Job Title: Product Owner Experience level: Consultancy Charge rate: £760 per day INSIDE Clearance required: SC Cleared Location: Remote with some occasional travel to workshops Key Responsibilities: Working directly with infrastructure users to understand their technical needs - scoping, refining and validating their requirements ahead of iterative delivery. Co-ordination of Discovery activities to establish solutions to user requirements, seeing through Alpha, Beta phases, into Live service. Ownership of your team's product backlog, in alignment with the wider programme plan, monthly objectives, platform workstreams, priorities and managed user expectations. Build strong relationships with user stakeholders and team members, including senior leadership, policy teams, and external partners. Managing user expectations and coaching them on best product practice Collaborative leadership within a cross-functional team, including Delivery Managers, Tech Leads, Business Analysts and Engineers, delivering functionality iteratively using Agile methodologies. Drive continuous improvement by supporting the release of functionality, analysing user feedback, overseeing quality assurance practices for the tribe. Conduct or support user research and analysis to identify pain points and implementing data-driven optimisations at suitable opportunities. Establish key performance indicators (KPIs) and track product performance to measure success and identify areas for improvement. Essential Skills and Experience: Proven experience as a Product Owner in a complex, regulated environment, preferably within the public sector. Experience working with Platform Infrastructure (AWS) components as product propositions and solutions. Proven experience managing user stakeholders in a milestone driven environment. Deep understanding of software product methodologies such as agile, DevOps, kanban, as well as design approaches such as user-centred design and GDS framework. Ability to influence and coach at all levels. Confidence in managing expectations and decision-making on prioritisation. Competency with Atlassian Jira and Confluence toolsets. Familiarity with addressing complex challenges and business needs through tailored approaches. Ability to communicate effectively with technical and non-technical audiences. Knowledge of government policies, regulations, and digital standards. Ability to work independently as well as part of a team. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Jun 10, 2026
Contractor
Job Title: Product Owner Experience level: Consultancy Charge rate: £760 per day INSIDE Clearance required: SC Cleared Location: Remote with some occasional travel to workshops Key Responsibilities: Working directly with infrastructure users to understand their technical needs - scoping, refining and validating their requirements ahead of iterative delivery. Co-ordination of Discovery activities to establish solutions to user requirements, seeing through Alpha, Beta phases, into Live service. Ownership of your team's product backlog, in alignment with the wider programme plan, monthly objectives, platform workstreams, priorities and managed user expectations. Build strong relationships with user stakeholders and team members, including senior leadership, policy teams, and external partners. Managing user expectations and coaching them on best product practice Collaborative leadership within a cross-functional team, including Delivery Managers, Tech Leads, Business Analysts and Engineers, delivering functionality iteratively using Agile methodologies. Drive continuous improvement by supporting the release of functionality, analysing user feedback, overseeing quality assurance practices for the tribe. Conduct or support user research and analysis to identify pain points and implementing data-driven optimisations at suitable opportunities. Establish key performance indicators (KPIs) and track product performance to measure success and identify areas for improvement. Essential Skills and Experience: Proven experience as a Product Owner in a complex, regulated environment, preferably within the public sector. Experience working with Platform Infrastructure (AWS) components as product propositions and solutions. Proven experience managing user stakeholders in a milestone driven environment. Deep understanding of software product methodologies such as agile, DevOps, kanban, as well as design approaches such as user-centred design and GDS framework. Ability to influence and coach at all levels. Confidence in managing expectations and decision-making on prioritisation. Competency with Atlassian Jira and Confluence toolsets. Familiarity with addressing complex challenges and business needs through tailored approaches. Ability to communicate effectively with technical and non-technical audiences. Knowledge of government policies, regulations, and digital standards. Ability to work independently as well as part of a team. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Lead Java developer - Tier-1 Investment Bank Rate: £700 - 750/day PAYE (Equiv. to £971.51 - 1,040.90 umbrella rate) plus 38 days of Annual leave and Pension Work pattern: Mostly remote - 2 days onsite/week Contract: 6 months + extensions (2+ years project) Location: London, UK We're looking for an experienced Back End Developer to join our bank and help drive innovation that empowers people and businesses across Asia, Africa, and the Middle East. This role is part of a FM Development team, delivering strategic initiatives that make a real impact. Prior banking experience is highly desirable. The Key Responsibilities As a senior developer, you'll be driving our platform forwards and delivering quality solutions to business-critical customer requirements. Based in London, you will collaborate in a dynamic global team with fellow technologists, business analysts, project managers and business stakeholders across multiple locations. Key Attributes An excellent Java developer with good software design principles and the ability to write robust code and accompanying test suites Ability to write efficient, clear code and be able to articulate what has been implemented and why Self-starter who can drive/facilitate requirements and development effort Take ownership and responsibility for the full development life cycle Experience working in an agile development environment A team player, capable of engaging with other teams Experience in the end-to-end design, development and support of financial markets systems Experience with Real Time (event-driven) architectures Being a full-stack web developer is a plus Technical skills: 5+ years hands on development with investment banking. E-trading- FX/FI experience is must Core Java (essential), Concurrency, Spring RX Java is a plus Experience in micro-services and container technologies (preferably Docker) is a plus Familiarity with CI/CD and DevOps Experience with distributed data stores a plus Functional programming experience a plus Functional skills: Financial Market domain knowledge Investment banking is a strong plus Derivatives knowledge is a plus Soft skills: Fluent in English (speaking and writing) Strong ownership and ability to deal with ambiguity Outstanding problem-solving skills Proactive, self-starter, autonomous Good team spirit
Jun 10, 2026
Contractor
Lead Java developer - Tier-1 Investment Bank Rate: £700 - 750/day PAYE (Equiv. to £971.51 - 1,040.90 umbrella rate) plus 38 days of Annual leave and Pension Work pattern: Mostly remote - 2 days onsite/week Contract: 6 months + extensions (2+ years project) Location: London, UK We're looking for an experienced Back End Developer to join our bank and help drive innovation that empowers people and businesses across Asia, Africa, and the Middle East. This role is part of a FM Development team, delivering strategic initiatives that make a real impact. Prior banking experience is highly desirable. The Key Responsibilities As a senior developer, you'll be driving our platform forwards and delivering quality solutions to business-critical customer requirements. Based in London, you will collaborate in a dynamic global team with fellow technologists, business analysts, project managers and business stakeholders across multiple locations. Key Attributes An excellent Java developer with good software design principles and the ability to write robust code and accompanying test suites Ability to write efficient, clear code and be able to articulate what has been implemented and why Self-starter who can drive/facilitate requirements and development effort Take ownership and responsibility for the full development life cycle Experience working in an agile development environment A team player, capable of engaging with other teams Experience in the end-to-end design, development and support of financial markets systems Experience with Real Time (event-driven) architectures Being a full-stack web developer is a plus Technical skills: 5+ years hands on development with investment banking. E-trading- FX/FI experience is must Core Java (essential), Concurrency, Spring RX Java is a plus Experience in micro-services and container technologies (preferably Docker) is a plus Familiarity with CI/CD and DevOps Experience with distributed data stores a plus Functional programming experience a plus Functional skills: Financial Market domain knowledge Investment banking is a strong plus Derivatives knowledge is a plus Soft skills: Fluent in English (speaking and writing) Strong ownership and ability to deal with ambiguity Outstanding problem-solving skills Proactive, self-starter, autonomous Good team spirit
This leading professional services organisation are looking for a Data Reporting Analyst to support their finance function in the creation of advanced modelling and analytics capabilities. You will collaborate with both the management information and IT development teams to create and maintain a range of reports and dashboards in Power BI to support senior management decisioning and strategy. Client Details Leading professional services organisation Description This leading professional services organisation are looking for a Data Reporting Analyst to support their finance function in the creation of advanced modelling and analytics capabilities. You will collaborate with both the management information and IT development teams to create and maintain a range of reports and dashboards in Power BI to support senior management decisioning and strategy. You will work across a range of platforms and applications to extract of data from various sources (using SQL), applying logic and calculations and presentation of the results in a meaningful way. The role will also include an element of modelling in excel, assisting with forecasts and day to day maintenance of the Power BI platform. Key Responsibilities Working within the finance team and liaising with other Business Services areas to create and maintain a library of reports Ongoing maintenance and development of our data visualisation software Assisting with budget modelling within excel Need to be able to interrogate and link data from multiple systems and pull together in understandable ways Look at ways to standardise reporting to enable month on month reporting without need for technical input Working with the IT development team and external solution providers to understand sources of data and what is available Work effectively with stakeholders to translate requirements that will inform the implementation of effective and efficient systems and processes Ensure reporting governance is in place and followed, such as documenting requirements, data staging/treatments and assumptions effectively Key Skills Analytical in approach, strong attention to detail, including relating to escalation Strong communication skills across a wide user base Experience of producing management information & statistical information Ability to deal with ambiguity and bring clarity Advanced Excel including macros and VBA Previous experience in a reporting role, with experience of working with large/complex data sets A good working knowledge of SQL Customer and delivery focused, meeting and exceeding customer expectations Good knowledge of Power Query / DAX / Power Pivot and Power BI Accounting experience is highly desirable but not essential Profile Analytical in approach, strong attention to detail, including relating to escalation Strong communication skills across a wide user base Experience of producing management information & statistical information Ability to deal with ambiguity and bring clarity Advanced Excel including macros and VBA Previous experience in a reporting role, with experience of working with large/complex data sets A good working knowledge of SQL Customer and delivery focused, meeting and exceeding customer expectations Good knowledge of Power Query / DAX / Power Pivot and Power BI Accounting experience is highly desirable but not essential Job Offer Opportunity to enhance analytics capability in a Professional Services company Opportunity to develop Power BI / SQL skills
Jun 10, 2026
Full time
This leading professional services organisation are looking for a Data Reporting Analyst to support their finance function in the creation of advanced modelling and analytics capabilities. You will collaborate with both the management information and IT development teams to create and maintain a range of reports and dashboards in Power BI to support senior management decisioning and strategy. Client Details Leading professional services organisation Description This leading professional services organisation are looking for a Data Reporting Analyst to support their finance function in the creation of advanced modelling and analytics capabilities. You will collaborate with both the management information and IT development teams to create and maintain a range of reports and dashboards in Power BI to support senior management decisioning and strategy. You will work across a range of platforms and applications to extract of data from various sources (using SQL), applying logic and calculations and presentation of the results in a meaningful way. The role will also include an element of modelling in excel, assisting with forecasts and day to day maintenance of the Power BI platform. Key Responsibilities Working within the finance team and liaising with other Business Services areas to create and maintain a library of reports Ongoing maintenance and development of our data visualisation software Assisting with budget modelling within excel Need to be able to interrogate and link data from multiple systems and pull together in understandable ways Look at ways to standardise reporting to enable month on month reporting without need for technical input Working with the IT development team and external solution providers to understand sources of data and what is available Work effectively with stakeholders to translate requirements that will inform the implementation of effective and efficient systems and processes Ensure reporting governance is in place and followed, such as documenting requirements, data staging/treatments and assumptions effectively Key Skills Analytical in approach, strong attention to detail, including relating to escalation Strong communication skills across a wide user base Experience of producing management information & statistical information Ability to deal with ambiguity and bring clarity Advanced Excel including macros and VBA Previous experience in a reporting role, with experience of working with large/complex data sets A good working knowledge of SQL Customer and delivery focused, meeting and exceeding customer expectations Good knowledge of Power Query / DAX / Power Pivot and Power BI Accounting experience is highly desirable but not essential Profile Analytical in approach, strong attention to detail, including relating to escalation Strong communication skills across a wide user base Experience of producing management information & statistical information Ability to deal with ambiguity and bring clarity Advanced Excel including macros and VBA Previous experience in a reporting role, with experience of working with large/complex data sets A good working knowledge of SQL Customer and delivery focused, meeting and exceeding customer expectations Good knowledge of Power Query / DAX / Power Pivot and Power BI Accounting experience is highly desirable but not essential Job Offer Opportunity to enhance analytics capability in a Professional Services company Opportunity to develop Power BI / SQL skills
Job Title: Product Owner Experience level: Consultancy Charge rate: 760 per day INSIDE Clearance required: SC Cleared Location: Remote with some occasional travel to workshops Key Responsibilities: Working directly with infrastructure users to understand their technical needs - scoping, refining and validating their requirements ahead of iterative delivery. Co-ordination of Discovery activities to establish solutions to user requirements, seeing through Alpha, Beta phases, into Live service. Ownership of your team's product backlog, in alignment with the wider programme plan, monthly objectives, platform workstreams, priorities and managed user expectations. Build strong relationships with user stakeholders and team members, including senior leadership, policy teams, and external partners. Managing user expectations and coaching them on best product practice Collaborative leadership within a cross-functional team, including Delivery Managers, Tech Leads, Business Analysts and Engineers, delivering functionality iteratively using Agile methodologies. Drive continuous improvement by supporting the release of functionality, analysing user feedback, overseeing quality assurance practices for the tribe. Conduct or support user research and analysis to identify pain points and implementing data-driven optimisations at suitable opportunities. Establish key performance indicators (KPIs) and track product performance to measure success and identify areas for improvement. Essential Skills and Experience: Proven experience as a Product Owner in a complex, regulated environment, preferably within the public sector. Experience working with Platform Infrastructure (AWS) components as product propositions and solutions. Proven experience managing user stakeholders in a milestone driven environment. Deep understanding of software product methodologies such as agile, DevOps, kanban, as well as design approaches such as user-centred design and GDS framework. Ability to influence and coach at all levels. Confidence in managing expectations and decision-making on prioritisation. Competency with Atlassian Jira and Confluence toolsets. Familiarity with addressing complex challenges and business needs through tailored approaches. Ability to communicate effectively with technical and non-technical audiences. Knowledge of government policies, regulations, and digital standards. Ability to work independently as well as part of a team. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 10, 2026
Contractor
Job Title: Product Owner Experience level: Consultancy Charge rate: 760 per day INSIDE Clearance required: SC Cleared Location: Remote with some occasional travel to workshops Key Responsibilities: Working directly with infrastructure users to understand their technical needs - scoping, refining and validating their requirements ahead of iterative delivery. Co-ordination of Discovery activities to establish solutions to user requirements, seeing through Alpha, Beta phases, into Live service. Ownership of your team's product backlog, in alignment with the wider programme plan, monthly objectives, platform workstreams, priorities and managed user expectations. Build strong relationships with user stakeholders and team members, including senior leadership, policy teams, and external partners. Managing user expectations and coaching them on best product practice Collaborative leadership within a cross-functional team, including Delivery Managers, Tech Leads, Business Analysts and Engineers, delivering functionality iteratively using Agile methodologies. Drive continuous improvement by supporting the release of functionality, analysing user feedback, overseeing quality assurance practices for the tribe. Conduct or support user research and analysis to identify pain points and implementing data-driven optimisations at suitable opportunities. Establish key performance indicators (KPIs) and track product performance to measure success and identify areas for improvement. Essential Skills and Experience: Proven experience as a Product Owner in a complex, regulated environment, preferably within the public sector. Experience working with Platform Infrastructure (AWS) components as product propositions and solutions. Proven experience managing user stakeholders in a milestone driven environment. Deep understanding of software product methodologies such as agile, DevOps, kanban, as well as design approaches such as user-centred design and GDS framework. Ability to influence and coach at all levels. Confidence in managing expectations and decision-making on prioritisation. Competency with Atlassian Jira and Confluence toolsets. Familiarity with addressing complex challenges and business needs through tailored approaches. Ability to communicate effectively with technical and non-technical audiences. Knowledge of government policies, regulations, and digital standards. Ability to work independently as well as part of a team. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
1st Line Support Engineer - Ellesmere Port - £25-£27k - 12 month FTC The1st line Support role sits within a professional services environment, providing first-line support for internal and external users of bespoke systems and client-facing portals. Success is measured by resolving issues within SLA targets, maintaining strong customer satisfaction, and increasing first contact resolution. The role also supports continuous improvement by identifying recurring issues and contributing to knowledge base updates and service enhancements. The role requires understanding how to log, track, and escalate incidents using ITSM tools such as Freshservice, alongside a structured and methodical approach to troubleshooting. Analysts manage user accounts and access permissions, support basic IT setup (devices, peripherals, connectivity), and ensure high standards of data quality across systems. They must also understand when escalation is required and how system issues impact wider professional services operations. Work involves supporting users through clear, professional communication, resolving basic technical issues, and prioritising a high volume of requests effectively. Analysts also support onboarding and access requests, contribute to identifying trends in recurring issues, and assist with user acceptance testing where required. Flexibility and responsiveness are key to maintaining service continuity. The role requires confidence with Microsoft 365 (Outlook, Word, Excel) and Windows operating systems, with experience in ITSM tools and modern web browsers being beneficial. Behaviourally, the role requires a calm, customer-focused approach, taking ownership of issues through to resolution. Strong collaboration is expected across teams, alongside reliability, accuracy, and accountability. Analysts should be adaptable, organised, and comfortable working in a structured but fast-paced environment. Skills required: Clear and professional communication with users and stakeholders Accurate logging, updating, and management of ITSM tickets Basic troubleshooting of hardware, software, and connectivity issues User account setup, access management, and data accuracy checks Ability to prioritise and manage multiple requests in a high-volume environment Identification of recurring issues and support for trend analysis Support for user onboarding and access requests Collaboration with technical teams and participation in UAT activities Use of Microsoft 365 (Outlook, Word, Excel) Confidence using Windows operating systems Familiarity with ITSM tools (e.g. Freshservice) and web browsers (desirable)
Jun 10, 2026
Full time
1st Line Support Engineer - Ellesmere Port - £25-£27k - 12 month FTC The1st line Support role sits within a professional services environment, providing first-line support for internal and external users of bespoke systems and client-facing portals. Success is measured by resolving issues within SLA targets, maintaining strong customer satisfaction, and increasing first contact resolution. The role also supports continuous improvement by identifying recurring issues and contributing to knowledge base updates and service enhancements. The role requires understanding how to log, track, and escalate incidents using ITSM tools such as Freshservice, alongside a structured and methodical approach to troubleshooting. Analysts manage user accounts and access permissions, support basic IT setup (devices, peripherals, connectivity), and ensure high standards of data quality across systems. They must also understand when escalation is required and how system issues impact wider professional services operations. Work involves supporting users through clear, professional communication, resolving basic technical issues, and prioritising a high volume of requests effectively. Analysts also support onboarding and access requests, contribute to identifying trends in recurring issues, and assist with user acceptance testing where required. Flexibility and responsiveness are key to maintaining service continuity. The role requires confidence with Microsoft 365 (Outlook, Word, Excel) and Windows operating systems, with experience in ITSM tools and modern web browsers being beneficial. Behaviourally, the role requires a calm, customer-focused approach, taking ownership of issues through to resolution. Strong collaboration is expected across teams, alongside reliability, accuracy, and accountability. Analysts should be adaptable, organised, and comfortable working in a structured but fast-paced environment. Skills required: Clear and professional communication with users and stakeholders Accurate logging, updating, and management of ITSM tickets Basic troubleshooting of hardware, software, and connectivity issues User account setup, access management, and data accuracy checks Ability to prioritise and manage multiple requests in a high-volume environment Identification of recurring issues and support for trend analysis Support for user onboarding and access requests Collaboration with technical teams and participation in UAT activities Use of Microsoft 365 (Outlook, Word, Excel) Confidence using Windows operating systems Familiarity with ITSM tools (e.g. Freshservice) and web browsers (desirable)
ICT Service Desk Analyst Esher Contract £16.56 per hour Our client is looking for an experienced ICT Service Desk Analyst You will be a confident, effective communicator, passionate about customer service excellence with a proven track record of experience in an IT technical environment. This is one of many roles we are recruiting for please visit our website colbernlimited co uk 1. To provide operational and technical support to 400 + end users across all Council departments, with responsibility of supporting Windows 11 laptops, docking stations, end-user devices, MFD s and mobile devices (iPad and iPhone). Configuration, installation and support of all hardware and software supplied to the end user. Support for the MS 365 suite. 2. Provide support and cover on the ICT Service Desk to support the technical function of the organisation as a whole. 3. To proactively work with customers to suggest better ways of working and taking time to understand customer needs and requirements. 4. Liaise with the Digital Development and Infrastructure teams and third-party partners when required. Specific duties and responsibilities 1. Monitor the ICT Service desk tickets, incidents and service requests, via the online portal. Ensure the logging of all incidents and requests have the appropriate level of information and are in line with the ICT Service Level Agreements. 2. To proactively communicate with customers as needed, in a highly customer focused manner, face to face, over the telephone, via email and the Service desk online portal. 3. Follow ICT Service Desk set procedures for logging and monitoring all support calls. 4. Taking ownership of tickets and ensuring successful completion within stated SLA, escalating of incidents and requests to third parties and colleagues where necessary. 5. Provide remote support to internal and external customers. If requested provide desktop support and support at remote sites, e.g. Depot. 6. Provide advice, guidance and training to the end users on the operation and use of the authority's corporate desktop and office systems software. 7. Assist with knowledge transfer across the teams. 8. Work a shift rota of early or late to cover the support hours required for the ICT Service Desk. When required cover absent shifts, possibly at short notice. 9. Administer ICT Training Room bookings, checking availability of room and compatibility of software required for training. 10. Assist third party support to gain remote access to the EBC servers and systems. When necessary, supervise third party support on-site engineers, assisting engineers to clear faults. 11. Run various regular routine procedure jobs, as set out in the ICT Service Desk support shift duties, updating records accordingly. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Jun 10, 2026
Contractor
ICT Service Desk Analyst Esher Contract £16.56 per hour Our client is looking for an experienced ICT Service Desk Analyst You will be a confident, effective communicator, passionate about customer service excellence with a proven track record of experience in an IT technical environment. This is one of many roles we are recruiting for please visit our website colbernlimited co uk 1. To provide operational and technical support to 400 + end users across all Council departments, with responsibility of supporting Windows 11 laptops, docking stations, end-user devices, MFD s and mobile devices (iPad and iPhone). Configuration, installation and support of all hardware and software supplied to the end user. Support for the MS 365 suite. 2. Provide support and cover on the ICT Service Desk to support the technical function of the organisation as a whole. 3. To proactively work with customers to suggest better ways of working and taking time to understand customer needs and requirements. 4. Liaise with the Digital Development and Infrastructure teams and third-party partners when required. Specific duties and responsibilities 1. Monitor the ICT Service desk tickets, incidents and service requests, via the online portal. Ensure the logging of all incidents and requests have the appropriate level of information and are in line with the ICT Service Level Agreements. 2. To proactively communicate with customers as needed, in a highly customer focused manner, face to face, over the telephone, via email and the Service desk online portal. 3. Follow ICT Service Desk set procedures for logging and monitoring all support calls. 4. Taking ownership of tickets and ensuring successful completion within stated SLA, escalating of incidents and requests to third parties and colleagues where necessary. 5. Provide remote support to internal and external customers. If requested provide desktop support and support at remote sites, e.g. Depot. 6. Provide advice, guidance and training to the end users on the operation and use of the authority's corporate desktop and office systems software. 7. Assist with knowledge transfer across the teams. 8. Work a shift rota of early or late to cover the support hours required for the ICT Service Desk. When required cover absent shifts, possibly at short notice. 9. Administer ICT Training Room bookings, checking availability of room and compatibility of software required for training. 10. Assist third party support to gain remote access to the EBC servers and systems. When necessary, supervise third party support on-site engineers, assisting engineers to clear faults. 11. Run various regular routine procedure jobs, as set out in the ICT Service Desk support shift duties, updating records accordingly. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Applications Analyst Salary: 32,000 per annum plus 17.5% bonus and other Veolia benefits Location: Hybrid working 2 days in our Head office Cannock, WS11 8JP When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community What you'll be doing: Identfy any impediments affecting the delivery of applications and services. Resolve issues in a timely manner to minimise downtime. Troubleshoot areas of poor performance and identify an effective resolution. Contribute to the planning and testing of the IT service plans. Support the activities of problem, change and release management. Assist with the transition of applications. Support stakeholders and share best practice methods What we're looking for: Experience supporting one or more business critical SAAS applications (Software as a service). Understanding of incident, problem, change and release management processes. Knowledge of the ITIL Service Management framework. Stakeholder management skills. Knowledge of key applications, including Workday is desirable Ongoing training and development opportunities, allowing you to reach your full potential What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 06-02-2026 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Jun 10, 2026
Full time
Applications Analyst Salary: 32,000 per annum plus 17.5% bonus and other Veolia benefits Location: Hybrid working 2 days in our Head office Cannock, WS11 8JP When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community What you'll be doing: Identfy any impediments affecting the delivery of applications and services. Resolve issues in a timely manner to minimise downtime. Troubleshoot areas of poor performance and identify an effective resolution. Contribute to the planning and testing of the IT service plans. Support the activities of problem, change and release management. Assist with the transition of applications. Support stakeholders and share best practice methods What we're looking for: Experience supporting one or more business critical SAAS applications (Software as a service). Understanding of incident, problem, change and release management processes. Knowledge of the ITIL Service Management framework. Stakeholder management skills. Knowledge of key applications, including Workday is desirable Ongoing training and development opportunities, allowing you to reach your full potential What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 06-02-2026 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
As our Business Systems Manager, you will play a key part in running, supporting, and evolving Riverford s ERP and wider business systems landscape. Work with us at Riverford, and join a thriving employee-owned business Be part of a supportive, down-to-earth and solutions driven tech team Beyond the Veg Box - At Riverford, our passion for organic vegetables is unmatched. We re not just about delivering veg boxes; we're dedicated to sustainable farming and community building. As a part of our team, you become a co-owner, sharing in our successes and contributing to a mission that goes beyond profit. We aim to make Riverford a fulfilling place to work, where our co-owners feel valued. Our HQ at Wash Farm in Devon is a beautiful place to work, surrounded by good people, good food, and plenty of fresh air. As a co-owner, you ll benefit from 33 days holiday (pro rata, including bank holidays), an ethical & generous company pension scheme, and an annual profit share, where 10% of all profits are split equally among co-owners. We also offer heavily discounted organic breakfasts and lunches, free organic fruit and veg to take home and free parking. Grow with Riverford - Take the next step in your personal and professional journey with training tailored to help you grow and achieve your goals. As our Business Systems Manager, you ll help shape Riverford s future. As our Business Systems Manager, you will play a key part in running, supporting, and evolving Riverford s ERP and wider business systems landscape. This is a leadership role within our Enterprise Solutions team that combines technical leadership, team development, and hands-on problem solving. You ll work closely with analysts, architects, engineers, data specialists, business stakeholders, and external partners to deliver technology that supports Riverford s operational and strategic goals. As part of a major digital transformation programme, we are implementing a new ERP platform, IFS Cloud, while continuing to operate legacy systems. You will play a central role in ensuring a smooth transition by maintaining stability in existing systems, supporting the implementation, and developing the capability needed to operate and evolve the new platform in the future. Salary: Up to £65k per annum DOE Location - We encourage flexitime and hybrid working, based at Wash Farm, Buckfastleigh, Devon, TQ11 0JU. Hours - 40 hours per week, Monday to Friday, different working patterns can be considered. What You ll Bring Ability to lead and develop a small technical team. Experience working with IFS ERP (IFS Cloud preferred). Proven experience managing ERP and/or other business systems across BAU support, maintenance, and continual improvement. Thorough understanding of at least one end to end business processes e.g. finance, HR, supply chain, manufacturing etc. Effective management of internal stakeholders, third party software vendors, and partners. Balancing leadership, stakeholder management, and hands-on technical work. Any of these are a plus Experience of ERP implementation or major transformation programmes (including transition to BAU). Experience working in a Retail, Manufacturing, or B2C environment. Experience with RELEX or similar enterprise forecasting and planning tools. What We re Looking For Technical Leadership: Brings significant ERP expertise and helps an already capable team continue to grow in confidence and capability. Collaboration: Works effectively across engineering, data, business, and external partners. Pragmatism: Balances ideal system design with practical operational realities. Problem Solving: Comfortable diagnosing and resolving complex system and process issues. Ownership: Takes responsibility for system performance, stability, and evolution. Values Alignment: Aligns with Riverford s values and employee-owned culture. Ability to lead the team but be hands on when required. Application Process: We re reviewing applications on a rolling basis and may close the advert early, so we encourage you to apply soon.
Jun 10, 2026
Full time
As our Business Systems Manager, you will play a key part in running, supporting, and evolving Riverford s ERP and wider business systems landscape. Work with us at Riverford, and join a thriving employee-owned business Be part of a supportive, down-to-earth and solutions driven tech team Beyond the Veg Box - At Riverford, our passion for organic vegetables is unmatched. We re not just about delivering veg boxes; we're dedicated to sustainable farming and community building. As a part of our team, you become a co-owner, sharing in our successes and contributing to a mission that goes beyond profit. We aim to make Riverford a fulfilling place to work, where our co-owners feel valued. Our HQ at Wash Farm in Devon is a beautiful place to work, surrounded by good people, good food, and plenty of fresh air. As a co-owner, you ll benefit from 33 days holiday (pro rata, including bank holidays), an ethical & generous company pension scheme, and an annual profit share, where 10% of all profits are split equally among co-owners. We also offer heavily discounted organic breakfasts and lunches, free organic fruit and veg to take home and free parking. Grow with Riverford - Take the next step in your personal and professional journey with training tailored to help you grow and achieve your goals. As our Business Systems Manager, you ll help shape Riverford s future. As our Business Systems Manager, you will play a key part in running, supporting, and evolving Riverford s ERP and wider business systems landscape. This is a leadership role within our Enterprise Solutions team that combines technical leadership, team development, and hands-on problem solving. You ll work closely with analysts, architects, engineers, data specialists, business stakeholders, and external partners to deliver technology that supports Riverford s operational and strategic goals. As part of a major digital transformation programme, we are implementing a new ERP platform, IFS Cloud, while continuing to operate legacy systems. You will play a central role in ensuring a smooth transition by maintaining stability in existing systems, supporting the implementation, and developing the capability needed to operate and evolve the new platform in the future. Salary: Up to £65k per annum DOE Location - We encourage flexitime and hybrid working, based at Wash Farm, Buckfastleigh, Devon, TQ11 0JU. Hours - 40 hours per week, Monday to Friday, different working patterns can be considered. What You ll Bring Ability to lead and develop a small technical team. Experience working with IFS ERP (IFS Cloud preferred). Proven experience managing ERP and/or other business systems across BAU support, maintenance, and continual improvement. Thorough understanding of at least one end to end business processes e.g. finance, HR, supply chain, manufacturing etc. Effective management of internal stakeholders, third party software vendors, and partners. Balancing leadership, stakeholder management, and hands-on technical work. Any of these are a plus Experience of ERP implementation or major transformation programmes (including transition to BAU). Experience working in a Retail, Manufacturing, or B2C environment. Experience with RELEX or similar enterprise forecasting and planning tools. What We re Looking For Technical Leadership: Brings significant ERP expertise and helps an already capable team continue to grow in confidence and capability. Collaboration: Works effectively across engineering, data, business, and external partners. Pragmatism: Balances ideal system design with practical operational realities. Problem Solving: Comfortable diagnosing and resolving complex system and process issues. Ownership: Takes responsibility for system performance, stability, and evolution. Values Alignment: Aligns with Riverford s values and employee-owned culture. Ability to lead the team but be hands on when required. Application Process: We re reviewing applications on a rolling basis and may close the advert early, so we encourage you to apply soon.
We are looking for two Service Desk Analysts, to join an established IT service desk where you will be first point of contact for technical support, providing resolution of hardware, software and network related issues as well as undertaking user administration and access related tasks. Key Skills and Experience (not all essential) Previous experience working on an IT Service Desk in an ITIL environment at 1st/ 2nd / 3rd line technical support level. The role and responsibilities can be tailored depending on your current level of technical knowledge. Have a good understanding/ proficiency in MS office suite applications, desktop operating systems and server administration Experience of Exchange / Active directory (i.e. Account creations, password resets, creation of groups etc.) Understanding of network concepts e.g. DNS, DHCP, Email, HTTP, SSL and TCP/IP protocols Networking skills e.g. LAN/WAN/VPN support Windows server and desktop and virtualisation technologies SAP or any other ERP experience would be beneficial Motivated individual with a positive 'can do' attitude and a great team player Good analytical, problem solving and communication skills Flexibility to work outside of core hours when required to support the team in resolving major incidents or during peak trading periods Works well under pressure and can multi-task The ideal candidate will also hold a full clean driving licence as travel between group sites may be required. These are permanent job opportunities with a requirement to be on site 5 days a week, therefore the ability to commute to and work in Wakefield is essential, applicants must be a British Citizen or have a valid work visa. This is a great opportunity to join an expanding business who are undergoing significant change and transformation of their technical environment. Excellent benefits including training, development and progression opportunities are available. Please apply today to be considered and we will contact you to discuss the opportunity further if you are shortlisted.
Jun 10, 2026
Full time
We are looking for two Service Desk Analysts, to join an established IT service desk where you will be first point of contact for technical support, providing resolution of hardware, software and network related issues as well as undertaking user administration and access related tasks. Key Skills and Experience (not all essential) Previous experience working on an IT Service Desk in an ITIL environment at 1st/ 2nd / 3rd line technical support level. The role and responsibilities can be tailored depending on your current level of technical knowledge. Have a good understanding/ proficiency in MS office suite applications, desktop operating systems and server administration Experience of Exchange / Active directory (i.e. Account creations, password resets, creation of groups etc.) Understanding of network concepts e.g. DNS, DHCP, Email, HTTP, SSL and TCP/IP protocols Networking skills e.g. LAN/WAN/VPN support Windows server and desktop and virtualisation technologies SAP or any other ERP experience would be beneficial Motivated individual with a positive 'can do' attitude and a great team player Good analytical, problem solving and communication skills Flexibility to work outside of core hours when required to support the team in resolving major incidents or during peak trading periods Works well under pressure and can multi-task The ideal candidate will also hold a full clean driving licence as travel between group sites may be required. These are permanent job opportunities with a requirement to be on site 5 days a week, therefore the ability to commute to and work in Wakefield is essential, applicants must be a British Citizen or have a valid work visa. This is a great opportunity to join an expanding business who are undergoing significant change and transformation of their technical environment. Excellent benefits including training, development and progression opportunities are available. Please apply today to be considered and we will contact you to discuss the opportunity further if you are shortlisted.
Senior Cyber Security & Network Analyst - Hybrid Our client is urgently looking for an experienced Senior Cyber Security & Network Analyst to join their team based near Epsom on a permanent basis. Please note, the role is hybrid, with 2-3 days on-site each week. You will have a strong Network Engineering background ( a minimum of 5-7 years) with added Cyber experience and will have led and performed new installations/kit builds. You will be rewarded with an excellent salary, as well as a brilliant benefits package including bonus, annual leave, leading pension contribution (up to 21%), car schemes, on-site canteen, restaurant and gym (heavily subsidised), medical insurance, life assurance, income protection, hybrid working and a genuinely fantastic working culture! Senior Cyber Security & Network Analyst - Key Skills: Palo Alto Firewalls and all associated NG services Endpoint detection and remediation Proven track record in Cyber security and understanding of cyber security analysis, tools and software Experience of implementing, supporting and developing L2/3 network infrastructure Qualys Vulnerability Management Aruba Wifi L2/3 switching - Cisco Nexus Network Load balancing Penetration Testing (3rd Party) Incident management Data Security Senior Cyber Security & Network Analyst - Hybrid Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Jun 10, 2026
Full time
Senior Cyber Security & Network Analyst - Hybrid Our client is urgently looking for an experienced Senior Cyber Security & Network Analyst to join their team based near Epsom on a permanent basis. Please note, the role is hybrid, with 2-3 days on-site each week. You will have a strong Network Engineering background ( a minimum of 5-7 years) with added Cyber experience and will have led and performed new installations/kit builds. You will be rewarded with an excellent salary, as well as a brilliant benefits package including bonus, annual leave, leading pension contribution (up to 21%), car schemes, on-site canteen, restaurant and gym (heavily subsidised), medical insurance, life assurance, income protection, hybrid working and a genuinely fantastic working culture! Senior Cyber Security & Network Analyst - Key Skills: Palo Alto Firewalls and all associated NG services Endpoint detection and remediation Proven track record in Cyber security and understanding of cyber security analysis, tools and software Experience of implementing, supporting and developing L2/3 network infrastructure Qualys Vulnerability Management Aruba Wifi L2/3 switching - Cisco Nexus Network Load balancing Penetration Testing (3rd Party) Incident management Data Security Senior Cyber Security & Network Analyst - Hybrid Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
We are looking to recruit an IT or Engineering intern / placement year student for 12 months. This will be an interesting role with a clear business focus implementing, configuring and supporting the continual improvement of the software and processes used throughout the Product Design process for a global manufacturing organisation. We are looking for someone who has gained a clear insight into the importance of effective business analysis and properly documented processes. Your role will be investigating and documenting the AS IS process and looking to identify opportunities to improve processes and achieve greater value from the tools available. Experience with Google Cloud Platform and Google Applications would be an advantage but not essential. A decent command of a Scripting language such as JavaScript, Google Apps, HTML or Java would also be useful. You will work with IT and Business Stakeholders to gain a clear insight of what is done and how. Working with knowledge of the objectives from stakeholders and the insight of those on the ground you will be pivotal in documenting and creating clearly documented processes that are clearly understood. This is a role that will add real value and be genuinely interesting and challenging. This is an office based role in a location not easily accessed by public transport, therefore you must have your own transport and be able to get to Bruntingthorpe on a daily basis. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Jun 10, 2026
Full time
We are looking to recruit an IT or Engineering intern / placement year student for 12 months. This will be an interesting role with a clear business focus implementing, configuring and supporting the continual improvement of the software and processes used throughout the Product Design process for a global manufacturing organisation. We are looking for someone who has gained a clear insight into the importance of effective business analysis and properly documented processes. Your role will be investigating and documenting the AS IS process and looking to identify opportunities to improve processes and achieve greater value from the tools available. Experience with Google Cloud Platform and Google Applications would be an advantage but not essential. A decent command of a Scripting language such as JavaScript, Google Apps, HTML or Java would also be useful. You will work with IT and Business Stakeholders to gain a clear insight of what is done and how. Working with knowledge of the objectives from stakeholders and the insight of those on the ground you will be pivotal in documenting and creating clearly documented processes that are clearly understood. This is a role that will add real value and be genuinely interesting and challenging. This is an office based role in a location not easily accessed by public transport, therefore you must have your own transport and be able to get to Bruntingthorpe on a daily basis. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system administrator for the Councils corporate IT Service Management tool and assisting with the maintenance of access control of circa 3500 user accounts across the Council's 150+ sites which include libraries, schools, community centres, social services establishments as well as the Council's main central offices. You will be responsible to: Create and perform triage actions to all support calls and tickets from the user community into the IT Service Management tool. Ensuring accurate and necessary information is obtained and appropriate categorisation for incidents and requests is applied and promptly allocates ticket. investigate first stage diagnostic on all tickets, acting on own initiative, within stated guidelines and in conjunction with other members of the team. Apply skills to resolve all assigned incidents before referring to application and/or technical support. Administration of categorised Service Requests (e.g. New Starter, Leaver and transfers) relating to access to Luton's Windows Active Directory structure, primary email systems, ensuring that a full audit trail of changes are maintained within Active Directory and the IT Service Management tools. Follows up reported complex incidents to ensure timely resolution or escalation, and promptly communicate on progress to end-user, requests are fulfilled, and the customer communication is complete. Ensure that incidents and requests are handled in accordance to agreed SLAs. Develop and maintain a comprehensive knowledge base, including technical articles and self-help guides for end-users. Skills and Experience: Demonstrable experience of providing IT Customer support Demonstrable experience working in a busy IT service desk environment; using an ITSM tool to create, update and manage tickets with precision and attention to detail Some experience technical knowledge of enterprise level computing, mobile devices, supported Microsoft operating systems, business software and office productivity tools Able to manage Windows Active Directory and Microsoft exchange (both On-premises and Azure/Exchange, Office 365 solutions) Able to administer Windows AD file system security settings Able to maintain accurate hardcopy and computerised records Able to use Microsoft Office or equivalent applications competently Demonstrable understanding and operational knowledge of ITSM frameworks e.g. ITIL v3 or 4 Demonstrable experiences of ITSM tooling administration Working hours will be on a rota basis between 7am and 7pm Monday to Friday About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Jun 10, 2026
Seasonal
Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system administrator for the Councils corporate IT Service Management tool and assisting with the maintenance of access control of circa 3500 user accounts across the Council's 150+ sites which include libraries, schools, community centres, social services establishments as well as the Council's main central offices. You will be responsible to: Create and perform triage actions to all support calls and tickets from the user community into the IT Service Management tool. Ensuring accurate and necessary information is obtained and appropriate categorisation for incidents and requests is applied and promptly allocates ticket. investigate first stage diagnostic on all tickets, acting on own initiative, within stated guidelines and in conjunction with other members of the team. Apply skills to resolve all assigned incidents before referring to application and/or technical support. Administration of categorised Service Requests (e.g. New Starter, Leaver and transfers) relating to access to Luton's Windows Active Directory structure, primary email systems, ensuring that a full audit trail of changes are maintained within Active Directory and the IT Service Management tools. Follows up reported complex incidents to ensure timely resolution or escalation, and promptly communicate on progress to end-user, requests are fulfilled, and the customer communication is complete. Ensure that incidents and requests are handled in accordance to agreed SLAs. Develop and maintain a comprehensive knowledge base, including technical articles and self-help guides for end-users. Skills and Experience: Demonstrable experience of providing IT Customer support Demonstrable experience working in a busy IT service desk environment; using an ITSM tool to create, update and manage tickets with precision and attention to detail Some experience technical knowledge of enterprise level computing, mobile devices, supported Microsoft operating systems, business software and office productivity tools Able to manage Windows Active Directory and Microsoft exchange (both On-premises and Azure/Exchange, Office 365 solutions) Able to administer Windows AD file system security settings Able to maintain accurate hardcopy and computerised records Able to use Microsoft Office or equivalent applications competently Demonstrable understanding and operational knowledge of ITSM frameworks e.g. ITIL v3 or 4 Demonstrable experiences of ITSM tooling administration Working hours will be on a rota basis between 7am and 7pm Monday to Friday About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Business Analyst 6-month contract Outside of IR35 Remote My Customer is looking for an experienced and detail-oriented Business Analyst to join their team on a large-scale digitisation project. The project consists of a digital platform consisting of a number of applications that all tie in together for various functionalities. This platform needs to be built from scratch. The Business Analyst should have strong experience working on application heavy projects as well as capturing user stories and strong experience creating test scripts, test cases and UAT documentation. Essential Skills & Experience from the Business Analyst: Demonstrated experience working as a Business Analyst on digital systems or transformation projects Experience capturing user stories. Strong capability in documenting business processes, procedures, and workflows Proven experience producing test scripts, test cases, and UAT materials Experience working on application heavy projects for e.g. booking systems, restaurant systems, reservation systems, payment systems Ability to create detailed application specifications and requirements documentation Experience developing digital architecture, process, or application diagrams Proficiency with process modelling and diagramming tools such as Visio, Lucidchart, or draw.io Solid understanding of the software development lifecycle (SDLC) Experience using requirements management tools such as JIRA, Confluence, or Azure DevOps would be beneficial Knowledge of UML, BPMN, or other modelling standards would be beneficial Familiarity with API documentation and systems integration specifications would be beneficial Key Responsibilities of the Business Analyst: End-to-end business process documentation Functional and technical requirements specifications Create process flows, application diagrams, and integration documentation Complete testing documentation including test scripts and UAT plans System integration and architecture diagrams Requirements traceability matrices Stakeholder presentations and supporting project documentation Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Jun 10, 2026
Contractor
Business Analyst 6-month contract Outside of IR35 Remote My Customer is looking for an experienced and detail-oriented Business Analyst to join their team on a large-scale digitisation project. The project consists of a digital platform consisting of a number of applications that all tie in together for various functionalities. This platform needs to be built from scratch. The Business Analyst should have strong experience working on application heavy projects as well as capturing user stories and strong experience creating test scripts, test cases and UAT documentation. Essential Skills & Experience from the Business Analyst: Demonstrated experience working as a Business Analyst on digital systems or transformation projects Experience capturing user stories. Strong capability in documenting business processes, procedures, and workflows Proven experience producing test scripts, test cases, and UAT materials Experience working on application heavy projects for e.g. booking systems, restaurant systems, reservation systems, payment systems Ability to create detailed application specifications and requirements documentation Experience developing digital architecture, process, or application diagrams Proficiency with process modelling and diagramming tools such as Visio, Lucidchart, or draw.io Solid understanding of the software development lifecycle (SDLC) Experience using requirements management tools such as JIRA, Confluence, or Azure DevOps would be beneficial Knowledge of UML, BPMN, or other modelling standards would be beneficial Familiarity with API documentation and systems integration specifications would be beneficial Key Responsibilities of the Business Analyst: End-to-end business process documentation Functional and technical requirements specifications Create process flows, application diagrams, and integration documentation Complete testing documentation including test scripts and UAT plans System integration and architecture diagrams Requirements traceability matrices Stakeholder presentations and supporting project documentation Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
We are expanding our highly customised High Intensity Sales application, built using Lightning Web Components and APEX, to enhance productivity for our Field and Telesales teams. As a Junior Salesforce Developer, you'll be a vital part of a growing team dedicated to delivering powerful Salesforce. What You'll Be Doing: Act as a first point of contact for user issues related to our custom Salesforce application. Triage and troubleshoot problems, collaborating with the development team to resolve them efficiently. Support the continuous development and improvement of the application to meet evolving business needs. Collaborate with other developers to build scalable, high-quality solutions. What You'll Bring: Salesforce development experience, including JavaScript, Lightning Web Components, Aura Components, or APEX. A solid understanding of Salesforce data models. A proactive approach to learning and a desire to pursue Salesforce certifications. Excellent teamwork and communication skills. A solution-focused mindset and passion for delivering high-quality results. Ability to thrive in a fast-paced, agile environment. What We Offer: A supportive environment that encourages professional growth and continuous learning. Opportunities to progress into roles such as Solution Builder, Business Analyst, or other paths within Software Delivery. An inclusive, collaborative culture within one of the UK's leading business services providers. A competitive salary and benefits package. Ready to build your future in Salesforce development? 49923MSR2 INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jun 10, 2026
Full time
We are expanding our highly customised High Intensity Sales application, built using Lightning Web Components and APEX, to enhance productivity for our Field and Telesales teams. As a Junior Salesforce Developer, you'll be a vital part of a growing team dedicated to delivering powerful Salesforce. What You'll Be Doing: Act as a first point of contact for user issues related to our custom Salesforce application. Triage and troubleshoot problems, collaborating with the development team to resolve them efficiently. Support the continuous development and improvement of the application to meet evolving business needs. Collaborate with other developers to build scalable, high-quality solutions. What You'll Bring: Salesforce development experience, including JavaScript, Lightning Web Components, Aura Components, or APEX. A solid understanding of Salesforce data models. A proactive approach to learning and a desire to pursue Salesforce certifications. Excellent teamwork and communication skills. A solution-focused mindset and passion for delivering high-quality results. Ability to thrive in a fast-paced, agile environment. What We Offer: A supportive environment that encourages professional growth and continuous learning. Opportunities to progress into roles such as Solution Builder, Business Analyst, or other paths within Software Delivery. An inclusive, collaborative culture within one of the UK's leading business services providers. A competitive salary and benefits package. Ready to build your future in Salesforce development? 49923MSR2 INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.
Business Analyst / Product Manager -Equities An exciting and varied role within an established and growing organisation predominantly working as a Business Analyst / Product Manager with some Project Management. Candidates MUST have excellent knowledge of predominantly Equities E-Trading / Exchange Connectivity with any Fixed Income,Futures & Options / FX beneficial, ideally, you'll also have a strong Technical Understanding. IF YOU DON'T HAVE THE REQUIRED FINANCIAL KNOWLEDGE PLEASE DO NOT APPLY FOR THIS ROLE. An ideal candidate may come from a number of areas including: Ex-Trader / Broker with some knowledge of IT. Account Managers or Functional Support role at an ISV / Trading Software vendor. Trader Support / Settlements background. IT Support with an interest in the markets / excellent business knowledge. The role will cover a number of the company's different business divisions with the successful candidate will having the opportunity to work on a breadth of different projects. The primary responsibility will be full project lifecycle from the initial Business Analysis to scoping project requirements and managing the project delivery, adapting to any changes in scope in the process and solving problems. About The Role: Functional requirement gathering with internal and external stakeholders and working closely with development teams to translate requirements into deliverable solutions. Constantly reviewing Trading Systems and client needs to see where functionality can be improved Project management - drive the delivery of product initiatives. Defining project timelines and identifying dependencies and risks to delivery. Translate business requirements into clear technical requirements Client Onboarding - develop and provide comprehensive training materials (in English) for internal teams and clients, ensuring a clear understanding of product features and functionalities. Proactively managing multiple projects of varying scope and size in parallel Solving problems with innovative solutions with the confidence to challenge stakeholders to determine the most appropriate solution. Risk assessment - Appropriately assess risks and identify any required actions required to mitigate risks. Using tools such as MS Project to manage forecast Essential Skills: In depth knowledge of financial markets, ideally Equities with Fixed Income, Futures &FX advantageous Demonstratable experience as a Business Analyst / Product Manager delivering trading solutions within a Fixed Income / Equities trading environment Experience working with engineering teams in line with Agile/scrum Software Development Life Cycle (SDLC) methodology, translating business requirements into stories and epics. Some knowledge of IT including Windows / Linux and general networking Good understanding of networking (TCP and UDP) and multicast data delivery Good understanding of distributed server architectures running on Linux Knowledge Of Any Desirable: Understanding of ultra-low latency distributed computing environments. Familiarity with FIX trading protocol and market data systems. Understanding of traditional and on-premises physical infrastructure and distributed server architectures running on Linux. Previous experience with Fixed Income, Equities, Futures & Options Trading, Risk and Settlement Systems. Familiarity with cloud technology - AWS and or Azure Reasonable knowledge of Databases - SQL Server / Oracle - including performance issues Knowledge of any of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport. Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Euronext, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa). Good understanding of full trade lifecycle Fluent Spanish Speaker or any other languages spoken to business level would be highly beneficial but not essential Other Skills: High attention to detail with a technical focus Excellent verbal and client facing skills Collaborative Analytical and problem-solving attitude Strong organisational and time management skills Microsoft Office Atlassian (Jira, Confluence) The successful candidate will have a strong and positive work ethic with the ability to forge lasting relationships (both internal and external) at all levels. Benefits Standard benefits include but not limited to: 25 days of annual leave Private Medical insurance Flexible working Pension Discretionary bonus Employee equity participation schemes Regular external training There is a broad salary range as candidates at all levels will be considered.
Jun 10, 2026
Full time
Business Analyst / Product Manager -Equities An exciting and varied role within an established and growing organisation predominantly working as a Business Analyst / Product Manager with some Project Management. Candidates MUST have excellent knowledge of predominantly Equities E-Trading / Exchange Connectivity with any Fixed Income,Futures & Options / FX beneficial, ideally, you'll also have a strong Technical Understanding. IF YOU DON'T HAVE THE REQUIRED FINANCIAL KNOWLEDGE PLEASE DO NOT APPLY FOR THIS ROLE. An ideal candidate may come from a number of areas including: Ex-Trader / Broker with some knowledge of IT. Account Managers or Functional Support role at an ISV / Trading Software vendor. Trader Support / Settlements background. IT Support with an interest in the markets / excellent business knowledge. The role will cover a number of the company's different business divisions with the successful candidate will having the opportunity to work on a breadth of different projects. The primary responsibility will be full project lifecycle from the initial Business Analysis to scoping project requirements and managing the project delivery, adapting to any changes in scope in the process and solving problems. About The Role: Functional requirement gathering with internal and external stakeholders and working closely with development teams to translate requirements into deliverable solutions. Constantly reviewing Trading Systems and client needs to see where functionality can be improved Project management - drive the delivery of product initiatives. Defining project timelines and identifying dependencies and risks to delivery. Translate business requirements into clear technical requirements Client Onboarding - develop and provide comprehensive training materials (in English) for internal teams and clients, ensuring a clear understanding of product features and functionalities. Proactively managing multiple projects of varying scope and size in parallel Solving problems with innovative solutions with the confidence to challenge stakeholders to determine the most appropriate solution. Risk assessment - Appropriately assess risks and identify any required actions required to mitigate risks. Using tools such as MS Project to manage forecast Essential Skills: In depth knowledge of financial markets, ideally Equities with Fixed Income, Futures &FX advantageous Demonstratable experience as a Business Analyst / Product Manager delivering trading solutions within a Fixed Income / Equities trading environment Experience working with engineering teams in line with Agile/scrum Software Development Life Cycle (SDLC) methodology, translating business requirements into stories and epics. Some knowledge of IT including Windows / Linux and general networking Good understanding of networking (TCP and UDP) and multicast data delivery Good understanding of distributed server architectures running on Linux Knowledge Of Any Desirable: Understanding of ultra-low latency distributed computing environments. Familiarity with FIX trading protocol and market data systems. Understanding of traditional and on-premises physical infrastructure and distributed server architectures running on Linux. Previous experience with Fixed Income, Equities, Futures & Options Trading, Risk and Settlement Systems. Familiarity with cloud technology - AWS and or Azure Reasonable knowledge of Databases - SQL Server / Oracle - including performance issues Knowledge of any of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport. Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Euronext, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa). Good understanding of full trade lifecycle Fluent Spanish Speaker or any other languages spoken to business level would be highly beneficial but not essential Other Skills: High attention to detail with a technical focus Excellent verbal and client facing skills Collaborative Analytical and problem-solving attitude Strong organisational and time management skills Microsoft Office Atlassian (Jira, Confluence) The successful candidate will have a strong and positive work ethic with the ability to forge lasting relationships (both internal and external) at all levels. Benefits Standard benefits include but not limited to: 25 days of annual leave Private Medical insurance Flexible working Pension Discretionary bonus Employee equity participation schemes Regular external training There is a broad salary range as candidates at all levels will be considered.
This temporary opportunity as a Senior Finance Analyst offers an excellent chance to work in fast paced sector. Based in north Oxfordshire, the role involves supporting financial operations and delivering insightful analysis to aid decision-making. Client Details The employer is a well-established organisation in complex industry. It is known for its streamlined processes and commitment to operational excellence, offering a professional environment to its employees. Description Perform detailed financial analysis and provide actionable insights to stakeholders. Prepare and review financial reports to ensure accuracy and compliance with standards. Support budgeting and forecasting activities. Analyse variances and trends to identify areas of improvement. Collaborate with cross-functional teams to optimise financial performance. Assist in streamlining financial processes and improving reporting systems. Ensure compliance with company policies and industry regulations. Provide support during audits and other financial reviews. Profile A successful Senior Finance Analyst should have: A strong background in accounting or finance. Proficiency in financial analysis, budgeting, and forecasting. Experience with financial reporting and compliance standards. Excellent attention to detail and problem-solving skills. Advanced knowledge of financial software and tools. A professional qualification in accounting or finance is needed. Job Offer The successful Senior Finance Analyst will get in return: Competitive daily rate between 350 and 400 via Umbrella. Opportunity to work in a reputable organisation. Temporary position offering flexibility and valuable experience. Professional working environment. If you are a skilled Senior Finance Analyst looking for a challenging role in Oxfordshire, we encourage you to apply. This role offers a fantastic opportunity to make a meaningful impact straight away.
Jun 09, 2026
Seasonal
This temporary opportunity as a Senior Finance Analyst offers an excellent chance to work in fast paced sector. Based in north Oxfordshire, the role involves supporting financial operations and delivering insightful analysis to aid decision-making. Client Details The employer is a well-established organisation in complex industry. It is known for its streamlined processes and commitment to operational excellence, offering a professional environment to its employees. Description Perform detailed financial analysis and provide actionable insights to stakeholders. Prepare and review financial reports to ensure accuracy and compliance with standards. Support budgeting and forecasting activities. Analyse variances and trends to identify areas of improvement. Collaborate with cross-functional teams to optimise financial performance. Assist in streamlining financial processes and improving reporting systems. Ensure compliance with company policies and industry regulations. Provide support during audits and other financial reviews. Profile A successful Senior Finance Analyst should have: A strong background in accounting or finance. Proficiency in financial analysis, budgeting, and forecasting. Experience with financial reporting and compliance standards. Excellent attention to detail and problem-solving skills. Advanced knowledge of financial software and tools. A professional qualification in accounting or finance is needed. Job Offer The successful Senior Finance Analyst will get in return: Competitive daily rate between 350 and 400 via Umbrella. Opportunity to work in a reputable organisation. Temporary position offering flexibility and valuable experience. Professional working environment. If you are a skilled Senior Finance Analyst looking for a challenging role in Oxfordshire, we encourage you to apply. This role offers a fantastic opportunity to make a meaningful impact straight away.
1st Line Service Desk Analyst required by market leading, award winning, professional services organisation based in Central London. This is an excellent opportunity for someone with a passion for technology and customer service to develop their skills within a supportive environment, acting as the first point of contact for IT support across the business. The Role Working as part of a collaborative IT team and reporting to the Service Desk Manager, you will provide front-line support to users, ensuring issues are logged, diagnosed, and resolved efficiently. Key responsibilities include: Acting as the first point of contact for all IT support queries Logging, categorising, troubleshooting, and resolving technical issues Escalating more complex problems to 2nd line support where required Supporting a range of applications, including Microsoft 365 and other business systems Assisting with hardware and software installations, configurations, and upgrades Contributing to IT projects, including system upgrades and new implementations Delivering a high level of customer service with a positive and proactive approach This is a user-facing and telephone support role , requiring strong communication skills and a professional, approachable manner. About You Previous experience in an IT support or helpdesk environment is desirable Good working knowledge of Windows 10/11 and Microsoft 365 (Word, Outlook, Excel, PowerPoint) Basic understanding of networking and desktop hardware Awareness of cyber security best practices Strong problem-solving skills and attention to detail Excellent communication skills, with the ability to explain technical issues to non-technical users A positive, team-oriented attitude with the ability to work independently Benefits Annual bonus Private medical insurance (BUPA) Competitive pension scheme 25 days annual leave Additional travel-related benefit (e.g. train/parking support)
Jun 09, 2026
Full time
1st Line Service Desk Analyst required by market leading, award winning, professional services organisation based in Central London. This is an excellent opportunity for someone with a passion for technology and customer service to develop their skills within a supportive environment, acting as the first point of contact for IT support across the business. The Role Working as part of a collaborative IT team and reporting to the Service Desk Manager, you will provide front-line support to users, ensuring issues are logged, diagnosed, and resolved efficiently. Key responsibilities include: Acting as the first point of contact for all IT support queries Logging, categorising, troubleshooting, and resolving technical issues Escalating more complex problems to 2nd line support where required Supporting a range of applications, including Microsoft 365 and other business systems Assisting with hardware and software installations, configurations, and upgrades Contributing to IT projects, including system upgrades and new implementations Delivering a high level of customer service with a positive and proactive approach This is a user-facing and telephone support role , requiring strong communication skills and a professional, approachable manner. About You Previous experience in an IT support or helpdesk environment is desirable Good working knowledge of Windows 10/11 and Microsoft 365 (Word, Outlook, Excel, PowerPoint) Basic understanding of networking and desktop hardware Awareness of cyber security best practices Strong problem-solving skills and attention to detail Excellent communication skills, with the ability to explain technical issues to non-technical users A positive, team-oriented attitude with the ability to work independently Benefits Annual bonus Private medical insurance (BUPA) Competitive pension scheme 25 days annual leave Additional travel-related benefit (e.g. train/parking support)
At Complii, we are on the lookout for a QA Analyst to take ownership of the end-to-end testing process across our complex and evolving technology landscape. This role focuses on embedding quality across the full delivery lifecycle, ensuring changes are tested thoroughly, released safely, and implemented without unintended impact across our core platforms and integrations. If you enjoy identifying risks before they become problems, working across multiple systems and integrations, and bringing structure and confidence to software delivery, this is a role where your impact will be felt quickly and meaningfully. You will play a critical role in ensuring the stability, reliability, and quality of our systems and releases. From day one, the priority is owning the testing process, improving QA standards, and ensuring all platform and integration changes are validated effectively before reaching live environments. What you receive for joining us We believe in rewarding expertise and accountability, which is why we offer an excellent salary. This includes 25 days holiday plus bank holidays, an additional day off for your birthday, a collaborative and supportive working environment, and the opportunity to work closely with senior leaders who value quality, structure, and continuous improvement. Here is a look at some of the things you will be doing Leading and improving the end-to-end QA strategy and testing lifecycle across multiple platforms, integrations, and environments Performing manual, exploratory, integration, and end-to-end testing across complex workflows, APIs, webhooks, and business-critical systems Acting as the quality gate for releases, validating acceptance criteria, coordinating testing activities, and ensuring system integrity before go-live Owning the defect management process, including logging, triage, root cause analysis, and driving continuous improvement across QA standards and documentation Can you show experience in some of these areas Proven experience in software testing or QA roles within complex, integration-heavy environments with multiple interconnected systems Strong experience with end-to-end testing, integration testing, API validation tools such as Postman, and structured release processes Solid understanding of software delivery lifecycles, test planning, defect management, and quality assurance governance A detail-oriented, proactive, and delivery-focused approach, with the ability to work across both hands-on testing and strategic QA ownership If you feel you have the skills and drive to make an impact, even if you don t meet every requirement above, we d still love to hear from you. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, and electrical divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers the opportunity to work across a growing and evolving technology estate, helping shape quality standards, strengthen system reliability, and support the continued growth of the business.
Jun 09, 2026
Full time
At Complii, we are on the lookout for a QA Analyst to take ownership of the end-to-end testing process across our complex and evolving technology landscape. This role focuses on embedding quality across the full delivery lifecycle, ensuring changes are tested thoroughly, released safely, and implemented without unintended impact across our core platforms and integrations. If you enjoy identifying risks before they become problems, working across multiple systems and integrations, and bringing structure and confidence to software delivery, this is a role where your impact will be felt quickly and meaningfully. You will play a critical role in ensuring the stability, reliability, and quality of our systems and releases. From day one, the priority is owning the testing process, improving QA standards, and ensuring all platform and integration changes are validated effectively before reaching live environments. What you receive for joining us We believe in rewarding expertise and accountability, which is why we offer an excellent salary. This includes 25 days holiday plus bank holidays, an additional day off for your birthday, a collaborative and supportive working environment, and the opportunity to work closely with senior leaders who value quality, structure, and continuous improvement. Here is a look at some of the things you will be doing Leading and improving the end-to-end QA strategy and testing lifecycle across multiple platforms, integrations, and environments Performing manual, exploratory, integration, and end-to-end testing across complex workflows, APIs, webhooks, and business-critical systems Acting as the quality gate for releases, validating acceptance criteria, coordinating testing activities, and ensuring system integrity before go-live Owning the defect management process, including logging, triage, root cause analysis, and driving continuous improvement across QA standards and documentation Can you show experience in some of these areas Proven experience in software testing or QA roles within complex, integration-heavy environments with multiple interconnected systems Strong experience with end-to-end testing, integration testing, API validation tools such as Postman, and structured release processes Solid understanding of software delivery lifecycles, test planning, defect management, and quality assurance governance A detail-oriented, proactive, and delivery-focused approach, with the ability to work across both hands-on testing and strategic QA ownership If you feel you have the skills and drive to make an impact, even if you don t meet every requirement above, we d still love to hear from you. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, and electrical divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers the opportunity to work across a growing and evolving technology estate, helping shape quality standards, strengthen system reliability, and support the continued growth of the business.
Project Manager - SaaS Package: Basic £ + benefits Industry: FinTech SaaS - Mid-Market & Enterprise Why: Huge growth potential in EMEA and a scaling business Do you have experience project managing SaaS projects? Are you comfortable leading projects with budgets from £20k - £1m? Do you want to join a scaling business that's just received significant investment? Our client are a leading Global FinTech SaaS vendor with a reputation for industry leading solutions. You will be joining as they continue to scale their EMEA operation following significant recent investment. You will be joining a business of over 1000 people globally, where employees have excellent longevity and a professional and mature working culture. Their FinTech solutions are mainly aimed at companies within financial services such as banks, asset finance providers, automotive lenders and is sold at a Mid-Market to Enterprise level. Their customers rely on them to help protect and scale their financial organisations by streamlining process through technology. In this role you will work with distributed teams to ensure that customer satisfaction is high and that client releases are delivered on time and within budget. You will work on multiple projects at the same time, mostly with existing customers who are looking for solutions updates and bespoke development. You will need to be able to manage multiple internal and external stakeholders across multiple projects. Experience with FinTech or Finance Software project management would be highly beneficial. Responsibilities Definition and management of project initiation tasks such as project mandate, resource planning, kick off meetings, delivery planning, communication plans etc Working with the Service Delivery Manager to ensure support agreements are met and service standards are at the expected level Continually expanding understanding of the finance industry and Solifi products to better understand customer goals and business drivers Controlling and monitoring timelines, resource allocation, dependencies, budgets, costs, and quality of deliverables Line management where appropriate of Business Analysts, setting objectives and reviewing performance Compliance with project delivery governance e.g. change management, risk & issue management, financial reporting and status reporting Leading key stakeholder interactions, for example steering group meetings Working daily with delivery teams to ensure planned activities are understood and progressing on track Liaising with third parties where appropriate to ensure external tasks are tracked and delivered on time, on budget and to the required level of quality Managing escalations, risks and issues About You Demonstrable track record working as a Project Manager within software delivery with responsibility for budgets up to 2mm 3+ Years Experience of working within a recognized project management methodology Comfortable delivering project to external clients, and managing both internal and external stakeholders Previous experience of delivering projects with delivery teams from multiple geographies and time zones would be advantageous Willingness to work away from home & travel to client sites when required Proficient with Microsoft PowerPoint & Excel Previous experience working with financial services or asset finance firms would be advantageous Previous experience working with high AOV FinTech solutions desirable
Jun 09, 2026
Full time
Project Manager - SaaS Package: Basic £ + benefits Industry: FinTech SaaS - Mid-Market & Enterprise Why: Huge growth potential in EMEA and a scaling business Do you have experience project managing SaaS projects? Are you comfortable leading projects with budgets from £20k - £1m? Do you want to join a scaling business that's just received significant investment? Our client are a leading Global FinTech SaaS vendor with a reputation for industry leading solutions. You will be joining as they continue to scale their EMEA operation following significant recent investment. You will be joining a business of over 1000 people globally, where employees have excellent longevity and a professional and mature working culture. Their FinTech solutions are mainly aimed at companies within financial services such as banks, asset finance providers, automotive lenders and is sold at a Mid-Market to Enterprise level. Their customers rely on them to help protect and scale their financial organisations by streamlining process through technology. In this role you will work with distributed teams to ensure that customer satisfaction is high and that client releases are delivered on time and within budget. You will work on multiple projects at the same time, mostly with existing customers who are looking for solutions updates and bespoke development. You will need to be able to manage multiple internal and external stakeholders across multiple projects. Experience with FinTech or Finance Software project management would be highly beneficial. Responsibilities Definition and management of project initiation tasks such as project mandate, resource planning, kick off meetings, delivery planning, communication plans etc Working with the Service Delivery Manager to ensure support agreements are met and service standards are at the expected level Continually expanding understanding of the finance industry and Solifi products to better understand customer goals and business drivers Controlling and monitoring timelines, resource allocation, dependencies, budgets, costs, and quality of deliverables Line management where appropriate of Business Analysts, setting objectives and reviewing performance Compliance with project delivery governance e.g. change management, risk & issue management, financial reporting and status reporting Leading key stakeholder interactions, for example steering group meetings Working daily with delivery teams to ensure planned activities are understood and progressing on track Liaising with third parties where appropriate to ensure external tasks are tracked and delivered on time, on budget and to the required level of quality Managing escalations, risks and issues About You Demonstrable track record working as a Project Manager within software delivery with responsibility for budgets up to 2mm 3+ Years Experience of working within a recognized project management methodology Comfortable delivering project to external clients, and managing both internal and external stakeholders Previous experience of delivering projects with delivery teams from multiple geographies and time zones would be advantageous Willingness to work away from home & travel to client sites when required Proficient with Microsoft PowerPoint & Excel Previous experience working with financial services or asset finance firms would be advantageous Previous experience working with high AOV FinTech solutions desirable
Software Support Analyst Milton Keynes Up to £40,000 per annum plus bonus VIQU are currently working with an established software organisation who are undergoing a significant amount of international growth, and so are looking to strengthen their software support teams. Due to this, they are hiring a second line software support analyst to act as a technical escalation point, assisting customers with 2nd line technical issues on their cloud SaaS platform. Job duties of the Software Support Analyst Provide second line software support to key customers. Utilise SQL to support customers, rectify data issues and identify root causes. Help to support patching, testing, software updates and cloning. Troubleshoot issues with SQL Server and Azure. Communicate with key customers within a timely manner. Conduct root cause analysis, and document support investigations. Experience required for the Software Support Analyst Previous experience within software or application support focused roles. Hands on experience with SQL, ability to write queries and ideally stored procedures (nice to have). The ability to communicate effectively to both technical and non-technical audiences. Continuous improvement mindset, with a focus on learning and development. Software Support Analyst Milton Keynes Up to £40,000 per annum plus bonus Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the (url removed) Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
Jun 09, 2026
Full time
Software Support Analyst Milton Keynes Up to £40,000 per annum plus bonus VIQU are currently working with an established software organisation who are undergoing a significant amount of international growth, and so are looking to strengthen their software support teams. Due to this, they are hiring a second line software support analyst to act as a technical escalation point, assisting customers with 2nd line technical issues on their cloud SaaS platform. Job duties of the Software Support Analyst Provide second line software support to key customers. Utilise SQL to support customers, rectify data issues and identify root causes. Help to support patching, testing, software updates and cloning. Troubleshoot issues with SQL Server and Azure. Communicate with key customers within a timely manner. Conduct root cause analysis, and document support investigations. Experience required for the Software Support Analyst Previous experience within software or application support focused roles. Hands on experience with SQL, ability to write queries and ideally stored procedures (nice to have). The ability to communicate effectively to both technical and non-technical audiences. Continuous improvement mindset, with a focus on learning and development. Software Support Analyst Milton Keynes Up to £40,000 per annum plus bonus Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the (url removed) Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
