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Job Role: Regional Manager Salary: £42,205 per year Hours: 37.5 hours per week Contract type: Permanent Location: Southwest, covering Exeter, Somerset and Dorset Additional information: Valid driver's license and access to own vehicle business insurance will be required for roles involving travel for work. Patriciate in an out-of-hours on-call rota. Travel across the Southwest region with projects across Exeter, Somerset and Dorset. While we d ideally like candidates based in Somerset, we re open to considering applicants located in Dorset and Exeter. About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we re looking for! About the Role: As a Regional Manager at Julian House , you ll play a vital leadership role in tackling homelessness and changing lives for the better. You ll lead and support a portfolio of frontline services, empowering Service Managers and teams to deliver compassionate, high quality support that enables people to rebuild their lives with dignity and purpose. As part of our Senior Operational Team , you ll help shape strategy, drive continuous improvement, and embed our values across everything we do. You ll bring thoughtful leadership, resilience, and creativity championing innovation while ensuring services remain safe, effective, and person centred. You ll have oversight of Outreach and Supported Housing services across Exeter, Weymouth, and parts of Somerset , supporting teams who work every day with people experiencing, or at risk of, homelessness. Through your leadership, you ll strengthen services, nurture talent, and help create sustainable pathways out of homelessness for individuals and communities. What you ll be doing: Lead and inspire Service Managers , providing oversight across multiple projects and driving continuous improvement to ensure services thrive within Psychologically Informed Environments (PIE) . Oversee the day to day delivery of outreach, support, and accommodation services, fostering a culture of accountability, quality, and excellence. Drive performance and impact through robust KPI reporting, using accurate data and high quality analysis to identify gaps, implement action plans, and support service improvement. Build and maintain strong partnerships , working collaboratively with internal teams and key external stakeholders, including local authorities, probation services, and commissioners. Participate in the senior management on call rota , providing leadership oversight and back up support to local on call teams when required. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. What we re looking for: Full driving licence and access to own car for work purposes. Previous experience of managing services and teams across different locations. Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Julian House charity shop A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you ll be doing, you ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!

RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Team Manager - Safer Accommodation & Response to Complexity (R2C) Location: Nottingham - Women's Aid premises, including co-location with statutory partners and community settings Hours: 30 hours per week Contract: 6 month temporary to Permanent Salary: 25,855.14 About the Role We are seeking an experienced and passionate Domestic Abuse specialist to join our leadership team as a Team Manager within our Safer Accommodation and Response to Complexity (R2C) services. This is a key leadership role responsible for managing a team delivering high-quality, trauma-informed, and survivor-centred support to women and children affected by domestic abuse. You will play a vital role in ensuring service excellence, supporting staff development, and shaping innovative responses to complex needs. This is an exciting opportunity for someone who thrives in a fast-paced environment and is committed to making a meaningful difference in the lives of survivors. Key Responsibilities Service Management & Delivery Lead the delivery of high-quality, survivor-focused services across varying risk levels Ensure compliance with contracts, policies, and national standards Oversee risk management and safeguarding practices for both survivors and staff Contribute to service development aligned with strategic priorities Team Leadership & Development Line manage and support Survivor Advocacy Support Workers Lead recruitment, supervision, and performance management Facilitate team meetings, case reviews, and reflective practice Foster a positive, inclusive, and high-performing team culture Strategic & Partnership Working Build strong relationships with statutory and community partners Represent the service at multi-agency forums Contribute to service design, development, and future funding opportunities Promote accessibility and engagement with underrepresented communities Monitoring, Quality & Compliance Oversee data collection, reporting, and service evaluation Lead on audits and quality assurance processes Ensure GDPR and data protection compliance across the team Health, Safety & Safeguarding Act as Health and Safety lead for the service Ensure adherence to safeguarding, equality, and diversity policies Maintain up-to-date knowledge of legislation and best practice About You We are looking for a confident and compassionate leader with: Experience Managing teams within domestic abuse or voluntary sector services Supporting survivors with complex needs and crisis intervention Safeguarding, risk assessment (e.g. DASH), and case management Multi-agency working and advocacy Working with marginalised and minoritised communities Knowledge Strong understanding of domestic abuse, housing, welfare, and safeguarding Familiarity with MARAC processes and trauma-informed practice Awareness of systemic barriers faced by diverse communities Understanding of quality assurance and contract compliance Skills Strong leadership and team development capability Excellent communication, organisational, and report-writing skills Ability to manage competing priorities and complex service delivery Empathetic, non-judgemental, and survivor-focused approach Qualifications Relevant qualification (e.g. IDVA, social work, or management) or equivalent experience Willingness to undertake further training if required Additional Information This role is subject to a 6-month probation period Enhanced DBS check required You must be able to travel across service locations This post is open to women only under the Equality Act 2010, Schedule 9, Part 1 Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.

Support Worker - Waveney Area £27,234.89 per year 38 hours per week; Permanent Work Pattern: 9:30am - 5pm Monday - Friday Ref: LP018 Are you passionate about making a difference in people's lives? Do you have a caring nature and a desire to support others when they need it most? If so, we'd love to hear from you! Posts restricted to females only. Schedule 9 (part 1) of the Equality Act 2010 applies. Due to the remote location of the service, a full driving licence is essential. You will be part of the team delivering our Domestic Abuse Services which include safe accommodation services (refuge) and community-based services (early help and outreach), ensuring that our customers receive an excellent level of support that uses a strengths-based and trauma informed approach and centered around their aims and aspirations. You will work alongside our customers to ensure that they feel safe, happy with the service they are receiving and have the widest opportunities available to them to enhance their lives and improve their safety and wellbeing. About you: You will be central to ensuring that our customers have an outcomes-based safety and support plan in place that meets their aims and aspirations. You will support our customers to manage risk and take positive risks to enhance their well-being working alongside other support agencies to ensure a holistic approach. You will be involved in referrals, risk assessing and supporting the team to ensure that our customers, colleagues, and our buildings are safe by adhering to good practice, legislation and safeguarding procedures. You will be actively engaging with our customers and wider stakeholders to ensure that the service thrives and delivers to our best ability. You will support our customers to link into the local community, to gain new networks and opportunities through volunteering, training and work. You will be a strong advocate for our customers through getting to know them and recognising them as experts through their lived experiences. Our ideal candidate will: Be a strong advocate for our customers through getting to know them and recognising what they have experienced. Have relevant experience within this field of work. Be able to deal with often difficult and complex situations. Work alongside vulnerable customers. Support and safety planning experience. More benefits of joining : When you join Orwell, you become part of a values driven team that puts people first. You'll also enjoy a range of benefits designed to help you feel valued, supported, and able to thrive, including: 22 days annual leave (pro rata) Please note that bank holiday work will be required as part of this role. Buy/ sell annual leave. Cashback Health plan. Free DBS checks. Access to Blue Light Card - membership fees apply. Ongoing training and development & opportunities to progress in your role through the Orwell Academy. Wellbeing programme. Reward and recognition awards. Person Specification: GCSE Maths and English (Grade 9-4 / A-C or equivalent) A full driving licence is essential. Interview Date: To be confirmed Before applying Orwell is committed to safeguarding and safer employment and the principles of empowerment. Please notice Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC). The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more. Apply with Confidence Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all. We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for. We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling or emailing . Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - to the processing of your data as part of this application. For more information and career guidance, check our career hub.

Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

Anti-Social Behaviour (ASB) Caseworker Location: Remote, Herefordshire, Gloucestershire Salary: £35,000 per annum Vacancy Type: Full Time Here at the organisation. they are seeking an Anti-Social Behaviour (ASB) Caseworker - someone to take ownership of casework from start to finish of the process ensuring their ASB Customer Commitments are understood and delivered. This is an exciting role within their Customer Experience (CX) directorate. You'll provide customers with a customer journey that is efficient in terms of delivering resolution and next steps, showing sophisticated influencing and negotiation skills and prepare and present cases at court to an excellent standard. You'll be responsive to changing customer needs and be human by being compassionate, managing challenging conversations with customers who may be experiencing hate crime, domestic abuse, current and past trauma, complex financial issues and a range of complex experiences. Collaboration with their partners in the Police, Local Authority, Mental Health Services; as well as their external mediation and legal services partners is essential to the success of the role. Legal action is often a last resort in their ASB casework, and they always look to find creative solutions to resolve their cases. In the cases where legal action is deemed proportionate, you'll be required to prepare and present legal cases in court. So, experience of this is ideal. You'll also be working closely with their external legal services partners to ensure they get the right outcomes. They will, however, be giving comprehensive training to ensure that all their ASB Caseworkers are equipped to get the best possible results for their customers. You'll also be required to travel to court hearings as part of your role as well as carry out other visits to their customers and communities when required. As part of a national team, you'll also be asked to take part in their duty processes to ensure they effectively triage their cases. Using data and behavioural insights to propose service innovations and be an active part of delivering change, you'll be committed to developing your professional knowledge and expertise in terms of ASB in critical specialist areas and you'll build customer confidence in digital channels and demonstrate your own personal commitment to using new digital tools for delivering an excellent customer service. The ideal candidate will have: Experience of managing anti-social behaviour cases. Experience of developing and working in partnership with external stakeholders. Understanding of the law and relevant legislation around managing housing, anti-social behaviour and safeguarding. Experience of using the Harm based approach to ASB triage. Experience of safeguarding and managing cases involving people who may have a range of specialist and complex needs. An outstanding high level of communication skills demonstrating an ability to positively influence and negotiate outcomes. Skills in adopting new digital solutions and innovations and experience of delivering change. Experience of partnership working to meet the needs of customers, complex multi-agency relationships. Experience of preparing complex case files for court and presenting cases in the civil or criminal courts Ability to effectively problem-solve and find innovative solutions for customers Ability to prioritise and manage a complex case load Experience of using mediation or conflict resolution services Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.

Anti-Social Behaviour (ASB) Caseworker Location: Remote, Herefordshire, Gloucestershire Salary: £35,000 per annum Vacancy Type: Full Time Here at Stonewater, we are seeking an Anti-Social Behaviour (ASB) Caseworker someone to take ownership of casework from start to finish of the process ensuring our ASB Customer Commitments are understood and delivered. This is an exciting role within our Customer Experience (CX) directorate. You ll provide customers with a customer journey that is efficient in terms of delivering resolution and next steps, showing sophisticated influencing and negotiation skills and prepare and present cases at court to an excellent standard. You ll be responsive to changing customer needs and be human by being compassionate, managing challenging conversations with customers who may be experiencing hate crime, domestic abuse, current and past trauma, complex financial issues and a range of complex experiences. Collaboration with our partners in the Police, Local Authority, Mental Health Services; as well as our external mediation and legal services partners is essential to the success of the role. Legal action is often a last resort in our ASB casework, and we always look to find creative solutions to resolve our cases. In the cases where legal action is deemed proportionate, you ll be required to prepare and present legal cases in court. So, experience of this is ideal. You ll also be working closely with our external legal services partners to ensure we get the right outcomes. We will, however, be giving comprehensive training to ensure that all our ASB Caseworkers are equipped to get the best possible results for our customers. You ll also be required to travel to court hearings as part of your role as well as carry out other visits to our customers and communities when required. As part of a national team, you ll also be asked to take part in our duty processes to ensure we effectively triage our cases. Using data and behavioural insights to propose service innovations and be an active part of delivering change, you ll be committed to developing your professional knowledge and expertise in terms of ASB in critical specialist areas and you ll build customer confidence in digital channels and demonstrate your own personal commitment to using new digital tools for delivering an excellent customer service. The ideal candidate will have: Experience of managing anti-social behaviour cases. Experience of developing and working in partnership with external stakeholders. Understanding of the law and relevant legislation around managing housing, anti-social behaviour and safeguarding. Experience of using the Harm based approach to ASB triage. Experience of safeguarding and managing cases involving people who may have a range of specialist and complex needs. An outstanding high level of communication skills demonstrating an ability to positively influence and negotiate outcomes. Skills in adopting new digital solutions and innovations and experience of delivering change. Experience of partnership working to meet the needs of customers, complex multi-agency relationships. Experience of preparing complex case files for court and presenting cases in the civil or criminal courts Ability to effectively problem-solve and find innovative solutions for customers Ability to prioritise and manage a complex case load Experience of using mediation or conflict resolution services Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.