Senior Network Engineer (DV Security Clearance) Position Description As a Senior Network Engineer at CGI, you will play a pivotal role in safeguarding and advancing the networks that power our clients' most critical missions. You will help shape resilient, secure, and scalable infrastructure while contributing to innovative integration and design projects that drive industry transformation. This role offers the chance to take meaningful ownership of complex challenges, collaborate with expert teams, and apply your creativity to deliver future-ready network solutions. Supported by CGI's strong engineering community, you'll make a lasting impact across high-value programmes while continuously growing your skills in a dynamic and trusted environment. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities In this role, you will take ownership of complex network operations, ensuring high availability, stability, and security across critical infrastructures. You will apply your expertise to both support and enhance network environments, driving improvements that strengthen operational resilience and client outcomes. Working closely with multidisciplinary teams, you will contribute to the design and integration of new solutions, using your creativity and judgement to deliver scalable, future-proof capabilities. You will also play a key role in knowledge sharing and team development, offering guidance to colleagues while being supported by a collaborative engineering community. Your decisions and insights will directly influence service quality, network performance, and the success of mission-critical programmes. Key Responsibilities: Lead & Innovate: Provide advanced support and troubleshooting across Dell OS10, Sonic, Cisco, Palo Alto, and NSX-T technologies. Develop & Deliver: Contribute to network integration, solution design, and scalable infrastructure enhancements. Optimise & Automate: Manage BGP, VPN, spine-and-leaf architectures, and data centre patching to maintain high performance. Maintain & Enhance: Oversee IPAM and DNS, and optimise load-balancing solutions, particularly F5. Integrate & Secure: Support InfoBlox deployments and align network operations with wider infrastructure strategies. Collaborate & Guide: Mentor junior engineers and strengthen cross-team engagement. Support & Protect: Participate in the on-call rota to ensure fast, effective resolution of critical incidents. Required qualifications to be successful in this role To excel in this role, you should bring strong technical depth in enterprise and defence-grade networks, combined with the ability to troubleshoot, design, and integrate complex solutions. You should be confident working in high-availability environments and comfortable collaborating across teams to deliver secure, high-impact outcomes. Essential Qualifications: Proven experience in a senior network engineering role. Strong background in defence environments. Expertise with Dell OS10, Sonic, Cisco networking, Palo Alto firewalls, and NSX-T. Deep understanding of spine-and-leaf architecture, BGP, VPNs, and data centre patching. Strong knowledge of DNS, IPAM, load balancing; F5 and InfoBlox experience highly desirable. Excellent analytical, troubleshooting, and communication skills. Desired Qualifications: Understanding of cross-domain technologies (Tiger Traps, Garrison, OpsWat, NiFi). Familiarity with VMware infrastructure and Elastic monitoring. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jun 12, 2026
Full time
Senior Network Engineer (DV Security Clearance) Position Description As a Senior Network Engineer at CGI, you will play a pivotal role in safeguarding and advancing the networks that power our clients' most critical missions. You will help shape resilient, secure, and scalable infrastructure while contributing to innovative integration and design projects that drive industry transformation. This role offers the chance to take meaningful ownership of complex challenges, collaborate with expert teams, and apply your creativity to deliver future-ready network solutions. Supported by CGI's strong engineering community, you'll make a lasting impact across high-value programmes while continuously growing your skills in a dynamic and trusted environment. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities In this role, you will take ownership of complex network operations, ensuring high availability, stability, and security across critical infrastructures. You will apply your expertise to both support and enhance network environments, driving improvements that strengthen operational resilience and client outcomes. Working closely with multidisciplinary teams, you will contribute to the design and integration of new solutions, using your creativity and judgement to deliver scalable, future-proof capabilities. You will also play a key role in knowledge sharing and team development, offering guidance to colleagues while being supported by a collaborative engineering community. Your decisions and insights will directly influence service quality, network performance, and the success of mission-critical programmes. Key Responsibilities: Lead & Innovate: Provide advanced support and troubleshooting across Dell OS10, Sonic, Cisco, Palo Alto, and NSX-T technologies. Develop & Deliver: Contribute to network integration, solution design, and scalable infrastructure enhancements. Optimise & Automate: Manage BGP, VPN, spine-and-leaf architectures, and data centre patching to maintain high performance. Maintain & Enhance: Oversee IPAM and DNS, and optimise load-balancing solutions, particularly F5. Integrate & Secure: Support InfoBlox deployments and align network operations with wider infrastructure strategies. Collaborate & Guide: Mentor junior engineers and strengthen cross-team engagement. Support & Protect: Participate in the on-call rota to ensure fast, effective resolution of critical incidents. Required qualifications to be successful in this role To excel in this role, you should bring strong technical depth in enterprise and defence-grade networks, combined with the ability to troubleshoot, design, and integrate complex solutions. You should be confident working in high-availability environments and comfortable collaborating across teams to deliver secure, high-impact outcomes. Essential Qualifications: Proven experience in a senior network engineering role. Strong background in defence environments. Expertise with Dell OS10, Sonic, Cisco networking, Palo Alto firewalls, and NSX-T. Deep understanding of spine-and-leaf architecture, BGP, VPNs, and data centre patching. Strong knowledge of DNS, IPAM, load balancing; F5 and InfoBlox experience highly desirable. Excellent analytical, troubleshooting, and communication skills. Desired Qualifications: Understanding of cross-domain technologies (Tiger Traps, Garrison, OpsWat, NiFi). Familiarity with VMware infrastructure and Elastic monitoring. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Infrastructure Engineers Position Description CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. CGI's Space, Defence and Intelligence business unit, focuses primarily on the delivery of contemporary and innovative technical solutions for the government agencies most challenging problems. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We are currently looking for an experienced Infrastructure engineers to join our cross-functional team who, in partnership with our clients, will help define, guide and assure the delivery of integrated solutions. The role offers fantastic opportunities to work within an interesting and highly rewarding environment. We are heavily committed to developing our members and provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Although we would like candidates to have all the skills we need, we would consider high quality individuals who meet most of the criteria Due to the secure nature of this project, this role requires candidates to either already hold, or be eligible to obtain, a high level of UK Security Clearance. To meet the eligibility criteria for this clearance, applicants must be sole British nationals, have been resident in the UK for the past 10 years, and must not have spent more than 28 consecutive days outside the UK within the last five years. Individuals who do not currently hold clearance are still encouraged to apply and will be considered both for this position and for other suitable opportunities within CGI where appropriate. This role is primarily based on a secure client site and requires attendance on site five days per week due to the sensitive nature of the work and the systems involved. While the position is predominantly site-based, there may be occasional flexibility where business needs and security constraints allow. Any such arrangements would be agreed in advance with the project team. Your future duties and responsibilities You will be working on a highly secure hyprid on-prem / cloud projects. The role is on an established fast-moving DevSecOps team, on on-prem, remote and multi-cloud infrastructure, using a multitude of technologies including CloudFormation, Ansible and Terraform, Ubuntu and Windows, VPNs, firewalls, VMs, laptops, MFA, AD, monitoring, network performance, resilience and security design, plus some integration scripting and application configuration and management. We are heavily committed to developing our staff and will provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Although we would like candidates to have all of the mandatory requirements, we would consider high quality individuals who meet most of the criteria. Required qualifications to be successful in this role • Ideally 3 years of experience of Infrastructure engineering - design, build, deploy, test and support • Deployment across on prem and cloud infra • Kubernetes, Containerisation, Platform Engineering • Kubernetes architecture - pods, services, deployments and networking, software defined networking • Scripting, e.g. Python/Shell • Experience of Docker, including image creation, container management (including security patching) and orchestration • Infrastructure as Code using Terraform, Ansible or CloudFormation • Experience of cloud compute - AWS, GCP or Azure (primarily AWS) • GitOps tooling such as Argo CD • Infra security, compliance and governance • Familiarity with CNCF ecosystem and building platforms on top of Kubernetes • Container orchestration tools, e.g. Docker Swarm / Apache Mesos • Knowledge of Service Mesh technologies, e.g. Istio / Linkerd • Experience of monitoring tools, e.g. Prometheus, Grafana, ELK • Rounded problem-solving skills - troubleshoot and resolve complex infrastructure related issues • Strong communication and collaboration skills • Ability to work across a diverse set of stakeholders, across multiple sites • Experience with agile development methodologies and tooling such as Git We don't expect candidates to know everything on the list. Experience across multiple areas is desirable, the ability to learn quickly, and a willingness to contribute across the technology stack as required. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jun 12, 2026
Full time
Infrastructure Engineers Position Description CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. CGI's Space, Defence and Intelligence business unit, focuses primarily on the delivery of contemporary and innovative technical solutions for the government agencies most challenging problems. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We are currently looking for an experienced Infrastructure engineers to join our cross-functional team who, in partnership with our clients, will help define, guide and assure the delivery of integrated solutions. The role offers fantastic opportunities to work within an interesting and highly rewarding environment. We are heavily committed to developing our members and provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Although we would like candidates to have all the skills we need, we would consider high quality individuals who meet most of the criteria Due to the secure nature of this project, this role requires candidates to either already hold, or be eligible to obtain, a high level of UK Security Clearance. To meet the eligibility criteria for this clearance, applicants must be sole British nationals, have been resident in the UK for the past 10 years, and must not have spent more than 28 consecutive days outside the UK within the last five years. Individuals who do not currently hold clearance are still encouraged to apply and will be considered both for this position and for other suitable opportunities within CGI where appropriate. This role is primarily based on a secure client site and requires attendance on site five days per week due to the sensitive nature of the work and the systems involved. While the position is predominantly site-based, there may be occasional flexibility where business needs and security constraints allow. Any such arrangements would be agreed in advance with the project team. Your future duties and responsibilities You will be working on a highly secure hyprid on-prem / cloud projects. The role is on an established fast-moving DevSecOps team, on on-prem, remote and multi-cloud infrastructure, using a multitude of technologies including CloudFormation, Ansible and Terraform, Ubuntu and Windows, VPNs, firewalls, VMs, laptops, MFA, AD, monitoring, network performance, resilience and security design, plus some integration scripting and application configuration and management. We are heavily committed to developing our staff and will provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Although we would like candidates to have all of the mandatory requirements, we would consider high quality individuals who meet most of the criteria. Required qualifications to be successful in this role • Ideally 3 years of experience of Infrastructure engineering - design, build, deploy, test and support • Deployment across on prem and cloud infra • Kubernetes, Containerisation, Platform Engineering • Kubernetes architecture - pods, services, deployments and networking, software defined networking • Scripting, e.g. Python/Shell • Experience of Docker, including image creation, container management (including security patching) and orchestration • Infrastructure as Code using Terraform, Ansible or CloudFormation • Experience of cloud compute - AWS, GCP or Azure (primarily AWS) • GitOps tooling such as Argo CD • Infra security, compliance and governance • Familiarity with CNCF ecosystem and building platforms on top of Kubernetes • Container orchestration tools, e.g. Docker Swarm / Apache Mesos • Knowledge of Service Mesh technologies, e.g. Istio / Linkerd • Experience of monitoring tools, e.g. Prometheus, Grafana, ELK • Rounded problem-solving skills - troubleshoot and resolve complex infrastructure related issues • Strong communication and collaboration skills • Ability to work across a diverse set of stakeholders, across multiple sites • Experience with agile development methodologies and tooling such as Git We don't expect candidates to know everything on the list. Experience across multiple areas is desirable, the ability to learn quickly, and a willingness to contribute across the technology stack as required. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Job Title:Saferty & Security Location: Newcastle Upon Tyne Salary: Competitive Type: Permanent Sector: Public Sector Job Description Our Fire and Security engineering team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning. Responsibilities: • Servicing on our wide range of Enterprise Level CCTV and Access Control Systems, including Fire Detection and Intruder Alarm Systems. • Retrofit upgrades / extensions to existing systems as part of remedial works packages. • Provide high levels of customer service. • Understanding site plans, to allow installs to take part based on site survey documentation. • Reactive call outs to site, with an aim to provide a first-time fix. • Provide on-site technical support and solutions to customers during both reactive and planned visits. • Complete documentation in line with company standards. • Work as part of a 24/7 on call rota. • Advise customers on the latest products and services to improve efficiency. • Adhering to compliance requirements for Health and Safety, Environmental, Quality, Information Security and Data Protection relevant to your job, function and location. Qualifications For development purposes the following knowledge, skills and experience are required. Experience: • Good communication, interpersonal and organisational skills. • Must be able to work independently and as part of a team. • Flexible and self-motivated. • Full UK driving licence. • DBS clearance (for working in public sector environments). Skills: • Technical expertise in predominant skillset area and deep understanding of Electronic Security and Life Safety Systems. • Enterprise level system experience in CCTV and Access Control • Competent admin skills with sound working knowledge of internal business systems. • Sound commercial awareness, knowledge of design and pricing of systems and upgrades. • Service oriented but can interchange on Install related tasks when required. • Good verbal communicator. • Excellent team player and relationship builder. • Previous employment within a BAFE/ SSAIB/ NSI accredited company (desirable). • Valid CSCS/ECS Card. • IPAF/ PASMA/ Asbestos Awareness certification (desirable). • Knowledge of industry standard manufacturers. Behaviours: • Can-do attitude and will to succeed. • Empathetic and supportive. • Best practice delivery focused. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
Jun 12, 2026
Full time
Job Title:Saferty & Security Location: Newcastle Upon Tyne Salary: Competitive Type: Permanent Sector: Public Sector Job Description Our Fire and Security engineering team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning. Responsibilities: • Servicing on our wide range of Enterprise Level CCTV and Access Control Systems, including Fire Detection and Intruder Alarm Systems. • Retrofit upgrades / extensions to existing systems as part of remedial works packages. • Provide high levels of customer service. • Understanding site plans, to allow installs to take part based on site survey documentation. • Reactive call outs to site, with an aim to provide a first-time fix. • Provide on-site technical support and solutions to customers during both reactive and planned visits. • Complete documentation in line with company standards. • Work as part of a 24/7 on call rota. • Advise customers on the latest products and services to improve efficiency. • Adhering to compliance requirements for Health and Safety, Environmental, Quality, Information Security and Data Protection relevant to your job, function and location. Qualifications For development purposes the following knowledge, skills and experience are required. Experience: • Good communication, interpersonal and organisational skills. • Must be able to work independently and as part of a team. • Flexible and self-motivated. • Full UK driving licence. • DBS clearance (for working in public sector environments). Skills: • Technical expertise in predominant skillset area and deep understanding of Electronic Security and Life Safety Systems. • Enterprise level system experience in CCTV and Access Control • Competent admin skills with sound working knowledge of internal business systems. • Sound commercial awareness, knowledge of design and pricing of systems and upgrades. • Service oriented but can interchange on Install related tasks when required. • Good verbal communicator. • Excellent team player and relationship builder. • Previous employment within a BAFE/ SSAIB/ NSI accredited company (desirable). • Valid CSCS/ECS Card. • IPAF/ PASMA/ Asbestos Awareness certification (desirable). • Knowledge of industry standard manufacturers. Behaviours: • Can-do attitude and will to succeed. • Empathetic and supportive. • Best practice delivery focused. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
Fire And Security Engineer 35,000 - 42,000 OTE + Excellent Benefits If you're a skilled Fire And Security Engineer looking for a role where you're trusted, supported, and properly rewarded, this opportunity is well worth exploring. A well-established and forward-thinking business is looking to strengthen its engineering team with someone who takes ownership of their work, delivers consistently high standards, and values strong customer relationships. What You'll Get Basic salary up to 42,000 depending on experience Clearly defined local patch - no excessive travel 22 days holiday plus bank holidays Company vehicle Employee referral incentives Full kit provided - tools, uniform, PPE Ongoing training and development opportunities Employee recognition initiatives The Role Installation, servicing and maintenance of fire and electronic security systems (CCTV, intruder alarms, access control, Fire Alarms) Deliver a professional and customer-focused service at all times Diagnose faults and carry out effective repairs Plan and manage your workload to maximise efficiency Complete accurate service and maintenance reports Identify system improvements and compliance issues Ensure all work is carried out in line with health & safety standards Work collaboratively with wider teams and support functions Aim to resolve issues on first visit wherever possible What You'll Need Proven experience working with fire security systems (CCTV, intruder, access control, fire alarms) Strong fault-finding and problem-solving skills Familiarity with industry standards and regulations Comfortable using digital job management systems Good understanding of health & safety requirements Strong communication and customer service skills Self-driven with a positive, can-do attitude Full UK driving licence This is a role offering stability, structure, and the chance to be part of a business that genuinely values its engineers. If you're open to hearing more, apply today or reach out for a confidential conversation. INDAV
Jun 12, 2026
Full time
Fire And Security Engineer 35,000 - 42,000 OTE + Excellent Benefits If you're a skilled Fire And Security Engineer looking for a role where you're trusted, supported, and properly rewarded, this opportunity is well worth exploring. A well-established and forward-thinking business is looking to strengthen its engineering team with someone who takes ownership of their work, delivers consistently high standards, and values strong customer relationships. What You'll Get Basic salary up to 42,000 depending on experience Clearly defined local patch - no excessive travel 22 days holiday plus bank holidays Company vehicle Employee referral incentives Full kit provided - tools, uniform, PPE Ongoing training and development opportunities Employee recognition initiatives The Role Installation, servicing and maintenance of fire and electronic security systems (CCTV, intruder alarms, access control, Fire Alarms) Deliver a professional and customer-focused service at all times Diagnose faults and carry out effective repairs Plan and manage your workload to maximise efficiency Complete accurate service and maintenance reports Identify system improvements and compliance issues Ensure all work is carried out in line with health & safety standards Work collaboratively with wider teams and support functions Aim to resolve issues on first visit wherever possible What You'll Need Proven experience working with fire security systems (CCTV, intruder, access control, fire alarms) Strong fault-finding and problem-solving skills Familiarity with industry standards and regulations Comfortable using digital job management systems Good understanding of health & safety requirements Strong communication and customer service skills Self-driven with a positive, can-do attitude Full UK driving licence This is a role offering stability, structure, and the chance to be part of a business that genuinely values its engineers. If you're open to hearing more, apply today or reach out for a confidential conversation. INDAV
Position: 3rd Line Engineer Location: Milton Park Salary: 38k-44k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Come and work for one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. We were also ranked as the Technology Company to Work For in the UK, reflecting our culture, our people, and our commitment to being an employer of choice. Primary Purpose: The Tier 3 team are tasked with handling the senior escalation of cases raised to the Service Delivery department. In addition, a successful applicant for the role of a Tier 3 engineer, in addition to being a highly skilled generalist, will be expected to pursue at least one line of specialisation within our supported baselines (Security, Backup & Disaster Recovery, Networking, Cloud Infrastructure etc.) Key Responsibilities Key Responsibilities: Manage incident and request tickets ensuring established SLA's are met. Being the first point of contact for escalations from Tier 2 engineers. Ensure all support requests/alerts are logged and that the client remains updated throughout the lifecycle of the request. Monitor and maintain client's Infrastructure and systems. Proactively respond to monitoring alerts and notifications. Servicing tasks within client on/offboarding processes. Ensuring that all role specific KPI's and targets are met as an individual and as a part of the wider team objectives. Providing a strong, coherent and proactive communication standard when engaging with internal departments. Providing a strong, coherent and proactive communication standard when engaging with current and prospective clients. Person Specification: Minimum: Experience with Microsoft Azure (Virtual Servers, Backup & Disaster Recovery, Networking, AVD, Hybrid deployments). Experience with current generation security technologies and services (AV, firewalls, CA policies, RBAC, managed threat response, identity threat, mail & web filter systems). Experience working with Backup & Disaster Recovery processes. Experience with internal networking infrastructure and management (DHCP, DNS, NPS/RADIUS, managed/unmanaged switches, firewalls, wireless, VPN technologies). Experience with cloud led identity/management/policy systems (Intune, Entra, ABM) Experience with physical and hybrid hypervisor technologies (VMWare, Hyper-V) Experience with Microsoft Server OS (management, maintenance, administrative tooling and deployment). Excellent knowledge of scripting and RPA automations Excellent communication skills. Excellent troubleshooting and problem resolution skills. Excellent client service. Strive to continuous improvement Able to work independently under pressure Minimum of 4 years' IT experience in a corporate or services environment Driving license and own transport essential Desirable: Experience or certification in any of the following technologies Watchguard, FortiGate, Sophos, Smoothwall firewalls Sophos Anti-Virus HPE/Aruba, Cisco, Dell, Unifi switching VMWare ESXI & Microsoft Hyper-V Microsoft Azure Apple Business Manager Google Workspace Ubiquiti, Meraki wireless Mimecast, Barracuda mail filtering Veeam, Datto, Acronis, Barracuda backup & disaster recovery INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Jun 12, 2026
Full time
Position: 3rd Line Engineer Location: Milton Park Salary: 38k-44k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Come and work for one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. We were also ranked as the Technology Company to Work For in the UK, reflecting our culture, our people, and our commitment to being an employer of choice. Primary Purpose: The Tier 3 team are tasked with handling the senior escalation of cases raised to the Service Delivery department. In addition, a successful applicant for the role of a Tier 3 engineer, in addition to being a highly skilled generalist, will be expected to pursue at least one line of specialisation within our supported baselines (Security, Backup & Disaster Recovery, Networking, Cloud Infrastructure etc.) Key Responsibilities Key Responsibilities: Manage incident and request tickets ensuring established SLA's are met. Being the first point of contact for escalations from Tier 2 engineers. Ensure all support requests/alerts are logged and that the client remains updated throughout the lifecycle of the request. Monitor and maintain client's Infrastructure and systems. Proactively respond to monitoring alerts and notifications. Servicing tasks within client on/offboarding processes. Ensuring that all role specific KPI's and targets are met as an individual and as a part of the wider team objectives. Providing a strong, coherent and proactive communication standard when engaging with internal departments. Providing a strong, coherent and proactive communication standard when engaging with current and prospective clients. Person Specification: Minimum: Experience with Microsoft Azure (Virtual Servers, Backup & Disaster Recovery, Networking, AVD, Hybrid deployments). Experience with current generation security technologies and services (AV, firewalls, CA policies, RBAC, managed threat response, identity threat, mail & web filter systems). Experience working with Backup & Disaster Recovery processes. Experience with internal networking infrastructure and management (DHCP, DNS, NPS/RADIUS, managed/unmanaged switches, firewalls, wireless, VPN technologies). Experience with cloud led identity/management/policy systems (Intune, Entra, ABM) Experience with physical and hybrid hypervisor technologies (VMWare, Hyper-V) Experience with Microsoft Server OS (management, maintenance, administrative tooling and deployment). Excellent knowledge of scripting and RPA automations Excellent communication skills. Excellent troubleshooting and problem resolution skills. Excellent client service. Strive to continuous improvement Able to work independently under pressure Minimum of 4 years' IT experience in a corporate or services environment Driving license and own transport essential Desirable: Experience or certification in any of the following technologies Watchguard, FortiGate, Sophos, Smoothwall firewalls Sophos Anti-Virus HPE/Aruba, Cisco, Dell, Unifi switching VMWare ESXI & Microsoft Hyper-V Microsoft Azure Apple Business Manager Google Workspace Ubiquiti, Meraki wireless Mimecast, Barracuda mail filtering Veeam, Datto, Acronis, Barracuda backup & disaster recovery INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Fire & Security Engineer - Southampton Salary: 38,000 - 45,000 (DOE) Service & Installation An established and reputable fire and security company is seeking an experienced Fire & Security Engineer to join their team covering Southampton and surrounding areas. The business delivers a wide range of projects across commercial and residential environments and is known for maintaining high technical standards while providing a supportive working environment for its engineers. This position involves both service and installation work across a variety of fire and security systems. The successful candidate will be responsible for installing new systems, carrying out planned maintenance, diagnosing faults, and ensuring all systems operate in accordance with current industry standards and client specifications. Key Responsibilities Installation of fire alarm, CCTV, intruder alarm, and access control systems across a range of sites Servicing, maintaining, and fault finding on existing fire and security systems Ensuring all work is completed in line with industry regulations and company procedures Completing job documentation and maintaining high standards of workmanship Working independently or as part of a wider engineering team to deliver projects effectively Candidate Requirements Proven experience working with fire and security systems in a service and/or installation capacity Good technical knowledge of fire alarms, CCTV, access control, and intruder alarm systems Strong fault finding ability and attention to detail Professional approach with good communication skills Ability to manage workload and work independently when required What's on Offer Basic salary between 38,000 - 45,000 depending on experience A varied role covering both installation and service work Ongoing training and development opportunities Stable and well-established company with a strong pipeline of projects Supportive management and a professional working environment This opportunity would suit an experienced Fire & Security Engineer seeking a long-term role within a well-organised company delivering a consistent range of projects across the Southampton area. Relevant backgrounds may include: Fire & Security Engineer, Fire Alarm Engineer, Security Engineer, Fire Alarm Service Engineer, Fire Alarm Technician, Intruder Alarm Engineer, CCTV Engineer, Access Control Engineer, Service Engineer, Electrical Engineer, Electrician, or Maintenance Electrician. INDAV
Jun 12, 2026
Full time
Fire & Security Engineer - Southampton Salary: 38,000 - 45,000 (DOE) Service & Installation An established and reputable fire and security company is seeking an experienced Fire & Security Engineer to join their team covering Southampton and surrounding areas. The business delivers a wide range of projects across commercial and residential environments and is known for maintaining high technical standards while providing a supportive working environment for its engineers. This position involves both service and installation work across a variety of fire and security systems. The successful candidate will be responsible for installing new systems, carrying out planned maintenance, diagnosing faults, and ensuring all systems operate in accordance with current industry standards and client specifications. Key Responsibilities Installation of fire alarm, CCTV, intruder alarm, and access control systems across a range of sites Servicing, maintaining, and fault finding on existing fire and security systems Ensuring all work is completed in line with industry regulations and company procedures Completing job documentation and maintaining high standards of workmanship Working independently or as part of a wider engineering team to deliver projects effectively Candidate Requirements Proven experience working with fire and security systems in a service and/or installation capacity Good technical knowledge of fire alarms, CCTV, access control, and intruder alarm systems Strong fault finding ability and attention to detail Professional approach with good communication skills Ability to manage workload and work independently when required What's on Offer Basic salary between 38,000 - 45,000 depending on experience A varied role covering both installation and service work Ongoing training and development opportunities Stable and well-established company with a strong pipeline of projects Supportive management and a professional working environment This opportunity would suit an experienced Fire & Security Engineer seeking a long-term role within a well-organised company delivering a consistent range of projects across the Southampton area. Relevant backgrounds may include: Fire & Security Engineer, Fire Alarm Engineer, Security Engineer, Fire Alarm Service Engineer, Fire Alarm Technician, Intruder Alarm Engineer, CCTV Engineer, Access Control Engineer, Service Engineer, Electrical Engineer, Electrician, or Maintenance Electrician. INDAV
Infrastructure Engineers Position Description CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector. CGI's Space, Defence and Intelligence business unit, focuses primarily on the delivery of contemporary and innovative technical solutions for the government agencies most challenging problems. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We are currently looking for an experienced infrastructure engineers to join our cross-functional team who, in partnership with our clients, will help define, guide and assure the delivery of integrated solutions. The role offers fantastic opportunities to work within an interesting and highly rewarding environment. We are heavily committed to developing our members and provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Although we would like candidates to have all the skills we need, we would consider high quality individuals who meet most of the criteria. Due to the secure nature of this project, this role requires candidates to either already hold, or be eligible to obtain, a high level of UK Security Clearance. To meet the eligibility criteria for this clearance, applicants must be sole British nationals, have been resident in the UK for the past 10 years, and must not have spent more than 28 consecutive days outside the UK within the last five years. Individuals who do not currently hold clearance are still encouraged to apply and will be considered both for this position and for other suitable opportunities within CGI where appropriate. This role is primarily based on a secure client site and requires attendance on site five days per week due to the sensitive nature of the work and the systems involved. While the position is predominantly site-based, there may be occasional flexibility where business needs and security constraints allow. Any such arrangements would be agreed in advance with the project team. Your future duties and responsibilities • Design, implement, and manage complex network architectures, including LAN, WAN, and cloud-based systems. • Monitor network performance, troubleshoot issues, and optimize network resources to ensure high availability and security. • Configure and maintain firewalls, routers, switches, and VPNs in compliance with security policies. • Oversee the installation, configuration, and maintenance of storage solutions, including SAN, NAS, and backup systems. • Ensure data integrity, availability, and security through regular backups, disaster recovery planning, and storage optimization. • Implement and manage storage policies, quotas, and replication to ensure efficient and secure data management. • Install, configure, and maintain Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, and other core services. • Perform regular patch management, software updates, and system upgrades to maintain security and performance standards. • Manage user accounts, permissions, and access controls in accordance with organizational security policies. Required qualifications to be successful in this role • Proven experience in one or more areas of infrastructure management: network, storage, or Windows Server. • Ability to think outside the box and solve complex technical challenges. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jun 12, 2026
Full time
Infrastructure Engineers Position Description CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the 'World's Best Employers' by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector. CGI's Space, Defence and Intelligence business unit, focuses primarily on the delivery of contemporary and innovative technical solutions for the government agencies most challenging problems. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We are currently looking for an experienced infrastructure engineers to join our cross-functional team who, in partnership with our clients, will help define, guide and assure the delivery of integrated solutions. The role offers fantastic opportunities to work within an interesting and highly rewarding environment. We are heavily committed to developing our members and provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Although we would like candidates to have all the skills we need, we would consider high quality individuals who meet most of the criteria. Due to the secure nature of this project, this role requires candidates to either already hold, or be eligible to obtain, a high level of UK Security Clearance. To meet the eligibility criteria for this clearance, applicants must be sole British nationals, have been resident in the UK for the past 10 years, and must not have spent more than 28 consecutive days outside the UK within the last five years. Individuals who do not currently hold clearance are still encouraged to apply and will be considered both for this position and for other suitable opportunities within CGI where appropriate. This role is primarily based on a secure client site and requires attendance on site five days per week due to the sensitive nature of the work and the systems involved. While the position is predominantly site-based, there may be occasional flexibility where business needs and security constraints allow. Any such arrangements would be agreed in advance with the project team. Your future duties and responsibilities • Design, implement, and manage complex network architectures, including LAN, WAN, and cloud-based systems. • Monitor network performance, troubleshoot issues, and optimize network resources to ensure high availability and security. • Configure and maintain firewalls, routers, switches, and VPNs in compliance with security policies. • Oversee the installation, configuration, and maintenance of storage solutions, including SAN, NAS, and backup systems. • Ensure data integrity, availability, and security through regular backups, disaster recovery planning, and storage optimization. • Implement and manage storage policies, quotas, and replication to ensure efficient and secure data management. • Install, configure, and maintain Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, and other core services. • Perform regular patch management, software updates, and system upgrades to maintain security and performance standards. • Manage user accounts, permissions, and access controls in accordance with organizational security policies. Required qualifications to be successful in this role • Proven experience in one or more areas of infrastructure management: network, storage, or Windows Server. • Ability to think outside the box and solve complex technical challenges. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Full job description Up to 42k Office-Based Permanent Position Company Benefits & Holidays Full-Time Project Manager (Office Based) is responsible for overseeing planning, coordination, system compliance, and performance control of engineering operations within the region. This role would require you to have a technical background in Fire and Security. This role acts as the central operational hub, ensuring engineers are effectively scheduled, performance is tracked, and service delivery is controlled in line with business objectives and KPIs. What You'll Be Doing: 1. Planning & Scheduling Oversight Manage and optimize engineer scheduling and workload distribution Ensure efficient route planning and job allocation Balance reactive, PPM, and remedial workloads Work closely with field-based managers to align resources 2. Performance Monitoring & Control Monitor performance across the four pillars: Revenue, First Time Fixm, Utilization, and Open Calls Monitor daily/weekly performance reports Identify trends, risks, and underperformance Drive corrective actions with field managers 3. System & Process Compliance Ensure engineers update CASH system in real time Monitor job progression, time allocation, and completion data Validate travel time and job accuracy Ensure data integrity across all systems 4. Operational Support Act as escalation point for scheduling and planning issues Support coordination of emergency and high priority works Liaise with subcontractors and third parties where required Ensure smooth communication between office and field teams 5. Continuous Improvement Identify process inefficiencies and implement improvements Support automation and system enhancements Drive consistency in operational processes Key Performance Indicators Scheduling Efficiency Engineer Utilisation Open Call Backlog Reduction System Compliance (CASH accuracy) SLA Performance Data Accuracy & Reporting Quality What You'll Bring: Experience in service planning, scheduling, or operations Strong understanding of Fire & Security service environment Experience with service management systems (CASH desirable) Strong analytical and reporting capability Personal Attributes Highly organised and detail-focused Data-driven mindset Strong communicator Problem-solving and proactive Able to manage multiple priorities
Jun 12, 2026
Full time
Full job description Up to 42k Office-Based Permanent Position Company Benefits & Holidays Full-Time Project Manager (Office Based) is responsible for overseeing planning, coordination, system compliance, and performance control of engineering operations within the region. This role would require you to have a technical background in Fire and Security. This role acts as the central operational hub, ensuring engineers are effectively scheduled, performance is tracked, and service delivery is controlled in line with business objectives and KPIs. What You'll Be Doing: 1. Planning & Scheduling Oversight Manage and optimize engineer scheduling and workload distribution Ensure efficient route planning and job allocation Balance reactive, PPM, and remedial workloads Work closely with field-based managers to align resources 2. Performance Monitoring & Control Monitor performance across the four pillars: Revenue, First Time Fixm, Utilization, and Open Calls Monitor daily/weekly performance reports Identify trends, risks, and underperformance Drive corrective actions with field managers 3. System & Process Compliance Ensure engineers update CASH system in real time Monitor job progression, time allocation, and completion data Validate travel time and job accuracy Ensure data integrity across all systems 4. Operational Support Act as escalation point for scheduling and planning issues Support coordination of emergency and high priority works Liaise with subcontractors and third parties where required Ensure smooth communication between office and field teams 5. Continuous Improvement Identify process inefficiencies and implement improvements Support automation and system enhancements Drive consistency in operational processes Key Performance Indicators Scheduling Efficiency Engineer Utilisation Open Call Backlog Reduction System Compliance (CASH accuracy) SLA Performance Data Accuracy & Reporting Quality What You'll Bring: Experience in service planning, scheduling, or operations Strong understanding of Fire & Security service environment Experience with service management systems (CASH desirable) Strong analytical and reporting capability Personal Attributes Highly organised and detail-focused Data-driven mindset Strong communicator Problem-solving and proactive Able to manage multiple priorities
Location Gillingham (Kent), Manchester, Stratford About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the CODE Technology Infrastructure Team (CTI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. CTI supports FIS CODE and all wider FIS investigations. CODE Technology Infrastructure (CTI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy sensitive technologies and to deliver innovative new solutions, designed around our customers' needs. CTI works in an integrated way to combine digital and technology change, project delivery, business process, product management and cultural change to maximise impact and ensure sustainability. As FIS grows, so does the need for Infrastructure support. The Senior Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. Job description As a Senior IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with other Infrastructure managers and collaborate closely with fellow engineers to provide support and have responsibility for project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Technology Infrastructure. For more information about our Directorates, Lines of Business and some of our roles, please visit the FIS Careers pages (opens in new window). Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. This is an IT Technical role, and you will already have an Infrastructure background with technical understanding of infrastructure (i.e, virtual machines, datacentres and environments). The successful candidate will be undertaking the following (but not limited to): Technical Lead and direct a team of infrastructure specialists and engineers, ensuring services are integrated, delivered, and operated as required. Provide direction and support to junior engineers. Manage multiple priorities in a fast-paced environment. Lead and work collaboratively within a high performing, technically skilled team, sharing ideas and best practices, while also demonstrating the initiative to work independently with minimal supervision. Play a leading role in the planning, designing, maintaining, and improving FIS Infrastructure services and technologies. Work closely with third party providers, to support the delivery of infrastructure services, and collaborate with technical architects to translate architectural designs into operation infrastructure. You can break complex issues down into their component parts to identify and diagnose root causes, and you are skilled at troubleshooting and identifying problems across different technology capabilities. Communication We are looking for an excellent communicator who can describe basic technical concepts to technical and non-technical audiences and you will regularly be expected to provide verbal updates and produce written user documentation on BAU taskings and projects. Additional responsibilities This may include participating in technical workshops to assess business requirements to support possible changes to existing services, identifying requirements and quantifying benefits. Travel and On Call Regular travel within the UK for meetings and infrastructure work will be required with occasional overnight stays. You will be required to work out of hours on an on-call rota, weekdays and weekends. Essential Criteria Extensive experience with network technologies such as Cisco routing and switching, Fortinet, ACI, Cisco Firepower, Core Network Knowledge such as IPv4, DNS, DHCP, subnetting etc and the use of ACLs in hardware and software firewalls. Demonstrable experience with Microsoft Windows domains and Systems Administrations Extensive awareness or experience of Data Centre Management and Enterprise Hardware such as HP or PURE Storage. Experience of Enterprise Class Operating Systems (Windows, Linux etc). Experience with Virtualisation such as VMWare, HyperV, or similar. Experience in providing support and guidance to other junior colleagues. Demonstrable experience in Troubleshooting and problem solving. Demonstrable experience and knowledge of best practice security principles information security and disaster recovery. Desirable Criteria Qualifications in Information Technology or a related field and/or practical experience supporting an IT environment. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, etc. Exposure to, or awareness of automation, scripting or programming languages (PowerShell, Python, TypeScript, etc.). Awareness of public cloud technologies or an interest to learn more. ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards. Exposure to, or experience working with DevOps processes and practices. Experience working with Gitlab or other CI/CD tools. Knowledge of Solution Architecture. Knowledge of Containerisation. Full UK Driving Licence.
Jun 12, 2026
Full time
Location Gillingham (Kent), Manchester, Stratford About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the CODE Technology Infrastructure Team (CTI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. CTI supports FIS CODE and all wider FIS investigations. CODE Technology Infrastructure (CTI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy sensitive technologies and to deliver innovative new solutions, designed around our customers' needs. CTI works in an integrated way to combine digital and technology change, project delivery, business process, product management and cultural change to maximise impact and ensure sustainability. As FIS grows, so does the need for Infrastructure support. The Senior Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. Job description As a Senior IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with other Infrastructure managers and collaborate closely with fellow engineers to provide support and have responsibility for project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Technology Infrastructure. For more information about our Directorates, Lines of Business and some of our roles, please visit the FIS Careers pages (opens in new window). Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. This is an IT Technical role, and you will already have an Infrastructure background with technical understanding of infrastructure (i.e, virtual machines, datacentres and environments). The successful candidate will be undertaking the following (but not limited to): Technical Lead and direct a team of infrastructure specialists and engineers, ensuring services are integrated, delivered, and operated as required. Provide direction and support to junior engineers. Manage multiple priorities in a fast-paced environment. Lead and work collaboratively within a high performing, technically skilled team, sharing ideas and best practices, while also demonstrating the initiative to work independently with minimal supervision. Play a leading role in the planning, designing, maintaining, and improving FIS Infrastructure services and technologies. Work closely with third party providers, to support the delivery of infrastructure services, and collaborate with technical architects to translate architectural designs into operation infrastructure. You can break complex issues down into their component parts to identify and diagnose root causes, and you are skilled at troubleshooting and identifying problems across different technology capabilities. Communication We are looking for an excellent communicator who can describe basic technical concepts to technical and non-technical audiences and you will regularly be expected to provide verbal updates and produce written user documentation on BAU taskings and projects. Additional responsibilities This may include participating in technical workshops to assess business requirements to support possible changes to existing services, identifying requirements and quantifying benefits. Travel and On Call Regular travel within the UK for meetings and infrastructure work will be required with occasional overnight stays. You will be required to work out of hours on an on-call rota, weekdays and weekends. Essential Criteria Extensive experience with network technologies such as Cisco routing and switching, Fortinet, ACI, Cisco Firepower, Core Network Knowledge such as IPv4, DNS, DHCP, subnetting etc and the use of ACLs in hardware and software firewalls. Demonstrable experience with Microsoft Windows domains and Systems Administrations Extensive awareness or experience of Data Centre Management and Enterprise Hardware such as HP or PURE Storage. Experience of Enterprise Class Operating Systems (Windows, Linux etc). Experience with Virtualisation such as VMWare, HyperV, or similar. Experience in providing support and guidance to other junior colleagues. Demonstrable experience in Troubleshooting and problem solving. Demonstrable experience and knowledge of best practice security principles information security and disaster recovery. Desirable Criteria Qualifications in Information Technology or a related field and/or practical experience supporting an IT environment. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, etc. Exposure to, or awareness of automation, scripting or programming languages (PowerShell, Python, TypeScript, etc.). Awareness of public cloud technologies or an interest to learn more. ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards. Exposure to, or experience working with DevOps processes and practices. Experience working with Gitlab or other CI/CD tools. Knowledge of Solution Architecture. Knowledge of Containerisation. Full UK Driving Licence.
Government Digital & Data
Nottingham, Nottinghamshire
Location Nottingham About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Digital Forensic Infrastructure (DFI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DFI works in an integrated way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise impact and ensure sustainability. "This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Job description As FIS grows, so does the need for Infrastructure support. The Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. As a Higher IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with Infrastructure managers and collaborate closely with fellow engineers to provide third-line support and project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Infrastructure and Technology. "This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. This is an IT Technical role, and you will already have an Infrastructure background with technical understanding of infrastructure (i.e., virtual machines, datacentres and environments). The successful candidate will be undertaking the following (but not limited to): Technical Providing 3rd-line support for Incidents, managing Service Requests, Tasks and Problems, adhering to established processes and ITIL standard methodology within agreed SLA's. Supporting datacentre management activities including capacity and availability management. Installing, managing, and maintaining end user devices in a Windows environment. Involvement in the assurance programme to ensure that assets are regularly reviewed, maintained and improved where necessary. Assisting in the provision of outstanding services and consistent levels of capability. Provide technical support and assistance to projects, ensuring delivery of non-functional requirements and continual service improvement. Be familiar with the installed hardware and software and the procedures in use in the IT Infrastructure area. Communication We are looking for an excellent communicator who can describe basic technical concepts to technical and non-technical audiences and you will regularly be expected to provide verbal updates and produce written user documentation on BAU taskings and projects. Additional responsibilities This may include participating in technical workshops to assess business requirements to support possible changes to existing services, identifying requirements and quantifying benefits. Travel and On Call Regular travel within the UK for meetings and infrastructure work will be required with occasional overnight stays. You will be required to work out of hours on an on-call rota, weekdays and weekends. Essential Criteria: Demonstrable knowledge or experience with network technologies including knowing how to build, configure, administer and support infrastructure technologies and solutions. These technologies and solutions can include computing, storage, networking, physical infrastructure, software, commercial-off-the-shelf software (COTS), and open-source packages and solutions. Knowledge or exposure to virtualisation technologies such as VMWare, vSphere or Horizon. Demonstrable knowledge or experience of Microsoft Windows domains and associated services (A/D, GPOs, domain trusts, DNS, DHCP, PKI etc.). Experience with supporting the planning, installation, maintenance and improvement of hardware services within a data centre. Demonstrable experience to break a problem down into its component parts to identify and diagnose root causes as well as troubleshoot across different technology capabilities. You can demonstrate an awareness of information security and the types of security controls that can be used to mitigate security threats within solutions and services. Strong communicator who can perform in a client/customer facing role with the ability to communicate technical concepts to a non-technical audience (both verbally and in writing). Desirable Criteria: Qualifications in Information Technology or a related field and/or practical experience supporting an IT environment. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, CompTIA, etc. Knowledge or experience of Cisco, ACI or NXOS, Fortigate firewalls. ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards. Exposure to, or experience working with DevOps processes and practices. Experience working with Gitlab or other CI/CD tools. Experience working with programming/IaC languages (eg. Powershell, Python, Terraform). Exposure to, or experience working with project management tools (eg. Jira, MS Project) Exposure to, or experience with version control systems.
Jun 12, 2026
Full time
Location Nottingham About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Digital Forensic Infrastructure (DFI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DFI works in an integrated way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise impact and ensure sustainability. "This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Job description As FIS grows, so does the need for Infrastructure support. The Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. As a Higher IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with Infrastructure managers and collaborate closely with fellow engineers to provide third-line support and project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Infrastructure and Technology. "This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. This is an IT Technical role, and you will already have an Infrastructure background with technical understanding of infrastructure (i.e., virtual machines, datacentres and environments). The successful candidate will be undertaking the following (but not limited to): Technical Providing 3rd-line support for Incidents, managing Service Requests, Tasks and Problems, adhering to established processes and ITIL standard methodology within agreed SLA's. Supporting datacentre management activities including capacity and availability management. Installing, managing, and maintaining end user devices in a Windows environment. Involvement in the assurance programme to ensure that assets are regularly reviewed, maintained and improved where necessary. Assisting in the provision of outstanding services and consistent levels of capability. Provide technical support and assistance to projects, ensuring delivery of non-functional requirements and continual service improvement. Be familiar with the installed hardware and software and the procedures in use in the IT Infrastructure area. Communication We are looking for an excellent communicator who can describe basic technical concepts to technical and non-technical audiences and you will regularly be expected to provide verbal updates and produce written user documentation on BAU taskings and projects. Additional responsibilities This may include participating in technical workshops to assess business requirements to support possible changes to existing services, identifying requirements and quantifying benefits. Travel and On Call Regular travel within the UK for meetings and infrastructure work will be required with occasional overnight stays. You will be required to work out of hours on an on-call rota, weekdays and weekends. Essential Criteria: Demonstrable knowledge or experience with network technologies including knowing how to build, configure, administer and support infrastructure technologies and solutions. These technologies and solutions can include computing, storage, networking, physical infrastructure, software, commercial-off-the-shelf software (COTS), and open-source packages and solutions. Knowledge or exposure to virtualisation technologies such as VMWare, vSphere or Horizon. Demonstrable knowledge or experience of Microsoft Windows domains and associated services (A/D, GPOs, domain trusts, DNS, DHCP, PKI etc.). Experience with supporting the planning, installation, maintenance and improvement of hardware services within a data centre. Demonstrable experience to break a problem down into its component parts to identify and diagnose root causes as well as troubleshoot across different technology capabilities. You can demonstrate an awareness of information security and the types of security controls that can be used to mitigate security threats within solutions and services. Strong communicator who can perform in a client/customer facing role with the ability to communicate technical concepts to a non-technical audience (both verbally and in writing). Desirable Criteria: Qualifications in Information Technology or a related field and/or practical experience supporting an IT environment. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, CompTIA, etc. Knowledge or experience of Cisco, ACI or NXOS, Fortigate firewalls. ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards. Exposure to, or experience working with DevOps processes and practices. Experience working with Gitlab or other CI/CD tools. Experience working with programming/IaC languages (eg. Powershell, Python, Terraform). Exposure to, or experience working with project management tools (eg. Jira, MS Project) Exposure to, or experience with version control systems.
Location Coventry, West Midlands (England), CV1 2WT : Darlington, North East England, DL1 5QE : Manchester, North West England, M1 2WD : Sheffield, Yorkshire and the Humber, S1 2FJ : City of Westminster, London (region), SW1P 3BT About the job Job summary The Department for Education is seeking to recruit IT Infrastructure Engineers to work across multiple endeavours in the Microsoft Azure public cloud and on premises. We continually seek new and innovative opportunities in our cloud estate for efficiencies, economies of scale and new value to users across established cloud computing platforms to make them better for users, increase value for money and reduce complexity. Specialist Network Infrastructure Engineers in the Department for Education design, build, operate and support IT network infrastructure resources that underpin internal user services and services to the public. If you are successful, you will work as part of a team providing specialist IT network capability within the Department's Infrastructure Engineering Profession, focusing in depth on network topology, connectivity, and boundary controls (firewalls & Web Application Firewalls). Job description As a Senior Network Infrastructure Engineer, you will collaborate with other Infrastructure Engineers to manage, operate and maintain the Department for Education's physical and cloud networking infrastructure. In a user-centred, agile environment you will assist with driving improvements to modernise the deployment and management of network resources. This includes supporting the primary Lead Network Infrastructure Engineer to phase out outdated practices and implement new initiatives to enhance operation and maintenance. In this highly technical role you will: Input into the overall management of the network domain, contributing to plans regarding technology roadmaps, projects, workforce and budgets. Build, operate and maintain network resources. Respond to incidents and requests to identify and resolve issues preventing delivery. Identify patterns and trends within incidents and collaborate with others where required to resolve problems. Identify technical improvements to automate the deployment of network resources and management tasks where possible. Advocate user-centric, agile approaches which focus on rapid, effective delivery of high-quality services. Collaborate with and support third-party suppliers in providing network infrastructure services. Share knowledge of tools and techniques with the wider team and community, growing awareness, inclusivity and balance. Security Vetting If you are successful, you must be prepared to undergo the Security Check (SC) clearance process before you begin your role at DfE. Please see the guidance here for further information. Person specification Essential Criteria: Experience of building, configuring, operating and maintaining network infrastructure resources including switches, Wi-Fi equipment, DHCP, virtual networks (Azure preferably) and other connectivity resources. Experience of using automation techniques to configure network services, automate processes and extract information. This may include using software, tooling, scripting and other automation techniques such as Python, PowerShell, Bicep or vendor-specific automation tools. Experience of administering boundary and security controls, options and configuration settings to protect cloud computing services, and to mitigate against security threats and vulnerabilities including firewalls, Web Application Firewalls and other access control resources. Experience of breaking down IT infrastructure problems into component parts to identify and diagnose root causes; troubleshooting; and identifying problems across different technology areas. Experience of problem management techniques: initiating and monitoring actions to investigate patterns and trends to resolve problems; determining the appropriate remedy; assisting with its implementation; and determining preventative measures. Desirable Criteria: Verified credentials, certification or qualifications in the IT network space an advantage particularly Palo Alto, Cisco/Meraki or Barracuda. An understanding of the benefits of service levels and service frameworks and how to operate within them to deliver, operate and maintain IT infrastructure services. Experience of defining integration builds to combine IT infrastructure components to create a consolidated solution, and co-ordinating & testing build activities across systems. Experience of collaborating with, and conveying technical concepts to, both technical and non-technical stakeholders. Experience of working with and applying design standards, methods and tools; and developing systems designs for review to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. Experience of reviewing requirements and specifications, defining test conditions and analysing and reporting test activities and results. Desirable criteria will only be assessed at interview, in the event of a tie break situation, to make an informed decision.
Jun 12, 2026
Full time
Location Coventry, West Midlands (England), CV1 2WT : Darlington, North East England, DL1 5QE : Manchester, North West England, M1 2WD : Sheffield, Yorkshire and the Humber, S1 2FJ : City of Westminster, London (region), SW1P 3BT About the job Job summary The Department for Education is seeking to recruit IT Infrastructure Engineers to work across multiple endeavours in the Microsoft Azure public cloud and on premises. We continually seek new and innovative opportunities in our cloud estate for efficiencies, economies of scale and new value to users across established cloud computing platforms to make them better for users, increase value for money and reduce complexity. Specialist Network Infrastructure Engineers in the Department for Education design, build, operate and support IT network infrastructure resources that underpin internal user services and services to the public. If you are successful, you will work as part of a team providing specialist IT network capability within the Department's Infrastructure Engineering Profession, focusing in depth on network topology, connectivity, and boundary controls (firewalls & Web Application Firewalls). Job description As a Senior Network Infrastructure Engineer, you will collaborate with other Infrastructure Engineers to manage, operate and maintain the Department for Education's physical and cloud networking infrastructure. In a user-centred, agile environment you will assist with driving improvements to modernise the deployment and management of network resources. This includes supporting the primary Lead Network Infrastructure Engineer to phase out outdated practices and implement new initiatives to enhance operation and maintenance. In this highly technical role you will: Input into the overall management of the network domain, contributing to plans regarding technology roadmaps, projects, workforce and budgets. Build, operate and maintain network resources. Respond to incidents and requests to identify and resolve issues preventing delivery. Identify patterns and trends within incidents and collaborate with others where required to resolve problems. Identify technical improvements to automate the deployment of network resources and management tasks where possible. Advocate user-centric, agile approaches which focus on rapid, effective delivery of high-quality services. Collaborate with and support third-party suppliers in providing network infrastructure services. Share knowledge of tools and techniques with the wider team and community, growing awareness, inclusivity and balance. Security Vetting If you are successful, you must be prepared to undergo the Security Check (SC) clearance process before you begin your role at DfE. Please see the guidance here for further information. Person specification Essential Criteria: Experience of building, configuring, operating and maintaining network infrastructure resources including switches, Wi-Fi equipment, DHCP, virtual networks (Azure preferably) and other connectivity resources. Experience of using automation techniques to configure network services, automate processes and extract information. This may include using software, tooling, scripting and other automation techniques such as Python, PowerShell, Bicep or vendor-specific automation tools. Experience of administering boundary and security controls, options and configuration settings to protect cloud computing services, and to mitigate against security threats and vulnerabilities including firewalls, Web Application Firewalls and other access control resources. Experience of breaking down IT infrastructure problems into component parts to identify and diagnose root causes; troubleshooting; and identifying problems across different technology areas. Experience of problem management techniques: initiating and monitoring actions to investigate patterns and trends to resolve problems; determining the appropriate remedy; assisting with its implementation; and determining preventative measures. Desirable Criteria: Verified credentials, certification or qualifications in the IT network space an advantage particularly Palo Alto, Cisco/Meraki or Barracuda. An understanding of the benefits of service levels and service frameworks and how to operate within them to deliver, operate and maintain IT infrastructure services. Experience of defining integration builds to combine IT infrastructure components to create a consolidated solution, and co-ordinating & testing build activities across systems. Experience of collaborating with, and conveying technical concepts to, both technical and non-technical stakeholders. Experience of working with and applying design standards, methods and tools; and developing systems designs for review to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. Experience of reviewing requirements and specifications, defining test conditions and analysing and reporting test activities and results. Desirable criteria will only be assessed at interview, in the event of a tie break situation, to make an informed decision.
Network IT Recruitment
Milton Keynes, Buckinghamshire
Network IT is recruiting for an experienced Senior Network Architect reporting directly to the CTO at our client, who is about to undergo enterprise network and datacentre transformation. This is a key role leading the architecture for a major new programme, with responsibility for designing and governing secure, resilient, and scalable network solutions across complex enterprise environments. You will own end-to-end network architecture across physical and logical domains, including LAN, WAN, SD-WAN, cloud networking, Firewalls, load balancers, VPNs, and network security services. Working closely with senior stakeholders, delivery teams, and suppliers, you will ensure solutions align with business objectives, security requirements, and enterprise architecture standards. Please note this is a DV Cleared role. We can only accept applications from British Citizens. Role: Senior Network Architect Duration: 9 Months Rate: £790 per day Status: Inside IR35 Location: Milton Keynes Working Arrangement: Hybrid - 3 days onsite Key Responsibilities Lead architecture and design for large scale network and connectivity solutions. Produce and govern high and low-level designs, ensuring alignment with enterprise architecture and security standards. Provide technical leadership and guidance to architects, engineers, and project teams. Review and assure complex technical solutions through governance and design authority processes. Engage with business stakeholders, suppliers, and delivery teams to translate requirements into robust technical designs. Drive network strategy, standards, automation, and continuous improvement initiatives. Support risk management, compliance, and operational assurance activities. Experience Extensive experience in enterprise network architecture and design. Strong expertise in E2E datacentre design and hybrid cloud networking. Proven delivery of secure, resilient, and cost effective LAN, WAN, and cloud network solutions. Deep technical knowledge of Cisco networking technologies (ACI, Nexus, Catalyst, ASR, Firepower/NGFW), VMware NSX, and Palo Alto Firewalls. Experience designing and governing networking across VMware private cloud, Microsoft on-premises, and Azure and/or AWS environments. Strong customer facing and stakeholder management skills. Experience producing and reviewing architecture artefacts using TOGAF and recognised architecture frameworks. Knowledge of UK Government security frameworks, NCSC guidance, Secure by Design, Zero Trust, and cloud security principles. Experience with network automation, orchestration, and air-gapped or highly secure environments. Relevant certifications such as CCNP, PCNSE, VCP-NV, Azure Network Engineer, AWS Solutions Architect, or equivalent experience. DV Clearance.
Jun 12, 2026
Contractor
Network IT is recruiting for an experienced Senior Network Architect reporting directly to the CTO at our client, who is about to undergo enterprise network and datacentre transformation. This is a key role leading the architecture for a major new programme, with responsibility for designing and governing secure, resilient, and scalable network solutions across complex enterprise environments. You will own end-to-end network architecture across physical and logical domains, including LAN, WAN, SD-WAN, cloud networking, Firewalls, load balancers, VPNs, and network security services. Working closely with senior stakeholders, delivery teams, and suppliers, you will ensure solutions align with business objectives, security requirements, and enterprise architecture standards. Please note this is a DV Cleared role. We can only accept applications from British Citizens. Role: Senior Network Architect Duration: 9 Months Rate: £790 per day Status: Inside IR35 Location: Milton Keynes Working Arrangement: Hybrid - 3 days onsite Key Responsibilities Lead architecture and design for large scale network and connectivity solutions. Produce and govern high and low-level designs, ensuring alignment with enterprise architecture and security standards. Provide technical leadership and guidance to architects, engineers, and project teams. Review and assure complex technical solutions through governance and design authority processes. Engage with business stakeholders, suppliers, and delivery teams to translate requirements into robust technical designs. Drive network strategy, standards, automation, and continuous improvement initiatives. Support risk management, compliance, and operational assurance activities. Experience Extensive experience in enterprise network architecture and design. Strong expertise in E2E datacentre design and hybrid cloud networking. Proven delivery of secure, resilient, and cost effective LAN, WAN, and cloud network solutions. Deep technical knowledge of Cisco networking technologies (ACI, Nexus, Catalyst, ASR, Firepower/NGFW), VMware NSX, and Palo Alto Firewalls. Experience designing and governing networking across VMware private cloud, Microsoft on-premises, and Azure and/or AWS environments. Strong customer facing and stakeholder management skills. Experience producing and reviewing architecture artefacts using TOGAF and recognised architecture frameworks. Knowledge of UK Government security frameworks, NCSC guidance, Secure by Design, Zero Trust, and cloud security principles. Experience with network automation, orchestration, and air-gapped or highly secure environments. Relevant certifications such as CCNP, PCNSE, VCP-NV, Azure Network Engineer, AWS Solutions Architect, or equivalent experience. DV Clearance.
Automation Tester (Security Clearance) Position Description At CGI, we're redefining the standards of infrastructure reliability and performance across hybrid and cloud environments. As an Infrastructure Test Engineer, you'll play a vital role in ensuring that mission-critical platforms are resilient, secure, and production-ready. Working at the intersection of infrastructure, automation, and quality engineering, you'll help shape the foundations that keep organisations connected, scalable, and future-proof. This is your opportunity to make an impact through precision, collaboration, and innovation - delivering trusted infrastructure that drives real-world outcomes. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Please note this is a long-term role suited to Gloucester-based Partners able to commute daily to the client's office (five days per week). Your future duties and responsibilities In this role, you will take ownership of infrastructure quality across complex hybrid environments - designing, automating, and executing validation processes that ensure platform integrity and performance. You'll collaborate closely with DevOps, SRE, and network specialists to embed testing excellence into every stage of delivery. You will drive automation, integrate testing within CI/CD workflows, and use advanced monitoring insights to anticipate and resolve issues before they impact operations. Supported by a culture of collaboration and continuous learning, you'll help shape robust infrastructure that delivers dependable, secure outcomes for CGI clients. Key responsibilities: • Design & Execute: Develop and run functional, non-functional, and performance tests for servers, networks, containers, and cloud platforms. • Automate & Streamline: Build automated test scripts using Ansible, Terraform, Python, or Bash to validate infrastructure deployments. • Integrate & Enhance: Embed automated testing within CI/CD pipelines using Jenkins, GitLab CI, or Azure DevOps. • Monitor & Diagnose: Analyse logs and telemetry via Prometheus, Grafana, or ELK to detect anomalies and inform continuous improvement. • Collaborate & Document: Work with platform engineers and SREs to define coverage, maintain traceability, and capture results for release assurance. Required qualifications to be successful in this role You should bring a strong technical foundation in infrastructure testing, automation, and validation - with a proven ability to ensure quality across hybrid and cloud environments. Essential qualifications: • Proven experience testing infrastructure platforms (compute, storage, networking, or virtualisation). • Strong Linux/Unix skills and proficiency in shell scripting. • Hands-on experience with IaC and automation tools (Terraform, Ansible, or Puppet). • Familiarity with AWS, Azure, or GCP environments. • Exposure to container technologies (Docker, Kubernetes). • Understanding of network protocols, firewall configurations, and security best practices. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Jun 12, 2026
Full time
Automation Tester (Security Clearance) Position Description At CGI, we're redefining the standards of infrastructure reliability and performance across hybrid and cloud environments. As an Infrastructure Test Engineer, you'll play a vital role in ensuring that mission-critical platforms are resilient, secure, and production-ready. Working at the intersection of infrastructure, automation, and quality engineering, you'll help shape the foundations that keep organisations connected, scalable, and future-proof. This is your opportunity to make an impact through precision, collaboration, and innovation - delivering trusted infrastructure that drives real-world outcomes. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Please note this is a long-term role suited to Gloucester-based Partners able to commute daily to the client's office (five days per week). Your future duties and responsibilities In this role, you will take ownership of infrastructure quality across complex hybrid environments - designing, automating, and executing validation processes that ensure platform integrity and performance. You'll collaborate closely with DevOps, SRE, and network specialists to embed testing excellence into every stage of delivery. You will drive automation, integrate testing within CI/CD workflows, and use advanced monitoring insights to anticipate and resolve issues before they impact operations. Supported by a culture of collaboration and continuous learning, you'll help shape robust infrastructure that delivers dependable, secure outcomes for CGI clients. Key responsibilities: • Design & Execute: Develop and run functional, non-functional, and performance tests for servers, networks, containers, and cloud platforms. • Automate & Streamline: Build automated test scripts using Ansible, Terraform, Python, or Bash to validate infrastructure deployments. • Integrate & Enhance: Embed automated testing within CI/CD pipelines using Jenkins, GitLab CI, or Azure DevOps. • Monitor & Diagnose: Analyse logs and telemetry via Prometheus, Grafana, or ELK to detect anomalies and inform continuous improvement. • Collaborate & Document: Work with platform engineers and SREs to define coverage, maintain traceability, and capture results for release assurance. Required qualifications to be successful in this role You should bring a strong technical foundation in infrastructure testing, automation, and validation - with a proven ability to ensure quality across hybrid and cloud environments. Essential qualifications: • Proven experience testing infrastructure platforms (compute, storage, networking, or virtualisation). • Strong Linux/Unix skills and proficiency in shell scripting. • Hands-on experience with IaC and automation tools (Terraform, Ansible, or Puppet). • Familiarity with AWS, Azure, or GCP environments. • Exposure to container technologies (Docker, Kubernetes). • Understanding of network protocols, firewall configurations, and security best practices. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Fire & Security Team Leader Location: Glasgow Salary & Package £40,000 plus overtime, bonus, and standby payments Are you an experienced Fire & Security professional looking to take the next step into a leadership role with a company that values its engineers, offers strong earning potential, and supports long-term career development? We are looking for a skilled and motivated Fire & Securit click apply for full job details
Jun 12, 2026
Full time
Fire & Security Team Leader Location: Glasgow Salary & Package £40,000 plus overtime, bonus, and standby payments Are you an experienced Fire & Security professional looking to take the next step into a leadership role with a company that values its engineers, offers strong earning potential, and supports long-term career development? We are looking for a skilled and motivated Fire & Securit click apply for full job details
Helpdesk Engineer - Kinver Benefits Start salary from £25,000 per year Ongoing training and development opportunities Exposure to wide range of technologies and environments Career progression opportunities within the business Performance rewards/bonuses Company pension scheme Holiday entitlement in line with company policy awarded more holiday after serving time at Serveline. Role Overview Serveline IT Ltd are looking for an experienced and customer-focused Helpdesk Engineer to join our growing Helpdesk team. This role is ideal for someone with previous IT support experience who is looking to further develop their technical knowledge within a fast-paced Managed Service Provider (MSP) environment. The successful candidate will provide first and second-line support to a wide range of customers across multiple sectors including business, education, and charities. You will be responsible for troubleshooting technical issues, supporting end users remotely, maintaining high service standards, and assisting with infrastructure and cloud-based technologies Key Responsibilities Provide first and second-line technical support via phone, email, and remote support tools Manage and progress support tickets within agreed service levels and priorities Troubleshoot and resolve issues relating to Microsoft Windows, Microsoft 365, networking, printers, email systems, and cloud services Escalate complex or high-priority issues to senior engineers where required Configure and deploy laptops, desktops, and mobile devices Support Microsoft 365 administration including Exchange, Teams, SharePoint, and Entra ID Assist with onboarding new customers and user setups Maintain accurate documentation and ticket updates Support cyber security best practices and follow company procedures Participating in customer projects, installations, and system upgrades where required Deliver excellent customer service and maintain professional communication at all times Skills & Knowledge Previous experience working within an IT support or helpdesk environment Good understanding of Microsoft Windows operating systems Experience supporting Microsoft 365 environments Basic understanding of networking principles including TCP/IP, DHCP, DNS, and WiFi Experience using remote support and ticketing systems Strong troubleshooting and problem-solving skills Ability to prioritise workload and manage multiple tickets effectively Good written and verbal communication skills Understanding of cyber security best practices Desirable Skills Experience working within an MSP environment Knowledge of Microsoft Intune and Entra ID Experience with VoIP systems Knowledge of Halo PSA ticketing systems Knowledge of Hudu Documentation Understanding of backup and disaster recovery solutions Exposure to networking hardware such as switches, firewalls, and access points Knowledge of remote monitoring and management platforms Personal Qualities Friendly and approachable Reliable and punctual Positive attitude towards learning Professional manner when speaking with customers Patient and calm under pressure Motivated and eager to develop technical skills Honest and trustworthy Entry Requirements GCSE Grade 4/C or above in English and Maths preferred GCSE Grade 4/C or above in ICT Full UK driving license beneficial but not essential Minimum 1 year experience in IT helpdesk or technician (not essential) Basic IT knowledge and confidence using computers A genuine interest in pursuing a career within IT support Previous customer service experience Recommended Certifications Whilst not essential, the following certifications would be advantageous: Microsoft: Microsoft 365 Certified: Fundamentals (MS-900) Microsoft Certified: Azure Fundamentals (AZ-900) Microsoft 365 Endpoint Administrator Associate (MD-102) CompTIA: CompTIA A+ CompTIA Network+ CompTIA Security+ Vendor Certifications (Desirable) SonicWall Ubiquiti 3CX HPE/Aruba Working Hours Normal working hours will be Monday to Friday, operating hours for helpdesk are 8am until 5:30pm. We work on a Rota basis that is arranged monthly, with shifts hours operating as: 8am 4:30pm, 8:30am 5:00pm and 9am 5:30pm. We do offer flexible working arrangements based on successful completion of the probationary and initial training period.
Jun 12, 2026
Full time
Helpdesk Engineer - Kinver Benefits Start salary from £25,000 per year Ongoing training and development opportunities Exposure to wide range of technologies and environments Career progression opportunities within the business Performance rewards/bonuses Company pension scheme Holiday entitlement in line with company policy awarded more holiday after serving time at Serveline. Role Overview Serveline IT Ltd are looking for an experienced and customer-focused Helpdesk Engineer to join our growing Helpdesk team. This role is ideal for someone with previous IT support experience who is looking to further develop their technical knowledge within a fast-paced Managed Service Provider (MSP) environment. The successful candidate will provide first and second-line support to a wide range of customers across multiple sectors including business, education, and charities. You will be responsible for troubleshooting technical issues, supporting end users remotely, maintaining high service standards, and assisting with infrastructure and cloud-based technologies Key Responsibilities Provide first and second-line technical support via phone, email, and remote support tools Manage and progress support tickets within agreed service levels and priorities Troubleshoot and resolve issues relating to Microsoft Windows, Microsoft 365, networking, printers, email systems, and cloud services Escalate complex or high-priority issues to senior engineers where required Configure and deploy laptops, desktops, and mobile devices Support Microsoft 365 administration including Exchange, Teams, SharePoint, and Entra ID Assist with onboarding new customers and user setups Maintain accurate documentation and ticket updates Support cyber security best practices and follow company procedures Participating in customer projects, installations, and system upgrades where required Deliver excellent customer service and maintain professional communication at all times Skills & Knowledge Previous experience working within an IT support or helpdesk environment Good understanding of Microsoft Windows operating systems Experience supporting Microsoft 365 environments Basic understanding of networking principles including TCP/IP, DHCP, DNS, and WiFi Experience using remote support and ticketing systems Strong troubleshooting and problem-solving skills Ability to prioritise workload and manage multiple tickets effectively Good written and verbal communication skills Understanding of cyber security best practices Desirable Skills Experience working within an MSP environment Knowledge of Microsoft Intune and Entra ID Experience with VoIP systems Knowledge of Halo PSA ticketing systems Knowledge of Hudu Documentation Understanding of backup and disaster recovery solutions Exposure to networking hardware such as switches, firewalls, and access points Knowledge of remote monitoring and management platforms Personal Qualities Friendly and approachable Reliable and punctual Positive attitude towards learning Professional manner when speaking with customers Patient and calm under pressure Motivated and eager to develop technical skills Honest and trustworthy Entry Requirements GCSE Grade 4/C or above in English and Maths preferred GCSE Grade 4/C or above in ICT Full UK driving license beneficial but not essential Minimum 1 year experience in IT helpdesk or technician (not essential) Basic IT knowledge and confidence using computers A genuine interest in pursuing a career within IT support Previous customer service experience Recommended Certifications Whilst not essential, the following certifications would be advantageous: Microsoft: Microsoft 365 Certified: Fundamentals (MS-900) Microsoft Certified: Azure Fundamentals (AZ-900) Microsoft 365 Endpoint Administrator Associate (MD-102) CompTIA: CompTIA A+ CompTIA Network+ CompTIA Security+ Vendor Certifications (Desirable) SonicWall Ubiquiti 3CX HPE/Aruba Working Hours Normal working hours will be Monday to Friday, operating hours for helpdesk are 8am until 5:30pm. We work on a Rota basis that is arranged monthly, with shifts hours operating as: 8am 4:30pm, 8:30am 5:00pm and 9am 5:30pm. We do offer flexible working arrangements based on successful completion of the probationary and initial training period.
Fire and Security Engineer Location: Midlands Salary: £30,000 £37,000 basic DOE Working Hours: 37.5 hours per week Industry: Fire & Security ABOUT A National Fire & Security company operating across the UK is seeking a Fire & Security Engineer with a strong bias toward fire alarm systems to join them in their Midlands team Benefits Fire and Security Engineer £30,000 £37,000 basic salary DOE Door-to-door pay Overtime paid at 1.5x after 37.5 hours Consistent overtime available Company van (personal use included pool van status, no tax) Fuel card provided Uniform & PPE supplied Employee Referral Scheme (£500 after 3 months + £500 after 6 months) Structured progression within a growing business Responsibilities Fire and Security Engineer Service and maintain fire alarm systems (primary focus) Fault find on fire alarm systems confidently and independently Ensure systems comply with BS5839 servicing standards Complete accurate digital service documentation Understand and verify cause & effect programming Service emergency lighting systems where required Carry out basic maintenance on access control, CCTV, and intruder systems when needed Communicate clearly and professionally with clients on-site Requirements Fire and Security Engineer Strong fire alarm servicing experience (essential) Confident fault-finding ability on fire systems Solid knowledge of BS5839 standards Experience completing compliant service documentation Understanding of fire system cause & effect Emergency lighting servicing experience (desirable) Basic knowledge of CCTV, access control, or intruder systems (desirable) Valid UK driving license Why Join? This is an opportunity to join a company that prioritises structure, compliance, and engineering standards. You will be part of a team where service quality matters, paperwork is completed properly, and professionalism is expected. For engineers who are genuinely strong in fire servicing and demonstrate a solid work ethic, the top end of the salary band is available. With consistent overtime, annual earnings can increase meaningfully for those who want it. Apply Now! If you are a skilled Fire and Security Engineer with strong fire servicing experience and are looking for a stable, compliance-focused role with progression opportunities, we would like to hear from you.
Jun 12, 2026
Full time
Fire and Security Engineer Location: Midlands Salary: £30,000 £37,000 basic DOE Working Hours: 37.5 hours per week Industry: Fire & Security ABOUT A National Fire & Security company operating across the UK is seeking a Fire & Security Engineer with a strong bias toward fire alarm systems to join them in their Midlands team Benefits Fire and Security Engineer £30,000 £37,000 basic salary DOE Door-to-door pay Overtime paid at 1.5x after 37.5 hours Consistent overtime available Company van (personal use included pool van status, no tax) Fuel card provided Uniform & PPE supplied Employee Referral Scheme (£500 after 3 months + £500 after 6 months) Structured progression within a growing business Responsibilities Fire and Security Engineer Service and maintain fire alarm systems (primary focus) Fault find on fire alarm systems confidently and independently Ensure systems comply with BS5839 servicing standards Complete accurate digital service documentation Understand and verify cause & effect programming Service emergency lighting systems where required Carry out basic maintenance on access control, CCTV, and intruder systems when needed Communicate clearly and professionally with clients on-site Requirements Fire and Security Engineer Strong fire alarm servicing experience (essential) Confident fault-finding ability on fire systems Solid knowledge of BS5839 standards Experience completing compliant service documentation Understanding of fire system cause & effect Emergency lighting servicing experience (desirable) Basic knowledge of CCTV, access control, or intruder systems (desirable) Valid UK driving license Why Join? This is an opportunity to join a company that prioritises structure, compliance, and engineering standards. You will be part of a team where service quality matters, paperwork is completed properly, and professionalism is expected. For engineers who are genuinely strong in fire servicing and demonstrate a solid work ethic, the top end of the salary band is available. With consistent overtime, annual earnings can increase meaningfully for those who want it. Apply Now! If you are a skilled Fire and Security Engineer with strong fire servicing experience and are looking for a stable, compliance-focused role with progression opportunities, we would like to hear from you.
Lead Infrastructure & Cloud Engineer Stoke (Hybrid) 45,000 - 55,000 Full-Time Permanent Introduction Acorn by Synergie is recruiting on behalf of our client, a well-established Managed Service Provider supporting a diverse portfolio of small and medium-sized businesses across the UK. Delivering a blend of technical support, IT consultancy, infrastructure projects, cloud solutions and cyber security services, they have built a strong reputation for providing high-quality, customer-focused technology solutions. Due to continued growth, they are looking to appoint a Lead Infrastructure & Cloud Engineer to strengthen their senior technical team. This is an excellent opportunity for an experienced engineer who enjoys taking ownership of complex technical projects while also playing a key leadership role within the business. As a senior member of the team, you will become a trusted technical expert and a key point of contact for colleagues and management. Alongside leading infrastructure, cloud, networking and security projects, you will support, mentor and develop other IT support staff, helping to drive technical excellence across the business. Key Duties Lead the design, implementation and delivery of complex infrastructure, cloud, networking and security projects. Act as the senior technical authority within the engineering team. Provide technical guidance, mentoring and escalation support to colleagues. Design, implement and support server infrastructure and virtualisation platforms. Deliver backup and disaster recovery solutions. Design and support networking environments, including firewalls, routing, switching, VLANs and VPNs. Deliver cloud-based projects, including Microsoft 365 migrations and identity management solutions. Support device deployments and wider digital transformation initiatives. Carry out technical reviews and identify opportunities for infrastructure and security improvements. Implement security enhancements and support incident response activities when required. Contribute to technical strategy, service development and best practice standards. Work closely with a varied client base to deliver high-quality IT solutions. Requirements Minimum of 5 years' experience within a Managed Service Provider or multi-client IT environment. Proven experience delivering complex technical projects from design through to completion. Strong knowledge of Windows Server technologies, Active Directory, Group Policy and infrastructure management. Hands-on experience with virtualisation platforms. Strong networking skills, including firewalls, routing, switching, VLANs and VPN technologies. Experience implementing backup and disaster recovery solutions. Strong Microsoft 365 administration experience. Good understanding of cyber security principles, threats and mitigation techniques. Excellent troubleshooting and problem-solving skills. Strong communication skills with the ability to engage both technical and non-technical stakeholders. Experience mentoring or supporting junior engineers would be advantageous. What We Offer Competitive salary of 45,000 - 55,000. Hybrid working arrangement. Opportunity to join a growing and respected Managed Service Provider. Exposure to a broad range of infrastructure, cloud and cyber security technologies. Leadership responsibilities with opportunities to mentor and develop others. Opportunity to influence technical strategy and service development. Varied and hands-on technical environment with ongoing career development opportunities. Interested? If you are an experienced Infrastructure Engineer, Cloud Engineer or Senior IT Engineer looking for your next leadership opportunity, apply now with your up-to-date CV. Acorn by Synergie acts as an employment agency for permanent recruitment.
Jun 12, 2026
Full time
Lead Infrastructure & Cloud Engineer Stoke (Hybrid) 45,000 - 55,000 Full-Time Permanent Introduction Acorn by Synergie is recruiting on behalf of our client, a well-established Managed Service Provider supporting a diverse portfolio of small and medium-sized businesses across the UK. Delivering a blend of technical support, IT consultancy, infrastructure projects, cloud solutions and cyber security services, they have built a strong reputation for providing high-quality, customer-focused technology solutions. Due to continued growth, they are looking to appoint a Lead Infrastructure & Cloud Engineer to strengthen their senior technical team. This is an excellent opportunity for an experienced engineer who enjoys taking ownership of complex technical projects while also playing a key leadership role within the business. As a senior member of the team, you will become a trusted technical expert and a key point of contact for colleagues and management. Alongside leading infrastructure, cloud, networking and security projects, you will support, mentor and develop other IT support staff, helping to drive technical excellence across the business. Key Duties Lead the design, implementation and delivery of complex infrastructure, cloud, networking and security projects. Act as the senior technical authority within the engineering team. Provide technical guidance, mentoring and escalation support to colleagues. Design, implement and support server infrastructure and virtualisation platforms. Deliver backup and disaster recovery solutions. Design and support networking environments, including firewalls, routing, switching, VLANs and VPNs. Deliver cloud-based projects, including Microsoft 365 migrations and identity management solutions. Support device deployments and wider digital transformation initiatives. Carry out technical reviews and identify opportunities for infrastructure and security improvements. Implement security enhancements and support incident response activities when required. Contribute to technical strategy, service development and best practice standards. Work closely with a varied client base to deliver high-quality IT solutions. Requirements Minimum of 5 years' experience within a Managed Service Provider or multi-client IT environment. Proven experience delivering complex technical projects from design through to completion. Strong knowledge of Windows Server technologies, Active Directory, Group Policy and infrastructure management. Hands-on experience with virtualisation platforms. Strong networking skills, including firewalls, routing, switching, VLANs and VPN technologies. Experience implementing backup and disaster recovery solutions. Strong Microsoft 365 administration experience. Good understanding of cyber security principles, threats and mitigation techniques. Excellent troubleshooting and problem-solving skills. Strong communication skills with the ability to engage both technical and non-technical stakeholders. Experience mentoring or supporting junior engineers would be advantageous. What We Offer Competitive salary of 45,000 - 55,000. Hybrid working arrangement. Opportunity to join a growing and respected Managed Service Provider. Exposure to a broad range of infrastructure, cloud and cyber security technologies. Leadership responsibilities with opportunities to mentor and develop others. Opportunity to influence technical strategy and service development. Varied and hands-on technical environment with ongoing career development opportunities. Interested? If you are an experienced Infrastructure Engineer, Cloud Engineer or Senior IT Engineer looking for your next leadership opportunity, apply now with your up-to-date CV. Acorn by Synergie acts as an employment agency for permanent recruitment.
Your role at a glance As the Critical Facilities Maintenance (CFM) Lead Engineer, you will report to the Critical Facilities Maintenance (CFM) Manager and will be responsible for the support and delivery of Facility Management (FM) services to NTT Data Centers, ensuring operational performance and efficiency is always maintained to the highest possible standards. Provide engineering support and guidance in general on property matters affecting the on-going management and development of NTT Data Centers. You will be responsible for the management of a team of CFM Engineers on your site, including but not limited to ensuring training matrix are up to date, ensure that all planned absences are covered, and scenario drills are completed. You will provide technical support and leadership across the site on critical facility matters, including first line responses to any incidents that arise. You will provide engineering services and guidance on facility matters affecting the day-to-day management and development of the critical and non-critical infrastructure. Plan, manage and implement the delivery of FM services to the Data Centers ensuring optimal operational performance, and that compliance is always maintained to the highest possible standard. Provide engineering services and guidance in general on matters affecting the on-going management and development of the Data Centers. What will you do? Maintain and supervise a CFM Engineering team Manage the CAFM system and ticketing queues Ensure there is continuous development of the sites Emergency Operations Procedures and Standard Operations Procedures Carry out operational and maintenance activities as directed, ensuring work is executed in a safe and compliant manner Assist in resolving technical issues with site operations Be the first level of escalation for technical and non-technical issues for your CFM Engineering team Support the CFM Engineering teams to ensure correct operation of the critical services of the Data Centers Act as an Authorized Person for the SSOW for both Low Voltage and High Voltage systems Identify faults and accurately diagnose root causes Experience in facilities, operations or engineering; in a Data Center critical environment (ideal but critical environments such as hospitals or banking may be suitable) Working knowledge and understanding of engineering operations within Mission Critical Environments Creating and developing SOP and EOP documentation and other related/similar processes LV Switching experience (HV an advantage) Demonstrable experience in operating and fault finding complex and integrated M&E systems including (Transformers, LV, Generators, UPS, Electrical distribution, BMS, Air Conditioning, Fire suppression systems) What are we looking for? Good numerical and literacy skills and high levels of computer literacy Excellent organizational skills with the ability to prioritize Good analytical/ problem solving skills The ability to communicate effectively at all levels with good relationship building skills Self-motivated and keen to develop, with a willingness and desire to learn Keen to share knowledge with colleagues To possess initiative with an inquisitive nature, unafraid to ask appropriate questions Full driving license valid for use in the UK To undergo full security checks to BS7858:2019 standard Essential qualifications relevant to the role AP12 LV/ AP15 HV Authorized Person 17th or 18th Edition certified (or comparable) electrical qualification, ideally electrical test & inspection HND or similar in relevant area (Mechanical, Electrical, Building Services) Health and Safety related (i.e. IOSH Working Safely) Desirable qualifications relevant to the role NVQ / City & Guilds in Refrigeration & Air Conditioning (Level 2 or 3) F-Gas Certification (essential for working with refrigerants) Strong electrical & mechanical knowledge of HVAC/chiller systems Experience with commercial or industrial chillers (air or water-cooled) L8 Legionella Management (company will train you to the required standard) Who we are As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business large and small has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.
Jun 12, 2026
Full time
Your role at a glance As the Critical Facilities Maintenance (CFM) Lead Engineer, you will report to the Critical Facilities Maintenance (CFM) Manager and will be responsible for the support and delivery of Facility Management (FM) services to NTT Data Centers, ensuring operational performance and efficiency is always maintained to the highest possible standards. Provide engineering support and guidance in general on property matters affecting the on-going management and development of NTT Data Centers. You will be responsible for the management of a team of CFM Engineers on your site, including but not limited to ensuring training matrix are up to date, ensure that all planned absences are covered, and scenario drills are completed. You will provide technical support and leadership across the site on critical facility matters, including first line responses to any incidents that arise. You will provide engineering services and guidance on facility matters affecting the day-to-day management and development of the critical and non-critical infrastructure. Plan, manage and implement the delivery of FM services to the Data Centers ensuring optimal operational performance, and that compliance is always maintained to the highest possible standard. Provide engineering services and guidance in general on matters affecting the on-going management and development of the Data Centers. What will you do? Maintain and supervise a CFM Engineering team Manage the CAFM system and ticketing queues Ensure there is continuous development of the sites Emergency Operations Procedures and Standard Operations Procedures Carry out operational and maintenance activities as directed, ensuring work is executed in a safe and compliant manner Assist in resolving technical issues with site operations Be the first level of escalation for technical and non-technical issues for your CFM Engineering team Support the CFM Engineering teams to ensure correct operation of the critical services of the Data Centers Act as an Authorized Person for the SSOW for both Low Voltage and High Voltage systems Identify faults and accurately diagnose root causes Experience in facilities, operations or engineering; in a Data Center critical environment (ideal but critical environments such as hospitals or banking may be suitable) Working knowledge and understanding of engineering operations within Mission Critical Environments Creating and developing SOP and EOP documentation and other related/similar processes LV Switching experience (HV an advantage) Demonstrable experience in operating and fault finding complex and integrated M&E systems including (Transformers, LV, Generators, UPS, Electrical distribution, BMS, Air Conditioning, Fire suppression systems) What are we looking for? Good numerical and literacy skills and high levels of computer literacy Excellent organizational skills with the ability to prioritize Good analytical/ problem solving skills The ability to communicate effectively at all levels with good relationship building skills Self-motivated and keen to develop, with a willingness and desire to learn Keen to share knowledge with colleagues To possess initiative with an inquisitive nature, unafraid to ask appropriate questions Full driving license valid for use in the UK To undergo full security checks to BS7858:2019 standard Essential qualifications relevant to the role AP12 LV/ AP15 HV Authorized Person 17th or 18th Edition certified (or comparable) electrical qualification, ideally electrical test & inspection HND or similar in relevant area (Mechanical, Electrical, Building Services) Health and Safety related (i.e. IOSH Working Safely) Desirable qualifications relevant to the role NVQ / City & Guilds in Refrigeration & Air Conditioning (Level 2 or 3) F-Gas Certification (essential for working with refrigerants) Strong electrical & mechanical knowledge of HVAC/chiller systems Experience with commercial or industrial chillers (air or water-cooled) L8 Legionella Management (company will train you to the required standard) Who we are As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business large and small has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.
Job Title: Physical Security Application Engineer Location: Newcastle / Remote Salary: Competitive Type: Permanent Sector: Public Sector The Physical Security Application Engineer operates within the Design & Engineering function, reporting to the Head of Design & Engineering in North's Public Services sector. This is a technical role combining deep platform expertise, hands-on commissioning capability, and design authority responsibilities across a portfolio of projects. The successful candidate will bring demonstrable hands-on experience across multiple enterprise security platforms, and will be expected to commission, configure, and technically lead deployments across the full range of platforms North delivers. They will be recognised internally as the primary technical reference for enterprise security platforms, and will operate as a trusted advisor to clients and project teams from requirements definition through to system handover. The role spans both direct delivery and technical leadership depending on project scale. On smaller or single-site projects the postholder will lead commissioning personally on site. On larger, more complex programmes they will direct and oversee commissioning teams, maintaining technical authority throughout. In both cases, they are the definitive go-to for platform knowledge, configuration standards, and commissioning quality across the business. Client & Requirements Engagement Work closely with clients and stakeholders to capture operational, functional, and technical requirements across the project lifecycle Provide trusted advisory services, helping clients shape their security technology strategy and understand the implications of design and platform decisions Support bids, tenders, and professional services engagements with credible technical input Operate consultatively across all phases of an engagement, not just at the point of delivery Solution Architecture & Design Develop High-Level Designs (HLDs) and system architectures during bid and solution stages Produce Stage 4 detailed designs and Low-Level Designs (LLDs) suitable for installation and delivery Design complex, multi-system integrated solutions (CCTV, Access Control, analytics, networks, and supporting infrastructure) Ensure designs incorporate resilience, scalability, cybersecurity, and compliance requirements Design Authority & Governance Act as Design Authority across assigned projects, ensuring all deliverables align to approved designs Provide technical oversight throughout installation, testing, and commissioning phases Govern design changes through structured review and approval processes Commissioning & Technical Handover Own and deliver commissioning activities across enterprise security platforms on projects Produce plans ahead of on-site activity, covering device configuration, platform build and bring-up, licensing validation, integration verification, and functional testing against design Lead commissioning delivery directly on site where required, and direct and oversee engineering teams Resolve technical issues during commissioning, maintaining alignment with approved design throughout Manage the transition to operational handover, including as-built records, commissioning sign-off documentation, and client-facing close-out deliverables Develop and maintain commissioning standards, configuration baselines, and reusable templates for enterprise platforms across the business Testing & Assurance Define and develop: FAT (Factory Acceptance Test) plans and reports SAT (Site Acceptance Test) plans and reports SIT (System Integration Test) plans and reports Ensure all solutions meet documented operational and performance requirements Delivery Collaboration Serve as the internal technical authority for enterprise security platforms across the business, acting as the primary point of escalation for platform-related questions and issues Provide platform guidance to project managers, engineers, and account teams throughout the project lifecycle Maintain deep working knowledge across multiple enterprise platforms including architecture, licensing models, integration capabilities, and commissioning requirements Monitor vendor technical bulletins, software releases, and roadmap developments, and advise the business on relevant implications Delivery Collaboration Deliver the technical commissioning-phase activities, directing installation and engineering teams as required Work closely with project managers to plan and sequence commissioning within the broader project programme Identify and mitigate technical risks throughout delivery, escalating where appropriate Provide on-site or remote technical guidance across the project portfolio as needed Multi-Disciplinary Design Leadership Act as Lead Designer on complex projects Coordinate and integrate designs across multiple disciplines: Networks & IT infrastructure,MEP systems,Fire systems,Building/construction elements Subject Matter Expertise Operate as a technical SME for security platforms such as Genetec, Milestone and Gallagher Maintain strong awareness of industry trends, standards, and emerging technologies Skills and Experience: Proven experience designing, architecting, and commissioning physical security systems in enterprise or public sector environments Hands-on delivery across enterprise VMS and access control platforms (e.g. Genetec, Milestone, Gallagher), with relevant certifications preferred Strong knowledge of CCTV, access control, IP networking, and infrastructure Experience producing HLDs, LLDs, and full system architecture documentation Familiar with FAT, SAT, and SIT testing processes Solid understanding of Windows Server, enterprise IT environments, and domain infrastructure Working knowledge of integration technologies and security system protocols Networking knowledge to CCNA level or equivalent
Jun 11, 2026
Full time
Job Title: Physical Security Application Engineer Location: Newcastle / Remote Salary: Competitive Type: Permanent Sector: Public Sector The Physical Security Application Engineer operates within the Design & Engineering function, reporting to the Head of Design & Engineering in North's Public Services sector. This is a technical role combining deep platform expertise, hands-on commissioning capability, and design authority responsibilities across a portfolio of projects. The successful candidate will bring demonstrable hands-on experience across multiple enterprise security platforms, and will be expected to commission, configure, and technically lead deployments across the full range of platforms North delivers. They will be recognised internally as the primary technical reference for enterprise security platforms, and will operate as a trusted advisor to clients and project teams from requirements definition through to system handover. The role spans both direct delivery and technical leadership depending on project scale. On smaller or single-site projects the postholder will lead commissioning personally on site. On larger, more complex programmes they will direct and oversee commissioning teams, maintaining technical authority throughout. In both cases, they are the definitive go-to for platform knowledge, configuration standards, and commissioning quality across the business. Client & Requirements Engagement Work closely with clients and stakeholders to capture operational, functional, and technical requirements across the project lifecycle Provide trusted advisory services, helping clients shape their security technology strategy and understand the implications of design and platform decisions Support bids, tenders, and professional services engagements with credible technical input Operate consultatively across all phases of an engagement, not just at the point of delivery Solution Architecture & Design Develop High-Level Designs (HLDs) and system architectures during bid and solution stages Produce Stage 4 detailed designs and Low-Level Designs (LLDs) suitable for installation and delivery Design complex, multi-system integrated solutions (CCTV, Access Control, analytics, networks, and supporting infrastructure) Ensure designs incorporate resilience, scalability, cybersecurity, and compliance requirements Design Authority & Governance Act as Design Authority across assigned projects, ensuring all deliverables align to approved designs Provide technical oversight throughout installation, testing, and commissioning phases Govern design changes through structured review and approval processes Commissioning & Technical Handover Own and deliver commissioning activities across enterprise security platforms on projects Produce plans ahead of on-site activity, covering device configuration, platform build and bring-up, licensing validation, integration verification, and functional testing against design Lead commissioning delivery directly on site where required, and direct and oversee engineering teams Resolve technical issues during commissioning, maintaining alignment with approved design throughout Manage the transition to operational handover, including as-built records, commissioning sign-off documentation, and client-facing close-out deliverables Develop and maintain commissioning standards, configuration baselines, and reusable templates for enterprise platforms across the business Testing & Assurance Define and develop: FAT (Factory Acceptance Test) plans and reports SAT (Site Acceptance Test) plans and reports SIT (System Integration Test) plans and reports Ensure all solutions meet documented operational and performance requirements Delivery Collaboration Serve as the internal technical authority for enterprise security platforms across the business, acting as the primary point of escalation for platform-related questions and issues Provide platform guidance to project managers, engineers, and account teams throughout the project lifecycle Maintain deep working knowledge across multiple enterprise platforms including architecture, licensing models, integration capabilities, and commissioning requirements Monitor vendor technical bulletins, software releases, and roadmap developments, and advise the business on relevant implications Delivery Collaboration Deliver the technical commissioning-phase activities, directing installation and engineering teams as required Work closely with project managers to plan and sequence commissioning within the broader project programme Identify and mitigate technical risks throughout delivery, escalating where appropriate Provide on-site or remote technical guidance across the project portfolio as needed Multi-Disciplinary Design Leadership Act as Lead Designer on complex projects Coordinate and integrate designs across multiple disciplines: Networks & IT infrastructure,MEP systems,Fire systems,Building/construction elements Subject Matter Expertise Operate as a technical SME for security platforms such as Genetec, Milestone and Gallagher Maintain strong awareness of industry trends, standards, and emerging technologies Skills and Experience: Proven experience designing, architecting, and commissioning physical security systems in enterprise or public sector environments Hands-on delivery across enterprise VMS and access control platforms (e.g. Genetec, Milestone, Gallagher), with relevant certifications preferred Strong knowledge of CCTV, access control, IP networking, and infrastructure Experience producing HLDs, LLDs, and full system architecture documentation Familiar with FAT, SAT, and SIT testing processes Solid understanding of Windows Server, enterprise IT environments, and domain infrastructure Working knowledge of integration technologies and security system protocols Networking knowledge to CCNA level or equivalent
Job Title: Physical Security Application Engineer Location: Camberley/London Salary: Competitive Type: Permanent Sector: Public Sector The Physical Security Application Engineer operates within the Design & Engineering function, reporting to the Head of Design & Engineering in North's Public Services sector. This is a technical role combining deep platform expertise, hands-on commissioning capability, and design authority responsibilities across a portfolio of projects. The successful candidate will bring demonstrable hands-on experience across multiple enterprise security platforms, and will be expected to commission, configure, and technically lead deployments across the full range of platforms North delivers. They will be recognised internally as the primary technical reference for enterprise security platforms, and will operate as a trusted advisor to clients and project teams from requirements definition through to system handover. The role spans both direct delivery and technical leadership depending on project scale. On smaller or single-site projects the postholder will lead commissioning personally on site. On larger, more complex programmes they will direct and oversee commissioning teams, maintaining technical authority throughout. In both cases, they are the definitive go-to for platform knowledge, configuration standards, and commissioning quality across the business. Client & Requirements Engagement Work closely with clients and stakeholders to capture operational, functional, and technical requirements across the project lifecycle Provide trusted advisory services, helping clients shape their security technology strategy and understand the implications of design and platform decisions Support bids, tenders, and professional services engagements with credible technical input Operate consultatively across all phases of an engagement, not just at the point of delivery Solution Architecture & Design Develop High-Level Designs (HLDs) and system architectures during bid and solution stages Produce Stage 4 detailed designs and Low-Level Designs (LLDs) suitable for installation and delivery Design complex, multi-system integrated solutions (CCTV, Access Control, analytics, networks, and supporting infrastructure) Ensure designs incorporate resilience, scalability, cybersecurity, and compliance requirements Design Authority & Governance Act as Design Authority across assigned projects, ensuring all deliverables align to approved designs Provide technical oversight throughout installation, testing, and commissioning phases Govern design changes through structured review and approval processes Commissioning & Technical Handover Own and deliver commissioning activities across enterprise security platforms on projects Produce plans ahead of on-site activity, covering device configuration, platform build and bring-up, licensing validation, integration verification, and functional testing against design Lead commissioning delivery directly on site where required, and direct and oversee engineering teams Resolve technical issues during commissioning, maintaining alignment with approved design throughout Manage the transition to operational handover, including as-built records, commissioning sign-off documentation, and client-facing close-out deliverables Develop and maintain commissioning standards, configuration baselines, and reusable templates for enterprise platforms across the business Testing & Assurance Define and develop: FAT (Factory Acceptance Test) plans and reports SAT (Site Acceptance Test) plans and reports SIT (System Integration Test) plans and reports Ensure all solutions meet documented operational and performance requirements Delivery Collaboration Serve as the internal technical authority for enterprise security platforms across the business, acting as the primary point of escalation for platform-related questions and issues Provide platform guidance to project managers, engineers, and account teams throughout the project lifecycle Maintain deep working knowledge across multiple enterprise platforms including architecture, licensing models, integration capabilities, and commissioning requirements Monitor vendor technical bulletins, software releases, and roadmap developments, and advise the business on relevant implications Delivery Collaboration Deliver the technical commissioning-phase activities, directing installation and engineering teams as required Work closely with project managers to plan and sequence commissioning within the broader project programme Identify and mitigate technical risks throughout delivery, escalating where appropriate Provide on-site or remote technical guidance across the project portfolio as needed Multi-Disciplinary Design Leadership Act as Lead Designer on complex projects Coordinate and integrate designs across multiple disciplines: Networks & IT infrastructure,MEP systems,Fire systems,Building/construction elements Subject Matter Expertise Operate as a technical SME for security platforms such as Genetec, Milestone and Gallagher Maintain strong awareness of industry trends, standards, and emerging technologies Skills and Experience: Proven experience designing, architecting, and commissioning physical security systems in enterprise or public sector environments Hands-on delivery across enterprise VMS and access control platforms (e.g. Genetec, Milestone, Gallagher), with relevant certifications preferred Strong knowledge of CCTV, access control, IP networking, and infrastructure Experience producing HLDs, LLDs, and full system architecture documentation Familiar with FAT, SAT, and SIT testing processes Solid understanding of Windows Server, enterprise IT environments, and domain infrastructure Working knowledge of integration technologies and security system protocols Networking knowledge to CCNA level or equivalent
Jun 11, 2026
Full time
Job Title: Physical Security Application Engineer Location: Camberley/London Salary: Competitive Type: Permanent Sector: Public Sector The Physical Security Application Engineer operates within the Design & Engineering function, reporting to the Head of Design & Engineering in North's Public Services sector. This is a technical role combining deep platform expertise, hands-on commissioning capability, and design authority responsibilities across a portfolio of projects. The successful candidate will bring demonstrable hands-on experience across multiple enterprise security platforms, and will be expected to commission, configure, and technically lead deployments across the full range of platforms North delivers. They will be recognised internally as the primary technical reference for enterprise security platforms, and will operate as a trusted advisor to clients and project teams from requirements definition through to system handover. The role spans both direct delivery and technical leadership depending on project scale. On smaller or single-site projects the postholder will lead commissioning personally on site. On larger, more complex programmes they will direct and oversee commissioning teams, maintaining technical authority throughout. In both cases, they are the definitive go-to for platform knowledge, configuration standards, and commissioning quality across the business. Client & Requirements Engagement Work closely with clients and stakeholders to capture operational, functional, and technical requirements across the project lifecycle Provide trusted advisory services, helping clients shape their security technology strategy and understand the implications of design and platform decisions Support bids, tenders, and professional services engagements with credible technical input Operate consultatively across all phases of an engagement, not just at the point of delivery Solution Architecture & Design Develop High-Level Designs (HLDs) and system architectures during bid and solution stages Produce Stage 4 detailed designs and Low-Level Designs (LLDs) suitable for installation and delivery Design complex, multi-system integrated solutions (CCTV, Access Control, analytics, networks, and supporting infrastructure) Ensure designs incorporate resilience, scalability, cybersecurity, and compliance requirements Design Authority & Governance Act as Design Authority across assigned projects, ensuring all deliverables align to approved designs Provide technical oversight throughout installation, testing, and commissioning phases Govern design changes through structured review and approval processes Commissioning & Technical Handover Own and deliver commissioning activities across enterprise security platforms on projects Produce plans ahead of on-site activity, covering device configuration, platform build and bring-up, licensing validation, integration verification, and functional testing against design Lead commissioning delivery directly on site where required, and direct and oversee engineering teams Resolve technical issues during commissioning, maintaining alignment with approved design throughout Manage the transition to operational handover, including as-built records, commissioning sign-off documentation, and client-facing close-out deliverables Develop and maintain commissioning standards, configuration baselines, and reusable templates for enterprise platforms across the business Testing & Assurance Define and develop: FAT (Factory Acceptance Test) plans and reports SAT (Site Acceptance Test) plans and reports SIT (System Integration Test) plans and reports Ensure all solutions meet documented operational and performance requirements Delivery Collaboration Serve as the internal technical authority for enterprise security platforms across the business, acting as the primary point of escalation for platform-related questions and issues Provide platform guidance to project managers, engineers, and account teams throughout the project lifecycle Maintain deep working knowledge across multiple enterprise platforms including architecture, licensing models, integration capabilities, and commissioning requirements Monitor vendor technical bulletins, software releases, and roadmap developments, and advise the business on relevant implications Delivery Collaboration Deliver the technical commissioning-phase activities, directing installation and engineering teams as required Work closely with project managers to plan and sequence commissioning within the broader project programme Identify and mitigate technical risks throughout delivery, escalating where appropriate Provide on-site or remote technical guidance across the project portfolio as needed Multi-Disciplinary Design Leadership Act as Lead Designer on complex projects Coordinate and integrate designs across multiple disciplines: Networks & IT infrastructure,MEP systems,Fire systems,Building/construction elements Subject Matter Expertise Operate as a technical SME for security platforms such as Genetec, Milestone and Gallagher Maintain strong awareness of industry trends, standards, and emerging technologies Skills and Experience: Proven experience designing, architecting, and commissioning physical security systems in enterprise or public sector environments Hands-on delivery across enterprise VMS and access control platforms (e.g. Genetec, Milestone, Gallagher), with relevant certifications preferred Strong knowledge of CCTV, access control, IP networking, and infrastructure Experience producing HLDs, LLDs, and full system architecture documentation Familiar with FAT, SAT, and SIT testing processes Solid understanding of Windows Server, enterprise IT environments, and domain infrastructure Working knowledge of integration technologies and security system protocols Networking knowledge to CCNA level or equivalent
