GLL is looking for a Customer service advisor at Vauxhall Leisure Centre. If you have the passion for people and the ability to deliver a first-class customer service experience, there has never been a more exciting time to join us. This is more than just a Customer service advisor job, it's a career. As a Customer service advisor, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle. Our Customer service advisor's respond to enquiries, converting them into memberships. Customer service advisor's are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries, and even go out into the community on outreach projects. From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service level is at the highest level at all times. What you'll do: Be the first point of call for customers. Answer incoming calls to the centre. Deal with transactions including setting up direct debits and cash handling. Handle membership enquiries, including selling memberships to customers. Deliver first-class customer service. Answer customer queries. Set up equipment. Be a key support to your team on a daily basis, from preparing studios, gyms, or sports halls for various activities to the general cleaning and upkeep of the centre. What you need: A can-do attitude. A real focus on customer service. Passion and personality. Knowledge of health and safety. Be a great team player. Good IT, literacy, numerical, and communication skills. Some experience of administration. Cash handling experience. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Full time permanent position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet. About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time. A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.
Jun 22, 2026
Full time
GLL is looking for a Customer service advisor at Vauxhall Leisure Centre. If you have the passion for people and the ability to deliver a first-class customer service experience, there has never been a more exciting time to join us. This is more than just a Customer service advisor job, it's a career. As a Customer service advisor, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle. Our Customer service advisor's respond to enquiries, converting them into memberships. Customer service advisor's are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries, and even go out into the community on outreach projects. From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service level is at the highest level at all times. What you'll do: Be the first point of call for customers. Answer incoming calls to the centre. Deal with transactions including setting up direct debits and cash handling. Handle membership enquiries, including selling memberships to customers. Deliver first-class customer service. Answer customer queries. Set up equipment. Be a key support to your team on a daily basis, from preparing studios, gyms, or sports halls for various activities to the general cleaning and upkeep of the centre. What you need: A can-do attitude. A real focus on customer service. Passion and personality. Knowledge of health and safety. Be a great team player. Good IT, literacy, numerical, and communication skills. Some experience of administration. Cash handling experience. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Full time permanent position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet. About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time. A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.
Customer Ecommerce Administrator Online Beauty Retailer Location: Heywood Salary £26,000 - £28,000 plus benefits We're working with a fast-growing online beauty retailer who's on the lookout for a Customer Service Ecommerce Advisor to join their small, friendly, and supportive team . This is a brilliant opportunity for someone upbeat, energetic, and genuinely passionate about delivering outstanding customer experiences. If you love talking to people, enjoy being part of a close-knit team, and want to grow with a business that invests in its people - this could be the role for you. Better still, this position offers real progression opportunities across the wider business, including purchasing, sales & marketing, or finance . What you'll be doing: Customer Service & Support: Respond to enquiries across channels, provide accurate information, and resolve complaints professionally. Order & Claims Management: Investigate lost/damaged items, liaise with couriers, and process refunds or replacements. Ecommerce Platform Management : Use Shopify to manage orders, customer queries, and product updates. Marketplace Management: Handle queries and performance across Amazon, eBay, and Mirakl platforms. Operational Support: Work with internal systems, assist during peak periods, and suggest improvements. What we're looking for: Previous customer service experience (essential) Experience in online/e-commerce customer service (preferred) Familiarity with Shopify Knowledge of Freshdesk (ideal but not essential) Experience with online marketplaces such as Amazon, eBay, Mirakl, Virtualstock Confident using Microsoft Office Knowledge of Orderwise and carrier management systems (a bonus) Strong IT skills and attention to detail A bubbly, confident personality with excellent communication skills Highly organised, with the ability to juggle multiple tasks This is a fantastic chance to join a growing business where your contribution truly matters and your career can develop in exciting directions. If you're passionate about people, service, and being part of something positive - we'd love to hear from you Apply online or for further information contact one of our specialist consultants quoting reference number: NJR16739
Jun 21, 2026
Full time
Customer Ecommerce Administrator Online Beauty Retailer Location: Heywood Salary £26,000 - £28,000 plus benefits We're working with a fast-growing online beauty retailer who's on the lookout for a Customer Service Ecommerce Advisor to join their small, friendly, and supportive team . This is a brilliant opportunity for someone upbeat, energetic, and genuinely passionate about delivering outstanding customer experiences. If you love talking to people, enjoy being part of a close-knit team, and want to grow with a business that invests in its people - this could be the role for you. Better still, this position offers real progression opportunities across the wider business, including purchasing, sales & marketing, or finance . What you'll be doing: Customer Service & Support: Respond to enquiries across channels, provide accurate information, and resolve complaints professionally. Order & Claims Management: Investigate lost/damaged items, liaise with couriers, and process refunds or replacements. Ecommerce Platform Management : Use Shopify to manage orders, customer queries, and product updates. Marketplace Management: Handle queries and performance across Amazon, eBay, and Mirakl platforms. Operational Support: Work with internal systems, assist during peak periods, and suggest improvements. What we're looking for: Previous customer service experience (essential) Experience in online/e-commerce customer service (preferred) Familiarity with Shopify Knowledge of Freshdesk (ideal but not essential) Experience with online marketplaces such as Amazon, eBay, Mirakl, Virtualstock Confident using Microsoft Office Knowledge of Orderwise and carrier management systems (a bonus) Strong IT skills and attention to detail A bubbly, confident personality with excellent communication skills Highly organised, with the ability to juggle multiple tasks This is a fantastic chance to join a growing business where your contribution truly matters and your career can develop in exciting directions. If you're passionate about people, service, and being part of something positive - we'd love to hear from you Apply online or for further information contact one of our specialist consultants quoting reference number: NJR16739
Customer Experience Executive Birmingham Hybrid Working About the Business We are a fast-growing consumer brand operating at the intersection of beauty, wellness and nutrition. With a highly engaged customer community and subscription-led model, delivering exceptional customer experiences is central to our continued success. As we scale, we are investing heavily in customer experience, AI-powered support and self-service capabilities. This is an exciting opportunity to join a business that is transforming how customers access support, combining innovative technology with a genuinely customer-first approach. The Opportunity We're looking for a Customer Experience Executive to help shape and optimise the customer journey across multiple touchpoints. This role will focus on creating and maintaining customer support content, improving self-service experiences, supporting AI-powered customer service tools and using customer insights to drive continuous improvement. Working closely with Customer Services, Marketing, Product, Brand and Technology teams, you'll play a key role in ensuring customers receive clear, accurate and engaging support while helping the business improve efficiency through automation and knowledge management. This is an excellent opportunity for someone who enjoys content creation, customer experience optimisation, data-driven decision making and emerging technologies such as AI. What You'll Be Doing Knowledge Base & Self-Service Create, maintain and optimise customer-facing help centre and knowledge base content Develop clear, engaging support articles aligned to the brand's tone of voice Ensure customer information remains accurate, relevant and easy to navigate Identify opportunities to improve self-service journeys and reduce customer effort Work closely with Customer Services teams to understand common customer queries and pain points Support initiatives aimed at increasing self-service adoption and reducing support volumes AI & Customer Support Automation Support the ongoing development and optimisation of AI-powered customer support tools Review automation performance and identify opportunities for improvement Help refine chatbot and conversational AI experiences Ensure AI knowledge sources remain accurate and up to date Contribute to the evolution of customer support automation and best practice Customer Insights & Continuous Improvement Analyse customer conversations, feedback and behavioural trends Monitor key customer experience metrics and identify improvement opportunities Produce regular reporting on self-service, automation and customer experience performance Use customer insights to recommend enhancements to customer journeys and support processes Projects & Business Change Support customer readiness for campaigns, product launches and business initiatives Ensure customer support content and communications are prepared ahead of launches Contribute to customer experience improvement projects across the business Help Customer Services teams adapt successfully to new products, services and processes Stakeholder Collaboration Partner with teams across Customer Services, Marketing, Product, Brand and Technology Share customer insights and recommendations with stakeholders Champion customer-first thinking across the organisation What Success Looks Like Within your first 12 months, you will have: Built and maintained a comprehensive customer knowledge base that supports customers, advisors and AI-powered support tools Improved customer self-service engagement and resolution rates Enhanced the quality and effectiveness of AI-driven customer support Established meaningful reporting and insight frameworks to measure CX performance Successfully supported new product launches and customer initiatives Become a trusted partner across the business for customer experience improvements About You We're looking for someone who is passionate about creating great customer experiences and enjoys solving problems through content, data and technology. You'll ideally have: Experience in Customer Experience, Customer Service Operations, Customer Success or a similar customer-focused role Excellent written communication and content creation skills Experience managing help centre, knowledge base or customer support content Strong organisational skills with excellent attention to detail The ability to manage multiple priorities and projects simultaneously Strong stakeholder management and communication skills A proactive, customer-first mindset Nice to Have Experience working with AI-powered customer support platforms or chatbot technologies Experience within eCommerce, subscription or direct-to-consumer environments Knowledge of customer journey mapping and self-service optimisation Experience supporting product launches or business change projects Familiarity with customer service platforms such as Gorgias, Zendesk or Intercom What's on Offer Hybrid working model Opportunity to shape customer experience strategy within a growing business Exposure to AI, automation and emerging customer support technologies Collaborative and fast-paced environment Excellent career development opportunities as the business continues to scale At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Jun 19, 2026
Full time
Customer Experience Executive Birmingham Hybrid Working About the Business We are a fast-growing consumer brand operating at the intersection of beauty, wellness and nutrition. With a highly engaged customer community and subscription-led model, delivering exceptional customer experiences is central to our continued success. As we scale, we are investing heavily in customer experience, AI-powered support and self-service capabilities. This is an exciting opportunity to join a business that is transforming how customers access support, combining innovative technology with a genuinely customer-first approach. The Opportunity We're looking for a Customer Experience Executive to help shape and optimise the customer journey across multiple touchpoints. This role will focus on creating and maintaining customer support content, improving self-service experiences, supporting AI-powered customer service tools and using customer insights to drive continuous improvement. Working closely with Customer Services, Marketing, Product, Brand and Technology teams, you'll play a key role in ensuring customers receive clear, accurate and engaging support while helping the business improve efficiency through automation and knowledge management. This is an excellent opportunity for someone who enjoys content creation, customer experience optimisation, data-driven decision making and emerging technologies such as AI. What You'll Be Doing Knowledge Base & Self-Service Create, maintain and optimise customer-facing help centre and knowledge base content Develop clear, engaging support articles aligned to the brand's tone of voice Ensure customer information remains accurate, relevant and easy to navigate Identify opportunities to improve self-service journeys and reduce customer effort Work closely with Customer Services teams to understand common customer queries and pain points Support initiatives aimed at increasing self-service adoption and reducing support volumes AI & Customer Support Automation Support the ongoing development and optimisation of AI-powered customer support tools Review automation performance and identify opportunities for improvement Help refine chatbot and conversational AI experiences Ensure AI knowledge sources remain accurate and up to date Contribute to the evolution of customer support automation and best practice Customer Insights & Continuous Improvement Analyse customer conversations, feedback and behavioural trends Monitor key customer experience metrics and identify improvement opportunities Produce regular reporting on self-service, automation and customer experience performance Use customer insights to recommend enhancements to customer journeys and support processes Projects & Business Change Support customer readiness for campaigns, product launches and business initiatives Ensure customer support content and communications are prepared ahead of launches Contribute to customer experience improvement projects across the business Help Customer Services teams adapt successfully to new products, services and processes Stakeholder Collaboration Partner with teams across Customer Services, Marketing, Product, Brand and Technology Share customer insights and recommendations with stakeholders Champion customer-first thinking across the organisation What Success Looks Like Within your first 12 months, you will have: Built and maintained a comprehensive customer knowledge base that supports customers, advisors and AI-powered support tools Improved customer self-service engagement and resolution rates Enhanced the quality and effectiveness of AI-driven customer support Established meaningful reporting and insight frameworks to measure CX performance Successfully supported new product launches and customer initiatives Become a trusted partner across the business for customer experience improvements About You We're looking for someone who is passionate about creating great customer experiences and enjoys solving problems through content, data and technology. You'll ideally have: Experience in Customer Experience, Customer Service Operations, Customer Success or a similar customer-focused role Excellent written communication and content creation skills Experience managing help centre, knowledge base or customer support content Strong organisational skills with excellent attention to detail The ability to manage multiple priorities and projects simultaneously Strong stakeholder management and communication skills A proactive, customer-first mindset Nice to Have Experience working with AI-powered customer support platforms or chatbot technologies Experience within eCommerce, subscription or direct-to-consumer environments Knowledge of customer journey mapping and self-service optimisation Experience supporting product launches or business change projects Familiarity with customer service platforms such as Gorgias, Zendesk or Intercom What's on Offer Hybrid working model Opportunity to shape customer experience strategy within a growing business Exposure to AI, automation and emerging customer support technologies Collaborative and fast-paced environment Excellent career development opportunities as the business continues to scale At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Windsor Forest Colleges Group is looking for an Industry Placement Advisor to join us on a part time basis. This is a fixed-term contract based mainly at our Slough & Langley College campus until 31st July 2027 . Working 30 hours a week over 40 weeks a year, the role offers a pro rata salary between 19,863.83 (H19) and 21,831.72 (H22), dependent on experience and qualifications. For reference, the full-time equivalent salary range is 27,284 (H19) to 29,987 (H22). Industry Placement Adviser The primary objective ofthis role is to act as a bridge between the construction sector and education, supporting students in acquiring essential hands-on trade skills and securing high-quality on-site placements that fulfil the criteria set by both the college and awarding bodies. This role is ideal for professionals with a strong background in practical trades, site management, or sub-contracting such as experienced site supervisors, tradespeople, or construction team leaders who are passionate about mentoring the next generation of hands-on talent and helping young people launch their careers on-site. This role relies on building strong partnerships, which means you will regularly visit employers at their locations.To get the most out of the role and navigate these visits easily, the successful candidate will find it essential to have a full driving licence and their own means of transport. For more information or to apply, please visit our official Windsor Forest Colleges Group website.Interested candidates should highlight their specific industry experience and their approach to coaching students to become work ready. For further details on this role please refer to the attached job description / person specification. About Us The Windsor Forest Colleges Group (TWFCG) is a leading education provider in the South East. Our staff work across 4 main campuses at Langley, Windsor, Strodes Egham and Berkshire College of Agriculture Maidenhead.Our teams place the learner at the heart of all we do and in our state of the art learning environments, we are proud to deliver education and training to a diverse group of students and businesses each year. Our staff benefit from: Local Government Pension Scheme (LGPS) currently offering 24.3% employer contribution Free onsite parking at all sites Career progression opportunities for ambitious staff Access to a wide range of subsidised leisure courses Access to excellent defined benefit pension schemes Cycle to Work Scheme Family friendly policies supporting Work Life Balance Onsite Coffee Shop & Cafeteria Various health & wellbeing benefits including discounted gym memberships, confidential staff counselling and discounted hair and beauty treatments at The Salon at Langley College Please be advised that the vacancy will close on Saturday 11th July 2026.However, interviews will take place on a rolling basis, and we reserve the right to interview and appoint before this closing date. We therefore encourage you to apply at the earliest opportunity to avoid disappointment. To apply please visit our careers page and complete the online application form. Please ensure you pay particular attention to the supporting statement of the online application form making sure to include details of how you meet each of the essential criteria listed on the person specification. The College is committed to safeguarding and promoting the welfare of children and young people and expects all its staff to share this commitment.Successful applicants will be required to undergo an enhanced DBS and Barred List check along with other legally required checks which are an essential part of the safeguarding process. Recruitment Agencies we have a PSL of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on this list.
Jun 19, 2026
Contractor
Windsor Forest Colleges Group is looking for an Industry Placement Advisor to join us on a part time basis. This is a fixed-term contract based mainly at our Slough & Langley College campus until 31st July 2027 . Working 30 hours a week over 40 weeks a year, the role offers a pro rata salary between 19,863.83 (H19) and 21,831.72 (H22), dependent on experience and qualifications. For reference, the full-time equivalent salary range is 27,284 (H19) to 29,987 (H22). Industry Placement Adviser The primary objective ofthis role is to act as a bridge between the construction sector and education, supporting students in acquiring essential hands-on trade skills and securing high-quality on-site placements that fulfil the criteria set by both the college and awarding bodies. This role is ideal for professionals with a strong background in practical trades, site management, or sub-contracting such as experienced site supervisors, tradespeople, or construction team leaders who are passionate about mentoring the next generation of hands-on talent and helping young people launch their careers on-site. This role relies on building strong partnerships, which means you will regularly visit employers at their locations.To get the most out of the role and navigate these visits easily, the successful candidate will find it essential to have a full driving licence and their own means of transport. For more information or to apply, please visit our official Windsor Forest Colleges Group website.Interested candidates should highlight their specific industry experience and their approach to coaching students to become work ready. For further details on this role please refer to the attached job description / person specification. About Us The Windsor Forest Colleges Group (TWFCG) is a leading education provider in the South East. Our staff work across 4 main campuses at Langley, Windsor, Strodes Egham and Berkshire College of Agriculture Maidenhead.Our teams place the learner at the heart of all we do and in our state of the art learning environments, we are proud to deliver education and training to a diverse group of students and businesses each year. Our staff benefit from: Local Government Pension Scheme (LGPS) currently offering 24.3% employer contribution Free onsite parking at all sites Career progression opportunities for ambitious staff Access to a wide range of subsidised leisure courses Access to excellent defined benefit pension schemes Cycle to Work Scheme Family friendly policies supporting Work Life Balance Onsite Coffee Shop & Cafeteria Various health & wellbeing benefits including discounted gym memberships, confidential staff counselling and discounted hair and beauty treatments at The Salon at Langley College Please be advised that the vacancy will close on Saturday 11th July 2026.However, interviews will take place on a rolling basis, and we reserve the right to interview and appoint before this closing date. We therefore encourage you to apply at the earliest opportunity to avoid disappointment. To apply please visit our careers page and complete the online application form. Please ensure you pay particular attention to the supporting statement of the online application form making sure to include details of how you meet each of the essential criteria listed on the person specification. The College is committed to safeguarding and promoting the welfare of children and young people and expects all its staff to share this commitment.Successful applicants will be required to undergo an enhanced DBS and Barred List check along with other legally required checks which are an essential part of the safeguarding process. Recruitment Agencies we have a PSL of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on this list.
Are you passionate about beauty and looking to make a difference in a vibrant retail environment? If so, we have an exciting opportunity for you! Our client, a leading beauty retailer known for curating over 100 innovative brands, is seeking a proactive and people-focused Talent Acquisition Advisor to join their dynamic team in West End Role Overview: As a Talent Acquisition Advisor, you'll manage the full hiring lifecycle for retail positions, ensuring every candidate has a positive experience and feels valued. Job: Temporary Talent Acquisition Advisor Location: West End Start Date: ASAP Duration: Around 1 month Work Pattern: Hybrid - 3 days WFH and 2 days office based You will report to the Senior Talent Acquisition Manager and play a pivotal role in attracting top talent to our client's retail stores. Key Responsibilities: Lead Recruitment: Manage end-to-end recruitment for retail roles, providing expert guidance to hiring managers and ensuring a seamless experience for candidates. Source Top Talent: Utilize a mix of channels-including direct attraction, job boards, and social media-to find high-quality candidates. Travel to stores and recruitment events may be required. Champion EDI: Promote Equality, Diversity & Inclusion by embedding inclusive practices in the recruitment process and advising hiring managers on best practices. Build Relationships: Foster strong stakeholder relationships, offering regular updates and market insights to ensure timely hiring decisions. Enhance Employer Brand: Represent our client as an employer of choice, supporting campaigns and events that highlight the company culture and values. Innovate Sourcing Strategies: Explore new tools and trends to engage both active and passive talent, ensuring a fresh approach to recruitment. Contribute to Talent Initiatives: Support wider talent projects to continuously improve recruitment strategies and processes. Ideal Attributes: Proven experience in end-to-end recruitment within a high-volume, fast-paced retail environment. Strong understanding of inclusive hiring practices and relevant employment legislation. Excellent stakeholder management skills with the ability to influence and coach hiring managers. Proficiency in various sourcing methods, including social media and networking. Familiarity with Applicant Tracking Systems (ATS) and recruitment technology tools. A proactive attitude that thrives in a high-demand environment, coupled with exceptional organizational skills. Ready to Make an Impact? If you're excited about bringing your talent acquisition expertise to a leading beauty retailer and making a difference, we want to hear from you! Please apply today. Please send your CV and cover letter to (url removed) Note: Only successful candidates will be contacted. All applicants must have the right to live and work in the UK. Our client is an equal opportunities employer committed to fostering diversity and inclusion. To learn more about our client's culture, benefits, and commitment to diversity, visit their website. Join us in creating an extraordinary beauty experience! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 18, 2026
Seasonal
Are you passionate about beauty and looking to make a difference in a vibrant retail environment? If so, we have an exciting opportunity for you! Our client, a leading beauty retailer known for curating over 100 innovative brands, is seeking a proactive and people-focused Talent Acquisition Advisor to join their dynamic team in West End Role Overview: As a Talent Acquisition Advisor, you'll manage the full hiring lifecycle for retail positions, ensuring every candidate has a positive experience and feels valued. Job: Temporary Talent Acquisition Advisor Location: West End Start Date: ASAP Duration: Around 1 month Work Pattern: Hybrid - 3 days WFH and 2 days office based You will report to the Senior Talent Acquisition Manager and play a pivotal role in attracting top talent to our client's retail stores. Key Responsibilities: Lead Recruitment: Manage end-to-end recruitment for retail roles, providing expert guidance to hiring managers and ensuring a seamless experience for candidates. Source Top Talent: Utilize a mix of channels-including direct attraction, job boards, and social media-to find high-quality candidates. Travel to stores and recruitment events may be required. Champion EDI: Promote Equality, Diversity & Inclusion by embedding inclusive practices in the recruitment process and advising hiring managers on best practices. Build Relationships: Foster strong stakeholder relationships, offering regular updates and market insights to ensure timely hiring decisions. Enhance Employer Brand: Represent our client as an employer of choice, supporting campaigns and events that highlight the company culture and values. Innovate Sourcing Strategies: Explore new tools and trends to engage both active and passive talent, ensuring a fresh approach to recruitment. Contribute to Talent Initiatives: Support wider talent projects to continuously improve recruitment strategies and processes. Ideal Attributes: Proven experience in end-to-end recruitment within a high-volume, fast-paced retail environment. Strong understanding of inclusive hiring practices and relevant employment legislation. Excellent stakeholder management skills with the ability to influence and coach hiring managers. Proficiency in various sourcing methods, including social media and networking. Familiarity with Applicant Tracking Systems (ATS) and recruitment technology tools. A proactive attitude that thrives in a high-demand environment, coupled with exceptional organizational skills. Ready to Make an Impact? If you're excited about bringing your talent acquisition expertise to a leading beauty retailer and making a difference, we want to hear from you! Please apply today. Please send your CV and cover letter to (url removed) Note: Only successful candidates will be contacted. All applicants must have the right to live and work in the UK. Our client is an equal opportunities employer committed to fostering diversity and inclusion. To learn more about our client's culture, benefits, and commitment to diversity, visit their website. Join us in creating an extraordinary beauty experience! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
The Cinnamon Care Collection
Holmesfield, Derbyshire
Home Admissions Advisor Competitive Salary (D.O.E) plus commission and company benefits Full Time Hours A Top 20 Care Home Group 2026! Awarded One Of The UK s Best Companies To Work For Outram Fields in Bradway, Sheffield is a beautiful care home providing 69 spacious ensuite bedrooms as well as 6 luxury suites. Our stunning home features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon and includes a community dedicated to the care of people living with dementia. We have an exciting opportunity as we are adding an additional Home Admissions Advisor to our team. We are looking for an ambitious, dedicated and compassionate sales person who will work alongside our current Home Admissions Advisor ensuring the effective daily operation of Sales and Marketing whilst meeting and exceeding budget targets and filling the home with the agreed client base and maximising revenue. You will demonstrate the highest levels of professionalism and customer service at all times whilst promoting the values and vision of the Cinnamon Care Collection. Our HAA's are expected to promote the homes at all times and to carry out external business development, establishing community and professional links. Main Responsibilities: Update the Sales and Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis. Co-ordinate input from all team members. Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels. Acquire information and collate responses and data from customers as required, including chasing up outstanding information. Assist at Sales and Marketing events with special emphasis on preparation for and coordination of all sales events and exhibitions. Record and follow up sales leads to ensure sales targets are met. Ensure that all reports are prepared within the required timescale and are accurate. Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets. Develop new contacts and maintain regular and close contacts with all key care influences. Identify new sales opportunities and ensure that, where possible, these come to completion. Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required. Person Specification This role involves working very closely with the General Manager. You will need to be decisive, self-motivated, proactive, flexible and adaptable. Confident and enthusiastic with a desire to excel in all areas. You will need to possess the ability to prioritise your workload and be able to work under pressure. The ability to communicate and manage interpersonal relationships, including influencing skills is essential.
Jun 17, 2026
Full time
Home Admissions Advisor Competitive Salary (D.O.E) plus commission and company benefits Full Time Hours A Top 20 Care Home Group 2026! Awarded One Of The UK s Best Companies To Work For Outram Fields in Bradway, Sheffield is a beautiful care home providing 69 spacious ensuite bedrooms as well as 6 luxury suites. Our stunning home features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon and includes a community dedicated to the care of people living with dementia. We have an exciting opportunity as we are adding an additional Home Admissions Advisor to our team. We are looking for an ambitious, dedicated and compassionate sales person who will work alongside our current Home Admissions Advisor ensuring the effective daily operation of Sales and Marketing whilst meeting and exceeding budget targets and filling the home with the agreed client base and maximising revenue. You will demonstrate the highest levels of professionalism and customer service at all times whilst promoting the values and vision of the Cinnamon Care Collection. Our HAA's are expected to promote the homes at all times and to carry out external business development, establishing community and professional links. Main Responsibilities: Update the Sales and Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis. Co-ordinate input from all team members. Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels. Acquire information and collate responses and data from customers as required, including chasing up outstanding information. Assist at Sales and Marketing events with special emphasis on preparation for and coordination of all sales events and exhibitions. Record and follow up sales leads to ensure sales targets are met. Ensure that all reports are prepared within the required timescale and are accurate. Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets. Develop new contacts and maintain regular and close contacts with all key care influences. Identify new sales opportunities and ensure that, where possible, these come to completion. Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required. Person Specification This role involves working very closely with the General Manager. You will need to be decisive, self-motivated, proactive, flexible and adaptable. Confident and enthusiastic with a desire to excel in all areas. You will need to possess the ability to prioritise your workload and be able to work under pressure. The ability to communicate and manage interpersonal relationships, including influencing skills is essential.
Assistant Store Manager - Luxury Retail Location: Plymouth, Devon Job Type: Full-time Salary: Competitive, discussed at interview Assistant Manager - Plymouth Family-Owned Boutique Retail Are you an experienced retail supervisor or assistant manager looking to step into a premium, consultative retail environment? We're recruiting an Assistant Manager to join a well-established, family-owned boutique jeweller in Plymouth. This is a rare opportunity to work in a supportive, hands-on environmen t where your sales, leadership, and customer skills can make a real impact. Full JET Jewellery Training is provided, making this an excellent step for those looking to move into the luxury jewellery sector. What You'll Be Doing Support the Store Manager with daily store operations Lead from the front on the shop floor and drive personal sales performance Motivate and coach your team to achieve sales targets and KPIs Deliver exceptional, relationship-led customer service Maintain high visual merchandising and operational standards Assist with stock control, security, and accurate stock management Support rota planning, including weekend cover About You Experience as an Assistant Manager, Supervisor, or Senior Sales Advisor Background in retail: luxury, premium, fashion, beauty, accessories, or jewellery Strong personal sales record and KPI experience Confident leading by example on the shop floor Passionate about delivering exceptional customer service and developing a team Hands-on, professional, and customer-focused We welcome candidates looking to transition into jewellery from other premium retail sectors, your sales and leadership experience is what matters most. Why Apply? Competitive salary + annual performance-related bonus (discussed at interview) Full JET Jewellery Training (industry-recognised qualification) 29 days holiday including bank holidays Work in a supportive, boutique environment with genuine career progression opportunities Opportunity to be involved in the creative side of the business and build long-term customer relationships Working Hours Monday to Saturday: 8:45am - 6:00pm Thursday: rota (early / late shift, up to 8:00pm) Sunday: 10:15am - 4:30pm Includes one full weekend off and one additional weekend off roughly every 6 weeks Apply Now If you're ready to step into a hands-on, premium retail leadership rol e in a boutique, family-owned environment, we'd love to hear from you. Click 'Apply' and submit your CV with a brief note explaining why this role appeals to you.
Jun 17, 2026
Full time
Assistant Store Manager - Luxury Retail Location: Plymouth, Devon Job Type: Full-time Salary: Competitive, discussed at interview Assistant Manager - Plymouth Family-Owned Boutique Retail Are you an experienced retail supervisor or assistant manager looking to step into a premium, consultative retail environment? We're recruiting an Assistant Manager to join a well-established, family-owned boutique jeweller in Plymouth. This is a rare opportunity to work in a supportive, hands-on environmen t where your sales, leadership, and customer skills can make a real impact. Full JET Jewellery Training is provided, making this an excellent step for those looking to move into the luxury jewellery sector. What You'll Be Doing Support the Store Manager with daily store operations Lead from the front on the shop floor and drive personal sales performance Motivate and coach your team to achieve sales targets and KPIs Deliver exceptional, relationship-led customer service Maintain high visual merchandising and operational standards Assist with stock control, security, and accurate stock management Support rota planning, including weekend cover About You Experience as an Assistant Manager, Supervisor, or Senior Sales Advisor Background in retail: luxury, premium, fashion, beauty, accessories, or jewellery Strong personal sales record and KPI experience Confident leading by example on the shop floor Passionate about delivering exceptional customer service and developing a team Hands-on, professional, and customer-focused We welcome candidates looking to transition into jewellery from other premium retail sectors, your sales and leadership experience is what matters most. Why Apply? Competitive salary + annual performance-related bonus (discussed at interview) Full JET Jewellery Training (industry-recognised qualification) 29 days holiday including bank holidays Work in a supportive, boutique environment with genuine career progression opportunities Opportunity to be involved in the creative side of the business and build long-term customer relationships Working Hours Monday to Saturday: 8:45am - 6:00pm Thursday: rota (early / late shift, up to 8:00pm) Sunday: 10:15am - 4:30pm Includes one full weekend off and one additional weekend off roughly every 6 weeks Apply Now If you're ready to step into a hands-on, premium retail leadership rol e in a boutique, family-owned environment, we'd love to hear from you. Click 'Apply' and submit your CV with a brief note explaining why this role appeals to you.
The Cinnamon Care Collection
Holmesfield, Derbyshire
Resident Services & Sales Advisor Competitive Salary (D.O.E) plus commission and company benefits Full Time Hours A Top 20 Care Home Group 2025! Awarded One Of The UK s Best Companies To Work For Outram Fields in Bradway, Sheffield is a beautiful care home providing 69 spacious ensuite bedrooms as well as 6 luxury suites. Our stunning home features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon and includes a community dedicated to the care of people living with dementia. We have an exciting opportunity as we are adding an additional Resident Services & Sales Advisor to our team. We are looking for an ambitious, dedicated and compassionate sales person who will work alongside our current Home Admissions Advisor ensuring the effective daily operation of Sales and Marketing whilst meeting and exceeding budget targets and filling the home with the agreed client base and maximising revenue. You will demonstrate the highest levels of professionalism and customer service at all times whilst promoting the values and vision of the Cinnamon Care Collection. Our Resident Services & Sales Advisors are expected to promote the homes at all times and to carry out external business development, establishing community and professional links. Main Responsibilities: Update the Sales and Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis. Co-ordinate input from all team members. Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels. Acquire information and collate responses and data from customers as required, including chasing up outstanding information. Assist at Sales and Marketing events with special emphasis on preparation for and coordination of all sales events and exhibitions. Record and follow up sales leads to ensure sales targets are met. Ensure that all reports are prepared within the required timescale and are accurate. Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets. Develop new contacts and maintain regular and close contacts with all key care influences. Identify new sales opportunities and ensure that, where possible, these come to completion. Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required. Person Specification This role involves working very closely with the General Manager. You will need to be decisive, self-motivated, proactive, flexible and adaptable. Confident and enthusiastic with a desire to excel in all areas. You will need to possess the ability to prioritise your workload and be able to work under pressure. The ability to communicate and manage interpersonal relationships, including influencing skills is essential.
Oct 08, 2025
Full time
Resident Services & Sales Advisor Competitive Salary (D.O.E) plus commission and company benefits Full Time Hours A Top 20 Care Home Group 2025! Awarded One Of The UK s Best Companies To Work For Outram Fields in Bradway, Sheffield is a beautiful care home providing 69 spacious ensuite bedrooms as well as 6 luxury suites. Our stunning home features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon and includes a community dedicated to the care of people living with dementia. We have an exciting opportunity as we are adding an additional Resident Services & Sales Advisor to our team. We are looking for an ambitious, dedicated and compassionate sales person who will work alongside our current Home Admissions Advisor ensuring the effective daily operation of Sales and Marketing whilst meeting and exceeding budget targets and filling the home with the agreed client base and maximising revenue. You will demonstrate the highest levels of professionalism and customer service at all times whilst promoting the values and vision of the Cinnamon Care Collection. Our Resident Services & Sales Advisors are expected to promote the homes at all times and to carry out external business development, establishing community and professional links. Main Responsibilities: Update the Sales and Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis. Co-ordinate input from all team members. Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels. Acquire information and collate responses and data from customers as required, including chasing up outstanding information. Assist at Sales and Marketing events with special emphasis on preparation for and coordination of all sales events and exhibitions. Record and follow up sales leads to ensure sales targets are met. Ensure that all reports are prepared within the required timescale and are accurate. Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets. Develop new contacts and maintain regular and close contacts with all key care influences. Identify new sales opportunities and ensure that, where possible, these come to completion. Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required. Person Specification This role involves working very closely with the General Manager. You will need to be decisive, self-motivated, proactive, flexible and adaptable. Confident and enthusiastic with a desire to excel in all areas. You will need to possess the ability to prioritise your workload and be able to work under pressure. The ability to communicate and manage interpersonal relationships, including influencing skills is essential.
The Cinnamon Care Collection
Holmesfield, Derbyshire
Home Admissions Advisor Competitive Salary (D.O.E) plus commission and company benefits Full Time Hours A Top 20 Care Home Group 2025! Awarded One Of The UK s Best Companies To Work For Outram Fields in Bradway, Sheffield is a beautiful care home providing 69 spacious ensuite bedrooms as well as 6 luxury suites. Our stunning home features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon and includes a community dedicated to the care of people living with dementia. We have an exciting opportunity as we are adding an additional Home Admissions Advisor to our team. We are looking for an ambitious, dedicated and compassionate sales person who will work alongside our current Home Admissions Advisor ensuring the effective daily operation of Sales and Marketing whilst meeting and exceeding budget targets and filling the home with the agreed client base and maximising revenue. You will demonstrate the highest levels of professionalism and customer service at all times whilst promoting the values and vision of the Cinnamon Care Collection. Our HAA's are expected to promote the homes at all times and to carry out external business development, establishing community and professional links. Main Responsibilities: Update the Sales and Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis. Co-ordinate input from all team members. Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels. Acquire information and collate responses and data from customers as required, including chasing up outstanding information. Assist at Sales and Marketing events with special emphasis on preparation for and coordination of all sales events and exhibitions. Record and follow up sales leads to ensure sales targets are met. Ensure that all reports are prepared within the required timescale and are accurate. Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets. Develop new contacts and maintain regular and close contacts with all key care influences. Identify new sales opportunities and ensure that, where possible, these come to completion. Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required. Person Specification This role involves working very closely with the General Manager. You will need to be decisive, self-motivated, proactive, flexible and adaptable. Confident and enthusiastic with a desire to excel in all areas. You will need to possess the ability to prioritise your workload and be able to work under pressure. The ability to communicate and manage interpersonal relationships, including influencing skills is essential.
Oct 06, 2025
Full time
Home Admissions Advisor Competitive Salary (D.O.E) plus commission and company benefits Full Time Hours A Top 20 Care Home Group 2025! Awarded One Of The UK s Best Companies To Work For Outram Fields in Bradway, Sheffield is a beautiful care home providing 69 spacious ensuite bedrooms as well as 6 luxury suites. Our stunning home features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon and includes a community dedicated to the care of people living with dementia. We have an exciting opportunity as we are adding an additional Home Admissions Advisor to our team. We are looking for an ambitious, dedicated and compassionate sales person who will work alongside our current Home Admissions Advisor ensuring the effective daily operation of Sales and Marketing whilst meeting and exceeding budget targets and filling the home with the agreed client base and maximising revenue. You will demonstrate the highest levels of professionalism and customer service at all times whilst promoting the values and vision of the Cinnamon Care Collection. Our HAA's are expected to promote the homes at all times and to carry out external business development, establishing community and professional links. Main Responsibilities: Update the Sales and Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis. Co-ordinate input from all team members. Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels. Acquire information and collate responses and data from customers as required, including chasing up outstanding information. Assist at Sales and Marketing events with special emphasis on preparation for and coordination of all sales events and exhibitions. Record and follow up sales leads to ensure sales targets are met. Ensure that all reports are prepared within the required timescale and are accurate. Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets. Develop new contacts and maintain regular and close contacts with all key care influences. Identify new sales opportunities and ensure that, where possible, these come to completion. Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required. Person Specification This role involves working very closely with the General Manager. You will need to be decisive, self-motivated, proactive, flexible and adaptable. Confident and enthusiastic with a desire to excel in all areas. You will need to possess the ability to prioritise your workload and be able to work under pressure. The ability to communicate and manage interpersonal relationships, including influencing skills is essential.
Job Title: HR Advisor Location: Lowestoft, Suffolk NR32 2EX Salary: £35,412 - £42,839 per annum pro rata (Career Grade) Job Type: Permanent, Part Time Working Hours: 22.2 Hours per week Closing date: 11:30pm on 14 September 2025 East Suffolk Council is an exciting place to work and a great place to make a real difference to people's lives, delivering vital services to a quarter of a million people across East Suffolk. We have a fantastic opportunity for an HR Advisor to join our busy team, working on supporting our HR service for East Suffolk Services Limited based at Rotterdam Road Depot, Lowestoft. About the role: You will provide responsive HR advice and support and will work in partnership with our customers and the team to deliver a highly effective, professional and pro-active HR service. You will be responsible for providing advice and support to managers in employee relations, performance management, discipline and grievance and absence management. You will also be responsible for recruitment in your designated service areas and managing occupational health cases to conclusion. About you: Applicants should be CIPD level 5 qualified as a minimum, with a willingness to work towards the level 7 qualification. You will also have recent and relevant HR advisory experience including up to date knowledge of employment law, as well as strong IT, communication, and customer service skills. Salary offered within the grade will be dependent on experience and qualifications. Why work for us: East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work. Here are some of the main benefits: Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years' service, plus bank holidays) Local government pension scheme Flexible working arrangements Learning and development tailored to your role A wide variety of staff support networks including access to health and wellbeing initiatives and programmes. Free car parking (for when you are working in the office) Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services. Please click on the APPLY button and you will be redirected to the Council's careers page. Candidates with the relevant experience or job titles of; HR Generalist, HR Officer, HR Analyst, Human Resource Analyst, Senior HR Assistant, HR Adviser, Senior HR Advisor, Assistant HR Manager, HR Coordinator, Human Resource Advisor may also be considered for this role.
Oct 04, 2025
Full time
Job Title: HR Advisor Location: Lowestoft, Suffolk NR32 2EX Salary: £35,412 - £42,839 per annum pro rata (Career Grade) Job Type: Permanent, Part Time Working Hours: 22.2 Hours per week Closing date: 11:30pm on 14 September 2025 East Suffolk Council is an exciting place to work and a great place to make a real difference to people's lives, delivering vital services to a quarter of a million people across East Suffolk. We have a fantastic opportunity for an HR Advisor to join our busy team, working on supporting our HR service for East Suffolk Services Limited based at Rotterdam Road Depot, Lowestoft. About the role: You will provide responsive HR advice and support and will work in partnership with our customers and the team to deliver a highly effective, professional and pro-active HR service. You will be responsible for providing advice and support to managers in employee relations, performance management, discipline and grievance and absence management. You will also be responsible for recruitment in your designated service areas and managing occupational health cases to conclusion. About you: Applicants should be CIPD level 5 qualified as a minimum, with a willingness to work towards the level 7 qualification. You will also have recent and relevant HR advisory experience including up to date knowledge of employment law, as well as strong IT, communication, and customer service skills. Salary offered within the grade will be dependent on experience and qualifications. Why work for us: East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work. Here are some of the main benefits: Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years' service, plus bank holidays) Local government pension scheme Flexible working arrangements Learning and development tailored to your role A wide variety of staff support networks including access to health and wellbeing initiatives and programmes. Free car parking (for when you are working in the office) Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services. Please click on the APPLY button and you will be redirected to the Council's careers page. Candidates with the relevant experience or job titles of; HR Generalist, HR Officer, HR Analyst, Human Resource Analyst, Senior HR Assistant, HR Adviser, Senior HR Advisor, Assistant HR Manager, HR Coordinator, Human Resource Advisor may also be considered for this role.
HR Officer/Advisor Salary: £28 to £35k FTE dependent on experience and skills + Benefits. Hours: Part-time, permanent (3 days/21 hours per week,). Based at Ampleforth Abbey YO62 - (based on site with opportunity to work hybrid). Closing date: 3rd October 2025 Benefits Up to 8% employer-matched pension Life assurance Free lunch during working hours Free on-site parking 20% discount at the Abbey Shop Cycle to Work Scheme Christmas Closure About Ampleforth Abbey Ampleforth Abbey is home to the UK s largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home. The HR Officer is responsible for overseeing the HR service for Ampleforth Abbey Trust and maintaining (and joining) the warm collaborative work environment we have within the Trust. Collaboration will be your cornerstone for delivering a HR service to the Trust. The requirement to adapt to a varied workload is key to the role as it requires the ability to transition between generalist HR support, recruitment, strategic initiatives, and much more. Main Responsibilities (but not limited to): Ensure a professional, fair, and consistent approach to the HR function required by the Trust. Ensure the organisation s policies and procedures are adhered to, to minimise risk and thus promoting a positive culture within the Trust, and that they are reviewed and updated annually/as required. Working with and in some instances coaching Line Managers to provide support/guidance/advice on how to manage HR issues within their areas and ensuring you produce all documentation accurately to support the process. Embed best practice whilst ensuring that advice and documentation produced by you is compliant with relevant Trust policies and the ACAS Codes of Practice. Maintain proactive relationships with line managers to support the overall delivery of the HR service. Maintaining the HR Systems and documentation in use within the Trust, ensuring that they are up to date with all employee and HR information. Collating, analysing, and reporting on data to identify trends and providing pro-active resolutions to any improvements required. Establishing and maintaining relationships with external suppliers who provide HR materials or services. Stay current with industry trends and best practices in HR. Support the recruitment processes and provide support and documentation to recruiting managers as and when requested, in an accurate and timely manner. Able to produce the required HR documentation e.g. offers of employment, HR related letters, when required and within the agreed timeframes. Promote and support the wellbeing of both self and staff through maintenance of healthy work/life balance, taking care to manage energy levels of self and others and taking recovery after peak periods of workload activity. Skills and Attributes Proven experience as a HR Generalist or similar role. Proven record of creating, issuing, and ensuring documentation is produced and records are all accurately up to date. Knowledge of / aptitude for HR methodologies, strategies, and techniques for the future as the role grows. CIPD qualifications (ideally level 3) or a willingness to undertake this. Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested in this HR Officer/Advisor role? If you feel that you possess the relevant skills and experience, then please send your CV INDLS
Oct 03, 2025
Full time
HR Officer/Advisor Salary: £28 to £35k FTE dependent on experience and skills + Benefits. Hours: Part-time, permanent (3 days/21 hours per week,). Based at Ampleforth Abbey YO62 - (based on site with opportunity to work hybrid). Closing date: 3rd October 2025 Benefits Up to 8% employer-matched pension Life assurance Free lunch during working hours Free on-site parking 20% discount at the Abbey Shop Cycle to Work Scheme Christmas Closure About Ampleforth Abbey Ampleforth Abbey is home to the UK s largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home. The HR Officer is responsible for overseeing the HR service for Ampleforth Abbey Trust and maintaining (and joining) the warm collaborative work environment we have within the Trust. Collaboration will be your cornerstone for delivering a HR service to the Trust. The requirement to adapt to a varied workload is key to the role as it requires the ability to transition between generalist HR support, recruitment, strategic initiatives, and much more. Main Responsibilities (but not limited to): Ensure a professional, fair, and consistent approach to the HR function required by the Trust. Ensure the organisation s policies and procedures are adhered to, to minimise risk and thus promoting a positive culture within the Trust, and that they are reviewed and updated annually/as required. Working with and in some instances coaching Line Managers to provide support/guidance/advice on how to manage HR issues within their areas and ensuring you produce all documentation accurately to support the process. Embed best practice whilst ensuring that advice and documentation produced by you is compliant with relevant Trust policies and the ACAS Codes of Practice. Maintain proactive relationships with line managers to support the overall delivery of the HR service. Maintaining the HR Systems and documentation in use within the Trust, ensuring that they are up to date with all employee and HR information. Collating, analysing, and reporting on data to identify trends and providing pro-active resolutions to any improvements required. Establishing and maintaining relationships with external suppliers who provide HR materials or services. Stay current with industry trends and best practices in HR. Support the recruitment processes and provide support and documentation to recruiting managers as and when requested, in an accurate and timely manner. Able to produce the required HR documentation e.g. offers of employment, HR related letters, when required and within the agreed timeframes. Promote and support the wellbeing of both self and staff through maintenance of healthy work/life balance, taking care to manage energy levels of self and others and taking recovery after peak periods of workload activity. Skills and Attributes Proven experience as a HR Generalist or similar role. Proven record of creating, issuing, and ensuring documentation is produced and records are all accurately up to date. Knowledge of / aptitude for HR methodologies, strategies, and techniques for the future as the role grows. CIPD qualifications (ideally level 3) or a willingness to undertake this. Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested in this HR Officer/Advisor role? If you feel that you possess the relevant skills and experience, then please send your CV INDLS
