Tax Advisor Team Leader Based in Hinckley 5 days on site Paying up to 55k DOE We are recruiting on behalf of a well-established professional services organisation that continues to expand as demand for its advisory services grows. As part of this growth, an opportunity has arisen for an experienced Tax Advisory Team Leader to lead a technical advice team while continuing to provide high-quality advisory support to clients. This role combines operational leadership with hands-on technical expertise. You will guide and develop a team of advisors, ensuring consistent, accurate advice is delivered to customers while maintaining strong performance against service levels and KPIs. At the same time, you will remain actively involved in handling complex technical queries by phone and email. The Role As Tax Advisory Team Leader, you will oversee the day-to-day operation of the advisory team, ensuring workloads are managed effectively and that customers receive clear, practical tax guidance. Working closely with fellow Team Leaders and the Head of Advice, you will support the ongoing technical development of the team and contribute to improvements in service delivery and internal processes. You will also play a key role in monitoring performance, identifying development needs, and fostering a collaborative and supportive team environment. Key Responsibilities Provide expert tax advice to customers via telephone and email, particularly on complex or escalated queries. Lead and support a team of advisors, providing guidance, coaching, and regular feedback. Allocate and manage workflow to ensure service levels and customer expectations are met. Monitor performance metrics. Conduct call monitoring in line with quality standards and deliver structured coaching and feedback. Work with workforce planning and demand teams to support productivity and service delivery. Identify technical training needs and plan development activity against the team skills matrix. What We're Looking For Strong technical tax knowledge with the ability to handle complex advisory queries. Experience leading or mentoring a team within a technical advisory or professional services environment. Confidence in managing workloads and allocating tasks to meet service demand. A collaborative approach and the ability to build a positive team culture. 51269CH INDHIN The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jun 12, 2026
Full time
Tax Advisor Team Leader Based in Hinckley 5 days on site Paying up to 55k DOE We are recruiting on behalf of a well-established professional services organisation that continues to expand as demand for its advisory services grows. As part of this growth, an opportunity has arisen for an experienced Tax Advisory Team Leader to lead a technical advice team while continuing to provide high-quality advisory support to clients. This role combines operational leadership with hands-on technical expertise. You will guide and develop a team of advisors, ensuring consistent, accurate advice is delivered to customers while maintaining strong performance against service levels and KPIs. At the same time, you will remain actively involved in handling complex technical queries by phone and email. The Role As Tax Advisory Team Leader, you will oversee the day-to-day operation of the advisory team, ensuring workloads are managed effectively and that customers receive clear, practical tax guidance. Working closely with fellow Team Leaders and the Head of Advice, you will support the ongoing technical development of the team and contribute to improvements in service delivery and internal processes. You will also play a key role in monitoring performance, identifying development needs, and fostering a collaborative and supportive team environment. Key Responsibilities Provide expert tax advice to customers via telephone and email, particularly on complex or escalated queries. Lead and support a team of advisors, providing guidance, coaching, and regular feedback. Allocate and manage workflow to ensure service levels and customer expectations are met. Monitor performance metrics. Conduct call monitoring in line with quality standards and deliver structured coaching and feedback. Work with workforce planning and demand teams to support productivity and service delivery. Identify technical training needs and plan development activity against the team skills matrix. What We're Looking For Strong technical tax knowledge with the ability to handle complex advisory queries. Experience leading or mentoring a team within a technical advisory or professional services environment. Confidence in managing workloads and allocating tasks to meet service demand. A collaborative approach and the ability to build a positive team culture. 51269CH INDHIN The Portfolio Group are acting on behalf of our client in recruiting for this position.
Parts Adviser Location: Carryduff Salary: Competitive Job Type: Full-time About the Role We have an exciting opportunity for a Parts Adviser to support both workshop operations and external customers by identifying, sourcing, and supplying the correct parts quickly and efficiently. You will play a key role in ensuring parts availability, helping to minimise vehicle downtime and maintain high service standards. Key Responsibilities Provide excellent customer service both face-to-face and over the phone Handle parts enquiries from workshop technicians and external customers Identify and supply parts using manufacturer systems Order parts from manufacturers and approved suppliers Receive deliveries and store parts correctly within the warehouse Pick and supply parts for workshop jobs Support stock control, including reporting shortages or damage Carry out regular stock checks and stock takes Follow manufacturer warranty procedures Desirable Experience & Skills Previous experience in a parts department (desirable but not essential) Strong organisational and communication skills Friendly and professional attitude Ability to work in a fast-paced environment Good computer skills Ability to work independently and as part of a team Full UK driving licence preferred (no more than 3 penalty points) If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 12, 2026
Full time
Parts Adviser Location: Carryduff Salary: Competitive Job Type: Full-time About the Role We have an exciting opportunity for a Parts Adviser to support both workshop operations and external customers by identifying, sourcing, and supplying the correct parts quickly and efficiently. You will play a key role in ensuring parts availability, helping to minimise vehicle downtime and maintain high service standards. Key Responsibilities Provide excellent customer service both face-to-face and over the phone Handle parts enquiries from workshop technicians and external customers Identify and supply parts using manufacturer systems Order parts from manufacturers and approved suppliers Receive deliveries and store parts correctly within the warehouse Pick and supply parts for workshop jobs Support stock control, including reporting shortages or damage Carry out regular stock checks and stock takes Follow manufacturer warranty procedures Desirable Experience & Skills Previous experience in a parts department (desirable but not essential) Strong organisational and communication skills Friendly and professional attitude Ability to work in a fast-paced environment Good computer skills Ability to work independently and as part of a team Full UK driving licence preferred (no more than 3 penalty points) If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Job Title: Articulate 360 Accessibility Specialist Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you an experienced eLearning designer with good Articulate 360 skills, ready to bring accessible design to important public services? This a great chance to develop your knowledge of accessibility, assistive technologies and universal design for learning, while contributing to meaningful work. The Accessibility Standards and Strategy Team plays a key role in building an inclusive culture across DWP. We support colleagues to deliver products, services and internal communications that are accessible, inclusive and fully compliant with accessibility legislation. We lead on researching documenting and sharing best practices to educate teams across DWP, while also monitoring and reporting on accessibility compliance. We are seeking an Articulate 360 Specialist to join our established team and help us continue delivering high standards of digital accessibility for both our customers and colleagues. In your first year you will benefit from a structured programme of intensive training in digital accessibility. What skills, knowledge and experience will you need? Proficient in Articulate 360, with strong expertise in Storyline and Rise. Demonstrated experience designing and developing eLearning using ADDIE, SAM, or Agile methodologies. Good understanding of digital accessibility standards and inclusive design principles. Strong written and verbal communication abilities. Highly self-motivated with excellent organisational and time management skills. You and your role You will work within the Accessibility Standards and Strategy Team, where you will be responsible for developing eLearning products as well as providing consultancy and training to support learning and development teams across the organisation. The role combines hands-on design work with advisory and training responsibilities. As part of your development, you will take part in a structured one-year programme aimed at building a strong and comprehensive understanding of digital accessibility. This will include learning about assistive technologies, accessibility standards and relevant legislation to ensure your knowledge is both current and applied effectively in your work. You will design and create high-quality engaging eLearning content with a focus on disability, accessibility and inclusion. This will involve producing learning materials that are not only informative but also accessible and inclusive for a wide range of users. A key aspect of your role will involve working closely with Learning and Development teams, offering guidance and consultancy to help them design and deliver accessible eLearning products. You will also be responsible for delivering training sessions on accessibility in eLearning to help build capability across teams. Additionally, you will create and deliver training on developing accessible content using tools such as Storyline, Rise and other multimedia platforms, while also testing digital learning products using assistive technologies. As part of the role you will also occasionally travel to different locations to support business needs with journeys - typically within a reasonable distance and planned well in advance. Details. Wages. Perks. Location: You'll join us in your choice of our brilliant sites in Birmingham, Dundee, Falkirk, Blackpool, Glasgow, Leeds, Manchester, Newcastle-upon-Tyne, Plymouth, Sheffield, Sunderland, Swansea or Treforest (Pontypridd). Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £11,232 per year. Holidays: A generous leave package starting at 24 days rising to 26 after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Jun 12, 2026
Full time
Job Title: Articulate 360 Accessibility Specialist Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you an experienced eLearning designer with good Articulate 360 skills, ready to bring accessible design to important public services? This a great chance to develop your knowledge of accessibility, assistive technologies and universal design for learning, while contributing to meaningful work. The Accessibility Standards and Strategy Team plays a key role in building an inclusive culture across DWP. We support colleagues to deliver products, services and internal communications that are accessible, inclusive and fully compliant with accessibility legislation. We lead on researching documenting and sharing best practices to educate teams across DWP, while also monitoring and reporting on accessibility compliance. We are seeking an Articulate 360 Specialist to join our established team and help us continue delivering high standards of digital accessibility for both our customers and colleagues. In your first year you will benefit from a structured programme of intensive training in digital accessibility. What skills, knowledge and experience will you need? Proficient in Articulate 360, with strong expertise in Storyline and Rise. Demonstrated experience designing and developing eLearning using ADDIE, SAM, or Agile methodologies. Good understanding of digital accessibility standards and inclusive design principles. Strong written and verbal communication abilities. Highly self-motivated with excellent organisational and time management skills. You and your role You will work within the Accessibility Standards and Strategy Team, where you will be responsible for developing eLearning products as well as providing consultancy and training to support learning and development teams across the organisation. The role combines hands-on design work with advisory and training responsibilities. As part of your development, you will take part in a structured one-year programme aimed at building a strong and comprehensive understanding of digital accessibility. This will include learning about assistive technologies, accessibility standards and relevant legislation to ensure your knowledge is both current and applied effectively in your work. You will design and create high-quality engaging eLearning content with a focus on disability, accessibility and inclusion. This will involve producing learning materials that are not only informative but also accessible and inclusive for a wide range of users. A key aspect of your role will involve working closely with Learning and Development teams, offering guidance and consultancy to help them design and deliver accessible eLearning products. You will also be responsible for delivering training sessions on accessibility in eLearning to help build capability across teams. Additionally, you will create and deliver training on developing accessible content using tools such as Storyline, Rise and other multimedia platforms, while also testing digital learning products using assistive technologies. As part of the role you will also occasionally travel to different locations to support business needs with journeys - typically within a reasonable distance and planned well in advance. Details. Wages. Perks. Location: You'll join us in your choice of our brilliant sites in Birmingham, Dundee, Falkirk, Blackpool, Glasgow, Leeds, Manchester, Newcastle-upon-Tyne, Plymouth, Sheffield, Sunderland, Swansea or Treforest (Pontypridd). Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £11,232 per year. Holidays: A generous leave package starting at 24 days rising to 26 after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Job Title: Articulate 360 Accessibility Specialist Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you an experienced eLearning designer with good Articulate 360 skills, ready to bring accessible design to important public services? This a great chance to develop your knowledge of accessibility, assistive technologies and universal design for learning, while contributing to meaningful work. The Accessibility Standards and Strategy Team plays a key role in building an inclusive culture across DWP. We support colleagues to deliver products, services and internal communications that are accessible, inclusive and fully compliant with accessibility legislation. We lead on researching documenting and sharing best practices to educate teams across DWP, while also monitoring and reporting on accessibility compliance. We are seeking an Articulate 360 Specialist to join our established team and help us continue delivering high standards of digital accessibility for both our customers and colleagues. In your first year you will benefit from a structured programme of intensive training in digital accessibility. What skills, knowledge and experience will you need? Proficient in Articulate 360, with strong expertise in Storyline and Rise. Demonstrated experience designing and developing eLearning using ADDIE, SAM, or Agile methodologies. Good understanding of digital accessibility standards and inclusive design principles. Strong written and verbal communication abilities. Highly self-motivated with excellent organisational and time management skills. You and your role You will work within the Accessibility Standards and Strategy Team, where you will be responsible for developing eLearning products as well as providing consultancy and training to support learning and development teams across the organisation. The role combines hands-on design work with advisory and training responsibilities. As part of your development, you will take part in a structured one-year programme aimed at building a strong and comprehensive understanding of digital accessibility. This will include learning about assistive technologies, accessibility standards and relevant legislation to ensure your knowledge is both current and applied effectively in your work. You will design and create high-quality engaging eLearning content with a focus on disability, accessibility and inclusion. This will involve producing learning materials that are not only informative but also accessible and inclusive for a wide range of users. A key aspect of your role will involve working closely with Learning and Development teams, offering guidance and consultancy to help them design and deliver accessible eLearning products. You will also be responsible for delivering training sessions on accessibility in eLearning to help build capability across teams. Additionally, you will create and deliver training on developing accessible content using tools such as Storyline, Rise and other multimedia platforms, while also testing digital learning products using assistive technologies. As part of the role you will also occasionally travel to different locations to support business needs with journeys - typically within a reasonable distance and planned well in advance. Details. Wages. Perks. Location: You'll join us in your choice of our brilliant sites in Birmingham, Dundee, Falkirk, Blackpool, Glasgow, Leeds, Manchester, Newcastle-upon-Tyne, Plymouth, Sheffield, Sunderland, Swansea or Treforest (Pontypridd). Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £11,232 per year. Holidays: A generous leave package starting at 24 days rising to 26 after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Jun 12, 2026
Full time
Job Title: Articulate 360 Accessibility Specialist Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you an experienced eLearning designer with good Articulate 360 skills, ready to bring accessible design to important public services? This a great chance to develop your knowledge of accessibility, assistive technologies and universal design for learning, while contributing to meaningful work. The Accessibility Standards and Strategy Team plays a key role in building an inclusive culture across DWP. We support colleagues to deliver products, services and internal communications that are accessible, inclusive and fully compliant with accessibility legislation. We lead on researching documenting and sharing best practices to educate teams across DWP, while also monitoring and reporting on accessibility compliance. We are seeking an Articulate 360 Specialist to join our established team and help us continue delivering high standards of digital accessibility for both our customers and colleagues. In your first year you will benefit from a structured programme of intensive training in digital accessibility. What skills, knowledge and experience will you need? Proficient in Articulate 360, with strong expertise in Storyline and Rise. Demonstrated experience designing and developing eLearning using ADDIE, SAM, or Agile methodologies. Good understanding of digital accessibility standards and inclusive design principles. Strong written and verbal communication abilities. Highly self-motivated with excellent organisational and time management skills. You and your role You will work within the Accessibility Standards and Strategy Team, where you will be responsible for developing eLearning products as well as providing consultancy and training to support learning and development teams across the organisation. The role combines hands-on design work with advisory and training responsibilities. As part of your development, you will take part in a structured one-year programme aimed at building a strong and comprehensive understanding of digital accessibility. This will include learning about assistive technologies, accessibility standards and relevant legislation to ensure your knowledge is both current and applied effectively in your work. You will design and create high-quality engaging eLearning content with a focus on disability, accessibility and inclusion. This will involve producing learning materials that are not only informative but also accessible and inclusive for a wide range of users. A key aspect of your role will involve working closely with Learning and Development teams, offering guidance and consultancy to help them design and deliver accessible eLearning products. You will also be responsible for delivering training sessions on accessibility in eLearning to help build capability across teams. Additionally, you will create and deliver training on developing accessible content using tools such as Storyline, Rise and other multimedia platforms, while also testing digital learning products using assistive technologies. As part of the role you will also occasionally travel to different locations to support business needs with journeys - typically within a reasonable distance and planned well in advance. Details. Wages. Perks. Location: You'll join us in your choice of our brilliant sites in Birmingham, Dundee, Falkirk, Blackpool, Glasgow, Leeds, Manchester, Newcastle-upon-Tyne, Plymouth, Sheffield, Sunderland, Swansea or Treforest (Pontypridd). Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £11,232 per year. Holidays: A generous leave package starting at 24 days rising to 26 after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Job Title: Articulate 360 Accessibility Specialist Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you an experienced eLearning designer with good Articulate 360 skills, ready to bring accessible design to important public services? This a great chance to develop your knowledge of accessibility, assistive technologies and universal design for learning, while contributing to meaningful work. The Accessibility Standards and Strategy Team plays a key role in building an inclusive culture across DWP. We support colleagues to deliver products, services and internal communications that are accessible, inclusive and fully compliant with accessibility legislation. We lead on researching documenting and sharing best practices to educate teams across DWP, while also monitoring and reporting on accessibility compliance. We are seeking an Articulate 360 Specialist to join our established team and help us continue delivering high standards of digital accessibility for both our customers and colleagues. In your first year you will benefit from a structured programme of intensive training in digital accessibility. What skills, knowledge and experience will you need? Proficient in Articulate 360, with strong expertise in Storyline and Rise. Demonstrated experience designing and developing eLearning using ADDIE, SAM, or Agile methodologies. Good understanding of digital accessibility standards and inclusive design principles. Strong written and verbal communication abilities. Highly self-motivated with excellent organisational and time management skills. You and your role You will work within the Accessibility Standards and Strategy Team, where you will be responsible for developing eLearning products as well as providing consultancy and training to support learning and development teams across the organisation. The role combines hands-on design work with advisory and training responsibilities. As part of your development, you will take part in a structured one-year programme aimed at building a strong and comprehensive understanding of digital accessibility. This will include learning about assistive technologies, accessibility standards and relevant legislation to ensure your knowledge is both current and applied effectively in your work. You will design and create high-quality engaging eLearning content with a focus on disability, accessibility and inclusion. This will involve producing learning materials that are not only informative but also accessible and inclusive for a wide range of users. A key aspect of your role will involve working closely with Learning and Development teams, offering guidance and consultancy to help them design and deliver accessible eLearning products. You will also be responsible for delivering training sessions on accessibility in eLearning to help build capability across teams. Additionally, you will create and deliver training on developing accessible content using tools such as Storyline, Rise and other multimedia platforms, while also testing digital learning products using assistive technologies. As part of the role you will also occasionally travel to different locations to support business needs with journeys - typically within a reasonable distance and planned well in advance. Details. Wages. Perks. Location: You'll join us in your choice of our brilliant sites in Birmingham, Dundee, Falkirk, Blackpool, Glasgow, Leeds, Manchester, Newcastle-upon-Tyne, Plymouth, Sheffield, Sunderland, Swansea or Treforest (Pontypridd). Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £11,232 per year. Holidays: A generous leave package starting at 24 days rising to 26 after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Jun 12, 2026
Full time
Job Title: Articulate 360 Accessibility Specialist Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you an experienced eLearning designer with good Articulate 360 skills, ready to bring accessible design to important public services? This a great chance to develop your knowledge of accessibility, assistive technologies and universal design for learning, while contributing to meaningful work. The Accessibility Standards and Strategy Team plays a key role in building an inclusive culture across DWP. We support colleagues to deliver products, services and internal communications that are accessible, inclusive and fully compliant with accessibility legislation. We lead on researching documenting and sharing best practices to educate teams across DWP, while also monitoring and reporting on accessibility compliance. We are seeking an Articulate 360 Specialist to join our established team and help us continue delivering high standards of digital accessibility for both our customers and colleagues. In your first year you will benefit from a structured programme of intensive training in digital accessibility. What skills, knowledge and experience will you need? Proficient in Articulate 360, with strong expertise in Storyline and Rise. Demonstrated experience designing and developing eLearning using ADDIE, SAM, or Agile methodologies. Good understanding of digital accessibility standards and inclusive design principles. Strong written and verbal communication abilities. Highly self-motivated with excellent organisational and time management skills. You and your role You will work within the Accessibility Standards and Strategy Team, where you will be responsible for developing eLearning products as well as providing consultancy and training to support learning and development teams across the organisation. The role combines hands-on design work with advisory and training responsibilities. As part of your development, you will take part in a structured one-year programme aimed at building a strong and comprehensive understanding of digital accessibility. This will include learning about assistive technologies, accessibility standards and relevant legislation to ensure your knowledge is both current and applied effectively in your work. You will design and create high-quality engaging eLearning content with a focus on disability, accessibility and inclusion. This will involve producing learning materials that are not only informative but also accessible and inclusive for a wide range of users. A key aspect of your role will involve working closely with Learning and Development teams, offering guidance and consultancy to help them design and deliver accessible eLearning products. You will also be responsible for delivering training sessions on accessibility in eLearning to help build capability across teams. Additionally, you will create and deliver training on developing accessible content using tools such as Storyline, Rise and other multimedia platforms, while also testing digital learning products using assistive technologies. As part of the role you will also occasionally travel to different locations to support business needs with journeys - typically within a reasonable distance and planned well in advance. Details. Wages. Perks. Location: You'll join us in your choice of our brilliant sites in Birmingham, Dundee, Falkirk, Blackpool, Glasgow, Leeds, Manchester, Newcastle-upon-Tyne, Plymouth, Sheffield, Sunderland, Swansea or Treforest (Pontypridd). Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £11,232 per year. Holidays: A generous leave package starting at 24 days rising to 26 after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Job Title: Articulate 360 Accessibility Specialist Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you an experienced eLearning designer with good Articulate 360 skills, ready to bring accessible design to important public services? This a great chance to develop your knowledge of accessibility, assistive technologies and universal design for learning, while contributing to meaningful work. The Accessibility Standards and Strategy Team plays a key role in building an inclusive culture across DWP. We support colleagues to deliver products, services and internal communications that are accessible, inclusive and fully compliant with accessibility legislation. We lead on researching documenting and sharing best practices to educate teams across DWP, while also monitoring and reporting on accessibility compliance. We are seeking an Articulate 360 Specialist to join our established team and help us continue delivering high standards of digital accessibility for both our customers and colleagues. In your first year you will benefit from a structured programme of intensive training in digital accessibility. What skills, knowledge and experience will you need? Proficient in Articulate 360, with strong expertise in Storyline and Rise. Demonstrated experience designing and developing eLearning using ADDIE, SAM, or Agile methodologies. Good understanding of digital accessibility standards and inclusive design principles. Strong written and verbal communication abilities. Highly self-motivated with excellent organisational and time management skills. You and your role You will work within the Accessibility Standards and Strategy Team, where you will be responsible for developing eLearning products as well as providing consultancy and training to support learning and development teams across the organisation. The role combines hands-on design work with advisory and training responsibilities. As part of your development, you will take part in a structured one-year programme aimed at building a strong and comprehensive understanding of digital accessibility. This will include learning about assistive technologies, accessibility standards and relevant legislation to ensure your knowledge is both current and applied effectively in your work. You will design and create high-quality engaging eLearning content with a focus on disability, accessibility and inclusion. This will involve producing learning materials that are not only informative but also accessible and inclusive for a wide range of users. A key aspect of your role will involve working closely with Learning and Development teams, offering guidance and consultancy to help them design and deliver accessible eLearning products. You will also be responsible for delivering training sessions on accessibility in eLearning to help build capability across teams. Additionally, you will create and deliver training on developing accessible content using tools such as Storyline, Rise and other multimedia platforms, while also testing digital learning products using assistive technologies. As part of the role you will also occasionally travel to different locations to support business needs with journeys - typically within a reasonable distance and planned well in advance. Details. Wages. Perks. Location: You'll join us in your choice of our brilliant sites in Birmingham, Dundee, Falkirk, Blackpool, Glasgow, Leeds, Manchester, Newcastle-upon-Tyne, Plymouth, Sheffield, Sunderland, Swansea or Treforest (Pontypridd). Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £11,232 per year. Holidays: A generous leave package starting at 24 days rising to 26 after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Jun 12, 2026
Full time
Job Title: Articulate 360 Accessibility Specialist Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you an experienced eLearning designer with good Articulate 360 skills, ready to bring accessible design to important public services? This a great chance to develop your knowledge of accessibility, assistive technologies and universal design for learning, while contributing to meaningful work. The Accessibility Standards and Strategy Team plays a key role in building an inclusive culture across DWP. We support colleagues to deliver products, services and internal communications that are accessible, inclusive and fully compliant with accessibility legislation. We lead on researching documenting and sharing best practices to educate teams across DWP, while also monitoring and reporting on accessibility compliance. We are seeking an Articulate 360 Specialist to join our established team and help us continue delivering high standards of digital accessibility for both our customers and colleagues. In your first year you will benefit from a structured programme of intensive training in digital accessibility. What skills, knowledge and experience will you need? Proficient in Articulate 360, with strong expertise in Storyline and Rise. Demonstrated experience designing and developing eLearning using ADDIE, SAM, or Agile methodologies. Good understanding of digital accessibility standards and inclusive design principles. Strong written and verbal communication abilities. Highly self-motivated with excellent organisational and time management skills. You and your role You will work within the Accessibility Standards and Strategy Team, where you will be responsible for developing eLearning products as well as providing consultancy and training to support learning and development teams across the organisation. The role combines hands-on design work with advisory and training responsibilities. As part of your development, you will take part in a structured one-year programme aimed at building a strong and comprehensive understanding of digital accessibility. This will include learning about assistive technologies, accessibility standards and relevant legislation to ensure your knowledge is both current and applied effectively in your work. You will design and create high-quality engaging eLearning content with a focus on disability, accessibility and inclusion. This will involve producing learning materials that are not only informative but also accessible and inclusive for a wide range of users. A key aspect of your role will involve working closely with Learning and Development teams, offering guidance and consultancy to help them design and deliver accessible eLearning products. You will also be responsible for delivering training sessions on accessibility in eLearning to help build capability across teams. Additionally, you will create and deliver training on developing accessible content using tools such as Storyline, Rise and other multimedia platforms, while also testing digital learning products using assistive technologies. As part of the role you will also occasionally travel to different locations to support business needs with journeys - typically within a reasonable distance and planned well in advance. Details. Wages. Perks. Location: You'll join us in your choice of our brilliant sites in Birmingham, Dundee, Falkirk, Blackpool, Glasgow, Leeds, Manchester, Newcastle-upon-Tyne, Plymouth, Sheffield, Sunderland, Swansea or Treforest (Pontypridd). Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £11,232 per year. Holidays: A generous leave package starting at 24 days rising to 26 after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Job Title: Articulate 360 Accessibility Specialist Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you an experienced eLearning designer with good Articulate 360 skills, ready to bring accessible design to important public services? This a great chance to develop your knowledge of accessibility, assistive technologies and universal design for learning, while contributing to meaningful work. The Accessibility Standards and Strategy Team plays a key role in building an inclusive culture across DWP. We support colleagues to deliver products, services and internal communications that are accessible, inclusive and fully compliant with accessibility legislation. We lead on researching documenting and sharing best practices to educate teams across DWP, while also monitoring and reporting on accessibility compliance. We are seeking an Articulate 360 Specialist to join our established team and help us continue delivering high standards of digital accessibility for both our customers and colleagues. In your first year you will benefit from a structured programme of intensive training in digital accessibility. What skills, knowledge and experience will you need? Proficient in Articulate 360, with strong expertise in Storyline and Rise. Demonstrated experience designing and developing eLearning using ADDIE, SAM, or Agile methodologies. Good understanding of digital accessibility standards and inclusive design principles. Strong written and verbal communication abilities. Highly self-motivated with excellent organisational and time management skills. You and your role You will work within the Accessibility Standards and Strategy Team, where you will be responsible for developing eLearning products as well as providing consultancy and training to support learning and development teams across the organisation. The role combines hands-on design work with advisory and training responsibilities. As part of your development, you will take part in a structured one-year programme aimed at building a strong and comprehensive understanding of digital accessibility. This will include learning about assistive technologies, accessibility standards and relevant legislation to ensure your knowledge is both current and applied effectively in your work. You will design and create high-quality engaging eLearning content with a focus on disability, accessibility and inclusion. This will involve producing learning materials that are not only informative but also accessible and inclusive for a wide range of users. A key aspect of your role will involve working closely with Learning and Development teams, offering guidance and consultancy to help them design and deliver accessible eLearning products. You will also be responsible for delivering training sessions on accessibility in eLearning to help build capability across teams. Additionally, you will create and deliver training on developing accessible content using tools such as Storyline, Rise and other multimedia platforms, while also testing digital learning products using assistive technologies. As part of the role you will also occasionally travel to different locations to support business needs with journeys - typically within a reasonable distance and planned well in advance. Details. Wages. Perks. Location: You'll join us in your choice of our brilliant sites in Birmingham, Dundee, Falkirk, Blackpool, Glasgow, Leeds, Manchester, Newcastle-upon-Tyne, Plymouth, Sheffield, Sunderland, Swansea or Treforest (Pontypridd). Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £11,232 per year. Holidays: A generous leave package starting at 24 days rising to 26 after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Jun 12, 2026
Full time
Job Title: Articulate 360 Accessibility Specialist Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you an experienced eLearning designer with good Articulate 360 skills, ready to bring accessible design to important public services? This a great chance to develop your knowledge of accessibility, assistive technologies and universal design for learning, while contributing to meaningful work. The Accessibility Standards and Strategy Team plays a key role in building an inclusive culture across DWP. We support colleagues to deliver products, services and internal communications that are accessible, inclusive and fully compliant with accessibility legislation. We lead on researching documenting and sharing best practices to educate teams across DWP, while also monitoring and reporting on accessibility compliance. We are seeking an Articulate 360 Specialist to join our established team and help us continue delivering high standards of digital accessibility for both our customers and colleagues. In your first year you will benefit from a structured programme of intensive training in digital accessibility. What skills, knowledge and experience will you need? Proficient in Articulate 360, with strong expertise in Storyline and Rise. Demonstrated experience designing and developing eLearning using ADDIE, SAM, or Agile methodologies. Good understanding of digital accessibility standards and inclusive design principles. Strong written and verbal communication abilities. Highly self-motivated with excellent organisational and time management skills. You and your role You will work within the Accessibility Standards and Strategy Team, where you will be responsible for developing eLearning products as well as providing consultancy and training to support learning and development teams across the organisation. The role combines hands-on design work with advisory and training responsibilities. As part of your development, you will take part in a structured one-year programme aimed at building a strong and comprehensive understanding of digital accessibility. This will include learning about assistive technologies, accessibility standards and relevant legislation to ensure your knowledge is both current and applied effectively in your work. You will design and create high-quality engaging eLearning content with a focus on disability, accessibility and inclusion. This will involve producing learning materials that are not only informative but also accessible and inclusive for a wide range of users. A key aspect of your role will involve working closely with Learning and Development teams, offering guidance and consultancy to help them design and deliver accessible eLearning products. You will also be responsible for delivering training sessions on accessibility in eLearning to help build capability across teams. Additionally, you will create and deliver training on developing accessible content using tools such as Storyline, Rise and other multimedia platforms, while also testing digital learning products using assistive technologies. As part of the role you will also occasionally travel to different locations to support business needs with journeys - typically within a reasonable distance and planned well in advance. Details. Wages. Perks. Location: You'll join us in your choice of our brilliant sites in Birmingham, Dundee, Falkirk, Blackpool, Glasgow, Leeds, Manchester, Newcastle-upon-Tyne, Plymouth, Sheffield, Sunderland, Swansea or Treforest (Pontypridd). Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £11,232 per year. Holidays: A generous leave package starting at 24 days rising to 26 after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Job Title: Articulate 360 Accessibility Specialist Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you an experienced eLearning designer with good Articulate 360 skills, ready to bring accessible design to important public services? This a great chance to develop your knowledge of accessibility, assistive technologies and universal design for learning, while contributing to meaningful work. The Accessibility Standards and Strategy Team plays a key role in building an inclusive culture across DWP. We support colleagues to deliver products, services and internal communications that are accessible, inclusive and fully compliant with accessibility legislation. We lead on researching documenting and sharing best practices to educate teams across DWP, while also monitoring and reporting on accessibility compliance. We are seeking an Articulate 360 Specialist to join our established team and help us continue delivering high standards of digital accessibility for both our customers and colleagues. In your first year you will benefit from a structured programme of intensive training in digital accessibility. What skills, knowledge and experience will you need? Proficient in Articulate 360, with strong expertise in Storyline and Rise. Demonstrated experience designing and developing eLearning using ADDIE, SAM, or Agile methodologies. Good understanding of digital accessibility standards and inclusive design principles. Strong written and verbal communication abilities. Highly self-motivated with excellent organisational and time management skills. You and your role You will work within the Accessibility Standards and Strategy Team, where you will be responsible for developing eLearning products as well as providing consultancy and training to support learning and development teams across the organisation. The role combines hands-on design work with advisory and training responsibilities. As part of your development, you will take part in a structured one-year programme aimed at building a strong and comprehensive understanding of digital accessibility. This will include learning about assistive technologies, accessibility standards and relevant legislation to ensure your knowledge is both current and applied effectively in your work. You will design and create high-quality engaging eLearning content with a focus on disability, accessibility and inclusion. This will involve producing learning materials that are not only informative but also accessible and inclusive for a wide range of users. A key aspect of your role will involve working closely with Learning and Development teams, offering guidance and consultancy to help them design and deliver accessible eLearning products. You will also be responsible for delivering training sessions on accessibility in eLearning to help build capability across teams. Additionally, you will create and deliver training on developing accessible content using tools such as Storyline, Rise and other multimedia platforms, while also testing digital learning products using assistive technologies. As part of the role you will also occasionally travel to different locations to support business needs with journeys - typically within a reasonable distance and planned well in advance. Details. Wages. Perks. Location: You'll join us in your choice of our brilliant sites in Birmingham, Dundee, Falkirk, Blackpool, Glasgow, Leeds, Manchester, Newcastle-upon-Tyne, Plymouth, Sheffield, Sunderland, Swansea or Treforest (Pontypridd). Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £11,232 per year. Holidays: A generous leave package starting at 24 days rising to 26 after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Jun 12, 2026
Full time
Job Title: Articulate 360 Accessibility Specialist Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you an experienced eLearning designer with good Articulate 360 skills, ready to bring accessible design to important public services? This a great chance to develop your knowledge of accessibility, assistive technologies and universal design for learning, while contributing to meaningful work. The Accessibility Standards and Strategy Team plays a key role in building an inclusive culture across DWP. We support colleagues to deliver products, services and internal communications that are accessible, inclusive and fully compliant with accessibility legislation. We lead on researching documenting and sharing best practices to educate teams across DWP, while also monitoring and reporting on accessibility compliance. We are seeking an Articulate 360 Specialist to join our established team and help us continue delivering high standards of digital accessibility for both our customers and colleagues. In your first year you will benefit from a structured programme of intensive training in digital accessibility. What skills, knowledge and experience will you need? Proficient in Articulate 360, with strong expertise in Storyline and Rise. Demonstrated experience designing and developing eLearning using ADDIE, SAM, or Agile methodologies. Good understanding of digital accessibility standards and inclusive design principles. Strong written and verbal communication abilities. Highly self-motivated with excellent organisational and time management skills. You and your role You will work within the Accessibility Standards and Strategy Team, where you will be responsible for developing eLearning products as well as providing consultancy and training to support learning and development teams across the organisation. The role combines hands-on design work with advisory and training responsibilities. As part of your development, you will take part in a structured one-year programme aimed at building a strong and comprehensive understanding of digital accessibility. This will include learning about assistive technologies, accessibility standards and relevant legislation to ensure your knowledge is both current and applied effectively in your work. You will design and create high-quality engaging eLearning content with a focus on disability, accessibility and inclusion. This will involve producing learning materials that are not only informative but also accessible and inclusive for a wide range of users. A key aspect of your role will involve working closely with Learning and Development teams, offering guidance and consultancy to help them design and deliver accessible eLearning products. You will also be responsible for delivering training sessions on accessibility in eLearning to help build capability across teams. Additionally, you will create and deliver training on developing accessible content using tools such as Storyline, Rise and other multimedia platforms, while also testing digital learning products using assistive technologies. As part of the role you will also occasionally travel to different locations to support business needs with journeys - typically within a reasonable distance and planned well in advance. Details. Wages. Perks. Location: You'll join us in your choice of our brilliant sites in Birmingham, Dundee, Falkirk, Blackpool, Glasgow, Leeds, Manchester, Newcastle-upon-Tyne, Plymouth, Sheffield, Sunderland, Swansea or Treforest (Pontypridd). Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £11,232 per year. Holidays: A generous leave package starting at 24 days rising to 26 after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Job Title: Articulate 360 Accessibility Specialist Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you an experienced eLearning designer with good Articulate 360 skills, ready to bring accessible design to important public services? This a great chance to develop your knowledge of accessibility, assistive technologies and universal design for learning, while contributing to meaningful work. The Accessibility Standards and Strategy Team plays a key role in building an inclusive culture across DWP. We support colleagues to deliver products, services and internal communications that are accessible, inclusive and fully compliant with accessibility legislation. We lead on researching documenting and sharing best practices to educate teams across DWP, while also monitoring and reporting on accessibility compliance. We are seeking an Articulate 360 Specialist to join our established team and help us continue delivering high standards of digital accessibility for both our customers and colleagues. In your first year you will benefit from a structured programme of intensive training in digital accessibility. What skills, knowledge and experience will you need? Proficient in Articulate 360, with strong expertise in Storyline and Rise. Demonstrated experience designing and developing eLearning using ADDIE, SAM, or Agile methodologies. Good understanding of digital accessibility standards and inclusive design principles. Strong written and verbal communication abilities. Highly self-motivated with excellent organisational and time management skills. You and your role You will work within the Accessibility Standards and Strategy Team, where you will be responsible for developing eLearning products as well as providing consultancy and training to support learning and development teams across the organisation. The role combines hands-on design work with advisory and training responsibilities. As part of your development, you will take part in a structured one-year programme aimed at building a strong and comprehensive understanding of digital accessibility. This will include learning about assistive technologies, accessibility standards and relevant legislation to ensure your knowledge is both current and applied effectively in your work. You will design and create high-quality engaging eLearning content with a focus on disability, accessibility and inclusion. This will involve producing learning materials that are not only informative but also accessible and inclusive for a wide range of users. A key aspect of your role will involve working closely with Learning and Development teams, offering guidance and consultancy to help them design and deliver accessible eLearning products. You will also be responsible for delivering training sessions on accessibility in eLearning to help build capability across teams. Additionally, you will create and deliver training on developing accessible content using tools such as Storyline, Rise and other multimedia platforms, while also testing digital learning products using assistive technologies. As part of the role you will also occasionally travel to different locations to support business needs with journeys - typically within a reasonable distance and planned well in advance. Details. Wages. Perks. Location: You'll join us in your choice of our brilliant sites in Birmingham, Dundee, Falkirk, Blackpool, Glasgow, Leeds, Manchester, Newcastle-upon-Tyne, Plymouth, Sheffield, Sunderland, Swansea or Treforest (Pontypridd). Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £11,232 per year. Holidays: A generous leave package starting at 24 days rising to 26 after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Jun 12, 2026
Full time
Job Title: Articulate 360 Accessibility Specialist Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you an experienced eLearning designer with good Articulate 360 skills, ready to bring accessible design to important public services? This a great chance to develop your knowledge of accessibility, assistive technologies and universal design for learning, while contributing to meaningful work. The Accessibility Standards and Strategy Team plays a key role in building an inclusive culture across DWP. We support colleagues to deliver products, services and internal communications that are accessible, inclusive and fully compliant with accessibility legislation. We lead on researching documenting and sharing best practices to educate teams across DWP, while also monitoring and reporting on accessibility compliance. We are seeking an Articulate 360 Specialist to join our established team and help us continue delivering high standards of digital accessibility for both our customers and colleagues. In your first year you will benefit from a structured programme of intensive training in digital accessibility. What skills, knowledge and experience will you need? Proficient in Articulate 360, with strong expertise in Storyline and Rise. Demonstrated experience designing and developing eLearning using ADDIE, SAM, or Agile methodologies. Good understanding of digital accessibility standards and inclusive design principles. Strong written and verbal communication abilities. Highly self-motivated with excellent organisational and time management skills. You and your role You will work within the Accessibility Standards and Strategy Team, where you will be responsible for developing eLearning products as well as providing consultancy and training to support learning and development teams across the organisation. The role combines hands-on design work with advisory and training responsibilities. As part of your development, you will take part in a structured one-year programme aimed at building a strong and comprehensive understanding of digital accessibility. This will include learning about assistive technologies, accessibility standards and relevant legislation to ensure your knowledge is both current and applied effectively in your work. You will design and create high-quality engaging eLearning content with a focus on disability, accessibility and inclusion. This will involve producing learning materials that are not only informative but also accessible and inclusive for a wide range of users. A key aspect of your role will involve working closely with Learning and Development teams, offering guidance and consultancy to help them design and deliver accessible eLearning products. You will also be responsible for delivering training sessions on accessibility in eLearning to help build capability across teams. Additionally, you will create and deliver training on developing accessible content using tools such as Storyline, Rise and other multimedia platforms, while also testing digital learning products using assistive technologies. As part of the role you will also occasionally travel to different locations to support business needs with journeys - typically within a reasonable distance and planned well in advance. Details. Wages. Perks. Location: You'll join us in your choice of our brilliant sites in Birmingham, Dundee, Falkirk, Blackpool, Glasgow, Leeds, Manchester, Newcastle-upon-Tyne, Plymouth, Sheffield, Sunderland, Swansea or Treforest (Pontypridd). Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £11,232 per year. Holidays: A generous leave package starting at 24 days rising to 26 after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Job Title: Articulate 360 Accessibility Specialist Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you an experienced eLearning designer with good Articulate 360 skills, ready to bring accessible design to important public services? This a great chance to develop your knowledge of accessibility, assistive technologies and universal design for learning, while contributing to meaningful work. The Accessibility Standards and Strategy Team plays a key role in building an inclusive culture across DWP. We support colleagues to deliver products, services and internal communications that are accessible, inclusive and fully compliant with accessibility legislation. We lead on researching documenting and sharing best practices to educate teams across DWP, while also monitoring and reporting on accessibility compliance. We are seeking an Articulate 360 Specialist to join our established team and help us continue delivering high standards of digital accessibility for both our customers and colleagues. In your first year you will benefit from a structured programme of intensive training in digital accessibility. What skills, knowledge and experience will you need? Proficient in Articulate 360, with strong expertise in Storyline and Rise. Demonstrated experience designing and developing eLearning using ADDIE, SAM, or Agile methodologies. Good understanding of digital accessibility standards and inclusive design principles. Strong written and verbal communication abilities. Highly self-motivated with excellent organisational and time management skills. You and your role You will work within the Accessibility Standards and Strategy Team, where you will be responsible for developing eLearning products as well as providing consultancy and training to support learning and development teams across the organisation. The role combines hands-on design work with advisory and training responsibilities. As part of your development, you will take part in a structured one-year programme aimed at building a strong and comprehensive understanding of digital accessibility. This will include learning about assistive technologies, accessibility standards and relevant legislation to ensure your knowledge is both current and applied effectively in your work. You will design and create high-quality engaging eLearning content with a focus on disability, accessibility and inclusion. This will involve producing learning materials that are not only informative but also accessible and inclusive for a wide range of users. A key aspect of your role will involve working closely with Learning and Development teams, offering guidance and consultancy to help them design and deliver accessible eLearning products. You will also be responsible for delivering training sessions on accessibility in eLearning to help build capability across teams. Additionally, you will create and deliver training on developing accessible content using tools such as Storyline, Rise and other multimedia platforms, while also testing digital learning products using assistive technologies. As part of the role you will also occasionally travel to different locations to support business needs with journeys - typically within a reasonable distance and planned well in advance. Details. Wages. Perks. Location: You'll join us in your choice of our brilliant sites in Birmingham, Dundee, Falkirk, Blackpool, Glasgow, Leeds, Manchester, Newcastle-upon-Tyne, Plymouth, Sheffield, Sunderland, Swansea or Treforest (Pontypridd). Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £11,232 per year. Holidays: A generous leave package starting at 24 days rising to 26 after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Jun 12, 2026
Full time
Job Title: Articulate 360 Accessibility Specialist Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you an experienced eLearning designer with good Articulate 360 skills, ready to bring accessible design to important public services? This a great chance to develop your knowledge of accessibility, assistive technologies and universal design for learning, while contributing to meaningful work. The Accessibility Standards and Strategy Team plays a key role in building an inclusive culture across DWP. We support colleagues to deliver products, services and internal communications that are accessible, inclusive and fully compliant with accessibility legislation. We lead on researching documenting and sharing best practices to educate teams across DWP, while also monitoring and reporting on accessibility compliance. We are seeking an Articulate 360 Specialist to join our established team and help us continue delivering high standards of digital accessibility for both our customers and colleagues. In your first year you will benefit from a structured programme of intensive training in digital accessibility. What skills, knowledge and experience will you need? Proficient in Articulate 360, with strong expertise in Storyline and Rise. Demonstrated experience designing and developing eLearning using ADDIE, SAM, or Agile methodologies. Good understanding of digital accessibility standards and inclusive design principles. Strong written and verbal communication abilities. Highly self-motivated with excellent organisational and time management skills. You and your role You will work within the Accessibility Standards and Strategy Team, where you will be responsible for developing eLearning products as well as providing consultancy and training to support learning and development teams across the organisation. The role combines hands-on design work with advisory and training responsibilities. As part of your development, you will take part in a structured one-year programme aimed at building a strong and comprehensive understanding of digital accessibility. This will include learning about assistive technologies, accessibility standards and relevant legislation to ensure your knowledge is both current and applied effectively in your work. You will design and create high-quality engaging eLearning content with a focus on disability, accessibility and inclusion. This will involve producing learning materials that are not only informative but also accessible and inclusive for a wide range of users. A key aspect of your role will involve working closely with Learning and Development teams, offering guidance and consultancy to help them design and deliver accessible eLearning products. You will also be responsible for delivering training sessions on accessibility in eLearning to help build capability across teams. Additionally, you will create and deliver training on developing accessible content using tools such as Storyline, Rise and other multimedia platforms, while also testing digital learning products using assistive technologies. As part of the role you will also occasionally travel to different locations to support business needs with journeys - typically within a reasonable distance and planned well in advance. Details. Wages. Perks. Location: You'll join us in your choice of our brilliant sites in Birmingham, Dundee, Falkirk, Blackpool, Glasgow, Leeds, Manchester, Newcastle-upon-Tyne, Plymouth, Sheffield, Sunderland, Swansea or Treforest (Pontypridd). Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £11,232 per year. Holidays: A generous leave package starting at 24 days rising to 26 after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Job Title: Articulate 360 Accessibility Specialist Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you an experienced eLearning designer with good Articulate 360 skills, ready to bring accessible design to important public services? This a great chance to develop your knowledge of accessibility, assistive technologies and universal design for learning, while contributing to meaningful work. The Accessibility Standards and Strategy Team plays a key role in building an inclusive culture across DWP. We support colleagues to deliver products, services and internal communications that are accessible, inclusive and fully compliant with accessibility legislation. We lead on researching documenting and sharing best practices to educate teams across DWP, while also monitoring and reporting on accessibility compliance. We are seeking an Articulate 360 Specialist to join our established team and help us continue delivering high standards of digital accessibility for both our customers and colleagues. In your first year you will benefit from a structured programme of intensive training in digital accessibility. What skills, knowledge and experience will you need? Proficient in Articulate 360, with strong expertise in Storyline and Rise. Demonstrated experience designing and developing eLearning using ADDIE, SAM, or Agile methodologies. Good understanding of digital accessibility standards and inclusive design principles. Strong written and verbal communication abilities. Highly self-motivated with excellent organisational and time management skills. You and your role You will work within the Accessibility Standards and Strategy Team, where you will be responsible for developing eLearning products as well as providing consultancy and training to support learning and development teams across the organisation. The role combines hands-on design work with advisory and training responsibilities. As part of your development, you will take part in a structured one-year programme aimed at building a strong and comprehensive understanding of digital accessibility. This will include learning about assistive technologies, accessibility standards and relevant legislation to ensure your knowledge is both current and applied effectively in your work. You will design and create high-quality engaging eLearning content with a focus on disability, accessibility and inclusion. This will involve producing learning materials that are not only informative but also accessible and inclusive for a wide range of users. A key aspect of your role will involve working closely with Learning and Development teams, offering guidance and consultancy to help them design and deliver accessible eLearning products. You will also be responsible for delivering training sessions on accessibility in eLearning to help build capability across teams. Additionally, you will create and deliver training on developing accessible content using tools such as Storyline, Rise and other multimedia platforms, while also testing digital learning products using assistive technologies. As part of the role you will also occasionally travel to different locations to support business needs with journeys - typically within a reasonable distance and planned well in advance. Details. Wages. Perks. Location: You'll join us in your choice of our brilliant sites in Birmingham, Dundee, Falkirk, Blackpool, Glasgow, Leeds, Manchester, Newcastle-upon-Tyne, Plymouth, Sheffield, Sunderland, Swansea or Treforest (Pontypridd). Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £11,232 per year. Holidays: A generous leave package starting at 24 days rising to 26 after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Jun 12, 2026
Full time
Job Title: Articulate 360 Accessibility Specialist Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you an experienced eLearning designer with good Articulate 360 skills, ready to bring accessible design to important public services? This a great chance to develop your knowledge of accessibility, assistive technologies and universal design for learning, while contributing to meaningful work. The Accessibility Standards and Strategy Team plays a key role in building an inclusive culture across DWP. We support colleagues to deliver products, services and internal communications that are accessible, inclusive and fully compliant with accessibility legislation. We lead on researching documenting and sharing best practices to educate teams across DWP, while also monitoring and reporting on accessibility compliance. We are seeking an Articulate 360 Specialist to join our established team and help us continue delivering high standards of digital accessibility for both our customers and colleagues. In your first year you will benefit from a structured programme of intensive training in digital accessibility. What skills, knowledge and experience will you need? Proficient in Articulate 360, with strong expertise in Storyline and Rise. Demonstrated experience designing and developing eLearning using ADDIE, SAM, or Agile methodologies. Good understanding of digital accessibility standards and inclusive design principles. Strong written and verbal communication abilities. Highly self-motivated with excellent organisational and time management skills. You and your role You will work within the Accessibility Standards and Strategy Team, where you will be responsible for developing eLearning products as well as providing consultancy and training to support learning and development teams across the organisation. The role combines hands-on design work with advisory and training responsibilities. As part of your development, you will take part in a structured one-year programme aimed at building a strong and comprehensive understanding of digital accessibility. This will include learning about assistive technologies, accessibility standards and relevant legislation to ensure your knowledge is both current and applied effectively in your work. You will design and create high-quality engaging eLearning content with a focus on disability, accessibility and inclusion. This will involve producing learning materials that are not only informative but also accessible and inclusive for a wide range of users. A key aspect of your role will involve working closely with Learning and Development teams, offering guidance and consultancy to help them design and deliver accessible eLearning products. You will also be responsible for delivering training sessions on accessibility in eLearning to help build capability across teams. Additionally, you will create and deliver training on developing accessible content using tools such as Storyline, Rise and other multimedia platforms, while also testing digital learning products using assistive technologies. As part of the role you will also occasionally travel to different locations to support business needs with journeys - typically within a reasonable distance and planned well in advance. Details. Wages. Perks. Location: You'll join us in your choice of our brilliant sites in Birmingham, Dundee, Falkirk, Blackpool, Glasgow, Leeds, Manchester, Newcastle-upon-Tyne, Plymouth, Sheffield, Sunderland, Swansea or Treforest (Pontypridd). Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £11,232 per year. Holidays: A generous leave package starting at 24 days rising to 26 after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Job Title: Articulate 360 Accessibility Specialist Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you an experienced eLearning designer with good Articulate 360 skills, ready to bring accessible design to important public services? This a great chance to develop your knowledge of accessibility, assistive technologies and universal design for learning, while contributing to meaningful work. The Accessibility Standards and Strategy Team plays a key role in building an inclusive culture across DWP. We support colleagues to deliver products, services and internal communications that are accessible, inclusive and fully compliant with accessibility legislation. We lead on researching documenting and sharing best practices to educate teams across DWP, while also monitoring and reporting on accessibility compliance. We are seeking an Articulate 360 Specialist to join our established team and help us continue delivering high standards of digital accessibility for both our customers and colleagues. In your first year you will benefit from a structured programme of intensive training in digital accessibility. What skills, knowledge and experience will you need? Proficient in Articulate 360, with strong expertise in Storyline and Rise. Demonstrated experience designing and developing eLearning using ADDIE, SAM, or Agile methodologies. Good understanding of digital accessibility standards and inclusive design principles. Strong written and verbal communication abilities. Highly self-motivated with excellent organisational and time management skills. You and your role You will work within the Accessibility Standards and Strategy Team, where you will be responsible for developing eLearning products as well as providing consultancy and training to support learning and development teams across the organisation. The role combines hands-on design work with advisory and training responsibilities. As part of your development, you will take part in a structured one-year programme aimed at building a strong and comprehensive understanding of digital accessibility. This will include learning about assistive technologies, accessibility standards and relevant legislation to ensure your knowledge is both current and applied effectively in your work. You will design and create high-quality engaging eLearning content with a focus on disability, accessibility and inclusion. This will involve producing learning materials that are not only informative but also accessible and inclusive for a wide range of users. A key aspect of your role will involve working closely with Learning and Development teams, offering guidance and consultancy to help them design and deliver accessible eLearning products. You will also be responsible for delivering training sessions on accessibility in eLearning to help build capability across teams. Additionally, you will create and deliver training on developing accessible content using tools such as Storyline, Rise and other multimedia platforms, while also testing digital learning products using assistive technologies. As part of the role you will also occasionally travel to different locations to support business needs with journeys - typically within a reasonable distance and planned well in advance. Details. Wages. Perks. Location: You'll join us in your choice of our brilliant sites in Birmingham, Dundee, Falkirk, Blackpool, Glasgow, Leeds, Manchester, Newcastle-upon-Tyne, Plymouth, Sheffield, Sunderland, Swansea or Treforest (Pontypridd). Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £11,232 per year. Holidays: A generous leave package starting at 24 days rising to 26 after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Jun 12, 2026
Full time
Job Title: Articulate 360 Accessibility Specialist Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you an experienced eLearning designer with good Articulate 360 skills, ready to bring accessible design to important public services? This a great chance to develop your knowledge of accessibility, assistive technologies and universal design for learning, while contributing to meaningful work. The Accessibility Standards and Strategy Team plays a key role in building an inclusive culture across DWP. We support colleagues to deliver products, services and internal communications that are accessible, inclusive and fully compliant with accessibility legislation. We lead on researching documenting and sharing best practices to educate teams across DWP, while also monitoring and reporting on accessibility compliance. We are seeking an Articulate 360 Specialist to join our established team and help us continue delivering high standards of digital accessibility for both our customers and colleagues. In your first year you will benefit from a structured programme of intensive training in digital accessibility. What skills, knowledge and experience will you need? Proficient in Articulate 360, with strong expertise in Storyline and Rise. Demonstrated experience designing and developing eLearning using ADDIE, SAM, or Agile methodologies. Good understanding of digital accessibility standards and inclusive design principles. Strong written and verbal communication abilities. Highly self-motivated with excellent organisational and time management skills. You and your role You will work within the Accessibility Standards and Strategy Team, where you will be responsible for developing eLearning products as well as providing consultancy and training to support learning and development teams across the organisation. The role combines hands-on design work with advisory and training responsibilities. As part of your development, you will take part in a structured one-year programme aimed at building a strong and comprehensive understanding of digital accessibility. This will include learning about assistive technologies, accessibility standards and relevant legislation to ensure your knowledge is both current and applied effectively in your work. You will design and create high-quality engaging eLearning content with a focus on disability, accessibility and inclusion. This will involve producing learning materials that are not only informative but also accessible and inclusive for a wide range of users. A key aspect of your role will involve working closely with Learning and Development teams, offering guidance and consultancy to help them design and deliver accessible eLearning products. You will also be responsible for delivering training sessions on accessibility in eLearning to help build capability across teams. Additionally, you will create and deliver training on developing accessible content using tools such as Storyline, Rise and other multimedia platforms, while also testing digital learning products using assistive technologies. As part of the role you will also occasionally travel to different locations to support business needs with journeys - typically within a reasonable distance and planned well in advance. Details. Wages. Perks. Location: You'll join us in your choice of our brilliant sites in Birmingham, Dundee, Falkirk, Blackpool, Glasgow, Leeds, Manchester, Newcastle-upon-Tyne, Plymouth, Sheffield, Sunderland, Swansea or Treforest (Pontypridd). Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £11,232 per year. Holidays: A generous leave package starting at 24 days rising to 26 after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Job Title: Articulate 360 Accessibility Specialist Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you an experienced eLearning designer with good Articulate 360 skills, ready to bring accessible design to important public services? This a great chance to develop your knowledge of accessibility, assistive technologies and universal design for learning, while contributing to meaningful work. The Accessibility Standards and Strategy Team plays a key role in building an inclusive culture across DWP. We support colleagues to deliver products, services and internal communications that are accessible, inclusive and fully compliant with accessibility legislation. We lead on researching documenting and sharing best practices to educate teams across DWP, while also monitoring and reporting on accessibility compliance. We are seeking an Articulate 360 Specialist to join our established team and help us continue delivering high standards of digital accessibility for both our customers and colleagues. In your first year you will benefit from a structured programme of intensive training in digital accessibility. What skills, knowledge and experience will you need? Proficient in Articulate 360, with strong expertise in Storyline and Rise. Demonstrated experience designing and developing eLearning using ADDIE, SAM, or Agile methodologies. Good understanding of digital accessibility standards and inclusive design principles. Strong written and verbal communication abilities. Highly self-motivated with excellent organisational and time management skills. You and your role You will work within the Accessibility Standards and Strategy Team, where you will be responsible for developing eLearning products as well as providing consultancy and training to support learning and development teams across the organisation. The role combines hands-on design work with advisory and training responsibilities. As part of your development, you will take part in a structured one-year programme aimed at building a strong and comprehensive understanding of digital accessibility. This will include learning about assistive technologies, accessibility standards and relevant legislation to ensure your knowledge is both current and applied effectively in your work. You will design and create high-quality engaging eLearning content with a focus on disability, accessibility and inclusion. This will involve producing learning materials that are not only informative but also accessible and inclusive for a wide range of users. A key aspect of your role will involve working closely with Learning and Development teams, offering guidance and consultancy to help them design and deliver accessible eLearning products. You will also be responsible for delivering training sessions on accessibility in eLearning to help build capability across teams. Additionally, you will create and deliver training on developing accessible content using tools such as Storyline, Rise and other multimedia platforms, while also testing digital learning products using assistive technologies. As part of the role you will also occasionally travel to different locations to support business needs with journeys - typically within a reasonable distance and planned well in advance. Details. Wages. Perks. Location: You'll join us in your choice of our brilliant sites in Birmingham, Dundee, Falkirk, Blackpool, Glasgow, Leeds, Manchester, Newcastle-upon-Tyne, Plymouth, Sheffield, Sunderland, Swansea or Treforest (Pontypridd). Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £11,232 per year. Holidays: A generous leave package starting at 24 days rising to 26 after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Jun 12, 2026
Full time
Job Title: Articulate 360 Accessibility Specialist Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you an experienced eLearning designer with good Articulate 360 skills, ready to bring accessible design to important public services? This a great chance to develop your knowledge of accessibility, assistive technologies and universal design for learning, while contributing to meaningful work. The Accessibility Standards and Strategy Team plays a key role in building an inclusive culture across DWP. We support colleagues to deliver products, services and internal communications that are accessible, inclusive and fully compliant with accessibility legislation. We lead on researching documenting and sharing best practices to educate teams across DWP, while also monitoring and reporting on accessibility compliance. We are seeking an Articulate 360 Specialist to join our established team and help us continue delivering high standards of digital accessibility for both our customers and colleagues. In your first year you will benefit from a structured programme of intensive training in digital accessibility. What skills, knowledge and experience will you need? Proficient in Articulate 360, with strong expertise in Storyline and Rise. Demonstrated experience designing and developing eLearning using ADDIE, SAM, or Agile methodologies. Good understanding of digital accessibility standards and inclusive design principles. Strong written and verbal communication abilities. Highly self-motivated with excellent organisational and time management skills. You and your role You will work within the Accessibility Standards and Strategy Team, where you will be responsible for developing eLearning products as well as providing consultancy and training to support learning and development teams across the organisation. The role combines hands-on design work with advisory and training responsibilities. As part of your development, you will take part in a structured one-year programme aimed at building a strong and comprehensive understanding of digital accessibility. This will include learning about assistive technologies, accessibility standards and relevant legislation to ensure your knowledge is both current and applied effectively in your work. You will design and create high-quality engaging eLearning content with a focus on disability, accessibility and inclusion. This will involve producing learning materials that are not only informative but also accessible and inclusive for a wide range of users. A key aspect of your role will involve working closely with Learning and Development teams, offering guidance and consultancy to help them design and deliver accessible eLearning products. You will also be responsible for delivering training sessions on accessibility in eLearning to help build capability across teams. Additionally, you will create and deliver training on developing accessible content using tools such as Storyline, Rise and other multimedia platforms, while also testing digital learning products using assistive technologies. As part of the role you will also occasionally travel to different locations to support business needs with journeys - typically within a reasonable distance and planned well in advance. Details. Wages. Perks. Location: You'll join us in your choice of our brilliant sites in Birmingham, Dundee, Falkirk, Blackpool, Glasgow, Leeds, Manchester, Newcastle-upon-Tyne, Plymouth, Sheffield, Sunderland, Swansea or Treforest (Pontypridd). Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £11,232 per year. Holidays: A generous leave package starting at 24 days rising to 26 after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Parts Advisor 30,000pa + bonus = O.T.E 36,000 to 35,000, three shift rotation between 8am & 6pm M-F (one Saturday AM in three), 30 days holiday, excellent staff discount scheme Due to continued success and rapid expansion plans, the head off location of a multi-branch independent car dealership has an exciting opportunity for a Parts Advisor to join their team. You will provide key and varied support to customers, workshop colleagues and the Parts Manager: Building great relationships with customers and colleagues, identifying and supplying the right parts first time Handling enquiries across multiple channels, including face to face for both customers and internal colleagues Liaising directly with suppliers, sourcing alternative suppliers when needed, and processing orders, advising workshop of ETA Keeping stock organised, accurate, and up to date physically and on in-house database Completing all administration duties related to the role We would expect the successful Parts Advisor to be able to demonstrate a good working knowledge of databases, be an excellent communicator and have a friendly confident customer service manner. You will be supported 1 to 1 to become familiar with the company processes and procedures. This would be an ideal role for you if you have worked within parts administration, parts coordination or a parts advisory position, from the motor trade industry. You will be joining the Corby Head Office of a company that has been established for over 30 years with an enviable reputation in their field. Working directly with the parts manager, this role offers variety and challenges on a daily basis. The organisation name is synonymous with delivering outstanding quality services and they are keen to recruit a Parts Advisor who strives to offer the same. 30 days holiday 30,000pa Bonus Only one Saturday AM in three Permanent Immediate start Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
Jun 12, 2026
Full time
Parts Advisor 30,000pa + bonus = O.T.E 36,000 to 35,000, three shift rotation between 8am & 6pm M-F (one Saturday AM in three), 30 days holiday, excellent staff discount scheme Due to continued success and rapid expansion plans, the head off location of a multi-branch independent car dealership has an exciting opportunity for a Parts Advisor to join their team. You will provide key and varied support to customers, workshop colleagues and the Parts Manager: Building great relationships with customers and colleagues, identifying and supplying the right parts first time Handling enquiries across multiple channels, including face to face for both customers and internal colleagues Liaising directly with suppliers, sourcing alternative suppliers when needed, and processing orders, advising workshop of ETA Keeping stock organised, accurate, and up to date physically and on in-house database Completing all administration duties related to the role We would expect the successful Parts Advisor to be able to demonstrate a good working knowledge of databases, be an excellent communicator and have a friendly confident customer service manner. You will be supported 1 to 1 to become familiar with the company processes and procedures. This would be an ideal role for you if you have worked within parts administration, parts coordination or a parts advisory position, from the motor trade industry. You will be joining the Corby Head Office of a company that has been established for over 30 years with an enviable reputation in their field. Working directly with the parts manager, this role offers variety and challenges on a daily basis. The organisation name is synonymous with delivering outstanding quality services and they are keen to recruit a Parts Advisor who strives to offer the same. 30 days holiday 30,000pa Bonus Only one Saturday AM in three Permanent Immediate start Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
Job Title: Articulate 360 Accessibility Specialist Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you an experienced eLearning designer with good Articulate 360 skills, ready to bring accessible design to important public services? This a great chance to develop your knowledge of accessibility, assistive technologies and universal design for learning, while contributing to meaningful work. The Accessibility Standards and Strategy Team plays a key role in building an inclusive culture across DWP. We support colleagues to deliver products, services and internal communications that are accessible, inclusive and fully compliant with accessibility legislation. We lead on researching documenting and sharing best practices to educate teams across DWP, while also monitoring and reporting on accessibility compliance. We are seeking an Articulate 360 Specialist to join our established team and help us continue delivering high standards of digital accessibility for both our customers and colleagues. In your first year you will benefit from a structured programme of intensive training in digital accessibility. What skills, knowledge and experience will you need? Proficient in Articulate 360, with strong expertise in Storyline and Rise. Demonstrated experience designing and developing eLearning using ADDIE, SAM, or Agile methodologies. Good understanding of digital accessibility standards and inclusive design principles. Strong written and verbal communication abilities. Highly self-motivated with excellent organisational and time management skills. You and your role You will work within the Accessibility Standards and Strategy Team, where you will be responsible for developing eLearning products as well as providing consultancy and training to support learning and development teams across the organisation. The role combines hands-on design work with advisory and training responsibilities. As part of your development, you will take part in a structured one-year programme aimed at building a strong and comprehensive understanding of digital accessibility. This will include learning about assistive technologies, accessibility standards and relevant legislation to ensure your knowledge is both current and applied effectively in your work. You will design and create high-quality engaging eLearning content with a focus on disability, accessibility and inclusion. This will involve producing learning materials that are not only informative but also accessible and inclusive for a wide range of users. A key aspect of your role will involve working closely with Learning and Development teams, offering guidance and consultancy to help them design and deliver accessible eLearning products. You will also be responsible for delivering training sessions on accessibility in eLearning to help build capability across teams. Additionally, you will create and deliver training on developing accessible content using tools such as Storyline, Rise and other multimedia platforms, while also testing digital learning products using assistive technologies. As part of the role you will also occasionally travel to different locations to support business needs with journeys - typically within a reasonable distance and planned well in advance. Details. Wages. Perks. Location: You'll join us in your choice of our brilliant sites in Birmingham, Dundee, Falkirk, Blackpool, Glasgow, Leeds, Manchester, Newcastle-upon-Tyne, Plymouth, Sheffield, Sunderland, Swansea or Treforest (Pontypridd). Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £11,232 per year. Holidays: A generous leave package starting at 24 days rising to 26 after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
Jun 12, 2026
Full time
Job Title: Articulate 360 Accessibility Specialist Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. Are you an experienced eLearning designer with good Articulate 360 skills, ready to bring accessible design to important public services? This a great chance to develop your knowledge of accessibility, assistive technologies and universal design for learning, while contributing to meaningful work. The Accessibility Standards and Strategy Team plays a key role in building an inclusive culture across DWP. We support colleagues to deliver products, services and internal communications that are accessible, inclusive and fully compliant with accessibility legislation. We lead on researching documenting and sharing best practices to educate teams across DWP, while also monitoring and reporting on accessibility compliance. We are seeking an Articulate 360 Specialist to join our established team and help us continue delivering high standards of digital accessibility for both our customers and colleagues. In your first year you will benefit from a structured programme of intensive training in digital accessibility. What skills, knowledge and experience will you need? Proficient in Articulate 360, with strong expertise in Storyline and Rise. Demonstrated experience designing and developing eLearning using ADDIE, SAM, or Agile methodologies. Good understanding of digital accessibility standards and inclusive design principles. Strong written and verbal communication abilities. Highly self-motivated with excellent organisational and time management skills. You and your role You will work within the Accessibility Standards and Strategy Team, where you will be responsible for developing eLearning products as well as providing consultancy and training to support learning and development teams across the organisation. The role combines hands-on design work with advisory and training responsibilities. As part of your development, you will take part in a structured one-year programme aimed at building a strong and comprehensive understanding of digital accessibility. This will include learning about assistive technologies, accessibility standards and relevant legislation to ensure your knowledge is both current and applied effectively in your work. You will design and create high-quality engaging eLearning content with a focus on disability, accessibility and inclusion. This will involve producing learning materials that are not only informative but also accessible and inclusive for a wide range of users. A key aspect of your role will involve working closely with Learning and Development teams, offering guidance and consultancy to help them design and deliver accessible eLearning products. You will also be responsible for delivering training sessions on accessibility in eLearning to help build capability across teams. Additionally, you will create and deliver training on developing accessible content using tools such as Storyline, Rise and other multimedia platforms, while also testing digital learning products using assistive technologies. As part of the role you will also occasionally travel to different locations to support business needs with journeys - typically within a reasonable distance and planned well in advance. Details. Wages. Perks. Location: You'll join us in your choice of our brilliant sites in Birmingham, Dundee, Falkirk, Blackpool, Glasgow, Leeds, Manchester, Newcastle-upon-Tyne, Plymouth, Sheffield, Sunderland, Swansea or Treforest (Pontypridd). Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £38,772. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £11,232 per year. Holidays: A generous leave package starting at 24 days rising to 26 after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.
National Head of Branch Network Wills & LPAs 10 Branches c.55 FTE Salary Negotiable + Bonus Scheme Permanent SF Partners are working exclusively with a high-growth legal services business specialising in Wills, LPAs, Probate and Estate Planning to recruit a National Head of Branch Network. This is a senior national leadership role responsible for leading a 10-branch network (c.55 FTE), including 8 Branch Managers and 35+ Legal Advisors. The function sits at the heart of the organisation's revenue engine, with full accountability for branch performance, conversion, customer outcomes, and operational delivery. Reporting into the Operations Director / COO, this role replaces a previous regional structure and creates a single point of ownership for the entire branch network. The successful candidate will be responsible for driving commercial performance, embedding operational discipline, and building a high-performing leadership layer across all sites. The Opportunity This is a high-impact leadership role combining commercial ownership, multi-site operational management, and people leadership at scale. The National Head of Branch Network will be responsible for building a consistent, high-performing branch model that delivers strong conversion from appointment to instruction, excellent customer outcomes, and efficient cost-to-serve across all locations. This is a field-based role requiring a highly visible leader who spends significant time in branches, coaching managers, solving operational issues, and driving performance through direct engagement. Key Responsibilities Commercial Performance & Network Leadership Own the performance of the national branch network across revenue, conversion, customer satisfaction, and cost-to-serve Deliver and manage branch-level scorecards aligned to commercial and quality outcomes Drive key commercial levers including appointment-to-instruction conversion, advisor productivity, and cross-sell performance Report monthly performance against EBITDA and network KPIs to the COO and executive team Leadership of Branch Managers Lead, coach, and develop 8 Branch Managers as accountable site leaders Recruit and onboard missing Branch Managers as a priority deliverable Establish a structured performance cadence including 1:1s, monthly reviews, and quarterly talent planning Build a strong leadership pipeline and succession plan across the branch network Set clear expectations for performance, standards, and accountability Operating Model & Customer Experience Define and embed a consistent branch operating model across all sites Oversee customer journey standards, appointment handling, and service delivery Maintain the balance between branch-based and home appointments Drive local market performance and support branch-level growth initiatives Ensure high-quality customer experience and compliance with regulatory standards Capacity Planning & Call Centre Partnership Work in close partnership with the Head of Lead Generation Call Centre Co-own the "Booked : Instruct" metric across the organisation Align appointment demand with advisor capacity across all branches Participate in weekly forecasting and capacity planning reviews Ensure efficient scheduling and utilisation of Legal Advisor capacity Estate, Growth & Operational Development Own branch estate strategy including openings, closures, relocations, and acquisitions Support the launch and performance of flagship and new sites (including Manchester) Oversee integration of acquired will-banks and customer portfolios Work with Property, Finance, and Operations teams on expansion strategy Drive continuous improvement across the operating model Compliance & Governance Partnership Operate within the regulatory framework set by Supervision, Compliance, and Complaints teams Ensure consistent adherence to data protection, safeguarding, and regulatory standards Embed compliance as part of day-to-day branch performance and leadership behaviour Maintain high standards of audit readiness and operational discipline About You We are keen to speak with candidates who have: Proven experience leading a multi-site branch or regional network (ideally 8+ locations) Strong track record of managing managers and leading through a leadership layer Commercially driven mindset with clear P&L or EBITDA accountability Experience delivering sales or conversion growth across a distributed network Strong coaching and leadership capability with a focus on performance improvement Experience in regulated, customer-facing environments such as legal services, financial services, insurance, funeral planning, or similar sectors Willingness to be highly field-based and spend significant time in branches Package Salary: Negotiable Performance-related bonus scheme (EBITDA and balanced scorecard based) Indicative OTE available subject to structure Senior national leadership role with strategic influence Field-based position (UK-wide, HQ Derby) Apply For a confidential discussion regarding this opportunity, please contact SF Partners directly.
Jun 12, 2026
Full time
National Head of Branch Network Wills & LPAs 10 Branches c.55 FTE Salary Negotiable + Bonus Scheme Permanent SF Partners are working exclusively with a high-growth legal services business specialising in Wills, LPAs, Probate and Estate Planning to recruit a National Head of Branch Network. This is a senior national leadership role responsible for leading a 10-branch network (c.55 FTE), including 8 Branch Managers and 35+ Legal Advisors. The function sits at the heart of the organisation's revenue engine, with full accountability for branch performance, conversion, customer outcomes, and operational delivery. Reporting into the Operations Director / COO, this role replaces a previous regional structure and creates a single point of ownership for the entire branch network. The successful candidate will be responsible for driving commercial performance, embedding operational discipline, and building a high-performing leadership layer across all sites. The Opportunity This is a high-impact leadership role combining commercial ownership, multi-site operational management, and people leadership at scale. The National Head of Branch Network will be responsible for building a consistent, high-performing branch model that delivers strong conversion from appointment to instruction, excellent customer outcomes, and efficient cost-to-serve across all locations. This is a field-based role requiring a highly visible leader who spends significant time in branches, coaching managers, solving operational issues, and driving performance through direct engagement. Key Responsibilities Commercial Performance & Network Leadership Own the performance of the national branch network across revenue, conversion, customer satisfaction, and cost-to-serve Deliver and manage branch-level scorecards aligned to commercial and quality outcomes Drive key commercial levers including appointment-to-instruction conversion, advisor productivity, and cross-sell performance Report monthly performance against EBITDA and network KPIs to the COO and executive team Leadership of Branch Managers Lead, coach, and develop 8 Branch Managers as accountable site leaders Recruit and onboard missing Branch Managers as a priority deliverable Establish a structured performance cadence including 1:1s, monthly reviews, and quarterly talent planning Build a strong leadership pipeline and succession plan across the branch network Set clear expectations for performance, standards, and accountability Operating Model & Customer Experience Define and embed a consistent branch operating model across all sites Oversee customer journey standards, appointment handling, and service delivery Maintain the balance between branch-based and home appointments Drive local market performance and support branch-level growth initiatives Ensure high-quality customer experience and compliance with regulatory standards Capacity Planning & Call Centre Partnership Work in close partnership with the Head of Lead Generation Call Centre Co-own the "Booked : Instruct" metric across the organisation Align appointment demand with advisor capacity across all branches Participate in weekly forecasting and capacity planning reviews Ensure efficient scheduling and utilisation of Legal Advisor capacity Estate, Growth & Operational Development Own branch estate strategy including openings, closures, relocations, and acquisitions Support the launch and performance of flagship and new sites (including Manchester) Oversee integration of acquired will-banks and customer portfolios Work with Property, Finance, and Operations teams on expansion strategy Drive continuous improvement across the operating model Compliance & Governance Partnership Operate within the regulatory framework set by Supervision, Compliance, and Complaints teams Ensure consistent adherence to data protection, safeguarding, and regulatory standards Embed compliance as part of day-to-day branch performance and leadership behaviour Maintain high standards of audit readiness and operational discipline About You We are keen to speak with candidates who have: Proven experience leading a multi-site branch or regional network (ideally 8+ locations) Strong track record of managing managers and leading through a leadership layer Commercially driven mindset with clear P&L or EBITDA accountability Experience delivering sales or conversion growth across a distributed network Strong coaching and leadership capability with a focus on performance improvement Experience in regulated, customer-facing environments such as legal services, financial services, insurance, funeral planning, or similar sectors Willingness to be highly field-based and spend significant time in branches Package Salary: Negotiable Performance-related bonus scheme (EBITDA and balanced scorecard based) Indicative OTE available subject to structure Senior national leadership role with strategic influence Field-based position (UK-wide, HQ Derby) Apply For a confidential discussion regarding this opportunity, please contact SF Partners directly.
Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Reading store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just starting salary of £13.09 per hourBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtuallyIf things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers. ABOUT YOU Excellent customer service skills with a genuine passion to go above and beyondA strong dedication to achieve goals and sales targetsAble to prioritise multiple tasks in a fast-paced environment and bounce back from challenges Ability to embrace change and adapt to new ways of workingA team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and communicates effectivelyAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time
Jun 12, 2026
Full time
Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Reading store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just starting salary of £13.09 per hourBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtuallyIf things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers. ABOUT YOU Excellent customer service skills with a genuine passion to go above and beyondA strong dedication to achieve goals and sales targetsAble to prioritise multiple tasks in a fast-paced environment and bounce back from challenges Ability to embrace change and adapt to new ways of workingA team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and communicates effectivelyAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time
Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Reading store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just starting salary of £13.09 per hourBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtuallyIf things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers. ABOUT YOU Excellent customer service skills with a genuine passion to go above and beyondA strong dedication to achieve goals and sales targetsAble to prioritise multiple tasks in a fast-paced environment and bounce back from challenges Ability to embrace change and adapt to new ways of workingA team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and communicates effectivelyAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time
Jun 12, 2026
Full time
Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Reading store, we'll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just starting salary of £13.09 per hourBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role both face to face and virtuallyIf things don't go to plan, you'll need to be confident to actively investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers. ABOUT YOU Excellent customer service skills with a genuine passion to go above and beyondA strong dedication to achieve goals and sales targetsAble to prioritise multiple tasks in a fast-paced environment and bounce back from challenges Ability to embrace change and adapt to new ways of workingA team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and communicates effectivelyAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time
So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our business Based in Abergavenny. Our team We have a wonderful team of dedicated people in our store ready and waiting for you to meet. What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Salary £12.71ph Working hours 37.5 Benefits We will auto-enroll you into the pension scheme with an employer contribution when you contribute too Specsavers Perks - a portal to a world of great everyday discounts and savings WeCare - our employee support service to help you and your immediate family when you need it most Complimentary subscription to the Headspace app Eyecare and hearcare discounts for you and your family Enjoy an additional paid day off on your birthday to celebrate you! What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include: Previous experience in a fast-paced customer service environment Experience in optics or Audiology business Basic knowledge/experience of optical and/or Audiology terminology Checked all the boxes? This job will close when it's filled, so don't delay, apply today! Or for more information please email
Jun 12, 2026
Full time
So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our business Based in Abergavenny. Our team We have a wonderful team of dedicated people in our store ready and waiting for you to meet. What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Salary £12.71ph Working hours 37.5 Benefits We will auto-enroll you into the pension scheme with an employer contribution when you contribute too Specsavers Perks - a portal to a world of great everyday discounts and savings WeCare - our employee support service to help you and your immediate family when you need it most Complimentary subscription to the Headspace app Eyecare and hearcare discounts for you and your family Enjoy an additional paid day off on your birthday to celebrate you! What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include: Previous experience in a fast-paced customer service environment Experience in optics or Audiology business Basic knowledge/experience of optical and/or Audiology terminology Checked all the boxes? This job will close when it's filled, so don't delay, apply today! Or for more information please email
Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as an Apprentice Travel Advisor in our Corby (inside Asda) store we'll provide a valuable insight into the world of travel and fully support you in working towards the Level 3 Travel Consultant Apprenticeship. Our two-year Apprenticeship Scheme is structured to develop you in becoming a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our commitment to provide exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including, weekends, bank holidays and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just a starting salary starting of £8.50 per hour which increases after the first yearBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales and objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role face to face and virtuallyIf things don't go to plan, your colleague network will actively help you investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive support and training on a variety of systems empowering you to enhance your knowledge, skills and behaviours to confidently adapt your style to help answer questions whilst bringing memorable holidays to life for our customersYou'll be given time within your working week to complete practical and written assignments via your online learning platform and with the support of your manager and a dedicated learning coach you'll be guided through your apprenticeship with the aim to achieve a Level 3 Travel Consultant qualification. ABOUT YOU Good knowledge of excellent customer service and a genuine passion to work within tourismDedicated to achieve, goals, targets and a Level 3 Travel Consultant qualificationSelf-motivated and willing to act on feedback, remaining positive when faced with challengesWilling to embrace change and adapt to new ways of working A team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and able to communicate effectivelyGrade 9 - 4 GCSE or equivalent in both English and Maths Able to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time.
Jun 12, 2026
Full time
Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as an Apprentice Travel Advisor in our Corby (inside Asda) store we'll provide a valuable insight into the world of travel and fully support you in working towards the Level 3 Travel Consultant Apprenticeship. Our two-year Apprenticeship Scheme is structured to develop you in becoming a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our commitment to provide exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including, weekends, bank holidays and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just a starting salary starting of £8.50 per hour which increases after the first yearBe rewarded for exceeding your targets with our commission schemeEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance ABOUT THE JOB Use your passion to inspire our customers and colleagues whilst enjoying a great amount of funYour drive to achieve will lead you to exceed your sales and objectives, in Retail we call it 'Smashing your Targets' You'll embrace change and rise to the challenges of a customer engaged role face to face and virtuallyIf things don't go to plan, your colleague network will actively help you investigate and resolve any question or complaintAs technology advances so does TUI, you'll receive support and training on a variety of systems empowering you to enhance your knowledge, skills and behaviours to confidently adapt your style to help answer questions whilst bringing memorable holidays to life for our customersYou'll be given time within your working week to complete practical and written assignments via your online learning platform and with the support of your manager and a dedicated learning coach you'll be guided through your apprenticeship with the aim to achieve a Level 3 Travel Consultant qualification. ABOUT YOU Good knowledge of excellent customer service and a genuine passion to work within tourismDedicated to achieve, goals, targets and a Level 3 Travel Consultant qualificationSelf-motivated and willing to act on feedback, remaining positive when faced with challengesWilling to embrace change and adapt to new ways of working A team player who engages and collaborates with our customers and colleaguesAn organised individual who takes pride in their work and able to communicate effectivelyGrade 9 - 4 GCSE or equivalent in both English and Maths Able to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. For the Hiring Manger to have sight of your application, you'll also need complete our online assessment - you'll be prompted to do this once you've submitted your application. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time.
