3 jobs found

Event Co-Ordinator - Aston Clinton We are currently recruiting for a new permanent role within an events fulfilment team for a national and award-winning ecommerce business in Aston Clinton. The successful candidate will join the team as an Events Coordinator joining a busy and close-knit team that supports the coordination and delivery of events and client orders across the UK. In this position, no two days will look the same. Some days you'll be fully desk-based handling client orders, coordinating deliveries and updating systems, whereas on other days you may find yourself supporting operational teams or helping manage last-minute changes to ensure everything runs to plan. Because of this, we're looking for someone who has strong administration and coordination experience, excellent communication skills and someone who enjoys working in a fast-paced environment where priorities can shift quickly. In this role, you'd be working Monday to Friday, 9am to 5pm, with a hybrid split of 4 days in the office and 1 day working from home following probation. The role is paying upto 28,000 depending on experience, with the opportunity to grow longer term within a successful and expanding business. Duties Include: Handling day-to-day orders via the online ordering system Managing client calls and emails in a professional and timely manner Coordinating deliveries, collections, drivers and external crews where required Planning driver routes and job costings on a daily basis Maintaining and updating internal systems for stock control, equipment locations and inventory tracking Supporting with event coordination and ensuring all logistics are delivered smoothly Producing H&S reports, Risk Assessments and Method Statements Completing customer stock reports where required Ensuring all costs and reporting are completed accurately for the finance team within deadlines Supporting with general administration and wider business projects when needed Liaising closely with warehouse teams to ensure orders and events are fulfilled correctly Coordinating with suppliers, drivers and external contractors Candidate requirements: Due to the location of the offices, you'll need to be able to commute to Aston Clinton daily Previous administration or coordination experience is essential Any experience within events, logistics, scheduling or operations would be a huge bonus Strong customer service and communication skills are a must Someone highly organised who enjoys multitasking and problem solving A can-do attitude and willingness to get involved across different areas of the business Good IT skills including Microsoft Office, particularly Excel Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

We are looking for an organized and proactive Helpdesk Coordinator to join our clients team. In this role, you will be the main point of contact for a portfolio of customer accounts. Working alongside our Helpdesk Supervisor, you will handle daily administrative tasks, track inventory, and ensure our service contracts run smoothly. Key Responsibilities Customer Support: Manage a dedicated portfolio of client accounts and deliver excellent customer service. Daily Operations: Complete daily tasks and administrative duties to meet team goals and KPIs. Inventory Tracking: Monitor stock and inventory levels according to contract requirements. Compliance & Quality: Follow standard processes to keep our operations organized, compliant, and efficient. Problem Solving: Assist with handling customer complaints and identifying ways to improve our processes. What We Are Looking For Previous experience in a helpdesk, customer service, or admin role. Strong communication skills and a professional phone/email manner. Excellent time-management skills to handle a busy 08:30 to 17:00 shift. A reliable team player who enjoys problem-solving.

Helpdesk Co-ordinator Edinburgh City Centre 12.90ph Part Time - 25 hours a week The Facilities Maintenance team for a landmark building in Edinburgh's City Centre are currently recruiting for a part time Helpdesk Co-ordinator to join their team. We are looking for a candidate with previous experience to manage the delivery of jobs allocated to the engineers. This position is a 25 hour contract with working hours being Monday to Friday on a shift pattern of 8am - 1pm and 1pm - 6pm. Main Duties: To schedule all reactive and planned works to appropriate resource, paying attention to expertise and response targets. To accurately record all job related information on the appropriate IT systems. To ensure that the engineer days are optimised to drive maximum productivity from the team. Ensure all jobs marked as incomplete by engineers are followed up and reallocated as appropriate. Arrange third party attendance where required, raising appropriate Purchase Orders and Work. Requests and obtaining required completion information. Ensure all jobs are completed within the required response times. Deal with communications in a professional and prompt manner. Ensure non productive time is accounted for on system. Escalate issues with specific jobs, the customer or engineers promptly. Ensure full audit trails are maintained and evidenced where required. Follow Group and company policies and procedures, at all times. Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery, or risk to health and safety, or the environment. Use all work equipment and personal PPE properly and in accordance with training received. Report any issues or training needs to your Line manager. What we are looking for Have experience working within a service delivery or contact centre. Possess strong IT skills. Demonstrate a high level of communication skills with the ability to provide detailed information and advice in a clear and positive manner. If available please apply with your CV today. Thanks RG Setsquare is acting as an Employment Agency in relation to this vacancy.