Location: Newham East London Salary: 20.50ph About the Role Bridge Recruitment is working with a leading housing provider to recruit a Neighbourhood Housing Officer on a temporary basis. You'll take ownership of a defined patch, acting as the main point of contact for residents and delivering a responsive, high-quality housing management service. This is a hands-on role where you'll build strong relationships, resolve issues, and act as an advocate for residents. Key Responsibilities Manage relationships with residents and act as their primary point of contact Deliver a customer-focused housing management service Handle issues including anti-social behaviour, tenancy breaches, and estate management Carry out tenancy audits, inspections, and estate visits Provide advice on tenancy and property matters Work with internal teams and external partners (e.g. councils, police) Respond to complaints, enquiries, and escalations Identify risks and support safeguarding of vulnerable residents About You Experience in housing management or similar Strong knowledge of tenancy management, ASB, and safeguarding Understanding of property/estate management and housing legislation Excellent communication and customer service skills Proactive, organised, and confident in problem-solving Experience working with tenants or leaseholders Desirable: Housing or IRPM qualification This is a temporary role and working Hybrid Apply If you're looking for a role where you can make a real difference to communities, apply today.
May 23, 2026
Seasonal
Location: Newham East London Salary: 20.50ph About the Role Bridge Recruitment is working with a leading housing provider to recruit a Neighbourhood Housing Officer on a temporary basis. You'll take ownership of a defined patch, acting as the main point of contact for residents and delivering a responsive, high-quality housing management service. This is a hands-on role where you'll build strong relationships, resolve issues, and act as an advocate for residents. Key Responsibilities Manage relationships with residents and act as their primary point of contact Deliver a customer-focused housing management service Handle issues including anti-social behaviour, tenancy breaches, and estate management Carry out tenancy audits, inspections, and estate visits Provide advice on tenancy and property matters Work with internal teams and external partners (e.g. councils, police) Respond to complaints, enquiries, and escalations Identify risks and support safeguarding of vulnerable residents About You Experience in housing management or similar Strong knowledge of tenancy management, ASB, and safeguarding Understanding of property/estate management and housing legislation Excellent communication and customer service skills Proactive, organised, and confident in problem-solving Experience working with tenants or leaseholders Desirable: Housing or IRPM qualification This is a temporary role and working Hybrid Apply If you're looking for a role where you can make a real difference to communities, apply today.
Customer Liaison Officer Edinburgh Negotiable DOE Avenue are seeking an experienced and proactive Community Liaison Officer (CLO) to support the delivery of a major High Voltage (HV) cable installation project involving the construction of approximately 10km of trenching works between substations on the outskirts of Edinburgh. The successful candidate will act as the primary interface between the project team and external stakeholders, ensuring effective communication, minimising disruption, maintaining positive relationships and protecting the reputation of the business throughout the project lifecycle. The CLO will be expected to build strong relationships and maintain regular engagement with customers, local communities, local authorities, transport providers, businesses and all interested parties affected by the works. Key Responsibilities Act as the primary point of contact for all external stakeholder communication associated with the project. Develop, implement and maintain a Stakeholder Engagement Plan and communication strategy. Build and maintain positive working relationships with: Local residents and customers Businesses affected by the works Local community and neighbourhood groups Local highways authorities Bus operators and public transport providers Emergency services Schools, care homes and vulnerable customer groups Elected members and local councillors Client representatives and key project stakeholders Arrange and attend stakeholder meetings, public information events and community engagement sessions. Prepare and distribute advance notifications, newsletters, project updates and customer communications. Customer Management Act as the first escalation point for customer concerns and complaints. Log, monitor and manage customer enquiries through to closure. Ensure all complaints are investigated promptly and corrective actions implemented where required. Identify vulnerable customers and ensure additional support measures are put in place. Traffic & Public Interface Management Liaise closely with highways authorities regarding planned roadworks, traffic management arrangements and access restrictions. Coordinate with bus operators regarding route changes, diversions and bus stop impacts. Ensure businesses, residents and stakeholders receive sufficient notice of any disruption. Attend coordination meetings relating to highways and traffic management. Community Relations Maintain positive public perception of the project and the Opus brand. Monitor community concerns and identify emerging issues before escalation. Attend local forums and neighbourhood meetings as required. Identify opportunities for community engagement initiatives and positive project legacy activities. Requirements: Essential: Previous experience in a Community Liaison, Stakeholder Engagement or Customer Relations role. Experience working on utilities, civil engineering, highways or infrastructure projects. Strong communication and interpersonal skills. Ability to deal professionally with difficult or sensitive situations. Excellent organisational and reporting skills. Strong IT capability including Microsoft Office. Full UK Driving Licence. Desirable: Experience within power, utilities or major infrastructure projects. Knowledge of roadworks and traffic management processes. Knowledge of local authority engagement procedures. Understanding of CDM and construction environments. Interested? Apply with your most recent CV or Call Alanna: (phone number removed). INDTEMP
May 23, 2026
Contractor
Customer Liaison Officer Edinburgh Negotiable DOE Avenue are seeking an experienced and proactive Community Liaison Officer (CLO) to support the delivery of a major High Voltage (HV) cable installation project involving the construction of approximately 10km of trenching works between substations on the outskirts of Edinburgh. The successful candidate will act as the primary interface between the project team and external stakeholders, ensuring effective communication, minimising disruption, maintaining positive relationships and protecting the reputation of the business throughout the project lifecycle. The CLO will be expected to build strong relationships and maintain regular engagement with customers, local communities, local authorities, transport providers, businesses and all interested parties affected by the works. Key Responsibilities Act as the primary point of contact for all external stakeholder communication associated with the project. Develop, implement and maintain a Stakeholder Engagement Plan and communication strategy. Build and maintain positive working relationships with: Local residents and customers Businesses affected by the works Local community and neighbourhood groups Local highways authorities Bus operators and public transport providers Emergency services Schools, care homes and vulnerable customer groups Elected members and local councillors Client representatives and key project stakeholders Arrange and attend stakeholder meetings, public information events and community engagement sessions. Prepare and distribute advance notifications, newsletters, project updates and customer communications. Customer Management Act as the first escalation point for customer concerns and complaints. Log, monitor and manage customer enquiries through to closure. Ensure all complaints are investigated promptly and corrective actions implemented where required. Identify vulnerable customers and ensure additional support measures are put in place. Traffic & Public Interface Management Liaise closely with highways authorities regarding planned roadworks, traffic management arrangements and access restrictions. Coordinate with bus operators regarding route changes, diversions and bus stop impacts. Ensure businesses, residents and stakeholders receive sufficient notice of any disruption. Attend coordination meetings relating to highways and traffic management. Community Relations Maintain positive public perception of the project and the Opus brand. Monitor community concerns and identify emerging issues before escalation. Attend local forums and neighbourhood meetings as required. Identify opportunities for community engagement initiatives and positive project legacy activities. Requirements: Essential: Previous experience in a Community Liaison, Stakeholder Engagement or Customer Relations role. Experience working on utilities, civil engineering, highways or infrastructure projects. Strong communication and interpersonal skills. Ability to deal professionally with difficult or sensitive situations. Excellent organisational and reporting skills. Strong IT capability including Microsoft Office. Full UK Driving Licence. Desirable: Experience within power, utilities or major infrastructure projects. Knowledge of roadworks and traffic management processes. Knowledge of local authority engagement procedures. Understanding of CDM and construction environments. Interested? Apply with your most recent CV or Call Alanna: (phone number removed). INDTEMP
Regeneration Supervisor Location: Chesterfield (office, site-based, and home working available) Salary: 35,672 per annum, rising incrementally to 38,592 Plus an upcoming pay award (to be backdated from April 2026) Sellick Partnership Ltd are proud to be partnering with a well-established Housing Association to recruit a Regeneration Supervisor to join their team on a permanent basis. This is an excellent opportunity for an experienced professional to play a key role in delivering high-quality regeneration and property improvement works within the local community. About the Role As a Regeneration Supervisor, you will support the successful delivery of planned works and regeneration projects, ensuring quality, compliance, and customer satisfaction are consistently achieved. You will act as a key link between contractors, internal teams, and residents, helping to maintain high standards across all works. Key Responsibilities Provide site-specific information on hazards and risks to support the Principal Contractor in developing Construction Phase Plans Assist in the management of allocated contracts, ensuring all works align with specifications, initial inspections, and relevant legislation Carry out post-inspections on completed properties to ensure works meet expected quality and standards Review and contribute to the development of quality standards and specifications in collaboration with Contracts Managers, contractors, Neighbourhood Services Officers, and customers Produce weekly progress reports on contractor performance and project delivery Conduct Health & Safety inspections to ensure safe systems of work are followed and maintained Ensure compliance with all statutory requirements, financial regulations, standing orders, and contract procedures Essential Criteria Demonstrable understanding of operating within a competitive business environment, alongside knowledge of public sector frameworks and expectations Proven leadership and people management skills, including motivating teams, building strong working relationships, and supporting staff development Strong project supervisory experience, with the ability to identify key actions and milestones, prioritise workloads, plan resources effectively, and deliver against structured action plans About You Experience within property services, regeneration, or planned works Strong understanding of Health & Safety and construction-related compliance Excellent attention to detail with the ability to identify and resolve issues efficiently Strong communication and stakeholder management skills Ability to manage multiple priorities and work collaboratively across teams A proactive and organised approach to site and contract supervision Benefits Fantastic Learning & Development programme, with opportunities to study towards professional qualifications (fully funded) Excellent pension scheme with employer contributions between 5.9% and 7.5% (dependent on salary) Flexi-time scheme offering the potential to earn up to an additional 24 days' leave per year Family-friendly support, including paternity, adoption and fostering leave Flexible working and job share opportunities Essential Car User Allowance Childcare voucher scheme Cycle to Work scheme Salary sacrifice car leasing scheme Generous relocation package for candidates moving into the area Occupational Health Service available to all staff Access to staff discounts, including Virgin Experience Days If you're looking for a role where you can contribute to meaningful regeneration projects while developing your career in a supportive and forward-thinking organisation, please apply or contact Josh Meek at Sellick Partnership Ltd Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
May 23, 2026
Full time
Regeneration Supervisor Location: Chesterfield (office, site-based, and home working available) Salary: 35,672 per annum, rising incrementally to 38,592 Plus an upcoming pay award (to be backdated from April 2026) Sellick Partnership Ltd are proud to be partnering with a well-established Housing Association to recruit a Regeneration Supervisor to join their team on a permanent basis. This is an excellent opportunity for an experienced professional to play a key role in delivering high-quality regeneration and property improvement works within the local community. About the Role As a Regeneration Supervisor, you will support the successful delivery of planned works and regeneration projects, ensuring quality, compliance, and customer satisfaction are consistently achieved. You will act as a key link between contractors, internal teams, and residents, helping to maintain high standards across all works. Key Responsibilities Provide site-specific information on hazards and risks to support the Principal Contractor in developing Construction Phase Plans Assist in the management of allocated contracts, ensuring all works align with specifications, initial inspections, and relevant legislation Carry out post-inspections on completed properties to ensure works meet expected quality and standards Review and contribute to the development of quality standards and specifications in collaboration with Contracts Managers, contractors, Neighbourhood Services Officers, and customers Produce weekly progress reports on contractor performance and project delivery Conduct Health & Safety inspections to ensure safe systems of work are followed and maintained Ensure compliance with all statutory requirements, financial regulations, standing orders, and contract procedures Essential Criteria Demonstrable understanding of operating within a competitive business environment, alongside knowledge of public sector frameworks and expectations Proven leadership and people management skills, including motivating teams, building strong working relationships, and supporting staff development Strong project supervisory experience, with the ability to identify key actions and milestones, prioritise workloads, plan resources effectively, and deliver against structured action plans About You Experience within property services, regeneration, or planned works Strong understanding of Health & Safety and construction-related compliance Excellent attention to detail with the ability to identify and resolve issues efficiently Strong communication and stakeholder management skills Ability to manage multiple priorities and work collaboratively across teams A proactive and organised approach to site and contract supervision Benefits Fantastic Learning & Development programme, with opportunities to study towards professional qualifications (fully funded) Excellent pension scheme with employer contributions between 5.9% and 7.5% (dependent on salary) Flexi-time scheme offering the potential to earn up to an additional 24 days' leave per year Family-friendly support, including paternity, adoption and fostering leave Flexible working and job share opportunities Essential Car User Allowance Childcare voucher scheme Cycle to Work scheme Salary sacrifice car leasing scheme Generous relocation package for candidates moving into the area Occupational Health Service available to all staff Access to staff discounts, including Virgin Experience Days If you're looking for a role where you can contribute to meaningful regeneration projects while developing your career in a supportive and forward-thinking organisation, please apply or contact Josh Meek at Sellick Partnership Ltd Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Housing Officer - East London Rate: 26.53 - 28.12 ph (Umbrella) Working pattern - Hybrid 2/3 days on site / in office rest from home We're seeking an experienced Housing Officer to join a busy Housing Association, managing a patch across East London . You'll be responsible for tenancy management, estate inspections, ASB cases, and providing high-quality support to residents. Key Responsibilities: Manage a defined patch, ensuring tenancies are sustained and issues resolved promptly Handle ASB reports, rent-related queries, and tenancy breaches Carry out estate inspections and ensure health & safety standards Work closely with residents, support services, and internal teams Requirements: Previous experience as a Housing / Neighbourhood Officer (essential) Strong knowledge of tenancy legislation and housing procedures Excellent communication and case management skills Ability to work independently and hit the ground running Contract: Rolling 3-month assignment, immediate start. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
May 23, 2026
Contractor
Housing Officer - East London Rate: 26.53 - 28.12 ph (Umbrella) Working pattern - Hybrid 2/3 days on site / in office rest from home We're seeking an experienced Housing Officer to join a busy Housing Association, managing a patch across East London . You'll be responsible for tenancy management, estate inspections, ASB cases, and providing high-quality support to residents. Key Responsibilities: Manage a defined patch, ensuring tenancies are sustained and issues resolved promptly Handle ASB reports, rent-related queries, and tenancy breaches Carry out estate inspections and ensure health & safety standards Work closely with residents, support services, and internal teams Requirements: Previous experience as a Housing / Neighbourhood Officer (essential) Strong knowledge of tenancy legislation and housing procedures Excellent communication and case management skills Ability to work independently and hit the ground running Contract: Rolling 3-month assignment, immediate start. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Senior Corporate Officer Location: Guildhall Salary: £30,024 - £31,537 per annum Vacancy Type: Permanent, Part Time Closing Date : 5th June 2026 About us: The Corporate Services team provides essential support to the Council s democratic, civic, operational, and IT functions. This includes managing committee meetings and governance processes, supporting councillors, coordinating civic events, and overseeing information governance (including FOI requests, data protection, and complaints handling). The team also manages IT systems and service-level agreements related to office technology, telecoms, and digital infrastructure, ensuring that staff have the tools and support they need to work effectively. Our work ensures that the Council operates transparently, lawfully, and efficiently, supporting both day-to-day service delivery and strategic development. The team plays a key role in enabling informed decision-making, maintaining compliance, and promoting a well-functioning, digitally supported organisation. About you: Provide high-level administrative and governance support to the Head of Corporate Services, ensuring effective and lawful operation of Council and Committee functions. Deputise for the Head of Corporate Services as required, maintaining continuity and leadership in service delivery. Coordinate civic, democratic, and corporate services, supporting elected members, senior officers, and civic functions. Manage information governance, including Freedom of Information requests and complaints. Line-manage Corporate Services team and IT officer. Manage key operational functions such as corporate service-level agreements Assist in delivering strategic projects, including planning matters and the Neighbourhood Development Plan. Support effective communication, enquiry handling, and engagement with councillors, officers, and the wider community. What we can offer you: Generous Leave: Benefit from a minimum of 30 days of annual leave, plus Bank Holidays, pro-rata for part-time. Satisfying Work : Join a workplace where 97% of our staff find fulfilment and excitement in their roles, as revealed by our last staff survey. Secure Future : Access the Local Government Pension Scheme for peace of mind. Continuous Growth: Embrace excellent training and development opportunities to further your career. Wellbeing Matters: Participate in the cycle to work scheme and take advantage of various health and wellbeing benefits, such as free eyesight tests and yearly flu vaccination. Paid Care : Paid sick leave to take care of yourself when needed. Essential Criteria: In your application, please highlight how you meet these key requirements: Experience working in an administrative role within a structured or regulated environment, including supporting senior managers, councillors or decision-makers. Experience arranging meetings, preparing agendas, collating papers and taking accurate formal minutes. Strong organisational, communication and time management skills, with the ability to manage competing priorities and statutory deadlines. Ability to handle sensitive, confidential and politically sensitive information with tact, discretion and professionalism. Good working knowledge of Microsoft Office, including Word, Excel, Teams and SharePoint, together with an understanding of Data Protection/GDPR and Freedom of Information requirements. Desirable: experience within local government, democratic services, FOI or complaints handling, civic or mayoral support, and knowledge of council governance and procedures. To Apply If you feel you are a suitable candidate and would like to work for Salisbury City Council, please click apply to be redirected to our website to complete your application.
May 23, 2026
Full time
Senior Corporate Officer Location: Guildhall Salary: £30,024 - £31,537 per annum Vacancy Type: Permanent, Part Time Closing Date : 5th June 2026 About us: The Corporate Services team provides essential support to the Council s democratic, civic, operational, and IT functions. This includes managing committee meetings and governance processes, supporting councillors, coordinating civic events, and overseeing information governance (including FOI requests, data protection, and complaints handling). The team also manages IT systems and service-level agreements related to office technology, telecoms, and digital infrastructure, ensuring that staff have the tools and support they need to work effectively. Our work ensures that the Council operates transparently, lawfully, and efficiently, supporting both day-to-day service delivery and strategic development. The team plays a key role in enabling informed decision-making, maintaining compliance, and promoting a well-functioning, digitally supported organisation. About you: Provide high-level administrative and governance support to the Head of Corporate Services, ensuring effective and lawful operation of Council and Committee functions. Deputise for the Head of Corporate Services as required, maintaining continuity and leadership in service delivery. Coordinate civic, democratic, and corporate services, supporting elected members, senior officers, and civic functions. Manage information governance, including Freedom of Information requests and complaints. Line-manage Corporate Services team and IT officer. Manage key operational functions such as corporate service-level agreements Assist in delivering strategic projects, including planning matters and the Neighbourhood Development Plan. Support effective communication, enquiry handling, and engagement with councillors, officers, and the wider community. What we can offer you: Generous Leave: Benefit from a minimum of 30 days of annual leave, plus Bank Holidays, pro-rata for part-time. Satisfying Work : Join a workplace where 97% of our staff find fulfilment and excitement in their roles, as revealed by our last staff survey. Secure Future : Access the Local Government Pension Scheme for peace of mind. Continuous Growth: Embrace excellent training and development opportunities to further your career. Wellbeing Matters: Participate in the cycle to work scheme and take advantage of various health and wellbeing benefits, such as free eyesight tests and yearly flu vaccination. Paid Care : Paid sick leave to take care of yourself when needed. Essential Criteria: In your application, please highlight how you meet these key requirements: Experience working in an administrative role within a structured or regulated environment, including supporting senior managers, councillors or decision-makers. Experience arranging meetings, preparing agendas, collating papers and taking accurate formal minutes. Strong organisational, communication and time management skills, with the ability to manage competing priorities and statutory deadlines. Ability to handle sensitive, confidential and politically sensitive information with tact, discretion and professionalism. Good working knowledge of Microsoft Office, including Word, Excel, Teams and SharePoint, together with an understanding of Data Protection/GDPR and Freedom of Information requirements. Desirable: experience within local government, democratic services, FOI or complaints handling, civic or mayoral support, and knowledge of council governance and procedures. To Apply If you feel you are a suitable candidate and would like to work for Salisbury City Council, please click apply to be redirected to our website to complete your application.
Rowner Community Trust (RCT) is recruiting a Business Lead which will proactively contribute to RCT becoming a more effective and sustainable resident-first organisation and help us to ensure the quality of RCT s delivery with/by residents. They will lead on business development, including profitable venue operations and income diversification, ensuring a friendly and high-quality approach to the community levy and help RCT become sustainable (in all senses). You will help us ensure the smooth operations of RCT i.e. accessible and safe venues, HR processes and supporting resident involvement etc. You will also work with the Chief Officer to help provide timely financial and programme monitoring and reporting for sponsors, RCT Board, levy payers etc and help to develop business cases/plans and funding applications. The successful candidate will need to demonstrate a willingness to be innovative and be able to lead (with the whole team) on innovation and ensuring cost-effective business processes ensuring that there is a contemporary resident-focused and easy approach. We are looking for a motivated and entrepreneurial person, and we expect that the successful candidate would have a business management qualification (or equivalent) at a degree level, have experience in cost-effective innovation and have a positive and can-do customer -focused approach and be able to work positively as part of a diverse team including involved residents. This role is an opportunity to make a real difference, and we are open to candidates with a wide range of backgrounds, and we are willing to be (mutually) flexible on largely office-based (core hours) working arrangements. The annual salary will be £19,800 and we also offer 30 days leave (18.0 pro-rata) and an annual wellness day. A full job description can be found below. We will have a drop-in information open afternoon/evening (15.00 - 19.00) on the 2nd Nimrod Centre (PO13 8AA). Application is by a 1 2- page letter outlining your motivation and key relevant skills and an up-to-date CV. This needs to be emailed to us 17.00 on Tuesday 13th June 2026. Job Description - Business Lead (22.5 hours) £33,000 pro-rata Job Purpose: Proactively contribute to RCT becoming an effective and sustainable organisation and ensure that organisational resources are available to enable the work of RCT with/by residents. Key Objectives: 1. Proactively contribute to the development of the organisation and positively lead on business development including profitable venue operations , a high - quality approach to the community levy, i ncome diversification and help RCT r each sustainability (in all senses). 2. Ensure the smooth operations of RCT to enable programme delivery by the staff team, collaborating organisations and local residents including accessible and safe venues, HR, relevant regulatory compliance, and safe resident involvement . 3. Provide timely financial and programme monitoring and reporting for sponsors, programme funders , levy payers and the Board. Key responsibilities: Positively contribute to RCT organisational & whole team development . Be proactive on profitable income maximisation and diversification to contribute to the financial sustainability of the organisation. Lead on cost - effective innovation on existing and any new business processes to ensure that there is an easy and cost - effective approach. Develop a proactive and structured approach to procurement and ensure that this is well specified and cost - effective and that a recognised green approach is achieved . Ensure that there is a welcoming and inclusive approach to venues which support RCT delivery , achieve full resident involvement and a measurable local impact. Ensure a proactive, structured and quality assured levy payment process is operating with a good relationship with levy players is being maintained and it is providing a regular and sustainable core income for RCT. Provide practical support to ensure effective programme delivery and monitoring including programme and financial monitoring and reporting to our funders and sponsors. Work with the Chief Officer to ensure that there is timely and reliable financial management information for the RCT Board and levy payers . Work with the Chief Officer to secure ongoing external investment in our core programmes and to deliver on a business case/ plan for our venues and spaces. Lead on the smooth running of the organisation s payroll, HR records and a proportionate and enabling approach to the relevant regulatory compliance e.g. safeguarding, health & safety, GDPR . Provide occasional cover for the Chief Officer. Key Requirements: We are seeking to become a fully resident - first organisation. So we are looking for a motivated and entrepreneurial person who is committed to creating a sustainable (in all senses) organisation which is actively enabling local residents to make a difference in their neighbourhood , including their venues and by leading the community trust . We expect that the successful candidate would have a business management qualification (or equivalent) at a degree level with experience in cost - effective innovation . You will need to have a positive and can - do customer - focused approach and be able to work positively as part of a diverse team including involved local residents . We offer an annual salary of £33,000 pro -rata (£19,800), six weeks leave (or 18.0 days pro -rata) and an additional annual wellbeing day. We are willing to be (mutually) flexible on largely office - based /core hours working arrangements. Key Role Metrics: 1. RCT achieves recognition as a sustainable organisation. 2. New income and planned investment targets are reached. 3. RCT spaces and buildings are generating a surplus and make a measurable positive local impact , including meaningful resident involvement. 4. Regular financial reporting to the board and levy payers is achieved. Pay: £33,000.00 per year Benefits: Free parking Health & wellbeing programme On-site parking Sick pay Work Location: In person
May 22, 2026
Full time
Rowner Community Trust (RCT) is recruiting a Business Lead which will proactively contribute to RCT becoming a more effective and sustainable resident-first organisation and help us to ensure the quality of RCT s delivery with/by residents. They will lead on business development, including profitable venue operations and income diversification, ensuring a friendly and high-quality approach to the community levy and help RCT become sustainable (in all senses). You will help us ensure the smooth operations of RCT i.e. accessible and safe venues, HR processes and supporting resident involvement etc. You will also work with the Chief Officer to help provide timely financial and programme monitoring and reporting for sponsors, RCT Board, levy payers etc and help to develop business cases/plans and funding applications. The successful candidate will need to demonstrate a willingness to be innovative and be able to lead (with the whole team) on innovation and ensuring cost-effective business processes ensuring that there is a contemporary resident-focused and easy approach. We are looking for a motivated and entrepreneurial person, and we expect that the successful candidate would have a business management qualification (or equivalent) at a degree level, have experience in cost-effective innovation and have a positive and can-do customer -focused approach and be able to work positively as part of a diverse team including involved residents. This role is an opportunity to make a real difference, and we are open to candidates with a wide range of backgrounds, and we are willing to be (mutually) flexible on largely office-based (core hours) working arrangements. The annual salary will be £19,800 and we also offer 30 days leave (18.0 pro-rata) and an annual wellness day. A full job description can be found below. We will have a drop-in information open afternoon/evening (15.00 - 19.00) on the 2nd Nimrod Centre (PO13 8AA). Application is by a 1 2- page letter outlining your motivation and key relevant skills and an up-to-date CV. This needs to be emailed to us 17.00 on Tuesday 13th June 2026. Job Description - Business Lead (22.5 hours) £33,000 pro-rata Job Purpose: Proactively contribute to RCT becoming an effective and sustainable organisation and ensure that organisational resources are available to enable the work of RCT with/by residents. Key Objectives: 1. Proactively contribute to the development of the organisation and positively lead on business development including profitable venue operations , a high - quality approach to the community levy, i ncome diversification and help RCT r each sustainability (in all senses). 2. Ensure the smooth operations of RCT to enable programme delivery by the staff team, collaborating organisations and local residents including accessible and safe venues, HR, relevant regulatory compliance, and safe resident involvement . 3. Provide timely financial and programme monitoring and reporting for sponsors, programme funders , levy payers and the Board. Key responsibilities: Positively contribute to RCT organisational & whole team development . Be proactive on profitable income maximisation and diversification to contribute to the financial sustainability of the organisation. Lead on cost - effective innovation on existing and any new business processes to ensure that there is an easy and cost - effective approach. Develop a proactive and structured approach to procurement and ensure that this is well specified and cost - effective and that a recognised green approach is achieved . Ensure that there is a welcoming and inclusive approach to venues which support RCT delivery , achieve full resident involvement and a measurable local impact. Ensure a proactive, structured and quality assured levy payment process is operating with a good relationship with levy players is being maintained and it is providing a regular and sustainable core income for RCT. Provide practical support to ensure effective programme delivery and monitoring including programme and financial monitoring and reporting to our funders and sponsors. Work with the Chief Officer to ensure that there is timely and reliable financial management information for the RCT Board and levy payers . Work with the Chief Officer to secure ongoing external investment in our core programmes and to deliver on a business case/ plan for our venues and spaces. Lead on the smooth running of the organisation s payroll, HR records and a proportionate and enabling approach to the relevant regulatory compliance e.g. safeguarding, health & safety, GDPR . Provide occasional cover for the Chief Officer. Key Requirements: We are seeking to become a fully resident - first organisation. So we are looking for a motivated and entrepreneurial person who is committed to creating a sustainable (in all senses) organisation which is actively enabling local residents to make a difference in their neighbourhood , including their venues and by leading the community trust . We expect that the successful candidate would have a business management qualification (or equivalent) at a degree level with experience in cost - effective innovation . You will need to have a positive and can - do customer - focused approach and be able to work positively as part of a diverse team including involved local residents . We offer an annual salary of £33,000 pro -rata (£19,800), six weeks leave (or 18.0 days pro -rata) and an additional annual wellbeing day. We are willing to be (mutually) flexible on largely office - based /core hours working arrangements. Key Role Metrics: 1. RCT achieves recognition as a sustainable organisation. 2. New income and planned investment targets are reached. 3. RCT spaces and buildings are generating a surplus and make a measurable positive local impact , including meaningful resident involvement. 4. Regular financial reporting to the board and levy payers is achieved. Pay: £33,000.00 per year Benefits: Free parking Health & wellbeing programme On-site parking Sick pay Work Location: In person
Job Title: People Experience Officer Contract Type: Permanent Salary: £43,329 (£47,990 is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week, full time Working Pattern: Monday to Friday Location: Liverpool, Speke If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a People Experience Officer Reporting into the Head of People Experience, the Officer is an expert in a number of disciplines that include colleague engagement and experience, appreciation, voice, wellbeing and/or Equality, Diversity and Inclusion (EDI). The role would deliver against the people experience and engagement, and/or \wellbeing and EDI Objectives for the Group. Responsible for proactively designing, developing and implementing modern and innovative solutions, initiatives and frameworks to improve colleague experience and / or helping to ensure our workforce is reflective of the communities we serve. About you We are looking for someone with • Deep technical expert on either colleague experience and engagement and or EDI with proven track record in proactively and independently designing solutions and delivering initiatives that work, in area of expertise, in large, complex organisations. • A passion for and proven experience of driving employee engagement and behavioural and cultural change. • Knowledge of the Equality Act and proven track record of implementing diversity and equality best practice initiatives. Understanding and addressing barriers to equality, diversity and successfully advising and addressing related issues, whilst keeping organisation safe and legally compliant. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.
May 22, 2026
Full time
Job Title: People Experience Officer Contract Type: Permanent Salary: £43,329 (£47,990 is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week, full time Working Pattern: Monday to Friday Location: Liverpool, Speke If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a People Experience Officer Reporting into the Head of People Experience, the Officer is an expert in a number of disciplines that include colleague engagement and experience, appreciation, voice, wellbeing and/or Equality, Diversity and Inclusion (EDI). The role would deliver against the people experience and engagement, and/or \wellbeing and EDI Objectives for the Group. Responsible for proactively designing, developing and implementing modern and innovative solutions, initiatives and frameworks to improve colleague experience and / or helping to ensure our workforce is reflective of the communities we serve. About you We are looking for someone with • Deep technical expert on either colleague experience and engagement and or EDI with proven track record in proactively and independently designing solutions and delivering initiatives that work, in area of expertise, in large, complex organisations. • A passion for and proven experience of driving employee engagement and behavioural and cultural change. • Knowledge of the Equality Act and proven track record of implementing diversity and equality best practice initiatives. Understanding and addressing barriers to equality, diversity and successfully advising and addressing related issues, whilst keeping organisation safe and legally compliant. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.
Neighbourhood Services Officer (Housing Officer) We are currently looking for a Neighbourhood Services ( Housing Officer) to join our One Vision Housing team at The Sovini Group. Fully committed to Equality, Diversity, and Inclusion; we promote a positive culture of valuing and celebrating diversity and accepting and including people regardless of their personal characteristics or circumstances click apply for full job details
May 22, 2026
Full time
Neighbourhood Services Officer (Housing Officer) We are currently looking for a Neighbourhood Services ( Housing Officer) to join our One Vision Housing team at The Sovini Group. Fully committed to Equality, Diversity, and Inclusion; we promote a positive culture of valuing and celebrating diversity and accepting and including people regardless of their personal characteristics or circumstances click apply for full job details
An opportunity has arisen for an experiencedNeighbourhood Officer to join the housing management team of a local authority on a temporary basis. This is a primarily field-based, customer-facing role, supporting multiple housing patches across an area in Birmingham. You will play a key role in helping to reduce pressure on permanent team members by taking on a range of day-to-day housing management click apply for full job details
May 22, 2026
Contractor
An opportunity has arisen for an experiencedNeighbourhood Officer to join the housing management team of a local authority on a temporary basis. This is a primarily field-based, customer-facing role, supporting multiple housing patches across an area in Birmingham. You will play a key role in helping to reduce pressure on permanent team members by taking on a range of day-to-day housing management click apply for full job details
Role title: Director of Culture & Creative Industries Employer: Manchester City Council Location: Manchester Salary: £111,669 - £123,071 Shape one of the world's most distinctive cultural cities Manchester is a global cultural city with a powerful local identity. Culture is central to the city's growth, regeneration and sense of place, and following the announcement that Dave Moutrey is retiring, we are seeking an exceptional Director of Culture & Creative Industries to lead at a pivotal moment. This is one of the most senior local authority culture roles in the UK, with significant national and international influence. The role provides strategic leadership for Manchester's cultural and creative ecosystem, from world class institutions and major events to grassroots venues, creative businesses and neighbourhood based activity. Reporting to the Strategic Director (Neighbourhoods), you will act as Senior Responsible Officer for our Always Everywhere: Manchester's Cultural Ambition , and lead delivery of the Manchester Creative Industries Strategy. You will ensure culture and creativity are embedded across council priorities including inclusive economic growth, regeneration, skills, health and zero carbon ambitions. You will: Provide clear, visible leadership for culture, creative industries and major cultural programmes. Chair and strengthen citywide governance, including the Cultural Strategy Partnership Board, Creative Industries Leadership Group and Events Commission. Lead significant capital, commissioning and regeneration activity linked to culture and creative industries. Secure investment and drive innovation, commercial development and cross sector partnerships. Represent and advocate for Manchester locally, nationally and internationally with government, funders and global cultural networks. Lead and grow a multidisciplinary service, building new creative industries capacity within the Council. We are looking for a nationally credible cultural leader with significant senior level experience in the cultural or creative industries, public sector or similarly complex environments. You will bring a strong track record in creative industries development, investment and partnership working, alongside financial and commercial acumen. You will be politically astute, emotionally intelligent and a confident communicator able to navigate complex issues, convene diverse partners and deliver at pace. A deep understanding of UK cultural policy, the role of local government and a genuine commitment to equality, diversity, inclusion and neighbourhood access are essential. This is a rare opportunity to shape Manchester's cultural future, balancing global ambition with local community impact in a city that takes culture seriously and expects delivery. For more details click (insert call to action) or contact; Rebekah Herz-Bauman : Gary Evans : Carmel Bell : Closing date: Monday 24th May
May 22, 2026
Full time
Role title: Director of Culture & Creative Industries Employer: Manchester City Council Location: Manchester Salary: £111,669 - £123,071 Shape one of the world's most distinctive cultural cities Manchester is a global cultural city with a powerful local identity. Culture is central to the city's growth, regeneration and sense of place, and following the announcement that Dave Moutrey is retiring, we are seeking an exceptional Director of Culture & Creative Industries to lead at a pivotal moment. This is one of the most senior local authority culture roles in the UK, with significant national and international influence. The role provides strategic leadership for Manchester's cultural and creative ecosystem, from world class institutions and major events to grassroots venues, creative businesses and neighbourhood based activity. Reporting to the Strategic Director (Neighbourhoods), you will act as Senior Responsible Officer for our Always Everywhere: Manchester's Cultural Ambition , and lead delivery of the Manchester Creative Industries Strategy. You will ensure culture and creativity are embedded across council priorities including inclusive economic growth, regeneration, skills, health and zero carbon ambitions. You will: Provide clear, visible leadership for culture, creative industries and major cultural programmes. Chair and strengthen citywide governance, including the Cultural Strategy Partnership Board, Creative Industries Leadership Group and Events Commission. Lead significant capital, commissioning and regeneration activity linked to culture and creative industries. Secure investment and drive innovation, commercial development and cross sector partnerships. Represent and advocate for Manchester locally, nationally and internationally with government, funders and global cultural networks. Lead and grow a multidisciplinary service, building new creative industries capacity within the Council. We are looking for a nationally credible cultural leader with significant senior level experience in the cultural or creative industries, public sector or similarly complex environments. You will bring a strong track record in creative industries development, investment and partnership working, alongside financial and commercial acumen. You will be politically astute, emotionally intelligent and a confident communicator able to navigate complex issues, convene diverse partners and deliver at pace. A deep understanding of UK cultural policy, the role of local government and a genuine commitment to equality, diversity, inclusion and neighbourhood access are essential. This is a rare opportunity to shape Manchester's cultural future, balancing global ambition with local community impact in a city that takes culture seriously and expects delivery. For more details click (insert call to action) or contact; Rebekah Herz-Bauman : Gary Evans : Carmel Bell : Closing date: Monday 24th May
Housing Officers (Bedfordshire/Buckinghamshire) Location: Bedfordshire, Buckinghamshire Salary: £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for Housing Officers to cover the following patches in the Bedfordshire/Buckinghamshire area: Bedford Central BedfordCentral Bedford, Luton, North HertfordshireMilton Keynes, Buckinghamshire What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion their Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this organisation, please click apply.
May 22, 2026
Full time
Housing Officers (Bedfordshire/Buckinghamshire) Location: Bedfordshire, Buckinghamshire Salary: £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for Housing Officers to cover the following patches in the Bedfordshire/Buckinghamshire area: Bedford Central BedfordCentral Bedford, Luton, North HertfordshireMilton Keynes, Buckinghamshire What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion their Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this organisation, please click apply.
Housing Officer - East Anglia Location: East Anglia Salary : £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for one Housing Officer to cover the following patch in the East Anglia area: Cambridge, East Cambridgeshire, Huntingdonshire, King's Lynn And West Norfolk, Norwich, South Cambridgeshire, West Suffolk What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion their Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this organisation, please click apply.
May 22, 2026
Full time
Housing Officer - East Anglia Location: East Anglia Salary : £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for one Housing Officer to cover the following patch in the East Anglia area: Cambridge, East Cambridgeshire, Huntingdonshire, King's Lynn And West Norfolk, Norwich, South Cambridgeshire, West Suffolk What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion their Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this organisation, please click apply.
Housing Officer - Gloucestershire Worcestershire Location: Gloucestershire/Worcestershire Salary : £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for one Housing Officer to cover the following patch in the Gloucestershire/Worcestershire area: Forest Of Dean, Gloucester, Stroud, Tewkesbury, Worcester, Wychavon What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion their Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this organisation, please click apply.
May 22, 2026
Full time
Housing Officer - Gloucestershire Worcestershire Location: Gloucestershire/Worcestershire Salary : £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for one Housing Officer to cover the following patch in the Gloucestershire/Worcestershire area: Forest Of Dean, Gloucester, Stroud, Tewkesbury, Worcester, Wychavon What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion their Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this organisation, please click apply.
Housing Officer - Warwickshire, Northamptonshire Location: Warwickshire, Northamptonshire Salary : £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for Housing Officers to cover the following patches in the Northamptonshire/Warwickshire area: Harborough, Hinckley And Bosworth, North Northamptonshire, Nuneaton And Bedworth, Rugby, Rutland Warwick Cherwell, Stratford-upon-Avon, West Northamptonshire What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion their Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this organisation, please click apply.
May 22, 2026
Full time
Housing Officer - Warwickshire, Northamptonshire Location: Warwickshire, Northamptonshire Salary : £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for Housing Officers to cover the following patches in the Northamptonshire/Warwickshire area: Harborough, Hinckley And Bosworth, North Northamptonshire, Nuneaton And Bedworth, Rugby, Rutland Warwick Cherwell, Stratford-upon-Avon, West Northamptonshire What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion their Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this organisation, please click apply.
Housing Officer (South Yorkshire/Nottinghamshire) Location: North East, East of England Salary: £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for a Housing Officer to cover the following patch in the South Yorkshire/Nottinghamshire area: Amber Valley, Ashfield, Bassetlaw, Doncaster, Melton, Newark And Sherwood, North Kesteven, Nottingham, Rotherham, Rushcliffe. What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisation's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this organisation, please click apply.
May 22, 2026
Full time
Housing Officer (South Yorkshire/Nottinghamshire) Location: North East, East of England Salary: £36,000 per annum Vacancy Type: Full-time Closing date: 26 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for a Housing Officer to cover the following patch in the South Yorkshire/Nottinghamshire area: Amber Valley, Ashfield, Bassetlaw, Doncaster, Melton, Newark And Sherwood, North Kesteven, Nottingham, Rotherham, Rushcliffe. What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisation's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is "They are proud to make things personal; if it matters to their customers, it matters to them." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. The organisation reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for this organisation, please click apply.
Leeds Federated Housing Association Ltd
City, Leeds
Job Title: Neighbourhood Officer Location: Leeds Salary: £35,803 per year Job Type: Full time, 18 Month / Fixed Term Do you have experience in housing management and want to help people make a home? Leeds Federated is seeking a dedicated Neighbourhood Officer to join our Area Team. In this role, you'll take ownership of a designated portfolio of homes, acting as the primary point of contact for our customers. You'll be responsible for building strong, positive relationships and ensuring our customers receive a high-quality, responsive service, that is built on trust, transparency, and mutual respect. What you'll do: Act as the main interface between the association and the customers, liaising with colleagues to ensure services are provided effectively Provide support that recognises and responds to the needs of individuals and communities Take ownership of customer enquiries across all channels, ensuring they are resolved efficiently and to a high standard Take prompt and fair action in cases of tenancy breaches, anti-social behaviour, or safeguarding concerns Carry out estate inspections and monitoring communal areas to ensure safety and cleanliness standards Let empty homes within our guidelines of creating sustainable communities Collaborate with internal teams and external agencies to improve community wellbeing Use feedback and performance data to drive service improvements and customer satisfaction. What we're looking for: Proven experience in housing management and/or delivering care and support services A confident communicator with a customer-focused mindset Strong track record of completing administrative tasks with high levels of accuracy and attention to detail Able to navigate computer-based systems Committed to continuous improvement and delivering high-quality outcomes Holder of a valid UK driving licence Able to travel and work from various locations as required If you are ready to take the next step in your career and want to be part of a purpose-driven organisation, apply today! Closing Date : 3rd June 2026. Interview Date : 12th - 17th June 2026. We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community. The Company: Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing. Please click on the APPLY button to be redirected to our careers page to apply for this role. Candidates with the experience or relevant job titles of; Housing Officer, Tenancy Officer, Community Housing Officer, Neighbourhood Housing Manager, may also be considered for this role.
May 21, 2026
Contractor
Job Title: Neighbourhood Officer Location: Leeds Salary: £35,803 per year Job Type: Full time, 18 Month / Fixed Term Do you have experience in housing management and want to help people make a home? Leeds Federated is seeking a dedicated Neighbourhood Officer to join our Area Team. In this role, you'll take ownership of a designated portfolio of homes, acting as the primary point of contact for our customers. You'll be responsible for building strong, positive relationships and ensuring our customers receive a high-quality, responsive service, that is built on trust, transparency, and mutual respect. What you'll do: Act as the main interface between the association and the customers, liaising with colleagues to ensure services are provided effectively Provide support that recognises and responds to the needs of individuals and communities Take ownership of customer enquiries across all channels, ensuring they are resolved efficiently and to a high standard Take prompt and fair action in cases of tenancy breaches, anti-social behaviour, or safeguarding concerns Carry out estate inspections and monitoring communal areas to ensure safety and cleanliness standards Let empty homes within our guidelines of creating sustainable communities Collaborate with internal teams and external agencies to improve community wellbeing Use feedback and performance data to drive service improvements and customer satisfaction. What we're looking for: Proven experience in housing management and/or delivering care and support services A confident communicator with a customer-focused mindset Strong track record of completing administrative tasks with high levels of accuracy and attention to detail Able to navigate computer-based systems Committed to continuous improvement and delivering high-quality outcomes Holder of a valid UK driving licence Able to travel and work from various locations as required If you are ready to take the next step in your career and want to be part of a purpose-driven organisation, apply today! Closing Date : 3rd June 2026. Interview Date : 12th - 17th June 2026. We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community. The Company: Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing. Please click on the APPLY button to be redirected to our careers page to apply for this role. Candidates with the experience or relevant job titles of; Housing Officer, Tenancy Officer, Community Housing Officer, Neighbourhood Housing Manager, may also be considered for this role.
JOB DESCRIPTION The Housing & Neighbourhoods team at The Guinness Partnership plays a crucial role in safeguarding communities and delivering our social purpose: providing safe, high-quality homes and essential housing services to our residents. We are pleased to offer a new opportunity for a Housing & Neighbourhood Officer to join our team on a full-time, permanent basis, covering our Bristol nei click apply for full job details
May 21, 2026
Full time
JOB DESCRIPTION The Housing & Neighbourhoods team at The Guinness Partnership plays a crucial role in safeguarding communities and delivering our social purpose: providing safe, high-quality homes and essential housing services to our residents. We are pleased to offer a new opportunity for a Housing & Neighbourhood Officer to join our team on a full-time, permanent basis, covering our Bristol nei click apply for full job details
Contract Type : 18 Month / Fixed Term Do you have experience in housing management and want to help people make a home? Leeds Federated is seeking a dedicated Neighbourhood Officerto join our Area Team. In this role, youll take ownership of a designated portfolio of homes, acting as the primary point of contact for our customers click apply for full job details
May 21, 2026
Full time
Contract Type : 18 Month / Fixed Term Do you have experience in housing management and want to help people make a home? Leeds Federated is seeking a dedicated Neighbourhood Officerto join our Area Team. In this role, youll take ownership of a designated portfolio of homes, acting as the primary point of contact for our customers click apply for full job details
KENT AND MEDWAY MENTAL HEALTH NHS TRUST
Rochester, Kent
There are two vacancies for a Non-executive Director (NED) at Kent & Medway Mental Health NHS Trust (KMMH ). This is an exceptional opportunity to share your talents and expertise to make a positive difference to the lives of people served by the Trust. Essential criteria Role 1: Non-executive Director with local authority and/or voluntary and social enterprise sector experience. You will be able to demonstrate the following: Expertise in the delivery of local authority and/or voluntary sector care to vulnerable or socially disadvantaged populations. Experience of working as a senior leader in such organisations, with Board level inputs. Strong understanding of service provider workforce and culture issues. Strong connections to the communities of Kent & Medway. Role 2: Non-executive Director with senior programme management, successful partnerships development and / or system, business and third-party benefits realisation experience You will be able to demonstrate the following: Board level demonstration of such experience from any sector, including balancing internal and external factors at Board level. Strong understanding of the risks and rewards of partnership working and of measuring, embedding and delivering on partnership objectives. Good understanding of Place Based Partnerships, Integrated Neighbourhood Health and the role of mental health and / or community health services in delivering on the Government's three big shifts. Both roles will need to demonstrate: Familiarity with governance frameworks in large and complex organisations, including experience advising committees and a strong understanding of what constitutes high quality assurance for the Trust Board. Clear connection with and demonstration of our Trust Values. As a future NHS leader, the successful candidates will be able to demonstrate that they meet the NHS leadership competency framework for board members (please see the candidate information pack below for the six domains). The competency domains are aligned to Our NHS People Promise , Our Leadership Way and the Seven Principles of Public Life (Nolan Principles). The best boards are those that reflect the workforce and communities they serve. We particularly welcome applications from women, people from local black, Asian and minority ethnic communities, and people with disabilities, who we know are all under-represented in these important roles. Application documents KMMH NED spec April 2026 Monitoring form S3572 Find out more Applicants will have an opportunity to speak briefly with Colin Lynch, incoming Chair of the Trust or the current Chair, Jackie Craissati, and shortlisted applicants may also wish to speak to Sheila Stenson, Chief Executive Officer at KMMH. Please contact Sharon Tree by emailing NHS England - for general process enquiries contact Helen Barlow by emailing
May 21, 2026
Full time
There are two vacancies for a Non-executive Director (NED) at Kent & Medway Mental Health NHS Trust (KMMH ). This is an exceptional opportunity to share your talents and expertise to make a positive difference to the lives of people served by the Trust. Essential criteria Role 1: Non-executive Director with local authority and/or voluntary and social enterprise sector experience. You will be able to demonstrate the following: Expertise in the delivery of local authority and/or voluntary sector care to vulnerable or socially disadvantaged populations. Experience of working as a senior leader in such organisations, with Board level inputs. Strong understanding of service provider workforce and culture issues. Strong connections to the communities of Kent & Medway. Role 2: Non-executive Director with senior programme management, successful partnerships development and / or system, business and third-party benefits realisation experience You will be able to demonstrate the following: Board level demonstration of such experience from any sector, including balancing internal and external factors at Board level. Strong understanding of the risks and rewards of partnership working and of measuring, embedding and delivering on partnership objectives. Good understanding of Place Based Partnerships, Integrated Neighbourhood Health and the role of mental health and / or community health services in delivering on the Government's three big shifts. Both roles will need to demonstrate: Familiarity with governance frameworks in large and complex organisations, including experience advising committees and a strong understanding of what constitutes high quality assurance for the Trust Board. Clear connection with and demonstration of our Trust Values. As a future NHS leader, the successful candidates will be able to demonstrate that they meet the NHS leadership competency framework for board members (please see the candidate information pack below for the six domains). The competency domains are aligned to Our NHS People Promise , Our Leadership Way and the Seven Principles of Public Life (Nolan Principles). The best boards are those that reflect the workforce and communities they serve. We particularly welcome applications from women, people from local black, Asian and minority ethnic communities, and people with disabilities, who we know are all under-represented in these important roles. Application documents KMMH NED spec April 2026 Monitoring form S3572 Find out more Applicants will have an opportunity to speak briefly with Colin Lynch, incoming Chair of the Trust or the current Chair, Jackie Craissati, and shortlisted applicants may also wish to speak to Sheila Stenson, Chief Executive Officer at KMMH. Please contact Sharon Tree by emailing NHS England - for general process enquiries contact Helen Barlow by emailing
We re Hiring: Enforcement Team Leader London Local Authority £250 £280 per day (depending on experience) Are you an experienced enforcement, environmental protection, community safety, or policing professional ready to lead from the front and make a visible impact across one of London s most vibrant communities? We re recruiting for a passionate and driven ASB Enforcement Manager to support the delivery of safer, cleaner, and stronger neighbourhoods across South London. About the Role This is a frontline operational leadership role within Public Protection & Regulatory Services, responsible for delivering high-profile environmental enforcement, public protection, and community safety functions across public spaces. You ll lead a high-performing Response Team of five, balancing reactive demand with intelligence-led proactive enforcement activity to tackle: Anti-Social Behaviour Fly-tipping, littering, graffiti & fly-posting Noise nuisance & out-of-hours reactive response Unlicensed street trading Waste Duty of Care & highways enforcement Public nuisance and environmental crime You ll also coordinate hotspot operations, support borough-wide crime prevention initiatives, oversee enforcement investigations and prosecution files, and work closely with residents, councillors, police, businesses, and partner agencies. What You ll Be Doing Leading and motivating frontline enforcement officers Managing reactive out-of-hours noise services Delivering intelligence-led and data-driven enforcement operations Managing complex investigations, enforcement action, interviews, and prosecution case files Driving service improvement, performance, and operational excellence Supporting staff wellbeing, development, recruitment, and performance management Representing the service at community forums, operational meetings, and partnership groups What We re Looking For Strong leadership and people management experience Background in environmental enforcement, public protection, regulatory services or community safety Experience managing investigations and enforcement activity Knowledge of relevant legislation and enforcement procedures Excellent communication and stakeholder engagement skills A proactive, resilient, and solutions-focused mindset Highly Desirable: Experience working within enforcement-led operational environments Experience managing high-profile or complex anti-social behaviour investigations Previous Police or Law Enforcement background Essential Legislative Knowledge: Environmental Protection Act 1990 Highways Act 1980 ASB, Crime and Policing Act 2014 London Local Authorities Act 1990 (as amended) This role involves evening, weekend, and out-of-hours working, including up to 21 hours of paid overtime per month, in line with service requirements. INDRRH
May 21, 2026
Full time
We re Hiring: Enforcement Team Leader London Local Authority £250 £280 per day (depending on experience) Are you an experienced enforcement, environmental protection, community safety, or policing professional ready to lead from the front and make a visible impact across one of London s most vibrant communities? We re recruiting for a passionate and driven ASB Enforcement Manager to support the delivery of safer, cleaner, and stronger neighbourhoods across South London. About the Role This is a frontline operational leadership role within Public Protection & Regulatory Services, responsible for delivering high-profile environmental enforcement, public protection, and community safety functions across public spaces. You ll lead a high-performing Response Team of five, balancing reactive demand with intelligence-led proactive enforcement activity to tackle: Anti-Social Behaviour Fly-tipping, littering, graffiti & fly-posting Noise nuisance & out-of-hours reactive response Unlicensed street trading Waste Duty of Care & highways enforcement Public nuisance and environmental crime You ll also coordinate hotspot operations, support borough-wide crime prevention initiatives, oversee enforcement investigations and prosecution files, and work closely with residents, councillors, police, businesses, and partner agencies. What You ll Be Doing Leading and motivating frontline enforcement officers Managing reactive out-of-hours noise services Delivering intelligence-led and data-driven enforcement operations Managing complex investigations, enforcement action, interviews, and prosecution case files Driving service improvement, performance, and operational excellence Supporting staff wellbeing, development, recruitment, and performance management Representing the service at community forums, operational meetings, and partnership groups What We re Looking For Strong leadership and people management experience Background in environmental enforcement, public protection, regulatory services or community safety Experience managing investigations and enforcement activity Knowledge of relevant legislation and enforcement procedures Excellent communication and stakeholder engagement skills A proactive, resilient, and solutions-focused mindset Highly Desirable: Experience working within enforcement-led operational environments Experience managing high-profile or complex anti-social behaviour investigations Previous Police or Law Enforcement background Essential Legislative Knowledge: Environmental Protection Act 1990 Highways Act 1980 ASB, Crime and Policing Act 2014 London Local Authorities Act 1990 (as amended) This role involves evening, weekend, and out-of-hours working, including up to 21 hours of paid overtime per month, in line with service requirements. INDRRH
