Join Our Client's Team as a Business Support Officer! Are you ready to make a difference in public service? Our client, the Office of the Police, Fire and Crime Commissioner (OPFCC), is looking for a dedicated and dynamic Business Support Officer to join their team in Stafford. This is a fantastic temporary opportunity with an hourly rate of 16.90, offering 37 hours per week for a period of 12 months . Why You Should Apply: Be part of a vibrant and impactful organization dedicated to public safety and community service. Work in a supportive and flexible environment that encourages personal and professional growth. Engage in diverse responsibilities that will keep your work exciting and fulfilling. Role Purpose: As a Business Support Officer, you will play a vital role in providing comprehensive business support to ensure the effective governance of the OPFCC. You will manage strategic meetings, provide executive assistance to the leadership team, and maintain essential communication with internal and external partners. Key Responsibilities: Meeting Management : Schedule and manage strategic meetings, set agendas, take accurate minutes, and maintain action logs. Executive Assistance : Support the Police, Fire and Crime Commissioner (PFCC) and the Senior Leadership Team with administrative needs. Customer Service : Serve as the first point of contact for inquiries, ensuring a professional and customer-focused response. Documentation Oversigh t: Keep accurate records of correspondence, expenses, and interests to maintain transparency. Travel Coordination: Organize travel and accommodation arrangements, ensuring best value for the organization. Ad-Hoc Support : Provide additional administrative support as required. What We're Looking For: Essential Skills : - Excellent written and oral communication abilities. - Strong listening and minute-taking skills. - Proficient in managing meetings and deadlines. - Familiarity with standard office IT and software packages (Word, Excel, Outlook, Teams). Experience: - Proven experience in administrative roles, particularly in managing meetings and documentation. - Ability to handle sensitive information with discretion. - A collaborative team player with a knack for building effective relationships. Qualifications: Minimum Level 2 qualification in English Language and Information Technology. Experience in a public service environment is a plus. Additional Information: Location: Police HQ, Weston Road, ST18 0YY, Stafford. Flexibility: Enjoy a flexible working pattern that fits your lifestyle. Professional Development: Opportunities for training and continuous professional development will be provide The successful candidate will have to undergo Police Vetting and the criteria for this is that you have resided continuously within the UK for at least 3 years at the time of application. Ready to Make an Impact? If you are enthusiastic about supporting the community and have the skills to excel in a busy environment, we want to hear from you! Join us in delivering excellence in public service and be a part of something meaningful. Apply now and take the first step towards a rewarding career! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 11, 2026
Seasonal
Join Our Client's Team as a Business Support Officer! Are you ready to make a difference in public service? Our client, the Office of the Police, Fire and Crime Commissioner (OPFCC), is looking for a dedicated and dynamic Business Support Officer to join their team in Stafford. This is a fantastic temporary opportunity with an hourly rate of 16.90, offering 37 hours per week for a period of 12 months . Why You Should Apply: Be part of a vibrant and impactful organization dedicated to public safety and community service. Work in a supportive and flexible environment that encourages personal and professional growth. Engage in diverse responsibilities that will keep your work exciting and fulfilling. Role Purpose: As a Business Support Officer, you will play a vital role in providing comprehensive business support to ensure the effective governance of the OPFCC. You will manage strategic meetings, provide executive assistance to the leadership team, and maintain essential communication with internal and external partners. Key Responsibilities: Meeting Management : Schedule and manage strategic meetings, set agendas, take accurate minutes, and maintain action logs. Executive Assistance : Support the Police, Fire and Crime Commissioner (PFCC) and the Senior Leadership Team with administrative needs. Customer Service : Serve as the first point of contact for inquiries, ensuring a professional and customer-focused response. Documentation Oversigh t: Keep accurate records of correspondence, expenses, and interests to maintain transparency. Travel Coordination: Organize travel and accommodation arrangements, ensuring best value for the organization. Ad-Hoc Support : Provide additional administrative support as required. What We're Looking For: Essential Skills : - Excellent written and oral communication abilities. - Strong listening and minute-taking skills. - Proficient in managing meetings and deadlines. - Familiarity with standard office IT and software packages (Word, Excel, Outlook, Teams). Experience: - Proven experience in administrative roles, particularly in managing meetings and documentation. - Ability to handle sensitive information with discretion. - A collaborative team player with a knack for building effective relationships. Qualifications: Minimum Level 2 qualification in English Language and Information Technology. Experience in a public service environment is a plus. Additional Information: Location: Police HQ, Weston Road, ST18 0YY, Stafford. Flexibility: Enjoy a flexible working pattern that fits your lifestyle. Professional Development: Opportunities for training and continuous professional development will be provide The successful candidate will have to undergo Police Vetting and the criteria for this is that you have resided continuously within the UK for at least 3 years at the time of application. Ready to Make an Impact? If you are enthusiastic about supporting the community and have the skills to excel in a busy environment, we want to hear from you! Join us in delivering excellence in public service and be a part of something meaningful. Apply now and take the first step towards a rewarding career! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
New Appointments Group
Cheltenham, Gloucestershire
Site Security Officer - On site in Cheltenham 35,000pa + Excellent Benefits Package Full-Time Permanent - 48hr week; 12 hour shifts SIA Licence Essential We are currently seeking dedicated and proactive Security Officers to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally. To provide on-site security presence and support across asylum accommodation in Cheltenham ensuring the safety and welfare of service users, staff, and assets. The Site Security Officer will act as a visible deterrent, respond to incidents, and uphold the standards of security and safeguarding in line with the AASC contract and Schedule 2 requirements. Duties and Responsibilities Procedures Maintain a visible and professional security presence at designated accommodation sites. Monitor access control, conduct patrols, and ensure site integrity. Respond to incidents and escalate to the Security Team Leader as appropriate. Support service users in maintaining a safe living environment. Complete incident reports, HPNs, and other documentation accurately and promptly. Assist with safeguarding referrals and protective measures for vulnerable individuals. Ensure compliance with health & safety, data protection, and contractual obligations. Operate CCTV and other surveillance systems as required. Attend training sessions and briefings to maintain operational readiness. Communicate effectively with service users, colleagues, and external agencies. Be responsive to changing site needs and flexible with working hours. Always maintain confidentiality and data security. Support other sites or regions when required Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme If you're a committed professional looking for a rewarding and autonomous role with a growing and respected organisation, it would be great to hear from you. The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Jun 11, 2026
Full time
Site Security Officer - On site in Cheltenham 35,000pa + Excellent Benefits Package Full-Time Permanent - 48hr week; 12 hour shifts SIA Licence Essential We are currently seeking dedicated and proactive Security Officers to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally. To provide on-site security presence and support across asylum accommodation in Cheltenham ensuring the safety and welfare of service users, staff, and assets. The Site Security Officer will act as a visible deterrent, respond to incidents, and uphold the standards of security and safeguarding in line with the AASC contract and Schedule 2 requirements. Duties and Responsibilities Procedures Maintain a visible and professional security presence at designated accommodation sites. Monitor access control, conduct patrols, and ensure site integrity. Respond to incidents and escalate to the Security Team Leader as appropriate. Support service users in maintaining a safe living environment. Complete incident reports, HPNs, and other documentation accurately and promptly. Assist with safeguarding referrals and protective measures for vulnerable individuals. Ensure compliance with health & safety, data protection, and contractual obligations. Operate CCTV and other surveillance systems as required. Attend training sessions and briefings to maintain operational readiness. Communicate effectively with service users, colleagues, and external agencies. Be responsive to changing site needs and flexible with working hours. Always maintain confidentiality and data security. Support other sites or regions when required Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme If you're a committed professional looking for a rewarding and autonomous role with a growing and respected organisation, it would be great to hear from you. The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
We are currently looking for an experienced Housing Options Officer to join a busy homelessness prevention service. This Housing Options Officer role will focus on preventing homelessness, assessing housing needs and supporting customers to access sustainable housing solutions through a range of housing options. The successful candidate will manage a caseload of customers, carry out housing options assessments and work with internal and external partners to prevent homelessness wherever possible. The Housing Options Officer position is a fully office-based role, requiring attendance Monday to Friday, and would suit someone with previous experience within homelessness prevention, housing options or housing advice services. The Role - Conducting housing options interviews and housing needs assessments. - Providing housing advice and homelessness prevention assistance to customers. - Negotiating with landlords, family members and accommodation providers to prevent homelessness. - Completing home visits and supporting customers to remain in their existing accommodation where possible. - Assessing eligibility, homelessness and priority need in accordance with housing legislation. - Completing enquiries and preparing Section 184 decision letters. - Developing Personalised Housing Plans and supporting customers to achieve agreed outcomes. - Acting as lead officer under a No Wrong Door approach, identifying wider support needs and making referrals to partner agencies. - Supporting customers with access to private rented accommodation, supported housing and other housing options. - Providing basic budgeting, debt and welfare advice and liaising with partner agencies where required. - Working closely with Children's Services, Probation, Health Services, Social Services and voluntary sector partners. Key Requirements - Previous experience working as a Housing Options Officer, Homeless Prevention Officer or Housing Adviser. - Experience delivering homelessness prevention and housing advice services. - Knowledge of the Housing Act 1996, Homelessness Reduction Act 2017 and associated housing legislation. - Experience carrying out housing needs assessments and developing Personalised Housing Plans. - Experience completing homelessness enquiries and preparing Section 184 decision letters. - Experience negotiating with landlords and accommodation providers to prevent homelessness. - Experience managing a homelessness prevention caseload. What You Need to Do Now If you are interested in this Housing Options Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Housing Options Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Options Officers, Homeless Prevention Officers and Housing Adviser roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us
Jun 11, 2026
Contractor
We are currently looking for an experienced Housing Options Officer to join a busy homelessness prevention service. This Housing Options Officer role will focus on preventing homelessness, assessing housing needs and supporting customers to access sustainable housing solutions through a range of housing options. The successful candidate will manage a caseload of customers, carry out housing options assessments and work with internal and external partners to prevent homelessness wherever possible. The Housing Options Officer position is a fully office-based role, requiring attendance Monday to Friday, and would suit someone with previous experience within homelessness prevention, housing options or housing advice services. The Role - Conducting housing options interviews and housing needs assessments. - Providing housing advice and homelessness prevention assistance to customers. - Negotiating with landlords, family members and accommodation providers to prevent homelessness. - Completing home visits and supporting customers to remain in their existing accommodation where possible. - Assessing eligibility, homelessness and priority need in accordance with housing legislation. - Completing enquiries and preparing Section 184 decision letters. - Developing Personalised Housing Plans and supporting customers to achieve agreed outcomes. - Acting as lead officer under a No Wrong Door approach, identifying wider support needs and making referrals to partner agencies. - Supporting customers with access to private rented accommodation, supported housing and other housing options. - Providing basic budgeting, debt and welfare advice and liaising with partner agencies where required. - Working closely with Children's Services, Probation, Health Services, Social Services and voluntary sector partners. Key Requirements - Previous experience working as a Housing Options Officer, Homeless Prevention Officer or Housing Adviser. - Experience delivering homelessness prevention and housing advice services. - Knowledge of the Housing Act 1996, Homelessness Reduction Act 2017 and associated housing legislation. - Experience carrying out housing needs assessments and developing Personalised Housing Plans. - Experience completing homelessness enquiries and preparing Section 184 decision letters. - Experience negotiating with landlords and accommodation providers to prevent homelessness. - Experience managing a homelessness prevention caseload. What You Need to Do Now If you are interested in this Housing Options Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Housing Options Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Options Officers, Homeless Prevention Officers and Housing Adviser roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us
Job Title: Residential Community Officer Location: Birmingham Salary: £24,521 - £26,093 per annum - SS1 Job type: Permanent, Full time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: University College Birmingham is seeking a committed student-facing Residential Community Officer to play a vital role in creating a safe, welcoming, and supportive environment for both students and visitors at our managed accommodation, The Maltings. The role will be a key part of our newly rebranded Residential Community Team This multifaceted role places you at the heart of our diverse residential community. As the first point of contact, you will manage enquiries, oversee check-ins and check-outs, assist with accommodation allocations, and collaborate closely with Estates and Campus Security to ensure the safety and smooth running of the site. You will also contribute to wellbeing initiatives and maintain compliance to key sector standards, including the University Mental Health Charter, OfS regulations, and the UUK/GuildHE Accommodation Code. Responding promptly and effectively to emergencies and welfare concerns will be essential. The role also includes supporting commercial bookings and playing an active part in organising events that enrich the student experience and foster a strong sense of community. We are seeking a professional who is approachable, organised and reliable, with excellent communication skills and a genuine commitment to outstanding customer service. You will be confident working independently, yet value being part of a supportive team. At UCB, you will join a diverse and inclusive community dedicated to wellbeing and continuous development, where your work will have a meaningful impact on student life and accommodation. If you are motivated to contribute to a thriving residential community, we would be delighted to hear from you. Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology home and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 14th June 2026. Interview Date - TBC. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of: Housing Officer, Tenancy Officer, Neighbourhood Housing Officer, Accommodation Warden, will also be considered for this role.
Jun 11, 2026
Full time
Job Title: Residential Community Officer Location: Birmingham Salary: £24,521 - £26,093 per annum - SS1 Job type: Permanent, Full time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: University College Birmingham is seeking a committed student-facing Residential Community Officer to play a vital role in creating a safe, welcoming, and supportive environment for both students and visitors at our managed accommodation, The Maltings. The role will be a key part of our newly rebranded Residential Community Team This multifaceted role places you at the heart of our diverse residential community. As the first point of contact, you will manage enquiries, oversee check-ins and check-outs, assist with accommodation allocations, and collaborate closely with Estates and Campus Security to ensure the safety and smooth running of the site. You will also contribute to wellbeing initiatives and maintain compliance to key sector standards, including the University Mental Health Charter, OfS regulations, and the UUK/GuildHE Accommodation Code. Responding promptly and effectively to emergencies and welfare concerns will be essential. The role also includes supporting commercial bookings and playing an active part in organising events that enrich the student experience and foster a strong sense of community. We are seeking a professional who is approachable, organised and reliable, with excellent communication skills and a genuine commitment to outstanding customer service. You will be confident working independently, yet value being part of a supportive team. At UCB, you will join a diverse and inclusive community dedicated to wellbeing and continuous development, where your work will have a meaningful impact on student life and accommodation. If you are motivated to contribute to a thriving residential community, we would be delighted to hear from you. Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology home and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 14th June 2026. Interview Date - TBC. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of: Housing Officer, Tenancy Officer, Neighbourhood Housing Officer, Accommodation Warden, will also be considered for this role.
An opportunity has arisen for a full - time Maintenance Worker to join a multi service charity based in Coventry. In return, we offer a competitive salary of £27,000 per annum and a contributory pension scheme. What We Do The charity has a fully trained staff team providing Supported Accommodation to survivors of domestic abuse. We also have a Nursery that provides full day care for pre-school children. The Maintenance Worker will work within our Maintenance/Facilities Team: undertaking maintenance activities and repairs (including those to domestic appliances), improvements, decorating and gardening monitoring the standards of regularly used household equipment, furniture, fixtures and fittings within the properties and reporting any required repairs to the Facilities Officer in line with established procedures cleaning and preparing accommodation units for the arrival of new residents, transporting residents belongings when moving within the supported accommodation cleaning communal areas within supported accommodation together with cleaning or arranging cleaning of Valley House equipment contributing to routine Health and Safety checks and undertaking any subsequent action as directed by the Facilities Officer security - opening and closing of premises as and when required Completing cyclical health and Safety work across our properties The successful candidate requirements: Experience of working with external contractors Experience of carrying out general maintenance tasks including carpentry, plumbing, electrical, building, plastering, gardening, glazing and decorating Able to work flexibly A current and valid driving licence. This post requires a satisfactory DBS check. The hours of work are 37.5 hours per week (between 8:00am and 5:00pm) This post is open to both male and female applicants. The closing date is 4pm on Friday, 26th June 2026 and interviews are to be held on Thursday 2nd July 2026 Please apply online to be considered for the Maintenance Worker role. Previous applicants need not apply
Jun 11, 2026
Full time
An opportunity has arisen for a full - time Maintenance Worker to join a multi service charity based in Coventry. In return, we offer a competitive salary of £27,000 per annum and a contributory pension scheme. What We Do The charity has a fully trained staff team providing Supported Accommodation to survivors of domestic abuse. We also have a Nursery that provides full day care for pre-school children. The Maintenance Worker will work within our Maintenance/Facilities Team: undertaking maintenance activities and repairs (including those to domestic appliances), improvements, decorating and gardening monitoring the standards of regularly used household equipment, furniture, fixtures and fittings within the properties and reporting any required repairs to the Facilities Officer in line with established procedures cleaning and preparing accommodation units for the arrival of new residents, transporting residents belongings when moving within the supported accommodation cleaning communal areas within supported accommodation together with cleaning or arranging cleaning of Valley House equipment contributing to routine Health and Safety checks and undertaking any subsequent action as directed by the Facilities Officer security - opening and closing of premises as and when required Completing cyclical health and Safety work across our properties The successful candidate requirements: Experience of working with external contractors Experience of carrying out general maintenance tasks including carpentry, plumbing, electrical, building, plastering, gardening, glazing and decorating Able to work flexibly A current and valid driving licence. This post requires a satisfactory DBS check. The hours of work are 37.5 hours per week (between 8:00am and 5:00pm) This post is open to both male and female applicants. The closing date is 4pm on Friday, 26th June 2026 and interviews are to be held on Thursday 2nd July 2026 Please apply online to be considered for the Maintenance Worker role. Previous applicants need not apply
Temporary Accommodation Officer We are currently recruiting for a Temporary Accommodation Officer to join a Local Authority on a 3-month ongoing contract. This is a key role within the Hostels Service, supporting the management of temporary accommodation for homeless households. Role Details: Contract: 3 months (ongoing) Hours: Monday to Friday, 9:00am - 5:00pm (35 hours per week) Working Pattern: Hybrid working 3 days in office & 2 from home About the Role: You will be responsible for the day-to-day management of hostel-based temporary accommodation, ensuring residents are supported while maintaining compliance with housing legislation, council policies, and service standards. Working as part of a wider team, you will liaise with internal services such as repairs, cleaning, and support teams to deliver a safe and effective service. Key Responsibilities: Manage a caseload of residents within temporary accommodation, maintaining accurate records and meeting performance targets Ensure residents adhere to licence agreements, addressing breaches, anti-social behaviour, and tenancy issues where required Carry out regular occupancy checks and monitor resident wellbeing, including safeguarding responsibilities Coordinate support for vulnerable residents and refer to appropriate internal and external agencies Oversee property standards, including inventories, cleanliness, and maintenance requests Manage move-ons and discharges, ensuring accommodation is used effectively and efficiently Respond to incidents, emergencies, and health & safety risks within hostel environments Maintain accurate data using housing management systems (e.g. NEC / Northgate / Build effective working relationships with stakeholders, partners, and service providers Respond to enquiries and contribute to complaint handling in line with council procedures Requirements: Experience working in housing, homelessness, or temporary accommodation services Strong knowledge of housing legislation, particularly Part VII of the Housing Act 1996 Experience managing caseloads and working with vulnerable individuals Ability to handle challenging situations including anti-social behaviour and safeguarding concerns Good IT skills and experience using housing management systems Strong communication, organisation, and problem-solving skills Ability to work independently and across multiple sites PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
Jun 11, 2026
Seasonal
Temporary Accommodation Officer We are currently recruiting for a Temporary Accommodation Officer to join a Local Authority on a 3-month ongoing contract. This is a key role within the Hostels Service, supporting the management of temporary accommodation for homeless households. Role Details: Contract: 3 months (ongoing) Hours: Monday to Friday, 9:00am - 5:00pm (35 hours per week) Working Pattern: Hybrid working 3 days in office & 2 from home About the Role: You will be responsible for the day-to-day management of hostel-based temporary accommodation, ensuring residents are supported while maintaining compliance with housing legislation, council policies, and service standards. Working as part of a wider team, you will liaise with internal services such as repairs, cleaning, and support teams to deliver a safe and effective service. Key Responsibilities: Manage a caseload of residents within temporary accommodation, maintaining accurate records and meeting performance targets Ensure residents adhere to licence agreements, addressing breaches, anti-social behaviour, and tenancy issues where required Carry out regular occupancy checks and monitor resident wellbeing, including safeguarding responsibilities Coordinate support for vulnerable residents and refer to appropriate internal and external agencies Oversee property standards, including inventories, cleanliness, and maintenance requests Manage move-ons and discharges, ensuring accommodation is used effectively and efficiently Respond to incidents, emergencies, and health & safety risks within hostel environments Maintain accurate data using housing management systems (e.g. NEC / Northgate / Build effective working relationships with stakeholders, partners, and service providers Respond to enquiries and contribute to complaint handling in line with council procedures Requirements: Experience working in housing, homelessness, or temporary accommodation services Strong knowledge of housing legislation, particularly Part VII of the Housing Act 1996 Experience managing caseloads and working with vulnerable individuals Ability to handle challenging situations including anti-social behaviour and safeguarding concerns Good IT skills and experience using housing management systems Strong communication, organisation, and problem-solving skills Ability to work independently and across multiple sites PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
Adecco are recruiting for an experienced Housing Needs Officer to support a busy Housing Needs service within a South London local authority. This role focuses on rough sleepers and individuals at risk of rough sleeping , combining statutory housing duties with proactive outreach and intensive casework. You will play a key role in assessing, preventing, and relieving homelessness , delivering a person-centred service in line with the Homelessness Reduction Act 2017 , and supporting vulnerable individuals into sustainable accommodation and long-term independence . Housing Needs Officer - Rough Sleepers Public Sector - Local Authority - Croydon Council Full Time - Monday to Friday, 36 hours per week Grade 9 - 22.41 per hour PAYE / 29.72 per hour Umbrella Hybrid Working - 2 to 3 days per week in office, remainder at home Temporary Role - current sign off to March 2027 IT equipment provided ASAP Start Key Responsibilities Casework & Assessments Manage a caseload of rough sleepers and single homeless applicants Conduct detailed housing needs assessments and determine statutory duties Develop and maintain Personalised Housing Plans (PHPs) Rough Sleeper Engagement Work alongside outreach teams to identify and verify rough sleepers Engage with individuals with complex needs (e.g. mental health, substance misuse, offending history) Build trust through flexible, proactive approaches Homelessness Prevention & Relief Take action to prevent homelessness (e.g. mediation, tenancy sustainment) Source suitable accommodation including: Temporary accommodation Private rented housing Supported housing pathways Support clients to move from the streets into settled housing Multi-Agency Working Collaborate with partners including: Health services Probation and criminal justice agencies Drug and alcohol services Voluntary sector organisations Coordinate support plans for individuals with complex needs Tenancy Sustainment & Support Help clients understand and maintain tenancies Support with benefits, utilities, and budgeting Liaise with landlords to resolve issues and prevent evictions Compliance & Administration Maintain accurate case records on housing systems (including NEC ) Ensure decisions comply with: Housing Act 1996 (as amended) Homelessness Reduction Act 2017 Prepare decision letters, reports, and legal documentation Skills & Experience Essential: Experience within housing options, homelessness, or rough sleeping services Strong knowledge of housing legislation and statutory duties Experience supporting vulnerable individuals with complex needs Working knowledge and experience using the NEC housing system Excellent communication and case management skills Desirable: Previous experience within a local authority housing team Understanding of London housing pathways and Rough Sleeper Initiative work Experience working in multi-agency environments Key Competencies Empathy and resilience when working with vulnerable groups Strong problem-solving and decision-making abilities Ability to manage a high caseload under pressure Effective partnership working and negotiation skills What's on Offer Long-term contract opportunity through to March 2027 Hybrid working (2-3 days in office) IT equipment provided Opportunity to make a tangible impact supporting vulnerable individuals off the streets into stable housing Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 11, 2026
Contractor
Adecco are recruiting for an experienced Housing Needs Officer to support a busy Housing Needs service within a South London local authority. This role focuses on rough sleepers and individuals at risk of rough sleeping , combining statutory housing duties with proactive outreach and intensive casework. You will play a key role in assessing, preventing, and relieving homelessness , delivering a person-centred service in line with the Homelessness Reduction Act 2017 , and supporting vulnerable individuals into sustainable accommodation and long-term independence . Housing Needs Officer - Rough Sleepers Public Sector - Local Authority - Croydon Council Full Time - Monday to Friday, 36 hours per week Grade 9 - 22.41 per hour PAYE / 29.72 per hour Umbrella Hybrid Working - 2 to 3 days per week in office, remainder at home Temporary Role - current sign off to March 2027 IT equipment provided ASAP Start Key Responsibilities Casework & Assessments Manage a caseload of rough sleepers and single homeless applicants Conduct detailed housing needs assessments and determine statutory duties Develop and maintain Personalised Housing Plans (PHPs) Rough Sleeper Engagement Work alongside outreach teams to identify and verify rough sleepers Engage with individuals with complex needs (e.g. mental health, substance misuse, offending history) Build trust through flexible, proactive approaches Homelessness Prevention & Relief Take action to prevent homelessness (e.g. mediation, tenancy sustainment) Source suitable accommodation including: Temporary accommodation Private rented housing Supported housing pathways Support clients to move from the streets into settled housing Multi-Agency Working Collaborate with partners including: Health services Probation and criminal justice agencies Drug and alcohol services Voluntary sector organisations Coordinate support plans for individuals with complex needs Tenancy Sustainment & Support Help clients understand and maintain tenancies Support with benefits, utilities, and budgeting Liaise with landlords to resolve issues and prevent evictions Compliance & Administration Maintain accurate case records on housing systems (including NEC ) Ensure decisions comply with: Housing Act 1996 (as amended) Homelessness Reduction Act 2017 Prepare decision letters, reports, and legal documentation Skills & Experience Essential: Experience within housing options, homelessness, or rough sleeping services Strong knowledge of housing legislation and statutory duties Experience supporting vulnerable individuals with complex needs Working knowledge and experience using the NEC housing system Excellent communication and case management skills Desirable: Previous experience within a local authority housing team Understanding of London housing pathways and Rough Sleeper Initiative work Experience working in multi-agency environments Key Competencies Empathy and resilience when working with vulnerable groups Strong problem-solving and decision-making abilities Ability to manage a high caseload under pressure Effective partnership working and negotiation skills What's on Offer Long-term contract opportunity through to March 2027 Hybrid working (2-3 days in office) IT equipment provided Opportunity to make a tangible impact supporting vulnerable individuals off the streets into stable housing Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Locality Manager Location: South East Salary: £55,000 per annum Vacancy Type: Permanent, Full Time At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for an experienced Locality Manager to lead housing services across the South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) , ensuring our customers receive high quality, responsive and personalised support. About the role: As a Locality Manager, you ll be responsible for the operational delivery of housing services across your locality. You ll lead tenancy and neighbourhood management, champion excellent customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You ll also play a key leadership role - coaching, mentoring and developing Housing Officers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you ll be doing: Leading tenancy services including allocations, tenancy management and enforcement Managing neighbourhoods to ensure estates are clean, safe and well maintained Supporting customers with complex needs through effective case management and multi agency working Championing complaint resolution and using learning to continuously improve services Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards Building strong relationships with residents, community groups, local authorities and partners Using performance data and KPIs to drive service improvements and customer satisfaction Line managing Housing Officers and embedding a culture of coaching, development and accountability Contributing to service planning, area based initiatives and wider organisational priorities You ll need: Experience in housing management or community services A solid understanding of tenancy law, housing regulation and safeguarding Proven experience coaching and developing high performing teams Strong communication, conflict resolution and stakeholder management skills The ability to analyse performance information and use data to improve outcomes Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Jun 11, 2026
Full time
Locality Manager Location: South East Salary: £55,000 per annum Vacancy Type: Permanent, Full Time At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for an experienced Locality Manager to lead housing services across the South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) , ensuring our customers receive high quality, responsive and personalised support. About the role: As a Locality Manager, you ll be responsible for the operational delivery of housing services across your locality. You ll lead tenancy and neighbourhood management, champion excellent customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You ll also play a key leadership role - coaching, mentoring and developing Housing Officers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you ll be doing: Leading tenancy services including allocations, tenancy management and enforcement Managing neighbourhoods to ensure estates are clean, safe and well maintained Supporting customers with complex needs through effective case management and multi agency working Championing complaint resolution and using learning to continuously improve services Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards Building strong relationships with residents, community groups, local authorities and partners Using performance data and KPIs to drive service improvements and customer satisfaction Line managing Housing Officers and embedding a culture of coaching, development and accountability Contributing to service planning, area based initiatives and wider organisational priorities You ll need: Experience in housing management or community services A solid understanding of tenancy law, housing regulation and safeguarding Proven experience coaching and developing high performing teams Strong communication, conflict resolution and stakeholder management skills The ability to analyse performance information and use data to improve outcomes Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Join Our Team as a Homelessness Officer! Are you passionate about making a difference in the lives of individuals and families facing homelessness? We are looking for a dedicated and empathetic Homelessness Officer to join our dynamic team for a temporary contract of 3 months, there may be the opportunity for you to apply for a permanent post within the team also. If you're ready to take on a fulfilling role that allows you to help residents secure stable housing solutions, we want to hear from you! Position: Homelessness Officer Contract Type: Temporary Hourly Rate: 18.85 per hour Contract Length: 3 months Working Pattern: Full Time Location: City of Wolverhampton Council, Civic Centre, St. Peter's Square, Wolverhampton, West Midlands, WV1 1SH Workstyle: Hybrid - 3 days in the Civic Centre and 2 days working from home. Key Responsibilities: Prevent Homelessness : Assist residents in retaining their current accommodation or finding suitable alternatives through tailored Personal Housing Plans. Provide Front-line Support : Engage directly with residents via face-to-face interactions, phone calls, emails, and home visits, always with sensitivity and professionalism. Collaborate: Work closely with internal teams and external partners to facilitate tenancy sustainment and access to housing solutions. Advise Residents: Investigate and assess housing options for those at risk of homelessness, ensuring they understand their rights and available support. Maintain Records: Ensure compliance with data collection for the Ministry of Housing, Communities and Local Government and uphold the highest standards of documentation. What We're Looking For: Qualifications: GCSE English and Mathematics at grade C/4 or equivalent (Certificate In Housing Practice qualification Level 3 desirable but not essential) Experience: Demonstrated ability to assess homelessness cases, with a solid understanding of relevant legislation and a commitment to working with diverse communities. Skills: Excellent communication, empathy, and negotiation skills, with a knack for maintaining resilience in high-pressure situations. Personal Qualities: A team player who can also work independently, displaying creativity in problem-solving and strong organisational skills. Why Join Us? Impactful Work: Be part of a dedicated team committed to preventing and relieving homelessness in the community. Supportive Environment: Work alongside passionate colleagues who share your dedication to social inclusion and reducing inequality. If you're ready to make a real impact and support individuals and families in need, apply now to become our Homelessness Officer! How to Apply: Please submit your CV and a cover letter outlining your relevant experience and motivation for applying. We can't wait to hear from you! Note: This role is subject to a satisfactory Disclosure and Barring Service (DBS) check. Together, let's create a brighter future for those facing homelessness in our community! Deadline for applications: 30/06/2026 Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 11, 2026
Seasonal
Join Our Team as a Homelessness Officer! Are you passionate about making a difference in the lives of individuals and families facing homelessness? We are looking for a dedicated and empathetic Homelessness Officer to join our dynamic team for a temporary contract of 3 months, there may be the opportunity for you to apply for a permanent post within the team also. If you're ready to take on a fulfilling role that allows you to help residents secure stable housing solutions, we want to hear from you! Position: Homelessness Officer Contract Type: Temporary Hourly Rate: 18.85 per hour Contract Length: 3 months Working Pattern: Full Time Location: City of Wolverhampton Council, Civic Centre, St. Peter's Square, Wolverhampton, West Midlands, WV1 1SH Workstyle: Hybrid - 3 days in the Civic Centre and 2 days working from home. Key Responsibilities: Prevent Homelessness : Assist residents in retaining their current accommodation or finding suitable alternatives through tailored Personal Housing Plans. Provide Front-line Support : Engage directly with residents via face-to-face interactions, phone calls, emails, and home visits, always with sensitivity and professionalism. Collaborate: Work closely with internal teams and external partners to facilitate tenancy sustainment and access to housing solutions. Advise Residents: Investigate and assess housing options for those at risk of homelessness, ensuring they understand their rights and available support. Maintain Records: Ensure compliance with data collection for the Ministry of Housing, Communities and Local Government and uphold the highest standards of documentation. What We're Looking For: Qualifications: GCSE English and Mathematics at grade C/4 or equivalent (Certificate In Housing Practice qualification Level 3 desirable but not essential) Experience: Demonstrated ability to assess homelessness cases, with a solid understanding of relevant legislation and a commitment to working with diverse communities. Skills: Excellent communication, empathy, and negotiation skills, with a knack for maintaining resilience in high-pressure situations. Personal Qualities: A team player who can also work independently, displaying creativity in problem-solving and strong organisational skills. Why Join Us? Impactful Work: Be part of a dedicated team committed to preventing and relieving homelessness in the community. Supportive Environment: Work alongside passionate colleagues who share your dedication to social inclusion and reducing inequality. If you're ready to make a real impact and support individuals and families in need, apply now to become our Homelessness Officer! How to Apply: Please submit your CV and a cover letter outlining your relevant experience and motivation for applying. We can't wait to hear from you! Note: This role is subject to a satisfactory Disclosure and Barring Service (DBS) check. Together, let's create a brighter future for those facing homelessness in our community! Deadline for applications: 30/06/2026 Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Project Officer x2 Location: Hybrid/Remote (With site travel in the South) Salary: £26,897 per annum Vacancy Type: One role available, permanent full time and one 12 month fixed term contract available Closing Date: 3rd of July 2026 Home Based, covering the South (East and West Sussex, Hampshire, Bournemouth, Christchurch, Poole, Dorset, Wiltshire & Devon). Do you want to help build affordable, quality homes for those who need it most and build your career at the same time? If this sounds like you, keep reading. At Stonewater, we have some of the most significant growth targets in the sector and we re looking for two Project Officers to help support to drive forward our development programme. We understand how desperately these new homes are needed and our second strategic partnership with Guinness and Homes England has secured a further £250m, to build 4,180 additional affordable homes by 2029, giving us the long-term security we need to focus on building quality homes for those who need them most. We ve built a strong platform to deliver our goals, making this a fantastic time for new colleagues to join our organisation and be part of our next phase. Our targets are significant and mark us as one of the biggest developing Housing Associations in the country, with a ground-breaking approach to environmental standards, but it s not just numbers. Our staff truly live our values and are able to fully bring their whole selves to work every day. Putting customers at the heart and working in a collaborative, proactive and solution-focussed way makes our colleagues our biggest asset. Although this is a home based role, it will involve some occasional travel to development sites within the South. The ability to independently travel to various sites within the region is essential. Flexibility in how this is achieved is left to the candidate s discretion. The ideal candidate will: Have an interest in or knowledge of housing is preferred, especially affordable housing. Be confident, independent, and pro-active in your approach to your work and relationships with colleagues. Have a customer focussed approach to your work. Have excellent administrative and problem-solving skills with excellent attention to detail. Have excellent verbal and written communication skills, able to contribute to the production of written reports and ensure effective project management to internal and external stakeholders. Have good numerical and organisational skills to enable you to prioritise and manage a varied workload. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Jun 11, 2026
Full time
Project Officer x2 Location: Hybrid/Remote (With site travel in the South) Salary: £26,897 per annum Vacancy Type: One role available, permanent full time and one 12 month fixed term contract available Closing Date: 3rd of July 2026 Home Based, covering the South (East and West Sussex, Hampshire, Bournemouth, Christchurch, Poole, Dorset, Wiltshire & Devon). Do you want to help build affordable, quality homes for those who need it most and build your career at the same time? If this sounds like you, keep reading. At Stonewater, we have some of the most significant growth targets in the sector and we re looking for two Project Officers to help support to drive forward our development programme. We understand how desperately these new homes are needed and our second strategic partnership with Guinness and Homes England has secured a further £250m, to build 4,180 additional affordable homes by 2029, giving us the long-term security we need to focus on building quality homes for those who need them most. We ve built a strong platform to deliver our goals, making this a fantastic time for new colleagues to join our organisation and be part of our next phase. Our targets are significant and mark us as one of the biggest developing Housing Associations in the country, with a ground-breaking approach to environmental standards, but it s not just numbers. Our staff truly live our values and are able to fully bring their whole selves to work every day. Putting customers at the heart and working in a collaborative, proactive and solution-focussed way makes our colleagues our biggest asset. Although this is a home based role, it will involve some occasional travel to development sites within the South. The ability to independently travel to various sites within the region is essential. Flexibility in how this is achieved is left to the candidate s discretion. The ideal candidate will: Have an interest in or knowledge of housing is preferred, especially affordable housing. Be confident, independent, and pro-active in your approach to your work and relationships with colleagues. Have a customer focussed approach to your work. Have excellent administrative and problem-solving skills with excellent attention to detail. Have excellent verbal and written communication skills, able to contribute to the production of written reports and ensure effective project management to internal and external stakeholders. Have good numerical and organisational skills to enable you to prioritise and manage a varied workload. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Teignbridge District Council £500 per day (Inside IR35) 4 months (likely extension) Hybrid - Newton Abbot / Remote Teignbridge District Council are looking for an experienced Housing Development Officer to support the delivery of a high-profile affordable housing and temporary accommodation programme across the district. This is a fantastic opportunity to step into a delivery-focused role at a pivotal time, with the Council progressing major capital schemes, a new Local Plan on the horizon, and an ambitious Housing Strategy being shaped for 2026 and beyond. You'll be joining a proactive Housing Enabling and Development team working at pace across development, acquisitions, and partnership delivery with Registered Providers, developers, and key stakeholders. Key Projects You'll Be Leading On You'll take ownership and oversight of a varied and impactful portfolio, including: Sherborne House Car Park, Newton Abbot - a flagship Council-led scheme delivering 23 Passivhaus Plus social rent apartments, with site start planned for Spring 2026 Harewood House, Kingskerswell - conversion of a former guest house into a 7-bed HMO for Temporary Accommodation, supporting homelessness provision Stock Acquisition Programme - supporting delivery of new Temporary Accommodation and resettlement homes across the district, including acquisition of additional properties funded through government and capital programmes Key Responsibilities In this role, you will: Lead project management and client-side oversight of housing development schemes from pre-construction through to delivery Ensure schemes are delivered on time, within budget, and to required quality standards Work collaboratively with internal teams including Housing, Assets, Planning, Legal, and senior stakeholders Liaise with external partners including consultants, contractors, Homes England, Registered Providers, and local stakeholders Support community and stakeholder engagement where required Maintain clear, accurate project records to support governance, audit, and continuity across programmes What We're Looking For We're keen to speak with professionals who bring: Strong experience in affordable housing development and delivery, ideally within a Local Authority or public sector environment Solid understanding of the housing challenges across rural and coastal communities Good knowledge of the Devon residential and construction market (desirable but not essential) Proven ability to manage multiple projects and stakeholder relationships effectively Strong communication skills with a collaborative, delivery-focused approach Confident user of Microsoft 365 and project management tools The Offer £500 per day (Inside IR35) Initial 4-month contract with likelihood of extension Hybrid working - remote with attendance in Newton Abbot and across Teignbridge as required Why This Role? This is not just a delivery role - it's a chance to directly influence the supply of affordable homes and temporary accommodation across Teignbridge at a time of significant strategic investment and growth. You'll be working on visible, meaningful projects with real community impact.
Jun 11, 2026
Contractor
Teignbridge District Council £500 per day (Inside IR35) 4 months (likely extension) Hybrid - Newton Abbot / Remote Teignbridge District Council are looking for an experienced Housing Development Officer to support the delivery of a high-profile affordable housing and temporary accommodation programme across the district. This is a fantastic opportunity to step into a delivery-focused role at a pivotal time, with the Council progressing major capital schemes, a new Local Plan on the horizon, and an ambitious Housing Strategy being shaped for 2026 and beyond. You'll be joining a proactive Housing Enabling and Development team working at pace across development, acquisitions, and partnership delivery with Registered Providers, developers, and key stakeholders. Key Projects You'll Be Leading On You'll take ownership and oversight of a varied and impactful portfolio, including: Sherborne House Car Park, Newton Abbot - a flagship Council-led scheme delivering 23 Passivhaus Plus social rent apartments, with site start planned for Spring 2026 Harewood House, Kingskerswell - conversion of a former guest house into a 7-bed HMO for Temporary Accommodation, supporting homelessness provision Stock Acquisition Programme - supporting delivery of new Temporary Accommodation and resettlement homes across the district, including acquisition of additional properties funded through government and capital programmes Key Responsibilities In this role, you will: Lead project management and client-side oversight of housing development schemes from pre-construction through to delivery Ensure schemes are delivered on time, within budget, and to required quality standards Work collaboratively with internal teams including Housing, Assets, Planning, Legal, and senior stakeholders Liaise with external partners including consultants, contractors, Homes England, Registered Providers, and local stakeholders Support community and stakeholder engagement where required Maintain clear, accurate project records to support governance, audit, and continuity across programmes What We're Looking For We're keen to speak with professionals who bring: Strong experience in affordable housing development and delivery, ideally within a Local Authority or public sector environment Solid understanding of the housing challenges across rural and coastal communities Good knowledge of the Devon residential and construction market (desirable but not essential) Proven ability to manage multiple projects and stakeholder relationships effectively Strong communication skills with a collaborative, delivery-focused approach Confident user of Microsoft 365 and project management tools The Offer £500 per day (Inside IR35) Initial 4-month contract with likelihood of extension Hybrid working - remote with attendance in Newton Abbot and across Teignbridge as required Why This Role? This is not just a delivery role - it's a chance to directly influence the supply of affordable homes and temporary accommodation across Teignbridge at a time of significant strategic investment and growth. You'll be working on visible, meaningful projects with real community impact.
Job Description We are looking for an experienced Housing Solutions Officer with a solid background in housing and social services within Bedfordshire. This role involves working with clients who have been supported to move into accommodation in the Private Rented Sector. The successful candidate must be able to work 4-5 days per week in Bedfordshire and visit clients at home. A full clean driving license and access to personal transport are essential. Key Responsibilities: Provide tenancy sustainment support by conducting periodic check-ins (e.g., at 3 and 6 months) with clients who have moved into Private Rented Sector accommodation. Encourage clients to self-manage their tenancies while remaining accessible for support. Check in with landlords and agents to review rent accounts, tenancy conduct, and clients' wellbeing. Qualifications Essential and Desired Skills: GCSE (or equivalent) in English Language and Mathematics. Relevant professional qualifications and experience. Advanced skills in Microsoft Office (Word, Excel, Outlook), social media, and CRM systems. A full clean driving license and personal transport. Criteria for Shortlisting - Ideal Candidate Profile: Knowledge of housing law to effectively support clients and uphold legal standards. Understanding of housing law and national policies related to homelessness, with the ability to apply this knowledge in practice. In-depth knowledge of homelessness legislation, case law, and Codes of Guidance. Familiarity with the Local Authority's obligations towards asylum seekers. Strong communication skills, both oral and written, with the ability to explain issues clearly, objectively, and in a personable manner. Excellent interpersonal skills, including active listening, advocacy, and negotiation. Understanding of recent relevant legislation and government proposals, such as the Modernisation Agenda, Best Value, and Human Rights. Awareness of equal opportunities policies and their practical application. Knowledge and Understanding of current housing issues. Experience in dealing with vulnerable customers. Experience in conducting homeless assessments. Understanding of risk assessments and lone working policies. C ompliance Requirements Full clean driving licence and own transport DBS check enhanced adults' and children's. Willingness to participate in the mandatory Right to Work Checks as part of the pre-screening application process. Diamond Blaque Group, a leading public-sector provider, acts as the employment business for this vacancy. We are committed to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
Jun 11, 2026
Contractor
Job Description We are looking for an experienced Housing Solutions Officer with a solid background in housing and social services within Bedfordshire. This role involves working with clients who have been supported to move into accommodation in the Private Rented Sector. The successful candidate must be able to work 4-5 days per week in Bedfordshire and visit clients at home. A full clean driving license and access to personal transport are essential. Key Responsibilities: Provide tenancy sustainment support by conducting periodic check-ins (e.g., at 3 and 6 months) with clients who have moved into Private Rented Sector accommodation. Encourage clients to self-manage their tenancies while remaining accessible for support. Check in with landlords and agents to review rent accounts, tenancy conduct, and clients' wellbeing. Qualifications Essential and Desired Skills: GCSE (or equivalent) in English Language and Mathematics. Relevant professional qualifications and experience. Advanced skills in Microsoft Office (Word, Excel, Outlook), social media, and CRM systems. A full clean driving license and personal transport. Criteria for Shortlisting - Ideal Candidate Profile: Knowledge of housing law to effectively support clients and uphold legal standards. Understanding of housing law and national policies related to homelessness, with the ability to apply this knowledge in practice. In-depth knowledge of homelessness legislation, case law, and Codes of Guidance. Familiarity with the Local Authority's obligations towards asylum seekers. Strong communication skills, both oral and written, with the ability to explain issues clearly, objectively, and in a personable manner. Excellent interpersonal skills, including active listening, advocacy, and negotiation. Understanding of recent relevant legislation and government proposals, such as the Modernisation Agenda, Best Value, and Human Rights. Awareness of equal opportunities policies and their practical application. Knowledge and Understanding of current housing issues. Experience in dealing with vulnerable customers. Experience in conducting homeless assessments. Understanding of risk assessments and lone working policies. C ompliance Requirements Full clean driving licence and own transport DBS check enhanced adults' and children's. Willingness to participate in the mandatory Right to Work Checks as part of the pre-screening application process. Diamond Blaque Group, a leading public-sector provider, acts as the employment business for this vacancy. We are committed to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
Are you an experienced Housing Officer with a strong understanding of Part VII of the Housing Act 1996? We are working with a forward-thinking Local Authority seeking a skilled professional to join their Housing Service and play a key role in managing an increasing volume of statutory housing reviews and accommodation offers. This is an exciting opportunity to join a busy service during a period of transformation and make an immediate impact supporting vulnerable residents while ensuring legal compliance across homelessness decision-making. The Role You will be responsible for managing and determining reviews under Part VII of the Housing Act 1996, ensuring decisions are legally robust, evidence-based and delivered within statutory timescales. You will also oversee and make offers of suitable accommodation, including both Temporary Accommodation and settled housing solutions. Key Responsibilities Conduct statutory reviews under Part VII of the Housing Act 1996. Assess complex housing and homelessness cases and produce well-reasoned review decisions. Make offers of Temporary Accommodation and settled accommodation in line with legislation and policy. Ensure all decisions comply with current housing legislation, case law and best practice. Liaise with applicants, legal representatives, housing providers and internal stakeholders. Maintain accurate case records and provide clear written communication throughout the review process. About You To be successful in this role, you will have: Proven experience conducting reviews under Part VII of the Housing Act 1996. Experience making offers of accommodation under homelessness legislation, including Temporary Accommodation. Strong knowledge of homelessness legislation, guidance and case law. Excellent written decision-making and report-writing skills. The ability to manage a demanding caseload and work independently. Previous Local Authority housing experience. This is a fantastic opportunity to join a busy and evolving Housing Service where your expertise will be highly valued. You will play a crucial role in ensuring fair, lawful and timely decisions for residents seeking housing assistance.
Jun 11, 2026
Seasonal
Are you an experienced Housing Officer with a strong understanding of Part VII of the Housing Act 1996? We are working with a forward-thinking Local Authority seeking a skilled professional to join their Housing Service and play a key role in managing an increasing volume of statutory housing reviews and accommodation offers. This is an exciting opportunity to join a busy service during a period of transformation and make an immediate impact supporting vulnerable residents while ensuring legal compliance across homelessness decision-making. The Role You will be responsible for managing and determining reviews under Part VII of the Housing Act 1996, ensuring decisions are legally robust, evidence-based and delivered within statutory timescales. You will also oversee and make offers of suitable accommodation, including both Temporary Accommodation and settled housing solutions. Key Responsibilities Conduct statutory reviews under Part VII of the Housing Act 1996. Assess complex housing and homelessness cases and produce well-reasoned review decisions. Make offers of Temporary Accommodation and settled accommodation in line with legislation and policy. Ensure all decisions comply with current housing legislation, case law and best practice. Liaise with applicants, legal representatives, housing providers and internal stakeholders. Maintain accurate case records and provide clear written communication throughout the review process. About You To be successful in this role, you will have: Proven experience conducting reviews under Part VII of the Housing Act 1996. Experience making offers of accommodation under homelessness legislation, including Temporary Accommodation. Strong knowledge of homelessness legislation, guidance and case law. Excellent written decision-making and report-writing skills. The ability to manage a demanding caseload and work independently. Previous Local Authority housing experience. This is a fantastic opportunity to join a busy and evolving Housing Service where your expertise will be highly valued. You will play a crucial role in ensuring fair, lawful and timely decisions for residents seeking housing assistance.
Job Title: Homelessness Prevention & Solutions Officer Location: Harrow Council Employer: Pertemps Recruitment Partnership for Harrow Council Contract Type: Temporary ongoing assignment, until 31st March 2027 Hours of Work: 37 hours per week Payrate: 21.23 per hour PAYE Overview: Pertemps have an exciting opportunity within Harrow Council for a self-driven and motivated Homelessness Prevention & Solutions Officer to join an expanding team. The role of Homelessness Prevention & Solutions Officer has a competitive pay rate of 18.59 per hour (negotiable). Other benefits include excellent training and support for career development and 21 days of holiday (excluding Bank Holidays). Main Responsibilities To take part in the Duty Triage rota and to assist customers through general reception, telephone, and electronic enquiries with appropriate advice. To deliver intensive, specialist support to homeless clients. To manage a caseload of people who are currently experiencing a housing crisis and provide a service that seeks to minimise the duration of that crisis. To understand the complex, multiple needs as well as strengths of those individuals; and develop trusting, non-dependent relationships to improve their confidence and motivation to progress towards their next step in housing To create individual Personal Housing Plans (PHPs) for everyone in housing need to sustain existing accommodation and/or find new housing, taking account of their circumstances and keeping the plan under review. To provide some support for individuals through the resettlement process when moving to a new home. Requirements Comprehensive knowledge of all core legislation such as the Housing Act 1985, Housing Act 1996 as amended by Homelessness Act 2002, the Homelessness Reduction Act 2017, housing needs issues, related legislation, and case law. Good working knowledge of housing benefit rules and the supply and demand issues related to public sector and private housing in a London council. Expert knowledge of homelessness policy and practice Experience of negotiation/advocacy/mediation. Experience in effective record keeping including electronically. Experience in carrying out interviews, investigations, and negotiations. About Us For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in the length of service and career progression of our employees. " Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. " The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)>
Jun 11, 2026
Seasonal
Job Title: Homelessness Prevention & Solutions Officer Location: Harrow Council Employer: Pertemps Recruitment Partnership for Harrow Council Contract Type: Temporary ongoing assignment, until 31st March 2027 Hours of Work: 37 hours per week Payrate: 21.23 per hour PAYE Overview: Pertemps have an exciting opportunity within Harrow Council for a self-driven and motivated Homelessness Prevention & Solutions Officer to join an expanding team. The role of Homelessness Prevention & Solutions Officer has a competitive pay rate of 18.59 per hour (negotiable). Other benefits include excellent training and support for career development and 21 days of holiday (excluding Bank Holidays). Main Responsibilities To take part in the Duty Triage rota and to assist customers through general reception, telephone, and electronic enquiries with appropriate advice. To deliver intensive, specialist support to homeless clients. To manage a caseload of people who are currently experiencing a housing crisis and provide a service that seeks to minimise the duration of that crisis. To understand the complex, multiple needs as well as strengths of those individuals; and develop trusting, non-dependent relationships to improve their confidence and motivation to progress towards their next step in housing To create individual Personal Housing Plans (PHPs) for everyone in housing need to sustain existing accommodation and/or find new housing, taking account of their circumstances and keeping the plan under review. To provide some support for individuals through the resettlement process when moving to a new home. Requirements Comprehensive knowledge of all core legislation such as the Housing Act 1985, Housing Act 1996 as amended by Homelessness Act 2002, the Homelessness Reduction Act 2017, housing needs issues, related legislation, and case law. Good working knowledge of housing benefit rules and the supply and demand issues related to public sector and private housing in a London council. Expert knowledge of homelessness policy and practice Experience of negotiation/advocacy/mediation. Experience in effective record keeping including electronically. Experience in carrying out interviews, investigations, and negotiations. About Us For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in the length of service and career progression of our employees. " Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. " The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)>
Location: Maidstone Contract: Temporary, 3 months Hours: Full-time, 37 hours per week Salary: £20 per hour, plus holiday Start Date: ASAP Prospectus is proud to be supporting our client in their search for a temporary Homelessness Resettlement Officer . Please note this role will require a standard DBS check due to the need to work closely with vulnerable adults. Responsibilities: Manage a caseload of households owed the main housing duty, supporting them into settled accommodation Develop and maintain Personalised Housing Plans to help prevent and relieve homelessness Provide housing advice across a range of options including private rented sector, social housing, and supported accommodation Work closely with landlords and partners to secure accommodation and remove barriers (e.g. rent arrears, affordability issues) Carry out assessments, interviews, and home visits where required Ensure decisions are made in line with Housing Act 1996 (Part VII) and the Homelessness Code of Guidance Maintain accurate records and meet performance targets Work collaboratively with internal teams and external agencies Requirements: Recent, relevant experience working in a housing or homelessness-focused role High level of organisation and attention to detail, with the ability to manage priorities and caseloads Excellent interpersonal and communication skills, with the ability to build strong stakeholder relationships Collaborative, proactive, and empathetic approach CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format. At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Jun 11, 2026
Full time
Location: Maidstone Contract: Temporary, 3 months Hours: Full-time, 37 hours per week Salary: £20 per hour, plus holiday Start Date: ASAP Prospectus is proud to be supporting our client in their search for a temporary Homelessness Resettlement Officer . Please note this role will require a standard DBS check due to the need to work closely with vulnerable adults. Responsibilities: Manage a caseload of households owed the main housing duty, supporting them into settled accommodation Develop and maintain Personalised Housing Plans to help prevent and relieve homelessness Provide housing advice across a range of options including private rented sector, social housing, and supported accommodation Work closely with landlords and partners to secure accommodation and remove barriers (e.g. rent arrears, affordability issues) Carry out assessments, interviews, and home visits where required Ensure decisions are made in line with Housing Act 1996 (Part VII) and the Homelessness Code of Guidance Maintain accurate records and meet performance targets Work collaboratively with internal teams and external agencies Requirements: Recent, relevant experience working in a housing or homelessness-focused role High level of organisation and attention to detail, with the ability to manage priorities and caseloads Excellent interpersonal and communication skills, with the ability to build strong stakeholder relationships Collaborative, proactive, and empathetic approach CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format. At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Single Homeless Project has an opportunity for a Philanthropy and Major Gifts Officer ? to join the team in Kings Cross (Hybrid Working). You will join us on a full-time, permanent basis, working 37.5 hours, and in return, you will receive a competitive salary starting at £34,127 and rising incrementally to £36,947 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Philanthropy and Major Gifts Officer role: This is a rare opportunity to build something from the ground up and see the direct impact of your work on people experiencing homelessness across London. As our first Philanthropy and Major Gifts Officer, you will work closely with the Assistant Director of Fundraising to bring our new strategy to life, shaping how we engage major donors and grow a powerful community of supporters who are motivated to stand alongside Single Homeless Project (SHP) and our clients. Every relationship you build and every gift you secure will help create real opportunities for our clients to move away from homelessness and towards safety, stability and independence. You will take the lead in developing and managing meaningful relationships with major donors, creating thoughtful and engaging journeys that bring them closer to our work and the difference it makes day to day. Alongside nurturing existing supporters, you will identify and secure new funding opportunities, building a strong and sustainable pipeline of donors and driving forward this new area of income generation within the team. Working collaboratively across SHP, you will connect philanthropists with our services in a way that feels personal, impactful and rooted in the realities of our work, while contributing to the wider fundraising targets that enable us to keep delivering life changing support. Hybrid working for us means a mix of in office working in Kings Cross and home working. Currently two days in the office (usually Wednesday and Friday) with the rest from home. About you as our Philanthropy and Major Gifts Officer: You have experience building relationships with donors, supporters or partners, and know how to turn those relationships into meaningful income or long term support. You re a confident communicator, able to bring a cause to life through conversations and written content that genuinely connects people to impact. You re proactive and driven, comfortable spotting opportunities, growing a pipeline and following through to secure results. You re organised and detail focused, able to manage multiple relationships and keep accurate records using CRM or similar systems. You re motivated by purpose and excited by the chance to help shape and grow a new area of fundraising that directly supports people experiencing homelessness in London. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Please note we will be reviewing applications and inviting suitable candidates to interview online via Microsoft Teams as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert as soon as a suitable candidate is identified. Suitable candidates will be invited to a second stage interview. This post will require a Basic DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Philanthropy and Major Gifts Officer - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Jun 11, 2026
Full time
Single Homeless Project has an opportunity for a Philanthropy and Major Gifts Officer ? to join the team in Kings Cross (Hybrid Working). You will join us on a full-time, permanent basis, working 37.5 hours, and in return, you will receive a competitive salary starting at £34,127 and rising incrementally to £36,947 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Philanthropy and Major Gifts Officer role: This is a rare opportunity to build something from the ground up and see the direct impact of your work on people experiencing homelessness across London. As our first Philanthropy and Major Gifts Officer, you will work closely with the Assistant Director of Fundraising to bring our new strategy to life, shaping how we engage major donors and grow a powerful community of supporters who are motivated to stand alongside Single Homeless Project (SHP) and our clients. Every relationship you build and every gift you secure will help create real opportunities for our clients to move away from homelessness and towards safety, stability and independence. You will take the lead in developing and managing meaningful relationships with major donors, creating thoughtful and engaging journeys that bring them closer to our work and the difference it makes day to day. Alongside nurturing existing supporters, you will identify and secure new funding opportunities, building a strong and sustainable pipeline of donors and driving forward this new area of income generation within the team. Working collaboratively across SHP, you will connect philanthropists with our services in a way that feels personal, impactful and rooted in the realities of our work, while contributing to the wider fundraising targets that enable us to keep delivering life changing support. Hybrid working for us means a mix of in office working in Kings Cross and home working. Currently two days in the office (usually Wednesday and Friday) with the rest from home. About you as our Philanthropy and Major Gifts Officer: You have experience building relationships with donors, supporters or partners, and know how to turn those relationships into meaningful income or long term support. You re a confident communicator, able to bring a cause to life through conversations and written content that genuinely connects people to impact. You re proactive and driven, comfortable spotting opportunities, growing a pipeline and following through to secure results. You re organised and detail focused, able to manage multiple relationships and keep accurate records using CRM or similar systems. You re motivated by purpose and excited by the chance to help shape and grow a new area of fundraising that directly supports people experiencing homelessness in London. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Please note we will be reviewing applications and inviting suitable candidates to interview online via Microsoft Teams as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert as soon as a suitable candidate is identified. Suitable candidates will be invited to a second stage interview. This post will require a Basic DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Philanthropy and Major Gifts Officer - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Location: Hook- Hampshire (Hybrid 3 days per week in office) Salary: Up to £40,000 per annum Reports to: Chief Executive Officer (CEO) Overview : We are seeking a highly organised and proactive Executive Assistant to provide comprehensive support to the CEO and Senior Leadership Team. This is a pivotal role requiring exceptional organisational skills, discretion, and the ability to manage multiple priorities within a fast-paced business environment. The successful candidate will act as a trusted partner to the executive team, ensuring the smooth coordination of schedules, meetings, communications, travel arrangements, and key business activities. Key Responsibilities: Provide full administrative support to the CEO and Senior Leadership Team. Manage complex diaries, calendars, and appointments, ensuring efficient use of executive time. Coordinate and prioritise incoming communications, including emails, calls, and correspondence. Prepare and distribute documentation, presentations, reports, and briefing materials. Organise and coordinate meetings, conferences, workshops, and company events Prepare agendas and supporting documentation Attend meetings where required, take accurate minutes, and track follow-up actions. Arrange domestic and international travel, including flights, accommodation, transportation, and itineraries. Ensure travel arrangements are cost-effective and aligned with company policy. Assist with business projects, research activities, and ad hoc initiatives. Monitor deadlines and help executives prioritise workloads and commitments. Process expenses and support financial administration activities. Ensure records and documentation are organised and up to date. Build effective working relationships across the business. Handle sensitive and confidential information with the utmost discretion. Skills & Experience Previous experience as an Executive Assistant, Personal Assistant, or similar senior administrative role. Experience supporting senior executives in a corporate environment. Advanced Microsoft Office skills, including Outlook, Word, Excel, and PowerPoint. Excellent organisational, prioritisation, and time-management skills. Strong written and verbal communication abilities. High level of accuracy and attention to detail. Ability to work independently and manage multiple competing priorities. Personal Attributes Trustworthy and discreet when handling confidential information. Calm and composed under pressure. Solutions-focused with a proactive mindset. Benefits Competitive salary up to £40,000 per annum Performance-related bonus scheme 25 days annual leave, increasing with length of service Company pension scheme Private medical and dental insurance (following successful completion of probation) Length of service recognition vouchers Specsavers eye-care vouchers Income protection scheme Life assurance cover Hybrid working arrangement (3 days per week in office)
Jun 11, 2026
Full time
Location: Hook- Hampshire (Hybrid 3 days per week in office) Salary: Up to £40,000 per annum Reports to: Chief Executive Officer (CEO) Overview : We are seeking a highly organised and proactive Executive Assistant to provide comprehensive support to the CEO and Senior Leadership Team. This is a pivotal role requiring exceptional organisational skills, discretion, and the ability to manage multiple priorities within a fast-paced business environment. The successful candidate will act as a trusted partner to the executive team, ensuring the smooth coordination of schedules, meetings, communications, travel arrangements, and key business activities. Key Responsibilities: Provide full administrative support to the CEO and Senior Leadership Team. Manage complex diaries, calendars, and appointments, ensuring efficient use of executive time. Coordinate and prioritise incoming communications, including emails, calls, and correspondence. Prepare and distribute documentation, presentations, reports, and briefing materials. Organise and coordinate meetings, conferences, workshops, and company events Prepare agendas and supporting documentation Attend meetings where required, take accurate minutes, and track follow-up actions. Arrange domestic and international travel, including flights, accommodation, transportation, and itineraries. Ensure travel arrangements are cost-effective and aligned with company policy. Assist with business projects, research activities, and ad hoc initiatives. Monitor deadlines and help executives prioritise workloads and commitments. Process expenses and support financial administration activities. Ensure records and documentation are organised and up to date. Build effective working relationships across the business. Handle sensitive and confidential information with the utmost discretion. Skills & Experience Previous experience as an Executive Assistant, Personal Assistant, or similar senior administrative role. Experience supporting senior executives in a corporate environment. Advanced Microsoft Office skills, including Outlook, Word, Excel, and PowerPoint. Excellent organisational, prioritisation, and time-management skills. Strong written and verbal communication abilities. High level of accuracy and attention to detail. Ability to work independently and manage multiple competing priorities. Personal Attributes Trustworthy and discreet when handling confidential information. Calm and composed under pressure. Solutions-focused with a proactive mindset. Benefits Competitive salary up to £40,000 per annum Performance-related bonus scheme 25 days annual leave, increasing with length of service Company pension scheme Private medical and dental insurance (following successful completion of probation) Length of service recognition vouchers Specsavers eye-care vouchers Income protection scheme Life assurance cover Hybrid working arrangement (3 days per week in office)
Housing Officer Location: South West Salary : £36,000 Vacancy Type: Full Time It matters. So they're bringing it closer to home. Their customers have told them they want the organisation to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for a Housing Officer to cover the following patches: Cirencester, Chipping Norton & Chippenham What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
Jun 11, 2026
Full time
Housing Officer Location: South West Salary : £36,000 Vacancy Type: Full Time It matters. So they're bringing it closer to home. Their customers have told them they want the organisation to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for a Housing Officer to cover the following patches: Cirencester, Chipping Norton & Chippenham What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services. Head of Operations Role Profile Role: Accommodation Manager Term: Permanent Salary: 38 - 40k Responsible to: Chief Executive Officer Responsible for: Accommodation Team Leader/Housekeeper & Maintenance officer Pension: 6% employer contribution Health: Cash Plan Health Scheme and Health & Wellbeing Assistance Programme Hours: 37.5 hours per week Annual Leave: 30 days (inclusive of birthday) plus 8 bank holidays Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services. Key aspects of the role • To ensure the effective management of Pdap safe accommodation services. We currently have 3 refuge sites across Kirklees and a combined bed space of 23, with plans for further expansion in 2027. • To provide regular line management and development opportunities to your team and ensure they are adequately supported on a day-to-day basis. 2 • To be responsible for accommodation contract compliance and maintain effective relationships with our partners and commissioners in Kirklees. • Develop and maintain excellent links with our accommodation landlords ensuring they are kept up to date with any concerns, areas for development and opportunities for growth at each site. • To ensure our buildings and support services meet all legal regulations (e.g. Health & Safety/ HMO licencing conditions & Safeguarding). • Lead on the implementation and compliance of our Leading Lights accreditation within our accommodation team. • To work with the CEO to contribute to Pdap Strategic Planning, including opportunities for further development and expansion of our safe accommodation services. • To educate and inform the public and other professionals; raising awareness, increasing understanding of domestic abuse and improving the multi-agency response in Kirklees. • To ensure Pdap values are central to delivery of all services including that our homes are fit for purpose as welcoming places for our families to live. • To ensure that the views of those with lived experience of domestic abuse are at the core of the work Pdap carries out and that they inform and shape the development of new services Oversight of high quality service delivery • To develop and implement policies and procedures relating to the accommodation service ensuring they are kept up to date and in line with current legislation. • Embed accreditation requirements throughout service management and delivery. • Monitor and evaluate the service, producing accurate data reports as and when required for commissioners, CEO and the Board of Trustees. • Support the accommodation team in providing a safe, secure and welcoming environment for victims of domestic abuse. • To ensure that our commitment to inclusion, equity and diversity is embedded across all aspects of employment and service delivery. • To ensure our accommodation services are delivered and adequately resourced in line with the DA Act and the LA Statutory Duty requirements, identifying any gaps in delivery and working with the CEO and commissioners to address these. • Take part in the out of hours (back up) on call management rota. Supporting our Staff • To lead on the recruitment, induction and deployment of accommodation staff, volunteers and student placements ensuring effective cover across all sites. • To provide regular supervision, support and development opportunities to the accommodation team leader, maintenance officer and housekeeper. • Oversee training and development opportunities for accommodation staff, empowering them to develop their skills and knowledge whilst being managed with a fair and consistent approach. • Act as Safeguarding Lead for Accommodation services. • Promote and foster good working relationships between all Pdap staffing teams. Working with our Partners • To represent the values of Pdap in all our external partnership working. • To represent Pdap at a strategic level including attendance at and chairing meetings, attending advisory groups and influencing how stakeholders respond to domestic abuse. • To develop and maintain good positive working relationships and referral pathways with relevant agencies and professionals. 3 • To liaise with universities and external tutors in relation to student placements. • Foster positive relationships with our commissioners, landlords and funders. Finance & Administration • To oversee and deliver agreed budgets relating to the accommodation service. • To assist the Finance Director with setting annual budgets. • To be responsible for the effective operation of accommodation services, ensuring that all resources, assets and monies are always properly accounted for. Promoting equity, diversity & inclusion • Regularly review service level accessibility data and update the EDI action plan with actions to address these. • Actively and appropriately challenge all forms of discrimination. • Proactively promote equity, diversity and inclusion in all work with clients, ensuring fair access to services for all. Other • Flexible working hours according to the needs of the project. • Evening and weekend work may sometimes be required. • Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation, and with the prior agreement of the COO. • The role will predominantly be based across our accommodation sites or at our main office. • As our sites are across Kirklees, use of a car is desirable • Please note this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Person Specification Skills & Experience Essential/Desirable Experience of managing a HMO or similar supported housing service Essential Significant experience in a line management role Essential Ability to identify areas of development for staff and support them to improve their practice Essential Experience working in Domestic abuse or aligned sector such as substance misuse, housing, mental health, social care etc Essential Experience of working in the third sector Desirable Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands Essential Ability to analyse data to identify gaps, and actions and write high quality reports and action plans Essential 4 Proven track record translating strategy into operational delivery Essential Be able to demonstrate excellent literacy and IT skills, including case management systems, Word, Outlook and Excel. Essential Experience & confidence delivering presentations/ training and talks to a wide range of audiences Essential Ability to build and maintain strong partnership relationships with landlords, contract managers and commissioners Essential Able to demonstrate strong professional boundaries and maintain confidentiality Essential Knowledge Essential/Desirable Sound understanding of domestic abuse and VAWG Essential Knowledge of charity governance and financial management Desirable Understanding of the full range of housing management responsibilities including preventing rent arrears, supporting safe and planned transitions to permanent housing, health and safety, and the housing, legal and welfare rights of those experiencing domestic violence Essential Understanding of commissioning requirements and contract compliance Essential Understanding of housing legislation in relation to the delivery of supported housing and HMOs Essential Excellent understanding of quality assurance including Leading Lights or equivalent accreditation Desirable Commitment to working in partnership and building strong relationships with stakeholders Essential Excellent understanding of and commitment to equity, diversity and inclusion Essential
Jun 10, 2026
Full time
Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services. Head of Operations Role Profile Role: Accommodation Manager Term: Permanent Salary: 38 - 40k Responsible to: Chief Executive Officer Responsible for: Accommodation Team Leader/Housekeeper & Maintenance officer Pension: 6% employer contribution Health: Cash Plan Health Scheme and Health & Wellbeing Assistance Programme Hours: 37.5 hours per week Annual Leave: 30 days (inclusive of birthday) plus 8 bank holidays Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services. Key aspects of the role • To ensure the effective management of Pdap safe accommodation services. We currently have 3 refuge sites across Kirklees and a combined bed space of 23, with plans for further expansion in 2027. • To provide regular line management and development opportunities to your team and ensure they are adequately supported on a day-to-day basis. 2 • To be responsible for accommodation contract compliance and maintain effective relationships with our partners and commissioners in Kirklees. • Develop and maintain excellent links with our accommodation landlords ensuring they are kept up to date with any concerns, areas for development and opportunities for growth at each site. • To ensure our buildings and support services meet all legal regulations (e.g. Health & Safety/ HMO licencing conditions & Safeguarding). • Lead on the implementation and compliance of our Leading Lights accreditation within our accommodation team. • To work with the CEO to contribute to Pdap Strategic Planning, including opportunities for further development and expansion of our safe accommodation services. • To educate and inform the public and other professionals; raising awareness, increasing understanding of domestic abuse and improving the multi-agency response in Kirklees. • To ensure Pdap values are central to delivery of all services including that our homes are fit for purpose as welcoming places for our families to live. • To ensure that the views of those with lived experience of domestic abuse are at the core of the work Pdap carries out and that they inform and shape the development of new services Oversight of high quality service delivery • To develop and implement policies and procedures relating to the accommodation service ensuring they are kept up to date and in line with current legislation. • Embed accreditation requirements throughout service management and delivery. • Monitor and evaluate the service, producing accurate data reports as and when required for commissioners, CEO and the Board of Trustees. • Support the accommodation team in providing a safe, secure and welcoming environment for victims of domestic abuse. • To ensure that our commitment to inclusion, equity and diversity is embedded across all aspects of employment and service delivery. • To ensure our accommodation services are delivered and adequately resourced in line with the DA Act and the LA Statutory Duty requirements, identifying any gaps in delivery and working with the CEO and commissioners to address these. • Take part in the out of hours (back up) on call management rota. Supporting our Staff • To lead on the recruitment, induction and deployment of accommodation staff, volunteers and student placements ensuring effective cover across all sites. • To provide regular supervision, support and development opportunities to the accommodation team leader, maintenance officer and housekeeper. • Oversee training and development opportunities for accommodation staff, empowering them to develop their skills and knowledge whilst being managed with a fair and consistent approach. • Act as Safeguarding Lead for Accommodation services. • Promote and foster good working relationships between all Pdap staffing teams. Working with our Partners • To represent the values of Pdap in all our external partnership working. • To represent Pdap at a strategic level including attendance at and chairing meetings, attending advisory groups and influencing how stakeholders respond to domestic abuse. • To develop and maintain good positive working relationships and referral pathways with relevant agencies and professionals. 3 • To liaise with universities and external tutors in relation to student placements. • Foster positive relationships with our commissioners, landlords and funders. Finance & Administration • To oversee and deliver agreed budgets relating to the accommodation service. • To assist the Finance Director with setting annual budgets. • To be responsible for the effective operation of accommodation services, ensuring that all resources, assets and monies are always properly accounted for. Promoting equity, diversity & inclusion • Regularly review service level accessibility data and update the EDI action plan with actions to address these. • Actively and appropriately challenge all forms of discrimination. • Proactively promote equity, diversity and inclusion in all work with clients, ensuring fair access to services for all. Other • Flexible working hours according to the needs of the project. • Evening and weekend work may sometimes be required. • Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation, and with the prior agreement of the COO. • The role will predominantly be based across our accommodation sites or at our main office. • As our sites are across Kirklees, use of a car is desirable • Please note this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Person Specification Skills & Experience Essential/Desirable Experience of managing a HMO or similar supported housing service Essential Significant experience in a line management role Essential Ability to identify areas of development for staff and support them to improve their practice Essential Experience working in Domestic abuse or aligned sector such as substance misuse, housing, mental health, social care etc Essential Experience of working in the third sector Desirable Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands Essential Ability to analyse data to identify gaps, and actions and write high quality reports and action plans Essential 4 Proven track record translating strategy into operational delivery Essential Be able to demonstrate excellent literacy and IT skills, including case management systems, Word, Outlook and Excel. Essential Experience & confidence delivering presentations/ training and talks to a wide range of audiences Essential Ability to build and maintain strong partnership relationships with landlords, contract managers and commissioners Essential Able to demonstrate strong professional boundaries and maintain confidentiality Essential Knowledge Essential/Desirable Sound understanding of domestic abuse and VAWG Essential Knowledge of charity governance and financial management Desirable Understanding of the full range of housing management responsibilities including preventing rent arrears, supporting safe and planned transitions to permanent housing, health and safety, and the housing, legal and welfare rights of those experiencing domestic violence Essential Understanding of commissioning requirements and contract compliance Essential Understanding of housing legislation in relation to the delivery of supported housing and HMOs Essential Excellent understanding of quality assurance including Leading Lights or equivalent accreditation Desirable Commitment to working in partnership and building strong relationships with stakeholders Essential Excellent understanding of and commitment to equity, diversity and inclusion Essential
Housing Officer - Statutory Homelessness Rate of pay: 32.26 Umbrella per hour Job Type: Temporary (until end of September 2026) Location: Guildhall (Hybrid - 3 days office, 2 days remote) Day-to-Day Responsibilities Assess homeless applications in line with Part VII of the Housing Act 1996, Homelessness Reduction Act 2017, and relevant legislation. Deliver a comprehensive housing advice service, supporting applicants who are homeless or threatened with homelessness. Carry out detailed and sensitive interviews to assess housing needs and determine appropriate outcomes. Draft and issue statutory S184 decision letters accurately and within required timeframes. Develop and implement Personal Housing Plans to support prevention and relief duties. Arrange temporary accommodation placements where required, ensuring eligibility criteria are met and processes are followed. Maintain accurate case records and ensure data returns to central government are completed on time. Provide advice to customers via phone, email and face-to-face (including walk-in and duty cover). Liaise with internal teams and external agencies (e.g. welfare services, social care) to deliver holistic support. Conduct visits to temporary accommodation where necessary and ensure appropriate standards are maintained. Carry out checks to verify applicant information and prevent fraudulent applications. Contribute to wider homelessness prevention and rough sleeping initiatives. Support team operations within a structure of triage, housing officers, and senior housing officer oversight. Skills & Experience Required Proven experience working in a Housing Options or Homelessness service within a local authority. Strong knowledge of homelessness legislation, including the Housing Act 1996 (Part VII), Homelessness Reduction Act 2017, and associated guidance. Demonstrable experience assessing homeless applications and determining duties. Experience issuing S184 decision letters. Ability to provide effective housing advice and prevent homelessness through early intervention. Strong communication and interviewing skills, with a person-centred approach. Experience managing a varied caseload and working to deadlines. Ability to work independently and as part of a team in a busy environment. Competent in maintaining accurate records and handling sensitive information. Additional Requirements Hybrid working: 3 days office-based and 2 days remote (including at least one duty day covering phones and walk-ins). Enhanced DBS required. To apply for the Housing Officer - Statutory Homelessness position, please submit your CV detailing your relevant experience
Jun 10, 2026
Seasonal
Housing Officer - Statutory Homelessness Rate of pay: 32.26 Umbrella per hour Job Type: Temporary (until end of September 2026) Location: Guildhall (Hybrid - 3 days office, 2 days remote) Day-to-Day Responsibilities Assess homeless applications in line with Part VII of the Housing Act 1996, Homelessness Reduction Act 2017, and relevant legislation. Deliver a comprehensive housing advice service, supporting applicants who are homeless or threatened with homelessness. Carry out detailed and sensitive interviews to assess housing needs and determine appropriate outcomes. Draft and issue statutory S184 decision letters accurately and within required timeframes. Develop and implement Personal Housing Plans to support prevention and relief duties. Arrange temporary accommodation placements where required, ensuring eligibility criteria are met and processes are followed. Maintain accurate case records and ensure data returns to central government are completed on time. Provide advice to customers via phone, email and face-to-face (including walk-in and duty cover). Liaise with internal teams and external agencies (e.g. welfare services, social care) to deliver holistic support. Conduct visits to temporary accommodation where necessary and ensure appropriate standards are maintained. Carry out checks to verify applicant information and prevent fraudulent applications. Contribute to wider homelessness prevention and rough sleeping initiatives. Support team operations within a structure of triage, housing officers, and senior housing officer oversight. Skills & Experience Required Proven experience working in a Housing Options or Homelessness service within a local authority. Strong knowledge of homelessness legislation, including the Housing Act 1996 (Part VII), Homelessness Reduction Act 2017, and associated guidance. Demonstrable experience assessing homeless applications and determining duties. Experience issuing S184 decision letters. Ability to provide effective housing advice and prevent homelessness through early intervention. Strong communication and interviewing skills, with a person-centred approach. Experience managing a varied caseload and working to deadlines. Ability to work independently and as part of a team in a busy environment. Competent in maintaining accurate records and handling sensitive information. Additional Requirements Hybrid working: 3 days office-based and 2 days remote (including at least one duty day covering phones and walk-ins). Enhanced DBS required. To apply for the Housing Officer - Statutory Homelessness position, please submit your CV detailing your relevant experience
