33 jobs found

Ready to find the right role for you? Salary: base of up to 32,000 per annum plus car, commission scheme and Veolia benefits Hours: 40 hours per week, Mon - Fri Location: Mobile across Stewartby and Milton Keynes The BDE will be responsible for the development of sales and bid opportunities within the South. Growing and maintaining the pipeline and reporting of new business sales leads for the Stewartby, Southampton, and Cardiff Industrial Services depots ensuring successful delivery and coordination of converted sales opportunities with the project and operations team to establish a strong and robust sales pipeline. The position will have the freedom to organise their day plan client visits within the region and manage the region based on their own strategies and understanding and customer needs. They will be empowered to make decisions regarding their sales approach, negotiation strategy, adapting to different situations and client personalities. They will be encouraged to think outside the box and think of innovative solutions to address client challenges rather then being rigidly confined to a single approach. The role will require the candidate to establish new sales, develop existing contracts, and communicate with internal and external sales stakeholders. The BDE function is directly linked to the operational delivery of successful sales and must provide project lifecycle updates to the local business unit. The successful candidate will work seamlessly with the Project Coordinators and Operations Managers and be skilled in communication and information technology. Experience of industrial services is not essential and taught on the job. The candidate will have a proven track record of building a sales pipeline and handing delivery and execution over to the operations team. This role will be required to deliver internal and external sales by means of prospecting, and networking, such as local synergy meeting between Veolia stakeholders "Winning Together" monthly cross selling opportunities and contacts etc There will also be a requirement for the candidate to liaise and work in tandem with the national business development team, where wider opportunities arise within the region or to support the work of the BD function. What we can offer you; Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Use the business CRM system Salesforce to record all opportunities Manage their own time and customers Promptly attended appointments Report directly to the Business Manager Prepare progress reports Report daily movements Work collaboratively with the business manager and colleagues to make strategic decisions Empowerment to make sales decisions and target clients Engaging with clients and conducting on-site consultations to assess project requirements so we can deliver tailored solutions. Ensure compliance with all Health and Safety policies, promote safety culture across teams and partners, and maintain fleet compliance to protect the organisation's operating licence. Develop and maintain relationships with key stakeholders to support organic and strategic growth, raising the company profile and identifying new service opportunities. Support Business Plan development aligned with company vision and strategy, ensuring effective implementation of policies and procedures, and manage regional succession planning. Participate in Emergency Response Duty Rota including nightshift work Prepare and deliver presentations on the business service line Prepare own quotations and proposal documents using the format provided Use the costing matrix and rate card to prepare estimations based on time Manage own expenses, travel and accommodation using the systems provided What we're looking for; The role holder will establish and develop strong working relationships with internal stakeholders and external customers working within a defined sales process to deliver a strong pipeline for the business unit. A proficient understanding of the industrial cleaning technologies for waste management employed across the Southern region, and have the ability to present to internal and external stakeholders When required to provide support at seminars or open days including attendance and supporting the event. The role holder will work within established processes and procedures in order to carry out their duties Ensure the company's products, image, reputation and achievements are represented to maximum effect Strong communication skills and a good team player The ability to learn new skills and technologies Presentation preparation, and delivery at all levels Ongoing training on sales techniques product knowledge and market trends to enhance skills and confidence. Have the ability and confidence to communicate at levels Prepare and deliver presentations on the business service line Prepare own quotations and proposal documents using the format provided Use the costing matrix and rate card to prepare estimations based on time What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Title: Sales Support Coordinator Date: 12 June 2026 Location: United Kingdom, Whiteley, Hampshire, GB About Us Domo Tactical Communications operates in fast growing markets offering innovative and robust wireless security products, leading-edge IP centric network devices, and C4I application software solutions, along with high performance wireless broadcast systems for all industries. Our passion for innovation keeps us one step ahead in the rapidly changing and increasingly challenging environments within which we perform, whether on the battlefield, in the streets of our cities, or at the world's largest sporting events. High performance IP Video, communications, and broadcast systems enable our customers to securely monitor, control, communicate, and share information with confidence in complex environments and in the most demanding situations. What will you be doing? Reporting to the VP of Sales, you will play a key role in supporting the Sales team through lead generation, customer engagement, and sales operations activities. This particular role will be initially focused on our Unmanned Systems datalink market. Based in the Whiteley office, this role is responsible for managing both inbound enquiries and proactive outbound outreach, helping to build and maintain a strong pipeline of opportunities. This is a highly interactive role where you will work closely with Sales, Engineering, Operations, and other internal teams to ensure a seamless customer experience. The position involves identifying potential customers, understanding their needs, and supporting the sales process from initial contact through to opportunity development. The role offers the opportunity to develop strong commercial and technical awareness, while contributing directly to sales growth through a mix of relationship building, CRM management, and campaign execution. There is excellent potential for forward career progression to Sale Account manager within the team for the right candidate. Key Responsibilities Include Supporting the external Sales team with quoting activities, opportunity updates, and lead creation within the CRM system. Managing inbound enquiries and proactively generating leads through outbound calls and targeted campaigns. Engaging with customers to understand their needs and identify potential sales opportunities. Providing product information and responding to customer queries in a timely and professional manner. Maintaining accurate and up-to-date records of customer interactions and opportunities within Salesforce CRM. Collaborating with internal teams including Engineering, Operations, and Logistics to support the sales process and customer delivery. Participating in sales meetings and contributing to team alignment, pipeline development, and performance tracking. About You The ideal candidate will be a motivated and customer-focused sales professional with strong communication skills and a proactive approach to lead generation. Comfortable working in a fast-paced environment, they will be confident engaging with customers over the phone and through digital channels, while maintaining a high level of organisation and attention to detail. The successful candidate will bring a positive, coachable attitude and a willingness to learn, along with the ability to manage multiple priorities and contribute to team success. An interest in technology and the ability to quickly understand customer requirements will be key to identifying and developing sales opportunities. To be successful in this role, you ll ideally have: 2 5 years experience Strong communication and interpersonal skills with a customer-first mindset. Confidence in outbound calling and lead generation activities. Experience using CRM systems, with Salesforce experience preferred. Good organisational skills with the ability to manage multiple tasks and priorities. A solid understanding of the sales lifecycle and how to identify and develop opportunities. Experience with Microsoft Office applications, with knowledge of AI tools for lead generation considered beneficial. Benefits And Culture Our culture is supportive and collaborative. You will be part of a multidisciplinary team where we share our ideas and innovation is strongly encouraged. We are looking for someone with genuine passion for the job and a can-do attitude. Our Employees Receive 25 days annual leave plus Bank holidays A generous pension plan, company match up to 9%. Company bonus scheme Annual pay reviews (discretional) A personal approach to training and development Employee Assistance Program Income protection Life assurance Flexible core working hours. Open plan, modern office environment Onsite subsidized café Enjoy working as part of a global organisation with teams in Whiteley, Hampshire; USA; Denmark, Singapore; Dubai and Australia. DTC is committed to promoting a culture that supports personal development and embraces a diverse mix of employees throughout all levels of the organisation. Interested in a career with us? Simply click on APPLY and we ll be in contact shortly.

Are you eager to make a significant impact in a role that combines operational excellence with innovative technology? A leading company in the industrial services and Facilities Management space is seeking an Inhouse Consultant LeadecOS / CAFM Specialist based in Coventry (with travel across UK sites). This is not a pure IT or systems administrator role; it is a dynamic blend of CAFM system management, process improvement, user training, and data analysis. As this market leader expands its hard FM and technical services footprint, you will serve as the UK subject matter expert, driving the deployment and optimisation of a newly launched, custom platform to transform service delivery nationwide. The Role As the Inhouse Consultant CAFM Specialist, you ll: Lead System Implementation & Rollout: Spearhead system deployments across the UK, gathering business requirements, configuring the platform to optimise workflows, and ensuring total alignment with global standards. Drive Operational Improvement: Partner closely with site managers and operational teams to improve business processes, maximise system utilisation, and support the seamless mobilisation of new contracts and sites. Deliver User Support & Training: Act as the primary point of contact for system queries, conducting comprehensive training for managers, helpdesk teams, and administrators while producing clear user guides and documentation. Manage Data & Advanced Reporting: Maintain rigorous data quality across multiple sites, analysing operational trends and leveraging advanced Excel tools (such as Pivot Tables, Power Query, and complex formulas) to deliver actionable insights. You To be successful in the role of In-house Consultant CAFM Specialist, you ll bring: Operational CAFM Expertise: Strong operational awareness and practical experience supporting CAFM, field service, or service management systems from an operations standpoint, rather than a purely IT infrastructure angle. Relevant experience is desirable: Experience in CAFM , FM systems managers, helpdesk managers/team leaders, mobilisation managers with CAFM exposure, or FM operations professionals with exceptional systems knowledge. Advanced Data & Technical Skills: High proficiency in Microsoft Excel to manage structured datasets. Familiarity with Salesforce, project implementation, or exposure to industrial/hard services is highly desirable. Excellent Stakeholder Management: Superior communication skills to seamlessly bridge the gap between UK operations and European stakeholders. Mobility & Flexibility: A full UK driving license and a willingness to travel regularly to support a diverse site portfolio spanning Coventry, Solihull, Birmingham, Warrington, Hinkley, Crewe. What's in it for you? This role offers significant autonomy as the UK lead for the platform, providing a unique opportunity to shape how a major CAFM application develops across the business. You will benefit from a highly collaborative structure, reporting directly to the UK Head of Engineering & Projects. The position offers: A basic salary of £50,000 (with flexibility up to £60,000 for the right candidate). A £5,000 car allowance and a performance-related bonus scheme worth up to 20% . A balanced 37.5-hour working week with hybrid arrangements (typically 3 days on-site/2 days WFH, with more site presence required during critical mobilisations). Direct influence on high-profile operational projects that enhance business efficiency. Apply Now! To apply for the position of Inhouse Consultant LeadecOS / CAFM Specialist, click Apply Now and send your CV to Olivia Blake. Interviews are taking place now, so don t miss your chance to secure this impactful role!

RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Safer Parking Compliance & Coordination Manager Location: Home-Based (UK) with frequent travel to Heathrow Salary: 39,000 - 42,000 per annum Contract: Permanent, Full-Time Hours: 36 hours per week, Monday to Friday Interviews: July Start Date: September MUST HAVE FULL UK DRIVERS LICENSE - Company car provided Make a Difference in Crime Prevention and Public Safety We are seeking an experienced and motivated Safer Parking Compliance & Coordination Manager to lead the operational delivery, compliance management, and ongoing development of a nationally recognised safer parking accreditation programme. This is an exciting opportunity for a professional with experience in compliance, auditing, crime prevention, safeguarding, parking operations, or regulatory standards to play a key role in reducing vehicle crime and improving public confidence in parking services across the UK. Working remotely and collaborating with police partners, industry stakeholders, parking operators, and internal teams, you will take ownership of a specialist accreditation scheme designed to improve standards and protect consumers. The Role As the Safer Parking Compliance & Coordination Manager, you will be responsible for the end-to-end management of a national accreditation programme focused on safer parking and vehicle security standards. You will oversee operator onboarding, compliance monitoring, auditing activity, staff vetting processes, stakeholder engagement, database management, and policy development. You will act as the primary point of contact for accredited operators and support continuous improvement across the scheme. This role combines operational management, relationship building, compliance oversight, and strategic development. Key Responsibilities Manage the day-to-day operation of a national safer parking accreditation scheme. Support the onboarding and accreditation of new operators. Develop and maintain strong relationships with operators, industry partners, and policing stakeholders. Lead all staff vetting processes and provide guidance on appropriate screening requirements. Create and maintain policies relating to staff conduct, customer service standards, and operational compliance. Coordinate audits and compliance reviews to ensure standards are consistently met. Maintain accurate records and manage scheme data using CRM systems. Support membership growth and retention objectives. Deliver presentations, workshops, and briefings to stakeholders and industry audiences. Attend exhibitions, conferences, and sector events across the UK as required. Collaborate with marketing teams to promote safer parking initiatives and raise awareness of crime prevention measures. Monitor and protect programme branding and accreditation integrity. Support wider crime prevention and public safety initiatives where appropriate. About You We are looking for someone who can work independently, build strong professional relationships, and confidently manage multiple priorities. Essential Requirements Strong understanding of compliance, auditing, accreditation, or quality assurance processes. Excellent communication, presentation, and stakeholder engagement skills. Experience managing databases and maintaining accurate records. Good working knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint. Ability to work autonomously and deliver results with minimal supervision. Strong problem-solving, organisational, and analytical skills. Experience developing policies, procedures, or operational standards. Ability to manage sensitive information with professionalism and discretion. Desirable Experience within parking operations, transport, security, crime prevention, or regulatory environments. Knowledge of staff vetting processes such as DBS or similar screening procedures. Experience using Salesforce or similar CRM platforms. Understanding of crime prevention principles and security standards. Experience working with public sector organisations, police services, or local authorities. What You'll Bring Professionalism and integrity. Strong attention to detail. Excellent relationship-building abilities. A proactive and solutions-focused approach. Confidence in engaging with senior stakeholders and external partners. Commitment to improving standards, reducing crime, and supporting safer communities. Benefits Home-based working. National role with varied and meaningful responsibilities. Opportunity to contribute to innovative crime prevention initiatives. Collaborative and supportive working environment. Professional development opportunities. Competitive salary and benefits package. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.

Axis CLC is a national property maintenance and compliance partner, delivering essential repairs, refurbishment and building safety services to keep the UK s homes and public buildings operating at their best. We combine nationwide capability with strong regional delivery, trusted by housing providers, local authorities and public-sector clients across the country. We are now seeking an experienced Partnership / Business Development Manager to own and grow a regional portfolio, winning, retaining and expanding contracts across the North. You will develop a high-quality pipeline, build senior client relationships, drive pre-construction activity, and convert opportunities into profitable, sustainable work. This role will be based from our Newcastle office, with regular travel across the region to meet clients and partners. We also offer the flexibility of hybrid working, aligned to business needs. What you ll deliver Growth: Build and maintain a qualified pipeline across the North; meet quarterly pipeline and order-intake targets. Retention & expansion: Protect key accounts and deliver growth plans across repairs, planned, compliance and retrofit. Client advocacy: Enhance client satisfaction/NPS through structured reviews and rapid escalation handling. Improved win rates: Lead early capture, opportunity shaping and price/quality alignment with Operational and Commercial teams. Market visibility: Strengthen Axis CLC s profile with frameworks, consortia and sector bodies; support Marketing with events and sector content. Key Responsibilities Client & Account Management Map stakeholders and decision-makers; develop multi-level relationships across asset, repairs, sustainability and procurement. Drive pre-tender engagement and secure framework positions. Opportunity Development Manage the pipeline (CRM) from early engagement to award, ensuring nothing is missed and priorities focus on winnable opportunities. Deliver targeted communications that support proactive business development. Pre-Construction & Bids Shape solutions with Ops and Commercial, including scope, programme, risk, technical approach and internal approvals. Lead capture plans, value propositions, case studies, client presentations and win themes. Support PQQ/ITT submissions with high-quality, accurate content. Commercial Insight Support pricing strategy, benchmarking, KPIs and contract mechanisms including SoRs, open-book and gainshare. Reporting & Market Intelligence Maintain CRM accuracy, contacts, meetings, deal stages and probabilities. Report weekly on pipeline, forecasts, risks and required actions. Track frameworks, procurement routes, competitors and policy trends (e.g., decarbonisation, Net Zero, social value). Collaboration Work cross-functionally with Operations, Commercial, Bids, Marketing, Finance, Compliance and Internal Comms. Experience We re Looking For Strong experience in business development, partnerships or account growth within social housing, property maintenance, construction or FM. Proven track record winning and growing contracts (repairs, planned, compliance, retrofit). Strong commercial acumen (pricing, KPIs, SLAs, risk allocation, SoRs). Excellent stakeholder engagement and presentation skills at all levels. CRM discipline (HubSpot, Salesforce, Dynamics or similar). Full UK driving licence; regional travel required. What We Offer Competitive base salary, plus performance bonus 25 days holiday + bank holidays Pension, medical scheme options and life assurance Car allowance Employee rewards and wellbeing programme Why Axis CLC? You ll be joining a national team with opportunities across a wide range of sectors, from housing and education to healthcare, defence and commercial property. With strong internal career pathways and a culture of developing talent, we offer long-term stability and growth. We re Committed to Inclusion We celebrate and value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

Our client is an inspiring place to work. They are an award-winning, independent company, leading in their field and offering a refreshingly different experience to the larger IT solutions providers. Their team has worked on some of the biggest projects in the UK and Europe, earning a reputation for delivering smart, real-world solutions using only the best technology vendors in the business. With expertise in connectivity, networks, smart buildings, advanced wi-fi, cybersecurity and managed IT services, they proudly support a diverse client base across the public and private sectors. They are passionate about continuous learning and invest heavily in their people, supporting everything from technical certifications to soft skills and personal development. If you re looking to grow your career with a forward-thinking team that truly values innovation and impact, you ll fit right in. They welcome applicants from all backgrounds and aim to offer all their staff the support they need to achieve their career goals. They particularly welcome candidates form under-represented groups in the Tech Community. What you can expect from our client: Training: Guaranteed investment in your personal and professional development, including 6 days paid study leave. Work / Life Balance: 25 days annual leave plus flexible working opportunities. Wellness and Wellbeing: They take their teams health seriously. Activities, socials and coaching are routine to them. The Role As a Junior Internal Account Manager, you ll be a key player in our client s dynamic Sales and Business Support teams. You ll work closely with Account Managers, Directors, and other teams to ensure their customers get the best service and value. In addition, you will handle some logistics coordination and project management assistance to ensure timely delivery and smooth operations. This role is perfect if you re organised, proactive, and ready to learn with plenty of room to grow! What you ll be doing: Sales Support and Administration: Collaborate with Account Managers to prepare and issue quotes, process customer orders, manage deal registrations, and more. Price Optimisation: Work with distributors to secure the best pricing for our client s deals. Order Management: Keep the flow moving by ensuring orders are processed, purchase orders are placed promptly, and all order details are accurate and up to date. Forecasting and Reporting: Maintain forecasts, and report updates to the Renewals and Business Support Manager. Project Management: Support planning, scheduling, and tracking of IT projects across multiple workstreams. Logistics: Help manage procurement, logistics and inventory of IT equipment, including assisting with the safe handling and arrangement of boxes. Cross-Team Communication: Act as a bridge between Sales, Finance, Project Management, and other teams, ensuring everyone has the information they need. Continuous Improvement: Help them keep refining and improving their systems and processes. Learning and Development: Participate in training to boost your technical skills and knowledge, with opportunities to achieve vendor certifications Key Experience: Deliver Results: Love hitting goals, whether it s closing deals, managing renewals, or getting the best prices. Thrive on Collaboration: Enjoy building relationships and working together with customers and colleagues alike. Have a Competitive Edge: Driven, resilient, and commercially savvy, with a knack for getting things done. Are Organised and Proactive: Able to manage your own work and deadlines with confidence. Bring Product Knowledge: Have, or are ready to learn, strong product knowledge to add value in every interaction. Personal Attributes: Strong interpersonal and relationship-building skills. Professional, approachable, and customer focused. Solid organisational and time management skills. Proficient in Excel, Word, and Outlook. Experience with Salesforce is a plus.

SF Partners are supporting our high growth client in recruiting a Client Services Manager to lead their growing Client Services team. It's a pivotal role: you'll own client communication, transaction progression, team performance and service standards, reporting to the Sales & Operations Director. You'll inherit a team of four and build from there. This is hands-on - you'll lead the team and be on the calls and emails yourself, especially when a transaction gets complicated or the news is hard. You'll come from property, estate agency, auctions, conveyancing, financial services or customer success - somewhere client-facing, fast-moving and detail-heavy. What you'll own Client experience & relationships - Lead the Client Services function and hold the line on service standards. - Handle a high volume of client calls and emails directly - and set the standard for how the team handles theirs. - Be the escalation point for complex enquiries and complaints, and resolve them, don't just route them. - Build real relationships with buyers, sellers, landlords, investors and partners. - Track client satisfaction and act on what it tells you. - Set service standards that put the client first, and make sure the team lives by them. Team leadership & development - Manage, mentor and develop a team of four Client Services Executives, and grow it as the business scales. - Run regular reviews, coaching and training. - Set clear objectives, KPIs and development plans for each person. - Build a team that's calm under pressure and genuinely good with people. Transaction progression - Oversee the full journey: draft listing instruction exchange completion. - Coordinate sales, conveyancers, auction partners and clients so nothing stalls. - Keep clients informed at every stage - bad news fast, never silence. Process, compliance & systems - Review and improve client services processes so they're faster and clearer. - Keep records, documentation and client comms accurate and to standard. - Work with compliance to meet regulatory requirements. - Get the most out of our CRM - we run on Salesforce - and help optimise how the team uses it. Operational & commercial - Report regularly on satisfaction, team performance, transaction progress and service levels. - Spot opportunities to improve retention and generate referrals. - Work across sales, compliance, marketing and operations to keep the experience consistent. - Support growth and operational improvement initiatives. What we're looking for - Proven experience leading a client services, client care or customer success team - this is a must, not a nice-to-have. - A track record in property, auctions, conveyancing, financial services or a similar regulated, client-facing field. - High energy and genuine enthusiasm - the kind of person clients are glad picked up the phone, and the team feeds off. - Comfortable carrying a high volume of calls and emails without dropping the detail. - Someone who runs towards a difficult conversation, not away from it. - Strong people-management instincts - you coach, you don't just manage. - Confident with CRM systems - Salesforce experience is a real plus. - Organised under pressure, with the judgement to know what to escalate and when. - Clear communicator. Plain English, no waffle, on the phone and on the page.

We're a recruiting for a well-established organisation with a loyal customer base and a brilliant Operations team who truly look out for one another. Right now, we're looking for someone with office-based B2C customer service experience in a product environment who enjoys problem-solving, bringing calm to customer challenges, and taking real ownership of their work. What you'll be doing Supporting customers by phone and email with warmth, clarity, and confidence.Managing orders from start to finish and keeping everything seamless through CRM systems.Handling returns, delivery updates, product questions, and the occasional tricky complaint (with lots of team support).Logging everything in the CRM so customers get a smooth, consistent experience.Working closely with Sales, Marketing, Logistics and After-Sales-great exposure for future growth.Spotting ways to improve processes and making the customer journey even better.Picking up varied ad-hoc tasks that keep your day interesting and your skills growing. What we're looking for Office-based B2C customer service experience (retail-only won't be quite enough).Experience supporting customers in a product, stock-based or order-based environment.Confident communicator with a friendly, reassuring style.Strong admin and CRM skills (extra points for SAP or Salesforce).Calm, empathetic, solution-focused approach-especially when issues get complex.Someone reliable with stable work history who enjoys being part of a supportive team.A positive attitude, good organisation skills, and comfort working with structure. What makes this role genuinely great A friendly, down-to-earth team who support one another.A calm, structured office environment (not high-volume contact centre chaos).A stable, long-term position in a company that values consistency and reliability.Real opportunities to develop skills across multiple departments.Clear processes, strong onboarding, and a manager who actually listens.A role where your work makes a genuine difference every single day.If you want a role where you can grow, feel appreciated, and enjoy turning customer challenges into positive experiences, we'd love to hear from you.Apply today and take the next confident step in your customer service career.

Ideal is an inspiring place to work. We re an award-winning, independent company, leading in our field and offering a refreshingly different experience to the larger IT solutions providers. Our team has worked on some of the biggest projects in the UK and Europe, earning a reputation for delivering smart, real-world solutions using only the best technology vendors in the business. With expertise in connectivity, networks, smart buildings, advanced wi-fi, cybersecurity and managed IT services, we proudly support a diverse client base across the public and private sectors. We re passionate about continuous learning and invest heavily in our people, supporting everything from technical certifications to soft skills and personal development. If you re looking to grow your career with a forward-thinking team that truly values innovation and impact, you ll fit right in. We welcome applicants from all backgrounds and aim to offer all our staff the support they need to achieve their career goals. We particularly welcome candidates form under-represented groups in the Tech Community. What you can expect from us: Training: Guaranteed investment in your personal and professional development, including 6 days paid study leave. Work / Life Balance: 25 days annual leave plus flexible working opportunities. Wellness and Wellbeing: We take our teams health seriously. Activities, socials and coaching are routine to us. The Role As a Junior Internal Account Manager, you ll be a key player in our dynamic Sales and Business Support teams. You ll work closely with Account Managers, Directors, and other teams to ensure our customers get the best service and value. In addition, you will handle some logistics coordination and project management assistance to ensure timely delivery and smooth operations. This role is perfect if you re organised, proactive, and ready to learn with plenty of room to grow! What you ll be doing: Sales Support and Administration: Collaborate with Account Managers to prepare and issue quotes, process customer orders, manage deal registrations, and more. Price Optimisation: Work with distributors to secure the best pricing for our deals. Order Management: Keep the flow moving by ensuring orders are processed, purchase orders are placed promptly, and all order details are accurate and up to date. Forecasting and Reporting: Maintain forecasts, and report updates to the Renewals and Business Support Manager. Project Management: Support planning, scheduling, and tracking of IT projects across multiple workstreams. Logistics: Help manage procurement, logistics and inventory of IT equipment, including assisting with the safe handling and arrangement of boxes. Cross-Team Communication: Act as a bridge between Sales, Finance, Project Management, and other teams, ensuring everyone has the information they need. Continuous Improvement: Help us keep refining and improving our systems and processes. Learning and Development: Participate in training to boost your technical skills and knowledge, with opportunities to achieve vendor certifications. Key Experience: Deliver Results: Love hitting goals, whether it s closing deals, managing renewals, or getting the best prices. Thrive on Collaboration: Enjoy building relationships and working together with customers and colleagues alike. Have a Competitive Edge: Driven, resilient, and commercially savvy, with a knack for getting things done. Are Organised and Proactive: Able to manage your own work and deadlines with confidence. Bring Product Knowledge: Have, or are ready to learn, strong product knowledge to add value in every interaction. Personal Attributes: Strong interpersonal and relationship-building skills. Professional, approachable, and customer focused. Solid organisational and time management skills. Proficient in Excel, Word, and Outlook. Experience with Salesforce is a plus.

Regional Sales Manager - West Midlands This role is designed to support the roll out of new digital platform technology that uniquely matches great talent with great clients within a defined geography. You will introduce and embed our innovative digital platform, which offers on-demand, flexible blue-collar labour solutions (e.g., temporary staff, logistics, warehousing, manufacturing operatives) to new clients in the Light Industrial and Logistics sector located around our current operations. Key Responsibilities: Strategic Sales & Territory Optimisation Geographic Expansion: Strategically focus sales efforts on clients situated in proximity to our established branches or client clusters to maximise the efficiency of our talent deployment. Talent Database Monetisation: Work closely with internal operations to understand the strength and depth of the existing blue-collar talent database in specific local areas. Use this insight to proactively approach nearby clients with confidence in our supply capability. Consultative Selling: Proactively contact existing clients to understand their evolving needs, pain points (e.g. high turnover, seasonal peaks) and current contingent workforce strategy. Achieve high KPI targets based on number of client engagements Opportunity Identification: Be Curious: Employ deep curiosity and active listening to uncover opportunities where the digital platform can provide a more efficient, location-specific, and tailored recruitment solution, especially by utilising our existing database talent. Be Brave:Identify similar client opportunities whilst travelling and approach on an adhoc basis , maximising the potential that each day brings Be Confident Articulate the benefits of the digital platform in the context of the client's operation, focusing on benefits like faster fulfilment based on proximity, real-time time-sheet tracking, and streamlined compliance. Revenue Growth: Meet and exceed ambitious sales targets for platform adoption and utilisation/recurring revenue tied to specific geographical areas. Qualifications and Skills: High energy and resilient , this role will suit an individual who can overcome objections and take each day as a new opportunity for success Experience in client/customer facing would be ideal and preferably within B2B Experience: Proven successful B2B sales experience, preferably in Recruitment, Light Industrial Labour Supply, SaaS, or a related Digital platform environment. Mindset: Highly self-motivated, resourceful, and driven to succeed in an independent, field-based capacity with a strong focus on strategic territory development. Curiosity & Listening: An innate ability to ask insightful questions and a proven track record of genuinely listening to client responses to uncover and solve problems. Industry Knowledge: Ideally prior experience selling into the Light Industrial, Logistics, or Manufacturing sectors is essential. Familiarity with the challenges of blue-collar recruitment and local labour markets is a significant advantage. Technology Proficiency: Proficient in CRM software (e.g., Salesforce, HubSpot) and presentation tools. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on (url removed)

Own the Pipeline. Build the Playbook. Shape the Future of Legal Tech. Are you always the top pipeline generator on your team? The one who knows everyone, shows up at every event, and simply won't stop until they get the meeting? Do you want genuine autonomy, a specialist market you can make your own, and the earning potential to match? If so, this is your chance to make the best career decision of your life. The Role at a Glance: Business Development Manager Remote Working - UK £60,000 - £70,000 Base Salary £110,000 - £120,000 OTE + Uncapped Commission Above Plan Plus Unlimited Leave, Private Medical, Dental, Pension, Life Insurance & More Full Time - Permanent Reporting to: Sales Director Company: Fast-growing global Legal SaaS technology business Pedigree: 25x Growth Since 2020 Targeting 100x Growth by 2030 Culture: Entrepreneurial High-Performance Autonomous Strategic Remote-First Your Background / Skills: SaaS Sales, Business Development, Outbound Pipeline Generation, Legal Technology, Prospecting, Account-Based Marketing, Salesforce, Outreach.io Who we are: Actionstep is innovating and growing faster than anyone else in the legal practice management software space. We ve grown 25x since 2020 and are targeting 100x growth by 2030. Yes, we have a market-leading SaaS solution. But what sets us apart is our people - highly-focused, strategic, resourceful and entrepreneurial. Our team is compact, our ambition is enormous and the results speak for themselves. Trusted by hundreds of law firms across the UK, Actionstep is redefining how midsize legal practices run their business. The planets have aligned for Actionstep in the UK, and we need the right people to help us capitalise on the opportunity. This is a rare chance to join something very special at exactly the right moment. The Opportunity: You will own the outbound engine that fuels Actionstep UK's next phase of growth, building the pipeline that our Account Executives convert into revenue. This is a newly created role with genuine ownership and influence. You won't inherit a pipeline. You won't inherit a playbook. You'll help build both. This role is ideal for someone who thrives in high-autonomy environments and wants the opportunity to define how outbound sales is done inside one of the UK's most exciting legal tech growth stories. You'll work closely with Account Executives and senior leadership to identify opportunities, generate high-quality pipeline and continuously refine outbound strategy across the UK legal market. What your day might look like: • Owning the outbound pipeline and generating £2M+ qualified pipeline annually • Building and refining Actionstep's outbound sales playbook for the UK market • Identifying and qualifying prospects against Actionstep's ideal customer profile • Creating opportunities through targeted outreach, networking, referrals, partnerships and events • Partnering closely with Account Executives to ensure high-quality handoffs and improved conversion outcomes • Building strong relationships across UK law firms and legal professionals • Representing Actionstep at industry events, conferences and networking forums • Tracking pipeline metrics and analysing performance trends • Providing recommendations and market insight to the Sales Director • Developing deep understanding of the legal sector and buyer behaviour within law firms What Success Looks Like: • Annual quota for BDM-sourced ARR added to pipeline: £2,000,000 • Annual quota for BDM-sourced ARR closed won: £800,000 • 30 Days - Onboard to Actionstep and understand outbound sales process & ABM • 60 Days - Crystallise outbound strategy for the UK market • 90 Days - Generate £250,000 pipeline About You: You have built pipeline in competitive B2B SaaS markets, selling to senior stakeholders through long, complex sales cycles. You understand that great outbound is a craft, not simply a numbers game. Essential: • Proven track record generating high-quality outbound pipeline within B2B SaaS environments • Genuine knowledge of and curiosity about the legal sector • Strong commercial instinct and qualification capability • Excellent written and verbal communication skills • Ability to build credibility quickly with Managing Partners, Operations Directors and CFOs • Experience using Salesforce, Outreach.io or similar sales engagement platforms • Highly organised, self-motivated and accountable • Comfortable operating independently without close management • Strong focus on quality over volume when building pipeline Desirable: • Experience selling into UK law firms or professional services organisations • Existing network within the UK legal market • Experience building outbound functions, frameworks or sales playbooks from scratch The Honest Part: This is a new role with no inherited pipeline, no BDM team beside you and ambitious targets. If you want a fully built system to plug into, this is probably not the right move. But if you want to own a function, define how it works and prove what is possible in one of the UK's most exciting growth stories, this is it. What we offer: • Flexible, remote-first working • Unlimited leave • Optional London WeWork office access • Pension contributions • Private medical insurance • Dental insurance • Life insurance • Opportunity to shape and define a critical growth function • High-autonomy role with significant commercial impact If you've read this advert and you're thinking "this is for me" - we'd love to hear from you. Apply today and help shape the future of legal technology in the UK. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone regarding your application. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

We are looking for someone who can take full ownership of all international shipping operations within the business, as well as the day-to-day running and development of this small department. We are looking for someone who has experience in fine art and high value goods and can bring ideas and improvements to the business Initially, you would be the sole person within the department, however the long-term plan is for you to help grow and scale the department over time, including eventually recruiting and building your own team as the business continues to grow. Based near to Heathrow the hours are Monday-Friday 8am - 5pm Salary 40-45k Duties Include: Manage all export and import shipments end-to-end Coordinate international freight movements by air, sea and road Liaise with airlines, shipping lines, freight partners and overseas agents Prepare international shipping quotations Obtain and manage freight rates from suppliers and agents Build accurate operational costings Support pricing strategy and margin control Coordinate with warehouse and transport teams Manage shipping workflow within Salesforce Help improve systems, workflow and operational structure Required Skills Experience within international shipping, freight forwarding or specialist logistics Experience preparing freight quotations and operational costings Strong understanding of import/export operations Excellent organisational and communication skills Strong attention to detail Ability to manage multiple shipments simultaneously Strong IT and systems capability

We are a specialist consultancy that helps innovative businesses access government backed innovation incentives and funding opportunities. Since our launch, we have built a strong reputation for delivering exceptional outcomes for clients and continue to experience significant growth. As part of an experienced and highly regarded team, you will play a key role in helping organisations understand and realise the value of innovation incentives. You will identify, develop and convert new business opportunities through a consultative and relationship driven approach. Working collaboratively with technical specialists and referral partners, you will help expand our client base while contributing to the ongoing success of the wider business. This is an exciting opportunity to join a market leading organisation, work alongside subject matter experts, and contribute to ambitious growth plans. There will also be opportunities to mentor colleagues, share best practice, and support the development of the broader Business Development function. Key Responsibilities Promote innovation related funding and tax incentive services, including R&D incentives, intellectual property related tax reliefs, grants, and capital investment schemes. Educate prospective clients on the value of these services and assess potential eligibility through a consultative discovery process. Develop strong relationships with prospective clients and referral partners, positioning the organisation as a trusted and premium service provider. Generate opportunities through targeted outreach activities including telephone engagement, email campaigns, LinkedIn networking, and other business development channels. Build and maintain referral relationships through professional networks, existing clients, and strategic partners. Collaborate closely with technical specialists to progress opportunities and ensure a high quality client experience. Develop opportunities generated through industry associations, professional partnerships, and other referral sources. Maintain accurate pipeline management, forecasting, and reporting through CRM systems. Consistently demonstrate high standards of professionalism, communication, and client engagement. Share knowledge, coaching, and best practice with colleagues to support team success. Manage a national client base, with regular travel to client meetings where appropriate. Deliver against annual revenue and performance targets. Skills and Attributes Entrepreneurial, ambitious, and resilient mindset. Passion for innovation and delivering high value professional services. Strong relationship building and business development capabilities. Excellent communication skills with the ability to engage stakeholders at all levels. Ability to learn and communicate complex technical concepts effectively. Self motivated and proactive approach to problem solving. Experience and Qualifications 7+ years' experience in business development, relationship management, account management, or a similar client facing B2B role. Experience working with organisations in sectors such as technology, software, fintech, engineering, professional services, or high growth businesses is advantageous. Proven track record of achieving or exceeding performance targets and KPIs. Experience coaching, mentoring, or developing colleagues. Experience using CRM platforms such as Salesforce or equivalent systems. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Are you an experienced Sales Manager looking for an opportunity to lead high-performing teams and play a key role in the continued growth of a successful housebuilding business? Elvet Recruitment are delighted to be recruiting on behalf of a well-established, privately owned housebuilder for an experienced Sales Manager to oversee multiple developments across East Yorkshire and Lincolnshire. This is a rare and exciting opportunity to join a highly respected organisation with ambitious growth plans, leading a team of Sales Executives to deliver exceptional sales performance while maintaining outstanding customer satisfaction standards. The successful candidate will take ownership of sales operations across several developments, driving reservations and completions, supporting and developing sales teams, and ensuring company processes are consistently delivered to the highest standard. This role would suit a motivated and energetic sales leader with a strong background in new homes sales who thrives in a fast-paced, target-driven environment. You'll also benefit from joining a supportive and collaborative team, excellent earning potential through a performance-related bonus scheme, and the opportunity to contribute to the future success of a growing regional housebuilder. What You'll Be Doing: Leading, motivating, and managing a team of Sales Executives across multiple developments to achieve reservation and completion targets Recruiting, coaching, and developing team members in line with company standards and performance expectations Conducting regular performance reviews, appraisals, and development discussions Preparing staffing rotas and ensuring effective sales coverage across all developments Ensuring compliance with sales procedures, systems, and company processes Managing underperformance and implementing improvement plans where required Monitoring CRM activity and sales performance metrics, driving continuous improvement across the team Supporting the planning and delivery of marketing campaigns for current and future developments Working closely with senior management to maximise sales opportunities and support business objectives Managing new development launches, including full sales office and site setup Coordinating sales releases and pricing strategies alongside senior leadership Collating and interpreting market research, competitor activity, and local housing market trends to support sales strategy Building and maintaining effective relationships with internal departments, suppliers, contractors, and external stakeholders Ensuring high standards of health and safety are maintained for customers, employees, and visitors across all developments Providing regular reporting and sales updates to senior management What We're Looking For: Previous experience within a Sales Manager role in the new homes, housebuilding, or property sector Proven track record of achieving and exceeding sales targets Strong leadership skills with the ability to motivate, coach, and develop high-performing teams Excellent communication, relationship-building, and stakeholder management skills Strong commercial awareness and understanding of the housing market Experience using CRM systems, ideally Salesforce Highly organised with excellent attention to detail and time management skills Ability to manage multiple priorities across several developments Proactive, driven, and customer-focused approach Full UK Driving Licence Role Information: Competitive basic salary with performance-related bonus scheme Working hours Thursday to Monday, 9:00am - 5:00pm Based at Head Office in Hessle with regular travel to developments across East Yorkshire and Lincolnshire Opportunity to work for a leading privately owned 5-star housebuilder This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client. By applying for this job you accept the T&Cs, Privacy Notice and Disclaimers which can be found on our website. Please call Heather Sweetman at Elvet Recruitment for a confidential discussion and further information regarding this opportunity.

SFE & CRM Analyst Location: Maidenhead (Office-based) Pay rate: 14.49 per hour Role Overview This role supports customer engagement and sales force effectiveness through CRM operations, reporting, and analytics. The position focuses on managing healthcare professional registrations and Salesforce data, while also supporting reporting, performance tracking, and digital tools used by customer-facing teams. Key Responsibilities CRM & Customer Portal Support Manage customer data updates and registration requests in Salesforce (SFDC) Match and merge customer records with the OneKey database Track completed and incomplete customer registrations Troubleshoot and escalate customer issues where needed Support customer service and e-solutions teams Review portal analytics and engagement data Assist with operational tasks such as sample loading, inventory checks, and target list validation Sales Force Effectiveness (SFE) Produce and manage SFE reports to track sales team performance Support the SFE Manager with reporting and analytics Train new starters on digital tools including Power BI dashboards and IQVIA Healthcare Insights Respond to internal reporting and data requests Identify and communicate performance trends to managers Support quarterly segmentation reporting and target list validation Help organise and categorise reports for customer engagement analytics Skills & Experience Required Administrative or operational work experience Strong attention to detail Good communication and problem-solving skills Ability to manage deadlines and prioritise workload Confident using data and reporting tools Fluent English Preferred Experience using Excel or spreadsheets Customer service experience Experience with CRM systems such as Salesforce Personal Qualities Positive, proactive attitude Logical and organised thinker Comfortable analysing data and presenting insights Team player with strong customer focus Additional Information Employees are expected to follow company policies, including health, safety, environmental, and quality standards.

Account Manager Location: Hull Department: Sales / Business Development Reporting To: Office Manager Salary: 35,000 - 40,000 per year About the Role Our Client is seeking a confident, professional, and highly organised Key Customer Account Manager to lead and manage a portfolio of key customer accounts across the UK and Europe. This is an exciting opportunity for an experienced account management professional who thrives on building strong client relationships, delivering exceptional customer service, and driving business growth. You will play a key role in managing customer expectations, coordinating project delivery, and ensuring excellent communication between clients, internal teams, and external partners. Working across a diverse range of industries including cosmetics, healthcare, food, and fashion , you will support projects ranging from waste collection schemes and recycling initiatives to large-scale off-site operations. The successful candidate will be environmentally conscious, customer-focused, commercially aware, and comfortable working in a fast-paced environment. Key Responsibilities Key Account Management Act as the primary point of contact for key customers, from SME businesses to large UK and European brands. Build and maintain strong, long-term client relationships. Understand customer requirements and provide tailored service solutions. Manage customer expectations while ensuring project delivery aligns with agreed objectives. Client Communication & Relationship Building Maintain daily and weekly communication with clients and brand leads. Conduct remote meetings, business reviews, and regular engagement sessions. Travel to meetings, site visits, audits, and industry conferences where required. Ensure excellent client satisfaction through proactive communication and issue resolution. Sales & Business Development Identify opportunities to grow existing accounts and generate additional revenue. Provide quotations and present the full range of available services. Develop account plans to achieve sales targets and KPIs. Establish and nurture new leads and client relationships. Negotiate contracts, pricing, and delivery terms. Project & Contract Management Explore and define client requirements with internal stakeholders. Build project briefs and oversee delivery from concept through to completion. Manage client contracts, terms, and ongoing account support. Ensure projects are delivered on time and to a high standard. Collaboration & Operations Work closely with internal teams including Sales, Operations, Logistics, Finance, and wider UK and European teams. Support courier and shipping requirements where necessary. Ensure effective communication across departments to meet customer requirements. Market Research & Insights Conduct research into clients, brands, and industry sectors. Monitor customer trends, competitor activity, and market developments. Provide feedback to management to support business improvements and strategic planning. Reporting & Administration Produce reports for clients and internal management teams. Maintain accurate records of sales activity, pipelines, and forecasts. Ensure CRM systems are consistently updated with customer interactions and project progress. Support company social media activity where required. Skills & Experience Required Bachelor's degree in Business Administration, Sales, Marketing , or a related field (preferred). 3-7 years' experience in Key Account Management or B2B Sales. Strong communication, presentation, and negotiation skills. Excellent relationship-building and stakeholder management abilities. Experience using CRM platforms such as Salesforce, HubSpot, Zoho , or similar. Strong organisational, analytical, and problem-solving skills. Proficiency in Microsoft Office . Preferred Experience & Competencies Experience managing multiple high-value customer accounts simultaneously. A strong customer-centric mindset with excellent attention to detail. Commercial awareness and strategic thinking capabilities. Results-driven, proactive, and adaptable approach to work. Sustainability or waste sector knowledge would be advantageous. Understanding of large consumer brands, particularly within cosmetics, healthcare, food, and fashion industries , would be beneficial. What We're Looking For The ideal candidate will be enthusiastic, organised, and passionate about delivering outstanding customer service. You will be comfortable managing customer expectations, maintaining professional relationships across departments, and supporting the successful delivery of projects from start to finish. If you are commercially minded, highly organised, and enjoy building long-term client relationships, we would love to hear from you.

Media Sales Manager Are you a commercially driven sales professional with a passion for helping SMEs grow? Do you thrive in a fast-paced digital environment where your ideas, energy, and ambition directly impact revenue and results? If so, this brand new opportunity could be a great next step in your career. We are looking for an Media Sales Manager to lead and expand our clients SME advertising offering across their fast-growing digital marketing and reward platform. This is a key role responsible for driving revenue, onboarding new advertisers, shaping product strategy, and delivering measurable value for the SME community they support. What You'll Be Doing Sales & Revenue Growth Sell digital advertising space, marketplace listings, promotional placements, and partner offers to SME clients. Build and manage a strong multi-sector pipeline. Achieve and exceed monthly/quarterly revenue targets. Package and price advertising solutions to maximise yield and occupancy. Prospect, engage, and convert new opportunities via outreach, networking, and events. Client Acquisition & Account Management Identify, approach, and onboard new SME advertisers. Run consultative sales conversations to match client needs with the right advertising solutions. Manage accounts post-sale, driving renewals, performance, and upsell opportunities. Produce campaign reports and insights to help clients optimise their ROI. Understand each client's reward strategy, engagement goals, and workflows to advise on best platform usage. Platform & Campaign Management Oversee booking, scheduling, and delivery of ads and promotions. Collaborate with marketing, product, and operations to ensure smooth campaign execution. Maintain accurate CRM data, forecasts, and sales reporting. Strategy & Market Insight Monitor competitor platforms. Track metrics and present insights to senior leadership. Recommend new advertising products, bundles, and pricing models. Provide feedback on trends, sector opportunities, and customer needs. What We're Looking For Skills & Experience Proven experience in B2B digital media sales, platform advertising, or marketplace sales-ideally with SMEs. Strong understanding of digital marketing (display ads, listings, email promos, sponsored content). Excellent communicator with strong negotiation and presentation ability. CRM proficiency (e.g., Salesforce, HubSpot). Analytical, data-driven approach to optimising performance. Target-driven, self-motivated, and comfortable in a fast-paced environment. Experience managing a team. Highly organised with strong attention to detail. Personal Attributes Entrepreneurial mindset with a proactive, hands-on approach. Skilled relationship-builder with SME owners and decision-makers. High energy, resilience, and a results-focused mentality. Collaborative team player across departments. 50737BGR3 INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.

We re a recruiting for a well-established organisation with a loyal customer base and a brilliant Operations team who truly look out for one another. Right now, we re looking for someone with office-based B2C customer service experience in a product environment who enjoys problem-solving, bringing calm to customer challenges, and taking real ownership of their work. What you ll be doing Supporting customers by phone and email with warmth, clarity, and confidence. Managing orders from start to finish and keeping everything seamless through CRM systems. Handling returns, delivery updates, product questions, and the occasional tricky complaint (with lots of team support). Logging everything in the CRM so customers get a smooth, consistent experience. Working closely with Sales, Marketing, Logistics and After-Sales great exposure for future growth. Spotting ways to improve processes and making the customer journey even better. Picking up varied ad-hoc tasks that keep your day interesting and your skills growing. What we re looking for Office-based B2C customer service experience (retail-only won t be quite enough). Experience supporting customers in a product, stock-based or order-based environment. Confident communicator with a friendly, reassuring style. Strong admin and CRM skills (extra points for SAP or Salesforce). Calm, empathetic, solution-focused approach especially when issues get complex. Someone reliable with stable work history who enjoys being part of a supportive team. A positive attitude, good organisation skills, and comfort working with structure. What makes this role genuinely great A friendly, down-to-earth team who support one another. A calm, structured office environment (not high-volume contact centre chaos). A stable, long-term position in a company that values consistency and reliability. Real opportunities to develop skills across multiple departments. Clear processes, strong onboarding, and a manager who actually listens. A role where your work makes a genuine difference every single day. If you want a role where you can grow, feel appreciated, and enjoy turning customer challenges into positive experiences, we d love to hear from you. Apply today and take the next confident step in your customer service career.