About the Role At Porsche Centre Tewkesbury we have a very exciting opportunity to join our team as a Service Team Leader. This is a new role for our team, so we are looking for an established Team Leader or Deputy Service Manager who has experience of leading a Service team in the automotive industry. This role is 42.5 hours per week and attracts an OTE of 45,000. Job Opportunity Key responsibilities: Assist the Service Manager in the day-to-day running of the department and lead by example to deliver a consistent strong performance by motivating the service team. Seeing customers to support and help the efficiency of the front desk. Effectively train, mentor & coach Service Advisors to ensure we are providing the highest standards of customer service Ensuring customer satisfaction with work carried out and advising of future service or repair priorities. Achieve both the business and manufacturer KPIs for performance leading. Work collaboratively with the Workshop team to ensure all tasks are completed to the agreed time scales. Allocate and distribute job cards to advisors whilst ensuring accuracy of information and costings. Manage the collection and delivery diary including allocating jobs to drivers. Maintain effective relationships with prep, admin and warranty to achieve the manufacturer process and audit requirements. Work effectively with the workshop controller to pro-actively support, resolve issues and prevent customer complaints. Identify and drive a performance that exceeds market competition and best practice in the industry. Essential Skills Essential Skills: At least 5 years of experience of working as a Service Advisor in a franchised dealership Experience as a Team Leader or Deputy Service Manager Experience of and confidence in resolving customer feedback in a timely manner Knowledge of Microsoft Office, Excel and Kerridge Familiarity of warranty procedures would be advantageous Please send us an up to date CV and a Cover Letter addressing why you would be a good fit for this role. Benefits Bonus scheme Private Medical Insurance Health cash plan - Claim back medical costs Rewards platform - Gym & high street discounts 25 Days Holiday (plus Bank Holidays) Contributory Pension Scheme Regular Pay Reviews Life Assurance Servicing, Parts and Accessories Discounts Employee Assistance Programme Staff Referral Scheme Learning and Development Enhanced Family Leave Volunteering Opportunities Onsite Parking
Jun 16, 2026
Full time
About the Role At Porsche Centre Tewkesbury we have a very exciting opportunity to join our team as a Service Team Leader. This is a new role for our team, so we are looking for an established Team Leader or Deputy Service Manager who has experience of leading a Service team in the automotive industry. This role is 42.5 hours per week and attracts an OTE of 45,000. Job Opportunity Key responsibilities: Assist the Service Manager in the day-to-day running of the department and lead by example to deliver a consistent strong performance by motivating the service team. Seeing customers to support and help the efficiency of the front desk. Effectively train, mentor & coach Service Advisors to ensure we are providing the highest standards of customer service Ensuring customer satisfaction with work carried out and advising of future service or repair priorities. Achieve both the business and manufacturer KPIs for performance leading. Work collaboratively with the Workshop team to ensure all tasks are completed to the agreed time scales. Allocate and distribute job cards to advisors whilst ensuring accuracy of information and costings. Manage the collection and delivery diary including allocating jobs to drivers. Maintain effective relationships with prep, admin and warranty to achieve the manufacturer process and audit requirements. Work effectively with the workshop controller to pro-actively support, resolve issues and prevent customer complaints. Identify and drive a performance that exceeds market competition and best practice in the industry. Essential Skills Essential Skills: At least 5 years of experience of working as a Service Advisor in a franchised dealership Experience as a Team Leader or Deputy Service Manager Experience of and confidence in resolving customer feedback in a timely manner Knowledge of Microsoft Office, Excel and Kerridge Familiarity of warranty procedures would be advantageous Please send us an up to date CV and a Cover Letter addressing why you would be a good fit for this role. Benefits Bonus scheme Private Medical Insurance Health cash plan - Claim back medical costs Rewards platform - Gym & high street discounts 25 Days Holiday (plus Bank Holidays) Contributory Pension Scheme Regular Pay Reviews Life Assurance Servicing, Parts and Accessories Discounts Employee Assistance Programme Staff Referral Scheme Learning and Development Enhanced Family Leave Volunteering Opportunities Onsite Parking
Our client, a prestigious contractor in the cross-sector industry, is currently seeking a Quantity Surveyor to join their team in London. The role involves assisting and eventually leading commercial activities on projects, managing small projects or parts of larger projects with limited supervision. Key Responsibilities: Providing high-quality quantity surveying services to clients Establishing client requirements for cost planning and cost estimating Developing opinions on procurement strategies Preparing draft tender and contract documents, including ITT packs Carrying out tender appraisals and identifying recommendations Monitoring and recording project costs Valuing completed works and arranging payments as per the contract Preparing budget and progress reports Identifying commercial risks and assessing cost variations Maintaining detailed variation and risk register information Issuing notices in accordance with contract conditions Producing draft project and claim reports Preparing draft final accounts Attending and providing input at project meetings Keeping up to date with industry requirements and developments Job Requirements: Educated to a degree level in quantity surveying Experience in quantity surveying Competent in using Microsoft Excel and Word Strong numerical and data analysis skills Excellent verbal and written communication skills Attention to detail and strong interpersonal skills Positive approach to client care and problem-solving Ability to work alongside Expert Witness and Advisory teams Desirable Skills: Working towards membership of the RICS Knowledge of NEC contracts Experience with CostX software Experience in rail and aviation sectors If you are an experienced Quantity Surveyor eager to further your career with a dynamic consultancy, we encourage you to apply now and join our client's dedicated team in London.
Jun 16, 2026
Full time
Our client, a prestigious contractor in the cross-sector industry, is currently seeking a Quantity Surveyor to join their team in London. The role involves assisting and eventually leading commercial activities on projects, managing small projects or parts of larger projects with limited supervision. Key Responsibilities: Providing high-quality quantity surveying services to clients Establishing client requirements for cost planning and cost estimating Developing opinions on procurement strategies Preparing draft tender and contract documents, including ITT packs Carrying out tender appraisals and identifying recommendations Monitoring and recording project costs Valuing completed works and arranging payments as per the contract Preparing budget and progress reports Identifying commercial risks and assessing cost variations Maintaining detailed variation and risk register information Issuing notices in accordance with contract conditions Producing draft project and claim reports Preparing draft final accounts Attending and providing input at project meetings Keeping up to date with industry requirements and developments Job Requirements: Educated to a degree level in quantity surveying Experience in quantity surveying Competent in using Microsoft Excel and Word Strong numerical and data analysis skills Excellent verbal and written communication skills Attention to detail and strong interpersonal skills Positive approach to client care and problem-solving Ability to work alongside Expert Witness and Advisory teams Desirable Skills: Working towards membership of the RICS Knowledge of NEC contracts Experience with CostX software Experience in rail and aviation sectors If you are an experienced Quantity Surveyor eager to further your career with a dynamic consultancy, we encourage you to apply now and join our client's dedicated team in London.
Gill Cooke Personnel Ltd T/A The Recruitment Group
Witney, Oxfordshire
We are looking for a proactive and customer focused Internal Sales Support Advisor to join a busy and supportive team based in Witney. This is an excellent opportunity for someone with strong customer service and administration skills who enjoys working in a fast-paced environment and supporting both customers and a sales team. The Role Working closely with the external sales team, you will be responsible for delivering outstanding customer support from initial enquiry through to quotation, order processing, and shipment coordination. You will communicate regularly with customers via phone, email, and live chat, ensuring all enquiries are handled professionally, accurately, and efficiently. Key Responsibilities . Respond to incoming customer calls, emails, and website live chat enquiries . Provide support regarding orders, returns, shipments, and product information . Prepare quotations for parts, spare kits, and standard products . Process and enter customer orders accurately . Verify product availability, pricing, and shipping details . Liaise with customers regarding shipment updates and delivery times . Work closely with internal departments and external sales colleagues . Use SAP and CRM systems to manage customer and sales information . Provide occasional support for warehouse activities when required Skills & Experience . Previous customer service or sales support experience, ideally within manufacturing or engineering . Experience using SAP, Salesforce CRM, and Microsoft Office is advantageous . Strong communication skills with excellent telephone manner . Highly organised with strong attention to detail . Customer-focused with the ability to build positive working relationships . Able to work effectively across different teams and departments If you are an organised and motivated individual who enjoys delivering excellent customer service, we would love to hear from you. If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection
Jun 16, 2026
Full time
We are looking for a proactive and customer focused Internal Sales Support Advisor to join a busy and supportive team based in Witney. This is an excellent opportunity for someone with strong customer service and administration skills who enjoys working in a fast-paced environment and supporting both customers and a sales team. The Role Working closely with the external sales team, you will be responsible for delivering outstanding customer support from initial enquiry through to quotation, order processing, and shipment coordination. You will communicate regularly with customers via phone, email, and live chat, ensuring all enquiries are handled professionally, accurately, and efficiently. Key Responsibilities . Respond to incoming customer calls, emails, and website live chat enquiries . Provide support regarding orders, returns, shipments, and product information . Prepare quotations for parts, spare kits, and standard products . Process and enter customer orders accurately . Verify product availability, pricing, and shipping details . Liaise with customers regarding shipment updates and delivery times . Work closely with internal departments and external sales colleagues . Use SAP and CRM systems to manage customer and sales information . Provide occasional support for warehouse activities when required Skills & Experience . Previous customer service or sales support experience, ideally within manufacturing or engineering . Experience using SAP, Salesforce CRM, and Microsoft Office is advantageous . Strong communication skills with excellent telephone manner . Highly organised with strong attention to detail . Customer-focused with the ability to build positive working relationships . Able to work effectively across different teams and departments If you are an organised and motivated individual who enjoys delivering excellent customer service, we would love to hear from you. If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection
Agricultural Aftersales Advisor required for an agricultural dealership in the Horsham area. Our Client is seeking an Aftersales Advisor to work within their busy Aftersales department. The ideal Aftersales Advisor will have a flexible and can-do attitude and will offer fantastic customer service. Benefits: 30,000 to 32,000 basic salary, dependent on experience Excellent working hours of 8am to 5pm, Monday to Friday On site role within a busy agricultural dealership environment Strong brands across the agricultural range Opportunity to develop your career within both parts and service support Duties: Handle agricultural parts enquiries for retail and workshop customers via face to face, phone, email and online channels Support the service side of the business through accurate administration and customer updates Proactively drive parts sales and help customers find the right parts, tools and groundcare equipment Ensure customers receive fast, professional support, particularly during peak agricultural periods Specification: Proven experience in a parts and/or service advisor role, with agricultural sector knowledge preferred Strong IT skills, including internal systems and Microsoft Office Clear, confident communication and excellent relationship building skills Ability to work with urgency during busy agricultural seasons Contact Darwin Manship, Automotive Recruitment Specialist at Perfect Placement covering Horsham and West Sussex, today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Jun 16, 2026
Full time
Agricultural Aftersales Advisor required for an agricultural dealership in the Horsham area. Our Client is seeking an Aftersales Advisor to work within their busy Aftersales department. The ideal Aftersales Advisor will have a flexible and can-do attitude and will offer fantastic customer service. Benefits: 30,000 to 32,000 basic salary, dependent on experience Excellent working hours of 8am to 5pm, Monday to Friday On site role within a busy agricultural dealership environment Strong brands across the agricultural range Opportunity to develop your career within both parts and service support Duties: Handle agricultural parts enquiries for retail and workshop customers via face to face, phone, email and online channels Support the service side of the business through accurate administration and customer updates Proactively drive parts sales and help customers find the right parts, tools and groundcare equipment Ensure customers receive fast, professional support, particularly during peak agricultural periods Specification: Proven experience in a parts and/or service advisor role, with agricultural sector knowledge preferred Strong IT skills, including internal systems and Microsoft Office Clear, confident communication and excellent relationship building skills Ability to work with urgency during busy agricultural seasons Contact Darwin Manship, Automotive Recruitment Specialist at Perfect Placement covering Horsham and West Sussex, today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Service Advisor Location: Salisbury Salary: £30,154.56 basic, £36,155 OTE Hours: Monday to Friday 08:00-18:00 (with one hour unpaid lunch) including one late finish until 18:30 per week. Saturday 08:00-14:00 on a rota basis (paid as additional hours). About the Role An exciting opportunity has arisen for a Service Advisor to join a successful automotive team in Salisbury. As a Service Advisor, you will play a key role in delivering an exceptional customer experience throughout the aftersales journey. You will be responsible for managing your own customer base, ensuring vehicles are processed efficiently, customers are kept informed, and the workshop operates effectively. The successful candidate will be confident, organised, customer-focused, and passionate about delivering high standards of service. Key Responsibilities of the Service Advisor: Welcome customers and their vehicles in a friendly and professional manner. Discuss customer requirements, provide advice, and take ownership of the customer experience throughout the vehicle's journey. Work closely with the workshop team to maximise efficiency and maintain high performance standards. Keep customers updated on vehicle progress, providing clear technical and commercial advice. Prepare accurate repair estimates and communicate any additional work required. Promote aftersales services, accessories, campaigns, and optional extras. Coordinate collection and delivery drivers to ensure customer and workshop expectations are met. Ensure all customer and vehicle information is accurately recorded and maintained on Kerridge DMS. Raise and process repair orders in line with company procedures. Ensure all work is completed to the required standard and within agreed timescales. Ensure invoices are accurate and processed promptly. Manage subcontracted repairs and ensure completed work meets expectations. Use manufacturer systems and technical information effectively. Ensure warranty documentation and relevant parts information are accurately recorded. Skills & experience required for the Service Advisor: Previous experience in a similar Service Advisor role within the automotive industry. Experience using Kerridge automotive systems is essential. Excellent attention to detail with strong organisational skills. Ability to understand and anticipate customer needs. Strong communication skills, both written and verbal. Ability to work effectively under pressure in a busy environment. GCSE Maths Grade 5 (C) or above. Click 'Apply Now' to take the next step in your career. INDTTT
Jun 16, 2026
Full time
Service Advisor Location: Salisbury Salary: £30,154.56 basic, £36,155 OTE Hours: Monday to Friday 08:00-18:00 (with one hour unpaid lunch) including one late finish until 18:30 per week. Saturday 08:00-14:00 on a rota basis (paid as additional hours). About the Role An exciting opportunity has arisen for a Service Advisor to join a successful automotive team in Salisbury. As a Service Advisor, you will play a key role in delivering an exceptional customer experience throughout the aftersales journey. You will be responsible for managing your own customer base, ensuring vehicles are processed efficiently, customers are kept informed, and the workshop operates effectively. The successful candidate will be confident, organised, customer-focused, and passionate about delivering high standards of service. Key Responsibilities of the Service Advisor: Welcome customers and their vehicles in a friendly and professional manner. Discuss customer requirements, provide advice, and take ownership of the customer experience throughout the vehicle's journey. Work closely with the workshop team to maximise efficiency and maintain high performance standards. Keep customers updated on vehicle progress, providing clear technical and commercial advice. Prepare accurate repair estimates and communicate any additional work required. Promote aftersales services, accessories, campaigns, and optional extras. Coordinate collection and delivery drivers to ensure customer and workshop expectations are met. Ensure all customer and vehicle information is accurately recorded and maintained on Kerridge DMS. Raise and process repair orders in line with company procedures. Ensure all work is completed to the required standard and within agreed timescales. Ensure invoices are accurate and processed promptly. Manage subcontracted repairs and ensure completed work meets expectations. Use manufacturer systems and technical information effectively. Ensure warranty documentation and relevant parts information are accurately recorded. Skills & experience required for the Service Advisor: Previous experience in a similar Service Advisor role within the automotive industry. Experience using Kerridge automotive systems is essential. Excellent attention to detail with strong organisational skills. Ability to understand and anticipate customer needs. Strong communication skills, both written and verbal. Ability to work effectively under pressure in a busy environment. GCSE Maths Grade 5 (C) or above. Click 'Apply Now' to take the next step in your career. INDTTT
Bodyshop Manager Up to 60,000 OTE 80,000 + Milton Keynes Permanent position, Monday to Friday, Monthly Car allowance of 500 Successful and high performing team BSI approved site Please contact Rochelle on (phone number removed) for more information Bodyshop Manager We currently have an opportunity for an experienced Bodyshop Manager /General manager who possesses the experience and knowledge of working in the accident repair market, to join a growing repair group, overseeing the daily operations of a very successful repair site. Our client is an expert within the accident repair market and, they are looking to recruit an experienced Automotive Bodyshop manager, who is experienced in managing an efficient, BSI approved site. A strong bodyshop / accident repair background is essential The Role: Bodyshop Manager Your role will be varied and all-encompassing with the below duties. For a full job specification please contact Clear Automotive. As a Bodyshop Manager you will Manage the on-site team of experts - Paint Sprayers, Panel Beaters, MET Technicians, Estimator and all administrative staff (Technicians) Your key responsibilities will include entire site management, which includes Health and Safety, Performance Management, Financials and Customer Service and setting targets Ideally familiar with the Autoflow BMS and Audatex estimating system Leading by example and promoting a positive work ethic You will be responsible for recruitment and delivering against key performance indicators with the help your senior management team. Ensuring Key to Key and CSI targets are met or exceeded You will provide strong leadership to direct reports and all site employees, to drive performance and achieve or exceed all financial and operational targets. Understand the business needs, the accounts, reports and KPI's Effectively manage site resources and costs in order to optimise capability and profitability Monitor individual productive performance to minimise non-productive time. Establish, maintain and promote good working relations with key personnel Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff. Actively and efficiently manage work provider and supplier relationships Dealing with any customer issues What we are looking for: Bodyshop Manager A vast knowledge and experience of the repair process and claims process A natural leader and someone who possesses excellent people management skills A high level of business acumen Results driven Previous experience of site management within the Accident repair industry IND123 If you would like to discuss the General Bodyshop manager position in more detail, then please call Rochelle at Clear Automotive on (phone number removed) for a confidential chat. We are also looking for candidates with the following skill sets: Panel Beater, Panel Technician, Bodyshop MET, Bodyshop Mechanic, Vehicle Painter, Vehicle Paint Sprayer, Vehicle Prepper, Paint Prepper, Bodyshop Technicians, Accident repair, Vehicle body repair, coach builder, VDA, Vehicle Damage Assessor, Bodyshop Estimator, Production Manager, Vehicle Technician, Workshop Controller, Bodyshop Controller, SMART Repairer and Bodyshop Manager, Regional and General Manager, Service Advisor, Service Manager, Parts Advisor, Parts Manager and more.
Jun 16, 2026
Full time
Bodyshop Manager Up to 60,000 OTE 80,000 + Milton Keynes Permanent position, Monday to Friday, Monthly Car allowance of 500 Successful and high performing team BSI approved site Please contact Rochelle on (phone number removed) for more information Bodyshop Manager We currently have an opportunity for an experienced Bodyshop Manager /General manager who possesses the experience and knowledge of working in the accident repair market, to join a growing repair group, overseeing the daily operations of a very successful repair site. Our client is an expert within the accident repair market and, they are looking to recruit an experienced Automotive Bodyshop manager, who is experienced in managing an efficient, BSI approved site. A strong bodyshop / accident repair background is essential The Role: Bodyshop Manager Your role will be varied and all-encompassing with the below duties. For a full job specification please contact Clear Automotive. As a Bodyshop Manager you will Manage the on-site team of experts - Paint Sprayers, Panel Beaters, MET Technicians, Estimator and all administrative staff (Technicians) Your key responsibilities will include entire site management, which includes Health and Safety, Performance Management, Financials and Customer Service and setting targets Ideally familiar with the Autoflow BMS and Audatex estimating system Leading by example and promoting a positive work ethic You will be responsible for recruitment and delivering against key performance indicators with the help your senior management team. Ensuring Key to Key and CSI targets are met or exceeded You will provide strong leadership to direct reports and all site employees, to drive performance and achieve or exceed all financial and operational targets. Understand the business needs, the accounts, reports and KPI's Effectively manage site resources and costs in order to optimise capability and profitability Monitor individual productive performance to minimise non-productive time. Establish, maintain and promote good working relations with key personnel Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff. Actively and efficiently manage work provider and supplier relationships Dealing with any customer issues What we are looking for: Bodyshop Manager A vast knowledge and experience of the repair process and claims process A natural leader and someone who possesses excellent people management skills A high level of business acumen Results driven Previous experience of site management within the Accident repair industry IND123 If you would like to discuss the General Bodyshop manager position in more detail, then please call Rochelle at Clear Automotive on (phone number removed) for a confidential chat. We are also looking for candidates with the following skill sets: Panel Beater, Panel Technician, Bodyshop MET, Bodyshop Mechanic, Vehicle Painter, Vehicle Paint Sprayer, Vehicle Prepper, Paint Prepper, Bodyshop Technicians, Accident repair, Vehicle body repair, coach builder, VDA, Vehicle Damage Assessor, Bodyshop Estimator, Production Manager, Vehicle Technician, Workshop Controller, Bodyshop Controller, SMART Repairer and Bodyshop Manager, Regional and General Manager, Service Advisor, Service Manager, Parts Advisor, Parts Manager and more.
Parts Advisor Up to £29,500 OTE Permanent / Full Time - 8:30am - 5:30pm Monday - Friday Join a Busy Used Car & Aftersales Operation We re currently recruiting for an experienced Parts Advisor to join a successful used car site and authorised repairer operation. This is a fantastic opportunity for someone with automotive parts experience to join a busy and growing team where no two days are the same. You ll play a key role in supporting the workshop, maintaining stock control and delivering excellent internal and external customer service. Duties & Responsibilities Supplying vehicle parts to the workshop and front counter efficiently Ordering, checking and booking in parts deliveries Managing stock levels and ensuring accurate inventory control Identifying and sourcing vehicle parts using manufacturer systems Supporting technicians and service teams with required parts Handling customer and supplier enquiries professionally Maintaining accurate records and invoicing where required Ensuring the parts department operates efficiently and organised at all times Your Background & Skill Previous experience as a Parts Advisor within the motor trade Strong knowledge of automotive parts and aftersales operations Organised with excellent attention to detail Ability to work well within a busy team environment Strong communication and customer service skills Experience using parts systems and stock control processes advantageous Full UK Driving Licence preferred What s On Offer Up to £29,500 OTE Stable and supportive working environment Opportunity to join a busy and growing business Long-term progression opportunities within aftersales This is an excellent opportunity for an experienced Parts Advisor looking to further their career within a professional automotive environment. Apply today to find out more.
Jun 16, 2026
Full time
Parts Advisor Up to £29,500 OTE Permanent / Full Time - 8:30am - 5:30pm Monday - Friday Join a Busy Used Car & Aftersales Operation We re currently recruiting for an experienced Parts Advisor to join a successful used car site and authorised repairer operation. This is a fantastic opportunity for someone with automotive parts experience to join a busy and growing team where no two days are the same. You ll play a key role in supporting the workshop, maintaining stock control and delivering excellent internal and external customer service. Duties & Responsibilities Supplying vehicle parts to the workshop and front counter efficiently Ordering, checking and booking in parts deliveries Managing stock levels and ensuring accurate inventory control Identifying and sourcing vehicle parts using manufacturer systems Supporting technicians and service teams with required parts Handling customer and supplier enquiries professionally Maintaining accurate records and invoicing where required Ensuring the parts department operates efficiently and organised at all times Your Background & Skill Previous experience as a Parts Advisor within the motor trade Strong knowledge of automotive parts and aftersales operations Organised with excellent attention to detail Ability to work well within a busy team environment Strong communication and customer service skills Experience using parts systems and stock control processes advantageous Full UK Driving Licence preferred What s On Offer Up to £29,500 OTE Stable and supportive working environment Opportunity to join a busy and growing business Long-term progression opportunities within aftersales This is an excellent opportunity for an experienced Parts Advisor looking to further their career within a professional automotive environment. Apply today to find out more.
Role - Dealer/Parts Support Advisor Location - Remote UK Duration - 4 months (Interim) Our Automotive client is looking for a Aftermarket Dealer/Parts Advisor to work on a short term interim basis. The role will ensure that all network and customer spare parts requirements are met on time and in full across the global network, through the operational and tactical management of all aspects of the supply chain. Supplying comprehensive support for all regional teams, ensuring operational efficiency on brand customer experience in line with KPIs and network SLAs. Forecasting spare parts needed across all regions and steer material planning & ordering to ensure optimal stock levels across all sides Monitoring spare parts inventory in market & collaborating with regional offices in managing stock levels at network partner sites Establish pricing logic and supporting regional offices in maintaining pricing strategy Maintain and adjust parts pricing in SAP in line with pricing strategy Aligning parts availability with warehousing responsible & facilitating emergency fulfilment with logistics providers Backorder management & prioritisation of VOR orders in collaboration with warehousing responsible Supporting warranty/quality team in preparation of service campaigns and liaising special parts demand with material planning & warehousing team Assisting network partners (repairers) & customers in evaluating correct parts for service/repair/warranty work Assisting network partners with all spare parts related inquiries (Logistics status, parts returns, parts warranty, claims) Supersession and new introduction support (manage returns of superseded parts, support network with supersession & new parts required) Experience required - Dealer support, Aftersales service experience - SAP experience - Automotive industry experience With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Jun 16, 2026
Contractor
Role - Dealer/Parts Support Advisor Location - Remote UK Duration - 4 months (Interim) Our Automotive client is looking for a Aftermarket Dealer/Parts Advisor to work on a short term interim basis. The role will ensure that all network and customer spare parts requirements are met on time and in full across the global network, through the operational and tactical management of all aspects of the supply chain. Supplying comprehensive support for all regional teams, ensuring operational efficiency on brand customer experience in line with KPIs and network SLAs. Forecasting spare parts needed across all regions and steer material planning & ordering to ensure optimal stock levels across all sides Monitoring spare parts inventory in market & collaborating with regional offices in managing stock levels at network partner sites Establish pricing logic and supporting regional offices in maintaining pricing strategy Maintain and adjust parts pricing in SAP in line with pricing strategy Aligning parts availability with warehousing responsible & facilitating emergency fulfilment with logistics providers Backorder management & prioritisation of VOR orders in collaboration with warehousing responsible Supporting warranty/quality team in preparation of service campaigns and liaising special parts demand with material planning & warehousing team Assisting network partners (repairers) & customers in evaluating correct parts for service/repair/warranty work Assisting network partners with all spare parts related inquiries (Logistics status, parts returns, parts warranty, claims) Supersession and new introduction support (manage returns of superseded parts, support network with supersession & new parts required) Experience required - Dealer support, Aftersales service experience - SAP experience - Automotive industry experience With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Parts Advisor Location: Bedford Salary: up to £31,800 basic per annum, plus bonus OTE £43,600 Hours: 46.5 hrs per week, Monday to Friday, 1 in 2 Saturdays half day Ref: 30762 We are recruiting for an experienced Parts Advisor to join our client in Bedford click apply for full job details
Jun 16, 2026
Full time
Parts Advisor Location: Bedford Salary: up to £31,800 basic per annum, plus bonus OTE £43,600 Hours: 46.5 hrs per week, Monday to Friday, 1 in 2 Saturdays half day Ref: 30762 We are recruiting for an experienced Parts Advisor to join our client in Bedford click apply for full job details
HR Transformation Project Manager; Belfast; 18-month contract; £27.24ph Paye (£36.45 via umbrella); Inside IR35. We are currently looking for a HR Transformation Project Manager to join out aerospace sector client s team, based in Belfast . Th successful candidate will take the the lead on critical projects, acting as the local project management expert to transform our HR landscape The post holders 18-month tenure will be defined by successful system implementation and seamless organisational change. Responsibilities System Launch & Ownership: Be the _business owner_ and focal point for the full implementation of MyPulse (HR tool), focusing heavily on Compensations and HCM modules. Time & Attendance Revolution: Support and manage the local setup of a new clocking system, including liaising with local Facility Management, IM/IT, and security to manage the full implementation of all clocking machines/time and attendance solution across a manufacturing multi-site organisation. Legacy Decommissioning: Manage the complete decommissioning of the current time and attendance solution including historical data management and change management once the new clocking solution is live. Strategic Planning & Process: Collaborate with stakeholders to define goals, deliverables, and success criteria. Establish local processes that rigorously implement and follow national/global guidelines for areas like performance & goals and bonus schemes. Global Alignment: Serve as the local liaison, coordinating key project elements within HR centres of expertise both within the UK and transnationally Reporting Excellence: Be the focal point for specific local implementations and dedicated reportings within myPulse, and standard run-mode reporting from the payroll system (e.g., attendance hours). The Impact: Leadership and Change: Strong communication skills: Manage expectations across the entire organisation, providing regular status reports to key stakeholders. Change Agent: Partner with Communications to ensure smooth change management information and communication for all employees, managers, and HR colleagues in the use of new HRIS tools (full product of MyPulse and MyHR). Required Qualifications & Experience: Post Graduate Qualification in HR or similar relevant field. Demonstrated project management capabilities, preferably within an HR context. A basic understanding of Time & Attendance principles and how these processes impact payroll. Ability to organise and validate local roles and responsibilities in the team and liaise with global counterparts. Strong communication skills to manage expectations across the entire organisation, providing regular status reports to key stakeholders. Ability to develop detailed project plans, monitor progress against defined milestones, proactively identify project risks, and develop robust contingency plans. Experience in change management and partnering with Communications for new HRIS tools (full product of MyPulse and MyHR). Experience being the focal point for specific local implementations and dedicated reporting within MyPulse, and standard run-mode reporting from the payroll system (e.g., attendance hours). Desirable: CIPD Level 7 Prior experience with HRIS implementation of MyPulse, focusing specifically on Compensations and HCM modules. Experience managing the complete decommissioning of the current time and attendance solution, including historical data management. Familiarity with the challenges of implementing a new clocking system/time and attendance solution across a manufacturing multi-site organisation. Morson is acting as an employment business in relation to this vacancy. Human Resources; HRBP; CIPD; HR Generalist; ER; Employment Relations; Employee Relations; Employer Relations; Coaching; Resource Planning; Trade Unions; Stakeholder management; People development; Talent Management; Succession Planning; HR Policies; Change Management; Mediation; HR Advisor; HR Specialist; Employment Law; People Management; Learning and Development; Capability Development; Early Careers
Jun 16, 2026
Contractor
HR Transformation Project Manager; Belfast; 18-month contract; £27.24ph Paye (£36.45 via umbrella); Inside IR35. We are currently looking for a HR Transformation Project Manager to join out aerospace sector client s team, based in Belfast . Th successful candidate will take the the lead on critical projects, acting as the local project management expert to transform our HR landscape The post holders 18-month tenure will be defined by successful system implementation and seamless organisational change. Responsibilities System Launch & Ownership: Be the _business owner_ and focal point for the full implementation of MyPulse (HR tool), focusing heavily on Compensations and HCM modules. Time & Attendance Revolution: Support and manage the local setup of a new clocking system, including liaising with local Facility Management, IM/IT, and security to manage the full implementation of all clocking machines/time and attendance solution across a manufacturing multi-site organisation. Legacy Decommissioning: Manage the complete decommissioning of the current time and attendance solution including historical data management and change management once the new clocking solution is live. Strategic Planning & Process: Collaborate with stakeholders to define goals, deliverables, and success criteria. Establish local processes that rigorously implement and follow national/global guidelines for areas like performance & goals and bonus schemes. Global Alignment: Serve as the local liaison, coordinating key project elements within HR centres of expertise both within the UK and transnationally Reporting Excellence: Be the focal point for specific local implementations and dedicated reportings within myPulse, and standard run-mode reporting from the payroll system (e.g., attendance hours). The Impact: Leadership and Change: Strong communication skills: Manage expectations across the entire organisation, providing regular status reports to key stakeholders. Change Agent: Partner with Communications to ensure smooth change management information and communication for all employees, managers, and HR colleagues in the use of new HRIS tools (full product of MyPulse and MyHR). Required Qualifications & Experience: Post Graduate Qualification in HR or similar relevant field. Demonstrated project management capabilities, preferably within an HR context. A basic understanding of Time & Attendance principles and how these processes impact payroll. Ability to organise and validate local roles and responsibilities in the team and liaise with global counterparts. Strong communication skills to manage expectations across the entire organisation, providing regular status reports to key stakeholders. Ability to develop detailed project plans, monitor progress against defined milestones, proactively identify project risks, and develop robust contingency plans. Experience in change management and partnering with Communications for new HRIS tools (full product of MyPulse and MyHR). Experience being the focal point for specific local implementations and dedicated reporting within MyPulse, and standard run-mode reporting from the payroll system (e.g., attendance hours). Desirable: CIPD Level 7 Prior experience with HRIS implementation of MyPulse, focusing specifically on Compensations and HCM modules. Experience managing the complete decommissioning of the current time and attendance solution, including historical data management. Familiarity with the challenges of implementing a new clocking system/time and attendance solution across a manufacturing multi-site organisation. Morson is acting as an employment business in relation to this vacancy. Human Resources; HRBP; CIPD; HR Generalist; ER; Employment Relations; Employee Relations; Employer Relations; Coaching; Resource Planning; Trade Unions; Stakeholder management; People development; Talent Management; Succession Planning; HR Policies; Change Management; Mediation; HR Advisor; HR Specialist; Employment Law; People Management; Learning and Development; Capability Development; Early Careers
Customer Service Advisor Temp perm £12.71 per hour Monday Friday 8:30am 5:00pm NG16, Nottingham Job Purpose Our client is seeking a proactive and customer focused After Sales Customer Service Advisor to join their Aftersales team. This is a key position responsible for delivering an exceptional customer experience throughout the ownership journey. The successful candidate will serve as the primary point of contact for customers requiring warranty support, servicing, repairs, technical assistance and general aftersales enquiries. Working closely with workshop controllers, technicians, manufacturers and suppliers, you will ensure customer concerns are handled professionally, efficiently and with a strong customer first approach. Job Duties Act as the first point of contact for customer enquiries via phone, email and in person Manage customer bookings for servicing, repairs, warranty work, inspections and accessory installations Provide regular updates to customers on the progress of repairs, parts and warranty claims Handle warranty claims from initial submission through to completion, including liaison with manufacturers and suppliers Ensure all warranty documentation, service records and customer data are accurate and up to date Coordinate closely with workshop controllers, technicians and service advisors to schedule and prioritise work Monitor job progress and proactively manage delays, communicating clearly with customers at all times Resolve customer queries and complaints in a professional, empathetic,and timely manner Maintain strong relationships with customers to encourage repeat business and referrals Process service-related administration including invoices, job cards, CRM updates and correspondence Ensure service schedules and workshop capacity are aligned with customer expectations Gather and act on customer feedback to improve service quality and satisfaction Support departmental targets including customer satisfaction, retention and turnaround times Identify opportunities to improve internal processes and overall customer journey efficiency Key Skills Previous experience in customer service Strong communication skills Excellent organisational skills and ability to manage multiple ongoing tasks High attention to detail Ability to work calmly and professionally under pressure Positive, professional and dependable attitude Strong problem, solving ability Empathetic and patient when dealing with customer concerns Team player with a proactive mindset Willingness to learn and develop within the role EMA25
Jun 16, 2026
Contractor
Customer Service Advisor Temp perm £12.71 per hour Monday Friday 8:30am 5:00pm NG16, Nottingham Job Purpose Our client is seeking a proactive and customer focused After Sales Customer Service Advisor to join their Aftersales team. This is a key position responsible for delivering an exceptional customer experience throughout the ownership journey. The successful candidate will serve as the primary point of contact for customers requiring warranty support, servicing, repairs, technical assistance and general aftersales enquiries. Working closely with workshop controllers, technicians, manufacturers and suppliers, you will ensure customer concerns are handled professionally, efficiently and with a strong customer first approach. Job Duties Act as the first point of contact for customer enquiries via phone, email and in person Manage customer bookings for servicing, repairs, warranty work, inspections and accessory installations Provide regular updates to customers on the progress of repairs, parts and warranty claims Handle warranty claims from initial submission through to completion, including liaison with manufacturers and suppliers Ensure all warranty documentation, service records and customer data are accurate and up to date Coordinate closely with workshop controllers, technicians and service advisors to schedule and prioritise work Monitor job progress and proactively manage delays, communicating clearly with customers at all times Resolve customer queries and complaints in a professional, empathetic,and timely manner Maintain strong relationships with customers to encourage repeat business and referrals Process service-related administration including invoices, job cards, CRM updates and correspondence Ensure service schedules and workshop capacity are aligned with customer expectations Gather and act on customer feedback to improve service quality and satisfaction Support departmental targets including customer satisfaction, retention and turnaround times Identify opportunities to improve internal processes and overall customer journey efficiency Key Skills Previous experience in customer service Strong communication skills Excellent organisational skills and ability to manage multiple ongoing tasks High attention to detail Ability to work calmly and professionally under pressure Positive, professional and dependable attitude Strong problem, solving ability Empathetic and patient when dealing with customer concerns Team player with a proactive mindset Willingness to learn and develop within the role EMA25
Looking for a fast-paced role in the motor factor? Become a Parts Advisor at Crewe and support the team driving The Power to Supply , making us the customers natural choice. What We Offer: Competitive salary (DOE) Monthly & yearly sales bonuses Monthly & yearly incentives 20 days holiday + bank holidays (increasing with service) Use of a company van to commute to & from work may be available (subject to managers discretion) What You ll Do: Serve customers on the front counter and handle inbound calls Build strong relationships with retail and trade customers Promote offers and maximise sales opportunities Ensure accurate ordering to minimise returns Support warehouse duties when required What We re Looking For: Experience as a Parts Advisor or within the motor trade (preferred) Good knowledge of cars or willingness to learn Sales-driven with excellent customer service skills Strong communication and organisation in a fast-paced environment Knowledge of the local areas and customer base would be a distinct advantage. Please note: We reserve the right to close this job advert early if the position is filled or we receive a high volume of applications. Apply as soon as possible to avoid missing out. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that natural choice . Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.
Jun 16, 2026
Full time
Looking for a fast-paced role in the motor factor? Become a Parts Advisor at Crewe and support the team driving The Power to Supply , making us the customers natural choice. What We Offer: Competitive salary (DOE) Monthly & yearly sales bonuses Monthly & yearly incentives 20 days holiday + bank holidays (increasing with service) Use of a company van to commute to & from work may be available (subject to managers discretion) What You ll Do: Serve customers on the front counter and handle inbound calls Build strong relationships with retail and trade customers Promote offers and maximise sales opportunities Ensure accurate ordering to minimise returns Support warehouse duties when required What We re Looking For: Experience as a Parts Advisor or within the motor trade (preferred) Good knowledge of cars or willingness to learn Sales-driven with excellent customer service skills Strong communication and organisation in a fast-paced environment Knowledge of the local areas and customer base would be a distinct advantage. Please note: We reserve the right to close this job advert early if the position is filled or we receive a high volume of applications. Apply as soon as possible to avoid missing out. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that natural choice . Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.
Parts Advisor We are currently looking for an efficient, experienced Parts Advisor to join a leading team within a well-established Accident Repair Centre. Working within the Bodyshop you can expect a fast-paced environment and as a Bodyshop Parts Advisor you will play an integral cog in the success of the business. Responsibilities of a Parts Advisor Assisting Technicians with part identification Ordering parts for the workshop Pricing additional work Stock checks Invoicing Requirements for a Parts Advisor Must have experience within the parts department and be a strong team player. A strong leader with the drive to succeed and lead the team If this role is something that you are well suited to or you are looking for something similar within the Automotive industry, then please contact or email your CV to;
Jun 16, 2026
Full time
Parts Advisor We are currently looking for an efficient, experienced Parts Advisor to join a leading team within a well-established Accident Repair Centre. Working within the Bodyshop you can expect a fast-paced environment and as a Bodyshop Parts Advisor you will play an integral cog in the success of the business. Responsibilities of a Parts Advisor Assisting Technicians with part identification Ordering parts for the workshop Pricing additional work Stock checks Invoicing Requirements for a Parts Advisor Must have experience within the parts department and be a strong team player. A strong leader with the drive to succeed and lead the team If this role is something that you are well suited to or you are looking for something similar within the Automotive industry, then please contact or email your CV to;
Aftersales Manager Basic Salary up to 55,000 DOE OTE up to 75,000 + Company Car 25 Days Annual Leave + Bank Holidays (increasing with service) Pension & Life Assurance Exclusive Retail, Lifestyle and Vehicle Discounts Full-time 45 hours per week, including Saturday mornings on a rota basis Lead Excellence. Drive Performance. Shape the Customer Experience. An exciting opportunity has arisen for an accomplished and ambitious Aftersales Manager to lead a high-performing aftersales operation within a progressive and customer-focused automotive business. This is a pivotal leadership role for a motivated professional who is passionate about delivering exceptional customer experiences, developing successful teams, and driving commercial performance. You'll play a key role in shaping the future success of the business while leading a dynamic and talented team. The Opportunity As Aftersales Manager, you will take full responsibility for the operational and financial performance of the Service Department, ensuring outstanding levels of customer satisfaction while maximising efficiency, productivity, and profitability. Working closely with senior leadership and support teams, you will lead, motivate, and develop a diverse team of Technicians, Service Advisors, Parts professionals, and departmental support staff, creating a culture of excellence, accountability, and continuous improvement. Key Responsibilities Lead the day-to-day operation of the Service Department, ensuring exceptional service delivery and operational efficiency. Drive workshop productivity, utilisation, and departmental profitability through effective performance management. Inspire, coach, and develop your team to achieve individual and collective success. Deliver outstanding customer experiences while maintaining the highest standards of quality and professionalism. Monitor and manage departmental financial performance, budgets, and key performance indicators. Ensure full compliance with manufacturer requirements, company policies, and industry regulations. Foster a positive, inclusive, and high-performing working environment that encourages engagement and professional growth. About You We are looking for a confident and results-driven leader with a proven track record in automotive aftersales management. You will bring: Previous experience as an Aftersales Manager, Service Manager, or in a senior aftersales leadership position. Strong operational expertise within a busy automotive service environment. Demonstrated success in leading and developing large, multi-disciplinary teams. Excellent commercial awareness with the ability to drive profitability and performance. Exceptional customer service focus and relationship-building skills. Strong analytical, organisational, and problem-solving abilities. A commitment to maintaining the highest standards of compliance, quality, and customer satisfaction. A leadership style that inspires others, drives accountability, and creates a positive workplace culture. Why Join Us? This is more than just a management role-it's an opportunity to make a lasting impact within a successful automotive business that values leadership, innovation, and customer excellence with a World Leading Brand! In return, you'll enjoy a rewarding career, ongoing professional development, excellent benefits, and the opportunity to lead a talented team in a business committed to continuous improvement and long-term success. If you're ready to take the next step in your leadership career and drive outstanding results within a fast-paced automotive environment, we'd love to hear from you.
Jun 16, 2026
Full time
Aftersales Manager Basic Salary up to 55,000 DOE OTE up to 75,000 + Company Car 25 Days Annual Leave + Bank Holidays (increasing with service) Pension & Life Assurance Exclusive Retail, Lifestyle and Vehicle Discounts Full-time 45 hours per week, including Saturday mornings on a rota basis Lead Excellence. Drive Performance. Shape the Customer Experience. An exciting opportunity has arisen for an accomplished and ambitious Aftersales Manager to lead a high-performing aftersales operation within a progressive and customer-focused automotive business. This is a pivotal leadership role for a motivated professional who is passionate about delivering exceptional customer experiences, developing successful teams, and driving commercial performance. You'll play a key role in shaping the future success of the business while leading a dynamic and talented team. The Opportunity As Aftersales Manager, you will take full responsibility for the operational and financial performance of the Service Department, ensuring outstanding levels of customer satisfaction while maximising efficiency, productivity, and profitability. Working closely with senior leadership and support teams, you will lead, motivate, and develop a diverse team of Technicians, Service Advisors, Parts professionals, and departmental support staff, creating a culture of excellence, accountability, and continuous improvement. Key Responsibilities Lead the day-to-day operation of the Service Department, ensuring exceptional service delivery and operational efficiency. Drive workshop productivity, utilisation, and departmental profitability through effective performance management. Inspire, coach, and develop your team to achieve individual and collective success. Deliver outstanding customer experiences while maintaining the highest standards of quality and professionalism. Monitor and manage departmental financial performance, budgets, and key performance indicators. Ensure full compliance with manufacturer requirements, company policies, and industry regulations. Foster a positive, inclusive, and high-performing working environment that encourages engagement and professional growth. About You We are looking for a confident and results-driven leader with a proven track record in automotive aftersales management. You will bring: Previous experience as an Aftersales Manager, Service Manager, or in a senior aftersales leadership position. Strong operational expertise within a busy automotive service environment. Demonstrated success in leading and developing large, multi-disciplinary teams. Excellent commercial awareness with the ability to drive profitability and performance. Exceptional customer service focus and relationship-building skills. Strong analytical, organisational, and problem-solving abilities. A commitment to maintaining the highest standards of compliance, quality, and customer satisfaction. A leadership style that inspires others, drives accountability, and creates a positive workplace culture. Why Join Us? This is more than just a management role-it's an opportunity to make a lasting impact within a successful automotive business that values leadership, innovation, and customer excellence with a World Leading Brand! In return, you'll enjoy a rewarding career, ongoing professional development, excellent benefits, and the opportunity to lead a talented team in a business committed to continuous improvement and long-term success. If you're ready to take the next step in your leadership career and drive outstanding results within a fast-paced automotive environment, we'd love to hear from you.
Customer Advisor based in our Walton dealership: 143 Hersham Rd, Walton-on-Thames KT12 1RR, United Kingdom A full valid UK driving licence is required for this role. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive salary and bonus. Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Role Overview: This is a great opportunity for you to become a key member of our Aftersales team. An exciting new opportunity has come up here at our Walton dealership as we're on the lookout for a Customer Advisor to join our team. It is the perfect opportunity for a talented and passionate individual to advance their career in a premium manufacturer owned environment. As a customer advisor you will be the key link between our customers and our technicians, guiding each customer through the Stellantis &You customer journey. In this role you will also: Communicate clearly with customers & colleagues. Adopt new digital systems and processes as part of our digitalisation strategy. Propose and sell-up the additional work advised through the Vehicle Health Check process. Quote & sell Service Plans to retain customers to the group. Encourage customer satisfaction feedback via exit briefing & follow-up contact. You will also be the go-to person when the customer wants us to: Estimate repair costs and times. Resolve any concerns when we suggest repairs. Inform and update them on progress or additional works needed. Prepare and explain invoices and take payments. Let's Work together: We are looking for an experienced automotive Customer Advisor. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Jun 16, 2026
Full time
Customer Advisor based in our Walton dealership: 143 Hersham Rd, Walton-on-Thames KT12 1RR, United Kingdom A full valid UK driving licence is required for this role. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive salary and bonus. Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Role Overview: This is a great opportunity for you to become a key member of our Aftersales team. An exciting new opportunity has come up here at our Walton dealership as we're on the lookout for a Customer Advisor to join our team. It is the perfect opportunity for a talented and passionate individual to advance their career in a premium manufacturer owned environment. As a customer advisor you will be the key link between our customers and our technicians, guiding each customer through the Stellantis &You customer journey. In this role you will also: Communicate clearly with customers & colleagues. Adopt new digital systems and processes as part of our digitalisation strategy. Propose and sell-up the additional work advised through the Vehicle Health Check process. Quote & sell Service Plans to retain customers to the group. Encourage customer satisfaction feedback via exit briefing & follow-up contact. You will also be the go-to person when the customer wants us to: Estimate repair costs and times. Resolve any concerns when we suggest repairs. Inform and update them on progress or additional works needed. Prepare and explain invoices and take payments. Let's Work together: We are looking for an experienced automotive Customer Advisor. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
HR Manager, UK As HR Manager for the UK, you will join the Management teams, collaborating with the HRD. Following the HR operating model, you will ensure your team provides high-quality HR support and advice to UK leaders and employees. The role requires the ability to navigate and balance differing perspectives, building strong, credible relationships and influencing effectively with stakeholders at all levels of the organisation. This role requires a highly hands-on approach: staying close to the HRD, leaders and employees, supporting day-to-day people decisions using sound judgement and experience, and maintaining trust while operating in a fast-paced environment. This is a role for someone who is comfortable rolling up their sleeves as well as operating strategically, while remaining closely involved in the day-to-day issues that matter to the business and to employees. This role manages the UK HR team (currently four people) and collaborates with other UK HR teams within Corporate HR who are outside its reporting structure. On a day-to-day basis, you will: • Serve as a trusted partner for senior leaders located in UK ensuring the establishment of sound people management practices and the implementation of consistent decision-making processes. • Coach leaders in the application of HR procedures, processes, and tools, providing the necessary feedback on their effectiveness to the global owners, suggesting improvements and ensuring compliance is maintained. • Support leaders to identify, prioritize and build organizational capabilities, behaviours, and structures. • Promote change management and help leaders to change and deal with possible barriers. • Provide local expertise to guide policies and processes and ensure legal compliance in UK. • Partner closely with the HRD in the delivery of the HR agenda • Ensure the implementation and delivery of the EDI agenda • Manage the budget and other financial measures of the HR department Together with your team: • Deliver an HR advisory service that is responsive and supportive to both employees and leaders within the UK. • Support management teams and leaders locally in a strategic and proactive way across Business units and functions and based on strong local- and business understanding. • Deliver HR services in coordination with the HR network to ensure great HR support with consistent quality for leaders. • Collaborate with the HR network to help design and deliver global processes and activities locally. • Develop, define, and implement specific local processes and concepts based on local needs, where these are not covered by global processes and initiatives. • Ensure adherence to employer responsibilities and related legislation, agreements, and policies in UK. • Build strong relations and handle negotiations with local union and employee representatives. • Advise other parts of the HR organisation on local conditions, needs and legislation to reduce risk and ensure global processes and initiatives are well implemented in the UK. • Work closely with other support functions to ensure compliance and a great employee experience • Take ownership of the HR cycle and lead its implementation aligning with the HRD as required Management responsibilities: • In your role as a HR manager, you shall manage and develop the department to ensure delivery of targets, including but not limited to: o Ensure the safety, well-being, and development of employees. o Developing the department to deliver on business priorities and ensure collaboration with other units. o Ensure your team are visible and present in the office at least 3 days a week o Ensure awareness of and adherence with Code of Conduct. o Oversee the overall planning, budgeting, and performance management process within the department. o Secure License to operate through ensuring adherence to employer responsibilities and related legislation, collaboration with local unions and employee representatives, Employers' associations, agreements, and policies in country. Preferred Qualifications • Higher relevant education, preferably at Master's level • Chartered or Fellow Member of the Chartered Institute of Personnel & Development • Good business understanding • Strong knowledge of UK labour law and employee relations Preferred Skills & Behaviour • Must be willing to be visible to the business and leaders • Office presence of at least 3 days a week is mandatory for this role (this is a visible role) • Senior HR professional with experience working and collaborating within a global matrix structure, with an understanding of the challenges of navigating a matrix structure and be comfortable with this • Self-driven, and solution oriented (See's challenges as an opportunity to add value) • Able to manage high workload, and shifting priorities • Comfortable working in close partnership with the HRD and other functions Excellent communication skills in English Leadership expectations • Work according to the leadership expectations defined from time to time • People leadership skills • Strategic and analytical mindset • Relationship builder with the ability to collaborate constructively with colleagues and leaders at all levels • Solution oriented and strong decision maker, with excellent cooperative abilities • High personal integrity and high ethical standards. Good work ethic & a positive attitude Immediately available or short notice period 3 days in the office
Jun 15, 2026
Full time
HR Manager, UK As HR Manager for the UK, you will join the Management teams, collaborating with the HRD. Following the HR operating model, you will ensure your team provides high-quality HR support and advice to UK leaders and employees. The role requires the ability to navigate and balance differing perspectives, building strong, credible relationships and influencing effectively with stakeholders at all levels of the organisation. This role requires a highly hands-on approach: staying close to the HRD, leaders and employees, supporting day-to-day people decisions using sound judgement and experience, and maintaining trust while operating in a fast-paced environment. This is a role for someone who is comfortable rolling up their sleeves as well as operating strategically, while remaining closely involved in the day-to-day issues that matter to the business and to employees. This role manages the UK HR team (currently four people) and collaborates with other UK HR teams within Corporate HR who are outside its reporting structure. On a day-to-day basis, you will: • Serve as a trusted partner for senior leaders located in UK ensuring the establishment of sound people management practices and the implementation of consistent decision-making processes. • Coach leaders in the application of HR procedures, processes, and tools, providing the necessary feedback on their effectiveness to the global owners, suggesting improvements and ensuring compliance is maintained. • Support leaders to identify, prioritize and build organizational capabilities, behaviours, and structures. • Promote change management and help leaders to change and deal with possible barriers. • Provide local expertise to guide policies and processes and ensure legal compliance in UK. • Partner closely with the HRD in the delivery of the HR agenda • Ensure the implementation and delivery of the EDI agenda • Manage the budget and other financial measures of the HR department Together with your team: • Deliver an HR advisory service that is responsive and supportive to both employees and leaders within the UK. • Support management teams and leaders locally in a strategic and proactive way across Business units and functions and based on strong local- and business understanding. • Deliver HR services in coordination with the HR network to ensure great HR support with consistent quality for leaders. • Collaborate with the HR network to help design and deliver global processes and activities locally. • Develop, define, and implement specific local processes and concepts based on local needs, where these are not covered by global processes and initiatives. • Ensure adherence to employer responsibilities and related legislation, agreements, and policies in UK. • Build strong relations and handle negotiations with local union and employee representatives. • Advise other parts of the HR organisation on local conditions, needs and legislation to reduce risk and ensure global processes and initiatives are well implemented in the UK. • Work closely with other support functions to ensure compliance and a great employee experience • Take ownership of the HR cycle and lead its implementation aligning with the HRD as required Management responsibilities: • In your role as a HR manager, you shall manage and develop the department to ensure delivery of targets, including but not limited to: o Ensure the safety, well-being, and development of employees. o Developing the department to deliver on business priorities and ensure collaboration with other units. o Ensure your team are visible and present in the office at least 3 days a week o Ensure awareness of and adherence with Code of Conduct. o Oversee the overall planning, budgeting, and performance management process within the department. o Secure License to operate through ensuring adherence to employer responsibilities and related legislation, collaboration with local unions and employee representatives, Employers' associations, agreements, and policies in country. Preferred Qualifications • Higher relevant education, preferably at Master's level • Chartered or Fellow Member of the Chartered Institute of Personnel & Development • Good business understanding • Strong knowledge of UK labour law and employee relations Preferred Skills & Behaviour • Must be willing to be visible to the business and leaders • Office presence of at least 3 days a week is mandatory for this role (this is a visible role) • Senior HR professional with experience working and collaborating within a global matrix structure, with an understanding of the challenges of navigating a matrix structure and be comfortable with this • Self-driven, and solution oriented (See's challenges as an opportunity to add value) • Able to manage high workload, and shifting priorities • Comfortable working in close partnership with the HRD and other functions Excellent communication skills in English Leadership expectations • Work according to the leadership expectations defined from time to time • People leadership skills • Strategic and analytical mindset • Relationship builder with the ability to collaborate constructively with colleagues and leaders at all levels • Solution oriented and strong decision maker, with excellent cooperative abilities • High personal integrity and high ethical standards. Good work ethic & a positive attitude Immediately available or short notice period 3 days in the office
Client Services Advisor We're looking for a confident, organised and customer-focused Client Services Advisor to join a growing team supporting clients who rely on technology and service excellence to deliver better outcomes. This is a brilliant opportunity for someone who enjoys solving problems, building strong relationships and making a real difference every day. The role As Client Services Advisor, you'll be the first point of contact for clients, handling calls and emails, resolving queries, and providing first-line technical and customer support. You'll also produce clear summary reports from chart data, support service administration, and work closely with internal teams and external professionals to ensure smooth, high-quality service delivery. What you'll do: Handle client enquiries promptly and professionally by phone and email. Provide first-line support and troubleshooting. (training is provided) Produce accurate chart summary reports and share findings with clients. Keep service records, referrals and administration up to date. Liaise with social workers, occupational therapists, care providers and families where needed. Spot opportunities to support wider business growth and pass these on to the sales team. Arrange parts dispatch and follow up outstanding enquiries. What we're looking for: Excellent verbal and written communication skills. A cheerful, confident and professional telephone manner. Strong organisation, attention to detail and the ability to multitask. Good IT skills and confidence working with data. A proactive team player with a can-do attitude. Experience in customer service, administration, operational support, sales support or a technical role is welcome. A full driving licence and access to a vehicle, with willingness to travel when required.
Jun 15, 2026
Full time
Client Services Advisor We're looking for a confident, organised and customer-focused Client Services Advisor to join a growing team supporting clients who rely on technology and service excellence to deliver better outcomes. This is a brilliant opportunity for someone who enjoys solving problems, building strong relationships and making a real difference every day. The role As Client Services Advisor, you'll be the first point of contact for clients, handling calls and emails, resolving queries, and providing first-line technical and customer support. You'll also produce clear summary reports from chart data, support service administration, and work closely with internal teams and external professionals to ensure smooth, high-quality service delivery. What you'll do: Handle client enquiries promptly and professionally by phone and email. Provide first-line support and troubleshooting. (training is provided) Produce accurate chart summary reports and share findings with clients. Keep service records, referrals and administration up to date. Liaise with social workers, occupational therapists, care providers and families where needed. Spot opportunities to support wider business growth and pass these on to the sales team. Arrange parts dispatch and follow up outstanding enquiries. What we're looking for: Excellent verbal and written communication skills. A cheerful, confident and professional telephone manner. Strong organisation, attention to detail and the ability to multitask. Good IT skills and confidence working with data. A proactive team player with a can-do attitude. Experience in customer service, administration, operational support, sales support or a technical role is welcome. A full driving licence and access to a vehicle, with willingness to travel when required.
Service Advisor - Southampton - Basic Salary - £27,000 - OTE - £36,000 UNCAPPED - No weekends - Great Benefits Package - Our client, a busy franchised main dealership in Southampton has the requirement for a Service Advisor to join their successful Aftersales team. Responsibilities As a Service Advisor your responsibilities will include: Meet and Greet Customers. Explain to customers the work due to be carried out on their vehicle. Accurate completion of courtesy car insurance paperwork. Calling customers with progress updates and advise of any work needed. Liaising with the Workshop, Parts Department, Valeting Team and Drivers. Invoicing work carried out. Invoice explanation and taking payment. Quoting, introducing and selling of Service Plans. Ensuring all Warranty paperwork is correctly completed. Delivering the highest level of customer service at all times. Experience, Skills & Qualifications Essential Requirements: 12 months Motor Trade Service Advisor experience Full UK Driving Licence Desirable Requirements: Franchised Dealership Experience Kerridge or Pinnacle Expereince Remuneration & Benefits Basic Salary of £27,000 On Target Earnings of £36,000 (Uncapped) Day off on your Birthday 30 days holiday including bank holidays, going up with every 5 years of service Discounted MOT's, service and parts Great Benefits Package Working Hours Monday to Friday 8am - 5:45pm No weekends!
Jun 15, 2026
Full time
Service Advisor - Southampton - Basic Salary - £27,000 - OTE - £36,000 UNCAPPED - No weekends - Great Benefits Package - Our client, a busy franchised main dealership in Southampton has the requirement for a Service Advisor to join their successful Aftersales team. Responsibilities As a Service Advisor your responsibilities will include: Meet and Greet Customers. Explain to customers the work due to be carried out on their vehicle. Accurate completion of courtesy car insurance paperwork. Calling customers with progress updates and advise of any work needed. Liaising with the Workshop, Parts Department, Valeting Team and Drivers. Invoicing work carried out. Invoice explanation and taking payment. Quoting, introducing and selling of Service Plans. Ensuring all Warranty paperwork is correctly completed. Delivering the highest level of customer service at all times. Experience, Skills & Qualifications Essential Requirements: 12 months Motor Trade Service Advisor experience Full UK Driving Licence Desirable Requirements: Franchised Dealership Experience Kerridge or Pinnacle Expereince Remuneration & Benefits Basic Salary of £27,000 On Target Earnings of £36,000 (Uncapped) Day off on your Birthday 30 days holiday including bank holidays, going up with every 5 years of service Discounted MOT's, service and parts Great Benefits Package Working Hours Monday to Friday 8am - 5:45pm No weekends!
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Technical Success Manager - Cisco products, Cisco360 - Hybrid - £40,000 - £50,000 plus £5K-£10k bonus Do you want to work for a company with a clearly defined vision & strategy to set the industry alight? Do you want to be a key figurehead between a leading provider of IT services and solutions and their Cisco customers? Do you want to grow your career, within a company that provides real opportunities to develop on both a personal and technical level? Opportunity to join an epic business as a Cisco Technical Success Manager within a key team where you will work with many different parts of the team to assist clients in maximising their use of Cisco products and services. As the Cisco Technical (not hands-on) Customer Success Manager, you will be part of the specialist team that guides clients on their adoption strategy and consumption, this include current and future helping them to better understand their Cisco landscape and how to improve their understanding and usage to be of maximum benefit to them. Anyone with an exceptional understanding of the Cisco 360 Partner Program would be a great fit for this role. A full working knowledge of Cisco Products, their usage, application, and best adoption practices is essential. You are expected to hold your own in technical conversations with customers, giving advice or enlisting further technical resource where required. You will be working on a Hybrid basis, with (flexible 1-3) 2 days a week in an office, Leeds, Birmingham, Manchester, or Buckinghamshire as well as some travel to visit clients and Cisco's head office. Key Skills: Strong understanding of Cisco products and solutions to enable you to support customers with their adoption of products and services Great knowledge of Cisco360 Be highly self-motivated and goal-orientated Confidence to work in a customer-facing capacity Strong organisational skills Willingness to travel Duties and Responsibilities: Customer relationship management/rapport building Become a trusted advisor to customers and the glue between customers/internal teams Strong understanding of Cisco technologies and the elements of an End-to-End service. Ability to engage with customers, educate them on tech, best practices, and advice on new areas where value can be added. Experience in Senior-level IT Management and leadership within a Cisco environment Ability to inspire, lead and give guidance to technical and non-technical teams in IT operational environments. Strong customer-facing experience. Pipeline management - tracking customer projects, progress reports, and feedback Identifying and passing on expansion opportunities to Specialists and Account Managers Involvement and contribution towards shared inbox activities and any other shared team initiatives Cisco Technical Success Manager - Cisco, Cisco360 - Hybrid - £40,000 - £50,000 plus £5K-£10k bonus
Jun 15, 2026
Full time
Technical Success Manager - Cisco products, Cisco360 - Hybrid - £40,000 - £50,000 plus £5K-£10k bonus Do you want to work for a company with a clearly defined vision & strategy to set the industry alight? Do you want to be a key figurehead between a leading provider of IT services and solutions and their Cisco customers? Do you want to grow your career, within a company that provides real opportunities to develop on both a personal and technical level? Opportunity to join an epic business as a Cisco Technical Success Manager within a key team where you will work with many different parts of the team to assist clients in maximising their use of Cisco products and services. As the Cisco Technical (not hands-on) Customer Success Manager, you will be part of the specialist team that guides clients on their adoption strategy and consumption, this include current and future helping them to better understand their Cisco landscape and how to improve their understanding and usage to be of maximum benefit to them. Anyone with an exceptional understanding of the Cisco 360 Partner Program would be a great fit for this role. A full working knowledge of Cisco Products, their usage, application, and best adoption practices is essential. You are expected to hold your own in technical conversations with customers, giving advice or enlisting further technical resource where required. You will be working on a Hybrid basis, with (flexible 1-3) 2 days a week in an office, Leeds, Birmingham, Manchester, or Buckinghamshire as well as some travel to visit clients and Cisco's head office. Key Skills: Strong understanding of Cisco products and solutions to enable you to support customers with their adoption of products and services Great knowledge of Cisco360 Be highly self-motivated and goal-orientated Confidence to work in a customer-facing capacity Strong organisational skills Willingness to travel Duties and Responsibilities: Customer relationship management/rapport building Become a trusted advisor to customers and the glue between customers/internal teams Strong understanding of Cisco technologies and the elements of an End-to-End service. Ability to engage with customers, educate them on tech, best practices, and advice on new areas where value can be added. Experience in Senior-level IT Management and leadership within a Cisco environment Ability to inspire, lead and give guidance to technical and non-technical teams in IT operational environments. Strong customer-facing experience. Pipeline management - tracking customer projects, progress reports, and feedback Identifying and passing on expansion opportunities to Specialists and Account Managers Involvement and contribution towards shared inbox activities and any other shared team initiatives Cisco Technical Success Manager - Cisco, Cisco360 - Hybrid - £40,000 - £50,000 plus £5K-£10k bonus
Aftersales Advisor Cheltenham Arden White issupporting a high end dealership inrecruit an Aftersales Advisor in Cheltenham. This role would suit someone with experience in the motor trade as a Service advisor or Parts Advisorwho enjoys a mix of workshop support and customer-facing work. This is a smaller dealership which means the role is very varied, from supporting customers with booking in thei click apply for full job details
Jun 15, 2026
Full time
Aftersales Advisor Cheltenham Arden White issupporting a high end dealership inrecruit an Aftersales Advisor in Cheltenham. This role would suit someone with experience in the motor trade as a Service advisor or Parts Advisorwho enjoys a mix of workshop support and customer-facing work. This is a smaller dealership which means the role is very varied, from supporting customers with booking in thei click apply for full job details