5 jobs found

Customer Services Coordinator - 12 Month FTC About the role At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Customer Services Coordinator to join our Customer Services team in the South West region on a fixed term contract until April 2027. The main duties of the role are to support the customer services department with key administrative duties working alongside the co ordination role. Responsibilities Issue Miller documentation as and when required or requested to assist the homeowner in the use and understanding of their new home Deal effectively and within charter timescales all incoming communications such as telephone calls, messages, emails and texts. Record on the system in a timely manner Act professionally, courteously and with dignity and control at all times with customers, internal colleagues, external colleagues and subcontractors alike to uphold the core values of the business, in a pressurised environment Ensure accurate and speedy data input into the customer service operating system Requirements Experience working in a customer services role Ability to provide concise and accurate written or numerical reports when required Confident communicator both verbally and written Computer literate (especially Word & Excel) with good administrative skills essential What We Offer Competitive basic salary 26 days annual leave + public holidays + your birthday off Opportunity to earn 10% bonus Company contribute 6.5% to your pension, plus other benefits

A residential construction company in Hounslow seeks a Customer Services Coordinator on a 12-month fixed term contract. The role involves supporting customer services by managing documentation, handling communications, and ensuring accurate data entry. Candidates should possess customer service experience, strong communication skills, and proficiency in Word and Excel. Benefits include 26 days of annual leave, a 10% bonus opportunity, and a pension contribution of 6.5%.

HEAT NETWORK COORDINATOR Rendall & Rittner • £Competitive, • Hybrid • 12 Month FTC ROLE OVERVIEW We are looking for a Heat Network Coordinator to support the effective delivery, management and compliance of heat network services across our residential portfolio. Working closely with the Heat Network Manager, you'll play a key role in ensuring communal and district heating systems operate efficiently, safely and in line with current and emerging UK regulation. This is an excellent opportunity to build specialist expertise in a growing and highly regulated area, while contributing to the organisation's readiness for future Ofgem-led compliance and unlocking commercial opportunities within heat networks. ROLE EXPECTATIONS This is a varied and evolving role requiring strong organisation, attention to detail and the ability to work across operational, technical and regulatory areas. You'll support day-to-day network performance, manage data and documentation, coordinate stakeholders and contribute to compliance readiness. You'll need to be comfortable working with both technical and non-technical information, ensuring accuracy, consistency and clear communication at all times. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: Heat network systems across the portfolio are well monitored, efficient and compliant Regulatory requirements are understood, tracked and proactively implemented Data, records and reporting are accurate, structured and reliable Contractors and stakeholders are effectively coordinated Clients and residents receive clear, timely and professional support HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Supporting the day-to-day management of communal and district heat networks Monitoring system performance, energy usage and efficiency Coordinating with clients, contractors and technical consultants Supporting metering, billing and data collection processes Maintaining records including asset registers, compliance and technical documentation Assisting with regulatory compliance and preparation for future Ofgem requirements Collecting and analysing performance data and supporting reporting Coordinating maintenance, upgrades and remedial works Supporting procurement and contractor management processes Assisting with resident and client queries, communications and complaints Supporting audits, inspections and regulatory reviews You'll work from home, with occasional travel to residential developments visits as required, trusted to manage your time and priorities effectively. There is a requirement within during the probationary period for weekly attendance to the London office. WHO THIS ROLE IS FOR This role suits someone who: Is highly organised with strong administrative capability Has an interest in energy, sustainability or building services Can interpret technical or regulatory information with confidence Enjoys working with data and improving performance Communicates clearly with a wide range of stakeholders Takes pride in accuracy, compliance and continuous improvement EXPERIENCE THAT HELPS Experience in property management, utilities, energy or building services Understanding of communal or district heat networks Knowledge of UK heat network regulation (desirable) Experience managing data, compliance or technical records Experience working with contractors or service providers Proficiency in Microsoft Office Qualifications (desirable): Degree or qualification in energy, engineering, building services, sustainability or property WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus Home-based working with portfolio travel 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

Technical Sales Coordinator - 12 Month FTC - £28,000-£30,000 Your new company You will be working for a manufacturing business that is based in London but have a small team of Sales Coordinators based in Stoke-on-Trent. This business has reported record growth in the last two years and are planning to continue its success throughout the next twelve months. Your new role The role of Technical Sales Co-ordinator provides exceptional customer service to our clients, managing the administrative flow between client, sales, and the final order. They have a full knowledge of product and processes and liaise with all functions across the business. Prepare quotations and pricing for clientsCheck product pricing and liaise with factoriesSupport the sales managers with administrationLiaise with clients and help with enquiriesEnsure client orders have all necessary informationLiaise with factories for any technical queriesProcess client ordersCheck stock levelsSend PO's to factoriesDaily accuracy checks What you'll need to succeed Experience in a similar fast-paced environment is essential to be considered for this role. You must be comfortable liaising with clients and colleagues via phone, not just email. Confidence - positive, have awareness, ready to face challengesInitiative - start actions, self-starter, able to solve problems.Sociability - possess the necessary skills to interact effectively with stakeholders.Diligence - show a keen attention to detail.Adaptability - curious and versatile, flexible, and able to adjust to changes, seek opportunities, team player, emotionally intelligent, What you'll get in return This role is a 12-month maternity cover role with the opportunity to be extended, depending on how the business performs at that time. You will be based in Hanley and the role requires somebody to be on site full-time. There is no hybrid working in this role. The salary ranges from £28,000-£30,000 depending on experience. Standard working hours are 9:00-17:30, Monday to Friday. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #