As a Cook in our service, you will play an important role in supporting the health and wellbeing of the people who live here by preparing nutritious, well balanced meals each day. Working as part of the wider team, you will help create a welcoming environment where meals are safe, enjoyable and tailored to individual needs. What your day will look like Preparing, cooking and serving meals and snacks in line with agreed menus Catering for special diets and individual preferences Planning menus with the Unit Manager to provide variety and choice Preparing home baking in line with residents' wishes Managing food stocks and supporting ordering and stock control Maintaining high standards of food hygiene and kitchen safety Completing kitchen records, temperature checks and safety documentation Working in line with food safety and health and safety requirements About you You will be reliable and confident working within a kitchen environment, able to manage your workload and maintain consistent standards throughout the day. You will understand the importance of food hygiene, safe food preparation and following agreed menus and procedures. You will hold an Elementary Food Handling Certificate or be willing to achieve this through training provided. Basic IT skills are required for completing mandatory training. You must be a member of the PVG Scheme or willing to join. What you will gain Full induction and training Ongoing learning and development opportunities Access to health cash plan and wellbeing support Staff discounts including Blue Light Card and Perkbox Life assurance If you would like to join a supportive team where your role helps create positive daily experiences for the people we support, apply now. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name you must be respectful of our Christian Ethos and be able to work within it. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.
Jun 15, 2026
Full time
As a Cook in our service, you will play an important role in supporting the health and wellbeing of the people who live here by preparing nutritious, well balanced meals each day. Working as part of the wider team, you will help create a welcoming environment where meals are safe, enjoyable and tailored to individual needs. What your day will look like Preparing, cooking and serving meals and snacks in line with agreed menus Catering for special diets and individual preferences Planning menus with the Unit Manager to provide variety and choice Preparing home baking in line with residents' wishes Managing food stocks and supporting ordering and stock control Maintaining high standards of food hygiene and kitchen safety Completing kitchen records, temperature checks and safety documentation Working in line with food safety and health and safety requirements About you You will be reliable and confident working within a kitchen environment, able to manage your workload and maintain consistent standards throughout the day. You will understand the importance of food hygiene, safe food preparation and following agreed menus and procedures. You will hold an Elementary Food Handling Certificate or be willing to achieve this through training provided. Basic IT skills are required for completing mandatory training. You must be a member of the PVG Scheme or willing to join. What you will gain Full induction and training Ongoing learning and development opportunities Access to health cash plan and wellbeing support Staff discounts including Blue Light Card and Perkbox Life assurance If you would like to join a supportive team where your role helps create positive daily experiences for the people we support, apply now. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name you must be respectful of our Christian Ethos and be able to work within it. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.
Customer Relationship Manager (CRM Manager) About the role Our client is looking for a proactive and customer-focused Customer Relationship Manager to join the Care and Resolution team in Halifax. In this role, you'll act as the main point of contact for customers, taking ownership of complex or high-impact issues and ensuring a smooth, professional experience from start to finish. You'll play a key role in strengthening relationships, improving customer experience, and supporting retention and renewal across the business. Key Responsibilities Act as the main contact for customers, managing complex issues from start to finish Coordinate with different teams to resolve customer problems efficiently Keep customers updated and build strong, trusting relationships Identify root causes of issues and help improve processes to prevent repeats Support customer retention and renewal by understanding needs and risks Ensure accurate records and high standards of communication Key Experience & Skills Experience in customer relationship, account management, or support roles Strong communication skills, both written and verbal Ability to manage complex situations and make sound decisions Good organisation and attention to detail Able to work across teams and influence others Familiarity with CRM systems and problem-solving approaches This role offers an excellent opportunity for someone looking to step into a position where they can take the next step in a leadership role, develop, and make a meaningful impact on both customer experience and business outcomes within a collaborative, customer-focused environment. The position is Monday to Friday, 8:30am - 5:00pm, offering great hybrid flexibility, with a salary of up to 32,000. If you're interested in learning more about this exciting opportunity, please apply today for further details! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jun 15, 2026
Full time
Customer Relationship Manager (CRM Manager) About the role Our client is looking for a proactive and customer-focused Customer Relationship Manager to join the Care and Resolution team in Halifax. In this role, you'll act as the main point of contact for customers, taking ownership of complex or high-impact issues and ensuring a smooth, professional experience from start to finish. You'll play a key role in strengthening relationships, improving customer experience, and supporting retention and renewal across the business. Key Responsibilities Act as the main contact for customers, managing complex issues from start to finish Coordinate with different teams to resolve customer problems efficiently Keep customers updated and build strong, trusting relationships Identify root causes of issues and help improve processes to prevent repeats Support customer retention and renewal by understanding needs and risks Ensure accurate records and high standards of communication Key Experience & Skills Experience in customer relationship, account management, or support roles Strong communication skills, both written and verbal Ability to manage complex situations and make sound decisions Good organisation and attention to detail Able to work across teams and influence others Familiarity with CRM systems and problem-solving approaches This role offers an excellent opportunity for someone looking to step into a position where they can take the next step in a leadership role, develop, and make a meaningful impact on both customer experience and business outcomes within a collaborative, customer-focused environment. The position is Monday to Friday, 8:30am - 5:00pm, offering great hybrid flexibility, with a salary of up to 32,000. If you're interested in learning more about this exciting opportunity, please apply today for further details! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Location Newport, NP10 8QQ About the job Job summary Senior Dynamics Developer The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. To provide up to date services to our customers systems need to be developed, improved, and maintained. This position plays a pivotal role in ensuring the core applications are reviewed and continually improved. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the squad assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. A Senior Developer is expected to contribute to the technical strategy for the department. As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. This is a rolling recruitment exercise. Applications will be assessed at regular intervals against the published criteria. Selection decisions will be made on merit, following fair and open competition, in line with the Civil Service Commission's Recruitment Principles. We may appoint candidates as assessment stages are completed and may close the advert early or create a reserve list where sufficient candidates are identified. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Technical Be responsible for the design, coding, configuration, testing and documentation of large, complex or mission critical applications in a cloud first environment using Dynamics and Power Apps in MS Azure Configure and customise both model model-driven and canvas apps Develop Power Automate Flows via connectors to the Dataverse and other data sources Develop PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure Functions Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage Work collaboratively with IT and stakeholders, share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Identify and manage defects, incidents, risks and issues in line with IPO standards Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to Assist in implementing toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality Embrace a continuous improvement ethos Responsible for ensuring that the team test and build activities follow agreed governance and processes Proactively apply HMG IA technical security controls according to ISO 27001 & the Security Policy Framework (SPF) Behavioural Understanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results) Engaging Stakeholders (for mutually beneficial collaborative relationships outside of the team) Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Work across several multi-disciplinary teams to deliver highly focused and successful digital services Provide project / delivery management support when required Effective management and delegation of tasks within the team Applies "progress over perfection" principle Takes full responsibility for decisions and delivers Inner composure, recovers quickly from setbacks and learns from the experience Highly driven & inspires others to move things along and make things happen Personal and Team Development Drive your own training and self-development, keeping skills up to date and learning new skills Promote and display the IPO and Civil Service Values Guides more junior members in their personal development Coaches and mentors' colleagues Continuously improves technical knowledge and stays abreast of latest trends Shares knowledge of tools and techniques with your wider team and the business stakeholders Person specification Essential Experience Has been a key player in delivering technical solutions as part of large projects Experienced with modern delivery models such as Scrum and other Agile methodologies Advocate of DevOps principles Experience working in a Microsoft Azure Cloud first team Experience with Azure DevOps Essential Technical Experience of MS Dynamics CRM and PowerApps platform Has a deep understanding of architectural principals such as SOA and Micro-Services Technical aptitude Proficiency in one or more of these languages: C#, Python, JavaScript, Typescript Experience writing and implementing Unit Testing
Jun 15, 2026
Full time
Location Newport, NP10 8QQ About the job Job summary Senior Dynamics Developer The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. To provide up to date services to our customers systems need to be developed, improved, and maintained. This position plays a pivotal role in ensuring the core applications are reviewed and continually improved. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the squad assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. A Senior Developer is expected to contribute to the technical strategy for the department. As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. This is a rolling recruitment exercise. Applications will be assessed at regular intervals against the published criteria. Selection decisions will be made on merit, following fair and open competition, in line with the Civil Service Commission's Recruitment Principles. We may appoint candidates as assessment stages are completed and may close the advert early or create a reserve list where sufficient candidates are identified. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Technical Be responsible for the design, coding, configuration, testing and documentation of large, complex or mission critical applications in a cloud first environment using Dynamics and Power Apps in MS Azure Configure and customise both model model-driven and canvas apps Develop Power Automate Flows via connectors to the Dataverse and other data sources Develop PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure Functions Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage Work collaboratively with IT and stakeholders, share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Identify and manage defects, incidents, risks and issues in line with IPO standards Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to Assist in implementing toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality Embrace a continuous improvement ethos Responsible for ensuring that the team test and build activities follow agreed governance and processes Proactively apply HMG IA technical security controls according to ISO 27001 & the Security Policy Framework (SPF) Behavioural Understanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results) Engaging Stakeholders (for mutually beneficial collaborative relationships outside of the team) Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Work across several multi-disciplinary teams to deliver highly focused and successful digital services Provide project / delivery management support when required Effective management and delegation of tasks within the team Applies "progress over perfection" principle Takes full responsibility for decisions and delivers Inner composure, recovers quickly from setbacks and learns from the experience Highly driven & inspires others to move things along and make things happen Personal and Team Development Drive your own training and self-development, keeping skills up to date and learning new skills Promote and display the IPO and Civil Service Values Guides more junior members in their personal development Coaches and mentors' colleagues Continuously improves technical knowledge and stays abreast of latest trends Shares knowledge of tools and techniques with your wider team and the business stakeholders Person specification Essential Experience Has been a key player in delivering technical solutions as part of large projects Experienced with modern delivery models such as Scrum and other Agile methodologies Advocate of DevOps principles Experience working in a Microsoft Azure Cloud first team Experience with Azure DevOps Essential Technical Experience of MS Dynamics CRM and PowerApps platform Has a deep understanding of architectural principals such as SOA and Micro-Services Technical aptitude Proficiency in one or more of these languages: C#, Python, JavaScript, Typescript Experience writing and implementing Unit Testing
Location Newport, NP10 8QQ About the job Job summary Dynamics Developer The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. To provide up to date services to our customers systems need to be developed, improved, and maintained. This position plays a pivotal role in ensuring the core applications are reviewed and continually improved. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the squad assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. Opportunities to contribute to the technical strategy are also available. As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. The IPO holds a visa sponsor licence however; this role is not eligible for sponsorship under the Skilled Worker route. Candidates will therefore need to have an existing right to work in the UK at the time of application. Job description Main duties consist of but are not limited to: Technical Be responsible for the design, coding, configuration, testing and documentation of large, complex or mission critical applications in a cloud first environment using Dynamics and Power Platform in MS Azure Configure and customise both model model-driven and canvas apps Develop Power Automate Flows via connectors to the Dataverse and other data sources Develop Power platform integrations with other Azure components such as Logic Apps, Azure Service Bus, Azure Functions and SharePoint Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Identify defects, incidents, risks and issues in line with IPO standards Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to Assist in implementing toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Behavioural Work collaboratively with IT and stakeholders, share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality Promote and display the IPO and Civil Service Values Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Drive your own training and self-development, keeping skills up to date and learning new skills Embrace a continuous improvement ethos Personal and Team Development Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Drive your own training and self-development, keeping skills up to date and learning new skills Person specification Essential Criteria Essential Experience Experience in delivering technical solutions Experience with modern delivery models such as Scrum and Agile Understanding of DevOps principles Experience of working with cloud technologies such as Azure Essential Technical Experience of MS Dynamics CRM and/or Power Platform
Jun 15, 2026
Full time
Location Newport, NP10 8QQ About the job Job summary Dynamics Developer The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. To provide up to date services to our customers systems need to be developed, improved, and maintained. This position plays a pivotal role in ensuring the core applications are reviewed and continually improved. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the squad assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. Opportunities to contribute to the technical strategy are also available. As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. The IPO holds a visa sponsor licence however; this role is not eligible for sponsorship under the Skilled Worker route. Candidates will therefore need to have an existing right to work in the UK at the time of application. Job description Main duties consist of but are not limited to: Technical Be responsible for the design, coding, configuration, testing and documentation of large, complex or mission critical applications in a cloud first environment using Dynamics and Power Platform in MS Azure Configure and customise both model model-driven and canvas apps Develop Power Automate Flows via connectors to the Dataverse and other data sources Develop Power platform integrations with other Azure components such as Logic Apps, Azure Service Bus, Azure Functions and SharePoint Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Identify defects, incidents, risks and issues in line with IPO standards Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to Assist in implementing toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Behavioural Work collaboratively with IT and stakeholders, share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality Promote and display the IPO and Civil Service Values Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Drive your own training and self-development, keeping skills up to date and learning new skills Embrace a continuous improvement ethos Personal and Team Development Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Drive your own training and self-development, keeping skills up to date and learning new skills Person specification Essential Criteria Essential Experience Experience in delivering technical solutions Experience with modern delivery models such as Scrum and Agile Understanding of DevOps principles Experience of working with cloud technologies such as Azure Essential Technical Experience of MS Dynamics CRM and/or Power Platform
Location Bristol, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Job description Public sector data has the potential to radically transform people's lives through boosting economic growth, underpinning groundbreaking research, improving the delivery of public services and fuelling cutting-edge artificial intelligence (AI) development and applications across the economy. The Government Digital Service aims to maximise the use and impact of public sector data, enabling businesses, academia, and the public sector to drive economic growth, innovation, and better public services, investing over £100m across the next three years. You will be joining the Office of the Chief Data Officer Portfolio Management team at an exciting time. We have launched 5 Kickstarter projects that aim to deliver high value use cases while testing innovative ways to address challenges related to data access. We are also beginning longer term work to shape the future of data sharing infrastructure to improve the lives of people across the UK. We need great people to make that happen. As a Junior Digital Portfolio Analyst, you will be part of the Office of the Chief Data Officer Portfolio Management team . The PMO team consists of Government Digital and Data Professionals, primarily in the Delivery Manager and Digital Portfolio Manager job roles, however as part of this team you will work closely with delivery teams across the GDS with a breath of roles across the profession. You will be supported in your career development and have the opportunity to move laterally across GDS and widen your knowledge across multiple disciplines. Main responsibilities Support the effective management of risks and issues across the portfolio of digital programmes/projects, identifying, mitigating, and escalating as appropriate to safeguard delivery outcomes. Support the planning and schedule delivery activities via a roadmap or plan on a page, maintaining project plans, timelines, and supporting change control processes. Act as advocate for PMO functions across the business, promoting the PMO and associated best practice within the business and the wider DSIT. Identify, develop and share best practice on processes, tools and templates and support with its implementation and roll out to other teams. Monitor and report delivery progress on all portfolio items and produce performance reports against milestones and outcomes. Support governance and assurance and help teams to follow governance and delivery processes Produce key documentation and reports, including briefing papers, planning data, and governance materials to support programme performance and accountability. support the prioritisation of a group of projects and programmes support more senior portfolio managers and leadership in making improvements Person specification We are looking for: foundational understanding of different project delivery methods-such as Waterfall, Agile, and Hybrid-and an interest in learning how to apply the right approach to the right task an adaptable communicator who can translate analysis into clear insights for both technical and non-technical colleagues, choosing the right format to help the team make informed decisions foundational experience within project, programme, or portfolio environments, including an understanding of delivery essentials such as RAID management, planning, and change control a methodical approach to work, with an appreciation for how planning and forecasting help teams stay on track. You understand that there are different ways to build a plan and are keen to learn which tools work best for different tasks the ability to map out project stakeholders and provide them with tailored, evidence-led communications. You focus on building rapport and use logic and insights to explain decisions and help the team reach a consensus the ability to assist in an administrative capacity to keep strategic planning organized-from coordinating meetings to preparing documentation
Jun 15, 2026
Full time
Location Bristol, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Job description Public sector data has the potential to radically transform people's lives through boosting economic growth, underpinning groundbreaking research, improving the delivery of public services and fuelling cutting-edge artificial intelligence (AI) development and applications across the economy. The Government Digital Service aims to maximise the use and impact of public sector data, enabling businesses, academia, and the public sector to drive economic growth, innovation, and better public services, investing over £100m across the next three years. You will be joining the Office of the Chief Data Officer Portfolio Management team at an exciting time. We have launched 5 Kickstarter projects that aim to deliver high value use cases while testing innovative ways to address challenges related to data access. We are also beginning longer term work to shape the future of data sharing infrastructure to improve the lives of people across the UK. We need great people to make that happen. As a Junior Digital Portfolio Analyst, you will be part of the Office of the Chief Data Officer Portfolio Management team . The PMO team consists of Government Digital and Data Professionals, primarily in the Delivery Manager and Digital Portfolio Manager job roles, however as part of this team you will work closely with delivery teams across the GDS with a breath of roles across the profession. You will be supported in your career development and have the opportunity to move laterally across GDS and widen your knowledge across multiple disciplines. Main responsibilities Support the effective management of risks and issues across the portfolio of digital programmes/projects, identifying, mitigating, and escalating as appropriate to safeguard delivery outcomes. Support the planning and schedule delivery activities via a roadmap or plan on a page, maintaining project plans, timelines, and supporting change control processes. Act as advocate for PMO functions across the business, promoting the PMO and associated best practice within the business and the wider DSIT. Identify, develop and share best practice on processes, tools and templates and support with its implementation and roll out to other teams. Monitor and report delivery progress on all portfolio items and produce performance reports against milestones and outcomes. Support governance and assurance and help teams to follow governance and delivery processes Produce key documentation and reports, including briefing papers, planning data, and governance materials to support programme performance and accountability. support the prioritisation of a group of projects and programmes support more senior portfolio managers and leadership in making improvements Person specification We are looking for: foundational understanding of different project delivery methods-such as Waterfall, Agile, and Hybrid-and an interest in learning how to apply the right approach to the right task an adaptable communicator who can translate analysis into clear insights for both technical and non-technical colleagues, choosing the right format to help the team make informed decisions foundational experience within project, programme, or portfolio environments, including an understanding of delivery essentials such as RAID management, planning, and change control a methodical approach to work, with an appreciation for how planning and forecasting help teams stay on track. You understand that there are different ways to build a plan and are keen to learn which tools work best for different tasks the ability to map out project stakeholders and provide them with tailored, evidence-led communications. You focus on building rapport and use logic and insights to explain decisions and help the team reach a consensus the ability to assist in an administrative capacity to keep strategic planning organized-from coordinating meetings to preparing documentation
As a Cook in our service, you will play a key role in preparing meals that support health, wellbeing and enjoyment for the people who live here. Working to agreed menus and food safety standards, you will help ensure meals are prepared safely and consistently each day. What your day will look like Preparing, cooking and serving meals in line with planned menus Catering for individual dietary needs and preferences Supporting menu choice and variety in consultation with the Unit Manager Maintaining kitchen hygiene, cleanliness and equipment safely Supporting food ordering, stock rotation and waste control Preparing meals and baking for special occasions where required Completing food safety and hygiene checks Working as part of the wider service team About you You will be reliable and able to manage your workload independently within a kitchen setting. You will understand the importance of maintaining food hygiene standards and following current health and safety guidance. You will hold an Elementary Food Handling Certificate or be willing to gain this through training provided. Basic IT skills are required for completing mandatory training. You must be a member of the PVG Scheme or willing to join. What you will gain Full induction and training Ongoing learning and development opportunities Access to health cash plan and wellbeing support Staff discounts including Blue Light Card and Perkbox Life assurance If you would like to contribute to a welcoming service where good food plays an important part in daily life, apply now. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As a Christian organisation, you will need to have a respect for all aspects of Christian worship. You will also need to become amember of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks.You will also be required to adhere to the SSSC Code of practice.We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.
Jun 15, 2026
Full time
As a Cook in our service, you will play a key role in preparing meals that support health, wellbeing and enjoyment for the people who live here. Working to agreed menus and food safety standards, you will help ensure meals are prepared safely and consistently each day. What your day will look like Preparing, cooking and serving meals in line with planned menus Catering for individual dietary needs and preferences Supporting menu choice and variety in consultation with the Unit Manager Maintaining kitchen hygiene, cleanliness and equipment safely Supporting food ordering, stock rotation and waste control Preparing meals and baking for special occasions where required Completing food safety and hygiene checks Working as part of the wider service team About you You will be reliable and able to manage your workload independently within a kitchen setting. You will understand the importance of maintaining food hygiene standards and following current health and safety guidance. You will hold an Elementary Food Handling Certificate or be willing to gain this through training provided. Basic IT skills are required for completing mandatory training. You must be a member of the PVG Scheme or willing to join. What you will gain Full induction and training Ongoing learning and development opportunities Access to health cash plan and wellbeing support Staff discounts including Blue Light Card and Perkbox Life assurance If you would like to contribute to a welcoming service where good food plays an important part in daily life, apply now. We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As a Christian organisation, you will need to have a respect for all aspects of Christian worship. You will also need to become amember of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks.You will also be required to adhere to the SSSC Code of practice.We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.
At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Cards area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new cards features. You'll also work closely with the wider cards product team, including contributing to the broader cards roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class card product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall card roadmap with inputs from your subdomain(s) You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders Requirements Your background 2+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated lender You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Strong preference that you have experience in card payments: Visa/Mastercard, card payment regulatory compliance, 3DS, mobile wallets, card processing or card issuing. Experience working across different regions and jurisdictions is a plus You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have a keen eye for mobile UX and a good understanding of market trends in the cards world. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Jun 15, 2026
Full time
At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Cards area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new cards features. You'll also work closely with the wider cards product team, including contributing to the broader cards roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class card product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall card roadmap with inputs from your subdomain(s) You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders Requirements Your background 2+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated lender You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Strong preference that you have experience in card payments: Visa/Mastercard, card payment regulatory compliance, 3DS, mobile wallets, card processing or card issuing. Experience working across different regions and jurisdictions is a plus You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have a keen eye for mobile UX and a good understanding of market trends in the cards world. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Role Purpose To apply specialist knowledge, expertise and experience to deliver and oversee highly complex, high-impact transformation programmes (in this case, the Children's Social Care and Additional Needs and Disabilities Transformation Programmes), ensuring alignment with the Senior Responsible Owner's vision and strategic objectives. Manage multifaceted, high-stakes programmes that drive transformational change, ensuring they are delivered on time, within budget, and with measurable benefits, significantly contributing to the Council's long-term priorities. Effectively manage diverse stakeholder relationships and lead cross functional teams, the Specialist Programme Manager drives initiatives that significantly enhance service delivery, optimise operational efficiency, and deliver lasting value to residents and key stakeholders. Key Accountabilities 1. Lead the design, execution, and delivery of highly complex transformation programme/s, ensuring alignment with the Council's long-term strategic priorities and objectives. Applying deep subject matter expertise to inform specialist programme design and execution, ensuring relevance and impact. 2. Drive the development and secure approval of comprehensive business cases and change requests, ensuring they are strategically aligned with the Council's vision of sustainability and community empowerment. 3. Engage with Programme Boards, providing critical updates and strategic insights, ensuring programmes are on track to support and advance the Council's overarching goals. 4. Oversee and manage substantial programme budgets, ensuring the strategic allocation of resources to drive economic resilience and sustainable growth. 5. Ensure that all projects within the specialist programme are strategically aligned and integrated, maximising their collective impact and advancing the strategic vision of the client group. 6. Identify and manage cross-programme dependencies, ensuring strategic coherence and seamless delivery to address complex challenges facing the client and the Council. 7. Lead on management of risks and issues across the specialist programme, ensuring prompt escalation and resolution to safeguard the Council's service delivery standards. 8. Deliver high-level, progress reports to senior management and key stakeholders, ensuring alignment with the Council's strategic objectives and maintaining accountability throughout the programme lifecycle. 9. Work closely with the Assistant Director for Transformation and other senior stakeholders to ensure that cross programme dependencies are mapped and managed. 10. Lead the delivery of programme assurance, ensuring that the programme remains on track and consistently delivers value, contributing to the Council's continuous improvement and long-term strategic success. 11. Line manage, oversee and mentor team members, managing and supporting their performance to build their professional capabilities. Use metrics and feedback to drive continuous improvement. Review evaluations of project outcomes to identify areas for enhancement and implement best practices. 12. To coordinate and ensure optimum deployment of resources across the projects within the programme the role is responsible for. Transformation Team and Children, Families & Lifelong Learning (CFLL) Savings team will operate in a dynamic, agile environment, delivering strategic transformation initiatives across the council, working very closely with the CFLL Directorate. Emphasising continuous improvement, the service requires team members to proactively identify opportunities for collaboration, optimisation, and efficiency gains. Effective communication and collaboration with internal and external stakeholders are essential for the successful delivery of transformation initiatives. The team is committed to excellence, innovation, and strategic alignment, focusing on delivering value and driving positive change across the organisation. Specialist Programme Managers work within a matrix programme team, collaborating with colleagues across the council. They lead significant and complex programmes in a specialist area of the council, demonstrating agility and flexibility to work within and beyond this client group as required. They quickly and credibly embed themselves into new areas of work, applying their specialist expertise, knowledge and experience across all the programme management disciplines. They combine the breadth and depth of their programme management expertise with a deep knowledge in a specialist part of the council, allowing them to lead highly specialist programmes of work. The Specialist Programme Manager role demands significant effort and responsibility, leading highly complex, high-impact transformation programmes that require strategic foresight and exemplary planning. They navigate intricate stakeholder landscapes, manage substantial resources, and ensure all projects align with the council's long-term vision. By driving transformational change and overseeing multifaceted projects, they foster continuous improvement and innovation, significantly contributing to the council's sustained success and operational excellence. Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Jun 15, 2026
Seasonal
Role Purpose To apply specialist knowledge, expertise and experience to deliver and oversee highly complex, high-impact transformation programmes (in this case, the Children's Social Care and Additional Needs and Disabilities Transformation Programmes), ensuring alignment with the Senior Responsible Owner's vision and strategic objectives. Manage multifaceted, high-stakes programmes that drive transformational change, ensuring they are delivered on time, within budget, and with measurable benefits, significantly contributing to the Council's long-term priorities. Effectively manage diverse stakeholder relationships and lead cross functional teams, the Specialist Programme Manager drives initiatives that significantly enhance service delivery, optimise operational efficiency, and deliver lasting value to residents and key stakeholders. Key Accountabilities 1. Lead the design, execution, and delivery of highly complex transformation programme/s, ensuring alignment with the Council's long-term strategic priorities and objectives. Applying deep subject matter expertise to inform specialist programme design and execution, ensuring relevance and impact. 2. Drive the development and secure approval of comprehensive business cases and change requests, ensuring they are strategically aligned with the Council's vision of sustainability and community empowerment. 3. Engage with Programme Boards, providing critical updates and strategic insights, ensuring programmes are on track to support and advance the Council's overarching goals. 4. Oversee and manage substantial programme budgets, ensuring the strategic allocation of resources to drive economic resilience and sustainable growth. 5. Ensure that all projects within the specialist programme are strategically aligned and integrated, maximising their collective impact and advancing the strategic vision of the client group. 6. Identify and manage cross-programme dependencies, ensuring strategic coherence and seamless delivery to address complex challenges facing the client and the Council. 7. Lead on management of risks and issues across the specialist programme, ensuring prompt escalation and resolution to safeguard the Council's service delivery standards. 8. Deliver high-level, progress reports to senior management and key stakeholders, ensuring alignment with the Council's strategic objectives and maintaining accountability throughout the programme lifecycle. 9. Work closely with the Assistant Director for Transformation and other senior stakeholders to ensure that cross programme dependencies are mapped and managed. 10. Lead the delivery of programme assurance, ensuring that the programme remains on track and consistently delivers value, contributing to the Council's continuous improvement and long-term strategic success. 11. Line manage, oversee and mentor team members, managing and supporting their performance to build their professional capabilities. Use metrics and feedback to drive continuous improvement. Review evaluations of project outcomes to identify areas for enhancement and implement best practices. 12. To coordinate and ensure optimum deployment of resources across the projects within the programme the role is responsible for. Transformation Team and Children, Families & Lifelong Learning (CFLL) Savings team will operate in a dynamic, agile environment, delivering strategic transformation initiatives across the council, working very closely with the CFLL Directorate. Emphasising continuous improvement, the service requires team members to proactively identify opportunities for collaboration, optimisation, and efficiency gains. Effective communication and collaboration with internal and external stakeholders are essential for the successful delivery of transformation initiatives. The team is committed to excellence, innovation, and strategic alignment, focusing on delivering value and driving positive change across the organisation. Specialist Programme Managers work within a matrix programme team, collaborating with colleagues across the council. They lead significant and complex programmes in a specialist area of the council, demonstrating agility and flexibility to work within and beyond this client group as required. They quickly and credibly embed themselves into new areas of work, applying their specialist expertise, knowledge and experience across all the programme management disciplines. They combine the breadth and depth of their programme management expertise with a deep knowledge in a specialist part of the council, allowing them to lead highly specialist programmes of work. The Specialist Programme Manager role demands significant effort and responsibility, leading highly complex, high-impact transformation programmes that require strategic foresight and exemplary planning. They navigate intricate stakeholder landscapes, manage substantial resources, and ensure all projects align with the council's long-term vision. By driving transformational change and overseeing multifaceted projects, they foster continuous improvement and innovation, significantly contributing to the council's sustained success and operational excellence. Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
About Us: Newham College London, now merged with NewVIc Sixth Form College, is the largest post-16 education provider in Newham. With campuses in East Ham, Stratford, Plaistow, and the London City Institute of Technology (LCIoT) in Canning Town, we serve over 11,000 students across a range of pathways - including 16-18 study, adult education, apprenticeships, and higher education. With over 600 staff, four main campuses, and an annual turnover of £60 million, Newham College is one of the borough's largest employers and plays a key role in driving local economic and community development. The Role We are seeking an experienced and motivated Apprenticeship Trainer - Civil Engineering/Surveying to join our Apprenticeships and Business Development team. Reporting to the Apprenticeship Manager, you will be responsible for delivering high-quality teaching, training and assessment to a caseload of apprentices studying Civil Engineering and Surveying apprenticeship standards. You will play a key role in ensuring apprentices make strong and timely progress through their programme by delivering engaging learning, conducting regular progress reviews, monitoring Off-the-Job Training (OTJT), and preparing apprentices for End-Point Assessment (EPA). Working closely with employers, apprentices and internal teams, you will act as the primary point of contact throughout the learner journey, providing guidance, support and challenge to help apprentices successfully achieve their qualification and career goals. This role requires an individual who can build strong employer relationships, maintain compliance with apprenticeship funding rules and quality standards, and contribute to the continued growth and success of the College's apprenticeship provision Key Responsibilities Deliver high-quality teaching, training and assessment across Civil Engineering and Surveying apprenticeship programmes. Manage a caseload of apprentices, providing coaching, guidance and support to ensure timely achievement. Conduct regular progress reviews with apprentices and employers, monitoring progress against apprenticeship standards. Support apprentices to develop the knowledge, skills and behaviours required for successful completion and End-Point Assessment (EPA). Monitor and record Off-the-Job Training (OTJT) in line with apprenticeship funding requirements. Build and maintain effective relationships with employers to support apprentice development and programme success. Maintain accurate learner records and ensure compliance with awarding organisation and funding requirements. Identify and implement timely interventions for apprentices at risk of falling behind. Contribute to quality improvement activities, including standardisation, moderation and curriculum development. Promote safeguarding, Equality, Diversity and Inclusion, Prevent and health and safety within all aspects of delivery. Participate in learner recruitment, employer engagement activities and College events as required. Our Ideal Candidate Should Have the Following Qualifications, Skills and Experience Degree or equivalent qualification in Civil Engineering, Surveying, Construction Management or a related discipline. Relevant industry experience within Civil Engineering, Surveying or the wider construction sector. GCSE Grade 4/C or above (or equivalent) in English and Mathematics. Teaching qualification (PGCE, Cert Ed, DET or equivalent) or willingness to work towards one. Experience delivering vocational, technical or apprenticeship training programmes. Knowledge of apprenticeship standards, End-Point Assessment (EPA) and apprenticeship funding requirements. Experience of supporting learners to achieve positive outcomes through high-quality teaching, coaching and assessment. Ability to build and maintain effective relationships with apprentices, employers and other stakeholders. Strong organisational, communication and interpersonal skills. Experience of using digital systems and e-portfolios to track learner progress and maintain accurate records. Commitment to safeguarding, Equality, Diversity and Inclusion, Prevent and promoting learner wellbeing. Passion for developing future talent and supporting apprentices to achieve their full potential. Safeguarding of Children and Vulnerable Adults In line with Keeping Children Safe in Education All employment offers are subject employment checks. These include (some of which are dependent on the role and the individual): Enhanced DBS including Children's Barred List check, DfE teaching/management Barred List check, on-line searches, overseas criminal record check, evidence of identity and Right to Work in the UK, satisfactory references, confirmation of medical fitness, evidence of relevant qualifications and a check of previous employment history. The College is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment. You will be required to become familiar with the College's policies, and comply with the requirements to safeguard and protect the welfare of children and young people and vulnerable adults. All staff are asked to complete mandatory training in relation to KCSIE and other key areas, and to read the relevant policies. Equality, Diversity and Inclusion The College has a strong commitment to working towards the implementation of equality of opportunity in both service delivery and employment. The College's mission and strategic objectives directly support this aim. All employees are required to actively support the development, dissemination and implementation of this aim and related policies and programmes. Recruitment Process The email account you use to apply will be used for all recruitment communication. Please ensure that you use an email account that you regularly monitor. All application forms must be fully completed, including a full record of education and employment history. Incomplete applications will not be considered for shortlisting. The salary for this position is inclusive of London weighting. Please note that we advertise our salaries on a range to indicate the trajectory of progression that can be made. Appointments are usually made at the start of the salary range. We regret that we are unable to respond to every application. Therefore, if you do not hear from us within four weeks of the closing date, please assume your application has not been successful. We reserve the right to close the vacancy early, should we receive sufficient applications. Please note that we do not accept CVs Closing Date: 21 June 2026 Interview Date: To Be Confirmed
Jun 15, 2026
Full time
About Us: Newham College London, now merged with NewVIc Sixth Form College, is the largest post-16 education provider in Newham. With campuses in East Ham, Stratford, Plaistow, and the London City Institute of Technology (LCIoT) in Canning Town, we serve over 11,000 students across a range of pathways - including 16-18 study, adult education, apprenticeships, and higher education. With over 600 staff, four main campuses, and an annual turnover of £60 million, Newham College is one of the borough's largest employers and plays a key role in driving local economic and community development. The Role We are seeking an experienced and motivated Apprenticeship Trainer - Civil Engineering/Surveying to join our Apprenticeships and Business Development team. Reporting to the Apprenticeship Manager, you will be responsible for delivering high-quality teaching, training and assessment to a caseload of apprentices studying Civil Engineering and Surveying apprenticeship standards. You will play a key role in ensuring apprentices make strong and timely progress through their programme by delivering engaging learning, conducting regular progress reviews, monitoring Off-the-Job Training (OTJT), and preparing apprentices for End-Point Assessment (EPA). Working closely with employers, apprentices and internal teams, you will act as the primary point of contact throughout the learner journey, providing guidance, support and challenge to help apprentices successfully achieve their qualification and career goals. This role requires an individual who can build strong employer relationships, maintain compliance with apprenticeship funding rules and quality standards, and contribute to the continued growth and success of the College's apprenticeship provision Key Responsibilities Deliver high-quality teaching, training and assessment across Civil Engineering and Surveying apprenticeship programmes. Manage a caseload of apprentices, providing coaching, guidance and support to ensure timely achievement. Conduct regular progress reviews with apprentices and employers, monitoring progress against apprenticeship standards. Support apprentices to develop the knowledge, skills and behaviours required for successful completion and End-Point Assessment (EPA). Monitor and record Off-the-Job Training (OTJT) in line with apprenticeship funding requirements. Build and maintain effective relationships with employers to support apprentice development and programme success. Maintain accurate learner records and ensure compliance with awarding organisation and funding requirements. Identify and implement timely interventions for apprentices at risk of falling behind. Contribute to quality improvement activities, including standardisation, moderation and curriculum development. Promote safeguarding, Equality, Diversity and Inclusion, Prevent and health and safety within all aspects of delivery. Participate in learner recruitment, employer engagement activities and College events as required. Our Ideal Candidate Should Have the Following Qualifications, Skills and Experience Degree or equivalent qualification in Civil Engineering, Surveying, Construction Management or a related discipline. Relevant industry experience within Civil Engineering, Surveying or the wider construction sector. GCSE Grade 4/C or above (or equivalent) in English and Mathematics. Teaching qualification (PGCE, Cert Ed, DET or equivalent) or willingness to work towards one. Experience delivering vocational, technical or apprenticeship training programmes. Knowledge of apprenticeship standards, End-Point Assessment (EPA) and apprenticeship funding requirements. Experience of supporting learners to achieve positive outcomes through high-quality teaching, coaching and assessment. Ability to build and maintain effective relationships with apprentices, employers and other stakeholders. Strong organisational, communication and interpersonal skills. Experience of using digital systems and e-portfolios to track learner progress and maintain accurate records. Commitment to safeguarding, Equality, Diversity and Inclusion, Prevent and promoting learner wellbeing. Passion for developing future talent and supporting apprentices to achieve their full potential. Safeguarding of Children and Vulnerable Adults In line with Keeping Children Safe in Education All employment offers are subject employment checks. These include (some of which are dependent on the role and the individual): Enhanced DBS including Children's Barred List check, DfE teaching/management Barred List check, on-line searches, overseas criminal record check, evidence of identity and Right to Work in the UK, satisfactory references, confirmation of medical fitness, evidence of relevant qualifications and a check of previous employment history. The College is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment. You will be required to become familiar with the College's policies, and comply with the requirements to safeguard and protect the welfare of children and young people and vulnerable adults. All staff are asked to complete mandatory training in relation to KCSIE and other key areas, and to read the relevant policies. Equality, Diversity and Inclusion The College has a strong commitment to working towards the implementation of equality of opportunity in both service delivery and employment. The College's mission and strategic objectives directly support this aim. All employees are required to actively support the development, dissemination and implementation of this aim and related policies and programmes. Recruitment Process The email account you use to apply will be used for all recruitment communication. Please ensure that you use an email account that you regularly monitor. All application forms must be fully completed, including a full record of education and employment history. Incomplete applications will not be considered for shortlisting. The salary for this position is inclusive of London weighting. Please note that we advertise our salaries on a range to indicate the trajectory of progression that can be made. Appointments are usually made at the start of the salary range. We regret that we are unable to respond to every application. Therefore, if you do not hear from us within four weeks of the closing date, please assume your application has not been successful. We reserve the right to close the vacancy early, should we receive sufficient applications. Please note that we do not accept CVs Closing Date: 21 June 2026 Interview Date: To Be Confirmed
Lead care, quality and culture in a specialist organisation that truly matters The Meath Epilepsy Charity is a long-established specialist provider supporting adults with complex epilepsy, often alongside learning disabilities and additional health needs. Based in Godalming, The Meath brings together residential services, supported living accommodation, shared facilities and day opportunities in one close community setting. With services currently rated 'Good' and a clear ambition to reach 'Outstanding', The Meath is strengthening leadership capacity and investing in consistent practice, governance and quality improvement across its services. We are now appointing a Director of Care, a new senior leadership role with responsibility for care standards, operational grip and organisational culture across the whole service. This is a hands-on leadership role with real breadth. You will set direction, build consistency and support managers to deliver excellent care every day. The role As Director of Care, you will lead and develop care delivery across a community supporting around 80 residents and a campus of eight services as well as a small, supported living provision. You will work closely with Registered Managers, clinical colleagues and the wider Senior Leadership Team to strengthen quality, improve consistency and embed a clear standard of practice. You will take ownership of governance, compliance and quality assurance, ensuring strong oversight, clear accountability and reliable reporting. A key focus will be preparing the organisation to perform at its best against the CQC framework, with improvement that is practical, sustained and understood across services. This role also has an important commercial and strategic dimension. You will work closely with finance colleagues to support budget awareness and sustainable decision-making within services, helping managers understand the link between resources, staffing, quality and outcomes. Externally, you will act as a senior ambassador for The Meath, building relationships and credibility with stakeholders, networks and partners, and representing the organisation with confidence and professionalism. Why this role will appeal This is a senior role with clear scope and the opportunity to make changes that stick. You will be joining an organisation with a strong reputation locally, a committed leadership team, and a clear improvement agenda. The Meath's specialist focus means the work is varied and complex, and the impact is tangible. The role offers: Whole-organisation responsibility for care standards and consistency of practice A visible leadership brief across multiple services and managers The chance to shape culture, capability and quality assurance in a practical way The opportunity to contribute to service development and future growth About you You will bring significant senior leadership experience in a regulated health or social care setting, with a track record of leading across multiple services or complex provision. You are likely to bring: Strong knowledge of CQC expectations, governance and quality assurance Has operated as a Director of Care previously, preferably in a LD residential care home Experience of leading improvement and embedding consistent practice Credibility with Registered Managers and the ability to coach, challenge and support Sound commercial judgement and confidence working with budgets and financial reporting A leadership style that is visible, clear and collaborative, someone who can bring people with them This role does not require a particular professional background. What matters is your ability to lead, to set standards, and to deliver improvement in a complex care environment. Salary and benefits Salary: £75,000-£85,000 Hours: 40 per week Enhanced holiday and sick pay 7% employer pension contribution Free on-site parking Healthcare cash back scheme Free on-site gym Employee wellbeing and assistance programme Contact For a confidential conversation, please contact: David Needham - , Anita Denton - , or visit for more information.
Jun 15, 2026
Full time
Lead care, quality and culture in a specialist organisation that truly matters The Meath Epilepsy Charity is a long-established specialist provider supporting adults with complex epilepsy, often alongside learning disabilities and additional health needs. Based in Godalming, The Meath brings together residential services, supported living accommodation, shared facilities and day opportunities in one close community setting. With services currently rated 'Good' and a clear ambition to reach 'Outstanding', The Meath is strengthening leadership capacity and investing in consistent practice, governance and quality improvement across its services. We are now appointing a Director of Care, a new senior leadership role with responsibility for care standards, operational grip and organisational culture across the whole service. This is a hands-on leadership role with real breadth. You will set direction, build consistency and support managers to deliver excellent care every day. The role As Director of Care, you will lead and develop care delivery across a community supporting around 80 residents and a campus of eight services as well as a small, supported living provision. You will work closely with Registered Managers, clinical colleagues and the wider Senior Leadership Team to strengthen quality, improve consistency and embed a clear standard of practice. You will take ownership of governance, compliance and quality assurance, ensuring strong oversight, clear accountability and reliable reporting. A key focus will be preparing the organisation to perform at its best against the CQC framework, with improvement that is practical, sustained and understood across services. This role also has an important commercial and strategic dimension. You will work closely with finance colleagues to support budget awareness and sustainable decision-making within services, helping managers understand the link between resources, staffing, quality and outcomes. Externally, you will act as a senior ambassador for The Meath, building relationships and credibility with stakeholders, networks and partners, and representing the organisation with confidence and professionalism. Why this role will appeal This is a senior role with clear scope and the opportunity to make changes that stick. You will be joining an organisation with a strong reputation locally, a committed leadership team, and a clear improvement agenda. The Meath's specialist focus means the work is varied and complex, and the impact is tangible. The role offers: Whole-organisation responsibility for care standards and consistency of practice A visible leadership brief across multiple services and managers The chance to shape culture, capability and quality assurance in a practical way The opportunity to contribute to service development and future growth About you You will bring significant senior leadership experience in a regulated health or social care setting, with a track record of leading across multiple services or complex provision. You are likely to bring: Strong knowledge of CQC expectations, governance and quality assurance Has operated as a Director of Care previously, preferably in a LD residential care home Experience of leading improvement and embedding consistent practice Credibility with Registered Managers and the ability to coach, challenge and support Sound commercial judgement and confidence working with budgets and financial reporting A leadership style that is visible, clear and collaborative, someone who can bring people with them This role does not require a particular professional background. What matters is your ability to lead, to set standards, and to deliver improvement in a complex care environment. Salary and benefits Salary: £75,000-£85,000 Hours: 40 per week Enhanced holiday and sick pay 7% employer pension contribution Free on-site parking Healthcare cash back scheme Free on-site gym Employee wellbeing and assistance programme Contact For a confidential conversation, please contact: David Needham - , Anita Denton - , or visit for more information.
Ledger Officer - Sales Ledger Location: Cirencester Salary : £26,707 - £31,236 per annum Vacancy Type: Permanent, 35 hours per week The Organisation are seeking a proactive and organised Ledger Officer to join their Finance team. This is an excellent opportunity for an experienced finance professional who enjoys working in a varied role, building positive relationships with customers and colleagues, and contributing to the smooth running of a busy finance function. As Ledger Officer, you will play an important role in supporting the University's financial operations. Working closely with colleagues across the Finance Department, you will be responsible for managing commercial sales ledger activities, raising invoices, monitoring outstanding debt and ensuring customer queries are dealt with efficiently and professionally. You will help maintain accurate financial records, carry out account reconciliations and support effective credit control processes in line with University procedures. The role offers a broad range of responsibilities and requires someone who can balance attention to detail with excellent customer service. You will liaise with staff and external customers, supporting the prompt collection of income while maintaining positive working relationships. You will also contribute to month-end and year-end processes, provide support to student ledger activities when required and work collaboratively with colleagues to ensure continuity of service across the Finance team. They are looking for someone with recent experience in a busy finance or accounting environment, including sales ledger and credit control responsibilities. You will have strong IT skills, particularly in Microsoft Excel, Word and Outlook, together with excellent communication and organisational skills. The ability to manage competing priorities, work accurately and contribute positively as part of a team is essential. Experience of Access Dimensions or a similar accounting system would be advantageous. The Organisation offers a friendly and supportive working environment within a unique institution with a strong sense of community. If you are looking for a rewarding finance role within a welcoming and professional team, they would be delighted to hear from you. Key Responsibilities Raising of commercial sales ledger invoices as requested by their staff. Dealing with customer and staff queries relating to the commercial sales ledgers as required, ensuring the prompt collection of debts. Maintaining good customer relationships both internally and externally. Monitoring outstanding commercial debt and carrying out debt recovery procedures in accordance with their debt collection policy from initial debt chasing to pursuing recovery through more formal means. Preparing month-end and year-end sales ledger reconciliations, reporting on the debt position and advising of any old debts which may need to be provided against. Maintaining the credit control notes on the finance system and keeping accurate records of debt collection. Raising of student ledger invoices and assisting with queries when required. Assisting Student Ledger Officer in recovering student ledger debt and providing cover as required. Downloading of commercial conference invoices from the KX system Requesting new customer accounts are set up on the finance system. Providing cover for the Cashier as required. 1 Providing administrative support for the Finance Ledger team when required and completing other tasks as are reasonably requested by the Finance Supervisor/Head of Department. General responsibilities: The University is committed to equality of opportunity. All staff are required to comply with current legislation, University policies and good practice guidance. All staff are required to act in a way that safeguards the health and wellbeing of children and vulnerable adults at all times. The post holder must be familiar with and adhere to appropriate safeguarding policies and guidance and participate in related mandatory/statutory training. Managers have a responsibility to ensure their team members understand their individual responsibilities with regard to safeguarding children and vulnerable adults. All staff are required to participate in the University appraisal process and should ensure they are familiar with the process and plan time to prepare for their appraisal. Following the appraisal, staff are expected to undertake in any necessary learning and development and work towards the objectives that have been set. The University expects staff to attend any training designated as mandatory and to undertake learning and development activities to support their role. Managers must facilitate learning and development within their teams. Closing date: 28 June 2026 Interviews on: 8 July 2026 The Organisation is an equal opportunities employer and they particularly welcome applications from black and minority ethnic candidates as they are underrepresented within the company at this level To Apply If you feel you are a suitable candidate and would like to work for The Organisation, please do not hesitate to apply.
Jun 15, 2026
Full time
Ledger Officer - Sales Ledger Location: Cirencester Salary : £26,707 - £31,236 per annum Vacancy Type: Permanent, 35 hours per week The Organisation are seeking a proactive and organised Ledger Officer to join their Finance team. This is an excellent opportunity for an experienced finance professional who enjoys working in a varied role, building positive relationships with customers and colleagues, and contributing to the smooth running of a busy finance function. As Ledger Officer, you will play an important role in supporting the University's financial operations. Working closely with colleagues across the Finance Department, you will be responsible for managing commercial sales ledger activities, raising invoices, monitoring outstanding debt and ensuring customer queries are dealt with efficiently and professionally. You will help maintain accurate financial records, carry out account reconciliations and support effective credit control processes in line with University procedures. The role offers a broad range of responsibilities and requires someone who can balance attention to detail with excellent customer service. You will liaise with staff and external customers, supporting the prompt collection of income while maintaining positive working relationships. You will also contribute to month-end and year-end processes, provide support to student ledger activities when required and work collaboratively with colleagues to ensure continuity of service across the Finance team. They are looking for someone with recent experience in a busy finance or accounting environment, including sales ledger and credit control responsibilities. You will have strong IT skills, particularly in Microsoft Excel, Word and Outlook, together with excellent communication and organisational skills. The ability to manage competing priorities, work accurately and contribute positively as part of a team is essential. Experience of Access Dimensions or a similar accounting system would be advantageous. The Organisation offers a friendly and supportive working environment within a unique institution with a strong sense of community. If you are looking for a rewarding finance role within a welcoming and professional team, they would be delighted to hear from you. Key Responsibilities Raising of commercial sales ledger invoices as requested by their staff. Dealing with customer and staff queries relating to the commercial sales ledgers as required, ensuring the prompt collection of debts. Maintaining good customer relationships both internally and externally. Monitoring outstanding commercial debt and carrying out debt recovery procedures in accordance with their debt collection policy from initial debt chasing to pursuing recovery through more formal means. Preparing month-end and year-end sales ledger reconciliations, reporting on the debt position and advising of any old debts which may need to be provided against. Maintaining the credit control notes on the finance system and keeping accurate records of debt collection. Raising of student ledger invoices and assisting with queries when required. Assisting Student Ledger Officer in recovering student ledger debt and providing cover as required. Downloading of commercial conference invoices from the KX system Requesting new customer accounts are set up on the finance system. Providing cover for the Cashier as required. 1 Providing administrative support for the Finance Ledger team when required and completing other tasks as are reasonably requested by the Finance Supervisor/Head of Department. General responsibilities: The University is committed to equality of opportunity. All staff are required to comply with current legislation, University policies and good practice guidance. All staff are required to act in a way that safeguards the health and wellbeing of children and vulnerable adults at all times. The post holder must be familiar with and adhere to appropriate safeguarding policies and guidance and participate in related mandatory/statutory training. Managers have a responsibility to ensure their team members understand their individual responsibilities with regard to safeguarding children and vulnerable adults. All staff are required to participate in the University appraisal process and should ensure they are familiar with the process and plan time to prepare for their appraisal. Following the appraisal, staff are expected to undertake in any necessary learning and development and work towards the objectives that have been set. The University expects staff to attend any training designated as mandatory and to undertake learning and development activities to support their role. Managers must facilitate learning and development within their teams. Closing date: 28 June 2026 Interviews on: 8 July 2026 The Organisation is an equal opportunities employer and they particularly welcome applications from black and minority ethnic candidates as they are underrepresented within the company at this level To Apply If you feel you are a suitable candidate and would like to work for The Organisation, please do not hesitate to apply.
Head of Operations - Permanent - West Midlands - Hybrid - £58,000 per annum + benefits Your new company You will be joining an established organisation operating within the not-for-profit sector, with a strong presence across the West Midlands. The organisation has demonstrated consistent growth and development, underpinned by a clear strategic direction and a focus on delivering sustainable, high-quality services. Your new role An opportunity has arisen for an experienced Head of Operations to join a senior leadership team. Reporting directly to the Chief Executive and operating as a key member of the Executive Management Team, you will be accountable for the day-to-day delivery, performance and quality of services across the organisation. This is a pivotal leadership role, combining strategic influence with operational accountability, ensuring services are delivered in line with organisational standards while meeting all regulatory, contractual and legislative requirements. You will play a key role in driving operational performance and aligning service delivery to wider organisational priorities and future growth plans. Key responsibilities include: Provide clear and effective leadership to operational teams and senior managersOversee the delivery of services across multiple locations, ensuring consistency, quality and complianceEnsure adherence to regulatory frameworks, safeguarding requirements and contractual obligationsTake a lead role in engagement with regulators, including oversight of reporting and notificationsMonitor performance, including analysis of incidents, trends and service data, driving continuous improvementManage and oversee budgets and resources, ensuring financial sustainability without compromising qualityWork closely with commissioners, local authorities and external partners to maintain and develop relationshipsIdentify emerging sector trends, policy changes and opportunities to inform operational and strategic directionContribute to the delivery of the organisation's strategic plan, growth and development activity, including supporting new opportunities and tendersPlay an active role in governance, including preparing reports and providing assurance to Board levelCollaborate with wider leadership teams, including HR, Quality and Development functions, to ensure a joined-up approach to service deliveryEnsure effective workforce practices, including recruitment, development, performance management and staff wellbeingSupport a responsive on-call and operational oversight function where required What you'll need to succeed You will be an established senior leader within a regulated care environment, with the ability to operate both strategically and operationally in a complex setting.You will demonstrate:Significant experience within the care sector, including supporting individuals with learning disabilities and complex needsA proven track record of operating at senior leadership or executive levelStrong knowledge of regulatory frameworks, safeguarding, and best practice standardsExperience managing multi-site services and operational teamsThe ability to lead service improvement, manage risk and deliver against organisational objectivesExperience working with commissioners, local authorities and key stakeholdersStrong financial and resource management capabilityExcellent communication, influencing and decision-making skillsA Level 5 qualification (or equivalent) in Health & Social Care and/or ManagementA full UK driving licence and willingness to travel regularly What you'll get in return A senior strategic leadership role with significant organisational impactOpportunity to contribute to long-term planning, service development and growthA collaborative Executive team environmentFlexible, hybrid working arrangementsCompetitive salary and benefits package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 15, 2026
Full time
Head of Operations - Permanent - West Midlands - Hybrid - £58,000 per annum + benefits Your new company You will be joining an established organisation operating within the not-for-profit sector, with a strong presence across the West Midlands. The organisation has demonstrated consistent growth and development, underpinned by a clear strategic direction and a focus on delivering sustainable, high-quality services. Your new role An opportunity has arisen for an experienced Head of Operations to join a senior leadership team. Reporting directly to the Chief Executive and operating as a key member of the Executive Management Team, you will be accountable for the day-to-day delivery, performance and quality of services across the organisation. This is a pivotal leadership role, combining strategic influence with operational accountability, ensuring services are delivered in line with organisational standards while meeting all regulatory, contractual and legislative requirements. You will play a key role in driving operational performance and aligning service delivery to wider organisational priorities and future growth plans. Key responsibilities include: Provide clear and effective leadership to operational teams and senior managersOversee the delivery of services across multiple locations, ensuring consistency, quality and complianceEnsure adherence to regulatory frameworks, safeguarding requirements and contractual obligationsTake a lead role in engagement with regulators, including oversight of reporting and notificationsMonitor performance, including analysis of incidents, trends and service data, driving continuous improvementManage and oversee budgets and resources, ensuring financial sustainability without compromising qualityWork closely with commissioners, local authorities and external partners to maintain and develop relationshipsIdentify emerging sector trends, policy changes and opportunities to inform operational and strategic directionContribute to the delivery of the organisation's strategic plan, growth and development activity, including supporting new opportunities and tendersPlay an active role in governance, including preparing reports and providing assurance to Board levelCollaborate with wider leadership teams, including HR, Quality and Development functions, to ensure a joined-up approach to service deliveryEnsure effective workforce practices, including recruitment, development, performance management and staff wellbeingSupport a responsive on-call and operational oversight function where required What you'll need to succeed You will be an established senior leader within a regulated care environment, with the ability to operate both strategically and operationally in a complex setting.You will demonstrate:Significant experience within the care sector, including supporting individuals with learning disabilities and complex needsA proven track record of operating at senior leadership or executive levelStrong knowledge of regulatory frameworks, safeguarding, and best practice standardsExperience managing multi-site services and operational teamsThe ability to lead service improvement, manage risk and deliver against organisational objectivesExperience working with commissioners, local authorities and key stakeholdersStrong financial and resource management capabilityExcellent communication, influencing and decision-making skillsA Level 5 qualification (or equivalent) in Health & Social Care and/or ManagementA full UK driving licence and willingness to travel regularly What you'll get in return A senior strategic leadership role with significant organisational impactOpportunity to contribute to long-term planning, service development and growthA collaborative Executive team environmentFlexible, hybrid working arrangementsCompetitive salary and benefits package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
We have a newly created opportunity for a Technology Change and Release Lead to join our fantastic Technology team at RBL. Here at the Royal British Legion, we are currently embarking on an exciting new phase with our Customer, Technology and Change directorate. Together this team, covering Technology, Data Protection and our Transformation Management Office, takes great pride in supporting across RBL with all things technology, security, digital, data, programme management and change initiatives. It s a great time to join as our organisation begins to drive our new 10 year strategy and ensures we are best able to continue to make a difference to our Armed Forces community now and for the future. Based in our Service Delivery team, the Technology Change and Release Lead will be accountable for the safe, controlled, and predictable introduction of technology change across our organisation. Operating as the Change Enablement practice owner, this role will ensure that all changes whether delivered internally, by suppliers, or as part of product/platform roadmaps are assessed, authorised, scheduled and reviewed in line with best practice. Reporting to our Service Delivery Manager, this new role will play a vital role in ensuring that all technology changes are clearly communicated and well understood across the organisation. It will support the knowledge management process by maintaining accurate and accessible information within the knowledge management system, and by ensuring that impact analysis is effective through a reliable, up to date configuration management database. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Employee benefits include 28 day s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days Enhanced paid maternity, paternity and adoption leave Generous pension contributions, with Employer contributions ranging from 6% to 10% Range of flexible working options may be available, depending on your role Employee Assistance Programme providing confidential counselling, financial and legal advice Range of courses delivered by learning specialists to support your development goals and objectives Opportunities to volunteer Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. Interview Dates: Starting 24th June 2026 We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible. If you require the job advert or job description in an alternative format, please contact .
Jun 15, 2026
Full time
We have a newly created opportunity for a Technology Change and Release Lead to join our fantastic Technology team at RBL. Here at the Royal British Legion, we are currently embarking on an exciting new phase with our Customer, Technology and Change directorate. Together this team, covering Technology, Data Protection and our Transformation Management Office, takes great pride in supporting across RBL with all things technology, security, digital, data, programme management and change initiatives. It s a great time to join as our organisation begins to drive our new 10 year strategy and ensures we are best able to continue to make a difference to our Armed Forces community now and for the future. Based in our Service Delivery team, the Technology Change and Release Lead will be accountable for the safe, controlled, and predictable introduction of technology change across our organisation. Operating as the Change Enablement practice owner, this role will ensure that all changes whether delivered internally, by suppliers, or as part of product/platform roadmaps are assessed, authorised, scheduled and reviewed in line with best practice. Reporting to our Service Delivery Manager, this new role will play a vital role in ensuring that all technology changes are clearly communicated and well understood across the organisation. It will support the knowledge management process by maintaining accurate and accessible information within the knowledge management system, and by ensuring that impact analysis is effective through a reliable, up to date configuration management database. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site. Employee benefits include 28 day s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days Enhanced paid maternity, paternity and adoption leave Generous pension contributions, with Employer contributions ranging from 6% to 10% Range of flexible working options may be available, depending on your role Employee Assistance Programme providing confidential counselling, financial and legal advice Range of courses delivered by learning specialists to support your development goals and objectives Opportunities to volunteer Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. Interview Dates: Starting 24th June 2026 We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible. If you require the job advert or job description in an alternative format, please contact .
Job Title: Tax Director (mixed tax) Location: Central London Package: Salary dependant on experience but will be 90k and above, plus huge benefits Working Hours: Full time, Monday-Friday A hugely exciting opportunity has arisen within a top 50 UK accountancy practice in Central London, as they hire for a Tax Director. Due to continued growth, this practice are keen to onboard a new tax director, who can be progressed to Partner level quite quickly You will be advising the partners and their clients on all tax matters, including income tax, capital gains, national insurance, corporate tax, inheritance tax, SDLT and VAT, as well as international matters. If you are already a director, or a senior manager looking to progress to this level, then look no further. This role and firm offer excellent progression, new challenges, and some great benefits Tax Director Job Responsibilities Provide strategic advice to partners and clients across a full range of UK taxes, including Income Tax, Corporation Tax, CGT, VAT, NICs, IHT, and SDLT Deliver tailored tax planning solutions for a diverse client base (HNWIs, entrepreneurs, trusts, partnerships, and multinational businesses) Draft clear, high-quality tax advisory reports, technical notes, and client communications (e.g. newsletters and bulletins) Proactively identify tax risks, opportunities, and planning strategies to optimise client outcomes Support and manage HMRC enquiries, investigations, and correspondence Represent the firm in client meetings, presenting advice with clarity and commercial insight Collaborate with partners and internal teams to develop and implement tax strategies Monitor legislative changes and ensure advice remains compliant, current, and technically robust Tax Director Job Requirements CTA qualified is preferable, but ACA and ACCA can also be considered Experience working as a Senior Manager in mixed tax, within an accountancy practice Excellent client management skills, and experience in providing advisory services Ambition to progress to partnership level in the future Excellent communication, interpersonal, and organisational skills Tax Director Salary & Benefits Salary dependant on experience, salaries will start at 90k and can range beyond 100k Competitive pension scheme (5% employee / 3% employer) with salary sacrifice options Life assurance (up to 4x salary) and season ticket loan after qualifying service Discretionary bonus scheme linked to firm and individual performance Overtime compensation options plus late working expenses (meals and taxi) Private medical cover, wellbeing support, and health benefits (e.g. gym contribution, flu jab, eye care) Generous annual leave with increases for long service and additional flexibility for religious observance Flexible working arrangements, including core hours, hybrid working, and summer early finishes Strong learning and development support, including funded study, professional subscriptions, and ongoing training Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Jun 14, 2026
Full time
Job Title: Tax Director (mixed tax) Location: Central London Package: Salary dependant on experience but will be 90k and above, plus huge benefits Working Hours: Full time, Monday-Friday A hugely exciting opportunity has arisen within a top 50 UK accountancy practice in Central London, as they hire for a Tax Director. Due to continued growth, this practice are keen to onboard a new tax director, who can be progressed to Partner level quite quickly You will be advising the partners and their clients on all tax matters, including income tax, capital gains, national insurance, corporate tax, inheritance tax, SDLT and VAT, as well as international matters. If you are already a director, or a senior manager looking to progress to this level, then look no further. This role and firm offer excellent progression, new challenges, and some great benefits Tax Director Job Responsibilities Provide strategic advice to partners and clients across a full range of UK taxes, including Income Tax, Corporation Tax, CGT, VAT, NICs, IHT, and SDLT Deliver tailored tax planning solutions for a diverse client base (HNWIs, entrepreneurs, trusts, partnerships, and multinational businesses) Draft clear, high-quality tax advisory reports, technical notes, and client communications (e.g. newsletters and bulletins) Proactively identify tax risks, opportunities, and planning strategies to optimise client outcomes Support and manage HMRC enquiries, investigations, and correspondence Represent the firm in client meetings, presenting advice with clarity and commercial insight Collaborate with partners and internal teams to develop and implement tax strategies Monitor legislative changes and ensure advice remains compliant, current, and technically robust Tax Director Job Requirements CTA qualified is preferable, but ACA and ACCA can also be considered Experience working as a Senior Manager in mixed tax, within an accountancy practice Excellent client management skills, and experience in providing advisory services Ambition to progress to partnership level in the future Excellent communication, interpersonal, and organisational skills Tax Director Salary & Benefits Salary dependant on experience, salaries will start at 90k and can range beyond 100k Competitive pension scheme (5% employee / 3% employer) with salary sacrifice options Life assurance (up to 4x salary) and season ticket loan after qualifying service Discretionary bonus scheme linked to firm and individual performance Overtime compensation options plus late working expenses (meals and taxi) Private medical cover, wellbeing support, and health benefits (e.g. gym contribution, flu jab, eye care) Generous annual leave with increases for long service and additional flexibility for religious observance Flexible working arrangements, including core hours, hybrid working, and summer early finishes Strong learning and development support, including funded study, professional subscriptions, and ongoing training Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
TRANSFER PRICING ASSISTANT MANAGER SALARY Up to £60,000 pa plus benefits LOCATION Hybrid role - 3 days a week in the Central London office, 2 days working from home We are currently seeking a talented and ambitious Transfer Pricing Assistant Manager to join our client's growing team. Backed by substantial private equity investment and driven by an ambitious newly appointed Transfer Pricing Partner, this growing practice offers a unique opportunity to join at a pivotal stage of expansion. You ll play a key role in shaping the future direction of the Transfer Pricing team while fast-tracking your own career development and progression. THE ROLE Key responsibilities will include: Delivering strategic Transfer Pricing advisory services to multinational clients across a broad range of industries Participating in client meetings and functional interviews to develop an understanding of clients operating models and business activities Assisting in the development and documentation of Transfer Pricing policies aligned with commercial objectives and current OECD guidance Preparing and reviewing financial analyses and benchmarking studies to support Transfer Pricing positions Supporting the preparation of Transfer Pricing documentation and related client deliverables CANDIDATE PROFILE Solid Transfer Pricing experience gained within practice or industry Strong understanding of Transfer Pricing principles and international tax concepts Excellent analytical and problem-solving skills with strong attention to detail Strong communication skills, both written and verbal, with the ability to engage confidently with clients and stakeholders Effective organisational and time management skills, with the ability to manage multiple priorities and deadlines Proactive and collaborative approach with a strong desire to develop professionally SALARY AND BENEFITS Starting salary up to £60,000 pa 25 days annual leave increasing with service Flexible hours of work Excellent pension scheme Private medical insurance Life assurance (x4 pensionable salary) Extensive learning and development opportunities Employee benefits portal including vouchers and cashback on everyday purchases The successful candidate will play a key role in delivering high-quality Transfer Pricing advisory and compliance services, supporting clients in navigating an evolving international tax landscape while contributing to the continued growth of the practice. CONTACT Please apply now or reach out to Lisa Grimes for a confidential discussion
Jun 14, 2026
Full time
TRANSFER PRICING ASSISTANT MANAGER SALARY Up to £60,000 pa plus benefits LOCATION Hybrid role - 3 days a week in the Central London office, 2 days working from home We are currently seeking a talented and ambitious Transfer Pricing Assistant Manager to join our client's growing team. Backed by substantial private equity investment and driven by an ambitious newly appointed Transfer Pricing Partner, this growing practice offers a unique opportunity to join at a pivotal stage of expansion. You ll play a key role in shaping the future direction of the Transfer Pricing team while fast-tracking your own career development and progression. THE ROLE Key responsibilities will include: Delivering strategic Transfer Pricing advisory services to multinational clients across a broad range of industries Participating in client meetings and functional interviews to develop an understanding of clients operating models and business activities Assisting in the development and documentation of Transfer Pricing policies aligned with commercial objectives and current OECD guidance Preparing and reviewing financial analyses and benchmarking studies to support Transfer Pricing positions Supporting the preparation of Transfer Pricing documentation and related client deliverables CANDIDATE PROFILE Solid Transfer Pricing experience gained within practice or industry Strong understanding of Transfer Pricing principles and international tax concepts Excellent analytical and problem-solving skills with strong attention to detail Strong communication skills, both written and verbal, with the ability to engage confidently with clients and stakeholders Effective organisational and time management skills, with the ability to manage multiple priorities and deadlines Proactive and collaborative approach with a strong desire to develop professionally SALARY AND BENEFITS Starting salary up to £60,000 pa 25 days annual leave increasing with service Flexible hours of work Excellent pension scheme Private medical insurance Life assurance (x4 pensionable salary) Extensive learning and development opportunities Employee benefits portal including vouchers and cashback on everyday purchases The successful candidate will play a key role in delivering high-quality Transfer Pricing advisory and compliance services, supporting clients in navigating an evolving international tax landscape while contributing to the continued growth of the practice. CONTACT Please apply now or reach out to Lisa Grimes for a confidential discussion
Colleague Experience Administrator (Human Resources) - Swindon Location: Swindon, SN1 (2-3 days on site in the office - Wednesday is a mandatory day onsite) Salary: £16.62 per hour Full Time Monday to Friday 36 hours Contract: 12 Weeks possibly beyond Purpose Provide administrative and transactional HR support across the entire employee lifecycle, including Learning & Development, HR Administration, and Resourcing. Ensure accurate data processing and timely responses to queries in line with policy and legislation. Key Responsibilities and Accountabilities HR & Organisational Development Support Develop a wide understanding of the HR & OD function and the end-to-end colleague journey, including: Policies Terms and conditions Practices and procedures HR Administration Deliver accurate and timely HR administration across all colleague lifecycle processes. Ensure all query responses and processing meet: Legislation requirements Policy and procedure standards SLA requirements Process, maintain, and store data and records, ensuring: Data integrity GDPR compliance Learning & Development Support Learning & Development activities. Recruitment & Onboarding Assist with recruitment and onboarding administration. Query Management & Escalation Triage and risk assess queries, signposting and escalating where required. Be confident in giving accurate and timely responses on a range of HR queries. Work within established policies and procedures. Escalate complex issues to the Colleague Experience Lead. Continuous Improvement Contribute to continuous improvement initiatives within HR processes, including: Developing FAQs across all areas Supporting consistency of advice Feed ideas, observations, and suggestions for improvements when they become apparent. Collaboration & Teamwork Work with other areas across the HR & OD function and the wider Council to deliver organisational objectives. Share expertise and skills with others in the team. Supplementary Accountabilities Support with any ad hoc projects as required by the business. Professional Relationships The role will work closely with: HR colleagues Colleagues and managers across the organisation Decision Making & Working Style Be confident in providing accurate and timely responses to HR queries. Work within established policies and procedures. Escalate complex matters appropriately to the Colleague Experience Lead. Manage a varied workload effectively. Demonstrate the ability to prioritise tasks and meet regular deadlines. Recruitment is done in line with safe recruitment practices 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Liam Heddle on (url removed)
Jun 14, 2026
Seasonal
Colleague Experience Administrator (Human Resources) - Swindon Location: Swindon, SN1 (2-3 days on site in the office - Wednesday is a mandatory day onsite) Salary: £16.62 per hour Full Time Monday to Friday 36 hours Contract: 12 Weeks possibly beyond Purpose Provide administrative and transactional HR support across the entire employee lifecycle, including Learning & Development, HR Administration, and Resourcing. Ensure accurate data processing and timely responses to queries in line with policy and legislation. Key Responsibilities and Accountabilities HR & Organisational Development Support Develop a wide understanding of the HR & OD function and the end-to-end colleague journey, including: Policies Terms and conditions Practices and procedures HR Administration Deliver accurate and timely HR administration across all colleague lifecycle processes. Ensure all query responses and processing meet: Legislation requirements Policy and procedure standards SLA requirements Process, maintain, and store data and records, ensuring: Data integrity GDPR compliance Learning & Development Support Learning & Development activities. Recruitment & Onboarding Assist with recruitment and onboarding administration. Query Management & Escalation Triage and risk assess queries, signposting and escalating where required. Be confident in giving accurate and timely responses on a range of HR queries. Work within established policies and procedures. Escalate complex issues to the Colleague Experience Lead. Continuous Improvement Contribute to continuous improvement initiatives within HR processes, including: Developing FAQs across all areas Supporting consistency of advice Feed ideas, observations, and suggestions for improvements when they become apparent. Collaboration & Teamwork Work with other areas across the HR & OD function and the wider Council to deliver organisational objectives. Share expertise and skills with others in the team. Supplementary Accountabilities Support with any ad hoc projects as required by the business. Professional Relationships The role will work closely with: HR colleagues Colleagues and managers across the organisation Decision Making & Working Style Be confident in providing accurate and timely responses to HR queries. Work within established policies and procedures. Escalate complex matters appropriately to the Colleague Experience Lead. Manage a varied workload effectively. Demonstrate the ability to prioritise tasks and meet regular deadlines. Recruitment is done in line with safe recruitment practices 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Liam Heddle on (url removed)
Job Description Join us as a Customer Service Team Leader - 12 Months Fixed Term Contract We're looking for a passionate and driven individual to lead our Contributions team - someone who thrives on challenge, inspires others, and is excited to make a real impact. The Contributions team sits in our Client Services area and is responsible for a wide range of tasks, including: Overseeing and processing Direct Debit instructions Processing cheque payments into accounts Refunds of contributions and subscriptions in line with HMRC guidance Investigating, updating and correcting ISA and LISA annual allowances What we're looking for: We're seeking someone who can bring energy, structure, and vision to the team. You'll be: Organised and proactive , with strong time-management skills to juggle priorities and keep the team on track. A strategic thinker , with a good grasp of CASS rules and the ability to spot trends and drive improvements. A planner , able to manage resources around shifting monthly deadlines. Confident and composed , especially when handling FTRs and complaints. A motivator , with a positive, can-do attitude and the ability to lift team morale. A mentor , who can spot potential and help others grow. A coach , comfortable giving constructive feedback and celebrating great performance. A change champion , who communicates updates clearly and positively. A role model , who consistently goes above and beyond for customers and colleagues. Your key responsibilities: As Team Leader, you'll be at the heart of the team's success. You'll: Manage and distribute workloads to meet SLAs and team goals. Deliver daily and monthly MI to track performance. Lead regular team meetings, 1:1s, and performance reviews. Coach and develop team members to deliver outstanding service. Keep processes up to date and aligned with company standards. Ensure full compliance with FCA regulations and report breaches promptly. Accurately log and report complaints and breaches. Collaborate with other teams to improve processes and customer experience. Monitor and escalate system/process issues. Oversee regular team tasks and support CASS audits. Assisting the Contributions Manager in any other areas as required Competence, knowledge and skills: Financial administration experience including but not limited to SIPPs, ISAs and GIAs. Previous experiencing in leading a team either in a permanent role or stepping into a leadership role ad-hoc. Excellent customer service skills. High level of planning, organisation and time management. Ability to motivate the team. Proficiency with Microsoft Office programs, specifically Word and Excel. Enthusiastic and inquisitive with a 'can do' attitude. For internal applications, the closing date for this role will be 26 June 2026. About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer Starting salary of 30,900 (depending on experience) 26 days holiday, increasing with service + buy/sell scheme 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 60% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you. Qualifications Additional Information
Jun 14, 2026
Full time
Job Description Join us as a Customer Service Team Leader - 12 Months Fixed Term Contract We're looking for a passionate and driven individual to lead our Contributions team - someone who thrives on challenge, inspires others, and is excited to make a real impact. The Contributions team sits in our Client Services area and is responsible for a wide range of tasks, including: Overseeing and processing Direct Debit instructions Processing cheque payments into accounts Refunds of contributions and subscriptions in line with HMRC guidance Investigating, updating and correcting ISA and LISA annual allowances What we're looking for: We're seeking someone who can bring energy, structure, and vision to the team. You'll be: Organised and proactive , with strong time-management skills to juggle priorities and keep the team on track. A strategic thinker , with a good grasp of CASS rules and the ability to spot trends and drive improvements. A planner , able to manage resources around shifting monthly deadlines. Confident and composed , especially when handling FTRs and complaints. A motivator , with a positive, can-do attitude and the ability to lift team morale. A mentor , who can spot potential and help others grow. A coach , comfortable giving constructive feedback and celebrating great performance. A change champion , who communicates updates clearly and positively. A role model , who consistently goes above and beyond for customers and colleagues. Your key responsibilities: As Team Leader, you'll be at the heart of the team's success. You'll: Manage and distribute workloads to meet SLAs and team goals. Deliver daily and monthly MI to track performance. Lead regular team meetings, 1:1s, and performance reviews. Coach and develop team members to deliver outstanding service. Keep processes up to date and aligned with company standards. Ensure full compliance with FCA regulations and report breaches promptly. Accurately log and report complaints and breaches. Collaborate with other teams to improve processes and customer experience. Monitor and escalate system/process issues. Oversee regular team tasks and support CASS audits. Assisting the Contributions Manager in any other areas as required Competence, knowledge and skills: Financial administration experience including but not limited to SIPPs, ISAs and GIAs. Previous experiencing in leading a team either in a permanent role or stepping into a leadership role ad-hoc. Excellent customer service skills. High level of planning, organisation and time management. Ability to motivate the team. Proficiency with Microsoft Office programs, specifically Word and Excel. Enthusiastic and inquisitive with a 'can do' attitude. For internal applications, the closing date for this role will be 26 June 2026. About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer Starting salary of 30,900 (depending on experience) 26 days holiday, increasing with service + buy/sell scheme 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 60% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you. Qualifications Additional Information
Customer Delivery Executive If you care about social value - and you want a role where that care drives everything you do - read on. £33,000 £35,000 Permanent Hybrid (2 3 days in office) Walworth Town Hall in Elephant & Castle, London 25 days holiday + bank holidays + your birthday off Private medical insurance 6 paid volunteering days Annual learning budget Pension matched to 5% ABOUT THE COMPANY Social Value Portal is the UK's market leader in social value measurement and reporting. Founded in 2014, the business helps organisations across the public, private, and voluntary sectors measure and maximise the social impact they create - using the gold-standard TOM System framework. To date, the platform has helped unlock over £56bn of social value. The business is scaling globally, and they're building the team to match. THE ROLE As a Customer Delivery Executive, you'll be the day-to-day point of contact for public sector members using the Social Value Portal platform. Reporting to the Customer Delivery Manager, your job is to help members embed social value into their procurement processes making sure they can measure, report, and communicate the impact they're delivering. Success in this role means members who are confident, well-supported, and getting real value from the platform. WHAT YOU'LL BE DOING You'll: Train members and suppliers on the TOM System and Social Value Portal platform Support members to embed social value into their procurement and reporting processes Build and maintain strong relationships across a portfolio of public sector accounts Monitor usage and delivery metrics - flagging issues and driving improvement Extract and analyse platform data to produce social value reports for members Manage customer cases efficiently, keeping accurate records in the CRM Represent the voice of the customer internally, sharing feedback to improve the product WHAT YOU'LL BRING Essential: Proven experience in a customer-facing role, ideally within the public sector or social value space Working knowledge of social value principles or procurement frameworks Strong communication skills - written and verbal - with the ability to translate complex ideas clearly Experience working with a CRM system Useful, not essential: Familiarity with the TOM System framework Experience with Salesforce Background in public sector procurement or contract management BENEFITS & CULTURE Financial: £33,000 £35,000 base salary (depending on experience), ethically invested pension matched to 5%, life assurance at 4x salary, enhanced parental leave. Flexibility: Hybrid working - 2 to 3 days in the Walworth Town Hall in Elephant & Castle. Development: Annual learning budget, plus access to the Social Value Academy. Six paid volunteering days per year. Wellbeing: Private medical insurance, 24/7 Employee Assistance Programme (including face-to-face counselling), cycle to work scheme. Leave: 25 days holiday plus UK bank holidays, your birthday off, and annual increases after 3 years' service. WORKING ARRANGEMENTS Location: Walworth Town Hall in Elephant & Castle, London Contract: Permanent Full-time Working pattern: Hybrid - 2 to 3 days in the office per week INTERESTED? Apply below, or if you'd like to know more before sending a CV, feel free to get in touch and we'll be happy to chat through the role.
Jun 14, 2026
Full time
Customer Delivery Executive If you care about social value - and you want a role where that care drives everything you do - read on. £33,000 £35,000 Permanent Hybrid (2 3 days in office) Walworth Town Hall in Elephant & Castle, London 25 days holiday + bank holidays + your birthday off Private medical insurance 6 paid volunteering days Annual learning budget Pension matched to 5% ABOUT THE COMPANY Social Value Portal is the UK's market leader in social value measurement and reporting. Founded in 2014, the business helps organisations across the public, private, and voluntary sectors measure and maximise the social impact they create - using the gold-standard TOM System framework. To date, the platform has helped unlock over £56bn of social value. The business is scaling globally, and they're building the team to match. THE ROLE As a Customer Delivery Executive, you'll be the day-to-day point of contact for public sector members using the Social Value Portal platform. Reporting to the Customer Delivery Manager, your job is to help members embed social value into their procurement processes making sure they can measure, report, and communicate the impact they're delivering. Success in this role means members who are confident, well-supported, and getting real value from the platform. WHAT YOU'LL BE DOING You'll: Train members and suppliers on the TOM System and Social Value Portal platform Support members to embed social value into their procurement and reporting processes Build and maintain strong relationships across a portfolio of public sector accounts Monitor usage and delivery metrics - flagging issues and driving improvement Extract and analyse platform data to produce social value reports for members Manage customer cases efficiently, keeping accurate records in the CRM Represent the voice of the customer internally, sharing feedback to improve the product WHAT YOU'LL BRING Essential: Proven experience in a customer-facing role, ideally within the public sector or social value space Working knowledge of social value principles or procurement frameworks Strong communication skills - written and verbal - with the ability to translate complex ideas clearly Experience working with a CRM system Useful, not essential: Familiarity with the TOM System framework Experience with Salesforce Background in public sector procurement or contract management BENEFITS & CULTURE Financial: £33,000 £35,000 base salary (depending on experience), ethically invested pension matched to 5%, life assurance at 4x salary, enhanced parental leave. Flexibility: Hybrid working - 2 to 3 days in the Walworth Town Hall in Elephant & Castle. Development: Annual learning budget, plus access to the Social Value Academy. Six paid volunteering days per year. Wellbeing: Private medical insurance, 24/7 Employee Assistance Programme (including face-to-face counselling), cycle to work scheme. Leave: 25 days holiday plus UK bank holidays, your birthday off, and annual increases after 3 years' service. WORKING ARRANGEMENTS Location: Walworth Town Hall in Elephant & Castle, London Contract: Permanent Full-time Working pattern: Hybrid - 2 to 3 days in the office per week INTERESTED? Apply below, or if you'd like to know more before sending a CV, feel free to get in touch and we'll be happy to chat through the role.
Entry Level Graduate Scheme (Sales, Customer Service and Account Management) Do you like facts? Fact Number 1 - Many students attend university with no discernible career plan and many decide on a career completely unrelated to their field of study. Fact Number 2 - There is an abundance of fantastic graduate opportunities, and a candidate driven marketplace means that you're in a stronger position than ever before to take advantage of them. Fact Number 3 - If you keep reading, it could be one of the best career decisions you ever make. At Pareto, we have range of entry level graduate schemes where we deliver award winning training and you reap the benefits. Excellent growth potential and support networks, as well as fantastic packages and flexible, remote working options are all on offer. If you're a relationship builder looking to launch a lucrative career rooted in a commercial, B2B setting, with excellent scope to develop professionally, joining companies with top tier cultures, then we have the opportunity for you! You need: A degree in any discipline Ambition and a willingness to learn Solid interpersonal and communication skills Excellent attention to detail and a strong work ethic Must have a driving licence and a car The package for this opportunity: A competitive basic salary of £30k, with OTE takes your package higher Excellent progression, learning and development potential Regular socials in a welcoming, inclusive environment Lucrative bonus and incentive schemes Fantastic bespoke training and on-going support Candidates must be eligible to live and work in the UK.Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.
Jun 14, 2026
Full time
Entry Level Graduate Scheme (Sales, Customer Service and Account Management) Do you like facts? Fact Number 1 - Many students attend university with no discernible career plan and many decide on a career completely unrelated to their field of study. Fact Number 2 - There is an abundance of fantastic graduate opportunities, and a candidate driven marketplace means that you're in a stronger position than ever before to take advantage of them. Fact Number 3 - If you keep reading, it could be one of the best career decisions you ever make. At Pareto, we have range of entry level graduate schemes where we deliver award winning training and you reap the benefits. Excellent growth potential and support networks, as well as fantastic packages and flexible, remote working options are all on offer. If you're a relationship builder looking to launch a lucrative career rooted in a commercial, B2B setting, with excellent scope to develop professionally, joining companies with top tier cultures, then we have the opportunity for you! You need: A degree in any discipline Ambition and a willingness to learn Solid interpersonal and communication skills Excellent attention to detail and a strong work ethic Must have a driving licence and a car The package for this opportunity: A competitive basic salary of £30k, with OTE takes your package higher Excellent progression, learning and development potential Regular socials in a welcoming, inclusive environment Lucrative bonus and incentive schemes Fantastic bespoke training and on-going support Candidates must be eligible to live and work in the UK.Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.
Job Title: Customer Service Manager Location: Kings Hill, Kent Salary: £35,000 per annum Job Type: Permanent, Full-Time Customer Service Manager - Kings Hill - £35,000 We are seeking an experienced and motivated Customer Service Manager to join a well-established organisation based in Kings Hill. This is an excellent opportunity for a customer-focused leader to manage and develop a team of 8-10, ensuring the delivery of exceptional service standards and operational excellence. The successful candidate will be responsible for driving team performance, enhancing customer satisfaction, and creating a positive and engaging working environment. Key Responsibilities Lead, motivate, and develop a team of 8-10. Monitor individual and team performance against agreed KPIs and service standards. Conduct regular one-to-one meetings, performance reviews, and coaching sessions. Manage team rotas, resource planning, and workload allocation. Handle and resolve escalated customer queries and complaints professionally and efficiently. Identify training and development needs within the team and support ongoing learning. Analyse customer feedback and service metrics to identify opportunities for improvement. Work closely with internal departments to ensure a seamless customer journey. Produce regular management reports on team performance and customer service outcomes. Support the implementation of customer service initiatives, processes, and best practices. Foster a positive team culture focused on collaboration, accountability, and continuous improvement. Skills & Experience Required Previous experience managing a customer service team. Proven ability to lead, coach, and develop high-performing teams. Strong understanding of customer service principles and best practices. Excellent communication and interpersonal skills. Experience handling escalated customer issues and complaints. Strong organisational skills with the ability to manage multiple priorities. Confident using CRM systems and Microsoft Office applications. Analytical mindset with the ability to interpret data and drive improvements. Positive, proactive, and solutions-focused approach. What's on Offer Salary of £35,000 per annum. Permanent, full-time position. Supportive and collaborative working environment. Modern offices based in Kings Hill. If you are a passionate customer service leader looking for your next challenge and enjoy developing teams to deliver outstanding customer experiences, we would love to hear from you. Apply today to be considered for this exciting Customer Service Manager opportunity in Kings Hill. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Jun 14, 2026
Full time
Job Title: Customer Service Manager Location: Kings Hill, Kent Salary: £35,000 per annum Job Type: Permanent, Full-Time Customer Service Manager - Kings Hill - £35,000 We are seeking an experienced and motivated Customer Service Manager to join a well-established organisation based in Kings Hill. This is an excellent opportunity for a customer-focused leader to manage and develop a team of 8-10, ensuring the delivery of exceptional service standards and operational excellence. The successful candidate will be responsible for driving team performance, enhancing customer satisfaction, and creating a positive and engaging working environment. Key Responsibilities Lead, motivate, and develop a team of 8-10. Monitor individual and team performance against agreed KPIs and service standards. Conduct regular one-to-one meetings, performance reviews, and coaching sessions. Manage team rotas, resource planning, and workload allocation. Handle and resolve escalated customer queries and complaints professionally and efficiently. Identify training and development needs within the team and support ongoing learning. Analyse customer feedback and service metrics to identify opportunities for improvement. Work closely with internal departments to ensure a seamless customer journey. Produce regular management reports on team performance and customer service outcomes. Support the implementation of customer service initiatives, processes, and best practices. Foster a positive team culture focused on collaboration, accountability, and continuous improvement. Skills & Experience Required Previous experience managing a customer service team. Proven ability to lead, coach, and develop high-performing teams. Strong understanding of customer service principles and best practices. Excellent communication and interpersonal skills. Experience handling escalated customer issues and complaints. Strong organisational skills with the ability to manage multiple priorities. Confident using CRM systems and Microsoft Office applications. Analytical mindset with the ability to interpret data and drive improvements. Positive, proactive, and solutions-focused approach. What's on Offer Salary of £35,000 per annum. Permanent, full-time position. Supportive and collaborative working environment. Modern offices based in Kings Hill. If you are a passionate customer service leader looking for your next challenge and enjoy developing teams to deliver outstanding customer experiences, we would love to hear from you. Apply today to be considered for this exciting Customer Service Manager opportunity in Kings Hill. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
