Criminal Defence Paralegal (Police Station Accredited Representative) London (Waterloo) 30,000 - 40,000 + Benefits An established and highly respected criminal defence practice is seeking a Criminal Defence Paralegal to join its specialist team based in Central London. This is an excellent opportunity for a Police Station Accredited Representative looking to develop their career within a leading criminal defence practice renowned for handling serious and complex cases. The successful candidate will gain exposure to a broad range of matters, from everyday criminal defence work through to serious violence, organised crime, fraud, sexual offences and high-profile Crown Court litigation. The firm has built a longstanding reputation for providing exceptional criminal defence representation and is committed to investing in the development of its staff. This role offers genuine progression opportunities, high levels of responsibility and regular client contact from day one. The Criminal Defence Paralegal's Role The successful Criminal Defence Paralegal will support solicitors and advocates on a varied caseload whilst also attending police stations independently as an Accredited Representative. Responsibilities will include: Attending police stations and advising clients under caution as an Accredited Representative Providing out-of-hours and evening police station cover on a rota basis Taking instructions from clients and advising on criminal investigations Managing criminal defence files and maintaining accurate case records Preparing legal documents, briefs to counsel and client correspondence Reviewing disclosure, witness statements, CCTV, interview recordings and evidential material Assisting with the preparation of Magistrates' Court and Crown Court matters Attending hearings, conferences and client meetings where required Liaising with clients, counsel, police officers, courts, prisons and external agencies Conducting legal research and preparing case summaries Supporting solicitors on serious and complex criminal matters Monitoring deadlines and ensuring compliance with procedural requirements The Criminal Defence Paralegal Police Station Accredited Representative status is essential Previous experience within criminal defence Ability to attend police stations throughout London, including evening and out-of-hours work Strong working knowledge of criminal law and procedure Excellent client care and communication skills Experience handling legally aided criminal matters Organised and able to manage competing priorities effectively Professional, resilient and able to perform under pressure Strong drafting, file management and case preparation skills Full UK driving licence would be advantageous but is not essential In Return? 30,000 - 40,000 salary depending on experience Additional remuneration for police station attendance and out-of-hours work Exposure to complex and high-profile criminal defence matters Structured training and professional development Ongoing supervision and mentoring from experienced criminal defence lawyers Clear progression opportunities Pension scheme Generous annual leave entitlement Supportive and collaborative working environment Modern Central London office location This is an excellent opportunity for a Police Station Accredited Criminal Defence Paralegal seeking meaningful responsibility, quality work and long-term career progression within a highly regarded criminal defence practice.
Jun 24, 2026
Full time
Criminal Defence Paralegal (Police Station Accredited Representative) London (Waterloo) 30,000 - 40,000 + Benefits An established and highly respected criminal defence practice is seeking a Criminal Defence Paralegal to join its specialist team based in Central London. This is an excellent opportunity for a Police Station Accredited Representative looking to develop their career within a leading criminal defence practice renowned for handling serious and complex cases. The successful candidate will gain exposure to a broad range of matters, from everyday criminal defence work through to serious violence, organised crime, fraud, sexual offences and high-profile Crown Court litigation. The firm has built a longstanding reputation for providing exceptional criminal defence representation and is committed to investing in the development of its staff. This role offers genuine progression opportunities, high levels of responsibility and regular client contact from day one. The Criminal Defence Paralegal's Role The successful Criminal Defence Paralegal will support solicitors and advocates on a varied caseload whilst also attending police stations independently as an Accredited Representative. Responsibilities will include: Attending police stations and advising clients under caution as an Accredited Representative Providing out-of-hours and evening police station cover on a rota basis Taking instructions from clients and advising on criminal investigations Managing criminal defence files and maintaining accurate case records Preparing legal documents, briefs to counsel and client correspondence Reviewing disclosure, witness statements, CCTV, interview recordings and evidential material Assisting with the preparation of Magistrates' Court and Crown Court matters Attending hearings, conferences and client meetings where required Liaising with clients, counsel, police officers, courts, prisons and external agencies Conducting legal research and preparing case summaries Supporting solicitors on serious and complex criminal matters Monitoring deadlines and ensuring compliance with procedural requirements The Criminal Defence Paralegal Police Station Accredited Representative status is essential Previous experience within criminal defence Ability to attend police stations throughout London, including evening and out-of-hours work Strong working knowledge of criminal law and procedure Excellent client care and communication skills Experience handling legally aided criminal matters Organised and able to manage competing priorities effectively Professional, resilient and able to perform under pressure Strong drafting, file management and case preparation skills Full UK driving licence would be advantageous but is not essential In Return? 30,000 - 40,000 salary depending on experience Additional remuneration for police station attendance and out-of-hours work Exposure to complex and high-profile criminal defence matters Structured training and professional development Ongoing supervision and mentoring from experienced criminal defence lawyers Clear progression opportunities Pension scheme Generous annual leave entitlement Supportive and collaborative working environment Modern Central London office location This is an excellent opportunity for a Police Station Accredited Criminal Defence Paralegal seeking meaningful responsibility, quality work and long-term career progression within a highly regarded criminal defence practice.
DevOps Engineer SC cleared Permanent Flexible AWS Terraform SC Cleared At Peregrine, we re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent to place, now. The role: We are seeking an SC cleared DevOps Engineer to work as a forward deployed engineer, embedded within the Cyber Capability Unit. The role will support the design, build and deployment of AI powered solutions that strengthen cyber security and fraud prevention capabilities. You will work closely with engineers, product owners and stakeholders to understand operational needs, develop prototypes and deploy secure, reliable solutions within approved platforms and environments. This role directly supports the Cyber Resilience Centre s mission and contributes to the wider security strategy by delivering practical, governed AI solutions that provide measurable operational value. Responsibilities: Cloud and Platform Integration Design and deploy solutions in AWS cloud environments Use infrastructure as code to ensure repeatable and compliant deployments Ensure all solutions meet organisational governance, security and compliance standards CI/CD and Automation Configure, manage and maintain GitLab CI pipelines Automate testing, build and deployment of infrastructure, applications and services Promote best practice DevOps ways of working across environments Testing and Quality Implement unit, integration and performance testing for all components Ensure solutions are reliable, reproducible and stable across releases Support continuous improvement of testing practices Monitoring and Incident Response Implement observability and monitoring tooling Track system performance and detect anomalies Support incident response, troubleshooting and root cause analysis in live environments Collaboration and Delivery Work closely with engineers, analysts and stakeholders Translate requirements into working technical solutions Support deployment, handover and ongoing optimisation of delivered capabilities Skills & Experience: Active SC clearance Strong experience deploying and operating solutions in AWS Infrastructure as code using Terraform CI/CD pipeline development using GitLab CI Experience with monitoring, logging and alerting tools Understanding of secure DevOps practices in regulated environments Experience working with large data stores or big data platforms Desirable skills: Experience supporting AI or data driven platforms Knowledge of cyber security or fraud prevention domains Experience working within government or critical national infrastructure environments About Peregrine We build workforces that deliver tech and change programmes at leading UK organisations. By combining data science from Peregrine Intelligence, our industry-accredited Peregrine Academy, and market-leading attraction and diversity initiatives, we bridge capability gaps at all levels in public and private sector organisations. We work closely with our clients to understand their challenges and deliver flexible, long-term solutions that make a real difference. When you join Peregrine, you become part of a team that s focused on growth, both yours, our clients , and the sectors we support. You ll also get access to a full range of benefits alongside your salary. How Specialist Talent Works As a permanent employee at Peregrine, you ll be part of our Specialist Talent team. That means you ll work on-site or remotely with our clients, supporting them on complex, high-impact projects in Data, Digital and Business Transformation. You ll get the variety and challenge of consultancy work, with the stability and support of a permanent role. You re not a contractor - you re a valued member of our team, with access to all the same benefits, learning opportunities, and community. Find out more: peregrine.global or check out our LinkedIn page: peregrin e- resourcing
Jun 24, 2026
Full time
DevOps Engineer SC cleared Permanent Flexible AWS Terraform SC Cleared At Peregrine, we re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent to place, now. The role: We are seeking an SC cleared DevOps Engineer to work as a forward deployed engineer, embedded within the Cyber Capability Unit. The role will support the design, build and deployment of AI powered solutions that strengthen cyber security and fraud prevention capabilities. You will work closely with engineers, product owners and stakeholders to understand operational needs, develop prototypes and deploy secure, reliable solutions within approved platforms and environments. This role directly supports the Cyber Resilience Centre s mission and contributes to the wider security strategy by delivering practical, governed AI solutions that provide measurable operational value. Responsibilities: Cloud and Platform Integration Design and deploy solutions in AWS cloud environments Use infrastructure as code to ensure repeatable and compliant deployments Ensure all solutions meet organisational governance, security and compliance standards CI/CD and Automation Configure, manage and maintain GitLab CI pipelines Automate testing, build and deployment of infrastructure, applications and services Promote best practice DevOps ways of working across environments Testing and Quality Implement unit, integration and performance testing for all components Ensure solutions are reliable, reproducible and stable across releases Support continuous improvement of testing practices Monitoring and Incident Response Implement observability and monitoring tooling Track system performance and detect anomalies Support incident response, troubleshooting and root cause analysis in live environments Collaboration and Delivery Work closely with engineers, analysts and stakeholders Translate requirements into working technical solutions Support deployment, handover and ongoing optimisation of delivered capabilities Skills & Experience: Active SC clearance Strong experience deploying and operating solutions in AWS Infrastructure as code using Terraform CI/CD pipeline development using GitLab CI Experience with monitoring, logging and alerting tools Understanding of secure DevOps practices in regulated environments Experience working with large data stores or big data platforms Desirable skills: Experience supporting AI or data driven platforms Knowledge of cyber security or fraud prevention domains Experience working within government or critical national infrastructure environments About Peregrine We build workforces that deliver tech and change programmes at leading UK organisations. By combining data science from Peregrine Intelligence, our industry-accredited Peregrine Academy, and market-leading attraction and diversity initiatives, we bridge capability gaps at all levels in public and private sector organisations. We work closely with our clients to understand their challenges and deliver flexible, long-term solutions that make a real difference. When you join Peregrine, you become part of a team that s focused on growth, both yours, our clients , and the sectors we support. You ll also get access to a full range of benefits alongside your salary. How Specialist Talent Works As a permanent employee at Peregrine, you ll be part of our Specialist Talent team. That means you ll work on-site or remotely with our clients, supporting them on complex, high-impact projects in Data, Digital and Business Transformation. You ll get the variety and challenge of consultancy work, with the stability and support of a permanent role. You re not a contractor - you re a valued member of our team, with access to all the same benefits, learning opportunities, and community. Find out more: peregrine.global or check out our LinkedIn page: peregrin e- resourcing
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: UAT Analyst (Financial Crime / AML) Location: London HEX - Hybrid ( 2 - 3 days in office) Contract: 9 months with possible extension. Rate: 450 - 500 inside umbrella Overview This role sits within the Financial Crime function, with a strong emphasis on testing and system validation across sanctions and screening activities in EMEA. The successful candidate will play a critical role in User Acceptance Testing (UAT), system upgrades, and control validation , while maintaining a solid understanding of Financial Crime processes. This is a high-priority, business-critical role supporting a major system upgrade, requiring strong attention to detail, structured testing experience, and the ability to work at pace. Key Responsibilities Testing & Change Delivery (Primary Focus) Lead and execute User Acceptance Testing (UAT) for financial crime systems, ensuring all functionality is validated and documented accurately Work closely with team members to perform structured testing cycles , including test case creation, execution, and defect tracking Support large-scale system upgrades and implementations , including participation in go-live activities (potential weekend support required) Gain a detailed understanding of existing BAU processes, systems, and workflows to effectively design and execute testing scenarios Validate system outputs across transaction screening, customer screening, and fraud screening processes Ensure all testing outcomes are recorded in line with governance and audit standards Financial Crime & Screening (Supporting Focus) Conduct and support sanctions screening activity across EMEA , including transaction and customer screening Review and investigate system-generated alerts (e.g. Fircosoft) Ensure all items are processed within defined cut-off times and service levels Develop an understanding of financial crime regulations (AML, Sanctions, Fraud) and how they translate into system controls Support risk mitigation by identifying gaps or inconsistencies in screening logic or outputs Process & Risk Improvement Identify weaknesses in testing approaches, workflows, or screening processes and recommend improvements Provide feedback from testing cycles to enhance system performance and control effectiveness Support updates to procedures and documentation to reflect system or process changes Engage with stakeholders across technology, operations, and compliance to ensure aligned delivery Key Requirements Experience Strong experience in testing / UAT / system validation (essential - core focus of role) Working knowledge of Financial Crime / AML / Sanctions frameworks (supporting requirement, not specialist level) Experience within banking environments , ideally exposure to both small and large institutions Understanding of payments and transaction flows , including cut-off timings and processing cycles Familiarity with SWIFT messaging formats and how they relate to screening processes Systems & Tools Experience with Fircosoft (LexisNexis) - highly desirable Exposure to Actimize or similar financial crime platforms Comfortable working with screening and monitoring systems Skills & Competencies Strong attention to detail and analytical mindset Ability to plan, execute, and document testing effectively Good understanding of risk and control frameworks Strong communication skills, with the ability to engage across business and technology teams Ability to work in a fast-paced, high-priority environment with shifting deadlines Proactive, adaptable, and collaborative approach Additional Information Role supports EMEA coverage , including alignment to regional cut-off times May require flexibility around working hours , particularly during key delivery milestones High visibility role within the organisation due to the strategic importance of ongoing testing programmes Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 24, 2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: UAT Analyst (Financial Crime / AML) Location: London HEX - Hybrid ( 2 - 3 days in office) Contract: 9 months with possible extension. Rate: 450 - 500 inside umbrella Overview This role sits within the Financial Crime function, with a strong emphasis on testing and system validation across sanctions and screening activities in EMEA. The successful candidate will play a critical role in User Acceptance Testing (UAT), system upgrades, and control validation , while maintaining a solid understanding of Financial Crime processes. This is a high-priority, business-critical role supporting a major system upgrade, requiring strong attention to detail, structured testing experience, and the ability to work at pace. Key Responsibilities Testing & Change Delivery (Primary Focus) Lead and execute User Acceptance Testing (UAT) for financial crime systems, ensuring all functionality is validated and documented accurately Work closely with team members to perform structured testing cycles , including test case creation, execution, and defect tracking Support large-scale system upgrades and implementations , including participation in go-live activities (potential weekend support required) Gain a detailed understanding of existing BAU processes, systems, and workflows to effectively design and execute testing scenarios Validate system outputs across transaction screening, customer screening, and fraud screening processes Ensure all testing outcomes are recorded in line with governance and audit standards Financial Crime & Screening (Supporting Focus) Conduct and support sanctions screening activity across EMEA , including transaction and customer screening Review and investigate system-generated alerts (e.g. Fircosoft) Ensure all items are processed within defined cut-off times and service levels Develop an understanding of financial crime regulations (AML, Sanctions, Fraud) and how they translate into system controls Support risk mitigation by identifying gaps or inconsistencies in screening logic or outputs Process & Risk Improvement Identify weaknesses in testing approaches, workflows, or screening processes and recommend improvements Provide feedback from testing cycles to enhance system performance and control effectiveness Support updates to procedures and documentation to reflect system or process changes Engage with stakeholders across technology, operations, and compliance to ensure aligned delivery Key Requirements Experience Strong experience in testing / UAT / system validation (essential - core focus of role) Working knowledge of Financial Crime / AML / Sanctions frameworks (supporting requirement, not specialist level) Experience within banking environments , ideally exposure to both small and large institutions Understanding of payments and transaction flows , including cut-off timings and processing cycles Familiarity with SWIFT messaging formats and how they relate to screening processes Systems & Tools Experience with Fircosoft (LexisNexis) - highly desirable Exposure to Actimize or similar financial crime platforms Comfortable working with screening and monitoring systems Skills & Competencies Strong attention to detail and analytical mindset Ability to plan, execute, and document testing effectively Good understanding of risk and control frameworks Strong communication skills, with the ability to engage across business and technology teams Ability to work in a fast-paced, high-priority environment with shifting deadlines Proactive, adaptable, and collaborative approach Additional Information Role supports EMEA coverage , including alignment to regional cut-off times May require flexibility around working hours , particularly during key delivery milestones High visibility role within the organisation due to the strategic importance of ongoing testing programmes Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Financial Intelligence Administrator Location: Mid Kent Hours: Monday to Friday, Hybrid working - 9 month FTC Salary: £28,191 We are seeking a Financial Intelligence Administrator to join a leading business in Mid Kent on a Fixed Term Contract. In this role, you will support the Financial Intelligence Team by undertaking a broad range of KYC/AML and fraud prevention activities. This includes due diligence, transaction monitoring, fraud investigation, and payments screening. Duties Include: Conduct KYC and AML checks including screening and due diligence Review new accounts and identify risks or unusual activity Investigate fraud cases and maintain accurate records Liaise with customers and third parties to support investigations Verify customer identity documents in line with regulatory standards Perform transaction monitoring and escalate suspicious activity The successful candidate must have/be: Demonstrate knowledge in AML KYC or fraud investigations is an advantage Show knowledge of regulatory requirements and fraud risks is an advantage Display strong attention to detail and analytical thinking Use Microsoft Office tools confidently This role is being handled by Holly Ensoll & Chloe Wadhams, Business Support Consultants for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far
Jun 24, 2026
Contractor
Financial Intelligence Administrator Location: Mid Kent Hours: Monday to Friday, Hybrid working - 9 month FTC Salary: £28,191 We are seeking a Financial Intelligence Administrator to join a leading business in Mid Kent on a Fixed Term Contract. In this role, you will support the Financial Intelligence Team by undertaking a broad range of KYC/AML and fraud prevention activities. This includes due diligence, transaction monitoring, fraud investigation, and payments screening. Duties Include: Conduct KYC and AML checks including screening and due diligence Review new accounts and identify risks or unusual activity Investigate fraud cases and maintain accurate records Liaise with customers and third parties to support investigations Verify customer identity documents in line with regulatory standards Perform transaction monitoring and escalate suspicious activity The successful candidate must have/be: Demonstrate knowledge in AML KYC or fraud investigations is an advantage Show knowledge of regulatory requirements and fraud risks is an advantage Display strong attention to detail and analytical thinking Use Microsoft Office tools confidently This role is being handled by Holly Ensoll & Chloe Wadhams, Business Support Consultants for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far
Housing Officer x2 Location: South West Salary: £36,000 per annum Vacancy Type: Permanent, Full Time (37.5 hours per week) Closing Date: 14 th of July 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for two Housing Officers to cover the following patches in Dorset; x 1 Bournemouth, Christchurch and Poole; New Forest (BH1; BH2; BH4; BH5; BH6; BH7; BH8; BH9; BH10; BH23; BH25; SO40; SO41; SO43; SO45; SP6) x 1 Dorset (BH16; BH19; BH20; BH21; BH24; BH31; DT2; DT9; DT10; DT11; SP5; SP6) What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisation's customer promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover The Organisation The organisation is a leading housing provider. they manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.
Jun 24, 2026
Full time
Housing Officer x2 Location: South West Salary: £36,000 per annum Vacancy Type: Permanent, Full Time (37.5 hours per week) Closing Date: 14 th of July 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for two Housing Officers to cover the following patches in Dorset; x 1 Bournemouth, Christchurch and Poole; New Forest (BH1; BH2; BH4; BH5; BH6; BH7; BH8; BH9; BH10; BH23; BH25; SO40; SO41; SO43; SO45; SP6) x 1 Dorset (BH16; BH19; BH20; BH21; BH24; BH31; DT2; DT9; DT10; DT11; SP5; SP6) What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisation's customer promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover The Organisation The organisation is a leading housing provider. they manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.
Digital Assets & Financial Crime Lead Location: Twickenham (Fully Office Based) Contract Type: Fixed-Term Contract (2 Years) Reporting to: Corporate Investigations Manager About the Role We are seeking an experienced and analytical Digital Assets & Financial Crime Lead to join our Corporate Investigations team on a two-year fixed-term contract. This is a specialist role focused on cryptocurrency, digital assets, blockchain intelligence, and associated financial crime risks. You will act as the organisation's subject matter expert, providing high-quality analysis and insight to support due diligence enquiries, enhanced due diligence reviews, and corporate investigations. Working closely with investigative teams, you will translate complex blockchain and cryptocurrency findings into clear, defensible, and commercially relevant intelligence for clients. Alongside casework, you will play a key role in developing internal expertise through training, mentoring, guidance materials, and the ongoing development of crypto-related investigative capabilities and services. Key Responsibilities Act as the organisation's lead specialist for cryptocurrency, digital assets, blockchain intelligence, and related financial crime risks. Conduct and support cryptocurrency-related due diligence, enhanced due diligence, and corporate investigations. Identify and assess blockchain-related risk indicators, including wallet activity, sanctions exposure, fraud typologies, source of funds and source of wealth concerns, and high-risk associations. Produce clear, proportionate, and commercially focused analysis for client reports. Advise investigation teams on appropriate research methodologies, investigative approaches, and specialist tools. Monitor developments in cryptocurrency regulation, sanctions, blockchain analytics, digital asset markets, and emerging financial crime trends. Review and quality assure crypto-related findings to ensure accuracy, defensibility, and alignment with client requirements. Corporate Investigations & Due Diligence Deliver enhanced due diligence analysis covering corporate structures, beneficial ownership, reputational risks, sanctions exposure, litigation history, and governance integrity. Support corporate investigations by identifying red flags, evidential gaps, and risk-relevant findings. Contribute to robust, evidence-based client reporting and investigative outcomes. Capability Development & Training Develop internal guidance, typologies, best-practice resources, and investigative frameworks. Train and mentor colleagues on cryptocurrency fundamentals, blockchain tracing concepts, investigative techniques, and risk indicators. Create client-facing training materials and technical content for delivery by senior managers. Support the development of crypto-related services, methodologies, and client propositions. Manage specialist research accounts, subscriptions, and investigative resources used across the team. About You Strong practical knowledge of cryptocurrency, digital assets, blockchain intelligence, and associated financial crime risks. Experience conducting or supporting due diligence, enhanced due diligence, corporate investigations, intelligence analysis, or financial crime investigations. Ability to identify and assess crypto-related risk indicators, including sanctions exposure, fraud typologies, wallet activity, source of funds/source of wealth concerns, and high-risk links. Excellent analytical and investigative skills, with a methodical and evidence-based approach. Strong report-writing abilities, capable of translating complex technical findings into clear and commercially relevant insights. Experience advising colleagues and stakeholders on investigative approaches, research methods, and analytical tools. Confident communicator with the ability to train, mentor, and present to a variety of audiences. Highly organised, self-motivated, and capable of managing multiple priorities effectively. Demonstrable commitment to confidentiality, integrity, ethical research practices, and attention to detail. Desirable Skills & Experience Experience using blockchain analytics platforms, open-source intelligence (OSINT) tools, or specialist investigative systems. Experience developing investigative guidance, typologies, checklists, or best-practice frameworks. Experience creating and delivering training content for internal teams or external clients. Knowledge of emerging cryptocurrency regulation, sanctions developments, fraud trends, and digital asset market activity. Why Choose Ackerman Pierce? Ackerman Pierce calls upon over 15 years' worth of experience in recruiting directly into the Social Work Sector. We can offer a unique experience within recruitment where you have your own personal consultant, a DBS and Compliance service with a quick and easy registration process. We pride ourselves on a guaranteed weekly payment process. To discuss this vacancy further or any other opportunities, please contact Elise Revett or email in your updated CV to us at Ackerman Pierce.
Jun 24, 2026
Full time
Digital Assets & Financial Crime Lead Location: Twickenham (Fully Office Based) Contract Type: Fixed-Term Contract (2 Years) Reporting to: Corporate Investigations Manager About the Role We are seeking an experienced and analytical Digital Assets & Financial Crime Lead to join our Corporate Investigations team on a two-year fixed-term contract. This is a specialist role focused on cryptocurrency, digital assets, blockchain intelligence, and associated financial crime risks. You will act as the organisation's subject matter expert, providing high-quality analysis and insight to support due diligence enquiries, enhanced due diligence reviews, and corporate investigations. Working closely with investigative teams, you will translate complex blockchain and cryptocurrency findings into clear, defensible, and commercially relevant intelligence for clients. Alongside casework, you will play a key role in developing internal expertise through training, mentoring, guidance materials, and the ongoing development of crypto-related investigative capabilities and services. Key Responsibilities Act as the organisation's lead specialist for cryptocurrency, digital assets, blockchain intelligence, and related financial crime risks. Conduct and support cryptocurrency-related due diligence, enhanced due diligence, and corporate investigations. Identify and assess blockchain-related risk indicators, including wallet activity, sanctions exposure, fraud typologies, source of funds and source of wealth concerns, and high-risk associations. Produce clear, proportionate, and commercially focused analysis for client reports. Advise investigation teams on appropriate research methodologies, investigative approaches, and specialist tools. Monitor developments in cryptocurrency regulation, sanctions, blockchain analytics, digital asset markets, and emerging financial crime trends. Review and quality assure crypto-related findings to ensure accuracy, defensibility, and alignment with client requirements. Corporate Investigations & Due Diligence Deliver enhanced due diligence analysis covering corporate structures, beneficial ownership, reputational risks, sanctions exposure, litigation history, and governance integrity. Support corporate investigations by identifying red flags, evidential gaps, and risk-relevant findings. Contribute to robust, evidence-based client reporting and investigative outcomes. Capability Development & Training Develop internal guidance, typologies, best-practice resources, and investigative frameworks. Train and mentor colleagues on cryptocurrency fundamentals, blockchain tracing concepts, investigative techniques, and risk indicators. Create client-facing training materials and technical content for delivery by senior managers. Support the development of crypto-related services, methodologies, and client propositions. Manage specialist research accounts, subscriptions, and investigative resources used across the team. About You Strong practical knowledge of cryptocurrency, digital assets, blockchain intelligence, and associated financial crime risks. Experience conducting or supporting due diligence, enhanced due diligence, corporate investigations, intelligence analysis, or financial crime investigations. Ability to identify and assess crypto-related risk indicators, including sanctions exposure, fraud typologies, wallet activity, source of funds/source of wealth concerns, and high-risk links. Excellent analytical and investigative skills, with a methodical and evidence-based approach. Strong report-writing abilities, capable of translating complex technical findings into clear and commercially relevant insights. Experience advising colleagues and stakeholders on investigative approaches, research methods, and analytical tools. Confident communicator with the ability to train, mentor, and present to a variety of audiences. Highly organised, self-motivated, and capable of managing multiple priorities effectively. Demonstrable commitment to confidentiality, integrity, ethical research practices, and attention to detail. Desirable Skills & Experience Experience using blockchain analytics platforms, open-source intelligence (OSINT) tools, or specialist investigative systems. Experience developing investigative guidance, typologies, checklists, or best-practice frameworks. Experience creating and delivering training content for internal teams or external clients. Knowledge of emerging cryptocurrency regulation, sanctions developments, fraud trends, and digital asset market activity. Why Choose Ackerman Pierce? Ackerman Pierce calls upon over 15 years' worth of experience in recruiting directly into the Social Work Sector. We can offer a unique experience within recruitment where you have your own personal consultant, a DBS and Compliance service with a quick and easy registration process. We pride ourselves on a guaranteed weekly payment process. To discuss this vacancy further or any other opportunities, please contact Elise Revett or email in your updated CV to us at Ackerman Pierce.
Security Officer Location: Near Reading, Berkshire Rate of pay: 15 per hour plus overtime opportunities Shift pattern: 4 on / 4 off: 4 days (Apply online only , 4 off. 4 nights (Apply online only , 4 off. This is an opportunity to join a professional security team near Reading. The role will see you working a mix of days, nights & weekends on a rota basis. You will be a part of a skilled team providing a dedicated security service. If you are a customer focused security officer, please apply. Essential criteria: SIA license holder Due to the location, candidates should have their own transport Happy working a mixture of days, nights & weekends on a rota basis. Able to achieve vetting to BPSS and SC standards Duties to include: Meeting and greeting visitors and staff to the site Access / Egress security control Issuing visitor passes Regular site security officer patrols Front of house security duties Security Control room activities including the remote monitoring of alarm activations. You will respond to fire alarm activations, security incidents and emergencies. Provide friendly customer service to members of staff and visitors Carry out plant room and facilities checks when required. Complete security incident forms, notebook entries or Accident Report Forms as required. Ensure all Health & Safety policies are adhered to Work in conjunction with site Assignment Instructions Respond to emergency situations Other general security officer duties when required Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Security Management Security Guarding - Management & Operations Security Guarding - SIA licensed Security Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development HSEQ (Health, Safety, Environmental & Quality Assurance)
Jun 24, 2026
Full time
Security Officer Location: Near Reading, Berkshire Rate of pay: 15 per hour plus overtime opportunities Shift pattern: 4 on / 4 off: 4 days (Apply online only , 4 off. 4 nights (Apply online only , 4 off. This is an opportunity to join a professional security team near Reading. The role will see you working a mix of days, nights & weekends on a rota basis. You will be a part of a skilled team providing a dedicated security service. If you are a customer focused security officer, please apply. Essential criteria: SIA license holder Due to the location, candidates should have their own transport Happy working a mixture of days, nights & weekends on a rota basis. Able to achieve vetting to BPSS and SC standards Duties to include: Meeting and greeting visitors and staff to the site Access / Egress security control Issuing visitor passes Regular site security officer patrols Front of house security duties Security Control room activities including the remote monitoring of alarm activations. You will respond to fire alarm activations, security incidents and emergencies. Provide friendly customer service to members of staff and visitors Carry out plant room and facilities checks when required. Complete security incident forms, notebook entries or Accident Report Forms as required. Ensure all Health & Safety policies are adhered to Work in conjunction with site Assignment Instructions Respond to emergency situations Other general security officer duties when required Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Security Management Security Guarding - Management & Operations Security Guarding - SIA licensed Security Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development HSEQ (Health, Safety, Environmental & Quality Assurance)
CCTV Security Control Room Operator Location: Central London. Rate: 17.55 per hour (circa 38,329) plus overtime opportunities Shift pattern: PERM NIGHTS. 4 NIGHTS (Apply online only 4 OFF. A fantastic opportunity to join the security team at a prestigious 5 STAR environment in Central London has arisen. You will be based in their state-of-the-art control room overseeing a range of systems including CCTV, Access control, intruder detection and alarm systems. Applicants must be CCTV SIA licensed and hold either a DS or Guarding SIA License. You must have strong previous experience working in a busy control room environment ideally in a dynamic mixed-use environment. This is a great chance to work in a busy control room at a high-profile Central London location. Applicants should meet the following criteria: SIA CCTV license holder SIA Door Supervisor or Guarding license holder Happy to work perm nights: 4 NIGHTS (Apply online only 4 OFF. You must have strong security control room experience working in a dynamic multi-use environment. Responsibilities: Operation of security systems in a professional manner Monitoring CCTV systems Operation of access control systems Operation of fire safety systems Respond to emergency situations in a professional manner Liaise with emergency services when required Respond and remain vigilant to threats such as terrorism Produce written incident reports Manage crisis situations in a confident and calm manner Monitor and activate access control systems Respond to general queries Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - SIA licensed Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development
Jun 22, 2026
Full time
CCTV Security Control Room Operator Location: Central London. Rate: 17.55 per hour (circa 38,329) plus overtime opportunities Shift pattern: PERM NIGHTS. 4 NIGHTS (Apply online only 4 OFF. A fantastic opportunity to join the security team at a prestigious 5 STAR environment in Central London has arisen. You will be based in their state-of-the-art control room overseeing a range of systems including CCTV, Access control, intruder detection and alarm systems. Applicants must be CCTV SIA licensed and hold either a DS or Guarding SIA License. You must have strong previous experience working in a busy control room environment ideally in a dynamic mixed-use environment. This is a great chance to work in a busy control room at a high-profile Central London location. Applicants should meet the following criteria: SIA CCTV license holder SIA Door Supervisor or Guarding license holder Happy to work perm nights: 4 NIGHTS (Apply online only 4 OFF. You must have strong security control room experience working in a dynamic multi-use environment. Responsibilities: Operation of security systems in a professional manner Monitoring CCTV systems Operation of access control systems Operation of fire safety systems Respond to emergency situations in a professional manner Liaise with emergency services when required Respond and remain vigilant to threats such as terrorism Produce written incident reports Manage crisis situations in a confident and calm manner Monitor and activate access control systems Respond to general queries Momentum Security Recruitment Specialists Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - SIA licensed Officer & site personnel staff Retail Loss Prevention, Audit & Fraud Security Sales & Business Development
Housing Officer Location: South West Salary : £36,000 Vacancy Type: Full Time It matters. So they're bringing it closer to home. Their customers have told them they want the organisation to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for a Housing Officer to cover the following patches: Cirencester, Chipping Norton & Chippenham What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
Jun 22, 2026
Full time
Housing Officer Location: South West Salary : £36,000 Vacancy Type: Full Time It matters. So they're bringing it closer to home. Their customers have told them they want the organisation to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for a Housing Officer to cover the following patches: Cirencester, Chipping Norton & Chippenham What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
Housing Officer (North/West Yorkshire) Location: Yorkshire and the Humber Salary: £36,000 per annum Vacancy Type: Full time It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for a Housing Officer to cover the following patch in the Yorkshire area: x1 Leeds, North Yorkshire & Wakefield What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisation's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
Jun 22, 2026
Full time
Housing Officer (North/West Yorkshire) Location: Yorkshire and the Humber Salary: £36,000 per annum Vacancy Type: Full time It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for a Housing Officer to cover the following patch in the Yorkshire area: x1 Leeds, North Yorkshire & Wakefield What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisation's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
Service Care Legal are working with a well-established East London housing provider is seeking an experienced Housing Solicitor to join its legal team on an initial 3-month contract, with a strong possibility of the role becoming permanent. This is an excellent opportunity for a housing law specialist to play a key role within a growing organisation managing a substantial portfolio of affordable and private rented homes across London. ROLE: Housing Solicitor LOCATION: East London / hybrid RATE: 55-60ph umbrella / 53.28ph PAYE inc. holiday / 47.54ph PAYE exc. holiday pay CONTRACT: Initial 3 months (possibility of going permanent) The Role Manage a varied caseload of landlord and tenant matters including possession proceedings, anti-social behaviour, tenancy fraud, unlawful occupation, disrepair claims, succession disputes and leasehold matters. Provide practical legal advice to stakeholders across the organisation, drafting and reviewing tenancy agreements, legal documentation and correspondence. Represent the organisation in court proceedings, tribunals and hearings, including matters before the First-tier Tribunal (Property Chamber). Supervise a Paralegal and support the wider business with housing law queries and legal compliance. About You Qualified Solicitor with a current practising certificate and a minimum of 5 years' PQE in housing law. Strong experience acting for landlords across contentious housing, possession, disrepair and leasehold matters. Confident advocate with excellent drafting, negotiation and stakeholder management skills. Able to work autonomously, manage a busy caseload and provide commercially focused legal advice. If this role sounds like an opportunity of interest, please feel free to reach out to Lloyd Stanley on (phone number removed), or email (url removed). We also welcome referrals for this position, where a successful recommendation would be worth 200.
Jun 22, 2026
Contractor
Service Care Legal are working with a well-established East London housing provider is seeking an experienced Housing Solicitor to join its legal team on an initial 3-month contract, with a strong possibility of the role becoming permanent. This is an excellent opportunity for a housing law specialist to play a key role within a growing organisation managing a substantial portfolio of affordable and private rented homes across London. ROLE: Housing Solicitor LOCATION: East London / hybrid RATE: 55-60ph umbrella / 53.28ph PAYE inc. holiday / 47.54ph PAYE exc. holiday pay CONTRACT: Initial 3 months (possibility of going permanent) The Role Manage a varied caseload of landlord and tenant matters including possession proceedings, anti-social behaviour, tenancy fraud, unlawful occupation, disrepair claims, succession disputes and leasehold matters. Provide practical legal advice to stakeholders across the organisation, drafting and reviewing tenancy agreements, legal documentation and correspondence. Represent the organisation in court proceedings, tribunals and hearings, including matters before the First-tier Tribunal (Property Chamber). Supervise a Paralegal and support the wider business with housing law queries and legal compliance. About You Qualified Solicitor with a current practising certificate and a minimum of 5 years' PQE in housing law. Strong experience acting for landlords across contentious housing, possession, disrepair and leasehold matters. Confident advocate with excellent drafting, negotiation and stakeholder management skills. Able to work autonomously, manage a busy caseload and provide commercially focused legal advice. If this role sounds like an opportunity of interest, please feel free to reach out to Lloyd Stanley on (phone number removed), or email (url removed). We also welcome referrals for this position, where a successful recommendation would be worth 200.
ASB Officer Pay: 23.16 per hour PAYE Job Type: Temporary (2-3 months) Location: Wallington, Surrey We are currently recruiting for an experienced ASB Officer to join a housing provider on a short-term contract. This is a specialist role focusing on complex Anti-Social Behaviour (ASB) and tenancy enforcement cases. Please note: Proven experience as an ASB Officer is essential for this position. Day-to-Day Responsibilities Lead and manage complex ASB and tenancy enforcement cases from investigation through to resolution Prepare and present legal cases, including evidence gathering, witness statements, and court documentation Represent the organisation in court proceedings, acting as a professional witness when required Investigate and act on tenancy fraud and serious breaches of tenancy agreements Provide expert advice and guidance to housing teams on ASB case management Work closely with police, local authorities, and partner agencies to resolve cases effectively Ensure all enforcement activities comply with current legislation and best practice Support teams with training and knowledge sharing on ASB processes and procedures Required Skills & Experience Proven experience working as an ASB Officer (essential) Strong background managing complex ASB and housing enforcement cases Experience preparing and presenting cases in court Sound knowledge of tenancy law, ASB legislation, and enforcement procedures Excellent communication, negotiation, and stakeholder management skills Ability to work independently and manage a high-risk caseload Full driving licence and access to a vehicle highly desirable To apply for the ASB Officer position, please submit your CV for consideration
Jun 22, 2026
Seasonal
ASB Officer Pay: 23.16 per hour PAYE Job Type: Temporary (2-3 months) Location: Wallington, Surrey We are currently recruiting for an experienced ASB Officer to join a housing provider on a short-term contract. This is a specialist role focusing on complex Anti-Social Behaviour (ASB) and tenancy enforcement cases. Please note: Proven experience as an ASB Officer is essential for this position. Day-to-Day Responsibilities Lead and manage complex ASB and tenancy enforcement cases from investigation through to resolution Prepare and present legal cases, including evidence gathering, witness statements, and court documentation Represent the organisation in court proceedings, acting as a professional witness when required Investigate and act on tenancy fraud and serious breaches of tenancy agreements Provide expert advice and guidance to housing teams on ASB case management Work closely with police, local authorities, and partner agencies to resolve cases effectively Ensure all enforcement activities comply with current legislation and best practice Support teams with training and knowledge sharing on ASB processes and procedures Required Skills & Experience Proven experience working as an ASB Officer (essential) Strong background managing complex ASB and housing enforcement cases Experience preparing and presenting cases in court Sound knowledge of tenancy law, ASB legislation, and enforcement procedures Excellent communication, negotiation, and stakeholder management skills Ability to work independently and manage a high-risk caseload Full driving licence and access to a vehicle highly desirable To apply for the ASB Officer position, please submit your CV for consideration
Operational Risk Officer Permanent role Hybrid working Full-time £45,000- £50,000 + bonus Coventry Your new company Operational Risk Officer Permanent role Hybrid working Full-time £45,000- £50,000 + bonus Coventry We're working with a well-established financial services organisation looking to hire an Operational Risk Officer (Senior Specialist) to join their Risk Oversight function.This is a second line of defence role focused on strengthening operational risk frameworks, providing independent challenge to the business, and ensuring robust oversight of AML and Fraud risks. You'll play a key role in driving risk governance, improving control environments, and supporting senior stakeholders across the organisation. Your new role Provide independent oversight and challenge of operational risk across the business (2LoD) Participate in and review Risk & Control Self-Assessments (RCSAs) Deliver independent control testing in line with the annual testing plan Produce and present risk reports and insights to senior management and governance forums Track and challenge risk incidents, root cause analysis, and remediation actions Review and improve policies, procedures, and control frameworks Build strong relationships with key stakeholders across multiple business units Financial Crime Oversight (AML & Fraud) Provide second line oversight of AML and Fraud risk frameworks Challenge risk assessments, controls, and governance structures Review management information (MI) and key risk indicators (KRIs) to identify trends and emerging risks Support effective incident management and ensure timely action and resolution What you'll need to succeed 3-5+ years' experience in Operational Risk, Risk & Controls, or Governance within financial services Strong understanding of risk frameworks (RCSA, control testing, incident management) Exposure to AML and/or Fraud risk oversight is highly desirable Proven ability to challenge, influence, and engage stakeholders at all levels Excellent analytical, reporting, and communication skills Proactive, self-motivated, and comfortable working autonomously What you'll get in return Competitive salary of £45,000 - £50,000 Bonus scheme Hybrid working (2 days per week in the Coventry office) Pension scheme Company car scheme Private health cover Strong exposure to senior stakeholders and risk governance forums Opportunity to develop expertise across Operational Risk and Financial Crime What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 22, 2026
Full time
Operational Risk Officer Permanent role Hybrid working Full-time £45,000- £50,000 + bonus Coventry Your new company Operational Risk Officer Permanent role Hybrid working Full-time £45,000- £50,000 + bonus Coventry We're working with a well-established financial services organisation looking to hire an Operational Risk Officer (Senior Specialist) to join their Risk Oversight function.This is a second line of defence role focused on strengthening operational risk frameworks, providing independent challenge to the business, and ensuring robust oversight of AML and Fraud risks. You'll play a key role in driving risk governance, improving control environments, and supporting senior stakeholders across the organisation. Your new role Provide independent oversight and challenge of operational risk across the business (2LoD) Participate in and review Risk & Control Self-Assessments (RCSAs) Deliver independent control testing in line with the annual testing plan Produce and present risk reports and insights to senior management and governance forums Track and challenge risk incidents, root cause analysis, and remediation actions Review and improve policies, procedures, and control frameworks Build strong relationships with key stakeholders across multiple business units Financial Crime Oversight (AML & Fraud) Provide second line oversight of AML and Fraud risk frameworks Challenge risk assessments, controls, and governance structures Review management information (MI) and key risk indicators (KRIs) to identify trends and emerging risks Support effective incident management and ensure timely action and resolution What you'll need to succeed 3-5+ years' experience in Operational Risk, Risk & Controls, or Governance within financial services Strong understanding of risk frameworks (RCSA, control testing, incident management) Exposure to AML and/or Fraud risk oversight is highly desirable Proven ability to challenge, influence, and engage stakeholders at all levels Excellent analytical, reporting, and communication skills Proactive, self-motivated, and comfortable working autonomously What you'll get in return Competitive salary of £45,000 - £50,000 Bonus scheme Hybrid working (2 days per week in the Coventry office) Pension scheme Company car scheme Private health cover Strong exposure to senior stakeholders and risk governance forums Opportunity to develop expertise across Operational Risk and Financial Crime What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Finance Business Partner PMO & Investments to join our growing Finance team. A highly analytical and proactive Senior Analyst to support the Finance PMO (FPMO) and investment governance activities. Acting as a key partner to the FPMO Manager, this role will drive project tracking, governance, and reporting across strategic finance and cross-functional initiatives. The role plays a critical part in enabling high-quality decision-making, improving transparency of investment performance, and supporting finance transformation. Day to Day You'll Be: Project Tracking & Governance Own the end-to-end tracking and reporting of finance and cross-functional projects, ensuring clear milestones, timelines, ownership, and visibility of key issues Partner with project leads to build and maintain project plans (Smartsheet or similar), driving consistency and quality of updates Monitor project performance, identifying risks, blockers, and delays, and proactively support teams to stay on track Act as a subject matter expert in project governance, driving best practice and consistency across initiatives Business Partnering & Stakeholder Engagement Act as a central point of contact across Finance, Commercial, and other business functions for project tracking and investment queries Build strong relationships to drive accountability, transparency, and engagement Facilitate discussions to help teams articulate challenges and navigate delivery issues Data, Reporting & Insight Develop and maintain insightful reporting on project progress and performance to support prioritisation and decision-making Leverage financial modelling to support analysis of initiatives and track value delivery Investment & Planning Support Support evaluation of business cases and track realised vs planned benefits Participate in longer-term planning cycles, particularly around investment initiatives Process Improvement & Transformation Lead continuous improvement of project governance and reporting consistency Support the development of a best-in-class FPMO function Contribute to and influence broader finance transformation initiatives, improving scalability and effectiveness of finance processes Essential Skills & Experience: Experience in FP&A, finance business partnering, or similar analytical role Strong Excel and financial modelling capability Experience with Power BI or similar visualisation tools Strong analytical skills with ability to translate data into insights Confident stakeholder engagement across multiple functions Highly organised with strong attention to detail Proactive, problem-solving mindset Desirable Skills & Experience: Experience in PMO, project, or transformation environments Familiarity with tools such as Smartsheet or MS Project Exposure to investment appraisal or business case evaluation Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title AF Sr Analyst II, Financial Planning & Analysis
Jun 21, 2026
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Finance Business Partner PMO & Investments to join our growing Finance team. A highly analytical and proactive Senior Analyst to support the Finance PMO (FPMO) and investment governance activities. Acting as a key partner to the FPMO Manager, this role will drive project tracking, governance, and reporting across strategic finance and cross-functional initiatives. The role plays a critical part in enabling high-quality decision-making, improving transparency of investment performance, and supporting finance transformation. Day to Day You'll Be: Project Tracking & Governance Own the end-to-end tracking and reporting of finance and cross-functional projects, ensuring clear milestones, timelines, ownership, and visibility of key issues Partner with project leads to build and maintain project plans (Smartsheet or similar), driving consistency and quality of updates Monitor project performance, identifying risks, blockers, and delays, and proactively support teams to stay on track Act as a subject matter expert in project governance, driving best practice and consistency across initiatives Business Partnering & Stakeholder Engagement Act as a central point of contact across Finance, Commercial, and other business functions for project tracking and investment queries Build strong relationships to drive accountability, transparency, and engagement Facilitate discussions to help teams articulate challenges and navigate delivery issues Data, Reporting & Insight Develop and maintain insightful reporting on project progress and performance to support prioritisation and decision-making Leverage financial modelling to support analysis of initiatives and track value delivery Investment & Planning Support Support evaluation of business cases and track realised vs planned benefits Participate in longer-term planning cycles, particularly around investment initiatives Process Improvement & Transformation Lead continuous improvement of project governance and reporting consistency Support the development of a best-in-class FPMO function Contribute to and influence broader finance transformation initiatives, improving scalability and effectiveness of finance processes Essential Skills & Experience: Experience in FP&A, finance business partnering, or similar analytical role Strong Excel and financial modelling capability Experience with Power BI or similar visualisation tools Strong analytical skills with ability to translate data into insights Confident stakeholder engagement across multiple functions Highly organised with strong attention to detail Proactive, problem-solving mindset Desirable Skills & Experience: Experience in PMO, project, or transformation environments Familiarity with tools such as Smartsheet or MS Project Exposure to investment appraisal or business case evaluation Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title AF Sr Analyst II, Financial Planning & Analysis
Claims Fraud Specialist Location: Warwick, Warwickshire Salary: Up to £40,000 plus Excellent Benefits Our client, a leading insurance organisation, has created a new role of Claims Fraud Specialist in their Claims team. They need an investigative professional with a strong understanding of motor or property insurance fraud to play a key role in identifying, researching, and preventing fraudulent insurance claims. The successful candidate will work closely with internal stakeholders, external investigators, and motor insurers to ensure suspicious claims are thoroughly investigated while supporting the continuous development of fraud prevention strategies and controls. Key Responsibilities of Claims Fraud Specialist Manage and investigate complex fraud cases arising from Insurance claims. Identify and investigate potentially staged or contrived accidents, organised fraud, and policy fraud. Gather, review, and analyse evidence from claim files, databases, surveillance reports, and social media platforms. Conduct detailed interviews and statement-taking with policyholders, claimants, witnesses, and other relevant parties. Produce comprehensive investigation reports, recommendations regarding claim validity, and claim declinature correspondence. Skills & Experience needed to be a Claims Fraud Specialist Previous experience in motor or property insurance fraud investigations, law enforcement, insurance claims, or a related investigative role. Experience conducting interviews and obtaining witness or claimant statements. Strong knowledge of fraud claims and investigative methodologies. Excellent analytical and problem-solving abilities with strong attention to detail. Ability to manage multiple cases and competing priorities What's on Offer for the successful Claims Fraud Specialist BUPA private medical cover Critical illness cover & death in service Employee Assistance Programme Staff discounts and social events Free on-site parking with easy access to the A46 and Warwick Parkway station If you have a passion for investigation, strong analytical skills, and experience handling fraud-related claims, we would like to hear from you.
Jun 20, 2026
Full time
Claims Fraud Specialist Location: Warwick, Warwickshire Salary: Up to £40,000 plus Excellent Benefits Our client, a leading insurance organisation, has created a new role of Claims Fraud Specialist in their Claims team. They need an investigative professional with a strong understanding of motor or property insurance fraud to play a key role in identifying, researching, and preventing fraudulent insurance claims. The successful candidate will work closely with internal stakeholders, external investigators, and motor insurers to ensure suspicious claims are thoroughly investigated while supporting the continuous development of fraud prevention strategies and controls. Key Responsibilities of Claims Fraud Specialist Manage and investigate complex fraud cases arising from Insurance claims. Identify and investigate potentially staged or contrived accidents, organised fraud, and policy fraud. Gather, review, and analyse evidence from claim files, databases, surveillance reports, and social media platforms. Conduct detailed interviews and statement-taking with policyholders, claimants, witnesses, and other relevant parties. Produce comprehensive investigation reports, recommendations regarding claim validity, and claim declinature correspondence. Skills & Experience needed to be a Claims Fraud Specialist Previous experience in motor or property insurance fraud investigations, law enforcement, insurance claims, or a related investigative role. Experience conducting interviews and obtaining witness or claimant statements. Strong knowledge of fraud claims and investigative methodologies. Excellent analytical and problem-solving abilities with strong attention to detail. Ability to manage multiple cases and competing priorities What's on Offer for the successful Claims Fraud Specialist BUPA private medical cover Critical illness cover & death in service Employee Assistance Programme Staff discounts and social events Free on-site parking with easy access to the A46 and Warwick Parkway station If you have a passion for investigation, strong analytical skills, and experience handling fraud-related claims, we would like to hear from you.
Associate Director - Resilience Location: London Salary: Up to £95,000 Fixed term contract 14 months This role represents a great opportunity for a senior resilience and business continuity professional to lead the resilience programme for a major London location. You will take the lead in shaping, managing and delivering a robust resilience programme which incorporates business continuity planning, major incident management and crisis management planning. The role commences on a 14-month FTC. Your role will include: Shaping, managing, and setting the Resilience and Business Continuity strategy for the business, identifying priorities and future work streams to address changing circumstances and evolving risks. Formulate and embed resilience plans for Canary Wharf Group and the Canary Wharf Estate, managing and driving the following work streams: Manage and deliver the Business Continuity strategy including maintenance of ISO 22301 certification and overseeing the internal audit programme Management of the Crisis Management plans Responsible for running the annual Crisis Management exercise Shape and deliver the Incident Management strategy Deliver an annual programme of exercises and tests with both internal and external incident management teams and stakeholders. Lead on engagement with senior stakeholders, emergency services and tenants Horizon-scanning to identify potential future threats You should meet the following criteria: Proven experience of leading resilience, business continuity and crisis management activity at a senior level in a corporate environment. Business continuity - experience maintaining business continuity management systems alongside a knowledge of ISO 22301:2019. Incident and crisis management experience leading response teams at strategic, tactical and operational levels and managing incidents for an organisation. Experience in writing and delivering crisis exercises to all levels of the organisation including senior executives. CBCI or equivalent certification. Degree-level education (or equivalent relevant professional experience will be considered). Excellent communicator with strong presentation skills and the ability to offer prompt and accurate advice to senior management and tenants. Prepared to work flexible and varied hours, including out of hours call out and attendance. Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud HSEQ (Health, Safety, Environmental & Quality Assurance) Risk management
Jun 20, 2026
Full time
Associate Director - Resilience Location: London Salary: Up to £95,000 Fixed term contract 14 months This role represents a great opportunity for a senior resilience and business continuity professional to lead the resilience programme for a major London location. You will take the lead in shaping, managing and delivering a robust resilience programme which incorporates business continuity planning, major incident management and crisis management planning. The role commences on a 14-month FTC. Your role will include: Shaping, managing, and setting the Resilience and Business Continuity strategy for the business, identifying priorities and future work streams to address changing circumstances and evolving risks. Formulate and embed resilience plans for Canary Wharf Group and the Canary Wharf Estate, managing and driving the following work streams: Manage and deliver the Business Continuity strategy including maintenance of ISO 22301 certification and overseeing the internal audit programme Management of the Crisis Management plans Responsible for running the annual Crisis Management exercise Shape and deliver the Incident Management strategy Deliver an annual programme of exercises and tests with both internal and external incident management teams and stakeholders. Lead on engagement with senior stakeholders, emergency services and tenants Horizon-scanning to identify potential future threats You should meet the following criteria: Proven experience of leading resilience, business continuity and crisis management activity at a senior level in a corporate environment. Business continuity - experience maintaining business continuity management systems alongside a knowledge of ISO 22301:2019. Incident and crisis management experience leading response teams at strategic, tactical and operational levels and managing incidents for an organisation. Experience in writing and delivering crisis exercises to all levels of the organisation including senior executives. CBCI or equivalent certification. Degree-level education (or equivalent relevant professional experience will be considered). Excellent communicator with strong presentation skills and the ability to offer prompt and accurate advice to senior management and tenants. Prepared to work flexible and varied hours, including out of hours call out and attendance. Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud HSEQ (Health, Safety, Environmental & Quality Assurance) Risk management
Language Matters Recruitment Consultants Ltd
City, London
If you are an Italian speaking Financial Crime Investigator with expertise in regulations, fraud detection and investigative techniques then we are looking for you. In this Italian speaking FinCrime role you will be passionate about protecting financial integrity, driving operational excellence and leading from the front. This fully remote role offers great benefits and see below for more details. Key responsibilities: Act as the final escalation point for complex cases and risk assessments Supporting other team members with your financial crime expertise Conduct high-risk financial crime investigations and ensure compliance Collaborate with stakeholders to refine fraud prevention strategies Support operational improvements by identifying trends and recommending solutions About you: We are looking for an Italian mother tongue level and fluent English professional with previous experience in handling complex Financial Crime investigations in the Banking or Financial Services industry. This is an ideal role for someone with strong expertise in Financial Crime screening for Fraud Detention, Regulatory Compliance, AML, Enhanced Due Diligence EDD, KYC, Risk Assessment, Money Laundering, Embezzlement, Bribery, Corruption, Tax Evasion, Forgery and Suspicious Transactions and looking to expand their knowledge in the European market. Please note that the position will not offer visa sponsorship and you need to be UK based. What you get: This fully remote role is due to start in September 2026 and interviews will start from June 2026. The salary quoted includes an Italian language premium and benefits include a performance based bonus, private healthcare, mental health support, EAP, wellbeing support, generous leave allowances, remote set-up contribution, monthly lunches and gifts to celebrate events. Person specification: Italian to mother-tongue level and fluent English Strong financial crime expertise or an understanding of business banking screening Proven ability to handle complex investigations & high-risk escalations Knowledge of the latest insights in to Financial Crime across the UK and EU To apply, please send your CV in English and in Word format to Frank. languagematters is acting as an employment agency in relation to this vacancy.
Jun 20, 2026
Full time
If you are an Italian speaking Financial Crime Investigator with expertise in regulations, fraud detection and investigative techniques then we are looking for you. In this Italian speaking FinCrime role you will be passionate about protecting financial integrity, driving operational excellence and leading from the front. This fully remote role offers great benefits and see below for more details. Key responsibilities: Act as the final escalation point for complex cases and risk assessments Supporting other team members with your financial crime expertise Conduct high-risk financial crime investigations and ensure compliance Collaborate with stakeholders to refine fraud prevention strategies Support operational improvements by identifying trends and recommending solutions About you: We are looking for an Italian mother tongue level and fluent English professional with previous experience in handling complex Financial Crime investigations in the Banking or Financial Services industry. This is an ideal role for someone with strong expertise in Financial Crime screening for Fraud Detention, Regulatory Compliance, AML, Enhanced Due Diligence EDD, KYC, Risk Assessment, Money Laundering, Embezzlement, Bribery, Corruption, Tax Evasion, Forgery and Suspicious Transactions and looking to expand their knowledge in the European market. Please note that the position will not offer visa sponsorship and you need to be UK based. What you get: This fully remote role is due to start in September 2026 and interviews will start from June 2026. The salary quoted includes an Italian language premium and benefits include a performance based bonus, private healthcare, mental health support, EAP, wellbeing support, generous leave allowances, remote set-up contribution, monthly lunches and gifts to celebrate events. Person specification: Italian to mother-tongue level and fluent English Strong financial crime expertise or an understanding of business banking screening Proven ability to handle complex investigations & high-risk escalations Knowledge of the latest insights in to Financial Crime across the UK and EU To apply, please send your CV in English and in Word format to Frank. languagematters is acting as an employment agency in relation to this vacancy.
Language Matters Recruitment Consultants Ltd
City, London
If you are an Italian speaking Financial Crime Operations Investigator with expertise in regulations, fraud detection and investigative techniques then we are looking for you. In this Italian speaking FinCrime Operations role you will be passionate about protecting financial integrity, driving operational excellence and leading from the front. This fully remote role offers great benefits and see below for more details. Key responsibilities: Lead investigations into complex, high-risk cases, ensuring timely and accurate resolution in line with SLAs. Act as a senior escalation point for technical and operational queries within financial crime operations. Develop and maintain operational processes, guidance, and documentation to reflect current policies and regulatory standards. Collaborate cross-functionally (Product, Risk, L&D, QA, Communications) to design, deliver, and embed operational change. About you: We are looking for an Italian mother tongue level and fluent English professional with strong experience in handling complex Financial Crime investigations in the Banking or Financial Services industry. This is an ideal role for someone with strong expertise in Financial Crime screening for Fraud Detention, Regulatory Compliance, AML, Enhanced Due Diligence EDD, KYC, Risk Assessment, Money Laundering, Embezzlement, Bribery, Corruption, Tax Evasion, Forgery and Suspicious Transactions and looking to expand their knowledge in the European market. You will ideally hold a certificate in Anti Money Laundering or similar qualification. Please note that the position will not offer visa sponsorship and you need to be UK based. What you get: This fully remote role is due to start in September 2026 and interviews will start from June 2026. The salary quoted includes an Italian language premium and benefits include a performance based bonus, private healthcare, mental health support, EAP, wellbeing support, generous leave allowances, remote set-up contribution, monthly lunches and gifts to celebrate events. Person specification: Italian to mother-tongue level and fluent English Strong financial crime expertise or an understanding of business banking screening Proven ability to handle complex investigations & high-risk escalations Extensive knowledge of the latest insights in to Financial Crime across the UK and EU To apply, please send your CV in English and in Word format to Frank. languagematters is acting as an employment agency in relation to this vacancy.
Jun 20, 2026
Full time
If you are an Italian speaking Financial Crime Operations Investigator with expertise in regulations, fraud detection and investigative techniques then we are looking for you. In this Italian speaking FinCrime Operations role you will be passionate about protecting financial integrity, driving operational excellence and leading from the front. This fully remote role offers great benefits and see below for more details. Key responsibilities: Lead investigations into complex, high-risk cases, ensuring timely and accurate resolution in line with SLAs. Act as a senior escalation point for technical and operational queries within financial crime operations. Develop and maintain operational processes, guidance, and documentation to reflect current policies and regulatory standards. Collaborate cross-functionally (Product, Risk, L&D, QA, Communications) to design, deliver, and embed operational change. About you: We are looking for an Italian mother tongue level and fluent English professional with strong experience in handling complex Financial Crime investigations in the Banking or Financial Services industry. This is an ideal role for someone with strong expertise in Financial Crime screening for Fraud Detention, Regulatory Compliance, AML, Enhanced Due Diligence EDD, KYC, Risk Assessment, Money Laundering, Embezzlement, Bribery, Corruption, Tax Evasion, Forgery and Suspicious Transactions and looking to expand their knowledge in the European market. You will ideally hold a certificate in Anti Money Laundering or similar qualification. Please note that the position will not offer visa sponsorship and you need to be UK based. What you get: This fully remote role is due to start in September 2026 and interviews will start from June 2026. The salary quoted includes an Italian language premium and benefits include a performance based bonus, private healthcare, mental health support, EAP, wellbeing support, generous leave allowances, remote set-up contribution, monthly lunches and gifts to celebrate events. Person specification: Italian to mother-tongue level and fluent English Strong financial crime expertise or an understanding of business banking screening Proven ability to handle complex investigations & high-risk escalations Extensive knowledge of the latest insights in to Financial Crime across the UK and EU To apply, please send your CV in English and in Word format to Frank. languagematters is acting as an employment agency in relation to this vacancy.
Job Title: Counter Fraud Claims Handler Location: Sevenoaks or Liverpool with hybrid Salary: 26,350 to 34,800 Plus up to 2000 performance related bonus per annum, once established within your role Working Hours: 37.5 Hour a week, Monday to Friday 9am - 5:30pm About The Role: The Counter Fraud Claims Handler will be investigating and managing a portfolio of suspect claims encompassing all types of fraud a motor insurer may face. You will be responsible for the effective control and investigation of a portfolio of claims from cradle to grave. You must adopt a proactive approach towards the investigation of claims and generate ideas contributing towards the continuous improvement and development of the team/department. What You'll Be Doing: Management of investigations, assessment of intelligence and interaction with investigative service suppliers to achieve the correct case outcome Expediently assess a wide variety of claims/referrals and decide on the appropriate course of action Accurately interpret intelligence and use it to drive an appropriate investigation strategy Proactively manage a portfolio of claims ensuring adherence to claims handling / claims investigation procedures, company protocols and service level agreements Ensure output achieves acceptable levels of accuracy and quantity Ensure strict adherence to company policies regarding Treating Customers Fairly, GDPR and FCA compliance Avoid any claims leakage whilst maximising savings/repudiations Ensure strict adherence to agreed counter fraud strategies Respond efficiently to telephone calls into the team/department Contribute towards the continuous improvement and development of the team/department and identify any possible process improvements and initiatives to drive quality referrals into the team What We're Looking For: Good understanding of all aspects of claims handling including indemnity, liability, credit hire, property damage, first party claims and bodily injury claims Technically sound judgement along with effective portfolio management and file discipline ensuring the accuracy of reserves, communications and service levels are maintained Excellent organisational skills and the ability to work independently with minimum support Strong negotiation skills along with Excellent customer services skills An understanding of the intelligence and investigative tools available to validate claims Ability to provide clear and concise instructions to service providers to assist in the investigation of claims Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Claims Handler, Insurance Claims Agent, Insurance Claims Executive, Customer Service Claims Handler may also be considered for this role.
Jun 20, 2026
Full time
Job Title: Counter Fraud Claims Handler Location: Sevenoaks or Liverpool with hybrid Salary: 26,350 to 34,800 Plus up to 2000 performance related bonus per annum, once established within your role Working Hours: 37.5 Hour a week, Monday to Friday 9am - 5:30pm About The Role: The Counter Fraud Claims Handler will be investigating and managing a portfolio of suspect claims encompassing all types of fraud a motor insurer may face. You will be responsible for the effective control and investigation of a portfolio of claims from cradle to grave. You must adopt a proactive approach towards the investigation of claims and generate ideas contributing towards the continuous improvement and development of the team/department. What You'll Be Doing: Management of investigations, assessment of intelligence and interaction with investigative service suppliers to achieve the correct case outcome Expediently assess a wide variety of claims/referrals and decide on the appropriate course of action Accurately interpret intelligence and use it to drive an appropriate investigation strategy Proactively manage a portfolio of claims ensuring adherence to claims handling / claims investigation procedures, company protocols and service level agreements Ensure output achieves acceptable levels of accuracy and quantity Ensure strict adherence to company policies regarding Treating Customers Fairly, GDPR and FCA compliance Avoid any claims leakage whilst maximising savings/repudiations Ensure strict adherence to agreed counter fraud strategies Respond efficiently to telephone calls into the team/department Contribute towards the continuous improvement and development of the team/department and identify any possible process improvements and initiatives to drive quality referrals into the team What We're Looking For: Good understanding of all aspects of claims handling including indemnity, liability, credit hire, property damage, first party claims and bodily injury claims Technically sound judgement along with effective portfolio management and file discipline ensuring the accuracy of reserves, communications and service levels are maintained Excellent organisational skills and the ability to work independently with minimum support Strong negotiation skills along with Excellent customer services skills An understanding of the intelligence and investigative tools available to validate claims Ability to provide clear and concise instructions to service providers to assist in the investigation of claims Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Claims Handler, Insurance Claims Agent, Insurance Claims Executive, Customer Service Claims Handler may also be considered for this role.
Job Title: Counter Fraud Claims Handler Location: Sevenoaks or Liverpool with hybrid Salary: 26,350 to 34,800 Plus up to 2000 performance related bonus per annum, once established within your role Working Hours: 37.5 Hour a week, Monday to Friday 9am - 5:30pm About The Role: The Counter Fraud Claims Handler will be investigating and managing a portfolio of suspect claims encompassing all types of fraud a motor insurer may face. You will be responsible for the effective control and investigation of a portfolio of claims from cradle to grave. You must adopt a proactive approach towards the investigation of claims and generate ideas contributing towards the continuous improvement and development of the team/department. What You'll Be Doing: Management of investigations, assessment of intelligence and interaction with investigative service suppliers to achieve the correct case outcome Expediently assess a wide variety of claims/referrals and decide on the appropriate course of action Accurately interpret intelligence and use it to drive an appropriate investigation strategy Proactively manage a portfolio of claims ensuring adherence to claims handling / claims investigation procedures, company protocols and service level agreements Ensure output achieves acceptable levels of accuracy and quantity Ensure strict adherence to company policies regarding Treating Customers Fairly, GDPR and FCA compliance Avoid any claims leakage whilst maximising savings/repudiations Ensure strict adherence to agreed counter fraud strategies Respond efficiently to telephone calls into the team/department Contribute towards the continuous improvement and development of the team/department and identify any possible process improvements and initiatives to drive quality referrals into the team What We're Looking For: Good understanding of all aspects of claims handling including indemnity, liability, credit hire, property damage, first party claims and bodily injury claims Technically sound judgement along with effective portfolio management and file discipline ensuring the accuracy of reserves, communications and service levels are maintained Excellent organisational skills and the ability to work independently with minimum support Strong negotiation skills along with Excellent customer services skills An understanding of the intelligence and investigative tools available to validate claims Ability to provide clear and concise instructions to service providers to assist in the investigation of claims Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Claims Handler, Insurance Claims Agent, Insurance Claims Executive, Customer Service Claims Handler may also be considered for this role.
Jun 20, 2026
Full time
Job Title: Counter Fraud Claims Handler Location: Sevenoaks or Liverpool with hybrid Salary: 26,350 to 34,800 Plus up to 2000 performance related bonus per annum, once established within your role Working Hours: 37.5 Hour a week, Monday to Friday 9am - 5:30pm About The Role: The Counter Fraud Claims Handler will be investigating and managing a portfolio of suspect claims encompassing all types of fraud a motor insurer may face. You will be responsible for the effective control and investigation of a portfolio of claims from cradle to grave. You must adopt a proactive approach towards the investigation of claims and generate ideas contributing towards the continuous improvement and development of the team/department. What You'll Be Doing: Management of investigations, assessment of intelligence and interaction with investigative service suppliers to achieve the correct case outcome Expediently assess a wide variety of claims/referrals and decide on the appropriate course of action Accurately interpret intelligence and use it to drive an appropriate investigation strategy Proactively manage a portfolio of claims ensuring adherence to claims handling / claims investigation procedures, company protocols and service level agreements Ensure output achieves acceptable levels of accuracy and quantity Ensure strict adherence to company policies regarding Treating Customers Fairly, GDPR and FCA compliance Avoid any claims leakage whilst maximising savings/repudiations Ensure strict adherence to agreed counter fraud strategies Respond efficiently to telephone calls into the team/department Contribute towards the continuous improvement and development of the team/department and identify any possible process improvements and initiatives to drive quality referrals into the team What We're Looking For: Good understanding of all aspects of claims handling including indemnity, liability, credit hire, property damage, first party claims and bodily injury claims Technically sound judgement along with effective portfolio management and file discipline ensuring the accuracy of reserves, communications and service levels are maintained Excellent organisational skills and the ability to work independently with minimum support Strong negotiation skills along with Excellent customer services skills An understanding of the intelligence and investigative tools available to validate claims Ability to provide clear and concise instructions to service providers to assist in the investigation of claims Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Claims Handler, Insurance Claims Agent, Insurance Claims Executive, Customer Service Claims Handler may also be considered for this role.
