We are looking for an experienced, super-organised Personal Assistant who can support our Managing Director by balancing multiple demands and projects and deliver an accurate and timely administrative service. Key areas of responsibility include diary management, arranging both internal and external meetings and travel arrangements where necessary. Being first point of contact screening all enquiries, delegating, referring or responding on behalf of the Managing Director. Producing all documentation including reports, minutes and presentations, plus coordinating accurate and timely management reporting including tracking actionable items to ensure completion. The role will require some private/personal support as required. You will work also closely with the PA to the Board providing guidance and support to the Company's administrative team, plus the implementation of processes and procedures at a Company level. What you will need; Previous experience of working at PA level The ability to prioritise your workload effectively and efficiently, completing high volumes of workload as and when demand requires is essential High degree of confidentiality, discretion and diplomacy Resourcefulness in dealing with competing deadlines and priorities A highly organised calm, professional, and flexible attitude reflecting a proactive not reactive attitude to the role Proven strong verbal and written communication skills to interact with various stakeholders Demonstrate high-quality work using MS Office Minute taking and audio transcription Have an excellent eye for detail, in both aesthetics and consistency Excellent literacy and proof-reading skills What we offer; Ideally working Monday to Friday 8.00am to 5.00pm, however consideration will be given to working core hours of 9.00am to 3pm 24 days holidays rising to 27 days, plus bank holidays company pension discretionary bonus buy/sell holiday scheme training and development eyecare scheme supplier discount scheme onsite parking To apply please attach your CV to the link provided and our client will be in direct contact.
Jun 13, 2026
Full time
We are looking for an experienced, super-organised Personal Assistant who can support our Managing Director by balancing multiple demands and projects and deliver an accurate and timely administrative service. Key areas of responsibility include diary management, arranging both internal and external meetings and travel arrangements where necessary. Being first point of contact screening all enquiries, delegating, referring or responding on behalf of the Managing Director. Producing all documentation including reports, minutes and presentations, plus coordinating accurate and timely management reporting including tracking actionable items to ensure completion. The role will require some private/personal support as required. You will work also closely with the PA to the Board providing guidance and support to the Company's administrative team, plus the implementation of processes and procedures at a Company level. What you will need; Previous experience of working at PA level The ability to prioritise your workload effectively and efficiently, completing high volumes of workload as and when demand requires is essential High degree of confidentiality, discretion and diplomacy Resourcefulness in dealing with competing deadlines and priorities A highly organised calm, professional, and flexible attitude reflecting a proactive not reactive attitude to the role Proven strong verbal and written communication skills to interact with various stakeholders Demonstrate high-quality work using MS Office Minute taking and audio transcription Have an excellent eye for detail, in both aesthetics and consistency Excellent literacy and proof-reading skills What we offer; Ideally working Monday to Friday 8.00am to 5.00pm, however consideration will be given to working core hours of 9.00am to 3pm 24 days holidays rising to 27 days, plus bank holidays company pension discretionary bonus buy/sell holiday scheme training and development eyecare scheme supplier discount scheme onsite parking To apply please attach your CV to the link provided and our client will be in direct contact.
Our client is a growing executive search firm operating across the UK, partnering with organisations to identify and secure senior leadership talent. Their clients range from high-growth SMEs to established national organisations, and they pride themselves on delivering a consultative, research-led approach to executive recruitment. The Role We are looking for a proactive and detail-oriented Researcher / Resourcer to support our client's executive search consultants. This role is ideal for someone who enjoys investigating markets, identifying high-calibre professionals, and building candidate pipelines for senior-level opportunities. You will play a key role in mapping industries, identifying potential candidates, and supporting the end-to-end search process. Key Responsibilities Conduct market research to identify relevant companies and senior professionals across the UK Build longlists and talent maps for executive search assignments Source potential candidates through databases, LinkedIn, and other research tools Approach and engage with senior professionals confidentially and professionally Maintain accurate candidate records within the CRM system Support consultants with candidate screening and briefing Monitor industry trends and talent movement within key sectors Assist in producing client research reports and candidate shortlists About You Previous experience in recruitment research, resourcing or talent sourcing Strong research and investigative skills Excellent written and verbal communication Comfortable speaking with senior-level professionals Highly organised with strong attention to detail Proactive, curious, and able to work independently Experience using LinkedIn Recruiter or similar sourcing tools is beneficial On Offer Competitive salary with performance bonus Clear career progression into consultant or senior research roles Training in executive search methodologies Exposure to senior-level recruitment across multiple sectors Supportive and collaborative team environment Flexible working options How to Apply If you enjoy research, talent identification, and engaging with senior professionals, we would love to hear from you.
Jun 13, 2026
Full time
Our client is a growing executive search firm operating across the UK, partnering with organisations to identify and secure senior leadership talent. Their clients range from high-growth SMEs to established national organisations, and they pride themselves on delivering a consultative, research-led approach to executive recruitment. The Role We are looking for a proactive and detail-oriented Researcher / Resourcer to support our client's executive search consultants. This role is ideal for someone who enjoys investigating markets, identifying high-calibre professionals, and building candidate pipelines for senior-level opportunities. You will play a key role in mapping industries, identifying potential candidates, and supporting the end-to-end search process. Key Responsibilities Conduct market research to identify relevant companies and senior professionals across the UK Build longlists and talent maps for executive search assignments Source potential candidates through databases, LinkedIn, and other research tools Approach and engage with senior professionals confidentially and professionally Maintain accurate candidate records within the CRM system Support consultants with candidate screening and briefing Monitor industry trends and talent movement within key sectors Assist in producing client research reports and candidate shortlists About You Previous experience in recruitment research, resourcing or talent sourcing Strong research and investigative skills Excellent written and verbal communication Comfortable speaking with senior-level professionals Highly organised with strong attention to detail Proactive, curious, and able to work independently Experience using LinkedIn Recruiter or similar sourcing tools is beneficial On Offer Competitive salary with performance bonus Clear career progression into consultant or senior research roles Training in executive search methodologies Exposure to senior-level recruitment across multiple sectors Supportive and collaborative team environment Flexible working options How to Apply If you enjoy research, talent identification, and engaging with senior professionals, we would love to hear from you.
Our client is a growing executive search firm operating across the UK, partnering with organisations to identify and secure senior leadership talent. Their clients range from high-growth SMEs to established national organisations, and they pride themselves on delivering a consultative, research-led approach to executive recruitment. The Role We are looking for a proactive and detail-oriented Researcher / Resourcer to support our client's executive search consultants. This role is ideal for someone who enjoys investigating markets, identifying high-calibre professionals, and building candidate pipelines for senior-level opportunities. You will play a key role in mapping industries, identifying potential candidates, and supporting the end-to-end search process. Key Responsibilities Conduct market research to identify relevant companies and senior professionals across the UK Build longlists and talent maps for executive search assignments Source potential candidates through databases, LinkedIn, and other research tools Approach and engage with senior professionals confidentially and professionally Maintain accurate candidate records within the CRM system Support consultants with candidate screening and briefing Monitor industry trends and talent movement within key sectors Assist in producing client research reports and candidate shortlists About You Previous experience in recruitment research, resourcing, or talent sourcing Strong research and investigative skills Excellent written and verbal communication Comfortable speaking with senior-level professionals Highly organised with strong attention to detail Proactive, curious, and able to work independently Experience using LinkedIn Recruiter or similar sourcing tools is beneficial On Offer Competitive salary with performance bonus Clear career progression into consultant or senior research roles Training in executive search methodologies Exposure to senior-level recruitment across multiple sectors Supportive and collaborative team environment Flexible working options How to Apply If you enjoy research, talent identification, and engaging with senior professionals, we would love to hear from you.
Jun 13, 2026
Full time
Our client is a growing executive search firm operating across the UK, partnering with organisations to identify and secure senior leadership talent. Their clients range from high-growth SMEs to established national organisations, and they pride themselves on delivering a consultative, research-led approach to executive recruitment. The Role We are looking for a proactive and detail-oriented Researcher / Resourcer to support our client's executive search consultants. This role is ideal for someone who enjoys investigating markets, identifying high-calibre professionals, and building candidate pipelines for senior-level opportunities. You will play a key role in mapping industries, identifying potential candidates, and supporting the end-to-end search process. Key Responsibilities Conduct market research to identify relevant companies and senior professionals across the UK Build longlists and talent maps for executive search assignments Source potential candidates through databases, LinkedIn, and other research tools Approach and engage with senior professionals confidentially and professionally Maintain accurate candidate records within the CRM system Support consultants with candidate screening and briefing Monitor industry trends and talent movement within key sectors Assist in producing client research reports and candidate shortlists About You Previous experience in recruitment research, resourcing, or talent sourcing Strong research and investigative skills Excellent written and verbal communication Comfortable speaking with senior-level professionals Highly organised with strong attention to detail Proactive, curious, and able to work independently Experience using LinkedIn Recruiter or similar sourcing tools is beneficial On Offer Competitive salary with performance bonus Clear career progression into consultant or senior research roles Training in executive search methodologies Exposure to senior-level recruitment across multiple sectors Supportive and collaborative team environment Flexible working options How to Apply If you enjoy research, talent identification, and engaging with senior professionals, we would love to hear from you.
Change Integrator 6 Months - Contract Leeds (2 days a week on site) Are you ready to take your career to the next level in the banking industry? Our client is on the lookout for a talented Change Integrator who thrives in dynamic environments and is passionate about driving successful change initiatives! If you have a knack for coordinating complex projects and enjoy working with diverse teams, we want to hear from you! Purpose of the Role: As a Change Integrator, you will play a pivotal role in ensuring seamless delivery and managing dependencies across various teams. You will engage with stakeholders from different labs, platforms, executive functions, and third parties to oversee complex implementations and support both business and technology transformations. Key Responsibilities: Collaborate with the Product Owner or Change Lead to develop a structured sequence for integration tasks, ensuring alignment with desired change outcomes. Catalogue and manage dependencies between our Lab and both internal and external teams. Foster effective communication with stakeholders to ensure timely and efficient project delivery. Identify blockers to delivery, proactively mitigating issues and escalating concerns to product owners or Lab leadership as necessary. Serve as the primary interface between third-party suppliers and key business stakeholders. Manage intricate, high-risk implementations requiring integration across multiple parties, both internal and external. Coordinate the integration process and implementation events, such as Mainframe upgrades, leading the System Integration (SI) process to bring all relevant parties together. Provide expertise for governance activities led by the Product Owner, such as PRIA, ensuring successful changes across multiple labs. Required Skills and Experience: Proven experience in change management, utilizing methodologies that optimize delivery outcomes. Familiarity with agile development methods and tools, including Scrum, Kanban, Jira, and Confluence, with hands-on experience in agile teams. Strong ability to collaborate with cross-functional teams, including engineers, designers, and analysts, to deliver impactful change. A data-driven mindset, leveraging evidence-based decision-making to clarify the rationale behind actions and decisions. Exceptional communication skills; dynamic, adaptable, and influential without formal authority. You empower others and aren't afraid to challenge senior leaders when necessary. A motivating presence with the energy and passion to inspire team members, focusing on collaboration to drive initiatives forward. Technical competence to translate complex technical concepts into accessible language, facilitating engagement and agreement among stakeholders. Why Join Us? Be part of a vibrant and supportive work culture. Opportunity to work on high-impact projects that shape the future of banking. Collaborate with talented professionals from diverse backgrounds and experiences. Enjoy opportunities for growth and professional development. If you're excited about making a difference and driving successful change in the banking industry, we'd love to hear from you! Apply today and embark on an exciting journey with us. Let's shape the future together! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 13, 2026
Contractor
Change Integrator 6 Months - Contract Leeds (2 days a week on site) Are you ready to take your career to the next level in the banking industry? Our client is on the lookout for a talented Change Integrator who thrives in dynamic environments and is passionate about driving successful change initiatives! If you have a knack for coordinating complex projects and enjoy working with diverse teams, we want to hear from you! Purpose of the Role: As a Change Integrator, you will play a pivotal role in ensuring seamless delivery and managing dependencies across various teams. You will engage with stakeholders from different labs, platforms, executive functions, and third parties to oversee complex implementations and support both business and technology transformations. Key Responsibilities: Collaborate with the Product Owner or Change Lead to develop a structured sequence for integration tasks, ensuring alignment with desired change outcomes. Catalogue and manage dependencies between our Lab and both internal and external teams. Foster effective communication with stakeholders to ensure timely and efficient project delivery. Identify blockers to delivery, proactively mitigating issues and escalating concerns to product owners or Lab leadership as necessary. Serve as the primary interface between third-party suppliers and key business stakeholders. Manage intricate, high-risk implementations requiring integration across multiple parties, both internal and external. Coordinate the integration process and implementation events, such as Mainframe upgrades, leading the System Integration (SI) process to bring all relevant parties together. Provide expertise for governance activities led by the Product Owner, such as PRIA, ensuring successful changes across multiple labs. Required Skills and Experience: Proven experience in change management, utilizing methodologies that optimize delivery outcomes. Familiarity with agile development methods and tools, including Scrum, Kanban, Jira, and Confluence, with hands-on experience in agile teams. Strong ability to collaborate with cross-functional teams, including engineers, designers, and analysts, to deliver impactful change. A data-driven mindset, leveraging evidence-based decision-making to clarify the rationale behind actions and decisions. Exceptional communication skills; dynamic, adaptable, and influential without formal authority. You empower others and aren't afraid to challenge senior leaders when necessary. A motivating presence with the energy and passion to inspire team members, focusing on collaboration to drive initiatives forward. Technical competence to translate complex technical concepts into accessible language, facilitating engagement and agreement among stakeholders. Why Join Us? Be part of a vibrant and supportive work culture. Opportunity to work on high-impact projects that shape the future of banking. Collaborate with talented professionals from diverse backgrounds and experiences. Enjoy opportunities for growth and professional development. If you're excited about making a difference and driving successful change in the banking industry, we'd love to hear from you! Apply today and embark on an exciting journey with us. Let's shape the future together! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Role Purpose Provide confidential PA and administrative support to senior leaders and the wider Executive Support Team. Help manage diaries, emails, meetings, documents and follow-up actions to ensure senior leaders are well supported. Work in a busy and changing environment where good judgement, discretion and initiative are essential. Main Duties Manage diaries, emails, calls, post, visitors, travel, accommodation and day-to-day administrative tasks. Prepare meeting agendas, papers and minutes, while tracking actions and deadlines. Draft letters, reports, briefings and other documents to a high standard. Build strong relationships with internal teams, external contacts and senior stakeholders. Handle confidential and sensitive information with professionalism, tact and discretion. Support wider office duties including ordering supplies, arranging catering, processing expenses and assisting with events or exams when required. Requirements Great administration skills Able to start quickly Enhanced DBS Excellent verbal, written, and presentation skills Excellent level of digital literacy Good organisation, planning, multitasking and time management skills Ability to work to tight deadlines and work under pressure If this role is of interest, please apply to this advert with your CV. Important Notice Dovetail and Slate is committed to safeguarding and promoting the welfare of children and young people and expects all staff, applicants, and clients to share this commitment. This role may involve work with under 18's or vulnerable adults. Any appointment will be made subject to strict vetting and screening checks and receipt of a satisfactory enhanced DBS check. Dovetail and Slate ltd acts as an Employment Agency (perm) and an Employment Business (temp/contract). Because education matters. Dovetail and Slate Limited phone number removed acts as an Employment Agency. Because education matters. Dovetail and Slate Limited phone number removed acts as an Employment Agency.
Jun 13, 2026
Full time
Role Purpose Provide confidential PA and administrative support to senior leaders and the wider Executive Support Team. Help manage diaries, emails, meetings, documents and follow-up actions to ensure senior leaders are well supported. Work in a busy and changing environment where good judgement, discretion and initiative are essential. Main Duties Manage diaries, emails, calls, post, visitors, travel, accommodation and day-to-day administrative tasks. Prepare meeting agendas, papers and minutes, while tracking actions and deadlines. Draft letters, reports, briefings and other documents to a high standard. Build strong relationships with internal teams, external contacts and senior stakeholders. Handle confidential and sensitive information with professionalism, tact and discretion. Support wider office duties including ordering supplies, arranging catering, processing expenses and assisting with events or exams when required. Requirements Great administration skills Able to start quickly Enhanced DBS Excellent verbal, written, and presentation skills Excellent level of digital literacy Good organisation, planning, multitasking and time management skills Ability to work to tight deadlines and work under pressure If this role is of interest, please apply to this advert with your CV. Important Notice Dovetail and Slate is committed to safeguarding and promoting the welfare of children and young people and expects all staff, applicants, and clients to share this commitment. This role may involve work with under 18's or vulnerable adults. Any appointment will be made subject to strict vetting and screening checks and receipt of a satisfactory enhanced DBS check. Dovetail and Slate ltd acts as an Employment Agency (perm) and an Employment Business (temp/contract). Because education matters. Dovetail and Slate Limited phone number removed acts as an Employment Agency. Because education matters. Dovetail and Slate Limited phone number removed acts as an Employment Agency.
About the Company This is a fantastic opportunity for an Assoc CIPD HR Manager to secure a position with an IT Managed Services organisation enjoying rapid growth. About the Role Salary: Up to 60k Hybrid: Office based in Hertfordshire area at least 2 days per week. My client is a managed service provider focusing on SME and mid-market customers with propositions in the Managed Services, Print and Comms industry. Responsibilities Recruitment & Staffing: Identify staffing needs, writing job descriptions, screening, interviewing, 'Right to work' / Security and prior employment checks, and hiring new staff, working alongside the hiring manager to support and assist as required. Develop a network and programme for Internal recruitment to minimise the use of recruitment agencies, thus saving costs, for some roles. Onboarding & Development: Onboarding new employees with an update welcome pack and onboarding programme in a professional and comprehensive manner to expedite the settling in period. Training new hires and providing career development opportunities. Order IT equipment, check received, test. Order desk space and furniture spec. Follow up probation escalation with managers. Assisting managers with career mapping for staff and talent planning requirements. Ensure all staff details, benefits and pay are UpToDate and correct. Develop the organisational structure to support future growth, using best practice principles. Employee Engagement and Relations: Handling complaints, grievances, and disciplinary procedures to ensure a safe and fair environment. Ensure the offboarding process is handled in a professional manner to ensure everyone is consistently treated fairly. Manage the execution of the HR Strategy to ensure achievement of the company objectives and deliver continuous employee development. Staff communications are sent out regularly as and when required; some to be approved by Executive. Compensation & Benefits: Managing annual reviews of salary, pension schemes, and benefits, ensuring all administration is completed timeously. This includes all employee programmes and staff benefits/packages. Work alongside the Financial Controller to ensure monthly payroll processing is completed on time and accurately. Ensure employee training requirements are well managed and monitored. Manage the training and development plans and ensure they are of a high standard. Determine relevant Key Performance Indicators (KPIs) for incentive schemes. Systems and Policy Compliance: Developing company policies, ensuring employment law compliance, and maintaining employee records. Undertake analysis as required on staff performance, highlighting areas of concern or risk, which may be impacting profitability. Work along the executive on all aspects of the ESG (Environmental, Social, governance) programme. Ensure the company handbook to up to date and is linked to all the company policies. Current regulation compliance, including accepted professional standards, policies and procedures and legislation (including legislation on data protection, the Equality Act and health and safety). Ensure employment law, HR policy, best practice and workforce development are applied. Ensure that all relevant professional standards are met. Conduct annual remuneration and benefit surveys and reviews. Improve and develop HR processes and systems; Ensure all HR systems are reviewed and supported to ensure they are fit for purpose and support the objectives of the business. Set up of new users and removal of staff from systems, as well a ensure safe filing of employee details and contracts. Health & Welfare: Overseeing employee safety, well-being, and work-life balance initiatives. Continuously improve engagement and welfare activities, maximising productivity, devolving HR responsibilities to line managers and building leadership capability. Identify HR trends so that attention can be directed to key issues and resources. Regularly coach, mentor, and support colleagues to identify individual strengths and development needs. Manage the diversity, equality, and inclusion values and practices within the company. Qualifications Qualified HR Manager - ideally of CIPD Associate Diploma or similar. A working understanding of Human Resources compliance with company law. Proven experience in an HR Manager role in industry and within an SME. Strong leadership skills, with the ability to build people up and motivate. Strong communication skills, with the ability to present HR information to all stakeholders. Experience of HR systems and processes and policies. Excellent knowledge of owning a department budgets. Knowledge of the MSP sector is desirable, and experience working in the sector would be considered favourably. Working knowledge of HR and payroll systems. Excellent Microsoft Excel, word & Powerpoint skills. Required Skills You should be collaborative, and work in partnership to build good working relationships with all managers, as well as all colleagues and stakeholders. You should be inquisitive, creative and look to continuously improve processes. You should be committed and focused on delivering personal objectives to help fulfil the organisation's mission. High degree of professionalism, integrity and confidentiality. Personal Attributes Excellent precision and attention to detail. Excellent communication and personable, with strong interpersonal skills. Thrives in fast paced environment, energised under pressure with the ability to deal with problems decisively, when they arise. Pay range and compensation package Salary: Up to 60k If this sounds like you and your an HR Manager based in the Herts area who holds an Assoc CIPD Accreditation, then I'd love to hear from you - you can reach me at (url removed)
Jun 13, 2026
Full time
About the Company This is a fantastic opportunity for an Assoc CIPD HR Manager to secure a position with an IT Managed Services organisation enjoying rapid growth. About the Role Salary: Up to 60k Hybrid: Office based in Hertfordshire area at least 2 days per week. My client is a managed service provider focusing on SME and mid-market customers with propositions in the Managed Services, Print and Comms industry. Responsibilities Recruitment & Staffing: Identify staffing needs, writing job descriptions, screening, interviewing, 'Right to work' / Security and prior employment checks, and hiring new staff, working alongside the hiring manager to support and assist as required. Develop a network and programme for Internal recruitment to minimise the use of recruitment agencies, thus saving costs, for some roles. Onboarding & Development: Onboarding new employees with an update welcome pack and onboarding programme in a professional and comprehensive manner to expedite the settling in period. Training new hires and providing career development opportunities. Order IT equipment, check received, test. Order desk space and furniture spec. Follow up probation escalation with managers. Assisting managers with career mapping for staff and talent planning requirements. Ensure all staff details, benefits and pay are UpToDate and correct. Develop the organisational structure to support future growth, using best practice principles. Employee Engagement and Relations: Handling complaints, grievances, and disciplinary procedures to ensure a safe and fair environment. Ensure the offboarding process is handled in a professional manner to ensure everyone is consistently treated fairly. Manage the execution of the HR Strategy to ensure achievement of the company objectives and deliver continuous employee development. Staff communications are sent out regularly as and when required; some to be approved by Executive. Compensation & Benefits: Managing annual reviews of salary, pension schemes, and benefits, ensuring all administration is completed timeously. This includes all employee programmes and staff benefits/packages. Work alongside the Financial Controller to ensure monthly payroll processing is completed on time and accurately. Ensure employee training requirements are well managed and monitored. Manage the training and development plans and ensure they are of a high standard. Determine relevant Key Performance Indicators (KPIs) for incentive schemes. Systems and Policy Compliance: Developing company policies, ensuring employment law compliance, and maintaining employee records. Undertake analysis as required on staff performance, highlighting areas of concern or risk, which may be impacting profitability. Work along the executive on all aspects of the ESG (Environmental, Social, governance) programme. Ensure the company handbook to up to date and is linked to all the company policies. Current regulation compliance, including accepted professional standards, policies and procedures and legislation (including legislation on data protection, the Equality Act and health and safety). Ensure employment law, HR policy, best practice and workforce development are applied. Ensure that all relevant professional standards are met. Conduct annual remuneration and benefit surveys and reviews. Improve and develop HR processes and systems; Ensure all HR systems are reviewed and supported to ensure they are fit for purpose and support the objectives of the business. Set up of new users and removal of staff from systems, as well a ensure safe filing of employee details and contracts. Health & Welfare: Overseeing employee safety, well-being, and work-life balance initiatives. Continuously improve engagement and welfare activities, maximising productivity, devolving HR responsibilities to line managers and building leadership capability. Identify HR trends so that attention can be directed to key issues and resources. Regularly coach, mentor, and support colleagues to identify individual strengths and development needs. Manage the diversity, equality, and inclusion values and practices within the company. Qualifications Qualified HR Manager - ideally of CIPD Associate Diploma or similar. A working understanding of Human Resources compliance with company law. Proven experience in an HR Manager role in industry and within an SME. Strong leadership skills, with the ability to build people up and motivate. Strong communication skills, with the ability to present HR information to all stakeholders. Experience of HR systems and processes and policies. Excellent knowledge of owning a department budgets. Knowledge of the MSP sector is desirable, and experience working in the sector would be considered favourably. Working knowledge of HR and payroll systems. Excellent Microsoft Excel, word & Powerpoint skills. Required Skills You should be collaborative, and work in partnership to build good working relationships with all managers, as well as all colleagues and stakeholders. You should be inquisitive, creative and look to continuously improve processes. You should be committed and focused on delivering personal objectives to help fulfil the organisation's mission. High degree of professionalism, integrity and confidentiality. Personal Attributes Excellent precision and attention to detail. Excellent communication and personable, with strong interpersonal skills. Thrives in fast paced environment, energised under pressure with the ability to deal with problems decisively, when they arise. Pay range and compensation package Salary: Up to 60k If this sounds like you and your an HR Manager based in the Herts area who holds an Assoc CIPD Accreditation, then I'd love to hear from you - you can reach me at (url removed)
James' Place, Community Fundraising and Engagement Executive Job Title: Community Fundraising and Engagement Executive - North West Salary: £24,160 per annum (£30,200 FTE) Hours: 0.8FTE, 30 hours per week (flexible over 5 days - to be discussed with successful candidate). There may be occasions when evening or weekend availability is needed. Contract Type: Permanent Location: Hybrid - based 2/3 days per week in our Liverpool centre Reports to: Fundraising Manager Community THE CHARITY Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James' Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle. James' Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn't find it. James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James' Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need. THE OPPORTUNITY This is a new role designed to raise and facilitate fundraising for James' Place Liverpool and to grow community and voluntary sector relationships across the region to raise awareness of James' Place to drive referrals to our Liverpool centre. As part of the Fundraising team, you will take a leading role in building strong networks across Liverpool and the North West, helping to establish our centre as a sustainable source of life-saving support for men in suicidal crisis. The postholder will spend 50% of their time working collaboratively and taking responsibility for establishing fundraising activity across the North West with appropriate support from centre staff and fundraising colleagues, the Head of Fundraising and Communications, Director of Fundraising and External Affairs and the Chief Executive and Trustees. They will spend 40% of their time building community-based relationships with the aim of raising awareness to drive referrals to the centre, working closely with the Head of Centre Liverpool and the Centre Manager in Liverpool to do so. It is recognised that this will vary week to week depending on the current needs of the organisations. This opportunity is ideal for an ambitious individual eager to grow their skills and career while helping to secure the funding and relationships needed to achieve the charity's long-term goals. Direct Fundraising Work 50% Develop and grow a network of local donors - (including HNWI, corporates, community fundraisers as well as Trusts and Foundations) volunteer supporters and influencers across the North West with a view to increasing the fundraising reach of the organisation. Steward existing donors volunteers and prospects to secure long-term multi-year support. Support community engagement and attend fundraising events to help achieve the organisation's fundraising ambitions. Identify regional funding opportunities and support with the preparation and submission of grant applications and funding proposals. Collaborate closely with internal teams across fundraising, communications, events, and clinical teams to maximise opportunities. Direct Outreach Work 40% Support Heads of Centre to identify and engage with a range of partner organisations across Liverpool and the North West, helping to raise awareness of the charity's work. Build and maintain positive relationships with local statutory, voluntary, and community sector organisations, acting as a professional and approachable representative of the charity. Assist with partnership activity, including attending meetings, forums, and events, to share information about services and strengthen local connections. Help to coordinate partnership communications and ensure relevant information about the charity's work is shared clearly and consistently with external partners. Work collaboratively with colleagues across the organisation to support joined-up approaches to partnership and engagement activity. Identify and feedback opportunities for partnership working that could support fundraising, community engagement, and service awareness. Administration 10% Ensure all fundraising activities are delivered to a high standard ensuring compliance with fundraising regulations and best practice guidelines. Maintain accurate and up-to-date records on the CRM database. Work collaboratively with both clinical and non-fundraising colleagues within the Liverpool centre and across the organisation, building their confidence and capability in fundraising activities. Ensure all fundraising activities are delivered to a high standard, meeting regulatory and ethical requirements. Working in the Wider Charity Represent James' Place with professionalism, respect, and confidence at all times. Participate in review and evaluation processes to support the ongoing development, effectiveness, and sustainability of James' Place as a respected charity. Undertake any additional duties as required to support the successful delivery of the organisation's business plan. Values Demonstrate commitment to the James' Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work PERSON SPECIFICATION Essential Proven experience of fundraising in the charity sector, with a track record of achieving results in at least two of the following income streams: Community fundraising, Corporate partnerships, events, major gift fundraising from High-Net-Worth Individuals (HNWIs) and Trusts and Foundations. Strong understanding of donor motivations and what drives charitable giving across different audiences. Excellent written and verbal communication skills, with the ability to craft persuasive messages and build rapport. Confidence and professionalism in engaging and maintaining relationships with stakeholders and partners. Excellent time management skills Practical, resilient, and flexible, with the ability to adapt to changing priorities. Innovative thinker, open to exploring new ideas and approaches to fundraising. Collaborative and solution-focused, able to work constructively with others to overcome challenges. A team player, willing to support colleagues and take on additional responsibilities when required. Capable of working on difficult and sensitive issues, demonstrating kindness, integrity, and emotional resilience, and seeking or offering help when needed. Desirable Experience using CRM databases (e.g. Salesforce) Understanding of, and interest in, mental health and suicide prevention. WE OFFER A 7% employer contributory pension scheme. Family friendly policies. Death in service insurance scheme. 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period. HOW TO APPLY To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the screening questions. Closing date: 9am on Monday 22nd June 2026 Interviews are expected to be held online on 6th July 2026 Here at James' Place, we want you to feel comfortable in sharing your authentic selves and personal experiences, so we ask that you do not submit an application that has been formulated by AI. You may wish to use AI to support with structural aspects such as grammar and formatting, however your application must reflect your own genuine experiences, critical thinking and creativity. James' Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation. If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance. Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check. REF-
Jun 13, 2026
Full time
James' Place, Community Fundraising and Engagement Executive Job Title: Community Fundraising and Engagement Executive - North West Salary: £24,160 per annum (£30,200 FTE) Hours: 0.8FTE, 30 hours per week (flexible over 5 days - to be discussed with successful candidate). There may be occasions when evening or weekend availability is needed. Contract Type: Permanent Location: Hybrid - based 2/3 days per week in our Liverpool centre Reports to: Fundraising Manager Community THE CHARITY Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James' Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle. James' Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn't find it. James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James' Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need. THE OPPORTUNITY This is a new role designed to raise and facilitate fundraising for James' Place Liverpool and to grow community and voluntary sector relationships across the region to raise awareness of James' Place to drive referrals to our Liverpool centre. As part of the Fundraising team, you will take a leading role in building strong networks across Liverpool and the North West, helping to establish our centre as a sustainable source of life-saving support for men in suicidal crisis. The postholder will spend 50% of their time working collaboratively and taking responsibility for establishing fundraising activity across the North West with appropriate support from centre staff and fundraising colleagues, the Head of Fundraising and Communications, Director of Fundraising and External Affairs and the Chief Executive and Trustees. They will spend 40% of their time building community-based relationships with the aim of raising awareness to drive referrals to the centre, working closely with the Head of Centre Liverpool and the Centre Manager in Liverpool to do so. It is recognised that this will vary week to week depending on the current needs of the organisations. This opportunity is ideal for an ambitious individual eager to grow their skills and career while helping to secure the funding and relationships needed to achieve the charity's long-term goals. Direct Fundraising Work 50% Develop and grow a network of local donors - (including HNWI, corporates, community fundraisers as well as Trusts and Foundations) volunteer supporters and influencers across the North West with a view to increasing the fundraising reach of the organisation. Steward existing donors volunteers and prospects to secure long-term multi-year support. Support community engagement and attend fundraising events to help achieve the organisation's fundraising ambitions. Identify regional funding opportunities and support with the preparation and submission of grant applications and funding proposals. Collaborate closely with internal teams across fundraising, communications, events, and clinical teams to maximise opportunities. Direct Outreach Work 40% Support Heads of Centre to identify and engage with a range of partner organisations across Liverpool and the North West, helping to raise awareness of the charity's work. Build and maintain positive relationships with local statutory, voluntary, and community sector organisations, acting as a professional and approachable representative of the charity. Assist with partnership activity, including attending meetings, forums, and events, to share information about services and strengthen local connections. Help to coordinate partnership communications and ensure relevant information about the charity's work is shared clearly and consistently with external partners. Work collaboratively with colleagues across the organisation to support joined-up approaches to partnership and engagement activity. Identify and feedback opportunities for partnership working that could support fundraising, community engagement, and service awareness. Administration 10% Ensure all fundraising activities are delivered to a high standard ensuring compliance with fundraising regulations and best practice guidelines. Maintain accurate and up-to-date records on the CRM database. Work collaboratively with both clinical and non-fundraising colleagues within the Liverpool centre and across the organisation, building their confidence and capability in fundraising activities. Ensure all fundraising activities are delivered to a high standard, meeting regulatory and ethical requirements. Working in the Wider Charity Represent James' Place with professionalism, respect, and confidence at all times. Participate in review and evaluation processes to support the ongoing development, effectiveness, and sustainability of James' Place as a respected charity. Undertake any additional duties as required to support the successful delivery of the organisation's business plan. Values Demonstrate commitment to the James' Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work PERSON SPECIFICATION Essential Proven experience of fundraising in the charity sector, with a track record of achieving results in at least two of the following income streams: Community fundraising, Corporate partnerships, events, major gift fundraising from High-Net-Worth Individuals (HNWIs) and Trusts and Foundations. Strong understanding of donor motivations and what drives charitable giving across different audiences. Excellent written and verbal communication skills, with the ability to craft persuasive messages and build rapport. Confidence and professionalism in engaging and maintaining relationships with stakeholders and partners. Excellent time management skills Practical, resilient, and flexible, with the ability to adapt to changing priorities. Innovative thinker, open to exploring new ideas and approaches to fundraising. Collaborative and solution-focused, able to work constructively with others to overcome challenges. A team player, willing to support colleagues and take on additional responsibilities when required. Capable of working on difficult and sensitive issues, demonstrating kindness, integrity, and emotional resilience, and seeking or offering help when needed. Desirable Experience using CRM databases (e.g. Salesforce) Understanding of, and interest in, mental health and suicide prevention. WE OFFER A 7% employer contributory pension scheme. Family friendly policies. Death in service insurance scheme. 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period. HOW TO APPLY To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the screening questions. Closing date: 9am on Monday 22nd June 2026 Interviews are expected to be held online on 6th July 2026 Here at James' Place, we want you to feel comfortable in sharing your authentic selves and personal experiences, so we ask that you do not submit an application that has been formulated by AI. You may wish to use AI to support with structural aspects such as grammar and formatting, however your application must reflect your own genuine experiences, critical thinking and creativity. James' Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation. If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance. Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check. REF-
James' Place, Community Fundraising and Engagement Executive Job Title: Community Fundraising and Engagement Executive - West Midlands Salary: £24,160 per annum (£30,200 FTE) Hours: 0.8FTE, 30 hours per week (flexible over 5 days - to be discussed with successful candidate). There may be occasions when evening or weekend availability is needed. Contract Type: Permanent Location: Hybrid - based 2/3 days per week in our Birmingham centre Reports to: Fundraising Manager Community THE CHARITY Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James' Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London, Newcastle and Birmingham. James' Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn't find it. James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James' Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need. THE OPPORTUNITY This is a new role designed to raise and facilitate fundraising for James' Place Birmingham and to grow community and voluntary sector relationships across the region to raise awareness of James' Place to drive referrals to our Birmingham centre. As part of the Fundraising team, you will take a leading role in building strong networks across Birmingham and the West Midlands, helping to establish our centre as a sustainable source of life-saving support for men in suicidal crisis. The postholder will spend 50% of their time working collaboratively and taking responsibility for establishing fundraising activity across the West Midlands with appropriate support from centre staff and fundraising colleagues, the Head of Fundraising and Communications, Director of Fundraising and External Affairs and the Chief Executive and Trustees. They will spend 40% of their time building community-based relationships with the aim of raising awareness to drive referrals to the centre, working closely with the Head of Centre Birmingham and the Centre Manager in Birmingham to do so. It is recognised that this will vary week to week depending on the current needs of the organisations. This opportunity is ideal for an ambitious individual eager to grow their skills and career while helping to secure the funding and relationships needed to achieve the charity's long-term goals. Direct Fundraising Work 50% Develop and grow a network of local donors (including HNWI, corporates, community fundraisers as well as Trusts and Foundations), volunteer supporters and influencers across the West Midlands with a view to increasing the fundraising reach of the organisation. Steward existing donors volunteers and prospects to secure long-term multi-year support. Support community engagement and attend fundraising events to help achieve the organisation's fundraising ambitions. Identify regional funding opportunities and support with the preparation and submission of grant applications and funding proposals. Collaborate closely with internal teams across fundraising, communications, events, and clinical teams to maximise opportunities. Direct Outreach Work 40% Support Heads of Centre to identify and engage with a range of partner organisations across Birmingham and the West Midlands, helping to raise awareness of the charity's work. Build and maintain positive relationships with local statutory, voluntary, and community sector organisations, acting as a professional and approachable representative of the charity. Assist with partnership activity, including attending meetings, forums, and events, to share information about services and strengthen local connections. Help to coordinate partnership communications and ensure relevant information about the charity's work is shared clearly and consistently with external partners. Work collaboratively with colleagues across the organisation to support joined-up approaches to partnership and engagement activity. Identify and feedback opportunities for partnership working that could support fundraising, community engagement, and service awareness. Administration 10% Ensure all fundraising activities are delivered to a high standard ensuring compliance with fundraising regulations and best practice guidelines. Maintain accurate and up-to-date records on the CRM database. Work collaboratively with both clinical and non-fundraising colleagues within the Birmingham centre and across the organisation, building their confidence and capability in fundraising activities. Ensure all fundraising activities are delivered to a high standard, meeting regulatory and ethical requirements. Working in the Wider Charity Represent James' Place with professionalism, respect, and confidence at all times. Participate in review and evaluation processes to support the ongoing development, effectiveness, and sustainability of James' Place as a respected charity. Undertake any additional duties as required to support the successful delivery of the organisation's business plan. Values Demonstrate commitment to the James' Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work PERSON SPECIFICATION Essential Proven experience of fundraising in the charity sector, with a track record of achieving results in at least two of the following income streams: Community fundraising, Corporate partnerships, events, major gift fundraising from High-Net-Worth Individuals (HNWIs) and Trusts and Foundations. Strong understanding of donor motivations and what drives charitable giving across different audiences. Excellent written and verbal communication skills, with the ability to craft persuasive messages and build rapport. Confidence and professionalism in engaging and maintaining relationships with stakeholders and partners. Excellent time management skills Practical, resilient, and flexible, with the ability to adapt to changing priorities. Innovative thinker, open to exploring new ideas and approaches to fundraising. Collaborative and solution-focused, able to work constructively with others to overcome challenges. A team player, willing to support colleagues and take on additional responsibilities when required. Capable of working on difficult and sensitive issues, demonstrating kindness, integrity, and emotional resilience, and seeking or offering help when needed. Desirable Experience using CRM databases (e.g. Salesforce) Understanding of, and interest in, mental health and suicide prevention. WE OFFER A 7% employer contributory pension scheme. Family friendly policies. Death in service insurance scheme. 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period. HOW TO APPLY To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the screening questions. Closing date: 9am on Monday 22nd June 2026 Interviews are expected to be held online on 7th July 2026 Here at James' Place, we want you to feel comfortable in sharing your authentic selves and personal experiences, so we ask that you do not submit an application that has been formulated by AI. You may wish to use AI to support with structural aspects such as grammar and formatting, however your application must reflect your own genuine experiences, critical thinking and creativity. James' Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation. If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance. Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check. REF-
Jun 13, 2026
Full time
James' Place, Community Fundraising and Engagement Executive Job Title: Community Fundraising and Engagement Executive - West Midlands Salary: £24,160 per annum (£30,200 FTE) Hours: 0.8FTE, 30 hours per week (flexible over 5 days - to be discussed with successful candidate). There may be occasions when evening or weekend availability is needed. Contract Type: Permanent Location: Hybrid - based 2/3 days per week in our Birmingham centre Reports to: Fundraising Manager Community THE CHARITY Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James' Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London, Newcastle and Birmingham. James' Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn't find it. James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James' Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need. THE OPPORTUNITY This is a new role designed to raise and facilitate fundraising for James' Place Birmingham and to grow community and voluntary sector relationships across the region to raise awareness of James' Place to drive referrals to our Birmingham centre. As part of the Fundraising team, you will take a leading role in building strong networks across Birmingham and the West Midlands, helping to establish our centre as a sustainable source of life-saving support for men in suicidal crisis. The postholder will spend 50% of their time working collaboratively and taking responsibility for establishing fundraising activity across the West Midlands with appropriate support from centre staff and fundraising colleagues, the Head of Fundraising and Communications, Director of Fundraising and External Affairs and the Chief Executive and Trustees. They will spend 40% of their time building community-based relationships with the aim of raising awareness to drive referrals to the centre, working closely with the Head of Centre Birmingham and the Centre Manager in Birmingham to do so. It is recognised that this will vary week to week depending on the current needs of the organisations. This opportunity is ideal for an ambitious individual eager to grow their skills and career while helping to secure the funding and relationships needed to achieve the charity's long-term goals. Direct Fundraising Work 50% Develop and grow a network of local donors (including HNWI, corporates, community fundraisers as well as Trusts and Foundations), volunteer supporters and influencers across the West Midlands with a view to increasing the fundraising reach of the organisation. Steward existing donors volunteers and prospects to secure long-term multi-year support. Support community engagement and attend fundraising events to help achieve the organisation's fundraising ambitions. Identify regional funding opportunities and support with the preparation and submission of grant applications and funding proposals. Collaborate closely with internal teams across fundraising, communications, events, and clinical teams to maximise opportunities. Direct Outreach Work 40% Support Heads of Centre to identify and engage with a range of partner organisations across Birmingham and the West Midlands, helping to raise awareness of the charity's work. Build and maintain positive relationships with local statutory, voluntary, and community sector organisations, acting as a professional and approachable representative of the charity. Assist with partnership activity, including attending meetings, forums, and events, to share information about services and strengthen local connections. Help to coordinate partnership communications and ensure relevant information about the charity's work is shared clearly and consistently with external partners. Work collaboratively with colleagues across the organisation to support joined-up approaches to partnership and engagement activity. Identify and feedback opportunities for partnership working that could support fundraising, community engagement, and service awareness. Administration 10% Ensure all fundraising activities are delivered to a high standard ensuring compliance with fundraising regulations and best practice guidelines. Maintain accurate and up-to-date records on the CRM database. Work collaboratively with both clinical and non-fundraising colleagues within the Birmingham centre and across the organisation, building their confidence and capability in fundraising activities. Ensure all fundraising activities are delivered to a high standard, meeting regulatory and ethical requirements. Working in the Wider Charity Represent James' Place with professionalism, respect, and confidence at all times. Participate in review and evaluation processes to support the ongoing development, effectiveness, and sustainability of James' Place as a respected charity. Undertake any additional duties as required to support the successful delivery of the organisation's business plan. Values Demonstrate commitment to the James' Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work PERSON SPECIFICATION Essential Proven experience of fundraising in the charity sector, with a track record of achieving results in at least two of the following income streams: Community fundraising, Corporate partnerships, events, major gift fundraising from High-Net-Worth Individuals (HNWIs) and Trusts and Foundations. Strong understanding of donor motivations and what drives charitable giving across different audiences. Excellent written and verbal communication skills, with the ability to craft persuasive messages and build rapport. Confidence and professionalism in engaging and maintaining relationships with stakeholders and partners. Excellent time management skills Practical, resilient, and flexible, with the ability to adapt to changing priorities. Innovative thinker, open to exploring new ideas and approaches to fundraising. Collaborative and solution-focused, able to work constructively with others to overcome challenges. A team player, willing to support colleagues and take on additional responsibilities when required. Capable of working on difficult and sensitive issues, demonstrating kindness, integrity, and emotional resilience, and seeking or offering help when needed. Desirable Experience using CRM databases (e.g. Salesforce) Understanding of, and interest in, mental health and suicide prevention. WE OFFER A 7% employer contributory pension scheme. Family friendly policies. Death in service insurance scheme. 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period. HOW TO APPLY To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the screening questions. Closing date: 9am on Monday 22nd June 2026 Interviews are expected to be held online on 7th July 2026 Here at James' Place, we want you to feel comfortable in sharing your authentic selves and personal experiences, so we ask that you do not submit an application that has been formulated by AI. You may wish to use AI to support with structural aspects such as grammar and formatting, however your application must reflect your own genuine experiences, critical thinking and creativity. James' Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation. If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance. Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check. REF-
Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you an experienced Programme Director with a passion for driving transformation in the media landscape? Our client is looking for a dynamic individual to lead a multi-workstream retail media transformation programme. If you thrive on strategic oversight, stakeholder leadership, and delivering governance excellence, we want to hear from you! Role: Programme Director Duration: 16 Weeks (20-25 days engagement starting July 1st) Location: London (on site) Rate: 1000 - 1400 per day (Outside ir35) Role Overview: This is not a full-time role, 20 to 25 days engagement over a 16-week period In this pivotal role, you will act as the senior engagement lead and primary point of contact for Adecco Outsourcing. Your mission? To steer the transformation programme for our Client with precision and enthusiasm! You will be the public face of the programme, building robust client relationships, driving stakeholder confidence, and ensuring executive alignment. Key Responsibilities: Be the primary client-facing lead and executive point of contact on behalf of Adecco Outsourcing. Provide strategic leadership across the entire transformation programme. Lead executive stakeholder engagement, steering committees, and governance forums. Represent Adecco in all senior client interactions and programme discussions. Oversee delivery across multiple workstreams and consulting teams. Ensure alignment between business, operational, technology, and data initiatives. Drive stakeholder confidence and maintain strong executive relationships throughout the programme lifecycle. Manage programme risks, dependencies, escalations, and strategic decision points. Deliver against agreed milestones, outcomes, and commercial objectives. Support commercial governance, programme reporting, and client relationship management. Ensure programme outputs align with strategic business priorities and transformation objectives. Required Experience: Significant experience leading enterprise transformation programmes. Strong consulting, client engagement, and stakeholder management background. Proven experience acting as the senior client-facing lead within consulting or transformation engagements. Experience overseeing multi-disciplinary transformation teams. Proven track record delivering operating model and business transformation initiatives. Strong governance, commercial awareness, and programme leadership capability. Excellent executive communication and stakeholder management skills. Preferred Experience: Familiarity with retail, media, retail media, martech, or customer data transformation. Experience within consulting-led or advisory engagements. Exposure to enterprise architecture and operating model transformation programmes. Experience working within complex enterprise stakeholder environments. Why Join Us? Engage with leading experts in the media industry and make a tangible impact! Work in a flexible, dynamic environment that fosters collaboration and innovation. Be a part of an exciting transformation journey that will challenge and inspire you. If you're ready to take on this exciting challenge and lead a transformative programme with enthusiasm and expertise, we'd love to hear from you! Apply now and be a part of something great! Apply Today! Please answer the Screening Questions when applying. Let's shape the future of retail media together! Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 13, 2026
Contractor
Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you an experienced Programme Director with a passion for driving transformation in the media landscape? Our client is looking for a dynamic individual to lead a multi-workstream retail media transformation programme. If you thrive on strategic oversight, stakeholder leadership, and delivering governance excellence, we want to hear from you! Role: Programme Director Duration: 16 Weeks (20-25 days engagement starting July 1st) Location: London (on site) Rate: 1000 - 1400 per day (Outside ir35) Role Overview: This is not a full-time role, 20 to 25 days engagement over a 16-week period In this pivotal role, you will act as the senior engagement lead and primary point of contact for Adecco Outsourcing. Your mission? To steer the transformation programme for our Client with precision and enthusiasm! You will be the public face of the programme, building robust client relationships, driving stakeholder confidence, and ensuring executive alignment. Key Responsibilities: Be the primary client-facing lead and executive point of contact on behalf of Adecco Outsourcing. Provide strategic leadership across the entire transformation programme. Lead executive stakeholder engagement, steering committees, and governance forums. Represent Adecco in all senior client interactions and programme discussions. Oversee delivery across multiple workstreams and consulting teams. Ensure alignment between business, operational, technology, and data initiatives. Drive stakeholder confidence and maintain strong executive relationships throughout the programme lifecycle. Manage programme risks, dependencies, escalations, and strategic decision points. Deliver against agreed milestones, outcomes, and commercial objectives. Support commercial governance, programme reporting, and client relationship management. Ensure programme outputs align with strategic business priorities and transformation objectives. Required Experience: Significant experience leading enterprise transformation programmes. Strong consulting, client engagement, and stakeholder management background. Proven experience acting as the senior client-facing lead within consulting or transformation engagements. Experience overseeing multi-disciplinary transformation teams. Proven track record delivering operating model and business transformation initiatives. Strong governance, commercial awareness, and programme leadership capability. Excellent executive communication and stakeholder management skills. Preferred Experience: Familiarity with retail, media, retail media, martech, or customer data transformation. Experience within consulting-led or advisory engagements. Exposure to enterprise architecture and operating model transformation programmes. Experience working within complex enterprise stakeholder environments. Why Join Us? Engage with leading experts in the media industry and make a tangible impact! Work in a flexible, dynamic environment that fosters collaboration and innovation. Be a part of an exciting transformation journey that will challenge and inspire you. If you're ready to take on this exciting challenge and lead a transformative programme with enthusiasm and expertise, we'd love to hear from you! Apply now and be a part of something great! Apply Today! Please answer the Screening Questions when applying. Let's shape the future of retail media together! Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. We are recruiting for a ServiceNow Specialist, reporting to our Head of ICT Operations, you'll be the driving force behind the development, optimisation and evolution of our ServiceNow environment. This is a role with genuine influence - you'll be the connector between our business and IT teams, ensuring the platform delivers maximum value and supports our strategic goals. About our role Product Vision and Strategy : Define and communicate the product vision and strategy for the ServiceNow platform, ensuring alignment with the company's goals and objectives. Stakeholder Collaboration: Work closely with stakeholders, including construction project managers, IT teams, and executive leadership, to gather requirements and prioritise features. Backlog Management : Create, maintain, and prioritise the product backlog, ensuring that the development team is working on the most valuable features and enhancements. User Stories and Acceptance Criteria: Develop detailed user stories and acceptance criteria to guide the development team in delivering high-quality solutions. Project Management : Oversee the entire product lifecycle, from ideation to deployment, ensuring timely delivery and adherence to budget constraints. Continuous Improvement: Monitor and evaluate the performance of the ServiceNow platform, identifying opportunities for improvement and implementing necessary changes. Training and Support : Provide training and support to end-users, ensuring they are equipped to utilise the platform effectively. Market Research: Stay up to date with industry trends and best practices in construction and ServiceNow, leveraging this knowledge to drive innovation within the organisation About you You have a both a strong understanding and demonstrable experience of ServiceNow platform capabilities and best practices. Experience of working with ServiceNow HR module would be highly advantageous. You'll have excellent communication and interpersonal skills, coupled with an ability to manage multiple priorities and work effectively in a fast-paced environment. You'll have strong demonstrable stakeholder management and engagement skills, coupled with strong analytical and problem-solving skills. Familiarity with Agile methodologies and project management tools is a must. If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Flexible working opportunities Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Jun 12, 2026
Full time
VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. We are recruiting for a ServiceNow Specialist, reporting to our Head of ICT Operations, you'll be the driving force behind the development, optimisation and evolution of our ServiceNow environment. This is a role with genuine influence - you'll be the connector between our business and IT teams, ensuring the platform delivers maximum value and supports our strategic goals. About our role Product Vision and Strategy : Define and communicate the product vision and strategy for the ServiceNow platform, ensuring alignment with the company's goals and objectives. Stakeholder Collaboration: Work closely with stakeholders, including construction project managers, IT teams, and executive leadership, to gather requirements and prioritise features. Backlog Management : Create, maintain, and prioritise the product backlog, ensuring that the development team is working on the most valuable features and enhancements. User Stories and Acceptance Criteria: Develop detailed user stories and acceptance criteria to guide the development team in delivering high-quality solutions. Project Management : Oversee the entire product lifecycle, from ideation to deployment, ensuring timely delivery and adherence to budget constraints. Continuous Improvement: Monitor and evaluate the performance of the ServiceNow platform, identifying opportunities for improvement and implementing necessary changes. Training and Support : Provide training and support to end-users, ensuring they are equipped to utilise the platform effectively. Market Research: Stay up to date with industry trends and best practices in construction and ServiceNow, leveraging this knowledge to drive innovation within the organisation About you You have a both a strong understanding and demonstrable experience of ServiceNow platform capabilities and best practices. Experience of working with ServiceNow HR module would be highly advantageous. You'll have excellent communication and interpersonal skills, coupled with an ability to manage multiple priorities and work effectively in a fast-paced environment. You'll have strong demonstrable stakeholder management and engagement skills, coupled with strong analytical and problem-solving skills. Familiarity with Agile methodologies and project management tools is a must. If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Flexible working opportunities Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Description At QBS, we do more than distribute software we optimise how it reaches the market. We connect software publishers and resellers through a smart, seamless, and scalable platform that drives sustainable growth across the technology ecosystem. With more than 35 years of experience in the software channel, we have built a proven model focused on removing complexity, accelerating go-to-market execution, and unlocking measurable growth opportunities. Operating in over 20 countries, we combine global scale with strong local expertise, enabling our partners to succeed in an increasingly dynamic and competitive software landscape. Our ecosystem is designed to deliver tangible value: For Resellers (VARs and MSPs): Immediate access to more than 12,000 software solutions through a single, integrated platform simplifying procurement, management, and expansion. For Software Publishers: Efficient channel activation, streamlined distribution, and scalable market expansion to accelerate revenue growth. The HR Business Partner is a strategic business partner to senior leaders, enabling commercial outcomes through high-performing, engaged, and scalable teams. This role blends firsthand operational leadership with forward-looking people strategy. You will function as a trusted advisor, translating business strategy into actionable people plans that support growth, productivity, capability building, and organisational effectiveness. We are looking for an ambitious and driven individual, currently operating at a senior HR or People & Culture executive level, who is ready to take the next step in their career as an HR Business Partner. This is an exciting opportunity for someone who has built a strong foundation in HR operations and is eager to broaden their commercial impact, working more closely with business leaders and drive our recrutiment efforts seamlessly. The role offers genuine scope for progression, with a clear pathway towards a more strategic position within the business for the right person who demonstrates the vision, capability, and leadership potential to grow with us. The role is based at Westgate, Hanger Lane, with 4-5 days a week office attendance required. Key Duties & Responsibilities: Strategic Accountabilities Act as a trusted strategic partner to senior leaders, advising on organisational design, workforce planning, leadership effectiveness, and team performance. Influence leaders to adopt commercial, evidence-based people decisions aligned to growth, profitability, and sustainability. Use HR data and insights to challenge assumptions and improve decision-making. Strategic Business Partnering Partner with leaders to deliver workforce and capability plans aligned to business strategy and financial forecasts. Advise on organisational design, role clarity, spans and layers, and succession planning. Coach leaders on performance, leadership behaviours, engagement, and change leadership. Support M&A, restructurings, TUPE, and transformation programmes. Provide strategic guidance on workforce planning and future capability needs. Performance, Talent & Capability Lead performance management frameworks, ensuring clear goal alignment and continuous feedback. Support talent reviews, succession planning, and leadership development for critical roles. Drive capability building through learning strategies aligned to future skills and commercial priorities. Embed a culture of ownership, high standards, and continuous improvement. Partner with L&D to deliver targeted learning and development solutions. Talent Acquisition Own and deliver end-to-end recruitment, including: Drafting role profiles and adverts Direct sourcing, CV screening, and shortlisting Managing agencies where needed Conducting interviews and advising hiring managers Overseeing offers, onboarding, and early engagement Lead performance management processes, ensuring clear objectives, timely feedback, and effective outcomes. Personally support talent reviews and succession discussions for critical roles. Deliver practical capability development initiatives aligned to current and future business needs. Embed a high-performance culture through consistent application of standards, accountability, and follow-through Employee Relations & Risk Management Lead and manage complex and high-risk employee relations matters (disciplinary, grievance, performance, absence, restructuring). Ensure consistent, fair, and legally compliant people practices. Provide pragmatic, commercial advice while mitigating risk and protecting company values. Partner with legal advisors where required. People Operations & Governance Ensure Baltinglass delivery of core People processes across the employee lifecycle. Maintain compliance with UK employment legislation, data protection, and internal controls. Support audit requirements and reporting at the Group level. Enhance HR policies and governance frameworks. Change, Engagement & Culture Lead people aspects of change initiatives, ensuring clarity, engagement, and adoption. Shape and embed the QBS People Promise and Culture Framework. Use engagement data to drive targeted action plans and measurable improvement. Act as a role model for company values and inclusive leadership. Champion employee engagement initiatives. Leadership of the HR Function Contribute to Groupwide People strategy, sharing best practices and driving consistency. Champion continuous improvement of People processes, tools, and ways of working. Partner with Finance, Legal, Payroll, People Ops, and external providers to deliver a seamless People experience. Key Relationships Internal: Executive team, senior leaders, Finance, Legal, Payroll, People Ops, wider workforce. External: Legal advisors, benefits providers, learning partners, consultants. QUALIFICATIONS, SKILLS, KNOWLEDGE & EXPERIENCE Essential and required Proven experience in an HR Executive or Business Partner role within a fast-paced, commercial environment Demonstrable experience of strategic business partnering at a senior leadership level Strong grounding in UK employment law and employee relations Demonstrable end-to-end recruitment experience, including CV screening and interviewing Data-driven mindset with the ability to link people metrics to business outcomes CIPD Level 5 or 7 Desirable Skills Experience in multisite, scaling, or matrix organisations Exposure to international or multi-country workforces Experience supporting transformation, M&A, or organisational redesign Key Relationships Internal: Executive team, senior leaders, Finance, Legal, Payroll, People Ops, wider Workforce External: Legal advisors, benefits providers, learning partners, consultants Benefits: Competitive salary Private Medical Insurance Healthcare scheme Excellent contributory pension scheme Life Cover Online retail discounts Cycle to Work scheme Full training programme with continuing professional development The role is a mix of 1 home working day and 4 office-based days; candidates should therefore have a reasonable commute to our Ealing office. Working hours 9.00 am 5.30pm Monday to Friday. Our Commitment to Inclusion: At QBS, we believe diversity isn t just a box to tick, it s the engine that drives innovation, creativity, and growth. We re building a culture where everyone belongs, every voice is heard, and every perspective is valued. We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
Jun 12, 2026
Full time
Description At QBS, we do more than distribute software we optimise how it reaches the market. We connect software publishers and resellers through a smart, seamless, and scalable platform that drives sustainable growth across the technology ecosystem. With more than 35 years of experience in the software channel, we have built a proven model focused on removing complexity, accelerating go-to-market execution, and unlocking measurable growth opportunities. Operating in over 20 countries, we combine global scale with strong local expertise, enabling our partners to succeed in an increasingly dynamic and competitive software landscape. Our ecosystem is designed to deliver tangible value: For Resellers (VARs and MSPs): Immediate access to more than 12,000 software solutions through a single, integrated platform simplifying procurement, management, and expansion. For Software Publishers: Efficient channel activation, streamlined distribution, and scalable market expansion to accelerate revenue growth. The HR Business Partner is a strategic business partner to senior leaders, enabling commercial outcomes through high-performing, engaged, and scalable teams. This role blends firsthand operational leadership with forward-looking people strategy. You will function as a trusted advisor, translating business strategy into actionable people plans that support growth, productivity, capability building, and organisational effectiveness. We are looking for an ambitious and driven individual, currently operating at a senior HR or People & Culture executive level, who is ready to take the next step in their career as an HR Business Partner. This is an exciting opportunity for someone who has built a strong foundation in HR operations and is eager to broaden their commercial impact, working more closely with business leaders and drive our recrutiment efforts seamlessly. The role offers genuine scope for progression, with a clear pathway towards a more strategic position within the business for the right person who demonstrates the vision, capability, and leadership potential to grow with us. The role is based at Westgate, Hanger Lane, with 4-5 days a week office attendance required. Key Duties & Responsibilities: Strategic Accountabilities Act as a trusted strategic partner to senior leaders, advising on organisational design, workforce planning, leadership effectiveness, and team performance. Influence leaders to adopt commercial, evidence-based people decisions aligned to growth, profitability, and sustainability. Use HR data and insights to challenge assumptions and improve decision-making. Strategic Business Partnering Partner with leaders to deliver workforce and capability plans aligned to business strategy and financial forecasts. Advise on organisational design, role clarity, spans and layers, and succession planning. Coach leaders on performance, leadership behaviours, engagement, and change leadership. Support M&A, restructurings, TUPE, and transformation programmes. Provide strategic guidance on workforce planning and future capability needs. Performance, Talent & Capability Lead performance management frameworks, ensuring clear goal alignment and continuous feedback. Support talent reviews, succession planning, and leadership development for critical roles. Drive capability building through learning strategies aligned to future skills and commercial priorities. Embed a culture of ownership, high standards, and continuous improvement. Partner with L&D to deliver targeted learning and development solutions. Talent Acquisition Own and deliver end-to-end recruitment, including: Drafting role profiles and adverts Direct sourcing, CV screening, and shortlisting Managing agencies where needed Conducting interviews and advising hiring managers Overseeing offers, onboarding, and early engagement Lead performance management processes, ensuring clear objectives, timely feedback, and effective outcomes. Personally support talent reviews and succession discussions for critical roles. Deliver practical capability development initiatives aligned to current and future business needs. Embed a high-performance culture through consistent application of standards, accountability, and follow-through Employee Relations & Risk Management Lead and manage complex and high-risk employee relations matters (disciplinary, grievance, performance, absence, restructuring). Ensure consistent, fair, and legally compliant people practices. Provide pragmatic, commercial advice while mitigating risk and protecting company values. Partner with legal advisors where required. People Operations & Governance Ensure Baltinglass delivery of core People processes across the employee lifecycle. Maintain compliance with UK employment legislation, data protection, and internal controls. Support audit requirements and reporting at the Group level. Enhance HR policies and governance frameworks. Change, Engagement & Culture Lead people aspects of change initiatives, ensuring clarity, engagement, and adoption. Shape and embed the QBS People Promise and Culture Framework. Use engagement data to drive targeted action plans and measurable improvement. Act as a role model for company values and inclusive leadership. Champion employee engagement initiatives. Leadership of the HR Function Contribute to Groupwide People strategy, sharing best practices and driving consistency. Champion continuous improvement of People processes, tools, and ways of working. Partner with Finance, Legal, Payroll, People Ops, and external providers to deliver a seamless People experience. Key Relationships Internal: Executive team, senior leaders, Finance, Legal, Payroll, People Ops, wider workforce. External: Legal advisors, benefits providers, learning partners, consultants. QUALIFICATIONS, SKILLS, KNOWLEDGE & EXPERIENCE Essential and required Proven experience in an HR Executive or Business Partner role within a fast-paced, commercial environment Demonstrable experience of strategic business partnering at a senior leadership level Strong grounding in UK employment law and employee relations Demonstrable end-to-end recruitment experience, including CV screening and interviewing Data-driven mindset with the ability to link people metrics to business outcomes CIPD Level 5 or 7 Desirable Skills Experience in multisite, scaling, or matrix organisations Exposure to international or multi-country workforces Experience supporting transformation, M&A, or organisational redesign Key Relationships Internal: Executive team, senior leaders, Finance, Legal, Payroll, People Ops, wider Workforce External: Legal advisors, benefits providers, learning partners, consultants Benefits: Competitive salary Private Medical Insurance Healthcare scheme Excellent contributory pension scheme Life Cover Online retail discounts Cycle to Work scheme Full training programme with continuing professional development The role is a mix of 1 home working day and 4 office-based days; candidates should therefore have a reasonable commute to our Ealing office. Working hours 9.00 am 5.30pm Monday to Friday. Our Commitment to Inclusion: At QBS, we believe diversity isn t just a box to tick, it s the engine that drives innovation, creativity, and growth. We re building a culture where everyone belongs, every voice is heard, and every perspective is valued. We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.
1. Your New CompanyYou will be joining a highly regarded professional services organisation with a strong focus on governance, risk management and regulatory excellence. Known for delivering a high-quality, client-focused service, the firm operates within a structured and collaborative environment where compliance plays a central role in supporting business success. With continued growth and an evolving regulatory landscape, the organisation is investing in its risk and compliance function, making this an exciting opportunity to contribute to a forward-thinking team. 2. Your New RoleAs a Compliance Executive, you will support the ongoing development and operation of the organisation's risk and compliance framework, with a particular focus on anti-money laundering, client onboarding, file management and quality assurance processes.You will play a key role in managing end-to-end client onboarding and matter opening processes, ensuring all regulatory and internal requirements are met efficiently and accurately. This will involve liaising directly with stakeholders to obtain and verify KYC/CDD documentation, conducting due diligence checks (including sanctions and PEP screening), and supporting ongoing monitoring activities.You will also assist in identifying and escalating compliance risks, supporting remediation work, and contributing to internal investigations where required. Alongside this, you will be involved in file lifecycle management, quality assurance reviews, and maintaining accurate records in line with regulatory standards.This is a varied, hands-on role where you will act as a key point of contact for compliance-related queries, supporting colleagues across the business while helping to drive continuous improvement in systems, processes and controls. 3. What You'll Need to SucceedTo be successful in this role, you will demonstrate strong organisational skills, attention to detail, and the ability to manage multiple priorities within a fast-paced environment. You will be a confident communicator, comfortable engaging with a range of stakeholders and providing clear, practical guidance on compliance processes.You will ideally have experience in a compliance, risk, onboarding or regulated environment, with exposure to anti-money laundering processes, due diligence, or file management practices. Experience within professional services or a similar regulated setting would be highly beneficial.Strong IT and systems skills are essential, alongside the ability to follow structured procedures, maintain accurate records, and escalate issues appropriately. A proactive mindset and commitment to maintaining high standards in a quality-focused environment will be key to your success. 4. What You'll Get in ReturnIn return, you will receive a competitive salary and benefits package, along with the opportunity to develop within a growing and supportive compliance function. You will gain exposure to a broad range of risk and regulatory activities, enhancing your technical expertise and career progression opportunities.The organisation offers a collaborative and professional working environment, with a strong emphasis on continuous improvement, training and employee development. This is an excellent opportunity for someone looking to build or further their career within risk and compliance in a respected professional services setting. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 12, 2026
Full time
1. Your New CompanyYou will be joining a highly regarded professional services organisation with a strong focus on governance, risk management and regulatory excellence. Known for delivering a high-quality, client-focused service, the firm operates within a structured and collaborative environment where compliance plays a central role in supporting business success. With continued growth and an evolving regulatory landscape, the organisation is investing in its risk and compliance function, making this an exciting opportunity to contribute to a forward-thinking team. 2. Your New RoleAs a Compliance Executive, you will support the ongoing development and operation of the organisation's risk and compliance framework, with a particular focus on anti-money laundering, client onboarding, file management and quality assurance processes.You will play a key role in managing end-to-end client onboarding and matter opening processes, ensuring all regulatory and internal requirements are met efficiently and accurately. This will involve liaising directly with stakeholders to obtain and verify KYC/CDD documentation, conducting due diligence checks (including sanctions and PEP screening), and supporting ongoing monitoring activities.You will also assist in identifying and escalating compliance risks, supporting remediation work, and contributing to internal investigations where required. Alongside this, you will be involved in file lifecycle management, quality assurance reviews, and maintaining accurate records in line with regulatory standards.This is a varied, hands-on role where you will act as a key point of contact for compliance-related queries, supporting colleagues across the business while helping to drive continuous improvement in systems, processes and controls. 3. What You'll Need to SucceedTo be successful in this role, you will demonstrate strong organisational skills, attention to detail, and the ability to manage multiple priorities within a fast-paced environment. You will be a confident communicator, comfortable engaging with a range of stakeholders and providing clear, practical guidance on compliance processes.You will ideally have experience in a compliance, risk, onboarding or regulated environment, with exposure to anti-money laundering processes, due diligence, or file management practices. Experience within professional services or a similar regulated setting would be highly beneficial.Strong IT and systems skills are essential, alongside the ability to follow structured procedures, maintain accurate records, and escalate issues appropriately. A proactive mindset and commitment to maintaining high standards in a quality-focused environment will be key to your success. 4. What You'll Get in ReturnIn return, you will receive a competitive salary and benefits package, along with the opportunity to develop within a growing and supportive compliance function. You will gain exposure to a broad range of risk and regulatory activities, enhancing your technical expertise and career progression opportunities.The organisation offers a collaborative and professional working environment, with a strong emphasis on continuous improvement, training and employee development. This is an excellent opportunity for someone looking to build or further their career within risk and compliance in a respected professional services setting. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Business Development Executive Hours: Full-Time, Permanent, (37.5 hours per week, Mon - Fri, 8:30am 4:30 pm) Location: Wolverhampton Salary: £24,000 - £30,000 pa, (depending on experience & qualifications) Are you a Business Development Executive looking for a new role? We have an exciting opportunity for you to join our team as a Business Development Executive based in our Wolverhampton centre. As a Business Development Executive you will need to support the business through the development of strong relationships with new employers. To search out and contact potential employers, explaining the service we provide and increasing opportunities for learners to gain high-quality work experience placements and Apprenticeship opportunities. The key measure of success in the role will be against the achievement of company and contractual KPIs. Key Responsibilities: Generate business leads defined sectors and localities to support learners Opening up Apprenticeship vacancies for learners Update the CRM database with employer contacts and sales progress Support with localised marketing activities and events as required. Provide high-quality IAG to employers to ensure they fully understand the range of services delivered by the company, the role they play in training and any grants or funding available to them. Targeting companies in a locality or sector for Apprenticeship vacancies to support the replenishment of caseloads, general programme growth and learner recruitment across other programme areas. Requirements: Experience within a sale s orientated business to business environment. Minimum level 2 literacy, numeracy & ICT Experience in managing own performance and KPI s Good organisational and administrative skills Ability to achieve personal targets Full, clean UK Driving License Employee Benefits: 25 days holiday entitlement increasing to 30 with length of service, Holiday Purchase Scheme, allowing you to purchase an additional 2 weeks holiday per year. Employee Assistance Programme, 24/7 support for you, direct family members and dependents over the age of 16. Employee Referral Scheme, potential to earn up to £500 if you refer somebody we employ. Cycle to Work Scheme. Employee Discount Scheme Significant savings on essential and everyday purchases through instant vouchers, reloadable cards and cashback. Optional early finish on Friday at 2.30 pm. Nova Training places the highest priority on safeguarding all of our learners and staff. We are a Safer Recruitment employer, job applications will be subject to detailed scrutiny. Applicants for all jobs will undergo appropriate screening including identity checks with past employers, Disclosure Barring Service (DBS) check and entitlement to work in the UK will be verified as part of our further recruitment process, following a face-to-face interview. All relevant employment documents will be seen and verified. NB: Only original or certified documents are acceptable. Applications for employment must be made on the NTS1d Employment Application Form which you will be sent if you are called for an interview. Nova Training receives a high number of applications for each role advertised and although we would like to, we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 7 days then unfortunately your application has been unsuccessful. Thank you for your interest and please do take a look at our website and Indeed for future opportunities.
Jun 12, 2026
Full time
Business Development Executive Hours: Full-Time, Permanent, (37.5 hours per week, Mon - Fri, 8:30am 4:30 pm) Location: Wolverhampton Salary: £24,000 - £30,000 pa, (depending on experience & qualifications) Are you a Business Development Executive looking for a new role? We have an exciting opportunity for you to join our team as a Business Development Executive based in our Wolverhampton centre. As a Business Development Executive you will need to support the business through the development of strong relationships with new employers. To search out and contact potential employers, explaining the service we provide and increasing opportunities for learners to gain high-quality work experience placements and Apprenticeship opportunities. The key measure of success in the role will be against the achievement of company and contractual KPIs. Key Responsibilities: Generate business leads defined sectors and localities to support learners Opening up Apprenticeship vacancies for learners Update the CRM database with employer contacts and sales progress Support with localised marketing activities and events as required. Provide high-quality IAG to employers to ensure they fully understand the range of services delivered by the company, the role they play in training and any grants or funding available to them. Targeting companies in a locality or sector for Apprenticeship vacancies to support the replenishment of caseloads, general programme growth and learner recruitment across other programme areas. Requirements: Experience within a sale s orientated business to business environment. Minimum level 2 literacy, numeracy & ICT Experience in managing own performance and KPI s Good organisational and administrative skills Ability to achieve personal targets Full, clean UK Driving License Employee Benefits: 25 days holiday entitlement increasing to 30 with length of service, Holiday Purchase Scheme, allowing you to purchase an additional 2 weeks holiday per year. Employee Assistance Programme, 24/7 support for you, direct family members and dependents over the age of 16. Employee Referral Scheme, potential to earn up to £500 if you refer somebody we employ. Cycle to Work Scheme. Employee Discount Scheme Significant savings on essential and everyday purchases through instant vouchers, reloadable cards and cashback. Optional early finish on Friday at 2.30 pm. Nova Training places the highest priority on safeguarding all of our learners and staff. We are a Safer Recruitment employer, job applications will be subject to detailed scrutiny. Applicants for all jobs will undergo appropriate screening including identity checks with past employers, Disclosure Barring Service (DBS) check and entitlement to work in the UK will be verified as part of our further recruitment process, following a face-to-face interview. All relevant employment documents will be seen and verified. NB: Only original or certified documents are acceptable. Applications for employment must be made on the NTS1d Employment Application Form which you will be sent if you are called for an interview. Nova Training receives a high number of applications for each role advertised and although we would like to, we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 7 days then unfortunately your application has been unsuccessful. Thank you for your interest and please do take a look at our website and Indeed for future opportunities.
Executive Assistant to CEO Location: Huntingdon Salary: 30,000 - 32,000 FTE Hours: Part time (flexible either 3 full days or 5 shorter days) Are you an experienced Executive Assistant looking for an opportunity to work closely with a CEO in a fast-paced and dynamic business? This is a part time role which could be done over 3 full days or over 5 shorter days but will be office based. We are seeking a highly organised, proactive, and professional Executive Assistant to provide comprehensive support to the CEO. This is a pivotal role requiring exceptional organisational skills, discretion, and the ability to manage multiple priorities while acting as a trusted partner to senior leadership. The Role As Executive Assistant to the CEO, you will be responsible for ensuring the smooth day-to-day management of the CEO's schedule and supporting key business activities. You will act as a gatekeeper, coordinator, and trusted point of contact for both internal and external stakeholders. Key Responsibilities Managing a complex and ever-changing diary Coordinating meetings, appointments, and business travel Preparing presentations, reports, and meeting documentation Screening and responding to emails and correspondence Taking meeting minutes and tracking actions Liaising with senior stakeholders, clients, and suppliers Supporting business projects and company initiatives Organising events, conferences, and company meetings Maintaining confidential records and sensitive information Providing general administrative support to the CEO and leadership team About You Previous experience as an Executive Assistant, Senior PA, or Executive PA supporting senior leadership Excellent organisational and time management skills Strong communication and interpersonal abilities Highly professional with exceptional attention to detail Able to work independently and manage competing priorities Proficient in Microsoft Office, including Outlook, Word, PowerPoint, and Excel Experience handling confidential information with discretion What's in it for You? Opportunity to work closely with an experienced CEO Varied and highly visible role within the business Supportive and collaborative working environment Long-term career development opportunities Competitive salary and benefits package If you are a proactive Executive Assistant who thrives in a fast-paced environment and enjoys being at the heart of a business, we would love to hear from you.
Jun 11, 2026
Full time
Executive Assistant to CEO Location: Huntingdon Salary: 30,000 - 32,000 FTE Hours: Part time (flexible either 3 full days or 5 shorter days) Are you an experienced Executive Assistant looking for an opportunity to work closely with a CEO in a fast-paced and dynamic business? This is a part time role which could be done over 3 full days or over 5 shorter days but will be office based. We are seeking a highly organised, proactive, and professional Executive Assistant to provide comprehensive support to the CEO. This is a pivotal role requiring exceptional organisational skills, discretion, and the ability to manage multiple priorities while acting as a trusted partner to senior leadership. The Role As Executive Assistant to the CEO, you will be responsible for ensuring the smooth day-to-day management of the CEO's schedule and supporting key business activities. You will act as a gatekeeper, coordinator, and trusted point of contact for both internal and external stakeholders. Key Responsibilities Managing a complex and ever-changing diary Coordinating meetings, appointments, and business travel Preparing presentations, reports, and meeting documentation Screening and responding to emails and correspondence Taking meeting minutes and tracking actions Liaising with senior stakeholders, clients, and suppliers Supporting business projects and company initiatives Organising events, conferences, and company meetings Maintaining confidential records and sensitive information Providing general administrative support to the CEO and leadership team About You Previous experience as an Executive Assistant, Senior PA, or Executive PA supporting senior leadership Excellent organisational and time management skills Strong communication and interpersonal abilities Highly professional with exceptional attention to detail Able to work independently and manage competing priorities Proficient in Microsoft Office, including Outlook, Word, PowerPoint, and Excel Experience handling confidential information with discretion What's in it for You? Opportunity to work closely with an experienced CEO Varied and highly visible role within the business Supportive and collaborative working environment Long-term career development opportunities Competitive salary and benefits package If you are a proactive Executive Assistant who thrives in a fast-paced environment and enjoys being at the heart of a business, we would love to hear from you.
Are you ready to make an impact in the dynamic world of sports media? Our client is looking for a passionate and motivated Media Solutions Project Executive to join their team! If you thrive in a fast-paced environment and have a flair for project management, this is the perfect opportunity for you! About the Role: As a Media Solutions Project Executive, you will play a pivotal role in executing client projects that drive results in the sports industry. You will be the crucial link between our Revenue teams, internal Operations, and our Offshore reporting team. Your insights will help shape the future of media solutions! Job: Data Project Administrator - Media Sports Solutions Location: Tottenham Court Road Pay: 18 - 20 p/h Start Date: ASAP Duration: 3 months Role: Hybrid - 2 days in the office, 3 days from home What You'll Do: Understand Client Needs: Develop a deep understanding of our client's challenges and objectives to provide tailored solutions. Project Management: Manage simple to medium projects, providing scope, cost calculations, and feasibility checks for new business and renewals. Collaborate: Work closely with the offshore Analytics and Reporting team, providing clear direction and establishing best practises for efficient project delivery. Diverse Projects: Deliver diverse projects across multiple sports categories while adapting to cross-sport assignments. Data Analysis: Analyse data and craft compelling narratives that provide actionable insights for our clients. Using Excel and PowerBI Why You'll Love It Here: Impactful Work: Your role is essential to ensuring our clients' success in the sports industry. Growth Opportunities: Leverage your expertise in media and project management to contribute to the growth of our client's business. Supportive Team: Join a dynamic team committed to excellence and collaboration. Key Competencies: Experience: Background in sports marketing, media, or research is essential, with a preference for candidates who have data analysis experience. Data: Must have a data background and experience of data reporting. You will have data literacy & experience in completing reporting with accuracy across multiple projects Collaboration: Strong skills in translating client needs into effective solutions in sponsorship and media evaluation. Industry Knowledge: A solid understanding of the UK sports and media landscape. Proactive Mindset: Identify new client insights and support revenue growth. Autonomy: Ability to work independently with excellent communication and time management skills. Tech Savvy: Proficiency in Microsoft Office, particularly Excel and PowerPoint (must know how to use Pivot tables), knowledge of PowerBI, with experience in Google Suite being a plus. Ready to Join Us? If you are enthusiastic about sports, media, and project management, we want to hear from you! This is your chance to join a vibrant team and make a significant impact in the industry. Apply Now! Take the next step in your career and help shape the future of media solutions. Your journey starts here! Please email your CV and cover letter to (url removed) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 11, 2026
Seasonal
Are you ready to make an impact in the dynamic world of sports media? Our client is looking for a passionate and motivated Media Solutions Project Executive to join their team! If you thrive in a fast-paced environment and have a flair for project management, this is the perfect opportunity for you! About the Role: As a Media Solutions Project Executive, you will play a pivotal role in executing client projects that drive results in the sports industry. You will be the crucial link between our Revenue teams, internal Operations, and our Offshore reporting team. Your insights will help shape the future of media solutions! Job: Data Project Administrator - Media Sports Solutions Location: Tottenham Court Road Pay: 18 - 20 p/h Start Date: ASAP Duration: 3 months Role: Hybrid - 2 days in the office, 3 days from home What You'll Do: Understand Client Needs: Develop a deep understanding of our client's challenges and objectives to provide tailored solutions. Project Management: Manage simple to medium projects, providing scope, cost calculations, and feasibility checks for new business and renewals. Collaborate: Work closely with the offshore Analytics and Reporting team, providing clear direction and establishing best practises for efficient project delivery. Diverse Projects: Deliver diverse projects across multiple sports categories while adapting to cross-sport assignments. Data Analysis: Analyse data and craft compelling narratives that provide actionable insights for our clients. Using Excel and PowerBI Why You'll Love It Here: Impactful Work: Your role is essential to ensuring our clients' success in the sports industry. Growth Opportunities: Leverage your expertise in media and project management to contribute to the growth of our client's business. Supportive Team: Join a dynamic team committed to excellence and collaboration. Key Competencies: Experience: Background in sports marketing, media, or research is essential, with a preference for candidates who have data analysis experience. Data: Must have a data background and experience of data reporting. You will have data literacy & experience in completing reporting with accuracy across multiple projects Collaboration: Strong skills in translating client needs into effective solutions in sponsorship and media evaluation. Industry Knowledge: A solid understanding of the UK sports and media landscape. Proactive Mindset: Identify new client insights and support revenue growth. Autonomy: Ability to work independently with excellent communication and time management skills. Tech Savvy: Proficiency in Microsoft Office, particularly Excel and PowerPoint (must know how to use Pivot tables), knowledge of PowerBI, with experience in Google Suite being a plus. Ready to Join Us? If you are enthusiastic about sports, media, and project management, we want to hear from you! This is your chance to join a vibrant team and make a significant impact in the industry. Apply Now! Take the next step in your career and help shape the future of media solutions. Your journey starts here! Please email your CV and cover letter to (url removed) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Are you ready to make an impact in the dynamic world of sports media? Our client is looking for a passionate and motivated Media Solutions Project Executive to join their team! If you thrive in a fast-paced environment and have a flair for project management, this is the perfect opportunity for you! About the Role: As a Media Solutions Project Executive, you will play a pivotal role in executing client projects that drive results in the sports industry. You will be the crucial link between our Revenue teams, internal Operations, and our Offshore reporting team. Your insights will help shape the future of media solutions! Job: Media Solutions Project Executive - Sponsorship & Media Evaluation Location: Tottenham Court Road Pay: 18 - 20 p/h Start Date: ASAP Duration: 3 months Role: Hybrid - 2 days in the office, 3 days from home What You'll Do: Understand Client Needs: Develop a deep understanding of our client's challenges and objectives to provide tailored solutions. Project Management: Manage simple to medium projects, providing scope, cost calculations, and feasibility checks for new business and renewals. Collaborate: Work closely with the offshore Analytics and Reporting team, providing clear direction and establishing best practises for efficient project delivery. Diverse Projects: Deliver diverse projects across multiple sports categories while adapting to cross-sport assignments. Data Analysis: Analyse data and craft compelling narratives that provide actionable insights for our clients. Using Excel and Power BI Why You'll Love It Here: Impactful Work: Your role is essential to ensuring our clients' success in the sports industry. Growth Opportunities: Leverage your expertise in media and project management to contribute to the growth of our client's business. Supportive Team: Join a dynamic team committed to excellence and collaboration. Key Competencies: Experience: Background in sports marketing, media, or research is essential, with a preference for candidates who have data analysis experience. Data: Must have a data background and experience of data reporting. You will have data literacy & experience in completing reporting with accuracy across multiple projects Collaboration: Strong skills in translating client needs into effective solutions in sponsorship and media evaluation. Industry Knowledge: A solid understanding of the UK sports and media landscape. Proactive Mindset: Identify new client insights and support revenue growth. Autonomy: Ability to work independently with excellent communication and time management skills. Tech Savvy: Proficiency in Microsoft Office, particularly Excel and PowerPoint (must know how to use Pivot tables), knowledge of PowerBI, with experience in Google Suite being a plus. Ready to Join Us? If you are enthusiastic about sports, media, and project management, we want to hear from you! This is your chance to join a vibrant team and make a significant impact in the industry. Apply Now! Take the next step in your career and help shape the future of media solutions. Your journey starts here! Please email your CV and cover letter to (url removed) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 11, 2026
Seasonal
Are you ready to make an impact in the dynamic world of sports media? Our client is looking for a passionate and motivated Media Solutions Project Executive to join their team! If you thrive in a fast-paced environment and have a flair for project management, this is the perfect opportunity for you! About the Role: As a Media Solutions Project Executive, you will play a pivotal role in executing client projects that drive results in the sports industry. You will be the crucial link between our Revenue teams, internal Operations, and our Offshore reporting team. Your insights will help shape the future of media solutions! Job: Media Solutions Project Executive - Sponsorship & Media Evaluation Location: Tottenham Court Road Pay: 18 - 20 p/h Start Date: ASAP Duration: 3 months Role: Hybrid - 2 days in the office, 3 days from home What You'll Do: Understand Client Needs: Develop a deep understanding of our client's challenges and objectives to provide tailored solutions. Project Management: Manage simple to medium projects, providing scope, cost calculations, and feasibility checks for new business and renewals. Collaborate: Work closely with the offshore Analytics and Reporting team, providing clear direction and establishing best practises for efficient project delivery. Diverse Projects: Deliver diverse projects across multiple sports categories while adapting to cross-sport assignments. Data Analysis: Analyse data and craft compelling narratives that provide actionable insights for our clients. Using Excel and Power BI Why You'll Love It Here: Impactful Work: Your role is essential to ensuring our clients' success in the sports industry. Growth Opportunities: Leverage your expertise in media and project management to contribute to the growth of our client's business. Supportive Team: Join a dynamic team committed to excellence and collaboration. Key Competencies: Experience: Background in sports marketing, media, or research is essential, with a preference for candidates who have data analysis experience. Data: Must have a data background and experience of data reporting. You will have data literacy & experience in completing reporting with accuracy across multiple projects Collaboration: Strong skills in translating client needs into effective solutions in sponsorship and media evaluation. Industry Knowledge: A solid understanding of the UK sports and media landscape. Proactive Mindset: Identify new client insights and support revenue growth. Autonomy: Ability to work independently with excellent communication and time management skills. Tech Savvy: Proficiency in Microsoft Office, particularly Excel and PowerPoint (must know how to use Pivot tables), knowledge of PowerBI, with experience in Google Suite being a plus. Ready to Join Us? If you are enthusiastic about sports, media, and project management, we want to hear from you! This is your chance to join a vibrant team and make a significant impact in the industry. Apply Now! Take the next step in your career and help shape the future of media solutions. Your journey starts here! Please email your CV and cover letter to (url removed) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are looking for an Executive Assistant to the Board for a Globally Recognised Luxury Brand in Dublin 1, this role is unique and comes with a very Competitive Remuneration. We are delighted to be partnering exclusively with our client on this exceptional opportunity. A globally recognised, iconic name in luxury retail - with a heritage spanning multiple generations - they have built an outstanding reputation for quality, craftsmanship, and service. This is a rare chance to join a world-class organisation at its most senior level. This client values dedication, passion and creativity and employees are valued, and recognised for their hard work and delivery in customer excellence. The opportunity Our client is seeking a highly accomplished Executive Assistant to provide seamless, high-level support to their Managing Director and Board of Directors. This is not a typical EA role - it calls for someone who operates with absolute discretion, anticipates needs before they arise, and thrives in a fast-paced, high-standards environment at the intersection of tradition and ambition. What you will be doing MD support Proactive, comprehensive diary and inbox management - anticipating priorities, not just responding to them. Screening and managing correspondence with confidence and sound judgement. Preparing high-quality presentations, reports, and briefing materials Travel coordination, expense management, and broader administrative support. Board of Directors support End-to-end coordination of board meetings - agendas, logistics, presentations, and minutes Travel and events management for board members. Supporting cross-functional projects and stakeholder engagement at the highest level Assisting with ad hoc initiatives that require both initiative and discretion. Who we are looking for. A minimum of 5 years' experience as an Executive Assistant, ideally supporting C-suite or Board-level principals. A track record of working with senior leadership in a fast-paced, high-volume, global environment. Exceptional organisational skills, attention to detail, and the ability to manage competing priorities with composure. The highest standards of discretion and professional confidentiality - non-negotiable at this level Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint) and expert-level Outlook calendar and inbox management A collaborative, solutions-focused mindset with effective communication skills across all levels Full authorisation to work in Ireland. This is a genuinely outstanding role with an employer of distinction. If you are an experienced EA who takes pride in operating at the very highest level, we would love to hear from you. To apply in strict confidence, please contact 3D Personnel directly. All applications handled with complete discretion.
Jun 11, 2026
Full time
We are looking for an Executive Assistant to the Board for a Globally Recognised Luxury Brand in Dublin 1, this role is unique and comes with a very Competitive Remuneration. We are delighted to be partnering exclusively with our client on this exceptional opportunity. A globally recognised, iconic name in luxury retail - with a heritage spanning multiple generations - they have built an outstanding reputation for quality, craftsmanship, and service. This is a rare chance to join a world-class organisation at its most senior level. This client values dedication, passion and creativity and employees are valued, and recognised for their hard work and delivery in customer excellence. The opportunity Our client is seeking a highly accomplished Executive Assistant to provide seamless, high-level support to their Managing Director and Board of Directors. This is not a typical EA role - it calls for someone who operates with absolute discretion, anticipates needs before they arise, and thrives in a fast-paced, high-standards environment at the intersection of tradition and ambition. What you will be doing MD support Proactive, comprehensive diary and inbox management - anticipating priorities, not just responding to them. Screening and managing correspondence with confidence and sound judgement. Preparing high-quality presentations, reports, and briefing materials Travel coordination, expense management, and broader administrative support. Board of Directors support End-to-end coordination of board meetings - agendas, logistics, presentations, and minutes Travel and events management for board members. Supporting cross-functional projects and stakeholder engagement at the highest level Assisting with ad hoc initiatives that require both initiative and discretion. Who we are looking for. A minimum of 5 years' experience as an Executive Assistant, ideally supporting C-suite or Board-level principals. A track record of working with senior leadership in a fast-paced, high-volume, global environment. Exceptional organisational skills, attention to detail, and the ability to manage competing priorities with composure. The highest standards of discretion and professional confidentiality - non-negotiable at this level Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint) and expert-level Outlook calendar and inbox management A collaborative, solutions-focused mindset with effective communication skills across all levels Full authorisation to work in Ireland. This is a genuinely outstanding role with an employer of distinction. If you are an experienced EA who takes pride in operating at the very highest level, we would love to hear from you. To apply in strict confidence, please contact 3D Personnel directly. All applications handled with complete discretion.
Hayley Dexis has an exciting opportunity available for an enthusiastic Internal Sales Executive to join our well-established and experienced team based at our branch in Burton Upon Trent . You will join us on a full time, permanent basis and in return, you will receive a competitive salary and have access to a range of benefits. Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. About the role: You ll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders. Expect to be on the phone as well as being the face of our trade counter, providing expert knowledge and assistance to any walk-in customers. You ll proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value. We re looking for someone confident and proactive, who isn t afraid to get stuck into a range of tasks. You ll have prior experience in internal sales as well as ideally a background in engineering or manufacturing, but we are open to cross-over sectors. Working hours: 40 hours per week, Monday Friday. 08 30 with 1hr lunch. What we're looking for in our Internal Sales Executive: Knowledge of MRO/Engineering products is ideal, but full training will be provided Prior internal sales experience or experience within a customer service / administrative environment. Excellent negotiation and communication skills Self-motivated, with strong organisational and time-management skills Ability to work independently and as part of a team Work well under pressure in a fast-paced environment What you'll get in return : From 23 days annual leave (plus public/bank holidays) increased with length of service Training provided through our own Hayley Academy Company pension Life Assurance cover (x2 salary) Invitation to healthcare scheme Wellness programmes Uniform and PPE provided Excellent opportunities and career prospects available. The recruitment process: Our advert will close on Friday 19th June. Shortlisted applicants with have an initial screening call with our Talent Acquisition Advisor. Candidates selected for interview will be asked to prepare for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. There may be an additional interview stage which will be confirmed to shortlisted candidates. Finally We know sometimes you might feel that you don't meet the criteria or have a burning question - we're here to help so please ask us! You can contact us here (url removed). We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. Please inform our careers team if you require any adjustments throughout the recruitment process. Don t miss out on this fantastic opportunity to join the team at Hayley Dexis please click apply now to become our Internal Sales Executive - we'd like to hear from you!
Jun 11, 2026
Full time
Hayley Dexis has an exciting opportunity available for an enthusiastic Internal Sales Executive to join our well-established and experienced team based at our branch in Burton Upon Trent . You will join us on a full time, permanent basis and in return, you will receive a competitive salary and have access to a range of benefits. Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. About the role: You ll be undertaking tasks such as responding to incoming enquiries, responding to customer queries and processing orders. Expect to be on the phone as well as being the face of our trade counter, providing expert knowledge and assistance to any walk-in customers. You ll proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value. We re looking for someone confident and proactive, who isn t afraid to get stuck into a range of tasks. You ll have prior experience in internal sales as well as ideally a background in engineering or manufacturing, but we are open to cross-over sectors. Working hours: 40 hours per week, Monday Friday. 08 30 with 1hr lunch. What we're looking for in our Internal Sales Executive: Knowledge of MRO/Engineering products is ideal, but full training will be provided Prior internal sales experience or experience within a customer service / administrative environment. Excellent negotiation and communication skills Self-motivated, with strong organisational and time-management skills Ability to work independently and as part of a team Work well under pressure in a fast-paced environment What you'll get in return : From 23 days annual leave (plus public/bank holidays) increased with length of service Training provided through our own Hayley Academy Company pension Life Assurance cover (x2 salary) Invitation to healthcare scheme Wellness programmes Uniform and PPE provided Excellent opportunities and career prospects available. The recruitment process: Our advert will close on Friday 19th June. Shortlisted applicants with have an initial screening call with our Talent Acquisition Advisor. Candidates selected for interview will be asked to prepare for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. There may be an additional interview stage which will be confirmed to shortlisted candidates. Finally We know sometimes you might feel that you don't meet the criteria or have a burning question - we're here to help so please ask us! You can contact us here (url removed). We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. Please inform our careers team if you require any adjustments throughout the recruitment process. Don t miss out on this fantastic opportunity to join the team at Hayley Dexis please click apply now to become our Internal Sales Executive - we'd like to hear from you!
Artis HR are with a growing tech business that's at a really exciting stage in its journey. They've scaled steadily over the past few years and are now at the point where they're investing more into their people function. This role has come about as part of that shift, moving HR towards a more strategic, forward-thinking approach. It's a great opportunity to step into a role where you'll have real ownership, visibility, and the chance to shape how HR supports the business as it continues to grow. The role Reporting into the CFO and working closely with the leadership team, you'll take ownership of the HR function across the business. This isn't a "fix everything" role. The foundations are in place, but there's plenty of scope to evolve, improve and lead on projects that will genuinely make a difference. You'll be a key point of contact for managers and employees, balancing day-to-day HR with longer-term initiatives. What you'll be doing -Partnering with senior leaders to support business growth and people planning -Coaching managers on employee relations, performance and day-to-day people challenges -Driving forward performance management and development initiatives -Supporting hiring activity and improving the overall candidate and onboarding experience -Reviewing and evolving HR processes and policies to suit a scaling business -Overseeing HR systems, payroll inputs and benefits administration -Leading on HR projects that add value as the business grow What they're looking for -A well-rounded HR generalist, ideally from a growing or SME environment -Someone pragmatic, adaptable and comfortable in a fast-paced setting -Confident working with senior stakeholders and building relationships across the business -Either an existing HR Manager or someone ready to step up into their first standalone role -CIPD Level 3+ (with support available for further development) Why this role? -Genuine ownership of the HR function -Opportunity to step into a more strategic role -A business that is growing but still values a down-to-earth, collaborative culture -Support for development and progression over the next few years -Flexible, hybrid working with a focus on output over hours The environment This is a business where things move quickly and people take ownership. It's not overly corporate, and they're looking for someone who can bring a bit of common sense, build strong relationships, and add value without overcomplicating things. Interested? If you're looking for a role where you can grow, take ownership and make a real impact, I'd love to have a chat. Please note, you must have the right to work in the UK and be within a commutable distance of Bristol for this role. We aim to respond to every application, however due to high volumes this isn't always possible. We may be in touch via phone or email to ask a few additional questions or to arrange an initial screening call. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Jun 11, 2026
Full time
Artis HR are with a growing tech business that's at a really exciting stage in its journey. They've scaled steadily over the past few years and are now at the point where they're investing more into their people function. This role has come about as part of that shift, moving HR towards a more strategic, forward-thinking approach. It's a great opportunity to step into a role where you'll have real ownership, visibility, and the chance to shape how HR supports the business as it continues to grow. The role Reporting into the CFO and working closely with the leadership team, you'll take ownership of the HR function across the business. This isn't a "fix everything" role. The foundations are in place, but there's plenty of scope to evolve, improve and lead on projects that will genuinely make a difference. You'll be a key point of contact for managers and employees, balancing day-to-day HR with longer-term initiatives. What you'll be doing -Partnering with senior leaders to support business growth and people planning -Coaching managers on employee relations, performance and day-to-day people challenges -Driving forward performance management and development initiatives -Supporting hiring activity and improving the overall candidate and onboarding experience -Reviewing and evolving HR processes and policies to suit a scaling business -Overseeing HR systems, payroll inputs and benefits administration -Leading on HR projects that add value as the business grow What they're looking for -A well-rounded HR generalist, ideally from a growing or SME environment -Someone pragmatic, adaptable and comfortable in a fast-paced setting -Confident working with senior stakeholders and building relationships across the business -Either an existing HR Manager or someone ready to step up into their first standalone role -CIPD Level 3+ (with support available for further development) Why this role? -Genuine ownership of the HR function -Opportunity to step into a more strategic role -A business that is growing but still values a down-to-earth, collaborative culture -Support for development and progression over the next few years -Flexible, hybrid working with a focus on output over hours The environment This is a business where things move quickly and people take ownership. It's not overly corporate, and they're looking for someone who can bring a bit of common sense, build strong relationships, and add value without overcomplicating things. Interested? If you're looking for a role where you can grow, take ownership and make a real impact, I'd love to have a chat. Please note, you must have the right to work in the UK and be within a commutable distance of Bristol for this role. We aim to respond to every application, however due to high volumes this isn't always possible. We may be in touch via phone or email to ask a few additional questions or to arrange an initial screening call. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Are you ready to be part of an exciting journey working for a company that supply and install smart electric vehicle (EV) home chargers? Our client is on a mission to accelerate the global transition to clean, affordable energy-and they're looking for someone like you to help make it happen. As a Customer Operations Executive , you'll play a key role in supporting customers throughout their EV charging journey, ensuring a seamless and positive experience. If you're a motivated, customer-focused, and passionate about contributing to a more sustainable future, this could be the perfect opportunity for you. Job Title: Temporary Customer Operations Executive Location: Covent Garden (Hybrid) - 2 days from home and 3 days in the office Start Date: ASAP Duration: 3 months + Pay Rate: 14.85 per hour Working Pattern: Full-time role 3 days in the office, 2 days working from home Approximately 2 weekend days per month - 1 Saturday and 1 Sunday per month Working Hours: Monday to Thursday: 09:00 - 18:00 Friday: 09:00 - 17:00 Saturday: 09:00 - 17:00 - 1 per month Sunday: 10:00 - 16:00 - 1 per month What You'll Do: Customer Support: Resolve inbound customer queries via phone with timely and effective solutions. Proactively reach out to customers to support them in overcoming any hurdles. Become a product expert, mastering the installation process and understanding various customer situations. Handle escalations and sensitive customer interactions with care and professionalism. Collaborate with the Technical Support team, escalating cases, as necessary. Meet individual KPIs for productivity and quality while contributing to team goals. Process and Improvement: Adhere to established team processes and suggest improvements when you spot them. Create and maintain internal knowledge resources to boost team efficiency. Stay curious about our products, the EV industry, and the role of AI in customer support. Foster a positive team culture, especially during high-demand periods. What We're Looking For: Experience in a customer support role. Familiarity with CRM systems (e.g., Zendesk, Freshdesk, Intercom). Experience handling technical queries related to products. A proven track record of meeting support-related KPIs. Strong written and verbal communication skills in English. Nice to Haves: Knowledge of the EV or clean energy industry. Experience in a start-up or scale-up environment. Proven ability to identify and drive process improvements. Familiarity with AI tools used in customer support workflows. At our organization, we value diversity, equity, and inclusion. We believe in fostering a culture where everyone can be themselves at work. We actively seek out diverse talent and ensure that every application and employee is treated fairly and with equal opportunity to succeed and feel included. If you're excited about making a difference in the world of clean energy and delivering outstanding customer experiences, we want to hear from you! Apply today to embark on this thrilling journey with us! Please email your CV and cover letter to (url removed) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 11, 2026
Seasonal
Are you ready to be part of an exciting journey working for a company that supply and install smart electric vehicle (EV) home chargers? Our client is on a mission to accelerate the global transition to clean, affordable energy-and they're looking for someone like you to help make it happen. As a Customer Operations Executive , you'll play a key role in supporting customers throughout their EV charging journey, ensuring a seamless and positive experience. If you're a motivated, customer-focused, and passionate about contributing to a more sustainable future, this could be the perfect opportunity for you. Job Title: Temporary Customer Operations Executive Location: Covent Garden (Hybrid) - 2 days from home and 3 days in the office Start Date: ASAP Duration: 3 months + Pay Rate: 14.85 per hour Working Pattern: Full-time role 3 days in the office, 2 days working from home Approximately 2 weekend days per month - 1 Saturday and 1 Sunday per month Working Hours: Monday to Thursday: 09:00 - 18:00 Friday: 09:00 - 17:00 Saturday: 09:00 - 17:00 - 1 per month Sunday: 10:00 - 16:00 - 1 per month What You'll Do: Customer Support: Resolve inbound customer queries via phone with timely and effective solutions. Proactively reach out to customers to support them in overcoming any hurdles. Become a product expert, mastering the installation process and understanding various customer situations. Handle escalations and sensitive customer interactions with care and professionalism. Collaborate with the Technical Support team, escalating cases, as necessary. Meet individual KPIs for productivity and quality while contributing to team goals. Process and Improvement: Adhere to established team processes and suggest improvements when you spot them. Create and maintain internal knowledge resources to boost team efficiency. Stay curious about our products, the EV industry, and the role of AI in customer support. Foster a positive team culture, especially during high-demand periods. What We're Looking For: Experience in a customer support role. Familiarity with CRM systems (e.g., Zendesk, Freshdesk, Intercom). Experience handling technical queries related to products. A proven track record of meeting support-related KPIs. Strong written and verbal communication skills in English. Nice to Haves: Knowledge of the EV or clean energy industry. Experience in a start-up or scale-up environment. Proven ability to identify and drive process improvements. Familiarity with AI tools used in customer support workflows. At our organization, we value diversity, equity, and inclusion. We believe in fostering a culture where everyone can be themselves at work. We actively seek out diverse talent and ensure that every application and employee is treated fairly and with equal opportunity to succeed and feel included. If you're excited about making a difference in the world of clean energy and delivering outstanding customer experiences, we want to hear from you! Apply today to embark on this thrilling journey with us! Please email your CV and cover letter to (url removed) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.