Product Management Coach 6 Month Contract Edinburgh/Leeds/Halifax/Manchester/Chester/Bristol (2 days on site) Are you passionate about transforming product management practices and driving customer-centric innovation? Do you have a knack for coaching and advising product leaders to elevate their game? If so, we want you to join our dynamic team as a Product Management Coach! About the Role : As a Product Management Coach, you will play a vital role in enhancing product management maturity across our organization. Reporting to the Head of Product Management Advisory, you'll collaborate closely with Heads of Business Agility and product leaders to infuse modern product methodologies and customer-focused behaviors into our operations. What You'll Do : Hands-On Coaching: Provide practical guidance to product leaders and teams, helping them embrace modern practices that enhance customer outcomes and strategic clarity. Collaborative Partnership: Work alongside Heads of Business Agility to align product management maturity with agile delivery. Stakeholder Influence: Cultivate a culture of product thinking among senior leaders, emphasizing prioritization and customer focus. Maturity Assessment: Identify gaps in product management practices and recommend actionable improvements to boost overall capability. Champion Customer Insight: Ensure that decisions reflect customer needs and lifecycle stages, driving long-term product health. Key Accountabilities : Coach on product discovery, strategy, prioritization, outcome setting, and value-based decision-making. Guide teams in problem definition, customer insights, proposition development, and backlog refinement. Foster collaboration between Product Owners and Product Managers for seamless strategy execution and value realization. Support teams in understanding customer and product lifecycles to inform decision-making. Advocate for the adoption of best practices and standards in product management. What We're Looking For : Proven experience in product management or leadership, with a track record of building effective product practices. Familiarity with both enterprise and high-growth settings, understanding the nuances of pace and value creation. Strong coaching and advisory skills, with the ability to influence stakeholders at all levels, including CxOs. A solid understanding of customer needs, commercial outcomes, and the intricacies of regulated environments. Enthusiasm for customer advocacy and a focus on measurable outcomes. Your Capabilities : Deep knowledge of modern product management principles and practices. Exceptional coaching and facilitation skills, with the ability to translate product concepts into actionable changes. Strong stakeholder management skills and a natural ability to influence others. Balanced judgment in navigating the intersection of pace, control, and customer value. How to Apply : Ready to embark on this exciting journey? Click the 'Apply Now' button and submit your resume along with a brief cover letter outlining your relevant experience and why you would be the perfect fit for our team. We can't wait to meet you! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 18, 2026
Contractor
Product Management Coach 6 Month Contract Edinburgh/Leeds/Halifax/Manchester/Chester/Bristol (2 days on site) Are you passionate about transforming product management practices and driving customer-centric innovation? Do you have a knack for coaching and advising product leaders to elevate their game? If so, we want you to join our dynamic team as a Product Management Coach! About the Role : As a Product Management Coach, you will play a vital role in enhancing product management maturity across our organization. Reporting to the Head of Product Management Advisory, you'll collaborate closely with Heads of Business Agility and product leaders to infuse modern product methodologies and customer-focused behaviors into our operations. What You'll Do : Hands-On Coaching: Provide practical guidance to product leaders and teams, helping them embrace modern practices that enhance customer outcomes and strategic clarity. Collaborative Partnership: Work alongside Heads of Business Agility to align product management maturity with agile delivery. Stakeholder Influence: Cultivate a culture of product thinking among senior leaders, emphasizing prioritization and customer focus. Maturity Assessment: Identify gaps in product management practices and recommend actionable improvements to boost overall capability. Champion Customer Insight: Ensure that decisions reflect customer needs and lifecycle stages, driving long-term product health. Key Accountabilities : Coach on product discovery, strategy, prioritization, outcome setting, and value-based decision-making. Guide teams in problem definition, customer insights, proposition development, and backlog refinement. Foster collaboration between Product Owners and Product Managers for seamless strategy execution and value realization. Support teams in understanding customer and product lifecycles to inform decision-making. Advocate for the adoption of best practices and standards in product management. What We're Looking For : Proven experience in product management or leadership, with a track record of building effective product practices. Familiarity with both enterprise and high-growth settings, understanding the nuances of pace and value creation. Strong coaching and advisory skills, with the ability to influence stakeholders at all levels, including CxOs. A solid understanding of customer needs, commercial outcomes, and the intricacies of regulated environments. Enthusiasm for customer advocacy and a focus on measurable outcomes. Your Capabilities : Deep knowledge of modern product management principles and practices. Exceptional coaching and facilitation skills, with the ability to translate product concepts into actionable changes. Strong stakeholder management skills and a natural ability to influence others. Balanced judgment in navigating the intersection of pace, control, and customer value. How to Apply : Ready to embark on this exciting journey? Click the 'Apply Now' button and submit your resume along with a brief cover letter outlining your relevant experience and why you would be the perfect fit for our team. We can't wait to meet you! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Human Centred Design - Service designer Position Description At CGI, we're transforming how digital services are designed and delivered by placing people, insight, and innovation at the centre of every experience. As a Service Designer, you'll help shape user-centred services that solve real-world challenges and deliver meaningful outcomes for citizens and organisations. Working within multidisciplinary teams across research, design, and technology, you'll contribute to the design of intuitive, accessible, and impactful services. Here, you'll be empowered to bring forward ideas, collaborate with experts, and make a genuine difference through creative and outcome-focused design. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position and you will be expected to attend CGI offices or client sites 2-3 days per week. Your future duties and responsibilities In this role, you will support the design and improvement of end-to-end digital services that align user needs with organisational goals and technology capabilities. Working collaboratively with researchers, product managers, developers, and stakeholders, you'll help turn insights into practical service improvements that enhance user experiences and business outcomes. You'll contribute to a collaborative and supportive design culture, where innovation, continuous learning, and shared ownership are encouraged. You'll have opportunities to influence service strategy, shape user journeys, and contribute to impactful transformation programmes. • Design & Deliver: Create service blueprints, user journeys, and process maps to improve end-to-end experiences. • Collaborate & Influence: Work closely with multidisciplinary teams and stakeholders to align service outcomes with user and business needs. • Research & Improve: Use user research and evidence-based insights to identify pain points and opportunities for improvement. • Facilitate & Engage: Support workshops, co-design sessions, and stakeholder engagement activities. • Innovate & Evolve: Contribute ideas, continuous improvement initiatives, and service design best practices across projects. Required qualifications to be successful in this role To succeed in this role, you should have experience supporting service design activities within digital environments and a passion for creating inclusive, user-focused services. You'll combine strong communication and collaboration skills with a practical understanding of design methods and agile delivery. • Experience designing or supporting end-to-end digital services or user journeys. • Understanding of service design principles and user-centred design methodologies. • Experience working within agile, multidisciplinary delivery teams. • Ability to communicate concepts visually and facilitate collaborative discussions. • Familiarity with service blueprints, journey mapping, and workshop facilitation. • Proficiency with tools such as Miro, Mural, Figma, or similar collaboration platforms. • Strong stakeholder engagement and communication skills. Desirable: • Experience working within public sector, GDS, NHS, or regulated environments. • Knowledge of accessibility standards and inclusive design principles. • Understanding of data-driven design and service improvement approaches. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jun 18, 2026
Full time
Human Centred Design - Service designer Position Description At CGI, we're transforming how digital services are designed and delivered by placing people, insight, and innovation at the centre of every experience. As a Service Designer, you'll help shape user-centred services that solve real-world challenges and deliver meaningful outcomes for citizens and organisations. Working within multidisciplinary teams across research, design, and technology, you'll contribute to the design of intuitive, accessible, and impactful services. Here, you'll be empowered to bring forward ideas, collaborate with experts, and make a genuine difference through creative and outcome-focused design. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position and you will be expected to attend CGI offices or client sites 2-3 days per week. Your future duties and responsibilities In this role, you will support the design and improvement of end-to-end digital services that align user needs with organisational goals and technology capabilities. Working collaboratively with researchers, product managers, developers, and stakeholders, you'll help turn insights into practical service improvements that enhance user experiences and business outcomes. You'll contribute to a collaborative and supportive design culture, where innovation, continuous learning, and shared ownership are encouraged. You'll have opportunities to influence service strategy, shape user journeys, and contribute to impactful transformation programmes. • Design & Deliver: Create service blueprints, user journeys, and process maps to improve end-to-end experiences. • Collaborate & Influence: Work closely with multidisciplinary teams and stakeholders to align service outcomes with user and business needs. • Research & Improve: Use user research and evidence-based insights to identify pain points and opportunities for improvement. • Facilitate & Engage: Support workshops, co-design sessions, and stakeholder engagement activities. • Innovate & Evolve: Contribute ideas, continuous improvement initiatives, and service design best practices across projects. Required qualifications to be successful in this role To succeed in this role, you should have experience supporting service design activities within digital environments and a passion for creating inclusive, user-focused services. You'll combine strong communication and collaboration skills with a practical understanding of design methods and agile delivery. • Experience designing or supporting end-to-end digital services or user journeys. • Understanding of service design principles and user-centred design methodologies. • Experience working within agile, multidisciplinary delivery teams. • Ability to communicate concepts visually and facilitate collaborative discussions. • Familiarity with service blueprints, journey mapping, and workshop facilitation. • Proficiency with tools such as Miro, Mural, Figma, or similar collaboration platforms. • Strong stakeholder engagement and communication skills. Desirable: • Experience working within public sector, GDS, NHS, or regulated environments. • Knowledge of accessibility standards and inclusive design principles. • Understanding of data-driven design and service improvement approaches. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Lead IT Service Manager Pay of £75,026, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you ready to lead a critical digital service that supports thousands of colleagues every day? Join DWP Mobile Services as a Lead IT Service Manager and play a key role in shaping how a high-profile, business-critical service is delivered, improved, and trusted across the organisation. DWP Mobile Services enables more than 18,000 colleagues to work securely and effectively wherever they are, and this role places you at the centre of that capability. As Lead IT Service Manager, you will set the strategic direction for the service ensuring it is reliable, resilient and easy to use. Working within a multidisciplinary product team and alongside external suppliers, you will oversee service performance, risk and demand using data and insight to drive continuous improvement across incident problem change and release management. You will play a key role in ensuring that new and enhanced features transition smoothly into live service maintaining a consistent and high-quality user experience. The role also involves establishing strong governance, building effective stakeholder relationships and acting as a senior escalation point when required. This is a senior leadership role with real impact where your expertise will help ensure colleagues can access secure and effective mobile services supporting DWP in delivering essential public services You and your role As Lead IT Service Manager, you will lead service management for DWP Mobile Services ensuring colleagues receive a reliable resilient and high-quality service. As Lead IT Service Manager, you will be responsible for setting the strategy and direction for service management and delivery ensuring clear ownership and effective governance are in place. You will lead and develop a high-performing team, managing capacity and resources to meet service demand and continuously improving team performance. You will design and maintain the service support model covering people, process, policy and technology ensuring alignment with ITSM standards and DWP ways of working. You will also be accountable for service performance against SLAs, OLAs and XLAs using data insight and reporting to enhance reliability and improve the overall user experience. In addition, you will embed and assure effective ITSM practices across incident, problem, change and release management including testing and service assurance. You will work closely with the Product Team and suppliers to ensure new and enhanced features transition smoothly into live service and are effectively adopted into business as usual operations. You will set the strategic direction for the service, provide assurance and drive continuous improvement across the full service lifecycle. You will build strong stakeholder and supplier relationships acting as a key escalation point and driving continuous service improvement. While not essential, it would be beneficial to hold an ITIL v4 Managing Professional qualification when starting in the role. What skills, knowledge and experience will you need? Proven experience managing IT products and services in live environments within large, complex IT Service Management landscapes in product-based digital organisations. Strong background in applying Service Management frameworks (e.g. ITIL) to define, implement, and maintain processes, policies, strategies, standards, and governance with key stakeholders. Demonstrated expertise in end-to-end service management, including leading the design and delivery of scalable operating models that ensure resilient, high-quality services across multi-supplier environments. Broad knowledge of technologies and solutions across the full service lifecycle. Effective leadership skills with a focus on enhancing team performance, driving continuous improvement, and building organisational capability. Strong stakeholder management and influencing capabilities, with a consistent record of delivering successful outcomes through effective implementation, negotiation, and collaboration at all organisational levels Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool or Manchester. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £75,026 Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £21.735 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Jun 18, 2026
Full time
Lead IT Service Manager Pay of £75,026, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you ready to lead a critical digital service that supports thousands of colleagues every day? Join DWP Mobile Services as a Lead IT Service Manager and play a key role in shaping how a high-profile, business-critical service is delivered, improved, and trusted across the organisation. DWP Mobile Services enables more than 18,000 colleagues to work securely and effectively wherever they are, and this role places you at the centre of that capability. As Lead IT Service Manager, you will set the strategic direction for the service ensuring it is reliable, resilient and easy to use. Working within a multidisciplinary product team and alongside external suppliers, you will oversee service performance, risk and demand using data and insight to drive continuous improvement across incident problem change and release management. You will play a key role in ensuring that new and enhanced features transition smoothly into live service maintaining a consistent and high-quality user experience. The role also involves establishing strong governance, building effective stakeholder relationships and acting as a senior escalation point when required. This is a senior leadership role with real impact where your expertise will help ensure colleagues can access secure and effective mobile services supporting DWP in delivering essential public services You and your role As Lead IT Service Manager, you will lead service management for DWP Mobile Services ensuring colleagues receive a reliable resilient and high-quality service. As Lead IT Service Manager, you will be responsible for setting the strategy and direction for service management and delivery ensuring clear ownership and effective governance are in place. You will lead and develop a high-performing team, managing capacity and resources to meet service demand and continuously improving team performance. You will design and maintain the service support model covering people, process, policy and technology ensuring alignment with ITSM standards and DWP ways of working. You will also be accountable for service performance against SLAs, OLAs and XLAs using data insight and reporting to enhance reliability and improve the overall user experience. In addition, you will embed and assure effective ITSM practices across incident, problem, change and release management including testing and service assurance. You will work closely with the Product Team and suppliers to ensure new and enhanced features transition smoothly into live service and are effectively adopted into business as usual operations. You will set the strategic direction for the service, provide assurance and drive continuous improvement across the full service lifecycle. You will build strong stakeholder and supplier relationships acting as a key escalation point and driving continuous service improvement. While not essential, it would be beneficial to hold an ITIL v4 Managing Professional qualification when starting in the role. What skills, knowledge and experience will you need? Proven experience managing IT products and services in live environments within large, complex IT Service Management landscapes in product-based digital organisations. Strong background in applying Service Management frameworks (e.g. ITIL) to define, implement, and maintain processes, policies, strategies, standards, and governance with key stakeholders. Demonstrated expertise in end-to-end service management, including leading the design and delivery of scalable operating models that ensure resilient, high-quality services across multi-supplier environments. Broad knowledge of technologies and solutions across the full service lifecycle. Effective leadership skills with a focus on enhancing team performance, driving continuous improvement, and building organisational capability. Strong stakeholder management and influencing capabilities, with a consistent record of delivering successful outcomes through effective implementation, negotiation, and collaboration at all organisational levels Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool or Manchester. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £75,026 Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £21.735 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Lead IT Service Manager Pay of £75,026, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you ready to lead a critical digital service that supports thousands of colleagues every day? Join DWP Mobile Services as a Lead IT Service Manager and play a key role in shaping how a high-profile, business-critical service is delivered, improved, and trusted across the organisation. DWP Mobile Services enables more than 18,000 colleagues to work securely and effectively wherever they are, and this role places you at the centre of that capability. As Lead IT Service Manager, you will set the strategic direction for the service ensuring it is reliable, resilient and easy to use. Working within a multidisciplinary product team and alongside external suppliers, you will oversee service performance, risk and demand using data and insight to drive continuous improvement across incident problem change and release management. You will play a key role in ensuring that new and enhanced features transition smoothly into live service maintaining a consistent and high-quality user experience. The role also involves establishing strong governance, building effective stakeholder relationships and acting as a senior escalation point when required. This is a senior leadership role with real impact where your expertise will help ensure colleagues can access secure and effective mobile services supporting DWP in delivering essential public services You and your role As Lead IT Service Manager, you will lead service management for DWP Mobile Services ensuring colleagues receive a reliable resilient and high-quality service. As Lead IT Service Manager, you will be responsible for setting the strategy and direction for service management and delivery ensuring clear ownership and effective governance are in place. You will lead and develop a high-performing team, managing capacity and resources to meet service demand and continuously improving team performance. You will design and maintain the service support model covering people, process, policy and technology ensuring alignment with ITSM standards and DWP ways of working. You will also be accountable for service performance against SLAs, OLAs and XLAs using data insight and reporting to enhance reliability and improve the overall user experience. In addition, you will embed and assure effective ITSM practices across incident, problem, change and release management including testing and service assurance. You will work closely with the Product Team and suppliers to ensure new and enhanced features transition smoothly into live service and are effectively adopted into business as usual operations. You will set the strategic direction for the service, provide assurance and drive continuous improvement across the full service lifecycle. You will build strong stakeholder and supplier relationships acting as a key escalation point and driving continuous service improvement. While not essential, it would be beneficial to hold an ITIL v4 Managing Professional qualification when starting in the role. What skills, knowledge and experience will you need? Proven experience managing IT products and services in live environments within large, complex IT Service Management landscapes in product-based digital organisations. Strong background in applying Service Management frameworks (e.g. ITIL) to define, implement, and maintain processes, policies, strategies, standards, and governance with key stakeholders. Demonstrated expertise in end-to-end service management, including leading the design and delivery of scalable operating models that ensure resilient, high-quality services across multi-supplier environments. Broad knowledge of technologies and solutions across the full service lifecycle. Effective leadership skills with a focus on enhancing team performance, driving continuous improvement, and building organisational capability. Strong stakeholder management and influencing capabilities, with a consistent record of delivering successful outcomes through effective implementation, negotiation, and collaboration at all organisational levels Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool or Manchester. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £75,026 Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £21.735 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Jun 18, 2026
Full time
Lead IT Service Manager Pay of £75,026, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you ready to lead a critical digital service that supports thousands of colleagues every day? Join DWP Mobile Services as a Lead IT Service Manager and play a key role in shaping how a high-profile, business-critical service is delivered, improved, and trusted across the organisation. DWP Mobile Services enables more than 18,000 colleagues to work securely and effectively wherever they are, and this role places you at the centre of that capability. As Lead IT Service Manager, you will set the strategic direction for the service ensuring it is reliable, resilient and easy to use. Working within a multidisciplinary product team and alongside external suppliers, you will oversee service performance, risk and demand using data and insight to drive continuous improvement across incident problem change and release management. You will play a key role in ensuring that new and enhanced features transition smoothly into live service maintaining a consistent and high-quality user experience. The role also involves establishing strong governance, building effective stakeholder relationships and acting as a senior escalation point when required. This is a senior leadership role with real impact where your expertise will help ensure colleagues can access secure and effective mobile services supporting DWP in delivering essential public services You and your role As Lead IT Service Manager, you will lead service management for DWP Mobile Services ensuring colleagues receive a reliable resilient and high-quality service. As Lead IT Service Manager, you will be responsible for setting the strategy and direction for service management and delivery ensuring clear ownership and effective governance are in place. You will lead and develop a high-performing team, managing capacity and resources to meet service demand and continuously improving team performance. You will design and maintain the service support model covering people, process, policy and technology ensuring alignment with ITSM standards and DWP ways of working. You will also be accountable for service performance against SLAs, OLAs and XLAs using data insight and reporting to enhance reliability and improve the overall user experience. In addition, you will embed and assure effective ITSM practices across incident, problem, change and release management including testing and service assurance. You will work closely with the Product Team and suppliers to ensure new and enhanced features transition smoothly into live service and are effectively adopted into business as usual operations. You will set the strategic direction for the service, provide assurance and drive continuous improvement across the full service lifecycle. You will build strong stakeholder and supplier relationships acting as a key escalation point and driving continuous service improvement. While not essential, it would be beneficial to hold an ITIL v4 Managing Professional qualification when starting in the role. What skills, knowledge and experience will you need? Proven experience managing IT products and services in live environments within large, complex IT Service Management landscapes in product-based digital organisations. Strong background in applying Service Management frameworks (e.g. ITIL) to define, implement, and maintain processes, policies, strategies, standards, and governance with key stakeholders. Demonstrated expertise in end-to-end service management, including leading the design and delivery of scalable operating models that ensure resilient, high-quality services across multi-supplier environments. Broad knowledge of technologies and solutions across the full service lifecycle. Effective leadership skills with a focus on enhancing team performance, driving continuous improvement, and building organisational capability. Strong stakeholder management and influencing capabilities, with a consistent record of delivering successful outcomes through effective implementation, negotiation, and collaboration at all organisational levels Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool or Manchester. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £75,026 Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £21.735 per year. Holidays: A generous leave package starting at 25 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Lead a space that changes young people s lives We re looking for a bold, strategic and hands-on leader to take ownership of our Middlesbrough Hub a vital community space supporting young people facing real barriers to opportunity. As Hub Manager, you won t just run a service. You ll shape a high-impact environment , design programmes that change lives, and build partnerships that open doors for young people who need it most. What you ll do As Hub Manager, you will: Lead and develop the hub as a high-impact community asset, responding directly to local needs of young people. Design and deliver programmes that support young people s physical, emotional and social development, using youth voice to shape provision. Build strong local partnerships with organisations, funders and community stakeholders Drive impact and sustainability , using data, insight and storytelling to evidence change and secure future financial support Lead and inspire a team , creating a positive, accountable and high-performing culture Oversee operations , including budget management, facilities, safeguarding and compliance You will play a critical role in ensuring the hub not only delivers for young people today but is built to sustain and grow its impact over time. Who we re looking for You ll bring: Strong experience leading youth, community or place-based programmes The ability to turn strategy into reality A track record of building partnerships and influencing stakeholders Confidence in leading teams, driving confidence and performance A clear commitment to safeguarding, inclusion and young people s outcomes Most of all, you ll be someone who sees potential in people, in places, and in what s possible Why join us? At the KFC Youth Foundation, we believe every young person deserves the opportunity to thrive. This role offers the chance to: Lead a high-profile, purpose-driven community hub Shape innovative programmes that respond to real need Work as part of a mission-led organisation with national reach and growing impact Be part of a team committed to creating lasting change for young people Benefits 28 days holiday + bank holidays Up to 9% employer pension contribution Flexible and hybrid working Private medical cover Employee Assistance Programme Ongoing training and development Apply now If you re ready to lead a hub that makes a real difference and help shape the future for young people in Middlesbrough we d love to hear from you. Interviews This is a two stage interview process. For Stage 1, this will focus on your experience, leadership style and approach to delivering impact. You can expect: A structured interview with key stakeholders Questions exploring your experience in programme design, partnerships, leadership and safeguarding An opportunity to talk through how you would approach leading and developing the Hub Space for you to ask questions about the role and organisation Please ensure you can be available for first round interviews online w/c 6th July For Stage 2, This stage is designed to reflect the reality of the role and how you operate in a live environment. You will be asked to: Deliver a short practical session or activity with young people, demonstrating your ability to engage, communicate and create a safe, inclusive environment Complete a scenario-based exercise or presentation linked to hub leadership, programme design or local impact Take part in a follow-up discussion with the panel, reflecting on your approach and decisions This stage allows us to see how you balance strategic thinking with hands-on delivery, and how you connect with young people a critical part of the role. Second stage interviews will be held 4-6pm on either Monday 14thJuly, Tuesday 15th July, Friday 17th July in person and you must be available for one of these dates.
Jun 18, 2026
Full time
Lead a space that changes young people s lives We re looking for a bold, strategic and hands-on leader to take ownership of our Middlesbrough Hub a vital community space supporting young people facing real barriers to opportunity. As Hub Manager, you won t just run a service. You ll shape a high-impact environment , design programmes that change lives, and build partnerships that open doors for young people who need it most. What you ll do As Hub Manager, you will: Lead and develop the hub as a high-impact community asset, responding directly to local needs of young people. Design and deliver programmes that support young people s physical, emotional and social development, using youth voice to shape provision. Build strong local partnerships with organisations, funders and community stakeholders Drive impact and sustainability , using data, insight and storytelling to evidence change and secure future financial support Lead and inspire a team , creating a positive, accountable and high-performing culture Oversee operations , including budget management, facilities, safeguarding and compliance You will play a critical role in ensuring the hub not only delivers for young people today but is built to sustain and grow its impact over time. Who we re looking for You ll bring: Strong experience leading youth, community or place-based programmes The ability to turn strategy into reality A track record of building partnerships and influencing stakeholders Confidence in leading teams, driving confidence and performance A clear commitment to safeguarding, inclusion and young people s outcomes Most of all, you ll be someone who sees potential in people, in places, and in what s possible Why join us? At the KFC Youth Foundation, we believe every young person deserves the opportunity to thrive. This role offers the chance to: Lead a high-profile, purpose-driven community hub Shape innovative programmes that respond to real need Work as part of a mission-led organisation with national reach and growing impact Be part of a team committed to creating lasting change for young people Benefits 28 days holiday + bank holidays Up to 9% employer pension contribution Flexible and hybrid working Private medical cover Employee Assistance Programme Ongoing training and development Apply now If you re ready to lead a hub that makes a real difference and help shape the future for young people in Middlesbrough we d love to hear from you. Interviews This is a two stage interview process. For Stage 1, this will focus on your experience, leadership style and approach to delivering impact. You can expect: A structured interview with key stakeholders Questions exploring your experience in programme design, partnerships, leadership and safeguarding An opportunity to talk through how you would approach leading and developing the Hub Space for you to ask questions about the role and organisation Please ensure you can be available for first round interviews online w/c 6th July For Stage 2, This stage is designed to reflect the reality of the role and how you operate in a live environment. You will be asked to: Deliver a short practical session or activity with young people, demonstrating your ability to engage, communicate and create a safe, inclusive environment Complete a scenario-based exercise or presentation linked to hub leadership, programme design or local impact Take part in a follow-up discussion with the panel, reflecting on your approach and decisions This stage allows us to see how you balance strategic thinking with hands-on delivery, and how you connect with young people a critical part of the role. Second stage interviews will be held 4-6pm on either Monday 14thJuly, Tuesday 15th July, Friday 17th July in person and you must be available for one of these dates.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Project and staff management experience Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients. Ability to provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. Experience of managing a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understanding of potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Guide and supervise less experienced colleagues, proving support, training and mentoring where appropriate. Experience of leading complex projects Educated to degree level and/or CTA and/or ACA qualified or equivalent. Demonstrable post qualified experience You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 18, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Project and staff management experience Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients. Ability to provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. Experience of managing a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Understanding of potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Guide and supervise less experienced colleagues, proving support, training and mentoring where appropriate. Experience of leading complex projects Educated to degree level and/or CTA and/or ACA qualified or equivalent. Demonstrable post qualified experience You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across 17 UK locations, we are 6,500 unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
HR Advisor We're supporting a well-known retail business in the search for an experienced HR Advisor to join their People team. This is a fantastic opportunity for a commercially minded HR professional who enjoys the challenge of Employee Relations, thrives in a fast-paced environment and is passionate about supporting managers to build high-performing teams. Working across a multi-site retail operation, you'll act as a trusted HR partner to managers across stores, field and head office teams. You'll provide practical, commercially focused advice, coach managers through challenging situations and help drive a fair, consistent and positive employee experience. The Role As HR Advisor, you'll take ownership of a varied and busy Employee Relations caseload, supporting managers through disciplinaries, grievances, performance management, capability concerns, absence management and organisational change. You'll play a key role in developing management capability, ensuring managers have the confidence and knowledge to handle people matters effectively, while also identifying trends and opportunities to improve processes, engagement and performance across the wider business. Key Responsibilities Managing a varied Employee Relations caseload across a multi-site retail environment Providing expert guidance and support to managers on all ER matters, from investigation through to outcome and appeal Coaching managers to confidently navigate performance, conduct and capability conversations Supporting the early resolution of workplace issues through mediation and proactive intervention Delivering commercially focused, legally compliant solutions that balance business and employee needs Producing high-quality investigation reports, outcome letters and supporting documentation Monitoring ER trends, absence and attrition data to identify opportunities for improvement Influencing and constructively challenging stakeholders to ensure fair and consistent decision making Supporting wider HR and people initiatives that contribute to business performance and culture Ensuring compliance with employment legislation, company policies and GDPR requirements About You Previous experience in a HR Advisor or Employee Relations-focused role Strong Employee Relations knowledge and confidence managing cases independently Experience within a fast-paced, customer-facing environment, ideally retail, hospitality or leisure Good understanding of UK employment law and HR best practice A natural relationship builder who can influence and support managers at all levels Pragmatic, commercially minded and solutions focused An excellent communicator with the ability to provide clear, practical advice Highly organised, resilient and able to manage multiple priorities A collaborative team player with a hands-on approach What's on Offer? Enhanced pension scheme Generous holiday allowance, including an additional wellbeing day Ongoing training and development opportunities Apprenticeship and career development programmes Access to wellbeing support, mental health resources and wellness initiatives Colleague discounts and benefits platform Cycle to Work scheme Recognition and long-service awards Referral incentives Regular company and team social events Free on-site parking Subsidised canteen This role is paying to 31,000 & is 5 days on site. If you're an experienced HR Advisor looking for a role where you can genuinely influence, coach and make a difference within a fast-paced retail business, we'd love to hear from you. BH36498
Jun 18, 2026
Full time
HR Advisor We're supporting a well-known retail business in the search for an experienced HR Advisor to join their People team. This is a fantastic opportunity for a commercially minded HR professional who enjoys the challenge of Employee Relations, thrives in a fast-paced environment and is passionate about supporting managers to build high-performing teams. Working across a multi-site retail operation, you'll act as a trusted HR partner to managers across stores, field and head office teams. You'll provide practical, commercially focused advice, coach managers through challenging situations and help drive a fair, consistent and positive employee experience. The Role As HR Advisor, you'll take ownership of a varied and busy Employee Relations caseload, supporting managers through disciplinaries, grievances, performance management, capability concerns, absence management and organisational change. You'll play a key role in developing management capability, ensuring managers have the confidence and knowledge to handle people matters effectively, while also identifying trends and opportunities to improve processes, engagement and performance across the wider business. Key Responsibilities Managing a varied Employee Relations caseload across a multi-site retail environment Providing expert guidance and support to managers on all ER matters, from investigation through to outcome and appeal Coaching managers to confidently navigate performance, conduct and capability conversations Supporting the early resolution of workplace issues through mediation and proactive intervention Delivering commercially focused, legally compliant solutions that balance business and employee needs Producing high-quality investigation reports, outcome letters and supporting documentation Monitoring ER trends, absence and attrition data to identify opportunities for improvement Influencing and constructively challenging stakeholders to ensure fair and consistent decision making Supporting wider HR and people initiatives that contribute to business performance and culture Ensuring compliance with employment legislation, company policies and GDPR requirements About You Previous experience in a HR Advisor or Employee Relations-focused role Strong Employee Relations knowledge and confidence managing cases independently Experience within a fast-paced, customer-facing environment, ideally retail, hospitality or leisure Good understanding of UK employment law and HR best practice A natural relationship builder who can influence and support managers at all levels Pragmatic, commercially minded and solutions focused An excellent communicator with the ability to provide clear, practical advice Highly organised, resilient and able to manage multiple priorities A collaborative team player with a hands-on approach What's on Offer? Enhanced pension scheme Generous holiday allowance, including an additional wellbeing day Ongoing training and development opportunities Apprenticeship and career development programmes Access to wellbeing support, mental health resources and wellness initiatives Colleague discounts and benefits platform Cycle to Work scheme Recognition and long-service awards Referral incentives Regular company and team social events Free on-site parking Subsidised canteen This role is paying to 31,000 & is 5 days on site. If you're an experienced HR Advisor looking for a role where you can genuinely influence, coach and make a difference within a fast-paced retail business, we'd love to hear from you. BH36498
37.5 hours per week / permanent / working Monday to Friday . A full, valid UK driving licence is essential; a vehicle will be provided. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what s right, we work with heart, and we build real connections guide us in all our actions. Are you an experienced cleaning professional looking to step into a new role? Do you take pride in creating safe, welcoming homes that make a real difference in young people s lives? Our Maintenance team works across multiple properties to ensure our residents have safe, good quality homes. We work closely with project staff to identify and complete repairs, carry out regular and ad hoc cleaning and decoration, ensure compliance with health and safety regulations, and prepare empty homes for new residents. We have sites across East Sussex, centered around our Foyers in Eastbourne and Hastings. These services provide 24-hour supported housing for young people aged , offering low to medium levels of housing-related support. There are homes throughout East Sussex for young people we continue to support into independence via our Transitional Housing teams, these are typically larger shared houses of 4-8 residents sharing some communal facilities such as bathrooms and kitchens. In total there are approximately 180 residents in East Sussex that the maintenance team oversee. We are recruiting for a Cleaner to work as part of a small team of Maintenance Workers across East Sussex. This is a hands-on role; undertaking planned communal cleaning, responding to unexpected cleaning needs, undertaking cleaning of empty properties, working on and assessing the day to day compliance of our sites. You will be working closely with housing staff throughout the projects. In delivering the role, you will: Complete day to day cleaning in YMCA DownsLink Group properties, ensuring all work meets agreed quality standards, safety requirements and timescales. Assist the maintenance team with voids (empty homes) work, from keys in to ready-to-let, working to agreed targets and KPIs. Work across all allocated sites, planning travel and workload to meet priorities and service needs. Liaise promptly with the Supported Housing Managers or Repairs Supervisor when work cannot be completed due to lack of capability, time or access. Communicate clearly and respectfully with residents and staff regarding tasks, access requirements and expected timescales. If you re enthusiastic about this opportunity but your experience doesn t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. Experience and Knowledge Experience or providing a cleaning service Experience working within a supported housing service or similar community setting (desirable) Knowledge of health and safety in the workplace Ability to work to clear targets and KPIs, keep accurate records of work undertaken and complete tasks within agreed timescales and service standards Good customer relationship skills, with the ability to build and maintain respectful relationships quickly and manage challenging behaviour, escalating issues as needed Ability to work autonomously with minimal supervision and deal with unexpected problems that arise CLOSING DATE: Sunday 12th July at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children s and Adults Barred Lists) as well as comprehensive reference and activity check.
Jun 18, 2026
Full time
37.5 hours per week / permanent / working Monday to Friday . A full, valid UK driving licence is essential; a vehicle will be provided. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what s right, we work with heart, and we build real connections guide us in all our actions. Are you an experienced cleaning professional looking to step into a new role? Do you take pride in creating safe, welcoming homes that make a real difference in young people s lives? Our Maintenance team works across multiple properties to ensure our residents have safe, good quality homes. We work closely with project staff to identify and complete repairs, carry out regular and ad hoc cleaning and decoration, ensure compliance with health and safety regulations, and prepare empty homes for new residents. We have sites across East Sussex, centered around our Foyers in Eastbourne and Hastings. These services provide 24-hour supported housing for young people aged , offering low to medium levels of housing-related support. There are homes throughout East Sussex for young people we continue to support into independence via our Transitional Housing teams, these are typically larger shared houses of 4-8 residents sharing some communal facilities such as bathrooms and kitchens. In total there are approximately 180 residents in East Sussex that the maintenance team oversee. We are recruiting for a Cleaner to work as part of a small team of Maintenance Workers across East Sussex. This is a hands-on role; undertaking planned communal cleaning, responding to unexpected cleaning needs, undertaking cleaning of empty properties, working on and assessing the day to day compliance of our sites. You will be working closely with housing staff throughout the projects. In delivering the role, you will: Complete day to day cleaning in YMCA DownsLink Group properties, ensuring all work meets agreed quality standards, safety requirements and timescales. Assist the maintenance team with voids (empty homes) work, from keys in to ready-to-let, working to agreed targets and KPIs. Work across all allocated sites, planning travel and workload to meet priorities and service needs. Liaise promptly with the Supported Housing Managers or Repairs Supervisor when work cannot be completed due to lack of capability, time or access. Communicate clearly and respectfully with residents and staff regarding tasks, access requirements and expected timescales. If you re enthusiastic about this opportunity but your experience doesn t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. Experience and Knowledge Experience or providing a cleaning service Experience working within a supported housing service or similar community setting (desirable) Knowledge of health and safety in the workplace Ability to work to clear targets and KPIs, keep accurate records of work undertaken and complete tasks within agreed timescales and service standards Good customer relationship skills, with the ability to build and maintain respectful relationships quickly and manage challenging behaviour, escalating issues as needed Ability to work autonomously with minimal supervision and deal with unexpected problems that arise CLOSING DATE: Sunday 12th July at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children s and Adults Barred Lists) as well as comprehensive reference and activity check.
Job Title: Head of Safeguarding Location: Colchester United Football Club Reports To: Academy Manager & Senior Safeguarding Manager Contract Type: Full-time, Permanent Salary: Competitive, based on experience Job Purpose: The Head of Safeguarding is the Club s Designated Safeguarding Officer and will be responsible for developing, implementing, and managing the safeguarding strategy across all levels of the club, ensuring the safety and welfare of children, young people, and vulnerable adults involved in club activities. This role will promote a culture of safeguarding throughout the club, ensuring compliance with statutory obligations and football governing body regulations. Key Responsibilities: Safeguarding Strategy and Policy Development: Develop and implement comprehensive safeguarding policies and procedures in line with EFL, FA, and statutory requirements. In conjunction with the Senior Safeguarding Manager, lead on the creation and delivery of a club-wide safeguarding strategy that promotes best practices, continuous improvement, and a culture of safety. Compliance and Reporting: Ensure the club meets all legal, regulatory, and EFL safeguarding standards, including regular audits and assessments. Maintain accurate records of all safeguarding concerns, incidents, and referrals, ensuring timely and confidential reporting to relevant authorities. Maintain the Club s Single Central Record. Liaise with the Lead Academy Administrator to ensure all safeguarding documentation and paperwork is completed on player registration and staff induction. Prepare regular reports for senior management and the Board of Directors on safeguarding matters, including any risks, trends, or areas for improvement. Education and Training: Develop and deliver regular safeguarding training and awareness programs for all staff, volunteers, players, and relevant stakeholders. Ensure all employees and volunteers are aware of and adhere to the club s safeguarding policies and procedures. Case Management and Support: As the Club s Lead Disclosure Officer, act as the primary point of contact for all safeguarding concerns and allegations, providing guidance, support, and advice to staff, players, and stakeholders. Lead on managing and investigating safeguarding incidents in line with club policy and statutory guidance. Liaise with external agencies, such as social services and law enforcement, as required. Stakeholder Engagement: Work closely with internal and external stakeholders, including the FA, EFL, local authorities, and community organizations, to promote best practices in safeguarding. Act as the club s representative on safeguarding matters, attending relevant meetings, conferences, and workshops. Risk Management: Identify and assess safeguarding risks within the club s activities and implement strategies to mitigate these risks. Conduct regular safeguarding audits, including risk assessments for activities involving children and vulnerable adults. Qualifications and Experience: Essential: Experience in a senior safeguarding role, ideally within a sports organization or similar setting. Strong knowledge of current safeguarding legislation, regulations, and best practices, including the FA s Safeguarding Children Policy. Proven experience in managing and investigating safeguarding incidents and concerns. Experience in delivering training and educational programs related to safeguarding. Ability to manage sensitive and confidential information with integrity and discretion. Desirable: Professional qualification in safeguarding, social work, education, or a related field. Experience working within football or another professional sports environment. Knowledge of EFL and FA safeguarding frameworks and procedures. Skills and Attributes: Strong leadership and interpersonal skills, with the ability to build relationships and work collaboratively with a wide range of stakeholders. Excellent communication skills, both written and verbal, with the ability to present complex information clearly and concisely. High level of organizational skills, with the ability to manage multiple priorities and deadlines. Empathetic, approachable, and able to handle sensitive situations with tact and professionalism. Commitment to promoting a culture of safeguarding and welfare across all club activities. Additional Requirements: Enhanced DBS (Disclosure and Barring Service) check. Flexibility to work evenings and weekends as required, including attendance at home and away matches. Full & Clean UK driving licence. Working Hours: 40 hours per week Need to be flexible to accommodate different needs at different times to support players, parents, schools and staff. All staff must be aware of all safeguarding and equity and diversity issues, along with all academy and club policies, rules and regulations. We are dedicated to fostering a diverse and dynamic working environment by building a team that represents a variety of backgrounds, perspectives, and skills. We are an equal opportunities employer and welcome applications from all sections of the community.
Jun 18, 2026
Contractor
Job Title: Head of Safeguarding Location: Colchester United Football Club Reports To: Academy Manager & Senior Safeguarding Manager Contract Type: Full-time, Permanent Salary: Competitive, based on experience Job Purpose: The Head of Safeguarding is the Club s Designated Safeguarding Officer and will be responsible for developing, implementing, and managing the safeguarding strategy across all levels of the club, ensuring the safety and welfare of children, young people, and vulnerable adults involved in club activities. This role will promote a culture of safeguarding throughout the club, ensuring compliance with statutory obligations and football governing body regulations. Key Responsibilities: Safeguarding Strategy and Policy Development: Develop and implement comprehensive safeguarding policies and procedures in line with EFL, FA, and statutory requirements. In conjunction with the Senior Safeguarding Manager, lead on the creation and delivery of a club-wide safeguarding strategy that promotes best practices, continuous improvement, and a culture of safety. Compliance and Reporting: Ensure the club meets all legal, regulatory, and EFL safeguarding standards, including regular audits and assessments. Maintain accurate records of all safeguarding concerns, incidents, and referrals, ensuring timely and confidential reporting to relevant authorities. Maintain the Club s Single Central Record. Liaise with the Lead Academy Administrator to ensure all safeguarding documentation and paperwork is completed on player registration and staff induction. Prepare regular reports for senior management and the Board of Directors on safeguarding matters, including any risks, trends, or areas for improvement. Education and Training: Develop and deliver regular safeguarding training and awareness programs for all staff, volunteers, players, and relevant stakeholders. Ensure all employees and volunteers are aware of and adhere to the club s safeguarding policies and procedures. Case Management and Support: As the Club s Lead Disclosure Officer, act as the primary point of contact for all safeguarding concerns and allegations, providing guidance, support, and advice to staff, players, and stakeholders. Lead on managing and investigating safeguarding incidents in line with club policy and statutory guidance. Liaise with external agencies, such as social services and law enforcement, as required. Stakeholder Engagement: Work closely with internal and external stakeholders, including the FA, EFL, local authorities, and community organizations, to promote best practices in safeguarding. Act as the club s representative on safeguarding matters, attending relevant meetings, conferences, and workshops. Risk Management: Identify and assess safeguarding risks within the club s activities and implement strategies to mitigate these risks. Conduct regular safeguarding audits, including risk assessments for activities involving children and vulnerable adults. Qualifications and Experience: Essential: Experience in a senior safeguarding role, ideally within a sports organization or similar setting. Strong knowledge of current safeguarding legislation, regulations, and best practices, including the FA s Safeguarding Children Policy. Proven experience in managing and investigating safeguarding incidents and concerns. Experience in delivering training and educational programs related to safeguarding. Ability to manage sensitive and confidential information with integrity and discretion. Desirable: Professional qualification in safeguarding, social work, education, or a related field. Experience working within football or another professional sports environment. Knowledge of EFL and FA safeguarding frameworks and procedures. Skills and Attributes: Strong leadership and interpersonal skills, with the ability to build relationships and work collaboratively with a wide range of stakeholders. Excellent communication skills, both written and verbal, with the ability to present complex information clearly and concisely. High level of organizational skills, with the ability to manage multiple priorities and deadlines. Empathetic, approachable, and able to handle sensitive situations with tact and professionalism. Commitment to promoting a culture of safeguarding and welfare across all club activities. Additional Requirements: Enhanced DBS (Disclosure and Barring Service) check. Flexibility to work evenings and weekends as required, including attendance at home and away matches. Full & Clean UK driving licence. Working Hours: 40 hours per week Need to be flexible to accommodate different needs at different times to support players, parents, schools and staff. All staff must be aware of all safeguarding and equity and diversity issues, along with all academy and club policies, rules and regulations. We are dedicated to fostering a diverse and dynamic working environment by building a team that represents a variety of backgrounds, perspectives, and skills. We are an equal opportunities employer and welcome applications from all sections of the community.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Role Overview This role will provide Tax compliance and advisory services to a wide range of corporate and owner managed clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients. You will also provide assistance to Director/Partners in both client work and in the management of the group and on occasions the practice. Will be involved in special assignments on an ad hoc basis. A key part of the role requires the individual to actively seek, and keep the Partner informed about, any new business opportunities arising on existing and new clients. Responsibilities To act as a key point of contact within the firm for the client, together with the Senior Manager/Partner. This will involve responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients There will be an expectation that you will take full responsibility for project delivery on their portfolio Manage a portfolio of clients including control of billings and cash collection within the firms criteria Review of work prepared by more junior members of staff Liaise with HMRC To ensure assignments are completed within agreed budgets and keep client/Partner informed of overruns and plan staff assignments in order to give an appropriate spread of experience Ensure that the firm's quality control procedures are adhered to including second partner review Identify risk and technical matters, as well as selling opportunities, to the Partner/ Senior Manager/Manager, whilst exercising judgement within agreed parameters. Requirements Educated to degree level, and/or CTA and/or ACA qualified or equivalent Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 18, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Role Overview This role will provide Tax compliance and advisory services to a wide range of corporate and owner managed clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients. You will also provide assistance to Director/Partners in both client work and in the management of the group and on occasions the practice. Will be involved in special assignments on an ad hoc basis. A key part of the role requires the individual to actively seek, and keep the Partner informed about, any new business opportunities arising on existing and new clients. Responsibilities To act as a key point of contact within the firm for the client, together with the Senior Manager/Partner. This will involve responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients There will be an expectation that you will take full responsibility for project delivery on their portfolio Manage a portfolio of clients including control of billings and cash collection within the firms criteria Review of work prepared by more junior members of staff Liaise with HMRC To ensure assignments are completed within agreed budgets and keep client/Partner informed of overruns and plan staff assignments in order to give an appropriate spread of experience Ensure that the firm's quality control procedures are adhered to including second partner review Identify risk and technical matters, as well as selling opportunities, to the Partner/ Senior Manager/Manager, whilst exercising judgement within agreed parameters. Requirements Educated to degree level, and/or CTA and/or ACA qualified or equivalent Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Construction Delivery Lead (Network Services) Job reference: 2093 Job type: Full time, permanent (37.5 hours, Monday-Friday) Location: Onsite / Hybrid - Time split between the Dunball office (TA6 4TP) & Hinckley Point C site (Somerset) At Telent, we're looking for a Construction Delivery Lead to join our Network Services team, supporting the delivery of construction works and critical infrastructure at Hinckley Point C (HPC) in Somerset. This is an excellent opportunity for an experienced Senior level Supervisor, Site Lead, or Construction professional who enjoys working in a fast-paced, highly regulated environment and is looking to step into a broader delivery-focused role. This role will see you work / travel across to two key locations, splitting time between our Telent Dunball office (Bridgwater, TA6 4TP) at least 2-3 days per week, and travelling to the HPC site in Somerset 2-3 days per week - it will vary week on week. You will need to be flexible, and have a full UK driving license. You'll play a key part in supporting the safe and efficient delivery of site-based installation works, ensuring strong coordination, compliance, and progress across the project. This role will evolve over time, offering the opportunity to develop into a people management position as the project grows. Construction Delivery Lead - What you'll be doing: Supporting the day-to-day delivery of site-based construction and installation activities at Hinkley Point C Taking charge of coordinating site access, inductions, and readiness to ensure works progress in line with programme requirements Overseeing site activities to ensure compliance with Quality, Health, Safety, and Environmental (QEHS) standards Assisting with the preparation and implementation of RAMS to enable safe delivery of planned works Monitoring site progress and supporting reporting to ensure works remain on track Working closely with internal teams (Engineering, Procurement, Operations) to support delivery requirements Supporting the coordination of site teams (permanent and contract staff) to meet project needs and demands Contributing to the improvement of processes, reporting, and ways of working across the programme Acting as a key point of contact for site-related queries and resolving escalations where required Construction Delivery Lead - Who You Are: You are an experienced site-based construction or installation professional who thrives in a delivery-focused environment. You enjoy being close to operations, ensuring works are completed safely, efficiently, and to a high standard. You may currently be a Senior Supervisor, Site Lead, or working in a similar hands-on leadership role , and are looking to take the next step in your career within a major infrastructure programme. You are organised, proactive, and confident working with a range of stakeholders, with a strong focus on safety, quality, and delivery. Construction Delivery Lead - Key Requirements: Experience working in Construction, Engineering, or Installation environments Proven experience of supporting or overseeing site-based delivery activities and teams Strong understanding of Health & Safety and site compliance requirements Experience contributing to RAMS and safe systems of work Ability to coordinate teams and site activities in a fast-paced environment Strong communication and stakeholder engagement skills CSCS Black Card holder SMSTS certification or equivalent NEBOSH General Certificate (or working towards) Ability to work on-site at Hinckley Point C and travel between our Dunball office and site as required Desirable: Experience of working in regulated environments (e.g. Nuclear, Utilities, Telecoms infrastructure) Previous experience at HPC or similar major projects What We Offer You: A career at Telent provides the opportunity to work on complex, high-profile infrastructure projects that keep the UK connected and protected 24/7. This role offers strong development potential, with the opportunity to grow into a Construction Manager position as the programme evolves! What We offer: Competitive starting salary Company car allowance 34 days annual leave which includes all public bank holidays, with option to buy/sell annual leave Company pension scheme Access to the flexible benefits and wellbeing support portal Family-friendly policies Discounts on retail, leisure, and entertainment Ongoing training and development opportunities At Telent, we're committed to creating an inclusive culture where everyone feels valued, supported, and able to thrive. We welcome applicants from all backgrounds and encourage diverse perspectives across our teams. Join us and help deliver critical infrastructure projects that make a real difference. Telent Core Values: Be Inclusive, Be Collaborative, Be Customer Focused, Take Responsibility
Jun 18, 2026
Full time
Construction Delivery Lead (Network Services) Job reference: 2093 Job type: Full time, permanent (37.5 hours, Monday-Friday) Location: Onsite / Hybrid - Time split between the Dunball office (TA6 4TP) & Hinckley Point C site (Somerset) At Telent, we're looking for a Construction Delivery Lead to join our Network Services team, supporting the delivery of construction works and critical infrastructure at Hinckley Point C (HPC) in Somerset. This is an excellent opportunity for an experienced Senior level Supervisor, Site Lead, or Construction professional who enjoys working in a fast-paced, highly regulated environment and is looking to step into a broader delivery-focused role. This role will see you work / travel across to two key locations, splitting time between our Telent Dunball office (Bridgwater, TA6 4TP) at least 2-3 days per week, and travelling to the HPC site in Somerset 2-3 days per week - it will vary week on week. You will need to be flexible, and have a full UK driving license. You'll play a key part in supporting the safe and efficient delivery of site-based installation works, ensuring strong coordination, compliance, and progress across the project. This role will evolve over time, offering the opportunity to develop into a people management position as the project grows. Construction Delivery Lead - What you'll be doing: Supporting the day-to-day delivery of site-based construction and installation activities at Hinkley Point C Taking charge of coordinating site access, inductions, and readiness to ensure works progress in line with programme requirements Overseeing site activities to ensure compliance with Quality, Health, Safety, and Environmental (QEHS) standards Assisting with the preparation and implementation of RAMS to enable safe delivery of planned works Monitoring site progress and supporting reporting to ensure works remain on track Working closely with internal teams (Engineering, Procurement, Operations) to support delivery requirements Supporting the coordination of site teams (permanent and contract staff) to meet project needs and demands Contributing to the improvement of processes, reporting, and ways of working across the programme Acting as a key point of contact for site-related queries and resolving escalations where required Construction Delivery Lead - Who You Are: You are an experienced site-based construction or installation professional who thrives in a delivery-focused environment. You enjoy being close to operations, ensuring works are completed safely, efficiently, and to a high standard. You may currently be a Senior Supervisor, Site Lead, or working in a similar hands-on leadership role , and are looking to take the next step in your career within a major infrastructure programme. You are organised, proactive, and confident working with a range of stakeholders, with a strong focus on safety, quality, and delivery. Construction Delivery Lead - Key Requirements: Experience working in Construction, Engineering, or Installation environments Proven experience of supporting or overseeing site-based delivery activities and teams Strong understanding of Health & Safety and site compliance requirements Experience contributing to RAMS and safe systems of work Ability to coordinate teams and site activities in a fast-paced environment Strong communication and stakeholder engagement skills CSCS Black Card holder SMSTS certification or equivalent NEBOSH General Certificate (or working towards) Ability to work on-site at Hinckley Point C and travel between our Dunball office and site as required Desirable: Experience of working in regulated environments (e.g. Nuclear, Utilities, Telecoms infrastructure) Previous experience at HPC or similar major projects What We Offer You: A career at Telent provides the opportunity to work on complex, high-profile infrastructure projects that keep the UK connected and protected 24/7. This role offers strong development potential, with the opportunity to grow into a Construction Manager position as the programme evolves! What We offer: Competitive starting salary Company car allowance 34 days annual leave which includes all public bank holidays, with option to buy/sell annual leave Company pension scheme Access to the flexible benefits and wellbeing support portal Family-friendly policies Discounts on retail, leisure, and entertainment Ongoing training and development opportunities At Telent, we're committed to creating an inclusive culture where everyone feels valued, supported, and able to thrive. We welcome applicants from all backgrounds and encourage diverse perspectives across our teams. Join us and help deliver critical infrastructure projects that make a real difference. Telent Core Values: Be Inclusive, Be Collaborative, Be Customer Focused, Take Responsibility
Job Title: Employee Relations Coordinator Location: Burgess Hill - Car Driver Essential due to location Contract: Full-time, Permanent Salary: 28,000 - 35,000 (depending on experience) About the Role We are looking for a proactive and detail-oriented Employee Relations Coordinator to join our clients People/HR team. This role is pivotal in supporting the delivery of a fair, consistent, and legally compliant employee relations service across the organisation. You will work closely with colleagues and managers to provide advice and administrative support on a wide range of employee relations matters, helping to foster a positive and inclusive workplace culture. Key Responsibilities Provide administrative and coordination support for employee relations cases, including disciplinaries, grievances, absence management, and performance issues Act as the first point of contact for HR queries, offering guidance in line with company policies and employment legislation Maintain accurate and confidential employee records and case documentation Prepare letters, reports, and documentation related to employee relations processes Support HR/People Advisors with case investigations, meetings, and outcomes Monitor and track employee relations cases, ensuring timelines and SLAs are met Assist with policy updates and ensure communication across the organisation Contribute to HR projects and continuous improvement initiatives About You Previous experience in an HR or Employee Relations role (or similar administrative support role) Sound knowledge of employment law and HR best practice (CIPD Level 3/5 desirable) Strong organisational skills with the ability to manage multiple priorities Excellent written and verbal communication skills High level of discretion and ability to handle confidential information Confident using HR systems and Microsoft Office tools A collaborative approach and a passion for delivering a positive employee experience How to Apply If you are passionate about people, detail-oriented, and looking to develop your career in HR and employee relations, we would love to hear from you. Next Steps: Apply today, the client is looking for someone to interview immediately and start asap! Please apply today with your up to date CV and contact details If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subject Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 18, 2026
Full time
Job Title: Employee Relations Coordinator Location: Burgess Hill - Car Driver Essential due to location Contract: Full-time, Permanent Salary: 28,000 - 35,000 (depending on experience) About the Role We are looking for a proactive and detail-oriented Employee Relations Coordinator to join our clients People/HR team. This role is pivotal in supporting the delivery of a fair, consistent, and legally compliant employee relations service across the organisation. You will work closely with colleagues and managers to provide advice and administrative support on a wide range of employee relations matters, helping to foster a positive and inclusive workplace culture. Key Responsibilities Provide administrative and coordination support for employee relations cases, including disciplinaries, grievances, absence management, and performance issues Act as the first point of contact for HR queries, offering guidance in line with company policies and employment legislation Maintain accurate and confidential employee records and case documentation Prepare letters, reports, and documentation related to employee relations processes Support HR/People Advisors with case investigations, meetings, and outcomes Monitor and track employee relations cases, ensuring timelines and SLAs are met Assist with policy updates and ensure communication across the organisation Contribute to HR projects and continuous improvement initiatives About You Previous experience in an HR or Employee Relations role (or similar administrative support role) Sound knowledge of employment law and HR best practice (CIPD Level 3/5 desirable) Strong organisational skills with the ability to manage multiple priorities Excellent written and verbal communication skills High level of discretion and ability to handle confidential information Confident using HR systems and Microsoft Office tools A collaborative approach and a passion for delivering a positive employee experience How to Apply If you are passionate about people, detail-oriented, and looking to develop your career in HR and employee relations, we would love to hear from you. Next Steps: Apply today, the client is looking for someone to interview immediately and start asap! Please apply today with your up to date CV and contact details If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subject Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Some career decisions are obvious in hindsight. The ones where you look back and think that was the one that set everything in motion. This is one of those. A highly regarded, nationally recognised property consultancy with a reputation that speaks for itself across the UK's built environment is looking for an Assistant Quantity Surveyor/Project Manager to join their Liverpool team. This isn't a role where you'll be left to figure things out alone. it's a place where your development is taken seriously from day one, with full structured support toward your APC and a genuine pathway to chartership. The work itself: You'll be embedded within a team that works across a genuinely varied portfolio, commercial developments, housing schemes, mixed-use projects with clients and schemes that will challenge and stretch you in the best possible way. This is the kind of exposure that takes some years to accumulate, and you'll be getting it early. From cost planning and procurement through to post-contract duties and final account, you'll be working on live, meaningful projects rather than being tucked away on admin tasks. The people around you know their craft, and they're the sort of team that invests in the people coming through. Who they're looking for: You'll have a degree or master's in Quantity Surveying or Project Management, ideally RICS accredited and either some early commercial experience or a strong desire to get stuck in and build it quickly. You don't need to have everything figured out yet. What matters is that you're curious, keen to learn, and serious about a career in the profession. If you've done a placement, picked up some site exposure, or spent time around cost management or construction project management in any capacity, even better. But above all, they want someone with the right attitude and the ambition to go with it. Why this one stands out: Full APC support and mentorship from experienced chartered surveyors. A Liverpool base with a team that's genuinely collaborative. Work that spans the UK with clients who expect and deliver quality. A consultancy environment where the brand opens doors and the culture keeps people around. Quantity Surveyor / Employers Agent / Project Manager / RICS / Graduate
Jun 18, 2026
Full time
Some career decisions are obvious in hindsight. The ones where you look back and think that was the one that set everything in motion. This is one of those. A highly regarded, nationally recognised property consultancy with a reputation that speaks for itself across the UK's built environment is looking for an Assistant Quantity Surveyor/Project Manager to join their Liverpool team. This isn't a role where you'll be left to figure things out alone. it's a place where your development is taken seriously from day one, with full structured support toward your APC and a genuine pathway to chartership. The work itself: You'll be embedded within a team that works across a genuinely varied portfolio, commercial developments, housing schemes, mixed-use projects with clients and schemes that will challenge and stretch you in the best possible way. This is the kind of exposure that takes some years to accumulate, and you'll be getting it early. From cost planning and procurement through to post-contract duties and final account, you'll be working on live, meaningful projects rather than being tucked away on admin tasks. The people around you know their craft, and they're the sort of team that invests in the people coming through. Who they're looking for: You'll have a degree or master's in Quantity Surveying or Project Management, ideally RICS accredited and either some early commercial experience or a strong desire to get stuck in and build it quickly. You don't need to have everything figured out yet. What matters is that you're curious, keen to learn, and serious about a career in the profession. If you've done a placement, picked up some site exposure, or spent time around cost management or construction project management in any capacity, even better. But above all, they want someone with the right attitude and the ambition to go with it. Why this one stands out: Full APC support and mentorship from experienced chartered surveyors. A Liverpool base with a team that's genuinely collaborative. Work that spans the UK with clients who expect and deliver quality. A consultancy environment where the brand opens doors and the culture keeps people around. Quantity Surveyor / Employers Agent / Project Manager / RICS / Graduate
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Role Overview This role will provide Tax compliance and advisory services to a wide range of corporate and owner managed clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients. You will also provide assistance to Director/Partners in both client work and in the management of the group and on occasions the practice. Will be involved in special assignments on an ad hoc basis. A key part of the role requires the individual to actively seek, and keep the Partner informed about, any new business opportunities arising on existing and new clients. Responsibilities To act as a key point of contact within the firm for the client, together with the Senior Manager/Partner. This will involve responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients There will be an expectation that you will take full responsibility for project delivery on their portfolio Manage a portfolio of clients including control of billings and cash collection within the firms criteria Review of work prepared by more junior members of staff Liaise with HMRC To ensure assignments are completed within agreed budgets and keep client/Partner informed of overruns and plan staff assignments in order to give an appropriate spread of experience Ensure that the firm's quality control procedures are adhered to including second partner review Identify risk and technical matters, as well as selling opportunities, to the Partner/ Senior Manager/Manager, whilst exercising judgement within agreed parameters. Requirements Educated to degree level, and/or CTA and/or ACA qualified or equivalent Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 18, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Role Overview This role will provide Tax compliance and advisory services to a wide range of corporate and owner managed clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients. You will also provide assistance to Director/Partners in both client work and in the management of the group and on occasions the practice. Will be involved in special assignments on an ad hoc basis. A key part of the role requires the individual to actively seek, and keep the Partner informed about, any new business opportunities arising on existing and new clients. Responsibilities To act as a key point of contact within the firm for the client, together with the Senior Manager/Partner. This will involve responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients There will be an expectation that you will take full responsibility for project delivery on their portfolio Manage a portfolio of clients including control of billings and cash collection within the firms criteria Review of work prepared by more junior members of staff Liaise with HMRC To ensure assignments are completed within agreed budgets and keep client/Partner informed of overruns and plan staff assignments in order to give an appropriate spread of experience Ensure that the firm's quality control procedures are adhered to including second partner review Identify risk and technical matters, as well as selling opportunities, to the Partner/ Senior Manager/Manager, whilst exercising judgement within agreed parameters. Requirements Educated to degree level, and/or CTA and/or ACA qualified or equivalent Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The Role: Product Manager - Offer and Order Management (PSS) Join our E-Commerce & Platforms team at British Airways, where you'll play a pivotal role in shaping the future of our Passenger Services System (PSS). This team sits at the heart of our airline, driving the technology and product capabilities behind pricing, reservations, inventory, and ticketing. It's a critical area that ensures we deliver seamless, scalable, and customer-focused experiences across every touchpoint. As we evolve our Offer & Order capabilities, you'll help us unlock better commercial outcomes and deliver the modern retailing experiences our customers expect. What you'll do: Own the performance, capability, and output of products within the Offer & Order Management domain, ensuring alignment with customer and commercial objectives. Lead, mentor, and encourage a team of Product Specialists, supporting them to deliver across their respective sub-domains. Define and drive product vision and roadmap, translating business needs into important technology and vendor capabilities. Establish and supervise robust KPIs to measure product success and drive continuous improvement. Oversee and prioritise product backlogs, ensuring teams are passionate about the highest-value opportunities. Act as a key interface across BA, building positive relationships and representing customer and commercial interests in cross-functional initiatives. Collaborate with delivery and enablement teams to streamline demand intake and embed agile ways of working (SAFe). Ensure solutions are scalable, omni-channel, and aligned to BA's architectural direction. Manage supplier relationships, influencing roadmaps, overseeing performance, and ensuring BA's interests are protected. Drive standard processes, governance, and continuous improvement across your domain. Manage associated budgets and cost centres, ensuring efficient and effective product delivery. What you'll bring to British Airways: You're a passionate and driven product leader who thrives in a fast-paced, sophisticated environment. You combine strong commercial awareness with technical understanding, enabling you to make data-led decisions that build real customer and business value. A natural collaborator and doer, you build positive relationships across teams and stakeholders, confidently communicating your vision and backing it with insight and evidence. You're proactive, solutions-focused, and not afraid to challenge the status quo-bringing creativity, resilience, and a steadfast focus on outcomes. Above all, you put the customer at the centre of everything you do. Your experience: Tried experience in product management within agile environments (SAFe experience preferred). Strong stakeholder management and influencing skills across sophisticated organisations. Experience working within airline technology, PSS environments, or closely related ecosystems. Deep understanding of airline commercial systems, including reservations, inventory, pricing, and ticketing. Strong analytical attitude with the ability to use data to drive decisions and prioritisation. What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain
Jun 18, 2026
Full time
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The Role: Product Manager - Offer and Order Management (PSS) Join our E-Commerce & Platforms team at British Airways, where you'll play a pivotal role in shaping the future of our Passenger Services System (PSS). This team sits at the heart of our airline, driving the technology and product capabilities behind pricing, reservations, inventory, and ticketing. It's a critical area that ensures we deliver seamless, scalable, and customer-focused experiences across every touchpoint. As we evolve our Offer & Order capabilities, you'll help us unlock better commercial outcomes and deliver the modern retailing experiences our customers expect. What you'll do: Own the performance, capability, and output of products within the Offer & Order Management domain, ensuring alignment with customer and commercial objectives. Lead, mentor, and encourage a team of Product Specialists, supporting them to deliver across their respective sub-domains. Define and drive product vision and roadmap, translating business needs into important technology and vendor capabilities. Establish and supervise robust KPIs to measure product success and drive continuous improvement. Oversee and prioritise product backlogs, ensuring teams are passionate about the highest-value opportunities. Act as a key interface across BA, building positive relationships and representing customer and commercial interests in cross-functional initiatives. Collaborate with delivery and enablement teams to streamline demand intake and embed agile ways of working (SAFe). Ensure solutions are scalable, omni-channel, and aligned to BA's architectural direction. Manage supplier relationships, influencing roadmaps, overseeing performance, and ensuring BA's interests are protected. Drive standard processes, governance, and continuous improvement across your domain. Manage associated budgets and cost centres, ensuring efficient and effective product delivery. What you'll bring to British Airways: You're a passionate and driven product leader who thrives in a fast-paced, sophisticated environment. You combine strong commercial awareness with technical understanding, enabling you to make data-led decisions that build real customer and business value. A natural collaborator and doer, you build positive relationships across teams and stakeholders, confidently communicating your vision and backing it with insight and evidence. You're proactive, solutions-focused, and not afraid to challenge the status quo-bringing creativity, resilience, and a steadfast focus on outcomes. Above all, you put the customer at the centre of everything you do. Your experience: Tried experience in product management within agile environments (SAFe experience preferred). Strong stakeholder management and influencing skills across sophisticated organisations. Experience working within airline technology, PSS environments, or closely related ecosystems. Deep understanding of airline commercial systems, including reservations, inventory, pricing, and ticketing. Strong analytical attitude with the ability to use data to drive decisions and prioritisation. What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain
Zachary Daniels Recruitment
Chalfont St. Peter, Buckinghamshire
Assistant Store Manager Premium Beauty Gerrards Cross Up to 35k + Bonus Zachary Daniels is proud to be partnering with an exciting and emerging luxury beauty brand during a period of impressive growth. We are looking for an Assistant Store Manager to join the business and play an important role in supporting the success of the site. This is a hands-on opportunity that combines team leadership, operational support and delivering an exceptional customer experience on the shop floor. The successful Assistant Store Manager will contribute to building a positive team culture, maintaining high standards and helping create a premium customer journey from day one. This role sits at the centre of a modern, service-led beauty environment where experience, consistency and customer care are key. What the role involves You'll support the daily operation of the store, helping to ensure everything runs efficiently and that both customers and team members have a positive experience throughout the day. Working closely with the Store Manager, you'll help drive performance, support the team and maintain excellent operational standards while remaining visible and engaged on the shop floor. Day-to-day focus Supporting the smooth day-to-day running of the store Leading, motivating and supporting the team to deliver exceptional service Driving high standards across customer experience and store presentation Maintaining a strong presence on the shop floor and leading by example Coaching and developing team members to support growth and performance Assisting with onboarding and creating an engaged team environment Monitoring stock levels and ensuring operational standards are maintained Responding to customer feedback and resolving queries professionally Supporting the delivery of commercial and business objectives About you Previous experience in an Assistant Store Manager, Deputy Manager or similar leadership role Background within beauty, luxury, premium retail or customer-focused environments preferred Passionate about delivering outstanding customer experiences A confident people leader who enjoys developing and motivating teams Organised and adaptable with the ability to thrive in a fast-paced environment Commercially aware with a positive, hands-on approach Strong communication and relationship-building skills What's on offer Opportunity to influence standards, culture and customer experience Supportive and collaborative working environment Excellent progression opportunities as the brand continues to grow Staff benefits and team discounts Ongoing learning and development opportunities This is a great opportunity for an established Assistant Store Manager looking to join a growing luxury beauty brand and make a real impact. BH36443
Jun 18, 2026
Full time
Assistant Store Manager Premium Beauty Gerrards Cross Up to 35k + Bonus Zachary Daniels is proud to be partnering with an exciting and emerging luxury beauty brand during a period of impressive growth. We are looking for an Assistant Store Manager to join the business and play an important role in supporting the success of the site. This is a hands-on opportunity that combines team leadership, operational support and delivering an exceptional customer experience on the shop floor. The successful Assistant Store Manager will contribute to building a positive team culture, maintaining high standards and helping create a premium customer journey from day one. This role sits at the centre of a modern, service-led beauty environment where experience, consistency and customer care are key. What the role involves You'll support the daily operation of the store, helping to ensure everything runs efficiently and that both customers and team members have a positive experience throughout the day. Working closely with the Store Manager, you'll help drive performance, support the team and maintain excellent operational standards while remaining visible and engaged on the shop floor. Day-to-day focus Supporting the smooth day-to-day running of the store Leading, motivating and supporting the team to deliver exceptional service Driving high standards across customer experience and store presentation Maintaining a strong presence on the shop floor and leading by example Coaching and developing team members to support growth and performance Assisting with onboarding and creating an engaged team environment Monitoring stock levels and ensuring operational standards are maintained Responding to customer feedback and resolving queries professionally Supporting the delivery of commercial and business objectives About you Previous experience in an Assistant Store Manager, Deputy Manager or similar leadership role Background within beauty, luxury, premium retail or customer-focused environments preferred Passionate about delivering outstanding customer experiences A confident people leader who enjoys developing and motivating teams Organised and adaptable with the ability to thrive in a fast-paced environment Commercially aware with a positive, hands-on approach Strong communication and relationship-building skills What's on offer Opportunity to influence standards, culture and customer experience Supportive and collaborative working environment Excellent progression opportunities as the brand continues to grow Staff benefits and team discounts Ongoing learning and development opportunities This is a great opportunity for an established Assistant Store Manager looking to join a growing luxury beauty brand and make a real impact. BH36443
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As an Associate Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners/Directors with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners/Directors. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner/director to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner/Director and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly collaborative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 18, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As an Associate Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners/Directors with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners/Directors. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner/director to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner/Director and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly collaborative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Our Innovation Tax team covers R&D and Patent Box advice to our clients. We work alongside the firm's key sector teams. Our people have flexibility in the areas and sectors they cover and are able to support the teams' growth through their contribution. You will work with great people and great clients in a vibrant and innovative team. So if you're after a career that will keep you on your toes, we'll give you the platform and then provide you with the autonomy to drive your career forward. Within this role, you will provide R&D and Patent Box services to a range of clients from small start-ups to major multinationals across all lines of the sector. You will regularly engage with stakeholders at all levels, so it is important that you are able to clearly articulate complex tax issues and develop effective solutions and relationships with clients. You will also: Provide R&D and Patent Box services to a wide range of clients using resource from a specialist team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Pays attention to self-development and continuing professional education with a view to progressing within practice. Develops professional relationships with clients and within the Firm and adapts the approach for the relevant audience. Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Get involved in special assignments on an ad hoc basis. Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity. When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. We're looking for someone with: An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients Experience of dealing with client senior management Educated to degree level and/or CTA and/or ACA qualified or equivalent Demonstrable post qualified experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 18, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Our Innovation Tax team covers R&D and Patent Box advice to our clients. We work alongside the firm's key sector teams. Our people have flexibility in the areas and sectors they cover and are able to support the teams' growth through their contribution. You will work with great people and great clients in a vibrant and innovative team. So if you're after a career that will keep you on your toes, we'll give you the platform and then provide you with the autonomy to drive your career forward. Within this role, you will provide R&D and Patent Box services to a range of clients from small start-ups to major multinationals across all lines of the sector. You will regularly engage with stakeholders at all levels, so it is important that you are able to clearly articulate complex tax issues and develop effective solutions and relationships with clients. You will also: Provide R&D and Patent Box services to a wide range of clients using resource from a specialist team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Pays attention to self-development and continuing professional education with a view to progressing within practice. Develops professional relationships with clients and within the Firm and adapts the approach for the relevant audience. Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Get involved in special assignments on an ad hoc basis. Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity. When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. We're looking for someone with: An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients Experience of dealing with client senior management Educated to degree level and/or CTA and/or ACA qualified or equivalent Demonstrable post qualified experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As an Associate Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners/Directors with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners/Directors. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner/director to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner/Director and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly collaborative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 18, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Overview: As an Associate Director, you will be responsible for managing a portfolio of clients and for the timely delivery of services. You will also support Partners/Directors with complex HM Revenue & Customs enquiries and voluntary disclosures to ensure a satisfactory settlement is negotiated between the client and H M Revenue & Customs. You will be expected to contribute toward marketing and business development initiatives and build sustainable internal and external client relationships. Responsibilities: Be a stakeholder in the delivery of the Tax strategic framework by involvement with team's strategy in conjunction with Partners/Directors. Manage the every day running of the HM Revenue & Customs enquiries or disclosure for a portfolio of clients. Prepare investigation and disclosure reports, including all computational aspects of the report, for submission to the HMRC Specialist Investigations, working directly to a Partner and delegating appropriate tasks to junior staff. Liaise directly with clients, contacts and other parties to ensure work is completed and produced according to the desired timescales. Prepare agendas for all meeting with clients and/or H M Revenue & Customs and ensure that all points are followed up after the meeting. Prepare work plans and liaise with the partner/director to ensure that the report covers all areas included in the work plan. Take part in the negotiation of the settlement either directly or by providing the partner with an aide memoir in relation to the details of the case and the specific technical arguments that are likely to arise. Recruit, retain, develop and motivate the team's junior employees. This includes participating in recruitment, ensuring job appraisal documentation is completed within deadlines, and ensuring appropriate objectives and development plans are in place for counselees. Manage the billing and collection in respect of each client in their portfolio. Identify and recognise business and sales opportunities and inform the Partner/Director and client as appropriate. Maintain a network of professional and business contacts. Act as an ambassador of the firm, participate in marketing events, keep abreast of the wide range of services the firm offers and suggest innovative products and services. Requirements: CTA/ACA/ACCA qualified (or overseas equivalent), or relevant work experience within HM Revenue & Customs Demonstrable post qualified experience across all aspects of tax dispute resolution Strong experience of HMRC enquiries and voluntary disclosures Report writing and tax computational experience Excellent client relationship, project management and business management skills Knowledge of Microsoft Office Previous people management experience with the ability to develop team members Highly collaborative and a team player You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As market leaders, the award-winning Real Estate & Construction tax team at BDO serves a wide and exciting range of domestic and international companies with UK operations. It's your chance to experience a focused and unique blend of the highest level of technical expertise along with extensive experience in commercial transactions. This industry continues to grow rapidly, so there are always new challenges or opportunities that you can take on. At the heart of our success are the strong and progressive relationships we build with our clients and colleagues. With a focus on continuing development and exposure to clients and senior partners, you'll have all the freedom you need to grow your career. Responsibilities: This role will provide corporate tax compliance, advisory and accounting services to a range of clients from small start-ups to major multinationals, predominantly within the real estate and construction sector. Working, and developing relationships, with clients to advise on corporate tax planning and restructuring projects in the UK, as well as producing complex UK tax computations and returns. P-actively manage you own workload, communicating with managers/directors/partners on a regular basis to service their clients. Be able to consider and highlight further opportunities to develop new work. We're looking for someone with: An understanding of and previous experience within UK corporate tax compliance Some experience of providing corporate tax advisory and compliance services to primarily corporate groups, but may include partnership tax returns and non-resident landlord income tax returns Keenness to develop a career within the real estate profession Ability to prepare proposals for new work, including researching target client companies and on technical issues to identify new solutions Ability to manage a small client portfolio Ability to actively seek opportunities for selling new services to existing clients Some experience of dealing with client senior management and key stakeholders Educated to degree level, and CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 18, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As market leaders, the award-winning Real Estate & Construction tax team at BDO serves a wide and exciting range of domestic and international companies with UK operations. It's your chance to experience a focused and unique blend of the highest level of technical expertise along with extensive experience in commercial transactions. This industry continues to grow rapidly, so there are always new challenges or opportunities that you can take on. At the heart of our success are the strong and progressive relationships we build with our clients and colleagues. With a focus on continuing development and exposure to clients and senior partners, you'll have all the freedom you need to grow your career. Responsibilities: This role will provide corporate tax compliance, advisory and accounting services to a range of clients from small start-ups to major multinationals, predominantly within the real estate and construction sector. Working, and developing relationships, with clients to advise on corporate tax planning and restructuring projects in the UK, as well as producing complex UK tax computations and returns. P-actively manage you own workload, communicating with managers/directors/partners on a regular basis to service their clients. Be able to consider and highlight further opportunities to develop new work. We're looking for someone with: An understanding of and previous experience within UK corporate tax compliance Some experience of providing corporate tax advisory and compliance services to primarily corporate groups, but may include partnership tax returns and non-resident landlord income tax returns Keenness to develop a career within the real estate profession Ability to prepare proposals for new work, including researching target client companies and on technical issues to identify new solutions Ability to manage a small client portfolio Ability to actively seek opportunities for selling new services to existing clients Some experience of dealing with client senior management and key stakeholders Educated to degree level, and CTA and/or ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
