16 jobs found

We're seeking an IT Service Desk Team Lead to join a well-established and forward-thinking organisation, leading a small but highly capable Service Desk team that provides critical support across a global business. This is an excellent opportunity for someone who enjoys balancing hands-on technical support with people leadership and is looking to further develop their career within IT Service Management As IT Service Desk Team Lead, you'll play a key role in shaping the day-to-day IT support experience for colleagues across the organisation. You'll lead from the front, managing and developing a team of five Service Desk Analysts while remaining actively involved in incident resolution, escalations, and service improvement initiatives. This role offers genuine progression potential for an ambitious individual who wants to build upon their leadership experience and make a visible impact within a growing and evolving IT function. While the role is predominantly office-based to support collaboration and team leadership, there is flexibility for occasional home working where business needs allow. Key Responsibilities Lead, coach and develop a team of Service Desk professionals, fostering a positive and high-performing culture. Provide hands-on technical support and act as an escalation point for complex incidents and service requests. Oversee daily Service Desk operations, ensuring tickets are managed effectively and service levels are consistently achieved. Monitor performance metrics, identify trends, and drive continuous service improvement. Manage workload distribution, queue health, and resource planning to maintain excellent service delivery. Collaborate with wider IT teams to resolve high-impact issues and support service transitions. Ensure clear communication during incidents, service disruptions, and operational changes. Maintain and improve knowledge base documentation and support processes. Support asset management and lifecycle tracking within ITSM platforms. Gather user feedback and contribute to initiatives that enhance both service quality and user experience. We're looking for someone who combines strong technical support knowledge with a passion for developing people and improving services. You'll ideally have: Previous experience in a Service Desk Team Lead, Supervisor, or IT Support leadership position. Strong understanding of incident, request, and escalation management within an IT service environment. Experience managing, coaching, and motivating team members. Excellent communication and stakeholder management skills. A customer-focused mindset with a commitment to delivering outstanding user support. The ability to balance operational delivery with service improvement and strategic thinking. Experience working with ITSM tools and service management best practices. Salary up to 50,000. Permanent, full-time position. Flexible rotating shifts (8-4, 9-5 or 10-6). Predominantly office-based working with some flexibility for home working. A genuine opportunity to progress your leadership career within a supportive and evolving IT environment. EA First Ltd are acting as an Employment Agency for this permanent vacancy.

NISTA- Senior Data Engineer Salary: London: £46,090 - £49,500. If the successful candidate is a current Civil Servant joining on level transfer, HM Treasury will honour their current substantive salary if higher. This role typically attracts a Government Digital and Data allowance of up-to £6,000 for eligible individuals. Eligibility will be assessed following appointment via a capability assessment in line with the Digital and Data Capability Framework Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: London (1 Horse Guards Road) This post can be based in London (1 Horse Guards Road). Any applicants who are already NISTA staff can also apply to be based from their existing locations in Birmingham (23 Stephenson Street), or Leeds (2 Whitehall Quay) Are you looking for an exciting opportunity to join a friendly and ambitious team who are always finding new ways to drive better use of data, right in the heart of central government. About the Team Nista The Prime Minister has called for reform of the British state, seeking to go further and faster on renewal, and to ensure a more active government. To support these aims, the government has established the National Infrastructure and Service Transformation Authority (NISTA) as its centre of infrastructure expertise, harnessing the policy and strategy insight of the National Infrastructure Commission (NIC) and the delivery specialism of the Infrastructure and Projects Authority (IPA) and bringing them together to create a new, stronger and more powerful organisation capable of delivering these goals. NISTA has six objectives: Overseeing the government's 10 Year Infrastructure Strategy Identifying and coordinating infrastructure needs Unblocking barriers and streamlining delivery of the government's major projects Setting standards and improving the government's project delivery capabilities Providing effective assurance for the government's priority projects Leading expertise on private finance The NISTA Data & Insight Team brings together data scientists, engineers, analysts and digital professionals who genuinely care about learning from each other, sharing ideas and making things happen. Together we turn rich, high-value project data into analysis, insights and tools that support people across government, from project delivery teams to senior leaders in HMT, the Cabinet Office and No10, to make decisions that shape how the UK delivers its biggest and most complex projects. Working with the Government Major Projects Portfolio, the 10 year Infrastructure Pipeline and other project delivery data, your work will directly influence how major programmes are planned, delivered and improved. Over the last two years, the team has undergone a significant transformation, digitising large-scale project data collection and overhauling our digital and data infrastructure. This enables us to create high-impact dashboards and analytics as well as drive the development of AI tools. It means we can develop and share quickly, resulting in rapid iterative development with our users. And we continue to evolve, improve our capability and develop our skills. In this role, you'll be joining a supportive, inclusive and collaborative environment, where you can grow your skills, tackle meaningful challenges and make a real impact on the future of government delivery. About the Job As a Senior Data Engineer in NISTA you will develop performant, reliable and secure data pipelines which help to inform senior leaders making decisions on projects worth in excess of £1tn. Working with subject matter experts, data scientists, and infrastructure engineers, you will ensure that data are relevant and processed effectively to enable products which meet the needs of our decision makers. You will use you your technical skills to translate complex data needs into easily understood and well documented structures by utilising and developing the team's mature cloud architecture and existing tooling. You will use a range of technical skills, deploying your existing data engineering toolkit as well as learning new techniques and experimenting to ensure you use the right tooling for the job. You will collaborate with a passionate team to promote a data-centric culture in the whole organisation, championing data engineering best practice in all your interactions with colleagues. Design, build and evolve robust data pipelines used to extract, transform and load data from our collection platforms into our cloud-based environment. Take ownership of the core data engineering tools that ensure our data is accurate, reliable and efficient to use. Work closely with data scientists and infrastructure engineers to shape how data is collected and transformed, enabling high-quality analysis and insight. Implement secure, well-governed change practices so back-end improvements can be delivered without disrupting production applications. Create and maintain clear technical documentation so that our data infrastructure is transparent and easy to work with. Act as a bridge between technical teams and non-technical stakeholders, clearly explaining data processes and helping others understand how data flows through the organisation. Learning and experimenting to keep up-to-date with relevant new and innovative data tools and techniques. About You You will have experience of designing, coding, and testing resilient and maintainable solutions and will have contributed to the implementation of complex or large-scale data solutions. We would like you to have experience working in a multi-disciplinary data team to deliver and develop impactful data solutions as well as working in Python and/or SQL in a data engineering context. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link.

Supply Chain Analyst Location: North Wales, Wrexham Salary: £27,000 Further Details: Full-time, Hybrid (3 Days working from home!) Hours: 37.5hrs p/w Working Pattern: Mon-Thurs 9am - 5pm then 8am - 4pm on Fridays Holidays: 28 Days + Bank Holidays (Above Average for the Industry) An exciting opportunity has arisen for a Supply Chain Analyst to join a growing European re-distribution business supplying major restaurant chains. This is a varied, analytical role offering real exposure across supply chain, demand planning, pricing and new product launches. Reporting directly into the Supply Chain Manager, you'll work independently while supporting multiple internal departments, playing a key role in ensuring products flow smoothly from supplier to market. Key Responsibilities New Products & Promotions (LTOs) Support new product rollouts from pricing approval through to market launch Place initial supplier orders, confirming volumes, forecasts and key timelines Liaise with suppliers to manage launch plans and flag risks or delays Maintain accurate product records aligned to specifications Communicate new product and promotional information across the business Demand Planning Support Monitor supply chain disruptions and assess stock impact Escalate potential stock-outs and supply risks Liaise with suppliers and transport teams regarding delays Coordinate inter-site transfers with demand planning teams Update weekly RAG reports and support forecast switchovers Pricing & Cost Analysis Audit product pricing against expected pallet, volume and haulage rates Identify unexpected costs and share insights internally Review supplier price changes and update systems accordingly Analyse routes to market and volume opportunities for cost savings Maintain monthly pricing files and implement agreed changes Reporting Produce and maintain reporting using Sage X3 and advanced Excel Skills & Experience Required Strong analytical and numerical mindset with excellent problem-solving skills Proficient MS Excel skills (non-negotiable) Either: A relevant academic qualification (Supply Chain, Logistics, Statistics, Mathematics or similar Analytical Discipline / Related Subject), or At least 2 years' experience in a supply chain work environment , ideally as a Supply Chain Analyst A Background in logistics, warehousing or distribution would add to your strength as a candidate Highly organised, proactive and able to manage multiple priorities Confident communicator, able to work independently and cross-functionally Interested & Ready To Apply? If you're analytically driven, Excel-savvy and looking to build or progress your career in supply chain within a growing business with a fantastic reputation in the market, apply now to be considered for interview . I will personally look over all relevant applications, so you can be confident your application will be considered!

IT Service Management Analyst, working for one of the prestigious Financial Services companies in the City. This is a 12 month Fixed Term Contract, working in a hybrid model, with a minimum of 3 days per week on-site in their office. Overview: The IT Service Management Analyst will work closely with the Service Management teams to support and optimise a robust Service Management function. You will be a key SME for that technical estate, working with the IT Service Management team to run the Change Management process, support the new implementation of ServiceNow activities and be instrumental to the identification and ownership of ITSM improvements. Additionally, the ITSM Analyst will support activities required to enable the IT Service Management Team to provide the oversight and governance of all internal and external services engaged by the ITSM team. Academic and Professional Qualifications Required: ITIL certified or demonstrable experience operating within an ITIL-based environment Hands-on experience with ServiceNow (Change Management essential; CMDB and workflow configuration desirable) Strong working knowledge of ITSM and DevOps technologies, supported by appropriate certifications where applicable Familiarity with industry-standard Service Management and IT operating frameworks (e.g. IT4IT, COBIT) Required Knowledge and Level of Experience: Experience of managing a support function within an ITIL environment in a Financial Services company, with particular focus on Incident, Configuration, Change and Release Management Understanding and experience of real time market data and high-volume trading systems Desirable: experience of working within an Exchange or Clearing House Demonstrable experience of supporting critical applications Demonstrable experience of defining SLAs and Service Procedures in relation to an application support environment Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

An exciting opportunity for a passionate Network Security Engineer to join a unique, multi-national Information Management function. Ideal candidates should be committed to protecting our critical systems and ensuring the integrity and security of our network infrastructure. Salary: Circa £50,000depending on experience+ shift allowance Dynamic (hybrid) working: 5 days per week on-site due to workload classification, working a 24/7 Shift Pattern Security Clearance: British Citizen This role will require DV Clearance. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS) and a Security Check (SC) clearance, which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: Join our forward thinking team as a Network Security Engineer, where you will play a key role in safeguarding our organisations' network infrastructure as part of the 24x7 Internal Security Response (ISR) team. When not involved in incident response and triage activity with the SOC team, you will be responsible for designing, implementing and maintaining robust security solutions to protect against evolving threats. Collaborating with cross-functional teams, you will work on implementing changes securely, identifying vulnerabilities, managing security incidents and ensuring compliance with industry best practices. The role will be involved in the optimisation of network security tools to remediate "purple team" highlighted areas identified for improvement. You will also have the opportunity to immerse your time into the standardisation of network tools. This is a dynamic opportunity to contribute to security initiatives, solve complex challenges, and have a direct impact on the overall resilience of our IT environment. If you are passionate about security and proactive defence, this role is the perfect fit. If you are looking to leverage your technical skills in a values-led company that values innovation and diversity, this is the place to make an impact. What we're looking for from you: ESSENTIALS Solid understanding of networking principles (TCP/IP, DNS, routing, switching, VLANS and load balancing) Strong expertise in configuring, maintaining and troubleshooting firewalls e.g. Cisco, Checkpoint, Palo Alto Demonstrable hands-on experience in next-gen firewalls and advancing security features like IPS/IDS, SSL decryption and deep packet inspection. Proven experience in managing secure proxy solutions (e.g. Bluecoat, F5) and the ability to implement policies for content filtering, SSL inspection and network traffic monitoring. In depth knowledge of security protocols such as IPSec, SSL / TLS, VPNs and two factor authentication. Understanding of network architectures and security zones (DMZ, internal networks). Proficient in monitoring technologies e.g. PRTG, Nagios. DESIRABLES Understanding of cyber security capabilities and their integrations to networks infrastructure. Existing knowledge of / aptitude to learn Darktrace Antigena and Respond, Splunk ES or Log Rhythm tools. Strong ability to interpret complex information via use of packet capture in order to identify malicious traffic in detail, revealing attacker behaviours like C2, exploitation, lateral movement, or data exfiltration. Proven ability to review SOC alerting in collaboration with SOC analysts to effectively triage and manage Tier 1 SOC alerts to the appropriate outcome. Experience with LDAP, and application traffic flow root cause analysis. Previous experience to identify root cause from (TBC for review - Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but not limited to DNS, HTTP/S, SSL, SMTP, FTP/S, LDAP/S. Demonstrable experience with Security Information Event Monitoring Tools and/or Network Packet Capture tools). Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

Job specification for the position of : Cyber Security Analyst Reporting to : IT Governance and Security Manager OFFICE BASED IN WATFORD - FIVE DAYS PER WEEK - NON-NEGOTIABLE Must have a British passport or ILR (Indefinite leave to remain) - no sponsorship available Purpose of the role : The cyber security analyst is responsible for the day-to-day tasks which protect the business from cyber threats and attacks. Based in Watford, at head office, this role gives an opportunity to contribute to cyber response and to identify cyber risks, helping IT to protect the company's systems. Role overview : working closely with the IT governance and security manager, contributing to cyber strategy administering IT security systems identifying, mitigating and escalating IT security incidents identifying deviations from IT security standards analysing logs and reporting relevant information reporting trends and threats in e-mail and web traffic, as appropriate analysing security information and producing relevant reports administering and evaluating cyber security questionnaires co-ordinating and scheduling penetration tests managing third-party forensic investigations completing cyber security posture-reporting supporting excellent cyber security design, with the ability to contribute to good cyber security practices In detail, the role will involve : log-analysing security posture-monitoring Trellix antivirus-reporting and some EPO management tasks secure physical and electronic destruction of sensitive data helping the business to protect sensitive information (e.g. encrypting data) educating and awareness through spam-testing; supporting the training teams with e-learning monitoring public and third-party feeds for emerging cyber trends performing cyber risk assessments co-ordinating cyber security incidents defining cyber policies and cyber standards assessing third-party suppliers' cyber standards keeping abreast of current and emerging threats Skills required : understanding log management (at an analysis level only): Microsoft Windows and AD log structure network system log, e.g. Cisco and Checkpoint Office 365 and Defender security knowledge of Splunk the SIEM platform understanding of systems and integrity: Netwrix security solutions administration, including AD Auditor and Change Tracker Trellix and SkyHigh reporting and management, including Trellix antivirus-reporting and DLP using EPO operational security and incident management: experience of cyber security quickly analysing data and making decisions on security threats Salary and benefits : competitive salary 25 days' paid holiday (plus bank holidays) pro rata; head-office bonus scheme; free shares (after 18 months with the company); private medical insurance; contributory pension scheme Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

IT Service Desk / Business Systems Associate 35,000 - 45,000 + profit share + 25 days holiday Office-based, with occasional travel as needed. Newbury, Berkshire Are you a proactive problem-solver with a passion for business systems and technology? Deerfoot Recruitment is partnering with a rapidly growing, dynamic wholesale specialist to find a dedicated professional to join their head office team in Newbury. This is an opportunity to step into a pivotal role where you will directly influence the continuous improvement of core business applications. Working within a fast-paced IT service desk environment, you will bridge the gap between internal departments and external technical suppliers, ensuring critical systems run seamlessly while supporting exciting new technical initiatives. Key responsibilities System Administration & Support: Deliver day-to-day administration for core ERP, CRM, and reporting systems, while promptly responding to incidents and monitoring performance. Supplier Coordination: Liaison with external suppliers to coordinate, test, and document scheduled releases, system updates, patches, and deployments with minimal operational disruption. Cross-Department Collaboration: Partner with internal teams (Sales, Procurement, Operations, and Finance) to gather requirements for enhancements, support UAT, and contribute to process improvement initiatives. Documentation & Data Integrity: Maintain comprehensive system documentation, update user guides, and ensure strict data consistency across all supported platforms. Key skills and requirements Essential Criteria: Exceptional communication and organisational skills, proficiency in Microsoft Office (Excel, Word, Outlook), a strong attention to detail, and a full UK driving licence to accommodate occasional travel. Desirable Extras: Previous experience in application support or the wholesale sector, familiarity with ERP/CRM platforms (such as NetSuite, Sage, or Phocas), reporting tools (Power BI), basic SQL queries, PowerShell, Linux, or ITIL/project methodologies. What's on offer You'll receive a competitive salary, access to the company's profit-sharing scheme, and opportunities for professional development and career growth. You'll also benefit from structured training across both off-the-shelf and bespoke systems, plus a supportive and collaborative working environment in modern office facilities in Newbury with excellent transport links. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Business Systems Support Analyst, IT Support Analyst, IT Support Engineer, IT Support Technician, Service Desk Engineer, 2nd Line IT Support, Business Systems Analyst, Application Support Analyst, Systems Support Analyst, IT Service Desk Analyst, ERP Support Analyst, CRM Support Analyst, NetSuite, Sage, Phocas, Power BI, SQL, PowerShell, Linux, ITIL. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Job Purpose: This role is responsible for overseeing and enhancing the security of our IT systems, data, and networks. You will conduct regular security audits, assessments, and tests, and identify and resolve any vulnerabilities or breaches.You will also develop and implement security policies, procedures, and standards, and ensure compliance with the relevant laws and regulations, and train and educate employees on the best practices and awareness of IT security. Operating Environment: The role operates within the IT Services Team, The IT Services Team includes specialist staff delivering core outputs that are both external-facing and internal key enablers. Framework & Boundaries: The role is responsible for improving the quality, wellbeing and efficiency of our IT Security. The role has external-facing responsibilities and is required and authorised to act as a representative for the organisation. Key accountabilities: Monitor and Inspect: Regularly monitor the network for security threats or breaches. Policy Development: Develop and implement security policies and procedures to safeguard data and systems. Vulnerability Testing: Perform regular vulnerability testing and risk assessments to identify and mitigate security risks. Incident Response: Investigate security incidents and provide post-event analysis and recommendations. Security Tools Management: Manage and maintain Firewalls, intrusion detection and prevention systems, antivirus software, and other security tools. Compliance: Ensure compliance with industry regulations and standards. Training: Train technical and non-technical employees on security protocols, procedures, and best practices. Disaster Recovery: Participate in disaster recovery planning and testing to ensure business continuity in the event of a security incident. Job impact: Risk Mitigation: Implementing robust security measures to significantly reduce the risk of data breaches, cyber-attacks, and other security incidents. Proactive Threat Management: Identifying and addressing vulnerabilities before they can be exploited, thereby enhancing the overall security posture of the organisation. Ensuring that the organisation complies with relevant laws, regulations, and industry standards (eg, GDPR, HIPAA, PCI-DSS), thereby avoiding legal penalties and enhancing trust with stakeholders. Maintaining a state of readiness for security audits and assessments, ensuring that all security controls and measures are well-documented and effective. Developing and implementing disaster recovery plans to ensure business continuity in the event of a security incident or data loss. Efficiently managing and mitigating the impact of security incidents to minimise downtime and operational disruption. Knowledge and experience: Technical Proficiency: In-depth knowledge of network security software - Meraki Cloud, Cloudflare, Mimecast, encryption technologies, and other security hardware and software tools. Current Trends: Stay current with the latest trends in cybersecurity threats and defence strategies. Problem-Solving: Strong problem-solving skills and the ability to work well under pressure. Communication: Good communication skills to effectively train employees and coordinate with other departments. Functional/technical skills: Firewall Management: Proficiency in configuring and managing Firewalls to protect network boundaries. Intrusion Detection/Prevention Systems (IDS/IPS): Experience with IDS/IPS to monitor and respond to potential threats. VPNs and Remote Access: Knowledge of setting up and managing Virtual Private Networks (VPNs) and secure remote access solutions. Patch Management: Ability to manage and deploy security patches and updates to systems and applications. Endpoint Security: Experience with endpoint protection solutions, such as antivirus and anti-malware software. Proficiency in implementing and managing encryption technologies to protect data at rest and in transit. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

2nd Line Support Analyst + SC Cleared role + 6 month initial contract + 250 - 300 per day - Inside IR35 + This role is Onsite in Yeovil Key Skills: + Current SC Clearance + PC Build, Desktop Support to 2nd Line Level + Windows 11 Day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, whilst minimising disruption and providing first-class customer service. Primary role requirements: Responsible for maintaining and promoting highest level of service to the client. Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient Provide 1 st and 2nd Line support for Incidents and Catalog requests Desktop / Laptop / VDI - build, configuration, and deployment to end users PABX administration and support. Supporting Win11 issues, Hardware, Testing capability Assist with software installation / deployment Software and hardware troubleshooting Work within challenging SLA's and follow escalation paths to the leadership team and product specialists and 3rd parties promptly when require Smartphone support (InTune) Local network cable patching M365, Autopilot, Intune

Senior Cyber Security Analyst Location: London hybrid working IR35: Inside via Triumph Consultants you will be paid PAYE for the length of the 3 month contract It is essential for candidates to have advanced proficiency in using Splunk for security monitoring, log analysis, threat detection, and reporting The role: The Cyber Defence team at the delivers threat intelligence, threat detection, incident response, and vulnerability management to defend both internal IT infrastructure and citizen-facing services. They are looking for a Senior Cyber Security Analyst with proven experience in incident response and Splunk to take a leading role in strengthening the organisation's cyber defence capability. Key Accountabilities: Lead investigations into security alerts and cyber incidents. Perform forensic analysis of systems, files, network traffic, and cloud environments. Drive technical response actions including containment, eradication, and recovery. Coordinate cyber incident responses across teams and stakeholders. Identify lessons learned and embed continual improvement. Develop and update incident response playbooks and knowledge base articles. Act as an escalation point and mentor for security analysts. Provide leadership and line management within the team. Join the out-of-hours on-call rota to support 24/7 incident response. Key Criteria: 5+ years' experience investigating and responding to cyber incidents in large organisations. Strong track record with incident response coordination. Significant hands-on experience with Splunk and security tools (eg, EDR, SIEM). Analytical, problem-solving, and forensic investigation skills. Proven experience coaching or mentoring junior staff. Strong understanding of threat actor tools, techniques, and procedures. Experience of cloud environments such as AWS Excellent written and verbal communication skills. How to Apply Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis-early submission is recommended. We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.

DATA ANALYST Salary: £31,000 FTE Position: 1-year fixed term, full time, open to flexible and hybrid working, with an expectation of regular travel to the national office in London and out to Practices across England as needed. Location: UK-based, with regular travel to Coram Campus, Brunswick Square, London, WC1N 1AZ / our Practices across England. Reporting to: Learning & Insight Lead. Start date: ASAP. We hope this pack, together with our website, provides you with all the information you need to understand what SHiFT aims to achieve and the skills and experiences we're looking for in our new Data Analyst. If you have any questions, please email our Learning and Insights Lead, Ella Armstrong at . Apply by sending a short covering letter (maximum 2 sides of A4) addressed to Ella Armstrong, Learning and Insights Lead, SHiFT, via email button below outlining your experience and suitability for the role, together with a CV, and details of two referees. We will not take up references without your permission. Please include details of your current notice period as part of your CV or letter of application. Please also fill out the Equality and Diversity Monitoring Form here . Applications close at 11:59pm on the 5 October. Please note, that we will not consider applications that do not include a covering letter. Applicants will be notified of shortlisting decisions by 10 October and invited for interview as appropriate. Staff panel interviews will be held virtually during the week of 20 October 2025. This will be a values-based interview. Second round, competency-based interviews, will be held during the week commencing 27 October 2025 and will be in person at our London based office (41 Brunswick Square, London WC1N 1AZ). Decisions will be made and communicated to candidates as speedily as possible thereafter. A data task will also form part of the recruitment process. We look forward to hearing from you! THE ROLE SHiFT is an innovative, ambitious, and impatient organisation. We're in a period of rapid growth and are already achieving significant successes alongside children and families. We are passionate about the ability of data, insights, and learning to help achieve this. We're a dynamic organisation with a strong focus on evidence and impact, and the Learning Team has already laid strong foundations for our data infrastructure. We are now looking for a Data Analyst to join our national team - a varied role, working alongside our second Data Analyst and the Learning & Insights Lead. This role is key in championing our learning culture at SHiFT, supporting our Voice, Participation, and Belonging strategy, and ensuring that our systems and reporting effectively demonstrate the impact SHiFT is having - not only with children and families, but also at a wider systems change level. On a fixed-term basis, this role will support the Learning Team by freeing up capacity for strategic and evaluative work, while also offering the opportunity to contribute to an exciting phase of growth in SHiFT's data infrastructure and learning capabilities. This role is perfect for someone looking to take a step up and build on existing skills in impact assessment, process evaluation, and thematic analysis. The Data Analyst will play a key role in streamlining quantitative and qualitative data processes, supporting accurate and efficient data collection across Practices, and helping us maximise the insights generated from our new, customised Salesforce data system. You will work closely with our data experts in local Practices (Practice Coordinators) and the wider SHiFT team. Therefore, you must be a proactive team player who is brilliant at building relationships, sees the value in working collaboratively, and enjoys problem-solving with others. You have a sharp eye for detail, sweat the small stuff, have a 'can do' attitude, and are ambitious to grow and make a difference as part of a practice-led systems change organisation. We are particularly interested in hearing from candidates with ideas for ethical and innovative methods in data collection with children and families. The successful candidate will bring both expertise and creativity to help improve data capture, analysis, reporting processes, and insight generation. Your experience will include working with CRM system(s) and data reporting tools, and you will be adept at managing multiple priorities in a fast-paced environment. If you enjoy making data fun and easy to understand, are comfortable working with stakeholders from non-research backgrounds, and get a kick out of improving processes - then get in touch. We aim to provide significant opportunities for personal growth, training, and career development, and are seeking someone with the ambition to play a crucial part in maintaining our data and evidence quality as we strive for systems change. EQUALITY AND DIVERSITY SHiFT is actively committed to the eradication of discrimination and disadvantage on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age, marital status and on the basis of socio-economic circumstances. We are determined for SHiFT to be a diverse and inclusive organisation that is enriched by a wide range of backgrounds, expertise, and experiences. We want to build a workplace that celebrates diversity and where everyone can feel valued, included, and involved. As a charity working within youth justice, we are keenly aware of the over-representation of children who identify as Black, Brown and Mixed Heritage or from Gypsy, Roma or Traveller Communities within the youth justice system. Challenging racism is a key priority for SHiFT. In seeking to achieve this, we understand the value and importance of recruiting and retaining a workforce which represents the children we seek to support. We therefore particularly encourage and welcome applications from people of diverse ethnic backgrounds, and we recognise that this group is currently under-represented within our national team. THE RESPONSIBILITES SHiFT's Data Analyst has responsibility for: Data Collection and Management: Support the effective use of SHiFT's Salesforce system, ensuring accurate, timely data entry and maintenance across local Practices. Work closely and creatively with members of our local Practice Teams (Practice Coordinators and Guides) to support the use of data for practice improvement and monitoring impact. Coordinate and quality-assure monthly data submissions, working closely with Practice teams to ensure consistency and completeness. Help to develop reporting tools, dashboards, or templates on and off Salesforce to support embedding learning back into practice and more widely to contribute to our ambitions for systems change. Help elevate the voices of children and families through innovative data collection processes (including arts-based and participatory methods). System Improvement and Efficiency: Identify and implement opportunities to streamline data processes. Contribute to the continuous improvement of SHiFT's Salesforce configuration, in collaboration with external developers and internal users. Help document processes and support training materials for system users. Navigate and innovate with different systems, including understanding the data recording systems used by Local Authorities and working with the Learning and Practice team to reduce duplication of data entry for practitioners. Learning and Insight Generation: Produce routine reports and data summaries for internal use, feeding into learning and influencing conversations. Support the Learning Team's efforts to use data for reflection, learning, and improvement both locally and nationally. Contribute to longer-term work exploring integration of data across education, youth justice, social care, and health systems. Building and holding relationships with external researchers aligned with SHiFT's mission to improve our data and insight capabilities. YOU WILL BRING Beliefs and alignment: The belief that all people are capable of change and that a relationship with a skilled practitioner can be a powerful driver of this. The belief that young people who display behaviours linked to offending can be supported so that they cease offending and meaningfully contribute to society. An alignment to a culture of high trust and high expectation where there are fewer rules, high levels of accountability, and a need for excellent performance from the entire team. An alignment to SHiFT's Values - ambition, courage, flexibility, and tenacity - which reflect the 'Breaking Cycles' ingredients (the foundations on which SHiFT is built). A preparedness to challenge the status quo and be positively disruptive in the pursuit of higher standards even when this is uncomfortable. Dynamism, tenacity, and determination - you are someone who does not give up until you succeed. You have a 'can do' attitude. Curiosity and a commitment to learning - comfortable in a fast-paced and aspirational 'start-up' context, and as part of a team that is committed to ongoing reflection, adaptation, and improvement. Experience, knowledge, and skills - to be demonstrated in application Essential: Undergraduate level or equivalent experience in relevant subject area such as research methodologies . click apply for full job details

Are you a Data Engineer, seeking a new challenge? Do you have passion for future vehicle development? If so, Expleo have an opportunity for you! Our client, a prestigious Automotive Manufacturer, is currently recruiting for a Data Engineer to join their Customer Relationship Centre team. As a Data Engineer you will play a key part in enabling data-driven decision-making by building and maintaining robust data pipelines, integrating customer service systems, and ensuring high-quality data is available for analysis and insights. Based in Warwickshire, you will be supporting, a dedicated and enthusiastic team, on a contract basis. You will work closely with analysts, developers, and operational teams to support customer experience initiatives. . Responsibilities of the Data Engineer will include: Design, build, and maintain scalable data pipelines to support customer service operations Migrate and modernise legacy data systems to cloud-based solutions Integrate data from CRM systems and customer touchpoints into cloud platforms Ensure data quality, consistency, and availability for reporting and analytics Collaborate with Data Analysts to deliver actionable insights Develop and maintain documentation for data architecture, workflows, and processes Troubleshoot and resolve data-related issues, ensuring minimal disruption to service operations Support automation of reporting and data delivery Design and implement API integrations to integrate data Qualifications and skills required for the Data Engineer position: Ideally degree educated in Computer Science, Data Engineering, or a related field Experience as a Data Engineer, ideally within a customer service or contact centre environment Knowledge of SQL, Python, and data pipeline development Skilled in Google Cloud Platform (GCP) and cloud data tools Background in CRM systems and customer data structures Understanding of data warehousing concepts and cloud architecture Experience with ETL tools and frameworks Airflow, Git, CI/CD pipeline Data Insights reporting experience Competent with real-time data processing and streaming technologies Proficiency in Tableau or other data visualisation tools is desirable PLEASE NOTE To meet with current legislation, right to work checks will be carried out to ensure candidates can work in the UK. Regretfully, we are unable to support applications that require sponsorship. If you are interested in applying for the role of Data Engineer or require further information, please contact: Jacquie Linton (phone number removed) (url removed)

The Role: Our client is seeking a skilled HR Data Analyst to join their team on a 6-month contract. This is a non-digital role focused on delivering high-quality reporting and analytics using Workday tools. The successful candidate will play a key role in supporting project delivery through technical report writing and stakeholder engagement. Key Responsibilities: Develop and write Workday reports to meet business requirements. Build datasets using Workday Prism. Create technical reports for internal and external stakeholders. Collaborate effectively across all organisational levels. Manage time efficiently to meet project deadlines. What the Client is Looking For: Essential: Proven Workday report writing experience. Workday Prism expertise (building datasets). Technical report writing skills. Strong stakeholder management abilities. Excellent time management. Background in project delivery environments. Desirable: Data science background. ServiceNOW experience. SC Clearance is desirable Tech Skills: Advanced Excel Microsoft Office suite Workday What the Client Offers: Competitive contract rates. Opportunity to work on high-profile projects within a secure and respected organisation. How to Apply: Please submit your as soon as possible We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.

Job Title: Digital Integration Analyst Location: Greater Manchester (Hybrid Working) Salary: Circa 55,000 per annum + Excellent Benefits Contract Type: Permanent Are you passionate about driving digital transformation through smart integration? Our client, a fast-growing and innovative organisation in Greater Manchester, is seeking a Digital Integration Analyst to join their collaborative team. This is a fantastic opportunity for someone who thrives in agile environments and enjoys connecting business needs with technology solutions. If you're motivated by impactful work and want to contribute to meaningful digital change, we'd love to hear from you! Why Join? In addition to working in a vibrant and innovative environment, our client offers a fantastic benefits package designed to support your well-being and career growth, including: Competitive Salary : Circa 55,000 per annum BUPA Cash Pay Silver: Receive payments for hospital stays, discounts on dental care, 24/7 access to private GPs via Zoom, and access to physiotherapy/mental health services Free On-Site Parking: Convenient access to your workplace Life Insurance: Peace of mind for you and your loved ones Employee Discount: Enjoy exclusive discounts Company Pension: To support your future Free Flu Jabs: Keep healthy during flu season Sick Pay: Financial security when you need it most Yearly Salary Reviews: Ensuring your compensation reflects your hard work Death in Service Payments: Providing extra peace of mind for you and your family Key Responsibilities: Support the design, implementation, and integration of cutting-edge digital applications Assist in consolidating multiple systems into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain comprehensive documentation of integration service processes and best practices About You: We're looking for a technically skilled professional who possesses: Strong expertise in HL7, FHIR, JSON, JavaScript and Powershell Proven experience in SQL database design and querying Proficiency with REST APIs and Office 365 A solid background in system integration and digital development The ability to communicate complex digital solutions to both technical and non-technical stakeholders Familiarity with Amazon Web Services, MySQL or similar RDBMS Experience with Mirth or similar integration engines Ready to make a meaningful impact? Apply today and help shape the future of digital integration. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Job Title: Digital Integration Analyst Location: Greater Manchester (Hybrid Working) Salary: Circa £55,000 per annum + Excellent Benefits Contract Type: Permanent Are you passionate about driving digital transformation through smart integration? Our client, a fast-growing and innovative organisation in Greater Manchester, is seeking a Digital Integration Analyst to join their collaborative team. This is a fantastic opportunity for someone who thrives in agile environments and enjoys connecting business needs with technology solutions. If you're motivated by impactful work and want to contribute to meaningful digital change, we'd love to hear from you! Why Join? In addition to working in a vibrant and innovative environment, our client offers a fantastic benefits package designed to support your well-being and career growth, including: Competitive Salary : Circa £55,000 per annum BUPA Cash Pay Silver: Receive payments for hospital stays, discounts on dental care, 24/7 access to private GPs via Zoom, and access to physiotherapy/mental health services Free On-Site Parking: Convenient access to your workplace Life Insurance: Peace of mind for you and your loved ones Employee Discount: Enjoy exclusive discounts Company Pension: To support your future Free Flu Jabs: Keep healthy during flu season Sick Pay: Financial security when you need it most Yearly Salary Reviews: Ensuring your compensation reflects your hard work Death in Service Payments: Providing extra peace of mind for you and your family Key Responsibilities: Support the design, implementation, and integration of cutting-edge digital applications Assist in consolidating multiple systems into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain comprehensive documentation of integration service processes and best practices About You: We're looking for a technically skilled professional who possesses: Strong expertise in HL7, FHIR, JSON, JavaScript and Powershell Proven experience in SQL database design and querying Proficiency with REST APIs and Office 365 A solid background in system integration and digital development The ability to communicate complex digital solutions to both technical and non-technical stakeholders Familiarity with Amazon Web Services, MySQL or similar RDBMS Experience with Mirth or similar integration engines Ready to make a meaningful impact? Apply today and help shape the future of digital integration. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Company description: ClearCourse Job description: Are you a tech-savvy problem-solver with a passion for customer support? We're seeking a proactive Software Support Analyst to join our fast-paced Customer Support Team and help our clients succeed and grow using our products. This is a fantastic opportunity for someone looking to get hands on experience, working with a well respected list of solutions, that instigate huge growth for their clients. You will get the chance to learn about our extensive client list, understanding how we can assist and offer them more commercial and effcienciy opportunities too. Key Responsibilities Deliver outstanding phone, email, and ticket-based support to clients. Install, configure, and maintain SQL and software applications. Diagnose and troubleshoot software issues, ensuring swift resolutions. Provide remote training to enhance clients' understanding of our solutions. Maintain detailed documentation of installation procedures and troubleshooting guides. Monitor and implement software updates, patches, and security fixes. Collaborate with IT teams to optimize software performance and integration. Educate clients on software best practices and updates. What We're Looking For A positive, resilient Software Support Analyst with strong communication skills. Proven ability to learn and work with technical systems. Experience with CRM systems is an advantage. Team management experience Why Join Us? Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Hybrid-working model with 25 days annual leave + your birthday off Employee wellbeing perks - including Peppy Health, Perkbox, etc Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships Ready to Apply? If you're a skilled Software Support Analyst eager to make an impact, apply now! Location: Beverley, Hull Job Type: Full-time Start your journey with us today! Why ClearCourse? We're a rapidly growing collaborative of disruptive technology innovators, working together to build a brilliant software and payments business. As a ClearCourse employee, you'll get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business that has recently been named one the UK's Best Workplaces For Wellbeing in 2023. At ClearCourse we're committed to an inclusive culture and are keen to attract diverse individuals who thrive in a flexible working environment. If you have a disability or need any reasonable adjustments during the application and interview stages, please let us know. Across our business, we're investing in our people, expanding our expertise, and developing our vision. Want to get on board? We'd love to speak with you.