Job Title: Submarine Capability Advisor Location: Remote & Barrow-in-Furness Salary: Competitive + Benefits Security Clearance: Eligible for UK Security Clearance As a newly created opening, I am looking for a Submarine Capability Advisor to work alongside a customer in Barrow, supporting the development and delivery of next-generation submarine capability. This isn't a desk-based engineering role. This is an opportunity to apply your operational knowledge, challenge assumptions, identify risks, influence engineering decisions and ensure that practical submarine experience remains at the centre of programme delivery. The Role Working as an embedded member of the customer team, you will become a trusted advisor, providing practical insight gained through real submarine operations and maintenance experience. You will act as the bridge between operational reality and engineering delivery, helping ensure that solutions developed today will work effectively for those operating and maintaining them tomorrow. What You Will Be Doing Building strong working relationships across customer engineering and programme teams Acting as a trusted point of contact between the customer and engineering delivery teams Bringing operational submarine experience into design reviews, technical discussions and problem-solving activities Providing constructive challenge where risks, issues or concerns are identified Identifying emerging risks and helping develop practical solutions before they impact delivery Supporting engineering teams with operational insight into submarine systems and constraints Feeding lessons learned and observations back into engineering and programme activities Representing both the customer and ESCO Maritime Solutions professionally and credibly Who We Are Looking For You will be an experienced Royal Navy submariner with the confidence and credibility to influence engineering discussions while maintaining strong relationships across multiple stakeholders. You understand what good looks like in practice and are comfortable challenging assumptions when necessary. Essential Experience & Qualifications Ex-serving Royal Navy Submariner from the Engineering Branch Ideally served at Chief Petty Officer or Warrant Officer level Minimum Level 3 qualification in Electrical Engineering or equivalent Proven experience operating, maintaining and fault-finding submarine systems Strong understanding of submarine platforms, operational constraints and onboard systems Ability to interpret engineering drawings, technical documentation and requirements Experience working within highly regulated or safety-critical environments Excellent communication and stakeholder management skills Desirable Experience Experience onboard SSBN platforms Knowledge of MOD processes and standards Experience supporting defence programmes post-service Exposure to design reviews, engineering change processes or requirements management Familiarity with systems engineering principles and engineering lifecycles If you have built your career ensuring submarines remain operational, safe and mission-ready, this is your opportunity to influence the next generation of capability and continue serving a mission that matters. PLEASE NOTE Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Jun 12, 2026
Full time
Job Title: Submarine Capability Advisor Location: Remote & Barrow-in-Furness Salary: Competitive + Benefits Security Clearance: Eligible for UK Security Clearance As a newly created opening, I am looking for a Submarine Capability Advisor to work alongside a customer in Barrow, supporting the development and delivery of next-generation submarine capability. This isn't a desk-based engineering role. This is an opportunity to apply your operational knowledge, challenge assumptions, identify risks, influence engineering decisions and ensure that practical submarine experience remains at the centre of programme delivery. The Role Working as an embedded member of the customer team, you will become a trusted advisor, providing practical insight gained through real submarine operations and maintenance experience. You will act as the bridge between operational reality and engineering delivery, helping ensure that solutions developed today will work effectively for those operating and maintaining them tomorrow. What You Will Be Doing Building strong working relationships across customer engineering and programme teams Acting as a trusted point of contact between the customer and engineering delivery teams Bringing operational submarine experience into design reviews, technical discussions and problem-solving activities Providing constructive challenge where risks, issues or concerns are identified Identifying emerging risks and helping develop practical solutions before they impact delivery Supporting engineering teams with operational insight into submarine systems and constraints Feeding lessons learned and observations back into engineering and programme activities Representing both the customer and ESCO Maritime Solutions professionally and credibly Who We Are Looking For You will be an experienced Royal Navy submariner with the confidence and credibility to influence engineering discussions while maintaining strong relationships across multiple stakeholders. You understand what good looks like in practice and are comfortable challenging assumptions when necessary. Essential Experience & Qualifications Ex-serving Royal Navy Submariner from the Engineering Branch Ideally served at Chief Petty Officer or Warrant Officer level Minimum Level 3 qualification in Electrical Engineering or equivalent Proven experience operating, maintaining and fault-finding submarine systems Strong understanding of submarine platforms, operational constraints and onboard systems Ability to interpret engineering drawings, technical documentation and requirements Experience working within highly regulated or safety-critical environments Excellent communication and stakeholder management skills Desirable Experience Experience onboard SSBN platforms Knowledge of MOD processes and standards Experience supporting defence programmes post-service Exposure to design reviews, engineering change processes or requirements management Familiarity with systems engineering principles and engineering lifecycles If you have built your career ensuring submarines remain operational, safe and mission-ready, this is your opportunity to influence the next generation of capability and continue serving a mission that matters. PLEASE NOTE Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Sales Support Team Leader Location: Office-Based- Doncaster Hours: Monday to Friday, 8:00am - 4:30pm Salary: £40,000 - £42,000 + Bonus SchemeOur client is a leading supplier of construction consumables and equipment, serving major contractors and national housebuilders across the UK. With a catalogue of over 30,000 products, they support some of the country's largest construction businesses They are looking for a commercially astute and customer-focused Sales Support Team Leader to join their growing team based in Doncaster. This is an inbound role where you'll manage customer enquiries, prepare quotations, and provide advice and support to customers across a wide range of construction products. You'll work closely with the external sales team, suppliers, and customers to ensure every enquiry is handled efficiently and professionally. Most importantly, they are looking for someone who genuinely cares about delivering an outstanding customer experience, ensuring the customer feels supported, valued, and confident they have the right solution. What You'll Be Doing Managing a busy inbox of inbound customer enquiries Preparing quotations and processing customer requests Building trusted advisor relationships with customers Understanding customer requirements and recommending suitable products and solutions Handling technical product enquiries and developing product knowledge Liaising with suppliers to source products and secure the best commercial outcomes Resolving customer issues quickly and effectively Supporting customers from initial enquiry through to order completion Monitoring opportunities and helping maximise quote conversion rates Working closely with colleagues across sales, operations, and purchasing Understand when flexibility is needed to win business, protect relationships, or maximise profitability. Requirements Strong customer service background Commercially minded with excellent decision-making skills Confident managing multiple enquiries and priorities Excellent communication skills Able to build credibility and trust with customers quickly Technical Curiosity- You don't need to be a construction expert already, but you do need a genuine desire to learn. Construction industry experience, trade experience, or strong DIY knowledge would be beneficial but is not essential Benefits £40,000 - £42,000 salary Bonus scheme Clear progression opportunities Stable, growing business with ambitious plans Supportive team environment Opportunity to make a real impact within the business If you're passionate about customer service, enjoy solving problems, have strong commercial awareness, and want to build a long-term career with a growing business, we'd love to hear from you. You'll join an established Sales Support team alongside two existing team members. While previous team leadership experience is not essential, this role offers significant development opportunities. For the right person, there is genuine potential to grow into a management position within 12 months and become a key support to the Sales Director, helping to analyse opportunities, conversion rates, and team performance.
Jun 12, 2026
Full time
Sales Support Team Leader Location: Office-Based- Doncaster Hours: Monday to Friday, 8:00am - 4:30pm Salary: £40,000 - £42,000 + Bonus SchemeOur client is a leading supplier of construction consumables and equipment, serving major contractors and national housebuilders across the UK. With a catalogue of over 30,000 products, they support some of the country's largest construction businesses They are looking for a commercially astute and customer-focused Sales Support Team Leader to join their growing team based in Doncaster. This is an inbound role where you'll manage customer enquiries, prepare quotations, and provide advice and support to customers across a wide range of construction products. You'll work closely with the external sales team, suppliers, and customers to ensure every enquiry is handled efficiently and professionally. Most importantly, they are looking for someone who genuinely cares about delivering an outstanding customer experience, ensuring the customer feels supported, valued, and confident they have the right solution. What You'll Be Doing Managing a busy inbox of inbound customer enquiries Preparing quotations and processing customer requests Building trusted advisor relationships with customers Understanding customer requirements and recommending suitable products and solutions Handling technical product enquiries and developing product knowledge Liaising with suppliers to source products and secure the best commercial outcomes Resolving customer issues quickly and effectively Supporting customers from initial enquiry through to order completion Monitoring opportunities and helping maximise quote conversion rates Working closely with colleagues across sales, operations, and purchasing Understand when flexibility is needed to win business, protect relationships, or maximise profitability. Requirements Strong customer service background Commercially minded with excellent decision-making skills Confident managing multiple enquiries and priorities Excellent communication skills Able to build credibility and trust with customers quickly Technical Curiosity- You don't need to be a construction expert already, but you do need a genuine desire to learn. Construction industry experience, trade experience, or strong DIY knowledge would be beneficial but is not essential Benefits £40,000 - £42,000 salary Bonus scheme Clear progression opportunities Stable, growing business with ambitious plans Supportive team environment Opportunity to make a real impact within the business If you're passionate about customer service, enjoy solving problems, have strong commercial awareness, and want to build a long-term career with a growing business, we'd love to hear from you. You'll join an established Sales Support team alongside two existing team members. While previous team leadership experience is not essential, this role offers significant development opportunities. For the right person, there is genuine potential to grow into a management position within 12 months and become a key support to the Sales Director, helping to analyse opportunities, conversion rates, and team performance.
Our client, a well-established, growing Independent Mortgage Brokerage based in Central London, are looking to recruit a fun, sociable Customer Services Executive to join their sociable team. Working on a hybrid basis (3 days in the office / 2 days working from home), this is an incredible opportunity for the perfect candidate!Our client have been established for just over 20 years and have grown to close to 70 FTE, with a further 150+ freelance employees. Due to their growth and consistent success, they are now actively seeking the perfect candidate to join their Client Services department. In a nutshell, your responsibilities will include:- Liaising with customers over the phone and email (50+ calls a day)- Ensuring all customers are satisfied with the services provided by the company- Promoting different services that could be of interest to the customer (no push for sales, just introducing products!)- Booking in appointments for Advisors to explain additional products in more detail, should the customer(s) be interested- Logging all customer interaction(s) on company CRM- Offering an exceptional service to each and every customerIn order to be considered for this position, it is ESSENTIAL that you have the following:- Minimum of 1 year's experience within a Customer Services capacity (high volume telephony environment)- Proficient in all Microsoft Office programmes (Word/Excel/PowerPoint/Outlook)- Articulate telephone manner- Excellent communication skills (written and verbal)- Genuine desire to progress- Fun, sociable personality!In addition to a very competitive basic salary of £27,000, our client are also offering the following:- Annual bonus up to £4,000 (based on individual and company performance)- Hybrid-working model (3 days in the office / 2 days working from home)- Fantastic working hours: Monday - Friday: 9.00am - 5.30pm- Amazing progression opportunities!Our client are looking to move very quickly on this, so any interested candidate(s) are urged to apply at their earliest convenience! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 12, 2026
Full time
Our client, a well-established, growing Independent Mortgage Brokerage based in Central London, are looking to recruit a fun, sociable Customer Services Executive to join their sociable team. Working on a hybrid basis (3 days in the office / 2 days working from home), this is an incredible opportunity for the perfect candidate!Our client have been established for just over 20 years and have grown to close to 70 FTE, with a further 150+ freelance employees. Due to their growth and consistent success, they are now actively seeking the perfect candidate to join their Client Services department. In a nutshell, your responsibilities will include:- Liaising with customers over the phone and email (50+ calls a day)- Ensuring all customers are satisfied with the services provided by the company- Promoting different services that could be of interest to the customer (no push for sales, just introducing products!)- Booking in appointments for Advisors to explain additional products in more detail, should the customer(s) be interested- Logging all customer interaction(s) on company CRM- Offering an exceptional service to each and every customerIn order to be considered for this position, it is ESSENTIAL that you have the following:- Minimum of 1 year's experience within a Customer Services capacity (high volume telephony environment)- Proficient in all Microsoft Office programmes (Word/Excel/PowerPoint/Outlook)- Articulate telephone manner- Excellent communication skills (written and verbal)- Genuine desire to progress- Fun, sociable personality!In addition to a very competitive basic salary of £27,000, our client are also offering the following:- Annual bonus up to £4,000 (based on individual and company performance)- Hybrid-working model (3 days in the office / 2 days working from home)- Fantastic working hours: Monday - Friday: 9.00am - 5.30pm- Amazing progression opportunities!Our client are looking to move very quickly on this, so any interested candidate(s) are urged to apply at their earliest convenience! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Sales Manager (New Cars) Kidlington (Oxfordshire) 60,000 OTE + Company Car We are currently recruiting for a talented and experienced Sales Manager to join a successful franchised dealership in the Kidlington (Oxfordshire) area. This is a senior leadership opportunity for a high-performing individual to drive both new vehicle sales, lead a dynamic team, and deliver outstanding commercial results. In this role: You'll be responsible for managing and motivating a team of Sales Executives, ensuring outstanding customer experiences while hitting used car volume, finance, and insurance targets. You'll lead by example - working closely with customers, managing escalations, and supporting team development through coaching, performance management, and recognition. You'll collaborate with your General Sales Manager and colleagues across departments to deliver great commercial results and customer outcomes. You'll play a key role in planning and delivering promotions, vehicle display and stock decisions, as well as managing financial forecasting and reporting. We're looking for: Someone with experience as a Sales Manager from the automotive industry, with recent main dealership experience and a strong background in new car retailing. Someone who inspires confidence, builds strong relationships and holds their team accountable to high performance standards. Someone commercially minded, who can balance great customer service with business targets and operational efficiency for customers and colleagues alike. What's on Offer Competitive OTE of 60,000 Company car Industry-leading benefits package Access to Perks at Work discounts Clear career progression opportunities Free on-site parking Why Apply? This is an outstanding opportunity to take on a leadership role within a high-performing dealership, where you can make a real impact, drive business success, and further develop your career within the automotive sector. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Jun 12, 2026
Full time
Sales Manager (New Cars) Kidlington (Oxfordshire) 60,000 OTE + Company Car We are currently recruiting for a talented and experienced Sales Manager to join a successful franchised dealership in the Kidlington (Oxfordshire) area. This is a senior leadership opportunity for a high-performing individual to drive both new vehicle sales, lead a dynamic team, and deliver outstanding commercial results. In this role: You'll be responsible for managing and motivating a team of Sales Executives, ensuring outstanding customer experiences while hitting used car volume, finance, and insurance targets. You'll lead by example - working closely with customers, managing escalations, and supporting team development through coaching, performance management, and recognition. You'll collaborate with your General Sales Manager and colleagues across departments to deliver great commercial results and customer outcomes. You'll play a key role in planning and delivering promotions, vehicle display and stock decisions, as well as managing financial forecasting and reporting. We're looking for: Someone with experience as a Sales Manager from the automotive industry, with recent main dealership experience and a strong background in new car retailing. Someone who inspires confidence, builds strong relationships and holds their team accountable to high performance standards. Someone commercially minded, who can balance great customer service with business targets and operational efficiency for customers and colleagues alike. What's on Offer Competitive OTE of 60,000 Company car Industry-leading benefits package Access to Perks at Work discounts Clear career progression opportunities Free on-site parking Why Apply? This is an outstanding opportunity to take on a leadership role within a high-performing dealership, where you can make a real impact, drive business success, and further develop your career within the automotive sector. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Belmont Recruitment are currently seeking experienced candidates for a number of Patient Services Assistant vacancies working with our client based in Lincolnshire. These are temporary assignments for an initial duration of three months, working 37.5 hours per week, Monday to Friday. The successful candidates will provide a high-quality patient booking and telephone support service within the Outpatients department. This will involve arranging both routine and pathway appointments, updating patient records, managing waiting lists, and ensuring national and local targets are met. Main Duties: Handling a high volume of inbound and outbound telephone calls from patients and healthcare professionals Booking, amending and cancelling outpatient appointments Updating and maintaining accurate patient records using internal systems Liaising with clinicians, secretaries and departmental staff to coordinate appointments Providing patients with clear and accurate information regarding appointments and waiting times Managing clinic cancellations and taking appropriate action to minimise disruption Supporting reception and clinic administration where required Ensuring all work is completed in accordance with confidentiality, ensuring adherence to data protection and Trust guidelines Essential Criteria: Previous experience working in a customer-focused or office-based administrative role Strong telephone handling and communication skills Experience booking appointments or managing diaries Excellent attention to detail and data entry accuracy Ability to prioritise workload and work to tight deadlines Proficiency in Microsoft Office, including Outlook and Excel Must have DBS clearance (preferably on the Update Service) If your skills match the above criteria, please apply with your up-to-date CV.
Jun 12, 2026
Contractor
Belmont Recruitment are currently seeking experienced candidates for a number of Patient Services Assistant vacancies working with our client based in Lincolnshire. These are temporary assignments for an initial duration of three months, working 37.5 hours per week, Monday to Friday. The successful candidates will provide a high-quality patient booking and telephone support service within the Outpatients department. This will involve arranging both routine and pathway appointments, updating patient records, managing waiting lists, and ensuring national and local targets are met. Main Duties: Handling a high volume of inbound and outbound telephone calls from patients and healthcare professionals Booking, amending and cancelling outpatient appointments Updating and maintaining accurate patient records using internal systems Liaising with clinicians, secretaries and departmental staff to coordinate appointments Providing patients with clear and accurate information regarding appointments and waiting times Managing clinic cancellations and taking appropriate action to minimise disruption Supporting reception and clinic administration where required Ensuring all work is completed in accordance with confidentiality, ensuring adherence to data protection and Trust guidelines Essential Criteria: Previous experience working in a customer-focused or office-based administrative role Strong telephone handling and communication skills Experience booking appointments or managing diaries Excellent attention to detail and data entry accuracy Ability to prioritise workload and work to tight deadlines Proficiency in Microsoft Office, including Outlook and Excel Must have DBS clearance (preferably on the Update Service) If your skills match the above criteria, please apply with your up-to-date CV.
Quorn Country Tiles Limited
Loughborough, Leicestershire
Who We Are: Established in 1995, Quorn Stone is a leading retailer of luxury natural stone and porcelain flooring, with showrooms across the UK and Head Office based in Loughborough. We are passionate about delivering exceptional products and customer service, working with homeowners, designers, and trade professionals to create beautiful spaces click apply for full job details
Jun 12, 2026
Full time
Who We Are: Established in 1995, Quorn Stone is a leading retailer of luxury natural stone and porcelain flooring, with showrooms across the UK and Head Office based in Loughborough. We are passionate about delivering exceptional products and customer service, working with homeowners, designers, and trade professionals to create beautiful spaces click apply for full job details
Job Title: Service / Parts Advisor Job Type: Permanent Salary: £35,000 + Bonuses This is a fantastic opportunity for someone with previous motor trade, commercial vehicle, service, or parts experience looking to join a stable business with excellent long-term prospects and employee benefits. Working Hours: 40 hours per week Monday to Friday Flexible shift patterns available (afternoon/evening hours requi click apply for full job details
Jun 12, 2026
Full time
Job Title: Service / Parts Advisor Job Type: Permanent Salary: £35,000 + Bonuses This is a fantastic opportunity for someone with previous motor trade, commercial vehicle, service, or parts experience looking to join a stable business with excellent long-term prospects and employee benefits. Working Hours: 40 hours per week Monday to Friday Flexible shift patterns available (afternoon/evening hours requi click apply for full job details
An excellent opportunity has just become available for a Customer Service Advisor to join an innovative and established business based in Southampton. As a Customer Service Advisor , you will be the first point of contact for customers, ensuring all enquiries and orders are handled promptly and professionally. Responsibilities of a Customer Service Advisor: • Handle customer enquiries via telephone and email in a professional manner • Process all customer orders and maintain accurate and up-to-date records • Liaise with hauliers and carriers to obtain delivery updates and proofs of delivery • Assist the internal Sales team with administrative duties and phone cover during peak times • Carry out additional ad-hoc duties as required to support the business. The ideal Customer Service Advisor: • Prior customer service experience, ideally within manufacturing • Excellent written and verbal communication skills and ability to communicate effectively • Computer literate, with confidence using spreadsheets and order processing systems with high levels of attention to detail and accuracy • Strong organisational, prioritising and problem-solving skills • Conscientious, self-motivated, and able to work independently • Strong team-working skills, contributing positively to a collaborative environment • Patient, polite, and assertive approach The role of Customer Service Advisor is a permanent and full-time opportunity and offers an annual salary of £28,080 alongside many benefits, including a great holiday allowance of 28 days and high end newly built purpose offices with onsite canteen, free onsite parking, down-time rooms, onsite gym and more! If you would like to hear more about this exciting opportunity and make your mark in a fast-paced, supportive, and growing business, please APPLY NOW!
Jun 12, 2026
Full time
An excellent opportunity has just become available for a Customer Service Advisor to join an innovative and established business based in Southampton. As a Customer Service Advisor , you will be the first point of contact for customers, ensuring all enquiries and orders are handled promptly and professionally. Responsibilities of a Customer Service Advisor: • Handle customer enquiries via telephone and email in a professional manner • Process all customer orders and maintain accurate and up-to-date records • Liaise with hauliers and carriers to obtain delivery updates and proofs of delivery • Assist the internal Sales team with administrative duties and phone cover during peak times • Carry out additional ad-hoc duties as required to support the business. The ideal Customer Service Advisor: • Prior customer service experience, ideally within manufacturing • Excellent written and verbal communication skills and ability to communicate effectively • Computer literate, with confidence using spreadsheets and order processing systems with high levels of attention to detail and accuracy • Strong organisational, prioritising and problem-solving skills • Conscientious, self-motivated, and able to work independently • Strong team-working skills, contributing positively to a collaborative environment • Patient, polite, and assertive approach The role of Customer Service Advisor is a permanent and full-time opportunity and offers an annual salary of £28,080 alongside many benefits, including a great holiday allowance of 28 days and high end newly built purpose offices with onsite canteen, free onsite parking, down-time rooms, onsite gym and more! If you would like to hear more about this exciting opportunity and make your mark in a fast-paced, supportive, and growing business, please APPLY NOW!
Senior Consulting Manager London (Hybrid - 2x Days a Week in Office) £110,000-£120,000 + Bonus Want to join a global data and analytics business as they build out a brand-new consulting capability? This is an opportunity to join an industry-leading organisation at a pivotal stage of growth, helping shape a new end-to-end analytics advisory function serving major banking, fintech, and payments clients. With high visibility, senior stakeholder exposure, and a genuine route into practice leadership, this is a standout move for experienced analytics consultants looking to step into something more strategic and commercially impactful THE COMPANY Harnham are partnered with a leading global data, analytics, and decisioning business undergoing significant investment in its consulting and advisory capability. Historically recognised for its strength across credit risk, fraud, identity, and decisioning products, the business is now expanding into a more consultative offering; helping clients unlock greater commercial value from their data through strategic, analytics-led advisory services. This is a newly growing team with strong backing, senior sponsorship, and ambitious growth plans THE ROLE As the Senior Consulting Manager, you'll lead analytics consulting engagements across banking, fintech, and payments clients, acting as a trusted advisor to senior stakeholders while owning project delivery end-to-end. Key responsibilities include: Leading client-facing analytics consulting engagements from problem definition through to delivery Acting as the senior point of contact across strategic client accounts Translating complex analytics into clear commercial recommendations and business actions Supporting proposals, pitches, and growth of the consulting practice Working closely with analytics and data science teams to deliver scalable solutions Projects typically focus on: Credit risk Fraud strategy Pricing & optimisation Customer acquisition Segmentation Collections & recoveries Customer lifecycle and value analytics This is a highly visible role with strong progression into practice leadership as the business scales YOUR SKILLS & EXPERIENCE You'll have: Experience in analytics or data-led consulting within financial services, fintech, or payments - this is essential Strong client-facing delivery and stakeholder management experience Experience translating analytical outputs into commercial or strategic recommendations Knowledge across areas such as credit risk, fraud, pricing, or customer analytics THE BENEFITS The business offers an excellent package including: Up to £120,000 base salary 15% annual bonus HOW TO APPLY Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page
Jun 12, 2026
Full time
Senior Consulting Manager London (Hybrid - 2x Days a Week in Office) £110,000-£120,000 + Bonus Want to join a global data and analytics business as they build out a brand-new consulting capability? This is an opportunity to join an industry-leading organisation at a pivotal stage of growth, helping shape a new end-to-end analytics advisory function serving major banking, fintech, and payments clients. With high visibility, senior stakeholder exposure, and a genuine route into practice leadership, this is a standout move for experienced analytics consultants looking to step into something more strategic and commercially impactful THE COMPANY Harnham are partnered with a leading global data, analytics, and decisioning business undergoing significant investment in its consulting and advisory capability. Historically recognised for its strength across credit risk, fraud, identity, and decisioning products, the business is now expanding into a more consultative offering; helping clients unlock greater commercial value from their data through strategic, analytics-led advisory services. This is a newly growing team with strong backing, senior sponsorship, and ambitious growth plans THE ROLE As the Senior Consulting Manager, you'll lead analytics consulting engagements across banking, fintech, and payments clients, acting as a trusted advisor to senior stakeholders while owning project delivery end-to-end. Key responsibilities include: Leading client-facing analytics consulting engagements from problem definition through to delivery Acting as the senior point of contact across strategic client accounts Translating complex analytics into clear commercial recommendations and business actions Supporting proposals, pitches, and growth of the consulting practice Working closely with analytics and data science teams to deliver scalable solutions Projects typically focus on: Credit risk Fraud strategy Pricing & optimisation Customer acquisition Segmentation Collections & recoveries Customer lifecycle and value analytics This is a highly visible role with strong progression into practice leadership as the business scales YOUR SKILLS & EXPERIENCE You'll have: Experience in analytics or data-led consulting within financial services, fintech, or payments - this is essential Strong client-facing delivery and stakeholder management experience Experience translating analytical outputs into commercial or strategic recommendations Knowledge across areas such as credit risk, fraud, pricing, or customer analytics THE BENEFITS The business offers an excellent package including: Up to £120,000 base salary 15% annual bonus HOW TO APPLY Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page
So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our store Based in our Thorne store, our store is easy to get to via car, train and bus! What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Salary - £25,617.50 Full time 37.5 hours - will inlcude a weekend day Full time - 37.5 hours a week - Will include 1 weekend day Specsavers Perks - our discounted benefits scheme Extra day off for your birthday WeCare - UK confidential employee helpline Outstanding clinical and professional development opportunities Discounted hearing and eyecare benefits Enhanced sick pay (after a year or service) Enhanced pay for family leave (Maternity/Paternity etc) What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include: Pre- screening Dispesning Collections Repairs and adjustments Happy working in a busy environment Find out more If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes: Previous experience in a fast-paced customer service environment Experience in optics business
Jun 12, 2026
Full time
So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our store Based in our Thorne store, our store is easy to get to via car, train and bus! What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Salary - £25,617.50 Full time 37.5 hours - will inlcude a weekend day Full time - 37.5 hours a week - Will include 1 weekend day Specsavers Perks - our discounted benefits scheme Extra day off for your birthday WeCare - UK confidential employee helpline Outstanding clinical and professional development opportunities Discounted hearing and eyecare benefits Enhanced sick pay (after a year or service) Enhanced pay for family leave (Maternity/Paternity etc) What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include: Pre- screening Dispesning Collections Repairs and adjustments Happy working in a busy environment Find out more If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes: Previous experience in a fast-paced customer service environment Experience in optics business
Service Advisor - Automotive 35,000 - 39,000 + Overtime + Training + Benefits Monday - Friday, 08:00 - 18:00. + 1 Monthly Saturday Exeter Do you have service experience within the automotive industry working with both in house technicians and customers? Are you looking to join a global business who have a first class, full funded training programme and excellent staff retention? Due to continued growth, my client is looking for a service advisor to join the team at their state of the art facility in Exeter. The successful applicant will be responsible for managing the workshop team to ensure that all deadlines and quality standards are achieved. You will oversee workshop parts & resources, work schedules and team budgets. This is a vital role within the team and a key link between the engineering, financial, customer service & planning teams and the end customers - customer service skills and communication skills will be needed in this varied and busy role. This is a great time to join an industry leader within the automotive field who have multiple sites across the UK. If you are an experienced service advisor, team lead or manager who wants stability, future progression, funded training and variety this is an excellent opportunity for you. For more information please click apply and contact Alice Holwell - REF5117 - (phone number removed) The Role: Coordinating Mechanics, Schedules, Budgets & Customers Excellent variety & customer facing Funded training and future progression opportunities The Candidate: Experience within an automotive service environment Experience as a service advisor working with multiple teams A commutable distance from Exeter Elix sourcing solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job, you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Advisor Service Team Lead Senior Advisor Parts Leader Automotive Vans Cars Trucks Vehicles Devon Exeter Tiverton Cullompton INDMP
Jun 12, 2026
Full time
Service Advisor - Automotive 35,000 - 39,000 + Overtime + Training + Benefits Monday - Friday, 08:00 - 18:00. + 1 Monthly Saturday Exeter Do you have service experience within the automotive industry working with both in house technicians and customers? Are you looking to join a global business who have a first class, full funded training programme and excellent staff retention? Due to continued growth, my client is looking for a service advisor to join the team at their state of the art facility in Exeter. The successful applicant will be responsible for managing the workshop team to ensure that all deadlines and quality standards are achieved. You will oversee workshop parts & resources, work schedules and team budgets. This is a vital role within the team and a key link between the engineering, financial, customer service & planning teams and the end customers - customer service skills and communication skills will be needed in this varied and busy role. This is a great time to join an industry leader within the automotive field who have multiple sites across the UK. If you are an experienced service advisor, team lead or manager who wants stability, future progression, funded training and variety this is an excellent opportunity for you. For more information please click apply and contact Alice Holwell - REF5117 - (phone number removed) The Role: Coordinating Mechanics, Schedules, Budgets & Customers Excellent variety & customer facing Funded training and future progression opportunities The Candidate: Experience within an automotive service environment Experience as a service advisor working with multiple teams A commutable distance from Exeter Elix sourcing solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job, you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Advisor Service Team Lead Senior Advisor Parts Leader Automotive Vans Cars Trucks Vehicles Devon Exeter Tiverton Cullompton INDMP
Front of House Manager Franchised Motor Dealership - Pendle Area Our client is looking to recruit a strong and passionate Front of House Manager. Your key role will be to oversee the Service Advisors, and everything front of house, maximising profitability through various methods click apply for full job details
Jun 12, 2026
Full time
Front of House Manager Franchised Motor Dealership - Pendle Area Our client is looking to recruit a strong and passionate Front of House Manager. Your key role will be to oversee the Service Advisors, and everything front of house, maximising profitability through various methods click apply for full job details
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 12, 2026
Seasonal
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Title: Customer Service Advisor Salary: £13.50 per hour Location: Sittingbourne, Kent Contract: 12 Months Hours: Monday - Friday, 37.5 hours Be the Voice that Makes a Difference Are you a detail-oriented professional with a passion for delivering top-tier support? We are looking for a Customer Service Advisor to join our team in Sittingbourne. In this office-based role, you will be the backbone of our order processing operations, ensuring our customers receive the high-quality service they expect. The Perks: Recognition & rewards: Monthly awards for top performers and opportunities for customer service qualifications. Modern facilities: Access to an onsite gym (including a Peloton bike!), outside seating areas, and a subsidised canteen with a Starbucks station. Flexible working: Option to work from home one day per week once trained. Financial benefits: Competitive pension, private healthcare, and access to the Randstad app for discounts at major supermarkets, cinemas, and restaurants. Travel: Free on-site parking for all staff. Responsibilities: Order Management: Process daily customer and sample orders received via various methods in a timely and accurate manner. Customer Support: Act as a key point of contact for hospitals, wholesalers, retailers, and patients. Problem Solving: Efficiently resolve queries and escalate issues when necessary, always maintaining a balance of empathy and business focus Collaboration: Work closely with internal colleagues and warehouse/delivery partners to provide real-time order updates. Relationship Building: Work with dedicated accounts to build strong, knowledgeable partnerships and track orders from warehouse to delivery. Quality Control: Monitor shelf life requirements and proactively notify customers of any out-of-stock situations. Your Essential Skills: Empathetic nature: You are patient, understanding, and genuinely care about improving the lives of others. Communication expert: You possess a professional telephone manner and clear written communication skills. IT proficient: Comfortable navigating databases and picking up new systems quickly. Customer-centric: Previous experience in a busy customer service environment is essential. Ready to start making a difference? Apply today! Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Jun 12, 2026
Contractor
Title: Customer Service Advisor Salary: £13.50 per hour Location: Sittingbourne, Kent Contract: 12 Months Hours: Monday - Friday, 37.5 hours Be the Voice that Makes a Difference Are you a detail-oriented professional with a passion for delivering top-tier support? We are looking for a Customer Service Advisor to join our team in Sittingbourne. In this office-based role, you will be the backbone of our order processing operations, ensuring our customers receive the high-quality service they expect. The Perks: Recognition & rewards: Monthly awards for top performers and opportunities for customer service qualifications. Modern facilities: Access to an onsite gym (including a Peloton bike!), outside seating areas, and a subsidised canteen with a Starbucks station. Flexible working: Option to work from home one day per week once trained. Financial benefits: Competitive pension, private healthcare, and access to the Randstad app for discounts at major supermarkets, cinemas, and restaurants. Travel: Free on-site parking for all staff. Responsibilities: Order Management: Process daily customer and sample orders received via various methods in a timely and accurate manner. Customer Support: Act as a key point of contact for hospitals, wholesalers, retailers, and patients. Problem Solving: Efficiently resolve queries and escalate issues when necessary, always maintaining a balance of empathy and business focus Collaboration: Work closely with internal colleagues and warehouse/delivery partners to provide real-time order updates. Relationship Building: Work with dedicated accounts to build strong, knowledgeable partnerships and track orders from warehouse to delivery. Quality Control: Monitor shelf life requirements and proactively notify customers of any out-of-stock situations. Your Essential Skills: Empathetic nature: You are patient, understanding, and genuinely care about improving the lives of others. Communication expert: You possess a professional telephone manner and clear written communication skills. IT proficient: Comfortable navigating databases and picking up new systems quickly. Customer-centric: Previous experience in a busy customer service environment is essential. Ready to start making a difference? Apply today! Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Are you an experienced New Homes Sales Advisor ready to take the next step in your career with a leading house builder in Northamptonshire? I am working on behalf of a team seeking a driven and commercially focused individual to take the lead on a high-performing consortium development with a proven track record of achieving 1-2 sales per week. Key Responsibilities: Take ownership of the sales operation on a busy, high-selling consortium development. Guide prospective buyers through the entire home-buying journey, from initial enquiry through to completion and handover. Conduct both in-person and virtual viewings, showcasing the quality, specification, and lifestyle of the development. Build strong relationships with customers, providing expert advice on available plots, pricing, incentives, and purchasing options. Manage the full sales process efficiently while delivering an exceptional customer experience at every stage. Work closely with the wider sales and site teams to maintain strong sales performance and achieve targets. Ensure the development and sales area are presented to the highest standard at all times. Qualifications & Experience: Minimum 2+ years' experience specifically within New Homes sales is essential. Previous experience heading up or taking lead responsibility for a development is required. Proven track record of delivering consistent sales performance within a fast-paced New Homes environment. Strong organisational, communication, and customer service skills. Must be available to work weekends as part of a 7-day sales operation. Why Apply? Opportunity to work with a well-established house builder on a flagship consortium site. Competitive salary and commission structure. Market-leading OTE with further bonus opportunities. Paid mileage. Career progression and development within a leading company in the property sector. Retainer offered for experienced New Homes candidates. For further information or to discuss your application, please contact Max at Fawkes & Reece London
Jun 12, 2026
Full time
Are you an experienced New Homes Sales Advisor ready to take the next step in your career with a leading house builder in Northamptonshire? I am working on behalf of a team seeking a driven and commercially focused individual to take the lead on a high-performing consortium development with a proven track record of achieving 1-2 sales per week. Key Responsibilities: Take ownership of the sales operation on a busy, high-selling consortium development. Guide prospective buyers through the entire home-buying journey, from initial enquiry through to completion and handover. Conduct both in-person and virtual viewings, showcasing the quality, specification, and lifestyle of the development. Build strong relationships with customers, providing expert advice on available plots, pricing, incentives, and purchasing options. Manage the full sales process efficiently while delivering an exceptional customer experience at every stage. Work closely with the wider sales and site teams to maintain strong sales performance and achieve targets. Ensure the development and sales area are presented to the highest standard at all times. Qualifications & Experience: Minimum 2+ years' experience specifically within New Homes sales is essential. Previous experience heading up or taking lead responsibility for a development is required. Proven track record of delivering consistent sales performance within a fast-paced New Homes environment. Strong organisational, communication, and customer service skills. Must be available to work weekends as part of a 7-day sales operation. Why Apply? Opportunity to work with a well-established house builder on a flagship consortium site. Competitive salary and commission structure. Market-leading OTE with further bonus opportunities. Paid mileage. Career progression and development within a leading company in the property sector. Retainer offered for experienced New Homes candidates. For further information or to discuss your application, please contact Max at Fawkes & Reece London
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis. This is an exciting opportunity to join the People Services team within the People and Culture Directorate at Arthritis UK as a People Information Officer. We are looking for a highly organised and customer focused individual to provide an advisory and administrative service to our people. This role is central to delivering an excellent employee and volunteer experience in relation to the employee and volunteer lifecycle. About the role You will be part of a team of People Information Officers that play a key role in supporting the people journey with involvement in all aspects of the employee and volunteer lifecycle, handling a wide range of administrative and advisory tasks. This includes recruitment, onboarding induction, preparing contracts, processing contract changes and administering the leavers process. You will maintain accurate people data, ensure data integrity and confidentiality and act as a trusted first point of contact for managers, employees and volunteers. About you We would love to hear from if you: Are highly organised with excellent attention to detail. Communicate clearly and professionally, both in writing and verbally. Enjoy supporting and advising others, delivering exceptional customer service. Can work effectively with teams and colleagues across departments to achieve shared goals. Handle confidential information with professionalism and discretion. Are proactive, adaptable and committed to continuous improvement. Have experience in HR administration and a solid understanding of core HR processes. Have experience providing HR information, advice and guidance. Have worked with and are confident using HR systems and understand the importance of data accuracy.
Jun 12, 2026
Full time
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis. This is an exciting opportunity to join the People Services team within the People and Culture Directorate at Arthritis UK as a People Information Officer. We are looking for a highly organised and customer focused individual to provide an advisory and administrative service to our people. This role is central to delivering an excellent employee and volunteer experience in relation to the employee and volunteer lifecycle. About the role You will be part of a team of People Information Officers that play a key role in supporting the people journey with involvement in all aspects of the employee and volunteer lifecycle, handling a wide range of administrative and advisory tasks. This includes recruitment, onboarding induction, preparing contracts, processing contract changes and administering the leavers process. You will maintain accurate people data, ensure data integrity and confidentiality and act as a trusted first point of contact for managers, employees and volunteers. About you We would love to hear from if you: Are highly organised with excellent attention to detail. Communicate clearly and professionally, both in writing and verbally. Enjoy supporting and advising others, delivering exceptional customer service. Can work effectively with teams and colleagues across departments to achieve shared goals. Handle confidential information with professionalism and discretion. Are proactive, adaptable and committed to continuous improvement. Have experience in HR administration and a solid understanding of core HR processes. Have experience providing HR information, advice and guidance. Have worked with and are confident using HR systems and understand the importance of data accuracy.
Everywhen, part of the Ardonagh Group
Wokingham, Berkshire
Do you have office-based customer service experience within financial services or insurance? We're looking for a Client Services Senior Specialist to join our growing team at Everywhen Employee Benefits , part of the wider Ardonagh Advisory Group. This is a fantastic opportunity for an experienced customer service professional who is passionate about delivering exceptional client service and supporting colleagues to succeed. You'll work Monday to Friday, 37.5 hours per week , with no evenings or weekends , and benefit from all the advantages of working within a supportive, well-established organisation that truly puts clients and people first. Initially, you'll be based in one of our offices (Darwen, Winnersh or Southampton), working closely with your team and Manager. Once established in the role, there is the opportunity for hybrid working , with a mix of office and home-based days. So, what does the role of Client Services Senior Specialist involve? In this role, you will provide exceptional client service and support to Consultants, clients, and insurers, acting as a trusted and knowledgeable first point of contact. Your key responsibilities will include: Being the first point of contact for day-to-day queries from clients, Consultants, and insurers via phone and email. Proactively supporting policy renewals and new business , ensuring all activity is handled efficiently, accurately, and in line with agreed SLAs. Managing the day-to-day running of an assigned client portfolio , including invoicing, accounts, claims, underwriting, and administration. Preparing draft client reports for renewals and new business requests. Ensuring all work is completed right first time , maintaining high standards of accuracy and compliance with FCA, Consumer Duty, and data protection requirements. Keeping client records and information fully up to date within our Policy Administration System. Acting as a role model within the team , demonstrating strong client service behaviours, technical knowledge, and professionalism. Supporting the Team Manager with task delegation, mentoring, training of new or existing team members, and occasional involvement in interviews. Taking ownership of referrals and escalations, ensuring timely resolution and excellent outcomes. Proactively identifying opportunities to improve processes, service delivery, and ways of working. What are we looking for? Proven customer service experience within financial services or insurance (minimum 3 years). Experience within Group Risk or Healthcare or Employee Benefits (minimum 3 years). Strong organisation and time management skills , with the ability to manage priorities and meet deadlines. Excellent communication skills and confidence dealing with clients and insurers at all levels. High attention to detail and a strong sense of ownership over your work. A positive, flexible team player who enjoys supporting others and leading by example. Microsoft Office skills (essential). Industry qualifications such as IF7 or GR1 are desirable, but not essential. What's in it for you? A welcoming, supportive team environment The opportunity to work for an organisation awarded Investors in Customers Gold for outstanding service. Hybrid working options once established in the role. Ongoing training, development, and support with professional qualifications. A company culture that genuinely cares about your wellbeing, development, and career progression . If you're passionate about client service, enjoy working collaboratively, and are ready to take the next step in your career within Health & Protection, we'd love to hear from you. INDX01 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.
Jun 11, 2026
Full time
Do you have office-based customer service experience within financial services or insurance? We're looking for a Client Services Senior Specialist to join our growing team at Everywhen Employee Benefits , part of the wider Ardonagh Advisory Group. This is a fantastic opportunity for an experienced customer service professional who is passionate about delivering exceptional client service and supporting colleagues to succeed. You'll work Monday to Friday, 37.5 hours per week , with no evenings or weekends , and benefit from all the advantages of working within a supportive, well-established organisation that truly puts clients and people first. Initially, you'll be based in one of our offices (Darwen, Winnersh or Southampton), working closely with your team and Manager. Once established in the role, there is the opportunity for hybrid working , with a mix of office and home-based days. So, what does the role of Client Services Senior Specialist involve? In this role, you will provide exceptional client service and support to Consultants, clients, and insurers, acting as a trusted and knowledgeable first point of contact. Your key responsibilities will include: Being the first point of contact for day-to-day queries from clients, Consultants, and insurers via phone and email. Proactively supporting policy renewals and new business , ensuring all activity is handled efficiently, accurately, and in line with agreed SLAs. Managing the day-to-day running of an assigned client portfolio , including invoicing, accounts, claims, underwriting, and administration. Preparing draft client reports for renewals and new business requests. Ensuring all work is completed right first time , maintaining high standards of accuracy and compliance with FCA, Consumer Duty, and data protection requirements. Keeping client records and information fully up to date within our Policy Administration System. Acting as a role model within the team , demonstrating strong client service behaviours, technical knowledge, and professionalism. Supporting the Team Manager with task delegation, mentoring, training of new or existing team members, and occasional involvement in interviews. Taking ownership of referrals and escalations, ensuring timely resolution and excellent outcomes. Proactively identifying opportunities to improve processes, service delivery, and ways of working. What are we looking for? Proven customer service experience within financial services or insurance (minimum 3 years). Experience within Group Risk or Healthcare or Employee Benefits (minimum 3 years). Strong organisation and time management skills , with the ability to manage priorities and meet deadlines. Excellent communication skills and confidence dealing with clients and insurers at all levels. High attention to detail and a strong sense of ownership over your work. A positive, flexible team player who enjoys supporting others and leading by example. Microsoft Office skills (essential). Industry qualifications such as IF7 or GR1 are desirable, but not essential. What's in it for you? A welcoming, supportive team environment The opportunity to work for an organisation awarded Investors in Customers Gold for outstanding service. Hybrid working options once established in the role. Ongoing training, development, and support with professional qualifications. A company culture that genuinely cares about your wellbeing, development, and career progression . If you're passionate about client service, enjoy working collaboratively, and are ready to take the next step in your career within Health & Protection, we'd love to hear from you. INDX01 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.
Parts Advisor £29,000 Basic £39,000 OTE Watford Permanent / Full Time Working Hours: Monday to Friday: 8:00am 6:00pm 1 in 4 Saturdays: 8:30am 4:00pm Join a Prestige Main Dealership We re currently recruiting for an experienced Parts Advisor to join a busy and successful prestige main dealership in Watford . This is a fantastic opportunity for someone with previous motor trade parts experience looking to join a professional aftersales team with strong earning potential and long-term career development. The Role Supplying vehicle parts to both front and back counter customers Identifying and sourcing the correct parts efficiently Supporting the workshop and service department with parts requests Handling customer enquiries via telephone, email and face-to-face Maintaining accurate stock control and records Working towards departmental targets and delivering excellent customer service What We re Looking For Minimum 1 year s experience as a Parts Advisor within the motor trade Experience working within a dealership or busy parts department Strong communication and organisational skills Customer-focused with a professional approach Ability to work well in a fast-paced environment Confident using parts systems and handling multiple tasks What s On Offer £29,000 basic salary £39,000 OTE Prestige dealership environment Supportive and established aftersales team Ongoing training and progression opportunities This is an excellent opportunity for an experienced Parts Advisor looking to progress their career within a premium dealership environment. Apply today to find out more.
Jun 11, 2026
Full time
Parts Advisor £29,000 Basic £39,000 OTE Watford Permanent / Full Time Working Hours: Monday to Friday: 8:00am 6:00pm 1 in 4 Saturdays: 8:30am 4:00pm Join a Prestige Main Dealership We re currently recruiting for an experienced Parts Advisor to join a busy and successful prestige main dealership in Watford . This is a fantastic opportunity for someone with previous motor trade parts experience looking to join a professional aftersales team with strong earning potential and long-term career development. The Role Supplying vehicle parts to both front and back counter customers Identifying and sourcing the correct parts efficiently Supporting the workshop and service department with parts requests Handling customer enquiries via telephone, email and face-to-face Maintaining accurate stock control and records Working towards departmental targets and delivering excellent customer service What We re Looking For Minimum 1 year s experience as a Parts Advisor within the motor trade Experience working within a dealership or busy parts department Strong communication and organisational skills Customer-focused with a professional approach Ability to work well in a fast-paced environment Confident using parts systems and handling multiple tasks What s On Offer £29,000 basic salary £39,000 OTE Prestige dealership environment Supportive and established aftersales team Ongoing training and progression opportunities This is an excellent opportunity for an experienced Parts Advisor looking to progress their career within a premium dealership environment. Apply today to find out more.
Are you a confident communicator with a passion for delivering exceptional customer service in a fast-paced environment? We're recruiting for a Customer Advisor to join our client's busy team in Glasgow. This is an excellent opportunity for someone who enjoys variety, thrives under pressure, and takes pride in delivering a first-class customer experience. This role offers far more than a traditional call centre position. You'll support customers across multiple divisions, manage a high volume of inbound enquires, coordinate hires and sales activity, and build strong working relationships with both customers and suppliers. If you're commercially aware, highly organised, and enjoy being at the heart of a busy operation, this could be the ideal next step in your career. What you will get in your new role A competitive salary of 28,000 to 32,000 per annum Fully office-based role in Glasgow Employer contributory pension scheme Life Assurance Up to 25 days annual leave plus public holidays Option to purchase up to 5 days additional leave Employee welfare fund and company-funded social events Health & wellbeing support including Employee Assistance Programme, flu Jab, wellbeing hub and eye tests Excellent transport links Monday to Friday shift pattern, week 1: Mon to Thu 8:00am-4:45pm, Fri 8:00am-3:45pm, week 2: Mon to Thu 8:45am-5:30pm, Fri 9:15am-5pm Responsibilities in your new role as a Customer Service Advisor As a Customer Service Advisor, you'll act as a key point of contact for major account customers, ensuring all enquiries, hires, and sales requests are handled efficiently and professionally. You'll work closely with internal teams, depots, and external suppliers to coordinate solutions and deliver a seamless customer experience. Your responsibilities will include: Managing a high volume of inbound customer calls and emails Coordinating hires and sales activity across multiple business divisions Processing contracts and maintaining accurate records using the ERP systems Building strong customer relationships and deliver exceptional service Negotiating delivery times and sourcing equipment when required Monitoring enquiries and ensuring customers are kept fully updated Identifying opportunities to support business growth and customer retention Escalating issues appropriately and working proactively to resolve queries Your personality, experience and qualifications We're looking for a proactive, customer-facing individual who is comfortable working in a fast-paced, contact-centre style environment. You'll have previous experience in a customer service, sales support, coordination, or office-based role where managing multiple priorities was essential. To succeed in this role, you should have: Excellent communication and interpersonal skills Strong organisational skills and attention to detail Confidence managing high volumes of customer interactions A positive, solution-focused attitude Good IT skills and experience using CRM or ERP systems Commercial awareness and the ability to work with urgency The ability to learn quickly and adapt within a busy environment Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.
Jun 11, 2026
Full time
Are you a confident communicator with a passion for delivering exceptional customer service in a fast-paced environment? We're recruiting for a Customer Advisor to join our client's busy team in Glasgow. This is an excellent opportunity for someone who enjoys variety, thrives under pressure, and takes pride in delivering a first-class customer experience. This role offers far more than a traditional call centre position. You'll support customers across multiple divisions, manage a high volume of inbound enquires, coordinate hires and sales activity, and build strong working relationships with both customers and suppliers. If you're commercially aware, highly organised, and enjoy being at the heart of a busy operation, this could be the ideal next step in your career. What you will get in your new role A competitive salary of 28,000 to 32,000 per annum Fully office-based role in Glasgow Employer contributory pension scheme Life Assurance Up to 25 days annual leave plus public holidays Option to purchase up to 5 days additional leave Employee welfare fund and company-funded social events Health & wellbeing support including Employee Assistance Programme, flu Jab, wellbeing hub and eye tests Excellent transport links Monday to Friday shift pattern, week 1: Mon to Thu 8:00am-4:45pm, Fri 8:00am-3:45pm, week 2: Mon to Thu 8:45am-5:30pm, Fri 9:15am-5pm Responsibilities in your new role as a Customer Service Advisor As a Customer Service Advisor, you'll act as a key point of contact for major account customers, ensuring all enquiries, hires, and sales requests are handled efficiently and professionally. You'll work closely with internal teams, depots, and external suppliers to coordinate solutions and deliver a seamless customer experience. Your responsibilities will include: Managing a high volume of inbound customer calls and emails Coordinating hires and sales activity across multiple business divisions Processing contracts and maintaining accurate records using the ERP systems Building strong customer relationships and deliver exceptional service Negotiating delivery times and sourcing equipment when required Monitoring enquiries and ensuring customers are kept fully updated Identifying opportunities to support business growth and customer retention Escalating issues appropriately and working proactively to resolve queries Your personality, experience and qualifications We're looking for a proactive, customer-facing individual who is comfortable working in a fast-paced, contact-centre style environment. You'll have previous experience in a customer service, sales support, coordination, or office-based role where managing multiple priorities was essential. To succeed in this role, you should have: Excellent communication and interpersonal skills Strong organisational skills and attention to detail Confidence managing high volumes of customer interactions A positive, solution-focused attitude Good IT skills and experience using CRM or ERP systems Commercial awareness and the ability to work with urgency The ability to learn quickly and adapt within a busy environment Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.
Customer Service Advisor Salary: £28,000 plus bonus (rising to £29,000 after probation) Hours: Monday-Friday, 08:30-17:00 (37.5 hours per week) Location: Halesowen - 100% office-based Benefits: Great bonus scheme, Free on-site parking, pension scheme, competitive holiday allowance, and more Looking for a role that combines stability, variety, and a friendly team environment? Join a global manufacturing business with an outstanding reputation. This company is a leader in the building industry and continues to invest heavily in research, development, and sustainability initiatives. We're seeking a Customer Service Coordinator to join our vibrant and relaxed team in Halesowen. This is not a call centre role - you'll handle a mix of customer enquiries and administrative tasks, ensuring every client receives exceptional service. What you'll be doing: Processing sales orders from phone and email requests Managing the shared email inbox and making proactive calls for missing details Raising invoices and obtaining purchase order numbers Tracking deliveries and checking stock levels Handling complaints professionally and resolving issues promptly Liaising with multiple internal departments Performing general admin tasks such as scanning and filing What we're looking for: Ideally based locally Previous experience in telephone-based customer service or administration Confident using general IT packages Excellent communication skills and a professional telephone manner Why join us? Work for a global leader with a strong reputation Enjoy a friendly, supportive team environment Benefit from free parking, pension scheme, and competitive holiday allowance Receive a discretionary bonus and salary increase after probation Ready to take the next step? Apply today with your CV only - no cover letter required!
Jun 11, 2026
Full time
Customer Service Advisor Salary: £28,000 plus bonus (rising to £29,000 after probation) Hours: Monday-Friday, 08:30-17:00 (37.5 hours per week) Location: Halesowen - 100% office-based Benefits: Great bonus scheme, Free on-site parking, pension scheme, competitive holiday allowance, and more Looking for a role that combines stability, variety, and a friendly team environment? Join a global manufacturing business with an outstanding reputation. This company is a leader in the building industry and continues to invest heavily in research, development, and sustainability initiatives. We're seeking a Customer Service Coordinator to join our vibrant and relaxed team in Halesowen. This is not a call centre role - you'll handle a mix of customer enquiries and administrative tasks, ensuring every client receives exceptional service. What you'll be doing: Processing sales orders from phone and email requests Managing the shared email inbox and making proactive calls for missing details Raising invoices and obtaining purchase order numbers Tracking deliveries and checking stock levels Handling complaints professionally and resolving issues promptly Liaising with multiple internal departments Performing general admin tasks such as scanning and filing What we're looking for: Ideally based locally Previous experience in telephone-based customer service or administration Confident using general IT packages Excellent communication skills and a professional telephone manner Why join us? Work for a global leader with a strong reputation Enjoy a friendly, supportive team environment Benefit from free parking, pension scheme, and competitive holiday allowance Receive a discretionary bonus and salary increase after probation Ready to take the next step? Apply today with your CV only - no cover letter required!
