Travel Consultant - Tour Operator specialising in bespoke small group and individual tours in throughout the UK and Ireland. We are seeking a Travel Consultant with Tour Operations experience, who is a builder of rapport with customers and uses their relationship skills to sell. Whilst ideally you will have good UK knowledge, and may have specialised in inbound tourism before, Travel Consultants working to sell overseas holidays presently and keen to do something different are also of great interest to the award winning Travel Company! Salary is circa £27k - £30k pa plus benefits and this role can be office based in Glasgow, hybrid, or fully remote. JOB DESCRIPTION:The ethos is to offer tailormade and experience focused holidays throughout the UK and Ireland. Their discerning clientele seek itineraries that offer authentic experience and great service, and they have a high level of repeat business. Be responsible for responding to enquiries and converting them into tailor-made holidays. Listen and respond to the customer's needs then organise everything from accommodation to activities to travel in order to create a unique holiday experience, working in partnership with local businesses who share our commitment to quality and customer service Use your natural sales skills backed by a strong customer service focus You are fluent in English and demonstrate excellent attention to detail in both literacy and numeracy Relish the challenge of working in a fast-paced yet supportive environment as part of a small team of around 20 people You will be a skilled communicator and computer literate Use your excellent knowledge of the geography of Scotland - and ideally also England, Wales and Ireland - and be passionate about encouraging visitors from home and overseas to explore beyond-the-beaten track You'll believe a holiday in the UK/ Ireland can be just as good as one abroad. This is a full-time position, based on a 37.5 hour working week within our Mon to Sat office opening hours. Occasional overtime may be necessary at peak times. Once experienced, you will also take your turn to cover the 24/7 duty rota for customers on holiday. THE PACKAGE:Starting salary is up to £30k dependent on experience and there is an additional company bonus, plus facilitate experiencing their tours and itineraries. This role can be office based/hybrid in Glasgow but there is potential to consider fully remote dependent on the candidates experience. EXPERIENCE REQUIRED: We are seeking someone with a Travel Consultant background, within a Sales focused environment for a Tour Operator. You will have good knowledge of the UK & Ireland, but you don't have to have specialised in this before, Travel Professionals from luxury tour operators that sell international travel, will also be considered if you're keen of a change in direction! INTERESTED?Please follow the instructions to apply, attaching your CV. This vacancy is being managed by Gemma Thelwell . If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!
May 16, 2026
Full time
Travel Consultant - Tour Operator specialising in bespoke small group and individual tours in throughout the UK and Ireland. We are seeking a Travel Consultant with Tour Operations experience, who is a builder of rapport with customers and uses their relationship skills to sell. Whilst ideally you will have good UK knowledge, and may have specialised in inbound tourism before, Travel Consultants working to sell overseas holidays presently and keen to do something different are also of great interest to the award winning Travel Company! Salary is circa £27k - £30k pa plus benefits and this role can be office based in Glasgow, hybrid, or fully remote. JOB DESCRIPTION:The ethos is to offer tailormade and experience focused holidays throughout the UK and Ireland. Their discerning clientele seek itineraries that offer authentic experience and great service, and they have a high level of repeat business. Be responsible for responding to enquiries and converting them into tailor-made holidays. Listen and respond to the customer's needs then organise everything from accommodation to activities to travel in order to create a unique holiday experience, working in partnership with local businesses who share our commitment to quality and customer service Use your natural sales skills backed by a strong customer service focus You are fluent in English and demonstrate excellent attention to detail in both literacy and numeracy Relish the challenge of working in a fast-paced yet supportive environment as part of a small team of around 20 people You will be a skilled communicator and computer literate Use your excellent knowledge of the geography of Scotland - and ideally also England, Wales and Ireland - and be passionate about encouraging visitors from home and overseas to explore beyond-the-beaten track You'll believe a holiday in the UK/ Ireland can be just as good as one abroad. This is a full-time position, based on a 37.5 hour working week within our Mon to Sat office opening hours. Occasional overtime may be necessary at peak times. Once experienced, you will also take your turn to cover the 24/7 duty rota for customers on holiday. THE PACKAGE:Starting salary is up to £30k dependent on experience and there is an additional company bonus, plus facilitate experiencing their tours and itineraries. This role can be office based/hybrid in Glasgow but there is potential to consider fully remote dependent on the candidates experience. EXPERIENCE REQUIRED: We are seeking someone with a Travel Consultant background, within a Sales focused environment for a Tour Operator. You will have good knowledge of the UK & Ireland, but you don't have to have specialised in this before, Travel Professionals from luxury tour operators that sell international travel, will also be considered if you're keen of a change in direction! INTERESTED?Please follow the instructions to apply, attaching your CV. This vacancy is being managed by Gemma Thelwell . If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!
Event Sales Manager Remote A fast-growing luxury inbound travel business is seeking a commercially driven Sales Manager to build and scale its sales function, with a strong focus on growing revenue through predominantly American clients and partners . Specialising in bespoke, high-end travel and hospitality experiences across the UK and Ireland , this is an exciting opportunity for someone with a background in luxury travel, bespoke hospitality, or high-end events who can combine strong commercial instinct with deep destination knowledge. The Role Working closely with leadership, you will develop the sales strategy from the ground up- identifying opportunities, building key relationships across the US market, and creating the processes and structure needed to drive long-term growth. Key Responsibilities Build and develop the company s sales function and processes Drive new business growth with American travel advisors, agencies, and corporate clients Develop and manage a strong sales pipeline from prospecting to conversion Build long-term commercial partnerships within the luxury travel sector Work closely with internal teams to ensure seamless delivery of bespoke client experiences Represent the business at industry events and trade shows Essential Skills & Experience Proven business development or sales experience within luxury travel, bespoke hospitality, or events Experience building or scaling a sales function in a growing business Strong knowledge of UK destinations, itineraries, venues, and event experiences Excellent commercial, networking, and relationship-building skills Entrepreneurial, proactive, and highly self-motivated What s on Offer Exposure to exceptional bespoke travel and event experiences across the UK and Ireland Competitive salary (DOE) Opportunity to shape a high-growth luxury business Autonomy, creativity, and strong progression potential
May 15, 2026
Full time
Event Sales Manager Remote A fast-growing luxury inbound travel business is seeking a commercially driven Sales Manager to build and scale its sales function, with a strong focus on growing revenue through predominantly American clients and partners . Specialising in bespoke, high-end travel and hospitality experiences across the UK and Ireland , this is an exciting opportunity for someone with a background in luxury travel, bespoke hospitality, or high-end events who can combine strong commercial instinct with deep destination knowledge. The Role Working closely with leadership, you will develop the sales strategy from the ground up- identifying opportunities, building key relationships across the US market, and creating the processes and structure needed to drive long-term growth. Key Responsibilities Build and develop the company s sales function and processes Drive new business growth with American travel advisors, agencies, and corporate clients Develop and manage a strong sales pipeline from prospecting to conversion Build long-term commercial partnerships within the luxury travel sector Work closely with internal teams to ensure seamless delivery of bespoke client experiences Represent the business at industry events and trade shows Essential Skills & Experience Proven business development or sales experience within luxury travel, bespoke hospitality, or events Experience building or scaling a sales function in a growing business Strong knowledge of UK destinations, itineraries, venues, and event experiences Excellent commercial, networking, and relationship-building skills Entrepreneurial, proactive, and highly self-motivated What s on Offer Exposure to exceptional bespoke travel and event experiences across the UK and Ireland Competitive salary (DOE) Opportunity to shape a high-growth luxury business Autonomy, creativity, and strong progression potential
Travel Consultant - Tour Operator specialising in bespoke small group and individual tours in throughout the UK and Ireland. We are seeking a Travel Consultant with Tour Operations experience, who is a builder of rapport with customers and uses their relationship skills to sell. Whilst ideally you will have good UK knowledge, and may have specialised in inbound tourism before, Travel Consultants working to sell overseas holidays presently and keen to do something different are also of great interest to the award winning Travel Company! Salary is circa 27k - 30k pa plus benefits and this role can be office based in Glasgow, hybrid, or fully remote. JOB DESCRIPTION: The ethos is to offer tailormade and experience focused holidays throughout the UK and Ireland. Their discerning clientele seek itineraries that offer authentic experience and great service, and they have a high level of repeat business. Be responsible for responding to enquiries and converting them into tailor-made holidays. Listen and respond to the customer's needs then organise everything from accommodation to activities to travel in order to create a unique holiday experience, working in partnership with local businesses who share our commitment to quality and customer service Use your natural sales skills backed by a strong customer service focus You are fluent in English and demonstrate excellent attention to detail in both literacy and numeracy Relish the challenge of working in a fast-paced yet supportive environment as part of a small team of around 20 people You will be a skilled communicator and computer literate Use your excellent knowledge of the geography of Scotland - and ideally also England, Wales and Ireland - and be passionate about encouraging visitors from home and overseas to explore beyond-the-beaten track You'll believe a holiday in the UK/ Ireland can be just as good as one abroad. This is a full-time position, based on a 37.5 hour working week within our Mon to Sat office opening hours. Occasional overtime may be necessary at peak times. Once experienced, you will also take your turn to cover the 24/7 duty rota for customers on holiday. THE PACKAGE: Starting salary is up to 30k dependent on experience and there is an additional company bonus, plus facilitate experiencing their tours and itineraries. This role can be office based/hybrid in Glasgow but there is potential to consider fully remote dependent on the candidates experience. EXPERIENCE REQUIRED: We are seeking someone with a Travel Consultant background, within a Sales focused environment for a Tour Operator. You will have good knowledge of the UK & Ireland, but you don't have to have specialised in this before, Travel Professionals from luxury tour operators that sell international travel, will also be considered if you're keen of a change in direction! INTERESTED? Please follow the instructions to apply, attaching your CV. This vacancy is being managed by Gemma Thelwell (phone number removed) (url removed). If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!
May 12, 2026
Full time
Travel Consultant - Tour Operator specialising in bespoke small group and individual tours in throughout the UK and Ireland. We are seeking a Travel Consultant with Tour Operations experience, who is a builder of rapport with customers and uses their relationship skills to sell. Whilst ideally you will have good UK knowledge, and may have specialised in inbound tourism before, Travel Consultants working to sell overseas holidays presently and keen to do something different are also of great interest to the award winning Travel Company! Salary is circa 27k - 30k pa plus benefits and this role can be office based in Glasgow, hybrid, or fully remote. JOB DESCRIPTION: The ethos is to offer tailormade and experience focused holidays throughout the UK and Ireland. Their discerning clientele seek itineraries that offer authentic experience and great service, and they have a high level of repeat business. Be responsible for responding to enquiries and converting them into tailor-made holidays. Listen and respond to the customer's needs then organise everything from accommodation to activities to travel in order to create a unique holiday experience, working in partnership with local businesses who share our commitment to quality and customer service Use your natural sales skills backed by a strong customer service focus You are fluent in English and demonstrate excellent attention to detail in both literacy and numeracy Relish the challenge of working in a fast-paced yet supportive environment as part of a small team of around 20 people You will be a skilled communicator and computer literate Use your excellent knowledge of the geography of Scotland - and ideally also England, Wales and Ireland - and be passionate about encouraging visitors from home and overseas to explore beyond-the-beaten track You'll believe a holiday in the UK/ Ireland can be just as good as one abroad. This is a full-time position, based on a 37.5 hour working week within our Mon to Sat office opening hours. Occasional overtime may be necessary at peak times. Once experienced, you will also take your turn to cover the 24/7 duty rota for customers on holiday. THE PACKAGE: Starting salary is up to 30k dependent on experience and there is an additional company bonus, plus facilitate experiencing their tours and itineraries. This role can be office based/hybrid in Glasgow but there is potential to consider fully remote dependent on the candidates experience. EXPERIENCE REQUIRED: We are seeking someone with a Travel Consultant background, within a Sales focused environment for a Tour Operator. You will have good knowledge of the UK & Ireland, but you don't have to have specialised in this before, Travel Professionals from luxury tour operators that sell international travel, will also be considered if you're keen of a change in direction! INTERESTED? Please follow the instructions to apply, attaching your CV. This vacancy is being managed by Gemma Thelwell (phone number removed) (url removed). If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!
Residential Management Group (RMG)
Northwich, Cheshire
Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 144,000 households across the UK. RMG is growing and its Customer Service Contact Centre has exciting opportunities for Customer Service Advisors, to join our supportive team based in Northwich. As a Customer Service Advisor, you will join a friendly team of established and supportive Customer Service colleagues and become the voice of RMG. You'll be confident building rapport with our customers, answering a variety of queries relating to their properties and accounts. Important Dates for Applicants We're excited to welcome new talent to our team! Successful candidates will begin their journey with us on Monday, 3rd November 2025. Please note: Due to our structured and comprehensive training schedule, no holidays or appointments can be taken within your first month to ensure you don't miss any valuable training and you're able to put into practice what you have learnt. Once you finish training, the support and learning doesn't end there. We have a designated coach and your Team Leader, and you will have a 1-2-1 each month, alongside regular coaching and feedback to discuss your needs and provide valuable support and advice to help you develop in your role and increase your confidence. The support we offer our people is second to none and we will embrace you as one of the team from the moment you step through our door. More about your role You will be responding to inbound customer contacts/queries (via phone, email, WhatsApp or online chat) providing advice, guidance and services/solutions to meet customer needs. You will also ensure all transactions with customers are accurately recorded on our industry leading system (Salesforce) and process all documentation resulting from customer contacts ensuring information is passed to colleagues to action. You will regularly support other areas of the business with various projects. What hours will you be working? Our Customer Service Centre is a 24/7 operation to ensure we're always available to respond to customer's queries. The shift pattern is on a 4 week rotation, starting with 8-4pm, 9-5pm, 10-6pm and then 12-8pm. Every 4 weeks you will work a weekend shift and have days off in lieu on the week prior and after. For more information, please download our job profile available on our website. More about you We're looking for self-motivated people with a positive attitude. Previous customer service experience is beneficial but not essential, we are looking for the people with the right skills and attitude, you can really forge a career within RMG. It's a given you will be a great communicator, be able to demonstrate empathy and be happy to go out of your way to help both customers and colleagues. Ideally, we're looking for First class customer service skills, where providing a great service just comes naturally to you! Excellent communication skills both written and verbal Able to carry out instructions quickly and accurately and the confidence to ask if unsure Good organisational skills with the ability to work to deadlines Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: 27 days holiday plus Bank Holidays Free onsite parking Potential to earn Bonus Fantastic reward and recognition scheme that recognises exceptional customer service Career Development and extensive opportunities to progress Free Healthcare cashback Plan (re-claiming for things like optical treatment dental care, physiotherapy and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services amongst other support and advice lines including mental health and financial support Access to many discounts and money saving schemes including smart tech and cycle-to-work incentives A comprehensive induction / training period - so you know you will be confident when speaking with customers What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities
Oct 01, 2025
Full time
Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 144,000 households across the UK. RMG is growing and its Customer Service Contact Centre has exciting opportunities for Customer Service Advisors, to join our supportive team based in Northwich. As a Customer Service Advisor, you will join a friendly team of established and supportive Customer Service colleagues and become the voice of RMG. You'll be confident building rapport with our customers, answering a variety of queries relating to their properties and accounts. Important Dates for Applicants We're excited to welcome new talent to our team! Successful candidates will begin their journey with us on Monday, 3rd November 2025. Please note: Due to our structured and comprehensive training schedule, no holidays or appointments can be taken within your first month to ensure you don't miss any valuable training and you're able to put into practice what you have learnt. Once you finish training, the support and learning doesn't end there. We have a designated coach and your Team Leader, and you will have a 1-2-1 each month, alongside regular coaching and feedback to discuss your needs and provide valuable support and advice to help you develop in your role and increase your confidence. The support we offer our people is second to none and we will embrace you as one of the team from the moment you step through our door. More about your role You will be responding to inbound customer contacts/queries (via phone, email, WhatsApp or online chat) providing advice, guidance and services/solutions to meet customer needs. You will also ensure all transactions with customers are accurately recorded on our industry leading system (Salesforce) and process all documentation resulting from customer contacts ensuring information is passed to colleagues to action. You will regularly support other areas of the business with various projects. What hours will you be working? Our Customer Service Centre is a 24/7 operation to ensure we're always available to respond to customer's queries. The shift pattern is on a 4 week rotation, starting with 8-4pm, 9-5pm, 10-6pm and then 12-8pm. Every 4 weeks you will work a weekend shift and have days off in lieu on the week prior and after. For more information, please download our job profile available on our website. More about you We're looking for self-motivated people with a positive attitude. Previous customer service experience is beneficial but not essential, we are looking for the people with the right skills and attitude, you can really forge a career within RMG. It's a given you will be a great communicator, be able to demonstrate empathy and be happy to go out of your way to help both customers and colleagues. Ideally, we're looking for First class customer service skills, where providing a great service just comes naturally to you! Excellent communication skills both written and verbal Able to carry out instructions quickly and accurately and the confidence to ask if unsure Good organisational skills with the ability to work to deadlines Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: 27 days holiday plus Bank Holidays Free onsite parking Potential to earn Bonus Fantastic reward and recognition scheme that recognises exceptional customer service Career Development and extensive opportunities to progress Free Healthcare cashback Plan (re-claiming for things like optical treatment dental care, physiotherapy and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services amongst other support and advice lines including mental health and financial support Access to many discounts and money saving schemes including smart tech and cycle-to-work incentives A comprehensive induction / training period - so you know you will be confident when speaking with customers What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities
