Customer Experience Coordinator Salary: Living Onsite £25,685 per annum (Band C, Level 3) Living Offsite £27,445 per annum (Band C, Level 3), inclusive of OLW Location: Gilwell Park, Chingford, E4 7QW Contract Type: Permanent Working Hours: 35 hours per week, worked on a rota basis including weekends About the Role We re looking for a proactive and customer-focused Customer Experience Coordinator to help create exceptional experiences for visitors at Gilwell Park. This is an exciting opportunity for someone who enjoys working in a fast-paced environment, building strong customer relationships, and supporting unforgettable outdoor adventures. In this role, you ll play a key part in understanding customer needs, guiding them towards the right experiences, and supporting centre teams to ensure every visit runs smoothly from booking through to aftercare. Key Responsibilities Customer Service & Bookings Deliver professional and friendly support across phone, email, live chat, and social media channels. Advise customers on suitable products, activities, and booking options tailored to their needs. Maintain high service standards in line with SLAs and brand expectations. Manage customer bookings from enquiry stage through to post-visit support. Administration Process bookings, enquiries, and customer information using internal systems including SharePoint, Cinolla, and Zendesk. Handle payments, invoices, and other routine financial administration tasks. Support the conversion of enquiries into confirmed bookings. Centre Support Assist in planning activity programmes suited to customer and group requirements. Work collaboratively with centre teams to ensure a seamless customer journey. Support operational procedures, compliance requirements, and safety checks. About You We re looking for someone with: Previous experience delivering high-quality customer service. Experience within outdoor education, residential centres, hospitality, leisure, or a related sector. Strong interpersonal and communication skills, both written and verbal. Excellent organisational skills with strong attention to detail. The ability to manage multiple priorities while maintaining a positive customer experience. Why Join Us? This is a fantastic opportunity to join a passionate team dedicated to creating memorable experiences in a unique outdoor environment. You ll gain valuable experience in customer engagement, operations, and adventure-based hospitality while working at one of the UK s leading activity centres. Benefits: We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country. 28 days holiday and going up to 32 days after 2 years service plus additional days at Christmas Flexible working hours Work in a way that suits you, your role and your department Double matching pension up to 10% of gross salary For a full list of our benefits, click . Closing date for applications: 23:59 on Sunday, 7th June 2026 Interviews will be held in person at Gilwell Park on Tuesday, 16th June 2026. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
May 15, 2026
Full time
Customer Experience Coordinator Salary: Living Onsite £25,685 per annum (Band C, Level 3) Living Offsite £27,445 per annum (Band C, Level 3), inclusive of OLW Location: Gilwell Park, Chingford, E4 7QW Contract Type: Permanent Working Hours: 35 hours per week, worked on a rota basis including weekends About the Role We re looking for a proactive and customer-focused Customer Experience Coordinator to help create exceptional experiences for visitors at Gilwell Park. This is an exciting opportunity for someone who enjoys working in a fast-paced environment, building strong customer relationships, and supporting unforgettable outdoor adventures. In this role, you ll play a key part in understanding customer needs, guiding them towards the right experiences, and supporting centre teams to ensure every visit runs smoothly from booking through to aftercare. Key Responsibilities Customer Service & Bookings Deliver professional and friendly support across phone, email, live chat, and social media channels. Advise customers on suitable products, activities, and booking options tailored to their needs. Maintain high service standards in line with SLAs and brand expectations. Manage customer bookings from enquiry stage through to post-visit support. Administration Process bookings, enquiries, and customer information using internal systems including SharePoint, Cinolla, and Zendesk. Handle payments, invoices, and other routine financial administration tasks. Support the conversion of enquiries into confirmed bookings. Centre Support Assist in planning activity programmes suited to customer and group requirements. Work collaboratively with centre teams to ensure a seamless customer journey. Support operational procedures, compliance requirements, and safety checks. About You We re looking for someone with: Previous experience delivering high-quality customer service. Experience within outdoor education, residential centres, hospitality, leisure, or a related sector. Strong interpersonal and communication skills, both written and verbal. Excellent organisational skills with strong attention to detail. The ability to manage multiple priorities while maintaining a positive customer experience. Why Join Us? This is a fantastic opportunity to join a passionate team dedicated to creating memorable experiences in a unique outdoor environment. You ll gain valuable experience in customer engagement, operations, and adventure-based hospitality while working at one of the UK s leading activity centres. Benefits: We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country. 28 days holiday and going up to 32 days after 2 years service plus additional days at Christmas Flexible working hours Work in a way that suits you, your role and your department Double matching pension up to 10% of gross salary For a full list of our benefits, click . Closing date for applications: 23:59 on Sunday, 7th June 2026 Interviews will be held in person at Gilwell Park on Tuesday, 16th June 2026. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
About the role As an Activities Coordinator, you will ensure all our residents enjoy a stimulating, fulfilling and happy lifestyle. You will use your experience in the arts, theatre, music, hospitality and event hosting to create and implement a wide variety of daily activities and programmes for our residents to enjoy that also encourage wellbeing, socialisation and harmony throughout our care home. If you have previous experience as a Lifestyle Coordinator, Activities Coordinator or a similar role in a care, community, leisure, hospitality or event management environment, come and join our family in our care home. Reports to: Home Manager/ Regional Hospitality & Lifestyle Manager Skills and attributes Strong organisational skills, creativity, and the ability to think outside the box. Excellent communication skills and the ability to build relationships with residents, staff, and families. Knowledge of and experience in theatre, art, music, hospitality, and event hosting. Ability to lead group activities and manage volunteers. Ability to work independently and as part of a team. A high level of empathy and an understanding of the needs of elderly and disabled residents. Flexibility and adaptability to changing circumstances and schedules. Education and qualification A formal qualification in a relevant field, e.g. leisure, lifestyle, hospitality or event management, is an advantage. What will you gain? You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.
May 12, 2026
Full time
About the role As an Activities Coordinator, you will ensure all our residents enjoy a stimulating, fulfilling and happy lifestyle. You will use your experience in the arts, theatre, music, hospitality and event hosting to create and implement a wide variety of daily activities and programmes for our residents to enjoy that also encourage wellbeing, socialisation and harmony throughout our care home. If you have previous experience as a Lifestyle Coordinator, Activities Coordinator or a similar role in a care, community, leisure, hospitality or event management environment, come and join our family in our care home. Reports to: Home Manager/ Regional Hospitality & Lifestyle Manager Skills and attributes Strong organisational skills, creativity, and the ability to think outside the box. Excellent communication skills and the ability to build relationships with residents, staff, and families. Knowledge of and experience in theatre, art, music, hospitality, and event hosting. Ability to lead group activities and manage volunteers. Ability to work independently and as part of a team. A high level of empathy and an understanding of the needs of elderly and disabled residents. Flexibility and adaptability to changing circumstances and schedules. Education and qualification A formal qualification in a relevant field, e.g. leisure, lifestyle, hospitality or event management, is an advantage. What will you gain? You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.
Are you looking for a truly rewarding role where you can transform lives? If so, join the adult social care sector and discover a career unlike any other. Adult social care organisations across England are seeking compassionate individuals to join their workforce, giving you the perfect opportunity to build a fulfilling career where you can make a real difference. What is adult social care? Adult social care is all about supporting others, including older adults, people with disabilities, and those managing physical or mental health conditions to maintain their independence and wellbeing. Careers in care makes a real difference - as you will support people to stay connected to their communities and live a more fulfilling life. Do you have what it takes? To begin a career in care, you just need to have a combination of the right skills and values that enable you to provide high-quality care. Many entry-level positions in adult social care don't require prior qualifications or experience as comprehensive on-the-job training is provided once you start. Important values include kindness, compassion, empathy, honesty and reliability, while key skills include good communication, the ability to follow procedures and problem-solving. If this sounds like you, you re a good fit! What roles are available? There are a wide variety of roles in adult social care across a variety of settings and level of progression, meaning that you can find a role that suits you. Some roles you might have heard of are care workers, activities coordinators, personal assistants or even registered managers. No matter the role, you ll develop a deep understanding of the people you support and work alongside dedicated professionals who share your values. Where would you work? While working in a care home is what people typically think about when they think of a job in adult social care. there are a wide variety of other roles which can be based in different settings, like someone else s home (domiciliary care / home care roles) or even in your own home (Shared Lives). What hours would I work? As the sector operates 24/7, it can offer various shift patterns including early mornings, evenings, nights, and weekends. This variety means you can find a role that fits your lifestyle and personal commitments. Are there training and development opportunities? Yes! There are excellent career progression opportunities and adult social care employers often provide comprehensive training programmes for their staff. This can include mandatory training, specialist skills development, and opportunities to gain professional qualifications while working. How to apply: Click the Apply now button below to be redirected to our website. Here, you can read about the different roles and explore the vacancies that are available in your local area. Best of luck!
Oct 06, 2025
Full time
Are you looking for a truly rewarding role where you can transform lives? If so, join the adult social care sector and discover a career unlike any other. Adult social care organisations across England are seeking compassionate individuals to join their workforce, giving you the perfect opportunity to build a fulfilling career where you can make a real difference. What is adult social care? Adult social care is all about supporting others, including older adults, people with disabilities, and those managing physical or mental health conditions to maintain their independence and wellbeing. Careers in care makes a real difference - as you will support people to stay connected to their communities and live a more fulfilling life. Do you have what it takes? To begin a career in care, you just need to have a combination of the right skills and values that enable you to provide high-quality care. Many entry-level positions in adult social care don't require prior qualifications or experience as comprehensive on-the-job training is provided once you start. Important values include kindness, compassion, empathy, honesty and reliability, while key skills include good communication, the ability to follow procedures and problem-solving. If this sounds like you, you re a good fit! What roles are available? There are a wide variety of roles in adult social care across a variety of settings and level of progression, meaning that you can find a role that suits you. Some roles you might have heard of are care workers, activities coordinators, personal assistants or even registered managers. No matter the role, you ll develop a deep understanding of the people you support and work alongside dedicated professionals who share your values. Where would you work? While working in a care home is what people typically think about when they think of a job in adult social care. there are a wide variety of other roles which can be based in different settings, like someone else s home (domiciliary care / home care roles) or even in your own home (Shared Lives). What hours would I work? As the sector operates 24/7, it can offer various shift patterns including early mornings, evenings, nights, and weekends. This variety means you can find a role that fits your lifestyle and personal commitments. Are there training and development opportunities? Yes! There are excellent career progression opportunities and adult social care employers often provide comprehensive training programmes for their staff. This can include mandatory training, specialist skills development, and opportunities to gain professional qualifications while working. How to apply: Click the Apply now button below to be redirected to our website. Here, you can read about the different roles and explore the vacancies that are available in your local area. Best of luck!
Lead Wellbeing & Lifestyle Coordinator £14.04 per hour plus company benefits Full Time Hours A Top 20 Care Home Group 2025! Awarded One of the UK s Best Companies to Work For Sunnybank House is a luxurious residential and dementia 60 bedded care home located in Eastleigh. We have an exciting opportunity for a Lead Wellbeing & Lifestyle Coordinator whose role is to plan and facilitate stimulating activities, promote independence and choice to suit the different needs and interests of the residents. This is a hands-on working role with responsibility for coordinating a successful activities and volunteer programme within the Cinnamon home. This includes internal and external communication about activities-focused programmes for our residents, as well as networking within the local community to recruit, train and place volunteers within the home alongside other activity team members. The calendar of events can include fitness, arts & crafts, musical events and group historical discussions as well as trips out to various places of interest. You will need a clean driving licence (be over the age of 21) as you will be driving the company car/minibus for external outings. Training can be provided for mini-bus driving. Main Responsibilities: 1. Organise and conduct activities that encourage both social, mental and if appropriate physical stimulation for the residents within the home. Network and develop links in the local community to establish a relationship with local businesses, organisations and schools. Build and maintain a volunteer base for the whole home, involving family, staff and community volunteers to participate as a regular part of the activities programme. To organise fund raising events. To organise special events i.e. Christmas entertainment, Ascot, Royal Occasions etc. To produce a monthly programme of events to be discussed with the General Manager of the home. 6. To encourage residents and team members to participate in the homes activities programme. 7. Maintenance of posters and notice boards within the home.
Oct 03, 2025
Full time
Lead Wellbeing & Lifestyle Coordinator £14.04 per hour plus company benefits Full Time Hours A Top 20 Care Home Group 2025! Awarded One of the UK s Best Companies to Work For Sunnybank House is a luxurious residential and dementia 60 bedded care home located in Eastleigh. We have an exciting opportunity for a Lead Wellbeing & Lifestyle Coordinator whose role is to plan and facilitate stimulating activities, promote independence and choice to suit the different needs and interests of the residents. This is a hands-on working role with responsibility for coordinating a successful activities and volunteer programme within the Cinnamon home. This includes internal and external communication about activities-focused programmes for our residents, as well as networking within the local community to recruit, train and place volunteers within the home alongside other activity team members. The calendar of events can include fitness, arts & crafts, musical events and group historical discussions as well as trips out to various places of interest. You will need a clean driving licence (be over the age of 21) as you will be driving the company car/minibus for external outings. Training can be provided for mini-bus driving. Main Responsibilities: 1. Organise and conduct activities that encourage both social, mental and if appropriate physical stimulation for the residents within the home. Network and develop links in the local community to establish a relationship with local businesses, organisations and schools. Build and maintain a volunteer base for the whole home, involving family, staff and community volunteers to participate as a regular part of the activities programme. To organise fund raising events. To organise special events i.e. Christmas entertainment, Ascot, Royal Occasions etc. To produce a monthly programme of events to be discussed with the General Manager of the home. 6. To encourage residents and team members to participate in the homes activities programme. 7. Maintenance of posters and notice boards within the home.
We are currently seeking an Administrator / Coordinator to join our Bristol based NHS repairs and maintenance team which delivers a first-class reactive, planned and preventative maintenance and repairs service in partnership with an NHS Trust. The primary purpose of this role is to provide administration, phone and email support to our maintenance team. Rydon is a successful construction, development, maintenance, investment and management group operating throughout England. Rydon Maintenance provides first-class planned, responsive, lifecycle and cyclical maintenance/repairs services to a range of Trusts across the NHS on a unique partnering agreement basis. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do. We recognise that it s our people who make Rydon the success it is today and we understand the importance of career development and training. We re continuously investing in our people and this is what makes us one of the leading employers within the built environment. Job Purpose As Administrator you will work as part of a team to take responsibility for the administration of the daily activities of repairs and maintenance across our NHS healthcare sites. With full training provided you will do this by acting as a main link between our operational team and our client. Based from our maintenance office in Fishponds, Bristol, this is a varied administration role which will involve monitoring incoming repair requests and uploading them into Planet FM (our repairs system). You will ensure all relevant information has been captured and recorded within the system, liaising with site based teams where appropriate to ensure all information is clear/accurate. You will also arrange for subcontractors to attend site and schedule in their works. You will also arrange purchase orders for the engineers so they are able to pick up materials that are required to complete their works. Our administrators liaise closely with our engineers and contractors and allocate work appropriately, storing documents, and responding to maintenance queries both over the phone and email. As administrator you will play a key part in ensuring that KPIs and SLAs across several contracts are being met whilst you will be given every opportunity to continue your personal and professional development. The role is offered on a permanent full time basis. Working hours are Monday to Friday 8am to 5pm. What we can offer you; A competitive starting salary. 25 days holiday with the ability to increase up to 30 days. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Company pension, life assurance and income protection Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more Full training, ongoing coaching and support By joining Rydon, you become part of a talented, dedicated team of who are passionate about supporting the NHS and its people in their vital work and you will play an important role in ensuring a safe and comfortable environment for staff and service users. This is an exciting and varied role with an excellent opportunity to develop and grow within our highly regarded team. Experience Required The successful candidate will demonstrate previous administration / coordinator experience. It would be an advantage for this experience to have been gained with a maintenance company/contractor however this is not essential. Alternatively, the role would also suit an individual with some previous administration experience in a fast paced and varied role, looking for an opportunity for personal growth and development. If this sounds like you then, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be redirected to our dedicated careers page to complete your application.
Oct 03, 2025
Full time
We are currently seeking an Administrator / Coordinator to join our Bristol based NHS repairs and maintenance team which delivers a first-class reactive, planned and preventative maintenance and repairs service in partnership with an NHS Trust. The primary purpose of this role is to provide administration, phone and email support to our maintenance team. Rydon is a successful construction, development, maintenance, investment and management group operating throughout England. Rydon Maintenance provides first-class planned, responsive, lifecycle and cyclical maintenance/repairs services to a range of Trusts across the NHS on a unique partnering agreement basis. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do. We recognise that it s our people who make Rydon the success it is today and we understand the importance of career development and training. We re continuously investing in our people and this is what makes us one of the leading employers within the built environment. Job Purpose As Administrator you will work as part of a team to take responsibility for the administration of the daily activities of repairs and maintenance across our NHS healthcare sites. With full training provided you will do this by acting as a main link between our operational team and our client. Based from our maintenance office in Fishponds, Bristol, this is a varied administration role which will involve monitoring incoming repair requests and uploading them into Planet FM (our repairs system). You will ensure all relevant information has been captured and recorded within the system, liaising with site based teams where appropriate to ensure all information is clear/accurate. You will also arrange for subcontractors to attend site and schedule in their works. You will also arrange purchase orders for the engineers so they are able to pick up materials that are required to complete their works. Our administrators liaise closely with our engineers and contractors and allocate work appropriately, storing documents, and responding to maintenance queries both over the phone and email. As administrator you will play a key part in ensuring that KPIs and SLAs across several contracts are being met whilst you will be given every opportunity to continue your personal and professional development. The role is offered on a permanent full time basis. Working hours are Monday to Friday 8am to 5pm. What we can offer you; A competitive starting salary. 25 days holiday with the ability to increase up to 30 days. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Company pension, life assurance and income protection Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more Full training, ongoing coaching and support By joining Rydon, you become part of a talented, dedicated team of who are passionate about supporting the NHS and its people in their vital work and you will play an important role in ensuring a safe and comfortable environment for staff and service users. This is an exciting and varied role with an excellent opportunity to develop and grow within our highly regarded team. Experience Required The successful candidate will demonstrate previous administration / coordinator experience. It would be an advantage for this experience to have been gained with a maintenance company/contractor however this is not essential. Alternatively, the role would also suit an individual with some previous administration experience in a fast paced and varied role, looking for an opportunity for personal growth and development. If this sounds like you then, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be redirected to our dedicated careers page to complete your application.
HR Coordinator Maternity Cover - London HR Coordinator Maternity Cover Standout above the end of this summer! Let's face it, finding the perfect job can be pretty tough and it seems everyone is looking for that 'special someone'. Here at The Standard, we take a slightly different approach and look far and wide for individuals that bring a unique perspective with them to our team (not a 5 page CV). At The Standard, London, it's our personalities, backgrounds and lifestyles that make us who we are. If you're ready to bring your own flair to the role of HR coordinator, we'd love to hear from you! Your role As a HR Coordinator at The Standard, London you will work as part of a wider HR team and help in providing generalist HR support to over 300 employees. The primary focus of the HR team is to partner with our department managers and provide advice, coaching and guidance across a range of HR areas to facilitate the effective people management of their teams. There are of course several areas where you will be more actively involved in operational HR activities, including supporting the end-to-end recruitment service for the hotel; overseeing the onboarding of our team and associated administration, maintaining our HR & training systems, dealing with employee queries, managing employee communications, coordinating employee engagement events + so much more. You will need to be highly social, upbeat and friendly; confident and can handle daily challenges well; thrive in a high volume, high energy environment and can manage both employees and guests with ease. Do you have what it takes to be a HR Coordinator at The Standard? While we take every detail of design and guest experience to heart, we do not take ourselves too seriously. 'Standard People' are at the centre of our brand; vivid, dynamic and engaging. You'll intrinsically understand the unique personality of our venues and the city we represent. While prior experience as a HR Coordinator is always useful, all are welcome at the Standard; you will have an uncompromised and natural flair for people and be able to build genuine relationships with our employees that enable us to not only pre-empt needs but foresee desires. In addition to this you will also need Strong oganisation skills and exceptional attention to detail To be highly motivated and pro-active; able to act with integrity, professionalism and positivity in all employee interactions Ideally have some basic experience of HR disciplines; Recruitment and ER with a basic understanding of UK Employment law Exceptional Administration and IT skills; experience in using Peoplebank, Fourth HR and Flow preferred but not essential Whilst it isn't a requirement, an operational background within hospitality or the hotel industry would be preferred All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment Benefits Include Flexible working hours Meals on Duty Pension Scheme Life Assurance (2 x Annual Salary) Medical Assistance (including online GP and Physio) Employee Assistance Programme with Well-being service Discount platform including GYM Membership to Headspace Meditation app Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Hyatt properties In-house Experience Programme F&B Discounts ranging from 25-50% Recruitment Referral Bonus up to 1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee with regular monthly social activities
Oct 01, 2025
Full time
HR Coordinator Maternity Cover - London HR Coordinator Maternity Cover Standout above the end of this summer! Let's face it, finding the perfect job can be pretty tough and it seems everyone is looking for that 'special someone'. Here at The Standard, we take a slightly different approach and look far and wide for individuals that bring a unique perspective with them to our team (not a 5 page CV). At The Standard, London, it's our personalities, backgrounds and lifestyles that make us who we are. If you're ready to bring your own flair to the role of HR coordinator, we'd love to hear from you! Your role As a HR Coordinator at The Standard, London you will work as part of a wider HR team and help in providing generalist HR support to over 300 employees. The primary focus of the HR team is to partner with our department managers and provide advice, coaching and guidance across a range of HR areas to facilitate the effective people management of their teams. There are of course several areas where you will be more actively involved in operational HR activities, including supporting the end-to-end recruitment service for the hotel; overseeing the onboarding of our team and associated administration, maintaining our HR & training systems, dealing with employee queries, managing employee communications, coordinating employee engagement events + so much more. You will need to be highly social, upbeat and friendly; confident and can handle daily challenges well; thrive in a high volume, high energy environment and can manage both employees and guests with ease. Do you have what it takes to be a HR Coordinator at The Standard? While we take every detail of design and guest experience to heart, we do not take ourselves too seriously. 'Standard People' are at the centre of our brand; vivid, dynamic and engaging. You'll intrinsically understand the unique personality of our venues and the city we represent. While prior experience as a HR Coordinator is always useful, all are welcome at the Standard; you will have an uncompromised and natural flair for people and be able to build genuine relationships with our employees that enable us to not only pre-empt needs but foresee desires. In addition to this you will also need Strong oganisation skills and exceptional attention to detail To be highly motivated and pro-active; able to act with integrity, professionalism and positivity in all employee interactions Ideally have some basic experience of HR disciplines; Recruitment and ER with a basic understanding of UK Employment law Exceptional Administration and IT skills; experience in using Peoplebank, Fourth HR and Flow preferred but not essential Whilst it isn't a requirement, an operational background within hospitality or the hotel industry would be preferred All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment Benefits Include Flexible working hours Meals on Duty Pension Scheme Life Assurance (2 x Annual Salary) Medical Assistance (including online GP and Physio) Employee Assistance Programme with Well-being service Discount platform including GYM Membership to Headspace Meditation app Worldwide Travel Discounts via The Standard Advantage platform Employee & Family Rates across all Hyatt properties In-house Experience Programme F&B Discounts ranging from 25-50% Recruitment Referral Bonus up to 1,000 Tuition Aid Scheme & subsidised training Season Ticket Loan & Bike 2 Work Scheme Social Committee with regular monthly social activities
SENIOR SUPPORT WORKER Experience is Needed Benefits: Various contracted hour shifts available (to suit your lifestyle) 20 days holiday + bank holidays Flexible Additional Holiday Purchase Scheme Full induction programme to Care Certificate Standards Dedicated learning & development programmes. We offer Apprenticeships to those with less experience looking to join the Care Sector We provide FREE training to achieve qualification in Social Care. Access to a wide range of free online courses for all staff on a variety of topics DBS check paid by Caretech prior to starting with us. Refer a Friend Reward Scheme - earn up to £250 per referral! Stakeholder Pension Share Save Scheme Free Employee Assistance Programme Annual Employee Awards Evening Employee recognition schemes Carer progression within the company. CareTech Foundation - Opportunity to apply for family and friend's grants. The Role: We are providing individuals with practical and emotional care, enabling them to lead as ordinary life as they can achieve. To help them achieve this you will need to be flexible as you are required to work shifts including bank holidays, weekends and potential sleep ins. If your best traits are positivity, friendliness and innovation then this job is for you! Main duties and responsibilities: To supervise the day-to-day delivery of care, to ensure those service users' needs are met and that they participate appropriately in daily household and leisure activities To be responsible for the care, welfare and safety of service users and the health and safety of staff To take on the role of case coordinator for individual service users and to participate in the reviewing, reassessing and changing of person centred support plans to ensure they are up-to-date and in line with the individual's needs To participate, as required, in the recruitment and selection of staff within an equal opportunities framework To undertake monthly supervisions with staff as delegated and participate in the staff appraisal programme for subordinate staff To act as a staff skills coach and undertake appropriate team building and training programmes, designed to meet an individual's needs or the Company's staff development program To ensure that the requirements of legislation, Care Standards and the Company's Policies and Procedures are followed To prepare service user and staff reports and ensure that the required records are maintained and up-to-date. Personal Characteristics: Diploma in Health and Social Care. Experience in supporting adults with challenging behaviour, learning disabilities and/or mental health issues. The ability to keep calm under pressure. The confidence to work alone or as part of a team. Excellent communication skills The passion to work with vulnerable adults The desire and commitment to achieve high standards of safeguarding. The Organisation: CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injury within a range of settings including, supported living services, shared housing, residential services and outreach. We encourage people to take control of their lives - this could be finding employment, having an active social life, learning new skills or building self-confidence. CareTech Community Services are proud to inform you that they are a "Disability Confident Leader". Successful candidates will be required to complete a enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer. Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7-10 days after receipt of your CV if progressing your application to the next stage. Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010 STRICTLY NO AGENCIES
Sep 26, 2025
Full time
SENIOR SUPPORT WORKER Experience is Needed Benefits: Various contracted hour shifts available (to suit your lifestyle) 20 days holiday + bank holidays Flexible Additional Holiday Purchase Scheme Full induction programme to Care Certificate Standards Dedicated learning & development programmes. We offer Apprenticeships to those with less experience looking to join the Care Sector We provide FREE training to achieve qualification in Social Care. Access to a wide range of free online courses for all staff on a variety of topics DBS check paid by Caretech prior to starting with us. Refer a Friend Reward Scheme - earn up to £250 per referral! Stakeholder Pension Share Save Scheme Free Employee Assistance Programme Annual Employee Awards Evening Employee recognition schemes Carer progression within the company. CareTech Foundation - Opportunity to apply for family and friend's grants. The Role: We are providing individuals with practical and emotional care, enabling them to lead as ordinary life as they can achieve. To help them achieve this you will need to be flexible as you are required to work shifts including bank holidays, weekends and potential sleep ins. If your best traits are positivity, friendliness and innovation then this job is for you! Main duties and responsibilities: To supervise the day-to-day delivery of care, to ensure those service users' needs are met and that they participate appropriately in daily household and leisure activities To be responsible for the care, welfare and safety of service users and the health and safety of staff To take on the role of case coordinator for individual service users and to participate in the reviewing, reassessing and changing of person centred support plans to ensure they are up-to-date and in line with the individual's needs To participate, as required, in the recruitment and selection of staff within an equal opportunities framework To undertake monthly supervisions with staff as delegated and participate in the staff appraisal programme for subordinate staff To act as a staff skills coach and undertake appropriate team building and training programmes, designed to meet an individual's needs or the Company's staff development program To ensure that the requirements of legislation, Care Standards and the Company's Policies and Procedures are followed To prepare service user and staff reports and ensure that the required records are maintained and up-to-date. Personal Characteristics: Diploma in Health and Social Care. Experience in supporting adults with challenging behaviour, learning disabilities and/or mental health issues. The ability to keep calm under pressure. The confidence to work alone or as part of a team. Excellent communication skills The passion to work with vulnerable adults The desire and commitment to achieve high standards of safeguarding. The Organisation: CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injury within a range of settings including, supported living services, shared housing, residential services and outreach. We encourage people to take control of their lives - this could be finding employment, having an active social life, learning new skills or building self-confidence. CareTech Community Services are proud to inform you that they are a "Disability Confident Leader". Successful candidates will be required to complete a enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer. Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7-10 days after receipt of your CV if progressing your application to the next stage. Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010 STRICTLY NO AGENCIES
We are recruiting a Supported Living Coordinator for our supported living and outreach service in Blackpool, which provides person centred support to adults with learning disabilities, some of whom have autism spectrum conditions and complex needs. We are looking for an experienced practitioner with management experience to provide care and support to people with learning disabilities. Your role will include: Developing the independent living skills and community inclusion of service users Identifying and accessing activities with service user to promote valued and meaningful lifestyles Providing respectful personal care, emotional and practical support to service users Collaborating with service users, families, and the multi-disciplinary team to maximise service user outcomes Implementing Creative Support principles, policies, procedures and guidelines and ensuring that the service fulfils CQC requirements Supervising and supporting staff to best meet service user needs and preferences Supporting service users with behaviour that challenges services and implement positive behaviour support Experience is essential for this role, as is access to a car. You will be expected to work flexibly to meet the needs of the service, including evenings and weekends. This unique and challenging opportunity will provide you with provide you with an environment that offers personal and professional development. We will provide you with further managerial training and qualifications to best meet the needs of the service. Vacancy Reference Number: 87497 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme , and we are unable to accept applicants with Skilled Worker Visas .
Sep 26, 2025
Full time
We are recruiting a Supported Living Coordinator for our supported living and outreach service in Blackpool, which provides person centred support to adults with learning disabilities, some of whom have autism spectrum conditions and complex needs. We are looking for an experienced practitioner with management experience to provide care and support to people with learning disabilities. Your role will include: Developing the independent living skills and community inclusion of service users Identifying and accessing activities with service user to promote valued and meaningful lifestyles Providing respectful personal care, emotional and practical support to service users Collaborating with service users, families, and the multi-disciplinary team to maximise service user outcomes Implementing Creative Support principles, policies, procedures and guidelines and ensuring that the service fulfils CQC requirements Supervising and supporting staff to best meet service user needs and preferences Supporting service users with behaviour that challenges services and implement positive behaviour support Experience is essential for this role, as is access to a car. You will be expected to work flexibly to meet the needs of the service, including evenings and weekends. This unique and challenging opportunity will provide you with provide you with an environment that offers personal and professional development. We will provide you with further managerial training and qualifications to best meet the needs of the service. Vacancy Reference Number: 87497 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme , and we are unable to accept applicants with Skilled Worker Visas .
