11 jobs found

Global Ecommerce Trading Manager Luxury Retail Omnichannel Trading Global Ecommerce Growth Hybrid Role A rare opportunity has arisen for a commercially driven and digitally focused Global Ecommerce Trading Manager to join one of Britain's most iconic luxury brands click apply for full job details

Systems & Scalability - Luxury Timepieces - Operational Leadership London Rare watches. Scaling energy. Luxury standards. Ready to step into a hands-on operational leadership role inside one of the UK's most exciting luxury watch trading businesses?We're looking for a highly organised, systems-driven operator to help scale a fast-growing business specialising in rare and luxury Swiss timepieces including Rolex, Patek Philippe, Audemars Piguet, Richard Mille, FP Journe and more. This is a rare opportunity for someone who genuinely lives and breathes watches and understands that behind every exceptional luxury business sits exceptional operational discipline. You'll join a close-knit, ambitious team operating with start-up energy, high standards and a genuine passion for excellence, detail and growth. If you're the kind of person who can't leave a broken system unfixed, thrives on accountability and takes genuine pride in making things run flawlessly, this role could genuinely become the best career move you've ever made. The Role at a Glance: Digital/Business Operations ManagerHatton Garden, London£42,000 - £46,000 Base SalaryUp to £60,000 OTE (Based on KPI, Performance & Growth Bonuses)Plus Work Trips, Team Events, Industry Experiences & MoreFull Time - Permanent Company: Fast-scaling luxury watch trading business Sector: Luxury Timepieces High-End Trading Swiss Watches Culture: Entrepreneurial Detail-Obsessed High-Performance Work Hard, Play Hard Your Background / Skills: Operations, Systems Improvement, SOPs, CRM, Team Accountability, Luxury Goods, Process Improvement, SME Operations, AI & Automation, KPI Management Tech Stack: Asana, HubSpot, Manage Luxury, Missive, AI Tools & Automation Platforms Who we are: We buy and sell some of the world's rarest and most desirable luxury timepieces. From Rolex and Patek Philippe through to Audemars Piguet, Richard Mille and FP Journe, we operate within one of the most exciting and fast-moving sectors in luxury goods. But this isn't a traditional luxury business. We combine scaling energy with luxury brand standards. The business is scaling rapidly, the ambitions are huge, and the team is built around people who genuinely care about excellence, accountability and building something meaningful together. We're small, agile and obsessed with doing things properly. Everyone owns their work. Everyone contributes. Everyone helps build the business. Ready to help scale something exceptional? The Opportunity: This is a hands-on Operations Manager role where you'll own the operational engine of the business while helping translate the founder's vision into structured team execution. This is not a traditional customer service or corporate operations role. This role sits at the centre of buying, selling, operational coordination, systems management and team accountability across a fast-moving luxury trading environment. You'll help ensure the business runs smoothly, efficiently and professionally while continuously identifying opportunities to improve systems, workflows and productivity. There is currently no large operational team beneath you. This is a role for someone who executes as well as oversees, takes ownership naturally and enjoys building operational structure from the ground up.The right person will bring maturity, calm communication, operational confidence and a genuine passion for watches and luxury craftsmanship. What your day might look like: • Owning and optimising operational systems across the business• Building, documenting and continuously improving SOPs and workflows• Managing operational processes across stock, listings, invoicing and compliance• Translating founder strategy into clear operational execution for the wider team• Holding team accountability around KPIs, deadlines and delivery standards• Supporting operational reporting and business visibility for leadership• Identifying inefficiencies and implementing process improvements• Driving productivity gains through systems, automation and AI-enabled workflows• Supporting CRM management, marketing operations and client interaction processes• Managing operational detail and ensuring nothing falls through the cracks• Helping scale operational infrastructure as the business grows• Working closely with leadership to support growth initiatives and commercial execution About You: • Proven experience within a start-up, SME or scaling business environment• Demonstrable experience building or improving systems and operational processes• Genuine passion for luxury watches and timepieces• Highly organised, process-driven and detail obsessed• Calm, composed and confident under pressure• Strong communication skills with the ability to align teams around execution• Experience managing team accountability and operational performance• Comfortable operating hands-on within fast-paced businesses• AI-savvy with strong interest in automation and operational efficiency• Experience using CRM systems such as HubSpot beneficial• Commercially aware with strong common sense and operational judgement• Professional, discreet and mature approach suited to luxury clientele and environments• Comfortable working flexibly when needed inside a high-growth business Non-Negotiables: • Obsessed by systems and efficiency - you must be able to demonstrate a system or process you personally built or improved• Genuine enthusiasm for watches and luxury timepieces• Start-up or SME exper

App Product Owner London (Hybrid) Up to £50,000 If you're passionate about digital products and enjoy working closely with technology, ecommerce and customer experience teams, this is an opportunity to help shape the future of a growing mobile app platform. You'll play a key role in delivering improvements that enhance customer journeys, increase engagement and drive commercial performance. The Role You'll own and manage the app backlog, working closely with developers, designers, analysts and business stakeholders to deliver new features and improvements across the mobile experience. Key responsibilities include: Managing and prioritising the app product backlog Working with development teams to deliver new features, enhancements and fixes Translating business requirements into user stories and acceptance criteria Supporting roadmap planning and sprint delivery activities Collaborating with UX and design teams to improve customer journeys Coordinating app releases across iOS and Android platforms Using customer insight and analytics to identify opportunities for improvement Supporting A/B testing and experimentation initiatives Monitoring app performance and key customer engagement metrics Working closely with Ecommerce, Marketing and Trading teams to support business objectives What We're Looking For Experience as a Product Owner, Product Manager or similar role Experience working on mobile apps, digital products or ecommerce platforms Strong understanding of Agile delivery environments Experience managing product backlogs and writing user stories Data-driven approach to product decision making Strong stakeholder management and communication skills Understanding of customer journeys and digital user experiences Ability to balance commercial priorities with customer needs Why Join? Opportunity to own a key customer-facing product High visibility role across Product, Technology and Ecommerce Work within a collaborative and growing digital team Influence product direction and customer experience Excellent opportunity to develop your product career If you're looking for a role where you can help shape digital experiences and make a genuine impact on both customers and the business, we'd love to hear from you. Apply today with your most up-to-date CV. BH36303

Systems & Scalability - Luxury Timepieces - Operational Leadership London Rare watches. Scaling energy. Luxury standards. Ready to step into a hands-on operational leadership role inside one of the UK s most exciting luxury watch trading businesses? We re looking for a highly organised, systems-driven operator to help scale a fast-growing business specialising in rare and luxury Swiss timepieces including Rolex, Patek Philippe, Audemars Piguet, Richard Mille, FP Journe and more. This is a rare opportunity for someone who genuinely lives and breathes watches and understands that behind every exceptional luxury business sits exceptional operational discipline. You ll join a close-knit, ambitious team operating with start-up energy, high standards and a genuine passion for excellence, detail and growth. If you re the kind of person who can t leave a broken system unfixed, thrives on accountability and takes genuine pride in making things run flawlessly, this role could genuinely become the best career move you ve ever made. The Role at a Glance: Digital/Business Operations Manager Hatton Garden, London £42,000 - £46,000 Base Salary Up to £60,000 OTE (Based on KPI, Performance & Growth Bonuses) Plus Work Trips, Team Events, Industry Experiences & More Full Time - Permanent Company: Fast-scaling luxury watch trading business Sector: Luxury Timepieces High-End Trading Swiss Watches Culture: Entrepreneurial Detail-Obsessed High-Performance Work Hard, Play Hard Your Background / Skills: Operations, Systems Improvement, SOPs, CRM, Team Accountability, Luxury Goods, Process Improvement, SME Operations, AI & Automation, KPI Management Tech Stack: Asana, HubSpot, Manage Luxury, Missive, AI Tools & Automation Platforms Who we are: We buy and sell some of the world s rarest and most desirable luxury timepieces. From Rolex and Patek Philippe through to Audemars Piguet, Richard Mille and FP Journe, we operate within one of the most exciting and fast-moving sectors in luxury goods. But this isn t a traditional luxury business. We combine scaling energy with luxury brand standards. The business is scaling rapidly, the ambitions are huge, and the team is built around people who genuinely care about excellence, accountability and building something meaningful together. We re small, agile and obsessed with doing things properly. Everyone owns their work. Everyone contributes. Everyone helps build the business. Ready to help scale something exceptional? The Opportunity: This is a hands-on Operations Manager role where you ll own the operational engine of the business while helping translate the founder s vision into structured team execution. This is not a traditional customer service or corporate operations role. This role sits at the centre of buying, selling, operational coordination, systems management and team accountability across a fast-moving luxury trading environment. You ll help ensure the business runs smoothly, efficiently and professionally while continuously identifying opportunities to improve systems, workflows and productivity. There is currently no large operational team beneath you. This is a role for someone who executes as well as oversees, takes ownership naturally and enjoys building operational structure from the ground up. The right person will bring maturity, calm communication, operational confidence and a genuine passion for watches and luxury craftsmanship. What your day might look like: • Owning and optimising operational systems across the business • Building, documenting and continuously improving SOPs and workflows • Managing operational processes across stock, listings, invoicing and compliance • Translating founder strategy into clear operational execution for the wider team • Holding team accountability around KPIs, deadlines and delivery standards • Supporting operational reporting and business visibility for leadership • Identifying inefficiencies and implementing process improvements • Driving productivity gains through systems, automation and AI-enabled workflows • Supporting CRM management, marketing operations and client interaction processes • Managing operational detail and ensuring nothing falls through the cracks • Helping scale operational infrastructure as the business grows • Working closely with leadership to support growth initiatives and commercial execution About You: • Proven experience within a start-up, SME or scaling business environment • Demonstrable experience building or improving systems and operational processes • Genuine passion for luxury watches and timepieces • Highly organised, process-driven and detail obsessed • Calm, composed and confident under pressure • Strong communication skills with the ability to align teams around execution • Experience managing team accountability and operational performance • Comfortable operating hands-on within fast-paced businesses • AI-savvy with strong interest in automation and operational efficiency • Experience using CRM systems such as HubSpot beneficial • Commercially aware with strong common sense and operational judgement • Professional, discreet and mature approach suited to luxury clientele and environments • Comfortable working flexibly when needed inside a high-growth business Non-Negotiables: • Obsessed by systems and efficiency - you must be able to demonstrate a system or process you personally built or improved • Genuine enthusiasm for watches and luxury timepieces • Start-up or SME experience where you helped create structure rather than inherit it • Strong ownership mentality and accountability • Clean DBS record required Who this role is NOT for: • Someone who only thrives inside large corporate structures • People who see execution or admin as beneath them • Anyone unable to work hands-on when the business needs it • Someone who views watches as simply another product category Why Join? • Rare opportunity to join a scaling luxury watch business at an exciting growth stage • Work inside one of the world s most passionate luxury product industries • Genuine operational ownership and influence • High-autonomy role with visible impact • Strong earning potential linked to growth and performance • Close-knit, ambitious and energetic team culture • Opportunity to help build operational systems from the ground up • Work alongside people genuinely obsessed with excellence and watches This is more than an operations role. It s an opportunity to help build a business that aims to become a recognised leader within the global luxury watch market. If you genuinely love watches, thrive in fast-moving environments and take pride in building operational excellence, we d love to hear from you. Apply now. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Global Ecommerce Trading Manager Luxury Retail Omnichannel Trading Global Ecommerce Growth Hybrid Role A rare opportunity has arisen for a commercially driven and digitally focused Global Ecommerce Trading Manager to join one of Britain's most iconic luxury brands click apply for full job details

Global Ecommerce Trading Manager Luxury Retail Omnichannel Trading Global Ecommerce Growth Hybrid Role A rare opportunity has arisen for a commercially driven and digitally focused Global Ecommerce Trading Manager to join one of Britain's most iconic luxury brands click apply for full job details

Our client provide domestic and International cross border e-commerce and mail solutions to businesses worldwide. As an autonomous broker, they handle domestic and international deliveries and European returns across their postal and commercial networks. By working with local home delivery specialists, they also provide the best last-mile experience available. Due to expansion they are now looking for a new Business Development Manager or Senior Business Development Manager depending on experience, from an International eCommerce cross-border specialist background with a basic salary which can range from 50,000 to 60,000 plus commission, car alllowance and other benefits DOE Idealy they are looking for candidates who are North West based, but as a National role, other areas across the UK will also be considered Goal of the position - Responsible for the generation of new business nationally as designated by Commercial Director & National Sales Manager (New Business). - Working with other members of the Sales team to maximise revenue growth and profit margin. - To introduce the Company's products and services to potential customers through telephone calling, trade shows or personal visits within an agreed call cycle. Sales - To identify, research, investigate and close new accounts throughout UK & Ireland - To build pipeline of potential clients. Details Including expected spend levels and any competitor information to be recorded on relevant system. - Work effectively within the sales team to maximise sales opportunities. - To make qualified visits to prospective and existing customers using effective route planning and time management. - To manage key accounts effectively and record all contact/information on relevant system. - To provide customers with timely and relevant information about the client's services. - Proactively provide customers with accurate information, enabling them to access services at the earliest opportunity, with maximum ease. - Present a professional image of the company to all at all times and develop and maintain relationship with prospective and existing customers. - Develop and maintain effective relationship with other sales team members, other departments and management. - Ensure all sales procedures are followed at all times - Ensure customer agreements/tariffs are signed before trading begins, and that accurate rates have been communicated to the Finance Department. - Ensure all corporate standards are met. Expertise - Minimum GCSE level in English and Maths or equivalent - Proven sales experience and performance in International Cross Border / E-Commerce Solutions - Able to find and close business - Excellent knowledge of sales procedures - Experience of CRM systems - Knowledge of health and safety issues relating to job - Excellent Microsoft skills, Word, Excel, PowerPoint - Excellent communicator both in person and by telephone - Holder of clean current driving licence (minimum 1 year) - Good geographical knowledge - Self-starter - Result oriented - Flexible and adaptable - Good team worker and able to work on own initiative - Able to prioritise own work, and work without supervision - Diplomatic and resourceful - Planner and organiser

Freightserve recruitment are looking for an experienced Operations Manager who is experienced within eCommerce. The company are a busy fast growing company. Job Description:- We're looking for a motivated and capable Senior Operations Manager to join our team and help deliver outstanding results in this area of the business. You'll contribute to the success by bringing expertise, commitment, and a focus on delivering high-quality outcomes. This is a role for someone who enjoys responsibility, has strong communication and problem-solving skills, thrives in a fast-moving environment, has a data driven and analytical approach and is ready to make a meaningful impact in an organization that is passionate about its core values and customer excellence. Working with stakeholders across the business the Senior Operations Manager has overall responsibility for Operations including Planning, Warehouse P&L, Warehouse Health & KPI's, Airfreight, Aviation Security, Compliance, Transport, Export & Import Clearance, H&S, Disaster Recovery and Continuous Improvement & Best Practice. Duties- Overall responsibility for operations ensuring that processes run efficiently and effectively Be the Voice of Operations and the Operations Champion throughout the business Responsibility for operational planning using a data driven and analytical approach Manage, lead, train and mentor cross functional direct reports (Warehouse Manager, Logistics Manager and Compliance & Aviation Security Manager) whilst having overall responsibility for the wider Operations Team Responsibility for the operations budget & operations/warehouse P&L Responsibility for driving improvements, best practice and operational excellence Develop & implement operational strategies and SOP's Responsibility for warehouse health, procurement, KPI's and operational performance Responsibility for always ensuring compliance with regulations and health & safety standards Overall responsibility for relationships with regulatory bodies and external consultants i.e. CAA, HMRC (Border Force, MOU, Trading Standards etc), Traffic Commissioner Responsibility for disaster recovery planning which is regularly reviewed and tested All candidates must have previous experience working for an Interntional eCommerce Cross-Border Delivery solutions business As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Duties: Maintaining and uploading product pricing for new products via online platforms Administering online promotions including retail and invoice pricing Implementing promotions, monitoring and updating brand promotional calendars, submitting promotion details to channels, collating promotional data Liaising with retail contacts to ensure new product listings and promotions are progressed to live status on the agreed dates Updating daily channel performance reports Maintaining inventory databases and aiding with intake planning Monitoring channel health, including product activation's, stock levels, run rates Highlighting any issues to the Trading Manager Administering Amazon FBA stock replenishment's by working with the operations team to ensure efficient flow of stock into the Amazon channel Monitoring and collating data on returns and daily dispatch volumes Skills: Excellent level of arithmetic Confident in use of Microsoft Excel Experience in ecommerce is a significant advantage The ability to operate as part of a team Self-motivated with the ability to succeed in a varied, fast paced environment. Commercial acumen with the ability to see the bigger picture. Integrity of the highest level (INDPERM)

Quest Search & Selection are currently recruiting for an Assistant eCommerce Manager. In this role you will play a key role in delivering online campaigns and promotions whilst working on the daily trading & optimising of the website. The business is a leading international fashion & lifestyle retailer that compromises of a multi-channel offer, which is available in-store & via 3rd parties and online. This role is ideal for someone who thrives in a results-driven environment and is eager to grow their digital retail career. Role and Responsibilities of this an Assistant eCommerce Manager role: Lead the daily trading operations of the platforms, ensuring performance aligns with business goals and seasonal trends. Focus on driving sales, enhancing conversion, and maximising performance across key KPIs. Analyse trading data across daily, weekly, monthly, and annual timeframes, identifying key business drivers and recommending strategic actions to meet sales and profitability targets. Monitor competitor activity and customer behaviour to support a commercially driven approach to homeware assortment and promotions. Take ownership of campaign and promotional planning, ensuring critical paths are managed from concept to execution. Oversee the quality and performance of product content on the site Qualifications Required for this an Assistant eCommerce Manager role: Proven experience (minimum 1-4 years +) in a digital trading, merchandising or ecommerce role within a retail or consumer-facing (B2C) environment. Proficiency with ecommerce platforms; experience with Hybris ior similar s desirable. Strong analytical mindset with advanced skills in reporting tools including Google Analytics, Contentsquare, and Excel. Has understanding of SEO, online merchandising, and digital performance metrics. Experience managing or mentoring junior team members whether an intern or coordinator is desirable but not essential. Benefits of this Assistant eCommerce Manager role: Head officed based 4 days and 1-day WFH Subsidised café Discount across all group Contributory pension LTIP Bonus & monthly incentives This is a great opportunity for someone to move their career to join a well renowned retailer in their specialist field. If you feel like you have the qualifications for this position, please apply with your updated CV today quoting the reference no JO-47. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy. We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.