Are you immediately available and looking for a hands-on and proactive role? Are you an experienced Finance Manager looking to join a forward-thinking and progressive employer? We're looking for someone who can take ownership of daily financial operations and support the senior leadership team with a wide variety of day-to-day duties. This role would suit someone who enjoys balancing transactional finance responsibilities with more commercially focused duties. DAY TO DAY: Managing finance activities, bank postings, payments, reconciliations and maintaining accurate financial records Overseeing supplier relationships, overseeing invoice approvals, overseeing credit control Maintaining Sage accuracy and supporting continual improvement of finance systems and reporting Producing and maintaining weekly and monthly cashflow reporting Preparing management accounts, balance sheet reconciliations and preparing reports for senior leadership teams Supporting payroll preparation, anomalies and liaising with external bureau Preparing VAT returns supporting year end, annual returns, audit compliance Processing expenses, supplier and customer pricing updates Supporting compliance, providing financial insight to management team Overseeing priorities of established part time finance assistant This role could develop in to a Fractional CFO role long term. WE WOULD LOVE TO SEE: Strong Sage experience Experience producing management reports Some exposure to cashflow forecasting A background in financial management Proactive approach to problem solving AND FOR YOU: Some hybrid working once up to speed Pension Well-being initiatives Death in service and social events On site parking High spec technical equipment
May 27, 2026
Contractor
Are you immediately available and looking for a hands-on and proactive role? Are you an experienced Finance Manager looking to join a forward-thinking and progressive employer? We're looking for someone who can take ownership of daily financial operations and support the senior leadership team with a wide variety of day-to-day duties. This role would suit someone who enjoys balancing transactional finance responsibilities with more commercially focused duties. DAY TO DAY: Managing finance activities, bank postings, payments, reconciliations and maintaining accurate financial records Overseeing supplier relationships, overseeing invoice approvals, overseeing credit control Maintaining Sage accuracy and supporting continual improvement of finance systems and reporting Producing and maintaining weekly and monthly cashflow reporting Preparing management accounts, balance sheet reconciliations and preparing reports for senior leadership teams Supporting payroll preparation, anomalies and liaising with external bureau Preparing VAT returns supporting year end, annual returns, audit compliance Processing expenses, supplier and customer pricing updates Supporting compliance, providing financial insight to management team Overseeing priorities of established part time finance assistant This role could develop in to a Fractional CFO role long term. WE WOULD LOVE TO SEE: Strong Sage experience Experience producing management reports Some exposure to cashflow forecasting A background in financial management Proactive approach to problem solving AND FOR YOU: Some hybrid working once up to speed Pension Well-being initiatives Death in service and social events On site parking High spec technical equipment
Are you a designer who cares about performance as much as aesthetics? Looking for a role where your work directly drives engagement, leads, and revenue? We're partnering with a fast-growing global SaaS organisation to find a Digital Graphic Designer Lead who can take ownership of creative output across multiple channels and play a key role in shaping brand and campaign success. Reporting into the Head of Digital Growth, you'll be part of a collaborative global marketing team, working closely with designers, writers, videographers, digital marketers, and campaign managers to produce high-quality, conversion-focused creative. This is a hands-on role with real influence - combining design leadership, brand ownership, and performance-driven thinking. DAY TO DAY Create digital and motion design assets from concept through to delivery, including social media graphics, eBooks, infographics, web elements, and campaign materials Lead the development and application of global brand guidelines, ensuring consistency across all outputs Collaborate with internal teams and external agencies to deliver high-impact creative aligned to brand standards Partner with paid media and SEO teams to produce assets that drive strong conversion rates Use performance data across digital channels to optimise creative and improve results Manage and support a matrix team of designers across multiple regions Lead on creative ideation, campaign storytelling, and multi-channel execution Drive innovation by incorporating new technologies, including AI tools, into creative workflows YOU? 5-8 years' experience in graphic design, ideally within a digital or performance-led environment Highly proficient in Adobe Creative Suite (Illustrator, Photoshop, InDesign) Experience creating templates in Canva; After Effects is advantageous Understanding of how design varies across platforms and marketing channels Experience or interest in AI tools such as Runway or VEO Strong communication and organisational skills Able to work independently and collaboratively in a fast-paced environment High attention to detail with strong time management and prioritisation skills Degree in Graphic Design or a related field is desirable A strong portfolio demonstrating multi-channel, commercially effective design If you're ready to step into a role where your creative work delivers real impact, apply now or get in touch for a confidential discussion. 51450CCR INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.
May 27, 2026
Full time
Are you a designer who cares about performance as much as aesthetics? Looking for a role where your work directly drives engagement, leads, and revenue? We're partnering with a fast-growing global SaaS organisation to find a Digital Graphic Designer Lead who can take ownership of creative output across multiple channels and play a key role in shaping brand and campaign success. Reporting into the Head of Digital Growth, you'll be part of a collaborative global marketing team, working closely with designers, writers, videographers, digital marketers, and campaign managers to produce high-quality, conversion-focused creative. This is a hands-on role with real influence - combining design leadership, brand ownership, and performance-driven thinking. DAY TO DAY Create digital and motion design assets from concept through to delivery, including social media graphics, eBooks, infographics, web elements, and campaign materials Lead the development and application of global brand guidelines, ensuring consistency across all outputs Collaborate with internal teams and external agencies to deliver high-impact creative aligned to brand standards Partner with paid media and SEO teams to produce assets that drive strong conversion rates Use performance data across digital channels to optimise creative and improve results Manage and support a matrix team of designers across multiple regions Lead on creative ideation, campaign storytelling, and multi-channel execution Drive innovation by incorporating new technologies, including AI tools, into creative workflows YOU? 5-8 years' experience in graphic design, ideally within a digital or performance-led environment Highly proficient in Adobe Creative Suite (Illustrator, Photoshop, InDesign) Experience creating templates in Canva; After Effects is advantageous Understanding of how design varies across platforms and marketing channels Experience or interest in AI tools such as Runway or VEO Strong communication and organisational skills Able to work independently and collaboratively in a fast-paced environment High attention to detail with strong time management and prioritisation skills Degree in Graphic Design or a related field is desirable A strong portfolio demonstrating multi-channel, commercially effective design If you're ready to step into a role where your creative work delivers real impact, apply now or get in touch for a confidential discussion. 51450CCR INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.
Job Title: Customer Complaints Director Location: Leeds Salary: up to 60k + Bonus + Benefits Role Purpose The Customer Complaints Director (B2C) leads the end-to-end complaints strategy across a high-volume consumer environment, ensuring fast, fair, and customer-centric resolution of issues. This role is critical in protecting and enhancing brand reputation , reducing customer churn, and using complaint insight to drive continuous improvement across the entire customer journey. Key Responsibilities Strategic Leadership Define and deliver a B2C complaints strategy that balances customer outcomes, regulatory compliance, and commercial objectives Position complaints as a key source of customer insight to influence business-wide decision-making Act as the voice of the consumer at executive and board level Operational Leadership (High Volume) Lead large-scale complaints operations across multi-channel environments (contact centre, digital, social media, written correspondence) Ensure efficient handling of high complaint volumes while maintaining quality and fairness Drive improvements in speed to resolution, first contact resolution, and consistency of outcomes Customer Experience & Brand Protection Ensure complaint handling reflects the organisation s brand values and customer promise Minimise negative customer experiences that could impact retention, loyalty, and public perception Manage escalations, including social media and executive complaints , with appropriate urgency and care Insight & Continuous Improvement Use complaint data, trends, and root cause analysis to identify systemic issues across the customer journey Partner with Product, Marketing, Digital, and Operations to eliminate recurring pain points Reduce overall complaint volumes through proactive improvements and preventative actions Regulatory & Risk Management Ensure compliance with all relevant consumer regulations and complaint handling standards Maintain robust governance, audit trails, and reporting frameworks Act as escalation lead for high-risk or reputationally sensitive cases Culture & Capability Build a customer-first, resolution-focused culture within complaints and wider customer teams Lead and develop senior managers and large operational teams Embed coaching, quality assurance, and performance frameworks to drive consistency Stakeholder Engagement Work cross-functionally to influence improvements in customer journeys, products, and services Present insights, risks, and recommendations to senior stakeholders and executive leadership Collaborate with Commercial teams to identify opportunities for retention and revenue protection Transformation & Efficiency Drive automation, digital enablement, and self-service solutions where appropriate Improve operational efficiency and reduce cost per complaint Lead transformation initiatives to modernise complaints handling Key Accountabilities Customer satisfaction following complaint resolution Reduction in complaint volumes and repeat complaints Speed and quality of resolution Customer retention and churn reduction Regulatory compliance and audit outcomes Cost to serve and operational efficiency Team engagement and performance Required Experience Senior leadership experience within B2C complaints, customer service, or contact centre operations Proven experience managing high-volume customer environments Strong track record of improving customer experience and reducing complaints Experience in regulated B2C sectors (e.g., Financial Services, Telecoms, Utilities, Retail) preferred Demonstrated success in using customer insight to drive business change Experience leading large teams and influencing at executive level Skills & Competencies Strong customer-first mindset with commercial awareness Ability to balance customer outcomes with business objectives Excellent leadership and people development skills Advanced analytical and problem-solving capability Strong communication and stakeholder influencing skills Resilient and adaptable in a fast-paced, high-demand environment Success Profile A successful Customer Complaints Director (B2C) will: Turn high complaint volumes into actionable insight and business improvement Protect and enhance brand reputation in a consumer-facing environment Deliver fast, fair, and empathetic customer resolutions at scale Reduce churn and improve customer loyalty and lifetime value Build a high-performing, customer-focused complaints function Awaiting Job spec
May 27, 2026
Full time
Job Title: Customer Complaints Director Location: Leeds Salary: up to 60k + Bonus + Benefits Role Purpose The Customer Complaints Director (B2C) leads the end-to-end complaints strategy across a high-volume consumer environment, ensuring fast, fair, and customer-centric resolution of issues. This role is critical in protecting and enhancing brand reputation , reducing customer churn, and using complaint insight to drive continuous improvement across the entire customer journey. Key Responsibilities Strategic Leadership Define and deliver a B2C complaints strategy that balances customer outcomes, regulatory compliance, and commercial objectives Position complaints as a key source of customer insight to influence business-wide decision-making Act as the voice of the consumer at executive and board level Operational Leadership (High Volume) Lead large-scale complaints operations across multi-channel environments (contact centre, digital, social media, written correspondence) Ensure efficient handling of high complaint volumes while maintaining quality and fairness Drive improvements in speed to resolution, first contact resolution, and consistency of outcomes Customer Experience & Brand Protection Ensure complaint handling reflects the organisation s brand values and customer promise Minimise negative customer experiences that could impact retention, loyalty, and public perception Manage escalations, including social media and executive complaints , with appropriate urgency and care Insight & Continuous Improvement Use complaint data, trends, and root cause analysis to identify systemic issues across the customer journey Partner with Product, Marketing, Digital, and Operations to eliminate recurring pain points Reduce overall complaint volumes through proactive improvements and preventative actions Regulatory & Risk Management Ensure compliance with all relevant consumer regulations and complaint handling standards Maintain robust governance, audit trails, and reporting frameworks Act as escalation lead for high-risk or reputationally sensitive cases Culture & Capability Build a customer-first, resolution-focused culture within complaints and wider customer teams Lead and develop senior managers and large operational teams Embed coaching, quality assurance, and performance frameworks to drive consistency Stakeholder Engagement Work cross-functionally to influence improvements in customer journeys, products, and services Present insights, risks, and recommendations to senior stakeholders and executive leadership Collaborate with Commercial teams to identify opportunities for retention and revenue protection Transformation & Efficiency Drive automation, digital enablement, and self-service solutions where appropriate Improve operational efficiency and reduce cost per complaint Lead transformation initiatives to modernise complaints handling Key Accountabilities Customer satisfaction following complaint resolution Reduction in complaint volumes and repeat complaints Speed and quality of resolution Customer retention and churn reduction Regulatory compliance and audit outcomes Cost to serve and operational efficiency Team engagement and performance Required Experience Senior leadership experience within B2C complaints, customer service, or contact centre operations Proven experience managing high-volume customer environments Strong track record of improving customer experience and reducing complaints Experience in regulated B2C sectors (e.g., Financial Services, Telecoms, Utilities, Retail) preferred Demonstrated success in using customer insight to drive business change Experience leading large teams and influencing at executive level Skills & Competencies Strong customer-first mindset with commercial awareness Ability to balance customer outcomes with business objectives Excellent leadership and people development skills Advanced analytical and problem-solving capability Strong communication and stakeholder influencing skills Resilient and adaptable in a fast-paced, high-demand environment Success Profile A successful Customer Complaints Director (B2C) will: Turn high complaint volumes into actionable insight and business improvement Protect and enhance brand reputation in a consumer-facing environment Deliver fast, fair, and empathetic customer resolutions at scale Reduce churn and improve customer loyalty and lifetime value Build a high-performing, customer-focused complaints function Awaiting Job spec
This is an exciting time for our client as they celebrate their centenary year and continue to expand their vital work for Norfolk's wildlife. The organisation is seeking a highly motivated and experienced Communications and Engagement Officer to support the development phase of a project to deliver an inspiring future vision for Hickling Broad and Marshes. Communications and Engagement Officer Contract : Fixed Term - until 31 March 2028 (With potential to extend and increase in hours dependent on securing funding for the project delivery stage). Hours : Part-time - 4/5 Salary : £27,108 per annum pro rata Location : Thorpe Road, Norwich, Norfolk, NR1 About The Employer Our client is the county's largest environmental charity, committed to the protection and enhancement of Norfolk's wildlife and wild places. Our client is a registered charity and the oldest Wildlife organisation in the country. Established in 1926, they now manage over 60 nature reserves and other protected sites in Norfolk including ten kilometres of coastline, nine Norfolk broads, nine National Nature Reserves and five ancient woodlands. About The Role The largest of the Broads, Hickling is a year-round haven for wildlife situated at the heart of a thriving local community and attracting a wide range of visitors. Bringing together workstreams in ecological management, estate management, visitor experience and engagement, this project is based on a shared vision. It aims to deliver conservation and ecological outcomes for the nature reserve alongside social, economic and wellbeing outcomes for a range of audiences. The successful candidate will develop and implement a communications plan for the project and act as a central point of contact between the employre and project stakeholders. Leading on engagement activity with local communities the Communications and Engagement Officer will ensure that local ideas and concerns are fed into the project development. The post offers an excellent opportunity for a communications professional with a proven track record of leading on building relationships with local stakeholders, interest groups and communities. The post will be part of a project team including a Project Manager and Senior Projects Officer and will be supported by a wider project team from across the organisation. Experience of community consultation and audience development are key to success in this role as is a good track record of delivering a range of communications including developing engaging content to fit a variety of media. There is the potential for this role to be extended into the delivery phase of the project subject to the successful outcomes of the development phase. If you are an experienced communications and engagement professional, passionate about making a positive impact for Norfolk's wildlife, the employer would love to hear from you. This project is supported by the National Lottery Heritage Fund thanks to National Lottery players The initial closing date for applications is 9.00am on Monday 01st June 2026. However, applications will be reviewed on a rolling basis; the vacancy will remain open until filled and interviews will be arranged as appropriate applications are received. Interested? Please click the job board apply button to be taken to the next stage. There you can find out more information and complete your application by following the instructions ( you may need to scroll down ). This employer values respect, integrity, trust and responsibility. They want their people to be as diverse as nature itself and so they particularly encourage applications from those currently under-represented within the sector, including people from minority ethnic backgrounds and people with disabilities. They welcome people of all backgrounds and levels of experience with nature, and continually strive to improve their culture and practices. They are committed to creating a movement that recognises and truly values individual differences and identities. You will be able to let them know if you require any adjustment processes to make the recruitment process more accessible. No agencies please.
May 27, 2026
Full time
This is an exciting time for our client as they celebrate their centenary year and continue to expand their vital work for Norfolk's wildlife. The organisation is seeking a highly motivated and experienced Communications and Engagement Officer to support the development phase of a project to deliver an inspiring future vision for Hickling Broad and Marshes. Communications and Engagement Officer Contract : Fixed Term - until 31 March 2028 (With potential to extend and increase in hours dependent on securing funding for the project delivery stage). Hours : Part-time - 4/5 Salary : £27,108 per annum pro rata Location : Thorpe Road, Norwich, Norfolk, NR1 About The Employer Our client is the county's largest environmental charity, committed to the protection and enhancement of Norfolk's wildlife and wild places. Our client is a registered charity and the oldest Wildlife organisation in the country. Established in 1926, they now manage over 60 nature reserves and other protected sites in Norfolk including ten kilometres of coastline, nine Norfolk broads, nine National Nature Reserves and five ancient woodlands. About The Role The largest of the Broads, Hickling is a year-round haven for wildlife situated at the heart of a thriving local community and attracting a wide range of visitors. Bringing together workstreams in ecological management, estate management, visitor experience and engagement, this project is based on a shared vision. It aims to deliver conservation and ecological outcomes for the nature reserve alongside social, economic and wellbeing outcomes for a range of audiences. The successful candidate will develop and implement a communications plan for the project and act as a central point of contact between the employre and project stakeholders. Leading on engagement activity with local communities the Communications and Engagement Officer will ensure that local ideas and concerns are fed into the project development. The post offers an excellent opportunity for a communications professional with a proven track record of leading on building relationships with local stakeholders, interest groups and communities. The post will be part of a project team including a Project Manager and Senior Projects Officer and will be supported by a wider project team from across the organisation. Experience of community consultation and audience development are key to success in this role as is a good track record of delivering a range of communications including developing engaging content to fit a variety of media. There is the potential for this role to be extended into the delivery phase of the project subject to the successful outcomes of the development phase. If you are an experienced communications and engagement professional, passionate about making a positive impact for Norfolk's wildlife, the employer would love to hear from you. This project is supported by the National Lottery Heritage Fund thanks to National Lottery players The initial closing date for applications is 9.00am on Monday 01st June 2026. However, applications will be reviewed on a rolling basis; the vacancy will remain open until filled and interviews will be arranged as appropriate applications are received. Interested? Please click the job board apply button to be taken to the next stage. There you can find out more information and complete your application by following the instructions ( you may need to scroll down ). This employer values respect, integrity, trust and responsibility. They want their people to be as diverse as nature itself and so they particularly encourage applications from those currently under-represented within the sector, including people from minority ethnic backgrounds and people with disabilities. They welcome people of all backgrounds and levels of experience with nature, and continually strive to improve their culture and practices. They are committed to creating a movement that recognises and truly values individual differences and identities. You will be able to let them know if you require any adjustment processes to make the recruitment process more accessible. No agencies please.
Events Manager - Financial Services Norwich (Full-time, Office-Based) UK Travel Required A leading and highly respected provider within the UK financial services sector is seeking an experienced Events Manager to join its established events team. This organisation delivers prestigious, large-scale industry awards and high-profile client events attended by senior stakeholders across banking and financial services. This is a rare opportunity to take ownership of flagship, revenue-generating B2B events that are recognised as some of the most sought-after in the industry. The Role As Events Manager, you will play a pivotal role in delivering a portfolio of high-quality events, from large-scale awards ceremonies to more intimate client experiences. You will be responsible for managing events end-to-end, ensuring exceptional standards and commercial success. Key Responsibilities Full ownership and management of event budgets Planning, executing, and monitoring event marketing strategies Coordinating event entry and judging processes Collaborating with sales teams to maximise attendance and revenue Managing guest logistics, including table bookings and attendee experience Building and maintaining strong relationships with sponsors Ensuring seamless delivery of events on the day Identifying and liaising with new and existing suppliers Managing post-event communications and follow-up activity Conducting venue visits and attending industry events/conferences You will also be expected to attend events (including evenings) and travel within the UK, with occasional overnight stays. About You Essential Skills & Experience Ideally 3+ years' experience in a revenue-generating B2B events role Proven experience delivering events end-to-end Exceptional stakeholder management skills across clients, suppliers, and internal teams Strong experience using social media to support event marketing campaigns Advanced Excel skills for planning and reporting Excellent organisational skills and ability to prioritise a busy workload Strong project management capability High attention to detail and a proactive mindset Confident problem-solver who thrives under pressure A creative thinker who contributes ideas, not just execution What's on Offer Competitive salary (dependent on experience) 25 days holiday + bank holidays + long-service entitlement Birthday day off Enhanced pension scheme 24/7 GP access and Employee Assistance Programme Life insurance Ongoing training and development opportunities Additional perks include: Free on-site parking and EV charging Modern, fully air-conditioned office facilities Shower and locker facilities Complimentary treats to start the week Local travel discounts Working Hours Monday to Friday, 35 hours per week Fully office-based in Norwich Flexibility required around event delivery (including evenings and occasional weekends) Apply Now If you're an ambitious events professional looking for your next step and the opportunity to deliver market-leading events within a prestigious sector, we'd love to hear from you. Call Michelle Topley on or email your CV to . Alternatively apply online
May 26, 2026
Full time
Events Manager - Financial Services Norwich (Full-time, Office-Based) UK Travel Required A leading and highly respected provider within the UK financial services sector is seeking an experienced Events Manager to join its established events team. This organisation delivers prestigious, large-scale industry awards and high-profile client events attended by senior stakeholders across banking and financial services. This is a rare opportunity to take ownership of flagship, revenue-generating B2B events that are recognised as some of the most sought-after in the industry. The Role As Events Manager, you will play a pivotal role in delivering a portfolio of high-quality events, from large-scale awards ceremonies to more intimate client experiences. You will be responsible for managing events end-to-end, ensuring exceptional standards and commercial success. Key Responsibilities Full ownership and management of event budgets Planning, executing, and monitoring event marketing strategies Coordinating event entry and judging processes Collaborating with sales teams to maximise attendance and revenue Managing guest logistics, including table bookings and attendee experience Building and maintaining strong relationships with sponsors Ensuring seamless delivery of events on the day Identifying and liaising with new and existing suppliers Managing post-event communications and follow-up activity Conducting venue visits and attending industry events/conferences You will also be expected to attend events (including evenings) and travel within the UK, with occasional overnight stays. About You Essential Skills & Experience Ideally 3+ years' experience in a revenue-generating B2B events role Proven experience delivering events end-to-end Exceptional stakeholder management skills across clients, suppliers, and internal teams Strong experience using social media to support event marketing campaigns Advanced Excel skills for planning and reporting Excellent organisational skills and ability to prioritise a busy workload Strong project management capability High attention to detail and a proactive mindset Confident problem-solver who thrives under pressure A creative thinker who contributes ideas, not just execution What's on Offer Competitive salary (dependent on experience) 25 days holiday + bank holidays + long-service entitlement Birthday day off Enhanced pension scheme 24/7 GP access and Employee Assistance Programme Life insurance Ongoing training and development opportunities Additional perks include: Free on-site parking and EV charging Modern, fully air-conditioned office facilities Shower and locker facilities Complimentary treats to start the week Local travel discounts Working Hours Monday to Friday, 35 hours per week Fully office-based in Norwich Flexibility required around event delivery (including evenings and occasional weekends) Apply Now If you're an ambitious events professional looking for your next step and the opportunity to deliver market-leading events within a prestigious sector, we'd love to hear from you. Call Michelle Topley on or email your CV to . Alternatively apply online
Our reputable agency client is currently recruiting for a dynamic Senior Event Manager to join their welcoming team on a permanent basis. The ideal candidate should bring a proven track record in successfully producing a diverse range of events. This is an exciting opportunity for an experienced professional to contribute their expertise and play a pivotal role in delivering outstanding events within a vibrant and innovative agency setting. Key Responsibilities: Client Relationship Management Integrate experiential campaigns with social media and above-the-line (ATL) strategies, particularly at festivals, events, and retail takeovers. Manage and deliver incentive trips, roadshows, and test drive campaigns Assist in creating bespoke event templates Coordinate with suppliers and promotional staff, and ensure compliance and safety regulations for venue sourcing. Contribute to the creation of budgets and take full responsibility for their management Provide leadership, motivation, and guidance to junior team members Key Skills: Confident communicator with strong verbal and written skills Experienced in the production of large-scale events, demonstrating proficiency in managing indoor and outdoor builds Computer literate with expertise in Microsoft packages, particularly competent with Excel Capable of working to briefs and budgets Versatile, organized, and flexible working nature High awareness of Health and Safety procedures and IOSH qualified Benefits: Private healthcare scheme Hybrid working Enhanced maternity and paternity packages Up to 33 days holiday per year (including BHs) Free onsite parking Cycle to work scheme Discount schemes Wellbeing benefits including access to virtual GP service About Us: FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions.
May 26, 2026
Full time
Our reputable agency client is currently recruiting for a dynamic Senior Event Manager to join their welcoming team on a permanent basis. The ideal candidate should bring a proven track record in successfully producing a diverse range of events. This is an exciting opportunity for an experienced professional to contribute their expertise and play a pivotal role in delivering outstanding events within a vibrant and innovative agency setting. Key Responsibilities: Client Relationship Management Integrate experiential campaigns with social media and above-the-line (ATL) strategies, particularly at festivals, events, and retail takeovers. Manage and deliver incentive trips, roadshows, and test drive campaigns Assist in creating bespoke event templates Coordinate with suppliers and promotional staff, and ensure compliance and safety regulations for venue sourcing. Contribute to the creation of budgets and take full responsibility for their management Provide leadership, motivation, and guidance to junior team members Key Skills: Confident communicator with strong verbal and written skills Experienced in the production of large-scale events, demonstrating proficiency in managing indoor and outdoor builds Computer literate with expertise in Microsoft packages, particularly competent with Excel Capable of working to briefs and budgets Versatile, organized, and flexible working nature High awareness of Health and Safety procedures and IOSH qualified Benefits: Private healthcare scheme Hybrid working Enhanced maternity and paternity packages Up to 33 days holiday per year (including BHs) Free onsite parking Cycle to work scheme Discount schemes Wellbeing benefits including access to virtual GP service About Us: FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions.
An exciting opportunity for an experienced Senior Surveyor to lead and support responsive repairs delivery across a large social housing portfolio, providing technical expertise on complex building defects, disrepair, damp and mould cases, and contractor performance. The role combines operational leadership, customer-focused service delivery, and team development to ensure repairs are completed safely, efficiently, and to a high standard. Client Details This opportunity sits within a leading housing organisation committed to maintaining and improving a large and diverse residential portfolio across London and the Midlands. The organisation places residents at the centre of service delivery, with a strong focus on safety, quality, compliance, and customer satisfaction. As part of the Property Services team, the organisation is seeking an experienced Senior Surveyor to provide technical leadership and operational support across responsive repairs and complex maintenance cases. The role plays a key part in ensuring repairs are diagnosed accurately, delivered efficiently, and completed to a high standard while maintaining strong contractor relationships and delivering excellent resident outcomes. This is an excellent opportunity to join a collaborative and forward-thinking property team, working closely with surveyors, contractors, operational managers, and residents to improve housing stock, resolve complex building issues, and drive continuous service improvement. Description Lead and support the Responsive Repairs Team in the diagnosis and delivery of reactive repairs within agreed timescales and quality standards Provide technical guidance and support to Repair Surveyors, including advice on Schedule of Rates (SOR), basket rates, SCHOTT schedules, and repair responsibility boundaries Support the Regional Property Manager and Responsive Repairs Manager in achieving service objectives and key performance indicators Assist in resolving complex building defects, disrepair cases, damp and mould issues, and technical repair challenges across the housing portfolio Carry out inspections and technical assessments to identify building defects and specify appropriate remedial solutions Ensure repairs and maintenance works are delivered in line with organisational standards, contractual obligations, health and safety legislation, and CDM regulations Monitor team workloads, productivity, and outputs to ensure effective service delivery and efficient use of resources Provide analysis and trend identification on complaints, recurring repairs, and contractor performance to support service improvement initiatives Develop and maintain strong working relationships with internal and external contractors, stakeholders, and operational teams Ensure expenditure is controlled in line with budget provisions and that planned or complex works are escalated appropriately to specialist teams Prepare monthly reports on team activities, performance, and operational issues for the Regional Property Manager Support the development and continuous improvement of surveyors and technical staff through coaching, mentoring, and knowledge sharing Ensure accurate use of systems and data to maximise operational efficiency and maintain high-quality property records Promote excellent customer service standards, ensuring residents are kept informed and supported throughout the repairs process Apply HHSRS principles effectively when assessing property conditions, hazards, and repair requirements Support the implementation of the organisation's customer experience strategy and continuous improvement objectives Participate in the Out of Hours rota as required Profile Proven experience managing a team within a responsive repairs, property maintenance, or housing surveying environment Strong technical knowledge of housing construction, building defects, maintenance diagnostics, and responsive repairs delivery Experience resolving complex repair issues, disrepair cases, and damp and mould diagnostics Strong understanding of the NHF Schedule of Rates (SOR), basket rates, and SCHOTT schedules Good knowledge of HHSRS assessments, health and safety legislation, and CDM regulations Experience working collaboratively with contractors and negotiating improvements in service delivery and value for money Ability to manage multiple priorities, projects, and operational demands within a fast-paced environment Strong communication and interpersonal skills with the ability to explain technical issues clearly to residents and non-technical stakeholders Excellent organisational skills with the ability to monitor workloads, outputs, and service performance effectively Ability to identify trends, analyse complaints, and implement service improvements proactively Experience developing and mentoring technical teams to improve performance and service quality Strong customer focus with a commitment to delivering safe, high-quality repairs and positive resident outcomes Ability to work independently, make sound decisions, and manage complex stakeholder relationships RICS qualification or working towards qualification (or equivalent) is essential Full UK driving licence required Job Offer Competitive salary of 58,664 - 61,751 Generous annual leave entitlement plus bank holidays Pension scheme with employer contribution Opportunity to lead on complex repairs and property maintenance cases across a large housing portfolio Strong focus on professional development, technical training, and career progression Collaborative working environment with exposure to operational, technical, and strategic property functions Opportunity to directly influence service quality, customer satisfaction, and housing standards Agile working arrangements available Stable and well-structured organisation with strong operational support systems and long-term investment in housing services
May 26, 2026
Full time
An exciting opportunity for an experienced Senior Surveyor to lead and support responsive repairs delivery across a large social housing portfolio, providing technical expertise on complex building defects, disrepair, damp and mould cases, and contractor performance. The role combines operational leadership, customer-focused service delivery, and team development to ensure repairs are completed safely, efficiently, and to a high standard. Client Details This opportunity sits within a leading housing organisation committed to maintaining and improving a large and diverse residential portfolio across London and the Midlands. The organisation places residents at the centre of service delivery, with a strong focus on safety, quality, compliance, and customer satisfaction. As part of the Property Services team, the organisation is seeking an experienced Senior Surveyor to provide technical leadership and operational support across responsive repairs and complex maintenance cases. The role plays a key part in ensuring repairs are diagnosed accurately, delivered efficiently, and completed to a high standard while maintaining strong contractor relationships and delivering excellent resident outcomes. This is an excellent opportunity to join a collaborative and forward-thinking property team, working closely with surveyors, contractors, operational managers, and residents to improve housing stock, resolve complex building issues, and drive continuous service improvement. Description Lead and support the Responsive Repairs Team in the diagnosis and delivery of reactive repairs within agreed timescales and quality standards Provide technical guidance and support to Repair Surveyors, including advice on Schedule of Rates (SOR), basket rates, SCHOTT schedules, and repair responsibility boundaries Support the Regional Property Manager and Responsive Repairs Manager in achieving service objectives and key performance indicators Assist in resolving complex building defects, disrepair cases, damp and mould issues, and technical repair challenges across the housing portfolio Carry out inspections and technical assessments to identify building defects and specify appropriate remedial solutions Ensure repairs and maintenance works are delivered in line with organisational standards, contractual obligations, health and safety legislation, and CDM regulations Monitor team workloads, productivity, and outputs to ensure effective service delivery and efficient use of resources Provide analysis and trend identification on complaints, recurring repairs, and contractor performance to support service improvement initiatives Develop and maintain strong working relationships with internal and external contractors, stakeholders, and operational teams Ensure expenditure is controlled in line with budget provisions and that planned or complex works are escalated appropriately to specialist teams Prepare monthly reports on team activities, performance, and operational issues for the Regional Property Manager Support the development and continuous improvement of surveyors and technical staff through coaching, mentoring, and knowledge sharing Ensure accurate use of systems and data to maximise operational efficiency and maintain high-quality property records Promote excellent customer service standards, ensuring residents are kept informed and supported throughout the repairs process Apply HHSRS principles effectively when assessing property conditions, hazards, and repair requirements Support the implementation of the organisation's customer experience strategy and continuous improvement objectives Participate in the Out of Hours rota as required Profile Proven experience managing a team within a responsive repairs, property maintenance, or housing surveying environment Strong technical knowledge of housing construction, building defects, maintenance diagnostics, and responsive repairs delivery Experience resolving complex repair issues, disrepair cases, and damp and mould diagnostics Strong understanding of the NHF Schedule of Rates (SOR), basket rates, and SCHOTT schedules Good knowledge of HHSRS assessments, health and safety legislation, and CDM regulations Experience working collaboratively with contractors and negotiating improvements in service delivery and value for money Ability to manage multiple priorities, projects, and operational demands within a fast-paced environment Strong communication and interpersonal skills with the ability to explain technical issues clearly to residents and non-technical stakeholders Excellent organisational skills with the ability to monitor workloads, outputs, and service performance effectively Ability to identify trends, analyse complaints, and implement service improvements proactively Experience developing and mentoring technical teams to improve performance and service quality Strong customer focus with a commitment to delivering safe, high-quality repairs and positive resident outcomes Ability to work independently, make sound decisions, and manage complex stakeholder relationships RICS qualification or working towards qualification (or equivalent) is essential Full UK driving licence required Job Offer Competitive salary of 58,664 - 61,751 Generous annual leave entitlement plus bank holidays Pension scheme with employer contribution Opportunity to lead on complex repairs and property maintenance cases across a large housing portfolio Strong focus on professional development, technical training, and career progression Collaborative working environment with exposure to operational, technical, and strategic property functions Opportunity to directly influence service quality, customer satisfaction, and housing standards Agile working arrangements available Stable and well-structured organisation with strong operational support systems and long-term investment in housing services
Sales Development Representative - Italian Market - Start date ASAP Location: Hybrid, Theale (RG7 4SA) Language: Fluent Italian required Working Pattern: 3 days a week in the office ( Tuesday, Wednesday, Thursday) Ciao! Are you a confident communicator fluent in Italian, with a passion for sales and relationship-building? Join Clarify as a Sales Development Representative (SDR) and help drive growth in the Italian market. We're a business development partner for enterprise tech companies, delivering bespoke sales solutions that unlock growth. If you're results-driven, enjoy engaging with prospects, and thrive in a fast-paced, international environment- we want to hear from you. What you'll do Identify and develop new business opportunities in Italy via cold calls, email, and social media Collaborate with Account Managers on strategy and execution Understand client goals and target markets deeply Support clients in achieving their sales and business growth objectives What you'll bring Native-level Italian (spoken and written) and excellent communication skills A Strong understanding of the sales process and ability to engage senior stakeholders An organised, tech-savvy approach and be commercially aware A self-starter attitude with a strategic mindset Why Clarify? 25 days holiday + bank holidays (plus the option to buy 5 more) 2 annual 'Wellness Days' HSF Healthcare Scheme Flexible hybrid working Free onsite parking Paid sick leave Structured onboarding and personalised development plan Regular team incentives, events, and a vibrant culture Ready to grow your career in sales while making an impact in the Italian market? Apply today and be part of Clarify's mission to drive business success
May 26, 2026
Full time
Sales Development Representative - Italian Market - Start date ASAP Location: Hybrid, Theale (RG7 4SA) Language: Fluent Italian required Working Pattern: 3 days a week in the office ( Tuesday, Wednesday, Thursday) Ciao! Are you a confident communicator fluent in Italian, with a passion for sales and relationship-building? Join Clarify as a Sales Development Representative (SDR) and help drive growth in the Italian market. We're a business development partner for enterprise tech companies, delivering bespoke sales solutions that unlock growth. If you're results-driven, enjoy engaging with prospects, and thrive in a fast-paced, international environment- we want to hear from you. What you'll do Identify and develop new business opportunities in Italy via cold calls, email, and social media Collaborate with Account Managers on strategy and execution Understand client goals and target markets deeply Support clients in achieving their sales and business growth objectives What you'll bring Native-level Italian (spoken and written) and excellent communication skills A Strong understanding of the sales process and ability to engage senior stakeholders An organised, tech-savvy approach and be commercially aware A self-starter attitude with a strategic mindset Why Clarify? 25 days holiday + bank holidays (plus the option to buy 5 more) 2 annual 'Wellness Days' HSF Healthcare Scheme Flexible hybrid working Free onsite parking Paid sick leave Structured onboarding and personalised development plan Regular team incentives, events, and a vibrant culture Ready to grow your career in sales while making an impact in the Italian market? Apply today and be part of Clarify's mission to drive business success
Integrated Creative Lead Reference : 4160 Salary : £52,305 per annum Contract type : 12 months fixed term contract Contract details : Maternity cover Location : City Hall/Union Street Application closing date : 27 May 2026 at 23:59:00 Interview date : w/c 1 June 2026 (may be subject to change) Strategy and Communications Strategy and Communications sits at the centre of the organisation, bringing together several teams with organisation-wide remits and mutual collaboration opportunities. The work of the directorate's teams includes delivery of major events, designing and leading public affairs or marketing campaigns, providing data, evidence and analysis, leading cross-organisational programmes, to making sure we plan for and can respond to emerging events or emergencies in our city. About the team The Creative team is a small team that sits within the External Relations Unit at City Hall. They look after the Mayor of London and London brands to make sure all public facing design work has a consistent look and feel. The team works closely with the Marketing Campaigns team to translate marketing strategy into compelling content by coming up with and developing creative concepts for high profile campaigns that resonates with our London audience. About the role You'll be working across high profile marketing campaigns from tackling the city's housing crisis to sharing good news stories about London, the ideas produced can make a tangible difference to Londoners' lives. We're looking for someone with a strong grasp of conceptual thinking, who can come up with great ideas that truly resonate with Londoners. This is your chance to help shape and develop integrated marketing campaigns at the heart of London's government. You'll bring : A passion for great design. Experience as an integrated creative lead / senior creative (in-house or agency). A great portfolio showing a variety of creative projects. We work across everything from digital (static and animation, social media and video to print and OOH. That means we'd like you to be skilled in a range of channels. You'll also enjoy coming up with and developing fresh creative concepts. You'll be a good speaker too. Someone who's a dab hand at pitching and presenting work to our stakeholders. You'll report to the Creative Services Manager and will manage our team apprentice. As such, we'd like you to be a strong leader. Someone who can inspire, guide and mentor. What your day will look like On any given day you could be: Researching ideas for campaign creatives. Preparing mood boards and scamping ideas. Developing a creative route into final artwork. Providing finished artwork in an array of different mediums (different file formats and sizes depending on the media channel). scoping locations, procuring props and choosing cast/volunteers. Image research for projects using stock photography. Working with suppliers, production companies, creative agencies, freelancers, printers. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Substantial experience developing and delivering creative ideas for digital (including static and animated screens and social posts and video) as well as for print. Substantial experience of working as part of a small team working in a studio (agency or in-house setting) and be comfortable presenting your work to key stakeholders. Fluency in Adobe CC Indesign, Illustrator, Photoshop, Acrobat and After Effects. Experience and understanding of different media formats - e.g. social media channels, digital adverts, video, animation. Experience in briefing photographers and production agencies for campaigns as well as working with other external suppliers. Knowledge and experience of designing accessible digital and print materials. How to apply If you would like to apply for the role you will need to submit the following: Upload an up-to-date CV as well as a Personal statement (maximum of 1500 words) by clicking on the apply button. Please ensure you address how you demonstrate the essential criteria outlined above in the advert in your statement. Submit a portfolio of work examples by sending a link or PDF to In your submission, please include at least one multi-channel campaign (featuring animation), a social media campaign (with animation), and any additional work you are proud of. Note: Please ensure files are marked with your full name and the job title. PDF attachments must not exceed 10MB. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. We may close this advert early if we receive a high volume of suitable applications. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Vivienne Lang would be happy to speak to you. Please contact them at If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
May 26, 2026
Full time
Integrated Creative Lead Reference : 4160 Salary : £52,305 per annum Contract type : 12 months fixed term contract Contract details : Maternity cover Location : City Hall/Union Street Application closing date : 27 May 2026 at 23:59:00 Interview date : w/c 1 June 2026 (may be subject to change) Strategy and Communications Strategy and Communications sits at the centre of the organisation, bringing together several teams with organisation-wide remits and mutual collaboration opportunities. The work of the directorate's teams includes delivery of major events, designing and leading public affairs or marketing campaigns, providing data, evidence and analysis, leading cross-organisational programmes, to making sure we plan for and can respond to emerging events or emergencies in our city. About the team The Creative team is a small team that sits within the External Relations Unit at City Hall. They look after the Mayor of London and London brands to make sure all public facing design work has a consistent look and feel. The team works closely with the Marketing Campaigns team to translate marketing strategy into compelling content by coming up with and developing creative concepts for high profile campaigns that resonates with our London audience. About the role You'll be working across high profile marketing campaigns from tackling the city's housing crisis to sharing good news stories about London, the ideas produced can make a tangible difference to Londoners' lives. We're looking for someone with a strong grasp of conceptual thinking, who can come up with great ideas that truly resonate with Londoners. This is your chance to help shape and develop integrated marketing campaigns at the heart of London's government. You'll bring : A passion for great design. Experience as an integrated creative lead / senior creative (in-house or agency). A great portfolio showing a variety of creative projects. We work across everything from digital (static and animation, social media and video to print and OOH. That means we'd like you to be skilled in a range of channels. You'll also enjoy coming up with and developing fresh creative concepts. You'll be a good speaker too. Someone who's a dab hand at pitching and presenting work to our stakeholders. You'll report to the Creative Services Manager and will manage our team apprentice. As such, we'd like you to be a strong leader. Someone who can inspire, guide and mentor. What your day will look like On any given day you could be: Researching ideas for campaign creatives. Preparing mood boards and scamping ideas. Developing a creative route into final artwork. Providing finished artwork in an array of different mediums (different file formats and sizes depending on the media channel). scoping locations, procuring props and choosing cast/volunteers. Image research for projects using stock photography. Working with suppliers, production companies, creative agencies, freelancers, printers. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Substantial experience developing and delivering creative ideas for digital (including static and animated screens and social posts and video) as well as for print. Substantial experience of working as part of a small team working in a studio (agency or in-house setting) and be comfortable presenting your work to key stakeholders. Fluency in Adobe CC Indesign, Illustrator, Photoshop, Acrobat and After Effects. Experience and understanding of different media formats - e.g. social media channels, digital adverts, video, animation. Experience in briefing photographers and production agencies for campaigns as well as working with other external suppliers. Knowledge and experience of designing accessible digital and print materials. How to apply If you would like to apply for the role you will need to submit the following: Upload an up-to-date CV as well as a Personal statement (maximum of 1500 words) by clicking on the apply button. Please ensure you address how you demonstrate the essential criteria outlined above in the advert in your statement. Submit a portfolio of work examples by sending a link or PDF to In your submission, please include at least one multi-channel campaign (featuring animation), a social media campaign (with animation), and any additional work you are proud of. Note: Please ensure files are marked with your full name and the job title. PDF attachments must not exceed 10MB. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. We may close this advert early if we receive a high volume of suitable applications. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Vivienne Lang would be happy to speak to you. Please contact them at If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.
The Talent Set is pleased to present an exciting opportunity for an External Communications Manager on a 6-month fixed-term contract for a London university. The successful candidate will lead strategic external communications, enhancing organisational reputation through media relations, content creation, and stakeholder engagement, supporting the organisation's broader objectives. Key Responsibilities Develop, implement, and assess communications and media strategies aligned with institutional goals. Manage the organisation's written brand voice across all external channels, ensuring consistency. Create high-quality content including publications, press releases, blogs, and social media updates. Support marketing efforts by producing course and organisational information for website and print materials. Draft speeches and scripts for senior leadership; assist with crisis communications plans and messaging, including managing crisis situations to mitigate reputational risks. Build and sustain relationships with media professionals, journalists, and external stakeholders to secure positive coverage and build an active press desk. Support and develop the External Communications Officer, providing guidance and mentorship. Collaborate with marketing, digital, and content teams to ensure message alignment. Evaluate communication activities' effectiveness using data analytics to inform future strategies. Represent the organisation at open days and recruitment events domestically and internationally. Person Specification Proven experience managing external communications within a strategic context. Skilled in content creation, including press releases, speeches, and digital content. Excellent relationship-building skills with media contacts and external stakeholders. Strong project management and organisational skills; ability to manage multiple priorities effectively. Demonstrated commitment to diversity, inclusion, and organisational values. Ability to lead, support, and develop colleagues in a collaborative environment. Adaptability and professionalism with a strategic mindset. Previous experience working in a higher education setting What's on Offer Salary: £53,744 Length: 6 month contract with an immediate start Hybrid Working: 2 days a week in their London office with 3 days working from home How to Apply To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Commitment to Diversity The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
May 26, 2026
Full time
The Talent Set is pleased to present an exciting opportunity for an External Communications Manager on a 6-month fixed-term contract for a London university. The successful candidate will lead strategic external communications, enhancing organisational reputation through media relations, content creation, and stakeholder engagement, supporting the organisation's broader objectives. Key Responsibilities Develop, implement, and assess communications and media strategies aligned with institutional goals. Manage the organisation's written brand voice across all external channels, ensuring consistency. Create high-quality content including publications, press releases, blogs, and social media updates. Support marketing efforts by producing course and organisational information for website and print materials. Draft speeches and scripts for senior leadership; assist with crisis communications plans and messaging, including managing crisis situations to mitigate reputational risks. Build and sustain relationships with media professionals, journalists, and external stakeholders to secure positive coverage and build an active press desk. Support and develop the External Communications Officer, providing guidance and mentorship. Collaborate with marketing, digital, and content teams to ensure message alignment. Evaluate communication activities' effectiveness using data analytics to inform future strategies. Represent the organisation at open days and recruitment events domestically and internationally. Person Specification Proven experience managing external communications within a strategic context. Skilled in content creation, including press releases, speeches, and digital content. Excellent relationship-building skills with media contacts and external stakeholders. Strong project management and organisational skills; ability to manage multiple priorities effectively. Demonstrated commitment to diversity, inclusion, and organisational values. Ability to lead, support, and develop colleagues in a collaborative environment. Adaptability and professionalism with a strategic mindset. Previous experience working in a higher education setting What's on Offer Salary: £53,744 Length: 6 month contract with an immediate start Hybrid Working: 2 days a week in their London office with 3 days working from home How to Apply To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Commitment to Diversity The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
An exciting opportunity has arisen for a Front Office Manager / Receptionist to join a well-established hotel, renowned for delivering exceptional guest experiences. As a Front Office Manager / Receptionist , you will be responsible for overseeing the reception, reservations, night and housekeeping teams, ensuring smooth front office and housekeeping operations This full-time role offers salary of up to £30,000 and benefits. Candidates currently working as Front Office Managers, as well as those in more junior positions, will both be considered. You will be responsible for: Leading and coordinating reception, reservations, nights, and housekeeping teams Supporting revenue management and yield opportunities across the business Supporting marketing activity, including social media content creation and regular updates Implementing and maintaining consistent operational procedures Driving guest satisfaction and service standards across departments Working closely with senior operations to ensure smooth day-to-day running Contributing to sales growth through online engagement and promotional activity What we are looking for: Previously worked as a Hotel Front Office Manager, Front Office Manager, Front Desk Manager, Reception Manager, Assistant Front Office Manager, Reservations Manager, Front Desk Receptionist, Hotel Administrator, Front Office Administrator, Reception Supervisor, Front Desk Supervisor, Front Office Supervisor, Hotel Receptionist, Administrative Assistant, Front of house manager, Guest Experience Manager, Guest services Manager, Reception Administrator or in a similar role. Have at least 2 years of experience. 4-star hotel experience would be preferred. Social media savvy professional with background in leading, managing, and developing a team. Excellent communication and customer service skills. What's on offer: Competitive salary Discounted or free food Employee discount Gym membership On-site parking This is a fantastic opportunity for a Front Office Manager / Receptionist to make a meaningful impact within a dynamic hotel environment. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
May 26, 2026
Full time
An exciting opportunity has arisen for a Front Office Manager / Receptionist to join a well-established hotel, renowned for delivering exceptional guest experiences. As a Front Office Manager / Receptionist , you will be responsible for overseeing the reception, reservations, night and housekeeping teams, ensuring smooth front office and housekeeping operations This full-time role offers salary of up to £30,000 and benefits. Candidates currently working as Front Office Managers, as well as those in more junior positions, will both be considered. You will be responsible for: Leading and coordinating reception, reservations, nights, and housekeeping teams Supporting revenue management and yield opportunities across the business Supporting marketing activity, including social media content creation and regular updates Implementing and maintaining consistent operational procedures Driving guest satisfaction and service standards across departments Working closely with senior operations to ensure smooth day-to-day running Contributing to sales growth through online engagement and promotional activity What we are looking for: Previously worked as a Hotel Front Office Manager, Front Office Manager, Front Desk Manager, Reception Manager, Assistant Front Office Manager, Reservations Manager, Front Desk Receptionist, Hotel Administrator, Front Office Administrator, Reception Supervisor, Front Desk Supervisor, Front Office Supervisor, Hotel Receptionist, Administrative Assistant, Front of house manager, Guest Experience Manager, Guest services Manager, Reception Administrator or in a similar role. Have at least 2 years of experience. 4-star hotel experience would be preferred. Social media savvy professional with background in leading, managing, and developing a team. Excellent communication and customer service skills. What's on offer: Competitive salary Discounted or free food Employee discount Gym membership On-site parking This is a fantastic opportunity for a Front Office Manager / Receptionist to make a meaningful impact within a dynamic hotel environment. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
RESPONSIBILITIES: New Business Support the development of a new business pipeline by researching, approaching and engaging prospective corporate partners across a range of sectors Contribute to securing income through corporate sponsorships and donations, supporting Back Up s services and special events Work closely with the Senior Corporate Partnerships Manager to develop and tailor partnership propositions and offers Support the identification and securing of corporate sponsorship for Back Up special events Assist in securing gift in kind and pro bono support to help deliver the charity s work Support the onboarding of new partners, including completing due diligence in line with Back Up s ethical fundraising policy and assisting with partnership agreements and stewardship plans Account Management Deliver high-quality relationship and account management for Legal Panel members and sponsors, supporting agreed engagement and stewardship plans Promote opportunities for partners and sponsors to increase their involvement and impact, including volunteering, fundraising, events, donations and grants Support delivery of Legal Panel and Sponsorship agreements, including coordinating meetings, attending events and ensuring strong partner visibility Produce and share clear reports and updates on activity, outcomes and impact with partners and sponsors Ensure partners and sponsors feel valued, informed and engaged, recognising the contribution they make to Back Up s work Collaboration and Promotion Build strong, positive working relationships across the organisation to support effective delivery of corporate fundraising plans Work with the Trusts and Foundations team to support applications to relevant corporate foundations, where appropriate Collaborate with the Public Fundraising team to ensure partner and sponsor engagement opportunities are shared and promoted Support the Services team by sharing relevant information and plans to help deliver strong partner relationships and high-quality experiences Work closely with the Communications team to ensure agreed partner promotion and recognition is delivered on time and to a high standard Attend networking events, partner events and Back Up special events to help steward existing relationships and support new opportunities Operational and Planning Support reporting against team income targets, KPIs and forecasts to the Senior Corporate Partnerships Manager Maintain and develop an accurate portfolio of prospects and partners using the corporate pipeline and CRM Contribute to annual plans and quarterly reviews, supporting ongoing improvement and shared learning The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role. PERSON SPECIFICATION: Essential: Some experience in fundraising, partnerships, business development, sales, customer relationship or supporter engagement (paid or voluntary) or transferrable skills Evidence of supporting or contributing to new business activity, such as prospect research, outreach, pitching, or onboarding new relationships Experience assisting with the delivery or administration of partnerships, sponsorships or fundraising relationships or transferrable skills Confidence building positive relationships with external contacts and internal colleagues An understanding of the importance of stewardship, communication and donor/partner care Ability to work towards agreed targets or objectives, and to track progress against plans Strong organisational skills, with the ability to manage time, juggle tasks and meet deadlines Good written and verbal communication skills, with the confidence to communicate professionally with a range of audiences Comfortable using databases, CRMs or spreadsheets to record information accurately and produce basic reports A collaborative and proactive approach, with willingness to learn, take initiative and seek feedback Alignment with Back Up s values and a genuine interest in fundraising, partnerships and social impact Willingness to occasionally work evenings and weekends and travel as required Desirable Experience Experience working or volunteering in a charity, not for profit or purpose led organisation Exposure to corporate fundraising or corporate partnerships, including sponsorships, events or employee engagement Experience supporting events, campaigns or fundraising activities Familiarity with researching prospective partners or maintaining prospect pipelines Experience working with or supporting committees, panels or supporter groups Basic understanding of ethical fundraising and due diligence Experience working with tools such as CRMs, Microsoft Office, Canva, or similar platforms Interest in or awareness of disability, inclusion or health related issues Experience contributing to communications or promotional activity, such as website content, social media or supporter updates.
May 26, 2026
Full time
RESPONSIBILITIES: New Business Support the development of a new business pipeline by researching, approaching and engaging prospective corporate partners across a range of sectors Contribute to securing income through corporate sponsorships and donations, supporting Back Up s services and special events Work closely with the Senior Corporate Partnerships Manager to develop and tailor partnership propositions and offers Support the identification and securing of corporate sponsorship for Back Up special events Assist in securing gift in kind and pro bono support to help deliver the charity s work Support the onboarding of new partners, including completing due diligence in line with Back Up s ethical fundraising policy and assisting with partnership agreements and stewardship plans Account Management Deliver high-quality relationship and account management for Legal Panel members and sponsors, supporting agreed engagement and stewardship plans Promote opportunities for partners and sponsors to increase their involvement and impact, including volunteering, fundraising, events, donations and grants Support delivery of Legal Panel and Sponsorship agreements, including coordinating meetings, attending events and ensuring strong partner visibility Produce and share clear reports and updates on activity, outcomes and impact with partners and sponsors Ensure partners and sponsors feel valued, informed and engaged, recognising the contribution they make to Back Up s work Collaboration and Promotion Build strong, positive working relationships across the organisation to support effective delivery of corporate fundraising plans Work with the Trusts and Foundations team to support applications to relevant corporate foundations, where appropriate Collaborate with the Public Fundraising team to ensure partner and sponsor engagement opportunities are shared and promoted Support the Services team by sharing relevant information and plans to help deliver strong partner relationships and high-quality experiences Work closely with the Communications team to ensure agreed partner promotion and recognition is delivered on time and to a high standard Attend networking events, partner events and Back Up special events to help steward existing relationships and support new opportunities Operational and Planning Support reporting against team income targets, KPIs and forecasts to the Senior Corporate Partnerships Manager Maintain and develop an accurate portfolio of prospects and partners using the corporate pipeline and CRM Contribute to annual plans and quarterly reviews, supporting ongoing improvement and shared learning The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role. PERSON SPECIFICATION: Essential: Some experience in fundraising, partnerships, business development, sales, customer relationship or supporter engagement (paid or voluntary) or transferrable skills Evidence of supporting or contributing to new business activity, such as prospect research, outreach, pitching, or onboarding new relationships Experience assisting with the delivery or administration of partnerships, sponsorships or fundraising relationships or transferrable skills Confidence building positive relationships with external contacts and internal colleagues An understanding of the importance of stewardship, communication and donor/partner care Ability to work towards agreed targets or objectives, and to track progress against plans Strong organisational skills, with the ability to manage time, juggle tasks and meet deadlines Good written and verbal communication skills, with the confidence to communicate professionally with a range of audiences Comfortable using databases, CRMs or spreadsheets to record information accurately and produce basic reports A collaborative and proactive approach, with willingness to learn, take initiative and seek feedback Alignment with Back Up s values and a genuine interest in fundraising, partnerships and social impact Willingness to occasionally work evenings and weekends and travel as required Desirable Experience Experience working or volunteering in a charity, not for profit or purpose led organisation Exposure to corporate fundraising or corporate partnerships, including sponsorships, events or employee engagement Experience supporting events, campaigns or fundraising activities Familiarity with researching prospective partners or maintaining prospect pipelines Experience working with or supporting committees, panels or supporter groups Basic understanding of ethical fundraising and due diligence Experience working with tools such as CRMs, Microsoft Office, Canva, or similar platforms Interest in or awareness of disability, inclusion or health related issues Experience contributing to communications or promotional activity, such as website content, social media or supporter updates.
Job Title: Operations Manager Location: Sharston, M22 4SN Salary : £45,000 - £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. About The Role: Due to continued growth and expansion, we are seeking an experienced and driven Operations Manager. The Operations Manager is responsible for driving data-led decision making, systems performance, and cross-functional operational support across the firm. This role sits at the intersection of technology, data, legal operations, and business process - providing the analytical rigour and operational structure that enables both legal and non-legal functions to operate effectively. The Operations team also handles key business processes in support of other business functions and this role will involve the management of both data focussed and more traditional operations roles Responsibilities: Responsible for the firm's operational data infrastructure, ensuring accuracy, consistency, and accessibility of business-critical data across systems. Lead the development and governance of management information (MI) reporting, providing actionable insight to senior management and department heads. Leadership of the data analytics team in production and maintenance of dashboards and reporting tools (e.g. Power BI, SQL-based reports). Working with various stakeholders directly and in through supervision of the data team to identify improvements and additions to existing reporting suites. Liaise with compliance and risk functions to ensure operational processes reflect regulatory requirements (e.g. SRA, GDPR). Working with the Development team, Business Analyst, Project Manager as required to ensure a joined-up approach to systems and compliance. Lead or contribute to firmwide operational projects such as system migrations, reporting re-platforming, or process standardisation initiatives. Maintain operational process documentation and ensure procedures are kept current, accessible and adhered to. Monitor operational risk indicators and escalate emerging issues to senior management with appropriate remediation recommendations. Contribute to the firm's AI and data strategy, including identification of use cases, vendor assessment, and governance framework development. Work with other companies within the group to ensure effective systems and data management between companies. Person Specification: Experience in senior operations roles, ideally within a legal or other professional services firm. Demonstrable expertise in data management, MI reporting, and business intelligence tools (e.g. Power BI, Tableau, or equivalent). Strong working knowledge of relational databases and querying (SQL), with an ability to interrogate and manipulate data to derive business insight. Experience using case management systems or CRM and understanding how data flows in and out of such systems. Experience managing or influencing cross-functional operational projects in an environment with multiple stakeholder groups. Strong commercial awareness with an understanding of how operational performance connects to financial outcomes. Comfortable working with analytics, data and reporting tools to translate information into clear business insights. Familiarity with AI and machine learning tools in an operational or analytical context including, document processing, predictive analytics, or LLM-based workflow augmentation. Understanding of cybersecurity and data security principles as they relate to data governance and system access management. Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations General Manager, Ops Manager, Senior Operations Executive, Legal Operations Manager, Professional Services Operations Manager, Business Management, Business Operations Leader may also be considered for this role.
May 26, 2026
Full time
Job Title: Operations Manager Location: Sharston, M22 4SN Salary : £45,000 - £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. About The Role: Due to continued growth and expansion, we are seeking an experienced and driven Operations Manager. The Operations Manager is responsible for driving data-led decision making, systems performance, and cross-functional operational support across the firm. This role sits at the intersection of technology, data, legal operations, and business process - providing the analytical rigour and operational structure that enables both legal and non-legal functions to operate effectively. The Operations team also handles key business processes in support of other business functions and this role will involve the management of both data focussed and more traditional operations roles Responsibilities: Responsible for the firm's operational data infrastructure, ensuring accuracy, consistency, and accessibility of business-critical data across systems. Lead the development and governance of management information (MI) reporting, providing actionable insight to senior management and department heads. Leadership of the data analytics team in production and maintenance of dashboards and reporting tools (e.g. Power BI, SQL-based reports). Working with various stakeholders directly and in through supervision of the data team to identify improvements and additions to existing reporting suites. Liaise with compliance and risk functions to ensure operational processes reflect regulatory requirements (e.g. SRA, GDPR). Working with the Development team, Business Analyst, Project Manager as required to ensure a joined-up approach to systems and compliance. Lead or contribute to firmwide operational projects such as system migrations, reporting re-platforming, or process standardisation initiatives. Maintain operational process documentation and ensure procedures are kept current, accessible and adhered to. Monitor operational risk indicators and escalate emerging issues to senior management with appropriate remediation recommendations. Contribute to the firm's AI and data strategy, including identification of use cases, vendor assessment, and governance framework development. Work with other companies within the group to ensure effective systems and data management between companies. Person Specification: Experience in senior operations roles, ideally within a legal or other professional services firm. Demonstrable expertise in data management, MI reporting, and business intelligence tools (e.g. Power BI, Tableau, or equivalent). Strong working knowledge of relational databases and querying (SQL), with an ability to interrogate and manipulate data to derive business insight. Experience using case management systems or CRM and understanding how data flows in and out of such systems. Experience managing or influencing cross-functional operational projects in an environment with multiple stakeholder groups. Strong commercial awareness with an understanding of how operational performance connects to financial outcomes. Comfortable working with analytics, data and reporting tools to translate information into clear business insights. Familiarity with AI and machine learning tools in an operational or analytical context including, document processing, predictive analytics, or LLM-based workflow augmentation. Understanding of cybersecurity and data security principles as they relate to data governance and system access management. Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations General Manager, Ops Manager, Senior Operations Executive, Legal Operations Manager, Professional Services Operations Manager, Business Management, Business Operations Leader may also be considered for this role.
About The Role: A well-established, design-led architectural practice is seeking experienced Senior Project Managers to join its growing residential team. This is an excellent opportunity to work within a collaborative, people-focused studio delivering meaningful housing projects across Cardiff and the UK. The ideal candidate will be confident, sociable, highly ambitious and organised. The role will focus on residential and social housing schemes, including projects involving fire remediation and building safety works. You will be reporting into an Associate whilst working amongst a large project team, collaborating with the in-house development team. You will play a key role in overseeing delivery from design through to completion, acting as a central point of coordination between clients, consultants and internal teams. In return, the practice offers excellent benefits like a healthcare scheme, mentorship and personal development opportunities, seasonal parties and sports team. As well as this, they offer hybrid working arrangements and a genuinely supportive studio culture alongside long-term progression opportunities. Key Responsibilities: Lead cladding remediation, fire safety and new build projects within agreed scope, budget and programme. Monitor performance, manage risk and provide clear, accurate client advice. Oversee contracts (JCT), valuations, payments, variations and reporting. Act as Employer's Agent / Contract Administrator / Project Manager through to completion. Chair meetings, attend site and coordinate in-house and external consultants Key Skills / Requirements: Strong track record leading projects and understanding JCT contracts Experience and interest in architecture, construction and engineering Good working knowledge of the Microsoft Office package Strong negotiation and communication skills Excellent numerical skills To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
May 26, 2026
Full time
About The Role: A well-established, design-led architectural practice is seeking experienced Senior Project Managers to join its growing residential team. This is an excellent opportunity to work within a collaborative, people-focused studio delivering meaningful housing projects across Cardiff and the UK. The ideal candidate will be confident, sociable, highly ambitious and organised. The role will focus on residential and social housing schemes, including projects involving fire remediation and building safety works. You will be reporting into an Associate whilst working amongst a large project team, collaborating with the in-house development team. You will play a key role in overseeing delivery from design through to completion, acting as a central point of coordination between clients, consultants and internal teams. In return, the practice offers excellent benefits like a healthcare scheme, mentorship and personal development opportunities, seasonal parties and sports team. As well as this, they offer hybrid working arrangements and a genuinely supportive studio culture alongside long-term progression opportunities. Key Responsibilities: Lead cladding remediation, fire safety and new build projects within agreed scope, budget and programme. Monitor performance, manage risk and provide clear, accurate client advice. Oversee contracts (JCT), valuations, payments, variations and reporting. Act as Employer's Agent / Contract Administrator / Project Manager through to completion. Chair meetings, attend site and coordinate in-house and external consultants Key Skills / Requirements: Strong track record leading projects and understanding JCT contracts Experience and interest in architecture, construction and engineering Good working knowledge of the Microsoft Office package Strong negotiation and communication skills Excellent numerical skills To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
About The Role: A well-established, design-led architectural practice is seeking experienced Senior Project Managers to join its growing residential team. This is an excellent opportunity to work within a collaborative, people-focused studio delivering meaningful housing projects across London and the UK. The ideal candidate will be confident, sociable, highly ambitious and organised. The role will focus on residential and social housing schemes, including projects involving fire remediation and building safety works. You will be reporting into an Associate whilst working amongst a large project team, collaborating with the in-house development team. You will play a key role in overseeing delivery from design through to completion, acting as a central point of coordination between clients, consultants and internal teams. In return, the practice offers excellent benefits like a healthcare scheme, mentorship and personal development opportunities, seasonal parties and sports team. As well as this, they offer hybrid working arrangements and a genuinely supportive studio culture alongside long-term progression opportunities. Key Responsibilities: Lead cladding remediation, fire safety and new build projects within agreed scope, budget and programme. Monitor performance, manage risk and provide clear, accurate client advice. Oversee contracts (JCT), valuations, payments, variations and reporting. Act as Employer's Agent / Contract Administrator / Project Manager through to completion. Chair meetings, attend site and coordinate in-house and external consultants Key Skills / Requirements: Strong track record leading projects and understanding JCT contracts Experience and interest in architecture, construction and engineering Good working knowledge of the Microsoft Office package Strong negotiation and communication skills Excellent numerical skills To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
May 26, 2026
Full time
About The Role: A well-established, design-led architectural practice is seeking experienced Senior Project Managers to join its growing residential team. This is an excellent opportunity to work within a collaborative, people-focused studio delivering meaningful housing projects across London and the UK. The ideal candidate will be confident, sociable, highly ambitious and organised. The role will focus on residential and social housing schemes, including projects involving fire remediation and building safety works. You will be reporting into an Associate whilst working amongst a large project team, collaborating with the in-house development team. You will play a key role in overseeing delivery from design through to completion, acting as a central point of coordination between clients, consultants and internal teams. In return, the practice offers excellent benefits like a healthcare scheme, mentorship and personal development opportunities, seasonal parties and sports team. As well as this, they offer hybrid working arrangements and a genuinely supportive studio culture alongside long-term progression opportunities. Key Responsibilities: Lead cladding remediation, fire safety and new build projects within agreed scope, budget and programme. Monitor performance, manage risk and provide clear, accurate client advice. Oversee contracts (JCT), valuations, payments, variations and reporting. Act as Employer's Agent / Contract Administrator / Project Manager through to completion. Chair meetings, attend site and coordinate in-house and external consultants Key Skills / Requirements: Strong track record leading projects and understanding JCT contracts Experience and interest in architecture, construction and engineering Good working knowledge of the Microsoft Office package Strong negotiation and communication skills Excellent numerical skills To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
About The Role: A well-established, design-led architectural practice is seeking experienced Senior Project Managers to join its growing residential team. This is an excellent opportunity to work within a collaborative, people-focused studio delivering meaningful housing projects across Manchester and the UK. The ideal candidate will be confident, sociable, highly ambitious and organised. The role will focus on residential and social housing schemes, including projects involving fire remediation and building safety works. You will be reporting into an Associate whilst working amongst a large project team, collaborating with the in-house development team. You will play a key role in overseeing delivery from design through to completion, acting as a central point of coordination between clients, consultants and internal teams. In return, the practice offers excellent benefits like a healthcare scheme, mentorship and personal development opportunities, seasonal parties and sports team. As well as this, they offer hybrid working arrangements and a genuinely supportive studio culture alongside long-term progression opportunities. Key Responsibilities: Lead cladding remediation, fire safety and new build projects within agreed scope, budget and programme. Monitor performance, manage risk and provide clear, accurate client advice. Oversee contracts (JCT), valuations, payments, variations and reporting. Act as Employer's Agent / Contract Administrator / Project Manager through to completion. Chair meetings, attend site and coordinate in-house and external consultants Key Skills / Requirements: Strong track record leading projects and understanding JCT contracts Experience and interest in architecture, construction and engineering Good working knowledge of the Microsoft Office package Strong negotiation and communication skills Excellent numerical skills To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
May 26, 2026
Full time
About The Role: A well-established, design-led architectural practice is seeking experienced Senior Project Managers to join its growing residential team. This is an excellent opportunity to work within a collaborative, people-focused studio delivering meaningful housing projects across Manchester and the UK. The ideal candidate will be confident, sociable, highly ambitious and organised. The role will focus on residential and social housing schemes, including projects involving fire remediation and building safety works. You will be reporting into an Associate whilst working amongst a large project team, collaborating with the in-house development team. You will play a key role in overseeing delivery from design through to completion, acting as a central point of coordination between clients, consultants and internal teams. In return, the practice offers excellent benefits like a healthcare scheme, mentorship and personal development opportunities, seasonal parties and sports team. As well as this, they offer hybrid working arrangements and a genuinely supportive studio culture alongside long-term progression opportunities. Key Responsibilities: Lead cladding remediation, fire safety and new build projects within agreed scope, budget and programme. Monitor performance, manage risk and provide clear, accurate client advice. Oversee contracts (JCT), valuations, payments, variations and reporting. Act as Employer's Agent / Contract Administrator / Project Manager through to completion. Chair meetings, attend site and coordinate in-house and external consultants Key Skills / Requirements: Strong track record leading projects and understanding JCT contracts Experience and interest in architecture, construction and engineering Good working knowledge of the Microsoft Office package Strong negotiation and communication skills Excellent numerical skills To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
E-commerce and Marketplace Manager Blackburn 45,000- 60,000 + Bonus + Benefits A growing and ambitious product-led business is looking for an experienced Marketplace & Marketing Manager to help drive the next phase of growth across marketplace and retail channels. This is a broad, commercially focused role for someone who understands modern ecommerce, digital marketing, social media, product positioning and seasonal trading strategies. You'll play a key role in shaping how products are developed in-house, marketed, launched and sold across multiple online channels and marketplaces. The business continues to invest heavily in growth, digital infrastructure and new product development, making this a fantastic opportunity for a commercially minded marketer who enjoys variety, ownership and seeing the direct impact of their work. The Role Working closely with senior leadership, you'll take ownership of the marketplace and marketing functions, helping to drive traffic, conversion, customer engagement and brand growth across multiple channels. Key responsibilities will include: Driving growth across marketplace channels including Amazon, B&Q, eBay and TikTok. Researching and developing extensions to existing product ranges, working with the design team to create products that enhance marketplace growth and performance. Monitoring marketplace trading performance, product visibility and commercial opportunities. Planning and executing seasonal marketing calendars and promotional campaigns. Using analytics, trading data and customer insights to improve performance and identify growth opportunities. Managing and reviewing the performance of external digital and marketplace agency partners. Researching market trends, competitor activity and emerging marketplace opportunities. Supporting the development of email marketing campaigns and customer communications. Creating marketing tools and support materials for the retail field sales team. Maintaining strong and consistent brand messaging and tone of voice across all channels. About you We're looking for someone with a genuine interest in gifting, gardening and growing, who is excited by the opportunity to help develop products and grow marketplace channels within a unique and enjoyable category. You should be commercially minded, creative and comfortable launching and developing products, with the ability to spot trends and opportunities that will drive growth across our marketplace channels. This role would suit someone who enjoys working within a small, hands-on team environment where they can genuinely make a difference, bring ideas to the table and get stuck in across multiple areas of the business. You will ideally have: Previous experience within a marketplace, ecommerce, digital marketing or commercially focused online trading role. Experience driving growth across marketplace channels such as Amazon, eBay, TikTok Shop or similar platforms. A strong commercial mindset with the ability to identify product, marketing and marketplace growth opportunities. Experience supporting product development, range extensions or product launches from concept through to market. Good understanding of digital marketing, social media and online customer engagement Experience managing external digital or marketplace agency partners. Confidence using analytics, trading data and customer insights to support decision making and improve performance. Experience planning and executing seasonal campaigns and promotional activity. Strong communication skills and the ability to work closely with design, commercial and leadership teams. A hands-on, proactive approach with the ability to work effectively within a small team environment.
May 26, 2026
Full time
E-commerce and Marketplace Manager Blackburn 45,000- 60,000 + Bonus + Benefits A growing and ambitious product-led business is looking for an experienced Marketplace & Marketing Manager to help drive the next phase of growth across marketplace and retail channels. This is a broad, commercially focused role for someone who understands modern ecommerce, digital marketing, social media, product positioning and seasonal trading strategies. You'll play a key role in shaping how products are developed in-house, marketed, launched and sold across multiple online channels and marketplaces. The business continues to invest heavily in growth, digital infrastructure and new product development, making this a fantastic opportunity for a commercially minded marketer who enjoys variety, ownership and seeing the direct impact of their work. The Role Working closely with senior leadership, you'll take ownership of the marketplace and marketing functions, helping to drive traffic, conversion, customer engagement and brand growth across multiple channels. Key responsibilities will include: Driving growth across marketplace channels including Amazon, B&Q, eBay and TikTok. Researching and developing extensions to existing product ranges, working with the design team to create products that enhance marketplace growth and performance. Monitoring marketplace trading performance, product visibility and commercial opportunities. Planning and executing seasonal marketing calendars and promotional campaigns. Using analytics, trading data and customer insights to improve performance and identify growth opportunities. Managing and reviewing the performance of external digital and marketplace agency partners. Researching market trends, competitor activity and emerging marketplace opportunities. Supporting the development of email marketing campaigns and customer communications. Creating marketing tools and support materials for the retail field sales team. Maintaining strong and consistent brand messaging and tone of voice across all channels. About you We're looking for someone with a genuine interest in gifting, gardening and growing, who is excited by the opportunity to help develop products and grow marketplace channels within a unique and enjoyable category. You should be commercially minded, creative and comfortable launching and developing products, with the ability to spot trends and opportunities that will drive growth across our marketplace channels. This role would suit someone who enjoys working within a small, hands-on team environment where they can genuinely make a difference, bring ideas to the table and get stuck in across multiple areas of the business. You will ideally have: Previous experience within a marketplace, ecommerce, digital marketing or commercially focused online trading role. Experience driving growth across marketplace channels such as Amazon, eBay, TikTok Shop or similar platforms. A strong commercial mindset with the ability to identify product, marketing and marketplace growth opportunities. Experience supporting product development, range extensions or product launches from concept through to market. Good understanding of digital marketing, social media and online customer engagement Experience managing external digital or marketplace agency partners. Confidence using analytics, trading data and customer insights to support decision making and improve performance. Experience planning and executing seasonal campaigns and promotional activity. Strong communication skills and the ability to work closely with design, commercial and leadership teams. A hands-on, proactive approach with the ability to work effectively within a small team environment.
Our client, a leader in the recruitment industry, is currently seeking a Brand Manager to join their dynamic team. This permanent role offers an exciting opportunity to develop and manage brand strategies to elevate market presence and drive business growth. Brand Manager Location: Whiteley Reporting to: Marketing Team Lead Role Summary A hands-on, high-ownership role focused on bringing our flagship professional services brand to life. Working alongside the brand management team, you will shape and execute our brand across owned channels-with a strong emphasis on social media strategy (LinkedIn), content creation, storytelling, and events. You will collaborate cross-functionally with marketing and sales to deliver high-quality, on-brand creative output at pace. Key Responsibilities Brand & Content Leadership: Own and evolve the brand narrative, tone of voice, and visual identity; act as brand guardian to ensure consistency across all campaigns and assets. Content Creation & Campaigns: Lead end-to-end content creation from ideation to execution; write compelling copy for social, PR, and campaigns, turning complex insights into accessible content. Events & Brand Activation: Partner with sales teams to organize industry events and conferences; develop event messaging and leverage activations for wider social storytelling. Social Media Strategy: Develop and deliver the social media strategy (primarily LinkedIn); create written, visual, and short-form video content while tracking performance data to optimize engagement. Creative Briefing: Manage and brief internal creative resources or external agencies to ensure deadlines and brand guidelines are met. Skills & Experience Essential: Proven experience in a Brand Manager or Senior Brand/Content marketing role. Strong track record developing and delivering marketing and social media strategies. Exceptional stakeholder management and ability to work cross-functionally. Hands-on content ideation, copywriting, and creative resource management skills. Experience across B2B and/or B2C marketing environments. Desirable: Experience using HubSpot. Experience using analytics to track and optimize content performance. Experience supporting corporate events and live brand activations. Note: Prior recruitment or professional services industry experience is a plus, but not essential. What We're Looking For A brand-led marketer who thrives on "doing" and executing, not just planning. A natural storyteller who balances creative flair with commercial impact. The strategic confidence to look at the big picture, test new ideas, and learn. A collaborative communicator comfortable partnering with senior stakeholders. If you are a passionate and experienced Brand Manager looking for a new challenge, we would love to hear from you. Apply now to join our client's innovative and forward-thinking team.
May 26, 2026
Full time
Our client, a leader in the recruitment industry, is currently seeking a Brand Manager to join their dynamic team. This permanent role offers an exciting opportunity to develop and manage brand strategies to elevate market presence and drive business growth. Brand Manager Location: Whiteley Reporting to: Marketing Team Lead Role Summary A hands-on, high-ownership role focused on bringing our flagship professional services brand to life. Working alongside the brand management team, you will shape and execute our brand across owned channels-with a strong emphasis on social media strategy (LinkedIn), content creation, storytelling, and events. You will collaborate cross-functionally with marketing and sales to deliver high-quality, on-brand creative output at pace. Key Responsibilities Brand & Content Leadership: Own and evolve the brand narrative, tone of voice, and visual identity; act as brand guardian to ensure consistency across all campaigns and assets. Content Creation & Campaigns: Lead end-to-end content creation from ideation to execution; write compelling copy for social, PR, and campaigns, turning complex insights into accessible content. Events & Brand Activation: Partner with sales teams to organize industry events and conferences; develop event messaging and leverage activations for wider social storytelling. Social Media Strategy: Develop and deliver the social media strategy (primarily LinkedIn); create written, visual, and short-form video content while tracking performance data to optimize engagement. Creative Briefing: Manage and brief internal creative resources or external agencies to ensure deadlines and brand guidelines are met. Skills & Experience Essential: Proven experience in a Brand Manager or Senior Brand/Content marketing role. Strong track record developing and delivering marketing and social media strategies. Exceptional stakeholder management and ability to work cross-functionally. Hands-on content ideation, copywriting, and creative resource management skills. Experience across B2B and/or B2C marketing environments. Desirable: Experience using HubSpot. Experience using analytics to track and optimize content performance. Experience supporting corporate events and live brand activations. Note: Prior recruitment or professional services industry experience is a plus, but not essential. What We're Looking For A brand-led marketer who thrives on "doing" and executing, not just planning. A natural storyteller who balances creative flair with commercial impact. The strategic confidence to look at the big picture, test new ideas, and learn. A collaborative communicator comfortable partnering with senior stakeholders. If you are a passionate and experienced Brand Manager looking for a new challenge, we would love to hear from you. Apply now to join our client's innovative and forward-thinking team.
Job Location: Woolpit Additional Location Information: Salary: Competitive Contract type: Fixed Term Posting End Date: 29/05/2026 At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best - ensuring they feel proud to be themselves and part of BUUK Infrastructure. We are looking for Talent Acquisition Manager who would like to help us reach our mission to "earn customer loyalty and drive business growth by providing consistently excellent service". This is a fixed term role covering maternity leave, for up to one year. Purpose of this role The Talent Acquisition Manager leads the recruitment function, ensuring the organisation attracts, engages, and hires the best talent to meet current and future business needs. This role is responsible for developing and executing recruitment strategies, managing the talent acquisition team, and driving initiatives that enhance employer branding and candidate experience. Your key responsibilities are Lead and manage the talent acquisition (TA) team, providing guidance, development, coaching and performance oversight. Manage the full recruitment lifecycle, including attracting, sourcing, headhunting, screening, interviewing and offer negotiation. Oversee the full recruitment lifecycle for critical and senior level roles. Work in partnership with hiring managers to understand role requirements and develop effective recruitment strategies. Proactively build and utilise internal and external candidate databases and talent pools, creating talent pipelines, with a focus on critical and senior level roles. Review that the TA function is using the correct channels (job boards, social media, networking, internal mobility) to attract diverse talent. Review, develop and maintain recruitment system to ensure it's adding value and fit for purpose. Create and update policies, procedures and guidance to ensure BUUK complies with employment and immigration law. Champion employer branding efforts to position the organisation as an employer of choice. Lead process improvement projects to improve the talent acquisition function. Ability to travel to other sites in the UK when required. Any other duties as deemed appropriate by the Group Talent and Development Manager and Head of HR. Qualifications Degree or equivalent experience. Experience/Knowledge Extensive experience in talent acquisition or recruitment (in-house or agency). Strong understanding of recruitment best practices, sourcing strategies and market trends. Knowledge of Employment and Immigration Law and best practice in recruitment. Abilities/Skills Proven ability to lead and motivate a team. Excellent verbal and written communication skills. Ability to plan and meet deadlines and able to manage multiple priorities in a fast-paced environment. Excellent stakeholder management and influencing skills. Strong ability to quickly learn and adapt to new systems. Desirable CIPD Level 7 in HR Management. Leadership & Management qualification. Experience of managing a team. Experience in using Applicant Tracking Systems. Sales skills. What can you expect from us Cost of living annual pay review. Company pension contributions up to 10% if employees contribute 5%. 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks. Enhanced maternity, paternity and adoption pay. To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax). Hybrid working for eligible roles. Development opportunities to reach your career aspirations. BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do. Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you would like to be a part of our team and you meet many, but not all our requirements for this role, please apply. You can also ask us about flexible working options. Please note we reserve the right to close the role early. Therefore, if you're interested in this role, we encourage you to apply as soon as possible.
May 26, 2026
Contractor
Job Location: Woolpit Additional Location Information: Salary: Competitive Contract type: Fixed Term Posting End Date: 29/05/2026 At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best - ensuring they feel proud to be themselves and part of BUUK Infrastructure. We are looking for Talent Acquisition Manager who would like to help us reach our mission to "earn customer loyalty and drive business growth by providing consistently excellent service". This is a fixed term role covering maternity leave, for up to one year. Purpose of this role The Talent Acquisition Manager leads the recruitment function, ensuring the organisation attracts, engages, and hires the best talent to meet current and future business needs. This role is responsible for developing and executing recruitment strategies, managing the talent acquisition team, and driving initiatives that enhance employer branding and candidate experience. Your key responsibilities are Lead and manage the talent acquisition (TA) team, providing guidance, development, coaching and performance oversight. Manage the full recruitment lifecycle, including attracting, sourcing, headhunting, screening, interviewing and offer negotiation. Oversee the full recruitment lifecycle for critical and senior level roles. Work in partnership with hiring managers to understand role requirements and develop effective recruitment strategies. Proactively build and utilise internal and external candidate databases and talent pools, creating talent pipelines, with a focus on critical and senior level roles. Review that the TA function is using the correct channels (job boards, social media, networking, internal mobility) to attract diverse talent. Review, develop and maintain recruitment system to ensure it's adding value and fit for purpose. Create and update policies, procedures and guidance to ensure BUUK complies with employment and immigration law. Champion employer branding efforts to position the organisation as an employer of choice. Lead process improvement projects to improve the talent acquisition function. Ability to travel to other sites in the UK when required. Any other duties as deemed appropriate by the Group Talent and Development Manager and Head of HR. Qualifications Degree or equivalent experience. Experience/Knowledge Extensive experience in talent acquisition or recruitment (in-house or agency). Strong understanding of recruitment best practices, sourcing strategies and market trends. Knowledge of Employment and Immigration Law and best practice in recruitment. Abilities/Skills Proven ability to lead and motivate a team. Excellent verbal and written communication skills. Ability to plan and meet deadlines and able to manage multiple priorities in a fast-paced environment. Excellent stakeholder management and influencing skills. Strong ability to quickly learn and adapt to new systems. Desirable CIPD Level 7 in HR Management. Leadership & Management qualification. Experience of managing a team. Experience in using Applicant Tracking Systems. Sales skills. What can you expect from us Cost of living annual pay review. Company pension contributions up to 10% if employees contribute 5%. 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks. Enhanced maternity, paternity and adoption pay. To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax). Hybrid working for eligible roles. Development opportunities to reach your career aspirations. BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do. Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you would like to be a part of our team and you meet many, but not all our requirements for this role, please apply. You can also ask us about flexible working options. Please note we reserve the right to close the role early. Therefore, if you're interested in this role, we encourage you to apply as soon as possible.
Competitive Salary Plus Bonus + Car Allowance or Company Car Barchester have a rare opportunity for a passionate senior sales professional to join us as a Divisional Sales and Marketing Manager. This vital role will support the 47 care homes across the South West Division's portfolio to grow their occupancy and have a positive impact on the commercial success of each and every home. We are looking for someone who is self-motivated, creative, with excellent attention to detail, who will be able to communicate ideas and improvements clearly at all levels. Regular travel across South West Required experience/qualifications: A background in sales, marketing, and/or communications Previous experience managing a high-performing sales team Confident in using various reporting processes Experience analysing market and financial data, and presenting conclusions Full UK driving licence Responsibilities: Review the top line of each care home, translating findings into business plans to achieve occupancy, revenue, and EBITDAR objectives Line manage a team of Customer Relationship Managers and oversee the commercial performance of a team of Home Service Advisors Strategic input into enquiry generation across the division Work with management across the division to identify specific difficulties around enquiry management and community engagement, and deliver training to address these areas Recruitment, induction, training, and retention of Customer Relationship Managers and Home Services Advisors Oversee a Divisional Activities lead and delivery of Life Enrichment programmes in all homes Maintain a good awareness of the market opportunities across the division Travel to care homes across the division to gain a depth of knowledge into the Barchester approach and home-specific challenges Deliver occupancy support sessions on a monthly basis across all regions to develop clear action plans Work closely with the marketing and life enrichment teams to develop, deliver, and promote the Barchester ethos Support Barchester's ambitious new build programme to ensure occupancy growth in newly opened homes Oversee social media activity for 47 care homes Demonstrate a clear focus on quality and customer experience Rewards and Benefits: Generous salary Competitive car allowance Access to a range of retail and leisure vouchers Free learning and development opportunities As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766
May 26, 2026
Full time
Competitive Salary Plus Bonus + Car Allowance or Company Car Barchester have a rare opportunity for a passionate senior sales professional to join us as a Divisional Sales and Marketing Manager. This vital role will support the 47 care homes across the South West Division's portfolio to grow their occupancy and have a positive impact on the commercial success of each and every home. We are looking for someone who is self-motivated, creative, with excellent attention to detail, who will be able to communicate ideas and improvements clearly at all levels. Regular travel across South West Required experience/qualifications: A background in sales, marketing, and/or communications Previous experience managing a high-performing sales team Confident in using various reporting processes Experience analysing market and financial data, and presenting conclusions Full UK driving licence Responsibilities: Review the top line of each care home, translating findings into business plans to achieve occupancy, revenue, and EBITDAR objectives Line manage a team of Customer Relationship Managers and oversee the commercial performance of a team of Home Service Advisors Strategic input into enquiry generation across the division Work with management across the division to identify specific difficulties around enquiry management and community engagement, and deliver training to address these areas Recruitment, induction, training, and retention of Customer Relationship Managers and Home Services Advisors Oversee a Divisional Activities lead and delivery of Life Enrichment programmes in all homes Maintain a good awareness of the market opportunities across the division Travel to care homes across the division to gain a depth of knowledge into the Barchester approach and home-specific challenges Deliver occupancy support sessions on a monthly basis across all regions to develop clear action plans Work closely with the marketing and life enrichment teams to develop, deliver, and promote the Barchester ethos Support Barchester's ambitious new build programme to ensure occupancy growth in newly opened homes Oversee social media activity for 47 care homes Demonstrate a clear focus on quality and customer experience Rewards and Benefits: Generous salary Competitive car allowance Access to a range of retail and leisure vouchers Free learning and development opportunities As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766
