Location:- Reading Job Title:- Vehicle Technician (Level 2) Salary 37,440 + overtime ( 40,000 We are recruiting for an Independent Garage in the Reading Area for a Level 2 Qualified Light Vehicle Technician. This is a top family-run and owned site, that train and progress all their Technicians to the top level, and historically they have progressed them all the way up to Master Level (with an MOT license too). If you are stuck in your current role without your Level 3 and going nowhere, this is your chance. Up to 37,440 + bonuses 8-5pm Mon - Fri with 1/2 weekends only which is paid at time and a half Independently owned and grown workshop that deals with all the work of a fully operating independent garage, they have an outstanding reputation for the quality of their work. Requirements for Vehicle Technician role 1. A Motor Trade qualification to work on any type of vehicle 2. Driving License 3. Tools to tackle repairs 4. 18 months experience, but open to a conversation around it. Ready for an upgrade? If you are interested in this position please contact Eric Duxbury at Holt Recruitment. He can tell you everything you need to know about your next move by hitting 'Apply' below. Please note:- if your CV is out of date, don't worry. Apply anyway, we can update it for you. Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
May 20, 2026
Full time
Location:- Reading Job Title:- Vehicle Technician (Level 2) Salary 37,440 + overtime ( 40,000 We are recruiting for an Independent Garage in the Reading Area for a Level 2 Qualified Light Vehicle Technician. This is a top family-run and owned site, that train and progress all their Technicians to the top level, and historically they have progressed them all the way up to Master Level (with an MOT license too). If you are stuck in your current role without your Level 3 and going nowhere, this is your chance. Up to 37,440 + bonuses 8-5pm Mon - Fri with 1/2 weekends only which is paid at time and a half Independently owned and grown workshop that deals with all the work of a fully operating independent garage, they have an outstanding reputation for the quality of their work. Requirements for Vehicle Technician role 1. A Motor Trade qualification to work on any type of vehicle 2. Driving License 3. Tools to tackle repairs 4. 18 months experience, but open to a conversation around it. Ready for an upgrade? If you are interested in this position please contact Eric Duxbury at Holt Recruitment. He can tell you everything you need to know about your next move by hitting 'Apply' below. Please note:- if your CV is out of date, don't worry. Apply anyway, we can update it for you. Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Location:- Eastbourne Job Title:- Vehicle Technician (Level 2) Salary:- Up to 33,000 We are recruiting for a Family-run Service Centre in the Eastbourne Area for a Service Technician, that are willing to look at either Level 2 or Level 3 Qualification. This is a top family-run and owned site, that train and progress all their Technicians to the top level with an MOT license too. If you are stuck in your current role and struggling to hit unrealistic targets, this is your chance. Up to 33,000 with a benefits package as opposed to bonus scheme 8:30 - 5:30pm Mon - Fri with 1/2 weekends only Independently owned and grown workshop that deals with all the work of a fully operating independent garage, they have an outstanding reputation for the quality of their work. Requirements for Vehicle Technician role 1. A Motor Trade qualification to work on any type of vehicle 2. Driving License 3. Tools to tackle repairs 4. 18 months experience, but open to a conversation around it. Ready for an upgrade? If you are interested in this position please contact Eric Duxbury at Holt Recruitment. He can tell you everything you need to know about your next move by hitting 'Apply' below. Please note:- if your CV is out of date, don't worry. Apply anyway, we can update it for you. Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
May 20, 2026
Full time
Location:- Eastbourne Job Title:- Vehicle Technician (Level 2) Salary:- Up to 33,000 We are recruiting for a Family-run Service Centre in the Eastbourne Area for a Service Technician, that are willing to look at either Level 2 or Level 3 Qualification. This is a top family-run and owned site, that train and progress all their Technicians to the top level with an MOT license too. If you are stuck in your current role and struggling to hit unrealistic targets, this is your chance. Up to 33,000 with a benefits package as opposed to bonus scheme 8:30 - 5:30pm Mon - Fri with 1/2 weekends only Independently owned and grown workshop that deals with all the work of a fully operating independent garage, they have an outstanding reputation for the quality of their work. Requirements for Vehicle Technician role 1. A Motor Trade qualification to work on any type of vehicle 2. Driving License 3. Tools to tackle repairs 4. 18 months experience, but open to a conversation around it. Ready for an upgrade? If you are interested in this position please contact Eric Duxbury at Holt Recruitment. He can tell you everything you need to know about your next move by hitting 'Apply' below. Please note:- if your CV is out of date, don't worry. Apply anyway, we can update it for you. Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Job Title: UK & IRE Junior Consultant - Automotive Location: Hybrid, Farnborough (2 days in office) Salary: Competitive Job type : Full time, Permanent Working Hours: 40 hours per week, Monday-Friday About Us: The Retail Performance Company is the consulting firm for the entire journey towards a customer-oriented transformation: from customer-centric strategy, through customer experience design, data analytics, to people empowerment and performance management. We have made it our mission to support our clients with holistic solutions from strategy to implementation from a single source. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers. The Opportunity: We are seeking a proficient and dynamic Junior Consultant to join our team for an exciting assignment with one of our industry leading corporate clients within the automotive sector. This role requires a proactive professional with proven experience coordinating multiple projects to tight deadlines, delivering a first class and focused approach within a fast paced environment. Automotive Aftersales experience is essential. You will have the opportunity to work on site (and remotely) with a global organisation, contributing to key projects and initiatives that drive corporate business transformation. Key Responsibilities: Provide comprehensive stakeholder support and lead project coordination activities (reporting is a minor element of the role). Support ad hoc tasks and events. Collaborate with cross functional teams (internally and externally) to ensure successful project outcomes. Contribute to actionable recommendations and implementation plans. Provide stakeholders with timely access to reports to support customer facing meetings. Maintain momentum across ongoing projects, ensuring actions are tracked and progressed effectively. Coordinate engagement and participation across the wider Aftersales team. Communicate proactively with stakeholders to highlight progress, issues, and proposed solutions. What We're Looking For: Requirements: Experience in consulting, strategy, or relevant corporate roles within automotive aftersales Strong organisational, numerical and time-management abilities Strong analytical and problem-solving abilities, with the capacity to assess complex situations and develop effective solutions Ability to coordinate complex projects while meeting strict deadlines Excellent communication and stakeholder management abilities Proven ability to adapt quickly and work independently in dynamic environments Familiarity with Microsoft Office Professional Products Advanced Excel Proficiency Previous experience working with multinational corporations Qualifications / Education: Bachelor's degree in Business Administration, Economics, or a related field Fluent in English Why Join Us? Our work is customer-centric, interdisciplinary, and international. We wholeheartedly support our clients throughout all project phases, from strategy development to execution and steering. rpc is represented in twelve countries worldwide. Collaboration between our offices makes working at rpc an especially enriching intercultural experience. Benefits Include: Opportunity to work with high-quality clients on impactful projects Supportive and collaborative consultancy culture Access to ongoing professional development and mentoring 25 days annual leave (plus Bank Holidays) Pension Plan Private Healthcare Cash back health care scheme Please click APPLY to submit your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Junior Consultant, Automotive Project Consultant, Strategy Consultant, Corporate Automotive Aftersales, Automotive Aftersales, Project Manager, may also be considered for this role.
May 19, 2026
Full time
Job Title: UK & IRE Junior Consultant - Automotive Location: Hybrid, Farnborough (2 days in office) Salary: Competitive Job type : Full time, Permanent Working Hours: 40 hours per week, Monday-Friday About Us: The Retail Performance Company is the consulting firm for the entire journey towards a customer-oriented transformation: from customer-centric strategy, through customer experience design, data analytics, to people empowerment and performance management. We have made it our mission to support our clients with holistic solutions from strategy to implementation from a single source. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers. The Opportunity: We are seeking a proficient and dynamic Junior Consultant to join our team for an exciting assignment with one of our industry leading corporate clients within the automotive sector. This role requires a proactive professional with proven experience coordinating multiple projects to tight deadlines, delivering a first class and focused approach within a fast paced environment. Automotive Aftersales experience is essential. You will have the opportunity to work on site (and remotely) with a global organisation, contributing to key projects and initiatives that drive corporate business transformation. Key Responsibilities: Provide comprehensive stakeholder support and lead project coordination activities (reporting is a minor element of the role). Support ad hoc tasks and events. Collaborate with cross functional teams (internally and externally) to ensure successful project outcomes. Contribute to actionable recommendations and implementation plans. Provide stakeholders with timely access to reports to support customer facing meetings. Maintain momentum across ongoing projects, ensuring actions are tracked and progressed effectively. Coordinate engagement and participation across the wider Aftersales team. Communicate proactively with stakeholders to highlight progress, issues, and proposed solutions. What We're Looking For: Requirements: Experience in consulting, strategy, or relevant corporate roles within automotive aftersales Strong organisational, numerical and time-management abilities Strong analytical and problem-solving abilities, with the capacity to assess complex situations and develop effective solutions Ability to coordinate complex projects while meeting strict deadlines Excellent communication and stakeholder management abilities Proven ability to adapt quickly and work independently in dynamic environments Familiarity with Microsoft Office Professional Products Advanced Excel Proficiency Previous experience working with multinational corporations Qualifications / Education: Bachelor's degree in Business Administration, Economics, or a related field Fluent in English Why Join Us? Our work is customer-centric, interdisciplinary, and international. We wholeheartedly support our clients throughout all project phases, from strategy development to execution and steering. rpc is represented in twelve countries worldwide. Collaboration between our offices makes working at rpc an especially enriching intercultural experience. Benefits Include: Opportunity to work with high-quality clients on impactful projects Supportive and collaborative consultancy culture Access to ongoing professional development and mentoring 25 days annual leave (plus Bank Holidays) Pension Plan Private Healthcare Cash back health care scheme Please click APPLY to submit your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Junior Consultant, Automotive Project Consultant, Strategy Consultant, Corporate Automotive Aftersales, Automotive Aftersales, Project Manager, may also be considered for this role.
Role: Dispensing Optician Manager Location: WrexhamSalary: Competitive depending on experience plus monthly bonusWorking Hours: Full and part-time working patterns availableExperience Level: Must be registered with the GOC Your future is clear at Specsavers Wrexham, where there's always something exciting ahead. Specsavers in Wrexham, North Wales, seek a Dispensing Optician assistant Manager to join their team and help with the running of the store. We have nothing but the latest clinical technology (including OCT), and we have a fully trained team, so everything will be in place to let you focus on what you do best - treating your patients and leading a successful team. We are a highly successful store with a great reputation for staff progression and staff retention; our most valued team members have worked for us for over 20 years. We recognize that our people are the key to our success. That's why, we do everything we can to ensure our team get the best from us too. We enjoy diverse clinics; our patients come to us with a variety of eye conditions. If you're looking to expand your clinical knowledge, you'll love our store. Our Dispensing Opticians are the face of our clinic on the shop floor. With ILM courses, pre-reg supervision and Specsavers Partnership Pathway available, we can guide you on your way to becoming a great leader. This - along with your clinical expertise - will stand you in good stead if you choose to become a store director yourself one day. What's on offer? Competitive depending on experience Bonus scheme in place Full and part-time working patterns available 33 days holiday No Late nights Flexible weekend working Easily accessible location with excellent transport links Professional fees paid Exceptional clinical and professional development opportunities Access to cutting-edge clinical technology, such as OCT The Role in a Nutshell: Ensure that you provide good levels of customer service to customers at all times. Liaise with Optometrists to ensure that each customer you dispense receives a consistent quality handover. Manage aftersales service (including complaints and problem solving) in a customer service focused 'can do' manner. Contribute to achievement of individual and team sales targets by demonstrating effective professional sales techniques. Then there's you Alongside being a qualified and GOC-registered Dispensing Optician, we are searching for someone who shares our store's ethos. Someone who wants to grow, develop and offer exceptional customer care along the way. We want a practitioner who prides themselves on their clinical judgment, that isn't afraid of a hands-on approach and who is keen to get involved and build rapport with the rest of the team. In summary, we're looking for a skilled Dispensing Optician to join us, be part of the team and assist in driving our practice forward. To find out more contact Tom Shrewsbury: /
May 17, 2026
Full time
Role: Dispensing Optician Manager Location: WrexhamSalary: Competitive depending on experience plus monthly bonusWorking Hours: Full and part-time working patterns availableExperience Level: Must be registered with the GOC Your future is clear at Specsavers Wrexham, where there's always something exciting ahead. Specsavers in Wrexham, North Wales, seek a Dispensing Optician assistant Manager to join their team and help with the running of the store. We have nothing but the latest clinical technology (including OCT), and we have a fully trained team, so everything will be in place to let you focus on what you do best - treating your patients and leading a successful team. We are a highly successful store with a great reputation for staff progression and staff retention; our most valued team members have worked for us for over 20 years. We recognize that our people are the key to our success. That's why, we do everything we can to ensure our team get the best from us too. We enjoy diverse clinics; our patients come to us with a variety of eye conditions. If you're looking to expand your clinical knowledge, you'll love our store. Our Dispensing Opticians are the face of our clinic on the shop floor. With ILM courses, pre-reg supervision and Specsavers Partnership Pathway available, we can guide you on your way to becoming a great leader. This - along with your clinical expertise - will stand you in good stead if you choose to become a store director yourself one day. What's on offer? Competitive depending on experience Bonus scheme in place Full and part-time working patterns available 33 days holiday No Late nights Flexible weekend working Easily accessible location with excellent transport links Professional fees paid Exceptional clinical and professional development opportunities Access to cutting-edge clinical technology, such as OCT The Role in a Nutshell: Ensure that you provide good levels of customer service to customers at all times. Liaise with Optometrists to ensure that each customer you dispense receives a consistent quality handover. Manage aftersales service (including complaints and problem solving) in a customer service focused 'can do' manner. Contribute to achievement of individual and team sales targets by demonstrating effective professional sales techniques. Then there's you Alongside being a qualified and GOC-registered Dispensing Optician, we are searching for someone who shares our store's ethos. Someone who wants to grow, develop and offer exceptional customer care along the way. We want a practitioner who prides themselves on their clinical judgment, that isn't afraid of a hands-on approach and who is keen to get involved and build rapport with the rest of the team. In summary, we're looking for a skilled Dispensing Optician to join us, be part of the team and assist in driving our practice forward. To find out more contact Tom Shrewsbury: /
About the role Mercedes-Benz of Bristol is looking to recruit a Service Administrator to join their fantastic Aftersales Department. This role is a critical part of the running of a successful Service Department, you will support both the Service Manager and Service Advisors to ensure customers receive the best service. Working as a Sytner Service Administrator you will: administer all preparation work required for vehicle arrivals, adhere to strict processes, support the service team with telephone enquiries, complete invoicing, examine paperwork to ensure quality standards are met and carrying out self-audits before filing. Sytner Service Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in a similar role or a similarly demanding role would be ideal. Experience of using Kerridge/ADP is not essential but would be advantageous, as you will be using our internal systems to log work. We are looking for someone who is committed to providing excellent customer service and would take pride in engaging with our customers over the telephone. Ideally, you will thrive in a busy, high pressurised environment; have strong administration skills and the ability to prioritise workload within a fast-paced environment. To be successful in this role you will be extremely organised, have high attention to detail and be a great team player. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
May 16, 2026
Full time
About the role Mercedes-Benz of Bristol is looking to recruit a Service Administrator to join their fantastic Aftersales Department. This role is a critical part of the running of a successful Service Department, you will support both the Service Manager and Service Advisors to ensure customers receive the best service. Working as a Sytner Service Administrator you will: administer all preparation work required for vehicle arrivals, adhere to strict processes, support the service team with telephone enquiries, complete invoicing, examine paperwork to ensure quality standards are met and carrying out self-audits before filing. Sytner Service Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in a similar role or a similarly demanding role would be ideal. Experience of using Kerridge/ADP is not essential but would be advantageous, as you will be using our internal systems to log work. We are looking for someone who is committed to providing excellent customer service and would take pride in engaging with our customers over the telephone. Ideally, you will thrive in a busy, high pressurised environment; have strong administration skills and the ability to prioritise workload within a fast-paced environment. To be successful in this role you will be extremely organised, have high attention to detail and be a great team player. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Job Title: UK & IRE Junior Consultant - Automotive Location: Hybrid, Farnborough (2 days in office) Salary: Competitive Job type : Full time, Permanent Working Hours: 40 hours per week, Monday-Friday About Us: The Retail Performance Company is the consulting firm for the entire journey towards a customer-oriented transformation: from customer-centric strategy, through customer experience design, data analytics, to people empowerment and performance management. We have made it our mission to support our clients with holistic solutions from strategy to implementation from a single source. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers. The Opportunity: We are seeking a proficient and dynamic Junior Consultant to join our team for an exciting assignment with one of our industry leading corporate clients within the automotive sector. This role requires a proactive professional with proven experience coordinating multiple projects to tight deadlines, delivering a first class and focused approach within a fast paced environment. Automotive Aftersales experience is essential. You will have the opportunity to work on site (and remotely) with a global organisation, contributing to key projects and initiatives that drive corporate business transformation. Key Responsibilities: Provide comprehensive stakeholder support and lead project coordination activities (reporting is a minor element of the role). Support ad hoc tasks and events. Collaborate with cross functional teams (internally and externally) to ensure successful project outcomes. Contribute to actionable recommendations and implementation plans. Provide stakeholders with timely access to reports to support customer facing meetings. Maintain momentum across ongoing projects, ensuring actions are tracked and progressed effectively. Coordinate engagement and participation across the wider Aftersales team. Communicate proactively with stakeholders to highlight progress, issues, and proposed solutions. What We're Looking For: Requirements: Experience in consulting, strategy, or relevant corporate roles within automotive aftersales Strong organisational, numerical and time-management abilities Strong analytical and problem-solving abilities, with the capacity to assess complex situations and develop effective solutions Ability to coordinate complex projects while meeting strict deadlines Excellent communication and stakeholder management abilities Proven ability to adapt quickly and work independently in dynamic environments Familiarity with Microsoft Office Professional Products Advanced Excel Proficiency Previous experience working with multinational corporations Qualifications / Education: Bachelor's degree in Business Administration, Economics, or a related field Fluent in English Why Join Us? Our work is customer-centric, interdisciplinary, and international. We wholeheartedly support our clients throughout all project phases, from strategy development to execution and steering. rpc is represented in twelve countries worldwide. Collaboration between our offices makes working at rpc an especially enriching intercultural experience. Benefits Include: Opportunity to work with high-quality clients on impactful projects Supportive and collaborative consultancy culture Access to ongoing professional development and mentoring 25 days annual leave (plus Bank Holidays) Pension Plan Private Healthcare Cash back health care scheme Please click APPLY to submit your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Junior Consultant, Automotive Project Consultant, Strategy Consultant, Corporate Automotive Aftersales, Automotive Aftersales, Project Manager, may also be considered for this role.
May 15, 2026
Full time
Job Title: UK & IRE Junior Consultant - Automotive Location: Hybrid, Farnborough (2 days in office) Salary: Competitive Job type : Full time, Permanent Working Hours: 40 hours per week, Monday-Friday About Us: The Retail Performance Company is the consulting firm for the entire journey towards a customer-oriented transformation: from customer-centric strategy, through customer experience design, data analytics, to people empowerment and performance management. We have made it our mission to support our clients with holistic solutions from strategy to implementation from a single source. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers. The Opportunity: We are seeking a proficient and dynamic Junior Consultant to join our team for an exciting assignment with one of our industry leading corporate clients within the automotive sector. This role requires a proactive professional with proven experience coordinating multiple projects to tight deadlines, delivering a first class and focused approach within a fast paced environment. Automotive Aftersales experience is essential. You will have the opportunity to work on site (and remotely) with a global organisation, contributing to key projects and initiatives that drive corporate business transformation. Key Responsibilities: Provide comprehensive stakeholder support and lead project coordination activities (reporting is a minor element of the role). Support ad hoc tasks and events. Collaborate with cross functional teams (internally and externally) to ensure successful project outcomes. Contribute to actionable recommendations and implementation plans. Provide stakeholders with timely access to reports to support customer facing meetings. Maintain momentum across ongoing projects, ensuring actions are tracked and progressed effectively. Coordinate engagement and participation across the wider Aftersales team. Communicate proactively with stakeholders to highlight progress, issues, and proposed solutions. What We're Looking For: Requirements: Experience in consulting, strategy, or relevant corporate roles within automotive aftersales Strong organisational, numerical and time-management abilities Strong analytical and problem-solving abilities, with the capacity to assess complex situations and develop effective solutions Ability to coordinate complex projects while meeting strict deadlines Excellent communication and stakeholder management abilities Proven ability to adapt quickly and work independently in dynamic environments Familiarity with Microsoft Office Professional Products Advanced Excel Proficiency Previous experience working with multinational corporations Qualifications / Education: Bachelor's degree in Business Administration, Economics, or a related field Fluent in English Why Join Us? Our work is customer-centric, interdisciplinary, and international. We wholeheartedly support our clients throughout all project phases, from strategy development to execution and steering. rpc is represented in twelve countries worldwide. Collaboration between our offices makes working at rpc an especially enriching intercultural experience. Benefits Include: Opportunity to work with high-quality clients on impactful projects Supportive and collaborative consultancy culture Access to ongoing professional development and mentoring 25 days annual leave (plus Bank Holidays) Pension Plan Private Healthcare Cash back health care scheme Please click APPLY to submit your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Junior Consultant, Automotive Project Consultant, Strategy Consultant, Corporate Automotive Aftersales, Automotive Aftersales, Project Manager, may also be considered for this role.
Futures are looking to appoint an experienced Quality Manager to lead quality assurance, customer support, and continuous improvement activities within a manufacturing environment. This role is responsible for ensuring products and services meet established quality standards while delivering an exceptional aftersales experience for customers. Key Responsibilities Develop, implement, and maintain quality and business management systems and procedures. Lead internal and external audits, ensuring compliance with ISO standards and industry regulations. Analyse quality data, identify root causes, and drive corrective and preventive actions to improve operational performance. Manage customer complaints, warranty claims, and aftersales support cases from initial enquiry through to final resolution. Act as the main point of contact for customers regarding technical aftersales enquiries and complaint handling. Coordinate cross-functional investigations and ensure effective communication with customers throughout the resolution process. Monitor and report key aftersales and quality performance metrics. Drive continuous improvement initiatives to enhance efficiency, reduce defects, and improve customer satisfaction. Attend customer and site meetings as required. Skills & Experience Proven leadership and management experience within a quality, aftersales, or customer support function in a manufacturing environment. Strong knowledge of quality management systems and continuous improvement methodologies such as Six Sigma, Lean Management, or TQM. Expertise in ISO standards, audits, compliance, and corrective action processes. Excellent communication and stakeholder management skills, with the ability to liaise confidently with customers and internal teams. Strong analytical and problem-solving abilities with a hands-on approach. Experience within electrical engineering, power distribution, heavy industrial manufacturing, or a similar technical engineering environment would be highly advantageous. Experience using ERP/MRP systems is desirable. Ability to manage multiple priorities and work effectively to strict deadlines. Full UK driving licence required
May 15, 2026
Full time
Futures are looking to appoint an experienced Quality Manager to lead quality assurance, customer support, and continuous improvement activities within a manufacturing environment. This role is responsible for ensuring products and services meet established quality standards while delivering an exceptional aftersales experience for customers. Key Responsibilities Develop, implement, and maintain quality and business management systems and procedures. Lead internal and external audits, ensuring compliance with ISO standards and industry regulations. Analyse quality data, identify root causes, and drive corrective and preventive actions to improve operational performance. Manage customer complaints, warranty claims, and aftersales support cases from initial enquiry through to final resolution. Act as the main point of contact for customers regarding technical aftersales enquiries and complaint handling. Coordinate cross-functional investigations and ensure effective communication with customers throughout the resolution process. Monitor and report key aftersales and quality performance metrics. Drive continuous improvement initiatives to enhance efficiency, reduce defects, and improve customer satisfaction. Attend customer and site meetings as required. Skills & Experience Proven leadership and management experience within a quality, aftersales, or customer support function in a manufacturing environment. Strong knowledge of quality management systems and continuous improvement methodologies such as Six Sigma, Lean Management, or TQM. Expertise in ISO standards, audits, compliance, and corrective action processes. Excellent communication and stakeholder management skills, with the ability to liaise confidently with customers and internal teams. Strong analytical and problem-solving abilities with a hands-on approach. Experience within electrical engineering, power distribution, heavy industrial manufacturing, or a similar technical engineering environment would be highly advantageous. Experience using ERP/MRP systems is desirable. Ability to manage multiple priorities and work effectively to strict deadlines. Full UK driving licence required
Quality Customer Care Manager BMW Bradford As a Quality Customer Care Manager, you'll be the go-to person for customer care, supporting customers across both sales and aftersales, and making things right when challenges arise. This is a role with plenty of autonomy, so we re looking for someone who s confident making decisions, comfortable handling sensitive situations, and passionate about delivering excellent service. Your day-to-day will include: Supporting customers with queries, concerns, and complaints in a professional and empathetic way. Taking ownership of customer issues from start to finish, and keeping customers updated throughout. Spotting trends in customer feedback and sharing ideas on how we can improve. Working with teams across the group to deliver consistent and high-quality customer experience. Monitoring customer communications to ensure a high standard of service. Supporting continuous improvement across customer and colleague journeys. Helping promote a positive, customer-first culture across the business. What we re looking for in a Quality Customer Care Manager We re looking for someone who is passionate about customer experience and committed to delivering exceptional standards. You ll ideally have: Previous experience in handling customer complaints or escalated customer situations. Strong communication and interpersonal skills with the ability to build rapport quickly. A calm, solutions-focused approach and confident handling sensitive conversations. The ability to work collaboratively across departments. Strong organisational skills and the ability to manage multiple priorities. An understanding of fair customer outcomes and customer service best practice. Experience within automotive retail, premium retail, hospitality or another customer-focused environment would be advantageous. What we offer: At JCT600, we believe in rewarding and supporting our colleagues. Every Quality Customer Care Manager benefits from a competitive package and access to a wide range of colleague benefits including: Annual leave : 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years) Family support : Enhanced paid maternity and paternity leave Wellbeing & protection: Life assurance, pension, enhanced sickness cover Training & development : From foundation to advanced levels through brand partner training and best-in-class leadership development. Colleague car purchase scheme & servicing discounts Cycle-to-work and discounted gym schemes Referral scheme up to £1,000 Read more about our Employee Benefits - JCT600 Why JCT600? We ve spent over 80 years building a business that values its people and their careers We pride ourselves on being rated highly by colleagues for engagement and inclusivity Our commitment to your growth is reflected in our Life at JCT600 philosophy and seven colleague commitments How to Apply At JCT600, you re always a name, never a number . Ready to drive your career forward? Click Apply Now and upload your CV. Looking for future roles? Submit your CV directly here and join our talent pool. Inclusivity & Diversity JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we re proud to be a Disability Confident employer . We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.
May 14, 2026
Full time
Quality Customer Care Manager BMW Bradford As a Quality Customer Care Manager, you'll be the go-to person for customer care, supporting customers across both sales and aftersales, and making things right when challenges arise. This is a role with plenty of autonomy, so we re looking for someone who s confident making decisions, comfortable handling sensitive situations, and passionate about delivering excellent service. Your day-to-day will include: Supporting customers with queries, concerns, and complaints in a professional and empathetic way. Taking ownership of customer issues from start to finish, and keeping customers updated throughout. Spotting trends in customer feedback and sharing ideas on how we can improve. Working with teams across the group to deliver consistent and high-quality customer experience. Monitoring customer communications to ensure a high standard of service. Supporting continuous improvement across customer and colleague journeys. Helping promote a positive, customer-first culture across the business. What we re looking for in a Quality Customer Care Manager We re looking for someone who is passionate about customer experience and committed to delivering exceptional standards. You ll ideally have: Previous experience in handling customer complaints or escalated customer situations. Strong communication and interpersonal skills with the ability to build rapport quickly. A calm, solutions-focused approach and confident handling sensitive conversations. The ability to work collaboratively across departments. Strong organisational skills and the ability to manage multiple priorities. An understanding of fair customer outcomes and customer service best practice. Experience within automotive retail, premium retail, hospitality or another customer-focused environment would be advantageous. What we offer: At JCT600, we believe in rewarding and supporting our colleagues. Every Quality Customer Care Manager benefits from a competitive package and access to a wide range of colleague benefits including: Annual leave : 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years) Family support : Enhanced paid maternity and paternity leave Wellbeing & protection: Life assurance, pension, enhanced sickness cover Training & development : From foundation to advanced levels through brand partner training and best-in-class leadership development. Colleague car purchase scheme & servicing discounts Cycle-to-work and discounted gym schemes Referral scheme up to £1,000 Read more about our Employee Benefits - JCT600 Why JCT600? We ve spent over 80 years building a business that values its people and their careers We pride ourselves on being rated highly by colleagues for engagement and inclusivity Our commitment to your growth is reflected in our Life at JCT600 philosophy and seven colleague commitments How to Apply At JCT600, you re always a name, never a number . Ready to drive your career forward? Click Apply Now and upload your CV. Looking for future roles? Submit your CV directly here and join our talent pool. Inclusivity & Diversity JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we re proud to be a Disability Confident employer . We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.
Job Description Our Client - Guiseley At Our Client's in Guiseley site, our Vehicle Technicians play a vital role within the Aftersales function, delivering an outstanding customer motoring experience built on honesty and trust. We are looking to recruit Technicians to join our growing, modern workshop in Guiseley. You will have the opportunity to work with an experienced Service Manager who is expanding the team to support one of the UK's largest motor retailers. The role presents the opportunity to work alongside a highly skilled Technician team in one of the company's biggest workshops. We are offering a basic salary between 28,840 and 48,880 , depending on skills and experience, based on a 40-hour working week. While this role is primarily Monday to Friday, there may occasionally be requirements to work on Saturdays to support business needs or special events. Advance notice will be provided, and any Saturday hours will be paid as overtime. The packages offered are dependent upon experience and accreditation, with examples as follows: Service and Maintenance Technicians: basics up to 39,200 Service and Diagnostic Technicians: basics up to 41,600 Senior Technicians: basics up to 44,000 Master Technicians: basics up to 48,880 Your role as a Vehicle Technician is crucial in delivering an exceptional customer experience, built on trust and quality workmanship. You will be responsible for maintaining, servicing, and repairing vehicles to the highest standards. From routine servicing to complex repairs, your expertise will ensure first-time fixes and customer confidence. To be successful in this role, you should have: A relevant formal qualification in Automotive City & Guilds / NVQ Level 3 Current experience as a Vehicle Technician MOT license preferred but not essential Your own set of tools A full UK driving licence At Our Client , investment in personal development is a key priority. As a successful candidate, you can look forward to ongoing training opportunities, a clear career path, and a range of benefits that reflect their commitment to being an employer of choice, including: 33 days of annual leave, increasing to 37 with length of service Flexible working arrangements to support work-life balance Access to full manufacturer training, including EV and electrical training Evolution Management Development program for career progression Enhanced maternity and paternity leave Share incentive scheme for tax-efficient investment and rewards Comprehensive Tool Insurance Programme Company pension scheme Online rewards platform offering cashback and discounts at major retailers Preferential service rates for your own vehicle Exclusive discounts on vehicle purchases Join the team at Our Client and take your career to new heights. As a national company with over 190 locations across England and Scotland, there are always opportunities for internal progression and long-term career development.
Oct 03, 2025
Full time
Job Description Our Client - Guiseley At Our Client's in Guiseley site, our Vehicle Technicians play a vital role within the Aftersales function, delivering an outstanding customer motoring experience built on honesty and trust. We are looking to recruit Technicians to join our growing, modern workshop in Guiseley. You will have the opportunity to work with an experienced Service Manager who is expanding the team to support one of the UK's largest motor retailers. The role presents the opportunity to work alongside a highly skilled Technician team in one of the company's biggest workshops. We are offering a basic salary between 28,840 and 48,880 , depending on skills and experience, based on a 40-hour working week. While this role is primarily Monday to Friday, there may occasionally be requirements to work on Saturdays to support business needs or special events. Advance notice will be provided, and any Saturday hours will be paid as overtime. The packages offered are dependent upon experience and accreditation, with examples as follows: Service and Maintenance Technicians: basics up to 39,200 Service and Diagnostic Technicians: basics up to 41,600 Senior Technicians: basics up to 44,000 Master Technicians: basics up to 48,880 Your role as a Vehicle Technician is crucial in delivering an exceptional customer experience, built on trust and quality workmanship. You will be responsible for maintaining, servicing, and repairing vehicles to the highest standards. From routine servicing to complex repairs, your expertise will ensure first-time fixes and customer confidence. To be successful in this role, you should have: A relevant formal qualification in Automotive City & Guilds / NVQ Level 3 Current experience as a Vehicle Technician MOT license preferred but not essential Your own set of tools A full UK driving licence At Our Client , investment in personal development is a key priority. As a successful candidate, you can look forward to ongoing training opportunities, a clear career path, and a range of benefits that reflect their commitment to being an employer of choice, including: 33 days of annual leave, increasing to 37 with length of service Flexible working arrangements to support work-life balance Access to full manufacturer training, including EV and electrical training Evolution Management Development program for career progression Enhanced maternity and paternity leave Share incentive scheme for tax-efficient investment and rewards Comprehensive Tool Insurance Programme Company pension scheme Online rewards platform offering cashback and discounts at major retailers Preferential service rates for your own vehicle Exclusive discounts on vehicle purchases Join the team at Our Client and take your career to new heights. As a national company with over 190 locations across England and Scotland, there are always opportunities for internal progression and long-term career development.
Aftersales Manager / Service Manager - Automotive Sector Norfolk £45,000 Basic + OTE £60,000+ Lead a High-Performing Aftersales Operation Are you an experienced leader ready to take full ownership of an established Aftersales and Service department? We re seeking a forward-thinking Aftersales Manager / Service Manager to join a successful automotive business where your expertise will directly shape customer satisfaction, operational excellence, and team performance. This is a hands-on role for someone who thrives in a fast-paced environment, balances strategic oversight with day-to-day involvement, and is ready to inspire and lead a team across both Service and Parts operations. Your Key Responsibilities: Oversee the entire Aftersales operation, including the Service and Parts departments Deliver exceptional customer service aligned with manufacturer and brand standards Drive departmental profitability, cost control, and workshop efficiency Lead, coach and develop a high-performing service reception and workshop team Monitor and manage customer feedback, resolving issues with professionalism Ensure the effective handling of all warranty processes and administration Control stock, manage parts returns, and optimise inventory performance Implement effective workflow processes to maximise technician productivity Liaise with senior management on budgets, forecasts, and KPIs Maintain strong compliance across health & safety, quality control, and systems usage What We re Looking For: Proven experience in an Aftersales Manager or Service Manager role within the automotive sector Strong leadership and people management skills Commercial awareness and ability to manage department budgets and targets A solid understanding of modern automotive workshop processes Customer-centric mindset with the ability to maintain loyalty and retention Confident using dealership management systems and manufacturer platforms What s In It for You: £45,000 basic salary Realistic OTE of £60,000+ (with potential for more based on performance) A supportive leadership team and collaborative company culture Opportunities for continued professional development The chance to lead and influence a key function within a respected business This is an exciting opportunity for a skilled Aftersales or Service professional who wants to make their mark in a well-established and ambitious automotive company. Please contact Justin Murray at Big Sky Additions for further information.
Oct 01, 2025
Full time
Aftersales Manager / Service Manager - Automotive Sector Norfolk £45,000 Basic + OTE £60,000+ Lead a High-Performing Aftersales Operation Are you an experienced leader ready to take full ownership of an established Aftersales and Service department? We re seeking a forward-thinking Aftersales Manager / Service Manager to join a successful automotive business where your expertise will directly shape customer satisfaction, operational excellence, and team performance. This is a hands-on role for someone who thrives in a fast-paced environment, balances strategic oversight with day-to-day involvement, and is ready to inspire and lead a team across both Service and Parts operations. Your Key Responsibilities: Oversee the entire Aftersales operation, including the Service and Parts departments Deliver exceptional customer service aligned with manufacturer and brand standards Drive departmental profitability, cost control, and workshop efficiency Lead, coach and develop a high-performing service reception and workshop team Monitor and manage customer feedback, resolving issues with professionalism Ensure the effective handling of all warranty processes and administration Control stock, manage parts returns, and optimise inventory performance Implement effective workflow processes to maximise technician productivity Liaise with senior management on budgets, forecasts, and KPIs Maintain strong compliance across health & safety, quality control, and systems usage What We re Looking For: Proven experience in an Aftersales Manager or Service Manager role within the automotive sector Strong leadership and people management skills Commercial awareness and ability to manage department budgets and targets A solid understanding of modern automotive workshop processes Customer-centric mindset with the ability to maintain loyalty and retention Confident using dealership management systems and manufacturer platforms What s In It for You: £45,000 basic salary Realistic OTE of £60,000+ (with potential for more based on performance) A supportive leadership team and collaborative company culture Opportunities for continued professional development The chance to lead and influence a key function within a respected business This is an exciting opportunity for a skilled Aftersales or Service professional who wants to make their mark in a well-established and ambitious automotive company. Please contact Justin Murray at Big Sky Additions for further information.
Role:- Vehicle Technician VAG Performance Location:- Poole Salary:- salary up to 40,000 We are recruiting for a independent specialist with an excellent reputation, for customers that care about the performance and output of their vehicle. No targets / time based bonuses, this is all quality focused! If you are a little bit bored and uninspired, this is your chance. Here are some but not all the benefits:- Up to 40,000 basic salary and negotiable for the right skill set Independently owned and grown workshop that deals with all the work of a fully-operating independent garage, with all the fun-stuff bolted on (tuning/performance All bank holidays and Christmas off > last years company event was a 2 day paid trip to Wolfsburg! No targets / Quality focused Requirements for Vehicle Technician role 1. A Motor Trade qualification to work on any type of vehicle 2. Driving License 3. Tools to tackle repairs 4. 1 year experience, but open to a conversation around it. Ready for an upgrade? If you are interested in this position please contact Eric Duxbury at Holt Recruitment. He can tell you everything you need to know about your next move by hitting 'Apply' below. Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Sep 24, 2025
Full time
Role:- Vehicle Technician VAG Performance Location:- Poole Salary:- salary up to 40,000 We are recruiting for a independent specialist with an excellent reputation, for customers that care about the performance and output of their vehicle. No targets / time based bonuses, this is all quality focused! If you are a little bit bored and uninspired, this is your chance. Here are some but not all the benefits:- Up to 40,000 basic salary and negotiable for the right skill set Independently owned and grown workshop that deals with all the work of a fully-operating independent garage, with all the fun-stuff bolted on (tuning/performance All bank holidays and Christmas off > last years company event was a 2 day paid trip to Wolfsburg! No targets / Quality focused Requirements for Vehicle Technician role 1. A Motor Trade qualification to work on any type of vehicle 2. Driving License 3. Tools to tackle repairs 4. 1 year experience, but open to a conversation around it. Ready for an upgrade? If you are interested in this position please contact Eric Duxbury at Holt Recruitment. He can tell you everything you need to know about your next move by hitting 'Apply' below. Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Porsche Retail Group (PRG) have an excellent opportunity for a Centre Support Assistant / Showroom Host to work for one of the world s most iconic brands and join Porsche Centre West London. As a Centre Support Assistant / Showroom Host you will be the first point of contact for customers and ensure, they are provided a warm welcome and an outstanding customer journey experience. You will be a brand ambassador, always representing Porsche Retail Group and the Porsche brand. When you are not hosting customers or responding to incoming enquiries by phone or email, you will support the sales and aftersales teams by managing customer flow and maintaining a pristine showroom environment. From time to time, you will also complete generalist administration duties and participate in hosting events. Responsibilities: Welcome visitors and customers promptly and professionally Guide customers through the showroom, answering questions and providing information about vehicles, features, and promotions Direct customers to the appropriate department or team member Manage incoming calls, forwarding them onto the right department. Ensure the showroom is clean, organized, and visually appealing, including the arrangement of vehicles and product displays Offering refreshments and ensuring the waiting areas are well stocked and clean Gathering customer feedback and insights to improve the showroom experience and reporting any concerns Support administrative tasks as required Preferred Skills/Experience Background in hospitality, retail, reception or similar customer facing role A friendly and approachable demeanour, with excellent communication skills Good organisational skills and attention to detail Ability to manage multiple tasks in a fast-paced environment Team orientated mindset Basic computer skills (Microsoft office, customer database systems) Desirable Experience Full Driving Licence Experience of working in a large franchised automotive dealership Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: Full-time 45 hours per week Monday, Tuesday, Wednesday & Friday 08:00-18:00/18:30 & Saturday 08:00-17:00 (Thursday off in the week and one Saturday off in 4) OTE of £35,650, with a basic salary of £32,410 and 10% monthly bonus 33 days annual leave per year Option of a VW Group Vehicle at preferential leasing rates Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Centre Porsche Centre West London is our largest Centre in the south of England and soon to be the largest aftersales facility for Porsche globally. Our Centre is divided over 2 locations. Our main Centre conveniently located on the A4 and just a short walk from the vibrant Chiswick High Road, with free staff parking just a short walk away or Gunnersbury Tube or Chiswick Park Station are within a 15-minute walk. We have a dedicated satellite after-sales service near Kew, easily accessible from the A4 with onsite parking. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying: Please note that eRecruitSmart is advertising the role of Centre Support Assistant / Showroom Host on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from you!
Sep 23, 2025
Full time
Porsche Retail Group (PRG) have an excellent opportunity for a Centre Support Assistant / Showroom Host to work for one of the world s most iconic brands and join Porsche Centre West London. As a Centre Support Assistant / Showroom Host you will be the first point of contact for customers and ensure, they are provided a warm welcome and an outstanding customer journey experience. You will be a brand ambassador, always representing Porsche Retail Group and the Porsche brand. When you are not hosting customers or responding to incoming enquiries by phone or email, you will support the sales and aftersales teams by managing customer flow and maintaining a pristine showroom environment. From time to time, you will also complete generalist administration duties and participate in hosting events. Responsibilities: Welcome visitors and customers promptly and professionally Guide customers through the showroom, answering questions and providing information about vehicles, features, and promotions Direct customers to the appropriate department or team member Manage incoming calls, forwarding them onto the right department. Ensure the showroom is clean, organized, and visually appealing, including the arrangement of vehicles and product displays Offering refreshments and ensuring the waiting areas are well stocked and clean Gathering customer feedback and insights to improve the showroom experience and reporting any concerns Support administrative tasks as required Preferred Skills/Experience Background in hospitality, retail, reception or similar customer facing role A friendly and approachable demeanour, with excellent communication skills Good organisational skills and attention to detail Ability to manage multiple tasks in a fast-paced environment Team orientated mindset Basic computer skills (Microsoft office, customer database systems) Desirable Experience Full Driving Licence Experience of working in a large franchised automotive dealership Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: Full-time 45 hours per week Monday, Tuesday, Wednesday & Friday 08:00-18:00/18:30 & Saturday 08:00-17:00 (Thursday off in the week and one Saturday off in 4) OTE of £35,650, with a basic salary of £32,410 and 10% monthly bonus 33 days annual leave per year Option of a VW Group Vehicle at preferential leasing rates Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Centre Porsche Centre West London is our largest Centre in the south of England and soon to be the largest aftersales facility for Porsche globally. Our Centre is divided over 2 locations. Our main Centre conveniently located on the A4 and just a short walk from the vibrant Chiswick High Road, with free staff parking just a short walk away or Gunnersbury Tube or Chiswick Park Station are within a 15-minute walk. We have a dedicated satellite after-sales service near Kew, easily accessible from the A4 with onsite parking. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying: Please note that eRecruitSmart is advertising the role of Centre Support Assistant / Showroom Host on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from you!