Leeds Bradford Airport
East Carlton, Leicestershire
Human Resources Advisor (12 Months FTC) Shape the future of people management at one of the UK's fastest-growing airports Join Leeds Bradford Airport as HR Advisor and become the trusted partner managers turn to for complex people challenges. You'll drive meaningful change across departments while building your expertise in a dynamic, fast-paced environment. This is a 12 Month Fixed Term Contract covering Maternity Leave About Leeds Bradford Airport Leeds Bradford Airport is one of the fastest growing regional airports in the UK, welcoming over 4 million passengers through our doors every year. We are committed to employing high quality people who are ambitious to succeed and support our exciting plans for the future, whilst delivering an outstanding service for our customers. We understand that our employees are our most important asset when it comes to providing the best service possible to our customers. We therefore operate with a ONE TEAM mentality, to enable us to DO THE RIGHT THING and ultimately BE THE BEST in what we do. What you'll be doing HR Advisory & Support Provide first-line HR support to managers, coaching them on employee relations issues Deliver comprehensive HR advice to help achieve corporate objectives Support managers to improve key people metrics including absence, performance and retention Collaborate with stakeholders on performance management and skills development processes Employee Relations Guide managers through grievance, disciplinary and absence management processes Provide employment law advice, ensuring compliance and fair treatment Coordinate occupational health services to improve wellbeing across the business Support consultation and negotiation meetings as required Performance & Development Ensure effective use of performance management approaches organisation-wide Support managers dealing with underperformance situations Create and deliver business projects to meet departmental objectives Monitor and produce key HR metrics data What you'll bring Previous experience working in an HR environment Employment law knowledge Strong employee relations experience Experience providing high-quality advice to managers on people matters Strong stakeholder management and communication skills Ability to work in a fast-paced environment managing multiple priorities Proficiency in Microsoft Office and HR systems CIPD Level 5 qualification or equivalent experience (desirable) Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five-year checkable work history. In addition, further checks may apply. What we will offer in return Competitive Salary Discretionary bonus Free onsite parking Electric Vehicle Scheme Pension scheme Life Assurance Brand new shiny, top of the range office Cycle to work scheme Free lounge access Onsite discounts Friendly work environment Employee Assistance programme Genuine career opportunities Ready to make your mark in a role where your HR expertise directly impacts business success? Apply now and help us build the future of people management at Leeds Bradford Airport. REF-(Apply online only)
Jun 12, 2026
Contractor
Human Resources Advisor (12 Months FTC) Shape the future of people management at one of the UK's fastest-growing airports Join Leeds Bradford Airport as HR Advisor and become the trusted partner managers turn to for complex people challenges. You'll drive meaningful change across departments while building your expertise in a dynamic, fast-paced environment. This is a 12 Month Fixed Term Contract covering Maternity Leave About Leeds Bradford Airport Leeds Bradford Airport is one of the fastest growing regional airports in the UK, welcoming over 4 million passengers through our doors every year. We are committed to employing high quality people who are ambitious to succeed and support our exciting plans for the future, whilst delivering an outstanding service for our customers. We understand that our employees are our most important asset when it comes to providing the best service possible to our customers. We therefore operate with a ONE TEAM mentality, to enable us to DO THE RIGHT THING and ultimately BE THE BEST in what we do. What you'll be doing HR Advisory & Support Provide first-line HR support to managers, coaching them on employee relations issues Deliver comprehensive HR advice to help achieve corporate objectives Support managers to improve key people metrics including absence, performance and retention Collaborate with stakeholders on performance management and skills development processes Employee Relations Guide managers through grievance, disciplinary and absence management processes Provide employment law advice, ensuring compliance and fair treatment Coordinate occupational health services to improve wellbeing across the business Support consultation and negotiation meetings as required Performance & Development Ensure effective use of performance management approaches organisation-wide Support managers dealing with underperformance situations Create and deliver business projects to meet departmental objectives Monitor and produce key HR metrics data What you'll bring Previous experience working in an HR environment Employment law knowledge Strong employee relations experience Experience providing high-quality advice to managers on people matters Strong stakeholder management and communication skills Ability to work in a fast-paced environment managing multiple priorities Proficiency in Microsoft Office and HR systems CIPD Level 5 qualification or equivalent experience (desirable) Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five-year checkable work history. In addition, further checks may apply. What we will offer in return Competitive Salary Discretionary bonus Free onsite parking Electric Vehicle Scheme Pension scheme Life Assurance Brand new shiny, top of the range office Cycle to work scheme Free lounge access Onsite discounts Friendly work environment Employee Assistance programme Genuine career opportunities Ready to make your mark in a role where your HR expertise directly impacts business success? Apply now and help us build the future of people management at Leeds Bradford Airport. REF-(Apply online only)
Senior Business Development Manager - Fund Services Own your market. Build your brand. Win new business. A highly respected fund services provider is hiring a new business-focused Senior BDM to drive growth across fund administration, AIFM, and related services . This is a pure hunter role with full autonomy - ideal for someone who thrives on opening doors, building relationships, and converting opportunities. What You'll Do Drive new business growth across fund admin / AIFM services Build and execute your own go-to-market approach Develop a strong network of fund managers, advisors & intermediaries Represent the business at industry events, conferences & client meetings Lead pitches, RFPs, and complex sales cycles from origin to close What You Bring Proven new business track record in fund services, fund administration or AIFM Strong industry network and relationship-building capability Entrepreneurial mindset - comfortable with autonomy and ownership Skilled at navigating long, consultative sales processes Why Join? Highly collaborative, low-ego culture with strong internal support Backed by an experienced and well-regarded senior leadership team Real opportunity to shape go-to-market strategy and make your mark Established reputation with strong foundations to accelerate growth If you're a well-connected BD professional hungry to build and win in the fund services space, this is your move.
Jun 12, 2026
Full time
Senior Business Development Manager - Fund Services Own your market. Build your brand. Win new business. A highly respected fund services provider is hiring a new business-focused Senior BDM to drive growth across fund administration, AIFM, and related services . This is a pure hunter role with full autonomy - ideal for someone who thrives on opening doors, building relationships, and converting opportunities. What You'll Do Drive new business growth across fund admin / AIFM services Build and execute your own go-to-market approach Develop a strong network of fund managers, advisors & intermediaries Represent the business at industry events, conferences & client meetings Lead pitches, RFPs, and complex sales cycles from origin to close What You Bring Proven new business track record in fund services, fund administration or AIFM Strong industry network and relationship-building capability Entrepreneurial mindset - comfortable with autonomy and ownership Skilled at navigating long, consultative sales processes Why Join? Highly collaborative, low-ego culture with strong internal support Backed by an experienced and well-regarded senior leadership team Real opportunity to shape go-to-market strategy and make your mark Established reputation with strong foundations to accelerate growth If you're a well-connected BD professional hungry to build and win in the fund services space, this is your move.
Corporate Tax Senior Manager We're working with a leading firm of Accountants and Business Advisers to recruit a Corporate Tax Senior Manager in the Glasgow area. This firm is a top ten accountancy firm in the UK and one of the largest SME practices, offering a wide network of employees and inspiring opportunities. Your New Role As a Senior Manager, you'll have the chance to oversee a small portfolio of key corporate clients, including their compliance process. A large part of your time will be spent supporting the Tax Partners in delivering tax advisory services to existing and new clients. You'll also manage the corporate tax team by listening to team members, conducting appraisals, providing coaching, and continually improving the quality and delivery of work. Establishing strong working relationships with your portfolio of clients through assignments and regular contact, including attending client meetings, will be key. What You'll Need to Succeed To be successful in this role, you'll need to be CTA/ACA/ACCA/CA (or equivalent) qualified. Exposure to multiple sectors is a distinct advantage, and previous Corporate Tax or Mixed Tax experience in a similar role within a practice environment is essential. Strong technical knowledge and the ability to research complex areas of tax legislation will also be crucial. What You'll Get in Return The benefits include hybrid and flexible working, birthday leave, professional subscriptions, and the opportunity to work with a diverse portfolio of clients. You'll also have long-term career progression within a dynamic and growing firm. Interested in hearing more about this opportunity? If this sounds like the right fit for you, click 'apply now' to forward an up-to-date copy of your CV, or give us a call. If this job isn't quite right for you, but you're looking for a new position, please contact us for a confidential discussion about your career.
Jun 12, 2026
Full time
Corporate Tax Senior Manager We're working with a leading firm of Accountants and Business Advisers to recruit a Corporate Tax Senior Manager in the Glasgow area. This firm is a top ten accountancy firm in the UK and one of the largest SME practices, offering a wide network of employees and inspiring opportunities. Your New Role As a Senior Manager, you'll have the chance to oversee a small portfolio of key corporate clients, including their compliance process. A large part of your time will be spent supporting the Tax Partners in delivering tax advisory services to existing and new clients. You'll also manage the corporate tax team by listening to team members, conducting appraisals, providing coaching, and continually improving the quality and delivery of work. Establishing strong working relationships with your portfolio of clients through assignments and regular contact, including attending client meetings, will be key. What You'll Need to Succeed To be successful in this role, you'll need to be CTA/ACA/ACCA/CA (or equivalent) qualified. Exposure to multiple sectors is a distinct advantage, and previous Corporate Tax or Mixed Tax experience in a similar role within a practice environment is essential. Strong technical knowledge and the ability to research complex areas of tax legislation will also be crucial. What You'll Get in Return The benefits include hybrid and flexible working, birthday leave, professional subscriptions, and the opportunity to work with a diverse portfolio of clients. You'll also have long-term career progression within a dynamic and growing firm. Interested in hearing more about this opportunity? If this sounds like the right fit for you, click 'apply now' to forward an up-to-date copy of your CV, or give us a call. If this job isn't quite right for you, but you're looking for a new position, please contact us for a confidential discussion about your career.
HR Manager Location: London (Hybrid 3 days office / 2 days home) Salary: £65,000 £75,000 Hours: 9:00am 5:00pm (1 hour lunch) We are recruiting for an experienced HR Manager to join a well-established international organisation based in London. This is a key role within an established HR function, working closely with colleagues across the UK and wider European teams. You will be the HR lead for the London office, providing high-quality HR advice and support across the full employee lifecycle, with a strong focus on employee relations, compliance, and operational HR delivery. This role would suit either an established HR Manager or a Senior HR Advisor ready to step up into an HR Manager position within a structured HR team environment. About You Proven experience in an HR Manager or Senior HR Advisor role Strong knowledge of UK employment law and employee relations Experience managing complex ER cases independently Confident working in a structured, international or matrix environment CIPD qualified (Level 5 or above preferred) Strong communication, stakeholder management and organisational skills Comfortable working both independently and as part of a wider HR team Preferred Background Candidates from multinational organisations, trading companies, professional services, financial services, manufacturing, FMCG or other international corporate environments will be particularly well suited to this opportunity. Key Responsibilities Provide expert HR advice on UK employment law, policies and procedures Lead on employee relations cases including disciplinaries, grievances, absence management and flexible working Support and manage recruitment activity including interviews and selection processes Ensure HR policies are reviewed, updated and compliant with legislation Oversee performance management and appraisal processes Support HR administration and ensure accurate employee data and records Liaise closely with payroll to ensure smooth HR transactional processes Support HR projects and initiatives across the wider European business Build strong working relationships with managers and employees across the organisation About the HR Team You will be part of an established HR function of 8, including HR leadership, HR Advisors and HR Administrators. The team works collaboratively to deliver a consistent and high-quality HR service across the business. What s on Offer £65,000 £75,000 salary Hybrid working (3 days office / 2 days home) Established HR team with strong support structure Exposure to international stakeholders and European HR projects Varied role with both operational and advisory responsibility
Jun 12, 2026
Full time
HR Manager Location: London (Hybrid 3 days office / 2 days home) Salary: £65,000 £75,000 Hours: 9:00am 5:00pm (1 hour lunch) We are recruiting for an experienced HR Manager to join a well-established international organisation based in London. This is a key role within an established HR function, working closely with colleagues across the UK and wider European teams. You will be the HR lead for the London office, providing high-quality HR advice and support across the full employee lifecycle, with a strong focus on employee relations, compliance, and operational HR delivery. This role would suit either an established HR Manager or a Senior HR Advisor ready to step up into an HR Manager position within a structured HR team environment. About You Proven experience in an HR Manager or Senior HR Advisor role Strong knowledge of UK employment law and employee relations Experience managing complex ER cases independently Confident working in a structured, international or matrix environment CIPD qualified (Level 5 or above preferred) Strong communication, stakeholder management and organisational skills Comfortable working both independently and as part of a wider HR team Preferred Background Candidates from multinational organisations, trading companies, professional services, financial services, manufacturing, FMCG or other international corporate environments will be particularly well suited to this opportunity. Key Responsibilities Provide expert HR advice on UK employment law, policies and procedures Lead on employee relations cases including disciplinaries, grievances, absence management and flexible working Support and manage recruitment activity including interviews and selection processes Ensure HR policies are reviewed, updated and compliant with legislation Oversee performance management and appraisal processes Support HR administration and ensure accurate employee data and records Liaise closely with payroll to ensure smooth HR transactional processes Support HR projects and initiatives across the wider European business Build strong working relationships with managers and employees across the organisation About the HR Team You will be part of an established HR function of 8, including HR leadership, HR Advisors and HR Administrators. The team works collaboratively to deliver a consistent and high-quality HR service across the business. What s on Offer £65,000 £75,000 salary Hybrid working (3 days office / 2 days home) Established HR team with strong support structure Exposure to international stakeholders and European HR projects Varied role with both operational and advisory responsibility
You'll lead complex audits, manage teams, and work with senior stakeholders. Your new company This is a Top 10 accountancy and advisory firm with a strong reputation for delivering high-quality audit services. The organisation has a growing Not for Profit team, working with charities, educational institutions, and other mission-driven organisations to provide trusted advice and solutions that make a real impact. Known for its collaborative culture, commitment to professional development, and focus on work-life balance, the firm offers an environment where you can thrive and progress your career. Based in modern offices in Crawley (Gatwick) and offering a hybrid working model, this role is an easy commute from London and Brighton. Your new role As a Senior Audit Manager within the Not for Profit team, you'll play a key role in delivering audits that uphold public trust and transparency. You'll manage complex audits, lead teams on-site, and work closely with senior stakeholders to provide strategic insights and long-term value.You'll be responsible for: Leading audits for a diverse portfolio of Not for Profit clients. Managing and coaching junior team members, ensuring quality and compliance. Building strong client relationships and providing technical advice. Overseeing audit planning, execution, and completion in line with UK and International standards. Driving efficiency and innovation within the audit process. What you'll need to succeed ACA/ACCA/ICAS qualified (or overseas equivalent). Degree-level education or equivalent. Proven experience supervising and coaching audit teams. Strong technical knowledge of UK GAAP, IFRS, and auditing standards. Understanding of regulatory compliance, including anti-money laundering. Commercial awareness and knowledge of current market trends. Excellent communication and stakeholder management skills. What you'll get in return Hybrid working across Crawley and London offices, with flexibility to support your lifestyle. A comprehensive benefits package for you and your family, including healthcare and wellbeing support. A collaborative, people-focused culture that values diversity and inclusion. Access to mentoring, coaching, and structured career development frameworks. Modern office spaces and resources to support your success. A genuine commitment to work-life balance, ensuring you can achieve your professional and personal goals. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 12, 2026
Full time
You'll lead complex audits, manage teams, and work with senior stakeholders. Your new company This is a Top 10 accountancy and advisory firm with a strong reputation for delivering high-quality audit services. The organisation has a growing Not for Profit team, working with charities, educational institutions, and other mission-driven organisations to provide trusted advice and solutions that make a real impact. Known for its collaborative culture, commitment to professional development, and focus on work-life balance, the firm offers an environment where you can thrive and progress your career. Based in modern offices in Crawley (Gatwick) and offering a hybrid working model, this role is an easy commute from London and Brighton. Your new role As a Senior Audit Manager within the Not for Profit team, you'll play a key role in delivering audits that uphold public trust and transparency. You'll manage complex audits, lead teams on-site, and work closely with senior stakeholders to provide strategic insights and long-term value.You'll be responsible for: Leading audits for a diverse portfolio of Not for Profit clients. Managing and coaching junior team members, ensuring quality and compliance. Building strong client relationships and providing technical advice. Overseeing audit planning, execution, and completion in line with UK and International standards. Driving efficiency and innovation within the audit process. What you'll need to succeed ACA/ACCA/ICAS qualified (or overseas equivalent). Degree-level education or equivalent. Proven experience supervising and coaching audit teams. Strong technical knowledge of UK GAAP, IFRS, and auditing standards. Understanding of regulatory compliance, including anti-money laundering. Commercial awareness and knowledge of current market trends. Excellent communication and stakeholder management skills. What you'll get in return Hybrid working across Crawley and London offices, with flexibility to support your lifestyle. A comprehensive benefits package for you and your family, including healthcare and wellbeing support. A collaborative, people-focused culture that values diversity and inclusion. Access to mentoring, coaching, and structured career development frameworks. Modern office spaces and resources to support your success. A genuine commitment to work-life balance, ensuring you can achieve your professional and personal goals. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Description At QBS, we do more than distribute software we optimise how it reaches the market. We connect software publishers and resellers through a smart, seamless, and scalable platform that drives sustainable growth across the technology ecosystem. With more than 35 years of experience in the software channel, we have built a proven model focused on removing complexity, accelerating go-to-market execution, and unlocking measurable growth opportunities. Operating in over 20 countries, we combine global scale with strong local expertise, enabling our partners to succeed in an increasingly dynamic and competitive software landscape. Our ecosystem is designed to deliver tangible value: For Resellers (VARs and MSPs): Immediate access to more than 12,000 software solutions through a single, integrated platform simplifying procurement, management, and expansion. For Software Publishers: Efficient channel activation, streamlined distribution, and scalable market expansion to accelerate revenue growth. The HR Business Partner is a strategic business partner to senior leaders, enabling commercial outcomes through high-performing, engaged, and scalable teams. This role blends firsthand operational leadership with forward-looking people strategy. You will function as a trusted advisor, translating business strategy into actionable people plans that support growth, productivity, capability building, and organisational effectiveness. We are looking for an ambitious and driven individual, currently operating at a senior HR or People & Culture executive level, who is ready to take the next step in their career as an HR Business Partner. This is an exciting opportunity for someone who has built a strong foundation in HR operations and is eager to broaden their commercial impact, working more closely with business leaders and drive our recrutiment efforts seamlessly. The role offers genuine scope for progression, with a clear pathway towards a more strategic position within the business for the right person who demonstrates the vision, capability, and leadership potential to grow with us. The role is based at Westgate, Hanger Lane, with 4-5 days a week office attendance required. Key Duties & Responsibilities: Strategic Accountabilities Act as a trusted strategic partner to senior leaders, advising on organisational design, workforce planning, leadership effectiveness, and team performance. Influence leaders to adopt commercial, evidence-based people decisions aligned to growth, profitability, and sustainability. Use HR data and insights to challenge assumptions and improve decision-making. Strategic Business Partnering Partner with leaders to deliver workforce and capability plans aligned to business strategy and financial forecasts. Advise on organisational design, role clarity, spans and layers, and succession planning. Coach leaders on performance, leadership behaviours, engagement, and change leadership. Support M&A, restructurings, TUPE, and transformation programmes. Provide strategic guidance on workforce planning and future capability needs. Performance, Talent & Capability Lead performance management frameworks, ensuring clear goal alignment and continuous feedback. Support talent reviews, succession planning, and leadership development for critical roles. Drive capability building through learning strategies aligned to future skills and commercial priorities. Embed a culture of ownership, high standards, and continuous improvement. Partner with L&D to deliver targeted learning and development solutions. Talent Acquisition Own and deliver end-to-end recruitment, including: Drafting role profiles and adverts Direct sourcing, CV screening, and shortlisting Managing agencies where needed Conducting interviews and advising hiring managers Overseeing offers, onboarding, and early engagement Lead performance management processes, ensuring clear objectives, timely feedback, and effective outcomes. Personally support talent reviews and succession discussions for critical roles. Deliver practical capability development initiatives aligned to current and future business needs. Embed a high-performance culture through consistent application of standards, accountability, and follow-through Employee Relations & Risk Management Lead and manage complex and high-risk employee relations matters (disciplinary, grievance, performance, absence, restructuring). Ensure consistent, fair, and legally compliant people practices. Provide pragmatic, commercial advice while mitigating risk and protecting company values. Partner with legal advisors where required. People Operations & Governance Ensure Baltinglass delivery of core People processes across the employee lifecycle. Maintain compliance with UK employment legislation, data protection, and internal controls. Support audit requirements and reporting at the Group level. Enhance HR policies and governance frameworks. Change, Engagement & Culture Lead people aspects of change initiatives, ensuring clarity, engagement, and adoption. Shape and embed the QBS People Promise and Culture Framework. Use engagement data to drive targeted action plans and measurable improvement. Act as a role model for company values and inclusive leadership. Champion employee engagement initiatives. Leadership of the HR Function Contribute to Groupwide People strategy, sharing best practices and driving consistency. Champion continuous improvement of People processes, tools, and ways of working. Partner with Finance, Legal, Payroll, People Ops, and external providers to deliver a seamless People experience. Key Relationships Internal: Executive team, senior leaders, Finance, Legal, Payroll, People Ops, wider workforce. External: Legal advisors, benefits providers, learning partners, consultants. QUALIFICATIONS, SKILLS, KNOWLEDGE & EXPERIENCE Essential and required Proven experience in an HR Executive or Business Partner role within a fast-paced, commercial environment Demonstrable experience of strategic business partnering at a senior leadership level Strong grounding in UK employment law and employee relations Demonstrable end-to-end recruitment experience, including CV screening and interviewing Data-driven mindset with the ability to link people metrics to business outcomes CIPD Level 5 or 7 Desirable Skills Experience in multisite, scaling, or matrix organisations Exposure to international or multi-country workforces Experience supporting transformation, M&A, or organisational redesign Key Relationships Internal: Executive team, senior leaders, Finance, Legal, Payroll, People Ops, wider Workforce External: Legal advisors, benefits providers, learning partners, consultants Benefits: Competitive salary Private Medical Insurance Healthcare scheme Excellent contributory pension scheme Life Cover Online retail discounts Cycle to Work scheme Full training programme with continuing professional development The role is a mix of 1 home working day and 4 office-based days; candidates should therefore have a reasonable commute to our Ealing office. Working hours 9.00 am 5.30pm Monday to Friday. Our Commitment to Inclusion: At QBS, we believe diversity isn t just a box to tick, it s the engine that drives innovation, creativity, and growth. We re building a culture where everyone belongs, every voice is heard, and every perspective is valued. We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Jun 12, 2026
Full time
Description At QBS, we do more than distribute software we optimise how it reaches the market. We connect software publishers and resellers through a smart, seamless, and scalable platform that drives sustainable growth across the technology ecosystem. With more than 35 years of experience in the software channel, we have built a proven model focused on removing complexity, accelerating go-to-market execution, and unlocking measurable growth opportunities. Operating in over 20 countries, we combine global scale with strong local expertise, enabling our partners to succeed in an increasingly dynamic and competitive software landscape. Our ecosystem is designed to deliver tangible value: For Resellers (VARs and MSPs): Immediate access to more than 12,000 software solutions through a single, integrated platform simplifying procurement, management, and expansion. For Software Publishers: Efficient channel activation, streamlined distribution, and scalable market expansion to accelerate revenue growth. The HR Business Partner is a strategic business partner to senior leaders, enabling commercial outcomes through high-performing, engaged, and scalable teams. This role blends firsthand operational leadership with forward-looking people strategy. You will function as a trusted advisor, translating business strategy into actionable people plans that support growth, productivity, capability building, and organisational effectiveness. We are looking for an ambitious and driven individual, currently operating at a senior HR or People & Culture executive level, who is ready to take the next step in their career as an HR Business Partner. This is an exciting opportunity for someone who has built a strong foundation in HR operations and is eager to broaden their commercial impact, working more closely with business leaders and drive our recrutiment efforts seamlessly. The role offers genuine scope for progression, with a clear pathway towards a more strategic position within the business for the right person who demonstrates the vision, capability, and leadership potential to grow with us. The role is based at Westgate, Hanger Lane, with 4-5 days a week office attendance required. Key Duties & Responsibilities: Strategic Accountabilities Act as a trusted strategic partner to senior leaders, advising on organisational design, workforce planning, leadership effectiveness, and team performance. Influence leaders to adopt commercial, evidence-based people decisions aligned to growth, profitability, and sustainability. Use HR data and insights to challenge assumptions and improve decision-making. Strategic Business Partnering Partner with leaders to deliver workforce and capability plans aligned to business strategy and financial forecasts. Advise on organisational design, role clarity, spans and layers, and succession planning. Coach leaders on performance, leadership behaviours, engagement, and change leadership. Support M&A, restructurings, TUPE, and transformation programmes. Provide strategic guidance on workforce planning and future capability needs. Performance, Talent & Capability Lead performance management frameworks, ensuring clear goal alignment and continuous feedback. Support talent reviews, succession planning, and leadership development for critical roles. Drive capability building through learning strategies aligned to future skills and commercial priorities. Embed a culture of ownership, high standards, and continuous improvement. Partner with L&D to deliver targeted learning and development solutions. Talent Acquisition Own and deliver end-to-end recruitment, including: Drafting role profiles and adverts Direct sourcing, CV screening, and shortlisting Managing agencies where needed Conducting interviews and advising hiring managers Overseeing offers, onboarding, and early engagement Lead performance management processes, ensuring clear objectives, timely feedback, and effective outcomes. Personally support talent reviews and succession discussions for critical roles. Deliver practical capability development initiatives aligned to current and future business needs. Embed a high-performance culture through consistent application of standards, accountability, and follow-through Employee Relations & Risk Management Lead and manage complex and high-risk employee relations matters (disciplinary, grievance, performance, absence, restructuring). Ensure consistent, fair, and legally compliant people practices. Provide pragmatic, commercial advice while mitigating risk and protecting company values. Partner with legal advisors where required. People Operations & Governance Ensure Baltinglass delivery of core People processes across the employee lifecycle. Maintain compliance with UK employment legislation, data protection, and internal controls. Support audit requirements and reporting at the Group level. Enhance HR policies and governance frameworks. Change, Engagement & Culture Lead people aspects of change initiatives, ensuring clarity, engagement, and adoption. Shape and embed the QBS People Promise and Culture Framework. Use engagement data to drive targeted action plans and measurable improvement. Act as a role model for company values and inclusive leadership. Champion employee engagement initiatives. Leadership of the HR Function Contribute to Groupwide People strategy, sharing best practices and driving consistency. Champion continuous improvement of People processes, tools, and ways of working. Partner with Finance, Legal, Payroll, People Ops, and external providers to deliver a seamless People experience. Key Relationships Internal: Executive team, senior leaders, Finance, Legal, Payroll, People Ops, wider workforce. External: Legal advisors, benefits providers, learning partners, consultants. QUALIFICATIONS, SKILLS, KNOWLEDGE & EXPERIENCE Essential and required Proven experience in an HR Executive or Business Partner role within a fast-paced, commercial environment Demonstrable experience of strategic business partnering at a senior leadership level Strong grounding in UK employment law and employee relations Demonstrable end-to-end recruitment experience, including CV screening and interviewing Data-driven mindset with the ability to link people metrics to business outcomes CIPD Level 5 or 7 Desirable Skills Experience in multisite, scaling, or matrix organisations Exposure to international or multi-country workforces Experience supporting transformation, M&A, or organisational redesign Key Relationships Internal: Executive team, senior leaders, Finance, Legal, Payroll, People Ops, wider Workforce External: Legal advisors, benefits providers, learning partners, consultants Benefits: Competitive salary Private Medical Insurance Healthcare scheme Excellent contributory pension scheme Life Cover Online retail discounts Cycle to Work scheme Full training programme with continuing professional development The role is a mix of 1 home working day and 4 office-based days; candidates should therefore have a reasonable commute to our Ealing office. Working hours 9.00 am 5.30pm Monday to Friday. Our Commitment to Inclusion: At QBS, we believe diversity isn t just a box to tick, it s the engine that drives innovation, creativity, and growth. We re building a culture where everyone belongs, every voice is heard, and every perspective is valued. We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Your new company HAYS Senior Finance are excited to be working with a fast-growing accountancy firm located in the Shropshire area. They are an ambitious ACCA practice with a strong focus on advisory-led, value-driven services. Working closely with entrepreneurial and owner-managed businesses, typically with turnovers ranging from £0 click apply for full job details
Jun 12, 2026
Full time
Your new company HAYS Senior Finance are excited to be working with a fast-growing accountancy firm located in the Shropshire area. They are an ambitious ACCA practice with a strong focus on advisory-led, value-driven services. Working closely with entrepreneurial and owner-managed businesses, typically with turnovers ranging from £0 click apply for full job details
People Partner Location: Brighton Salary: £39,000 £50,440 per annum At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As People Partner, you will work closely with senior leaders and managers to support the delivery of operational priorities through effective people practices. You will act as a credible and trusted advisor across a range of people matters, contributing to a positive and inclusive working environment across the University. What You ll Do: Partner with senior leaders and managers to align people priorities with operational needs, offering pragmatic and solutions-focused advice. Provide support across a broad range of employee relations matters, including disciplinary, grievance, capability, redundancy, TUPE and dispute resolution cases. Act as a key contact for employees, offering clear, timely and consistent guidance on people-related queries and issues. Work collaboratively with colleagues across the People team, including Recruitment, Learning and Development and People Operations, to ensure a coordinated approach. Support the implementation of people policies, processes and initiatives, ensuring consistency and adherence to best practice. Use people data and management information to identify trends, risks and opportunities, supporting informed decision-making. Contribute to leadership meetings, working groups and people-related projects as a representative of the People function. Support continuous improvement activity within the People team, contributing to agreed objectives and service delivery standards. What You ll Bring: Experience in a People Partner or similar generalist HR role, with a broad understanding of employee relations practice. Sound knowledge of UK employment law and its application in a practical setting. The ability to build effective working relationships with stakeholders at different levels, providing balanced and credible advice. Strong communication skills, including the ability to influence, negotiate and handle sensitive conversations. A proactive and organised approach, with the ability to manage a varied workload and balance competing priorities. Experience supporting or implementing changes to policies, processes or ways of working. Confidence in using HR systems, Microsoft Office and data to support decision-making. A Level 5 qualification in Human Resources, or equivalent professional experience. Although based at our Brighton Campus, you would also have allocated People Partnering responsibilities in Essex and London so regular travel is required. Why BIMM University We are a values-led organisation, meaning our core values underpin all that we do: Believe in Everyone, Challenge the Norm, Grow Together, Do The Right Thing, Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Click apply and you will be redirected to our careers site to complete your application.
Jun 12, 2026
Full time
People Partner Location: Brighton Salary: £39,000 £50,440 per annum At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As People Partner, you will work closely with senior leaders and managers to support the delivery of operational priorities through effective people practices. You will act as a credible and trusted advisor across a range of people matters, contributing to a positive and inclusive working environment across the University. What You ll Do: Partner with senior leaders and managers to align people priorities with operational needs, offering pragmatic and solutions-focused advice. Provide support across a broad range of employee relations matters, including disciplinary, grievance, capability, redundancy, TUPE and dispute resolution cases. Act as a key contact for employees, offering clear, timely and consistent guidance on people-related queries and issues. Work collaboratively with colleagues across the People team, including Recruitment, Learning and Development and People Operations, to ensure a coordinated approach. Support the implementation of people policies, processes and initiatives, ensuring consistency and adherence to best practice. Use people data and management information to identify trends, risks and opportunities, supporting informed decision-making. Contribute to leadership meetings, working groups and people-related projects as a representative of the People function. Support continuous improvement activity within the People team, contributing to agreed objectives and service delivery standards. What You ll Bring: Experience in a People Partner or similar generalist HR role, with a broad understanding of employee relations practice. Sound knowledge of UK employment law and its application in a practical setting. The ability to build effective working relationships with stakeholders at different levels, providing balanced and credible advice. Strong communication skills, including the ability to influence, negotiate and handle sensitive conversations. A proactive and organised approach, with the ability to manage a varied workload and balance competing priorities. Experience supporting or implementing changes to policies, processes or ways of working. Confidence in using HR systems, Microsoft Office and data to support decision-making. A Level 5 qualification in Human Resources, or equivalent professional experience. Although based at our Brighton Campus, you would also have allocated People Partnering responsibilities in Essex and London so regular travel is required. Why BIMM University We are a values-led organisation, meaning our core values underpin all that we do: Believe in Everyone, Challenge the Norm, Grow Together, Do The Right Thing, Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Click apply and you will be redirected to our careers site to complete your application.
First Military Recruitment Ltd
Workington, Cumbria
MB935: Senior Project Manager (Pre Construction) Location: Workington Salary: £80,000 + £5,750 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP Overview: First Military Recruitment is proudly working in partnership with a fantastic national construction business who are looking to recruit a Senior Project Manager (Pre Construction) on a permanent basis due to growth based at either their Workington depot. Duties and Responsibilities: Be responsible for the overall business results of the project. Cooperate in the process of subcontractor and supplier procurement. Critically review all subcontracts, orders and the like prior to providing final approval for award in accordance with company procedures. Where present, identify additional and future business opportunities and provide information to appropriate internal teams. Represent the project to client, external bodies, and others as required. Ensure the project change management process is correctly followed in line with contract, subcontract, project and company requirements. Maximise commercial opportunities whilst maintaining sustainable business relationships with all parties. Support the business in delivering corporate objectives, strategies and initiatives across all areas of the project and business Provide support to business development and work winning as required, including arranging use of project resources. Lead the project team in ensuring compliance and striving to ensure best practice in all areas of the project. Lead the opportunities and risk process on the project. Ensure production, periodic critical review and update of the project programme, in accordance with project requirements. In conjunction with appropriate section managers, identify areas of variance from planned outputs and production, develop and implement appropriate improvement plans, and ensure capture of required commercial matters. Make all project staff appointments as per project IMS plan. Review on a periodic basis and update as required. Manage staff requirements on the project, including identification and management of budgets, oversight of recruitment processes and managing the annual review process. Challenge resource levels, workloads and training needs to ensure a well-balanced, competent and motivated project team is in place. Actively promote high standards of Health, Safety, Environmental, Sustainability and Quality compliance, including active monitoring of performance. Act as a role model for exceeding compliance. Maintain a high level of personal knowledge of requirements and engage external advisors as required for the project. Ensure completion of all required actions following accidents, incidents, near misses and the like. Ensure Observation Cards process is implemented and followed on the project, including active review and feedback. Critically review and approve the project IMS plan. Ensure compliance in all areas through leading and implementing the measures defined in the plan. Undertake duties as identified and appointed. Undertake other duties as defined and appointed under the Project Specific IMS plan or as defined by the Project Director. Provide records of innovation, lessons learned and improvements from all project areas to support business development and improvements. Produce or ensure production of all required project reports, forecasts and improvement plans, both internally and externally, including taking ownership of the contents thereof. Ensure all required documented outputs and records are correctly uploaded to Themis and other project document control systems. Skills and Qualifications: Detailed knowledge of overall project, including contractual and commercial requirements. Good knowledge of client and interested parties interests. MB935: Senior Project Manager (Pre Construction) Location: Workington Salary: £80,000 + £5,750 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP
Jun 12, 2026
Full time
MB935: Senior Project Manager (Pre Construction) Location: Workington Salary: £80,000 + £5,750 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP Overview: First Military Recruitment is proudly working in partnership with a fantastic national construction business who are looking to recruit a Senior Project Manager (Pre Construction) on a permanent basis due to growth based at either their Workington depot. Duties and Responsibilities: Be responsible for the overall business results of the project. Cooperate in the process of subcontractor and supplier procurement. Critically review all subcontracts, orders and the like prior to providing final approval for award in accordance with company procedures. Where present, identify additional and future business opportunities and provide information to appropriate internal teams. Represent the project to client, external bodies, and others as required. Ensure the project change management process is correctly followed in line with contract, subcontract, project and company requirements. Maximise commercial opportunities whilst maintaining sustainable business relationships with all parties. Support the business in delivering corporate objectives, strategies and initiatives across all areas of the project and business Provide support to business development and work winning as required, including arranging use of project resources. Lead the project team in ensuring compliance and striving to ensure best practice in all areas of the project. Lead the opportunities and risk process on the project. Ensure production, periodic critical review and update of the project programme, in accordance with project requirements. In conjunction with appropriate section managers, identify areas of variance from planned outputs and production, develop and implement appropriate improvement plans, and ensure capture of required commercial matters. Make all project staff appointments as per project IMS plan. Review on a periodic basis and update as required. Manage staff requirements on the project, including identification and management of budgets, oversight of recruitment processes and managing the annual review process. Challenge resource levels, workloads and training needs to ensure a well-balanced, competent and motivated project team is in place. Actively promote high standards of Health, Safety, Environmental, Sustainability and Quality compliance, including active monitoring of performance. Act as a role model for exceeding compliance. Maintain a high level of personal knowledge of requirements and engage external advisors as required for the project. Ensure completion of all required actions following accidents, incidents, near misses and the like. Ensure Observation Cards process is implemented and followed on the project, including active review and feedback. Critically review and approve the project IMS plan. Ensure compliance in all areas through leading and implementing the measures defined in the plan. Undertake duties as identified and appointed. Undertake other duties as defined and appointed under the Project Specific IMS plan or as defined by the Project Director. Provide records of innovation, lessons learned and improvements from all project areas to support business development and improvements. Produce or ensure production of all required project reports, forecasts and improvement plans, both internally and externally, including taking ownership of the contents thereof. Ensure all required documented outputs and records are correctly uploaded to Themis and other project document control systems. Skills and Qualifications: Detailed knowledge of overall project, including contractual and commercial requirements. Good knowledge of client and interested parties interests. MB935: Senior Project Manager (Pre Construction) Location: Workington Salary: £80,000 + £5,750 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP
Client Relationship Manager - Accountancy Practice Carlisle - Cumbria Competitive Salary + Excellent Benefits About the Company W Talent Finance is a specialist recruitment partner dedicated to placing high-calibre accounting professionals across both practice and commerce & industry markets worldwide. With a deep understanding of the finance landscape, we support clients ranging from leading professional services firms to established independent practices, delivering tailored talent solutions that drive business performance. We are partnering with a highly regarded and well-established boutique accountancy practice based in Carlisle , supporting a broad portfolio of owner-managed and family businesses across Cumbria and the wider region. The firm delivers a fully integrated service offering spanning accountancy, tax planning, profit improvement, and long-term wealth and asset advisory. This is a client-focused, advisory-led environment where relationships, commercial insight, and proactive advice sit at the centre of the service model. The Role As Client Relationship Manager, you will take ownership of a portfolio of owner-managed and family business clients, acting as their trusted adviser and primary point of contact. This is a hybrid role combining high-quality compliance delivery with proactive advisory support. You will work closely with business owners to improve profitability, manage tax efficiently, and support wider financial and strategic decision-making. Alongside client management responsibilities, you will play a key role in identifying opportunities for added value, supporting the development of advisory services, and ensuring clients receive a consistently high level of service aligned with the firm's boutique positioning. This is an excellent opportunity for a commercially minded practice professional looking to move into a more advisory-focused, relationship-led role within a respected regional practice. Key Responsibilities Manage a portfolio of 50-100 owner-managed and family business clients, acting as the primary relationship contact Build strong, long-term client relationships through regular communication and structured review meetings Deliver a high-quality blend of compliance and advisory services tailored to client needs Oversee preparation and review of accounts, business tax computations, and VAT returns Ensure work is delivered accurately, efficiently, and within agreed deadlines and budgets Provide proactive advice on improving profitability, cash flow, and business performance Identify tax planning opportunities and support effective tax mitigation strategies Contribute to discussions around business structure, growth, and long-term planning Support delivery of management information, dashboards, and performance insight reporting Identify opportunities for additional advisory services within the client portfolio Maintain high-quality client files and ensure robust technical standards are met Work collaboratively with Directors and the wider team on client delivery and projects Contribute to process improvement and the adoption of more efficient working practices Stay up to date with relevant tax, accounting, and regulatory developments About You ACA or ACCA qualified, or qualified by experience within UK practice Strong background in general practice, accounts, and business tax Proven experience managing client relationships or a portfolio of clients Confident working directly with business owners and senior stakeholders Strong technical knowledge of accounts and tax compliance Commercially aware with a genuine interest in business performance and advisory work Strong communication skills with a proactive, client-focused approach Organised, self-motivated, and able to manage multiple priorities effectively Interest in developing advisory and value-added client services What's on Offer Competitive salary with excellent benefits package Opportunity to work within a boutique, advisory-led practice in Carlisle Direct exposure to owner-managed and family business clients across the region Genuine opportunity to develop into a more senior advisory role over time Supportive and collaborative working environment Strong focus on client value, quality, and professional development Flexible and hybrid working available for the right candidate How to Apply To apply for this position, please submit your CV via this website or contact W Talent Finance directly for a confidential discussion.
Jun 12, 2026
Full time
Client Relationship Manager - Accountancy Practice Carlisle - Cumbria Competitive Salary + Excellent Benefits About the Company W Talent Finance is a specialist recruitment partner dedicated to placing high-calibre accounting professionals across both practice and commerce & industry markets worldwide. With a deep understanding of the finance landscape, we support clients ranging from leading professional services firms to established independent practices, delivering tailored talent solutions that drive business performance. We are partnering with a highly regarded and well-established boutique accountancy practice based in Carlisle , supporting a broad portfolio of owner-managed and family businesses across Cumbria and the wider region. The firm delivers a fully integrated service offering spanning accountancy, tax planning, profit improvement, and long-term wealth and asset advisory. This is a client-focused, advisory-led environment where relationships, commercial insight, and proactive advice sit at the centre of the service model. The Role As Client Relationship Manager, you will take ownership of a portfolio of owner-managed and family business clients, acting as their trusted adviser and primary point of contact. This is a hybrid role combining high-quality compliance delivery with proactive advisory support. You will work closely with business owners to improve profitability, manage tax efficiently, and support wider financial and strategic decision-making. Alongside client management responsibilities, you will play a key role in identifying opportunities for added value, supporting the development of advisory services, and ensuring clients receive a consistently high level of service aligned with the firm's boutique positioning. This is an excellent opportunity for a commercially minded practice professional looking to move into a more advisory-focused, relationship-led role within a respected regional practice. Key Responsibilities Manage a portfolio of 50-100 owner-managed and family business clients, acting as the primary relationship contact Build strong, long-term client relationships through regular communication and structured review meetings Deliver a high-quality blend of compliance and advisory services tailored to client needs Oversee preparation and review of accounts, business tax computations, and VAT returns Ensure work is delivered accurately, efficiently, and within agreed deadlines and budgets Provide proactive advice on improving profitability, cash flow, and business performance Identify tax planning opportunities and support effective tax mitigation strategies Contribute to discussions around business structure, growth, and long-term planning Support delivery of management information, dashboards, and performance insight reporting Identify opportunities for additional advisory services within the client portfolio Maintain high-quality client files and ensure robust technical standards are met Work collaboratively with Directors and the wider team on client delivery and projects Contribute to process improvement and the adoption of more efficient working practices Stay up to date with relevant tax, accounting, and regulatory developments About You ACA or ACCA qualified, or qualified by experience within UK practice Strong background in general practice, accounts, and business tax Proven experience managing client relationships or a portfolio of clients Confident working directly with business owners and senior stakeholders Strong technical knowledge of accounts and tax compliance Commercially aware with a genuine interest in business performance and advisory work Strong communication skills with a proactive, client-focused approach Organised, self-motivated, and able to manage multiple priorities effectively Interest in developing advisory and value-added client services What's on Offer Competitive salary with excellent benefits package Opportunity to work within a boutique, advisory-led practice in Carlisle Direct exposure to owner-managed and family business clients across the region Genuine opportunity to develop into a more senior advisory role over time Supportive and collaborative working environment Strong focus on client value, quality, and professional development Flexible and hybrid working available for the right candidate How to Apply To apply for this position, please submit your CV via this website or contact W Talent Finance directly for a confidential discussion.
We are seeking an experienced Cyber Security Engineer / Cyber Transformation Lead to support a major cyber security transformation programme within a highly regulated environment. This interim opportunity will work closely with senior cyber leadership to strengthen cyber governance, policy, assurance, culture, and strategic alignment across the organisation. This role is suited to a cyber professional with strong stakeholder management capabilities and experience delivering transformation initiatives within complex enterprise environments. Key Responsibilities Act as a trusted internal cyber security advisor aligned to organisational strategy and objectives. Support the Deputy CISO and Cyber Security & Information Assurance function in delivering strategic cyber transformation. Lead and coordinate the resolution of complex or high-profile cyber security issues. Develop, refresh, and embed cyber security policies, standards, and procedures. Monitor and track policy adoption, compliance, and remediation activities. Provide portfolio oversight, reporting, and governance support including RAG status reporting. Conduct horizon scanning activities and deliver leadership briefings on emerging cyber threats, risks, and industry developments. Support cyber security awareness, culture uplift, and organisational capability improvement initiatives. Contribute to the establishment of cyber profession standards in collaboration with HR and Learning & Development teams. Support assurance activities and senior-level cyber incident readiness planning. Engage effectively with stakeholders across technical, operational, and leadership teams. Essential Skills & Experience Strong experience in cyber security transformation, governance, or cyber programme leadership roles. Proven ability to develop and implement cyber security policies, standards, and frameworks. Experience operating within highly regulated or security-sensitive environments. Strong stakeholder engagement and senior leadership communication skills. Knowledge of cyber security assurance, risk management, and compliance practices. Understanding of relevant legislation and regulatory requirements including GDPR. Experience producing strategic reporting, leadership briefings, and governance documentation. Ability to manage multiple priorities and drive delivery across complex programmes. Requirements Candidates must be eligible for UK Security Clearance (SC). Minimum GCSE qualifications (Grade A-C / 4-9) in English and Maths are required and certificates must be available upon request. Candidates must be able to attend the Cheshire office 2 days per week (non-negotiable). Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Jun 12, 2026
Contractor
We are seeking an experienced Cyber Security Engineer / Cyber Transformation Lead to support a major cyber security transformation programme within a highly regulated environment. This interim opportunity will work closely with senior cyber leadership to strengthen cyber governance, policy, assurance, culture, and strategic alignment across the organisation. This role is suited to a cyber professional with strong stakeholder management capabilities and experience delivering transformation initiatives within complex enterprise environments. Key Responsibilities Act as a trusted internal cyber security advisor aligned to organisational strategy and objectives. Support the Deputy CISO and Cyber Security & Information Assurance function in delivering strategic cyber transformation. Lead and coordinate the resolution of complex or high-profile cyber security issues. Develop, refresh, and embed cyber security policies, standards, and procedures. Monitor and track policy adoption, compliance, and remediation activities. Provide portfolio oversight, reporting, and governance support including RAG status reporting. Conduct horizon scanning activities and deliver leadership briefings on emerging cyber threats, risks, and industry developments. Support cyber security awareness, culture uplift, and organisational capability improvement initiatives. Contribute to the establishment of cyber profession standards in collaboration with HR and Learning & Development teams. Support assurance activities and senior-level cyber incident readiness planning. Engage effectively with stakeholders across technical, operational, and leadership teams. Essential Skills & Experience Strong experience in cyber security transformation, governance, or cyber programme leadership roles. Proven ability to develop and implement cyber security policies, standards, and frameworks. Experience operating within highly regulated or security-sensitive environments. Strong stakeholder engagement and senior leadership communication skills. Knowledge of cyber security assurance, risk management, and compliance practices. Understanding of relevant legislation and regulatory requirements including GDPR. Experience producing strategic reporting, leadership briefings, and governance documentation. Ability to manage multiple priorities and drive delivery across complex programmes. Requirements Candidates must be eligible for UK Security Clearance (SC). Minimum GCSE qualifications (Grade A-C / 4-9) in English and Maths are required and certificates must be available upon request. Candidates must be able to attend the Cheshire office 2 days per week (non-negotiable). Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Senior Tax Specialist - Wanted - Immediate Start! Birmingham Based Salary: £55,000 - £65,000 Permanent, Full-Time Are you an experienced Tax Specialist? Regional Recruitment is currently recruiting for a Senior Tax Advisor to join a growing and highly respected accountancy practice. This is an exciting opportunity for a technically strong tax specialist to work on a variety of complex projects, provide strategic tax advice, and support the development of junior team members in a collaborative, forward-thinking environment. What's on Offer: Competitive salary Car allowance or company car Fully funded professional development and study support Career progression opportunities within a growing practice 30 days annual leave, including bank holidays Qualifications Essential: Fully CTA qualified Minimum 5 years' post-qualification experience within tax advisory Strong technical knowledge of UK tax legislation Excellent communication and stakeholder management skills Ability to manage multiple projects and deadlines effectively Full driver's license Desirable: Experience mentoring and developing junior team members Strong corporate tax advisory experience Experience managing complex tax planning and restructuring projects Previous involvement in reviewing technical tax work Roles & Responsibilities Oversee and manage a range of tax advisory projects from planning through to completion. Prepare and review detailed tax analysis, ensuring compliance with current legislation and relevant case law. Provide strategic tax advice and identify opportunities for tax efficiency and planning. Review technical work completed by Tax Advisers and Junior Tax Advisers, ensuring accuracy and quality. Manage project timelines, deliverables and stakeholder communication throughout each engagement. Liaise with external parties and relevant authorities where required to facilitate project completion. Support business growth through exceptional client service and technical expertise. Requirements As a Senior Tax Specialist, you will also be expected to: Demonstrate exceptional technical tax knowledge. Maintain compliance with current legislation and professional standards. Support, coach and mentor junior members of the tax team. Contribute to performance reviews and staff development activities. Handle confidential information with discretion and professionalism. Identify opportunities to improve processes and enhance client outcomes. About Regional Recruitment This position is being advertised by Regional Recruitment Ltd, an award-winning independent recruitment agency established in 2008. We specialise in permanent, temporary, and contract opportunities across the Commercial, Construction, Industrial, Technology, and Engineering sectors. If this Senior Tax Specialist role is right for you - Click to apply below. To explore more roles available across the UK, please visit (url removed)
Jun 12, 2026
Full time
Senior Tax Specialist - Wanted - Immediate Start! Birmingham Based Salary: £55,000 - £65,000 Permanent, Full-Time Are you an experienced Tax Specialist? Regional Recruitment is currently recruiting for a Senior Tax Advisor to join a growing and highly respected accountancy practice. This is an exciting opportunity for a technically strong tax specialist to work on a variety of complex projects, provide strategic tax advice, and support the development of junior team members in a collaborative, forward-thinking environment. What's on Offer: Competitive salary Car allowance or company car Fully funded professional development and study support Career progression opportunities within a growing practice 30 days annual leave, including bank holidays Qualifications Essential: Fully CTA qualified Minimum 5 years' post-qualification experience within tax advisory Strong technical knowledge of UK tax legislation Excellent communication and stakeholder management skills Ability to manage multiple projects and deadlines effectively Full driver's license Desirable: Experience mentoring and developing junior team members Strong corporate tax advisory experience Experience managing complex tax planning and restructuring projects Previous involvement in reviewing technical tax work Roles & Responsibilities Oversee and manage a range of tax advisory projects from planning through to completion. Prepare and review detailed tax analysis, ensuring compliance with current legislation and relevant case law. Provide strategic tax advice and identify opportunities for tax efficiency and planning. Review technical work completed by Tax Advisers and Junior Tax Advisers, ensuring accuracy and quality. Manage project timelines, deliverables and stakeholder communication throughout each engagement. Liaise with external parties and relevant authorities where required to facilitate project completion. Support business growth through exceptional client service and technical expertise. Requirements As a Senior Tax Specialist, you will also be expected to: Demonstrate exceptional technical tax knowledge. Maintain compliance with current legislation and professional standards. Support, coach and mentor junior members of the tax team. Contribute to performance reviews and staff development activities. Handle confidential information with discretion and professionalism. Identify opportunities to improve processes and enhance client outcomes. About Regional Recruitment This position is being advertised by Regional Recruitment Ltd, an award-winning independent recruitment agency established in 2008. We specialise in permanent, temporary, and contract opportunities across the Commercial, Construction, Industrial, Technology, and Engineering sectors. If this Senior Tax Specialist role is right for you - Click to apply below. To explore more roles available across the UK, please visit (url removed)
Contact Centre Manager - Birmingham 40,000 annual salary Excellent opportunity to develop your career! 8:30am - 5.30pm (Monday - Friday) Are you an inspiring leader with a passion for driving sales success and enhancing customer experiences? If so, we invite you to bring your talents to our client, a dynamic organisation in the utilities sector. We're looking for a dedicated Contact Centre Manager to lead a vibrant contact centre team in Birmingham! What You'll Do: As our Contact Centre Manager, you'll take charge of the day-to-day operations of a busy contact centre, overseeing both inbound and outbound sales. Your leadership will ensure that every order is processed accurately and that our customers receive exceptional service with minimal wait times. Key responsibilities include : Team Leadership: Lead a diverse team of 17, including Sales Advisors, Team Leaders, and a Supervisor. Sales & Performance: Own and deliver on sales targets, revenue goals, and key performance indicators (KPIs). Customer Relations: Build strong, lasting relationships with our customers by understanding and addressing their needs. Operational Excellence: Oversee all aspects of contact centre operations, ensuring high service levels and efficient issue resolution. What We're Looking For: A Contact Centre Manager who is not just a number-cruncher but a motivator! If you thrive in a fast-paced environment and can inspire your team to achieve greatness, you'll be a perfect fit. Here are the key skills and experiences we're seeking: Proven experience in call centre, sales, or customer service management with a hands-on approach. Strong leadership, motivational, and organizational skills. Excellent communication and interpersonal abilities. A knack for problem-solving and decision-making. Why Join our Client? This is more than just a job; it's an opportunity to lead a high-performing sales team and make a tangible impact to their customers. You'll enjoy: A permanent contract with competitive benefits. A vibrant, supportive work environment where your contributions truly matter. Opportunities for professional development and career growth. Success in This Role Looks Like: Consistent achievement of sales and revenue targets. Enhanced conversion rates and improved customer retention. A high-performing, engaged sales team that feels valued and motivated. Streamlined, responsive contact centre operations that exceed customer expectations. Ready to Make Your Mark? If you're enthusiastic about driving sales success and want to lead a talented team in a thriving sector, we want to hear from you! Apply now to join our client as a Contact Centre Manager and help shape the future of their customer engagement! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 12, 2026
Full time
Contact Centre Manager - Birmingham 40,000 annual salary Excellent opportunity to develop your career! 8:30am - 5.30pm (Monday - Friday) Are you an inspiring leader with a passion for driving sales success and enhancing customer experiences? If so, we invite you to bring your talents to our client, a dynamic organisation in the utilities sector. We're looking for a dedicated Contact Centre Manager to lead a vibrant contact centre team in Birmingham! What You'll Do: As our Contact Centre Manager, you'll take charge of the day-to-day operations of a busy contact centre, overseeing both inbound and outbound sales. Your leadership will ensure that every order is processed accurately and that our customers receive exceptional service with minimal wait times. Key responsibilities include : Team Leadership: Lead a diverse team of 17, including Sales Advisors, Team Leaders, and a Supervisor. Sales & Performance: Own and deliver on sales targets, revenue goals, and key performance indicators (KPIs). Customer Relations: Build strong, lasting relationships with our customers by understanding and addressing their needs. Operational Excellence: Oversee all aspects of contact centre operations, ensuring high service levels and efficient issue resolution. What We're Looking For: A Contact Centre Manager who is not just a number-cruncher but a motivator! If you thrive in a fast-paced environment and can inspire your team to achieve greatness, you'll be a perfect fit. Here are the key skills and experiences we're seeking: Proven experience in call centre, sales, or customer service management with a hands-on approach. Strong leadership, motivational, and organizational skills. Excellent communication and interpersonal abilities. A knack for problem-solving and decision-making. Why Join our Client? This is more than just a job; it's an opportunity to lead a high-performing sales team and make a tangible impact to their customers. You'll enjoy: A permanent contract with competitive benefits. A vibrant, supportive work environment where your contributions truly matter. Opportunities for professional development and career growth. Success in This Role Looks Like: Consistent achievement of sales and revenue targets. Enhanced conversion rates and improved customer retention. A high-performing, engaged sales team that feels valued and motivated. Streamlined, responsive contact centre operations that exceed customer expectations. Ready to Make Your Mark? If you're enthusiastic about driving sales success and want to lead a talented team in a thriving sector, we want to hear from you! Apply now to join our client as a Contact Centre Manager and help shape the future of their customer engagement! We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mpeople Recruitment are seeking a HR Business Partner for our client that are a well-established and reputable local manufacturing company in the Oldham area. This would be a great role for someone with a couple years of experience within a Business Partner / People Partner role, or alternatively an excellent opportunity for an experienced HR Advisor who is looking to take the next step in their career towards a HR Business Partner role. Salary: £35,000 - £50,000 dependent on experience Working Hours: 8.15am 4.30pm Monday to Friday. Some flexibility with start and finish time. Benefits: 25 days plus bank holidays (plus option to buy and sell holidays), plus a long list of employee benefits such as life assurance, private healthcare plans, a low-cost onsite gym etc. Full-time, permanent opportunity Working closely with leaders across the organisation, this role delivers a proactive HR partnering service, supporting all aspects of the employee lifecycle, and driving effective people solutions. Key responsibilities: Partner with leaders to align people plans with business priorities. Act as a trusted advisor on talent, leadership, performance, and organisational design. Use people data to identify trends and drive performance and engagement improvements. Deliver practical, cost-effective, and compliant solutions to complex people challenges. Build strong relationships to support, coach, and develop leaders. Support and improve HR policies, processes, and best practices. Lead talent reviews and succession planning with learning and development. Act as a key HR contact, providing high-quality support to managers and leaders. Collaborate with site HR teams to proactively resolve people matters. Provide expert guidance on employee relations, including investigations and case management. Drive engagement, wellbeing, and DEI (diversity, equality and inclusion) initiatives. Lead performance management cycles, ensuring consistency and continuous improvement. Take a hands-on approach to developing manager capability. Apply external trends and insights to continuously improve HR tools and practices. Essential Skills, Knowledge & Experience: CIPD Level 5 or Level 7, or alternatively currently studying CIPD Level 5 or Level 7 Experience within a HR BP role, or alternatively experience at a HR Advisor level looking for the next step in their career Strong influencing skills with the ability to gain buy-in at all levels, including senior stakeholders Experience supporting organisational change initiatives Ability to build effective, trusted relationships across the business Capable of operating strategically and representing HR internally and externally Skilled in managing multiple priorities, projects, and deadlines within a generalist HR function Solid experience handling complex employee relations cases with good employment law knowledge Able to identify key people risks, implications, and opportunities for improvement Proficient in Microsoft Office, particularly Excel, Word, and PowerPoint Desirable Skills, Knowledge & Experience: Experience within a manufacturing or industrial environment Exposure to partnering with international or European teams Experience operating in a unionised setting Please note that Mpeople Recruitment cannot always respond to all applicants due to the high volume of CV's received on a daily basis. Should you not receive a response within 5 working days please accept this as not been successful. Mpeople wish you all the best in your job search.
Jun 12, 2026
Full time
Mpeople Recruitment are seeking a HR Business Partner for our client that are a well-established and reputable local manufacturing company in the Oldham area. This would be a great role for someone with a couple years of experience within a Business Partner / People Partner role, or alternatively an excellent opportunity for an experienced HR Advisor who is looking to take the next step in their career towards a HR Business Partner role. Salary: £35,000 - £50,000 dependent on experience Working Hours: 8.15am 4.30pm Monday to Friday. Some flexibility with start and finish time. Benefits: 25 days plus bank holidays (plus option to buy and sell holidays), plus a long list of employee benefits such as life assurance, private healthcare plans, a low-cost onsite gym etc. Full-time, permanent opportunity Working closely with leaders across the organisation, this role delivers a proactive HR partnering service, supporting all aspects of the employee lifecycle, and driving effective people solutions. Key responsibilities: Partner with leaders to align people plans with business priorities. Act as a trusted advisor on talent, leadership, performance, and organisational design. Use people data to identify trends and drive performance and engagement improvements. Deliver practical, cost-effective, and compliant solutions to complex people challenges. Build strong relationships to support, coach, and develop leaders. Support and improve HR policies, processes, and best practices. Lead talent reviews and succession planning with learning and development. Act as a key HR contact, providing high-quality support to managers and leaders. Collaborate with site HR teams to proactively resolve people matters. Provide expert guidance on employee relations, including investigations and case management. Drive engagement, wellbeing, and DEI (diversity, equality and inclusion) initiatives. Lead performance management cycles, ensuring consistency and continuous improvement. Take a hands-on approach to developing manager capability. Apply external trends and insights to continuously improve HR tools and practices. Essential Skills, Knowledge & Experience: CIPD Level 5 or Level 7, or alternatively currently studying CIPD Level 5 or Level 7 Experience within a HR BP role, or alternatively experience at a HR Advisor level looking for the next step in their career Strong influencing skills with the ability to gain buy-in at all levels, including senior stakeholders Experience supporting organisational change initiatives Ability to build effective, trusted relationships across the business Capable of operating strategically and representing HR internally and externally Skilled in managing multiple priorities, projects, and deadlines within a generalist HR function Solid experience handling complex employee relations cases with good employment law knowledge Able to identify key people risks, implications, and opportunities for improvement Proficient in Microsoft Office, particularly Excel, Word, and PowerPoint Desirable Skills, Knowledge & Experience: Experience within a manufacturing or industrial environment Exposure to partnering with international or European teams Experience operating in a unionised setting Please note that Mpeople Recruitment cannot always respond to all applicants due to the high volume of CV's received on a daily basis. Should you not receive a response within 5 working days please accept this as not been successful. Mpeople wish you all the best in your job search.
Mpeople Recruitment North West
Burnley, Lancashire
Job Role: Customer Service/Contact Centre Advisor Location: Burnley Job Type: Temporary 6 - 12 Month Contract (Reviewed) Working Pattern: Monday Friday / Between the hours of 8.30AM 5.30PM / 37.5 Hours Pay Rate: £12.71 per hour increasing to £14.27, amazing benefits including excellent paid annual leave 28 days rising to 36 after 12 weeks Hybrid working 3 days in the office per week can be achieved once competence and confidence is gained and the Manager approves hybrid working to commence. DBS required Duties: Receiving inbound calls regarding technical enquiries Manage the timely resolution of customer concerns Providing advice and guidance Taking payments over the phone Updating customer details on the internal bespoke system Contacting customers regarding alerts on their account Assist in the monitoring of device status and problem solving to resolve device malfunctions Produce and despatch personalised customer communications being fully compliant to GDPR Security checks over the phone with customers Manage customer and colleague expectations through good quality communication Closing down alerts on the system Providing information for reports to team leaders / managers Other duties as outlined by line manager Key Skills: Previous experience of working in a service delivery environment is essential Extensive use of digital applications including (but not restricted to) database based applications and Microsoft office Attention to detail is essential Ability to work under pressure and act decisively Ability to communicate with members of the public and have the ability to defuse situations A flexible can-do attitude and professional Excellent communicator, written and verbal Must be efficient and organised with the ability to prioritise tasks and meet strict deadlines Working to targets Mpeople, are a recruitment business acting on behalf of our clients, if you do not receive a response within 5 days please presume you have been unsuccessful on this occasion.
Jun 12, 2026
Seasonal
Job Role: Customer Service/Contact Centre Advisor Location: Burnley Job Type: Temporary 6 - 12 Month Contract (Reviewed) Working Pattern: Monday Friday / Between the hours of 8.30AM 5.30PM / 37.5 Hours Pay Rate: £12.71 per hour increasing to £14.27, amazing benefits including excellent paid annual leave 28 days rising to 36 after 12 weeks Hybrid working 3 days in the office per week can be achieved once competence and confidence is gained and the Manager approves hybrid working to commence. DBS required Duties: Receiving inbound calls regarding technical enquiries Manage the timely resolution of customer concerns Providing advice and guidance Taking payments over the phone Updating customer details on the internal bespoke system Contacting customers regarding alerts on their account Assist in the monitoring of device status and problem solving to resolve device malfunctions Produce and despatch personalised customer communications being fully compliant to GDPR Security checks over the phone with customers Manage customer and colleague expectations through good quality communication Closing down alerts on the system Providing information for reports to team leaders / managers Other duties as outlined by line manager Key Skills: Previous experience of working in a service delivery environment is essential Extensive use of digital applications including (but not restricted to) database based applications and Microsoft office Attention to detail is essential Ability to work under pressure and act decisively Ability to communicate with members of the public and have the ability to defuse situations A flexible can-do attitude and professional Excellent communicator, written and verbal Must be efficient and organised with the ability to prioritise tasks and meet strict deadlines Working to targets Mpeople, are a recruitment business acting on behalf of our clients, if you do not receive a response within 5 days please presume you have been unsuccessful on this occasion.
Parts Advisor (Heavy Machinery / Agricultural) £28,000 - £30,000 (OTE 40K) + 30 Days Holiday + Training + Bonus Alnwick Are you a Parts Advisor looking for an exciting work environment where you will be engaging with local customers in this busy, dynamic and growing machinery dealership? Do you want opportunities to develop your career through bespoke training, progression routes to management and t click apply for full job details
Jun 12, 2026
Full time
Parts Advisor (Heavy Machinery / Agricultural) £28,000 - £30,000 (OTE 40K) + 30 Days Holiday + Training + Bonus Alnwick Are you a Parts Advisor looking for an exciting work environment where you will be engaging with local customers in this busy, dynamic and growing machinery dealership? Do you want opportunities to develop your career through bespoke training, progression routes to management and t click apply for full job details
Customer Service Advisor Newcastle We're recruiting for a Customer Service Advisor position that offers a refreshing change! Dive into a career filled with warm and hot inbound calls, surrounded by a delightful culture where every interaction is a pleasure. This role offers a chance at a rewarding career with an exciting property developer, but here's the best part - you don't need prior property experience! We welcome applicants from all backgrounds who are passionate about delivering exceptional service and making a difference in people's lives. What You'll Do: Be the friendly face of our client's company, providing expert guidance and information on their amazing homes available for rent - including key details such as pricing, layouts and features. Handle warm-hot inbound enquiries only, ensuring every customer feels valued and heard. Log all enquiries accurately and quickly into the CRM system, maintaining up-to-date and compliant records. Qualify leads confidently against set criteria to ensure customers are matched to the right homes. Utilise your exceptional communication skills to build strong relationships and rapport with prospective tenants. Work closely with our onsite teams to seamlessly coordinate viewings and assist with remote tours, ensuring customers receive top-notch service every step of the way. Make occasional outbound follow-up calls using the applicant database to progress warm leads where appropriate. Keep abreast of the latest developments, pricing updates and key messages from our client, empowering you to answer questions with confidence. Carry out simple system checks and updates to ensure records remain accurate, tidy and audit- What We're Looking For: A customer-focused person with a passion for delivering outstanding service. Exceptional listening skills and a knack for building rapport over the phone. Strong IT proficiency, including Outlook, Word and Excel, with the ability to learn new software quickly. A motivated self-starter who thrives in a fast-paced environment and adapts well to change. Experience managing a high-volume workload, with excellent time management and organisational skills. A team player with a keen eye for detail and strong accuracy in your work. Your Working Hours:. 35 hours per week on an alternating bi-weekly pattern: Weeks 1 & 3: Monday to Friday: 09:00 - 17:00 Weeks 2& 4: Tuesday to Friday: 09:00 - 17:00 and Saturday: 09:00 - 16:00 What You'll Get in Return: A basic salary of £24,000 A great working culture with like-minded individuals A proven career path with opportunities to progress A fantastic benefits package
Jun 12, 2026
Full time
Customer Service Advisor Newcastle We're recruiting for a Customer Service Advisor position that offers a refreshing change! Dive into a career filled with warm and hot inbound calls, surrounded by a delightful culture where every interaction is a pleasure. This role offers a chance at a rewarding career with an exciting property developer, but here's the best part - you don't need prior property experience! We welcome applicants from all backgrounds who are passionate about delivering exceptional service and making a difference in people's lives. What You'll Do: Be the friendly face of our client's company, providing expert guidance and information on their amazing homes available for rent - including key details such as pricing, layouts and features. Handle warm-hot inbound enquiries only, ensuring every customer feels valued and heard. Log all enquiries accurately and quickly into the CRM system, maintaining up-to-date and compliant records. Qualify leads confidently against set criteria to ensure customers are matched to the right homes. Utilise your exceptional communication skills to build strong relationships and rapport with prospective tenants. Work closely with our onsite teams to seamlessly coordinate viewings and assist with remote tours, ensuring customers receive top-notch service every step of the way. Make occasional outbound follow-up calls using the applicant database to progress warm leads where appropriate. Keep abreast of the latest developments, pricing updates and key messages from our client, empowering you to answer questions with confidence. Carry out simple system checks and updates to ensure records remain accurate, tidy and audit- What We're Looking For: A customer-focused person with a passion for delivering outstanding service. Exceptional listening skills and a knack for building rapport over the phone. Strong IT proficiency, including Outlook, Word and Excel, with the ability to learn new software quickly. A motivated self-starter who thrives in a fast-paced environment and adapts well to change. Experience managing a high-volume workload, with excellent time management and organisational skills. A team player with a keen eye for detail and strong accuracy in your work. Your Working Hours:. 35 hours per week on an alternating bi-weekly pattern: Weeks 1 & 3: Monday to Friday: 09:00 - 17:00 Weeks 2& 4: Tuesday to Friday: 09:00 - 17:00 and Saturday: 09:00 - 16:00 What You'll Get in Return: A basic salary of £24,000 A great working culture with like-minded individuals A proven career path with opportunities to progress A fantastic benefits package
My client is a very well established, thriving, directly authorised, independent Mortgage and Protection Brokerage. The company's main aim is to provide the best, most impartial and tailored advice available to its clientele.The company are currently keen to recruit an additional employed Mortgage and Protection Administrator to join their established team based within Stanmore, Middlesex. Within this position you will primarily handle Residential and BTL mortgage cases, plus associated protection business. However, you will also have the opportunity to progress your knowledge into the Commercial Mortgage, Bridging Finance and Development Finance sectors. This role is based within a Stanmore, Middlesex office with great public transport links, whilst there is also free car parking available on-site. The working hours within this role are Monday to Friday from 8:30am to 5pm (including a 1 hour lunch break each day). In addition to the large existing base of established clients that the company have, they also gain numerous new client referrals/recommendations and enquiries each week. In addition to this, the company regularly gain additional new business from third party client introducer businesses and also as a result of their marketing campaigns. Several of the businesses client leads are of a HNW nature. Within this employed position, key role features include; You will liaise between the companies Mortgage and Protection Advisor's, Mortgage Lenders, Protection Providers, Solicitors and the company's clients to assist with progressing mortgage and protection cases through from application stage to completion. You will provide excellent levels of service to clients. You will use your strong administrative skills to ensure that records are thorough and up to date. You will use various lenders online platforms/portals to submit Residential & BTL mortgage cases suitably. You will use various protection providers online platforms/portals to submit insurance cases suitably. You will write suitability letters. Gathering original documents from clients, as required by the lenders. Ensuring all work meets the required FCA compliance standards. You will work within a dynamic, growing business, which has a professional environment, and you will join a successful, friendly and helpful team. The company will support you with further career development opportunities in the future including training to additionally administer Commercial Mortgage, Bridging Finance and Development Finance cases and the possibility of becoming a Team Leader/Team Manager there. Key candidate attributes: Strong Mortgage Administration experience. Great organisation and planning skills. Excellent communication skills, both written and verbal. Must demonstrate technical ability and be confident with mortgage case terminology. Must be able to demonstrate initiative and ability to time manage and prioritise cases through to completion. Enjoy working within a team. Desire to progress in a professional and growing business. The successful candidate will receive a competitive starting basic salary, likely to range between £28,000 and £35,000 (dependent upon your level of experience). Employee benefits include a pension and private medical insurance. If you are interested within this vacancy and if you believe that your experience/skill-set is well suited to the role then please do apply on-line. Your Mortgage Recruiter Ltd - A leading UK specialist recruiter in Mortgage Advice, Support, Underwriting, Compliance and BDM roles.
Jun 12, 2026
Full time
My client is a very well established, thriving, directly authorised, independent Mortgage and Protection Brokerage. The company's main aim is to provide the best, most impartial and tailored advice available to its clientele.The company are currently keen to recruit an additional employed Mortgage and Protection Administrator to join their established team based within Stanmore, Middlesex. Within this position you will primarily handle Residential and BTL mortgage cases, plus associated protection business. However, you will also have the opportunity to progress your knowledge into the Commercial Mortgage, Bridging Finance and Development Finance sectors. This role is based within a Stanmore, Middlesex office with great public transport links, whilst there is also free car parking available on-site. The working hours within this role are Monday to Friday from 8:30am to 5pm (including a 1 hour lunch break each day). In addition to the large existing base of established clients that the company have, they also gain numerous new client referrals/recommendations and enquiries each week. In addition to this, the company regularly gain additional new business from third party client introducer businesses and also as a result of their marketing campaigns. Several of the businesses client leads are of a HNW nature. Within this employed position, key role features include; You will liaise between the companies Mortgage and Protection Advisor's, Mortgage Lenders, Protection Providers, Solicitors and the company's clients to assist with progressing mortgage and protection cases through from application stage to completion. You will provide excellent levels of service to clients. You will use your strong administrative skills to ensure that records are thorough and up to date. You will use various lenders online platforms/portals to submit Residential & BTL mortgage cases suitably. You will use various protection providers online platforms/portals to submit insurance cases suitably. You will write suitability letters. Gathering original documents from clients, as required by the lenders. Ensuring all work meets the required FCA compliance standards. You will work within a dynamic, growing business, which has a professional environment, and you will join a successful, friendly and helpful team. The company will support you with further career development opportunities in the future including training to additionally administer Commercial Mortgage, Bridging Finance and Development Finance cases and the possibility of becoming a Team Leader/Team Manager there. Key candidate attributes: Strong Mortgage Administration experience. Great organisation and planning skills. Excellent communication skills, both written and verbal. Must demonstrate technical ability and be confident with mortgage case terminology. Must be able to demonstrate initiative and ability to time manage and prioritise cases through to completion. Enjoy working within a team. Desire to progress in a professional and growing business. The successful candidate will receive a competitive starting basic salary, likely to range between £28,000 and £35,000 (dependent upon your level of experience). Employee benefits include a pension and private medical insurance. If you are interested within this vacancy and if you believe that your experience/skill-set is well suited to the role then please do apply on-line. Your Mortgage Recruiter Ltd - A leading UK specialist recruiter in Mortgage Advice, Support, Underwriting, Compliance and BDM roles.
About the Role: Reporting to the Alliance Director you will lead the operational delivery of one of EMEA's most prestigious integrated facilities management accounts in the technology sector. This is a rare opportunity to direct operations across a world-class portfolio spanning prestige corporate headquarters, innovation campuses, and cutting-edge Labs - shaping the workplace environments where the next generation of technology is conceived, built, and brought to life. What You'll Do: Strategic & Operational Leadership Own the EMEA operational delivery strategy, translating the alliance vision into actionable regional plans that drive performance, innovation, and client satisfaction Direct operations across 40+ locations encompassing prestige offices, data centres, innovation labs, and specialist Labs facilities requiring bespoke operational protocols Lead and develop a team of Regional/Country Operations Managers and specialist engineers, building a high-performance culture of accountability, collaboration, and continuous improvement Serve as the senior escalation point for all operational matters, ensuring rapid resolution and proactive risk management across the portfolio Performance & Commercial Excellence Drive consistent achievement and outperformance of contractual KPIs/SLAs across all EMEA locations, implementing robust governance and performance management frameworks Own regional P&L accountability, managing operational budgets, identifying cost efficiencies, and delivering measurable value to the client and the business Lead capital planning and project delivery for the region - identifying lifecycle investment needs, preparing business cases, and overseeing execution of capital programmes Develop and manage the regional supply chain strategy including vendor procurement, RFP management, contract negotiation, and ongoing performance management of subcontractors Safety, Compliance & Sustainability Champion a zero-harm safety culture across all operations, ensuring full compliance with local regulations, client standards, and industry frameworks (ISO 14001, ISO 45001, ISO 50001) Drive the sustainability and net-zero agenda - implementing energy management programmes, monitoring utility consumption, and delivering against ESG targets and science-based reduction commitments Ensure regulatory compliance across 20 jurisdictions, maintaining expert awareness of varying national codes, fire & life safety requirements, and environmental legislation Innovation & Client Partnership Act as a trusted advisor to the client's EMEA Workplace leadership team - bringing market intelligence, operational innovation, and thought leadership that elevates the partnership Drive digital transformation of FM operations: CMMS/CAFM optimisation, IoT sensor deployment, predictive maintenance, and data-driven decision making Develop and embed operational playbooks, standard operating procedures, and best-practice frameworks that ensure consistency and scalability across the portfolio Lead mobilisation and integration of new sites into the account, ensuring seamless transition and rapid achievement of steady-state operational maturity What You'll Need: Degree in Engineering, Facilities Management, Business, or related discipline Held roles within Senior FM/operations leadership, with demonstrable experience at Director level on large-scale IFM accounts Proven multi-country/multi-site operational management across EMEA (minimum 10+ locations) Track record managing portfolios of 30M+ annual operational spend Experience in technology sector, life sciences, or similarly complex/high-specification environments Strong commercial acumen - P&L ownership, budget management, and contract governance Experience leading teams of 100+ across multiple geographies and cultures Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Jun 12, 2026
Full time
About the Role: Reporting to the Alliance Director you will lead the operational delivery of one of EMEA's most prestigious integrated facilities management accounts in the technology sector. This is a rare opportunity to direct operations across a world-class portfolio spanning prestige corporate headquarters, innovation campuses, and cutting-edge Labs - shaping the workplace environments where the next generation of technology is conceived, built, and brought to life. What You'll Do: Strategic & Operational Leadership Own the EMEA operational delivery strategy, translating the alliance vision into actionable regional plans that drive performance, innovation, and client satisfaction Direct operations across 40+ locations encompassing prestige offices, data centres, innovation labs, and specialist Labs facilities requiring bespoke operational protocols Lead and develop a team of Regional/Country Operations Managers and specialist engineers, building a high-performance culture of accountability, collaboration, and continuous improvement Serve as the senior escalation point for all operational matters, ensuring rapid resolution and proactive risk management across the portfolio Performance & Commercial Excellence Drive consistent achievement and outperformance of contractual KPIs/SLAs across all EMEA locations, implementing robust governance and performance management frameworks Own regional P&L accountability, managing operational budgets, identifying cost efficiencies, and delivering measurable value to the client and the business Lead capital planning and project delivery for the region - identifying lifecycle investment needs, preparing business cases, and overseeing execution of capital programmes Develop and manage the regional supply chain strategy including vendor procurement, RFP management, contract negotiation, and ongoing performance management of subcontractors Safety, Compliance & Sustainability Champion a zero-harm safety culture across all operations, ensuring full compliance with local regulations, client standards, and industry frameworks (ISO 14001, ISO 45001, ISO 50001) Drive the sustainability and net-zero agenda - implementing energy management programmes, monitoring utility consumption, and delivering against ESG targets and science-based reduction commitments Ensure regulatory compliance across 20 jurisdictions, maintaining expert awareness of varying national codes, fire & life safety requirements, and environmental legislation Innovation & Client Partnership Act as a trusted advisor to the client's EMEA Workplace leadership team - bringing market intelligence, operational innovation, and thought leadership that elevates the partnership Drive digital transformation of FM operations: CMMS/CAFM optimisation, IoT sensor deployment, predictive maintenance, and data-driven decision making Develop and embed operational playbooks, standard operating procedures, and best-practice frameworks that ensure consistency and scalability across the portfolio Lead mobilisation and integration of new sites into the account, ensuring seamless transition and rapid achievement of steady-state operational maturity What You'll Need: Degree in Engineering, Facilities Management, Business, or related discipline Held roles within Senior FM/operations leadership, with demonstrable experience at Director level on large-scale IFM accounts Proven multi-country/multi-site operational management across EMEA (minimum 10+ locations) Track record managing portfolios of 30M+ annual operational spend Experience in technology sector, life sciences, or similarly complex/high-specification environments Strong commercial acumen - P&L ownership, budget management, and contract governance Experience leading teams of 100+ across multiple geographies and cultures Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Customer Service Advisor (Contract) Duration: 12 Months (Possibility for extension) Location: Manchester/Hybrid (4 days per week on site) Rate: A highly competitive salary is available for suitable candidates Role Profile Are you ready to take your career to the next level in the dynamic world of investment banking? We are seeking a dedicated Customer Service Advisor to join our team. This is an exciting opportunity for individuals who thrive in fast-paced environments and are passionate about providing exceptional service. Key Responsibilities: Serve as the primary point of contact for shareholder inquiries through phone, email, web chat, and written correspondence. While the role is predominantly phone-based, you'll also engage in independent case investigations. Deliver high-quality service consistently, managing client conversations with confidence while meeting challenging productivity and quality targets. Execute telephone trades accurately and efficiently, adhering strictly to client instructions, regulatory requirements, and established procedures. Address both straightforward and complex shareholder queries, providing clear and confident technical support while taking ownership of issues until resolved. Investigate discrepancies and errors on shareholder accounts and statements, applying sound judgment, attention to detail, and structured problem-solving techniques. Drive first-contact resolution wherever possible, escalating only when necessary and retaining ownership until full closure. Proactively manage daily open cases to ensure timely follow-up, accurate outcomes, and a strong client experience. Take full accountability for the quality, accuracy, and completion of all work, with performance measured against productivity, quality, and client outcomes. Operate effectively across multiple management companies, adapting quickly to different processes, products, and service expectations. Demonstrate a continuous improvement mindset by identifying opportunities to enhance service delivery, efficiency, and client experience. Skills & Experience: Proven experience in a client service or contact centre environment is essential. Comfortable operating in a performance-driven, regulated environment with clear standards and expectations. Ability to work independently, manage workload under pressure, and make informed decisions. Strong written and verbal communication skills across multiple channels. Educated to secondary school level with equivalent experience. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 12, 2026
Contractor
Customer Service Advisor (Contract) Duration: 12 Months (Possibility for extension) Location: Manchester/Hybrid (4 days per week on site) Rate: A highly competitive salary is available for suitable candidates Role Profile Are you ready to take your career to the next level in the dynamic world of investment banking? We are seeking a dedicated Customer Service Advisor to join our team. This is an exciting opportunity for individuals who thrive in fast-paced environments and are passionate about providing exceptional service. Key Responsibilities: Serve as the primary point of contact for shareholder inquiries through phone, email, web chat, and written correspondence. While the role is predominantly phone-based, you'll also engage in independent case investigations. Deliver high-quality service consistently, managing client conversations with confidence while meeting challenging productivity and quality targets. Execute telephone trades accurately and efficiently, adhering strictly to client instructions, regulatory requirements, and established procedures. Address both straightforward and complex shareholder queries, providing clear and confident technical support while taking ownership of issues until resolved. Investigate discrepancies and errors on shareholder accounts and statements, applying sound judgment, attention to detail, and structured problem-solving techniques. Drive first-contact resolution wherever possible, escalating only when necessary and retaining ownership until full closure. Proactively manage daily open cases to ensure timely follow-up, accurate outcomes, and a strong client experience. Take full accountability for the quality, accuracy, and completion of all work, with performance measured against productivity, quality, and client outcomes. Operate effectively across multiple management companies, adapting quickly to different processes, products, and service expectations. Demonstrate a continuous improvement mindset by identifying opportunities to enhance service delivery, efficiency, and client experience. Skills & Experience: Proven experience in a client service or contact centre environment is essential. Comfortable operating in a performance-driven, regulated environment with clear standards and expectations. Ability to work independently, manage workload under pressure, and make informed decisions. Strong written and verbal communication skills across multiple channels. Educated to secondary school level with equivalent experience. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
