Controller with the administration and management of the Guards, NPSA furniture, keys, locks, combinations changes, logs, Disposal of assets, AACS, CCTV, IDS, Building and walls, area security, routines. Personnel Security Assist the Personnel Security Controller with final BPSS checks, approving access to areas, processing visitor requests and IVCO requests. Access Control Security Organising regular combination changes, Document checks, mustering, Training, Booking in/ out of asset, movement / transport plans, Liaising with the authority. Management Security Logging SALs, and administrating supply chain checks and contracts. Investigation Security Breaches, electronic security issues, SAL, Personnel, TCSM, CTSA liaison, Training, Asset loss, criminal activity, authority liaison, reporting & investigation. General Ensure all access to sensitive assets are recorded and controlled, to meet the requirements of the need-to-know principle. Using the Wiseman database, to log new assets, destroy obsolete assets, and instigate musters and spot checks. Ensure employees remain compliant with the conditions of their security clearance obligations via the appropriate aftercare process. Represent the business at off-site briefings, meetings and training sessions, as and when necessary and to disseminate information to the relevant audiences. Ensure security requirements are reflected in the company s processes, as appropriate. Any other duties as and when required. Manage security of information as defined in the Security manual. Required Skills and Qualifications: British Citizen (e.g. to enable handling of Eyes Only material). Capable of achieving the required level of security clearance. Experience of CCTV would be beneficial. Although no specific educational qualifications are mandated, a good standard of verbal and written English would be expected. Notice Due to the nature of the programs we deliver for our customers, candidates may need to obtain the relevant security clearance or handle export-controlled material as defined by the role's requirements. Applicants must be able to obtain and maintain the appropriate level of security clearance for the role. Due to the nature of our work, you must be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. For more information, please visit the UKSV website. Our Benefits Every employee is critical to our success, and as such, we offer a range of flexible employee benefits, including: Participation in an Annual Bonus Scheme Private Medical Cover 25 days holiday (plus Bank Holidays) with the option to buy an extra 5 days Pension Contribution 4 x Life Assurance Cover Flexible working hours with opportunity for a 1pm finish on a Friday Flexible benefits including cycle to work scheme, will writing and more Security Clearance Allowance where relevant and subject to you holding the required security clearance Diversity, Equity & Inclusion Statement At Ultra I&C, we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking, ensuring we successfully deliver to our customers. We, therefore, do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also support requests for flexible working arrangements wherever possible.
Summary Our client is looking Customer Liaison Officers provide essential administrative support in processing case work from initial customer enquiry through to maintenance of project, at a pace, quality and cost that meet customer expectations and business objectives. This customer service and administrative role is a key interface between our customers, technical staff, sub-contractors and the public Key Responsibilities • Coordinate visit arrangements • Provide customers with visit confirmations and quotes • Coordinate and book travel arrangements • Progress casework in line with company process and policy • Maintain and update databases • Respond to internal and external enquiries • Perform general administration tasks • Support other teams and departments • Assist in organising meetings Key Attributes • Excellent customer service skills • Display accurate written and clear verbal communication skills • Have demonstrable experience working as part of a team • Be able to prioritise workload to meet deadlines • Have good knowledge of Microsoft Office software Benefits • 25 days holiday plus Bank Holidays (pro rata) • Hybrid working (After full training is complete) • Childcare vouchers • Flexible benefits programme • Highly desirable employer contribution pension • 3x life assurance • Onsite parking - not guaranteed First come first serve (residential parking nearby) • Health cash plan Hours: 20-25 hours per week, across 5 days (Monday-Friday) hybrid working avaliable Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment's Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Donna Jackson
May 23, 2026
Full time
Summary Our client is looking Customer Liaison Officers provide essential administrative support in processing case work from initial customer enquiry through to maintenance of project, at a pace, quality and cost that meet customer expectations and business objectives. This customer service and administrative role is a key interface between our customers, technical staff, sub-contractors and the public Key Responsibilities • Coordinate visit arrangements • Provide customers with visit confirmations and quotes • Coordinate and book travel arrangements • Progress casework in line with company process and policy • Maintain and update databases • Respond to internal and external enquiries • Perform general administration tasks • Support other teams and departments • Assist in organising meetings Key Attributes • Excellent customer service skills • Display accurate written and clear verbal communication skills • Have demonstrable experience working as part of a team • Be able to prioritise workload to meet deadlines • Have good knowledge of Microsoft Office software Benefits • 25 days holiday plus Bank Holidays (pro rata) • Hybrid working (After full training is complete) • Childcare vouchers • Flexible benefits programme • Highly desirable employer contribution pension • 3x life assurance • Onsite parking - not guaranteed First come first serve (residential parking nearby) • Health cash plan Hours: 20-25 hours per week, across 5 days (Monday-Friday) hybrid working avaliable Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment's Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Donna Jackson
A fantastic opportunity has emerged for a specialist Income Collection/Recovery Officer to join one of Adecco's most improved public sector clients in a full time (35 hours per week, Monday to Friday), permanent role paying up to 41k per annum. In this varied role you will regularly monitor and manage rent and service charge accounts for current and former tenants, ensuring prompt action is taken to minimise arrears and recover monies due, ensuring compliance with company policy and the regulatory and legal framework. Our client is based in Central London and offer excellent hybrid working arrangements. This role reports into the Head of Housing, and our client is looking for a candidate who has experience of: Providing an excellent customer focussed service ensuring tenants are aware of their responsibility to pay their rent on time and regularly, and to advise on preventative action to be taken to stop them falling into arrears. Providing an accurate, effective and appropriate response to tenants' enquiries about their rent accounts Keeping up to date on welfare benefit entitlements, particularly housing related benefits and all changes due to Welfare Reform. Advising tenants on welfare benefits - to offer advice and signpost and refer to supporting agencies. Keeping up to date with best practice on arrears prevention, putting forward ideas and suggestions for service improvements. Attending liaison meetings with Local Authorities and other external agencies as required Supporting with the production and distribution of regular rent statements to tenants and advising tenants on these accordingly. Being responsible for the collection of rental income and other housing related debts. Regularly monitoring direct debit payments, and ensuring these are amended in the required timescales for collection of the revised annual rent and service charge. Providing advice and assistance to all tenants who have rent arrears by contacting them on a regular basis and maximising personal contact. Liaising with other agencies and the relevant authorities regarding the processing and progress of individual housing benefit and universal credit claims, chasing the progress of housing benefit applications and overpayments. Monitoring rent accounts and implementing company income collection policy and procedures, ensuring tenants are notified of any arrears at the earliest opportunity. Carrying out home visits in connection with income recovery or arrears prevention and serving notices of seeking possession where required. Preparing all paperwork for the service of notices, possession proceedings and evictions. Attending court and carrying out D.I.Y possession action representing the organisation in rent related cases. Ensuring the computer system is updated with details of individual rent arrears actions and advising on the improvement of such systems on a regular basis. This role requires the successful candidate to have some experience in housing management (preferably 2 years), be highly self-motivated and be strong on the telephone. A car driver and owner is not needed as the patch (just 600 units) can be covered by foot or bus. Good knowledge and understanding of OMNI software would also be ideal, but is not essential. Previous public sector experience would be useful, but not essential. Experience in reclaiming debt owed to the client/landlord by tenants in court would also be a real advantage, as would knowledge of how to deal with leaseholders. Excellent understanding of welfare and benefits would be highly desirable. Only applicants who feel they meet the above criteria need apply for this post, as the client is keen to interview in person in late May 2026. Only applicants who feel they meet the above criteria need apply.
May 23, 2026
Full time
A fantastic opportunity has emerged for a specialist Income Collection/Recovery Officer to join one of Adecco's most improved public sector clients in a full time (35 hours per week, Monday to Friday), permanent role paying up to 41k per annum. In this varied role you will regularly monitor and manage rent and service charge accounts for current and former tenants, ensuring prompt action is taken to minimise arrears and recover monies due, ensuring compliance with company policy and the regulatory and legal framework. Our client is based in Central London and offer excellent hybrid working arrangements. This role reports into the Head of Housing, and our client is looking for a candidate who has experience of: Providing an excellent customer focussed service ensuring tenants are aware of their responsibility to pay their rent on time and regularly, and to advise on preventative action to be taken to stop them falling into arrears. Providing an accurate, effective and appropriate response to tenants' enquiries about their rent accounts Keeping up to date on welfare benefit entitlements, particularly housing related benefits and all changes due to Welfare Reform. Advising tenants on welfare benefits - to offer advice and signpost and refer to supporting agencies. Keeping up to date with best practice on arrears prevention, putting forward ideas and suggestions for service improvements. Attending liaison meetings with Local Authorities and other external agencies as required Supporting with the production and distribution of regular rent statements to tenants and advising tenants on these accordingly. Being responsible for the collection of rental income and other housing related debts. Regularly monitoring direct debit payments, and ensuring these are amended in the required timescales for collection of the revised annual rent and service charge. Providing advice and assistance to all tenants who have rent arrears by contacting them on a regular basis and maximising personal contact. Liaising with other agencies and the relevant authorities regarding the processing and progress of individual housing benefit and universal credit claims, chasing the progress of housing benefit applications and overpayments. Monitoring rent accounts and implementing company income collection policy and procedures, ensuring tenants are notified of any arrears at the earliest opportunity. Carrying out home visits in connection with income recovery or arrears prevention and serving notices of seeking possession where required. Preparing all paperwork for the service of notices, possession proceedings and evictions. Attending court and carrying out D.I.Y possession action representing the organisation in rent related cases. Ensuring the computer system is updated with details of individual rent arrears actions and advising on the improvement of such systems on a regular basis. This role requires the successful candidate to have some experience in housing management (preferably 2 years), be highly self-motivated and be strong on the telephone. A car driver and owner is not needed as the patch (just 600 units) can be covered by foot or bus. Good knowledge and understanding of OMNI software would also be ideal, but is not essential. Previous public sector experience would be useful, but not essential. Experience in reclaiming debt owed to the client/landlord by tenants in court would also be a real advantage, as would knowledge of how to deal with leaseholders. Excellent understanding of welfare and benefits would be highly desirable. Only applicants who feel they meet the above criteria need apply for this post, as the client is keen to interview in person in late May 2026. Only applicants who feel they meet the above criteria need apply.
The role of Customer Liaison Officer in the property industry is a permanent position based in Rotherham. It requires a professional who can ensure seamless communication between the organisation and its customers while maintaining high service standards. Client Details The hiring organisation is a well-established entity within the property industry, known for its commitment to delivering high-quality services. As a medium-sized company, it offers a structured and professional working environment. Description Act as the main point of contact for customers, addressing inquiries and resolving issues promptly. Ensure customer satisfaction by maintaining clear and effective communication throughout the customer journey. Coordinate with internal teams to provide timely updates and solutions to customer concerns. Monitor and manage customer feedback to improve service delivery and processes. Support the development and implementation of customer service policies and procedures. Maintain accurate records of customer interactions and transactions. Assist in resolving escalated customer complaints in a professional manner. Contribute to the development of customer engagement strategies within the property department. Profile A successful Customer Liaison Officer should have: A strong background in customer service, ideally within the property industry or a similar field. Excellent communication and interpersonal skills to build and maintain relationships with customers. Problem-solving abilities and a proactive approach to resolving customer concerns. Attention to detail and the ability to manage multiple tasks effectively. Proficiency in using customer relationship management (CRM) systems or similar tools. Job Offer A competitive salary ranging from 30,600 to 37,400 per annum, depending on experience. A permanent role offering stability and professional growth within the property industry. A supportive and structured working environment in Rotherham. Opportunities to develop customer service and engagement skills further. If you are passionate about delivering excellent customer service and are ready to take the next step in your career, we encourage you to apply for the Customer Liaison Officer position today!
May 22, 2026
Full time
The role of Customer Liaison Officer in the property industry is a permanent position based in Rotherham. It requires a professional who can ensure seamless communication between the organisation and its customers while maintaining high service standards. Client Details The hiring organisation is a well-established entity within the property industry, known for its commitment to delivering high-quality services. As a medium-sized company, it offers a structured and professional working environment. Description Act as the main point of contact for customers, addressing inquiries and resolving issues promptly. Ensure customer satisfaction by maintaining clear and effective communication throughout the customer journey. Coordinate with internal teams to provide timely updates and solutions to customer concerns. Monitor and manage customer feedback to improve service delivery and processes. Support the development and implementation of customer service policies and procedures. Maintain accurate records of customer interactions and transactions. Assist in resolving escalated customer complaints in a professional manner. Contribute to the development of customer engagement strategies within the property department. Profile A successful Customer Liaison Officer should have: A strong background in customer service, ideally within the property industry or a similar field. Excellent communication and interpersonal skills to build and maintain relationships with customers. Problem-solving abilities and a proactive approach to resolving customer concerns. Attention to detail and the ability to manage multiple tasks effectively. Proficiency in using customer relationship management (CRM) systems or similar tools. Job Offer A competitive salary ranging from 30,600 to 37,400 per annum, depending on experience. A permanent role offering stability and professional growth within the property industry. A supportive and structured working environment in Rotherham. Opportunities to develop customer service and engagement skills further. If you are passionate about delivering excellent customer service and are ready to take the next step in your career, we encourage you to apply for the Customer Liaison Officer position today!
Your new company My client is a local not-for-profit organisation providing supportive living and care for older people. Its focus is on creating a safe, community-minded environment that promotes comfort and independence. After some local expansion, we are looking to support them in growing their awareness in the local community by recruiting a Community Liaison to raise their profile through PR, Events and Social Media as well as physically getting out-and-about within the local community. Your new role As Community Liaison, you will hold a varied role helping to raise brand awareness in the local area. You will be responsible for all external events in the local communities of the Farnham and Reading areas, proactively reaching out to relevant organisations to arrange the charity's attendance at local events and community activities, to promote visibility of the charity's work. You will help to coordinate event marketing, and contribute to campaigns to build awareness of the charity and its services, including posting on Social Media, creating compelling press releases, news stories, and other marketing activities. You will take an active role in reaching out within local communities to establish ways to grow local visibility and get involved in community events and activities - including public speaking.As part of a small team, you will work closely with the Marketing Manager and Community Liaison for Surrey and your responsibilities will be varied across community relations; seeking and creating PR opportunities, including news stories, supporting the marketing and recruitment into their volunteer programme, fundraising, and event coordination. This will require travel across Farnham and Reading, and occasional weekend work (time off during the week in lieu). What you'll need to succeed You could have a background in Events or PR, Fundraising, or perhaps even Business Development. We are seeking someone with the confidence and willingness to pick up the phone and engage with relevant people within local communities, as well as organising and attending events, speaking to members of the public and proactively building awareness of the charity's good work and services. You will have strong copywriting skills, and whilst you don't need previous PR experience, you will need to be willing to write news stories and make approaches to local media to gain coverage for the charity in the local press. An ideal background would be a mix of events, Social Media and communications, but with core requirements in event organisation, written skills, and people-facing/customer service, the charity is open to different backgrounds if you possess the core attributes required to be effective in the role. You must be a driver with access to your own transport as the role will require travel between care homes and local community events. What you'll get in return You will receive a full-time annual salary of up to £35,000 plus benefits including pension scheme, life assurance, Blue Light Card, and 28 days' holiday, rising to 33 in your second year. You will be based out of locations in either Farnham or Reading (depending on what is most convenient for you), but you must have your own transport and be able to commute to all locations regularly. Occasional weekend work will be required, and the role requires an on-site and community-based presence. Therefore, there are not a lot of opportunities for home working. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 22, 2026
Full time
Your new company My client is a local not-for-profit organisation providing supportive living and care for older people. Its focus is on creating a safe, community-minded environment that promotes comfort and independence. After some local expansion, we are looking to support them in growing their awareness in the local community by recruiting a Community Liaison to raise their profile through PR, Events and Social Media as well as physically getting out-and-about within the local community. Your new role As Community Liaison, you will hold a varied role helping to raise brand awareness in the local area. You will be responsible for all external events in the local communities of the Farnham and Reading areas, proactively reaching out to relevant organisations to arrange the charity's attendance at local events and community activities, to promote visibility of the charity's work. You will help to coordinate event marketing, and contribute to campaigns to build awareness of the charity and its services, including posting on Social Media, creating compelling press releases, news stories, and other marketing activities. You will take an active role in reaching out within local communities to establish ways to grow local visibility and get involved in community events and activities - including public speaking.As part of a small team, you will work closely with the Marketing Manager and Community Liaison for Surrey and your responsibilities will be varied across community relations; seeking and creating PR opportunities, including news stories, supporting the marketing and recruitment into their volunteer programme, fundraising, and event coordination. This will require travel across Farnham and Reading, and occasional weekend work (time off during the week in lieu). What you'll need to succeed You could have a background in Events or PR, Fundraising, or perhaps even Business Development. We are seeking someone with the confidence and willingness to pick up the phone and engage with relevant people within local communities, as well as organising and attending events, speaking to members of the public and proactively building awareness of the charity's good work and services. You will have strong copywriting skills, and whilst you don't need previous PR experience, you will need to be willing to write news stories and make approaches to local media to gain coverage for the charity in the local press. An ideal background would be a mix of events, Social Media and communications, but with core requirements in event organisation, written skills, and people-facing/customer service, the charity is open to different backgrounds if you possess the core attributes required to be effective in the role. You must be a driver with access to your own transport as the role will require travel between care homes and local community events. What you'll get in return You will receive a full-time annual salary of up to £35,000 plus benefits including pension scheme, life assurance, Blue Light Card, and 28 days' holiday, rising to 33 in your second year. You will be based out of locations in either Farnham or Reading (depending on what is most convenient for you), but you must have your own transport and be able to commute to all locations regularly. Occasional weekend work will be required, and the role requires an on-site and community-based presence. Therefore, there are not a lot of opportunities for home working. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Connect2Luton are excited to recruit an Administrative Support Officer on behalf of Luton Borough Council. Purpose of post: To provide a comprehensive and administrative support service for managers and staff across ASC. Administrative support officers in ASC are committed to the achievement of departmental service objectives and priorities. They provide support to all staff within ASC, co-ordinating specific tasks and activities across the service as well as the co-ordination of systems and process to ensure ASC services can be delivered efficiently and effectively. Key Responsibilities: Provide business and administrative support to ASC, including managers and staff, to ensure the effective performance and delivery of service priorities. Provide administrative support to ASC managers and staff including dealing with enquiries, telephone calls, reception duties, contacts with service users and other LBC departments, taking a proactive, customer focus approach to achieving good outcomes for service users and their carers. Process invoices, ordering and other budgetary tasks for authorization to maintain the financial operations of the service including banking payroll and maintaining appropriate financial records. Liaise with other LBC departments to ensure timely and efficient financial administrative processes. Under the direction of managers, maintain and collate management information to monitor and meet team and service quality and performance standards. Assist managers in analyzing and interrogating performance reporting and exception reports. Assist with audits of ASC work for managers. Assist ASC staff in arranging meetings and co-ordinating arrangements for attendance. To attend meetings where required, taking minutes at these meetings and distributing them as directed. Prepare and finalize all relevant paperwork requirements for meetings. Assist and support managers in the recruitment of staff by co-ordinating interview arrangements and following up administrative HR processes that may be required. Undertake any other work commensurate with L4 grade that supports the functioning and development of ASC and the People Directorate e.g. specific projects, pieces of priority working or service reviews. About You: Demonstrate experience of providing administrative support and competence in the use of IT systems, Word and Excel spreadsheet packages, administrative procedures, including experience of collating data to monitor performance and quality Demonstrate experience of financial administration and use of computer based financial recording systems Demonstrate a good standard of written and oral communication skills. This post will involve liaison with team managers, fieldwork staff, colleagues in the department, and members of the public and external agencies Ability to work flexibly to service demands and cope with conflicting pressures Time management skills with an ability to work on your own initiative to meet given deadlines Able to communicate with a wide range of people in a professional courteous and sensitive manner, maintaining confidentially where necessary Able to self-organize and prioritize workload for completion within given time scales Able to work flexibly and as an effective team member to contribute to ASC services RSA 2 or WP Level 2 or equivalent experience It/MIS Systems, WP and spreadsheet packages, administrative procedures, including using database Able to work from various locations throughout the Borough as required Able to work occasional additional hours, in agreement with a line manager, to meet service needs About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
May 22, 2026
Seasonal
Connect2Luton are excited to recruit an Administrative Support Officer on behalf of Luton Borough Council. Purpose of post: To provide a comprehensive and administrative support service for managers and staff across ASC. Administrative support officers in ASC are committed to the achievement of departmental service objectives and priorities. They provide support to all staff within ASC, co-ordinating specific tasks and activities across the service as well as the co-ordination of systems and process to ensure ASC services can be delivered efficiently and effectively. Key Responsibilities: Provide business and administrative support to ASC, including managers and staff, to ensure the effective performance and delivery of service priorities. Provide administrative support to ASC managers and staff including dealing with enquiries, telephone calls, reception duties, contacts with service users and other LBC departments, taking a proactive, customer focus approach to achieving good outcomes for service users and their carers. Process invoices, ordering and other budgetary tasks for authorization to maintain the financial operations of the service including banking payroll and maintaining appropriate financial records. Liaise with other LBC departments to ensure timely and efficient financial administrative processes. Under the direction of managers, maintain and collate management information to monitor and meet team and service quality and performance standards. Assist managers in analyzing and interrogating performance reporting and exception reports. Assist with audits of ASC work for managers. Assist ASC staff in arranging meetings and co-ordinating arrangements for attendance. To attend meetings where required, taking minutes at these meetings and distributing them as directed. Prepare and finalize all relevant paperwork requirements for meetings. Assist and support managers in the recruitment of staff by co-ordinating interview arrangements and following up administrative HR processes that may be required. Undertake any other work commensurate with L4 grade that supports the functioning and development of ASC and the People Directorate e.g. specific projects, pieces of priority working or service reviews. About You: Demonstrate experience of providing administrative support and competence in the use of IT systems, Word and Excel spreadsheet packages, administrative procedures, including experience of collating data to monitor performance and quality Demonstrate experience of financial administration and use of computer based financial recording systems Demonstrate a good standard of written and oral communication skills. This post will involve liaison with team managers, fieldwork staff, colleagues in the department, and members of the public and external agencies Ability to work flexibly to service demands and cope with conflicting pressures Time management skills with an ability to work on your own initiative to meet given deadlines Able to communicate with a wide range of people in a professional courteous and sensitive manner, maintaining confidentially where necessary Able to self-organize and prioritize workload for completion within given time scales Able to work flexibly and as an effective team member to contribute to ASC services RSA 2 or WP Level 2 or equivalent experience It/MIS Systems, WP and spreadsheet packages, administrative procedures, including using database Able to work from various locations throughout the Borough as required Able to work occasional additional hours, in agreement with a line manager, to meet service needs About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.