50 jobs found

Job Title: Housing Officer Type: Full-time, Permanent Location: Havant Salary: £36,000 Hours: 37.5 hours per week BRC are working closely with a leading housing provider seeking a Housing Services Manager to join their Housing and Services team. This role involves delivering high-quality housing management services across both affordable housing and private rented homes, ensuring excellent customer service, tenancy sustainment, compliance and community engagement. Duties: Manage tenancy and estate services across a mixed tenure housing portfolio. Lead on tenancy sustainment, resident engagement and customer satisfaction initiatives. Conduct tenancy inspections, sign-ups, end of tenancy visits and property audits. Manage anti-social behaviour, safeguarding concerns and tenancy breaches. Support residents with welfare, financial inclusion and tenancy support services. Work collaboratively with local authorities, support agencies and internal departments. Oversee void management processes and minimise property turnaround times. Monitor income performance and support arrears prevention and recovery. Ensure compliance with housing legislation, consumer standards and health & safety requirements. Manage contractors and monitor communal maintenance and building safety standards. Respond to complaints and ensure compliance with Housing Ombudsman Complaint Handling requirements. Produce operational reports, KPI data and performance updates. Support budget management and service improvement initiatives. Requirements: Previous experience in operational housing management within social housing or local authority settings. Strong knowledge of housing legislation, tenancy management and regulatory standards. Experience managing anti-social behaviour and safeguarding cases. Knowledge of income management and tenancy sustainment practices. Understanding of health & safety and building compliance requirements. Excellent communication, organisational and stakeholder management skills. Ability to manage complex cases and work effectively under pressure. Strong IT skills including Microsoft Office and housing management systems. CIH qualification or willingness to work towards one is desirable. Willingness to work flexibly, including occasional evenings and weekends. For more information, please contact specialist Social housing recruiter, Mark Grove on (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled

We are seeking a dedicated Housing Officer to join a not-for-profit organisation. The role focuses on providing high-quality housing services and ensuring the smooth management of properties within the local community. Client Details This not-for-profit organisation operates in the property sector and is known for its commitment to supporting local communities. As a medium-sized enterprise, it is focused on delivering exceptional housing services and maintaining a strong connection with its residents. Description Manage a portfolio of properties and ensure compliance with tenancy agreements. Provide advice and support to tenants regarding housing-related matters. Handle tenancy queries, complaints, and disputes effectively. Carry out property inspections to ensure compliance with health and safety standards. Coordinate with maintenance teams to address property issues promptly. Maintain accurate records and prepare reports as required. Support the team in implementing housing policies and procedures. Engage with local communities to promote tenant satisfaction and engagement. Profile A successful Housing Officer should have: Strong knowledge of housing regulations and property management practices. Excellent communication and interpersonal skills. Attention to detail and the ability to manage multiple tasks efficiently. Competency in maintaining accurate records and producing reports. A proactive approach to problem-solving and tenant support. Job Offer An hourly pay rate ranging from GBP 20.00 to GBP 24.00. A temporary position with the opportunity to make a positive impact in the Liverpool community. A supportive working environment within the not-for-profit sector. The chance to develop your expertise in property management and tenant services. If you're ready to contribute to meaningful housing initiatives, we encourage you to apply for this Housing Officer role today!

We are seeking a proactive Temporary Accommodation Visiting Officer to support the management of temporary accommodation placements. You will carry out property visits, ensure accommodation standards are met, and act as a key link between residents, housing officers, and accommodation providers. This role plays a vital part in ensuring vulnerable households are housed in safe, suitable, and compliant temporary accommodation. Key Responsibilities Conduct regular visits to temporary accommodation properties to assess condition, occupancy, and compliance Ensure properties meet health & safety standards and contractual requirements Identify maintenance issues, disrepair, and safeguarding concerns, escalating where necessary Support placements by verifying suitability of accommodation for households Liaise with landlords, managing agents, and accommodation providers to resolve issues Maintain accurate records of visits, inspections, and follow-up actions Support Housing Options and Homelessness teams with placement decisions Monitor occupancy levels and report unauthorised use or breaches of agreement Provide feedback on property standards and contribute to contract performance monitoring Assist with move-on planning and reducing reliance on temporary accommodation About You Experience in housing, property inspections, tenancy management, or a related field Understanding of homelessness legislation and temporary accommodation duties (desirable) Strong communication and interpersonal skills Ability to deal confidently with vulnerable clients and challenging situations Good attention to detail and accurate record keeping Ability to prioritise workload and manage a field-based role effectively Full UK driving licence (or ability to travel between properties) If you have the relevant skills then please apply today!

Your new company Hays are working on an exciting new role for an organisation in Lichfield working as a Property Administrator. This role plays a key role in providing comprehensive administrative, financial, and coordination support across the Projects and Property function. This position supports a range of workstreams including asset management, capital projects, facilities management, and temporary accommodation. The role ensures accurate financial administration, effective reporting, and consistent support to managers across the service. Your new role Duties would include: Maintain and update the Tenancy Schedule, and associated records. Provide ongoing support to the Estates Senior Surveyor and Estates Technical Officer. Attend meetings (in person and via Microsoft Teams) and provide administrative support as required. Monitor and respond to enquiries via the shared property inbox. Raise purchase orders. Conduct monthly rent checks and ensure accuracy of records. Manage Estates credit card statements and associated processes. Liaise with utility providers on behalf of council properties. Support the Facilities team with workload tracking and reporting (e.g. spreadsheets). Provide general support across workplace and property-related functions as needed. Build and maintain effective relationships with internal stakeholders, external partners, contractors, and tenants. Compliance, Values & Governance. Promote and uphold organisational values, maintaining high standards of conduct and behaviour in line with the Code of Conduct. Contribute to safeguarding practices, ensuring the protection of vulnerable individuals. Deliver services that reflect the diverse needs of the local community and support equality and inclusion policies. Adopt a proactive approach to health and safety across all areas of responsibility. Work effectively within a political or public sector environment, demonstrating adaptability and professionalism. What you'll need to succeed Minimum of 5 years' experience in an administrative or support role. Strong working knowledge of Microsoft Office (Word, Excel, Outlook) Experience retrieving, analysing, and presenting data. Experience within a commercial or corporate property environment. Understanding of property plans. Excellent organisational and prioritisation skills. Ability to manage multiple tasks and work to deadlines. Strong attention to detail, particularly in financial and data-related tasks. Ability to interpret contractor or tenant reports and prioritise workloads accordingly. Proactive approach with the confidence to suggest improvements or new ways of working. Ability to work effectively in a politically sensitive environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Resident Liaison Officer (Construction Projects) Location: Surrey Hours: Monday to Friday, 8:00am - 5:00pm Contract: Permanent (full-time, site-based) We are working with a reputable construction company delivering large-scale building projects who are looking to appoint a Resident Liaison Officer to join their team on a permanent basis. This is a fully site-based role due to the nature of the work, so applicants must be able to commute to site daily (car driver preferred). Salary is paying up to 35,000 + package (depending on experience) The Role You will play a key role in supporting on-site project teams while acting as a central point of contact for residents and stakeholders. The position requires strong organisation, communication, and coordination skills to ensure projects run smoothly and residents are kept informed throughout. Key Responsibilities Maintain accurate project records, communication logs, and documentation systems Draft clear and professional correspondence to residents and stakeholders Prepare and distribute bulk communications regarding surveys, appointments, and scheduled works Manage incoming calls and arrange appointments efficiently Engage directly with residents to understand and manage individual needs and expectations Organise and schedule property surveys and access appointments Track and manage appointments, ensuring compliance with site access and security procedures Record, monitor, and report on issues raised by residents, ensuring timely resolution Work collaboratively with site teams to resolve issues and suggest improvements Ensure all processes are carried out in line with health and safety regulations Escalate complex or unresolved matters to senior team members where appropriate Accurately update internal systems with deliveries and ensure supporting documentation is shared with relevant teams Record weekly stock data following site audits and submit to head office Monitor internal task alerts and follow up to ensure actions are completed on time Carry out right-to-work checks for subcontractors in line with compliance requirements Maintain and update site identification records for operatives Collect and track resident satisfaction feedback Work with the project team to review feedback and improve overall service delivery Skills & Experience Strong written and verbal communication skills Previous experience in a customer-facing or liaison role, ideally within construction, housing, or property environments Ability to manage expectations and handle queries in a professional and calm manner Highly organised with strong attention to detail Able to prioritise workload effectively in a fast-paced environment Confident working on-site alongside operational teams Full UK driving licence and access to a vehicle preferred Proficient in Microsoft Office (Word, Excel, Outlook) Experience using document management or project systems (e.g. SharePoint or similar platforms)

Resident Liaison Officer (Construction Projects) Location: Surrey Hours: Monday to Friday, 8:00am - 5:00pm Contract: Permanent (full-time, site-based) We are working with a reputable construction company delivering large-scale building projects who are looking to appoint a Resident Liaison Officer to join their team on a permanent basis. This is a fully site-based role due to the nature of the work, so applicants must be able to commute to site daily (car driver preferred). Salary is paying up to 35,000 + package (depending on experience) The Role You will play a key role in supporting on-site project teams while acting as a central point of contact for residents and stakeholders. The position requires strong organisation, communication, and coordination skills to ensure projects run smoothly and residents are kept informed throughout. Key Responsibilities Maintain accurate project records, communication logs, and documentation systems Draft clear and professional correspondence to residents and stakeholders Prepare and distribute bulk communications regarding surveys, appointments, and scheduled works Manage incoming calls and arrange appointments efficiently Engage directly with residents to understand and manage individual needs and expectations Organise and schedule property surveys and access appointments Track and manage appointments, ensuring compliance with site access and security procedures Record, monitor, and report on issues raised by residents, ensuring timely resolution Work collaboratively with site teams to resolve issues and suggest improvements Ensure all processes are carried out in line with health and safety regulations Escalate complex or unresolved matters to senior team members where appropriate Accurately update internal systems with deliveries and ensure supporting documentation is shared with relevant teams Record weekly stock data following site audits and submit to head office Monitor internal task alerts and follow up to ensure actions are completed on time Carry out right-to-work checks for subcontractors in line with compliance requirements Maintain and update site identification records for operatives Collect and track resident satisfaction feedback Work with the project team to review feedback and improve overall service delivery Skills & Experience Strong written and verbal communication skills Previous experience in a customer-facing or liaison role, ideally within construction, housing, or property environments Ability to manage expectations and handle queries in a professional and calm manner Highly organised with strong attention to detail Able to prioritise workload effectively in a fast-paced environment Confident working on-site alongside operational teams Full UK driving licence and access to a vehicle preferred Proficient in Microsoft Office (Word, Excel, Outlook) Experience using document management or project systems (e.g. SharePoint or similar platforms)

Job Title: Fire Safety Officer Location: London (Hybrid working) Salary: 37,855 - 52,052 per annum (London) / 34,871 - 47,946 per annum (National) Hours: 36 hours per week (flexible options considered) Contract Type: Permanent About the Role: We are seeking a Fire Safety Officer to ensure fire safety compliance across a diverse portfolio of properties and tenures. This role involves providing expert guidance, advice, and oversight to support strong governance and adherence to fire safety legislation. As a trusted subject matter expert, you will deliver clear, evidence-based assurance to the organisation, providing independent oversight and challenge to maintain high operational standards. You will also contribute to the development of future fire safety systems and standards, helping to strengthen capability across the organisation. This is a highly autonomous role that requires strong technical expertise and sound judgement to ensure the organisation meets its legal, moral, and financial responsibilities. Key Responsibilities: Provide expert guidance and advice on fire safety compliance across a diverse property portfolio. Support strong governance and ensure adherence to fire safety legislation and standards. Deliver independent oversight and challenge to maintain high operational standards. Contribute to the development of fire safety systems and standards. Maintain accurate, audit-ready compliance records. Travel as needed to support fire safety initiatives across the region and nationally. Requirements: Level 3 Fire Safety qualification and NEBOSH Fire Safety Certificate (or equivalent). Strong technical expertise in fire safety and sound judgement. Effective communication skills to engage confidently at all levels. Experience in maintaining accurate compliance records. Full UK driving licence and access to a vehicle for travel. Ability to work autonomously and as part of a team. If this sounds suitable for you, or someone you know, please send an updated copy of your CV to Sean Cloherty at Elevate Projects so we can discuss further.

My Glasgow based client is seeking a Maintenance Officer to join them for a 6 month contract. The successful candidate will be responsible for delivering an efficient, maintenance service across a designated housing patch, ensuring high standards of customer service, property condition, tenant safety, and compliance. Key Responsibilities Manage reactive repairs and void properties, including inspections, raising work orders, monitoring contractor performance, and minimising rent loss. Oversee estate services (landscaping, cleaning) to ensure quality, value for money, and contractor accountability. Conduct property inspections to ensure safety compliance, insurance requirements, and asset condition reporting. Process alterations, medical adaptations, insurance claims, and improvement applications in line with policy. Project manage planned and cyclical maintenance contracts, ensuring delivery to quality standards and KPI targets. Support tenant safety compliance, including damp & mould inspections and liaison with health & safety consultants. Maintain accurate asset management system records and contribute to performance reporting. Support policy development, complaints handling, training, and compliance with the Scottish Social Housing Charter. During your term at the Housing Association you will communicate and work closely with Tenants, Contractors, Asset Management Team, Customer Services, and senior management. This excellent position will offer the opportunity to work with a respected and progressive Housing Association, the position will last 6 months but could last longer. The position will offer hybrid working opportunities. To find out more please apply or call Alasdair

About Your Place Your Place is a supported housing service for individuals who have experienced homelessness and may be living with mental health challenges, substance misuse, or complex trauma. The environment can at times be unpredictable, and properties may experience higher levels of wear and tear than typical residential settings. The ideal Maintenance Officer must be comfortable working in these environments and demonstrate patience, resilience, and a non-judgemental approach at all times. They will regularly access occupied rooms and communal areas and may encounter individuals in distress or displaying challenging behaviours. They will be supported by a wider team but must be able to maintain professional boundaries while showing empathy and respect. Duties & Responsabilities: Support daily, weekly & monthly planned maintenance tasks as scheduled (fire alarm tests, water temperature recording, emergency lighting tests, etc.) Support Customer Services with planned room health & safety checks.docx.pdf) Provide first-line response to reactive maintenance, cleaning and repairs Carry out minor building repairs including decorating, plumbing and fabric repairs Check plant rooms and boilers for leaks and general condition Ensure equipment is well maintained and safely stored Ensure portable electrical appliances are tested as required Use hand and power tools safely and effectively Assist with inspections of grounds, buildings and facilities Undertake general janitorial and porterage duties Maintain accurate digital documentation and records Ensure equipment is well maintained, adequately stored and meets all safety requirements Health & Safety Ensure Health & Safety procedures are consistently implemented Contribute to risk assessments and implement actions Monitor subcontractors to ensure compliance and quality of work.docx.pdf) Proactively identify and report hazards across properties Clear snow and ensure safe access during adverse weather Working with Residents & Environment Engage with residents in a respectful, trauma-informed and non-judgmental way Work within occupied properties with sensitivity and awareness of resident circumstances Build positive, professional relationships while maintaining clear boundaries Remain calm and professional when dealing with distressed or challenging individuals Report safeguarding concerns appropriately and follow organisational procedures Work collaboratively with housing and support teams to ensure a coordinated approach Service Delivery Proactively walk communal areas and report maintenance, safety or cleaning issues Monitor and action tasks through internal systems in a timely manner Ensure all duties align with organisational policies and performance standards Undertake other duties within the scope of the role as required IMPORTANT INFORMATION This is not a standard maintenance role and involves working in environments affected by complex social issues Properties may at times be in poor condition due to resident circumstances You may encounter behaviours linked to mental health challenges, trauma, or substance use The role requires resilience, adaptability, and a strong values-based approach Full training and support will be provided, but candidates should feel confident and motivated to work in this type of environment. PERSON SPECIFICATION Ideal attributes for meeting the needs of the position and being an effective member of the wider Your Place team. Experience Experience of risk assessment or a health & safety qualification Experience of building cleaning and maintenance, handyperson or caretaking duties. Experience working in social housing, supported housing, homelessness services or similar environments ( desirable ) Experience working with vulnerable adults or individuals with complex needs ( desirable ) Qualifications Building trade or health & safety/facilities management qualification Skills & knowledge Good understanding of health and safety requirements within a building environment Good communication skills Good IT and systems skills Abilities Ability to interact and communicate effectively with a wide variety of people maintaining professional boundaries Ability to manage own work load effectively and under pressure Ability to accurately input information on a database or information systems Personal qualities Confidence to challenge where necessary in relation to property / security matters Diplomatic and tactful Patient and tolerant Self-motivated and enthusiastic Honesty, reliability and punctuality Good interpersonal skills Desirable criteria Full driving licence Before starting this position, you ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.

Your new company This role is for a 3-year contract to start asap. Monday - Friday - salary is 33,854. 37 hours per week. Your new role The core function of this job is to make sure that buildings and their services meet the needs of the people that work in them or use our buildings as part of the wider visitor experience. You will be responsible for ensuring that facilities are legally compliant, meeting the health and safety, environmental and security regulations and standards applicable to them. Reporting to the district's Building Surveyor you will be responsible for completing and overseeing building compliance tasks, to ensure buildings within the District are safe, efficient and operating as intended. As the Facilities and Compliance Officer, you will be the vital link between site teams of operational, administrative and office staff and the Estates team. More info available after application and discussed on the phone. What you'll need to succeed IWFM Associate member (or similar professional membership i.e. RICS or CIBSE) with delivery experience or demonstrable experience in delivery of professional building/facilities management, specifically compliance management with a higher national qualification or degree Good understanding of statutory property compliance and the associated H&S requirements An understanding of the CDM 2015 regulations and associated roles and responsibilities Supervising construction works on site related to facilities management Ability to prioritise and accordingly plan, organise and co-ordinate your workload without direction An excellent communicator, with demonstrable experience in clearly and concisely communicating both verbally and in writing, including in relation to technical information Ability to develop and maintain good working relationships with colleagues and contractors Demonstrable experience of being adaptable, taking your own initiative and problem solving, via a positive 'can-do' attitude and desire to get the job done Strong attention to detail and high levels of accuracy Experience of producing and reviewing risk assessments and method statements Competent user of IT packages including MS Office A full driving licence that enables unrestricted driving in the UK What you'll get in return Pension contribution 35.5 days annual leave Free parking on site What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job Title: Property Standards and Empty Homes Officer Location: Hybrid (3 days in office/on site, 2 days remote) Rate: 18.90 per hour (PAYE) / 24.61 per hour (Umbrella) Hours: 36 hours per week Contract Type: Permanent About the Role: We are seeking a Property Standards and Empty Homes Officer to improve housing quality and reduce empty properties. You will investigate housing disrepair complaints, conduct inspections (including HMOs and caravan sites), and take enforcement action to ensure compliance with housing legislation. Additionally, you will identify and bring empty homes back into use and maintain accurate records. Key Responsibilities: Conduct inspections of residential properties, HMOs, and caravan sites, using the Housing Health & Safety Rating System (HHSRS). Investigate disrepair complaints, initiate enforcement actions, and monitor compliance with statutory notices. Identify, monitor, and bring empty homes back into use through engagement with owners and promotional activities. Advise residents, landlords, and owners on housing standards, disrepair, and building works. Maintain records, prepare reports, and provide evidence for legal proceedings. Collaborate with internal and external partners, including fire services and local authorities. Use relevant legislative powers to ensure well-managed and maintained housing. Requirements: Good standard of education, including English and Mathematics. HND/HNC (or equivalent) in Environmental Health, Housing, or a construction-related subject. Certificate of competence in HHSRS (or willingness to train). Experience in housing standards, HMO licensing, or environmental health. Knowledge of housing and environmental health legislation and construction techniques. Ability to conduct inspections, produce defect reports, and manage records. Strong communication, organisational, and IT skills (Microsoft Office, databases). Willingness to work flexibly, including some evening work. Full UK driving licence and access to a vehicle for site visits. If this sounds suitable for you, or someone you know, please send an updated copy of your CV to Sean Cloherty at Elevate Projects so we can discuss further.

Planning Officer Remote 29,000 - 35,000 per annum Full-time Permanent An exciting opportunity has arisen for a Planning Officer to join a growing compliance and property-focused organisation on a fully remote basis. Reporting to the Head of Certification and Licencing, you will play a key role in reviewing the planning compliance of residential properties, advising on planning legislation, and supporting the wider compliance function across a varied property portfolio. This position would suit someone with experience in planning, housing, property compliance, or the built environment who is confident managing multiple priorities and providing practical planning advice in a fast-paced environment. Key Responsibilities Review and advise on planning applications, conversions, Lawful Development Certificates, and permitted development matters Assess the planning compliance of existing and prospective properties Advise on change of use, occupancy classifications, conservation areas, and listed building consents Produce accurate reports and recommendations in line with current planning legislation Liaise with internal compliance, certification, and property teams Support responses to external and Home Office-related queries Assist with planning-related training across the wider business Maintain accurate records and ensure compliance documentation is up to date Monitor planning changes and advise management on portfolio impacts Person Specification Qualifications & Training GCSEs (or equivalent) including English and Maths Relevant qualification or demonstrable experience within planning, housing, property compliance, or the built environment Essential Experience Proven experience working within planning and housing legislation Experience working with listed buildings and conservation areas Experience completing or advising on planning applications from a practical perspective Experience with property licencing and certification Strong administrative and coordination experience within a busy environment Experience managing multiple stakeholders both remotely and in person Ability to manage competing priorities and deadlines effectively Experience handling high volumes of verbal and written enquiries professionally Strong Microsoft Office skills including Word, Excel, PowerPoint, and Outlook Experience managing shared inboxes and maintaining accurate records Skills & Competencies Strong analytical skills and attention to detail Excellent organisational and workload management skills Ability to work independently with minimal supervision Solution-focused approach with strong customer service awareness Confident problem-solving and decision-making abilities Strong written and verbal communication skills Professional and friendly telephone manner Positive, enthusiastic, and adaptable approach Desirable Experience in data analysis and reporting Awareness of compliance requirements including Health & Safety, GDPR, and Safeguarding Experience working within housing, property, or compliance-led environments Benefits Fully remote working 25 days annual leave plus bank holidays Westfield Health membership Life cover Pension contribution Equipment provided for home working Referral scheme If you're looking for a rewarding role, please apply with your up-to-date CV (preferably in Word format) along with a cover letter outlining your suitability for the role or email Lucy at (url removed) for further information. The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

Job Title: Housing Defects & Compliance Officer Location: Southend - Travel based role Salary: 37K + Bonus - Monday-Friday Reports to: Head of PRS and Head of Works and Compliance Are you passionate about property compliance and ensuring homes are safe, well-maintained, and fully compliant? We are working with a leading property management organisation that is looking for a Housing Defects & Compliance Officer to join their team. This is a hands-on role where you will carry out property inspections, identify defects, and support the maintenance team in keeping their portfolio in top condition. Key Responsibilities Conduct detailed inspections of void and occupied rental units, producing thorough survey reports on property conditions. Identify maintenance requirements and defects, recommending both remedial and preventative solutions. Work closely with the in-house maintenance team and external contractors to ensure works are accurately scheduled and completed. Monitor ongoing compliance with council licensing and Health & Safety regulations, escalating high-risk or unresolved issues to senior management. Perform routine property inspections to flag early-stage defects and safeguard tenant welfare. Support the out-of-hours emergency line to provide tenants with 24/7 assistance for urgent maintenance or safety concerns. Skills & Experience At least 2 years' experience in property defect identification and compliance. Experience in property inspections, ideally within the PRS (Private Rented Sector). Strong understanding of Health & Safety regulations and council licensing requirements. Excellent communication skills with the ability to liaise with tenants, contractors, and local authorities. Strong attention to detail and the ability to make informed decisions independently. Proficient in Microsoft Word, Excel, and email; familiarity with property software systems (e.g., MRI Evolution) is advantageous. Qualifications GCSEs in English and Maths (C+). Industry-related qualifications desirable but not essential. Full UK Driving Licence required. This is a fantastic opportunity for someone who thrives on responsibility, enjoys a hands-on role, and wants to make a real difference in the safety and compliance of a property portfolio. Interested? Apply today and take the next step in your property compliance career.

Property and Adaptations Officer (Small Works and Disabled Adaptations Officer) £16,023.52 per year (FTE £29,643.52 per year) 20 hours per week; Permanent Monday - Friday Ipswich/ Hybrid working This is a 20 hour per week hybrid role, with an initial office-based period to help the post holder to settle in, learn our systems and connect with the team. The ongoing working arrangements will be agreed collaboratively upon appointment. Ref: IP378 Are you passionate about making a real difference? At Orwell, we believe everyone deserves a home that supports their independence, dignity and wellbeing - and we're looking for someone who shares our passion for people, inclusion and high quality service delivery. We are seeking a proactive, empathetic and technically skilled Small Works and Disabled Adaptations Officer to join our Compliance and Planned Works team. This is a fantastic opportunity make a meaningful difference to people's lives every day. As a Small Works and Disabled Adaptations Officer, your main responsibilities will include: Work closely with the Compliance and Planned Works Manager to support the effective administration and delivery of Orwell's aids and adaptations service. Build strong, trusting relationships with tenants, Occupational Therapists, contractors and partner agencies to ensure adaptations are arranged smoothly and delivered with care and respect. Coordinate surveys, documentation and approvals required for small improvement works and adaptation projects, ensuring all information is accurate, complete and processed in a timely manner. Support residents and partners with Disabled Facilities Grant (DFG) applications, guiding them through the process and ensuring all necessary paperwork and evidence are submitted. Manage and monitor multiple projects of differing sizes and complexities - tracking progress, budgets, timescales and standards to ensure successful delivery. Help resolve project related issues by liaising with contractors, residents and internal teams, always keeping resident experience and service quality at the forefront. Ensure all work complies with health and safety requirements, relevant legislation and organisational policies, maintaining accurate records and audit trails. Promote equality, diversity and inclusion in every aspect of your work, in line with the Equality Act 2010. Contribute to policy reviews, reporting and continuous improvement of the aids and adaptations programme, using data and feedback to support service development. Experience we are looking for: Coordinating the delivery of disabled adaptations and small works, ensuring all required information, approvals and documentation are in place. Monitoring budgets, contractor performance and project timelines to ensure work is delivered within agreed cost and time parameters. Supporting the identification and securing of available funding for required works, including assisting with grant processes and associated paperwork. Person Specification HNC/D or equivalent, or a degree in a building construction related subject is desirable. Design or CAD qualification is desirable Driving licence is essential The Benefits of working with Orwell: Alongside our inclusive culture and commitment to our PACE values, we offer a wide range of benefits, including: 22 days annual leave (pro rata) plus bank holidays Reward and recognition awards Cashback Health plan Access to Blue Light Card - membership fees apply Ongoing training and development & opportunities to progress in your role through the Orwell Academy Wellbeing programme Closing date for applications - 5th June Interviews: week commencing 15th June Before applying Orwell is committed to safeguarding, safer employment practices and upholding the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. Apply with Confidence Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all. We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for. We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling or emailing . Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - to the processing of your data as part of this application. For additional recruitment documents, policies and career guidance, check our career hub - Career Hub Orwell Housing

Job Title: Property Inspector Location: This is a field-based role covering properties managed by our client across the South West, including Bath, Bristol, Exeter, Minehead, Basingstoke, Salisbury, and surrounding areas. Salary: 30,230 per year Hours: 37.5 hours per week Contract: Permanent The Role Our client is seeking a proactive and organised Property Inspector to join their team. You will be responsible for ensuring that properties across the portfolio are maintained to a high standard, compliant with all relevant regulations, and safe for residents. This is a varied, field-based role requiring regular travel and the ability to manage your own workload effectively. Key Responsibilities Conduct regular property inspections and produce clear, accurate reports Ensure all buildings meet safety and compliance standards, escalating any risks as required Manage your own schedule, including attending sites at short notice when needed Inspect new and vacated properties, ensuring required works are completed within agreed timeframes Upload inspection findings, monitor actions, and ensure KPI targets are met Work closely with the Maintenance Team, supporting improvements to systems and contributing to staff training initiatives Build and maintain positive working relationships with internal teams, residents, and landlords Requirements Full UK driving licence and access to your own vehicle Previous experience in property management or a similar role Knowledge of building compliance and safety frameworks Strong organisational and planning skills Ability to communicate effectively and work with individuals from diverse backgrounds and varying support needs

Temporary role - local authority housing standards/ tenancy management team leader Housing Standards Team Manager (Temporary Contract)Location: Hybrid - 2 days in office, 3 days remote Contract: 3-6 months (PAYE or Umbrella) Hours: Full-time, 5 days per week Rate: £40 per hour £300 per day Umbrella Team Size: Managing 6 officersAbout the RoleWe are seeking an experienced Housing Standards Team Manager to join our Private Sector Residential Standards team within the Local Authority on a temporary basis. This is an opportunity to lead a high-performing service that ensures safe, legally compliant, and well-managed homes across the private rented sector.You will oversee a team responsible for property disrepair investigations, enforcement activities, tenancy and landlord compliance, HMO regulation, licensing processes, and proactive work aligned with the Renters' Rights Act and other relevant legislation.This position is ideal for someone who has previously led a housing standards or environmental health function and can step into a fast-paced operational leadership role with confidence.Key Responsibilities Lead, supervise, and support a team of 6-10 Housing Standards Officers. Oversee complex casework relating to: Property disrepair Private sector housing enforcement Tenancy management issues HMO inspection and compliance Licensing schemes and enforcement Ensure timely and robust investigations and enforcement under relevant housing legislation. Provide expert advice on the Housing Health and Safety Rating System (HHSRS) and ensure consistent application across the team. Monitor workload, performance, and service delivery standards. Support the implementation of policies relating to the Renters' Rights Act and other emerging regulatory requirements. Represent the service in internal meetings, multi-agency work, or legal proceedings where required. Essential Requirements HHSRS qualification (mandatory). Demonstrable experience working within private sector housing standards. Previous experience as a Team Leader, Senior Officer, or Manager within a housing enforcement or environmental health team. Strong understanding of legislation including: Housing Act 2004 Renters' Rights Act HMO licensing requirements Landlord and tenant regulations Excellent organisational and people-management skills. Ability to manage complex enforcement cases and support officers in decision-making. What We Offer Competitive pay at £40 per hour /£300 per day Umbrella or PAYE equivalent Flexible hybrid working (2 days in office). The opportunity to lead a respected housing standards service and contribute to safe, high-quality homes in the private rented sector. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Sheltered Housing Officer London Hybrid Working Rate: £25.10 per hour (Umbrella) Initial Contract Length: 3 Months Extension Potential: Likely Start Date: ASAP Working Hours: Full Time (36 Hours Per Week) Role summary Working as part of a dedicated housing team, you will play a key role in maintaining safe, supportive, and well-managed housing environments. You will support residents to sustain their tenancies, access appropriate services, and maintain a positive quality of life through a proactive and person-centred approach. This is a fully on-site role requiring attendance across sheltered housing schemes five days per week. What you will do as a Sheltered Housing Officer Deliver an enhanced tenancy and estate management service tailored to older and vulnerable residents Carry out regular scheme inspections to ensure communal areas are safe, clean, and well maintained Coordinate with voids and property teams to support the rehousing process, including inspections, viewings, and tenancy sign-ups Support residents with tenancy sustainment, welfare benefits, and rent account management, taking early action to prevent arrears Identify and report tenancy breaches including antisocial behaviour, illegal occupation, and subletting Respond appropriately to emergencies while maintaining compliance with safeguarding and health & safety procedures What you will need as a Sheltered Housing Officer Previous experience within housing management, supported housing, or a customer-facing role supporting older or vulnerable residents Strong understanding of tenancy management, rent arrears prevention, and relevant housing legislation Knowledge of safeguarding procedures and experience supporting vulnerable individuals Excellent communication and organisational skills with the ability to manage competing priorities Confident using IT systems to accurately update and maintain housing records Empathetic, adaptable, and self-motivated with a genuine passion for improving residents' wellbeing Ability to work fully on-site across sheltered housing schemes five days per week What's on offer £25.10 per hour Umbrella Hybrid working arrangement with site-based responsibilities Opportunity to make a meaningful impact within sheltered housing services Supportive team environment within a well-established housing service Apply now or contact the team to discuss the Sheltered Housing Officer opportunity further.

Property & Resident Compliance Officer Salary: £13.45 per hour PAYE + £1.63 per hour holiday pay Hours: Mon Fri (12pm 17.30pm) Job Type: Temporary (Approx. 9 months) Location: Bristol (covering Southwest England) Job Overview: Working across Southwest England, this role involves carrying out property inspections across a number of HMO s housing vulnerable individuals with complex needs. There are a large number of properties around the Bristol area, but you will be covering a large area between Bristol & the South Coast. All mileage will be covered (company car available), and you will manage your own diary, ensuring that all duties are completed effectively. Day to Day Duties: Housing Management: Ensure consistent service and property compliance, including health & safety, accommodation standards, and contract performance. Oversee regular property inspections and ensure any issues are addressed promptly. Manage accurate housing records and performance data in line with organisational and commissioning requirements. Resident Support & Engagement: Promote strength-based, trauma-informed engagement with residents to help them sustain tenancies and achieve independence. Safeguarding & Risk Management Maintain oversight of safeguarding issues and ensure all team actions comply with policies and frameworks. Requirements: Experience carrying out property inspections / working in housing compliance. Experience working with vulnerable people is a bonus. A full UK driving licence (company car will be provided) To apply for this role, please send an up-to-date CV that details your relevant support experience or reach out to Nathan Jackson on (phone number removed)

Elevate Projects are working in partership with our client, a local provider of affordable housing, to appoint an experieced Damp & Disrepair Manager on an ongoing temporary contract. This is a key interim leadership role focused on ensuring resident safety, regulatory compliance, service improvement and effective management of complex disrepair cases. Key Responsibilities: Lead and manage the damp, mould and disrepair process across the organisation. Oversee complex and high-risk disrepair cases, ensuring timely resolution and excellent resident communication. Manage specialist surveyors to deliver high-quality remedial works. Ensure compliance with relevant housing legislation, consumer standards and organisational policies. Work collaboratively with legal teams in relation to housing disrepair claims and pre-action protocols. Develop and monitor performance metrics, KPIs and service improvement plans. Support the delivery of resident-focused solutions and drive improvements in customer satisfaction. Provide operational leadership to technical officers, surveyors and support staff. Produce reports and updates for senior leadership teams. Ensure robust health & safety practices are maintained across all works. Requirements Proven experience managing damp, mould and housing disrepair services within social housing or local government. Strong understanding of housing legislation, repairs obligations and disrepair claims management. Experience managing contractors and technical teams. Excellent stakeholder management and resident engagement skills. Ability to manage high workloads and deliver service improvements in a fast-paced environment. Strong knowledge of compliance, building pathology and property maintenance. Relevant housing, construction or surveying qualification desirable.