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Customer Service and Sales Advisor Birkenhead (relocating to Bromborough later this year) Full-Time £28,550 per annum About Us Simple Lighting is one of the UK s leading online LED lighting retailers. Since 2009 we ve supplied over 1,000 premium LED products to homeowners, Electricians, contractors and commercial clients across the country, and we ve earned more than 13,000 five-star reviews along the way. We re a close-knit, fast-moving team on Merseyside, and we re growing. This is a real chance to join a business where what you do genuinely shows. The Role You ll be the first point of contact for our customers, helping with everything from a single LED bulb to a full commercial lighting project. You ll handle inbound calls and emails, guide people to the right products, and make sure every conversation leaves a good impression. It s varied work. One call you re helping a homeowner pick the right downlight, the next you re talking a contractor through a 200-fitting commercial order. You don t need lighting knowledge to start. Full training is provided and we ll back your development the whole way. What you ll be doing: Being the friendly, knowledgeable first point of contact by phone and email, helping customers with products, orders, deliveries and returns. Helping customers find the right lighting for their project and turning enquiries into orders by understanding what they actually need. Building genuine product expertise across our range (with full training) so you can answer questions with confidence. Handling practical technical questions such as compatibility, wattage, colour temperature and beam angles, and passing the trickier ones to the right person. Spotting where a complementary product would genuinely help a customer and making outbound calls to existing and prospective customers where there s a real fit. Keeping our e-commerce and CRM systems (Magento 2) accurate and up to date. Working with the warehouse team to track orders and sort out fulfilment, returns and warranty issues fairly and quickly. Lending a hand to the wider office team when things get busy. About You You enjoy helping people and take pride in doing things properly. You don t need to be an Electrician, but you are curious, reliable and a strong communicator. Essential: Previous experience in customer service, sales or retail. Clear, friendly and professional communication, written and verbal. Confident with computers and quick to learn new systems. Strong attention to detail and able to juggle several enquiries at once. A real interest in finding the right solution for the customer, not just making a sale. Reliable and consistent, the kind of person a team can count on. Desirable: Experience in lighting, electrical, construction or home improvement. Familiarity with e-commerce or order management systems (Magento, Shopify or similar). Experience in a B2B or trade-facing role. A background in technical product support or specification queries. What you ll get: £28,550 a year, paid monthly. Structured pay progression, with clear routes to increase your earnings through skills, training and performance. Generous staff discount across our full LED lighting range. Free on-site parking. Full product and systems training from day one. No lighting knowledge needed to start. Genuine career progression as the business grows. A modern, well-equipped workplace, currently in Birkenhead and moving to Bromborough later this year (a short move within the area). A supportive team where you re valued, not just a number. How to Apply Send us your CV. We review applications as they come in, so please don t wait. We re an equal opportunities employer and welcome applications from all backgrounds.

Customer Service Advisor £22,000 - £28,000 OTE - depending on experience At Fonehouse we like to connect customers with things they love, through a seamless personal experience. We achieve this through our dedicated contact centre teams and currently have some exciting opportunities for the right people to join us. If you love working with a team, providing great experience to customers and like to help people get the best and latest tech, then this may be the opportunity for you. We work with large network providers to bring great mobile phone deals to our customers. We have a base of million customers with our online business equating to over 70% of our sales. These roles within our contact centre will be supporting the success of this business by being the first point of contact for our valuable customers get to speak to. If you think you have what it takes to be a member of our team, then please apply, so we can start a conversation with you about how we could work together. Main duties Providing exceptional customer service to new and existing customers, via communication channels (live chat, telephone and email). Will be able to work under their own initiative and alongside fellow team colleagues. Able to achieve realistic key performance indicators and targets. You will be highly motivated to provide solutions on a first-time resolution basis. The ideal candidate will have experience of working within a customer service industry. The ideal candidate will have Great knowledge of Microsoft Office 365 products. Excellent communication skills both verbal and written to deal with calls, live chat and email. Experience of working within a customer service environment. The ability to work in a fast-paced industry. Want to work somewhere where you are valued as a team member. In return we offer: Competitive salary Individual monthly bonus based on performance Opportunity for career progression 22 days holiday plus bank holidays Pension scheme Social activities Free parking Schedule Permanent Contract 7.5-hour shift Occasional weekend working If you think you have what it takes to be a member of our Customer Service team, then please apply now.

Customer Service Advisor Salary : £12.71 per hour Location - St Asaph, Denbighshire, Mon Fri, 09 30 (40 hrs) Are you a friendly, confident communicator looking for a great customer focused position. We re recruiting for a large customer service company a well-established, growing business with a strong reputation for outstanding customer service which you can be a part of. THE ROLE You ll be the friendly voice helping customers across the UK get the most from their lawn care treatments. You ll handle inbound calls and emails, provide expert advice, reschedule appointments, upsell where suitable, and ensure every customer has a great experience. Delivering excellent customer service by phone and email Advising on the company s products (training given) and recommending solutions Rescheduling appointments and managing customer expectations Building rapport and turning around any concerns Working closely with the operations team YOU Excellent communication skills (verbal & written) A positive, proactive attitude Strong customer service experience Ability to work well in a target-driven team Basic IT skills (Word, Excel, Outlook) Previous contact centre experience is a bonus but not essential full training will be provided. DETAILS £12.71 per hour On-site parking Ongoing training and development Potential for a temporary to permanent role for the right candidates Location: Denbigh, Trefnant, Bodelwyddan, Bodfari, Rhuddlan This is a fantastic opportunity to join a stable, growing company that genuinely values its people. Work Location: In person

Customer Service - Finance Location: HX6 Start date: ASAP Job Type: 6 month FTC Salary: 27,000 Hours of work: 08:30 - 17:00 About the Company We are a well-established and growing organisation operating within a service-led environment, supporting customers across a range of operational and infrastructure solutions. We pride ourselves on delivering excellent customer experiences and creating a supportive, collaborative workplace where employees can develop and succeed. About the Role We are looking for a proactive and detail-focused Financial Query Coordinator to join our Customer Service Management team. This role is ideal for someone who enjoys problem-solving, takes ownership of issues, and thrives in a fast-paced customer-focused environment. You will be responsible for managing customer and internal financial queries from initial investigation through to resolution, ensuring all issues are handled accurately, professionally, and efficiently. Working closely with departments across the business, you will play a key role in improving customer experience, reducing disputes, and supporting timely payments. Key Responsibilities Managing financial and invoice-related queries via phone, email, and shared inboxes Investigating and resolving queries relating to contracts, pricing, billing, purchase orders, and service delivery Taking full ownership of cases from receipt through to resolution Liaising with internal departments including Finance, Sales, Operations, and Service teams to gather information and resolve issues Processing credit requests accurately and ensuring supporting information is complete Maintaining clear and accurate case records on internal systems and CRM platforms Monitoring open queries and ensuring agreed response and resolution times are achieved Providing clear explanations to customers regarding invoices, charges, and financial processes Identifying recurring issues and supporting continuous improvement initiatives Delivering excellent customer service while maintaining professionalism and empathy in sensitive conversations What We're Looking For Previous experience within customer service, query resolution, credit control, or dispute handling Excellent communication skills, both written and verbal Strong organisational skills with the ability to prioritise workload effectively A calm, professional, and analytical approach to problem-solving Ability to work under pressure and manage multiple tasks simultaneously High attention to detail and accuracy Strong IT skills including Microsoft Office packages such as Excel, Word, and Outlook Experience using CRM or case management systems would be advantageous A proactive attitude with a willingness to learn and develop What's on Offer Permanent hybrid role within a growing and forward-thinking organisation Supportive and collaborative team culture Opportunities for career development and progression Competitive salary and benefits package The chance to make a real impact within a customer-focused environment If you are a motivated individual who enjoys resolving complex queries and delivering excellent customer service, we would love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

What you'll be doing Are you a curious and service-focused professional looking to make a real impact at the heart of UK Parliament? The House of Commons is seeking a Research Librarian to join the Research and Information team, where you'll play a vital role in supporting MPs and their staff by ensuring they have access to accurate, reliable and timely information.Working within the Research Information Service (RIS), you will partner closely with research teams across the House of Commons Library and the Parliamentary Office of Science and Technology (POST), helping them to navigate a wide range of information resources and tools. You'll develop expert knowledge in specialist information sources, provide tailored training and 1:1 support, and contribute to delivering high-quality enquiry and research services. Your work will directly support the production of briefings, publications and analysis that inform parliamentary debate and decision-making.This is a varied and outward-facing role where you'll build strong relationships with stakeholders, advocate for user needs, and stay at the forefront of developments in the information and library sector. You'll also contribute to outreach, training and engagement activities, helping to promote the work of the Library and ensure that information services continue to evolve to meet the needs of a modern, dynamic Parliament.This role is offered on a hybrid working basis, with an expectation of you spending 40% of your time in the office. Find out more about working at the House of Commons. Why Join us? In addition to your salary, we offer an attractive range of benefits including but not limited to: Generous annual leave starting at 30 days and increasing to 35 after one full working year. Enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27% Flexible working options that help you find a balance including enhanced maternity, paternity, shared parental and adoption leave, caring leave and alternative working patterns. What we're looking for. You meet the key information needs of your customers by showing an aptitude for enquiry work using a range of information resources and tools, including the ability to find, evaluate and explain information verbally and in writing.You work with stakeholders at all levels to provide an effective liaison service, understanding the needs of your users and manage their expectations, whilst upholding the values of equality, diversity and inclusion.You deliver services through your excellent organisational and planning skills with the ability to translate agreed aims into practical objectives. You can devise innovative ways of delivering better services and see ideas through to delivery using your own initiative to implement change within a team or service.You liaise with others using your excellent communication and interpersonal skills, demonstrating a proven ability to communicate complex issues to non-specialists and different audiences using a variety of methods. You have the ability to provide training and support to colleagues, with a consideration for the needs of a diverse range of users.Next Steps and Additional Information CV & Criteria Responses - If you would like to apply for this role, please submit an anonymised CV and provide statements on how you meet to Criteria 1-4 in the job description. More information on the role and the full criteria can be found in the Job Description. More information on the application process, can be found in the Application Support Pack. If you are shortlisted for interview, the interview questions will be shared with you in advance. As part of the interview stage we will ask you to complete a short task followed by a brief presentation on your findings and approach. This will be in relation to Criteria 1 (Knowledge and Experience).If you need guidance on creating a CV, please visit our website for helpful resources.Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances. Information Sessions As part of the process, we will be running virtual information sessions on MS Teams for you to find out more about this role.These sessions will be on:Friday 12 June, 1-2pmTuesday 16 June, 1-2pmTo register to attend, please book your slot via Eventbrite here. If you are an internal staff member, please email Georgia Pearse (Recruitment Advisor) to receive the Teams invite.

This role is based in our Birmingham Central dealership: 100 Small Heath Hwy, Birmingham B10 0BT Manufacturer owned dealership opportunity. Competitive commission structure. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and commission structure. Additional Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Single Private Medical Insurance Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Role Overview: An exciting new opportunity has come up here at Birmingham Central. This is a great opportunity for you to become a key member of our Dealership team. As a New Car Sales Manager you will collaborate with colleagues in seeking and connecting with new and existing customers and markets. In this role you will also: Plan, monitor, and maintain all relevant budgetary controls. Manage departmental deadlines and ensure high levels of customer satisfaction. Recruit, select, and onboard new talent. Develop and support your team to achieve both individual and business goals. Deliver best-in-class customer service A Day in the Life: We always kick off the day with a morning meeting. To get the most out the team and set their day up right I believe that having interactive, fun meetings work best and this is what I like to bring to the table when I'm given the opportunity to carry out the meetings. I like to include refreshers like product presentation and quizzes and use presentations to keep the team up to date with the latest Special Offers and New Car Releases. This usually helps wake the team up and get the positive mindset flowing. Once our showroom is looking neat and tidy with all POS displayed correctly it's down to business where I spend the day supporting the Sales Team to get the most out of their day giving them a help in hand where they need it or helping them achieve a good quality sale with good quality customer service. We get enquiries sent through to us from the hub and something I hold close to my heart is actioning every enquiry quickly with quality in order to get to the customer first and provide a top quality experience. A digital lead should be treated with the urgency of a customer standing in the showroom. The sales side of things is usually work in and around the admin tasks which consume a great portion of the day. This can include completing Profit and Loss sheets, maintaining and updating a delivery doc, calling customers cars off from the port, reporting financial forecasts to the management team, reporting registration forecasts to the Regional Operations Manager and the Brands, searching and obtaining stock for new customer orders and attending monthly meetings with the Brand's directors. It's important for us here at Manchester to ensure all the admin is right and in place so we can focus solely on selling the next car and looking after the next customer. With a Sales Admin background, I believe in a clear desk provides a clear mind helping us to function at 100% ability in the areas that we need to the most. I stand by treating every customer like it's your mother, father, brother, sister, auntie, uncle, grandparent or cousin. This way our team will go that extra mile for everyone they meet and provide the true Stellantis experience. It's ideal to monitor the performance of the Sales Team to have keep them on the best possible path to maximise their ability as Sales Advisor so regular 1 on 1's are carried out throughout the month." Let's Work together: We are looking for an experienced Sales Manager to work alongside our sales team. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community.

Motor Claims Case Handler Competitive Salary (dependent on experience) Haslingden - Office Based Full UK Driving licence essential Full Time, Permanent Working Hours: Monday to Friday, 8:30am 5:30pm Plus one Saturday morning per month (9:00am 12:00pm) Join a family-run business where customer service really matters. Collision Solutions is an established Accident Management and Car Hire business operating its own fleet of vehicles from its Haslingden base. We support motorists following non-fault accidents, providing replacement vehicles and guiding them through every stage of the claims journey. As our business continues to grow, we are looking for an organised and customer-focused Claims Handler to join our team. This is a varied role where you'll manage your own caseload, build relationships with customers and third parties, and play a key part in delivering a smooth and efficient claims experience. What you'll be doing Managing non-fault motor claims from initial notification through to conclusion. Speaking with customers to explain the claims process and provide regular updates. Taking ownership of your own caseload and ensuring claims progress efficiently. Liaising with insurers, solicitors, repairers and other third parties. Maintaining accurate claim records, notes and diary entries. Proactively identifying and resolving delays or issues. Ensuring all work is completed in line with regulatory and company requirements. Delivering a professional, empathetic and customer-focused service throughout. About you You may already have experience within accident management, non-fault claims, credit hire, FNOL, motor insurance claims or a similar customer-focused claims environment. We're looking for someone who: Enjoys building rapport and supporting customers through challenging situations. Can confidently manage multiple cases at the same time. Has excellent communication and organisational skills. Works well under pressure and remains calm when priorities change. Has strong attention to detail and takes pride in maintaining accurate records. Takes ownership of their workload and enjoys seeing cases through to completion. A full UK driving licence and access to your own vehicle is essential due to our location. We welcome applications from candidates with experience in accident management, non-fault motor claims, credit hire, FNOL (First Notification of Loss), motor insurance claims and third party claims. You may currently be working as a Motor Claims Handler, Credit Hire Claims Handler, Claims Advisor, Claims Negotiator or in a similar role where you have managed your own caseload and delivered excellent customer service throughout the claims process. Why join us? Friendly and supportive family-run business. Varied role with genuine responsibility. Opportunity to develop your career within the accident management sector. Work within a close-knit team where your contribution is recognised and valued. If you're looking for a role where no two days are the same and you can make a real difference to customers following a stressful event, we'd love to hear from you. Apply now for this Motor Claims Case Handler role with your updated CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Looking to build a career within the travel industry where no two days are the same? We re recruiting for a friendly, organised and customer-focused Sales Support Administrator to join a growing travel business based in Glasgow. This is a fantastic opportunity for someone who enjoys speaking with people, delivering outstanding customer service, and being part of a collaborative team creating unforgettable UK and Ireland travel experiences. You ll play a key role in ensuring every customer journey gets off to the best possible start, acting as the first point of contact for new enquiries and helping connect customers with their next adventure. What you will get in your new role Competitive salary of £24,775 per annum Work from home every Thursday Familiarisation trips to experience destinations and itineraries firsthand Employee-owned business with eligibility for an annual KPI-related bonus after 9 months service Ongoing support and opportunities for career progression Supportive and collaborative working environment within the travel sector Responsibilities in your new role as Sales Support Administrator As a Sales Support Administrator, you ll be the first point of contact for inbound customer enquiries, helping create a welcoming and professional experience from the very beginning. You will: Handle inbound enquiries via phone and email Gather key customer information and accurately log details Pass enquiries efficiently to the Travel Advisors team Provide a positive and professional first impression of the business Support the wider sales team with administrative tasks Maintain accurate records and ensure all customer information is up to date Help ensure a smooth and seamless customer journey throughout the enquiry process Your proactive and organised approach will play an important role in supporting both customers and the wider team in a fast-paced travel environment. Your personality, experience and qualifications We are seeking someone with an engaging personality who is eager to contribute to a travel-focused environment. We're looking for someone with Excellent communication and customer service skills A positive, proactive and team-focused attitude Strong organisational skills and attention to detail Confidence using computer systems and handling administrative tasks A genuine passion for travel and customer experience Knowledge of Scottish geography, with knowledge of Ireland and the wider UK being advantageous Previous experience within administration, customer service, sales support or the travel industry would be beneficial, however attitude, enthusiasm and willingness to learn are equally important. Please note, this role requires working 1 Saturday per month (8-hour shift with a 30-minute lunch break). Start times can be flexible between 8:30am, 9:30am or 10:00am. Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.

Artis Executive is supporting a great organisation with a fantastic opportunity for an experienced senior HR leader to join a high profile organisation undergoing significant transformation. This is a 12 month FTC, based in London but with 1 day per week in the office, the rest remote. There is flexibility with location, possibly Bristol too. We are looking for a Head of People Partnering to lead a team of 7 People Partners while partnering directly with senior executive stakeholders across Operations, Commercial and Technology. This is a highly visible leadership role, supporting C-suite stakeholders and helping to shape organisational design, leadership capability, engagement and overall business performance. This role would suit someone who thrives in fast paced environments, is comfortable working in ambiguity, and can quickly bring structure, energy and credibility to an evolving People function. The Role: Lead and develop a team of 7 People Partners Partner closely with senior stakeholders across COO, CCO and CTO functions Drive organisational design, workforce planning and succession planning Support leadership teams through transformation and change Strengthen and mature the People Partnering function Improve collaboration across Reward, Talent, ER and wider specialist teams Bring fresh thinking, pace and strong leadership to a busy and evolving environment Build trusted relationships and act as a genuine strategic advisor About You: A proven senior HR Business Partner or Head of People Partnering Experienced in supporting senior executive stakeholders A strong people leader with experience developing HRBP teams Commercially minded with strong organisational design capability Comfortable operating in ambiguity and fast-moving environments A natural collaborator with strong influencing skills A motivator who can energise teams and create momentum Someone who leads with both pace and empathy This is an exceptional opportunity for someone looking to step into a senior leadership role with real influence, executive exposure and the chance to shape both the People function and wider business performance. Immediate availability or short notice period preferred. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)

Senior Internal Auditor - Corporate and Investment Bank - Operations focused - London Associate Operational Auditor - London Corporate and Investment BankWho we areUnited by a sense of purpose towards our customers - to be a trusted partner for the long-term - and our universal banking platform in EMEA, Our Banking Group has an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience by joining us to support our clients' transition to a sustainable future.Role SummaryWe are seeking an Associate who will provide administrative and operational support to the Audit Department, with a primary focus on supporting the General Managers. The role contributes to the effective day-to-day running of the department by managing diaries, supporting budget monitoring, processing invoices, coordinating travel, and assisting with reporting and management information.This is a support role requiring strong organisation, attention to detail, and the ability to work proactively in a fast-paced environment.Business AreaThe Internal Audit Department (IAD) is an independent function within the International Bank, reporting to the Board Audit Committee. IAD provides assurance over the design and operating effectiveness of key controls across the organisation and delivers approximately 80 audit reports annually across EMEA.The Audit Business Operations team supports the audit function by maintaining consistent processes, supporting audit delivery, and ensuring compliance with internal policies, professional standards, and regulatory requirements.Position DescriptionThis role exists to support the General Managers of IAD through a broad range of administrative and coordination activities. The Associate will assist with budget monitoring, invoice processing, preparation and distribution of reports, management information production, and diary management.The role also supports business travel arrangements for visiting senior audit management from Tokyo, ensuring the arrangements comply with bank policies and remain within departmental budgets.Key ResponsibilitiesAdministrative & Diary Management Provide administrative support to the Co-General Managers, including proactive diary management.Coordinate meetings with senior management and ensure appropriate facilities are arranged.Maintain the department intranet and assist with publication of final audit reports.Budget & Financial AdministrationMonitor departmental expenditure against budget on a monthly basis.Process invoices for approval and support the creation of departmental budget reports.Assist with expense claim support across the Audit Department.Travel & Visitor CoordinationArrange flights, accommodation, and logistics for Co-GMs and audit senior management business travel in line with Travel and Entertainment policy.Obtain travel visas where required.Support visiting Tokyo-based senior audit management and auditors, including meeting coordination and logistics.Reporting & Management InformationAssist in the preparation and distribution of reports to the Executive Committee, EMEA meetings, and Audit Committees.Support the Group Heads with the production of data for regular reporting.Recruitment & Onboarding SupportCoordinate recruitment interviews with Human Resources, internal interviewers, and recruitment agencies.General Departmental SupportProvide ad hoc administrative support across the Audit Department as required.Contribute to Audit Department initiatives and work collaboratively with teams across EMEA.Key RequirementsStrong administrative and organisational skills with a high level of attention to detail.Understanding of, or ability to quickly learn, the Bank's Travel and Entertainment Policy.Proactive and flexible approach, with the ability to manage changing priorities.Confidence in liaising with internal stakeholders, including senior management.Ability to appropriately question or challenge when required.Comfortable working with financial data, invoices, and reporting information, including proficiency in Excel.Previous administrative or operations support experience within a corporate or financial services environment is preferred.CompetenciesCustomer FocusDriving ChangeDriving ResultsEmbraces DiversityEnterprise LeadershipJudgement and Decision-MakingRisk ManagementStrategic and VisionaryTrust and IntegrityWhat we offerFor all the expertise and experience you bring to help us make a difference, it's only sustainable if we support you to build your career and be your best self, so we offer competitive company benefits, centred around promoting positive well-being and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members' perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work-life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks.As an employee, you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you:Hybrid and flexible workingCompetitive paid leave daysBenefits to support your physical wellbeing, including private medical insurance and life and invalidity insuranceVarious policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services Access a wide range of learning and development opportunities and career progression opportunitiesAmbitious remuneration package

Fleet Sales Advisor based at our West London Dealership: 634 Chiswick High Rd., Chiswick, London W4 5RY A full valid UK driving licence is required for this role. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and commission structure. Additional Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Fleet Sales Advisor Role Overview: This is a great opportunity for you to become a key member of our dealership team. An exciting new opportunity has come up here at our West London dealership as we're on the lookout for a Fleet Sales Advisor to join our dynamic team. It is the perfect opportunity for a talented and enthusiastic individual to advance their career in a premium manufacturer owed environment. As a sales advisor, you will be responsible for cultivating strong relationships with customers and serving as their primary point of contact. A Fleet Sales Advisor will also: Drive to exceed customer expectations, both in terms of service and product knowledge. Become the reason that sole traders and local B2B purchase from Stellantis &You and as such you will be the face of the Peugeot, Fiat, Abarth, Citroen, Alfa Romeo, DS Automobiles & LEAPMOTOR in Birmingham North. Ensure 100% customer satisfaction is pivotal throughout every step of the purchase. Be focused on achieving ambitious volume, profit, finance and product penetration targets, which will drive your performance and remuneration package. Let's Work together: Don't worry if you haven't worked with our brands before, we will give you full product training at our Performance Academy and a bespoke Stellantis &You induction. If you've not got automotive experience, provided you've got, great communication skills and a determination to hit targets we'd love to hear from you. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

Customer Service Representative - Call Centre - Banking Location: Newcastle (Cobalt Business Park) Rate: £17 per hour (Inside IR35 - via umbrella) Contract Length: 6 months, with the opportunity to transition into a permanent role We are currently recruiting Customer Service Representatives to join a growing team supporting the personal lending division of a major UK high street bank . This is an excellent opportunity to join a well-established organisation where customer experience is at the heart of everything we do. You will be supporting customers who contact us with enquiries and requests relating to their loan accounts, ensuring every interaction is handled professionally, accurately, and with care. Working Hours Shifts between 8am and 10pm , Monday to Sunday Operates on a 6-8 week shift rotation , providing plenty of notice to help you plan Includes some evening and weekend shifts, fairly shared across the team The Role As a Customer Service Advisor, you will: Deliver excellent customer service across a range of loan-related enquiries Handle more complex customer requests, collaborating with colleagues across the business where required Ensure the right outcome for the customer is achieved, aiming to resolve queries first time Maintain accurate and up-to-date customer records in line with GDPR requirements Work towards and achieve agreed Key Performance Indicators (KPIs) If you enjoy helping customers, solving problems, and being part of a supportive team, this role could be a great fit for you. What We're Looking For A friendly, approachable, and customer-focused attitude Ability to work in a fast-paced, process-driven environment Strong attention to detail and confidence using computer systems A team player who enjoys working collaboratively and contributing ideas for continuous improvement A strong sense of responsibility when handling sensitive customer information The ability to undergo financial and criminal background checks What's on Offer Salary up to £23,500 per annum (when permanent), depending on experience Competitive benefits package including: Private medical insurance Gym membership discounts Contributory pension scheme 25 days' annual leave Mental Health First Aider support Plus many additional benefits Work Environment This is an office-based role located at Cobalt Business Park, Newcastle , with excellent bus and train links for easy commuting. If you have the skills and enthusiasm to succeed in this role, apply now to take the next step in your customer service career.

What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.

Start your future with EE - Where your voice could be the start of something big. What's in it for you: A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The role The firm is looking to recruit a n SSC Associate who will join the ATEQA Team (After The Event Q uality Assurance) within BDO's Shared Service Centre (SSC) Internal Compliance Area, based in Liverpool City Centre. This will be a challenging and rewarding role where you will be involved in the administration and assurance of the firm's Conflicts of Interest (COI), Know Your Customer (KYC) & Anti-Money Laundering (AML) requirements, and on-line management system s (Including CMS & CTO2 ). Successful applicants will be required to engage with Partners and senior stakeholders to discuss the 7 key risk areas identified by BDO (AML, Ethics & Independence, Conflicts, Reputational, Execution, Commercial, Network), and any mitigations provided for these risks. You'll be someone with: Knowledge and experience of the Anti -Money Laundering Regulations , and the implementation /application of these regulations in real world scenarios . IT skills - strong working knowledge of MS Office including Access, Outlook, Power P oint , Internet research. Well presented with a professional level of communication . Strong v erbal communication, and experience dealing with difficult conversations and ; Strong written communication with experience collating information into navigable and clear reports , with a high-level summary of key points. Experience with time management and meeting deadlines. A bility to prioritise and support an organised workload. You'll preferably have: Experience and knowledge of heightening risk factors within AML/KYC, and appropriate mitigating points. Knowledge of business/key terms within the Accounting/Audit/Professional Services industry, and the application of AML principles in these areas. Detailed understanding of typical corporate structures, ultimate beneficial ownership of organisations/entities and appreciation of influence and control over bodies corporate. Ability to use own initiative and take a risk based approach. Good telephone manner. We'll value you You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Job Title: Service Advisor Start Date: ASAP - End of month Location: GU3 1NE HOURS: Mon - Fri - 8am to 5.30pm - Overview An urgent requirement for a Service Advisor to join a busy, customer-focused environment. This role requires strong communication skills, organisation, and a warm, welcoming approach. Key Responsibilities Greet and check in customers, booking in vehicles Explain works required and obtain signed authorisation via job cards Some invoice work Calling recent purchase customers, provide regular service updates to customers Handle incoming calls and customer enquiries Complete admin tasks and update systems (e.g. Kerridge) Maintain a welcoming front desk, offering refreshments Key Skills & Attributes Customer-facing experience (Service Advisor experience desirable) Strong communication and organisational skills Confident managing calls and face-to-face interactions Friendly, patient, and approachable Positive, calm, and proactive attitude Experience working within car show rooms Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Customer Service Advisor (Contract) Duration: 12 Months (Possibility for extension) Location: Manchester/Hybrid (4 days per week on site) Rate: A highly competitive salary is available for suitable candidates Role Profile Are you ready to take your career to the next level in the dynamic world of investment banking? We are seeking a dedicated Customer Service Advisor to join our team. This is an exciting opportunity for individuals who thrive in fast-paced environments and are passionate about providing exceptional service. Key Responsibilities: Serve as the primary point of contact for shareholder inquiries through phone, email, web chat, and written correspondence. While the role is predominantly phone-based, you'll also engage in independent case investigations. Deliver high-quality service consistently, managing client conversations with confidence while meeting challenging productivity and quality targets. Execute telephone trades accurately and efficiently, adhering strictly to client instructions, regulatory requirements, and established procedures. Address both straightforward and complex shareholder queries, providing clear and confident technical support while taking ownership of issues until resolved. Investigate discrepancies and errors on shareholder accounts and statements, applying sound judgment, attention to detail, and structured problem-solving techniques. Drive first-contact resolution wherever possible, escalating only when necessary and retaining ownership until full closure. Proactively manage daily open cases to ensure timely follow-up, accurate outcomes, and a strong client experience. Take full accountability for the quality, accuracy, and completion of all work, with performance measured against productivity, quality, and client outcomes. Operate effectively across multiple management companies, adapting quickly to different processes, products, and service expectations. Demonstrate a continuous improvement mindset by identifying opportunities to enhance service delivery, efficiency, and client experience. Skills & Experience: Proven experience in a client service or contact centre environment is essential. Comfortable operating in a performance-driven, regulated environment with clear standards and expectations. Ability to work independently, manage workload under pressure, and make informed decisions. Strong written and verbal communication skills across multiple channels. Educated to secondary school level with equivalent experience. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.