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customer service manager
Delta Housing
Operational Admin Support - Up to 12 month FTC
Delta Housing Chelmsford, Essex
Operational Admin Support - Up to 12 month FTC 26,124.30 Per annum Chelmsford Temporary Full-Time We are looking for an Operational Admin Support for up to a 15 month fixed term contract to provide effective and efficient administrative support to all Homes and Places teams in the delivery of an effective planned maintenance, repairs, modernisation, compliance, grounds and voids service Liaise with colleagues to achieve excellent customer service, meet business objectives and provide an effective support service to all Operations teams. What you'll be doing Provide administrative support to the Planner Supervisor, Planning and Logistics team and other Operational teams within Homes and Places as required, including the administration of the call-out process for DLO teams. Take ownership of managing historic and suspended repairs, liaising with Planners and Supervisors to resolve the outstanding repairs. Update and maintain CHP records/information systems in line with data protection requirements, to ensure accurate and easily accessible data, attending update meetings as required. Take ownership of incoming queries and action accordingly with guidance from the Planner Supervisor and relevant Supervisors and Managers. Collaborate with colleagues to support a range of Operations-related projects and activities to meet key performance indicators (KPIs), provide team cover, drive value for money (VfM) and achieve continuous improvement. Provide regular progress reports to the Planner Supervisor in relation to service delivery. What we are looking for Evidence of competence in administrative processes / procedures. High level of computer literacy including a good working knowledge of Microsoft Office packages (Word, Excel and Outlook). Experience of working in a customer focused environment. Able to prioritise work and manage conflicting deadlines. Able to work flexibly, as a member of a team. Please note the office expectancy of this role is as follows: Will be required to be office based for the first 6 months for training, before adopting a hybrid working pattern which is then expected to be office based for 3 out of the 5 days a week. Benefits The salary for this post will be 25,168 Per Annum. Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme CHParticipate volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at CHP. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.
May 17, 2026
Seasonal
Operational Admin Support - Up to 12 month FTC 26,124.30 Per annum Chelmsford Temporary Full-Time We are looking for an Operational Admin Support for up to a 15 month fixed term contract to provide effective and efficient administrative support to all Homes and Places teams in the delivery of an effective planned maintenance, repairs, modernisation, compliance, grounds and voids service Liaise with colleagues to achieve excellent customer service, meet business objectives and provide an effective support service to all Operations teams. What you'll be doing Provide administrative support to the Planner Supervisor, Planning and Logistics team and other Operational teams within Homes and Places as required, including the administration of the call-out process for DLO teams. Take ownership of managing historic and suspended repairs, liaising with Planners and Supervisors to resolve the outstanding repairs. Update and maintain CHP records/information systems in line with data protection requirements, to ensure accurate and easily accessible data, attending update meetings as required. Take ownership of incoming queries and action accordingly with guidance from the Planner Supervisor and relevant Supervisors and Managers. Collaborate with colleagues to support a range of Operations-related projects and activities to meet key performance indicators (KPIs), provide team cover, drive value for money (VfM) and achieve continuous improvement. Provide regular progress reports to the Planner Supervisor in relation to service delivery. What we are looking for Evidence of competence in administrative processes / procedures. High level of computer literacy including a good working knowledge of Microsoft Office packages (Word, Excel and Outlook). Experience of working in a customer focused environment. Able to prioritise work and manage conflicting deadlines. Able to work flexibly, as a member of a team. Please note the office expectancy of this role is as follows: Will be required to be office based for the first 6 months for training, before adopting a hybrid working pattern which is then expected to be office based for 3 out of the 5 days a week. Benefits The salary for this post will be 25,168 Per Annum. Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme CHParticipate volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at CHP. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.
Smiths News
Merchandiser -West Wales
Smiths News Whitland, Dyfed
Merchandiser - West Wales Flexible, part time zero hour contract Pay Rate - £14.24 Per hour (includes Holiday Pay) Travel time and mileage are payable subject to eligibility Plus: Location Allowance if applicable Full UK Driving licence plus use of vehicle required. We offer an average of 5-20 hours per week (not guaranteed) With 34 distribution centres and more than 22,000 retailers relying on us, we're not just the UK's largest newspaper and magazine wholesaler - we're a promise kept every day. It's all thanks to the colleagues behind our nightly miracles. We know the future holds incredible opportunities - for our customers, our business, and your career. About the role: As an Instore Merchandiser, you'll bring products to life out in the world on the shop floor. You'll own your territory, taking care of point-of-sale placement to stock replenishment and auditing. You'll take pride in first-class standards, creating and maintaining visually impactful displays, and building strong relationships with store colleagues and managers. You'll be the person who keeps everything in order, ensuring that stock is replenished and that displays stay on-brand. You'll take charge of your own cost-effective journey plan and make every visit count. If you're someone who thrives on autonomy and loves to engage with others, this role is for you. Click on the link below to read the full job description. What we can offer you As well as the opportunity to work flexibly around your other commitments and additional earning opportunity on a flexible contract we can offer you: Holiday Pay, Contributory Pension Scheme Access to our Colleague Assistance Programme and Mental Health Allies Share save scheme and more! About you Previous Merchandising experience would be advantageous but not mandatory. However, you will need: A friendly confident personality with a can do attitude. Excellent communication skills, high integrity and reliable. To be located within 15 miles of advertised area. Ability to work on own initiative and make the right decisions under pressure. Full commitment to providing excellent customer service. Please note: you must have the right to work in the UK to be considered for this position. Whether you're looking for a career within a leading Field Marketing Company part of a FTSE PLC in Smiths News, or a flexible additional earning opportunity we have a wide range of opportunities to suit you. Experience a career that's as good as we say it is. One filled with people, pride, passion, opportunities, loyalty and care. If you are excited about this role but feel your experience doesn't align perfectly with the job description, we encourage you to apply anyway. You might just be the right candidate for this or other roles! If you want to find out more visit our website !
May 17, 2026
Full time
Merchandiser - West Wales Flexible, part time zero hour contract Pay Rate - £14.24 Per hour (includes Holiday Pay) Travel time and mileage are payable subject to eligibility Plus: Location Allowance if applicable Full UK Driving licence plus use of vehicle required. We offer an average of 5-20 hours per week (not guaranteed) With 34 distribution centres and more than 22,000 retailers relying on us, we're not just the UK's largest newspaper and magazine wholesaler - we're a promise kept every day. It's all thanks to the colleagues behind our nightly miracles. We know the future holds incredible opportunities - for our customers, our business, and your career. About the role: As an Instore Merchandiser, you'll bring products to life out in the world on the shop floor. You'll own your territory, taking care of point-of-sale placement to stock replenishment and auditing. You'll take pride in first-class standards, creating and maintaining visually impactful displays, and building strong relationships with store colleagues and managers. You'll be the person who keeps everything in order, ensuring that stock is replenished and that displays stay on-brand. You'll take charge of your own cost-effective journey plan and make every visit count. If you're someone who thrives on autonomy and loves to engage with others, this role is for you. Click on the link below to read the full job description. What we can offer you As well as the opportunity to work flexibly around your other commitments and additional earning opportunity on a flexible contract we can offer you: Holiday Pay, Contributory Pension Scheme Access to our Colleague Assistance Programme and Mental Health Allies Share save scheme and more! About you Previous Merchandising experience would be advantageous but not mandatory. However, you will need: A friendly confident personality with a can do attitude. Excellent communication skills, high integrity and reliable. To be located within 15 miles of advertised area. Ability to work on own initiative and make the right decisions under pressure. Full commitment to providing excellent customer service. Please note: you must have the right to work in the UK to be considered for this position. Whether you're looking for a career within a leading Field Marketing Company part of a FTSE PLC in Smiths News, or a flexible additional earning opportunity we have a wide range of opportunities to suit you. Experience a career that's as good as we say it is. One filled with people, pride, passion, opportunities, loyalty and care. If you are excited about this role but feel your experience doesn't align perfectly with the job description, we encourage you to apply anyway. You might just be the right candidate for this or other roles! If you want to find out more visit our website !
Aldi
Store Manager
Aldi Manchester, Lancashire
Step into the role of Aldi Store Manager and lead your team to deliver exceptional shopping experiences that go beyond customer expectations. You'll inspire a positive, high-performing work environment while driving operational excellence, maintaining top-quality standards, controlling costs, and ensuring compliance. Your leadership is the driving force behind the store's success! Key Responsibilities • Lead your team to deliver exceptional customer service that consistently exceeds expectations• Drive KPI performance, consistently meeting challenging operational targets• Oversee the execution and supervision of in-store tasks to meet targets and standards• Recruitment for your team, leading them and fostering their growth and development• Handle customer complaints with professionalism and maintain compliance with health & safety standards Skills & Experience • Extensive experience leading and inspiring high-perming teams in a fast-paced, lean environment• Proven track record in optimising operational efficiency through strategic time and cost management• Demonstrated success in achieving KPIs while upholding the highest standards of compliance and due diligence• Commitment to delivering exceptional customer service and driving business results• Agile, visionary leader who can proactively embrace change with a results-driven mindset Our Benefits •A market-leading salary package•25 days annual leave plus bank holidays, as well as the chance to purchase extra holidays through our holiday purchase scheme•A flexible contract of 40 or 45 hours a week•26 weeks full pay following 1 year service for Maternity and Main Adopter Leave•Comprehensive training and ongoing development opportunities throughout your Aldi career•Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals.
May 17, 2026
Full time
Step into the role of Aldi Store Manager and lead your team to deliver exceptional shopping experiences that go beyond customer expectations. You'll inspire a positive, high-performing work environment while driving operational excellence, maintaining top-quality standards, controlling costs, and ensuring compliance. Your leadership is the driving force behind the store's success! Key Responsibilities • Lead your team to deliver exceptional customer service that consistently exceeds expectations• Drive KPI performance, consistently meeting challenging operational targets• Oversee the execution and supervision of in-store tasks to meet targets and standards• Recruitment for your team, leading them and fostering their growth and development• Handle customer complaints with professionalism and maintain compliance with health & safety standards Skills & Experience • Extensive experience leading and inspiring high-perming teams in a fast-paced, lean environment• Proven track record in optimising operational efficiency through strategic time and cost management• Demonstrated success in achieving KPIs while upholding the highest standards of compliance and due diligence• Commitment to delivering exceptional customer service and driving business results• Agile, visionary leader who can proactively embrace change with a results-driven mindset Our Benefits •A market-leading salary package•25 days annual leave plus bank holidays, as well as the chance to purchase extra holidays through our holiday purchase scheme•A flexible contract of 40 or 45 hours a week•26 weeks full pay following 1 year service for Maternity and Main Adopter Leave•Comprehensive training and ongoing development opportunities throughout your Aldi career•Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals.
TransUnion
Client Success Manager
TransUnion City, Leeds
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Client Success Manager to join our growing team. Be part of something big If you are a talented, ambitious, hands on team player with a passion for sales and customer service then keep reading! The Growth Engine is a high energy direct sales function within TU which brings exciting opportunities for the right individuals to really make their mark. This department is a busy hub of activity which provides fantastic opportunities for its team members and best in class service for our clients. We are looking to add to our resilient, driven and highly enthusiastic team of professionals and you will join us at our busiest time to support TU's continued growth - all whilst having a little fun. The Customer Success Manager (CSM) is responsible for retention and growth of a portfolio of accounts, delivering high quality proactive account management for their clients, as the key interface between the Client and the internal business units within TU. The CSM will also be responsible for the revenue protection of their allocated clients, handling contract renewals whilst providing best in class service. Day to Day You'll Be: Takes ownership of the management of their clients & TU Business goals, independently delivering and executing against these, to promote and develop yourself, to provide expert management of the client base. Proactively manage a portfolio of accounts from trial and On-boarding through to BAU on-going relationship management. Proactively engaging with clients at renewal to renew contracts and retain the business. Can problem solve by analyzing solutions using own judgement and can handle contentious or more complex queries. Works closely with our Sales teams to proactively support all new and existing client relationships, to retain and grow our client base, in a way that drives the highest NPS score possible. Interpret/Understand complex topics and successfully communicate all relevant details in an appropriate way and level for the respective audience. Builds and leverages relationships with other departments. Recognizes and develops individual abilities and efforts while at the same time promoting a collaborative and cooperative team atmosphere. Is a continuous champion for the organisation, sharing knowledge of TransUnion's core products and services with the wider team. Essential Skills & Experience: Requires a strong background in the credit or related industry Excellent communication and negotiation skills with all internal and external clients. Attention to detail with the ability to project manage, set priorities and stay organised. Proven establishment, maintenance and retention of client relationships are essential. Ability to demonstrate independence and initiative are a necessity. Must be strategic-minded, able to take in information from multiple sources and circumstances and formulate an overall solution or decision. Ability to persuasively communicate ideas to colleagues and customers in scenarios with flexibility and sound judgment. Collaborative mindset and Team Player - not afraid to help where needed. Works well under pressure. A passion for first class service and a customer-focused mindset Experience of using Salesforce. Must have a sound working knowledge of software applications such as Microsoft Excel, Word, PowerPoint, and Visio This role is considered an essential position and therefore office attendance is expected Monday - Friday. There are instances where remote can be considered for this position , however this is on ad-hoc basis. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) job is assigned as On-Site Essential and requires in- person work at an assigned TU office location as a condition of employment. TransUnion Job Title Inside Account Manager, Account Mgmt - Direct Sales
May 17, 2026
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Client Success Manager to join our growing team. Be part of something big If you are a talented, ambitious, hands on team player with a passion for sales and customer service then keep reading! The Growth Engine is a high energy direct sales function within TU which brings exciting opportunities for the right individuals to really make their mark. This department is a busy hub of activity which provides fantastic opportunities for its team members and best in class service for our clients. We are looking to add to our resilient, driven and highly enthusiastic team of professionals and you will join us at our busiest time to support TU's continued growth - all whilst having a little fun. The Customer Success Manager (CSM) is responsible for retention and growth of a portfolio of accounts, delivering high quality proactive account management for their clients, as the key interface between the Client and the internal business units within TU. The CSM will also be responsible for the revenue protection of their allocated clients, handling contract renewals whilst providing best in class service. Day to Day You'll Be: Takes ownership of the management of their clients & TU Business goals, independently delivering and executing against these, to promote and develop yourself, to provide expert management of the client base. Proactively manage a portfolio of accounts from trial and On-boarding through to BAU on-going relationship management. Proactively engaging with clients at renewal to renew contracts and retain the business. Can problem solve by analyzing solutions using own judgement and can handle contentious or more complex queries. Works closely with our Sales teams to proactively support all new and existing client relationships, to retain and grow our client base, in a way that drives the highest NPS score possible. Interpret/Understand complex topics and successfully communicate all relevant details in an appropriate way and level for the respective audience. Builds and leverages relationships with other departments. Recognizes and develops individual abilities and efforts while at the same time promoting a collaborative and cooperative team atmosphere. Is a continuous champion for the organisation, sharing knowledge of TransUnion's core products and services with the wider team. Essential Skills & Experience: Requires a strong background in the credit or related industry Excellent communication and negotiation skills with all internal and external clients. Attention to detail with the ability to project manage, set priorities and stay organised. Proven establishment, maintenance and retention of client relationships are essential. Ability to demonstrate independence and initiative are a necessity. Must be strategic-minded, able to take in information from multiple sources and circumstances and formulate an overall solution or decision. Ability to persuasively communicate ideas to colleagues and customers in scenarios with flexibility and sound judgment. Collaborative mindset and Team Player - not afraid to help where needed. Works well under pressure. A passion for first class service and a customer-focused mindset Experience of using Salesforce. Must have a sound working knowledge of software applications such as Microsoft Excel, Word, PowerPoint, and Visio This role is considered an essential position and therefore office attendance is expected Monday - Friday. There are instances where remote can be considered for this position , however this is on ad-hoc basis. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) job is assigned as On-Site Essential and requires in- person work at an assigned TU office location as a condition of employment. TransUnion Job Title Inside Account Manager, Account Mgmt - Direct Sales
GI Group
Warehouse Operative
GI Group Newbury, Berkshire
We are currently recruiting for a Warehouse Operative on behalf of our Newbury based client to focus on returning products processing and focus on sending samples to our current and potential clients. These are very involved and hands on roles where you will be working in a warehouse environment. Monday - Friday 08:30 - 17:00 26,800 per annum Discretionary Company Bonus 25 days holiday Permanent Opportunity Key Responsibilities: Ensure all returning products is stocked in the appropriate area Ensure that the processes and procedures are established an consistently applied to effectively disposition returned products Identify process and performance opportunities and coordinate with the operations. Contact client's product returning representatives to make arrangements Checking for damaged or missing items Moving stock around either by hand, using lifting equipment Keeping the management informed of any problems Other ad hoc tasks as required by manager Serve as the primary liaison between the RMA and Marketing teams for influence, PR and sample product requests. Process and dispatch all marketing-related shipments accurately and on time in alignment with internal procedures Maintain accurate stock records for all merchandise items and update inventory as required. Key Requirements: Self-motivated and disciplined Ability to work accurately and methodically Good communication and motivational skills and be comfortable allocating work accordingly experience of successfully implementing change Be able to work well under pressure and enjoy working in a team An understanding of health and safety requirements Knowledge of service operations and/or reverse logistics preferred Experienced as logistics and/or customer service professional Attention to details and committed to managing problems through resolution If you are an experienced Warehouse Operative and this role is of interest, please call our branch on (phone number removed) to discuss further. Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
May 17, 2026
Full time
We are currently recruiting for a Warehouse Operative on behalf of our Newbury based client to focus on returning products processing and focus on sending samples to our current and potential clients. These are very involved and hands on roles where you will be working in a warehouse environment. Monday - Friday 08:30 - 17:00 26,800 per annum Discretionary Company Bonus 25 days holiday Permanent Opportunity Key Responsibilities: Ensure all returning products is stocked in the appropriate area Ensure that the processes and procedures are established an consistently applied to effectively disposition returned products Identify process and performance opportunities and coordinate with the operations. Contact client's product returning representatives to make arrangements Checking for damaged or missing items Moving stock around either by hand, using lifting equipment Keeping the management informed of any problems Other ad hoc tasks as required by manager Serve as the primary liaison between the RMA and Marketing teams for influence, PR and sample product requests. Process and dispatch all marketing-related shipments accurately and on time in alignment with internal procedures Maintain accurate stock records for all merchandise items and update inventory as required. Key Requirements: Self-motivated and disciplined Ability to work accurately and methodically Good communication and motivational skills and be comfortable allocating work accordingly experience of successfully implementing change Be able to work well under pressure and enjoy working in a team An understanding of health and safety requirements Knowledge of service operations and/or reverse logistics preferred Experienced as logistics and/or customer service professional Attention to details and committed to managing problems through resolution If you are an experienced Warehouse Operative and this role is of interest, please call our branch on (phone number removed) to discuss further. Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
Smiths News
Merchandiser -West Wales
Smiths News Llanelli, Dyfed
Merchandiser - West Wales Flexible, part time zero hour contract Pay Rate - £14.24 Per hour (includes Holiday Pay) Travel time and mileage are payable subject to eligibility Plus: Location Allowance if applicable Full UK Driving licence plus use of vehicle required. We offer an average of 5-20 hours per week (not guaranteed) With 34 distribution centres and more than 22,000 retailers relying on us, we're not just the UK's largest newspaper and magazine wholesaler - we're a promise kept every day. It's all thanks to the colleagues behind our nightly miracles. We know the future holds incredible opportunities - for our customers, our business, and your career. About the role: As an Instore Merchandiser, you'll bring products to life out in the world on the shop floor. You'll own your territory, taking care of point-of-sale placement to stock replenishment and auditing. You'll take pride in first-class standards, creating and maintaining visually impactful displays, and building strong relationships with store colleagues and managers. You'll be the person who keeps everything in order, ensuring that stock is replenished and that displays stay on-brand. You'll take charge of your own cost-effective journey plan and make every visit count. If you're someone who thrives on autonomy and loves to engage with others, this role is for you. Click on the link below to read the full job description. What we can offer you As well as the opportunity to work flexibly around your other commitments and additional earning opportunity on a flexible contract we can offer you: Holiday Pay, Contributory Pension Scheme Access to our Colleague Assistance Programme and Mental Health Allies Share save scheme and more! About you Previous Merchandising experience would be advantageous but not mandatory. However, you will need: A friendly confident personality with a can do attitude. Excellent communication skills, high integrity and reliable. To be located within 15 miles of advertised area. Ability to work on own initiative and make the right decisions under pressure. Full commitment to providing excellent customer service. Please note: you must have the right to work in the UK to be considered for this position. Whether you're looking for a career within a leading Field Marketing Company part of a FTSE PLC in Smiths News, or a flexible additional earning opportunity we have a wide range of opportunities to suit you. Experience a career that's as good as we say it is. One filled with people, pride, passion, opportunities, loyalty and care. If you are excited about this role but feel your experience doesn't align perfectly with the job description, we encourage you to apply anyway. You might just be the right candidate for this or other roles! If you want to find out more visit our website !
May 17, 2026
Full time
Merchandiser - West Wales Flexible, part time zero hour contract Pay Rate - £14.24 Per hour (includes Holiday Pay) Travel time and mileage are payable subject to eligibility Plus: Location Allowance if applicable Full UK Driving licence plus use of vehicle required. We offer an average of 5-20 hours per week (not guaranteed) With 34 distribution centres and more than 22,000 retailers relying on us, we're not just the UK's largest newspaper and magazine wholesaler - we're a promise kept every day. It's all thanks to the colleagues behind our nightly miracles. We know the future holds incredible opportunities - for our customers, our business, and your career. About the role: As an Instore Merchandiser, you'll bring products to life out in the world on the shop floor. You'll own your territory, taking care of point-of-sale placement to stock replenishment and auditing. You'll take pride in first-class standards, creating and maintaining visually impactful displays, and building strong relationships with store colleagues and managers. You'll be the person who keeps everything in order, ensuring that stock is replenished and that displays stay on-brand. You'll take charge of your own cost-effective journey plan and make every visit count. If you're someone who thrives on autonomy and loves to engage with others, this role is for you. Click on the link below to read the full job description. What we can offer you As well as the opportunity to work flexibly around your other commitments and additional earning opportunity on a flexible contract we can offer you: Holiday Pay, Contributory Pension Scheme Access to our Colleague Assistance Programme and Mental Health Allies Share save scheme and more! About you Previous Merchandising experience would be advantageous but not mandatory. However, you will need: A friendly confident personality with a can do attitude. Excellent communication skills, high integrity and reliable. To be located within 15 miles of advertised area. Ability to work on own initiative and make the right decisions under pressure. Full commitment to providing excellent customer service. Please note: you must have the right to work in the UK to be considered for this position. Whether you're looking for a career within a leading Field Marketing Company part of a FTSE PLC in Smiths News, or a flexible additional earning opportunity we have a wide range of opportunities to suit you. Experience a career that's as good as we say it is. One filled with people, pride, passion, opportunities, loyalty and care. If you are excited about this role but feel your experience doesn't align perfectly with the job description, we encourage you to apply anyway. You might just be the right candidate for this or other roles! If you want to find out more visit our website !
Adecco
Legionella Account Manager
Adecco Southend-on-sea, Essex
Legionella Account Manager Location: Southend Contract Type: 12 month Fixed term Contract Are you a dynamic leader with a passion for delivering top-notch compliance services? Our client is on the lookout for a Legionella Account Manager to join their vibrant team. What You'll Do: As the Legionella Account Manager, you'll support the Director of Operations and lead our internal Legionella service teams in a variety of exciting ways: Oversee and enhance service delivery procedures to ensure efficiency and compliance. Maintain strong customer relationships by delivering on the agreed scope of work. Manage and inspire the Legionella service teams daily, ensuring compliance with key performance indicators (KPIs). Collaborate with the admin teams for seamless coordination of service delivery. Conduct client review meetings and provide technical guidance in line with L8 compliance requirements. Identify and implement process changes to maximise productivity. Support the development of digital enhancements to improve service delivery. Key Performance Indicators: You will be responsible for ensuring that: All post-service compliance reports are issued within 5 days of work completion. Jobs are invoiced by the 3rd working day of each month for prior month work. Work in progress (WIP) remains below 5,000 per month. Customer complaints receive a same-day response, complete with a plan of action. Monthly turnover targets are met, achieving a minimum of 50% gross margin. What You Bring: A solid technical understanding of ACOP L8 & HSG274. At least 2 years of experience in Operational & Personnel Management, particularly with PPM Contracts and KPI management. Exceptional leadership skills, capable of guiding teams to meet compliance and performance standards. A proactive approach to problem-solving and customer relationship management. Strong organisational skills to ensure timely invoicing and minimal WIP. Financial Responsibilities: Keep worksheet order statuses and estimates up to date for clear turnover insights. Ensure timely delivery of subcontracted orders in line with KPIs. Maintain tight control over budgets and ensure profitability. Health & Safety Responsibilities: Produce method statements and risk assessments as necessary. Familiarity with the Company Health and Safety Policy to maintain a safe working environment. Why Join Us? Be part of a forward-thinking organisation that values your contributions. Work in a supportive and energetic environment. Opportunities for professional growth and development. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 17, 2026
Contractor
Legionella Account Manager Location: Southend Contract Type: 12 month Fixed term Contract Are you a dynamic leader with a passion for delivering top-notch compliance services? Our client is on the lookout for a Legionella Account Manager to join their vibrant team. What You'll Do: As the Legionella Account Manager, you'll support the Director of Operations and lead our internal Legionella service teams in a variety of exciting ways: Oversee and enhance service delivery procedures to ensure efficiency and compliance. Maintain strong customer relationships by delivering on the agreed scope of work. Manage and inspire the Legionella service teams daily, ensuring compliance with key performance indicators (KPIs). Collaborate with the admin teams for seamless coordination of service delivery. Conduct client review meetings and provide technical guidance in line with L8 compliance requirements. Identify and implement process changes to maximise productivity. Support the development of digital enhancements to improve service delivery. Key Performance Indicators: You will be responsible for ensuring that: All post-service compliance reports are issued within 5 days of work completion. Jobs are invoiced by the 3rd working day of each month for prior month work. Work in progress (WIP) remains below 5,000 per month. Customer complaints receive a same-day response, complete with a plan of action. Monthly turnover targets are met, achieving a minimum of 50% gross margin. What You Bring: A solid technical understanding of ACOP L8 & HSG274. At least 2 years of experience in Operational & Personnel Management, particularly with PPM Contracts and KPI management. Exceptional leadership skills, capable of guiding teams to meet compliance and performance standards. A proactive approach to problem-solving and customer relationship management. Strong organisational skills to ensure timely invoicing and minimal WIP. Financial Responsibilities: Keep worksheet order statuses and estimates up to date for clear turnover insights. Ensure timely delivery of subcontracted orders in line with KPIs. Maintain tight control over budgets and ensure profitability. Health & Safety Responsibilities: Produce method statements and risk assessments as necessary. Familiarity with the Company Health and Safety Policy to maintain a safe working environment. Why Join Us? Be part of a forward-thinking organisation that values your contributions. Work in a supportive and energetic environment. Opportunities for professional growth and development. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Princes LHS Ltd
Renewable Energy Administrator
Princes LHS Ltd Ellesmere, Shropshire
Renewable Energy Administrator Location: Ellesmere, SY12 0AN Salary: Competitive depending on experience Contract: Full time, Permanent Hours: Monday Friday 8am-5pm Saturday 9am-12pm one day per month Benefits: Company pension, 29 days holiday (additional holidays allocated on length of service), loyalty scheme We are looking for an ambitious individual with a willingness to learn to join our renewable energy department at Princes LHS in Ellesmere. The ideal candidate would be someone who is friendly, dedicated and wants to work in a fast-paced office environment, dealing with customers both over the telephone as well as in our Renewable Energy Showroom. You will be trained in house and will gain experience working within our renewable energy department, shadowing the rest of the team & assisting as and when required. This role involves: • Customer service and handling general enquiries face to face, over the phone and email advising customers on the best renewable solution for them • Assisting the Solar PV/Battery & heat pump managers • Providing customer quotations using our desktop software. • Updating the office job systems and customer records • Registering installation works with governing bodies using online portals • Assisting in helping to develop an already busy department in an industry which is experiencing rapid growth • Learn about the various different types of renewable energy solutions such as heat pumps, solar PV, battery storage. • Compile customer handover packs following completion of works, • Upload photo evidence in association with ongoing contract works for grants. • Liaise with our social media manager, providing information for social medial posts including taking photo s of installations and obtaining customer testimonials. • Following up on quotes sent. Previous Experience: Experience of the renewable energy sector is not essential as training will be given, however previous experience would be beneficial. Previous experience in an administration role is essential, please do not apply if you have no office admin experience.
May 17, 2026
Full time
Renewable Energy Administrator Location: Ellesmere, SY12 0AN Salary: Competitive depending on experience Contract: Full time, Permanent Hours: Monday Friday 8am-5pm Saturday 9am-12pm one day per month Benefits: Company pension, 29 days holiday (additional holidays allocated on length of service), loyalty scheme We are looking for an ambitious individual with a willingness to learn to join our renewable energy department at Princes LHS in Ellesmere. The ideal candidate would be someone who is friendly, dedicated and wants to work in a fast-paced office environment, dealing with customers both over the telephone as well as in our Renewable Energy Showroom. You will be trained in house and will gain experience working within our renewable energy department, shadowing the rest of the team & assisting as and when required. This role involves: • Customer service and handling general enquiries face to face, over the phone and email advising customers on the best renewable solution for them • Assisting the Solar PV/Battery & heat pump managers • Providing customer quotations using our desktop software. • Updating the office job systems and customer records • Registering installation works with governing bodies using online portals • Assisting in helping to develop an already busy department in an industry which is experiencing rapid growth • Learn about the various different types of renewable energy solutions such as heat pumps, solar PV, battery storage. • Compile customer handover packs following completion of works, • Upload photo evidence in association with ongoing contract works for grants. • Liaise with our social media manager, providing information for social medial posts including taking photo s of installations and obtaining customer testimonials. • Following up on quotes sent. Previous Experience: Experience of the renewable energy sector is not essential as training will be given, however previous experience would be beneficial. Previous experience in an administration role is essential, please do not apply if you have no office admin experience.
Smiths News
Merchandiser - Hawick
Smiths News Hawick, Roxburghshire
Merchandiser - Hawick TD9 Flexible, part time zero hour contract Pay Rate - £14.24 Per hour (includes Holiday Pay) Travel time and mileage are payable subject to eligibility Plus: Location Allowance if applicable Full UK Driving licence plus use of vehicle required. We offer an average of 5-20 hours per week (not guaranteed) With 34 distribution centres and more than 22,000 retailers relying on us, we're not just the UK's largest newspaper and magazine wholesaler - we're a promise kept every day. It's all thanks to the colleagues behind our nightly miracles. We know the future holds incredible opportunities - for our customers, our business, and your career. About the role: As an Instore Merchandiser, you'll bring products to life out in the world on the shop floor. You'll own your territory, taking care of point-of-sale placement to stock replenishment and auditing. You'll take pride in first-class standards, creating and maintaining visually impactful displays, and building strong relationships with store colleagues and managers. You'll be the person who keeps everything in order, ensuring that stock is replenished and that displays stay on-brand. You'll take charge of your own cost-effective journey plan and make every visit count. If you're someone who thrives on autonomy and loves to engage with others, this role is for you. Click on the link below to read the full job description. What we can offer you As well as the opportunity to work flexibly around your other commitments and additional earning opportunity on a flexible contract we can offer you: Holiday Pay, Contributory Pension Scheme Access to our Colleague Assistance Programme and Mental Health Allies Share save scheme and more! About you Previous Merchandising experience would be advantageous but not mandatory. However, you will need: A friendly confident personality with a can do attitude. Excellent communication skills, high integrity and reliable. To be located within 15 miles of advertised area. Ability to work on own initiative and make the right decisions under pressure. Full commitment to providing excellent customer service. Please note: you must have the right to work in the UK to be considered for this position. Whether you're looking for a career within a leading Field Marketing Company part of a FTSE PLC in Smiths News, or a flexible additional earning opportunity we have a wide range of opportunities to suit you. Experience a career that's as good as we say it is. One filled with people, pride, passion, opportunities, loyalty and care. If you are excited about this role but feel your experience doesn't align perfectly with the job description, we encourage you to apply anyway. You might just be the right candidate for this or other roles! If you want to find out more visit our website !
May 17, 2026
Full time
Merchandiser - Hawick TD9 Flexible, part time zero hour contract Pay Rate - £14.24 Per hour (includes Holiday Pay) Travel time and mileage are payable subject to eligibility Plus: Location Allowance if applicable Full UK Driving licence plus use of vehicle required. We offer an average of 5-20 hours per week (not guaranteed) With 34 distribution centres and more than 22,000 retailers relying on us, we're not just the UK's largest newspaper and magazine wholesaler - we're a promise kept every day. It's all thanks to the colleagues behind our nightly miracles. We know the future holds incredible opportunities - for our customers, our business, and your career. About the role: As an Instore Merchandiser, you'll bring products to life out in the world on the shop floor. You'll own your territory, taking care of point-of-sale placement to stock replenishment and auditing. You'll take pride in first-class standards, creating and maintaining visually impactful displays, and building strong relationships with store colleagues and managers. You'll be the person who keeps everything in order, ensuring that stock is replenished and that displays stay on-brand. You'll take charge of your own cost-effective journey plan and make every visit count. If you're someone who thrives on autonomy and loves to engage with others, this role is for you. Click on the link below to read the full job description. What we can offer you As well as the opportunity to work flexibly around your other commitments and additional earning opportunity on a flexible contract we can offer you: Holiday Pay, Contributory Pension Scheme Access to our Colleague Assistance Programme and Mental Health Allies Share save scheme and more! About you Previous Merchandising experience would be advantageous but not mandatory. However, you will need: A friendly confident personality with a can do attitude. Excellent communication skills, high integrity and reliable. To be located within 15 miles of advertised area. Ability to work on own initiative and make the right decisions under pressure. Full commitment to providing excellent customer service. Please note: you must have the right to work in the UK to be considered for this position. Whether you're looking for a career within a leading Field Marketing Company part of a FTSE PLC in Smiths News, or a flexible additional earning opportunity we have a wide range of opportunities to suit you. Experience a career that's as good as we say it is. One filled with people, pride, passion, opportunities, loyalty and care. If you are excited about this role but feel your experience doesn't align perfectly with the job description, we encourage you to apply anyway. You might just be the right candidate for this or other roles! If you want to find out more visit our website !
Smiths News
Merchandiser - Bude
Smiths News Bude, Cornwall
Merchandiser - Bude Flexible, part time zero hour contract Pay Rate - £14.24 Per hour (includes Holiday Pay) Travel time and mileage are payable subject to eligibility Plus: Location Allowance if applicable Full UK Driving licence plus use of vehicle required. We offer an average of 5-20 hours per week (not guaranteed) With 34 distribution centres and more than 22,000 retailers relying on us, we're not just the UK's largest newspaper and magazine wholesaler - we're a promise kept every day. It's all thanks to the colleagues behind our nightly miracles. We know the future holds incredible opportunities - for our customers, our business, and your career. About the role: As an Instore Merchandiser, you'll bring products to life out in the world on the shop floor. You'll own your territory, taking care of point-of-sale placement to stock replenishment and auditing. You'll take pride in first-class standards, creating and maintaining visually impactful displays, and building strong relationships with store colleagues and managers. You'll be the person who keeps everything in order, ensuring that stock is replenished and that displays stay on-brand. You'll take charge of your own cost-effective journey plan and make every visit count. If you're someone who thrives on autonomy and loves to engage with others, this role is for you. Click on the link below to read the full job description. What we can offer you As well as the opportunity to work flexibly around your other commitments and additional earning opportunity on a flexible contract we can offer you: Holiday Pay, Contributory Pension Scheme Access to our Colleague Assistance Programme and Mental Health Allies Share save scheme and more! About you Previous Merchandising experience would be advantageous but not mandatory. However, you will need: A friendly confident personality with a can do attitude. Excellent communication skills, high integrity and reliable. To be located within 15 miles of advertised area. Ability to work on own initiative and make the right decisions under pressure. Full commitment to providing excellent customer service. Please note: you must have the right to work in the UK to be considered for this position. Whether you're looking for a career within a leading Field Marketing Company part of a FTSE PLC in Smiths News, or a flexible additional earning opportunity we have a wide range of opportunities to suit you. Experience a career that's as good as we say it is. One filled with people, pride, passion, opportunities, loyalty and care. If you are excited about this role but feel your experience doesn't align perfectly with the job description, we encourage you to apply anyway. You might just be the right candidate for this or other roles! If you want to find out more visit our website !
May 17, 2026
Full time
Merchandiser - Bude Flexible, part time zero hour contract Pay Rate - £14.24 Per hour (includes Holiday Pay) Travel time and mileage are payable subject to eligibility Plus: Location Allowance if applicable Full UK Driving licence plus use of vehicle required. We offer an average of 5-20 hours per week (not guaranteed) With 34 distribution centres and more than 22,000 retailers relying on us, we're not just the UK's largest newspaper and magazine wholesaler - we're a promise kept every day. It's all thanks to the colleagues behind our nightly miracles. We know the future holds incredible opportunities - for our customers, our business, and your career. About the role: As an Instore Merchandiser, you'll bring products to life out in the world on the shop floor. You'll own your territory, taking care of point-of-sale placement to stock replenishment and auditing. You'll take pride in first-class standards, creating and maintaining visually impactful displays, and building strong relationships with store colleagues and managers. You'll be the person who keeps everything in order, ensuring that stock is replenished and that displays stay on-brand. You'll take charge of your own cost-effective journey plan and make every visit count. If you're someone who thrives on autonomy and loves to engage with others, this role is for you. Click on the link below to read the full job description. What we can offer you As well as the opportunity to work flexibly around your other commitments and additional earning opportunity on a flexible contract we can offer you: Holiday Pay, Contributory Pension Scheme Access to our Colleague Assistance Programme and Mental Health Allies Share save scheme and more! About you Previous Merchandising experience would be advantageous but not mandatory. However, you will need: A friendly confident personality with a can do attitude. Excellent communication skills, high integrity and reliable. To be located within 15 miles of advertised area. Ability to work on own initiative and make the right decisions under pressure. Full commitment to providing excellent customer service. Please note: you must have the right to work in the UK to be considered for this position. Whether you're looking for a career within a leading Field Marketing Company part of a FTSE PLC in Smiths News, or a flexible additional earning opportunity we have a wide range of opportunities to suit you. Experience a career that's as good as we say it is. One filled with people, pride, passion, opportunities, loyalty and care. If you are excited about this role but feel your experience doesn't align perfectly with the job description, we encourage you to apply anyway. You might just be the right candidate for this or other roles! If you want to find out more visit our website !
Avenue Scotland
Senior Internal Sales Adviser
Avenue Scotland Kirkcaldy, Fife
Our well established Kirkcaldy based client are looking for a Senior Internal Sales adviser to join the sales team who are going through a period of growth. Reporting into the UK Sales Director, your role will be to manage existing and prospective customers to maximise product take up and sales opportunities with the view of progressing into Internal Sales Team Leader/Inside Sales Manager roles. Your key duties: Taking incoming sales enquiries professionally and offering product advice as required. Preparing customer quotations ensuring profitability is maximised by up-selling and cross-selling Obtaining pricing and availability from suppliers for non-stock items as necessary Ensuring all quotes and feedback from customer discussions are accurately recorded on the CRM Maximise CCB on every order Focus on cross marketing on every call we have with the customer and record on the CRM Assist with leading and managing the internal sales team day-to-day, balancing call volumes, service levels and incoming call queues; provide back-up phone support as required. Act as first-line contact and escalation point for team queries and customer service complaints; resolve issues promptly and follow up to ensure satisfaction Lead or participate in systems testing and implement improvements from customer satisfaction and NPS feedback Processing sales orders quickly and accurately, working in line with company procedures Dealing with and resolving customer issues speedily and documenting and reporting them to the team supervisor as necessary Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. To be suitable for this challenging and rewarding role you will have the following key skills and experience: 5 years+ experience in sales/customer service 2 years+ experience in people management/team leading ideally Proven customer support experience or experience as a client service representative Experience of working with technical or complex information Track record of over-achieving quota Strong phone contact handling skills Familiarity with CRM systems and practices Ability to build effective working relationships with internal and external customers Customer orientation and ability to adapt/respond to different types of characters Excellent communication skills Ability to multi-task, prioritize, and manage time effectively Ability to influence Strong attention to detail Skilled in negotiation and dealing with complaints You will receive a highly competitive salary ( DOE) + excellent benefits, training and development. This role will suit someone looking to grow and develop their career to the next level! Please send your CV and application over for consideration. INDPERM
May 17, 2026
Full time
Our well established Kirkcaldy based client are looking for a Senior Internal Sales adviser to join the sales team who are going through a period of growth. Reporting into the UK Sales Director, your role will be to manage existing and prospective customers to maximise product take up and sales opportunities with the view of progressing into Internal Sales Team Leader/Inside Sales Manager roles. Your key duties: Taking incoming sales enquiries professionally and offering product advice as required. Preparing customer quotations ensuring profitability is maximised by up-selling and cross-selling Obtaining pricing and availability from suppliers for non-stock items as necessary Ensuring all quotes and feedback from customer discussions are accurately recorded on the CRM Maximise CCB on every order Focus on cross marketing on every call we have with the customer and record on the CRM Assist with leading and managing the internal sales team day-to-day, balancing call volumes, service levels and incoming call queues; provide back-up phone support as required. Act as first-line contact and escalation point for team queries and customer service complaints; resolve issues promptly and follow up to ensure satisfaction Lead or participate in systems testing and implement improvements from customer satisfaction and NPS feedback Processing sales orders quickly and accurately, working in line with company procedures Dealing with and resolving customer issues speedily and documenting and reporting them to the team supervisor as necessary Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. To be suitable for this challenging and rewarding role you will have the following key skills and experience: 5 years+ experience in sales/customer service 2 years+ experience in people management/team leading ideally Proven customer support experience or experience as a client service representative Experience of working with technical or complex information Track record of over-achieving quota Strong phone contact handling skills Familiarity with CRM systems and practices Ability to build effective working relationships with internal and external customers Customer orientation and ability to adapt/respond to different types of characters Excellent communication skills Ability to multi-task, prioritize, and manage time effectively Ability to influence Strong attention to detail Skilled in negotiation and dealing with complaints You will receive a highly competitive salary ( DOE) + excellent benefits, training and development. This role will suit someone looking to grow and develop their career to the next level! Please send your CV and application over for consideration. INDPERM
Daniel Owen Ltd
Call Centre Agent
Daniel Owen Ltd Fetcham, Surrey
Call Centre Agent Based in Leatherhead Permanent Office based 26,227.50 Purpose: To answer all calls, providing residents with information and guidance on ongoing works. The role is responsible for addressing queries, offering updates on scheduled works and following standard procedures to ensure consistency in responses. The role includes basic administrative tasks such as logging calls, updating records and escalating issues when necessary. The responsibilities that the role carries include but are not limited to the below; Obtain client information by answering telephone calls and verifying information. Resolve customer problems Take notes of conversations and record on the internal company IT System Escalate or pass through calls to the appropriate personnel Any other duties as may reasonably be requested by the Call Centre Team Manager or Customer Service Manager
May 17, 2026
Full time
Call Centre Agent Based in Leatherhead Permanent Office based 26,227.50 Purpose: To answer all calls, providing residents with information and guidance on ongoing works. The role is responsible for addressing queries, offering updates on scheduled works and following standard procedures to ensure consistency in responses. The role includes basic administrative tasks such as logging calls, updating records and escalating issues when necessary. The responsibilities that the role carries include but are not limited to the below; Obtain client information by answering telephone calls and verifying information. Resolve customer problems Take notes of conversations and record on the internal company IT System Escalate or pass through calls to the appropriate personnel Any other duties as may reasonably be requested by the Call Centre Team Manager or Customer Service Manager
Smiths News
Merchandiser - Bude
Smiths News Holsworthy, Devon
Merchandiser - Bude Flexible, part time zero hour contract Pay Rate - £14.24 Per hour (includes Holiday Pay) Travel time and mileage are payable subject to eligibility Plus: Location Allowance if applicable Full UK Driving licence plus use of vehicle required. We offer an average of 5-20 hours per week (not guaranteed) With 34 distribution centres and more than 22,000 retailers relying on us, we're not just the UK's largest newspaper and magazine wholesaler - we're a promise kept every day. It's all thanks to the colleagues behind our nightly miracles. We know the future holds incredible opportunities - for our customers, our business, and your career. About the role: As an Instore Merchandiser, you'll bring products to life out in the world on the shop floor. You'll own your territory, taking care of point-of-sale placement to stock replenishment and auditing. You'll take pride in first-class standards, creating and maintaining visually impactful displays, and building strong relationships with store colleagues and managers. You'll be the person who keeps everything in order, ensuring that stock is replenished and that displays stay on-brand. You'll take charge of your own cost-effective journey plan and make every visit count. If you're someone who thrives on autonomy and loves to engage with others, this role is for you. Click on the link below to read the full job description. What we can offer you As well as the opportunity to work flexibly around your other commitments and additional earning opportunity on a flexible contract we can offer you: Holiday Pay, Contributory Pension Scheme Access to our Colleague Assistance Programme and Mental Health Allies Share save scheme and more! About you Previous Merchandising experience would be advantageous but not mandatory. However, you will need: A friendly confident personality with a can do attitude. Excellent communication skills, high integrity and reliable. To be located within 15 miles of advertised area. Ability to work on own initiative and make the right decisions under pressure. Full commitment to providing excellent customer service. Please note: you must have the right to work in the UK to be considered for this position. Whether you're looking for a career within a leading Field Marketing Company part of a FTSE PLC in Smiths News, or a flexible additional earning opportunity we have a wide range of opportunities to suit you. Experience a career that's as good as we say it is. One filled with people, pride, passion, opportunities, loyalty and care. If you are excited about this role but feel your experience doesn't align perfectly with the job description, we encourage you to apply anyway. You might just be the right candidate for this or other roles! If you want to find out more visit our website !
May 17, 2026
Full time
Merchandiser - Bude Flexible, part time zero hour contract Pay Rate - £14.24 Per hour (includes Holiday Pay) Travel time and mileage are payable subject to eligibility Plus: Location Allowance if applicable Full UK Driving licence plus use of vehicle required. We offer an average of 5-20 hours per week (not guaranteed) With 34 distribution centres and more than 22,000 retailers relying on us, we're not just the UK's largest newspaper and magazine wholesaler - we're a promise kept every day. It's all thanks to the colleagues behind our nightly miracles. We know the future holds incredible opportunities - for our customers, our business, and your career. About the role: As an Instore Merchandiser, you'll bring products to life out in the world on the shop floor. You'll own your territory, taking care of point-of-sale placement to stock replenishment and auditing. You'll take pride in first-class standards, creating and maintaining visually impactful displays, and building strong relationships with store colleagues and managers. You'll be the person who keeps everything in order, ensuring that stock is replenished and that displays stay on-brand. You'll take charge of your own cost-effective journey plan and make every visit count. If you're someone who thrives on autonomy and loves to engage with others, this role is for you. Click on the link below to read the full job description. What we can offer you As well as the opportunity to work flexibly around your other commitments and additional earning opportunity on a flexible contract we can offer you: Holiday Pay, Contributory Pension Scheme Access to our Colleague Assistance Programme and Mental Health Allies Share save scheme and more! About you Previous Merchandising experience would be advantageous but not mandatory. However, you will need: A friendly confident personality with a can do attitude. Excellent communication skills, high integrity and reliable. To be located within 15 miles of advertised area. Ability to work on own initiative and make the right decisions under pressure. Full commitment to providing excellent customer service. Please note: you must have the right to work in the UK to be considered for this position. Whether you're looking for a career within a leading Field Marketing Company part of a FTSE PLC in Smiths News, or a flexible additional earning opportunity we have a wide range of opportunities to suit you. Experience a career that's as good as we say it is. One filled with people, pride, passion, opportunities, loyalty and care. If you are excited about this role but feel your experience doesn't align perfectly with the job description, we encourage you to apply anyway. You might just be the right candidate for this or other roles! If you want to find out more visit our website !
Jonathan Lee Recruitment Ltd
Business Development Manager
Jonathan Lee Recruitment Ltd
A growing food manufacturer are seeking a Business Development Manager to join their sales team. Working within the sales function you will be responsible for driving new opportunities across B2B channels. With a hybrid working model based in , London, this role offers not just a job but a pathway to professional growth, with a car allowance, company-contributed pension scheme, life insurance, and access to an employee benefits platform that includes 24/7 GP access. If you're looking for a role where you can make a real impact, this opportunity is for you. What You Will Do: - Pro actively identify, target, and secure new business opportunities across key UK B2B channels. - Build and execute business development strategies aligned with the company's ambitious growth objectives. - Develop and maintain strong relationships with decision-makers in sectors such as cash & carry, wholesale, food distribution, and food & beverage. - Expand existing accounts through up selling and cross-selling, delivering value-driven solutions. - Maintain an active sales pipeline using Salesforce CRM to ensure a structured and effective approach to business development. - Represent the company at trade shows, exhibitions, and industry events, showcasing its exceptional reputation for quality and service. What You Will Bring: - Proven experience in a business development or new business sales role, ideally within cash & carry, wholesale, food distribution, or the food & beverage sector. - Demonstrable success in meeting and exceeding sales and revenue targets. - Strong commercial acumen paired with a solution-focused mindset. - Exceptional communication and relationship-building skills, with confidence in negotiating at senior stakeholder level. - Proficiency in CRM systems, with Salesforce experience being a plus. -A full UK driving licence and access to your own vehicle are essential. As a Business Development Manager, you'll play a pivotal role in driving revenue growth and increasing market share for this award-winning company. With a 30-year heritage and a strategy focused on expansion, this organisation is committed to delivering excellence-not just for its customers but also for its employees. You'll have the autonomy to shape the commercial direction of the business while being supported by a comprehensive training programme designed to enhance your knowledge of the company's products, customers, and systems. Location: This role is based in Islington, London, with a hybrid working model that combines office presence with flexibility. Interested?: Don't miss this exciting opportunity to make a tangible impact in a growing and innovative company. Apply now to become the next Business Development Manager and take the first step towards an inspiring and rewarding career! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
May 17, 2026
Full time
A growing food manufacturer are seeking a Business Development Manager to join their sales team. Working within the sales function you will be responsible for driving new opportunities across B2B channels. With a hybrid working model based in , London, this role offers not just a job but a pathway to professional growth, with a car allowance, company-contributed pension scheme, life insurance, and access to an employee benefits platform that includes 24/7 GP access. If you're looking for a role where you can make a real impact, this opportunity is for you. What You Will Do: - Pro actively identify, target, and secure new business opportunities across key UK B2B channels. - Build and execute business development strategies aligned with the company's ambitious growth objectives. - Develop and maintain strong relationships with decision-makers in sectors such as cash & carry, wholesale, food distribution, and food & beverage. - Expand existing accounts through up selling and cross-selling, delivering value-driven solutions. - Maintain an active sales pipeline using Salesforce CRM to ensure a structured and effective approach to business development. - Represent the company at trade shows, exhibitions, and industry events, showcasing its exceptional reputation for quality and service. What You Will Bring: - Proven experience in a business development or new business sales role, ideally within cash & carry, wholesale, food distribution, or the food & beverage sector. - Demonstrable success in meeting and exceeding sales and revenue targets. - Strong commercial acumen paired with a solution-focused mindset. - Exceptional communication and relationship-building skills, with confidence in negotiating at senior stakeholder level. - Proficiency in CRM systems, with Salesforce experience being a plus. -A full UK driving licence and access to your own vehicle are essential. As a Business Development Manager, you'll play a pivotal role in driving revenue growth and increasing market share for this award-winning company. With a 30-year heritage and a strategy focused on expansion, this organisation is committed to delivering excellence-not just for its customers but also for its employees. You'll have the autonomy to shape the commercial direction of the business while being supported by a comprehensive training programme designed to enhance your knowledge of the company's products, customers, and systems. Location: This role is based in Islington, London, with a hybrid working model that combines office presence with flexibility. Interested?: Don't miss this exciting opportunity to make a tangible impact in a growing and innovative company. Apply now to become the next Business Development Manager and take the first step towards an inspiring and rewarding career! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Smiths News
Merchandiser - Brecon
Smiths News Brecon, Powys
Merchandiser - Brecon Flexible, part time zero hour contract Pay Rate - £14.24 Per hour (includes Holiday Pay) Travel time and mileage are payable subject to eligibility Plus: Location Allowance if applicable Full UK Driving licence plus use of vehicle required. We offer an average of 5-20 hours per week (not guaranteed) With 34 distribution centres and more than 22,000 retailers relying on us, we're not just the UK's largest newspaper and magazine wholesaler - we're a promise kept every day. It's all thanks to the colleagues behind our nightly miracles. We know the future holds incredible opportunities - for our customers, our business, and your career. About the role: As an Instore Merchandiser, you'll bring products to life out in the world on the shop floor. You'll own your territory, taking care of point-of-sale placement to stock replenishment and auditing. You'll take pride in first-class standards, creating and maintaining visually impactful displays, and building strong relationships with store colleagues and managers. You'll be the person who keeps everything in order, ensuring that stock is replenished and that displays stay on-brand. You'll take charge of your own cost-effective journey plan and make every visit count. If you're someone who thrives on autonomy and loves to engage with others, this role is for you. Click on the link below to read the full job description. What we can offer you As well as the opportunity to work flexibly around your other commitments and additional earning opportunity on a flexible contract we can offer you: Holiday Pay, Contributory Pension Scheme Access to our Colleague Assistance Programme and Mental Health Allies Share save scheme and more! About you Previous Merchandising experience would be advantageous but not mandatory. However, you will need: A friendly confident personality with a can do attitude. Excellent communication skills, high integrity and reliable. To be located within 15 miles of advertised area. Ability to work on own initiative and make the right decisions under pressure. Full commitment to providing excellent customer service. Please note: you must have the right to work in the UK to be considered for this position. Whether you're looking for a career within a leading Field Marketing Company part of a FTSE PLC in Smiths News, or a flexible additional earning opportunity we have a wide range of opportunities to suit you. Experience a career that's as good as we say it is. One filled with people, pride, passion, opportunities, loyalty and care. If you are excited about this role but feel your experience doesn't align perfectly with the job description, we encourage you to apply anyway. You might just be the right candidate for this or other roles! If you want to find out more visit our website !
May 17, 2026
Full time
Merchandiser - Brecon Flexible, part time zero hour contract Pay Rate - £14.24 Per hour (includes Holiday Pay) Travel time and mileage are payable subject to eligibility Plus: Location Allowance if applicable Full UK Driving licence plus use of vehicle required. We offer an average of 5-20 hours per week (not guaranteed) With 34 distribution centres and more than 22,000 retailers relying on us, we're not just the UK's largest newspaper and magazine wholesaler - we're a promise kept every day. It's all thanks to the colleagues behind our nightly miracles. We know the future holds incredible opportunities - for our customers, our business, and your career. About the role: As an Instore Merchandiser, you'll bring products to life out in the world on the shop floor. You'll own your territory, taking care of point-of-sale placement to stock replenishment and auditing. You'll take pride in first-class standards, creating and maintaining visually impactful displays, and building strong relationships with store colleagues and managers. You'll be the person who keeps everything in order, ensuring that stock is replenished and that displays stay on-brand. You'll take charge of your own cost-effective journey plan and make every visit count. If you're someone who thrives on autonomy and loves to engage with others, this role is for you. Click on the link below to read the full job description. What we can offer you As well as the opportunity to work flexibly around your other commitments and additional earning opportunity on a flexible contract we can offer you: Holiday Pay, Contributory Pension Scheme Access to our Colleague Assistance Programme and Mental Health Allies Share save scheme and more! About you Previous Merchandising experience would be advantageous but not mandatory. However, you will need: A friendly confident personality with a can do attitude. Excellent communication skills, high integrity and reliable. To be located within 15 miles of advertised area. Ability to work on own initiative and make the right decisions under pressure. Full commitment to providing excellent customer service. Please note: you must have the right to work in the UK to be considered for this position. Whether you're looking for a career within a leading Field Marketing Company part of a FTSE PLC in Smiths News, or a flexible additional earning opportunity we have a wide range of opportunities to suit you. Experience a career that's as good as we say it is. One filled with people, pride, passion, opportunities, loyalty and care. If you are excited about this role but feel your experience doesn't align perfectly with the job description, we encourage you to apply anyway. You might just be the right candidate for this or other roles! If you want to find out more visit our website !
Clarks
Sales and Service Manager
Clarks Harrow, Middlesex
Sales & Service Manager About the Role Support the Store Manager to manage all aspect of the store operations and lead the sales team members to ensure commercial objectives are achieved Deputising Store Manager absence when required. What you'll do • Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators • Su click apply for full job details
May 17, 2026
Full time
Sales & Service Manager About the Role Support the Store Manager to manage all aspect of the store operations and lead the sales team members to ensure commercial objectives are achieved Deputising Store Manager absence when required. What you'll do • Demonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators • Su click apply for full job details
Aldi
Assistant Store Manager
Aldi Guildford, Surrey
Join Aldi as an Assistant Store Manager and take a vital role in supporting the Store Manager while inspiring your team to deliver outstanding customer service. Your daily responsibilities will include managing deliveries, handling customer queries, and organising shifts. You'll focus on people management, performance, and operational goals, preparing you to step into the Store Manager role when needed. Key Responsibilities • Deliver excellent customer service that goes beyond expectations• Drive employee engagement and help the store meet targets and KPIs• Monitor product quality and manage stock rotation to maintain freshness• Ensure health & safety standards and compliance are met• Oversee till accuracy and manage cash efficiently Skills & Experience • Proven experience managing people in a fast-paced, customer-focused environment• Strong time management and operational efficiency skills• Motivated to meet KPIs and exceed targets consistently• Focused on delivering excellent customer service• Knowledgeable about due diligence and compliance requirements Our Benefits • A competitive salary• 25 days annual leave plus bank holidays• A flexible contract of 32, 36 or 40 hours a week. Salary will be pro rata• Access to an online wellness portal and 24/7 Employee Assistance Programme• 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave• Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals
May 17, 2026
Full time
Join Aldi as an Assistant Store Manager and take a vital role in supporting the Store Manager while inspiring your team to deliver outstanding customer service. Your daily responsibilities will include managing deliveries, handling customer queries, and organising shifts. You'll focus on people management, performance, and operational goals, preparing you to step into the Store Manager role when needed. Key Responsibilities • Deliver excellent customer service that goes beyond expectations• Drive employee engagement and help the store meet targets and KPIs• Monitor product quality and manage stock rotation to maintain freshness• Ensure health & safety standards and compliance are met• Oversee till accuracy and manage cash efficiently Skills & Experience • Proven experience managing people in a fast-paced, customer-focused environment• Strong time management and operational efficiency skills• Motivated to meet KPIs and exceed targets consistently• Focused on delivering excellent customer service• Knowledgeable about due diligence and compliance requirements Our Benefits • A competitive salary• 25 days annual leave plus bank holidays• A flexible contract of 32, 36 or 40 hours a week. Salary will be pro rata• Access to an online wellness portal and 24/7 Employee Assistance Programme• 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave• Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals
Costa Limited
Store Manager - Tesco Dalkeith
Costa Limited
Job Description Store Manager - Tesco Dalkeith - Up to £36,600 per annum - Permanent Access to the Coca-Cola share scheme including matched contributions 50% discount on all your favourite food and drinks in Costa owned stores A smart pension that is matched up to an amazing 10% Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent) We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers Creating the perfect setting that customers want to come back to again and again Taking ownership with brilliant management of sales, profit, our teams, and recognition Training and developing your team to become the best they can be Who you are A strong leader with experience managing and developing successful teams A forward thinker with one eye on where we're heading and the other on the bigger picture An ambitious character who wants to be part of our growth journey A brand ambassador dedicated to maintaining high standards
May 17, 2026
Full time
Job Description Store Manager - Tesco Dalkeith - Up to £36,600 per annum - Permanent Access to the Coca-Cola share scheme including matched contributions 50% discount on all your favourite food and drinks in Costa owned stores A smart pension that is matched up to an amazing 10% Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent) We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you'll do Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers Creating the perfect setting that customers want to come back to again and again Taking ownership with brilliant management of sales, profit, our teams, and recognition Training and developing your team to become the best they can be Who you are A strong leader with experience managing and developing successful teams A forward thinker with one eye on where we're heading and the other on the bigger picture An ambitious character who wants to be part of our growth journey A brand ambassador dedicated to maintaining high standards
Aldi
Deputy Manager
Aldi Norton, Yorkshire
Vacancy Specification As a Deputy Store Manager at Aldi, you'll take pride in driving sales, delivering excellent customer service, minimising costs, and improving operational efficiency. You'll support the Store Manager by training colleagues, checking displays, and achieving sales targets. This role offers real responsibility and is the perfect stepping stone for experienced team leaders on their journey towards a store management role. Key Responsibilities • Running the store in the absence of the Store Manager and Assistant Store Manager • Deliver excellent customer service that goes beyond expectations • Support the Store Manager to boost employee engagement and meet store KPIs • Monitor product quality and manage stock rotation consistently • Oversee till cashing up and safe deposits • Ensure Health & Safety and due diligence standards are maintained Skills & Experience • Experience managing teams in fast-paced, customer-focused environments • Skilled in time management and cost control • Motivated to achieve and exceed targets consistently • Strong customer service and compliance skills • Previous Store Management experience is a plus but not essential Our Benefits • An additional premium of £4 per hour whilst running the store • A flexible working contract between 25-35 hours a week • 28 days annual leave including bank holidays • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Comprehensive training and ongoing development opportunities throughout your Aldi career • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals
May 17, 2026
Full time
Vacancy Specification As a Deputy Store Manager at Aldi, you'll take pride in driving sales, delivering excellent customer service, minimising costs, and improving operational efficiency. You'll support the Store Manager by training colleagues, checking displays, and achieving sales targets. This role offers real responsibility and is the perfect stepping stone for experienced team leaders on their journey towards a store management role. Key Responsibilities • Running the store in the absence of the Store Manager and Assistant Store Manager • Deliver excellent customer service that goes beyond expectations • Support the Store Manager to boost employee engagement and meet store KPIs • Monitor product quality and manage stock rotation consistently • Oversee till cashing up and safe deposits • Ensure Health & Safety and due diligence standards are maintained Skills & Experience • Experience managing teams in fast-paced, customer-focused environments • Skilled in time management and cost control • Motivated to achieve and exceed targets consistently • Strong customer service and compliance skills • Previous Store Management experience is a plus but not essential Our Benefits • An additional premium of £4 per hour whilst running the store • A flexible working contract between 25-35 hours a week • 28 days annual leave including bank holidays • 26 weeks full pay following 1 year service for Maternity and Main Adopter Leave • Comprehensive training and ongoing development opportunities throughout your Aldi career • Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals
Lucy Walker Recruitment Ltd
Transport Manager
Lucy Walker Recruitment Ltd Castleford, Yorkshire
Our client is a fast-growing international consumer products business with a portfolio of market-leading brands trusted by millions of families worldwide. As the organisation continues through an exciting phase of growth and operational transformation, they are seeking an experienced Transport Manager to lead and optimise transport operations across a busy distribution environment. This is a high-impact leadership opportunity for a commercially minded transport professional who thrives in a fast-paced operation and enjoys driving service excellence, compliance, efficiency, and team performance. The Role Reporting into the senior operations leadership team, the Transport Manager will take full ownership of daily transport operations, fleet performance, driver management, and transport compliance. The successful candidate will play a key role in ensuring deliveries are completed safely, efficiently, compliantly, and on time, while continuously identifying opportunities to improve operational performance and reduce costs. Key Responsibilities Manage daily transport operations, including route planning, load scheduling, and driver allocation to meet operational and customer service requirements. Optimise vehicle utilisation, routing, and fleet efficiency to improve service levels and reduce operational costs. Oversee driver administration including working time compliance, tachograph analysis, licence checks, absences, and record management. Ensure full compliance with transport legislation, health & safety regulations, and company policies. Act as the primary operational contact for drivers, warehouse teams, customers, and external transport providers. Monitor transport expenditure and identify opportunities for cost savings and process improvements. Investigate delivery issues, incidents, accidents, and customer complaints, implementing corrective actions where required. Maintain accurate transport documentation, PODs, compliance files, vehicle checks, and operational records. Coordinate vehicle maintenance, servicing schedules, and defect reporting to maximise fleet availability and safety. Produce and analyse transport KPIs relating to service performance, compliance, utilisation, and cost control. Lead, motivate, and manage drivers and transport office personnel. Support recruitment, onboarding, training, and development of transport staff. Manage employee performance, conduct disciplinary processes where required, and resolve operational or personnel issues in line with company policy and employment legislation. About You We are looking for an organised and proactive transport professional with strong operational leadership skills and a hands-on approach. You will ideally have: Proven experience within transport, logistics, or distribution operations. Previous supervisory or management experience within a transport environment. Strong understanding of transport legislation, compliance, and fleet operations. Excellent planning and organisational skills with the ability to manage multiple priorities effectively. Strong communication skills with the ability to build relationships across operational teams and external stakeholders. Good IT capability, including experience with transport systems and Microsoft Office packages such as Excel and Word. Experience analysing operational data, managing KPIs, and producing performance reports. Commercial awareness with a strong focus on operational efficiency and cost control.
May 17, 2026
Full time
Our client is a fast-growing international consumer products business with a portfolio of market-leading brands trusted by millions of families worldwide. As the organisation continues through an exciting phase of growth and operational transformation, they are seeking an experienced Transport Manager to lead and optimise transport operations across a busy distribution environment. This is a high-impact leadership opportunity for a commercially minded transport professional who thrives in a fast-paced operation and enjoys driving service excellence, compliance, efficiency, and team performance. The Role Reporting into the senior operations leadership team, the Transport Manager will take full ownership of daily transport operations, fleet performance, driver management, and transport compliance. The successful candidate will play a key role in ensuring deliveries are completed safely, efficiently, compliantly, and on time, while continuously identifying opportunities to improve operational performance and reduce costs. Key Responsibilities Manage daily transport operations, including route planning, load scheduling, and driver allocation to meet operational and customer service requirements. Optimise vehicle utilisation, routing, and fleet efficiency to improve service levels and reduce operational costs. Oversee driver administration including working time compliance, tachograph analysis, licence checks, absences, and record management. Ensure full compliance with transport legislation, health & safety regulations, and company policies. Act as the primary operational contact for drivers, warehouse teams, customers, and external transport providers. Monitor transport expenditure and identify opportunities for cost savings and process improvements. Investigate delivery issues, incidents, accidents, and customer complaints, implementing corrective actions where required. Maintain accurate transport documentation, PODs, compliance files, vehicle checks, and operational records. Coordinate vehicle maintenance, servicing schedules, and defect reporting to maximise fleet availability and safety. Produce and analyse transport KPIs relating to service performance, compliance, utilisation, and cost control. Lead, motivate, and manage drivers and transport office personnel. Support recruitment, onboarding, training, and development of transport staff. Manage employee performance, conduct disciplinary processes where required, and resolve operational or personnel issues in line with company policy and employment legislation. About You We are looking for an organised and proactive transport professional with strong operational leadership skills and a hands-on approach. You will ideally have: Proven experience within transport, logistics, or distribution operations. Previous supervisory or management experience within a transport environment. Strong understanding of transport legislation, compliance, and fleet operations. Excellent planning and organisational skills with the ability to manage multiple priorities effectively. Strong communication skills with the ability to build relationships across operational teams and external stakeholders. Good IT capability, including experience with transport systems and Microsoft Office packages such as Excel and Word. Experience analysing operational data, managing KPIs, and producing performance reports. Commercial awareness with a strong focus on operational efficiency and cost control.

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