138 jobs found

Customer Service Team Leader Customer Experience Team Leader £36,000 Poole, Dorset Up to £36,000 + Monthly Bonus Scheme Permanent Full-Time (40 Hours Per Week) Are you an experienced Customer Service Team Leader, Customer Experience Team Leader, or Customer Service Supervisor looking for your next career move? We're recruiting for a highly organised and customer-focused Customer Service Team Leader to join a growing business in Poole. This is an excellent opportunity for a customer service professional with leadership experience to manage a team, improve customer satisfaction, and drive operational performance within a fast-paced environment. If you're passionate about delivering exceptional customer experiences, coaching teams, and improving service delivery, this could be the perfect role for you. The Role As a Customer Service Team Leader, you will lead a team of Customer Experience Associates, ensuring customers receive outstanding support across telephone, email, CRM, and online ordering channels. Key responsibilities include: Leading and developing a high-performing customer service team Managing customer enquiries via phone, email, and online platforms Driving customer satisfaction and service excellence Monitoring team performance against customer service KPIs Supporting order processing, account management, and customer administration Managing CRM records and ensuring accurate customer data Overseeing customer projects and service-related initiatives Building strong relationships with customers, suppliers, and internal teams Identifying opportunities to improve processes and customer journeys Ensuring service levels, response times, and operational targets are consistently achieved About You To be successful in this Customer Service Team Leader job, you'll ideally have: Previous experience as a Customer Service Team Leader, Customer Service Supervisor, Customer Support Team Leader, or Customer Service Manager Strong leadership and people management skills Experience working with CRM systems and customer databases Excellent communication skills, both written and verbal Strong organisational and problem-solving abilities Experience managing customer service KPIs and performance metrics Good Microsoft Office and Excel skills The ability to thrive in a fast-paced customer service environment What's On Offer? In return, you'll receive: Monthly profit share bonus scheme 30 days holiday including bank holidays Company sick pay Free onsite parking Free lunch every Friday Employee discounts and Perks at Work scheme Cycle to Work scheme Employee Assistance Programme (EAP) Eye care reimbursement Subsidised workplace massage Regular social and company events Why Apply? This is a fantastic opportunity to join a successful and growing organisation that genuinely values customer service, employee wellbeing, and career development. You'll play a key role in shaping the customer experience while leading and developing a motivated customer service team. Apply today if you're looking for your next Customer Service Team Leader, Customer Experience Manager, Customer Support Team Leader, or Customer Service Supervisor opportunity in Poole, Dorset.

Salary: circa 28,500 Hours: 8am-5pm Monday - Friday Location: Sevenoaks, Kent This fantastic, well established and extremely busy business are looking for a Client Support Advisor/ Account Manager due to the ongoing requirements within the company. This is a fast paced position, you must be able to multi-task and speak with clients via email and phone. Full on the job training will be provided. Duties will include: - Client service and returns processes - Processing orders - Booking and distributing goods - Answering phone calls - Resolving client queries - Using courier portals to raise labels You will ideally have worked within a distribution setting, have experience working within a customer service/ client service position previously and a strong ability to multi-task and a hard working attitude. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Brook Street Recruitment is currently working on behalf of a leading commercial vehicle business to recruit a Sales Support Supervisor. Role Overview Reporting to the General Manager, this is a key aftersales support position responsible for overseeing efficient sales order processing, accurate delivery coordination, and providing dependable support to the sales team. The successful candidate will act as a central link between customers, sales, logistics, and procurement, ensuring seamless operations and a high standard of customer satisfaction. Key Responsibilities Supervise the day-to-day activities of the sales support team, ensuring smooth order processing and on-time delivery Coordinate all sales support and order processing functions across the business Ensure accuracy of quotations, sales orders, and invoices, including correct parts, pricing, and stock levels Liaise with depot parts teams to schedule and track deliveries Monitor order progress and provide proactive updates to customers and sales representatives Support the sales team with quotations, pricing, and product availability queries Resolve order discrepancies, backorders, and delivery issues in a timely and professional manner Maintain up-to-date product, pricing, and inventory data within internal systems Work closely with purchasing, logistics, and finance teams to ensure efficient order fulfilment Assist with the implementation of sales promotions and special offers relating to parts and accessories Contribute to the development of the product range by identifying new opportunities and monitoring market trends Undertake additional duties as required in line with the role Candidate Requirements Previous supervisory or team leadership experience is highly desirable Proven experience in a sales support and customer service environment is essential Understanding of field-based sales operations Strong knowledge of heavy vehicle parts, with experience in the commercial vehicle or motor factor industry Demonstrable commercial awareness and analytical ability Confident decision-maker with strong negotiation skills Excellent communication skills, with the ability to build credibility at all levels Experience coordinating across multiple departments Proactive, flexible, and methodical approach to work High level of accuracy and attention to detail Self-motivated, with the ability to work under pressure and adapt to changing priorities Strong time management skills and ability to work independently Experience producing operational reports and using data to drive decisions Proficient in Microsoft Office applications, including Outlook, Word, and Excel Full, valid driving licence Hours of Work This is a full-time role, working 40 hours per week, Monday to Friday, 08:30 - 17:00. Flexibility may be required outside of these hours to support business needs. How to Apply Please submit your CV via the application link Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator

Planned Works Coordinator Location: Birmingham (B33) Reports to: Service Desk Manager Salary: £27,500 Full-Time Permanent Office Based Are you a highly organised, customer-focused professional with a knack for scheduling and coordination? Do you thrive in a fast-paced service environment and enjoy making a real impact on operational efficiency? If so, we want to hear from you! We're looking for a Service Delivery Co-ordinator to join our clients well known and growing business. In this role you will be supporting field engineers and ensuring exceptional service delivery across reactive, preventative, and remedial maintenance activities. What You'll Be Doing Coordinating and scheduling engineer visits for planned and reactive maintenance. Acting as the first point of contact for customer queries and service requests. Maximising engineer utilisation and ensuring SLA compliance. Liaising with internal teams, subcontractors, and suppliers to deliver seamless service. Managing subcontractor bookings and raising orders in line with company procedures. Tracking job completion and ensuring accurate reporting across departments. Supporting national and key account customers with high-level service coordination. Generating KPI and business performance reports to support operational goals. What You'll Be Accountable For Optimising engineering hours and reducing non-productive time. Meeting daily/weekly revenue targets. Ensuring detailed and accurate processing of service calls. Supporting five engineers within your designated business area. What We're Looking For Strong communication skills with customers, engineers, and internal teams. Proven ability to resolve customer issues and manage competing priorities. Commercial awareness and a results-driven mindset. IT literate (Word, Excel, Outlook) and confident working with service databases. Calm, resilient, and flexible under pressure. Experience in a fast-paced service environment is essential. Why Join our client? Be part of a collaborative and supportive team. Make a real impact on service delivery and customer satisfaction. Opportunities for growth and development within a leading service organisation. Ready to take the next step in your career? Apply now or contact us to learn more about this exciting opportunity!

Fosterplus - Apprentice Administrator Salary: 14,600.04 per annum Contract Term: Apprenticeship Location: Long Eaton, Nottingham Hours: 35 hours per week Course Information Business Administration Level 3. You will be allocated the time required during the working week to attend learning that supports your apprenticeship course, which is likely to be one day per week, either in college or online with a training provider. Benefits 30 days' annual leave, increasing to 35 days with length of service Bank holidays Company Pension Life Assurance Employee Discount Scheme Bike to Work Scheme About Us We are delighted to be seeking a Business Administration Apprentice to join our team at Fosterplus. Fosterplus was founded in 1996, giving us almost 30 years' continuous experience as an independent fostering agency. Continuity is important to us, and we look to create it in everything we do - most critically, for the children and young people we look after. Many who enter our care have experienced a disrupted childhood and our aim is to break this cycle and provide more stability. We do this by carefully matching the right foster parents to the right children, and making sure we're always on hand with support, guidance and help. Our expertise helps ensure more successful placements - and that's exactly the sort of continuity we want. This commitment is spelled out in our mission, which is to "provide positive and stable family environments for the children and young people placed with our foster parents and ensure that, with the support of our foster parents, they can thrive emotionally and academically." To provide this continuity, we focus on connections. We are looking for an Apprentice who will work within the Fostering Regulations and National Minimum Standards, maintaining databases and electronic filing systems, managing fostering paperwork and forms, as well as general ad-hoc administration. It is essential that applicants have excellent written and verbal communication skills, excellent interpersonal skills, and a warm, confident personality. Role Responsibilities Role responsibilities include, but are not limited to: Provide a comprehensive day-to-day administrative service for the office team, including: Maintaining databases Producing professionally written emails and letters Processing incoming and outgoing post Photocopying Message taking and signposting Processing invoices Support the social work team with data collection, recording, filing and auditing Maintain accurate databases/registers of all families and children placed Provide information from these databases to the Registered Manager as required Be responsible for the smooth running of the office premises under the direction of the Manager Build up and maintain a supportive relationship with foster parents, as the post holder will be one of the first points of contact within the office Liaise with Local Authority Social Workers and other professionals Distribute and collate paperwork and feedback forms Review payment runs to ensure foster families are receiving the correct payments Carry out statutory checks for approved foster families and their support network Maintain office Health and Safety records Monitor foster parent and staff training records, ensuring compliance Receive visitors Order stationery, receive orders and be responsible for the maintenance of office equipment Take minutes of monthly team meetings and distribute to relevant personnel Attend regular team meetings Create content for the online information platform and the Registration's Newsletter Make constructive use of supervision and work closely with team members to enhance personal and team development Represent and promote Fosterplus at every opportunity The Ideal Candidate The ideal candidate must have the following skills and experience: Basic administration skills GCSE/equivalent in maths and English. A Level 2 Functional Skills qualification can be completed alongside your qualification if not already obtained and if desired Ability to manage own workload and work independently Excellent customer service skills An understanding of the use of IT and electronic communications, including Microsoft Office, e.g. Word, Excel and Outlook Good organisational skills Open to direction, using initiative to seek advice where necessary The successful candidate will be required to complete a DBS check, the cost of which will be met by Fosterplus. Fosterplus is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. Fosterplus is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. PandoLogic. Category:General,

Production Administrator Daventry Maternity Contract (phone number removed) P/A Experienced Administrator required to work in busy Office supporting a small team and reporting to the Office Manager dealing with booking in jobs, batching and general administration. Role involves: Producing process packs, processing orders, revising and creating new parts on database, liaise with customers, suppliers and internal customers on the telephone and in person, ,daily invoicing, dealing with credit notes, purchase orders, produce site reports and statistics, filing and any general ad hoc administrative tasks. Monday to Friday 40 hours per week Start ideally 1st July 2026 Candidate must have good office administration experience, be computer literate, have a good telephone manner and customer service skills. You will be numerate, accurate with a good eye for detail.

Paying up to £28,000 + Benefits - Based in Middleton , North Manchester our client is a successful manufacturing business that are looking for an experienced Sales Administrator to join their supply chain team as Supply Chain Assistant. After training, this will be a hybrid role working 5 days in every 10 at home/in the office. Working Monday to Thursday 8.30am to 5.00pm and Friday 8.30 to 2.45pm, which includes a 30-minute lunch break each day. THE JOB The Supply Chain Assistant is responsible for the accurate and efficient processing of all customer orders and outbound deliveries, ensuring a high level of customer satisfaction. This role supports the smooth day-to-day management of customer accounts, enabling commercial teams to focus on business growth and development. Acting as a key link between customers and internal operations, the Supply Chain Assistant ensures clear and timely communication in both directions, translating customer requirements into operational actions while providing customers with accurate updates on orders, deliveries, and any issues. The quality, accuracy, and timeliness of this information are critical to the success of the role. Your responsibilities will include: Order Processing & Coordination: Receive and process customer orders, ensuring all requirements (product, quantity, delivery dates) are clearly understood and communicated across planning, warehousing, and logistics teams. Confirm and acknowledge orders via ERP systems. Order Monitoring & Customer Communication: Track order progress, proactively manage delays, and coordinate with internal teams to resolve issues. Keep customers informed of order status and manage delivery schedules. Logistics & Distribution Management: Work closely with warehouse and 3PL partners to coordinate dispatch, collections, and outbound flow of goods, including preparing documentation and ensuring compliance with export regulations. Customer Support & Cross-Functional Collaboration: Liaise with sales, finance, and technical teams to manage enquiries, samples, and technical requests. Investigate and resolve customer complaints efficiently. Data Management & Problem Solving: Maintain accurate sales master data and pricing in ERP systems, and troubleshoot operational issues (e.g., transport, availability, credit holds). Continuous Improvement & Projects: Drive customer satisfaction improvements and contribute to special projects or assignments delegated by the Supply Chain Manager. THE PERSON At least 5 years of experience in related fields (customer service, sales administration, logistics, shipping). Good level of numeracy and literacy ability Strong computer skills, including ERP Systems, Microsoft Word, and Excel Able to manage a wide variety of tasks and keep head cool in stressful situations A team player Able to operate in an independent manner, displaying ownership and taking initiative High organisation skills and ability to manage several tasks at the same time Ability to prioritise own workload Good problem-solving skills THE BENEFITS 2.45pm finish every Friday Onsite parking 25 days holiday + the bank holidays Company pension. We Care Plan offering 24/7 access to GP s, mental health support, and a get fit programme. Company performance based annual bonus. Access to free fruit, tea, coffee, and other refreshments daily. Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship.

Property Manager OA are recruiting for a Property Manager to join our client s established independent estate agency covering Central and North West London. This is an excellent opportunity for an experienced Property Manager to join a close-knit team of three, managing a residential portfolio and overseeing all aspects of the property management process. The successful candidate will be highly organised, customer-focused, and confident building strong relationships with landlords, tenants, and contractors. Location: Edgware Hours: Monday - Friday. 8:45am-6pm. Office based. Salary: £28,000-£35,000 depending on experience Property Manager Benefits Onsite parking 28 days holiday inclusive of bank holidays Property Manager Key Responsibilities Managing a portfolio of approximately 150 residential properties Acting as the main point of contact for landlords, tenants, and contractors Coordinating scheduled repairs, reactive maintenance, and property improvements Organising contractors, obtaining quotations, issuing works orders, and processing invoices Conducting mid-term property inspections and preparing reports Arranging and managing check-outs and inventories Handling tenancy renewals, rental reviews, and tenancy-related administration Ensuring properties remain compliant with current legislation, including EICRs, Gas Safety Certificates, and EPC requirements Managing deposit disputes and resolving tenant issues professionally Preparing and organising tenancy documentation Assisting with the service of relevant section notices where required Maintaining accurate property records and providing excellent customer service throughout the tenancy lifecycle Carrying out general property management duties as required Property Manager Skills and Experience Previous experience in a Property Management role is essential Strong understanding of residential lettings and tenancy management processes Excellent customer service and administration skills Confident communicator with the ability to build strong professional relationships Highly organised with excellent time management and attention to detail Proactive, hands-on approach with a willingness to learn and take on new challenges Strong IT skills and confidence using property management systems and Microsoft Office Professional, approachable, and solutions-focused attitude If you are interested in this position, please apply online with your CV. BARNPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data . Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

Internal Sales / Account Manager Metal Stockholding Industry Location: West Yorkshire Full Time Permanent ASPLIV Are you an experienced Internal Sales professional with a background in metals, engineering, manufacturing, or selling technical products? Do you enjoy building long-term customer relationships, managing key accounts, and driving sales growth within a fast-paced industrial environment? If so, I want to hear from you! My client is a well-established Metal Stockholder supplying a diverse range of industries across the UK & Internationally. Due to continued growth, they are looking to strengthen their commercial team with the appointment of an Internal Sales / Account Manager. Package Salary Negotiable down to experience Bonus Monthly Commission Monday Thursday 08:30am 5:00pm / Friday 4:30pm Finish 20 days holidays + bank holidays The Role Working closely with both new and existing customers, you will play a key role in managing customer relationships, generating quotations, processing orders, and identifying opportunities to maximise sales and margin performance. This is an excellent opportunity for someone who enjoys account management and driving new business, spinning plates in this role is essential. Key Responsibilities Managing and developing a portfolio of existing customer accounts Building strong relationships with customers across engineering, manufacturing, fabrication, and industrial sectors Preparing quotations and following up opportunities to secure business Processing customer orders and coordinating with operations to ensure excellent service levels Negotiating pricing and commercial agreements Identifying opportunities for upselling and cross-selling products Working closely with external sales, purchasing, and warehouse teams Maintaining accurate CRM records and customer information Delivering exceptional customer service at every stage of the sales process What We're Looking For Previous experience within Internal Sales, Account Management, Customer Service, Sales Support, or Technical Sales Experience within metal stockholding, steel distribution, engineering, manufacturing, industrial products, or technical sales environments would be highly advantageous Strong commercial awareness and negotiation skills Ability to build lasting customer relationships Excellent communication skills both written and verbal Proactive, driven, and customer-focused approach Experience using CRM and ERP systems Why Apply? Join a well-established and growing business Excellent opportunities for career development within a long-term role Supportive team environment Competitive salary and bonus structure Long-term career stability within a thriving industry If you're currently working within metals, engineering, manufacturing, industrial distribution, or technical sales and are looking for your next challenge, I'd love to speak with you! To Contact Direct: Jasmine Williams Commercial Director (phone number removed) At Aspion, our core values have been built around the importance of transparency, innovation, passion and collaboration. As such, we are committed to open communication and the protection of your privacy. We have updated our policies in line with new General Data Protection Regulation laws to make it easier for you to understand how we collect, store and handle your data These can be viewed on our website.

Customer Service Manager £ Career development International Business growth Free parking Our client is a well-established, highly regarding global company with over 50 years experience in its field. The company is a trusted, professional and ethical supplier. They are a business who work to high standards and collaboration. The business culture is all about open conversations and team work. The role; Ensuring the highest standard of service is demonstrated to all customers whilst operating quickly and efficiently. Being responsible for the Customer Service department processing all orders within set timescales and regulatory requirements. Managing expectations and acting as an intermediary between customers and the wider business. Duties Ensuring all incoming and outgoing phone/email enquiries are handled daily Checking all orders are processed on the system (Salesforce/NAV) every day Monitoring exceptional order demand during order entry process, reporting concerns Obtaining authorisation for all specified product orders as and when required. Ensuring continued smooth transmission of orders to warehouse and logistics Being the main point of contact with key operational contacts at the warehouse Managing orders entered, out of stocks, new products and customer complaints Investigating all returned, damaged and missing goods claims Liaising with QA regarding any manufacturing faults or transit deviations Ensuring customers are informed of any changes to the pricing structure Adhering to all relevant Operating Procedures and updating training records Requirements: Supervisory level in a customer services role in an office environment. Previous experience of working with customer/supplier relationships. Experience in Salesforce or Navision would be advantageous

Position: Senior Customer Relationship Associate (Deputising for Manager) Location: Milton Park, Abingdon, Oxfordshire Salary: 35,000 per annum Our client is a leader in designing and manufacturing life-saving products, is seeking a Senior Customer Relationship Associate to join their Customer Relationship department. This hybrid role, reporting to the Pre-Sales Manager, offers a unique chance to contribute to the company's growth goals while enjoying the flexibility of working both from home and the office. As a Senior Customer Relationship Associate, you will be pivotal in ensuring the smooth operation of the customer relationship team. Your role will involve providing exceptional support to customers, acting as the first escalation point, and assisting with managerial responsibilities, particularly in the absence of the Manager. You will oversee day-to-day operations, ensuring high levels of service and efficiency, and address complex customer issues. Main Responsibilities: Assist the Manager in monitoring team performance to meet KPIs and deliver exceptional customer service. Provide frontline support to customers, processing orders and quotes, addressing inquiries, and resolving issues. Oversee scheduling, workflow management, and resource allocation to ensure smooth operations. Monitor workload, team performance, and compliance with KPIs, offering guidance to maintain high service standards. Assist with onboarding and training new team members, providing feedback to improve service quality and efficiency. Step into managerial duties during the Manager's absence, including motivating the team and making staffing decisions. Identify and implement process improvements to enhance team efficiency and customer satisfaction. Maintain written procedures in line with company processes. About You: Applicants should have a proven track record in a senior customer-facing role, with experience in management cover conditions. Strong communication, leadership, and problem-solving skills are essential. You should be adept at managing and motivating a team in a fast-paced environment and possess excellent customer handling skills. Knowledge of customer relationship processes, including KPIs and performance metrics, is crucial. Familiarity with CRM systems, Microsoft packages, and ERP is preferred. Required: Experience in a senior customer-facing role. Strong leadership and communication skills. Proficiency in managing team performance and KPIs. Ability to handle complex customer issues efficiently. Commutable Locations: Oxford, Didcot, Abingdon, Wallingford, Wantage, Thame, Faringdon, Witney, Henley-on-Thames Key Words: Customer Relationship, Senior Associate, Managerial Cover, Customer Service, CRM, KPI, Team Leadership, Hybrid Working Our client offers a generous company pension, hybrid working arrangements, company shares, health cash plan, eyecare scheme, corporate life insurance, 25 days holiday, birthday off, holiday purchase options, paid parental leave, cycle to work scheme, subsidised travel, employee assistance programme, learning and development opportunities, free parking, and salary sacrifice car leasing. If you're passionate about delivering exceptional customer service and ready to take on a leadership role, apply today to join a company committed to growing a safer, cleaner, healthier future for everyone, every day. INDCOM Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

At Pasquill we are looking for a Pre-Installation Coordinator to join our Commercial & Operations team, helping to deliver outstanding customer service, seamless project coordination, and successful panelised roof installations from enquiry through to completion. This role will be part of a fast-paced and supportive team based in Chorley, where no two days are the same. You'll play a key role in ensuring projects run smoothly by working closely with customers, Contracts Managers, manufacturing teams, and installers. This is a fantastic opportunity for someone who enjoys organisation, communication, and being at the centre of project delivery, with the chance to make a real impact in a growing part of the business. Pasquill is part of Saint-Gobain UK & Ireland, a worldwide leader in light and sustainable construction. Pasquill is one of the UK's leading manufacturers of engineered timber solutions, specialising in roof trusses, floor joists, and spandrel panels for the housebuilding and construction industry. This is a permanent, full-time role based in Chorley, working Monday to Friday, 8am-5pm with a 1-hour lunch break. What we're looking for: Previous experience within an administrative, coordination, or project support role, ideally within construction or manufacturing. Strong attention to detail with the ability to manage multiple projects and priorities simultaneously. Confident communicator who can build positive relationships with customers, suppliers, and internal stakeholders. Experience using systems such as Salesforce, Business Central, MBA, SmartSheet, or similar platforms. Proactive and organised approach with the ability to identify and resolve issues quickly. What you will be doing: Coordinating projects from enquiry through to installation, ensuring all documentation and project information is accurate and up to date. Managing order processing, call-offs, acknowledgements, and system updates across multiple internal platforms. Communicating with customers, subcontractors, and internal teams to support smooth project delivery and installation scheduling. Monitoring project progress, chasing missing information, and escalating risks or issues where required. Supporting operational compliance through accurate record keeping, supplier POD management, and training matrix administration. Are Pasquill and Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person - we look forward to hearing from you!

Associate Account Manager Are you a proven Account Manager or have you been successful in some other customer-facing role for two years or more? Are you ambitious yet frustrated because you are not getting the recognition or rewarded appropriately for the results you are getting? Do you love talking with people on the telephone, but you are not getting the training or support that you deserve from your present employer? If that s you, then our client wants you to join their successful team. Our client is a leading name in the automotive and machinery industry. They are looking for enthusiastic and dedicated individuals to join their expanding team. They work with a vast array of vehicles and heavy plant machinery, providing top-tier installation services across the United Kingdom and beyond. They are looking for a fast learner, with a can-do attitude, willing to chip in with whatever task is the most urgent. Someone who loves to thrive in their role, and wants to be part of a growing team, sharing business success, with the opportunity of career progression. This is an office-based role so you will be required to come in to work five days a week. This is a key position, so for the right person, there will be future opportunities to grow with the business. Salary: This position offers a basic salary between £25,000 £32,000 per annum, subject to experience. Hours: 39.5 hours per week Monday Thursday: 8:00am 5:00pm Friday: 8:00am 2:00pm Holiday Entitlement is 28 days per annum Our Client s Benefits Package: Bonus Scheme (Performance Based) Early finish Fridays Corporate Clothing Supplied Standard Christmas and New Year Break Career development opportunities Free birthday day off Long Service Extra Holiday accrual A competitive salary package The opportunity to work within a dynamic and supportive team environment Main Duties Include: Supporting the sales team with general operations to help reach the team s objectives and working on own sales targets. Producing quotes. Processing a high volume of product orders. Taking orders via phone and email. Liaising with external companies to ensure the smooth running of deliveries. Establish a good working relationship with customers. Communicating internally important feedback from customers. Handle customer calls, queries and complaints. Key Requirements: At least 2 years experience in a client facing setting. Excellent knowledge modern IT systems and CRM use. Clear and effective communication. Team spirit. Self-motivation. High organisational skills and ability to manage a number of projects at the same time. Results Expected in this Role: Full understanding of day-to-day operations at our client. Build good customer relationships. Always delivering excellent customer service even when under pressure. Standards To Be Met in this Role: A fast learner with a can-do attitude. Excellent telephone manner and great communication skills. An eye for detail and good IT proficiency. Be a team spirited individual. Proactive approach to all business communication and providing updates in a timely manner. Meeting deadlines and effective planning skills. Why Join Our Client If you want to be part of a forward-thinking, family-run business, where innovation meets craftsmanship, this could be the perfect opportunity. You ll join a company that values accuracy, teamwork, and pride in every product that leaves their door. Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with themselves. Ready to join the team? Apply now and become a vital part of their journey.

About the Company This is a fantastic opportunity for an Assoc CIPD HR Manager to secure a position with an IT Managed Services organisation enjoying rapid growth. About the Role Salary: Up to 60k Hybrid: Office based in Hertfordshire area at least 2 days per week. My client is a managed service provider focusing on SME and mid-market customers with propositions in the Managed Services, Print and Comms industry. Responsibilities Recruitment & Staffing: Identify staffing needs, writing job descriptions, screening, interviewing, 'Right to work' / Security and prior employment checks, and hiring new staff, working alongside the hiring manager to support and assist as required. Develop a network and programme for Internal recruitment to minimise the use of recruitment agencies, thus saving costs, for some roles. Onboarding & Development: Onboarding new employees with an update welcome pack and onboarding programme in a professional and comprehensive manner to expedite the settling in period. Training new hires and providing career development opportunities. Order IT equipment, check received, test. Order desk space and furniture spec. Follow up probation escalation with managers. Assisting managers with career mapping for staff and talent planning requirements. Ensure all staff details, benefits and pay are UpToDate and correct. Develop the organisational structure to support future growth, using best practice principles. Employee Engagement and Relations: Handling complaints, grievances, and disciplinary procedures to ensure a safe and fair environment. Ensure the offboarding process is handled in a professional manner to ensure everyone is consistently treated fairly. Manage the execution of the HR Strategy to ensure achievement of the company objectives and deliver continuous employee development. Staff communications are sent out regularly as and when required; some to be approved by Executive. Compensation & Benefits: Managing annual reviews of salary, pension schemes, and benefits, ensuring all administration is completed timeously. This includes all employee programmes and staff benefits/packages. Work alongside the Financial Controller to ensure monthly payroll processing is completed on time and accurately. Ensure employee training requirements are well managed and monitored. Manage the training and development plans and ensure they are of a high standard. Determine relevant Key Performance Indicators (KPIs) for incentive schemes. Systems and Policy Compliance: Developing company policies, ensuring employment law compliance, and maintaining employee records. Undertake analysis as required on staff performance, highlighting areas of concern or risk, which may be impacting profitability. Work along the executive on all aspects of the ESG (Environmental, Social, governance) programme. Ensure the company handbook to up to date and is linked to all the company policies. Current regulation compliance, including accepted professional standards, policies and procedures and legislation (including legislation on data protection, the Equality Act and health and safety). Ensure employment law, HR policy, best practice and workforce development are applied. Ensure that all relevant professional standards are met. Conduct annual remuneration and benefit surveys and reviews. Improve and develop HR processes and systems; Ensure all HR systems are reviewed and supported to ensure they are fit for purpose and support the objectives of the business. Set up of new users and removal of staff from systems, as well a ensure safe filing of employee details and contracts. Health & Welfare: Overseeing employee safety, well-being, and work-life balance initiatives. Continuously improve engagement and welfare activities, maximising productivity, devolving HR responsibilities to line managers and building leadership capability. Identify HR trends so that attention can be directed to key issues and resources. Regularly coach, mentor, and support colleagues to identify individual strengths and development needs. Manage the diversity, equality, and inclusion values and practices within the company. Qualifications Qualified HR Manager - ideally of CIPD Associate Diploma or similar. A working understanding of Human Resources compliance with company law. Proven experience in an HR Manager role in industry and within an SME. Strong leadership skills, with the ability to build people up and motivate. Strong communication skills, with the ability to present HR information to all stakeholders. Experience of HR systems and processes and policies. Excellent knowledge of owning a department budgets. Knowledge of the MSP sector is desirable, and experience working in the sector would be considered favourably. Working knowledge of HR and payroll systems. Excellent Microsoft Excel, word & Powerpoint skills. Required Skills You should be collaborative, and work in partnership to build good working relationships with all managers, as well as all colleagues and stakeholders. You should be inquisitive, creative and look to continuously improve processes. You should be committed and focused on delivering personal objectives to help fulfil the organisation's mission. High degree of professionalism, integrity and confidentiality. Personal Attributes Excellent precision and attention to detail. Excellent communication and personable, with strong interpersonal skills. Thrives in fast paced environment, energised under pressure with the ability to deal with problems decisively, when they arise. Pay range and compensation package Salary: Up to 60k If this sounds like you and your an HR Manager based in the Herts area who holds an Assoc CIPD Accreditation, then I'd love to hear from you - you can reach me at (url removed)

The Finance Assistant will support the accounting and finance team in maintaining accurate financial records, processing transactions, and assisting with reporting. This role is essential within the industrial / manufacturing industry, ensuring financial operations run smoothly and efficiently. Client Details This opportunity supports the financial operations of EU company by performing a variety of administrative and financial tasks for Purchase and Sales Ledger and Bank. Finance Assistant is a critical role in ensuring the accuracy and efficiency of financial transactions, thereby contributing to the overall financial health of the organisation. Description Process invoices, payments, and financial transactions with accuracy and timeliness. Assist in the preparation of monthly financial reports and reconciliations. Maintain and update financial records in compliance with company policies. Communicate with suppliers and clients regarding payment queries and account statements. Ensure compliance with relevant financial regulations and procedures. Collaborate with other departments to resolve financial discrepancies. Processing Sales Credit Notes for EU subsidiary. Ensuring Sales Invoices are billed on a daily basis. Ensuring that all Purchase Invoices have been mapped correctly, duly authorised, checked, posted, and ready for payment. Post Payments on ERP system. Maintain Vendor Database to ensure the set-up is correct. Weekly Payment Runs Run and maintain Aged Creditors Report. Oversee the setup and credit verification process for customers. Ensure customer records are accurately created and maintained according to the universal process. Post Customers receipts and allocate accordingly. Debt Collection. Manage customer interactions, resolve queries, and ensure timely delivery of financial documents, including Sales Invoices, Sales Credit Notes, Statements, and other necessary paperwork. Process Sales Order Returns in line with the universal process Ensure the accuracy of all financial transactions, adhering to organisational accounting policies, relevant regulations and are consistent. Become a trusted user, trained by IT to supervise mapping, AP automation solution. Collaborate closely with Accounts Service Centre to provide assistance and emergency cover as required. Work with the Assistant Management Accountant, Manager and Group Financial Controller to identify and implement process improvements and efficiencies in transactional processing across the Group including promoting automation initiatives. Provide cover for customer receipts processing for EU branches. Ad-hoc tasks as required for example: assisting with Intrastats & other financial reporting. Ad-hoc support for wider projects such as automation initiatives Profile A successful Finance Assistant should have: A strong foundation in accounting principles and financial processes. Proficiency in using accounting software and Microsoft Office, particularly Excel. Knowledge of ERP Systems (beneficial) Excellent attention to detail and organisational skills. The ability to manage multiple tasks and meet deadlines effectively. A proactive approach to problem-solving and a willingness to learn. Hybrid working Pattern Job Offer A competitive salary Comprehensive pension scheme to support your financial future. Permanent position within a well-established organisation in the industrial / manufacturing industry. Opportunities for growth and skill development within the accounting & finance department. Supportive and professional working environment. If you are ready to take the next step in your finance career, we encourage you to apply for this exciting Finance Assistant opportunity.

Business Support Assistant - Housing and Neighbourhoods £25,583 to £26,403 pro rata for hours worked Part Time Fixed Term Contract - 1 year 18.5 hours per week (Monday & Tuesday full days and Wednesday morning) About The Role An exciting opportunity has arisen to join our Specialist Support team as a part time Business Support Officer. This role is the first point of contact for all our services including Independent Living, Extra Care, Community Support and Care Connect 24-7. You will work as part of a team to provide comprehensive administrative support to our large reactive and dynamic front-line team. You will be regularly liaising with applicants, families and professionals providing information about our services and supporting them. You will be required to use your initiative, be proactive and show empathy. Key tasks will include: • Acting as the first point of contact for our service, managing our service email accounts and answering telephone enquiries for our customers and internal teams. • Taking minutes for team, resident and professional meetings • Creating and managing tenant and customer accounts • Creating purchase orders and processing invoices • Uploading referrals for our servicing onto our Housing Management system • Updating and maintaining customer and service records accurately in line with processes. About You The successful candidate will have: • excellent communication skills at all levels • meeting minute taking experience • a flexible outlook and attitude to working in a customer focussed team. • a dynamic, pro-active and creative approach • good organisational skills and ability to manage multiple tasks simultaneously • be able to work on their own initiative and have excellent attention to detail. • excellent record keeping and computer skills (competent in using Microsoft Office IT packages including Excel) If you have previously applied within the last three months there is no need to submit a new application Our Benefits • Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants • Flexible working: available upon request, subject to operational requirements. • Part time and Job share opportunism - all our full-time vacancies are open to job share unless otherwise stated. • A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. • 25 days holiday rising to 31 days (depending on Local Government service) • An extensive range of learning and development opportunities • Employee Assistance Programme 24/7 Confidential advice and support on personal, work, family and relationship issues • Season ticket loans and discounts for public transport • Cycle to Work scheme • Stevenage Credit Union: secure savings, free life insurance and access to cheap loans. • Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC) • Discounted Health and Fitness membership • Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union. Please note: It is essential that you continue your application on our ATS system, otherwise the hiring manager will not be able to see your CV when shortlisting. Closing date for receipt of applications: 14 June 2026

Job Title: Account Manager Location: Bar Hill Salary: 27-28K per annum Hours: Mon-Thurs Friday An exciting opportunity for a motivated and enthusiastic individual to join a fast-paced environment, supporting customer service operations. The role involves managing customer relationships and overseeing the full order process from initial enquiry through to delivery.Key Responsibilities Build and maintain strong relationships with customers via email and internal systems Manage end-to-end order processing, including amendments, rescheduling, returns, and repairs Respond to customer enquiries and provide timely updates on order status Liaise with internal departments such as Production and Purchasing to ensure on-time delivery Monitor and update order schedules, escalating any issues where necessary Maintain accurate records across systems (pricing, quotations, customer data, BOMs, and drawings) Prepare and update customer quotations and support RFQs Raise credit and debit notes where required Review and manage the customer order book, ensuring all changes are communicated effectively Support stock takes, audits, and sales forecasting activities Attend production meetings and contribute to operational planning Identify potential issues and propose solutions to improve customer satisfaction and efficiency Skills & Experience Previous experience in a customer service or sales support role Strong organisational skills with excellent attention to detail Confident communicator with the ability to build relationships Proactive, self-motivated, and solution-focused Strong IT skills, particularly Microsoft Excel Ability to work independently and as part of a team in a fast-paced environment Experience with ERP/CRM systems (e.g. SAP) desirable Understanding of technical drawings and manufacturing processes desirable Benefits 25 days annual leave plus bank holidays (increasing with service) Early finish on Fridays Private healthcare and dental cover Life assurance and income protection Employee assistance programme Bonus and salary progression schemes Employee discount platform Enhanced family leave Company events

At Saint-Gobain Ecophon, we are looking for a highly organised and customer-focused Sales Co-ordinator to join our team based in Tadley. This is a key role within our commercial function, responsible for managing customer orders from initial enquiry through to delivery, ensuring a seamless and professional experience at every stage. You'll act as the central point of contact for customers, Area Sales Managers and internal teams-helping to resolve queries, coordinate orders and maintain high service levels. This is a full-time, permanent role based at our Ecophon office in Tadley. What we're looking for: Excellent communication skills with the confidence to engage with customers and colleagues Ability to prioritise workload and manage multiple tasks in a fast-paced environment Experience in a customer service, sales support or administrative role Strong IT skills, including CRM systems and Microsoft Office What you will be doing: Accurately processing customer orders, ensuring correct pricing, delivery and documentation Managing orders through to despatch, working closely with logistics and supply teams Keeping customers and Area Sales Managers informed on order progress and updates Handling customer enquiries via phone and email, delivering a professional and responsive service Resolving order, delivery and invoice queries promptly and effectively Raising credit notes in line with agreed procedures Maintaining accurate records and systems for order tracking and reporting Building strong working relationships with both internal stakeholders and external customers Are Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen.