287 jobs found

Desktop Support Analyst Rate - 200 (A day) Location - London (Liverpool Street) Duration - 3 Months (Initially) IR35 - Outside KEY RESPONSIBILITIES Serve as the primary IT support contact for the London office, handling hardware, software, and connectivity issues in a timely and professional manner Provide end-user support within a Citrix Virtual Desktop Infrastructure (VDI) environment, including troubleshooting session and application issues via Citrix Director Manage end-user onboarding and offboarding, including hardware provisioning, account setup, and access management via Active Directory / Microsoft Entra ID Maintain and manage hardware inventory, printers, and AV equipment across the London office Administer and support Microsoft 365 and Windows desktop environments, including user account management and license provisioning Perform network troubleshooting to diagnose and resolve connectivity issues, escalating to network teams where required Support video conferencing and collaboration tools, including Zoom and other AV systems Log, track, and resolve tickets using the organization's Jira ticketing system Communicating software and security best practices to end users at varying levels of technical ability Adhere to business continuity protocols and change control processes when implementing changes to the environment Liaise with third-party hardware and software vendors as needed to resolve escalated issues REQUIRED QUALIFICATIONS 3+ years of hands-on desktop support experience in a Microsoft 365 and virtualized environment Proven experience supporting Citrix Virtual Desktop Infrastructure (VDI) Solid knowledge of Windows desktop operating systems and core Microsoft 365 applications Experience with Active Directory and/or Microsoft Entra ID for user and device management Strong network troubleshooting skills, including TCP/IP, DNS, DHCP, and VPN Confident communicator with the ability to support users of all technical backgrounds Strong problem-solving skills with a methodical and customer-focused approach Understanding of Jira processes, including incident management and change control PREFERRED QUALIFICATIONS Experience with Zoom administration and enterprise video conferencing systems Familiarity with macOS support in a mixed-OS environment Experience using Citrix Director for session monitoring and troubleshooting Knowledge of Bloomberg terminal support and administration Previous experience in financial services or professional services environments

Job Title: Operations Manager Location: Sharston, M22 4SN Salary : £45,000 - £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. About The Role: Due to continued growth and expansion, we are seeking an experienced and driven Operations Manager. The Operations Manager is responsible for driving data-led decision making, systems performance, and cross-functional operational support across the firm. This role sits at the intersection of technology, data, legal operations, and business process - providing the analytical rigour and operational structure that enables both legal and non-legal functions to operate effectively. The Operations team also handles key business processes in support of other business functions and this role will involve the management of both data focussed and more traditional operations roles Responsibilities: Responsible for the firm's operational data infrastructure, ensuring accuracy, consistency, and accessibility of business-critical data across systems. Lead the development and governance of management information (MI) reporting, providing actionable insight to senior management and department heads. Leadership of the data analytics team in production and maintenance of dashboards and reporting tools (e.g. Power BI, SQL-based reports). Working with various stakeholders directly and in through supervision of the data team to identify improvements and additions to existing reporting suites. Liaise with compliance and risk functions to ensure operational processes reflect regulatory requirements (e.g. SRA, GDPR). Working with the Development team, Business Analyst, Project Manager as required to ensure a joined-up approach to systems and compliance. Lead or contribute to firmwide operational projects such as system migrations, reporting re-platforming, or process standardisation initiatives. Maintain operational process documentation and ensure procedures are kept current, accessible and adhered to. Monitor operational risk indicators and escalate emerging issues to senior management with appropriate remediation recommendations. Contribute to the firm's AI and data strategy, including identification of use cases, vendor assessment, and governance framework development. Work with other companies within the group to ensure effective systems and data management between companies. Person Specification: Experience in senior operations roles, ideally within a legal or other professional services firm. Demonstrable expertise in data management, MI reporting, and business intelligence tools (e.g. Power BI, Tableau, or equivalent). Strong working knowledge of relational databases and querying (SQL), with an ability to interrogate and manipulate data to derive business insight. Experience using case management systems or CRM and understanding how data flows in and out of such systems. Experience managing or influencing cross-functional operational projects in an environment with multiple stakeholder groups. Strong commercial awareness with an understanding of how operational performance connects to financial outcomes. Comfortable working with analytics, data and reporting tools to translate information into clear business insights. Familiarity with AI and machine learning tools in an operational or analytical context including, document processing, predictive analytics, or LLM-based workflow augmentation. Understanding of cybersecurity and data security principles as they relate to data governance and system access management. Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations General Manager, Ops Manager, Senior Operations Executive, Legal Operations Manager, Professional Services Operations Manager, Business Management, Business Operations Leader may also be considered for this role.

Junior Application Support Engineer Hybrid Working Fareham, Hampshire We're looking for a driven Junior Application Support Engineer to join my client and help deliver exceptional support for business-critical applications. If you enjoy problem-solving, working with clients, and collaborating with developers to deliver real solutions-this could be the role for you. What You'll Be Doing Providing technical support and resolving application issues within agreed SLAs Troubleshooting and managing client tickets from start to resolution Working closely with stakeholders, analysts, and developers Communicating clearly with clients and delivering excellent customer service Gathering requirements for system changes (RFCs) and supporting their delivery Testing, documenting, and supporting application updates Assisting with debugging and implementing improvements (training provided) Contributing to team development and continuous improvement initiatives Skills Required Essential: Helpdesk or application/software support experience Problem-solving and analytical skills Excellent communication (technical non-technical) High attention to detail and organisation Self-motivated with a willingness to learn Highly Desirable: Knowledge of Agile, DevOps, and software lifecycle Understanding of APIs Experience with tools like Postman or XMLSpy Exposure to C#, SQL, JSON, JavaScript, HTML, IIS, SQL Server Familiarity with Visual Studio, Azure DevOps, Git If you have the skills and ambition required and want to join and company that can offer career progression opportunities then please send your CV to (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Job Title: IT Business Analyst PURPOSE SUMMARY: A member of the IT Change Team, As a Business Analyst, you will play a crucial role in delivering functional enhancements to critical applications. Under the guidance of the IT Business Solutions Manager you will work closely with stakeholders across business functions, and subject matter experts to gather requirements, analyse business processes, and translate them into actionable deliverables. The BA will also support the IT Business Solutions Manager to define and deliver IT and business processes across the organisation aligned as necessary to project requirements. Key measures for the role include high requirements accuracy, quality documentation, stakeholder/customer satisfaction, collaboration and communication, continuous learning and improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. Responsibilities Requirements Gathering and Analysis: Collaborate with stakeholders to elicit and document business requirements for functional enhancements to critical applications. Lead interviews, workshops, and meetings to understand business processes, user needs, and system requirements. Analyse and document current and future state business processes, identifying areas for improvement and optimisation. Documentation and Specification: Create clear and concise functional specifications, user stories, use cases, and process flows based on gathered requirements. Develop detailed business requirements documents (BRDs) and ensure alignment with technical teams, project objectives and stakeholders. Manage & maintain accurate and up-to-date documentation throughout the lifecycle of the enhancement delivery Stakeholder Collaboration: Work closely with stakeholders, including business users, testing teams, and project managers, to ensure effective communication and collaboration. Facilitate requirements review sessions and walkthroughs, seeking feedback and clarifying any ambiguities. Change Management: Assess the impact of proposed changes on existing systems, processes, and stakeholders. Collaborate with stakeholders to identify change management needs and develop strategies for smooth implementation. Testing and Quality Assurance Support: Collaborate with the testing team to define test scenarios, validate test results, and ensure that the implemented solution meets the defined requirements. Support user acceptance testing (UAT) by providing guidance, assisting with test case creation, and addressing user feedback. Continuous Improvement: Monitor and evaluate system performance and user feedback, identifying areas for improvement. Proactively contribute to process improvements and suggest innovative ideas to enhance overall system functionality and efficiency. Work with the IT team to define, implement and ensure continuous improvement of the following ITIL processes: Business Relationship Management Demand Management Design coordination Change Evaluation Change Management Release and Deployment Management Service Validation and Testing Plus actively support the IT team in Information Security Management KNOWLEDGE, EXPERIENCE, QUALIFICATIONS Bachelor's degree in computer science, business administration, or a related field. Proven industry experience working as an IT Business Analyst Solid track record of utilising business analysis methodologies, tools, and techniques. Working knowledge of the software development lifecycle (SDLC) and Agile methodologies. Strong analytical skills with the ability to gather and interpret complex information. Excellent written and verbal communication skills, including the ability to effectively communicate technical concepts to non-technical stakeholders. Detail-oriented with strong documentation and organizational skills. Proficiency in using business analysis and productivity tools (e.g., Microsoft Office, JIRA, Confluence). Proven ability to work independently, manage priorities, and meet deadlines. Strong problem-solving skills with a proactive and solution-oriented mind-set. Adaptability and willingness to learn new technologies and domains.

Data Analyst LOCATION: London (Monday-Thursday in the office, Friday remote) CONTRACT: Full-time SALARY: £37,000-£47,000 START DATE: Summer 2026 About More in Common More in Common is a research agency working across the US, UK, Germany, France and Poland to tackle polarisation and division. More in Common leads and supports initiatives to build more united, inclusive, and resilient societies. Our mission is to understand the forces driving us apart, help societies find common ground and bring people together to tackle shared challenges. In the UK, our work is best described as being part consultancy and part think tank. We provide a full suite of research services including polling and focus group research; evidence reviews and secondary data analysis; audience mapping and audience strategy; strategic communications strategy and campaign development. More in Common are members of the British Polling Council. Our work is informed by our ground-breaking segmentation of the British public. This unique values-based lens to our quantitative and qualitative research means we can understand not only what the public thinks of the big challenges facing British society today - but crucially why they think it. Our insights help leaders in government, the media, business, and civil society to develop better strategies and communications - particularly in reaching disengaged communities far from the Westminster/London bubble - and to better navigate tricky and divisive issues. Over the last year, More in Common has published agenda-setting thought leadership on a whole range of debates facing British society - including exploring the public's starting points on assisted dying and immigration; understanding how the British public is navigating major debates from trans and gender identity to the conflict in Israel and Palestine; and our political research has helped policymakers and politicians understand the dramatic fragmentation of our politics. Our work is regularly covered in the British press and media and we've developed a series of partnerships with broadcasters and newspapers to deliver top-quality research insights. In the 2024 General Election, we were among Britain's most accurate pollsters and used our focus group research to put people and public opinion at the centre of coverage of the election campaign. Through our consultancy, More in Common has also supported dozens of partners with insights and strategic communications support. We've helped national institutions such as the BBC, British Library and National Trust to better understand their audiences, we've helped partners in government and civil society with the set-up and delivery of the Homes for Ukraine scheme, and we've supported a range of partners to test their policy proposals from the National Farmers Union to Rethink Mental Illness among many others. In 2026, More in Common has a range of exciting projects in the pipeline, including: Understanding the key dynamics of local elections in England and Scottish and Welsh Parliament elections, and the political landscape continues to fracture. Embedding our new Seven Segments with a wider range of organisations, including developing new products and trainings to help people understand the segments. Helping navigate declining trust in institutions, for example exploring why trust in universities and science appears to be falling. Diversity + Equity + Inclusion We will have a better chance of uniting divided societies if our team reflects a broad range of social and cultural backgrounds, beliefs, political opinions, and life experiences. We particularly encourage applications from underrepresented and minority communities More in Common wants to meet the aims and commitments set out in our equality policy. This includes not discriminating under the Equality Act 2010. We will include a set of questions related to this in our email acknowledging your application for this role - this will help us understand the diversity of our job applicants. Answering these questions are completely voluntary and anonymous. The information provided will be kept confidential and will not be linked to your application. The information is going to be used to help us understand the diversity of our organisation. About this role More in Common is seeking a full-time Data Analyst as we grow our team and advance our mission of building a more united and inclusive UK, where all people feel respected, better understood, and share a sense of belonging. More in Common UK is a small team with a start-up culture where everyone is expected to execute a range of responsibilities. The Data Analyst will serve as a key member of the UK team, supporting our core areas of research, communications, partnership, and client work. They will help us to develop our technical expertise, with new statistical modelling approaches to understanding public opinion and new software scripts to automate our workflows. The role will be based in our London office Monday-Thursday with Friday at the office or working at home. The postholder will report to our Research and Analysis Manager. Analysis Translating public opinion data into insights for diverse audiences including policymakers, media, and the general public Performing analysis using techniques including cluster analysis, multi-level regression modelling, conjoint analysis and MaxDiff analysis Telling compelling stories through creative data visualisation Supporting other members of the team with data and analysis requests, and proactively expanding the team's analytical capabilities Research Conducting quantitative fieldwork including survey drafting and executing advanced survey experiments Leading the data and analysis elements of major research projects, from design to execution, analysis and presentation of insights Upholding a culture of best research practice, including supporting global colleagues with research queries Continually innovating on More in Common's research methodologies Qualifications and experience We look for great people before we look for specific qualifications and experience - so we are always open to applications from candidates with great potential but limited experience. Nonetheless, the following are the key elements we're looking for: Advanced coding proficiency, including machine learning techniques Demonstrated expertise extracting meaningful insights from complex data sets Strong data visualisation skills, with the ability to communicate insights to diverse audiences A desire to work in a fast-paced environment Experience interpreting quantitative data and producing outputs that tell a compelling story from this data. Good understanding of statistical methods including regression modelling and hypothesis testing Keen interest in learning new analytical techniques Curiosity for understanding and engaging people, and a desire to use data to tell insightful stories about Britain today An understanding of the UK political system and a keen interest in current affairs and UK public policy is desirable We understand that not everyone with the required skillset with this role will come from a political background - that is fine! We are more interested in your technical skillset and your willingness to apply it to tackling some of the biggest issues in understanding the forces driving British society apart. How to apply The application deadline is Monday 25 May 23:59 . Applications should include a short cover letter (max. one page) and a CV. Please apply using the link provided Indicative Timeline (please note these dates remain subject to change) Initial conversation with a hiring manager - w/c 25 May Interviews: w/c 1 June We expect to make an offer to the successful candidate by early June

Alexander Lloyd is delighted to be partnering with a growing organisation, on the recruitment of a Workday HRIS Analyst. This is an exciting opportunity for an experienced HR systems professional to join a growing and collaborative business, supporting the ongoing development, optimisation, and administration of the organisation's Workday environment. The role will work closely with HR, IT, Finance, and external partners to deliver an efficient, compliant, and high-performing HR systems function. Key Responsibilities Provide day-to-day support across the Workday platform, including issue resolution, user support, research, and training activities. Configure and maintain Workday HCM, Talent, Compensation, Performance, Recruiting, and Time & Absence modules. Support system configuration changes, business process improvements, and large-scale employee data updates. Conduct detailed audits, reconciliations, and data integrity checks to ensure accuracy, compliance, and consistency across HR systems. Maintain process documentation and procedures to support governance, compliance, and continuous improvement initiatives. Troubleshoot reporting and dashboard issues relating to access, functionality, configuration, and system updates. Assess the impact of Workday releases and system enhancements on reporting and functionality, carrying out testing and implementing improvements where required. Produce meaningful HR reporting, dashboards, and presentations to support business decision-making. Ensure data security and confidentiality standards are maintained across all reporting and HR systems activities. Skills and Experience Previous experience working within an HRIS, HR systems, or HR technology support environment. Strong hands-on experience supporting and configuring Workday HCM. Good understanding of HR processes, systems, and operational workflows. Experience supporting system upgrades, configuration changes, testing, and continuous improvement activity. Ability to create and execute both unit and end-to-end test scenarios. Strong analytical and problem-solving skills with the ability to troubleshoot technical issues effectively. Excellent data analysis and reporting capability, including strong Excel skills. Ability to communicate technical concepts clearly to non-technical stakeholders. Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment. Please quote 52378 when calling Martin at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd Human Resources Recruitment Solutions is the leading recruiter for HR Director, Manager, Business Partner, Learning & Development, Internal Communications, Talent Acquisition and Reward opportunities across Surrey, Sussex, Kent and London. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role.

Interim Category Buyer - Facilities Services Greater London Competitive day rate based on experience Join a global leader in technology solutions as an Interim Category Buyer , supporting procurement strategies across Europe and North America. You'll be focusing on sourcing of indirect services, whilst driving cost savings, improvement of supplier performance, and deliver value across supply chain operations. Join a global leader in technology solutions as an Interim Category Buyer , supporting procurement strategies across Europe and North America. You'll be focusing on sourcing of indirect services, whilst driving cost savings, improvement of supplier performance, and deliver value across supply chain operations. What You'll Do: sourcing of indirect services for the EMEA region Develop and support procurement strategies for site operations Analyse supplier data and identify cost-saving opportunities Collaborate cross-functionally with internal stakeholders Manage supplier relationships and contract renewals Contribute to risk mitigation and continuous improvement initiatives What You Bring: 3+ years' experience in procurement or supply chain (professional services or technology sectors preferred) Strong analytical and stakeholder engagement skills Familiarity with procurement systems and local supplier networks Degree in supply chain, business, or related field German language skills a plus Why Join Us: Work for a respected, sustainability-focused organisation Flexible working options and diverse, international team Opportunities for growth, learning, and cross-functional collaboration Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

PMO Analyst Swindon or Newport- flexible and hybrid working options Band: 34,100 (DOE) Working at UKSBS UKSBS is a shared public sector service centre providing high quality HR, Payroll, Finance, Procurement and IT services and expertise to our partners. We are proud of the part we play in enabling our partners to achieve the best outcomes for the British people and the UK economy. Our people are the heart of our success. We are always looking for talented individuals to join our team and play a part in that success, that's why we invest and grow our workforce. In return for your talent and contributions, we offer flexible and family-friendly working arrangements, a generous benefits package, an inclusive working environment that values your contribution, and opportunities to develop your skills and career with us. In line with the Government's Shared Services Strategy, the Matrix Programme is intended to deliver modern, cost-effective and scalable shared business services to nine departments (the Policy Cluster), with UKSBS as the provider, meeting changing Government requirements, and driving innovations to optimise efficiencies and enhance user experience. The Programme will also implement a new modern SaaS ERP platform, from which UKSBS can deliver these services, driving harmonisation and significant business change across the Departments. This is a large, complex multi-year programme. Role Purpose: The PMO Analyst role is to support the successful delivery of the change portfolio, by providing PMO services (governance, delivery assurance, analysis, planning, reporting, financial control, support and administration) at portfolio level, and to support key projects and programmes. Duties will include, but are not limited to the following: Manage the 'Change Request' process, acting as the first critical checkpoint for new submissions; performing a quality review of content to ensure the form is compliant and articulates the problem and any deadlines clearly; applying judgement on how to address gaps and when to fast-track Facilitate and assist in progressing a Change request through the assessment process. Manage the Portfolio Log, providing bespoke analysis and reporting as required Provide portfolio level analysis and reporting by collating information from multiple projects, and critically reviewing information before summarising as MI for key stakeholders Provide start-up services for projects on governance, planning and risk management Track portfolio level risks, issues, dependencies, changes and actions and instigate follow up actions to ensure they are progressed promptly Maintain intranet and SharePoint sites, and ensure project collateral is version controlled, appropriately protectively marked and stored in the appropriate place Contribute to the evolution of PMO services and implement improvements at portfolio level, demonstrating their value to gain buy-in for improvements To do this role well you will have the following experience: Previous experience of working within a PMO function or similar/comparable function Experience in planning, organising and providing administrative support Experience of managing own workload, in a pressured environment with tight deadlines and moving schedules Experience interacting and working with senior management and key stakeholders Ability to work at a broad portfolio level, and drill down at project level where required Competence in gathering data, analysing and presenting information Good customer service and relationship management skills, to build trust and collaborative working relationships Advanced Office Skills - Microsoft Word, Excel, PowerPoint Excellent communication skills - verbal, written, presentation Strong analytical skills, with an excellent eye for detail and quality English and Mathematics GCSEs or equivalent Desirable: Project Management Foundation qualification Previous experience of working within a PMO function or similar/comparable function Competent in the use of Microsoft Project Opportunities to develop We value our employees and recognise the importance of ongoing professional development in enabling people to fulfil their ambitions. Whether you are starting out in your career or looking to build on existing experience, we can provide you with opportunities to work towards your goals. Our in-house expertise is vast, whether you're interested in learning more about a particular type of software, you need to work on your presentation skills, or you want to develop your ability to influence and negotiate skills, we will support you. We are an inclusive and Disability Confident employer and welcome all applications. UKSBS does not hold a Home Office Sponsor Licence under the UK Immigration System, therefore candidates are required to have eligibility to live and work in the UK prior to applying. We look forward to hearing from you. We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.

Our OEM Client based in Gaydon, is searching for a Systems Engineer to join their team, Inside IR35. This is a contract position with a proposed end date of 31st March 2027. Umbrella Pay Rate: £33.64 per hour. Talented individuals with experience of real-world system engineering experience (such as in the automotive, aerospace, defence or rail industry) that would like to shape the way we engineer our products and services in the future. Key Accountabilities and Responsibilities: Develop and maintain systems engineering competence in the squad. Ensure the requirements authored are robust and meet quality standards by developing the process and methods. Gather end-user (system engineer) needs, wants and concerns. Maintain understanding of system engineering process, regulatory and legislative landscape. Work with business analysts and process experts to develop compliant and efficient processes. Identify key performance indicators and measures for system engineering processes. Work with domain product owners to identify inputs to product roadmaps for delivery of process, methods, tools, training, etc Guide domain product development (process, methods, tools, training, etc.) by supporting factory product owners and developers to understand system engineering principles and practices. Skills Required: Previous experience as a System Engineering practitioner across the whole System Engineering lifecycle (in a complex electrical/electronic, software or mechatronic environment). Previous experience in application of System Engineering tools and techniques in the real world (preferably in the defence, aerospace, rail or automotive industry). Previous experience of influencing business mindset and complex process change. Significant experience of SE toolset for example, IBM DOORS, Rhapsody, Catia Magic, etc Extensive experience of requirements management practices in line with Systems Engineering processes. Real world experience of system engineering process and method development. Knowledge of system modelling, FMA, Cyber security, Functional safety practices. Education Required: Engineering Degree preferably.

TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Analyst, Technical Operations to join our growing team. You'll bring a strong foundation in data literacy, a keen eye for detail, and the ability to communicate effectively both verbally and in writing. You'll be highly organised, proactive, and comfortable working independently or as part of a team. Your technical proficiency will include SQL, reporting tools, and Microsoft Office, and you'll be motivated to continuously improve processes and reduce risk. Day to Day You'll Be: Operational Enablement Set up data transfers internally and externally with Globalscape EFT and Connect Direct Deliver automated batch services and administer customer workflows Serve as a data transfer workflow expert to handle incidents and inquiries Identify process improvement opportunities to improve efficiency and quality Manage product updates and automation projects Stay informed about broader Tech Ops responsibilities Cloud Service Transition Operate and maintain workflows on TransUnion's next gen OneTru cloud platform Support service migration to OneTru, from planning to operations Establish new operating processes and coordinate cross-team workflow ownership Quality & Risk Management Perform thorough peer reviews to ensure code accuracy and quality Actively contribute to reducing the team's risk profile. Troubleshoot to resolve queries and issues independently. Produce and maintain high quality process documentation. Essential Skills & Experience: Excellent written and communication skills. Strong attention to detail and ability to handle multiple priorities. Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint). Microsoft PowerShell scripting. Comfortable with SQL/T-SQL queries (simple to medium complexity), stored procedures, functions, and triggers. Experience working with and manipulating large datasets. Capability to run user acceptance testing (UAT). Strong time management and problem-solving abilities. Experience supporting or operating a cloud-based platform/service in a production environment. Proven ability to take a service from early life/alpha through to stable BAU, including release readiness and support handover. Able to define and document operational processes and negotiate responsibilities across teams (e.g., RACI/ways of working). Experience in fast-paced, results-driven environments. Desirable Skills & Experience: Microsoft Power Apps and Power Automate development. Programming using C# Familiarity with cloud operations/DevOps practices (monitoring, alerting, incident management, change/release management). Experience creating service documentation such as runbooks, support models, SLAs/OLAs, and operational dashboards. ITIL Foundation (or equivalent practical experience in service management and continuous improvement). Previous experience with batch data processing systems. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Analyst, Data Operations

Software Test Analyst - Security Cleared Location: Cheltenham (Hybrid Working) Salary: Up to £60K + benefits Security Clearance: SC Cleared (MOD DV Preferred) To Apply, email: The Opportunity We are seeking a methodical and results-driven Software Test Analyst to support the delivery of high-quality software solutions within a secure and collaborative environment. This role offers the opportunity to work closely with development and validation teams, ensuring that products meet functional, technical, and user requirements prior to release. This is an excellent opportunity for someone with a strong analytical mindset, a passion for quality, and a keen eye for detail who enjoys identifying issues and driving continuous improvement. Key Responsibilities Identify products and components to be assessed within the software review process Define appropriate test strategies, including test cases and supporting test data Execute diagnostic, system, and integration testing Document and manage test results across each test cycle, identifying and tracking defects Liaise closely with software development teams to resolve issues efficiently Present findings and technical assessments to relevant stakeholders Coordinate with development and validation teams to ensure effective communication Identify and eliminate redundant functions and components Maintain awareness of user needs, business applications, and industry standards Ensure adherence to recognised testing standards and protocols Skills & Experience Degree in Computer Science, IT or equivalent experience; ISTQB qualification desirable Minimum 2 years' experience in a Test Analyst or similar software testing role Experience working with computer software and coding environments Strong understanding of software development lifecycles Knowledge of test techniques and programming concepts Excellent analytical, diagnostic, and problem-solving skills Strong planning and organisational skills with exceptional attention to detail Ability to produce clear, articulate technical reports Experience working within project teams and meeting deadlines Additional Information Hybrid working model with a preference for team collaboration onsite in Cheltenham Occasional UK travel may be required for meetings, training, or customer engagements Candidates must hold active SC Clearance; MOD DV clearance is strongly preferred

Senior Guidewire Developer. Full time, Mon - Fri 37.5 hours per week. Flexibility, bonus scheme and many more fantastic benefits! Join the Applications team driving the Guidewire Cloud rollout across Europe. You'll design, develop, and maintain legacy systems using Guidewire and other technologies, delivering high-quality solutions within a cross-functional team. This role requires strong technical and problem-solving skills, with a focus on supporting Guidewire Policy, Billing, Digital, and related apps. You'll also mentor support teams and collaborate with Business Owners, Analysts, Testers, and the Tech Lead to deliver on strategic goals. CHALLENGED NOW AND-EXPERT NEXT. Lead Technical Strategy & Architecture Provide end-to-end technical leadership on the Guidewire platform, aligning architecture with enterprise IT strategy. Advocate for scalable, maintainable solutions that minimise custom development and maximise reuse of core capabilities. Stakeholder Influence & Governance Serve as a trusted technical advisor to business and IT, guiding decisions to maintain platform integrity and align with strategy. Promote configuration over customisation to reduce technical debt and speed up delivery. Advanced Solution Design & Development Design and build high-performance Guidewire components (PolicyCentre, BillingCentre, ClaimCentre) for longevity and extensibility. Lead by example with hands-on development of key modules and integrations. Deployment Oversight & Lifecycle Management Own the deployment strategy for Guidewire features, ensuring smooth integration across environments. Monitor system health and address performance, scalability, and reliability issues proactively. Requirements Consolidation & Platform Optimisation Work with business analysts and product owners to gather requirements and design robust, platform-aligned solutions that support future needs and long-term agility. Agile Leadership & Engineering Excellence Promote Agile practices and modern engineering across teams. Mentor developers in clean code, TDD, CI/CD, and DevOps to build a high-performing delivery culture. Quality Assurance & Technical Standards Establish and enforce coding standards, design patterns, and architecture principles. Lead code reviews and audits to uphold best practices and ensure high software quality. Innovation & Continuous Improvement Keep up with Guidewire updates, industry trends, and emerging tech. Drive innovation and continuous improvement to foster a culture of technical excellence. Essential Extensive commercial software development experience Deep expertise in Guidewire InsuranceSuite v10 (ClaimCentre, PolicyCentre, BillingCentre) configuration and customisation Experience with Guidewire Cloud migration Strong understanding of general insurance and claims processes Proven integration experience with downstream systems, including finance, payment gateways, telephony, and document management Skilled in integrating third-party data feeds into cloud platforms Experience migrating data from legacy systems to Guidewire Ability to produce clear high- and low-level design documentation Experience reconciling data between Guidewire and enterprise data warehouses Strong communication skills for working with business and technical teams Comfortable engaging directly with customers and stakeholders Familiarity with full SDLC Guidewire ACE certification Experience in Agile environments (Scrum, SAFe) Flexible and adaptable in dynamic environments Languages & Technologies GOSU, Java, XML (XSD, XPath), PCF, SQL, REST and SOAP web services Tools & Platforms Bitbucket (or similar), Jenkins or TeamCity (CI/CD), Linux CLI Desirable Skills/knowledge/experience: (As applicable) Python (tooling, reconciliation scripts) Experience with internal triage and reconciliation tools Docker, Kubernetes Monitoring tools (AppDynamics, Splunk) Cloud platforms (AWS, Azure), especially Guidewire Cloud Background in Insurance or Financial Services beyond core claims/policy Experience leading or mentoring developers or contributing to solution architecture Why Join Us? We're committed to your growth, providing the support to excel in your current role whilst offering opportunities to step into new challenges and drive your career forward. We value flexibility and understand that life happens. Whether it s attending a school play or waiting for a delivery, we support a healthy balance between home and work. Our culture is built on trust, choice, and mutual respect. We re committed to fostering a diverse, equitable, and inclusive environment embracing neurodiversity and ensuring everyone has the tools and support they need to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 28 Days annual leave with the option to buy/sell up to 5 days holiday 10% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance Health & Wellbeing: Get money back on health expenses (optical, dental, physio), free flu jab vouchers, 24/7 virtual GP access, an employee assistance programme, and enhanced family-friendly policies including a £200 baby bonus. Financial & Lifestyle Benefits: Enjoy £250 towards driving lessons , an interest-free season ticket loan , cycle-to-work discounts, Wagestream for financial flexibility , and pension advice to support your retirement planning. Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.

Our client, a well-established and growing family-run business based in Peterborough, is seeking a skilled and versatile IT Support Analyst to join their dedicated team. This is a fantastic opportunity for someone looking to take on a hands-on role within a supportive and progressive environment. This role is offered on a full time permanent basis, working Monday to Friday 8.45am - 5.15pm. Key Responsibilities As an IT Support Analyst, your daily responsibilities will include: Installation and maintenance of computer hardware, software, and peripherals Troubleshooting and resolving networking issues Managing system updates, data backups, and restores Ensuring all computer hardware is operating efficiently Verifying correct software licensing across all systems Maintaining functionality and updates of company websites Supporting and contributing to IT-related projects Skills & Experience Required for IT Support Analyst To be successful in this role, you will need: Proven experience in a similar IT or Network Engineering role Strong troubleshooting skills and technical knowledge Ability to work independently as well as part of a team Excellent communication and problem-solving abilities Benefits Package In return, you will receive a competitive salary of up to £35,000 and a comprehensive benefits package, including: 31 days holiday (including public holidays) Pension contribution Free on-site parking Employee rewards schemes Cash benefits linked to life cover Ongoing commitment to Learning and Development Attendance bonus Complimentary tea and coffee How to Apply Please submit your CV to be considered. Interviews will be scheduled as applications are reviewed. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying, your details will be registered with us, and your data may be added to our database in accordance with our Privacy Policy, which can be found on our website.

Job title: Business Analyst Location : Edinburgh (Hybrid - Office twice a week) Contract Length : 18 - 24 months Daily Rate : 475.00 (Umbrella) Rate: 475 per day (Umbrella) or a PAYE salary of 63,000 per annum + 5% annual bonus Are you passionate about optimising customer experiences? Do you thrive in collaborative environments where your insights can make a real difference? If so, we want to hear from you! Our client is seeking a dynamic Customer Journey Manager to join their team and elevate their platform experience to new heights. Role Overview : As a Customer Journey Manager within the Intermediary Platform Savings Lab, you will play a pivotal role in analysing and optimizing the end-to-end journeys on our client's platform. Your primary focus will be on enhancing the experience for operational colleagues, while also positively impacting advisors and clients. You'll collaborate with a diverse team of Product, Engineering, Technology and Operations experts to ensure every user interaction is seamless and exceeds expectations. Key Responsibilities : Journey Mapping & Design : Create comprehensive as-is and to-be journey maps to support in-flight releases. Collaborate with Product and Technical Application Specialists to ensure designs reflect the intended user experience. Work with UI/UX colleagues to develop an omni-channel view of key customer journeys. User Understanding & Insight : Utilise qualitative and quantitative insights to identify opportunities for improvement. Integrate insights from various data sources to provide a holistic view of customer journeys. Journey Optimization & Continuous Improvement : Identify and prioritise key customer journeys for analysis. Design and promote improvement initiatives based on customer and operational impact. Continuously assess journey performance from both customer and business perspectives. Key Skills & Capabilities : Core Skills : Strong user-centric mindset with the ability to represent customer needs in complex environments. Proven experience in journey mapping and service design across multiple channels and systems. Excellent analytical skills to synthesize insights from data, research, and stakeholder feedback. Outstanding stakeholder management and influencing skills across diverse teams. Delivery & Ways of Working : Experience working in agile, product, or change delivery teams. Ability to support prioritization and decision-making using customer impact and evidence. Comfortable facilitating workshops, ceremonies, and alignment sessions. Why Join Us? Impact: Your work will directly enhance customer and operational experiences. Collaboration: Work alongside talented colleagues in a supportive and innovative environment. Growth: This is a fantastic opportunity to develop your skills and advance your career in customer journey optimisation. If you're excited about this opportunity and believe you have what it takes to make a significant impact, we would love to hear from you! Apply today and take the next step in your professional journey. We can't wait to see how you'll shape our client's customer experience! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Do you have experience of managing applications and interfaces? Do you have experience of managing Microsoft 365 applications with strong SharePoint skills? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Systems to manage the ongoing operation, efficiencies, implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme. The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation's application estate and any associated integration. You will act as product owner and manage the application roadmap, continuous improvement and upgrades, whilst promoting usability, adoption and value. Further day-to-day activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training. Essential Experience working in a Business Systems Manager, Applications Manager, Applications Team Lead, Senior Applications Analyst capacity. Strong experience of application lifecycle management across an estate of SaaS and hybrid applications. Strong Microsoft 365 applications and services experience in an organisational setting. Hands on experience managing SharePoint Online. Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Project Management/Lead experience. Experience working on projects to install or upgrade commercial SaaS software applications (implementation/upgrade, build, configuration, UAT/testing, UX, training, support) and on service improvements. Mentoring or Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience implementing or operating Microsoft Purview capabilities. Azure Power Apps As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an impressive benefits package that includes a strong contributory pension, healthcare flexible working, generous leave entitlement and professional development. The role is offered on a hybrid basis with two days per week in the office in the Northwest, with the rest of the time working from home. If this role describes you, then please apply without delay for the opportunity to continue your career with a driven yet friendly organisation embarking on a period of system enhancements designed to provide a better service to customers. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.

Job Title: Director of Management Reporting Planning & Analysis, Education Location: London - Hybrid working model Applications Deadline: 31 st May About Springer Nature Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit About The Brand Macmillan Education provides world-class content in the most relevant, engaging and flexible formats to support students, teachers and institutions in lifelong learning. Visit and About the Role The Director of Management Reporting, Planning & Analysis (MRPA) leads all financial reporting, planning, forecasting, and performance analysis activities across the Education division. You will improve financial insight, strengthen reporting quality, and support strategic and commercial decision making at divisional and regional levels. You will also act as a key partner to SN Group Finance and senior business leaders within the Education division. The position is offered on a full-time permanent basis. It is based in our London office on a hybrid working model. Role responsibilities: Manage a central team of MRPA (Senior-)Managers and Analysts to support above activities Lead all management reporting, driving continuous improvement in quality, timeliness and consistency Partner closely with regional finance teams to develop a deep understanding of local markets and regularly review regional balance sheets Develop and enhance metrics and KPIs to monitor business performance Lead monthly regional Business Review Meetings, delivering clear insight and analysis Prepare performance commentary to support quarterly external reporting Manage all planning and forecasting cycles for the Education division Prepare divisional budget and forecast presentations for senior leadership Own the divisional mid term planning model used to support company strategy cycle Apply a strategic planning approach to identify opportunities to improve cost efficiency, operational performance, and growth Work closely with and deputise for the VP Finance Education Provide financial and commercial support to divisional Managing Directors on business cases, new initiatives and new business streams. Regularly review regional balance sheets alongside regional FDs, ensuring WC outlook is updated and accurate. Lead risk assessment activities across the Education division, working with cross functional teams to identify key risks and areas of exposure Develop and implement effective risk mitigation actions Oversee government business reporting Explore and leverage emerging technologies, including AI and advanced analytics, to improve forecasting accuracy, scenario planning, and decision support Experience, Skills & Qualifications: Essential Qualified accountant (ACA/ACMA/ACCA/CIMA or equivalent) with proven post qualification finance experience in a complex international organisation Operational finance experience gained through close support of a business unit, alongside experience working in or with a Group planning function. Experienced in using and developing financial planning systems (e.g., Hyperion, Anaplan) with a genuine interest in systems improvement. Skilled in producing high quality management and Board level presentations. Commercially focused finance leader with a strong understanding of business economics and commercial strategy. Excellent financial analysis and data interpretation skills, including evaluation of new opportunities and assessment of operational performance. Self starter with a positive attitude, strong motivation, and a collaborative, confident and highly diligent in approach. Able to operate both strategically and hands on, with the ability to step into detail when required. Strong relationship builder and communicator who adapts communication style to different audiences and situations Proven track record of improving processes, adding value, and influencing stakeholders. Able to manage complex issues and multiple projects at the same time, working to tight deadlines. Strong technical accounting knowledge, with a commitment to good controls, structured processes, training, and best practice finance standards. Excellent PowerPoint skills, with the ability to present financial information clearly. Desirable Experience from the media sector (e.g., publishing, video, gaming or music) would be a bonus. Experience in M&A processes is an advantage. To apply, please submit a CV. At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here For more information about career opportunities in Springer Nature please visit

Award-winning and bold innovation. Modern Tech-Stack. Impacting the future. Technical Lead - Artificial Intelligence £70,000 - £77,000 plus benefits Reports to: Head of Engineering Grade: P3 (MP) Directorate : Chief Operating Office Contract : 2 year fixed-term contract Hours: Full time 35 hours per week Location: Stratford, London , high flexibility. We know great work doesn't happen in just one place or one way. This role is designed to be highly flexible, with the opportunity to work largely remotely, alongside occasional time in our offices for collaboration when it adds the most value. Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 31 May 2026, 23:55. Note we are shortlisting on an ongoing basis - please do not delay applying for the role. How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the application questions and work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 3 stage interview process consisting of a screening call, role-based competency interview and technical task. At Cancer Research UK, we exist to beat cancer. At Cancer Research UK, we are a community of professionals with purpose. Every day, we push boundaries to beat cancer-yet we know we must go. Technical Lead - Artificial Intelligence At Cancer Research UK, we're harnessing the power of Artificial Intelligence to help beat cancer. From Generative and Agentic AI to machine learning, AI is becoming a transformative capability across our organisation - helping us work smarter, accelerate scientific discovery, and create more personalised and meaningful experiences for our supporters. This is a chance to take on a highly flexible Technical Lead role where you can apply your deep technical expertise to purposeful work, while enjoying the autonomy to work largely remotely and shape solutions that genuinely matter. About the role As a Technical Lead, you'll play a critical role in turning ambitious AI opportunities into high quality, scalable technology solutions. You'll work across the full lifecycle - from early stage ideas and proof of concepts through to production ready systems that are embedded into the organisation. You'll be accountable for technical quality and delivery, working in a highly matrixed environment alongside internal product teams and trusted external partners. Technology agnostic and adaptable, you'll help shape problem statements, align solution designs to our AI vision, and guide teams through complex technical decisions. This is a hands on leadership role that offers variety, influence, and the opportunity to help define how engineering practices evolve in the age of AI - all while supporting a mission that saves lives. What will I be doing? Act as Technical Lead for key AI initiatives at different stages - from emerging ideas and proofs of concept through to solutions ready to scale and operationalise Assess technical complexity, feasibility, and effort, helping teams make informed delivery decisions Identify where foundational changes to platforms or infrastructure are needed to unlock AI capabilities Work with Product Managers and colleagues to assess when and how to partner with external suppliers Collaborate closely with Product and Project Managers, Architects, UX and Service Designers, and Business Analysts to understand user needs and iteratively design effective solutions Provide technical assurance and constructive challenge for external technology partners Validate high level designs and support smooth transitions from design into delivery Produce low level designs, technical work plans, and documentation in line with delivery standards Proactively surface technical risks, issues, and dependencies to initiative leads Contribute significantly to testing strategies and plans to ensure solutions are robust, secure, and reliable What are we looking for? We're looking for someone who brings both strong technical leadership and a genuine interest in how AI can create real world value. You'll have: Experience delivering Commercial Off the Shelf (COTS) and Software as a Service (SaaS) solutions, from procurement through to live operation Recent, hands on experience writing clean, maintainable, and well tested code using proven design patterns The curiosity and adaptability to learn new languages, frameworks, and tools Deep technical expertise and the confidence to tackle complex problems independently A strong interest in AI and innovation, with the ability to role model how modern engineering practices can evolve to deliver greater impact Experience working across a range of domains, with the ability to context switch as priorities change Proven experience running critical services in production and designing scalable, secure, and highly available systems Experience acting as a technical lead: defining solutions from scratch, shaping technical direction, and reviewing the work of other engineers Knowledge of modern software delivery approaches (e.g. Scrum, Kanban), with some understanding of spec driven development Excellent communication skills, enabling you to explain complex ideas clearly and influence both technical and non technical stakeholders Comfort working in complex environments with multiple priorities, and the resilience to adapt to continual change Highly desirable to have experience implementing bespoke data, machine learning or AI solutions from pilot through to operationalisation. Ideally hold a professional certification (e.g. cloud architect) in at least one major cloud data platform (e.g. GCP, Azure, AWS, Snowflake, Databricks) and will, ideally, be an active participant in that cloud's community. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. You'll help make breakthroughs possible-not just in laboratories, but in parliaments, communities and homes across the UK. Together, we're building a future where everybody lives longer, better lives free from the fear of cancer. Ready to use your voice to help save lives? We'd love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Internal applicants' eligibility criteria Internal candidates should ideally have completed their 6-month 'getting started' period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview. All internal candidates applying for a secondment, must have: completed their getting started period discussed their intention to apply and gained approval to apply with their line manager been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment) If you do not confirm that you meet these requirements, we will not be able to progress your application. Additional information For more information about working with us please visit our website or contact us at . For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.

We are looking for experienced Oracle Support Analysts with a strong background across Oracle Cloud and Oracle E-Business Suite (EBS) environments to support and maintain critical enterprise systems across Finance, HCM and Payroll functions. These roles suit functional analysts who understand Oracle systems inside out and are comfortable supporting users, maintaining configurations, troubleshooting issues and helping ensure the smooth day-to-day running of the Oracle environment. The successful candidates will have broad Oracle module knowledge across either Finance, HCM or Payroll, alongside solid systems support experience and the ability to work closely with users, technical teams and third-party partners. Key Responsibilities Provide day-to-day support across Oracle Cloud and EBS applications Support users with system issues, troubleshooting and query resolution Create and maintain user accounts, responsibilities, access and security profiles Carry out system configuration, set-ups and ongoing maintenance activities Support functional changes, enhancements and system improvements Assist with testing, patching, upgrades and release activities Monitor system performance and investigate support issues Work closely with business users to understand requirements and provide functional guidance Support integrations, data validation and data quality activities Write and run basic SQL queries for investigation and support purposes Maintain system documentation and support processes Liaise with technical teams, vendors and support partners where required Required Experience Strong experience supporting Oracle Cloud and Oracle E-Business Suite (EBS) Broad functional knowledge across Oracle Financials, HCM and/or Payroll modules Experience within an Oracle Application Support, Functional Analyst or ERP Support role Strong understanding of Oracle system navigation, configuration and user support Experience managing user access, responsibilities and security set-up Ability to troubleshoot functional and systems issues across Oracle environments Good understanding of Oracle support processes and system maintenance Basic to intermediate SQL knowledge for support and investigation activities Strong stakeholder and end-user communication skills Experience working within complex enterprise environments

We re looking for a tech-savvy person to join our office team and help shape how a growing London company uses technology day-to-day. This is a hands-on role where you ll learn fast, get involved in everything from AI to software development, and grow with the company. Cleaning Express is one of London s most trusted cleaning companies. We ve completed over 500,000 cleans, serve thousands of customers, and we re investing in the technology behind the operation. Your attitude, curiosity and communication skills matter far more than years of experience. What you ll do: IT Support First point of contact for office tech issues, PC maintenance, setting up new starters, and managing our external IT support provider. Software Development Getting involved in live software projects: brainstorming ideas, discussing implementation with Developers, testing new features, helping shape product roadmaps, and contributing to a future website rebuild. AI and Automation Spotting tasks that could be automated, building and testing AI tools that connect our internal systems, and training the team on how to use AI effectively. Data and Reporting Helping management with one-off analysis requests such as profitability reviews, pricing and operational metrics. Subscriptions and Licences Keeping a register of all our software, flagging anything unused. Cleaning Innovation Researching new cleaning equipment and products, running trials with our teams. Office Admin Ordering supplies, maintaining the coffee machines, organising Friday lunch. What we re looking for: Fluent English and Russian (written and spoken). You ll use both daily. Genuine enthusiasm for technology, AI and automation. Basic IT troubleshooting skills (Windows, Microsoft 365, common office hardware). Confident user of AI tools such as Claude, Perplexity or ChatGPT. Self-motivated, curious, and a fast learner. Familiarity with Power BI or Looker Studio is a plus, not a must. What we offer: £30,000 to £36,000 depending on experience and aptitude. 28 days holiday. Stakeholder pension, private health insurance and health cash plan. A genuine path to grow into a senior technology role as the company scales. A friendly, multilingual office team with free fruit, drinks and regular team events. Full training provided. We want someone who can grow with us. The Basics Hours: Monday to Friday, 9am to 5:30pm (37.5 hrs/week) Location: Office based Woolwich Arsenal, SE18 6PF Start date: June 2026 (to be confirmed) Probation: 6 months Note: This is a fully office-based role. Applications from candidates seeking hybrid or remote working will not be considered. About Cleaning Express Award-winning London cleaning company, founded in 2015. Corporate member of the British Institute of Cleaning Science, Living Wage Employer, Royal Greenwich Business Awards winner 2022, and rated in the top three cleaning companies in London by ThreeBestRated. Similar Roles: IT Support Co-ordinator; IT Administrator; Technology Co-ordinator; IT and Office Co-ordinator; IT Operations Assistant; Systems Co-ordinator; IT Support Analyst; Office Technology Co-ordinator; Graduate IT Role; IT and AI Co-ordinator

Operations Manager - Internal Systems & Data Manchester Hybrid (3/2 after probation) Salary: 45,000 - 60,000 (DOE) Due to continued growth and expansion, an exciting opportunity has arisen for an experienced Operations Manager to join a forward-thinking professional services firm. This is a senior operational role sitting at the intersection of technology, data, legal operations and business process. You will play a key role in driving data-led decision making, system performance and operational efficiency across the business. You will lead both data-focused specialists and broader operational support functions, ensuring the business has the structure, systems and insight needed to operate effectively and scale. Key Responsibilities Own and manage the firm's operational data infrastructure, ensuring accuracy, consistency and accessibility across systems Lead the development and governance of management information (MI), providing actionable insight to senior stakeholders Oversee the data analytics function, including dashboards and reporting tools (Power BI, SQL-based reporting) Identify and deliver improvements to reporting suites in collaboration with key stakeholders Manage and support wider Operations team members, ensuring effective operational support across the business Work closely with Compliance and Risk teams to align processes with regulatory requirements (SRA, GDPR) Collaborate with Development, Business Analysts and Project Managers to ensure a joined-up systems approach Partner with Marketing and Communications to track and optimise new business performance and reporting Lead or support projects including systems migrations, reporting transformation and process improvements Maintain clear and up-to-date process documentation Monitor operational risks and escalate issues with recommendations Support the firm's AI and data strategy, including identifying use cases and improvements Work collaboratively across group businesses to ensure effective systems and data alignment Undertake ad hoc duties as required Person Specification Experience in a senior operations role, ideally within legal or professional services Strong background in data management, MI reporting and business intelligence tools (Power BI, Tableau or similar) Good working knowledge of SQL and relational databases Experience using case management systems or CRM platforms Experience delivering cross-functional projects with multiple stakeholders Experience managing teams within an operational environment Strong commercial awareness and understanding of how operations impact performance Highly analytical with the ability to turn data into clear business insights Comfortable working in a fast-paced, evolving environment Excellent communication and stakeholder management skills Exposure to AI or automation tools is beneficial Understanding of data security and governance principles Salary & Benefits 45,000 - 60,000 depending on experience Monday-Thursday: 8:30am - 5:30pm Friday: 8:30am - 5:00pm Hybrid working (3 days office / 2 from home after probation) 23 days holiday plus additional benefits including: Holiday buy-back scheme Birthday day off (after 2 years) Private medical insurance (after 2 years) Death in service Enhanced maternity leave Social events and wellbeing initiatives Employee Assistance Programme, free fruit and annual flu jab We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.