We're currently recruiting for an experienced Council Tax Billing Officer to join a busy Revenues service on a fully remote basis. This Council Tax Billing Officer role will focus on the accurate and timely administration of Council Tax billing, ensuring compliance with legislation and maximising collection rates. The successful Council Tax Billing Officer will manage billing, discounts, exemptions and payment arrangements while providing support and advice to residents and stakeholders over the phone and in writing. The Role - Administer Council Tax billing in line with legislation and case law. - Process discounts, exemptions, disregards and reductions. - Assess applications and reviews following verification checks. - Set up and manage payment arrangements including Direct Debits. - Respond to customer enquiries via phone, email and written correspondence. - Liaise with internal teams and external agencies regarding Council Tax matters. - Maintain accurate records and work to performance targets and deadlines. Key Requirements - Experience working within a Revenues or Council Tax environment. - Experience in Council Tax billing is essential. - Experience using the MRI / Academy system is essential. - Knowledge of Council Tax legislation and billing processes. - Experience processing Council Tax accounts, discounts and exemptions. - Strong organisational skills and ability to manage high volumes of work accurately. - Good IT skills including Microsoft Office. What You Need to Do Now If you are interested in this Council Tax Billing Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessfu l. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome calls from Revenues Officers, Council Tax Officers, Benefits Officers and Revenues & Benefits Professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed).
Jun 10, 2026
Contractor
We're currently recruiting for an experienced Council Tax Billing Officer to join a busy Revenues service on a fully remote basis. This Council Tax Billing Officer role will focus on the accurate and timely administration of Council Tax billing, ensuring compliance with legislation and maximising collection rates. The successful Council Tax Billing Officer will manage billing, discounts, exemptions and payment arrangements while providing support and advice to residents and stakeholders over the phone and in writing. The Role - Administer Council Tax billing in line with legislation and case law. - Process discounts, exemptions, disregards and reductions. - Assess applications and reviews following verification checks. - Set up and manage payment arrangements including Direct Debits. - Respond to customer enquiries via phone, email and written correspondence. - Liaise with internal teams and external agencies regarding Council Tax matters. - Maintain accurate records and work to performance targets and deadlines. Key Requirements - Experience working within a Revenues or Council Tax environment. - Experience in Council Tax billing is essential. - Experience using the MRI / Academy system is essential. - Knowledge of Council Tax legislation and billing processes. - Experience processing Council Tax accounts, discounts and exemptions. - Strong organisational skills and ability to manage high volumes of work accurately. - Good IT skills including Microsoft Office. What You Need to Do Now If you are interested in this Council Tax Billing Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessfu l. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome calls from Revenues Officers, Council Tax Officers, Benefits Officers and Revenues & Benefits Professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed).
Salary: £44,547 per annum plus opportunity to earn up to 5% performance related bonus Contract: Full-time, fixed-term contract until march 2027 Location: Hale Village, London, N17, across Newlon stock and hybrid working Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. We have an opportunity for an experienced individual with first class customer service skills to join our Homes and Lettings Team and establish positive relationships between Newlon and all our residents, new and existing. Working closely with Local Authorities, Nominated Agencies and other stakeholders, you will be part of a team responsible for ensuring the successful letting of Newlon's empty properties, the beginning and ending of tenancies and establishing new customers in their homes. You will effectively be the 'face of Newlon' for new residents. With proven experience in a customer service delivery role and working in a housing setting, you will have excellent communication skills, demonstrable empathy with the needs of residents and a genuine commitment to resolving their housing issues. You will also have a genuine working knowledge of letting properties within target and maximising the best use of Newlon properties. In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You'll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes' walk from the major transport interchange at Tottenham Hale. For further information and details of how to apply, please visit our website via the apply button. Closing date: 23:59 on Wednesday 10 June 2026 Interviews will be held in person at our offices in Hale Village week commencing Monday 22 June 2026 Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK. No agencies please.
Jun 10, 2026
Full time
Salary: £44,547 per annum plus opportunity to earn up to 5% performance related bonus Contract: Full-time, fixed-term contract until march 2027 Location: Hale Village, London, N17, across Newlon stock and hybrid working Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. We have an opportunity for an experienced individual with first class customer service skills to join our Homes and Lettings Team and establish positive relationships between Newlon and all our residents, new and existing. Working closely with Local Authorities, Nominated Agencies and other stakeholders, you will be part of a team responsible for ensuring the successful letting of Newlon's empty properties, the beginning and ending of tenancies and establishing new customers in their homes. You will effectively be the 'face of Newlon' for new residents. With proven experience in a customer service delivery role and working in a housing setting, you will have excellent communication skills, demonstrable empathy with the needs of residents and a genuine commitment to resolving their housing issues. You will also have a genuine working knowledge of letting properties within target and maximising the best use of Newlon properties. In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You'll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes' walk from the major transport interchange at Tottenham Hale. For further information and details of how to apply, please visit our website via the apply button. Closing date: 23:59 on Wednesday 10 June 2026 Interviews will be held in person at our offices in Hale Village week commencing Monday 22 June 2026 Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK. No agencies please.
Housing Officer Temporary - 3 Months Full Time 22.50 Umbrella Swadlincote We are currently working on behalf of a public sector client to recruit to a Housing Officer on a Temporary basis in Swadlincote. Responsibilities of the Housing Officer includes: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Dealing with elements of ASB Undertaking an effective lettings service where needed Ensuring neighbourhoods are safe and clean Requirements of the Housing Officer includes: UK Driving License Basic DBS To be considered for this exciting role, please contact Connor Lamb - Recruitment Consultant at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
Jun 10, 2026
Seasonal
Housing Officer Temporary - 3 Months Full Time 22.50 Umbrella Swadlincote We are currently working on behalf of a public sector client to recruit to a Housing Officer on a Temporary basis in Swadlincote. Responsibilities of the Housing Officer includes: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Dealing with elements of ASB Undertaking an effective lettings service where needed Ensuring neighbourhoods are safe and clean Requirements of the Housing Officer includes: UK Driving License Basic DBS To be considered for this exciting role, please contact Connor Lamb - Recruitment Consultant at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
Dorset Police/ Devon and Cornwall Police
Winfrith Newburgh, Dorset
Dorset Special Constable Location: Forcewide - Dorset Contract Type: Special Constable Volunteer Hours per week: 4 (It is a mandatory requirement that a Special Constable will complete 16 hours a month on average a year, every year. This is 200 hours in total per year) Competency and Values Framework (CVF) Job Advert Description Special Constables are volunteer police officers who give their spare time to police their communities. This volunteer role gives you the chance to work alongside regular police officers and staff, bring your life skills and experiences and give something back to this beautiful part of the world. It's not all glamorous, but it is rewarding. You'll need to be able to give at least 16 hours of your time each month. Once trained, you will have the same powers as a regular police officer helping to protect and support the people who live in Dorset. We're looking for honest, respectful, selfless and motivated people who want to do something worthwhile in their spare time. Could you be there in someone's time of need? If yes, then apply today through the link. Under the Local Government and Housing Act 1989 this post is politically restricted. A politically restricted post prevents an individual from having any active political role either in or outside the workplace and will automatically be disqualified from standing for or holding elected office. They are also restricted from canvassing on behalf of a political party or a person who is or seeks to be a candidate and speaking to the public at large or publishing any written or artistic work that could give the impression that they are advocating support for a political party. For more information, please visit our website or see Alliance PSD20 Working Practice via SharePoint. Already have an account? If you have previously created an account please click 'login' at the bottom of the page next to the 'submit registration' button. Once logged in, you will be taken to the application. To Apply If you feel you are a suitable candidate and would like to work for Dorset Police, please click apply to be redirected to our website to complete your application.
Jun 10, 2026
Contractor
Dorset Special Constable Location: Forcewide - Dorset Contract Type: Special Constable Volunteer Hours per week: 4 (It is a mandatory requirement that a Special Constable will complete 16 hours a month on average a year, every year. This is 200 hours in total per year) Competency and Values Framework (CVF) Job Advert Description Special Constables are volunteer police officers who give their spare time to police their communities. This volunteer role gives you the chance to work alongside regular police officers and staff, bring your life skills and experiences and give something back to this beautiful part of the world. It's not all glamorous, but it is rewarding. You'll need to be able to give at least 16 hours of your time each month. Once trained, you will have the same powers as a regular police officer helping to protect and support the people who live in Dorset. We're looking for honest, respectful, selfless and motivated people who want to do something worthwhile in their spare time. Could you be there in someone's time of need? If yes, then apply today through the link. Under the Local Government and Housing Act 1989 this post is politically restricted. A politically restricted post prevents an individual from having any active political role either in or outside the workplace and will automatically be disqualified from standing for or holding elected office. They are also restricted from canvassing on behalf of a political party or a person who is or seeks to be a candidate and speaking to the public at large or publishing any written or artistic work that could give the impression that they are advocating support for a political party. For more information, please visit our website or see Alliance PSD20 Working Practice via SharePoint. Already have an account? If you have previously created an account please click 'login' at the bottom of the page next to the 'submit registration' button. Once logged in, you will be taken to the application. To Apply If you feel you are a suitable candidate and would like to work for Dorset Police, please click apply to be redirected to our website to complete your application.
Join Our Client South Gloucestershire Council as a One Stop Shop Customer Care Officer ! Are you passionate about delivering exceptional customer service and making a real difference in your community? Our client is seeking a dedicated One Stop Shop Customer Care Officer to join their vibrant team in Kingswood! This is a temporary, full-time position offering an hourly rate of £14.84 . About the Role: As a vital member of the Customer Services team, you will be the friendly face of the authority, assisting a diverse range of customers with their inquiries. Your role will be pivotal in resolving complex and challenging situations, ensuring that every individual receives the support they need, especially those who may be vulnerable. Your responsibilities will include: Resolving customer inquiries at the first point of contact. Gathering information and verifying supporting evidence. Updating computer records and advising on legislation-driven services such as Council Tax and Housing Benefits. Promoting digital inclusion by helping customers navigate self-service options. What We Are Looking For: To thrive in this role, you should meet the following essential criteria: A relevant qualification (e.g., NVQ Level 3 in Customer Service) or equivalent experience. Experience in a challenging front-line service delivery environment. Strong understanding of legislation, regulations, and codes of practice. Proficient IT skills, including familiarity with Microsoft Office, CRM systems, and other software. Initiative to research and resolve problems, with support from supervisors when needed. Ability to engage with a diverse range of customers and understand their specific needs. Excellent interpersonal skills and a customer-focused approach to service delivery. Strong written and numeracy skills for accurate assessments and calculations. Ability to handle confidential information sensitively and professionally. Desirable Attributes: General knowledge of the council's departments and services.Experience acting as an advocate on behalf of others. Why Join Us? Be part of an inclusive and supportive team dedicated to making a difference.Work in a dynamic environment where your contributions are valued.Gain valuable experience in public service and customer care. Inclusivity Matters: Our client is a disability-confident employer. We are committed to creating an inclusive and accessible recruitment process for candidates of all backgrounds and abilities. If you require reasonable adjustments at any stage, please let us know, and we will be happy to support you. Ready to Make an Impact? If you are enthusiastic about customer service and want to join a team that values your contributions, we would love to hear from you! Apply today to start your journey with us as a One Stop Shop Customer Care Officer and make a positive impact in your community! Apply Now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Jun 10, 2026
Seasonal
Join Our Client South Gloucestershire Council as a One Stop Shop Customer Care Officer ! Are you passionate about delivering exceptional customer service and making a real difference in your community? Our client is seeking a dedicated One Stop Shop Customer Care Officer to join their vibrant team in Kingswood! This is a temporary, full-time position offering an hourly rate of £14.84 . About the Role: As a vital member of the Customer Services team, you will be the friendly face of the authority, assisting a diverse range of customers with their inquiries. Your role will be pivotal in resolving complex and challenging situations, ensuring that every individual receives the support they need, especially those who may be vulnerable. Your responsibilities will include: Resolving customer inquiries at the first point of contact. Gathering information and verifying supporting evidence. Updating computer records and advising on legislation-driven services such as Council Tax and Housing Benefits. Promoting digital inclusion by helping customers navigate self-service options. What We Are Looking For: To thrive in this role, you should meet the following essential criteria: A relevant qualification (e.g., NVQ Level 3 in Customer Service) or equivalent experience. Experience in a challenging front-line service delivery environment. Strong understanding of legislation, regulations, and codes of practice. Proficient IT skills, including familiarity with Microsoft Office, CRM systems, and other software. Initiative to research and resolve problems, with support from supervisors when needed. Ability to engage with a diverse range of customers and understand their specific needs. Excellent interpersonal skills and a customer-focused approach to service delivery. Strong written and numeracy skills for accurate assessments and calculations. Ability to handle confidential information sensitively and professionally. Desirable Attributes: General knowledge of the council's departments and services.Experience acting as an advocate on behalf of others. Why Join Us? Be part of an inclusive and supportive team dedicated to making a difference.Work in a dynamic environment where your contributions are valued.Gain valuable experience in public service and customer care. Inclusivity Matters: Our client is a disability-confident employer. We are committed to creating an inclusive and accessible recruitment process for candidates of all backgrounds and abilities. If you require reasonable adjustments at any stage, please let us know, and we will be happy to support you. Ready to Make an Impact? If you are enthusiastic about customer service and want to join a team that values your contributions, we would love to hear from you! Apply today to start your journey with us as a One Stop Shop Customer Care Officer and make a positive impact in your community! Apply Now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Repairs Supervisor Uphold SHPs Values, Behaviours & Leadership expectations at all times (see overleaf). Repairs Supervisor Line management of a team of up to 7 trade staff, skilled, multi skilled and unskilled. Repairs Supervisor To be responsible for the management and development of operational trade staff delivering customer focused works in line with business objectives and ensuring effective performance management of the in-house delivery teams. Repairs Supervisor To undertake inspections on building repairs/defects related to the building fabric, mechanical, plumbing and electrical repairs to the homes of tenants and residents including collection of information, measurements and tests. Specify, manage and control works and ensure solutions are provided in the form of clear and precise reports. Survey and assess work in response to complaints to find resolution. Provide accurate reports for case management, reporting on repairs and ensure solutions are provided. Conduct pre, during and post inspections of properties ensuring quality from trade staff, issuing remedial snag lists where required and manage delivery within agreed timescales and standards. Carry out inspections/surveys of repair instances that have been escalated from the trade staff or planners, producing scope of works to resolve the repair or refer to complex or major works where necessary. Provide support and guidance to housing management teams when technically challenging situations occur Daily monitor and update all IT work flow systems to ensure previous trades staff work updates are captured and recorded at the earliest opportunity. Checking trades staff have followed the No Access and Follow on Procedures. Identify works to be moved up in priority when required. Work closely with the planning team leaders to identify procedural discrepancies of PDA usage. Work closely with the repairs teams to coordinate work associated with the properties and recall works to minimise duplication of resources. Discharge the Division's responsibilities under the Camden Safety Risk Management Model and manage all aspects of health and safety and compliance at all times. Authorise payments and expenditure in accordance with delegated authority Responsible for the use of a SHP vehicle, where allocated, and to ensure the vehicle is used in accordance with SHP's policy and procedure. Essential: NVQ Level 2 or equivalent in a building trade. Demonstrable knowledge and understanding of the sequencing of building maintenance work Excellent technical knowledge and inter-personal skills including the ability to work both independently and collaboratively Extensive experience supervising reactive repairs/void service for social housing. Extensive experience supervising a direct delivery workforce. Experience of working in a high volume maintenance/void environment. Experience of providing clear and precise technical reports for use outside of the department. Up to date understanding of health and safety responsibilities of a maintenance service, preferable IOSH Managing Safely. An understanding of employment legislation, policies and systems such as H&S, QA systems. Good planning and organisational skills. Good IT skills and the use of Excel and MS Office are essential. Have full UK Driving License Desirable: The job holder will: Uphold SHPs Values, Behaviours & Leadership expectations at all times (see overleaf). Working independently and taking ownership to resolve building problems with minimal levels of supervision This is a front line service delivery role with a high impact on the SHP's reputation which requires excellent customer service to be displayed at all times The role will involve regular contact with tenants, leaseholders and the general public and the majority of the work will take place in occupied properties while working alone. The post holder is expected to visit multiple properties on a daily basis. Staff are expected to regularly liaise and collaborate with stakeholder internal and external to SHP and may include surveyors, Contract Managers, Building Control, f, Planners, Repairs Team Supervisors and Order Compliance Officers in order to make the most appropriate decisions to complete repairs. All employees have a responsibility to ensure the health and safety of persons at work and members of the public in premises or sites managed by SHP. The method of achieving this will be by provision of safe systems of work and receiving information, training and instruction as necessary to achieve these objectives.
Jun 10, 2026
Contractor
Repairs Supervisor Uphold SHPs Values, Behaviours & Leadership expectations at all times (see overleaf). Repairs Supervisor Line management of a team of up to 7 trade staff, skilled, multi skilled and unskilled. Repairs Supervisor To be responsible for the management and development of operational trade staff delivering customer focused works in line with business objectives and ensuring effective performance management of the in-house delivery teams. Repairs Supervisor To undertake inspections on building repairs/defects related to the building fabric, mechanical, plumbing and electrical repairs to the homes of tenants and residents including collection of information, measurements and tests. Specify, manage and control works and ensure solutions are provided in the form of clear and precise reports. Survey and assess work in response to complaints to find resolution. Provide accurate reports for case management, reporting on repairs and ensure solutions are provided. Conduct pre, during and post inspections of properties ensuring quality from trade staff, issuing remedial snag lists where required and manage delivery within agreed timescales and standards. Carry out inspections/surveys of repair instances that have been escalated from the trade staff or planners, producing scope of works to resolve the repair or refer to complex or major works where necessary. Provide support and guidance to housing management teams when technically challenging situations occur Daily monitor and update all IT work flow systems to ensure previous trades staff work updates are captured and recorded at the earliest opportunity. Checking trades staff have followed the No Access and Follow on Procedures. Identify works to be moved up in priority when required. Work closely with the planning team leaders to identify procedural discrepancies of PDA usage. Work closely with the repairs teams to coordinate work associated with the properties and recall works to minimise duplication of resources. Discharge the Division's responsibilities under the Camden Safety Risk Management Model and manage all aspects of health and safety and compliance at all times. Authorise payments and expenditure in accordance with delegated authority Responsible for the use of a SHP vehicle, where allocated, and to ensure the vehicle is used in accordance with SHP's policy and procedure. Essential: NVQ Level 2 or equivalent in a building trade. Demonstrable knowledge and understanding of the sequencing of building maintenance work Excellent technical knowledge and inter-personal skills including the ability to work both independently and collaboratively Extensive experience supervising reactive repairs/void service for social housing. Extensive experience supervising a direct delivery workforce. Experience of working in a high volume maintenance/void environment. Experience of providing clear and precise technical reports for use outside of the department. Up to date understanding of health and safety responsibilities of a maintenance service, preferable IOSH Managing Safely. An understanding of employment legislation, policies and systems such as H&S, QA systems. Good planning and organisational skills. Good IT skills and the use of Excel and MS Office are essential. Have full UK Driving License Desirable: The job holder will: Uphold SHPs Values, Behaviours & Leadership expectations at all times (see overleaf). Working independently and taking ownership to resolve building problems with minimal levels of supervision This is a front line service delivery role with a high impact on the SHP's reputation which requires excellent customer service to be displayed at all times The role will involve regular contact with tenants, leaseholders and the general public and the majority of the work will take place in occupied properties while working alone. The post holder is expected to visit multiple properties on a daily basis. Staff are expected to regularly liaise and collaborate with stakeholder internal and external to SHP and may include surveyors, Contract Managers, Building Control, f, Planners, Repairs Team Supervisors and Order Compliance Officers in order to make the most appropriate decisions to complete repairs. All employees have a responsibility to ensure the health and safety of persons at work and members of the public in premises or sites managed by SHP. The method of achieving this will be by provision of safe systems of work and receiving information, training and instruction as necessary to achieve these objectives.
JOB DESCRIPTION About the role We have a new opportunity for a Litigation Officer to join The Guinness Partnership on a full time, 35 hours per week, permanent basis. We operate a hybrid working pattern, where you will work 3 days per week in the office, and 2 days remotely. As a Litigation Officer you will play a vital role in resolving disputes and ensuring optimum outcomes for our residents and Guinness. What we are looking for You will handle a caseload of housing related litigation matters, in particular, rent arears, so excellent communication skills and great attention to detail are essential. You will also have an up to date understanding of housing and tenancy laws in order to manage your caseload effectively. This is a fantastic opportunity for someone looking to showcase their problem-solving skills in a climate of legislative change whilst dealing with challenging situations. You will also be able to demonstrate these essential skills: In depth and up to date understanding of relevant housing and tenancy laws. Excellent organisational skills and the ability to manage a caseload of rent arrears cases. Strong resource and time management, and the ability to prioritise. Proven problem-solving and decision-making skills. Resilient and able to deal with challenging situations and deliver sustainable outcomes. Desirable skills: Litigation qualification e.g. Level 3 certificate in law and practice. Experience of working in the housing or property sector. Knowledge of regulatory legislation for social housing. Essential Qualifications: Level 2 (C+ or 9-4 GCSE or equivalent) in English or Maths. Desirable Qualifications: Litigation qualification e.g. Level 3 certificate in law and practice. If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. TGPCVL
Jun 10, 2026
Full time
JOB DESCRIPTION About the role We have a new opportunity for a Litigation Officer to join The Guinness Partnership on a full time, 35 hours per week, permanent basis. We operate a hybrid working pattern, where you will work 3 days per week in the office, and 2 days remotely. As a Litigation Officer you will play a vital role in resolving disputes and ensuring optimum outcomes for our residents and Guinness. What we are looking for You will handle a caseload of housing related litigation matters, in particular, rent arears, so excellent communication skills and great attention to detail are essential. You will also have an up to date understanding of housing and tenancy laws in order to manage your caseload effectively. This is a fantastic opportunity for someone looking to showcase their problem-solving skills in a climate of legislative change whilst dealing with challenging situations. You will also be able to demonstrate these essential skills: In depth and up to date understanding of relevant housing and tenancy laws. Excellent organisational skills and the ability to manage a caseload of rent arrears cases. Strong resource and time management, and the ability to prioritise. Proven problem-solving and decision-making skills. Resilient and able to deal with challenging situations and deliver sustainable outcomes. Desirable skills: Litigation qualification e.g. Level 3 certificate in law and practice. Experience of working in the housing or property sector. Knowledge of regulatory legislation for social housing. Essential Qualifications: Level 2 (C+ or 9-4 GCSE or equivalent) in English or Maths. Desirable Qualifications: Litigation qualification e.g. Level 3 certificate in law and practice. If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. TGPCVL
Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services. Head of Operations Role Profile Role: Accommodation Manager Term: Permanent Salary: 38 - 40k Responsible to: Chief Executive Officer Responsible for: Accommodation Team Leader/Housekeeper & Maintenance officer Pension: 6% employer contribution Health: Cash Plan Health Scheme and Health & Wellbeing Assistance Programme Hours: 37.5 hours per week Annual Leave: 30 days (inclusive of birthday) plus 8 bank holidays Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services. Key aspects of the role • To ensure the effective management of Pdap safe accommodation services. We currently have 3 refuge sites across Kirklees and a combined bed space of 23, with plans for further expansion in 2027. • To provide regular line management and development opportunities to your team and ensure they are adequately supported on a day-to-day basis. 2 • To be responsible for accommodation contract compliance and maintain effective relationships with our partners and commissioners in Kirklees. • Develop and maintain excellent links with our accommodation landlords ensuring they are kept up to date with any concerns, areas for development and opportunities for growth at each site. • To ensure our buildings and support services meet all legal regulations (e.g. Health & Safety/ HMO licencing conditions & Safeguarding). • Lead on the implementation and compliance of our Leading Lights accreditation within our accommodation team. • To work with the CEO to contribute to Pdap Strategic Planning, including opportunities for further development and expansion of our safe accommodation services. • To educate and inform the public and other professionals; raising awareness, increasing understanding of domestic abuse and improving the multi-agency response in Kirklees. • To ensure Pdap values are central to delivery of all services including that our homes are fit for purpose as welcoming places for our families to live. • To ensure that the views of those with lived experience of domestic abuse are at the core of the work Pdap carries out and that they inform and shape the development of new services Oversight of high quality service delivery • To develop and implement policies and procedures relating to the accommodation service ensuring they are kept up to date and in line with current legislation. • Embed accreditation requirements throughout service management and delivery. • Monitor and evaluate the service, producing accurate data reports as and when required for commissioners, CEO and the Board of Trustees. • Support the accommodation team in providing a safe, secure and welcoming environment for victims of domestic abuse. • To ensure that our commitment to inclusion, equity and diversity is embedded across all aspects of employment and service delivery. • To ensure our accommodation services are delivered and adequately resourced in line with the DA Act and the LA Statutory Duty requirements, identifying any gaps in delivery and working with the CEO and commissioners to address these. • Take part in the out of hours (back up) on call management rota. Supporting our Staff • To lead on the recruitment, induction and deployment of accommodation staff, volunteers and student placements ensuring effective cover across all sites. • To provide regular supervision, support and development opportunities to the accommodation team leader, maintenance officer and housekeeper. • Oversee training and development opportunities for accommodation staff, empowering them to develop their skills and knowledge whilst being managed with a fair and consistent approach. • Act as Safeguarding Lead for Accommodation services. • Promote and foster good working relationships between all Pdap staffing teams. Working with our Partners • To represent the values of Pdap in all our external partnership working. • To represent Pdap at a strategic level including attendance at and chairing meetings, attending advisory groups and influencing how stakeholders respond to domestic abuse. • To develop and maintain good positive working relationships and referral pathways with relevant agencies and professionals. 3 • To liaise with universities and external tutors in relation to student placements. • Foster positive relationships with our commissioners, landlords and funders. Finance & Administration • To oversee and deliver agreed budgets relating to the accommodation service. • To assist the Finance Director with setting annual budgets. • To be responsible for the effective operation of accommodation services, ensuring that all resources, assets and monies are always properly accounted for. Promoting equity, diversity & inclusion • Regularly review service level accessibility data and update the EDI action plan with actions to address these. • Actively and appropriately challenge all forms of discrimination. • Proactively promote equity, diversity and inclusion in all work with clients, ensuring fair access to services for all. Other • Flexible working hours according to the needs of the project. • Evening and weekend work may sometimes be required. • Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation, and with the prior agreement of the COO. • The role will predominantly be based across our accommodation sites or at our main office. • As our sites are across Kirklees, use of a car is desirable • Please note this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Person Specification Skills & Experience Essential/Desirable Experience of managing a HMO or similar supported housing service Essential Significant experience in a line management role Essential Ability to identify areas of development for staff and support them to improve their practice Essential Experience working in Domestic abuse or aligned sector such as substance misuse, housing, mental health, social care etc Essential Experience of working in the third sector Desirable Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands Essential Ability to analyse data to identify gaps, and actions and write high quality reports and action plans Essential 4 Proven track record translating strategy into operational delivery Essential Be able to demonstrate excellent literacy and IT skills, including case management systems, Word, Outlook and Excel. Essential Experience & confidence delivering presentations/ training and talks to a wide range of audiences Essential Ability to build and maintain strong partnership relationships with landlords, contract managers and commissioners Essential Able to demonstrate strong professional boundaries and maintain confidentiality Essential Knowledge Essential/Desirable Sound understanding of domestic abuse and VAWG Essential Knowledge of charity governance and financial management Desirable Understanding of the full range of housing management responsibilities including preventing rent arrears, supporting safe and planned transitions to permanent housing, health and safety, and the housing, legal and welfare rights of those experiencing domestic violence Essential Understanding of commissioning requirements and contract compliance Essential Understanding of housing legislation in relation to the delivery of supported housing and HMOs Essential Excellent understanding of quality assurance including Leading Lights or equivalent accreditation Desirable Commitment to working in partnership and building strong relationships with stakeholders Essential Excellent understanding of and commitment to equity, diversity and inclusion Essential
Jun 10, 2026
Full time
Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services. Head of Operations Role Profile Role: Accommodation Manager Term: Permanent Salary: 38 - 40k Responsible to: Chief Executive Officer Responsible for: Accommodation Team Leader/Housekeeper & Maintenance officer Pension: 6% employer contribution Health: Cash Plan Health Scheme and Health & Wellbeing Assistance Programme Hours: 37.5 hours per week Annual Leave: 30 days (inclusive of birthday) plus 8 bank holidays Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services. Key aspects of the role • To ensure the effective management of Pdap safe accommodation services. We currently have 3 refuge sites across Kirklees and a combined bed space of 23, with plans for further expansion in 2027. • To provide regular line management and development opportunities to your team and ensure they are adequately supported on a day-to-day basis. 2 • To be responsible for accommodation contract compliance and maintain effective relationships with our partners and commissioners in Kirklees. • Develop and maintain excellent links with our accommodation landlords ensuring they are kept up to date with any concerns, areas for development and opportunities for growth at each site. • To ensure our buildings and support services meet all legal regulations (e.g. Health & Safety/ HMO licencing conditions & Safeguarding). • Lead on the implementation and compliance of our Leading Lights accreditation within our accommodation team. • To work with the CEO to contribute to Pdap Strategic Planning, including opportunities for further development and expansion of our safe accommodation services. • To educate and inform the public and other professionals; raising awareness, increasing understanding of domestic abuse and improving the multi-agency response in Kirklees. • To ensure Pdap values are central to delivery of all services including that our homes are fit for purpose as welcoming places for our families to live. • To ensure that the views of those with lived experience of domestic abuse are at the core of the work Pdap carries out and that they inform and shape the development of new services Oversight of high quality service delivery • To develop and implement policies and procedures relating to the accommodation service ensuring they are kept up to date and in line with current legislation. • Embed accreditation requirements throughout service management and delivery. • Monitor and evaluate the service, producing accurate data reports as and when required for commissioners, CEO and the Board of Trustees. • Support the accommodation team in providing a safe, secure and welcoming environment for victims of domestic abuse. • To ensure that our commitment to inclusion, equity and diversity is embedded across all aspects of employment and service delivery. • To ensure our accommodation services are delivered and adequately resourced in line with the DA Act and the LA Statutory Duty requirements, identifying any gaps in delivery and working with the CEO and commissioners to address these. • Take part in the out of hours (back up) on call management rota. Supporting our Staff • To lead on the recruitment, induction and deployment of accommodation staff, volunteers and student placements ensuring effective cover across all sites. • To provide regular supervision, support and development opportunities to the accommodation team leader, maintenance officer and housekeeper. • Oversee training and development opportunities for accommodation staff, empowering them to develop their skills and knowledge whilst being managed with a fair and consistent approach. • Act as Safeguarding Lead for Accommodation services. • Promote and foster good working relationships between all Pdap staffing teams. Working with our Partners • To represent the values of Pdap in all our external partnership working. • To represent Pdap at a strategic level including attendance at and chairing meetings, attending advisory groups and influencing how stakeholders respond to domestic abuse. • To develop and maintain good positive working relationships and referral pathways with relevant agencies and professionals. 3 • To liaise with universities and external tutors in relation to student placements. • Foster positive relationships with our commissioners, landlords and funders. Finance & Administration • To oversee and deliver agreed budgets relating to the accommodation service. • To assist the Finance Director with setting annual budgets. • To be responsible for the effective operation of accommodation services, ensuring that all resources, assets and monies are always properly accounted for. Promoting equity, diversity & inclusion • Regularly review service level accessibility data and update the EDI action plan with actions to address these. • Actively and appropriately challenge all forms of discrimination. • Proactively promote equity, diversity and inclusion in all work with clients, ensuring fair access to services for all. Other • Flexible working hours according to the needs of the project. • Evening and weekend work may sometimes be required. • Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation, and with the prior agreement of the COO. • The role will predominantly be based across our accommodation sites or at our main office. • As our sites are across Kirklees, use of a car is desirable • Please note this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Person Specification Skills & Experience Essential/Desirable Experience of managing a HMO or similar supported housing service Essential Significant experience in a line management role Essential Ability to identify areas of development for staff and support them to improve their practice Essential Experience working in Domestic abuse or aligned sector such as substance misuse, housing, mental health, social care etc Essential Experience of working in the third sector Desirable Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands Essential Ability to analyse data to identify gaps, and actions and write high quality reports and action plans Essential 4 Proven track record translating strategy into operational delivery Essential Be able to demonstrate excellent literacy and IT skills, including case management systems, Word, Outlook and Excel. Essential Experience & confidence delivering presentations/ training and talks to a wide range of audiences Essential Ability to build and maintain strong partnership relationships with landlords, contract managers and commissioners Essential Able to demonstrate strong professional boundaries and maintain confidentiality Essential Knowledge Essential/Desirable Sound understanding of domestic abuse and VAWG Essential Knowledge of charity governance and financial management Desirable Understanding of the full range of housing management responsibilities including preventing rent arrears, supporting safe and planned transitions to permanent housing, health and safety, and the housing, legal and welfare rights of those experiencing domestic violence Essential Understanding of commissioning requirements and contract compliance Essential Understanding of housing legislation in relation to the delivery of supported housing and HMOs Essential Excellent understanding of quality assurance including Leading Lights or equivalent accreditation Desirable Commitment to working in partnership and building strong relationships with stakeholders Essential Excellent understanding of and commitment to equity, diversity and inclusion Essential
Join a leading social housing contractor delivering a major retrofit and decarbonisation programme across the North West. This is a rewarding opportunity to support residents through energy-efficiency improvements that will make homes warmer, greener, and more affordable to run. As a Customer Liaison Officer, you'll be the key point of contact for residents, ensuring they are informed, supported, a click apply for full job details
Jun 10, 2026
Contractor
Join a leading social housing contractor delivering a major retrofit and decarbonisation programme across the North West. This is a rewarding opportunity to support residents through energy-efficiency improvements that will make homes warmer, greener, and more affordable to run. As a Customer Liaison Officer, you'll be the key point of contact for residents, ensuring they are informed, supported, a click apply for full job details
I am currently supporting a London Local Authority in the recruitment of a Housing Solutions Reviews Officer . Position: Housing Solutions Reviews Officer Location: South London Rate: £35.00 per hour Hours: 35 per week Contract: Minimum 6 months Working Pattern: Hybrid (Minimum 2 days in office) This is an excellent opportunity to join a forward-thinking local authority within a key service area. Essential Criteria To be considered, candidates must demonstrate: A minimum of 12 months experience within the last 2 years working as a Homelessness Reviews Officer Direct experience undertaking Homelessness Part 7 s202 reviews Strong working knowledge of: Review Regulations Homelessness Code of Guidance Relevant case law Housing Act 1996 (as amended) Candidates must be confident in applying legislation and case law independently from day one. INDRRH
Jun 10, 2026
Full time
I am currently supporting a London Local Authority in the recruitment of a Housing Solutions Reviews Officer . Position: Housing Solutions Reviews Officer Location: South London Rate: £35.00 per hour Hours: 35 per week Contract: Minimum 6 months Working Pattern: Hybrid (Minimum 2 days in office) This is an excellent opportunity to join a forward-thinking local authority within a key service area. Essential Criteria To be considered, candidates must demonstrate: A minimum of 12 months experience within the last 2 years working as a Homelessness Reviews Officer Direct experience undertaking Homelessness Part 7 s202 reviews Strong working knowledge of: Review Regulations Homelessness Code of Guidance Relevant case law Housing Act 1996 (as amended) Candidates must be confident in applying legislation and case law independently from day one. INDRRH
Housing Officer - Statutory Homelessness Rate of pay: 32.26 Umbrella per hour Job Type: Temporary (until end of September 2026) Location: Guildhall (Hybrid - 3 days office, 2 days remote) Day-to-Day Responsibilities Assess homeless applications in line with Part VII of the Housing Act 1996, Homelessness Reduction Act 2017, and relevant legislation. Deliver a comprehensive housing advice service, supporting applicants who are homeless or threatened with homelessness. Carry out detailed and sensitive interviews to assess housing needs and determine appropriate outcomes. Draft and issue statutory S184 decision letters accurately and within required timeframes. Develop and implement Personal Housing Plans to support prevention and relief duties. Arrange temporary accommodation placements where required, ensuring eligibility criteria are met and processes are followed. Maintain accurate case records and ensure data returns to central government are completed on time. Provide advice to customers via phone, email and face-to-face (including walk-in and duty cover). Liaise with internal teams and external agencies (e.g. welfare services, social care) to deliver holistic support. Conduct visits to temporary accommodation where necessary and ensure appropriate standards are maintained. Carry out checks to verify applicant information and prevent fraudulent applications. Contribute to wider homelessness prevention and rough sleeping initiatives. Support team operations within a structure of triage, housing officers, and senior housing officer oversight. Skills & Experience Required Proven experience working in a Housing Options or Homelessness service within a local authority. Strong knowledge of homelessness legislation, including the Housing Act 1996 (Part VII), Homelessness Reduction Act 2017, and associated guidance. Demonstrable experience assessing homeless applications and determining duties. Experience issuing S184 decision letters. Ability to provide effective housing advice and prevent homelessness through early intervention. Strong communication and interviewing skills, with a person-centred approach. Experience managing a varied caseload and working to deadlines. Ability to work independently and as part of a team in a busy environment. Competent in maintaining accurate records and handling sensitive information. Additional Requirements Hybrid working: 3 days office-based and 2 days remote (including at least one duty day covering phones and walk-ins). Enhanced DBS required. To apply for the Housing Officer - Statutory Homelessness position, please submit your CV detailing your relevant experience
Jun 10, 2026
Seasonal
Housing Officer - Statutory Homelessness Rate of pay: 32.26 Umbrella per hour Job Type: Temporary (until end of September 2026) Location: Guildhall (Hybrid - 3 days office, 2 days remote) Day-to-Day Responsibilities Assess homeless applications in line with Part VII of the Housing Act 1996, Homelessness Reduction Act 2017, and relevant legislation. Deliver a comprehensive housing advice service, supporting applicants who are homeless or threatened with homelessness. Carry out detailed and sensitive interviews to assess housing needs and determine appropriate outcomes. Draft and issue statutory S184 decision letters accurately and within required timeframes. Develop and implement Personal Housing Plans to support prevention and relief duties. Arrange temporary accommodation placements where required, ensuring eligibility criteria are met and processes are followed. Maintain accurate case records and ensure data returns to central government are completed on time. Provide advice to customers via phone, email and face-to-face (including walk-in and duty cover). Liaise with internal teams and external agencies (e.g. welfare services, social care) to deliver holistic support. Conduct visits to temporary accommodation where necessary and ensure appropriate standards are maintained. Carry out checks to verify applicant information and prevent fraudulent applications. Contribute to wider homelessness prevention and rough sleeping initiatives. Support team operations within a structure of triage, housing officers, and senior housing officer oversight. Skills & Experience Required Proven experience working in a Housing Options or Homelessness service within a local authority. Strong knowledge of homelessness legislation, including the Housing Act 1996 (Part VII), Homelessness Reduction Act 2017, and associated guidance. Demonstrable experience assessing homeless applications and determining duties. Experience issuing S184 decision letters. Ability to provide effective housing advice and prevent homelessness through early intervention. Strong communication and interviewing skills, with a person-centred approach. Experience managing a varied caseload and working to deadlines. Ability to work independently and as part of a team in a busy environment. Competent in maintaining accurate records and handling sensitive information. Additional Requirements Hybrid working: 3 days office-based and 2 days remote (including at least one duty day covering phones and walk-ins). Enhanced DBS required. To apply for the Housing Officer - Statutory Homelessness position, please submit your CV detailing your relevant experience
Housing & Public Protection Business Improvement Manager Windsor & Maidenhead based Interim 3 6 Months Hybrid (1 2 days on site) £39.99 Umbrella / £31.33 PAYE We are seeking an experienced manager to lead business support, performance, and transformation activity within Housing and Public Protection. Key Responsibilities Lead and manage the Housing and Public Protection Business Support Team, analysts, and Housing Complaints and Review Officer. Drive service improvement initiatives and oversee a range of transformation projects. Support the leadership, management, and delivery of Housing and Public Protection services. Act as a key member of the management team, providing strategic and operational support to the Assistant Director for Housing and Public Protection. Ensure effective performance management, service delivery, and continuous improvement across the function. Use data, insight, and analysis to support decision-making and service enhancement. About You Proven experience in a business improvement, service improvement, transformation, or operational management role. Strong leadership experience managing teams within local government, housing, public protection, regulatory services, or a similar environment. Experience delivering change programmes and driving organisational improvement. Excellent stakeholder management and communication skills. Ability to operate strategically while maintaining oversight of day-to-day service delivery. Experience working within complex public sector environments is highly desirable. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Jun 10, 2026
Contractor
Housing & Public Protection Business Improvement Manager Windsor & Maidenhead based Interim 3 6 Months Hybrid (1 2 days on site) £39.99 Umbrella / £31.33 PAYE We are seeking an experienced manager to lead business support, performance, and transformation activity within Housing and Public Protection. Key Responsibilities Lead and manage the Housing and Public Protection Business Support Team, analysts, and Housing Complaints and Review Officer. Drive service improvement initiatives and oversee a range of transformation projects. Support the leadership, management, and delivery of Housing and Public Protection services. Act as a key member of the management team, providing strategic and operational support to the Assistant Director for Housing and Public Protection. Ensure effective performance management, service delivery, and continuous improvement across the function. Use data, insight, and analysis to support decision-making and service enhancement. About You Proven experience in a business improvement, service improvement, transformation, or operational management role. Strong leadership experience managing teams within local government, housing, public protection, regulatory services, or a similar environment. Experience delivering change programmes and driving organisational improvement. Excellent stakeholder management and communication skills. Ability to operate strategically while maintaining oversight of day-to-day service delivery. Experience working within complex public sector environments is highly desirable. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
North Devon Council is looking for a Housing Triage Officer to become part of our busy Housing Options & Refugee Resettlement Team. This will be for a two year, fixed term contract. You will need to have excellent interpersonal skills, an ability to work flexibly to changing demands and operate in a coordinated manner with other team members and clients click apply for full job details
Jun 10, 2026
Seasonal
North Devon Council is looking for a Housing Triage Officer to become part of our busy Housing Options & Refugee Resettlement Team. This will be for a two year, fixed term contract. You will need to have excellent interpersonal skills, an ability to work flexibly to changing demands and operate in a coordinated manner with other team members and clients click apply for full job details
Job Title: HR Officer Location: Stockwell, London, SW9 Job Type: 35,000 Per annum Job Type: Full Time, Permanent About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group. Being a community-based organisation, we are seeking to recruit Human Resource Officer, with a focus on service delivery and a people-centre approach. About The Role: We have a fantastic opportunity for an experienced HR Officer with a background in employment law to join the organisation. This is a pivotal role within SW9 Community Housing. It is to provide HR advice, administration, and system support to management and to ensure that employees receive a strong level of professional HR support in line with the company strategic goals. Core Responsibilities: HR Systems & Administration: Administer the full employee lifecycle via our HRIS, ensuring data integrity, accurate personnel records, and compliant onboarding/offboarding. Payroll: Prepare and process monthly payroll data, managing all starters, leavers, and variations with high accuracy. Data & Reporting: Extract workforce metrics and produce regular reports on headcount, turnover, and absence for management. Employee Relations & Recruitment: Provide admin support for ER casework, disciplinary processes, and end-to-end recruitment coordination. L&D & Compliance: Support training scheduling, mandatory compliance monitoring, and assist with HR policy documentation. About you: Education Educated to A Level Standard or equivalent. CIPD or equivalent qualification is desirable. Knowledge and skills Clear understanding of HR services and its contribution to the organisation. Extensive knowledge of Human Resources and employment law. Possesses HR administration and advisory skills to work flexibly and collaboratively. Sound knowledge of current employment legislation and ability to translate this into workplace practices. Excellent attention to detail. Intermediate IT and computer skills including Word, Outlook and Excel. Ability to work as a part of the team and to work without supervision. Excellent organisation skills with the ability to prioritise workload to meet deadlines and adhere to month-end timetable. Clear and accurate written and verbal communication that is appropriate for the audience and to write HR reports. Strong relationship building and stakeholder management skills to liaise with a wide range of people, both internal and external to the organisation. Ensures that all work is undertaken in compliance with the Data Protection Acts (DPA). Analytical, with the ability to quickly solve problems through practical and innovative means. Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility. Ability to respond to queries promptly. Patience and ability to remain calm in stressful situations. Experience Operational HR experience, providing staff with advice and supporting managers in all aspects of HR. A proven track record in coordinating the full employee life cycle. Range of experience in the use of computerised HR systems. Experience of Cascade HR is highly desirable. Experience in administering payroll and staff benefits. Experience of working in social housing desirable. Experience in dealing with staff on all levels. Personal Attributes Enthusiastic and conscientious about delivering and driving forward an excellent service in a customer-based environment. Adaptable and 'can do' attitude. Why join us When you work at SW9, you are directly impacting on the lives of our residents. In return for your energy, innovation, and commitment, we offer: Competitive salary A defined contribution Pensions Scheme (employer match up to 8%) 5 x annual salary life assurance cover Competitive annual leave entitlement Interest-free loans (including season ticket loan, Cycle-to-Work scheme, rent deposit loan) Employee assistance programme Excellent learning & development opportunities Staff discount scheme, discounted gym membership Medicash - medical cash plan A modern office and facilities Full details of the role profile available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; HR Advisor, HR Administrator, Payroll Administrator, HRIS Management, Employee Relations Support, Recruitment Coordination, HR Data Reporting, Onboarding & Offboarding, CIPD, Employment Law Compliance, Payroll Processing, HR Systems, Absence Management may also be considered.
Jun 10, 2026
Full time
Job Title: HR Officer Location: Stockwell, London, SW9 Job Type: 35,000 Per annum Job Type: Full Time, Permanent About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group. Being a community-based organisation, we are seeking to recruit Human Resource Officer, with a focus on service delivery and a people-centre approach. About The Role: We have a fantastic opportunity for an experienced HR Officer with a background in employment law to join the organisation. This is a pivotal role within SW9 Community Housing. It is to provide HR advice, administration, and system support to management and to ensure that employees receive a strong level of professional HR support in line with the company strategic goals. Core Responsibilities: HR Systems & Administration: Administer the full employee lifecycle via our HRIS, ensuring data integrity, accurate personnel records, and compliant onboarding/offboarding. Payroll: Prepare and process monthly payroll data, managing all starters, leavers, and variations with high accuracy. Data & Reporting: Extract workforce metrics and produce regular reports on headcount, turnover, and absence for management. Employee Relations & Recruitment: Provide admin support for ER casework, disciplinary processes, and end-to-end recruitment coordination. L&D & Compliance: Support training scheduling, mandatory compliance monitoring, and assist with HR policy documentation. About you: Education Educated to A Level Standard or equivalent. CIPD or equivalent qualification is desirable. Knowledge and skills Clear understanding of HR services and its contribution to the organisation. Extensive knowledge of Human Resources and employment law. Possesses HR administration and advisory skills to work flexibly and collaboratively. Sound knowledge of current employment legislation and ability to translate this into workplace practices. Excellent attention to detail. Intermediate IT and computer skills including Word, Outlook and Excel. Ability to work as a part of the team and to work without supervision. Excellent organisation skills with the ability to prioritise workload to meet deadlines and adhere to month-end timetable. Clear and accurate written and verbal communication that is appropriate for the audience and to write HR reports. Strong relationship building and stakeholder management skills to liaise with a wide range of people, both internal and external to the organisation. Ensures that all work is undertaken in compliance with the Data Protection Acts (DPA). Analytical, with the ability to quickly solve problems through practical and innovative means. Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility. Ability to respond to queries promptly. Patience and ability to remain calm in stressful situations. Experience Operational HR experience, providing staff with advice and supporting managers in all aspects of HR. A proven track record in coordinating the full employee life cycle. Range of experience in the use of computerised HR systems. Experience of Cascade HR is highly desirable. Experience in administering payroll and staff benefits. Experience of working in social housing desirable. Experience in dealing with staff on all levels. Personal Attributes Enthusiastic and conscientious about delivering and driving forward an excellent service in a customer-based environment. Adaptable and 'can do' attitude. Why join us When you work at SW9, you are directly impacting on the lives of our residents. In return for your energy, innovation, and commitment, we offer: Competitive salary A defined contribution Pensions Scheme (employer match up to 8%) 5 x annual salary life assurance cover Competitive annual leave entitlement Interest-free loans (including season ticket loan, Cycle-to-Work scheme, rent deposit loan) Employee assistance programme Excellent learning & development opportunities Staff discount scheme, discounted gym membership Medicash - medical cash plan A modern office and facilities Full details of the role profile available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; HR Advisor, HR Administrator, Payroll Administrator, HRIS Management, Employee Relations Support, Recruitment Coordination, HR Data Reporting, Onboarding & Offboarding, CIPD, Employment Law Compliance, Payroll Processing, HR Systems, Absence Management may also be considered.
Communications Officer Salary: 30,000 - 34,000 We're working with a large, well-established organisation in the North East that provides housing, property services and community investment to tens of thousands of customers across the region. With a strong social purpose and a focus on improving lives and places, they are known for delivering high-quality services while continuing to invest in their people, technology and communities. This is a great opportunity for someone who enjoys creating engaging content, working collaboratively across teams and using digital platforms to connect people and share key messages in a purpose-driven environment. The role You'll support the delivery of the internal communications strategy, helping to ensure colleagues stay informed, engaged and aligned. Key responsibilities include: Planning and delivering internal communications activity across multiple channels Creating high-quality content for digital and offline platforms Managing and developing the organisation's intranet (Workvivo) as a key communication tool Working closely with stakeholders across the business to source and share content Supporting corporate events and engagement initiatives Liaising with external agencies for design, print and digital content Maintaining a content calendar and keeping systems up to date About you Experience in a communications or marketing role Strong writing and content creation skills across different channels Confident using CMS platforms, digital tools and analytics Able to build strong relationships across a business and influence stakeholders Organised, proactive and comfortable managing multiple priorities A communications-related qualification or degree is preferred, alongside a commitment to ongoing professional development. Desirable Experience in internal communications or colleague engagement Background in housing or a similarly regulated sector This role would suit someone looking to develop their career in a collaborative organisation where you can make a genuine impact and contribute to meaningful work across the business. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.
Jun 10, 2026
Full time
Communications Officer Salary: 30,000 - 34,000 We're working with a large, well-established organisation in the North East that provides housing, property services and community investment to tens of thousands of customers across the region. With a strong social purpose and a focus on improving lives and places, they are known for delivering high-quality services while continuing to invest in their people, technology and communities. This is a great opportunity for someone who enjoys creating engaging content, working collaboratively across teams and using digital platforms to connect people and share key messages in a purpose-driven environment. The role You'll support the delivery of the internal communications strategy, helping to ensure colleagues stay informed, engaged and aligned. Key responsibilities include: Planning and delivering internal communications activity across multiple channels Creating high-quality content for digital and offline platforms Managing and developing the organisation's intranet (Workvivo) as a key communication tool Working closely with stakeholders across the business to source and share content Supporting corporate events and engagement initiatives Liaising with external agencies for design, print and digital content Maintaining a content calendar and keeping systems up to date About you Experience in a communications or marketing role Strong writing and content creation skills across different channels Confident using CMS platforms, digital tools and analytics Able to build strong relationships across a business and influence stakeholders Organised, proactive and comfortable managing multiple priorities A communications-related qualification or degree is preferred, alongside a commitment to ongoing professional development. Desirable Experience in internal communications or colleague engagement Background in housing or a similarly regulated sector This role would suit someone looking to develop their career in a collaborative organisation where you can make a genuine impact and contribute to meaningful work across the business. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit (url removed) and (url removed) for our privacy policy.
Assistant Director - Finance £99,174 per annum, 37 hours per week 18 months fixed term contract Cirencester/ /Coleford/Witney/ Agile Working We are looking for an exceptional finance professional who will lead our finance and shared service provision for multiple councils and stakeholders, playing a pivotal role in shaping our future at Publica in the run up to Local Government Reorganisation (LGR). You will bring extensive experience and be highly skilled in strategic and transactional finance, and shared service provision incorporating Council Tax, Business Rates and Benefits Administration across councils and third parties, which will complement the strong technical expertise already in place across the organisation, and will be committed to delivering high-quality, value-driven services that leverage the best of both public and commercial environments. You will work directly with senior leaders, elected members and Board-level stakeholders, providing strategic advice and guidance to ensure we have robust governance arrangements, drive innovation, improve performance and shape long-term strategy within a complex and evolving environment. As part of the senior leadership team, you'll be trusted to challenge thinking, bring fresh ideas and shape the future of the finance and shared service provision, as well as representing Publica, its services and operating model in the Local Government Reorganisation (LGR) programmes for both Gloucestershire and Oxfordshire. As we enter this period of significant change in the Public Sector, you will also need to be a leader who can bring people together, create clarity and inspire confidence during this period of transformation and opportunity. This is a rare opportunity to combine strategic influence with hands-on leadership in a role that offers both visibility and genuine career-defining experience. Some of the key areas of responsibility and projects include: Driving the continued evolution and improvement of our shared services across our partnership Leading finance systems modernisation, including ERP transformation and automation initiatives Preparing services and people for the potential impact of LGR, and representing Publica and its operating model in LGR programmes across Gloucestershire and Oxfordshire Improving service performance, efficiency and customer experience across finance and other transactional services Providing strategic advice and guidance to the Board, senior leaders, and Council Section 151 Officers Leading multidisciplinary teams across finance, revenues & benefits, treasury and transactional services Embedding a culture of innovation, continuous improvement and high performance This role offers a unique combination of strategic influence, operational leadership and transformational impact, providing an outstanding opportunity for an ambitious leader looking to shape the future of public sector services. About you We are looking for a credible, commercially minded and forward-thinking finance leader who can operate confidently within a complex environment and build strong relationships across a wide range of stakeholders. You will bring: A recognised professional accountancy qualification (CCAB/CIPFA or equivalent) Significant senior-level finance leadership experience, preferably in the public sector Experience operating at executive, board or committee level A strong track record of leading transformation, improvement and change programmes Excellent stakeholder management and influencing skills The ability to balance strategic leadership with operational delivery A collaborative and resilient leadership style Strong commercial awareness and a focus on outcomes and continuous improvement Special conditions: Ability to travel BPSS This post designated as politically restricted in accordance with the Local Government and Housing Act 1989. Politically restricted post holders are restricted from canvassing on behalf of a political party or for a person who is, or seeks to be, a candidate for election to a local authority, the House of Commons, or the European Parliament. For more information about this role please see the Job Description/Person Specification. What can we do for you: Agile working allowing a mix of home and office working JNC Chief Officer Terms and Conditions, which includes 33 days paid annual leave (pro rata if you are working part time) plus bank holidays Two volunteering days off a year for you to support a charity of your choice Health cash plan giving you cash back on health, dental and eye care Pension scheme with a good employer contribution of up to 7% of your earnings Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues Cycle to work scheme Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars Generous sickness cover above statutory entitlements Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury Life assurance, currently four times your annual salary To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It's important that we're a good fit for each other, so let us know what's important to you and why you want to work for Publica Group Ltd. Your application will not be considered if you have not provided a supporting statement, in addition to your CV. You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. Publica is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities. Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.
Jun 10, 2026
Full time
Assistant Director - Finance £99,174 per annum, 37 hours per week 18 months fixed term contract Cirencester/ /Coleford/Witney/ Agile Working We are looking for an exceptional finance professional who will lead our finance and shared service provision for multiple councils and stakeholders, playing a pivotal role in shaping our future at Publica in the run up to Local Government Reorganisation (LGR). You will bring extensive experience and be highly skilled in strategic and transactional finance, and shared service provision incorporating Council Tax, Business Rates and Benefits Administration across councils and third parties, which will complement the strong technical expertise already in place across the organisation, and will be committed to delivering high-quality, value-driven services that leverage the best of both public and commercial environments. You will work directly with senior leaders, elected members and Board-level stakeholders, providing strategic advice and guidance to ensure we have robust governance arrangements, drive innovation, improve performance and shape long-term strategy within a complex and evolving environment. As part of the senior leadership team, you'll be trusted to challenge thinking, bring fresh ideas and shape the future of the finance and shared service provision, as well as representing Publica, its services and operating model in the Local Government Reorganisation (LGR) programmes for both Gloucestershire and Oxfordshire. As we enter this period of significant change in the Public Sector, you will also need to be a leader who can bring people together, create clarity and inspire confidence during this period of transformation and opportunity. This is a rare opportunity to combine strategic influence with hands-on leadership in a role that offers both visibility and genuine career-defining experience. Some of the key areas of responsibility and projects include: Driving the continued evolution and improvement of our shared services across our partnership Leading finance systems modernisation, including ERP transformation and automation initiatives Preparing services and people for the potential impact of LGR, and representing Publica and its operating model in LGR programmes across Gloucestershire and Oxfordshire Improving service performance, efficiency and customer experience across finance and other transactional services Providing strategic advice and guidance to the Board, senior leaders, and Council Section 151 Officers Leading multidisciplinary teams across finance, revenues & benefits, treasury and transactional services Embedding a culture of innovation, continuous improvement and high performance This role offers a unique combination of strategic influence, operational leadership and transformational impact, providing an outstanding opportunity for an ambitious leader looking to shape the future of public sector services. About you We are looking for a credible, commercially minded and forward-thinking finance leader who can operate confidently within a complex environment and build strong relationships across a wide range of stakeholders. You will bring: A recognised professional accountancy qualification (CCAB/CIPFA or equivalent) Significant senior-level finance leadership experience, preferably in the public sector Experience operating at executive, board or committee level A strong track record of leading transformation, improvement and change programmes Excellent stakeholder management and influencing skills The ability to balance strategic leadership with operational delivery A collaborative and resilient leadership style Strong commercial awareness and a focus on outcomes and continuous improvement Special conditions: Ability to travel BPSS This post designated as politically restricted in accordance with the Local Government and Housing Act 1989. Politically restricted post holders are restricted from canvassing on behalf of a political party or for a person who is, or seeks to be, a candidate for election to a local authority, the House of Commons, or the European Parliament. For more information about this role please see the Job Description/Person Specification. What can we do for you: Agile working allowing a mix of home and office working JNC Chief Officer Terms and Conditions, which includes 33 days paid annual leave (pro rata if you are working part time) plus bank holidays Two volunteering days off a year for you to support a charity of your choice Health cash plan giving you cash back on health, dental and eye care Pension scheme with a good employer contribution of up to 7% of your earnings Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues Cycle to work scheme Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars Generous sickness cover above statutory entitlements Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury Life assurance, currently four times your annual salary To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It's important that we're a good fit for each other, so let us know what's important to you and why you want to work for Publica Group Ltd. Your application will not be considered if you have not provided a supporting statement, in addition to your CV. You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. Publica is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities. Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.
Income Collection Officer Location: Arlington, London NW1 Pay: 17 per hour Start Date: 6th July Full-time / Temporary (with potential to extend) The Role We are currently recruiting for an experienced Income Collection Officer to join a busy team, with a strong focus on arrears management and income recovery . This is a fast-paced role suited to someone confident in handling debt collection and negotiating sustainable repayment solutions. Key Responsibilities Proactively manage a caseload of rent accounts in arrears Contact tenants to collect outstanding debts via phone, email, and written communication Assess financial circumstances and agree realistic payment plans Monitor and review repayment arrangements to ensure compliance Take appropriate recovery action where agreements are not maintained Liaise with internal teams and external agencies where necessary Maintain accurate and up-to-date case records About You Proven experience in income collection / debt recovery is essential Strong background in managing arrears and negotiating payment plans Confident communicator with excellent negotiation skills Able to handle difficult conversations professionally and empathetically Highly organised with good attention to detail Experience within housing or local authority is desirable but not essential What's on Offer Competitive hourly rate of 17 per hour Immediate start (6th July) Opportunity to build experience within a reputable organisation Supportive team environment Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 10, 2026
Seasonal
Income Collection Officer Location: Arlington, London NW1 Pay: 17 per hour Start Date: 6th July Full-time / Temporary (with potential to extend) The Role We are currently recruiting for an experienced Income Collection Officer to join a busy team, with a strong focus on arrears management and income recovery . This is a fast-paced role suited to someone confident in handling debt collection and negotiating sustainable repayment solutions. Key Responsibilities Proactively manage a caseload of rent accounts in arrears Contact tenants to collect outstanding debts via phone, email, and written communication Assess financial circumstances and agree realistic payment plans Monitor and review repayment arrangements to ensure compliance Take appropriate recovery action where agreements are not maintained Liaise with internal teams and external agencies where necessary Maintain accurate and up-to-date case records About You Proven experience in income collection / debt recovery is essential Strong background in managing arrears and negotiating payment plans Confident communicator with excellent negotiation skills Able to handle difficult conversations professionally and empathetically Highly organised with good attention to detail Experience within housing or local authority is desirable but not essential What's on Offer Competitive hourly rate of 17 per hour Immediate start (6th July) Opportunity to build experience within a reputable organisation Supportive team environment Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Finance and Tenant Liaison Officer (Personal Finances) Location: Home Based with National Travel but also the requirement to attend an office if needed Salary: £46,000 per annum Hours Per Week: 35 Are You the Candidate We re Looking For? At Shaftesbury, we re looking for a Finance and Tenant Liaison Officer to join our passionate and purpose-driven team. If you re organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you. We re not just hiring skills we re looking for people who genuinely care. People who want to make a difference. People who believe, as we do, that everyone deserves the opportunity to live a full, independent, and flourishing life. Guided by our core values Open, Enabling, Inclusive and Courageous we are proud to deliver outstanding support across our adult care, children s services, and education settings. Every member of our team plays a vital role in helping the people we support thrive. About the Role The Finance and Tenant Liaison Officer will play a vital role in safeguarding the financial wellbeing of people supported by Shaftesbury. The postholder will provide robust financial oversight, assurance, and audit activity to ensure that personal finances are managed appropriately, transparently, and in line with Shaftesbury policies, legal requirements, and best practice. You ll be responsible for: Reviewing documentary evidence, auditing financial records, reconciling accounts and monitoring petty cash expenditure to ensure funds are used appropriately and in the best interest of the people we support. This role will involve travelling to Shaftesbury care service locations to undertake these tasks as well as home or office-based desktop audits. Liaise with tenants living in Shaftesbury s housing schemes, undertaking regular satisfaction surveys, periodic landlord checks and linking with colleagues in Shaftesbury to ensure housing is of a good standard. Provide clear and timely reports to managers, highlighting findings, risks and areas for improvement. This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services we provide. Why Join Shaftesbury? We know our people are our greatest asset, so we make sure you feel valued, supported, and rewarded: Recognition & Rewards Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond Professional Development Access to an excellent training and development programme Generous Annual Leave 25 days + bank holidays, rising to 28 days after 5 years Pension Scheme Helping you plan for the future Wellbeing Support Access to a comprehensive Employee Assistance Programme Why You? You ll bring: Evidence of continued professional and personal development Hold an accountancy qualification or strong experience of financial auditing Knowledge of housing legislation and how this impacts tenancy services Ability to provide constructive feedback and to develop SMART action plans Knowledge and understanding of GDPR and data protection Strong Excel and Work IT skills Experience of report writing Full UK driving licence and access to a vehicle that can be used for work purposes Join Us If you re ready to contribute to a caring, inclusive organisation where your work truly matters, we d love to hear from you. Be part of something bigger. Be part of Shaftesbury. Shaftesbury is the disability charity that s committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to our website to complete your application.
Jun 10, 2026
Full time
Finance and Tenant Liaison Officer (Personal Finances) Location: Home Based with National Travel but also the requirement to attend an office if needed Salary: £46,000 per annum Hours Per Week: 35 Are You the Candidate We re Looking For? At Shaftesbury, we re looking for a Finance and Tenant Liaison Officer to join our passionate and purpose-driven team. If you re organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you. We re not just hiring skills we re looking for people who genuinely care. People who want to make a difference. People who believe, as we do, that everyone deserves the opportunity to live a full, independent, and flourishing life. Guided by our core values Open, Enabling, Inclusive and Courageous we are proud to deliver outstanding support across our adult care, children s services, and education settings. Every member of our team plays a vital role in helping the people we support thrive. About the Role The Finance and Tenant Liaison Officer will play a vital role in safeguarding the financial wellbeing of people supported by Shaftesbury. The postholder will provide robust financial oversight, assurance, and audit activity to ensure that personal finances are managed appropriately, transparently, and in line with Shaftesbury policies, legal requirements, and best practice. You ll be responsible for: Reviewing documentary evidence, auditing financial records, reconciling accounts and monitoring petty cash expenditure to ensure funds are used appropriately and in the best interest of the people we support. This role will involve travelling to Shaftesbury care service locations to undertake these tasks as well as home or office-based desktop audits. Liaise with tenants living in Shaftesbury s housing schemes, undertaking regular satisfaction surveys, periodic landlord checks and linking with colleagues in Shaftesbury to ensure housing is of a good standard. Provide clear and timely reports to managers, highlighting findings, risks and areas for improvement. This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services we provide. Why Join Shaftesbury? We know our people are our greatest asset, so we make sure you feel valued, supported, and rewarded: Recognition & Rewards Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond Professional Development Access to an excellent training and development programme Generous Annual Leave 25 days + bank holidays, rising to 28 days after 5 years Pension Scheme Helping you plan for the future Wellbeing Support Access to a comprehensive Employee Assistance Programme Why You? You ll bring: Evidence of continued professional and personal development Hold an accountancy qualification or strong experience of financial auditing Knowledge of housing legislation and how this impacts tenancy services Ability to provide constructive feedback and to develop SMART action plans Knowledge and understanding of GDPR and data protection Strong Excel and Work IT skills Experience of report writing Full UK driving licence and access to a vehicle that can be used for work purposes Join Us If you re ready to contribute to a caring, inclusive organisation where your work truly matters, we d love to hear from you. Be part of something bigger. Be part of Shaftesbury. Shaftesbury is the disability charity that s committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to our website to complete your application.
We are currently looking for an experienced Private Housing Standards Officer to join a busy Private Sector Housing service. This Private Housing Standards Officer role will focus on improving housing conditions through inspections, enforcement, HMO regulation and housing standards interventions across the private rented sector. The successful candidate will investigate housing condition complaints, undertake HHSRS inspections and take enforcement action where required. This Private Housing Standards Officer position would suit someone with previous experience within private sector housing, housing enforcement or environmental health services. The Role - Investigating complaints relating to poor housing conditions and disrepair. - Carrying out HHSRS inspections and property assessments. - Investigating HMO complaints and monitoring licensing compliance. - Taking informal and formal enforcement action to improve housing standards. - Serving statutory notices and preparing legal case files. - Supporting mandatory, additional and selective licensing schemes. - Investigating empty homes and supporting initiatives to bring properties back into use. - Supporting compliance with Minimum Energy Efficiency Standards (MEES). - Maintaining accurate case records using Uniform and other systems. - Attending courts, tribunals and legal proceedings where required. Key Requirements - Previous experience working as a Private Housing Standards Officer, Private Sector Housing Officer, Housing Enforcement Officer or Environmental Health Officer. - Experience carrying out HHSRS inspections and assessments. - Knowledge of the Housing Act 2004 and private sector housing legislation. - Experience investigating housing condition complaints and HMO cases. - Experience taking enforcement action and preparing legal case files. - Experience working with licensing schemes and housing standards enforcement. What You Need to Do Now If you are interested in this Private Housing Standards Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Private Housing Standards Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Private Housing Standards Officers, Private Sector Housing Officers, Housing Enforcement Officers and Environmental Health roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from private sector housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jun 10, 2026
Contractor
We are currently looking for an experienced Private Housing Standards Officer to join a busy Private Sector Housing service. This Private Housing Standards Officer role will focus on improving housing conditions through inspections, enforcement, HMO regulation and housing standards interventions across the private rented sector. The successful candidate will investigate housing condition complaints, undertake HHSRS inspections and take enforcement action where required. This Private Housing Standards Officer position would suit someone with previous experience within private sector housing, housing enforcement or environmental health services. The Role - Investigating complaints relating to poor housing conditions and disrepair. - Carrying out HHSRS inspections and property assessments. - Investigating HMO complaints and monitoring licensing compliance. - Taking informal and formal enforcement action to improve housing standards. - Serving statutory notices and preparing legal case files. - Supporting mandatory, additional and selective licensing schemes. - Investigating empty homes and supporting initiatives to bring properties back into use. - Supporting compliance with Minimum Energy Efficiency Standards (MEES). - Maintaining accurate case records using Uniform and other systems. - Attending courts, tribunals and legal proceedings where required. Key Requirements - Previous experience working as a Private Housing Standards Officer, Private Sector Housing Officer, Housing Enforcement Officer or Environmental Health Officer. - Experience carrying out HHSRS inspections and assessments. - Knowledge of the Housing Act 2004 and private sector housing legislation. - Experience investigating housing condition complaints and HMO cases. - Experience taking enforcement action and preparing legal case files. - Experience working with licensing schemes and housing standards enforcement. What You Need to Do Now If you are interested in this Private Housing Standards Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Private Housing Standards Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Private Housing Standards Officers, Private Sector Housing Officers, Housing Enforcement Officers and Environmental Health roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from private sector housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Vivid's client in the East Midlands is currently looking for an experienced Housing Triage Officer for a minimum of 6 months with the option to be extended for a further 6 months depending on experience. - Housing Triage Officer - East Midlands - 6 months - 20 - 25 per hour - Start ASAP The Housing Triage Officer will assess complex housing applications in line with the Housing Act legislation. Ideal candidates will demonstrate the following: Knowledge of the relevant legislation relating to homelessness and housing need, with particular knowledge of the Housing Act 1996 part VII and the Homeless Reduction Act 2017. Understanding the Allocations Policy Working experience in the assessment of more complex homeless applications for persons who present themselves Demonstrable experience of making recommendations and decisions under the relevant housing legislation. Able to work in a fast paced environment
Jun 10, 2026
Contractor
Vivid's client in the East Midlands is currently looking for an experienced Housing Triage Officer for a minimum of 6 months with the option to be extended for a further 6 months depending on experience. - Housing Triage Officer - East Midlands - 6 months - 20 - 25 per hour - Start ASAP The Housing Triage Officer will assess complex housing applications in line with the Housing Act legislation. Ideal candidates will demonstrate the following: Knowledge of the relevant legislation relating to homelessness and housing need, with particular knowledge of the Housing Act 1996 part VII and the Homeless Reduction Act 2017. Understanding the Allocations Policy Working experience in the assessment of more complex homeless applications for persons who present themselves Demonstrable experience of making recommendations and decisions under the relevant housing legislation. Able to work in a fast paced environment
