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Desktop Engineer - SC Cleared Rate: 300 - 320 a day Clearance: Current SC Clearance is required IR35: Inside IR35 Location: Barrow in Furness You will join a global IT Consultancy delivering supporting a diverse portfolio of high-profile clients working within the public sector. What You Will Do: Execute assigned desktop support tasks efficiently within specified deadlines Support project initiatives alongside internal and external project managers Perform Network Service Requests (NSR) tasks in accordance with established timelines Provide outstanding customer service, demonstrating strong communication skills Maintain and troubleshoot Windows environments, including builds, configurations, and registry settings Deploy and manage operating systems and applications using SCCM Support security protocols, including disk encryption with BitLocker, NTFS permissions, and shared folder security Assist with email client configurations, MS Outlook, and instant messaging tools like Skype for Business Contribute to automation processes using scripting languages such as PowerShell, VBScript, and Batch Files Engage with overall IT security practices, ensuring compliance and operational integrity Collaborate within an ITSM framework, utilizing ServiceNow for incident and change management Required Skills & Experience: Proven experience with Ivanti Device Application Control (IDAC) and/or Microsoft Defender Strong knowledge of Microsoft Windows operating systems (Windows 7 & Windows 10), including deployment, build, and configuration Hands-on experience with SCCM, including OS deployment, application management, and monitoring Scripting skills in PowerShell, VBScript, or Batch Files for automation tasks (beneficial) Understanding of disk encryption technologies like BitLocker, as well as NTFS permissions and shared folder security Familiarity with Microsoft Exchange, MS Outlook configuration, and workplace communication tools Experience with ITSM platforms such as ServiceNow