Our client, a leading e-commerce logistics business based in the London Heathrow area, is looking for a permanent Quality Manager to join their expanding Quality and Network Operations team. This is a high-impact leadership role where you will take ownership of service performance across the end-to-end parcel journey, driving continuous improvement, visibility, and operational excellence across the business. Alongside day-to-day quality management, you will lead and develop a team of up to 7 Quality professionals, acting as a key escalation point and performance driver. This is a remote role. Hours: Monday - Friday, 09:00 - 17:30 (with occasional weekend on-call requirement) Duties and Responsibilities of the Quality Manager: Analyse end-to-end performance across the full parcel journey, identifying trends, risks, and areas for improvement at each stage. Own and manage business-wide performance communications, ensuring service impacts are clearly understood, regularly updated, and resolved in a timely manner. Develop and implement innovative quality management approaches to improve service visibility, efficiency, and overall performance. Lead effective cross-departmental collaboration to implement process improvements and drive sustained service enhancements. Act as the primary escalation point for the Quality team, supporting team members with complex issues and day-to-day challenges. Conduct monthly 1:1s, providing coaching, mentoring, and development support aligned to both personal and company goals. Prioritise, plan, and manage the team's weekly workload, including oversight of the shared inbox and ensuring SLA adherence. Manage annual leave and overtime planning to ensure appropriate coverage is maintained at all times. The successful Quality Manager candidate will bring: Strong knowledge of cross-border logistics solutions, with at least three years' experience managing one or more elements of the supply chain. A detailed understanding of end-to-end cross-border e-commerce operations, from retailer collection through transport modes to final-mile delivery. Proven ability to analyse performance data, identify root causes, and take ownership of issues through to resolution. Experience leading, coaching, and motivating a large and diverse team to achieve high performance. A proactive, solutions-driven mindset with a strong focus on quality, accuracy, and continuous improvement. The ability to adapt quickly in a fast-paced environment, reprioritising effectively and bringing others along with change. Excellent communication and stakeholder management skills, with confidence presenting insights and driving improvements internally and externally. A hands-on, initiative-taking approach with a willingness to get involved and think creatively to improve outcomes. If this Quality Manager opportunity sounds of interest, please apply online now.
Jun 10, 2026
Full time
Our client, a leading e-commerce logistics business based in the London Heathrow area, is looking for a permanent Quality Manager to join their expanding Quality and Network Operations team. This is a high-impact leadership role where you will take ownership of service performance across the end-to-end parcel journey, driving continuous improvement, visibility, and operational excellence across the business. Alongside day-to-day quality management, you will lead and develop a team of up to 7 Quality professionals, acting as a key escalation point and performance driver. This is a remote role. Hours: Monday - Friday, 09:00 - 17:30 (with occasional weekend on-call requirement) Duties and Responsibilities of the Quality Manager: Analyse end-to-end performance across the full parcel journey, identifying trends, risks, and areas for improvement at each stage. Own and manage business-wide performance communications, ensuring service impacts are clearly understood, regularly updated, and resolved in a timely manner. Develop and implement innovative quality management approaches to improve service visibility, efficiency, and overall performance. Lead effective cross-departmental collaboration to implement process improvements and drive sustained service enhancements. Act as the primary escalation point for the Quality team, supporting team members with complex issues and day-to-day challenges. Conduct monthly 1:1s, providing coaching, mentoring, and development support aligned to both personal and company goals. Prioritise, plan, and manage the team's weekly workload, including oversight of the shared inbox and ensuring SLA adherence. Manage annual leave and overtime planning to ensure appropriate coverage is maintained at all times. The successful Quality Manager candidate will bring: Strong knowledge of cross-border logistics solutions, with at least three years' experience managing one or more elements of the supply chain. A detailed understanding of end-to-end cross-border e-commerce operations, from retailer collection through transport modes to final-mile delivery. Proven ability to analyse performance data, identify root causes, and take ownership of issues through to resolution. Experience leading, coaching, and motivating a large and diverse team to achieve high performance. A proactive, solutions-driven mindset with a strong focus on quality, accuracy, and continuous improvement. The ability to adapt quickly in a fast-paced environment, reprioritising effectively and bringing others along with change. Excellent communication and stakeholder management skills, with confidence presenting insights and driving improvements internally and externally. A hands-on, initiative-taking approach with a willingness to get involved and think creatively to improve outcomes. If this Quality Manager opportunity sounds of interest, please apply online now.
Business Development Manager within the Parcel market for a logistics company that work within a wide range of companies who ship parcels around the UK and further a field. This business development manager will be field-based and occasionally in the office as well, this is mainly a field/home based role. This role is covering the Leeds areas, you will need to be able to meet clients around this area. Business Development Manager salary £50k basic plus car allowance plus a brilliant bonus structure that increases the % as the billing goes up, OTE with bonus is £70k-80k. The role As a business development manager within the parcel market, you will be sourcing clients and work on repeat business. The fee structure is brilliant as the % increases when you hit milestone billing amounts for the year. This role includes all the standard field based Business Development Manager duties. Experience We are looking for a business development managager with a logistics background within sales, you will be strong at door opening and closing. This is a field based role, you will need to drive to meet clients. business development manager £45-50k basic + car allowance + bonus (ote around 60-70k+) west yorkshire Logistics company focused on parcel market Apply Today: For over 15 years, HtE Recruitment Logistics division has been trusted by professionals across the UK to find their next role. Our Logistics Recruitment team also offers a variety of positions nationwide. If you're considering a move, get in touch with HtE Recruitment today. By applying, we ll save your contact details to discuss this role. For full details on how we handle your data, see our GDPR privacy policy on our website or in our email. HtE Recruitment acts as a Recruitment Agency for permanent roles only.
Jun 05, 2026
Full time
Business Development Manager within the Parcel market for a logistics company that work within a wide range of companies who ship parcels around the UK and further a field. This business development manager will be field-based and occasionally in the office as well, this is mainly a field/home based role. This role is covering the Leeds areas, you will need to be able to meet clients around this area. Business Development Manager salary £50k basic plus car allowance plus a brilliant bonus structure that increases the % as the billing goes up, OTE with bonus is £70k-80k. The role As a business development manager within the parcel market, you will be sourcing clients and work on repeat business. The fee structure is brilliant as the % increases when you hit milestone billing amounts for the year. This role includes all the standard field based Business Development Manager duties. Experience We are looking for a business development managager with a logistics background within sales, you will be strong at door opening and closing. This is a field based role, you will need to drive to meet clients. business development manager £45-50k basic + car allowance + bonus (ote around 60-70k+) west yorkshire Logistics company focused on parcel market Apply Today: For over 15 years, HtE Recruitment Logistics division has been trusted by professionals across the UK to find their next role. Our Logistics Recruitment team also offers a variety of positions nationwide. If you're considering a move, get in touch with HtE Recruitment today. By applying, we ll save your contact details to discuss this role. For full details on how we handle your data, see our GDPR privacy policy on our website or in our email. HtE Recruitment acts as a Recruitment Agency for permanent roles only.
HR & Office Manager - UK & Ireland Contract Type: Permanent Hours: 20 hours per week Location: Brentford / Home Hybrid Reporting Line: Country Director UK Salary 37,000 (pro rata 19,721 for 20 hours a week) An exciting opportunity for an experienced CIPD qualified HR & Office Manager to work part time (20 hours a week across 4-5 days) for a well-known global brand. This is a pivotal role in connecting business objectives with people-focused initiatives across their UK and Ireland offices. Responsible for driving HR best practices that support employee development, engagement, and performance, enabling our people to thrive and contribute to the successful delivery of the business strategy. As the primary point of contact for leaders, managers, and employees, you will provide guidance and support across the full employee lifecycle, including people management, career development, employee relations, and HR processes with the support of Global HR stakeholders. The Office management aspect of the role is integral to ensuring the efficient day-to-day operation of the UK office, supporting broader administrative functions including office and facilities management, landlord liaison, and ensuring Health and Safety and insurance compliance. This is a hands-on position suited to a proactive and highly organised individual with excellent communication skills, the ability to work independently and as part of a team, with strong attention to detail. HR Responsibilities: Providing full generalist HR support across the UK and Ireland offices Supporting recruitment activity, from sourcing through to onboarding Conduct office inductions for new UK employees, including health & safety and fire procedure briefings Manage HR processes, including payroll, holiday tracking, pensions in partnership with partners such as Moorepay Keeping up-to-date in changes in UK employment law and best practices Support our people competence development needs Support and coach managers on people-related matters Work closely with teams across the business to drive a positive culture Develop employee wellbeing, healthcare and safety practices, as well as the wellness program Lead our local compensation and benefits benchmarking and development Handle and develop people reporting as agreed within responsibility area Monitor and coordinate long service awards and milestone birthdays in line with company standards Maintain and update HR systems with salary adjustments, bonuses, training records, and employee detail changes Manage the leaver process, including removal from policies (pension, death in service, health insurance, payroll) and system access Support the coordination and administration of team training activities Organise team social events and employee engagement activities Office Administration - UK Office: Manage office supplies, stationery, first aid stock, office consumables, and staff samples Coordinate IT services, company insurance policies acting as the main point of contact for brokers and renewal discussions Arrange office maintenance, compliance reviews, and health & safety checks Liaise with the building management team, oversee cleaning contractor arrangements Support the maintenance and administration of travel company agreements Processing all office post, parcels and deliveries Key Competencies & Skills: Experience - at least 5 years' experience in a similar HR generalist role in an international and multicultural environment, with in-depth knowledge of employee relations, end-to-end HR processes and best practices CIPD qualified Confident communicator, able to build strong relationships across all levels Proactive, organised and able to manage a varied workload A team player who enjoys being visible and hands-on within the business Understanding of how HR laws and regulations guide us, and ability to ensure that we remain up-to-date and compliant in such matters together with our internal and external stakeholders Strong problem solving skills and ability to address HR challenges with practical solutions Ability to work independently with a pragmatic and people-centered approach Please apply, get in touch to hear more! EXEHP
Jun 05, 2026
Full time
HR & Office Manager - UK & Ireland Contract Type: Permanent Hours: 20 hours per week Location: Brentford / Home Hybrid Reporting Line: Country Director UK Salary 37,000 (pro rata 19,721 for 20 hours a week) An exciting opportunity for an experienced CIPD qualified HR & Office Manager to work part time (20 hours a week across 4-5 days) for a well-known global brand. This is a pivotal role in connecting business objectives with people-focused initiatives across their UK and Ireland offices. Responsible for driving HR best practices that support employee development, engagement, and performance, enabling our people to thrive and contribute to the successful delivery of the business strategy. As the primary point of contact for leaders, managers, and employees, you will provide guidance and support across the full employee lifecycle, including people management, career development, employee relations, and HR processes with the support of Global HR stakeholders. The Office management aspect of the role is integral to ensuring the efficient day-to-day operation of the UK office, supporting broader administrative functions including office and facilities management, landlord liaison, and ensuring Health and Safety and insurance compliance. This is a hands-on position suited to a proactive and highly organised individual with excellent communication skills, the ability to work independently and as part of a team, with strong attention to detail. HR Responsibilities: Providing full generalist HR support across the UK and Ireland offices Supporting recruitment activity, from sourcing through to onboarding Conduct office inductions for new UK employees, including health & safety and fire procedure briefings Manage HR processes, including payroll, holiday tracking, pensions in partnership with partners such as Moorepay Keeping up-to-date in changes in UK employment law and best practices Support our people competence development needs Support and coach managers on people-related matters Work closely with teams across the business to drive a positive culture Develop employee wellbeing, healthcare and safety practices, as well as the wellness program Lead our local compensation and benefits benchmarking and development Handle and develop people reporting as agreed within responsibility area Monitor and coordinate long service awards and milestone birthdays in line with company standards Maintain and update HR systems with salary adjustments, bonuses, training records, and employee detail changes Manage the leaver process, including removal from policies (pension, death in service, health insurance, payroll) and system access Support the coordination and administration of team training activities Organise team social events and employee engagement activities Office Administration - UK Office: Manage office supplies, stationery, first aid stock, office consumables, and staff samples Coordinate IT services, company insurance policies acting as the main point of contact for brokers and renewal discussions Arrange office maintenance, compliance reviews, and health & safety checks Liaise with the building management team, oversee cleaning contractor arrangements Support the maintenance and administration of travel company agreements Processing all office post, parcels and deliveries Key Competencies & Skills: Experience - at least 5 years' experience in a similar HR generalist role in an international and multicultural environment, with in-depth knowledge of employee relations, end-to-end HR processes and best practices CIPD qualified Confident communicator, able to build strong relationships across all levels Proactive, organised and able to manage a varied workload A team player who enjoys being visible and hands-on within the business Understanding of how HR laws and regulations guide us, and ability to ensure that we remain up-to-date and compliant in such matters together with our internal and external stakeholders Strong problem solving skills and ability to address HR challenges with practical solutions Ability to work independently with a pragmatic and people-centered approach Please apply, get in touch to hear more! EXEHP
Business Development Manager - Cross Border Solutions - Scotland - Up to £55,000 About the Company Our client is on the lookout for an experienced Business Development Manager who has experience in selling Cross Border Ecommerce Packet and Parcel solutions. They are a major player in the UK and International Distribution Market with an exceptional reputation within the industry click apply for full job details
Oct 02, 2025
Full time
Business Development Manager - Cross Border Solutions - Scotland - Up to £55,000 About the Company Our client is on the lookout for an experienced Business Development Manager who has experience in selling Cross Border Ecommerce Packet and Parcel solutions. They are a major player in the UK and International Distribution Market with an exceptional reputation within the industry click apply for full job details
